




You will see all the opinions of real people like you who have information of the products of Best Buy (Interior Designer) near Cornwall (Canada).
Now this firm receives a score of 4.1 out of 5 and the rating has been based on 127 reviews.
You may have noticed that the average of ratings that it reaches is very positive, and it is based on a large number of opinions, so we can say that the assessment is quite credible. If people have bothered to value when they've done well with the business, it works.
As you know, we do not usually bother to set feddbacks when these are positive and we usually do it only if we have had a problem or issue...
This Interior Designer corresponds to the category of Electronics store.





Located in the Mayflower Mall via mall entrance. Large store, well stocked. Employees are always friendly, easy to find and knowledgeable. Reserved parking for online orders next to building. Hours may differ from mall hours as it is an anchor store.





Best place in town for electronics.





Electronics, but not the top of the line to choose from















Great Place to buy Electronic Items





Great service and the workers have great knowledge of there products.















helpful staff, clean, good pricing and theyll price match (official) online retailers





Great service. Quick check out. Exactly what you want at Christmas time.





Returned an item purchased on website. Quick service





Great place, lots of options. Someone always there to help





Good customer service





Staff seems to ignore seniors, like we are all technically challenged and will need lots of help. Too many of them standing around chatting with each other.










Went there a week ago for an item that they supposedly had they didn't have got a special order and a special hold put on for over a week got there today to pick it up and they almost sold both of the items on me stating oh sorry we didn't read the paperwork




















Ok prices





Went in to Best Buy to look at the printers and noticed that me and my 2 friends weren't just being watched but stared at very uncomfortably by all of the employees. We weren’t sure what we did wrong so we asked why they were following us and the manager said it was for if we needed any help. We felt uncomfortable so we left. We came back to complain and the manager told us the real reason to why she had her employees surround us. She said that since we are teenagers she thinks that we could stuff a tv up our shirts and leave with it.. didn’t even apologize. They lost my business.





Great customer service










Friendly and efficient service by Taylor! Thank you





Geek squad rawks!










Lots of elecronics










That were i get my electronic to















On November 12/2020 I visited best buy for an android watch..found one $189.99....but I didn't wear a mask and they ignored me. Shortly little time went by and one of the guys that works there told me to go outside....I told him I wanted to buy that watch...then he walked away... The next day November 13/2020 I went back to the store to get that watch...I wore a mask that I they say will make my medical condition worse.i see they changed the price from $189.99 to $249.99...why did the so called salesman not sell me the watch that night before..he told me to go outside... still don"t have my watch...my question is Are you closing or possible changing the name Best Bye










Great experience, even on one of the craziest shopping days of the year I was helped quickly, got what I was looking for and the store wasn't looking ransacked. Hats off to this Best Buy for keeping it together and having wicked customer service! 5 stars all the way.





They served me within minutes although it was boxing day. Very friendly staff.





Had to wait for a bit; but the service was good; very helpful...





My wife went to your business and the lack of interest in her need for help was astounding. The geek squad are dead beats who must be hoping for work somewhere they can walk around and avoid customers. A geek told my wife he said just a diagnostic on my laptop would be 195 bucks. What a rip off. When my wife came out to the car I was outraged. Well best buy you will never see me again








































This place is a joke, everything I have bought from here has issues within a week. I have a speaker that has worse sound than any device it is connected to. A printer that doesnt print, breaks down every second day and I had to buy connections for it elsewhere in order to set it up and to constantly fix it. And a computer that freezes all the time despite great specs. I am done buying anything from here.






























Great staff





When you have tried the rest and now you need are ready to try the best...choose Bestbuy (???? ????) choose Bestbuy.















Nice to finally have a best buy in cornwall. Store is small but you can order anything from there website and have it delivered. Staff is friendly.

























It would be nice if they would answer the phone!















Stood at the Geek Squad desk for 15 minutes yesterday waiting for "The Expert" to answer a simple question. I had 3 other employees acknowledge me but couldn't answer an availability question. I was directed to someone at the desk that never showed up. Friendly staff, not helpful.





Workers used to seem to want to help. Now it is like they are avoiding you when you need their help. I was going to buy a few things from them but nobody was around so I went home and ordered online.





It was amazing, so much fair prices.





Friendly staff... Fast exchange!





Terence was great help to my boy friend and to myself. Very professional,polite and took his time in explain things to both of us. Keep up the good work





Small store too much staff. Feel like seagulls attacking you when u walk in the door.





Pricew follow the chain. Service is great Wait time to pay is okay.










Helpfull staff.





Eager to help

























Very helpful staff, but ended up getting a cable that isn't fast enough.















I bought Skullcandy earpods and it's very amazing





Just ok





(Translated) Fast services (Original) Services rapide





It's like Amazon only in front of you





Good service





Always enjoy shopping there. Recently purchased a stove. Not only did they beat Home Depot's price, they had a delivery date for the same week. Home Depot was a few months wait. Great staff and friendly.










this is the best buy i ever had. bought a chron book ..,, very best indeed





great collection, but limited offers















They have very friendly and knowledgeable staff.





Great service, know how to treat customer. Went here for my screen guard and employees were super friendly. You guys rock.










Great















None of the demos worked





Its ok















Good staff. Alot of tech items.





Large and easy to navigate





Small store, helpful staff










Called to reserve AirPods then find out they sold them and I WAS TOLD THEY “tried to contact me but couldn’t get ahold of me”... WHY THE HELL DO YOU RESERVE THEM IF YOU’LLJUST SELL THEM EITHER WAY??? REALLY SMART MANAGEMENT ENSURES I’LL NEVER BE SHOPPING HERE AGAIN, EVER. GARBAGE. RESERVED MEANS RESERVED, NOT SELL TO THE FIRST IDIOT WHO WALKS THROUGH THE DOOR.















Good prices on electronics.















Awesome experience... Exclusive for electronic gadgets.. One of the best shop in Sydney, Nova Scotia










can order ANYTHING from here





I've bought 2 laptops in the past year here, for two different family members. Both times the sales representatives were friendly, patient, and thorough. Very happy with both purchases as well!




















Staff is quite pushy. Trying to shove unnecessary and overpriced extended warranties down your throat. I avoid shopping here.





The staff here really went out of their way, to make customers satisfaction.





The store is full of practically anything and everything





I would of give a 5 stars to the store but.. The size of the store and the ammount of employees especially on a day called the Bozing Day... It was my first visit ever in a store on boxing day i usually work on those days... which i like... But being the customer that went in on that day on boxing day 2016 was my worst experience.. I buy a lap top my husband has been waiting for 2 hours in the store... I am not impressed... There was manager there... but was so slow i expect more anyways the laptop i got is crap... and I will return it... next purchase will be at the Costco... I'd rather buy it there... Never again best buy... sad but the customer service is crappy!!! Im really disapointed...!!!





The Manager gave us a great discount on an old speaker system





It's a satellite shop that never has what I want in stock.










Great selection and a fantastic staff















Small store; hard for these box chains to compete in small markets. If you just need a cell phone or a TV and you can't wait it's your answer, but any saavy person is going to buy better products for less online.





Great service and love my new headphones





(Translated) Small store but well organized (Original) Petit magasin mais bien organisé





Phone shopping here was the easiest. Jade was really helpful and didn't try to persuade us one way or another.





Went inn to see about Bluetooth product ask one of staff members about it .he lie to me said no such thing if you don't know . Don't lie to me went to the source much better customer service





Friendly and helpful staff





Purchased a big tv. The sales staff attitudes were friendly and very helpful. I have not installed or turned the tv on yet so i am unable to speak on that.





For a small store, great selection and service

























One of the best providers of office products & computer suppliers !!!




















Small but very friendly.










Made a major purchase there....very competitive and will price match with Amzzon










Great variety of items. Amazing and knowledge reps. Highly recommended for all your technical needs.















The store is great but if you call the store they only have an automated message telling you to check the website or to call the best buy customer service 1-800 number





Very pushy sales people.

























Assistant manager "Craig", is awesome, and was so very supportive as we dealt with some issues today with our cell phone. He is a big reason we will return to best buy in the future.




















Was recently in to purchase a desktop computer. While the staff was incredibly eager, it was slightly irritating to be approached four times in roughly 5 minutes asking if I needed help. When I finally did speak with two separate employees, I did not have the greatest confidence that they actually knew what they were talking about. Eventually I just googled my questions and made my own informed purchase.





Great service





excellent service










I went there yesterday and wanted to see if they have the chair I saw on their website. I didn't find it and was leaving when one of the guys working there approached me. I asked him about the chair and I can tell he doesn't have a clue about what I'm talking about. He said they don't have this chair in store because it is easy for people to steal it! I DID NOT KNOW THAT MANY PEOPLE GO TO SYDNEY BEST BUY TO STEAL CHAIRS!





quality, intelligent and friendly















was getting warranty work done to my computer, it had to be sent off, not a problem, but I asked them not to wipe clean my original setup when I bought the laptop, but sure enough they did,they apologized, I used to have no ads or pop ups, now its constant, and slowing it down drastically. I returned back to get my set up re installed, but still getting every add and pop up there is, they said there's no way of knowing what the original set up was... my $1500 laptop is now no better then my $300 laptop, thanks Geek Squad Sydney,





Waa looking for something I had found in their app online. Asked personnel if they had in stock and they helped me ring it through.





Great service as usual! Tristan is EXTREMELY knowledgeable and always ready to assist! Thanks! Robbie










Staff is always helpful and friendly.





Went to buy an expensive Arlo system, asked for a discount, after 10 minutes of them checking prices, I told them I can do the same and left without buying. They basically had said no because they could not find a lower price. Also did not buy other item I had in hand and wanted. Store is a morgue. Not sure why they exist when I can shop online, get a lower price, and not waste my time or gas, then the staff will be shocked they are out of jobs. Bestbuy days are numbered. Just still sitting in the parking lot, 10 minutes later, bought a better deal on Amazon, delivered, saved $100 on 3 camera system. Was looking for 2 or 4 so it didn't matter, just wanted a deal and they failed, wonder why they think they deserve a wage?





The Staff is really Annoying.


















































They might not have the stock that they used to, but they are always helpful.





????????





A smaller store than in Ottawa or Montreal, but the sales and service team is friendly and helpful.





This is the best place to go for any electronics there customer service is outstanding.










Customer oriented service from the best sales team in town. Grab your gadget at the best price!















Have a good selectionof electronic products with some good deals










Great sales team .... Highly recommend





Quick and easy.





Quick in and out, way I like it















The staff had no idea what I was looking for and they were just headphones that fit in my motorcycle helmet










Staff are very helpful





Best place for electronics!










Weird size but good service















All within one month, I buy a laptop with geek squad insurance and software, they call me when it’s ready for pickup and it’s still in the box, nothing installed, “ come back tomorrow “ “ sorry about that” is what I’m told. I buy a new cell outright/ no contract..with geek squad insurance, comes with a screen protector which falls off two weeks later, “ you need to bring the plastic back as proof for a new one” Why am I paying monthly geek squad protection and replacement insurance then? Then I buy a dishwasher, to be delivered July 12 between 7:30 and 9:15am, I get my daughter to wait all day for them for nothing because it’s delivered somewhere else although they have the right address on the system, Now the guy to install it needs to be rescheduled but that not my problem because I did it through geek squad and now I have no idea when my dishwasher will be delivered or installed. “ if I don’t call you back tonight, it will be first thing tomorrow” it’s 3:00pm and I called. $2700.00 in business this month and this is what I get!















It's a Best buy. So far the best place I've found for tech stuff in Sydney, but for most "nerd" gear (3d printer supplies) I'll probably be shopping online.





new dash cam there love it










Awesome staff and very patient (went laptop shopping with one coffee and little sleep, I was so brain dead but they helped me out so much!)





Found what I needed and a good price.





I like this better then a full store. Shop online and pick up in store.





Staff is exceptionally helpful, and the store is usually pretty clean. The only drawback is the pricing. While it's not as bad as the Source, I often find things cheaper online.










Name says it all what a store










Love it















Me & my family come here quite often , each time we get better service than the last and almost every time it has been with a handsome gentleman by the name of Kyle , very nice , efficient , and patient with how and what he does when helping customer's.















Awesome















Good















Very small





Good experience










It really is... Dare I say it... the BEST BUY.





Not good didnt have what I wanted would take a week to get it.I can get it somewhere else in 1 day wasted my time






























Everything was sprinkles and rainbows regarding how the store would take care of my new appliance if anything happened and an appliance tech would be sent to my house. Out of the box it didn't work. Refused to honor warranty. Refused to send the tech they promised. Refused to replace item unless I paid extra for delivery. Manager told me it was all fixed up. IT WASN'T. NEVER SETTING FOOT IN HERE AGAIN. Feel dirty giving 1 star. Negative rating would be more accurate as this entire fiasco cost me a lot of money.





Whenever I've been in the store physically, generally they're pretty good. The one star rating here is solely for their abysmal phone system. I wasted 15 minutes trying to talk to a human to no avail. I'm trying to talk to someone in order to save me from yet another wasted, unnecessary trip into Sydney. Looks like I wasted 15 minutes on the phone, and will need to risk wasting a trip into Sydney because I can't talk to a human.





Never an issue. Great Geek squad team always ready to help.





Great place to purchase big appliances










(Translated) Everything you need at reasonable prices. (Original) Tudo o que vc precisa a preços razoáveis.















Has everything you need










I get most of my house items from here.





Based on other stores it's on the small side, I was asked If by a member of staff If I needed anything but wasn't his department and asked me to wait for another member of staff to answer my question, waited for about 5 mins, nobody came so I left.










Excellent Friendly Customer Service




















Great customer service despite the store being extremely busy. It was easy to find what we were looking for.















Great location. I love going there. Staff is ok.





(Translated) The same price as Apple's official website (Original) 苹果官网一样的价格





Blue shirts always have a solutions. Price matches anyone. Very kind staff.




















Amazing service, unbeatable and price match available. They always have feature sales!










Very slow service, not much in stock

























One of the best electronics stores we have in Cornwall. Great staff n very knowledgeable!










Quick service and the staff know their products





I'll start by saying the staff here is generally very good, if not excellent, and are willing to help while being fairly knowledgeable. The only real issue I've had at my local Best Buy is that the stock can run short/low somewhat regularly and the prices are a little higher than available elsewhere; but Price Matching is always an option and one I use most of the time when shopping here. I say shop comparatively online and get that price match to support the high quality employees that work at this local store.





Small store with limited merchandise. Staff are on you as soon as you walk in, and pressure you to buy. Not a great experience. Recommend doing your research online, and only visit if you know exactly what you want to buy... Even then.... Why not just buy online?





Love that Cornwall finally has a Best Buy. The downside is that it's a small location and you may find you'll have to order items you're looking for and pick them up later.










Nice place to purchase electronics gadgets but some items are very expensive than other stores .




















Always same problem that the service is very poor. Employees didn't know prices or what the product is.










Very helpful and friendly. Good discounts and selection





Great staff very helpful.





Absolutely no privacy. I got told to leave. Can't a guy masturbate on a couch and not get hassled?





Not a full catalog of items in stock. But not too bad.















The only downside to this place is getting the attention of the employees after you first enter... But once you do get assistance it's great.(assuming you even need assistance, 90% of the time I go to Best Buy I know precisely what I want and where it is)




















I came in and I had to buy safety shoes. Excellent service. Helped me for over an hour. (My wife usually helps me) they were more patient than my wife. There isn't enough stars for these guys. I highly recommend them.





Compare prices because time after time they are more expensive then The Source or Staples.





Very oraganized store with great service I would definitely recommend Best Buy to buy any electronics










Knowledgeable staff










Great service, friendly staff, great sales, excellent return policy





It's best buy. Enough said










Superb pizza I like it good communication.. Good service.. Punctual on time










Great customer service





Great place to find unique items. I like most that they have offers not even Amazon would publish so it's a good complement option to find those gizmos you're looking for.





Like this store but found the staff a little pushy.






























Geek squad is God awful and told me my computers motherboard was broken so I ordered a new one and it turns out my gpu wasn't working. So now I have two motherboards...can't return it because I bought it online and they told me I can't return a non defective unit. The only real redeeming quality is that best buy is flexible with most returns





Cornwall best Buy ......I was there for a bit waiting for someone to at least acknowledge us!! Some of the young sales people were more interested in there cell phones ...... Tristan McKay finally came over and was quit helpful with my Computor purchase. Young employees need to understand what customer service is about, it's not all about them!!!!




















I was not happy with how little choices and stock Best Buy had at this location










Great sales staff.. helpful and knowledgeable. Great work

























Looking for a cellphone booster, there's not a lot of choices in store, but the staff was helpful to show me my options.





(Translated) Excellent service, the young people who work here are very competent. well done (Original) Excellent service, les jeunes qui travaille ici sont tres compétents. Bravo





Best place for a good purchase...





nice service










Terrible service. No stock. Asked for 3 products. All out of stock.





Great staff. Great deals










Lots of choice for smart home










They can't seem to work "email receipts", not overly knowledgeable a out the items they are selling





Lots of help and very nice people..





Staff was not very helpful.















bought a computer because they have good sales and they seem to support everything





Great but watch prices










The customer service is great, and the selection os wonderful










Friendly staff, small showroom but it's more of a warehouse than a store










Best service for Mobile phones! Better than the kiosks in the mall!










Everything you want or need from electrons to appliances.





terrific service





Amazing service










First 4 things I asked them for, they were out of stock, yet, still had them on display.















Friendly and helpful staff. Had what elwe were looking for.










Super friendly and helpful staff but had a hard time finding someone to help me at first. when I got help they went above and beyond ????










Service could be better.





Future Shop to me is so much akin to my experience at Target Stores. It is the blah of electronics. It is expensive! You will not get a deal ever. I wish I could say something more positive but is is a lame electronics store. I have made maybe five purchases since it opened. All items went back due to defects with the exception of one desktop. After one month it had issues. I had to pay $40.00 to have it shipped to Acer to replace the drive and it still has a problem. Reminded me of service in the 60's! So unless Future Shop makes some effort to to increase the quality of its products and prices I would give you a year in Sydney to lose more money and finally close. You really need to make some BIG changes to succeed. Hope you do of course and remain in our market. Meeting the competition's lowest prices does not cut it. A lineup at the returns desk does not cut it.










Good prices for electronics





Great service, we received excellent service Jans and Kane.















Excellent friendly staff!





Great shopping knowledgeable and friendly service.










Fun fun games










Could get what I was looking for staff.very helpful thought pleasant visit





Pretty much the only game in town now, unless you count The Source.




















First time in the new small foot print store. I have to say the person who decided to have the checkout mixed in the Customer Sevice/return/exchange counter should be fired. This waste buying customers time and if a CSR had not pulled me out of the line to pay at another counter I was ready to leave without buying the $289 in worth of products.















Got my son a laptop for college





Like most locations they never stock anything you want to buy and if I wanted to order it I could do it from home????????????










Most friendly staff of the Best Buys I have been to. There is always someone available for questions. We've made a number of large purchases from this location and could not have been happier I also purchased the Geek Squad monthly service for the previous 12 months but as an IT person, it didnt add much value for me. This is something the older generations could utilize. I did have a free installation for the TV I had purchased and the guys that did this were excellent. Mounting above the fireplace in older brick can be tricky but these guys were awesome.










Great staff, willing to help










Fast, Easy and Great Service...





Horrible customer service! Rude! I would rather pay double the price then shop there ever again!





Only best buy in sydney





Good prices but absolutely terrible online ordering and customer service, ordered a series x and were told we would be messaged when we were supposed to pick it up and after 6 days they finally got back to us but only to tell us the order was cancelled because we didn't come pick it up even though we never got a message from them.





Great product selection and prompt customer service.





Helpful staff, good range of products, I'll personally usually wait for a sale to buy my toys !










Great buys and I got helped right away even though it was intensely busy today!










Good place to get all types of electronics. Staff is friendly and helpful.










Y'know Best Buy Future Shop is good because they don't answer their phones due to Covid (Yeah try calling any Best Buy, you get told to go to their website) and have reduced hours in Nova Scotia even though we've only had max 6 cases in the last 6 months. Apparently Covid morphed so horribly that you can catch it through phones. Nothing available instore, ALL has to be ordered online. Terrible company. one star. Maybe Futureshop shouldn't of merged with Best Buy and fired 700+ employees in 2015. Best Buy itself is horrid. Before this 2015 merge I bought a overpriced Pc at Staples in 2013 because I thought it would be cheaper then Futureshop, turns out the Pc I bought didn't even have a Motherboard that could have video cards put in it and I paid over $800 for that pc in 2013 which is ALOT today let alone back in 2013. Oh but it gets better! In around 2015/2016 after having to buy another motherboard at Futureshop (SURPRISE that also had to be ordered online and took over a week to get!) which was $150 just so I could get video cards placed into my Pc I got a 750ti for around $150 at Staples then got the guy at Staples to put it in my Pc, (which I paid around $40 for him to do so), didn't place the card in correctly and a few months later my Pc wouldn't turn on, I took it to a Pc shop we used to have here in Reserve Mines called the Web Beach (Also a terrible store and no longer exists), they told me that the 750ti fell out of the slot it was placed in, which meant that the serviceguy at Staples half arsed it in and did a half job. So the guy at Webbeach placed the card back in and charged me nothing for it. (one of the only good things I could say about Web Beach). I wish there was a negative rating because aside from a few good guys at Geeksquad I couldn't rate this low enough!!!!!










Best buy for all your electronic needs










Just what you expect.










Bought laptop on reasonable price




















Small store 0 stock















Good store





Great service










Pretty much the only place where I buy my electronics





The staff is amazing. Products are the best ! Geek Squad service excellent.Thank you especially to Katherine, Jason and Angus.




















lots of games, dvds, and electronic stuff! It's fun to test the Nintendo Switches and stuff????





Went for buying a screen protector for my iphone 12 ,they charged me ₹57 plus ₹10 for installation of screen protector. Even then the proctector was placed in a ugly manner ,they tried twice to fix it but still was with air bubbles .





Very good service and they price match










There is no transparency of what method of shipping Best Buy will use. They use to send me products via Canada Post, this was great for rural customers because we are close to rural post offices, but then they will randomly decide to send something via courier, and then the courier will fail the shipment because they can't ship to rural post boxes, and then they will call for a correct address, not ring the door bell and make you drive an hour to their pick up location. Don't order if you live outside the city. It is useless.





I LOVE VIDEO GAMES AND THIS PLACE IS JAM PACKED FULL OF THEM!!!!!!!!!!















One where you can find all the gadgets. Employees are really helpful. I buy a tv from there.





Best place to get your electronics. I have bought a couple of computers, monitors, accessories, electronics, cell cases, camera lenses, hard drives and other things over the last couple years. They have the best prices in town. If they don't have what I need in store, orders placed online arrive in a few days. Best part is they now accept PayPal. The only problem is that when you go in the store, you are bombarded with staff overly eager to help you. Some people may like this, but I don't. I find it quite irritating.













































Wow, what crappy best buy. they should really rename this store to "Best Buy Express" or "Best Buy Pickup Location". this store has almost nothing on display and the employees have no idea what they have in stock.















Buy





Best place to buy best things





Visited again today. Nothing but good to say about it's people, product. Thank you very much.




















Lots of stick and selection




















????










Good and economical





Lots of tech





Sales people just standing around talking I had to go and get one to serve me



































Fantastic selection on all electronics. Customer service is good and friendly but not pushy like many other electronic stores. Employees are very willing to help there.















Great freindly staff very help I must say that for the first time I was VERY DISAPPOINTED in the service I recived when I went in I was made to feel like I was trying to con the assistant or maybe I just interrupted his phone time as he was more interested in getting back to it than helping me.........will think twice about going there again.





Knowledgeable staff.










Ask a question and the service people walk away( at least I thought they were the sales people in uniform?) Anyway it is a feeling of don't ask questions and get out of my store attitude. You will not buy you just looking. Terrible service overall. Prices too high when same product is half the price at Walmart.










Helped me complete geek squad claim, everything worked as it should!! Recommend the warranty!





I made a couple of big purchases recently at Best Buy . I was looked after by Daniel Jason Hardy ,the service was second to none ! He was very knowledgeable about exactly what it was I was looking for. He gave me the stats on an assortment of products, that I may be interested in & was very helpful in finding me exactly what I wanted & needed . Very friendly & efficient as well . I would highly recommend others to buy their purchases there as well ! Happy customer here ! Great job guys










Store was out of stock of a particular laptop (Normal stock) never was asked if I wanted them to order it. Basically was told they were out and got an awkward look lol. Went down the road to the Source where they had it in stock and about $20 cheaper.





small best buy does not store much in Stock




















Need some more staff! But still very helpful!










Small location, small selection, horrible stock. It seems like this place is way over employeed. It seems like they're trying to put a small amount of everything in a small space, resulting in not much selection when looking for things.





Good prices on electronics. Great service















Nice staff, willing to help out.





Decided to buy a new phone through best buy received excellent service. Great deals too!





Bhreagh in customer service was amazing! She really went above and beyond to help us solve an issue with an appliance that arrived broken. We couldn't be more satisfied with our experience. Thank you so much for you help!















Went here for 10am to buy a phone case. They don't open until 11am. Shame! Best Buy is losing business just because they have terrible hours










tons of options to buy. one of the best electronic store in cornwall.










Amazing customer service - Mariah was extremely helpful, patient and so sweet!















Great experience. Friendly, knowledable and thorough.





Amazing Price





Max is not helpful at all always feels like he is rushing you out of the store ! Also never have the product i am looking for ... When i asked when he would have it in his answer was " i have no idea " well thanks max!!!




















I had an issues with a receiver I had bought at Future Shop that had to be sent away to be fixed for the second time. The manager went above and beyond any of my expectations by actually swapping my receiver for a brand new one that was far better than the one I was returning. Everyone was very friendly and helpful I highly recommend this location.





lots of interesting gadgets





Great deals and electronics at very low price.





Poor





A satellite store (?) Quite small & somewhat crammed with product. Friendly staff :)

























Solution for your technical stuff, and u can find all the latest electronic device





It is nice to have a best buy in Sydney but they need to update the layout.





Buy from amazon if you don't need it in the next 5 minutes.















Guess it's the only big box stores left out for electronics















Very helpful...





I like tech and this place makes me feel at home. If only I could afford the stuff but one day one savings we will have it all





Considering I was wondering around with a PS4 no one asked if I needed help.















Staff was very friendly. Helped my husband and I with all of our questions, and went above and beyond for us.










I've been to this BestBuy a few times and always had good customer service. A special mention goes to Maria. Maria was friendly, compassionate; she spoke to my husband and I without being condescending (unlike an employee at a different store we'd visited earlier- not a BestBuy), she answered all of our questions and concerns with appropriate detail, she demonstrated understanding of our needs and wants with regards to the products we wished to purchase and didn't pressure us. We were able to leave the store for a while to discuss our options and purposely sought out Maria when we were ready to make our purchases. Maria is an outstanding member of staff who deserves recognition for excellent customer service.




















being able to reserve the item for pick up...bonus points










i went to go get 2 laptops and there nice staff good prices got good deals there in the pass great store





Being a National Chain you will most likely find what you're looking for including the most popular tech products.





Busy but employees clueless










Great electronics friendly staff





Good selection. Okay for all else. But made purchase elsewhere.

























I'm always asked if I need assistance with anything and the staff is very patient with me





Lots of help in the store and very knowledgeable!










Unfortunately I did not get the name of the sales clerk who served me and I don't see it on the receipt . However , the young lady was very informative and at no time did I feel pressured in making my purchase . Very nice experience and thank you .





Awful service





(Translated) Poli poli (Original) Poli poli





I've had great customer service















Great service















Very friendly staff that are more than happy to help you





Like others, I had a bad experience with customer service here. A young man (with glasses and goatee from what I recall) gave me faulty info on a product. He acted like I was putting him out when he had to go to the back for the product. When he first walked up to me I told him exactly what I was looking for including the PS3 part. I had looked online before going and it said the store had 9 of them. That wasn't good enough for this guy. He had to waste time looking it up. Then he took forever finding it in the back room. When I went to the cash I noticed that it was a PS4. When I told him I needed the PS3 version the guy started to lose it, and proceeded to blame me for his error. This guy should not be in customer service! I figured he was working commission and missed out on a big sale or something due to the way I was treated. I will now avoid this store because of that guy. I must say that the females there were friendly and I had a far better experience with one of them on different trip.















ok










2 days straight visited the store... First day after 15 min of deciding we were told sorry product not in stock.... Second day stood in line to check out for 15 min as 10 employees walked around us looked at us and kept waking only to leave the product and go buy it somewhere else. Customer service is junk. Lost $1000 worth of business over 2 days from us










Nice place those who look for an electronic shopping.










Staff were so helpful and gave me great information on my new phone. Service over ad ketone expectations..





Staff are always helpful and will find what you need on line and have it delivered to the store.





Great service!





Always helpful staff. If they don't have a product in stock, they'll order it right away and have it ready for you in as little as a day. Satisfied with all my purchases.










Great staff. Good prices.





Overall decent shopping experience















Tiny little store. Good service





Great service and very knowledgeable staff.





Excellent service, clerk was very helpful





Helpful advice




















Same as most bestbuys. Huge selection online, small inventory in store.





Excellent service also got a great deal on portable hard drive










Good for shopping





Excellent Service !!





Good place for all electronics

























Best Buy in Cornwall Ontario very nice fellows who work in there very knowledgeable great place




















I went toady 25 Feb 2018 to Best Buy Cornwall for cell phone inquiry.Sales Associate named Shawn attended me with warm smile. He was friendly and customer oriented person, also had command and information for his (mobile) dept. I am really glad with his services. He had done awesome job. I will suggest the management to consider Shawn to accelerate him on next level because of his excellent customer service. Thanks










Helpful staff that were engaging and informative.





In got what I needed and left. Staff and geek squad were a great help





Efficient, friendly and knowledgeable....




















Great price great service fast delivery










Helpful Staff










Helpfull staff. Great selection. Little pricey.





Sometimes it takes so long to get waited on




















GREAT service from Robert! Also from Elbin and Amber when I had to do a follow up. I would highly recommend this store to buy appliances. They have the best prices and selection in town.










I have purchased multiple products (phones, phone plans, laptops, etc.) from this location and I have always been pleased with the service and the value. Staff have a great knowledge of their products, and are not afraid to defer to another colleague who might be able to provide more in-depth information. They're also happy to pricematch with Amazon!










Helping staff... quick service















Very helpful staff! This is the 2nd time we have been there and both times we experienced very friendly and very experienced staff.










Not enough staff on.





Great staff very helpful. I live this store





Glade to have a best buy in our city. Staff are friendly and knowledgeable.





In cornwall this is a cramped space that doesnt show any items that i saw well. Service was mediocre and the sound systems were unavailable and couldnt be shown. Such a let down, my second time visiting the store and was as un remarkable in its employees as when i first went there, they do not know how to work tjings in this store, no experience or knowledge.





Great deal on my google mini

























Very informative young man enjoyed my experience




















Just leave me alone and let me shop please.





Ordered a washer online, one week later it was delivered, when the delivery guys were unboxing it they noticed it was damaged and said tbey had to return it. After calling 3 different times over a weeks time to speak with best buy online, i was told it would be another 2 weeks till i will find out when the washer might be delivered. Thats unacceptable seeing that i haven't actually received it yet its not like im returning it after owning it. Last time a big item will be purchased here.










Can't even call n speak with anyone at the store





Good service and friendly










Always love going in that store. Great service.

























I had a particularly bad experience with staff trying to talk me into agreements and products I didn't want last week. After going to different stores, I decided to return for information. The associate, G----- knew more than the average and he treated me with respect and honesty. I was finally able to have a real conversation about the product and my options. I ended up getting the product I wanted with no buyers' remorse whatsoever.






























Always fast and efficient service. Tristan, the assistant manager is fantastic and has always made it a priority to address any issues I've ever had.










Great service but need help to find things

























Friendly staff. Didn't pressure me for sales or ask questions when I needed to return something. Small best buy though.










A small Best Buy, you can mostly Huy tvs phones and kitchen appliances, though there is some selection in video games, movies and computer accessories.





Limited stock must seek help...best to order on line and use as pu spot










No hassle returning a gift I bought. Great customer service.










I ordered a flip 5 beginning of oct and just now find out they returned my item to the store because they can’t ship to a P.O. Box which Amazon, wish Walmart all do and now it’s going to take them 5 or more days to refund my money so I have to wait if I want to reorder thank goodness it’s not a Christmas gift or birthday gift I definitely will not be recommending order online from Best Buy go to Walmart Amazon wish even staples is way better and faster I don’t even give them 1 star so disappointed





What a great experience went into buy a laptop and the sales associate Simon was on the ball greeted me right away, super friendly and knowlagable. I was in and out of the store in 20min with exactly what I wanted. Best computer buying experience of my life, pun intended, lol.










Good luck trying to call the store.





Great service




















No help, no stock





Like the place. Great equipment and not to bad prices.





Very helpful and quick




















your recognized. ... Asked if you 've been in before. ... Asked about the weather. ... Complimented appropriately. ... Used as a conversation piece.





Good customer service, wide range of electronics appliances available





This business could have great potential for being a small store. You would expect great customer service, but it seems they are over welmed taking care of the square footage of the building. No interest in serving or helping anyone who has paid the bill ( still haven't received the product yet). This store is a joke and would not make it anywhere else, other than a small town. I will however give a huge shout out to the "Geek Squad". Not sure how this system works, but they always offer a honest opinion and are more than willing to go out of their way to go over any concerns and offer valid suggestions to any concerns you may have. BEST BUY - 0 GEEK SQUAD - 10 Good luck















Great staff, but limited stock










No 1 answers ur phone. In order to bye something we must go out.















Excellent service,friendly young ladies,super helpful !










I went to Best Buy today to purchase an all in one printer, but the two guys who waited on me were more interested in selling me the store protection plan than a printer. I left the store without making a purchase and will have to do more online research for a printer to meet my needs. Brick and mortar store should not be letting this happen...if i'm using the internet to do all my research then I am more likely to purchase online as well.





Great service! Great deals!




















The worst repair service in the world is called Geek squad. I could understand that because of pandemic it stayed in Toronto service centre for 52 days. But when I received the laptop, I found out they haven't fix anything! It's just to change the keyboard for my laptop! And they charge 112 dollars in advance! During this long time no one cared to give me a phone call telling me why they can't fix it. When I picked it up, I was hurry to go to work so I didn't check anything, and the store assistant didn't say anything. Just imagine how furious and disappointed I'm when I found out they have done nothing!!!





Always someone to help out and answer questions. They will price match and help out with any questions you have.





Not impressed with the staff here





Pretty good















Staff is friendly and helps you find what you're looking for





Small poor selection, but friendly staff










Great service





best deals treated very good










Store is clean, employees are nice










Needed help with my phone and they did the best they could they went out of their way for me










Staff were very helpful





Good one than every store or mall















The staff were all really friendly and helpful.





Always good service and competitive prices.















Great service and pricing. Friendly and helpful staff.










Needs more cash option registers. Also one guy that helped me had really bad body odor and strong garlic smell on his breath. I tried to get away but he kept on coming closer to me















Lots of stuff mostly from China n expensive










Busy place but they know they're stuff





Helped solve my cell phone conundrum; awesome service.










Lots of staff, many of whom are not very good. Have an appliance sitting in our foyer awaiting installation, we paid 206.00 for tje install. 3 weeks later, still not installed










Great staff. Good variety of products










Its best buy .lol.










Seems the trick to making money is only to stock the most expensive items over the cheaper products, therefore people have to pay more or wait days/week for their items to arrive..... Seems to be a tend with BestBuy.





Need more staff on duty to help with electronics for sure. The cashiers were friendly





Got a new cell phone today rep was very professional and got us on ourway as fast as possible










The place for TVs

























Helpful staff, easy to find things.





Place to find deals in electronics goods. Look for best deal here. Variety of products available










Went in with my pc cause I got a new gpu and had an error I never heard of before on start up (cpu over voltage). I take it in they tell me my motherboard is broken and "they will look for one that fits" I also mentioned to them that I never updated my bios wasnt updated before I put it in as that might be the cause. (I know fail) guy tells me he's gonna do it for me (doesnt) I then go get my PC to find out the overvoltage was a misread by my motherboard all along and that it was fine... TLDR: Do not take your PC to best buy/geeks quad if you know what you doing get it done your self or take it somewhere else










Don't appreciate being followed around by staff and having an eye kept on me like I'm shoplifting. Will not be back.




















Very helpful










Lots of choices















(Translated) A small shop. Some products are not and it is impossible to understand how they will look. (Original) Небольшой магазин. Некоторых товаров нет и невозможно понять как они будут выгдядеть










Like















Very small selection on display, but more in the back.




















I just love this store with all its electronic gadgetry.





Knowledgeable staff





Best place.. buy electronics on best offers





Best buy is the best...





got almost everything




















Great service!



































Great service and friendly staff










Took 3.5 hours to get 2 phones





Friendly staff, good products but limited items on floor display. Most items in stockroom. You have to know what you want or rely on staff recommendations





Staff are extremely friendly and helpful.





Quick service





Staff are very knowledgeable and friendly






























Staff was very kind and helpful. I was able to get a great deal on a pc and monitor and save alot of money. 10/10 would shop again.





Best electronic in Cornwall!





There is nothing wrong with the Cornwall location, the staff are welcoming and helpful with resolving your tech questions. However the location is small, so there selection of in stock products are limited and at times what is there seems a bit congested.




















Order this item over a month ago ,and still didn't get it





Theyre return policy




















Busy, guy serving us forgot about us and said so. Only went for the sale. And would only go back for a sale.










Terrible service and not very friendly staff. Made me feel like I wasn’t welcome and no help with anything. Was like pulling teeth trying to get the correct power cord for my computer. They have a lot of work to do in the customer service department, that’s for sure.





Good service and good prices















The girl I dealt with was great I came in hot and she calmed me down fixed my problem





Not impressed. Went to pay for a console that was on the shelf and when I got to cash. They said they had none and sold the last one earlier and just left the box on the shelf.





Had been having trouble with my cell phone. The staff were professional , patient and knowledgeable. Based information on my minimal level of experience. Very much appreciated.










I had initially bought a OLED tv through the website as a demo for a sweet deal. It arrived a week later with a broken screen, contacted customer service and was told to return in store. This is where my great experience happened. The staff were very empathetic with the situation and found me a brand new better model and had us out of there in a flash! Big thank you to the staff at this location





Service is quite appropriate and customer support is priority





Small!! Smallest Best Buy. Ever.










Fantastic experience. Lots of staff and inventory.










Staff was helpful










this store is a joke they never have anything in this store and will not even get it for you. People do not waste your time at this joke store















Scott was absolutely fantastic in taking care of my mother. He sold her the appropriate phone with a great plan and did not take advantage of her. Well done!!!!















Great service from geek squad. A true bunch of friendly professionals





I've never liked this style of store. It's a glorified Canada Post office if you want anything specific - it has to be ordered and delivered (similar to Amazon except the prices aren't as good and they don't deliver to your house). They say they've got the largest warehouse storage, but that really means little if they can't find the items you want. Don't worry though, they've got 3 house brand equivalents for the exact same price as the name brand part. ????






























Bought a laptop had it setup by the geeksquad they did it same day and everything went smoothly highly recommend





The service at Best Buy in Cornwall, Ontario is phenomenal! The staff are friendly and very knowledgeable! Kudos to Enzo and Jade who were amazing at troubleshooting. I highly recommend this store! The staff are all very professional and shopping there or consulting the Geek Squad is always a positive experience!





Great customer service Prompt delivery




















Best Buy as usual was very helpful and easy to get information. Sales people were great.





Found staff helpful & knowledgeable. Recently had a problem with my tablet which was handled by store manager in a very courteous and professional manner.





Great service, stock can be slim but always available to order in





Was outstanding...no nonsense ..I pre-shop....so it kind of set up for people that don't have s bunch of time...thanks for the help










Good service but had to wait for it for an unreasonable amount of time





Great place and toys





Service is very poor





It's a really small Best buy however the staff are really good and do what they can with such a small footprint of a store.










Took laptop ,the Geek squad, took one look at it. Physical damage. The geek squad treated this as an Emergency. Glad it is covered. My son will be happy to get back next week.










Brydon and Michael of the Sydney store were very helpful. We're knowledgeable and not pushie !!! I was very pleased.

























I went to the store and explained to the associate that I would purchase a TV, but was unwilling to pay the $49.99 for delivery. Other retailers could match the price, the TV was not in stock there and I was also able to transport the TV myself. They agreed and said it would be free delivery. The receipt was done in a way that the TV was discounted $49.99, but the delivery was still listed at 49.99. I didn't think it was a big deal because the total price was the same and I was told it had to be done this way. Well, unfortunately the TV was defective and I ended up returning it to the store myself. Seeing how the receipt was done and despite my numerous attempts to explain the situation, they were willing to refund the TV, but unwilling the refund the $49.99 that was listed for delivery. I didn't even want to pay this amount in the first place and would have never agreed to purchase the TV under these terms. I trusted the associates but in the end I lost.





Always helpful people when you have questions. Great service especially with it being boxing day!




















Small store but has most of the stuff you would need.















Good service





Good Very good

























A bit small but great service!





Good deal,Took awhile for an associate to get free but the transaction on the dishwasher was seamless.





Walked in looking for Sonos products. There were about 4 people and all on their cell phones. Walked by all of them, even made eye contact and was not acknowledged. The one young man that asked me if I had any questions didn’t know what Sonos was.










Fastest service





Had product on the shelf hard drive went to get it and they said it wasn't in came back with a different one more money asked for a deal sny they said no poor customer service










Recently we purchased a computer and printer from Best Buy at the May flower Mall. Just have to say that the customer service was exceptional. The employee who looked after us (Brayden) was excellent . He was not only knowledgeable ,but very good at listening to us and interested in finding us exactly what we were looking for. He answered our questions ,but also made some excellent suggestions . Thanks Brayden !!










I cannot shop online as my data is too slow and I'm currently unable to access wifi. After waiting in line for a couple minutes in the cold about an hour ago, I was logged in by a front of store employee with a tablet and told I'd receive a call (she verified my number 3 times). I waited in my car for about half an hour, having received no call, and then walked up to inquire. Both sales attendants at the front, who came outside to greet me were unfamiliar with me and my earlier inquiry; even the lady who'd spent several minutes with me taking my name, number, and logging my request into her tablet system, and I only realized her inability to remember me from not that long ago (and it's not at all busy) after she'd finally come to greet me in the cold, removing her earbuds in order to talk with me. After they corrected the situation, and I waited there, I received a call within minutes from a gentleman from BestBuy who began to inform me of what was available, except that he was unable to understand what an "audio recording device" is, and continued to suggest that I must be looking for a voice recorder. For me, not being able to browse the selection, and being unfamiliar with the terminology of this tech, "audio recorder" seems the most obvious description of what I need, however he was stumped. I conveyed my disappointment at his inability to understand my request, by saying, "are you kidding me," at which point he became rude and I told him I no longer felt comfortable shopping here. He had no response, and after I made him aware of his failing customer service, I waited in silence on the phone for a lengthy time(10 seconds?) Before eventually saying "hello," to which he replied, "hello," and then I once again informed him that I couldn't believe how nonexistent his customer service efforts were, and he began to talk about something entirely unrelated to my current communication (he referred back to his inability to understand what an audio recording device is in comparison to his understanding of a voice recorder, which was now besides the point for me, who felt slighted, and also somewhat offended and uncomfortable by now). Best Buy, this is not the first time that I'm shocked at how you treat your customers. If this is the future of consumerism, I'll have nothing to do with it. Perhaps I'll not be able to record audio, which I'm finding is a necessity these days in order to record and document situations like this, which allow me to seek retribution, protect myself from accusations, or simply to recall past instances in order to clearly found opinions and justify action. This instance, which I've tried my best to describe here, should not only be a concern to BestBuy, but to anyone who reads this. Thank you.










Very helpful ????













































One of the best place to buy your computer TV whatever you










(Translated) Not many waiters, you need to know what you need before going (Original) 服务员不多,去之前需要知道自己需要什么





Staff is very friendly and helpful





Great store employees are well-trained and informed and friendly and the people in The Geek Squad are awesome too, and your star rating system is a little strange I wanted to press the fifth one where I loved it but all 5 of them popped up, no problem no Merry Christmas










You get what you pay for





I purchased a gaming computer from them before. They were very helpful. The staff are always ready to help people out.





Great customer service