Reviews of The Home Depot (Interior Designer)

minh nguyen

You can find a lot off toys there

Justin Robinson

Staff were very helpful. Was looking for curtain hardware and the associate was quick to direct to Aisle 6.

Arlene French

Love the display that is there for. Halloween. .. Christmas.

Fran Ochsner

While trying to checkout at home depot there was a problem with my store card. Long story. JOANA at the Home Depot in Charlottetown was lovely and amazing and saved my sanity during the 1.5 hour wait.

A. George Adamson

Everything you need for your home, at affordable prices

Jamie Mackay

Good

Tyler K

Great place for all your hardware needs and what not. Always reliable and always so easy to return things.

Jackie Pineau

Great staff!!

Danny Lane

Poor service today, long wait at the checkout. Wny not process the next customers in line while you're waiting for a price check.

Christopher Larter

Over a hundred wheelbarrows listed in stock between 5 different models but noone was willing to sell me one. One person says its seasonal which i find hard to imagine for a place that sells construction equipment and the next person tells me its miscounted. 5 different models, miscounted. If your inventory is that kind of a mess than get your freaking house in order and stop wasting people's time.

Tamara Taylor

Helpful staff

Pierre Lavergne

(Translated) There is some original decor (Original) On y trouve de la déco originale

Cindy Buell

Beautiful gifts available

Maurice Sigouin

I spend a bit of time shopping here for tools, hardware, wood, garden stuff, lots of different things. The quality is good as are the prices.

Mr. White

Friendly staff good spot to go, easy to find stuff.

Jessica Campbell

Excellent service

Jocelyn Bellefontaine

Unsatisfied- Don't order counter top through them if you have any kind of a deadline. Confirmed they would have it done before our tenants moved in, told us it had a 3 week turn around. Took 2.5 weeks before they even placed the order which would've took a week to return, and then that it would be another 3 weeks to install it- only found out as I took it upon myself to call top to floors (thankful that I did) Ended up cancelling order & going with another company. Manager did nothing to help with the situation, except give us a refund.

Patrick Ross

Clean store. If you go when it's not really busy, there are not very many staff which makes finding help a challenge and finding expertise in a certain area is not there.

Cynthia Mulder

Good staff, knowledgeable and friendly.

jung.yuan chen

(Translated) The service staff are very kind. (Original) 服務人員非常親切。

Joy Fajardo

Came here to look for some kitchen inspiration. Got wide variety of options. Super excited to get started with my own kitchen ????????

Don Rayner

Well stocked for a smaller Home Depot, friendly helpful staff.

Mike Goulding

Great prices and friendly service.

Warwick White

Great products and quality. Knowledgable and helpful staff. Home Depot Credit card sometimes offers 18 months interest free credit when you spend $299 or more.

Xing Zhao

Helpful staffs

Jamie Smith

One stop shopping for so much

Michelle Hewitt

Great helpful staff in every Department. Suzy Pawley the kitchen designer was amazing. She saved me money on every turn. Ask for her! Fisher in appliances was also really great to work with and saved me a bunch of grief by giving me honest suggestions.

Matt McKenna

Ol Home Depot, what's not to like. Other than their weekend hours. Paint lady was great, lots of pizzazz and even sang while making awesome color suggestions. Not busy this evening. Usually lots of friendly staff with orange aprons around to help you locate products. Prices are meh but they will match Kent. Selection is good, lookout for the add on sales! I don't need any more Milwaukee battery powered jackets.. Tool rental department is good. Verdict - great all around hardware store for weekend warriors and some contractors

Roseanne Mossey

I had such an amazing experience at the Charlottetown Home Depot location that I needed to express my gratitude to Mike and his team for absolutely personifying the customer first policy that Home Depot so proudly displays in their store. Mike, through his kindness, patience and taking the time to understand my concerns as needs as a customer was able to provide customer service that went above and beyond. This was my very first experience in a Home Depot location and Mike's commitment to making the very best visit for me had made me a proud and confident Home Depot shopper. I know that this is a store I can believe in and who believes in me as a customer. This is a genuinely invaluable quality in any store that makes it shine and stand out. 10/10 for this amazing location, where customer care means you're a vauled part of the Home Depot family! They take the time to understand all of their customers needs and make sure to let them know how important each individual is to them. Thank you to Mike and his incredible team, you are all fantastic!

nancy anderson

Great hardware store. Went in and out with what I wanted.

Aleksey Zinchuk

Jeff C and MIKE provided exceptionally super customer service ✌???? Highly recommend ✌????

Margaret Pippy

It was awesome the paint supervisor was very easy to talk to.

Cliff Martin

Great customer service.

Rick Wightman

Went for clamps and glue. They had it. Managed to get a cash with a person, so that was nice.

TONY Gladstone

Got some great ideas and some interesting things you can buy ..... Lots of great products and helpful advisors. Price seems sensible too.

Thirsty Chef

Pleasant helpful staff. Found everything I needed.

Oliver Ross

It's awesome

Vintage92

Poor experience, I brought a fridge from Home Depot Charlottetown for 700 $ and they said that they would deliver the fridge after 20 days, when the day came for Home Depot to deliver the fridge they said that they would delay the delivery because of some "misunderstanding of the delivery date".

Terry Sock

Good place to get thing if you need it or not keep up with good job there

K.I. Matthews

Great selection as usual. Nice to be able to get exactly the number of parts I need. Strange thing they did with the cashiers though.

Paul mcguire

Great place for appliances and Fisher did wonderful job!

Jeremy MacLeod

Usually good service. Comparable prices to other hardware stores

Norman Beaton

Great staff

T. C.

Our favorite building center

Prince Edward Island Viking

Very nice store staff friendly just a visit for today didn't buy anything from thanks

Rachel Campion

Employees are very helpful and store is very clean. Seems to be a very busy spot

Jaime Tinoco

Excellent service and prices

Terry C. Blizzard

Excellent store

Chris Nicholson

My 3 year old loves the "car cart" hes well entertained while I shop. "Car cart" fits two kids so when I have the 9 month old he can sit beside his big brother and is also well entertained!

Harley Richardson

Great variety of products. Competitive prices. Helpful, friendly staff.

Robin Gill

Friendly staff, decent prices, great location!!

Pastimespei PEI

Good service

Judy Matheson

I placed if you need almost anything.

Al stewart

they had everything I needed

A Davis

Clean and well stocked with friendly staff. No complaints.

Jacob Savidant (savidante)

Went in looking for a simple kitchen faucet spout as mine has to be replaced, spent 15 minutes looking for one, had 3 employees walk right past without even saying "hello" or "can I help you with anything?". After not being able to find one, the next employee who walked by me I said "hi how are you doing?". As I was getting ready to ask if I could have some help, they replied "good", and immediately walked away before I could ask for help. Very poor customer service, so I'll go someplace that is actually willing to help me find what I need.

Chrifister

Very large store. Very large parking lot. They have great prices and great sales. Very large selection. Staff are very friendly and knowledgeable.

Larkin Lin

Good service

Allan Leard

Service was excellent and found everything we were looking for.

Steve Buell

Found exactly what I was looking for with the help of a helpful staff member. Got some good advice too.

Andrew Cohen

Smaller than other stores on the mainland, but carries basic necessities. Employees have always been willing to help.

Patrick

Tried to submit a review on Home Depot's website directly but it seems to keep getting deleted... I wonder why.... So I'm leaving it here, this review pertains to a specific experience (buying a new John Deere lawn tractor) but is reflective of many experiences I've had a this location First off there was zero customer service while ordering. The sales clerk really knew nothing about the mower at all. The mower delivery had to be changed because he also didn't realize the mower had to be gone over by a John Deere tech. Once figured out delivery did go fairly smoothly and for the first few mows I was fairly happy. However I quickly realized the deck was not leveled properly upon delivery. I just spent 3000 on a new mower and my old 2001 MTD mower did a better job. I called the store and spoke to the manager of the lawn and garden department. The manager told me it'd be a 3 week wait because it would need to be serviced by a John Deere dealer. I really didn't want to wait that long since my old mower was now gone. After some back and forth calling, the manager decided they could do it at home depot and it would only be gone for a week at most. That seemed reasonable to me and I said OK. I was instructed to leave my mower outside (since I wasn't going to be home), something I really didn't want to do since it's quite costly. It was agreed I could leave it in my back driveway since I have security cameras there and that made me feel safer. I called Home Depot the day the mower was to be picked up to confirm and to verify the driver knew it was in the back driveway. I was told if it's not out front they may just drive away so I wanted to make sure. I spoke to someone in the Lawn and Garden department and he couldn't find a work order for it to even be picked up at all. At that point I was getting pretty tired of the whole ordeal and told the man on the phone I'd simply buy a deck level and do it myself, however I'd have to find a neighbor whose garage I could use because it needed to be done on a level surface. The man on the phone said they'd reimburse me somehow if I came in but I really feel awkward about going in at this point. The whole process has soured me a bit and instead of enjoying my new mower I'm left annoyed. Like I said, I do like the mower but I really wish I could have bought it from a dealer but they were out of the model I was looking for. Customer service at Home Depot just really isn't great in my experience.

Nancy Richards

(Translated) Exallant service (Original) Exallant service

Daniel Rashed Real Estate

Returns easy. Staff helpful. Always a pleasure shopping here.

Terry

Follow up on projects are very poor. Have to continuously email them for updates.

Geoff Murray

Tools and stuff. Oh YES.

Louis Martel

Nice store

Lindsey Ross

Excellent service 9/10 times. I've been there tons recently and have had a lot of good help. I really appreciate that they will cut lengths for you when you purchase wood or trim. It's helped me tons with driving a hatchback and not a truck! I've only had two less-than-stellar encounters- an older gentleman in the tool rental section who had no interest in helping or even acknowledging me... and one guy in paint who suggested a product that absolutely would not have worked for that I was doing. It just took reading the can to see it was an absolute no. ???? For the two not so great times, I probably had 8 excellent times. Even the younger guy helping with carts and car loading is kind and helpful.

Freddy Martin

Great young staff. Difficult to get through on the phone

Joanne

Really nice store. Great service

Dave Garroway

Go to spot when I am in need of materials or tools for small jobs. Always pleasant staff who can help you locate what you want

Adam's Lab

Cheap wood, and the staff are friendly.

Ryan Morris

Excellent service. One of the workers brought me a cart to put my baby carrier in. Friendly helpful staff eger to help. Price match offered here also.

Barbara Joslin

Good store

Kayla macleod

I use to hate Home Depot but then I started to go to this one. Always super helpful and very friendly stuff.

doug Ashwood

No one around for help 0r assistance

Bonnie Wheatley

Not enough staff for a busy saturday

James Sobey

I was a fan until my last 2 experiences here. I live 45 minutes away from the store. We went in looking for a John Deere tractor (start at 2600 after tax), we see a "Don't pay interest for 18 months sign" my brother mentioned there is an add online for a free cart with it. Perfect. We ask the man about the no interest thing. He says that's with the credit card. We say awesome, let's do it. (The credit limit was 1500, well below our credit level and the 2600 you'd need to get this "promotion"). I run to Walmart, my partner finds out eventually that the card won't cover it all. We pay 1100 out of pocket. Annoying but we got the tractor, forgot to mention the cart with all the stuff going on. Tossed to an employee who has no idea how to split the bill, who then has to get another employee who goes over everything the first one had and is now trying to tell us we have to pay for 1100 in cash, which was what we were at the register for in the first place. Two days later, it's in our driveway. My brother asks about the cart. I call, the guy on the phone can't get anyone from Seasonal on the phone. I say that's ok, I'll call back tomorrow as it was close to their closing time. I call back, get seasonal, the man on the phone says "ya we have a few, no problem, just bring your receipt to seasonal". I drive the 45 minutes, get there, go to seasonal, they now say they have no idea, I. Sent to customer service. Wait another 5-10 minutes while I'm told by a employee to stand right behind a senior male customer, I said "social distancing is still a thing right? I'll stay here on the marked spot" The woman and the man (same one who offered the credit card the first day we were here and the one who knew what I was there for this time) go over everything and say something about the company puts up deals online and takes them down again, and how I'd have to do a return and purchase again, I say fine, then after all this they say " oh you have the credit card. That was the promotion earlier this week, and you can't have both" so their credit card is offered as a "special", and I drove an hour and a half to be told I already had the "promotion", which was the 1500 dollar limit on a card for a purchase of something it wouldn't even cover. I'll go to Kent's from now on. At least they offer airmiles while they give ya the run around. P.s. employees were all very polite, but uninformed. They don't know, and wouldn't know the online deals according to the woman who I dealt with at customer service. How can your seasonal section employees not be aware of seasonal offers? Especially the old guy who walks around like he owns the place. Also he once told my friend and I to go buy a dishwasher somewhere else, years ago, and took his earpiece out to whisper it to us. Lol

Rob Redding

Bought some wood, stuck it in my car and raised some walls!!! Thank you Home Depot!!!

Gordon McKenzie

Huge place kinda hard to find stuff sometimes, I wish the app had instore location for items on it like Canadian tire does.

Dallas singleton

Almost anything for your home is in this amazing store!

Kat P

Excellent experience with customer service. Good variety of products. It's my go to place.

DiamondzZ

Usually always has what I need even though I'm 14 LOL. The prices are always reasonable in the staff are always friendly.

Chitta Ranjan Nayak

For all needs for a Home or Garden.

DON MACEACHERN

Hi Folks. We went to home depot and bought a bathroom in total and have never had better service.We did get what we wanted with great help from the staff, They were very knowledgeable. We will continue to deal there in the future. thank You Dan and Brooke.

Brian Tredenick

Have been trying to call building supplies, two days now. Have spent 30 minutes waiting, have left return call info. No call, lots of confusion by staff to direct my call. If you need info go to store or go to competition.

Nathan King

Still one of my favorite stores for purchasing tools besides Princess Auto.

Priyank Bhojak

Nice store, Home deport customer credit card is good option to have. You can buy stuff and make payment within 18 months.

Joel Macneill

Everything i want for my home projects are here!

gallantish

Thinking of a new kitchen? Yes, the kitchen design staff is nice but they outsource with a company called Granit Design and they are the problem. They did NOT transform my vision and now I am relentlessly inconvenienced. Because of this I am strongly advising you to go somewhere else.

Tammy-Dawn MacDonald

Always helpful staff to help find what I need although sometimes the wait to find a staff member is a bit frustrating.

TruongChien Ly

Service

Eric Lacasse

Good found what I was looking for .

Joshua Biggley

Great experience tonight. Stopped in to grab some indoor/outdoor carpet glue. Stopped by the paint and adhesives isle but couldn't find it. I stopped an employee to ask where it was and, instead of just telling me, he walked me back to the flooring isle and right to the shelf. That is the kind of service that makes me want to spend my money in an establishment. I wish I had gotten his name as it was a level of service you don't find often enough.

Roger Vander Kaay

Love visiting the store great helpful people

Genevieve Mullally

Very Big selection ... good service, friendly, busy staff. Amazing tradespeople. Gen

Gurinder Singh

Its expensive but stuffs are quite good though.

Gordon Keen

Over priced

Raj (Raj)

All and everything for our homes! Great store with many supportive and knowledgeable staff!!

Shawn M. Arsenault

Usually good except to much product is high up on shelves and no ladders

Zabik99

Always my favorite hardware store. The staff is great and knowledgeable.

Sterling Ellingwood

Friendly staff

Marie Gallant

Everything you need to make your home beautiful in one spot.

Suzanne St.Amand

Great place to shop. Workers are very helpful and things are well stocked!

Norman Davie

Once you find an associate, the service is fantastic, however, be prepared to wait a long time before one becomes available

Baconator James

Great selection, the store isn't full of spam shelving inn the middle of the aisles (like Canadian tire), but they're doing the sleazy "we have one person on cash, so you can wait 30 mins or you can use the automatic checkout, which we'll push on you relentlessly" move.

anoop varghese

One place for all that you need for a house

Amy Gamble

Very poor customer service experience. Was told order was ready got there notthing said it would take 10mins to get ready and 45 mins later still no one talk to a manger to go find the guys and he wasn't even where he should of been would not recommend to anyone . And if you do go make sure you have a day to spent waiting ..

Ryan Collings

Speedy

Daniel Runighan

Amazing staff. One of them even helped me for the whole time I was there and made sure that I was satisfied with everything that I needed

Josh MacKinnon

always easy to find an associate to help you find what you are looking for

Angela Eldershaw

Not impressed at all. Went in to buy a few things and got to the checkout to find no cashiers, only self-checkout. We left without buying anything.

julian adams

Excellent knowledgeable staff. Had great assistance in locating everything I needed and answered a few home Reno questions I had.

王士良

(Translated) — A family needs everything. (Original) —個家庭所需要的物品都齊全。

Kristina S

All the staff members are always so helpful, kind and knowledgeable.

Graeme Brown

Good choices, excellent man's toy store.

Stuart MacNeill

Staff are always helpful and store selection is the best.

Earl Gennis

Great store....friendly staff!

Barry Dennis

Looking for "Lenox" all purpose lubricant Not available in yur store. Teh associates did teh best possible, but coud not help

mark sabada

Polite and cheerful staff

john mac

Great selection

Jonny M

Not enough staff but I guess it's that time of year!

stuff morestuff

Loved it

Paul Gallant

The help for this day was knowledgeable and polite. In and out in no time.

Ron Smith

One of my favorite stores. Ample parking and easy access. My wife likes the clean and large washrooms. The selection of building materials, tools, home improvement items, appliances and garden equipment and supplies is impressive. The staff is always helpful.

MingJie Jiang

A good young man helped cutting wood separately.Thank you very much.

Karl Dunfield

great clerk very helpful

Marie LaPointe

Always a great experience, whether I know what I'm going in for or need to ask an associate for assistance. Great store layout and amazing staff.

Peter D

I was looking for a new front door handle. Found what I needed no problem, and had no trouble getting my questions answered. Prices seemed reasonable. Recommended.

Miriam MacLeod (Mimi)

Greeted at the door. Helpful staff throughout. Had everything we were looking for. Cashier was quick and efficient.

Jorge Ramirez

(Translated) We all know the inventory of Home Depot always well supplied does not detract at all from other countries, super !!! (Original) Ya todos conocemos el inventario de Home Depot siempre bien abastecido no demerita en nada al de otros paises, super!!!

John Granger Mitchell

Great bargains Friendly staff. Very helpful..

Elizabeth Campbell

Staff is friendly and helpful. Lots of home improvement, project and tools available. They also have seasonal things like a garden center, decorations for Halloween/Christmas. I love the Halloween stuff personally. Lol..

David Panton

Staff was helpful and I found what I needed. They made suggestions that actually saved time and effort.

Earl of Sandwich

Professional staff. Good selection.

ethEYP

Staff are not helpful or knowledgeable, wanted to purchase a house plant, the barcode on the plant didn't work each person paged another person after the 5th person I took the lable for the plant from the shelf and asked why they didn't scan that, they said while it would work, they didn't want to. I left the plant and the store, then I needed to purchase a specific paint color I phoned the store, they left me on hold for over 7 minutes then someone came on the line and said someone would call me back, 4 hours later they did but the person that called said they had no idea if they had the paint in stock and perhaps I should just call back later. Please train your staff properly!!!!!!

Peter McKenna

Good variety home improvement items has a lot of different tiles that are not carried in other stores

Dj Lutes

Ha 8 am delivery dosnt show up till 130 they loaded up and drove right by to go to tignish. They "forgot to load our material. And to top it off they didn't send the whole order when we got it. Waste of time going there to pick up material they forgot.. Not that hard to read a list and load a truck. PS thanks for the green post should have been brown. You need better help

VR Daddy

They have what I need. The staff are knowledgeable. Great deals.

James Panton

Love the email receipt option. Wish me places had that.

Sandra Stewart

Very helpful and very friendly. Great shopping experience.

Bob Bryant

An awesome place to shop. Clean, organized store. Love shopping there. Farley approved

Lucas Sencabaugh

Workers are very nice and always helpful. Better to ask questions then aim endlessly

J

Helpful and friendly staff.

DleeJable

Like anywere. Terrible costumer service. In fact even the workers know it since they insist you use the self checkout. Guess they just want to stand there and get paid.

John Power

Always has what I go there for!

Jonathan Henderson

It is what it is.

Tim Beals

Good place to get anything you need for home repairs

Robert Lofstedt

Love this store and the people who work there. NO, I have family or friends there! I enjoy the friendly and mostly knowledgeable service and the no-hassle return policy. This is GENUINE rating. Rob L

Lori Fry-Gordon

Never get tired looking in there. Great selection.

violet woodliffe

Great staff

Rob Nelson

Best people in the bizz! ????

Jonathan Tw

Very helpful!

Chris Hendrickson

Spacious aisles, quick checkouts.

Donna Jack

Super easy to rent a carpet cleaner VERY helpful tips and service from Cameron in Tool Rentals.

chantal Delude

Great store great service

Robert Ritchie

Ace

Tammy Ball

I always find what i want and more!! Thank you Anne for your help

Blaine Macisaac

Great service and great staff

Dar B

As usual, the employees never disappoint. Always helpful.

Tyler dephour

Decent home depot, I find its big enough to have what i usually need. Dude in the Garden/ BBQ section is awesome customer sevice.

Rory Shaw

Great place for service! Pretty much have everything I needed!

ilimex1

(Translated) Excellent attention, all very helpful and friendly (Original) Excelente atención, todos muy serviciales y amables

Lori Beck

I received great assistance today from Paul. Helped us find an unusual item.

Kevin Jenkins

Lots of variety.

Nghia Nguyen

Very bad service. Order a range and asked to wait 2 months for delivery. After 7 weeks they call and notice that no product to deliver. No refund directly but ask me too get refund at store. Crazy home depot.

Cory “HOLLYWOOD” Drake

Great staff and great products

christine taylor

Was not happy with how something was worded on the sign for the shed kits

Gary E Schoenfeldt

Great place to buy custom cut Venetian blinds. In and out in a few minutes!

Jimmy Hendricks

It's home depot. You go here because it's cheap. Don't expect much else

Steven Harris

Always have what I'm hunting for

jayden and brayden

It's very expensive it cost 100 dollars for just 2 things that you can get cheaper at Walmart

Allie McCrady

It took a little while to get help with getting my lumber but the staff were helpful and friendly. It was difficult to work in the lumber area as it seemed to be set up for the online orders which were stored in the middle of the aisle

Myrlane Ball

Excellent service.

Mike Egan

Like the one in pei Canada,

Donna Matthew

Some good buys

mary gregory

Excellent deal on my cedar trees service was great too they helped alot getting then big ones into my car without breaking any lol

Michael Donovan

Entire store powerless to deal with problems. Absolutely awful ongoing experience that no one seems willing or capable of resolving. Store Location: 60 Buchanan Drive, Charlottetown, PE Store Manager: Michael Conner On February 26th, 2019, I paid for a washer, dryer, and dishwasher, 9 weeks later, 5 repairs, hours and hours on the phone with 6+ different people, NONE of the appliances are working properly. As of right now, $2089.47 has purchased me: * 3 brand new appliances which either work poorly or not at all. * 2 full days of vacation time from work spent for repair calls. * Literally hours on the phone with Home Depot representatives, Mabe warranty representatives, and repair service dealers over the past 9 weeks in an effort to resolve the situation. * Stress for myself in dealing with this circus and stress for my family as we work around a lack of functioning appliances and Home Depot holds on to the money that I would gladly spend elsewhere for actual working machines. * May 29th, 2019 - The situation is STILL no closer to being resolved! What I want is to magically go back in time and never to have dealt with Home Depot in the first place. Since that is actually impossible, I will accept the full refund on my money, removal of the faulty appliances from my home at a time that does not require me to leave work, and to never have to deal with Home Depot again. Unlike time travel, this is absolutely possible and requires only that someone at the business takes responsibility and does what is right. Does this have to go all the way up to Jeff Kinnaird to be resolved?

LUCAS YOUNKER

Staff don't seem to want to help you

Alana Doucette

Staff was helpful and they had products we wanted

Jackie Nicolle

Busy

Amanda Smith

Super helpful staff, everyone seemed friendly and patient during this frustrating time. Especially since we needed a new appliance and didnt know what to expect. Great job

Judy Mcisaac

Go to this store to get sample paints..great for small projects.helpful staff at paint counter

Barry Marshall

Prices seem to be getting much higher. No longer the best deal in town.

Ray Giddings

Love this store items are well displayed and reasonably priced.

Bill Zhang

good area, friendly staffs, easy return.

Cecil Murl

Great service, very helpful

James Lea

Excellent inventory, but difficult to find assistance when needed

john dow

Easily found what I was looking for and had friendly staff infor all my questions

edward cooper

It is 4.2

Granger MacPhail

Very good and helpful

Danny Judson

Very disorganized

Charles Ting

Get my hands on , start from homedepot.

ernest hughes

Great service

Angela Murphy

Hard to find items and staff to assist.

Emily Darte

Always have what i need

jody p

Lots of wood and more

Hong Xu

find everything you want to build

Eleanor Aboganda

Location and prices are great! Staff is very helpful and attentive! Happy with him for his service!

Dean Jay

Great sales and deals

Lucas Robinson

Great black Friday deals!

Grace Sherstobetoff

Has everything i look for

Aaron MacEachern

Terrible experience. Bought a 300 dollar rangehood only to find out after opening box that an accessory needed for round ducting installation, was sold seperately so i cant install. Accessory is a SKU but out of stock and not one person could tell me anything on new shipment or if it was at another store. Should be clearly stated on outside of box that this item sold seperately. Also, an online rep give me contact for supplier in order to get myself. I tried that and they say have lots of stock but costs more to ship to me than part is worth. I cant understand how a Home Depot purchaser cant get an answer on delivery while supplier says they have lots in stock. What a rotten experience on something that should be so basic. It was a Nutone rangehood by the way

Mini Barns

Allow a good 20 minutes extra if price matching anything over a few dollars. They have to look it up on their own computer and then find a manager to approve the discount.

CARL MAC DONALD

Terrible experience ordering something that wasnt in store. Pretty much impossible.

Jeff Dulude

Familiar selection to US stores. Friendly, helpful staff.

Dave Smith

Workers @the store would not help me load stuff on a cart, won't go there again.

Kevin Kelly

Great service friendly people even cut my pieces of lumber to length for additional customer service

Ellen Smith

This store doesn't have NEAR the selection that other Home Depots have...only because it is in PEI. Very sad...

Kalen Veitch

Excellent store as always!! Very knowledgable staff.

rick gallant

Went to home depot today to try and buy a snow blower. It was really an experience worth writing about. First off the guy in charge of the snow blower section was the most unorganized guy I met in a while. I had to school him on the features of the toro such as the snow shoot control which they have a patent for, and how the engine stalls when over worked cutting down on the need for sheer bolts. The poor old fellow seemed interested and it's good I could teach him a thing or two about the products he is trying to sell me. I still wanted a couple extra sheer bolts so he went to look for them and come back with a pack he said "I think will work, they are a little long though" I gave up on the torro machine because it was a bit bigger than I needed. He said he had some Ariens out back that were 24" I said great! Half the machines back there didn't have prices on them, he didn't know the prices and had to keep running out front for each individual machine I asked him about and then come back with the price, good boy lassy! One had no keys with it the other had no manual, I told him I could live without the manual but I kinda need the keys, he suggested going to vessys to get a universal key? What kinda company suggests that? Ok so by now I'm annoyed, I call vessys they had 1 24" Arien left, I told the sales guy to hold it I'll be there, before I hung up I asked him if he had keys and sheer bolts to fit that machine. He chuckled and said he did. Long story short I was very pleased with vessys. I recommend to anyone who is half smart at all and wanting to apply themsleves to look into a job at home depot Charlottetown. I would not be surprised if in 6 months a good worker could be managing the store, a great worker could probably be CEO lol. This is not my first horrendous experience with home depot and I'm certain it won't be my last but those are stories for another time and another review.

mark mccaffrey

Lots to choose from

Karel Ford

The assistance management was rude and snotty when being noting but kind . Than made comment about me being from another country and to learn English better that made me sad inside.

Manon Leclerc

(Translated) Great We can find everything we need (Original) Super On trouve de tout de dont à besoin

John MacKinnon

Got what I went for.

Lou Doiron

Great Customer service with JANE in Flooring Dept ,

Matt Wadden

I called yesterday at 840 looking to buy a well water pump got customer service thats fine asked for plumbing department and got returned to the customer service ???? fine... got transfered again to plumbing and two guys were arguing about which one was going to take the call and they hung up on me !!!! I was not impressed oh well eat sh@t home depot i spent my $500 at kent instead . I wont be back to home depot charlottetown

Steve Muise

Good materials at decent prices. Customer service is spot on too.

CJSM Doughty

Great, friendly and knowledgeable staff!! Fast check out with the self serve option, de bit machine wouldn't tap a $30 transaction, but staff were there to help! Product is a bit overpriced compared to Canadian Tire and Princess Auto

John Williams

Awesome, the staff are very helpful and go to their way to help you find and order what you're looking for. A special thanks to Heather.

David Campbell

Great selection and service

B G

They have everything

Maureen Cheverie

Couldn't find any staff.

Danny McKarris

Friendly staff and all the product line up we have come to expect from them

YongZe Bian

few associates and hard to find someone to ask

Leo McCloskey

Great place for all your home needs from tools to garden, pest control and more. Friendly service and will go out of their way to help.

Calvin MacMillan

Was able to find all that I was looking for

Gord Mullins

I like some things about home depot usually cheaper than Kent ..but like Kent, their staff have zero knowledge due to high turnover and low paying of employee's

Trent Sorrey

Staff are standing around talking to each other instead of helping with loading lumber on cart or on the truck. The one staff that offered to help had no idea how to and just got in the way until told to leave. AND the large doors for exiting with lumber did not work.

Justanother Islander

Store is spacious, easy to move around and find merchandise. Staff are knowledgeable and ready to help.

Nathalie Carrier

Your "everything" home hardware store! Friendly, knowledgeable service!

Peter Noonan

Great staff.

Marion Trowbridge

My husband & I have been searching for a storm door for our house for over three weeks so we decided to visit your store on Thursday, September 17th around 4'ish. Our first encounter was with a male clerk down by the doors & window section. This gentleman was busy with a customer so he told us where to look. We had questions so went back to wait our turn when a lady clerk with short greyish hair came along and asked if she could help which I must say she did. She helped us look through the various doors and then went back to the computer and discovered that there should be some just coming off the truck so off she goes and returns with one on a trolley. We feel that this lady went above and beyond to help us out. We were so excited we forgot to get her name. We both agreed that this is what customer service is all about - friendly professional service and willing to go that extra mile to please a customer. Our experience with this lady definitely will encourage us to return to Home Depot again. Thank You for your Exceptional Service. I should also note that this lady's shift was almost to an end. Hoping this will enable you to identify her and pass along our thanks to her.

Shannon LaBobe

Helpful

Laura Chaisson

Help was always there when needed

Sharon Wolters

Very helpful thanks

travis trainor

They most likely have it

Stuart McCarville

Got what I needed.

Leon Nicholson

Help landed, when i found what I wanted.

Chantal LeBlanc

Great customer service, best home improvement products and knowledgeable staff.

Durand Judge

Great help from staff as always.

Claude Martel

Great customer service!

Davis DWX Ward

Great store! We are lucky to have it in Chtown.

Mark and Kim MacAdam

Found what I came in for and more.ran into a guy I went to High school with.

Robert Waite

(Translated) Yachts of staff to assist you. (Original) Iots of staff to assist you.

Colin Cairns

No staff to help me find what I was looking for. No carts for plywood available and staff not following social distancing etiquette. P

Rob Arthur

They could not find the tiles I needed though they were apparently in stock somewhere. There was no one there to sign for getting a cash return on a Saturday afternoon. I could pick it up on Monday morning.. They ordered more tiles but won't arrive for two weeks.

Janice Thistle

My favorite store

hongkai yang

(Translated) Service is pretty good (Original) 服务蛮好的

Bobby Trowbridge

A great store with great staff and wonderful customer service. I made a lot of purchases here over the years and I've never had any issues.

Lisa Underhay

very helpful staff!

Peter Bennett

Got everything I was looking for.

Viola Fogarty

Awesome as always

gary Dougan

They carry the product I needed. Staff really helpful and prices are reasonable

Andrew MacFarlane

Horrible management! I've had much better service at the other building suppliers in town. Seems to be a lot of employees who don't care to serve customers. Really too bad.

Winnie Moores

Very helpful in paint dept. We are painting our kitchen cabinets & they hot us everything we needed!

Wendy Gunning

Great selection. Fantastic service

don corbett

Great place

Spud Sherren

Great to deal with.

pooja mandal

Poor customer service ever!

Patrick Walcott

Pleasant staff

susan simpson

Everyone so helpful. Something for everyone

Limber Siren

Lots of selection for renovations and friendly staff

Cory Drake

Great staff and lots of choices

Rovert Robert

One of the men that works in the tool rental department has the worst customer service I have ever experienced. Rodney is the persons name. From not answering the phone to sitting in the little back room while people are waiting at the cash area. Three different occasions where I had to get another staff member to go in this room and get him. When he finally arrives he makes you feel like he is doing you a favour by even showing up to take my money. Having done many home renovations I am very aware of how much materials and which tools I require. Time and time again I have either had Rodney try to up sell me far to much material or the wrong equipment (once sent me on my way with a sander and no cord, he proceeded to blame a young guy when it was Rodney who I was dealing with) When I tell him I have used X product and Y machine before I have been met with responses such as: obviously you are not doing it properly, or you should just hire someone. I am sure he has a lot of product and store knowledge, but that guy needs a serious customer service update. When I see that he is working I will usually borrow a tool from a friend or just leave the store completely. Today I am on the phone trying to be connected to the rental department (yes he is working I asked). I was transfered 4 (5 by the end of my call today) times and no one even picked up the phone to say one moment please. A young girl took my call and tried to help me out, but was not sure about the products. I am in the hotel and restuarant business where a smile and a hello go a long way. If I walked into the rental store and Rodney greeted me with a smile and "how may I help you today sir." I would probably laugh so loud the lights would shake. At least I would know that management has taken this complaint (and it is a direct complaint about his work ethic and service level) seriously and talked with the staff member. Today I had a guest tell me that one of my employees was "fantastic, but the other day another staff member did not seem happy and wasnt smiling." I congratulated one staff member and had a private talk with the other staff member about customer service. On the third day the same guest came up to me and said 'you must have had a talk with your staff, because today she was so helpful and friendly' I thanked the guest for making me aware of the situation because as managers we can not always witness our staffs behaviour and interaction with our clients that in the end pay our bills or stay and shop elsewhere. Good luck to Rodney. I may be by the store in the next couple days and if I receive Rodney's personal standard level of service I will send you another note detailing my experience. As for the rest of the Charlottetown store: Flooring department is very good and helpful, paint is great, lumber (usually get it myself) good service, cashier provide good service, but I find the best counter people are always by the loading dock door. Like any business we have good apples and bad apples. In my personal opinion Rodney has fallen off of the company tree and has been laying on the ground rotting and probably affecting other apples.

Rob Pineau

No one ever came to us to see if we needed any help with anything. Couldn't find a thing we were looking for .

Josh Simon

Super helpful staff!

dina blot

Doubts about something? Just ask, very helpful and friendly staff!

Patsy Somers

Had to wait forever. Not enough staff in the department

Martin Siebert

Their very helpful staff made my day and I will highly recommend other to visit this great store.

Daniel Barry

Staff was friendly and they had almost everything I was looking for

Mike Listman

Home Improvement Specialist, you name it they got it.

D B Cooper

Very helpful and informed. Very friendly staff. Will be back.

Paul McCarron

It's what you'd expect at a Home Depot.

Amber D MacLean

Great place!

Sing Lam

It would be good if it opens up one in Summerside

alex stewart

Staff doesn't speak English

Charlie Mack

Too pricey.

CathyDavid Livingstone

Dead battery in my $200 drill set and since I didn't pay for it with a home Depot card I have to contact the manufacturer. Not like Canadian Tire or Princess Auto where they exchange it. So much for off line shopping?

Jason Decourcey

Mike the manager was very helpful. Thanks Mike!

1978mcduff

You can do it, they can help!!

Sefton Dixon

very helpful

Sarah Riehl

Extremely disappointed with their flooring service. Went to order flooring for instillation beginning of July. They told us to come back early August as they did not have an installer. Came back in August. Paid to have someone come quote us. I was told he would call to set up an appointment within 24-48 hours. One week I went to the store. After we got the quote, I paid for the flooring and instillation. After 11,days I went back to the store as I was given no further calls or updated. I was told by Mark, that the installer would call between Monday and Wednesday. They did not call. I will so be asking for a refund and going elsewhere. Get it together Home Depot.