We offer you all the information of real people who are buying the services and products of Sterling House Interiors (Interior Designer) in the area close to Churchill (Canada).
Right now the firm has a score of 4.3 stars out of 5 and the rating is based on 95 reviews.
As you can see it has an average rating is positive, and it is based on a large number of scores, so we can think that the rating is quite credible. If there are many people who bothered to give their feddback when they've done well, it works.
You know that we do not usually stop to set reviews when these are positive and we usually do it only if we've had a problem or issue...
This Interior Designer is classified in the category of Furniture store.
One of my friends recommended this furniture company to me as I was looking for a bed set. This company provided an outstanding and efficient customer service. Other companies could learn from the Sterling House Interiors and how they treat their customers; I did no have to chase them with a series of emails and/or telephone calls. Sterling House was courteous and extremely helpful.Thank you to the management and the team for providing me with such great service. Mina Kapoor
Jass and amrit gud guys for delivery
Great quality furniture and excellent service! I was very pleased with everything from my visit in the store, ideas, timely delivery and setup. I would definitely shop here again.
I've been shopping at Sterling for years now. They furnished my condo and now are helping to furnish my house! Great personnel and an amazing selection, they have a customer in me for life
On Tuesday, I picked up an item that I had ordered in December of last year. There were a few delays caused by circumstances beyond anyone's control and by now said circumstances are self-evident. These troubled times have a greater impact on the smaller independent businesses than they do on the larger big box retailers. The larger retailers can negotiate an excellent price based on volume and merchandise standards. This gives the larger retailers preferential clout with the suppliers. If you want quality, furniture that can be handed down generation to generation, something that is style-neutral and will never be "dated", something made in Canada by skilled craftsman, go to businesses such as Sterling House Interiors. I give them 5 stars based on my complete satisfaction and the many pre-covid testimonials and not based on any recent reviews by customers that don't take the covid ripple effects into account. And I would like to add that the manufacturer of the item I purchased does not have a retail outlet but has a website listing dealers. A dealer listed 20 minutes from my house, quoted a pre-tax price for the exact same item $825 over after-tax price from Sterling House. That's another reason why I will shop there again. In the end, we all make our choices and have to live with the results clout or quality. This review has been written in earnest.
Carry is the best
Peter is great
Great place to deal with , amazing furniture great prices they treat you really good and the tell it as it is. Quick delivery and very polite and respectful. I will always call sterling house when ever I need furniture. Thank you for the great quality of furniture
I am very picky when it comes to big purchases, such as furniture. I do a lot of research to make sure I’m getting the best products for a good price. I stopped doing that since coming here. Peter and Cristina are wonderful to deal with. Very professional and take away the stress of furniture shopping and make it enjoyable. I’ve sent many family and friends to Sterling House Interiors and always get great feedback. If you’re in the market for any type of furniture, within any price range, you’d be a fool to shop elsewhere. I would also like to address the few reviews commenting about delays.. there is not a single furniture retailer that isn’t suffering from manufacture delays... including Sterling House Interiors. That said, Peter and Cristina are always transparent and straightforward with information regarding shipping/delays and they go above and beyond to accommodate.
Extremely unreliable, terrible assistance, total phoney place. Go elsewhere
Very professional
Very nice selection. Great customer service
Purchased a custom order sofa from Superstyle furniture from Sterling House Interiors. I was so please with the service from beginning to the end with our delivery. Peter kept us informed from selecting the material and style of sofa to delivery date. It was always a pleasure to pop in to pick up material samples. The staff was so friendly and welcoming. Thank you Sterling House Interiors!
Great quality and a variety of options and s timely delivery. The owner and manager were present during my visit and they made sure to provide all possible options in a very pleasant and professional matter.
It was recommended by my friend Omar. They have very good furniture... Everyone has to try this place
Very good service and products. Good prices.
Excellent selection of furniture and great staff!
Horrible service. Never addressed my concerns when I had an issue with my furniture. A year later still waiting for manager to call me.
Excellent selection, branded furniture like Sunpan and Deco-Rest with reasonable prices and great customer service....dealing with Cristina was an absolute pleasure!!
6 years later, still enjoying our sofa. The manager, Peter, has always been great with us, with honest opinions, making our decisions much easier. Brought my in-laws to him a few years ago for another sectional-sofa, and no complaints since. Just brought my brother-in-law in last week, Peter worked with us for a few hours to find the sectional that would be their best fit. My brother-in-law just told me he received their sectional and were very happy with it, except one of the wooden legs was a bit scratched (it was a floor model). He had talked to Peter earlier and Peter would be sending someone out to repair it for him. Awesome customer service!
We have been going to Sterling House for a number of years to update our home. Cristina from Sterling House @ Mississauga Home and Design Centre has been a gem in helping us with our furniture purchases. She is one of the few Interior Designers that actually cares consistently, follows up, and is always there to give a helping hand or advice. When Sterling House doesn't carry what we are looking for, Cristina also does not hesitate to offer other company suggestions which have shown also to offer top quality home decor (example, window shades), at reasonable prices with exceptional service. Our experience with Sterling House has been exceptional!
If you really want to best service and experience and life time company that you can count on it would Sterling house. They have been in business forever and the service and honestly is exceptional. Even though I leave in Scarborough but I do not mind to travel all the way there because I TRUST them very much. Wish you guys the best.
Excellent selection of quality furniture - fantastic customer service and on time delivery! I had visited many places with much disappointment before I arrived at Sterling House Interiors. From the moment we walked in we were greeted yet left alone to look around without pressure. We found a bedroom set we loved there and Cristina went above and beyond helping us find our perfect set! She was very knowledgeable and gave good insight to the quality of product we were looking for. This place is a hidden gem and a must see before you buy anywhere else. We will definitely be doing business with them again! Thanks for making our bedroom a dream come true!
After 20 years it was time to update some furniture - purchased a complete dinning room set and living room occasional tables. Peter and Christina were great. Gave us a very competitive price answered all our questions and concerns (and my husband always has a lot of questions). Delivery staff were great. If looking for furniture would defiantly recommend you stop by and see Peter and Christina. Need to upgrade family room and living room sofas and will be heading back soon
I found this gem of a store by accident and I am so pleased I did. Their staff are so friendly and helpful. They let me wander around without constantly be harassed like the Lazyboy Gallery beside them. Peter and Cristina were both awesome and I am loving my new Durham bedroom suite. I got in when they were running their promotions so I saved a lot on this beautifully crafted set. I will definitely be back to purchase my new livingroom set in the summer. See you guys then.
Despite the delay we loved the bed, it is of good quality.
My parents purchased a bedroom set for me from here and these guys are so friendly and funny. Peter was so understanding of what I wanted and made me laugh. When I get my own place I will definitely be buying from him. Great store and great people. See you in a few years when I get my own condo :)
I was so impressed with this store that i thought i would take a moment to write a few lines.. I was in the market for a new dining room suite....i didn't want the same old imported stuff you see at all the big box stores. A friend from work recommended Sterling House...he had purchased a bedroom from there a few years ago and was very pleased. The sales team was so friendly they treated me more like a friend then a client...i found a beautiful dining room set which i was able to choose the stain and fabric, the best part is that it was made in Canada. I highly recommend this store.
Their product range and service is impeccable. Peter’s advice and guidance has helped me over the years to select the right pieces for my home. I have recommended them to friends and family
I just received my new sofa and I’m extremely happy. This was my 2nd time purchasing from the Mississauga store and both times my experience has been excellent. I enjoyed browsing without the sales pressure yet having someone close by in case I had questions. Christina was very knowledge (she’s an interior designer) and was very patient with me. In the end I ordered a Pottery Barn looking sofa (clean lines yet timeless style) at a very reasonable price. The sofa arrived within the expected timeframe. The delivery people where good. Although it was dry outside, they removed their shoes without being asked. I’ll be sending Christina a picture of my living room as she’s offered to help complete my room by sourcing pictures for my wall. Exceptional service!! Tip - finding the perfect sofa is challenging. I would often find a style I liked, but hated the fabric/colour, or vice versa. Sterling sells Brentwood. Brentwood is a Canadian manufacture, their quality is excellent. Their website is somewhat outdated but their showroom is huge and offers a lot more modern styles than what you see on their website plus the have large selection of fabrics! Sterling will then order for you. Alda
It was a great experience as I was given a great price on a sectional right away and they delivered as promised. I never felt like I was being sold. Thank you Peter and Cristina!
Great staff, great servic, great shipping experience.
Excellent customer service and high quality products. Will definitely be purchasing other items for my home from here. Thanks Peter for your design and help!
Love this store !
I bought a custom sofa and it was definitely worth the money because the quality is amazing. The product was also ready and delivered within the quoted time frame. Our sales rep Michelle was great to work with because she was very prompt with following up on our questions regarding how many weeks we had left to wait and when we can get our delivery. Overall, the staff are very friendly and knowledgeable and the showroom has a huge selection.
I really like Sterling House. Great selection of furniture, helpful staff, Ordered furniture more than a couple times, never had any problems. Everything was delivered on time. Would order again and recommend to friends.
Sterling House Interiors is a true gem. The furniture selection is wide and varied. They have all styles to fit any décor from unique, to contemporary, to transitional, to traditional. Cristina was very helpful and worked within our budget to provide us with the right furniture to compliment our style. She is knowledgeable and can suggest any piece from furniture right down to accessories. We love every item we've purchased from Sterling House. One of our most treasured pieces is a custom wall unit. Cristina worked with us to come up with the right design and it fits our décor perfectly. My husband and I are hooked. We love this place and we'll purchase all our furniture and accent pieces from Sterling House.
We've furnished our entire house with Sterling Interiors and my husband and I couldn't be happier with the result. Since 2013, after a horrible experience at Lazy Boy, we discovered Sterling and have since worked closely with Peter and Christina who made the process fun and easy. They went above and beyond each time and even sourced out some pieces they don't carry and helped us with a custom built TV unit. They provide great suggestions and the service is undoubtedly the best we've received. Even their delivery is great, Romeo and his team deliver each piece with care. I understand the frustration due to long delivery times for certain pieces. However, it's unfortunate to see the negative reviews due to this as it's important to note that the long delivery times and delays are through no fault of Sterling. Its the furniture manufacturers that provide it, at times inaccurately. As a result Sterling being the middle man gets the blame for passing on the info they receive. I've witnessed it myself in the store where they're given a certain lead time by the supplier only to have it changed at a later time. Our inquiries regarding order status were always addressed. Were they answered immediately or even on the same day each time - no. But that's because they're busy chasing down their suppliers and reps to try and get answers. Anyone who has experience in an industry where you're reliant on manufacturers/suppliers will understand that Peter and his team don't ignore the customer requests but actually work continuously in the background to get the info, sometimes it can take a few days. In the long term, waiting a few extra weeks for furniture that will last for years to come isn't so bad, especially when you're getting it at the BEST price possible along with the BEST service from Sterling. Bottom line - they provide the best deal, quality and service. We are definitely their customers for life and their's is the only furniture store we'll ever purchase from.
One of the nicest furniture stores around ! Great selection of quality furniture, mainly Canadian made furniture with great customer service. Always very helpful and knowledgeable staff.
I have purchased two sectionals from Sterling and am very happy with quality and style of each set. Sterling house is one of the few places left that sells furniture that is locally made and affordable. Peter and Christina were both very knowledgeable and helped my wife and I choose a piece that was stylish and matched our existing decor. I would highly recommend this place and will be going back for any future furniture needs.
Good quality and good customer service. May be on expensive side.
I love the Canadian made bedroom suite I bought at Sterling House. Michelle was great to work with, she was very patient with me and made my shopping experience very easy. I will definitely be a returning customer.
Great store with great Canadian furniture. Employees treated me like a friend instead of just a customer. Great experience, I would highly recommend this store to all my friends and family.
We placed our order (bed frame, chest, night stands, ) in March. We were advised that we will receive everything in May when we placed our order. We did receive the bed frame and chest in May, but the remaining night stands were received in October, which is almost 5 months delay. Every time when we call or email, we were basically advised that the night stands were further delayed. They said that they depend on the supply from USA, where USA depends on the shipping from China. The delay is due to COVID-19. The pricing and communication are good though. If you do not need something in a hurry, give them a try. God bless and stay healthy!
Excellent service and great products, delivered my sideboard on time .
Peter is such a great guy! He is very knowledgeable about decor and works hard to provide a competitive price! Love this guy!! Also Christina is a very nice person who knows her stuff. She is very detailed oriented and follows up promptly on questions! Thank you both!!!!!!
Absolutely horrible customer service. Terrible staff, Especially their idiotic Manager Cathy. Took 3 months for a response and she pawned it off to someone else. Cathy, do yourself a favor and find a job more suitable to your skills, maybe something not in the service industry because you obviously don't have those skills.
Sterling is great! Had the pleasure of working with Peter the last time we purchased furniture. We were looking for both some living and dining furniture and were able to find everything we wanted with Peter's help. A huge amount of time was saved and all of our new furniture is very high quality. Without question this will be our first (and probably only) stop when we renew anything in the future.
I'm not sure who to blame. I ordered five pieces of furniture from one of the brands they represent (Handstone Furniture) in November 2015. At the time I was told 8-10 weeks for delivery. In week 11, I decided to follow-up with Sterling House - they claimed it just came in. Getting in touch with Sterling House was a feat unto itself. I would leave voice messages and they wouldn't call back, I'd have to follow up again and again. Trying to reach a real person was next to impossible. It was very difficult to arrange delivery of my furniture. Finally it arrived. One piece was wrong (it was 12 inches too short). The manager Peter Gill indicated that he would put a rush on it and I should receive the new piece within 4 weeks. The next day, we noticed that one of the end tables was wobbly. According to Peter, it took a lot to convince the manufacturer that it was defective. Peter went out of his way to pick it up to return it (his associate who said they would be there between 6:00 and 6:30 called at 7:00 to let me know that she couldn't pick it up due to weather conditions - hmmmm, given she hadn't even left the store yet, I was a little skeptical about the reason). Peter again assured me that he would put a rush on it so that it would be returned when my new sofa table was delivered. Excuse upon excuse (Sterling House continually blamed Handstone Furniture) but finally my pieces arrived 18 weeks later. Coincidentally, I had to call Sterling House to follow up yet again and was told that the pieces had just arrived. Hmmmm, why do I think they just forgot to call yet again! To make matters even worse, the new end table is also warped!!! Handstone and Sterling had been paid in full on February 10th and I finally received all my furniture June 14th. Frankly, this has been the worst experience I have ever encountered. I'm not sure who to blame, so I'll blame BOTH Sterling House and Handstone Furniture. Their customer service is incredibly POOR!!! *** Update *** Peter (the manager) at Sterling House was adamant about ordering me a new table to, in his words, "giving us a chance to make it right". Based on his post (in another forum), the new table was ordered the week of August 28th, 2016. Again, based on his own words the typical turnaround time is "please allow the standard 8 week turn around time with the Mennonites". The Mennonites he is referring to are Handstone Furniture. It is now January 24th, 2017, over 20 weeks later. Kim, do you really think I am naïve??? I was NOT upset with the long delivery times. They told me 10 weeks before I could expect my furniture when I ordered it over a year ago. I was quite comfortable with that. My complaint was from week 11 on!!! Especially since it was difficult to contact them or get any type of feedback. I would have been tickled to get a response from them the next day - the problem was I didn't get a response period - I had to follow up over and over again!! You can't pin the blame for my fiasco on the suppliers/manufacturers. Sure, I'm quite confident they had some part to play but at this point, I'd say Sterling House has the lion's share of the part in this mess. I ordered furniture for this renovation from 3 different retailers who each dealt with different suppliers. One was earlier than he promised and the other was on time. Solely blaming the suppliers/manufacturers is naïve! I've purchased a lot of furniture over the years as we renovate various areas in our home and this experience is by far the worst experience I have ever had.
I live in Vancouver, BC and was looking for a particular wooden chest of drawers which I found only Sterling had in stock. Peter at Sterling assisted with the purchase of chest of drawers and arranged for it to be shipped to BC on a pallet. It was delivered to my garage by the transport company at a very reasonable rate. Item was very well packed and arrived in perfect condition thanks to Peter and his team !
Worst experience ever. I have been getting the run around for months now about a bed I order in June. I have to send multiple emails and phone multiple times and resort to threats in order to get a call back from them. My bed was supposed to be delivered last week after one delay already and now the person on live chat which is the only person I can actually speak to tells me to expect it at the beginning of October. Do not shop with these people they are scammers.
Great service!!!
From the beginning when I purchase my furniture from these people, I had a lot of trouble including: not returning my phone calls, not responding to my e-mails and a voice mail that was always full, as well as waiting about one hour for the manager to show up !! Their excuse was that their computer system was down! This raises another question: How could an organization that claims to do sales online have no IT support? Also, when I wanted to pay the balance I was told that one item has been cancelled without my approval. I definitely do not recommend Sterling House Interiors to any one. Please do not waste your time, money and avoid unnecessary stress, dealing with these people. You are better off elsewhere. I DO NOT recommend any one I know to shop there.
Amazing customer service. The have so much variety its like my furniture was custom made for my house. Peter, is an amazing salesperson and has a great attitude!
First and foremost, I would like to thank Sterling House Interiors for their exceptional customer service. Their attention to detail is unparalleled. We ordered a beautiful sectional from them and they did not disappoint come delivery day. It was exactly how we pictured it and more. We were really impressed with the positive and helpful attitude of every member of their staff, from Cristina, their sales associate who has a great eye for interior design helping us choose the sofa that suited our style, needs and wants while keeping our budget in mind. To the owner, Peter who was genuinely inviting and even took the time to get involved with our decision. To their delivery service workers who worked tirelessly to make sure that our vision was gratified. They have really gone above and beyond. We will definitely be coming back to Sterling House Interiors to add more pieces to help build the home of our dreams.
The best store and staff.
Very bad experience. Will not go again or recommend anyone to do any business with Sterling House Interiors. They use sub-standard vendors with no knowledge and experience. Staff are unprofessional, will not take time to understand your needs and will not take any responsibility. Probably the worst customer service I have ever seen. Don't waste your time, money or energy and take your business somewhere else, SH does not deserve your business and you will definitely be disappointed.
I had great experience dealing with Cristina. She was so helpful, knowledgeable and polite salesperson i have ever deal with. I give her 10 out of 10. Keep it up Cristina.
OMG Beautiful store ! One of the nicest looking furniture stores in the GTA, Tons of furniture and accessories it blew my mind ! Spoke to a nice gentleman there, with a great sense of humor, not pushy at all, will definitely go back there with my hubby !
The people at Sterling house are wonderful. I recently purchased a sofa set and diningroom and everything was great. Peter was not your typical sales guys, he actually seems to care about the customer. He told me not to get some stuff that he thought wouldn't match the decor. Not what I would expect from someone in sales but none the less it is appreciated. This will definitely be my go to store for all my furniture needs in the future. Thank you again Peter for making mine and my wifes experience fun and easy.
Had a great experience buying an entire bedroom suite at Sterling House Interiors. Having a custom order done. Peter and Serena were phenomenol and extremely helpful and knowledgeable. Will be back. Great professional and courteous service. Thank you for making this so pleasurable.
I have been shopping at Sterling House for about 7 years now, almost everything in my home is from there.Most of family and friends shop there and they all have very good things to say about Sterling House. The staff there are fantastic, they are very knowledgeable about their products. They carry a lot of the major brands and a lot Canadian made products which are very hard to find now a days, the showroom is stunning one of the best i have seen. The only reason i am writing this review is because have seen some haters on here with their reviews and I bet you that it would have to be their competitors writing those negative reviews. I am telling you from personal experience these guys are great if you are looking for good quality furniture this is the place ! I'll see you guys soon for a custom tv stand.
Ordered from this outfit in May. No goods yet and refuse to respond to any phone calls. Never answer the phone.
Our family has come to them for a few years now and we have always have excellent service. We bought furniture for our condo and we love all our pieces. Peter and his staff are always there to help over the phone, email and in person.
Great store with alot gems. Pricing for quality furniture is very good. Peter is a great guy to work with. Very genuine and takes time to listen. Will definitely be back for more. Keep up the great work.
**Edit - Our couch got fixed! The technician arrived on time and was done within 30 mins. I would like to note that we absolutely love the couches, and the issue was not with the store itself but trying to get their technician out to do the repair (they hire a 3rd party). *** We purchased 2 leather couches and one was scraped during delivery. It took about 2 months to get their technician to come make the repair. 3 months later the repair is peeling. It's been another 2 months trying to get them the come and fix the lousy repair. Although they keep saying the technician will contact us, we still haven't heard from him. We looked at trying to get it fixed through the furniture protection plan we also purchased but it doesn't cover damage done during delivery.
Excellent service from Jass & Jagroop and Peter is great
We recently ordered bedroom furniture from Sterling House Interiors. Did everything over the phone - very convenient. We spoke with Peter and he helped us get what we wanted - in budget! Setting up delivery was easy - they managed to give us a 2 hour window. Delivery guys were great - they set everything up and took away all the packaging. Overall, this was a great experience and customer service was awesome.
Fantastic staff! Very knowledgeable, helpful and friendly. We are very happy with our our sectional. Excellent quality and value and was delivered ahead of schedule. From start to finish a great experience here. Our next furniture purchase will be from Sterling Interiors!
Wait until you have fully paid. Masks disappear and you barely find any help. I received my furniture more than 8 months late!
We had a good experience with sterling house furniture. We bought a full set sofa and we found out that the sofa was broken in the bottom. They fixed that by giving us a brand new sofa, we didn't have to pay anything. Special thanks to Peter and Michelle for their help and support.
I hated this shop to the core.. Their service really sucks.. They promised me to deliver bed in 5 weeks, even after 9 weeks, still they don't know when the bed would be delivered..
I would give 0 or negative stars if there was an option We purchased a couch and right after couple of days saw the cracks on the leather. We sent the pictures to mr.peter who sold the couch to us, he mentioned they will pick it up and do the repair. Guess what they took about 6 months to pick up the couch after my repeated follow ups, i used to follow up like every other week. So they finally picked it up after 6 months and said will be returned in a week, story continues i called them 10 plus times and after 3 weeks they delivered it late evening after 7pm. The couch was super soiled there was blue colour coating all over and i couldn't see if the cracks were repaired or not. It took one hour for me to clean it and once i cleaned it i found the couch was exactly as it was earlier they haven't done anything but instead dropped it off in a ver very bad condition after keeping it with them for 3 weeks. I never bothered to call them back the next day as i know its of no use as they dont care their customers once the product is sold. I will never go back to this place as i am sure i will get much better products at a better price and 100 times better quality & service.
We had been searching for living room furniture for the past 6 months. Our friend mentioned that it would be preferable to order furniture prior to painting and window coverings and recommended Sterling House Interiors. On our first visit we were greeted very warmly by Peter and he went above and beyond to help and educate us on the ordering of custom made furniture! Well what an education, the following week-end we visited Super Style Furniture and were so pleased with the selection and the friendliness of the staff. We returned to Sterling House Interiors with our furniture selection but needed help with the fabric choice. We were greeted by a very warm and friendly Cristina who sorted through hundreds of fabric choices with us to arrive at some fabulous options. After some reflection at home we opted for ALL of her recommendations!! Cristina has an amazing eye for colors and patterns and was full of ideas, which we so appreciated!! We have since ordered our new sofa and chairs along with accent pillows and window coverings and couldn't be happier! Cristina & Peter continuously go above and beyond to make you feel like part of the Sterling House family! We can't wait to work with them for our other rooms! Thank you so much, Cheryl & Rob Vitek, Mississauga
We bought our first piece from Sterling House , a very beautiful sectional! I was soo impressed with the quality and customer service. The staff are very friendly and take time to notice and help you genuinely. The store itself carries many high end items and has so much selection. Will definitely be furnishing my whole house from Sterling!!
Absolutely pathetic customer service. They delivered our sofa almost one month late and the attitude was casual and unapologetic. Perhaps over omitting to get the order is a norm there. Shameful.
Been purchasing our furniture from Peter for the last 5+ years. We have purchased most of our home furniture from here. I have had nothing but great experience so far. Somehow Peter has remembered us each time we walked into the store and always helped us as soon as he became available. I have recommended several friends and family and they all had nothing but great things to say about Sterling. Keep up the great work guys!
Don't shop here.... they are very dishonest ...they just play games with you about the delivery.... they said that they will call you and they never do...they find the excuses for everything... please go to another shop do yourself a favor.
Great furniture and great service! Peter is very cooperative and helpful!
I looked high and low to find some store that sold quality Canadian made furniture instead of the cheap imports. I am so happy I came across Sterling House. From start to finish my buying experience was exceptional. The staff is very honest, helpful and knowledgeable. They helped me select the perfect table set . Great work Peter and Cristina.
We were pleasantly surprised by the selection of furniture available and the quality of service provided. We were initially searching for sofas and found this store to have many customization options that would help with our needs ( like changing the arms and length and height of the frame). We had come back to the store after deciding to purchase a sectional instead and found the perfect one with the help of Peter, the manager. He was very friendly and informative. The sectional we purchased was a floor model but we got it at a great price and it arrived in great condition. We would definitely check them out again for future purchases.