Reviews of Rousseau's Fine Furniture & Interior Design (Interior Designer)

216 Mary St E, Whitby, ON L1N 2P5, Canada

DESCRIPTION

Here we offer you the opinions of real people who purchased the products and services of Rousseau's Fine Furniture & Interior Design (Interior Designer) near to the area of Kawartha Lakes (Canada).

As of day the business receives a score of 4.2 stars out of 5 and that score has been based on 16 reviews.

You must have seen that the average of ratings is positive, and it's based on a high number of opinions, so we may conclude that the score is very faithful. If people have bothered to leave their score when they've done well, is that it works.

As you know, we do not usually bother to place evaluations when they are correct and we usually do it only if we have had a problem or incidence...

This Interior Designer corresponds to the category of Furniture store.

Where is Rousseau's Fine Furniture & Interior Design?

REVIEWS OF Rousseau's Fine Furniture & Interior Design IN Kawartha Lakes

Grant Henderson

Simona Laiu

I had a similar experience as described below by Adrian. The initial courtship was very nice, but it did not last. So I guess, there must be at least 2 bad apples! :(

Dana Reedman

I have been a long time customer of Rousseau's. The store is so welcoming I always find myself wishing I could just move in to enjoy the fabulous decor. The style and variety is so well thought out. I really appreciate the personalized service and find that the value for the quality is excellent. Definitely 5 stars for Peggy and her team!

jaime acevedo

If you want elegant pieces you have to stop here

Byren Innes

We did extensive purchases here over 25 years ago. The quality and value was so good we have headed back to furnish a new home. Our style perspective has changed but still some great options.

Adrian Corduneanu

After I purchased a chest from Rousseau over the phone, I have received a message on my answering machine from the store owner that she canceled the order because the chest was already sold when I placed the order. I have verified that the chest was actually not sold, but the owner simply lied to refuse the sale. I called back, and the owner was very rude over the phone, barely excusing herself that the salesperson did not know that the chest was being sold at the same time I called to process the order. This was a chest that stayed in the store floor for one year, and now, it was sold at the same time I called to place the order! The reason why the owner did not want to sell to me is that I initially balked at overpriced delivery fees, and requested to pickup the piece of furniture on my own. The owner tried to prevent me to pickup the furniture, by saying that I can only pick it up from a warehouse outside the store one month from the sale, etc. Eventually, I gave in and accepted the delivery fee, but too late for me: the owner preferred to lie and refuse me the sale. I have never seen such rude customer service in North America. Beware, and if possible, avoid. There are many stores in Toronto Area with furniture of the same quality, better prices, and spotless customer record.