Reviews of California Closets - Ottawa (Interior Designer)

Kathryn Ransom-Hodges

The people at California Closets Ottawa were extremely knowledgeable and professional. The projects were well-organized and executed. The finished products are fantastic.

Charlotte Mercille

I used California Closet's services on two occasions. The first time went very well and smoothly, and I received stellar service from the designing team. This is why I reached out to them again when I moved in my new home to create wardrobes and additional storage space. Unfortunately the second time went really badly. First my, order suffered dramatic delays. We designed the wardrobes last July 2020 and I'm still waiting (in March 2021) for them to be finished. Second, the team came more than 4-5 times at my place, most often than not with with missing pieces and late arrivals. Third, my office was left in chaos with tools for weeks before I got any updates of what was going on. And fourth, one of the storage spaces also broke in the meantime. The excuses were multiple: injuries, COVID delays and too much demand, which I understand happen but should not account for such a low quality of service. If you cannot deliver something of quality, then just don't take anymore clients than you can. I am pleased with the work the designing team has done since the wardrobes are beautiful, but there's clearly a big logistics lack of competency and coordination from the rest of the team. My time was not respected as appointments were canceled and delayed. And for the immense price I paid (around 10 000 $), I dare to expect much more quality, competency and professionalism than what I received. I will not do business with California Closets anymore, and not refer it to my friends and family either.

Penny Filiatrault

It was a pleasure to use California Closets. Lianne was so informative and patient with all my questions, concerns and changes. We installed the closed ourselves and we did not encounter any problems! I love my new closet and I am still amazingly staying organized. Thank you again!

Jennifer Frankland

Installed multiple closet units and built-in shelving

Michel Plante

(Translated) In our new condo, California Closet has fitted out our wardrobe in the master bedroom. We received sound advice to maximize space and the installation was flawless. (Original) Dans notre nouveau condo, California Closet à aménagé notre garde-robe dans la chambre des maîtres. Nous avons bénéficié de conseils judicieux pour maximiser l’espace et l’installation à été effectuée de façon impeccable.

Tim Ing

We previously had a good experience with California Closets and decided to use them again for a different project. The designer was detailed oriented and responsive and did a great job developing the vision. The owner was also great and helped us get our job in the pipeline and complete the installation. The process was transparent and in the end, we got the product we were looking for. We're looking forward to working with this team again for a future project!

Michael Bowmer

Very professional and responsive to the concepts put forward with additional suggestions to make the space more efficient. Work was delivered on time and the craftmanship was very good. I've received many compliments about the product.

Caroline Vanasse

We worked with California Closet (specifically Lianne and Luc) for both our entry way and master closets. The entire process was such a great experience, from design concepts to installation. The team was responsive, professional and knowledgeable, and the product is of great quality. We would highly recommend to anyone!