Reviews of Blinds To Go (Interior Designer)

Imane J.

We purchased motorized blinds for our living area. Absolutely stunning, we are so pleased with the product. The process was easy and smooth. Shawlee Shiblee is knowledgeable, patient and great to work with. She helped us choose the colors, she sent us samples within 24hours, she was efficient, friendly and patient. Overall, I am well satisfied with my experience with Shawlee.

Angelika Gillissie

Great design consultants! Speedy shipments and great advice and help on what to do in different rooms! Installation was quite easy as well!

Janaka Tennakoon

They have good collection

Jessica Taylor

Quick turn around. Shipped us missing items after pick up the very next day, thank you!

Mikea Makers (Mikea Makers)

Good service and reasonable prices, installer Gustavo is great

Shailesh Kapdi

Blinds are good. but they make is a bit small (in width) even if I'm 100% sure about my measurements. Not sure how well they execute their lifetime warranty on mechanism. So far my blinds work fine but probably not more than a few years.. Their promotions are extremely useless for a small shopper.

Ramez Ch

They don't provide you with prices up front, you have to select your choice and they just price it for you. Zero advice if you are trying to find a good deal. Shopped here a few years ago and the service was great... Can't say the same this time around

Jessie Robinson

fast production! pickup super easy, blinds were on sale!

cosmos

Terrible quality.

Nicole Simpson

Very quick good when doing the sale but when trying to phone the store to set up delivery and installation immediately goes to answering service - supposed to call back eithin 24 hrs - left 3 or 4 messages - calls never returned- had to phone a different store location to get some action - unstaller was quick doing installaton - if there is a next time will be dealing with a different company

Jamie Rosewarne

Staff where so great !!! I cannot thank them enough for how they handle their customer service. Thank you

Cheryl Barry

This was the worst experience and this was reported to head office. I would not recommend to anyone.

valentina cestra

Very happy with the service, fast and perfect.

William Mack

Fantastic service from beginning to end. Friendly, professional staff. Installation was of the highest quality. Highly recommended.

Nadia Dacko

This was my first time using Blinds To Go as I needed to replace one patio blind due to new window installations. From meeting Cassandra the experience was excellent. She was extremely helpful and helped me pick out a product that would work best for me. The time frame between ordering and receiving was extremely quick. And of the course, the installation team of Joe and Jenny, did impeccable work. Wonderful experience in all. I will certainly use everyone's services again and would not hesitate to recommend them friends and family. Thank you for a job well done.

Zaid

Great staff, installers, product and service :) thank you Andrew Lombardi, amazing consultant!

Malaika Kanavalli

The team at this location was informative and very knowledgeable. Very pleasant experience. We still need a few more windows to complete, so we will be back! We also had them installed by Charlie (installer at Blinds to Go) who was fast with the install 6 windows in less than an hour which included the removal of the old blinds.

k Rosen

We were extremely pleased with our experience at Blinds To Go at Huntclub location. Afnan was beyond helpful and willingly answered all of our questions. I highly recommend to visit the store and to deal with Afnan :)

Jumana Rajab

Wonderful customer service, employees were extremely helpful and the manager is amazing, she made sure I felt very welcomed in the store and followed up with my order.

Dan Haller

Custom blinds built in 5 days. Awesome.

Michael Ball

Friendly staff, great prices. There are good sales every few months as well.

Shafique Thobani

Instore service excellent by David Lupembe the man to talk to Installer missing in action and no calls received from them yet

Eve Barnabas

Absolutely fantastic customer service, the staff are very helpful and knowledgeable. Rehka was amazing, in helping us picking up put shutters!

Tarek Yakub

The staff is knowledgeable and friendly. They care about the customer's experience.

Fadih Al-Nagar

Staff at this location is doing an excellent job with following and enforcing covid protocols. Good job! And thank you Afnan for your help.

Dale Hammond

Great selection of blinds but there isn't an affordable option. Very expensive! Great staff though.

Joanne Tawton

Easy Peezee! I was served by a friendly clerk who knew his stuff! I got exactly what I wanted, at a great deal with their annual sale and they were ready for pickup in just 3 days. All three blinds were a breeze to install! I would definitely recommend Blinds To Go for all your window coverings.

Mukesh Ralhan

Blinds to go Design Consultant Cheena Cottrell visited our house to recommend blinds for our house. She was thoroughly professional and competent. We would highly recommend her services. The prices are quite reasonable and affordable and Cheena will ensure that you don't get overcharged. Many thanks Cheena for your wonderful service and kind assistance.

Rafat Alfutini

I recommend this store very much. Great costumer service especially from Afnan.

Terence Chan

Amazing place with amazing people. I've gotten all of my blinds from this place and I will continue to so long as Mckenzie is working there. She was so attentive and helped me pick out a color scheme that fit my home, and was super patient. She also notified me of all the deals that were going on to make my shopping experience better. For blinds, the prices were great. This place makes quality blinds and I have no complaints. I would highly suggest Mckenzie; she'll take care of you.

Joel Hawdon

Customer service is great! I had blinds that needed to be repaired (covered under warranty) and it took less than 48 hours from drop off to repair them.

Noriko Oyama

Not the friendliest in here but I’m sure their blinds are great. Budget blinds was cheaper and they come right to your home, measure the windows and do the installation if required.

Vicki Leung

Good experience. The sales agent I worked with was very helpful in showing samples and examples available in the showroom, and encouraging me to check them against a window. I wished there were some more options available for one type of blind I chose out of the two types I picked, but I was also limited to white or off-white showing on the outside because of my type of building. The installation process was painless and went well. I did have to have two out of seven blinds fixed for a defect on arrival (which I didn't discover until the installation technician left, so it was another month before everything was good to go). The process was a bit on the long side, but that's been the way since the start of the pandemic, so not bad overall.

Dvora Rotenberg

Buy all our blinds there

Heather Hines

Signed in at 8:00 pm on a Tuesday. No one acknowledged my presence until 8:45 when it was my turn to be seen. Long wait in a stuffy store. Customer service could be improved.

Tarek Kassem

Blinds are beautiful! Very satisfied with the service and installation process. Would recommend to friends and family.

Christina Tricarico

My husband and I had an amazing experience working with Cheena (consultation) and Ryan (Installation). They both were super friendly and took the time to make sure our needs were met and questions were answered. Will definitely refer and if needed will use again in the future! We absolutely love our new blinds! Thank you for the outstanding service!

Hank Kruyff

Went to the store on a sat only 2 people were working had to sign in and wait like the doctors office not impressed

Poji

Fast installation, wonderful service, beautiful high quality blinds. I definitely recommend shopping and getting your blinds here! And I personally want to thank Robbie for doing such an amazing job on the installation! I couldn't be more happier with the job done!

Wallacia

My experience with Andrew at Blinds to Go has been oustanding!! I am so thankful for his service and expertise, during all my visits. He took the time to understand my current space, provided me with product information, answered all my questions, and guided me in choosing the right window covering and making me feel at ease. Thank You Andrew for being patient, for taking the time and not rushing during all of my visits and phone calls. You are such an asset in your profession. I look forward to getting my new roller shades installed. The gentleman that came to do the measurements was so pleasant and knowledgeable. It's worth paying the money to have a professional come in and take the measurements.

My-Yen Yu

I ordered two blinds (one black out for my son’s room and nice design for my daughter’s both with the intent to make the room darker). These blinds are in addition to my existing hunter douglas blinds. The first time I went to the store to get some ideas. I was given the measurement sheet/template on how to measure and instructions. So I did the measurements on my own. I came back and spent over an hour with the customer rep to make sure my orders are correct instead of placing the order online on my own. She kept on having to redo/add instructions to the order that she missed when we reviewed it and had to reprint many times. When the installer came he drilled some holes in the wall at the wrong place and said that he didn’t realize it was to be place above the window sill. He offered to fix the holes (but we didn’t have any materials to do so). He also offered to come back to do it. Very nice fellow. I can let that one slide because I was more annoyed with another problem! The problem is that there is a huge gap between the window frame and the black out blinds in my son’s room. My son’s bed is beside the window so there is quite a bit of light that is coming through (defeats the whole purpose of blackout) I understand there will always be light coming from the side but this was like a finger length! I am not satisfied with the order because the sales person should have known better since I gave her all the measurements (including the depth as instructed) and the intent of the blinds. We decided to reverse the blinds to give more room because it was going over the window frame but I didn’t realize the frame holding the blinds also has its own depth and that reversing it made it stick out even further. She should have told me that there is no need because the top of the frame is deep enough/sticks out so there is no need to add more space (ie reverse the blinds). Instead I paid extra to get it reversed. In addition, to her not having that knowledge and understanding she tried to sell me the plastics that would boost the blinds even further out. Luckily i didn’t purchase it because it seemed to me that there would be enough room already. I couldn’t imagine how awful it would look with the blinds sticking out even more! This is the lack of knowledge of the sales person. I might have been better off ordering it online or going some where else. The installer was nice to try different ways (reversing the blinds for us) but at the end it didn’t work out. We are now stuck with this gap of light. I was also told by the installer that I should have added a bit more in my measurement because it didn’t quite fit and that it was worth paying the extra $40 for them to come measure. I was never told to include more to the measurements and the template never included that instruction. If I knew how much of a hassle this was I would have paid extra or not ordered from BTG! Another thing the sales rep should have mentioned or included when she received my measurements or gave the installer instructions that it was above the window sill and not beside it. I was so focused on my son’s room that I didn’t pay much attention to the other blind in my daughter’s room. Same issue but because her bed was further away and it was not a black out blind it wasn’t that big of an issue. However, the mechanism is not smooth (clunky and quite loud) I never had rolled up blinds before so I suppose that’s how it works but my son’s one is smoother and quieter. :( so much hassle for just two (supposedly simple) blinds. I purposely paid to get it installed so I do have to worry about it or spend that much time on it. Now I have holes in the wall (although the installer was nice to offer to fix it) and a larger than expected gap of light coming through (beside the bed)! :(

Carole Pomerleau

Always great and fast service. Used the life warranty a few times, no question ask.

Chad Parker

Me and several other customers stood around waiting for a sales associate for assistance. None ever came. I wasn't acknowledged either. I left and will take my business elsewhere.

jane jones

Good selection reasonably priced

Austin Beaty

I can understand only having two employees on the floor means you can't service every single customer, having said that leaving a customer standing there for 35 minutes before you even acknowledge them when they're only coming in for a single repair order is absolutely ridiculous. When I asked if there was anybody else who might be able to help us with a quick exchange, 20 minutes into our wait, I was told "they would get to us eventually" I am perfectly fine with waiting to receive service, but at least let me know that you'll be coming to help as opposed to having me the customer come to ask you. If all of that wasn't enough, when the attendant finally was able to assist us she had the audacity to ask if she could help ring up the person behind us first who came in 10 minutes after we had first entered the store. 35 minutes of waiting to have our order set in 5 minutes..... If you are looking to be treated like nothing, feel free to shop at this store. If you would like to be treated like an actual customer, shop literally anywhere else.

Elise Durand

We recently purchased blinds from the Hunt Club location of Blinds to Go. Andrew was our salesperson and he was phenomenal! He answered all of our questions and was incredible personable. He respected all of my concerns (especially regarding young children and blinds) and made both my husband and I feel valued. We would 100% buy from Blinds to Go again and if possible, only from Andrew L.

Stephen Rochon

Hi, We have had excellent service at Blinds To Go, and then on another occasion incorrect service, which was corrected. This time our sale rep was definitely on target with measurements and had a fabulous suggestion for colour which turned out perfect. The turn around time was amazing and we installed ourselves with no problem. Definitely recommend this company over others for price and quality. Thank you. Betty

Ardian Cipi

We have been going to store number 044 on Dundas St. there, for quite a few years now , buying different products , like blinds and shades, for two different houses that we have owned over the years, and the experience has been always wonderful. Their product is a bit pricier than let’s say a big department store but you get what you pay for, the quality is way better, and we are after quality , we are not after quantity. The store staff always helps you with what you are looking for and they are knowledgable it seems, about the product they sell. Highly recommended for anyone who owns a house or office in the area to go and shop for Blinds and other products they sell.

Leon PRESNER

Visited here with my mother for a replacement. The saleswoman was amazing. Even remembered my mother from years back. Great customer service. I was impressed and they fixed my mother's blinds for free. Highly recommended!

Phillip Dawes

Dealt with very professionally and efficiently by our sales person Patrick. Blinds were promised within about 2 weeks but we're delivered and installed in less than a week. Very impressed.

Stefano Paoli

Very satisfied with this store; I do recommend it. All people we interacted with were competent and very kind. From the sales person, to the technician who came to check the measurements, to the installation technician. Excellent product. We are very happy.

Miranda Yu

Our blinds look absolutely stunning and the service from BTG has been really great!

Cathy Hayward

Quality and Price was good and installation fast. One cordless roller shade was installed. Just need to wait couple days for blind to relax and stay down. .

Stephanie Armstrong

While I love the blinds we received and the help we got to pick them, I find the business structure not totally ideal for all types of customers. Each time I visited, there were 1-3 staff members total in the store. If each staff member is helping someone pick or design blinds (which can take a while), other customers may be standing and waiting in the store for a long time without help. Specifically, when I went to pick up my order, I was told to sign in and wait. After waiting 10 minutes, I asked again if I could just retrieve my order and go. Someone reluctantly helped me, but I don’t think that people who are picking up orders should need to wait since the purchase has already been finalized.

Ottawa JKA

Thank you Andrew for your excellent service standard. The blinds look amazing :D

Jerry Chandane

Very expensive as compared to others

Al Samsa [Staff]

Excellent blinds. Easy to install and came earlier than the 5 weeks quoted. The only drawback is they are too expensive for what you get.

Lexxy Ng

Very good customer service. They have very experienced staff that knows the ins and outs of the different products; in my case I ordered the 1% solar for my living room and blackout blinds for the bedroom. You can customize the position of the chain and how the blinds will roll up. The installer came to measure and did an excellent job installing it once the blinds were made.

The Computer Edge

We purchased blinds 22 years ago from the Mississauga store with a "Lifetime Warranty". We have had issues with the blinds twice before and they fixed them with no questions. One of the springs went in one of the roll up blinds, which is what happened the last 2 times. This time they would not fix it. They went as far as to say they are not their blinds and we should go to the store we bought them from. What good is a "Lifetime Warranty" if you don't honour it. I really do not appreciate being called a liar.

Tia Lecky

A Great experience. Very knowledgeable associates who helped me & my husband choose the perfect shades for our needs. Even though it's a black shade and I wanted a Grey one, the consultant, Andrew made the process easy. And Phalla was Great too!

Andrea Morgan

I had an in home appointment scheduled but wanted to look at some options prior to that. I told the lady at the store as much and she wouldn't help me, saying in home is different pricing and she won't give me a "consultation" because that's what the in home person will do. Three people working, no other customers, and nobody gave me the time of day just to look at some samples. She also went on about how long their lead times are anyway, seemingly trying to discourage me from getting anything here. Success!

Cheena Cottrell

I have always loved Blinds to Go for their work ethics and wonderful knowledgable staff.

Hilal Ahmed

Last year we purchased blinds for our new home from 'Blinds To Go' at Kanata location. It was a great experience right from selection till the installation. The installer (I think James is his name) came exactly at the agreed time to take the measurement of all the windows and patio doors. In fact he gave very good suggestion about the curve window in our master bedroom where there are five panels making the curve, we are very delighted with the result which enhanced the beauty of the window design. He did a great installation work and left the place clean. It's more than a year now and so far no complain. Yes, I will recommend this place and James.

Peri Anderson

Afnan at the Nepean location was a Ray of Sunshine on this dreary rainy day. Her knowledge of the products and exceptional personality made the experience of buying blinds a breeze. Her choice of Pizza is questionable however ;). Thanks so much Afnan Peri and Deborah.

Richard Leach

We were very pleased with the blinds to go team. The whole process was easy. The lifetime guarantee is an excellent feature, and I dropped off a couple of older blinds when I picked up the new ones.They were repaired within a week, with no problem, and no charge.BTG are a very safe bet for your needs.

Sue Winter

The cord that pulls our blind up and down broke. We were told we would have to send the entire blind back to the factory to be fixed!! But Andrew fixed it for us in minutes! And provided service with a smile! Thank you, Andrew!

Steve Buell

I actually had fun shopping here for a new blind for my kitchen. Staff was really helpful and offered great advice. I'll definitely shop here in the next phase of redecorating.

Sawsan Al Refai

Great service! Everything was soooooooo amazing . Would never go somewhere else !!

Bernard Lariosa

Great store to buy blinds. Decorators and installer is very Professional!

Mazamil Abdul Majeed

Blinds look great! In-store customer service, not so much. You don't tell your customers to hurry up because you have to close up!

Doreen Gardner

Good Quality, Fast and convenient pick up.

Tiffany Chi

I bought some shutters recently and they look amazing. Thanks blinds to go and for the installers Robbie and James.

Mark C

Awesome staff and product is amazing.

Beth Rutledge

We had a great experience while shopping at Blinds to Go. The salesperson was very informed and helped us to decide about several factors relevant to the operation of the blind. Highly recommend Blinds to Go!

MARY RYTER

My husband and I had a great shopping experience at Blinds to Go on Hunt Club Rd. with Afnan. She was extremely helpful and was very knowledgeable and offered some great suggestions. It was a fun experience and we will definitely go back.

Heather Petherick

There is a young man that works at this location named Andrew. If you need window coverings - this is THE person to work with! His product knowledge and customer service is top shelf. He treats you like family, double-checks every detail of your order and communicates like a true professional. I've ordered blinds here twice, and he's the reason I keep coming back. Bravo!!

Gustavo Restrepo

The Best place to buy Blinds in Canada!! They Deliver in around 48Hours!! Excellent experience and the Best Installation service.

Aamir Shahzad

Busy staff :(

Ramanathan Pethaperumal

Nice collections and sales person was knowledgeable.

Stacy-Ann Anglin

I had the pleasure of dealing with Sede and Junior in the store. Sede took the time to explain the various blinds , their differences and then made her recommendation based on my apartment. Robbie did my installation and he came within the period specified, he was very professional, precise and took the time to ensure everything was good before he left. He even did a second walkthrough to ensure his work area was clean when he was finish.

Hamed Suhon

I unfortunately had to change my review. I Recently bought cascade blinds and a single drop of water on them caused discolouration. We were not warned about this upon choosing this type of blinds probably because they are worth a lot and Blinds To Go just wanted to make their money. I received no help from Blinds To Go and they pretty much told me there's nothing I can do. I consider this a scam and highly recommend nobody purchase these type of blinds. Make sure to ask all the appropriate questions when visiting this store because the staff will not go into detail about the maintenance and care of your blinds.

Mr. Andrew Daniel Paul Lombardi

I work here! It's a great place to work, and shop.

Michael Palazzo

Staff was very helpful and prompt. There was a short wait to meet with someone, but I was given full attention once they were ready for me. So far the measuring, ordering and installation process has been very smooth.

Veronika Farina

great customer service and it was a great place to get the blinds i need for my house

Rohan Mahimker

Great experience with Mahwish, who was friendly and knowledgeable!

Jonathan Wahab

I went in and bought a bunch of blinds for my home on a sale day. When my blinds arrived there was an issue with some of the stitching. The manager was extremely helpful and looked after my case. The timing of the unstall was delayed but it was worth it. I love my new blinds and they keep my home energy efficient.

Kaarin Hart

Excellent customer service, never felt rushed to make a decision, very timely on product delivery. Thx B2G!

Mathew Easey

We got our blinds made in good time, trying to get hold of their contractor was a nightmare, but it all finally happened. He showed up to install the blinds but they had incorrectly fabricated one, so we had to wait for the new blinds to get made. No big deal right? Well, I've already paid their contractor, who no longer returns my calls, and the people and blindstogo to don't answer the phone or have a message service. In the end, I'm out all the money for labour and product, 2.5 months later, I still don't have all my blinds. Buyer beware here.

Stacy Marcynuk

Excellent experience. Lifetime warranty was honored with no fuss. Returned to buy another window blinds.

Marcela

Installer Robbie was great, efficient and had his worked done within two hours. Love our skylight blinds!

CYL CYL

Went to get some ideas for my future house and was satisfied with their presentation. The girl who helped us with great courtesy and introduced everything we needed.

Runner 19

This place is so under staffed. You sign in and have to wait.

Dina Al-Eryani

The shop has the best collection in Ottawa, I visited the Nepean branch and spoke to Afnan, who was extremely helpful and professional, I am in the process of buying a house I am going back when that happens

Anne Ramshaw

Very knowledgeable about the blind materials and quality. The installer was professional and thoughtful about his work. I felt like I was being listened to and respected throughout.

Chris Sibbitt

Helpful staff and had what I needed

Amatullah Yousif

Amazing customer service! Staff is very knowledgeable and the prices are great for the quality!

Lucia Pecora

While in store the consultant was kind and friendly, answered all my questions, gave me lots of options and prices. I made my deposit and was excited for my blinds to be measured ! The service was quick and efficient as someone was at my place within two days to measure. They told me 4 weeks from the measurement date my blinds would be in. A week later I get a call from blinds to go and the lady on the phone had questions about my order asking me for a second time if I wanted to upgrade the chain for my blinds to which I had said no as it was under warranty, to which she responded that I need to be ready to bring the entire blind in if they break and if I’m okay with that then I don’t need to upgrade. I felt pressured and unsure of the chain so I ended up doing it. Then she said my blind might come in wavy and not straight because it’s big, and asked if I was okay with that, which is thought was a weird thing to ask someone? What made the experience great was my installer Robbie who was so friendly and kind! Showed up on time, respectful of the space, very efficient and talked me through the whole process ! The only reason I took a star off was because of the phone call, but Robbie really made the whole experience worth it. My blinds are beautiful

Nicole Willing

We had a new bay window installed so had to have our blinds re-sized. I followed the instructions provided and our blinds came out the wrong size. BTG also lost our main blind and offered to replace it at no cost but now we have 3 different colored blinds because the side blinds are 7YRS old (still in great condition but just faded/discolored over the years). If we wanted to replace the side blinds to match the new main blind it would be at our cost and still be the wrong size.

Sonia Savalia

Great experience with this location. I was assisted by Niki Patel throughout the process with better understanding of measurement, installation & delivery of items. well communicated. Showed lots of options on video calls. Niki worked in favour of what I liked and worked with my budget. I am one of the happy and satisfied client of Blinds to go. Thanks to Niki :)

Jean Levesque

Avoid this store on Saturday’s. It’s a 1-2 hour wait for service IF you even get service.

Syed Altaf Hyder

We were surprised when the installer ask for payment. What a bad experience, hidden costs not disclosed to customer. Staff gives impression that Blinds To Go pays for installation. We had a contractor at the house and we could have used him at fraction of the cost. Would never recommend them to anyone.

Stephanie Hammond

Andrew Lombardi was my design consultant at Blinds to Go for both myself and my girlfriend and we both bought blinds. Andrew was extremely knowledgeable and helpful. During Covid he was respectful and took all precautions. If you need expert advice and a really good salesperson go see Andrew!

Alex Tanchez

High quality blinds and roller shades, a bit more expensive but very durable - I'm a repeat customer because as long as you bring in good measurements, the fit will be perfect on your custom created blinds and roller shades.

Brandon Patterson

We needed blinds for our new home we purchased, it was our first time purchasing blinds and the staff in the store spent the time to go over different options with us until we were happy with the budget and design. James came and measured all the windows throughout the house and installed them once they were ready. Very happy with the entire process and recommend them for your own home. Thank you blinds to go the blinds look great.

P Holst

Eric was the first person I met He was very professional, knowledgeable and provided excellent customer service. He helped me make a choice that suited me perfectly. Then, Robbie, the installer was here today. I could not have asked for better service. He is the best of the best. Thanks to both Eric and Robbie. I am a very satisfied customer.

Kim Millar

Ordered my blinds over the phone and Andrew was super helpful!

Claude Levesque

Update i got my last house done with a custom blind place for half btg price and at least twice the quality and they came and mesure and install them. Previous review Good selection not the most expensive and not the cheapest

Robin Dindayal

Pros: Really great prices and really great service in the store. Cons: Installer was rude and was not on time. Also, kept getting text messages to pickup my blinds because they were ready even though I paid for someone to install it...I didn't need to pick them up in the end, but the incorrect text messages were very misleading.

Carla Santos Freire

It was a good experience. The employees are very friendly and prices are very reasonable.

Andrew Traplin

Walked in a few minutes after they opened and was the only customer in the store. Walked around for 15 minutes while being ignored by both sales associates. Not even a hello or any acknowledgment that I was in the store at all.

Francesco

Just drove 30min cause it says online that they're open but they are closed for the week. Nice to let customers know!

Jonathan Pivnick

Great assistance and service today by Afnan at store 034. Many things have changed since we last purchased shades in terms of technology and many more choices across the board. We finalized the order through a series of emails and phone calls during this COVID lockdown. Afnan was very quick to respond each time with helpful suggestions and explanations. I was quite pleased and I would would work with her again.

Coral Courtney

Much larger selection then Home Depot across the road and the blinds cost about the same -made to order rather than cut in the store. Friendly and knowledgeable staff. Took about 5days for the blinds to be made. Warranty included on everything but the slides. Very happy with the experience.

Radowan Alfutini

This morning I visited this shop with my wife and we had a great shopping experience at Blinds to Go on Hunt Club Rd. Especially when we met with Afnan. She was very knowledgeable about curtains and gave us great suggestions. I recommend a visit to this shop

KENNETH AKHIWU

Highly recommended! Great service from the team in the store from start to finish. Huge selection and options were made easy by the professional staff team that were always on hand to lend a listening ear and helping hands We couldn't beat Blinds To Go prices, warranty, service & installation. Their outstanding knowledge, decorating and design concepts, superior products, warranty and customer service made finalizing the finishing design touches to our window treatment in our new home a wonderful experience. We could not be happier. Very prompt service, professional installation and even when we had to have an item returned for some slight adjustment, the process was expedited and seamless. Follow-up post install and a local guarantee and service were the icing on the cake. Thank you Afnan, Andrew & the entire team at the BTG store at Hunt Club & Merivale :)!!! Also thank you to James for giving us an excellent & professional installation experience. He went above and beyond and we are so very grateful. Everything is fantastic!!! - Joy, Ken & Miss A

Alison Bennett

We purchased our blinds 4 years ago and had a very positive experience with Blinds to Go. Today, my 6 year old son pulled too hard on cord and the blinds became dislodged from the bracket. Andrew answered the phone at the store and came to our rescue. He walked us through the steps needed to fix the problem when we couldn’t figure it out from our internet search. We were so grateful that he was so patient and willing to help customers from years ago! Thank you for such great service!!

Rita Laurendeau

Good pricing, knowledgeable staff. Would have preferred to receive a response to my calls and text from my installer to give me a heads up as to when they would be installed. Not responding prompted me to call the store. I realize this is a busy time of year...nonetheless the experience was a positive one, and I will use them again, if the need arises.

Elaine Birchall

Perfect perfect perfect! Cheena was more that helpful with the purchase of the blinds and the installer Andre did a marvellous job.

Arif

Sales rep didn't mention that the blinds I chose can lead to having moire effect based on where the recessed lights are in my house. You would assume given the amount of blinds they sell they would have known of this issue. The end result is me having spent thousands of dollars on blinds that give me headache to look at due to the moire effect they cause. Google images of "moire effect" to get a better understanding of what I am talking about. As for the installation, in some cases the installer decided to just step on the windowsill instead of using his ladder during the install. Ended up leaving shoe marks all over the windowsill even though he wore shoes that were "indoor shoes". For the money I paid I got bad advice and mediocrity from Blinds To Go starting from incompetent sales person to the incompetent installer.

Sanda A

I do not recommend this place to anyone. The customer service is terrible, and the product is mediocre. My blinds fell out of the wall while I was asleep (!) and I brought them to Blinds to Go for repair (Aug 2020). The bracket was damaged, but the actual material was not affected at all. They took the blinds and a week later someone came and installed them. Before the installer left, I took a look at the blinds and there were 4 rips on my black blinds (see photo). I immediately called the store who argued with me and blamed me for the rips. I said it was impossible, since I hadn't even touched the blinds - the installer picked them up from the factory/store. In addition, the salesperson had unrolled the blinds on the counter to verify the before I gave them to her to send to the factory. After a lot of arguing, I was offered 50% off the cost of new blinds. I was not ok with this - not only had I paid for the warranty and the installation now, but I was on the hook for half the cost of new blinds plus another installation fee. Blinds To Go said they would call me back to see if they could do something better. I got a call back after a few days and they gave me the same offer. I told them this was unacceptable. They said they couldn't offer anything better before speaking to the factory again, so they called me back again the next day and told me to dismount and bring in the blinds for a second time (I live in downtown - a 45 min drive away) and they said they would "see what they could do". I wasn't happy about driving across town again, especially during COVID, but I went. Once I got there, they said they couldn't offer me anything other than what they had offered me on the phone. So why did I have to dismount my blinds and transport them across town a second time? I have a demanding full-time job and a business - I really didn't have time for this. Once I got there, the salesperson argued with me for 25 minutes. We were both calm, but it was tense and she gave no concessions. She said the only thing she could do was called the factory again. I asked her to do that while I was there, but she said she couldn't do that and that the factory is busy so they often don't call back the store for multiple days. I couldn't believe the store would have such a slow relationship with their factory. I asked to leave the blinds at the store until she could hear back, so that I didn't have to drive back and forth again. She refused. She actually told me there was nowhere to store the blinds (in the whole store...which is full of blinds) and told me to take the blinds back home and wait a few days until she called back, at which point I may have to bring the blinds back a third time. I also asked for her to email or call me every time she called the factory to ensure the factory was actually being called regularly (at this point I was beyond frustrated and wanted regular updates). She refused. She called back a few days later and said that the factory told her that they weren't the ones who ripped the blinds and they wouldn't offer a replacement. They were once again offering the original offer from 2 weeks prior (and prior to driving across the city with my blinds in my trunk). I had to give it up. I'm living in my beautiful dream condo with ripped blinds...an incredibly frustrating and disappointing experience. I will replace my blinds at another company which will cost me double, but I just can't give any of my money to blinds to go. I actively discourage anyone I know from going here and will continue to do so. 2020-12-21 update: They finally offered me new blinds at their own cost. I drove another 40 minutes to go pick them up, and another 40 minutes back. At this point I had driven 4 times and had not been compensated for any of that. I went to install the blinds...and it turns out they were too small. I'll have to go back a fifth time.

Sadaf Tabari

Sarah at the Hunt Club location was very helpful, professional and patient with us. Would definitely recommend her, she is very honest. She made it so much easier for us to make our final decisions

Narayan Poluvan

Knowledgeable staff. Choosing blinds was easy and quick.

Yao Wang

Better service than before. Especial the ladies who have more smile on her face.

Joe Corke

Wow Walked through entire store without the person looking up from the counter. Granted she was on the phone, but at least acknowledge me please. Left after 10 mins.

Michelle Guan

Had a pleasant first time experience ordering blinds, and a very helpful sales rep. At first was told order would take up to 45 days to be ready, which I understood due to Covid, but they came in so fast! They were ready a few days after the measurements were made. Overall very happy with my experience and blinds!

Rick Anthony

James did an exceptional job installing our fully motorized blind system for the entire house. The blinds look classy and add value to our home. Our thanks for a professional installation.

Dalia Haddad

Had a great experience dealing with Andrew and Patrick! Excellent product knowledge, wonderful customer service and got my blinds in less than a week. Measured and installed by James. He was absolutely amazing and truly went above and beyond!!!! Thanks guys.

Angela Dagenais

They are wonderful. Andrew listen to what we wanted, made suggestions along my needs and I got the perfect set of blinds for my kitchen; and at a great price (well within my budget). The blinds were an absolute perfect fit! We purchased the blinds on the Saturday we went in and they were ready for pick up 3 days later (Tuesday).

Maj T

Excellent and quick service. Love that I can always go back years later and get parts free from warranty.

Ana M

Great store with over the course of the last 65 years, the Shiller family built a trusted company on this reputation and they now proudly serve as North America’s leading manufacturer-retailer with over 80 showrooms in the United States and Canada. Blinds To Go sells window coverings that they personally manufacture in our two state-of-the-art factories in New Jersey and Montreal. They are excited to announce the most recent opening of our new factory in Maryland. The window coverings are proudly crafted with detailed workmanship. They offer services of instalación ans measuring. Free parking lot. They need a least 5 to 10 weeks for your order arrived ????

Al Bel

Nice, clean location with friendly personal which helped with options and selections. Always ask about available promotions which could slightly bring big price slightly down

Joel Becker

DO NOT BUT CELLULAR OR ROLLER BLINDS FROM THIS COMPANY. We ordered 3 black out cellular blinds. When these blinds were delivered and installed, they had a number of defects and were sent back. This happened two more times. We had to negotiate with management for them to allow us to switch styles of blinds. We switched to roller blinds (and had to pay more money). All 3 valences and one of the roller blinds is defective. After 4 sets of blinds, this issue has yet to be resolved...

Ryan Stacey

Blinds look absolutely amazing! We had VERY tall windows and they did a great job getting to them without causing damage to the walls or windows. They did miss one thing but are sending back the technician the next day to fix it. Amazing customer service and the blinds installers are very nice! 10/10 recommend.

Kareen Lively

Solar blinds are gorgeous! Two of the 12 valances were a couple of shades off but they were reordered and exchanged promptly without any fuss. Robbie the gentleman who installed them was very pleasant and efficient. Would definitely purchase from here again.

Ashhab Ahmad

I had a wonderful sales and implementation work order experience by Reem and Adrian!

Greg Wheeler

We’ve bought blinds here twice. Both times felt expensive, but worth it. The blinds are made of materials that last, in exactly the right size, and come with a life-time warranty. The people who work there know the product and they know how to help you end up with just the right blinds. So, great service, product, and warranty. Highly recommended.

Orvin Lao

I was in the store just to drop off a defective product, hoping not to wait too long as I was in a rush. But I was not acknowledged when inside, even as associates were busy with customers. I had to wait for 20 minutes or so. Acknowledgement would at least be appreciated.

Wendy Love

Fast and professional. Great service

Brooke Supryka

The experience has not been great unfortunately. We purchased 13 blinds. 3 came with a black mark on it, another was fraying along the edges, another was rolled the wrong direction and one valance was the wrong size. All the fabric was poorly attached to the valances and started to let go within days of receiving them. We took the blinds back to the store and received amazing customers service. They did not give us any issues and agreed they all needed to be corrected. I can’t say enough good things about the staff at the Hunt Club location. At this point I have had interactions with several of them and they have all been amazing. Unfortunately, when we tried to install one of the replacements we discovered it was rolled incorrectly. Now we are awaiting the stay at home order to expire so we can bring it back to the store along with our valances. It has been a frustrating few months trying to get this sorted out. In their defence, COVID has impacted their service delivery times and of course the lock down makes it impossible for us to enter the store to return something. The fact that the quality of the workmanship is poor and the ability to follow instructions at the factory is spotty has lead to a frustrating experience.

Craig Keuleman

Main entrance not toward parking lot and they ask you to call back to confirm measurements and do not answer phone.

Joni Feldman

Awesome service! Courteous, fast; fixed all my problems!

aleksandra dukic

Blackout blinds are great; look great and insulate well too. This is our second purchase from this store and we will purchase there again. The best installation service, very professional and competent.

Greg Ssss

I submitted an order for one black out blind, for an average sized bedroom window. It took about a week, however I didn’t receive a call or email, so it was probably ready before that. When I brought the blind home, it was 4 inches too narrow. So much for black out. They had one job. Not happy. *** Update *** The new blind fits, however will not stay up when pushed up (cordless). I called and they insisted I had to bring it back. I asked them to send a someone for a service call and I was told it would be $65. I was told they would call back in an hour for confirmation by a supervisor. Never received a call.

Shalini Rakyan

The staff was very helpful and they fixed my 14 year old blind for free

Jim Perkins

When we finally ordered (it's very difficult to get through on the phone as an associate is always busy & you have to call back, several times, long distance - I suggested an answering machine but they said people forgot to leave their phone #'s!) We picked up the blinds & had them installed with our own installer as BtoGo's installation charge is ridiculous + .15c/km to Prescott! When we were installing them, we found 2 sets of incorrect brackets. Tried calling again, they said just come in an exchange them. I told them I was not making a trip to Ottawa for brackets & that they could FedEx them. He said they would go out Monday. I waited & waited, finally tried calling the store on Thurs. Their excuse was that they didn't have a physical address (which was in an email I sent & why wouldn't they call me) He advised they would go out Thurs, so I rec'd them Fri & re-called the installer to come in on Sat. The blinds are nice but I would have preferred ones with remote (the store down the road a 1/4km on Hunt Club sells them but I didn't see that until I was coming home with my blinds from BtoGo. When we went to pick out our blinds, we went on a Sunday, the website said 9am - ? We were there on the dot only to find a sign on the door 10am- The salesman more or less called me a liar, so when I got home I printed off the website info & took it to the store when I picked up my blinds

Robert Cochrane

Helpful and knowledgeable staff ????

JAC

Very helpful. Good service .Blinds look great! Thanks

Wendy Stebbing

We purchased some blinds here for our home. The staff were helpful, the prices reasonable and the delivery on time. We paid extra to have the installer come to our home to measure (to make sure it was correct) and then install the blinds. He was professional and efficient. I would recommend them.

Colleen Clarke

Afnan made the process super easy, and I got my blinds quickly. The installation of the blinds was a lot simpler than I expected and I like that I can remove them easily if I want to clean around the windows. Thank you Afnan and Blinds To Go for the lovely blinds! :)

Robert Adly

Can not be better than that . Excellent

Jonathon Harrington

Ordering process was good, the processing of the order and delivery was BRUTAL! My order was put in under an unknown name and put on hold for 3 weeks. I had to call after 3 weeks to see where my blinds were (estimated delivery date was 2-3 weeks), that’s when I found out it was on hold and under the wrong name! When my order arrived, it was only half the order. When the second part came in, I went to pick them up, only to find 50% of my order was damaged, adding to further delays. I was then told that they would have one of the installers deliver the product to me. I gave them a date and waited all morning, no blinds delivered. I asked to speak with the regional Manager and it took over a week for a response. Wouldn’t recommend!

Peyman Neshaastegaran

I would describe my experience with BlindsToGo in two ways: The first is related to the products, and the second is related to designers (generally their staff). Regarding the product: We chose 3 types of blinds including the Melody Shades. These are collection of individual shades that are installed one after another to make the whole thing. They look fantastic in store. But what was installed for us was not similar to that. Some of shades would stand crooked. And generally, there were a lot of irregularities in the shape of the shades. So, they lacked the beautiful uniformity that we saw in store (I took off 1 star for that). And this brings me to the second aspect of our experience with BTG: The store staff. Being unhappy with our newly installed Melody shades, we contacted the store. In general, all the designers and the installers were friendly and professional people. Specifically, we were lucky to talk with Andrew (he is a designer in Ottawa Hunt Club branch). And he was fantastic! Starting with the selection process, he patiently consulted us over the phone and helped us to make choices that fits our house's interior design (we ordered Roman Shades, basic shades, and Melody shades). Because of Covid lockdown we had to do all our selections over the phone, which, believe me, it was not an easy task! But with the help of Andrew and other designers, it became much easier. After telling the store about the Melody shades' issue, Andrew was in constant contact with us and the factory. He sent installers for a second time to steam the shades. Because the issue was not solved, he re-ordered the whole product for us and sent 2 installers to install and steam the shades. Now they look 100 times better than the first installation. Overall: I would recommend BTG not just because of the wide selection of product they offer, but because of 5 star customer care they have. When compared to many online stores, you would pay more. But if anything goes wrong, they stand with you, and do their best to make you a happy customer. So, I would not buy another Melody shade BUT I will go back to BTG for my next blinds shopping.

Joe Burke

Great selectIon and fast ordering

Rob Bruno

Loved how nice they were.

Lorie Ercolani

Very knowledgeable staff and good prices. Delivered on time as promised

thomas d

Fast and friendly service quick setup

Gabee82

We had a good overall experience with B2G. We are happy with the look and feel of our blinds and shutters. We had a good experience with the store staff, slight delay with the install, but they followed through.

Omar K

Pleasant to deal with, very helpful! Wide selection of choices...highly recommend!

Willy

Staff at this Mississauga shop are nice and good, however I paid extra for measurement as well as installation. Becareful with who you get for installation. Once everything is paid, this one installer will never answer or reply your calls. (dono about the others). It is understandable that they could be busy but not that irresponsible for NOT replying at all. Sometimes for days until you contact the shop where you purchased and they get to him,.. each and every time was the same. It all reflects back to BTG, so it's up to them (BTG) to give the business to whichever contractor they want... And that is what happened to me,.. just want to share with viewers so you'll are aware and ahead of the game.... So far I am pretty happy with the blinds.... And Wish you'll good luck!!!

Gerard Bergin

Shawlee and Reem at the Mississauga store were amazing! Very friendly, helpful and efficient. I highly recommend Blinds to Go and these ladies to take care of your window coverings.

Mac Mehta

Great Overall Experience!

Sean Goforth

After purchasing blinds at Blinds to GO we were disappointed to find that BTG ‘trained experts’ cut them to the wrong measurements then refuse to allow them to be returned. They hide behind the line “no returns, it’s a custom order” – wow! I fail to see how Blinds to Go live up to their statements: we strive to WOW our customers with our legendary "red carpet" service. The manager and the staff both failed to show their so called “expert knowledge and the very best in service”. DON'T SHOP AT BLINDS TO GO - especially HUNTCLUB. The customer service was dismal. Their corporate office didn't even respond to our inquiries. If the staff makes a mistake or fails to communicate all the information for the sake of a sale, then this is in no way customer service but deceitful and shoddy customer service.

Stacey Noakes

We had a problem with a dead motor/battery in one of our set of five blinds. We weren't getting a satisfactory response until Shawlee and Reem got involved. They were fabulous and saw our issue through until resolution. Thanks to Shawlee and Reem for all their help - they are a true credit to the BTG team!

Konstantin Kosenko

Bought vinyl roller shades here several times, custom sized, prior to the pandemic the order was ready within a couple of days. After searching all Canadian based online retailers that make blinds/shades, these guys had the best prices any time I looked/purchased. Mechanism also is guaranteed for life (as I understood)

Daniel Totten

great

Frank Branker SR

Good price, excellent service and only 2 days for delivery of custom blinds

Jeremy D'Oliveira

They sell blinds with defective mechanisms and when I returned it for repair they just repackaged the same blind with the same defect and told me it was fixed. Their service is very poor. No one called me to tell me my order was ready. I call the store repeatedly and no one ever picks up. I had to just go in hoping it was ready, stand around for 25 minutes because there's never anyone manning the pickup area. It's a 90 minute round trip and the blinds are still broken. Terrible products and terrible service make for a terrible company, don't ever shop here.

Antoinette Gatt-Hudgin

You can’t get any lower. This was for a visually impaired person and we had nothing but problems

Andrea Jack

My sales associate Shreni was professional, organized and very helpful. She knows her product and does her math. An excellent experience that I told others about. Thank you ????

Ferhana Jaleel

I had to get a blind mechanism repaired and it was done in a couple of days and for a very reasonable price. Thanks very much for the great service!

Alexi Merkis

I’ve had great customer service there and just a good time. Didn’t feel rushed, unwelcome or bothered. Right people for the job. Cheers!

Tony Dicorato

Great and knowledgeable staff and very thorough with the details of the various selections

Leo Jensen

Did not feel virus safe, store was busy a lot of people coming in no one really doing six feet apart I decided to leave with a quote rather than stay at risk a little disappointed I also felt the price was a little high. Had a new salesperson yes she's learning but really not the best for me.

AnnL Gray

I liked the store in Oakville. I had good service, no one rushed us to make our decision, but they were able to give us the information we needed. I the price was good, and I would go back there again.

Celine des Ligneris

(Translated) The installer did a quick, efficient and very professional job. (Original) L’installateur a fait un travail rapide, efficace et très professionnel.

Doug Robertson

It was a pleasure working with Kaycee. The thoughness of Kaycees' presentation made everything easy to understand. Selecting the best colour, material and accessories isn't an easy task for some of us. I highly recommend Kaycee at Blinds to Go.

Sharon Amos

Very busy place will update when blinds installed.

Haris Khan

Good experience dealing with their staff...their third party fitter is also good!

Serge Theriault

Good price, excellent service and only 2 days for delivery of custom blinds.

Dr. Tyler Kong

Overall, I had a wonderful experience with Janine from Blinds to Go. She was professional, extremely friendly and a pleasure to work with. There were some major hiccups (i.e. blinds were made with incorrect measurements, wrong blind material) so it took longer than anticipated to complete this project, but because of Janine's commitment to service, it still made the experience worthwhile. Thank you Janine, you are the best!

lemont ward

From beginning to end, the store staff at the Dundas and 403 location was very helpful and the experience was super. The before and after are pics tell the story. Installation was on time and perfect

Muhammed Hamid Khan

Happy with price and quality, staff at Mississauga very cooperative and professional, notably Mahwish who coordinate with installer to complete the job professionally and on time, I will highly recommend Mississauga branch and overall BlindstoGo over all BLINDS need.

Static KK

Excellent support and service. The blinds look amazing.

Kirkland Hu

Busy but helpful and satisfied with service.

Ashley Au (侯慧茹)

Lifetime free mechanical problems fixes

JamesArkles

I'm not super great at shopping for anything but in this case I went in and a guy named Andrew helped me out, answered all my questions gave me some suggestions based on measurements and colouring around the window in question. Gota say, super helpful, wasn't expecting this kind of great help pretty much the moment I walked in the door. Couldn't ask for anything more, if you go there ask for this fella and he'll help you out.

MICHAEL WILSON

This was my first time dealing with this store and was served by employee Andrew. He was a consummate professional, answering all my questions and explaining all my options for blackout roller blinds. He made the process painless and I would not hesitate to return to this store and Andrew again.

Debbie McLellan

Excellent service and support from Staff. BtoG also have a great selection of products. Will definitely shop there again.

A R

Great customer service. Staffs are very helpful and are around to help when you need help. Also, they make good recommendations when purchasing and installing blinds.

Maryse Ouellet

My husband and I went shopping for blinds and we were so pleased to be served by Andrew who was excellent, professional and knowledgeable. This is the salesperson you want to have. We left this place as two happy customers. Thanks again Andrew ????

Jose Flavio Ribeiro

James provided excellent customer service both during the measurement and later the installation of our blinds. We are pleased with the outcome and recommend Blinds to Go.

Dusan Gajdos

Good to go there - look in and talk to experts !!! ????

Ihor Ivanov

Friendly and competent people. Placed my order on Sunday, got a phone call Wednesday. Thank you guys!

Mag

To start with...when I came to pick up my online order salesperson couldn't track it . It took a while to figure out where my blinds are. When I got home and was ready to install it I've noticed there is some part missing on one of the blinds ( I attached some pictures) After installing them we found out we won't be able to open them completely because one of the rods is installed incorrectly. This is my fourth order from Blinds to Go but I'm afraid it will be the last one.

Moyna Castelino

We are very pleased with the 10 window coverings. We have one large window shutter combination and 5 cellular shades. Also 4 motorized blinds in the living room. Afnan and Andrew were very helpful in choosing the most beautiful blinds and shades. Thanks to both of you! Moyna.

Vineet Parti

We ordered the blinds and were skeptical if it would look great after installation. We were very happy James came by to measure the windows and later to install it. Blinds fit perfectly. I will definitely recommend James. He is very professional and courteous.

Arlo 1020

Fast service. Parts were missing so had to reschedule for 2nd visit for installation.

Michael T

Andrew was excellent working with us to pick the right blinds. He didn't try to 'sell us' on anything, really stuck to what our needs were. Very knowledgeable, friendly and respectful. We don't buy blinds often, but we'll go there again when the time comes.

Casandra Alikakos

The saleswoman was efficient and pleasant. She helped us choose what we were looking for and made suggestions, answered our numerous questions and made us feel like valuable customers. We were given the 20% discount and we felt it was a good deal. We decided to have the installer, Adrian remeasure and in a few days he called and brought the shades for installation. He noticed a tiny unnoticeable scratch on the top frame and said he was returning it to be replaced. In less than a week he came and mounted the final panel which I hadn’t even noticed was scratched. This is our third dealing with Blinds to Go in the past couple of years and we are very satisfied. Adrian is the best installer and the product is every bit as elegant as our previous Hunter Douglas shades. I highly recommend anyone to deal with this very successful company. C Alikakos

Donna Cummings

Our salesperson, Phalla, came to our home and helped us choose the final product. Her knowledge and professionalism gave us the confidence to get the job done. Robbie, the installer was very pleasant and did an excellent job of hanging our drapes. We are very happy with the results! Donna and Bernie

robbie barut

Thanks BTG.

shreni chheda

The service was excellent and specially installation was executed perfectly. We are very happy with the installation done by Adrian, very expirenced and humble person

Marsha Kathnelson

From entering the store and dealing with Afnan to having our Allure Sheers installed, the service was excellent, faster than I could have wished for, and the installer was efficient and professional; our sheers look stunning in our new home. From ordering to installation was about one week. Outstanding. Thanks for an incredible and seamless experience. Marsha and Lyon

Gat Kaur

I had interaction with very polite and nice employee Cheena Cottrell of blinds to go for estimate. She was very knowledgeable and polite. I would highly recommend her name if anyone is looking for blinds. Cheena Cottrell great customer service.

Kai Vigliano

Very helpful. I came in looking for a specific discontinued bracket and not only they told me the exact name for me to find online, but also gave me two similar brackets for free to see if they work.

Jane Ribas

My recent experience with Blinds to go was very positive. Cheena was very helpful in helping me choose the fabric and style of blinds. She took lots of time to explain the process from selection to installation.

Doug Wilson

I damaged my blinds taking them down to clean; broke a plastic part. Went to store for a replacement. They had the part. Kaycee & Andrew showed me how to install it and supplied it free because I had purchased the blinds at this location.

Mary Grace

Harpreet and Tia were pleasant and patient with our indecisiveness to make final choice for our new house blinds. Harpreet was very informative. James was thorough and followed up to clarify our doubts. Great variety and good price with discounts.

Mooataz L

I bought blinds few years back and some of the pieces broke, I went back to blinds to go and they replaced all of them no questions asked free of charge, every employee showed care and was attentive, best customer service ever, I highly reccomend Blinds To Go.

Athena A

Thank you so much to James who did our initial consultation and measurements. He was very professional and informative and he answered all of our questions. And thank you to James and Mo who did our installation. They did an amazing job and ensured that our blinds and shutters were installed meticulously. Much appreciated!

Lady L

Was just at their store, signed in as requested thinking they helped people based on their sign in queue, but nope. I browsed for 5 mins patiently waiting until someone was free then the lady at the front counter ended up helping someone else who walked in after me. Not impressed. I waited a few more minutes then walked out. Will just spend my money on custom blinds elsewhere since they clearly don’t want my money.

Randy Preising

Been going here for years. Fast service, blinds accurately manufactured and price is good.

Kaye Reade

Just moved in to a new house and needed all the windows covered. Cheena came to do all the measuring. She was very helpful and knowledgeable in helping me choose the right coverings. Highly recommend her.

paul giancoulas

Service in the store was great but once they received the down payment - needed to wait 5 weeks for product to arrive and schedule install , requested for early part of the 2-8 window as we have elderly that need to go to bed , that request was ignored and scheduled for after 6:30 at 6:45 I had to follow-up with customer service to find out that Adrian was running late and was only going to show up after 7:20. Once Adrian showed up he was great and took care of the required area first , then we found out that the order was received with the wrong color pulleys on two of the 4 blinds for the bedroom , so they have to go back to the factory in Montreal to get corrected and adds another 1-2 weeks waiting for the them to come back. Following up with the store left a voicemail , their message said calls returned within 24 hours. Well that didn’t happen. I left 4 messages in 4 days. Finally on day 5 I drove to the store to find out what the status was on the replacment window coverings. Basically told they are to busy to return the messages I had left 4 days in a row. The corrected coverings had already arrived at that point but needed to wait a further two weeks to have them installed.

Gordon Fogel

Great experience with Hunt Club Blinds To Go. Bought three blinds in 2013. One bracket recently broke. Called to discuss my options. Andrew, the sales person I dealt with, told me it is still under warranty and to just bring the blind back. I needed the blind fixed ASAP as it is for my office and it is too sunny without the blind up. Andrew gave me complimentary paper blinds to use until my blind was fixed. I was extremely impressed that my blind was fixed at no charge and returned in three days! I picked it up at the end of the business day and the lady working that night was kind enough to offer to stay past closing so that I could pick up the blind. All my future blinds will be purchased at this location !

AA

Beware the so called 'lifetime' warranty. My twenty odd blinds are useless now because they have discontinued the parts so are unable to fix them. I sent customer service all the pictures but weeks later still havent heard back. Seems like they want me to buy new ones.

Nicole Shipowick

Great first experience ordering. Blinds came relatively quick despite the circumstances. Our rep, Mahwish was a pleasure to work with. We had a few issues that were beyond her control, and she addressed them properly. Installers were courteous, prompt and very professional. Left the house very clean after!

Sunny Bhamra

They definitely need a new system in place. I am currently writing this review while waiting over 35 mins for someone to assist us.

Gary Lewis

Knowledgeable staff and they stand behind their products. Installers are great as well, fast and efficient.

Susan Probst

Hasan installed our blinds. He did an excellent job. He was very professional and friendly. Love our blinds. Super job. Thanks Hasan.

Khaldon Abu-Errub

My experience was really excellent with advisor from the selection process to the installation, I have a small issue with product, the response from Reem and Charlie was great, Thank you

Steve Samuels

Excellence blinds, very quick turn around, a great value when they are on sale.

Abraham Sioco

Excellent customer service

Michael Perles

Wow, what a nice experience. The Consultant that I dealt with, Afnan, was a delight, even though she extorted a carrot cake promise from me. It will be my pleasure to supply the cake when I pick up my order. When I explained what I was looking for, she was very professional in her response and explained the problems that I might have with what I wanted in my situation and suggested an alternative that made more sense and was about the same cost. Terrific lady to deal with. Very smart.

Ammar Ahmad

I've bought custom blinds/shades here twice and I've been thoroughly impressed both times at every stage of the transaction. Friendly staff that answers all your questions and pulls several quotes for you because they understand that it's a tricky process deciding how to decorate your home's windows. Good prices too, usually lower than the competition; and extremely quick production. You'll be surprised at how fast you get your custom order.

Miguel Angel Rojas Barrios

Excellent customer service... Pasquale was really helpful and knowledgeable about the options and the product you need

Kimberley Kilbride

The rating would be 5 stars but for some communication issues related to my original order and a request for the installer to return to investigate an issue with one of the panels. Overall, I am very happy with the blinds and installation. Staff at the store and the installer all did an great job in mitigating some of the inconvenience related to the cancellation of my first order and confusion around the request for a second visit by the installer.

Alkholany Alkholany

I purchased my Curtains from Afnan at the Huntclub location. She was lovely to deal with. Thank you

Ashley Taylor

We had a fantastic experience with consultant, Cheena! She came over with many samples to select from and gave lots of different suggestions to suit our families needs. She was not pushy and did not try to up-sell any products. She offered design advice that worked with our decor! Can’t wait to see our cascade blinds up soon!

Amanda McIntyre

I want to thank Andrew for his help with ordering new shades for my door. Andrew was able to get the order out within 2 days. He answered all of my emails quickly and was always very professional. Thanks so much Andrew! I will definitely be back to shop!

Lily Schock

Amazing staff!

Pam Armour

The blinds are fine. The guy who installed was wonderful. My problem is the customer service from the staff in the store was terrible. I will never recommend your hunt club store to my friends.

Chris M

Went in and at first they looked at me like I was there to rob them. It took sometime before someone came to assist me. I needed shutters for my windows but I decided to take my money elsewhere.

Sylvie Page

We received amazing service form Blinds to Go!! Due to Covid, we had to order samples online. This was great as it was fast and free! Once the re-opened, we were able to go in store to confirm our choices. The Hunt Club location staff was absolutely fantastic! Another staff member, Robbie, came to do the measurements and installation. Both visits, he was on time, extremely professional, knowledgeable (he provided good suggestions, explain the BTG warranty, etc. ) and so very nice. The roller blinds were ordered are absolutely perfect! We are very happy with the product and the amazing service...and of course, the price! Thank you BTG (online and Hunt Club Location)!!

Shawne Gervais

Great service from Andrew and great installation from Moe! The shades look great! Thank you Blinds To Go.

G S

Blinds To Go delivered a perfect service, very professional and very fast. Highly recommended!

Nic Bouch

Excellent service, went above and beyond!

Robert Boyington

Excellent service and quick to complete the order . I'm very happy with Blinds to go and I aslo got a great price.

Dawn Liberty-Gray

I would definately recommend Blinds To Go on Hunt Club to anyone, not only because they are priced better than other stores, but the customer service is fantastic! Andrew has been so helpful to us, and also Seda.

Lynn Cochrane

Had a terrific experience with Andrew. Was not sure what I needed but within minutes I had a budget friendly blind perfectly suited to my needs.Service was friendly yet professional..total cost..installation process all user friendly.A most pleasant pandemic experience.

rami acouri

The service was very good and keeping with social distancing. Masks were available if we didn't bring our own. Unfortunately the order will take 2 weeks but this is what it is...

Akaashi Khan

Went over the weekend after hearing great things about this place from people. Arno helped us pick out the perfect blinds for our new home and made the process easy. The prices are great too.

Laurelle Nair

Ordered Blinds from the Mississauga store (044) and Shreni was amazing from the get-go. We placed our order at the end of November and had it installed before Christmas. (This all during the festive season, and being a large order). I would definitely recommend reaching out to Shreni at BTG!

Jacqueline Crawford

The staff at the store we’re helpful, polite, well informed about their product and customer concerns, and were cheerful. The installers were skilled, punctual, and polite. Choosing this store was a great decision.

Mike Pomerleau

Quick service, Great product

Sue McBlain

During Covid we ordered these blinds. We spoke with a very nice, knowledgeable lady, who was very patient with us. She walked us through, giving us the information needed to make an informed decision and measures. Her name is Phalla. I highly recommend her. I would happily do business with her and Blinds to go in the future. I must say, however, there was an issue after shipping. One dissappeared. Phalla investigated and resolved the problem. Many thanks for all of Phalla's efforts.

sara meadows

Never bought blinds before and was able to get help to help decide on choices- very helpful. Great service!!! (especially after visiting other store and not finding associate to help and finally did- was nice but couldnt answer questions), they provide a price match guarantee and lifetime warranty. And temporary shades until my order is ready for privacy- for free!! (other places charge) highly recommend

laobaixing

Great products fit whatever your windows are.

Tim Frank

Good warranty service

Kim Costello

Very happy with the price, service and installation.

Elizabeth Pilz

Great experience at Blinds to Go on Hunt Club. Patrick was very professional and helpful. Gave us great suggestions, took his time to explain different systems, was friendly and thorough. Wouldn’t hesitate to recommend this company and location. Thanks very much!

Julie L.

Excellent sales experience with Andrew. No upselling, no pressure and very familiar with products. Excellent installation experience with Bernard. Punctual, accurate and efficient.

Nicolas P.

Excellent choice of goods!

Tina O'Neil

Start to finish, great experience! From the design consultant to the installer. Friendly, knowledgeable and professional. Couldn't be happier with the service and the product.

Junning Hou

Way to expensive!

No Name No Name

Very good variety of the products and very friendly staff.

Clare Jackson

I could not be happier with my experience with Blinds to Go. The customer service was excellent. Service in store was professional and friendly. The assistant was able to help me estimate my window sizes (since I hadnt thought to measure them!) and booked someone to measure them in my home a few days later. The blinds arrived well within the time frame provided and the installer put them in in under 15 minutes. Very happy with the quality and appearance of the blinds.

Francesco Di Martino

The blinds that we ordered came in the time frame that they told us also the installers were friendly and did a good job Installing our new blinds.

John C.

Phoned this store location and was assisted by Seda. She was absolutely great! She stayed on the phone and helped me place my online order. Great service by Seda !!!

Suzie Miller

Tia was most helpful and knowledgeable. It was a pleasure to work with her.

Renee Spencer

Seda our rep was amazing to work with in the store. She listened to what we wanted and what we were looking for, offered her suggestions and showed us our options that were within our budget. Ryan (our installer) did a phenomenal job, was very quick and efficient. Even when a few days after the install, we discovered a small tear in the backing of our black out blinds, I contacted the store and they were quick to respond, Ryan came back, set up a temporary paper blind and our replacement blind was back within 3 weeks. We love our blinds!

Linda Sullivan

Patrick and Herlinda provided excellent pre-sales service. They were knowledgeable, patient and helpful. The installer, Bernard did an excellent job. However, one of the four blinds installed was not what I ordered. I eventually received the correct order, but post-sales service was minimal. No one called when the new blind was in. I discovered that only after going into the store to inquire. The Associate Manager Harpreet offered excuses for the poor service and was unapologetic. Based on the post-sales service, it's not likely that I will return to this store to make a future purchase.

Kyle Waters

This was our first blinds experience and it has been awful and nothing but problems. Our initial install date was 13 weeks ago and the purchase date another 7 weeks prior to that. We are about 5 months into the project and we still do not have one of our blinds that came damaged after waiting all this time. Communication has been terrible we were dealing with the manager at head office since noone else would return any of our calls to get status updates and have not heard back from her either with when we will be recieving our replacement blind for the damaged product. Overall very frusterating process, terrible service, bad customer service, we will never be using Blinds to Go again.

Grant Turner

Everything went very well. No issues.

Dana Rawlings

Great first time experience! Patrick is friendly, patient, very knowledgeable, answered all of our questions, and helped us with a few details we hadn't thought of. We're excited to finalize our order! Thank you, Patrick!

Alison Bentley

Great service, knowledgeable staff and an excellent product

Nikita Singh

Andrew the sales representative was very knowledgeable and helpful!

Daiva Gaputis

I have bought all the blinds for my house and my farm house from there. Have been extremely pleased with the customer service and the product. No need to run around and look elsewhere for me.

Emily Bird

Looks like they have some decent products. Unfortunately when we went we were not acknowledged at all by any of their sales staff. After being ignored for 30 minutes and seeing the very unwelcoming signs posted throughout the store advising you could not browse unsupervised, we decided to leave.

Elaine Riddick

Cheena was my consultant and she was extremely helpful. She has a lot of experience and knowledge about blinds

Deborah LaRoche

Very enjoyable.. Rekha Chadha was helpful and very patient as shopped and made decisions. Answered all our questions and was pleasant to deal with. The store itself was bright and cheery with lots of product to choose from.

Jacquie Pemberton

Blinds to Go was amazing. Our blinds are beautiful and really have upgraded our home. I would recommend blinds to go to anyone looking for that added sparkle. Well worth it!

Cody Griffiths

Excellent service by the staff.

LucandCol Maltais

We were served by Andrew at the Nepean store. Andrew welcomed us immediately and his enthusiasm and willingness to serve us was outstanding. He listened to our needs and was very knowledgable in giving us options. I am very thorough, and he was patient with all my questions and Andrew certainly helped in finding the best solution. Yes, we are more than happy with our service with Andrew and we couldn't be happier with our choice of product.. Thanks Andrew and Blinds to Go.

Laurie Smart

Blinds look great but service was minimal and we weren’t told a price range or if we needed an installation. My 3 teenage daughters had measured it for their bedroom and they even said the lady really didn’t help us much. :(

Kurtis Meldrum

Friendly staff, great prices. Wouldn't go anywhere else.

Mikey D

It looks the same as it did years ago. Lack lustre. No inspiration there!!

Karen B

The blinds and service /installation were so AMAZING. We have more house to cover... we'll be back for more

Martin Fraser

Always very helpful, good quality blinds, lifetime guarantee which I have used and can confirm they live up to their word.

Heather Adams

The cord on the blind I have broke and needed repaired. I called BTG and returned the blind that same day. The DC, Andrew, met me outside to take the blind. Andrew explained the repairs could take up to seven days and the following Friday I was notified my repaired blind was ready for pick up. Thank You BTG for the service!

Walter Ammadeus

Had the best experience with the manager and installation, who helped me in every way possible. It's a no-brainer why everyone chooses Blinds to Go.

Angelique Provost

We bought a new house and chose Blinds To Go because we had already used them for a previous home and were satisfied with the service, product quality and with the warrantee. This time around we dealt with Andrew who has knowledgeable, friendly and fantastic to work with. Due to COVID, there was an issue with delivery and production times and Andrew went above and beyond to help us out. We highly recommend Blinds to Go on West Huntclub in Ottawa!! Thank you guys!!!

Natalie Sharak

Great service! We were helped in a timely manner, and we got exactly what we needed. Reem was so helpful.

Guz Zler

I was scolded for not writing my name down when entering the store and berated by this clerk, needless to say we left immediately, I'm redoing my 4 rental properties and will take my business else-ware never to return!

Teresita Yntig

Not satisfied with the services. Screwed up my order and screwed up my appointment. Don’t go to this location in Dundas Street West in Mississauga.

Simon Lacroix

I needed a few spare parts, worked with Patrick over the phone who was really patient and made me feel like he really wanted to help. Good experience

Diane Fabiani

The service was first class, from the home design consultant Cheena to the installation by Robbie!

Kawthar El-Mawed

I honestly had a great experience with Blinds to go from the sales representative to the installation to the final product. They took great care of everything, heard exactly what we wanted and were very informative to help us make the right decision. They provided us with someone to properly mesure the home and confirm all measurements before the purchase goes threw. Gave us many text notifications updating us of the whole process and the installation was quick and clean. The blinds look so beautiful in the house and i couldn’t be more happy. Will definitely be getting my upstairs blinds from them too.

Monika Lapczynski

Good quality blinds. I measured myself but the person helping me took a small amount off the measurements which did make the blinds a tad short but not concerned.

Brian Le

Just had two motorized blinds installed side by side on my sliding doors last week and I’m not happy with the customer support. As soon the blinds rolled down you can tell that one side does not roll completely straight down and it is angled. I asked the tech to fix it there and he told me to let Blinds to Go know and schedule another visit. It clearly looks off center and the gap in between isn’t even straight. Either the roll was bad or the mount was not straight. Checking if the mount was straight should’ve been his first check and could’ve been done on the spot so we could narrow down that is was a bad roll and he could just take it back. I don’t understand why this couldn’t have been fixed or checked on the spot when he was there but he insisted to schedule another appointment. I’ve emailed Blinds to Go to come up with some solution but they haven’t got back to me. Calling is pretty much useless because you don’t get a response. I’m very unhappy with the customer support here. For the amount i paid here and blinds to go being a well known company I would’ve expected better communications. Updated: My order number is 754602. Updated Dec 15: Dec 14th the installer came by. Blinds are even more crooked after they did their re rolling. I called, no response. Left a message, no response. Emailed, no response. Today tried calling again. Not sure how to get through to anyone here other then driving to the actual location. I only got a call back the first time because of this review. Problem still not resolved. Hopefully someone from this store sees this and responds. I’m not happy with this service. Been over 2 months now and still no blinds.

Lhang Dionson

Thank you blinds to go for your excellent customer service and installation. They were so helpful on deciding what blinds to get for my house. James did a Great job on installing everything my husband & I very much happy and content with James work. I highly recommend Blinds to go. Specially James installations ????????????

Jane Liboiron

I don't like shopping on line, it's a good preview but I would never order without seeing, touching and getting professional advise on such large purchase. Phalla Dawson made my first experience shopping at Blinds to Go an A+ experience. No pressure, answered my questions and concerns so I went, I saw, I bought. Thank YOU Phalla. :-)

Clare Hoebjerg

I had a sheer motorized blind installed over my sliding doors. It's stunning, modern and a totally clean look. I want to commend Blinds to go for their service from the first moment I walked into the store to installation. Great service, friendly and professional staff. Thank you!

Beverlee Ursini

The staff at Mississsuga Blinds To Go were excellent in all areas of my order Also Sammy from Barrie my installer/measure was fast and efficient Thank you so much

Donna Harper

Chenna came to do the measuring of our windows and give us a quote on pricing. She showed us all of our options was very informative to our many questions. She was also very helpful when it came to choosing our window coverings giving us options and then explaining why one or the other was the better choice. We both agreed Cheena was great to work with and so very nice. I would recommend her to anyone looking for window coverings.

Kristy Fleet

Terrible!!!!!!!!!! No staff working. No appts. Waste of my time. ..the worst service ever!

Frank M

Good service. Helpful and knowledgeable. I recommend this place?

Denesh Bachan

Service is terrible.

Denis Romanenko

Good vertical vynil blinds. But somehow they were made too long. Measured twice and even gave shorter lengths. They did not help with simple task to cut extra half an inch off. Had to do it myself.

Yousuf Mehmood

Extremely satisfied with service, price and quality.

Jennifer Smalley

loved that I could see all my options....great price and beautiful results on instalation

Mary Jessup

This is an amazing store. I have never experienced such professionalism, knowledge and patience. Sarah Egwejemu your patience and understanding was above and beyond. As a manager for over 35 years I hope my staff was as customer oriented as you. You represented Blinds To Go over the 5 star review I could give. Thank You

Jawed Karim

Very poor service, they took almost 5 months to install our blinds and two of them wrong. And unprofessional cut and installation. Wrong measurement . I don't know how they are serviving with such poor service. See the picture below, the cut suppose to on the window frame not on the glass????. They were suppose to fix it two weeks ago and still didnt hear anything from them. My brother going to see if we can get the correct cut onces and we install it ourself. It would be easier if we would taken it from home depot and install it ourselves and it would have been more cleaner, less headache, better cut and more professional work. Looks like they are bunch of amature and know no more than about blind then you and I.

kamal jaouhari

good sales person but bad customer service policy

Eve Heafey

Amazing employees!! Don't be deceived by the cookie cutter exterior, this place is full of helpful, knowledgeable and dedicated employees who really know what they are doing and provide excellent service. I went in for a replacement part I couldn't find anywhere. Andrew knew exactly what I was talking about, ran to the back and returned with exactly the piece I needed. Thank you Andrew!

Michelle Jackie

I am extremely disappointed with this store and I would advise against any knowledge of doing business with it. Lack of professionalism. Too many mistakes and huge loss of time for the same need. very poor professional customer service. In short my experience was a total desolation. I

Mary Mohammad

Andrew the sales person was great..he advised me about which right color should I choose for my blinds. Very nice gentlemen. Thanks for the great experience

John Capaldi

We purchased some new blinds from Andrew online last week and installed them today. Andrews product knowlegde and customer service is top notch.We have purchased blinds from Andrew in the past and the service continues to be great.

Rita De Almeida

I received great service!!! After leaving the store I changed my mind about the colour. They emailed me a picture of the new colour so I didn't have to drive back to the store.

Jackie Brown

Very good experience, staff very friendly and knowledgeable, product arrived very quickly

Norman Filiatrault

We needed new blinds after a recent renovation. We contacted Phalla Dawson and she was very helpful from the start. She came to our place to discuss options and cost and provided helpful knowledge. What was promised was provided on time and to our complete satisfaction. They were professionally installed by Bernard who made sure our blinds were secure and looked great. I would have no hesitancy in recommendng this company due to their commitment to making sure the customer is happy with the product. Thanks Phalla and Bernard !

Rebecca Newton

We received exceptional service from an employee named Afnan. She was professional and considerate of our needs. This Blinds to Go location in Ottawa is highly recommended!

Paul Deutsch

Everything went pretty smoothly regarding new blinds for my client.

Wayne Hartery

Just attended this location for my third time in the past 15 years. As in the past visits, I was met just inside the door and promptly attended to by Janine. Janine was a pleasure to deal with. She quickly pointed out an ongoing sale that was in force that I was not aware of. She demonstrated the products that I was interested in and was knowledgeable and very pleasant to deal with. Great store and staff! Thanks.

Doug Small

I can't remember ever having the kind of exceptional personal service I received from design consultant Kaycee Fischer to solve a problem I had with an now out-of-production small plastic part in a 20-year-old blind. I snapped the connector in the hanger hardware when I was reinstalling the blind after we'd had the house repainted. Kaycee found my 2002 purchase receipt, checked and discovered neither the store nor the Montreal factory had a replacement, and provided me with two new hangar brackets in hopes that they might work instead. They didn't quite, so she then came up with yet another set that she felt might be better. I had come to think this kind of patient, thoughtful cost-free service had disappeared ages ago. Kaycee proved to me it hasn't.

Yadvinder Dhaliwal

Very poor customer service.

Sylvie Bergeron

I was very satisfied with the service we obtained from Blind to Go Hunt Club for the purchase of shutters for 3 windows. Phalla and Bernard were very professional. Highly recommend!

John E. Hay

The service is excellent

Irene ll

Andrew was very helpful and knowledgeable. My blinds look great! The installation was done by CBI Installer, who did a fantastic job, well priced.

Rose Scialdone

After three months, my shutters have been installed and I am very pleased with both the installation and the look of the shutters. I received friendly and and real service in the BTG shop, and Omar, the installer, is very professional, friendly and patient. It was worth the wait.

Andrew Bell

We gave owned our blinds for 5 + years. Pull strings wore out. They repaired and three days later they were back in place. Of course there was no charge. We are impressed.

Ali Ashtari

It took two months for them to come and install our blinds. When they came they first removed our old blinds and then realized the person who had done the measurements for them earlier had done it wrong. So they removed the new blinds too. Now, our bedroom does not have blinds and BlindsToGo has asked me to review my purchase experience!

nilm

Nice, helpful and knowledgeable staff. Very courteous and smiling. Will recommend this place.

Lynn Whitestone

Saved a lot of money during 25% off sale. Blinds seem to be good! I used these for guest bedrooms (blackout is excellent) and basement windows.

Mississauga Uniforms

Easy to install, great service.

denisa nolan

Friendly service but pricey.

Farah Chandani

Excellent customer service. And with a smile. Great team.

Allison Porter

Great experience. I have used this location a few times and always had a good experience.

Blair Whynacht

The staff at Blinds To Go on West Hunt Club in Ottawa were very professional and our installer James MacIntosh did a very good job at installing them.

Seven DL

The salesperson was very helpful presenting all the options and explaining advantages and inconvénients of both. Blinds were ready quickly. The blind was built 1/8” too large to do the inside mount with the brackets. I removed the plastic caps at each end to make it work. A few slats were damaged and missing paint. They will replace these slats and return the blind in a few days.

Priya Sharma

Patrick (Merivale) was amazing from end to end. He helped us figure out what we needed! From purchase to install, we couldn't have asked for a better experience. James was quick and efficient on Install day and even took all the mess with him. Would def recommend this company if you're looking for quality affordable blinds. We purchased rollers, and they are amazing.

Dipti Mehta

We are going through the worst experience with this location. We purchased our motorized blinds from them last year and one of our blinds stopped working about 2 months back. We contacted them and they came and took the blind and went to get it fixed. That was great. Then 10 days later they called to come to bring our blinds back. Except they got a NON MOTORIZED VERSION :S . Okay so then they took it back. Then another 10-12 days later they come and they bring MOTORIZED VERSION but the WRONG COLOR! Then again he took it back. Now its been 2 weeks and we have been trying to call them to get our blinds back. No one has been responding or calling us back. They keep saying that their records say we got our blind back so there clearly has been a lack of communication between their employees/installers and the store. Its been really frustrating because its been around 2 months now and our house is completely transparent because this is one of our front windows! We just want our blinds back - the same color and motorized and we want someone to call us back because this is really been very frustrating.

Jenny Bruin

Service was excellent. Our windows were a bit unusual and we had patient staff who helped us figure out a good solution. I highly recommend.

Chad Kennedy

Good stuff

Gerry Ryan

Very pleased with our bedroom blinds. Andrew extremely helpful and very professional.

Ron & Michelle Barton

The first time that we went into the store, we dealt with Andrew. This was right when the stores finally reopened after a pandemic shutdown. I am not certain if he calls himself a consultant, but as far as I am concerned, he is just an order taker. He was sighing the whole time. We had quite a large order and he was frustrated. I almost walked out a few times. He never suggested anything, he just kept printing paper and discarding it. Finally, once he got it right, he took our payment and not sure what happened after that. We waited patiently for four weeks to pass before checking on the status of our order. Needless to say that I was very upset to hear that our order had not been put through. Casey came to the rescue and managed to put a rush on our blinds. They came within four days and are now installed. Thank you Casey and Lorenzo (installer).

selena weedon

Great service and so quick. I can speak from experience that their after service guarantee is outstanding

Rizza Raguindin

Thank you blinds to go for your excellent customer service and installation. Afnan was so helpful on deciding what blinds to get for my house. James did a Great job on installing everything. I highly recommend Blinds to go and will recommend to all my friends.

L J

Went into the store looking to purchase 4 blinds for my home. There is no stock whatsoever in the store it's basically a showroom where you view samples and place orders. This is not very convenient for shoppers but manageable. Then I was told it would take 4 - 6 weeks for regular blinds to come in! Waiting this length of time is simply not possible. I will definitely look elsewhere.

Ypie Buwalda

Excellent Service. Short delivery time! Beautiful showroom!

Pauline Danko

The quality of the workmanship was deplorable; I was EXTREMELY dissatisfied with the finished product. All 3 of the original blinds that were installed were all retuned. When the new blinds were installed, 1 of the 3 had to be returned! The only positive comment I can make is to the very pleasant, accommodating employees who work in the store.

vinh nguyen

Ordered 7 blinds and had only 3 correctly made. One was completely incorrect and was told that it was because they gave it to another customer. When the blinds were received, it was incorrect to our dimensions and the customer service representative told us it was our fault when it was them who wrote it. This was not resolved appropriately because they wanted to charge us for their mistake. I don’t recommend buying from here.

dave mckay

Huge difference. Privacy. Total light block. Perfect fit. Pro installation. So happy. Thank you. You rock!!

Lucie Cayer

"Staff is very helpful and knows their products. Fast delivery."

Alan Raci

I would like to give the Blinds to go at 403 & Dundas a well deserved 5 star rating. When my blinds arrived there was an issue with one of them where the pull up was not on the correct side as indicated in my order. They take the blinds back and had them fixed and ready for pick-up in 2 days. When I was there I told them I purchased blinds from them 15 years ago but I couldn't pull them up as the mechaminsum was broken. They looked on the computer found my original order and told me to bring the blinds in. I did exactly that and they fixed my blinds in 2 days. I am so happy, I did not know that Blinds to Go has a life time warranty of the mechenisum parts.