Here you will be able to see the feddbacks of people like you who are purchasing the products and services of Pella Windows & Doors of Traverse City (Interior Designer) near to the area of Moose Factory (Canada).
At this moment this firm gets a rating of 4.8 stars over 5 and this rating has been calculated on 127 reviews.
You may have noticed that its rating is virtually the highest, and it is based on a very high number of scores, so we may be pretty sure that the rating is quite faithful. If there are many people who bothered to leave their feddback when they've done well with the business, it works.
As you know, we do not usually bother to write evaluations when they are positive and we usually do it only if we have had a problem or issue...
This Interior Designer corresponds to the category of Window installation service.
As a custom home builder for over 40 years I have dealt with a number of different window manufacturers. We are very pleased with the quality of Pella windows. Tim Brien is our salespersons that we have worked with the past several years. Tim is prompt, professional and knowledgeable of Pella products! Hands down one of our favorite reps!
We are building a new home in Benzie County. We highly recommend Pella windows and our salesperson Aaron Lowe. Easy to work with and great communication. A+
We would definitely recommend Pella and Tim! He was great to work with and provided outstanding service for all our needs, making the process seamless and the experience enjoyable. Our windows and doors look amazing in our new log home, and we couldn't have asked for a better experience. Top notch service and high quality products!
Amazing Customer Service and Amazing Product! We are very happy with our new windows and doors. Would definitely recommend Pella and the Traverse City team! Ryan, our sales rep, was super helpful in helping us make our decisions! Highly Recommended!
Scott Norris Construction has had the honor of working with Tim Brien on a few different projects, and have really appreciated his help. He is professional, on time with quotes and updates, and values our customers as much as we do. We are honored to work with Tim!
Our experience with the Pella team was top notch - from the sales process all the way through the installation process. Our new window and doors not only look great, they are very well insulated. We face north, over open water and wind - so far this winter the doors have been nice and warm. We are looking forward to replacing all the windows in our home with Pella
We recently replaced our old out dated windows in our home. We worked with Aaron Lowe from Pella. He was on top of everything and was very responsive when we had questions or changes. Windows showed up on time and worked great. Thanks to Aaron and Pella for the great windows.
As a home builder and working in the lumber industry for over 40 years I have dealt with a number of different window manufacturers. I am very impressed with the quality of Pella windows. Tim Brien is the salesperson that I have worked with the past few years. Tim is professional and knowledgeable of Pella products and is always ready to help when we do a project.
We had a great experience with Pella of Traverse City! Aaron Lowe is great to work with and very helpful. He followed up with us and stayed involved with the installation of our doors and windows!
Tim Brien is as good as it gets in the business. He bent over backwards for my family and I. Very professional and personable. Highly recommend!
Overall good experience from Pella windows with bery minor issues. Our issues were addressed immediately and plans were put in place to get the job completed. Our house is already so much warmer! We can now see sunlight coming through the windows. Thank you Pella!!
My company "Weaver Builders" has been buying windows from Pella for over 21 years. Dave Foise is the rep that we have always dealt with. He is very professional and thorough. He also always responds to service requests in a timely fashion. …
We have done business with David Foisie for over 20 years. He is very professional & knowledgeable. No one we have ever worked with has the experience that David has. He has worked with us on all aspects of our Pella Doors & Windows (including sliding door, screen door & hardware needs). He is awesome & will always use him.
Dave Foisie has been our salesperson for almost 20 years. We LOVE HIM!
Tim Brien was amazing to work with, he was responsive and handled unforeseen obstacles professionally! Tim made sure he did everything he could to get our doors and windows delivered as soon as construction opened up to keep our job on track. I would highly recommend him to help with your next construction adventure.
I constructed a large addition on my home and was the general contractor for project. I shopped around for all the building materials to find the best value I could without sacrificing quality. I came into the store and talked with Tim Brien about windows and a door for My project. Tim was knowledgeably and helped me figure out the best product to use for my project while keeping in mind my budget. I ended up purchasing Pella windows and Tim was great from delivery to installation. In fact, Tim, without hesitation, replaced a casement window after a skunk got into my window well and scratched up the frame. I thought to myself, “what amazing costumer service”! I would not hesitate to buy Pella again and I would definitely seek out Tim to help me through the process.
Our Pella by Horne representative, Tim Brian, is one of the most professional people we deal with in this building industry. He is responsive and attentive and extremely careful with our orders. His follow up and follow through are unmatched. Bruce Champlin Craig McLeod Construction
Trevor Mitchell of Pella at the Traverse City location is a top notch professional. He is very knowledgeable about the products and services offered. Trevor is always patient with me with every project we do together, taking time to answer questions, modify quotes, and making sure I understand the products very well.
Windows were high quality as expected. Out of everyone we felt with during our construction project, Pella Rep., Trevor Mitchell was the best. Trevor was always responsive and had everything covered!
After shopping around for pricing and experiencing the customer service at other places, I am happy to report that Pella of Traverse City has done an outstanding job! I worked with Aaron Lowe and have been thankful for his availability and knowledge through the entire process, including after the purchase. We are buying our windows a few at a time and needing to stay within a budget - not once did I feel pressured into anything I didn't want. He helped us make the best decision for our home and I couldn't be happier. I highly recommend this location for anyone looking for windows or doors - we will be back!
We recently replaced our large format windows throughout with Pella Lifestyle windows. We also replaced a key exterior door, same brand series. From planning though execution, the product options were right for us, the communication and coordination efforts were on the mark, the installation and finish work came together without hassle, and the follow-up was on the mark in every way. Aaron Lowe was product-savvy, and focused on our project details from before the contract --- to after the project wrap-up. Excellent experience, from looking at options --- to a very fine end-result. The High Priestess of the castle is most pleased, and thus, we are all happy.
I have a Construction Company and have been working with DAVE FOISIE at Pella Windows in Traverse City for over 10 years. He is very professional and goes above and beyond for me and my customers. In my opinion the quality of Pella Windows & Doors is by far the best.
Dave Foise has been our sales rep for our company for about 12 years. He and the traverse city Pella team have been great to work with. He is very knowledgeable, attentive, and great with design. We highly recommend Pella products.
Dave Foisie and Pella Windows are top notch. Not only is the quality of the product outstanding, but Dave is one of the best sales representatives I have ever worked with! He is knowledgeable, honest, fair and responsive. He is a man of his word and on top of that, Pella stands behind its product without fail. The delivery was on time and in perfect order. I have no hesitation whatsoever in recommending Dave Foisie and Pella. Your project will be worry free.
Pella has delivered a high quality product that we relied on for the vast majority of our projects over the past ten years. Our sales rep Dave Foisie has consistently provided exemplary service and his product knowledge is outstanding.
Pella has been a great company to work with. Aaron Lowe is a great salesman to work with. He’s fast, diligent, and always either answers the phone or calls back right away. Kudos to the TC Pella team!! Thanks for everything.
We could not be happier with the whole experience with Pella of Traverse City! Tim Brien was our salesperson and he walked us through everything and helped us make the best decisions for our new home. Service was fast and efficient and any time we had a question the response time was great. All in all we would recommend using Pella and asking for Tim Brien.
We worked with Trevor at Pella Windows who provided us a comprehensive review of each window and door in our home along with the options. He is very knowledgeable and informative. We highly recommend working with Trevor @ Pella-Traverse City!
We had the pleasure of working with Aaron during our design process for our new home build. He was responsive and very helpful. We highly recommended his services and Pella windows.
As a contractor We have used Pella for several of our jobs. We enjoy working with Tim. Communication is important and he does a great job. Materials are of great quality. We recommend Tim Brien for your future projects.
Dave Foisie has been extremely helpful to us for more than ten years. His knowledge, experience, and expertise has assisted in numerous door installations, updates, and repairs. Dave is always courteous and professional.
We worked with Aaron Lowe on the window selection in our new home. He made the whole process very easy and answered all our questions. He was very helpful throughout. We would highly recommend working with Aaron and Pella windows.
Our Pella rep. Tim Brien provides excellent service and very good quality products. Always very quick to get us quotes back for our projects and any issues that arise are always solved very quickly. 10 out of 10 would recommend!
Not only do my wife and I love the quality of Pella windows, their service went above and beyond our expectations. We had two phases of construction, first phase in 2019 and the second phase in 2020. As we were doing some staining around our windows we installed in 2019 we accidentally broke one window, you can only imagine our disappointment. But here is the great service provided...when we went to order another replacement window we were very pleasantly surprised when Tim Brien ordered a replacement window at no charge. Thank you for you exceptional customer service!!
I needed a few windows to compliment my contemporary Glen Arai home. The details are important and I wanted my replacement windows to look like originals. I called Pella and I worked with Aaron Lowe. He was responsive, thorough and patient during the entire process. I will be calling him soon to replace a few more windows this Fall
Trevor Mitchell is absolutely the most efficient, affable, capable sales rep that I have ever been associated with, in the construction industry. He makes projects happen. He does sell a great product, but the best product Pella has is Trevor Mitchell.
Dave Foisie has been a pleasure to work with. I would highly recommend Dave and Pella for your window and door needs
We at Biedron Buillders have been using Pella windows for decades. We find the product to be very good quality & the service is excellent, but rarely needed. Dave Foisie at Pella Windows by Horne has been our rep for as long as I can remember (35 plus years) & has always done an outstanding job. He's quick to estimate our projects, thorough on all his quotes & does a great job following up with his estimates. His support staff is excellent & does a great job backing him up. Dave & Horne purchased me a PELLA coat years ago & I wear it everyday throughout the cold months with great pride. I'm sold on PELLA windows & can thank the quality of the product and the service provided by Dave Foisie. We look forward to 2022 & know Dave & PELLA will be by our side. Jack Biedron, BIEDRON BUILDERS, LLC
We have bought windows for several project from Pella. Trevor Mitchell has been an absolute delight to work with. He's professional, prompt and goes way beyond the call of duty as a window consultant. Couldn't recommend him more highly.
I manage condo associations and had moved away from Pella, solely for service reasons. Tim Brien worked hard to gain my trust and brought us back to Pella several years ago. Tim has always followed through, worked hard, gone above and beyond to make sure we have what we need. It is not easy when you have so many eyes on you but Tim always delivers!!!!!
We used Pella of Traverse City to replace our windows and a sliding door. The product is good but the communication and follow-up is lacking. We experienced an issue with one of our windows that needed to be replaced. In the end Pella did replace it, but it was after multiple phone calls and having to visit them in person to get them to respond to unanswered phone calls. If I had to do the project over again I would choose a different company. For the amount of money you pay, you expect better service if should you ever experience a problem.
We had a great overall experience working with the Pella store in TC. We worked with Aaron Lowe, and he was extremely helpful with the education and window / door selection process for our project. His follow thru, and communication were also top notch!!! Definitely felt he would go the extra mile to make sure we were satisfied customers which we are indeed.
I am a Residential Architectural Designer in Northern Michigan and have used Pella windows for over 30 years. When I am designing my projects I always call on my area rep David Foisie to keep me up to date with all of the Pella products. He always goes the extra mile to help myself and the contractors with any issue that may come about. I definitely recommend using David and the Pella window products.
We purchased a home this summer and the old windows were a disaster! Shopping for new windows was SO overwhelming until I started working with Ryan Fraser-Lee from Pella. He was the only salesperson I met with that was interested in listening to us and what we wanted in a window. He made a very thorough sales presentation and made sure we understood the benefits Pella had to offer over the competition. He helped us envision what would be best and made some great suggestions. He even stopped by a few times during the project to make sure we were satisfied. Purchasing new windows for an entire home is expensive, but we are so happy with Pella and the professionalism and customer service that we received from Ryan!!!! I’ll never buy anything else.
Our company has dealt with Pella for a number of years and we have always been happy with the quality, communication, and attention to detail before and after the sale, delivery, and install. We feel this is largely in part to our sales representative, Tim Brien. He is very thorough, professional, and always verifies that we are getting just the product we desire and need. He is one of the many reasons that we enjoy installing Pella windows and doors.
Tim Brien is our sales rep and he does a great job working to ensure that his customers are fully satisfied. Three years ago we did a tear down/rebuild of our cabin. Tim and the Pella team worked closely with us and our Builder to ensure a successful project, and the windows and doors look fantastic. This fall we decided to tear down and build a new garage with a living space upstairs. We asked Tim to review the design and make whatever suggestions he had on the windows and doors. Schedule delays (non-Pella related) have slowed the project a bit, but I know it will be a success when completed early next year. Thanks Tim and the Pella team for all of the support. Have a great Holiday season. Chris and Judy
After getting an idea of what we wanted (to replace our windows and doors) plus thoroughly answering our questions, Ryan prepared an estimate and reviewed it with us. We were going to get an estimate from another company but he pointed out Pella’s benefits, reputation for quality products and services, guarantees, discounts and that he’d be our single point of contact for any issues we had. Also Pella uses only Pella employees for installation so they are quite familiar with their products.
I am a home builder and I have had a great experience every time I have worked with Pella. I work with Tim Brien and he is great. I measure the effectiveness of my suppliers by how things go when there are problems, (everyone is good when things go right) We had a few minor problems (which are normal on huge window orders) Tim and his team were very impressive with their service and taking care of the issues right away. I felt like they were working on my side instead of trying to blame anyone else for the problems. Tim does a great job of explaining new products and keeping me up to date with changes and improvements. I am looking forward to my next experience working with Tim and Pella. Thank you!
I am an Architect in Traverse City and Travis Hicks and the rest of the Pella team have been an invaluable resource for us. Travis is always there to help us achieve the look we are after and their windows are great. It was an easy decision to put them into our renovation
Tim at Pella windows in Traverse City has always been a pleasure to do business with. The success of my construction company relies on responsive, timely service and a quality product. Tim and Pella windows has always checked those boxes for me. Keep up the good work.
We recently had the pleasure of working with Trevor Mitchell to find a door that would work for our patio repair. He was very helpful and responsive and I would highly recommend working with him. Our door is great and I love how the screen hangs to avoid getting stuck in the track being that we live in the woods and that would happen regularly with our old door.
Trevor Mitchell was our point of contact at Pella in Traverse City, Michigan. After visiting 4 different window distributors in the area, we knew we had the perfect salesman and windows for our project. Our home is a contemporary design and the project called for slim line designs throughout. Pella fit the bill. Trevor was there throughout the entire process and as we continue to build, both he and Pella will be with us every step of the way!
We used Pella windows in our new home. Aaron was our salesperson. He was very helpful during the design process and even came out to help me install some of the hardware! We are very happy with our decision to use Pella.
I have been working with Trevor Mitchell at Pella in Traverse City now for a couple years and he has been very responsive to my requests and questions. He is also very thorough and precise with his pricing, numbers and order placing to assure you have what you need. Thank you Trevor!!!! David Heim Jr DHCDC - Construction Design Consultants/ Hertler Construction and Renovation Traverse City Michigan
As a builder having a knowledgable and punctual sales person means a great deal and Aaron Lowe exceeds those standards. My clients have been very pleased with his service especially with his patience to work through their changes along the way. I highly recommend working with Aaron!
We purchased 4 sliding patio doors from Tim Brien at the Petoskey store. We were very happy with the service Tim gave us and his follow up. We had a lot of questions and Tim answered everything with patience and professionalism. I would recommend Tim to anyone looking for a knowledgeable and reliable salesman!
We built a new garage and worked with Tim Brien on the project. He was professional and patient with me as I went back and forth deciding which style and color to choose. Our windows and door are beautiful and get many compliments. We are very pleased with the service and quality from Pella. We are planning to eventually upgrade the windows in our house to match the news one in the garage at some point. We will work with Tim again without hesitation!
My salesman Dave Foisie was very professional. His attention to detail and knowledge of Pella products was outstanding. I've bought many doors and windows Mr. Foisie and highly recommend his services at Pella to anyone. …
Trevor Mitchell was our sales representative, he was OUTSTANDING! Trevor made the overwhelming task of selecting windows for our new home painless. He provided invaluable guidance throughout the process from ordering, installation and service after the sale. Thank you Trevor! The Dubie’s
Trevor Mitchell was as helpful and professional as could be. He answered all our questions with great patience and insight. We love the new windows!
We can’t list enough positive comments about our Pella experience with Aaron Lowe of the Traverse City office. Aaron traveled over an hour to a remote area within the Manistee National Forest to guide us on the best windows/sliding doors for our lake house. Pella offers a much wider selection of window options/sizes than it’s competitors and Aaron Lowe was extremely knowledgable of the Pella products as well construction/installation considerations. Additionally, Aaron found us a very skilled, experienced master installer who was able to replace all windows and sliding doors of the 50 year old log-sided house. After a disappointing experience with Pella’s main competitor for replacement windows, we feel we received a much better window/installation at a lower price.
Tim Brien was very knowledgeable about the window and door lines that Pella offers and helped us choose the right product for our house. Tim even made a site visit to make sure the rough openings were accurate so there would not be any issues with installation. Thanks Tim!
We were looking for a replacement sliding glass door for an old door that needed to be replaced. After visiting the show room we decided to make an appointment to get more information. We were able to schedule an appointment easily online that worked for our schedule. We worked with Jake and he was very helpful. After speaking with him we decided not only to go with Pella for our new door, but will be replacing 6 windows as well. Jake was able to answer every question we had (and we had a lot!) and was very educated about the benefits of all of the different modifications and products that Pella has to offer. We are really looking forward to our new windows and door!
Aaron made my most recent widow job go extremely smooth and did a wonderful job selecting the perfect series windows for the application. Very pleased with his professionalism and communication throughout the project.
We did an entire house gut/remodel and had the absolute pleasure of working with Trevor Mitchell (from Pella Windows and Doors by Horne) for every one of our windows, sliders and entry doors! During the course of the many month project, we interacted with so many suppliers/vendors. We can say unequivocally Trevor was our favorite and best! He is exemplary! His attention to detail, incredible prompt follow up and his willingness to go above and beyond is without equal! We can not recommend Trevor enough!
Working with Dave Foise was an absolute breeze! He was very efficient when it came to the ordering process, very knowledgeable, and made himself available for any questions we had! Our windows are beautiful and we will definitely be recommending him and Pella for any future business! Thanks Dave!
I’m a builder in Traverse City and serving all of Michigan. I’ve been working with Trevor Mitchell for 2 years now. He has been extremely helpful and communicative during this time. I appreciate his hard work and dedication to ensure my projects run smoothly. Highly recommend! Thank you Trevor!! Jeffrey B. Rice
Ryan was very professional and knew his products well. He was helpful in choosing proper colors inside and outdoors. He has many samples so we could see our products. Looking forward to new sliding patio doors with mini blinds.
Ryan came to our home and showed us Pella window samples with regard to operation and features. He was very professional and courteous without any sales pressure or unrealistic promises. His knowledge of Pella windows and setting up an installation appointment was greatly appreciated. Looking forward to our new windows.
Aaron Lowe did a great job with our job. He was very professional, followed through with answering questions, timely, and thorough.
When we stopped by the store, the new girl did not know much, expectedly. Luckily for us, Trevor was there. He answered every question and even caught problems with my plans that I had made. His knowledge of Code was very helpful too. Bought our entire new home windows from the Traverse City store, thanks to Trevor. The Pella's and Trevor's knowledge was worth the extra money we spent. This is our 3rd complete Pella house. I almost went with cheaper windows from Menards. I am so glad we did not.
We have worked with Dave Fosie at the Traverse City location for over 20 years. Our plan is to continue using his services and Pella products to meet our customer needs. We are a Construction company where service, reliability and dependibility are key. Dave helps us provide these things to our customers and keep our projects on schedule.
Shugart Builders has been working with Pella for over 20 years and has had an outstanding relationship. Dave Foisie has been a consistent part of our growing team for many years and we appreciate the diligence and knowledge he brings to …
Young's Construction LLC has always appreciated the professionalism of pella windows and doors and Aaron Lowe our salesperson.
Dave was great to work with on our home renovation. The service was incredible and the windows that we had redone have made such a difference. You have earned a loyal customer and I will continue to use Pella and Dave for all of our future needs. Thanks again for making us a priority.
Trevor and Pella windows have exceeded our expectations. Trevor helped guide us during the design process and helped us pick out windows that I love. He was extremely professional and always answers his phone. Building a home is very stressful, thank you Trevor for making this process stress free.
We have bought several windows for our cottage from Pella in Traverse City. Aaron Lowe has been great to work with. Very satisfied. Would recommend.
Choosing Pella Windows and Doors for our construction project was an easy decision when quality and value were of utmost importance. The customer experience in working with Tim Brien is where Pella of TC really went above and beyond any expectations We could have had. Tim was beyond helpful in the process of planning and design leading up to making a sale, yet most importantly it was the follow through every step of the way after the sale when Tim was on site to check in on the initial delivery, back on site to verify proper installation and still there in the end to ensure our overall satisfaction. If you value quality service and a smooth process with no surprises, Tim at Pella of TC is your guy for windows and doors!
Trevor M. has been working with us for a over a year now. He is always meticulously detailed, responsive and dedicated to serving us without hesitation. The level of commitment he has shown to us has not gone unnoticed, which is why we will continue to use Pella Products. Thank you for everything, Trevor.
I am a custom home builder, and I've purchased Pella products for over 20 years. They provide an outstanding product, and stand behind it. Trevor Mitchell has been my salesman the past few years, and he does a great job. He has a comprehensive knowledge of Pella products, quick to respond to inquiries, and thorough on orders. He even volunteered his time to provide instruction on window products and proper installation to both local high school and the community college trades classes. I highly recommend Trevor and Pella windows.
My salesman, Aaron Lowe, went above and beyond to make the customers happy. He made the process as convenient as possible. Window decisions are one of the first and most important decisions in the home building project and can set the tone for the rest of the process. Aaron did not disappoint in his level of service and Pella in general has always been very responsive and accommodating.
Tim Brien, Traverse City representative from Pella, was great to work with when buying new windows and door slider for our house and addition. Tim is professional, follows through on requests, checks on orders after installation, stopped at installation location, etc. We were very pleased with working with Tim. He definitely gives a personal touch and goes above and beyond to those ordering from him. My husband and I both recommend him.
Love our new Pella windows! Trevor Mitchell provided excellent guidance in helping make all of the selections. His post installation service was also fantastic. Highly recommend working with Trevor!
We have been using Pella windows at Baldwin Homes Inc for over twenty years and have appreciated their product and design. They have always done what they said they would do . We also have worked with Dave Foisie the entire time he has always taken care of us with sales and service and you can tell he really likes representing Pella windows.
We bought windows from them seven years ago. We almost bought more a few years ago, however, when we changed our mind within the 72 hour time period they allow for this, the sales person no longer responded to our calls or e-mails. I had to put a stop on our credit card to stop the charges. They also lost a wood color sample we had given them. Now we are experiencing problems with the wood slider door they installed (seven years ago). The wood is wet and there is mildew growing on it. I could not get anyone at the local office to return calls for several weeks, so I had to contact the GR location. They responded via email that the window panels should be replaced, and told me to contact sales. Multiple phone calls again, no response. I had to go into the office and was told that they would send someone to evaluate the windows, for a $150 charge. They disregarded the information sent to me by the GR office. I would definitely not use this company. They lacked professionalism, and there is absolutely no backing of their product. A seven year old window should not have mold growing on it. Buyer beware.
Hands down best group of people ever, especially our salesman, David Foisie. We will use Pella & David again, as well as recommend them for their services. Windows and doors are not an everyday purchase for most, but David makes it a real pleasure! Thanks
We at VG Construction have had a professional relationship in Traverse City, Mi with Trevor Mitchell for over a year. Trevor has been excellent with quick response times, understanding of product, and informative about products/options/pricing.
Our Pella rep Trevor Mitchell does an outstanding job for our building company. He is honest, trustworthy and dependable. His service and communication is impeccable. We are very happy to have Trevor Mitchell as our Pella Rep and look forward to working with him again in the future. ,Eric Liggett Project manager, endura performance homes
Windows are a key component in making a home build or home renovation project come alive. Shout out to Dave Foisie for his patience while educating me about the options and value proposition that Pella Windows has to offer.
Dave foisie has always done a fantastic job for us. His creative thinking finds a solution to any problem or situation. Dave has been excellent to work with & fully recommend him for your window needs!
Aaron Lowe is my sales connection at Pella Windows & Doors for Borealis Homes. Working with Aaron over the years, I have never been dissatisfied with any product. Aaron is thorough and a pleasure to work along side. I will continue to partner with Pella because of Aaron's professionalism.
Jenema Builders LLC are custom home builders in the Traverse City area and Pella is our go to window for most of our projects. We work with salesman Tim Brien and from Contemporary to Craftsman style homes Tim at Pella is always able to help work through the difficult details to make sure our projects design and quality is handled with professional service and attention to detail.
While building a new home in northern Michigan, our windows were purchased from Pella of Traverse City. Aaron Lowe was very helpful and patient throughout the process, from design to installation. Aaron went above and beyond and I would highly recommend.
Pella Windows and Doors of Traverse City has long been a trusted supplier of Heirloom Carpentry and Construction. Their service is nothing but stellar. Our point of contact team of Aaron Lowe and Danielle Hollowell provide incredible service that others should strive to emulate. Aaron's comprehensive guidance from building concept through project completion is complemented by Pella's outstanding warranty service coordinated by Danielle, who can most simply be described as THE BEST ANYWHERE. This team takes a great product and makes it "Viewed to be the Best" by Heirloom for our custom homes and commercial buildings.
Dave Foisie and team did a great job! Very professional and cleaned up after themselves. Our new windows are gorgeous. Would recommend!
We remodeled our home over the winter and our new Pella windows and doors are the best! The product is excellent and the service is above and beyond. Trevor Mitchell helped us pick out the right windows and doors for our home and his follow up post installation has been superb!!!
I own a design/build firm in Manistee, MI. founded in 1991; we have worked with Dave Foisie consistently. The service we received from Dave is outstanding. I would like to say we are purchasing Pella Window (which we are b/c the product is wonderful) but it is Dave Foisie first. 07-31-2020 We still are working with David Foisie @ Pella Windows, at this stage taking in consideration of how David conducts business we contact no-one else for a window cost. It is so much more than cost but SERVICE. We purchase Pella because of DAVE FOISIE!
Tim Brien in Traverse City, MI was so knowledgeable about the Pella products. This made what I expected to be a difficult process extremely easy. I would recommend if you’re in the market for new windows to go this route. I’m so please with my windows and was thrilled with the personal service from Tim