Reviews of Lavigne's Canvas Co. (Interior Designer)

PAUL MEYERS

Great team at Lavignes Canvas -

Richie M D

Ummmmm I hate to say this but a paper towel over my face would probably be as effective. After the first wash as per directed the elastic bands were too loose and useless. The masks were never protective even before I laundered them. It's unfortunate because it might give people a false sense of security and we don't need that with this virus. To be quite honest I don't know what makes Lavigne's experts in ppe to begin with. Sorry, not sorry.

George Bishop

I had the guys put a new mooring cover on my Mirrocraft this summer and they did a great job at a reasonable price. Their attention to the small details and the quality materials they use, made the cover easy to take off and a lot easier than the original cover. It fits like a glove in hot or cold temperatures and does not leak a drop into the boat. I definitely would recommend them to anyone looking for new or replacement convertible tops and covers.

The Smith Investigation Agency

Amazing! Can't say enough good things about our experience. Not only was the quality of the job on our boat great the customer service was excellent! Great job guys we will continue to recommend you guys to anyone searching for quality canvas work.

Timothy Nielsen

I bought 5 masks from this company, in April. They weren't used right away, as I was finishing a box of disposable masks first. When I first received the Lavigne's Canvas masks, they looked to be good quality and I stored them until the 2nd week of May. I always wear a mask when going to a public place, and bought a few to rotate when they need to be washed after using. In May, I wore each mask a total of 2 times and I wasn't rough with them. Washed them in a hot soapy bucket of water, rinsed them under running water and hung them to dry. Unfortunately, 3/5 masks had the bendable nose metal strip break (inside the stitching), rendering them useless. I contacted the company via email, explained the scenario and was told that they were sold "without any credits, refunds or exchanges beyond shipping mishaps that can be verified." and, "We are constantly evolving our products, and just so you’re aware, we have developed a softer wire to withstand more heavy use than the previous version." To me, that indicates that it was probably a common issue, and the original nose wire was probably defective, or inadequate. I replied to the "I'm sorry" and dismissive email... and then was provided with an analogy of upgrading a computer. How even if I needed to return a Microsoft computer, "Bill Gates would laugh and laugh…..but even after only a week he would make me buy a whole new system." The employee was talking about computers and their email capability... I'll spare you the rest. This was a completely unrelated type of analogy, that's comparing complex computer components, to my simple PPE face masks, that were 7.95 each. For masks that were worn twice, I consider this quality to be inadequate and unacceptable. I also own a business, and consider Lavigne's Canvas Company's customer service to be insufficient, as well. In my company, if I sell a product that's a couple of weeks out of warranty, or has none at all... I'll still always strive to exceed expectations to make a customer happy. Also, if the purchase price was $25, that cost the company considerably less....most good companies wouldn't even think twice about replacing them! Obviously, this action would create a satisfied and happy customer. I'm happy to read, that many people had a good experience with this company... but, I did not. The company's final statement to me was, "So again, I’m sorry you aren’t happy, but our policy is very clear." Not a single bit of resolution was offered...ZERO. I was essentially, dismissed. In conclusion, Lavigne's Canvas Company sells POOR Quality Masks and provides POOR Customer Service.

Michael Rioux

Horrible experience. Extremely expensive for a simple boat seat repair and was treated very rudely. Would not recommend for a simple repair.

Melissa L

Wonderful initiative to start producing masks for the public! I was happy to be able to purchase a mask of this quality from a Canadian company. They seem quite durable and are high quality masks (I trust this mask's material more than the regular cotton most homemade masks are made of). While the top elastic is a bit looser than I would've expected, it's an easy fix and I'm sure this allows the mask to fit a large variety of people while remaining comfortable. Quite breathable, even has a metal nose piece to mold it to your face shape.

Susan McLeod

Exceptional product and service . I ordered 2 face shields late yesterday and they arrived today . North Bay to Toronto in less than 24 hour very impressive. We highly recommend this company.!

Alex Chan

I applaud Lavigne's to retool their production line in producing very well designed and crafted non-medical PPE. I have ordered and used both the face shield and face mask and both are comfortable and do a very good job in protecting your face from any stray spray and deters myself from accidental touching if I were to be so inclined to my bad habits... I will be making a few more orders as they just introduced 3 new varieties of face masks for smaller adults, youths and kids as most masks currently are catered for the male adult use. Best part is it's a great locally produced Canadian product!

Meredith Murphy

We have a 16' pontoon boat and were looking for a half enclosure. Lavigne's was the second company we visited after a disappointing experience in the GTA and we are soooo glad we did! Their customer service is unmatched. I had a number of questions regarding design and fabric selection and my inquires were met with friendly detailed responses and lightening speed. They made the entire process easy and were very accommodating in-terms of scheduling pick up and drop off. The large and spacious shop ensured our boat was safe and out of the weather while they were working on it. I really couldn't have been happier with the experience and above all the final product. The fabric, stitching, windows and zippers are well placed and very durable. The panels are easy to put on and remove. If you are looking for a great product, reasonable price and professional customer service give these guys a call!

Selena Cada

I purchased 3 face mask with delivery cost close to $50. The mask are terrible. The metal to shape around your nose is way to thick. You can't press to fit around the nose. Do not waste your money

Mark Mechefske

Prompt, very professional and delivered exactly what we wanted and they promised! I will certainly do business with them in the future. Thank you Lavigne"s Canvas Co.!