Reviews of DMC Detroit Receiving Hospital (Hospital)

.Kellie Jacobs

AWFUL HOSIPTAL ...THEY THINK EVERYONE IS OUT TO GET DRUGS SO WHEN SOMEONE IS REALLY IN PAIN....THEY GET NOTHING. .FURTHERMORE SEEN WITH MY OWN EYES CAR ACCIDENT VICTIM COME IN HERE AND THE DOCTOR'S WRITE FOR TYLENOL ...AGAIN BED SIDE MANNER AWFUL ...SHUT IT DOWN. Fyi left left after being there 24 hours and them helping me none while I listen to nurses and staff talk about other patients and how annoying they are smh you won't correct anything I was in mod 6 for 6 hours with no human contact!!! Going to contact State board

Ramona Washington

Great Doctor, My leg is healing great!

David DiGirolamo

Very nice hospital not a very nice part of town. The nurses are awesome

DeDra Flowers

EDIT:To Detroit Receiving Hospital (Owner), thank you for addressing this comment. Which situation do you intend to have a deeper look into? ORIGINAL:The place that has caused me the biggest amount problems is in the Emergency Room, and it was bad enough that I had to drop this rating to 2 stars. Some of the best doctor's and clinics work out of here, but the Emergency Room (especially for patients who aren't there for Trauma reasons) is antiquated. It looks as if hasn't been updated in at least the past 25 years, (it might really be closer to 35-40years) and employs some of the most rude, uncaring, and often disrespectful people that I've ever encountered working for any DMC Facility. But the rest of the Hospital is the best!

Adisak Vacha

So thankful with grateful heart fell to all the doctors and nurses saving my son lives and took great cares of him????

Amber McGill

It was the worst thing in the world, the head manager was a total jerk and did not respect me and my family when visiting. Even though I'm just a 12 year old girl he was a jerk with no life blaming children for what he did. He stepped on a 10 year old girl's toe that was suffering from cancer and blamed it on a little 3 year old who was all the way on the other side of the room. The family said that they were to sue the manager and they did and yet he still is working as the manager at the DMC, like really? The staff there acts like they don't even care about anything. My aunt works inside the food court and the nurses think that they do not need to pay for the food like really grow up. Half of the time the doctors stand there like they expect you to do everything for you. I remember one time I had to go to work with my aunt, once I got there I went to the bathroom and a doctor looked at me like she wanted me to hold her food and starbucks, she yelled at me saying that are you not going to carry my cup and food or just stand there like a statue, after that I straight to the manager and he did nothing he said well why didn't you carry her cup and food i yelled back saying get a life both of you I am an 12 year old girl I am not your maid if you want a maid get up and go get because I am certain that I am not one, so I prefer you never go to the Detroit Medical Center.

Michele Corrado

I don't know that I can even give one star. This hospital DRH has no respect or regard for patients or their family. My daughter who is a college student in Detroit is currently a patient - she has given permission for the doctors to speak with me however no one has contacted me nor have they given my daughter any information. My daughter has never been an inpatient before and does not know the questions to ask nor has she been explained her patient rights. I have called and been hung up on several times and told not to call back. That is absolutely ridiculous. The patient has rights however this facility doesn't respect them. I am appalled that a medical facility in this day and age would have this kind of patient care and lack of communication with both the patient and their family.

Felicia Sanders

Over crowded need to be faster wi

Allison Drutchas

This review is for Dr. Crystal Lee-Billing only. I only went here for a basic annual check-up and one follow-up appointment to get my very standard prescriptions. From start to finish, my experience here was terrible. I arrived on time to appointments, only to sit around and wait because employees had arrived late, and the doctor refused to see me before her medical assistant arrived, even though the doctor was there and the medical assistant was late. It took 4 calls from me and WEEKS to get pre-approval to my insurance company for a medication prescribed at my appointment. They misreported my insurance, and as a result I started getting bills from the DMC which I should not have had, which I had to waste more time resolving. To the extent I did interact with the doctor, she was fine, but she was not apologetic at all for her incompetent staff and overall poorly-run practice.

Eddie Gardner Jr

I didn't receive proper care staff was rude and unprofessional. I will NEVER NEVER go back to this hospital! I am filing complaints now with my insurance bbb and the hospital. I don't care if I'm bleeding out and its the closest hospital at the time I'm not going there.

Ana Jahn

I gave it three stars because they were respectful staff. I took my daughter in to the ER and I can only say that we were treated with the outmost respect. Everyone from the security guard to the doctor made us feel welcomed. The ONLY thing that did catch my attention and did worry me was when the nurse who brought us into our room asked another cna if the room was ready and she said I dont know but it looks clean. The last patient was in and out.

christie jawad

The oral surgery was crappy service. Expect for them not to answer your phone calls or return your messages. You have to ask for supervisor just to get an appointment. After the appointment they’ll ask for your X-rays. If you don’t have your X-rays at the time of your appointment. They’ll make you do the run around just to get any service. Then you’re back to square one. Where they don’t answer your calls again.

Vanngee GM

Linda Cosby ( Environment Experience ) is an asset to the Hospital.She made my family stay at Harper Hospital very easy,made sure our room was clean & engaged in conversation that was encouraging and uplifting.

I Think

Well, while there are some wonderful doctors at the DMC, there are also some who commit horrible acts of battery and human rights violations. I had a illegal and botched tubaligation at Harper Hutzel Hospital, the effects are devastating and life ruining. I am dying slowly and getting worse as a result of this horrible acts of battery against my person. I'm not the only one.. this is a ongoing lifelong practice for this hospital. I have been begging and pleading for a reinastomosis and immediate medical care but I have been ignored, mistreated and further abused by the GYN Doctos. There were further abuses committed by DMC WSUPG Departments of Endocronology, Dr.Seyum...The current CEO Dr. Lozada and Patient Safety Administrator Amy A. Refuses to even acknowledge my calls or the issue that took place. She (Amy A) did take 1 initial call and that was all. The DMC Hospital is in Violation if (my) many individuals human rights, in soo many ways. They too engage in eugenics through their medical treatment of Blacks, Men, Women and Children as well as other minorities I am sure. I have been reduced to taking pictures of physical incidents related to this operatio . I have been black listed, humiliated and mistreated by other doctors as well. Maltreatment and neglect in relation to what was done to me at the hands of DMC doctors. I have been left to die and bleed to death, my quality of life is very low. I have proof of everything that I am am claiming and I am more than willing to show this proof. It is time for people to speak up and speak out.

Kelsie Anger

They took me to the psychiatric ward for flu symptoms and what felt like a panic attack. I was sick and felt scared with a racing heart. I don’t know why they took me there, because once you enter you can’t leave without a doctors approval: it took four hours to be seen by the rudest doctor on earth, so meanwhile I thought I was dying and they wouldn’t let me lay down or leave. I felt like I walked into prison, not help. I will be traumatized by this for a long time. The nurses were so uncaring and would hardly speak to me, I hope other hospitals can actually help.

EastLand West

To : Dr. White Silvia vanderfurt Michelle Speed Gregory A Brittany A Karina Nicole Rita Alexia Junchay Trudy Aaron N. Physical Nicole Physical Linda H. Physical Kareen Anagli. Nutritionist Elias Aveen Betty Rachanda The Man Whose son is Going to South Korea The Ambulance staff The IV Team All The Angels Working Here, Thank You for Spreading hope instead of hate.

Golam Isteja Choudhury

Ridiculous emergency service.

Desiree Matthews

It's been a long time waiting 3years of continuous referrals to get my tooth pulled and after waiting so damn long I've gotten as far as talking to the receptionist at 2-3a.m. now the pain has worsen causing it to hit a nerve when I go into my dental office they only offer me antibiotics and a damn referral to you all for 3 years could someone other than the damn receptionist tell me something asap I don't get it's appointment only but you never get back with the patients there's gotta be another way of contacting you this is a serious matter......... oh I almost forgot if you go through emergency they give more pain meds instead of just sending me upstairs to get it pulled you should take your job more f***ing serious people like me have been waiting and can't escape from getting referrals to you ????????????????????????????

Savannah Olszewski

I've been calling several times every day for the past few days to get an appointment to remove my wisdom teeth and nobody in the front desk or oral surgeon office area will answer or return my calls. They've been recommended to me several times and I'm really disappointed.

Kai Michelle

WORST HOSPITAL IN THE COUNTRY!!! PLEASE GO SOMEWHERE ELSE IF POSSIBLE! NO ONE WANTS TO DO THEIR JOBS! LAZY, LYING PEOPLE

Kelly White

General staff is always so rude which is a shame because I love my doctors and nurses. Time to transfer to U of M ✌????

Mariane Mroue

I dont usually leave reviews, but this is by far the worst hospital or at least the sleep clinic is terrible. I've called them everyday for 7 days straight to get ahold of someone so I can see my doctors and no one picks up the phone nor returns your call . I contacted management, and the lady tried to help me to get a hold of them and still nothing. She tried calling them and she even got back to me and told me that she wasn't even able to reach them. She was concerned, and reported it to cooperate because you can call them for 2 weeks straight and no one will pick up the line. It's a sleep clinic so I hope the employees arnt sleeping on the job. How sad, that it's that difficult to schedule an appointment or to even reach staff for something so simple. So unprofessional I would NEVER be seen there ever again. I changed My doctor and I can't even get my documents faxed over to my new doctor for reevaluation because this hospital won't respond and fax over my progress notes. Truly disappointed and disgusted with this facility.

Farley Cunningham

Great hospital first class

Fatma Alhatimi

Worst experience ever. Husband had an accident i was not allowed in despite him calling me from their phone asking me to cone in. I had to leave my newborn with the uber driver out. They planned surgeries for him without even taking consent from any family members or even let me see him before surgery

ada Taylor

Great hospital good employees, very professionalism I really like the PCA there on units 5q Miss Dorothy costs/& Jennifer taylor these women makes its enjoyable and content being there . Amazing ladies... thank detroit receiving hospital.

Lindsey Ann

This hospital is in need of extra staff members for hourly cleaning. I do not want to rant about this issue, but I believe that this is necessary for patients to feel safe while in this facility.

Steve Burrows

ER staff was phenomenal responding to my injury, Dr’s were thorough, nurses helpful, everyone very professional. Expected the worst, experienced the best.

Skye mama

I've been calling trying to set up an oral and max. Apt for over 3 years. 3 years ago it was discovered by a dentist that my wisdom teeth have grown into my nasal cavity. They also called and sent the x-rays in... i have never even gotten a call back... not a letter in response or anything.

Amanda Clark

If I could give no stars I would, I came to receiving last night at 11pm on 03/15/2019. I'm normally a pretty quite patient but quite gets you for gotten about I work in the medical field and dont like to make any ones jobs hard butttttt with that begin said I was left in my triage bed for hours finally I went get a pelvic exam. I was left in the room for an hour I came out and back to my section I asked what was going on they said they had a few codes ok fine but the code were called a half an hour into me waiting. Fine I threw a fit and that got some things moving. The nurses lacked empathy I told the nurse I was here for hours 4 to be exact and her response me too, excuse me unacceptable nothing hasn't been done and I'm still waiting!!!!!!

Choria Jackson

Fast service and friendly drivers.

Kimberly Jobe

I like the place because the doctors were nice! Some of the Techs are older and take all day doing stuff but besides that everything and everyone was good!

Jeff Wright

Very good nice people took care of me fast

mKe

I went to the ER with a broken hand and the doctor accused me of faking it, grabbed my broken hand and shook it telling me it wasn't broken. 8 hours later went to urgent care, had it x-rayed and it was broken. The DMC doctors were mean and belittling accusing me of being on drugs and being a "wimp". They are the worst. If you are in need of emergency care, no matter how dire, DON'T GO HERE. They are incompetent and mean.

Jason Lucas

They have the rudest staff on earth here..the b#&$@ on the phone for patient information hung up on me..the rent a cops are rude..1 time went to visit family to bring them some food and they wouldnt let us in after we already paid to park because we were 10 min late for visiting hours-and they wouldnt take him the food cuz they claimed they were too busy..yea ok.if you can still breathe go to the next hospital!! Avoid this place like herpes!

LEON NEWTON

DMC MENTAL HEALTH DEPT SUCKS BIG TIME I TOOK MY WIFE IN FOR HELP AND THEY TOOK HER IN RIGHT, BUT ONCE SHE WAS THERE THEY REFUSED TO LET ME TALK OR SEE HER, I'VE BEEN HER HUSBAND FOR 32 YRS. I TALKED TO STAFF MEMBER TO HAVE HER CALL AND THEY HAVEN'T LET HER CALL ME YET OVER 3 DAYS AGO.

Anonymous Person

My friend who is a type 2 diabetic and has no health insurance came here after having heart attack. They treated him no different then someone with insurance. In fact, instead of patching him up and pushing him out the backdoor like most hospitals do they helped him apply for medicaid, they've ran a ton of additional testing and have plans of doing bypass surgery once all the tests come back stating his body is strong enough to have the surgery. Its been 5 days so far and he's in a huge single patient room and the staff has been extremely friendly and helpful not to mention very prompt and this is how they treat people w/o health care. I'm from NE suburbs and I hate to say this but if he had came to a hospital out here he wouldn't have received a 1/4 of the service he's got'n from DRH. Trust me on that because even w/ health care insurance they still don't treat you all that great where I'm from. Thank you to the hopital as well as the staff working 5Q (12/2016) because you probably saved my friends life in the long run.

Blair Badge

DO NOT GO HERE. It would be in your best interest to drive further to visit a hospital in the suburbs – and avoid the cramped/dirty facilities and lack of followthrough on the part of DMC's billing department (i.e. didn't update insurance info, sent to wrong provider, sent wrong amount to insurance provider, payment processing over the phone not working). Absolutely unacceptable.

The Mandwella Effect

The ghetto nurses on Unit 4R refuse to help patients to the bathroom, refuse to give nausea medicine, refuse to give pain medication, make fun of the patient's injuries & mental ailments, threaten to physically hurt patient's, call security on you to lie and cover their own butts. I asked the nurse to tape my IV down and she completely ignored me. It took 2 hours to get another nurse to come to my floor and put in a new one. Then that one came out due to taping issues. The nurse blamed me and I quote "maybe you should learn how to keep it in and it wouldn't fall out." The worst part was the security guards being so quick to judge and saying such hurtful comments about my injuries. Even if I was dying and it was the closest hospital, I would NEVER step foot in this place again. Thank goodness it was the first and only time I had to endure such hateful, disrespectful, and racist medical personal. The only time I encountered nice staff was when I was in the O.R. getting prepped for my surgery and in the Recovery Room after my surgery before getting admitted and transfered upstairs. I wish I would of read these hospital reviews before I had my surgery done. I would of chose another place hands down.

Teresa Frinkle

Wish 0 stars was an option. I had a family member taken there, she had passed out at work and EMS was called. They ran test, but refused to update anybody on the reason why. Eventually we all agreed to have her leave there and go to U of M. And then they decided to withhold information on her previous test. And didn't roll her out, which she should have been. Also refused to give any of the family any information on her Seriously unprofessional and rude service

Detroiter Girl

Good urgent care.

Starring Kita

Came to 3k to get a X-ray signed in at 1:22pm It was 2 ppl in front of me saying they been waiting for minutes since no one was at the desk at 1:40 a worker comes in and gets on her cell phone for about 20 mins during this time 5 more ppl come in sign in and sit down we are all still waiting to be called it is now 2:12 still sitting here why the worker plays on her cell phone and ignore calls coming in for the office just now saying there short staffed so only one tech working x Ray but still let the lobby fill up makes no sense

Terrance Henderson

Great Doctor

Hubert H. Gottfried J. D.

No McNuggets, would not reccommend.

Monique Green

They are rude unprofessional short staffed and unaccommodating to special needs

James Mckeithen

Slow

Mary Henson

I was there with my sister for her appointment. I always have bad experiences at DMC so I was reluctant about going. But to my surprise it wasn't bad. We were there about a hour and a half. My sister dealt with about 14 people, everything was good until we reached the lab. Some people just don't need to work with the public. If not for the 1 lady with rude demeanor, nasty attitude and body language; I would have given them 5 stars. Thanks to the lady that came back and took over starting with us. And she was able to get my sister w/o having to poke her twice. We even had a very long wait at valet but the people were very nice to let us know that there was a wait they kept everyone abreast on the situation at hand with great friendly attitudes.

John Shuttlesworth

0 stars if I could rate honestly. Out of all the oral surgeries in Mi, this is absolutely the WORST oral surgeon dept I’ve ever experienced. Was told to be there for a walk in at 6am and if I didn’t need to be sedated that the tooth would be extracted that day. Woke up at 5am to be there and LITERALLY sat there for 9 hours and had to keep asking front desk what are the dentist doing? She then called me to the chair in the back and the dentist had a smart mouth and told me that they couldn’t pull out my tooth today??????Wait What? Because they didn’t have the tools they needed until the next morning. I told the manager well why would you have me sitting there for nine hours and not tell me that? Had to come back the next morning again at 6am. Terrible terrible terrible. All I can say is if you’re a walk in they aren’t going to service you if it’s past 12 noon you’re only going to get a consultation and be told to come the next morning after sitting there for 9+ hours. Even the appointments are hours behind. Dentist seem to move on there own time and make things move slow. GET MORE DENTIST AND BETTER STRATEGIES FOR PATIENTS...If you’re desperate and don’t care waisting your time this is the place for you

Latavia Hereford

I'm so disgusted by this way this hospital is ran rude staff no social distancing everyone is cramped up in one little area have to wait hours to be seen it seems like no one cares n the discharge room is a mess no cleaning done

Kendra Lewis

I would love to thank the most amazing wonderful loving caring staff here in MOD 2 you were so busy and I need to thank Jessica Kathy and Sharleen not sure I spelled that right they are three of the most phenomenal woman I have ever met I was so scared after what happen then where they for me and Dr. Lee wow how great are you and you students I can not ask for a better place to have been sent to they rushed and took such great care of me held my hand when I was shaking and crying and they a got me threw it thank you all so very much your my angels on earth

Admiral Meow

Took my girlfriend for sun poisoning. They didn't put her in a room even though EMS brought her in and put her in the isle way in a wheelchair. I understand that Covid may have been a factor but still, she was very upset by this. Not only that but when I called the front desk to see how she was doing cause she forgot her phone the clerk lady was very snippy and had said "Really, she's literally only been here for 15 min, call back in an hour" and then hung up, it was just awful experience overall and not good for a patient in a lot of pain, and their loved one just trying to make sure they're okay.

Arkissha Key

A doctor threatened my mother today, three people witnessed it...her words were "You're going to regret this, you're going to wish you had of" all because she requested to see another DOCTOR, she was uncomfortable with the one she had. She also lost 8 lbs , ended up with oral TRUSH due to neglect. Staph infection....If treating black patients is a probably....Why not work elsewhere. I am appalled by this behavior!

Tanya Young

Extremely rude and lazy employees who treat patients/clients like trash. The employees at this hospital need to be fired! You don’t treat people this way!!!!

Auston Smith

Why is it that I’ve tried to call about 6 or 7 times to schedule an appointment and no one answers the phone and the mailbox is full! I’m in severe pain and need wisdom teeth taken out ASAP and I can’t get ahold of anyone.

Xavier Walton

Emergency department is terrible I was there four hours hospital was nasty patients everywhere in hallways laying around bleeding no one helping just sad I would never in my life go there again I’d rather die first waiting on them you will end up dying they need to be reported seriously

Susan Jones

This used to be the best hospital in nDetroit but now the nurses working there clearly need a break since my Grandson (26y/o) went in for mental health breakdown and was told to leave since they felt he was drunk. This is so wrong since yes he had a few drinks but was suicidal and anything could have happened. So sad that they dont care anymore.

mona castro

I went here terrified with a tooth that needed to be pulled. I was treated with kindness and the staff put me at ease. I didn't have to wait very long either. Excellent experience. And I have super dentist phobia.

Billy Streetman

The nurse's are great Dr's are horable never again

Julie Butler

Get the Job Done with your Tooth, when you need it ,

Gloria Jones

On September I was admitted to this hospital for a serious back surgery , I found out very quickly that this would be the worst experience at a hospital I had ever had , After my surgery I spent 4 days laying in a bed screaming in pain crying for some one to help , My nurses call light went unanswered from shift to shift, My pleading to talk to my Doctor was ignored,I was left in a wet bed for a hold day , My medication was giving hours late, and some of my medication was not giving at all , My surgery cut was never checked or my bandages were never changed , After deciding to be discharged , I spent 1/2 a day at home in had to be rushed backed to a different hospital , and finding out that due to some medication that i should have been giving that i was going into serious withdrawals,,so from 1 to 10 I give them a 0 and will never go back for their care again .

Tracy Davenport

I been Doctors from DMC Dr. Lauder is my doctor. I seeing him over 10 years. The doctors he works and his self have the best bedside matters. I don't ever plan on leaving my doctor.

Christopher

There's a 1% chance that they will answer the phone.

Alejandra Unroe

Hats off to the hard working nurses & physicians at this place

David Bailey

The doctors are awful and don't do their job right

a lady1st

Very ghetto and unprofessional hospital. I was admitted there for a whole five days and everyday it was something new from rude and unprofessional nurses and staff to complications with medicine and treatment. I just had surgery on my leg and not even 30 minutes later they were trying to discharge me but I reminded them i just had a operation and asked them to give me some time. The following day they claimed they had discharged me and then threatened to call security. Horrible experience no sick person should have to go through that

jay wellington

THIS PLACE IS DANGEROUS! I’ve gone here for years. I’ve seen so many mistakes, some I can’t divulge here as they would be very libelous allegations. --- So, this review is for the people that STILL decide to go to DMC after reading this. --- For the entire time going there, I asked for copies of all my tests and notes for my own records. -- They lost SO MANY of my tests throughout the years, that I lost count. -- On every visit they’ve written down WRONG INFORMATION on my chart including the date. I’ve checked. -- And if a test can’t be done they will ignore it ever had to be done. – If you try to get refills over the phone good luck. My pharmacist and I have NEVER been successful. -- I had anaphylactic shock (serious allergic reaction) numerous times. All rushing me to the hospital. The doctors spent months changing my blood pressure medication to stop it. Dangerous business but so was my Emergency Room visits. Nothing worked. One day I asked, why are we focusing on my blood pressure medication and not taking any allergy tests. I was told, “Because this is all I can do.“ WHAT?!? (by the way. It was NOT my blood pressure meds, I originally went back to them) So many examples. They schedule everyone for either 9am or 1pm and just let you all sit and wait, depending on what time you sign in. They makes more mistakes than I can write her. One after another. Never a visit (in years) NOT GONE WRONG! I was given other people’s medical paperwork on accident NUMEROUS TIMES. Yep. The paperwork with ALL your personal information on it, First, Middle Last name AND Social Security number! In fact, once a office worker was in a nasty, snippy mood. Said I would need to give her my FULL SOCIAL SECURITY NUMBER to get my referral or I can't get it. (bzzt! wrong!) I told her no and reported her to her supervisor. I was a victim of Identity theft. But I can’t tell you what the detective told me. I swear that everything I wrote here is 100% the truth. Either heed this advice and avoid DMC at all costs OR learn the hard way. I’d go somewhere else if I were you...otherwise Good Luck.

Larry Johnson

The doctors and nurses where very helpful and friendly

صريح العبارات

It is a good hospital

Tim's Drywall and Plaster Repair

Nice hospital

Unknown ahmed

Their services are really worst .I brought my nephew to give flue shoot .they took My five ours .if I would have chance to give -0 star. I would do that .I went there for several times I found that they don't care about your time .

Kyra Fair

RUDE EMPLOYEES!!!!!!

Philip Hubbard

Very polite helpful treat you as a person not a bill I came in for a burn at the ER and they treated me good

Girl Mellanyyy

They not always fast but I know I always can go here and get token care of!!!

Pamela HairyHogan

The DMC is owned and operated by a for-profit hospital corporation, Tenet Health Care. THC is not about research, it is about billing for services at the highest rate possible. Further, THC has one of the worst track records regarding false claims to Medicare and Medicaid, having paid one of the largest civil fines in history for a business that runs hospitals.

Jackie McGowan

This is a good hospital. It's have the best sterile processing dept. In the state. And this is the heart of DMC. THE DOCTORS ARE GREAT GO DETROIT!

Deborah Thomas

Iv'e called numerous times, trying to reach Dr Brian little for referral for physical. Therapy for my knees, there is no feed back or concern for my botch injections given by a female resident of Dr Brian Little and no responses to my numerous calls. Miss Deborah Thomas.

Runa Chowdhury

I really didn't want to give any star to this facility but had to share with everyone the experience my diabetic dad had at this ER!!! This is not the first time, this ER facility always does this whenever I had to take any family members before until we found Harper professional ER. This morning about 3 to 4 hours ago, EMS came and took my dad to this facility despite us telling them not to, so my dad is there bleeding from his feet nonstop and what they do? Nothing but just has him sitting and waiting for 2 hours without any attention given to him so my brother couldn't take in anymore and asked to find out what was going on but the staff at the front desk gave my brother the worst attitude possible so my brother just took my dad to the Harper ER. My dad is already in the room within two hours and tests are being done now!!! I don't what will fix this place, I mean look at all the reviews and this is not my family's first time!! Patient Care and professionalism is very necessary in medical world!!

Cynthia Smith

I came thru E.R. after an A.A. on Dec. 29 2018, the trauma team was excellent ! A nurse of 43 yrs. , I was observing very closely. Everyone was kind from CT scan to radiology. The nurse that followed from trauma to observation was a delight. She called me Cynthiajo as if it were one name and Jo is my middle name and no one uses it, however some how it was comforting to me with all the craziness going on. Thank you one and all ! Nurses,Dr.,Tech's. You do fine work and I appreciate it fom the bottom of my heart. Cynthia Jo????

Morris Jones

The staff is rude as hell. The doctor tells me I should be there at 4:00 a.m. so I can be seen then I'm told they don't do walk in, but I can wait. I wait three hours still not seen. People walk in late and get saw before me.

sayem ahmed

My visit there was terrible because of the guy at the information desk he is not no help at all guy name TURNER. He was very rude upon our arrival he didn’t want to help at all has no manner whatsoever. He was using his phone not paying any attention wish I could have talked to a manager but it’s Christmas so everyone is off but I hope gets fired.

Eric

The heavyset African American registration lady that took in ambulance traffic at 11:40 Tuesday, March 26, 2019 at night wearing a black and white sweater was the most rude individual I have ever met in my life. The lack of empathy displayed by this individual was lacking so severe that I wonder how she still has a job. These patients come in at their worse time in their life and the pure lack of respect you give to everyone surrounding you is completely unprofessional.

Oss

Waited three hours for appointment and the nurse was extremely rude about it.

A J

Went in with a set of symptoms, explained that it was abnormal for me and that I was scared, and after a couple hours, a finger stick and a urine test, was told nothing was wrong. After asking for bloodwork, I was basically told I'd be wasting my time. Offered me tylenol when I told them my kidneys hurt, insinuating I couldn't tell the difference between organ pain and muscle pain. I felt completely dismissed and not heard. Bathrooms were filthy, there were patients lining the halls. It was clear they had no one to advocate for them. This has been by far the worst hospital experience I've ever had.

Christian Carter

Horrible waiting time my wife was in a car accident we arrived at 10:30 its now just past 3:00 and we're still waiting in the waiting room and please save the pre generated response

Pitbulls 2215

My fiance came here because she was delusional, do to the fact she needed to be dialyzed and needed blood, Dr luay Haddad... who works out of Reciving/Harper Hospital put here on Resperidone & Haldol, aganst the family request and had her petitioned to psychiatric ward, and she is high risk...Do anyone know of an attorney I can talk to about this? Thay always say thay don't have a space for people who clearly need to be in these type of places,...but thay lock up someone don't

Keyaire Faye. Inman

I went to this hospital yesterday 2/7/18 and it was dirty the nurses is unorganized unprofessional they was cussing not telling people what exactly was going wrong with them they was just doing stuff just it be doing it I won't go back I was the for 12hrs and I went through Er I felt like they kept me there just to throw me and other people out terrible visit

Pisces Queen

Nurse Zaina, Nurse Stephanie, Nurse Jackie & Nurse Dolly from 5T the neurotrama icu are phenomenal! Im so grateful for the way they have treated and cared for my family these last 3 days during an extremely hard time! I have never experienced this level of support & care any where else..We are so thankful.

Venkat Ramesh

I visited this place as an Infectious Diseases physician from India and I have to say the place is excellent. Great infrastructure and facilities.

ronald davis

I was entered into the hospital for a hip replacement the surgeon with outstanding and its staff they were friendly courteous patient gave me all the information I requested concerning my operation once I ride on the floor again nursing staff outstanding support staff outstanding PT staff outstanding OTstaff outstanding my experience was very very good the hospital was clean every employee treated me respectfully politely and took time to explain whatever I ask

Dipak Makhija

Extremely slow. I went for small problem it took more than 6 hours waiting. I was checking every few mins but extremely poor service. I will never recommend anyone going here. Not only that getting your own report is a pain. They dont have an app , when I asked nurse they said you need to call medical record team. When I called they didnt have a way to email the authorization form. Never ever ever recommend this hospital. They are 500 years behind in technology

Marie Glaou

Ms Wells the social worker was so rude and unprofessional. I don't know where she got her degree from but she really needs to find another field to practice. This field is not her call for real. I am very disappointed of the lack of communication. I gave a one star because Mr. Cevone (may be I don't have the spelling right) went above and beyond. He knows his job and should be the next supervisor of that department.

Mark Djura

For children's.thwy are good and safe.clean place i have to give them 5 ???? security good.evryone is good and friendly.that i run into them complete stuff.just make sure if you give bad review be honest.thank you children reciving.

anas albarq

We care so bad thay robbed swindlers, I do not recommend dealing with them, I am one of their victims

Scott Collins

I arced across the posts on a car battery with my wedding band and caused severe burns on my ring finger and vaporized part of the wedding band. I went to the ER at Royal Oak Beaumont for treatment first and they referred me to the Burn Center at Detroit Receiving. Made my appointment and WOW! What an experience! From the moment I walked in the door, I felt well cared for, but when I went up to the burn center it was absolutely the most caring, helpful, and incredible experience. The individuals that work in this unit are great human beings. I don't know how they do it every day with a smile on their face and care for EVERY patient. They are EXTRORDINARY...PERIOD! Thank you!!!!!

I Aubrey& Bronson jr

been up here since 6am like they told for me my appointment in still have not been seen its going on 1pm

Kamal “Evil Dead” 1994

Thank you guys for giving me my smile back. ????

DARRYL A. WILLIAMS

When I was their they dared my consciousness and did they learn anything yes they did.

Chelly Pooh

DMC has been a very good Hospital choice for me, there are rude Professionals everywhere. I have yet to encounter that here at DMC. They are very clean don't be discouraged by the oldness of some of the buildings, they are welled cleaned. Sometimes time wait can get lengthy but everywhere the sickest are waited on first. I have rarely been to Revieving Emergency and not been taken straight to the back and for that they get 5????????????????????

Bryan Ruiz

It's a hospital not a fast food place..

Nikki Johnson

I love you prove it at least see the hospital they have a great fashion a caring staff I look from forward to more changes and I hope everyone have a great and awesome day

Rifath Uddin

My mom admitted in this hospital two days ago for UTI. They have her some antibiotics same day. After that kept her on same antibiotic two days straigt Wont discharge her, doctor never show up, even we paged the doctor atleast 4 times. After two days the doctor realized we need to do blood test. I speak to nurse has no answer, firsr day nurse told that doc is busy because they have some critical patient in same unit. Even same answer on next day. I dont know how they are running this hospital.

hulkiller 72

Dr Hadla who is a dentist did my extractions. Although he was learning he did a very good job . His bedside manor was amazing. One day hes gonna be in the top of his field. Please keep the same heart and spirit Dr. Hadla.

Dingle Taquila

Came here to get my tooth pulled was referred by my org dentist... I was treated very roughly, the dentist was not friendly at all he ripped my lip being so ruff ain't give af about it, so when the numbness went away my gums and lip was in pain and my jaw line never sat the same...

Nancy Klein

If I could give now that upstart I would it was the worst experience I've ever faced in my entire life almost let me bleed to death and having a tooth pulled and having seizures put me in a room next to someone that threaten to my life and left me there after she was threatening me they don't care about you at all your life is in your hands you could go to the hospital

Darius Parks

The worst hospital in my city I will never go there again in life the er is Horrible

Tom

Layout of the building is incredibly convoluted and unintuitive. I was told to go to a specific room and after getting lost for 20 minutes via lack of signs, directions, and generally all areas looking the exact same, I was able to find my way after running into 3 other patients looking for the exact same area. This building is so hard to navigate that patients are literally grouping together to try and figure it out. Don't bother asking staff. The 4 people I asked for help had no idea where to go either.

NeNeThatsMe Nita

Saved my life! Nothing more to say

HisWifeTheirMom V

Under no circumstances do I ever hope to have to patronize this hospital. I am here awaiting info on my husband who has coded twice today and I have watched security be over the top rude and nasty to visitors, intake physicians have been unnecessarily rude and deplorable to visitors regarding simple inquiries and I even saw a patient walk in the doors ...fell on the floor and said they were light headed while security and staff watched the young lady lay on the ground at the entryway. Not only is this facility unsanitary and outdated, but, they are seriously treating individuals like beast and most of these people have no energy to even argue with them. This facility should be shut down. I understand that staff may be "burned out" due to the pandemic, but, this behavior is UNACCEPTABLE.

R Q

Extremely pleased with the neurology department. I'm a 26 year old woman with fibromyalgia and have a lot of different issues with pain and mobility. It was nice to feel respected and listened to for once. Registration department is fast and kind. Doctors were great and listened to me. Was scheduled promptly for testing. Had blood taken and the nurse was super fast and I barely felt a thing. The girls working down at the Subway restaraunt there are kind and thoughtful and fast. I've had good experiences here so far.

Scribble McGee

Tried to call to see if a patient was there so I wouldn't be sent there for nothing, and the woman in the ER department wasn't fully doing her job

Cedrecia Jarmon

In January this year my brother was a patient at Detroit Receiving Hospital. He acquired Covid-19 from another hospital. However during his stay before he passed away he was abused by the PCTs that was supposed to be caring for him. I spoke guest relations who reached out to the unit nurse. The unit lied and said I was happy with the investigation which I was not. This is definitely not the last time that they'll hear about this. Last week my Godmother passed away from sepsis which she acquired while she was in there. The doctor I work for had a friend in DRH that had to call her at home because he was having difficulty breathing and the nurses were not responding to the call light This is the worse hospital ever. Too bad Mike Duggan isn't still there. Maybe it wouldn't be the way it is. Don't take your family members here. I wouldn't send my dying dog here. I wish there was an option for no stars.

Princess Logan

The staff ... is Horrible They take forever to see you...they dont listen you.....

Sultan Basha

By far the worst hospital ???? in Michigan! Don't go here period. Too many clueless and careless individuals that work here that shouldn't! I tried giving my health insurance over the phone for weeks they didn't even want to take down my information and they wanted to send me a bill in the mail. Its just a POORLY MANAGED hospital. Getting treatment in 3rd world country hospital is better. STAY FAR AWAY FROM THIS HOSPITAL AS POSSIBLE!

alayna plevinski

The dental unit was HORRIBLE. made an appointment three months ago, was told it had to be rescheduled the day before my original date. The next time they could get me in was two months out. Talked to another nurse, she found a date five days after my original surgery was set and told me to be there a half an hour before my surgery. So 7am rolls around. Name didn’t get called till 8 to fill out paperwork. When asked when I will be seen they receptionist said “ oh it’s going to be awhile” It’s now 10:00am, my appointment was made for 730am. Met someone out in the lobby and his gf had an appointment At 830, and they came in about ten minutes AFTER us. I’m just confused how I have an appointment so early, and after an hour after my surgery went by the receptionist said there is TEN people ahead of me, but a lady who had an appointment AFTER me got in BEFORE me?

Destiny Rice

Don’t do business with this place. I had an appointment July 2nd to get my wisdom teeth pulled they called me the day before and said they couldn’t do it. It’s been two weeks they still haven’t called to reschedule it. I’m in pain I can barley eat my food or close my mouth. These people in here don’t care what are they even getting paid for ?

Adnan Kaysar

The worst service you can get. At night shift there is no services at all. If you need anything at night only God can help. Good luck staying alive in there.

wynde dubaere

EMERGENCY DEPT ONLY WAS ABSOLUTELY DISGUSTING!!! Waiting area fruit flies flying around, MOUSE running around, fruit flies in triage rooms also. You would think for a hospital it would be CLEAN!!!!

Beauty 202

Horrible. I came here a few times having chest pain & heart palpitations but they just shrugged it off like it was no big deal. They prescribed me ibuprofen and sent me home. Once I went and they prescribed me Naproxen 500mg, I took it thinking "Ok this will help my chest pain." Well it made it worst! The next day my skin broke out into a rash and my stomach starting hurting badly, I started having difficulty breathing & on top of that my chest pain got 10× worst. I found out these were the side effects of the Naproxen. But what I do not understand is why would they give me Naproxen when it increases heart attacks and strokes?? If someone has chest pain why add more pain to it? This hospital (emergency) doesn't help with your problem they just add on to it.

J Elder

So grateful, even to tears, at the most excellent care I received after crashing on a Byrd Scooter. I broke my hip, and was all tore up on my left side. Had to be patient with the hospital system of today, and realize they were taking good care of me. The trauma team of about 8 came daily, even 2 times a day to check on me (a seasoned dr, young dr, residents and trainees). They were bright, intelligent, very caring and compassionate. The orthopedic team of about 8 were the same way. I am from out of state, and if I had to crash somewhere, this was a good place! The xray nurse was so sweet and my room nurse explained things well. The pre-op team dotted their 'I's' and crossed their 'T's' making sure they operated on the right person, and the correct side. The anesthesiologist listened respectively to my concerns. Orthopedic surgeon took pictures right in the operating room to make sure the new titanium screws were properly placed. Post-Op team watched me like I was in intensive care. Three days later they released me to take a plane home. Doctor at home took more xrays and verified screws and bones were right. Healing fantastic! about the sharp intelligence care providers!

Elaine Allen

Staff are not so nice :( I was there 2day :(

Vidale Martin

By far the worse experience and treatment of any hospital I've been to In the Detroit/Metro Detroit area. Everything from Valet not accepting more cars because they're too lazy to walk futher to retrieve the cars, to nurses having an attitude when you hit the call button In your room. DO NOT! Go to this hospital unless It's a serious emergency. You Will Regret It!

boop beep

Waited 4 hours to be visited by a doctor!

Tamiko Hamiel

My daughter was taken to Receiving Hospital by a friend. 5 hours later she still had not been seen by a doctor. I got to the hospital to check on her and was told to wait in the lobby and someone would come get me. Well an hour later, I had to call the hospital from my cellphone to attempt to get assistance while sitting in the lobby. Still didnt get any help. My daughter finally called me and asked where I was and I told her in the lobby. She still had not been seen. I had her to sign herself out so I could take her to another hospital to get help. They need new people at the front desk.

Amanda Green

Lazy Staff ‼️‼️‼️ Call light was on over 1hr. Everyone was on their phones! Dr. Should've been a Librarian!! I'm so over this hospital ‼️‼️

Craig Whipstock

I have had several implants amazing service and no other doctor could meet or beat the price they charged me..

Odey Alanzo

Great hospital for trauma serious injuries and very educated doctors and also clean and great meals for patients ????

DarleenHer Hereford

Fast friendly, easy to communicate with, doctor, nurses were just wonderful. I've found my new hospital.

Mechelle Mosson

This Hospital is exceptional I look a reviews before I go places and by the reviews I really dreaded going to this Hospital and by far from the valet service's to information for directions to emergency clean peaceful intake WOW ???? when you're in distress I really suggest this facility... whomever is in charge here must be a awesome leader throughout my time here I was treated with respect and concern outstanding place the reviews had me on edge THANKS receiving staff when you're sick and I need help this is where you want to be ...don't believe the reviews until you see for yourself was very shocked and remember they went into this profession because they care and they definitely made me feel important and comfortable. Thanks

Ethan Adams

There was no regard for individual patients. I was spoken to twice

Mamun Ahmed

The emergency room is no different from the regular doctors office, Had to wait 4-5 hours.

Kathy Maccarthy

My mother was admitted into the hospital a few days ago. Staff was very friendly nurses definitely know how to make a girl feel comfortable. The cleanliness of the room was amazing. Cleaning crew managers even came in to check on us. ☺️ Thank you Detroit Receiving Hospital.

Daniel Winkler

Absolute incompetent. And wait until you are trying to get your billing issues resolved. Ever since they got acquired from an out of state company it is all about the money and no longer about the patient.

Lori Brooks

My husband was taken there from another hospital because he had suffered severe burns on his legs. He spent almost 6 weeks alone (because of Covid restrictions) in this hospital because he had to have 3 surgeries. During his entire stay, not once did the surgeon or any of his staff contact me about what was going on - even after my almost daily phone calls to the nursing station. Both he and I were treated rudely and disrespectfully by the medical personnel on his floor. He was treated like a "non-person". The nursing staff even refused to talk to our primary care physician. The social worker hung up on the admissions director at the rehab center he was going to. "Patient Advocate" - a joke. "Social Worker" - a joke. The only medical team who treated him decently and with care and concern were the members of the burn unit. This was the worst experience we have ever had to go through. You could not pay us enough money to ever return to this hospital. The only reason I gave it 1 star is that was the only way to get this posted. "Less that zero stars" would be more appropriate.

Elaina Beasley

Im here now and have not been called. I got here around 12:30 still no one as called anybody. It 3:00am now. Im very up set. I never gone thru this here. I hope i never have to come back for nothing in the world. They dont even ask is we doing alright or nothing. And i pay tax for this. Im not doing well behind this

Samantha Chapala

Would give zero stars if I could. Came in telling the nurses I COULD NOT BREATHE I was told to “go ahead and take a seat in the waiting room” Left in 10 minutes to go to Henry Ford, where they prioritize patients accordingly. There’s no reason to let someone having an asthma attack sit and wait. The nurse and security guard at the front desk were useless and rude. They looked at me like I had 2 heads and acted like they didn’t even work there. The security guard questioned did I have a lighter in my purse and even though I said no he says “even if you don’t smoke it doesn’t mean you don’t have a lighter.” AGAIN, IM HAVING AN ASTHMA ATTACK CAN YOU HURRY UP? I’ll never be back Edit: HF took me in less than 5 minutes and they were just as busy. Do better.

Cynthia Wade

There are not enough words to express my gratitude to the staff at DMC and Dr. White and the Burn Unit staff. I was admitted with 2nd degree burns recently. The staff was so caring, compassionate, comforting, friendly and professional at all times during this very traumatic event. Before I could even ask for anything they were asking me! I’ve passed the word on to others what a great hospital DMC is and will continue to do so. For interested parties...yes the food was plentiful and tasty!! Thank you DMC for everything!!!

C FF

ER Security and those answering the ER patient inquiry phones would benefit from a course in customer service relations. As a frontline provider myself, I understand pandemic safety is paramount, however, we must remain cognizant that caring family members are distraught about their loved one. Caring compassionate care applies to the patient and supporting caregivers. As a highly trained medical professional, I am not a fan of being spoken to in a condescending manner. The lack of respectful conversation should not be a norm from DRH employees. Very poor experience. Would not recommend willingly seeking health care at Detroit Receiving Hospital. MONDAY February 7, 2022: I still have not heard from an attending physician. The ER provides numbers to call for information about a loved one. NOONE answers the phones. I am told to hold on and the line disconnects. I am promised a call, no one calls back.

Colin L

I waited for hours. Dr spent 10 minutes and a few drops of peroxide on me. Charged me over $300! I tried to dispute the charges, they couldn't even explain why it cost so much, they just charged me anyway. I hate you DMC, you're a bunch of scam artists who prey on the weak!

Sara Domyan

My father came into this hospital paralyzed after a horrible accident and WALKED out a few days later! I could not be more appreciative to the staff and especially the neurosurgery team. As a nurse myself who lives over 1200 miles away, I am thankful for those nurses who cared for him while I was unable to. Thank you for all that you did!

Mike Shryock

I was just at DRH yesterday for a surgical procedure and when I was first told about this place I wasn’t really for sure that I wanted to go here because of its location,but once I got there the parking was really easy and close to the main entrance to the hospital in an underground parking garage about a 5 minute walk and parking was free if you were a patient. Once inside I found that it was a pretty well kept place. The receptionist who checked us in was very friendly and knew exactly what to do. The nurses in pre-op were very well trained and one nurse named Kim R. from Canada really went out of her way to make sure that my wife and son were really treated well and comfortable in this situation. The people in the operating room were very good to me and made things really easy for me liked they really cared about my well being. My surgeon Dr. Soto did a good job taking care of me and my family well informed after my procedure,would recommend this place for any of your medical problems.

Jamal K

I had a surgery in July 2020, no one called after to check on me. The surgery was complete failure, yet no one is taking responsibility or follow up. I have been bleeding for 3 months from it, but yet no follow up. I will never ever go there again and I don't recommend it to anyone.stay away from this surgeons Joe Webber is absolutely dumb

Kendell Collier

This place is full of idiots

Kimberly Baines

The staff is friendly and helpful. They will even hold your hand for those tearful moments! ❤

Regina Bishop

I WOULD LIKE TO REQUEST A PLEA FOR HELP IN THE ER. PEOPLE ARE SICK SITTING IN CHAIRS IN HALLWAYS MORE THAN A DAY. I was in hall w a bed and it took nearly 2days to get to the floor .There were 3 that I want to mention Dr. Molly Ashley and Heather.GOD BLESS YOU Above and beyond & a light in this place that's awesome Let your lights shine I see the good and I see the bad and the good is from GOD so they need help. Pray or apply today ty Queen Regina Bishop GOD delivered this message through me today TY JESUS

Fahima Begum

(Translated) Rahied .. 4 (Original) Rahied.. ❤✌

Chai Lee

Was referred to Oral Surgery Department for removal of impacted wisdom teeth . Upon the schedule of my appointment,The receptionist asked if i would prefer iv sedation or laughing gas .I choose laughing gas. The receptionist reminds you to fast four hours prior to your appointment .I fast prior. I get to dental clinic at 930 appointment time late (I- 75 was the worst traffic wise,Not to mention parking nightmare that ensued afterwards).I get to the counter and check in ,the secretary tells me normally they dont see patients after 15 minutes. The patients that were waiting rolled their eyes and said they had been waiting since 630am to be seen for their scheduled appointment . At about 1230 i broke down and went and found something to eat (i take medications that require me to take with food)At 1oclock a secretary announces that staff breaks for an hour . Secretary informed patients that wanted to be seen to be back before 130 just in case they get called back earlier. I get called back around 230 ONLY TO BE TOLD TO RETURN FOR THE SURGERY . Based on the information the receptionist provided during our initial phone call I assumed the surgery would be performed same day since I had referral etc.. NO CHANCE !!I have taken time off work &thrown my medication schedule off for no reason !.Oh and if you choose iv sedation the schedulingng is about three months out ! They want to bill you office visit #1,#2,#3 will be actual procedure and if you have multiple teeth the want to pull them separately. Disaster smh ...If i had been informed properly i could have avoided frustration and loss of time away from work for a procedure i thought would take place !!!!

Gabe Kamon

Went here for a serious Trauma injury to my leg. Showed up just before 3pm. It took them over 6 hours to administer any medication to me, even after they explained just how bad my injury was. They told me to eat a big meal before midnight as I would go in for an emergency surgery the next morning, but they didn’t put me in a room until after midnight. The next morning they put me under for surgery. The surgeon said that I would have to be under care for up to 78 hours but they ended up kicking me out after 19, even with me begging them to let me stay.

AH M

The epilepsy center is one of the worst places I have ever seen !. They gave me wrong diagnosis which was rectified at University of Michigan a year afterward ! Strongly recommend against being seen at DMC

Sonya Childs

Valet is great

Donald Brown

I had a removal of a impacted wisdom tooth in which I suffered with miserably for months until I came here.I tried another dentist and it was of no comparison to this dentist.The staff was caring as well as the assistant, hygienist and the Dentist himself all were professional.They made me comfortable and those guy's looked after me.These guys are the very Best of the Best and I highly recommend this Dental office.Thanks again guy's for an Awesome job you performed on me.God bless you all!

Teri E

This is the absolute worst hospital in the world, i have never been treated so poorly. From the horrible ems ride and the men in there, to the horrible attitudes upon checking in, the very poor er room set up, the unprofessional er doctors and ghetto rn's and cnas. I immediately asked to be discharged walked out still in pain all to go to Beaumont where i was treated like a queen and where i originally wanted to go but was told receiving was closer. I do not recommend this hospital nor the staff in it very unprofessional and thrashy.

Shelby Lang

Email and call back quickly Very professional

Lynn Stansberry

This is really disturbing i have been a patient at receiving hospital getting a stent in my kidney on and off for sometime now and I recently read in the news about the hospital conditions there really even though my procedure was done on a out patient they still use surgical tools if you're tools were not clean and the condition there was like they said it was then you put me at risk and other patients i hope they clean there act up because down the road DMC Facility are Looking At Lawsuits

Chandra Towles

Called the hospital to check on my daughter and was told by two different people she wasn't there and hadn't been there, she my daughter calls me and tells me she has an arm band and she's waiting on a room! How can two different employees not know who's in that facilty once the person has been issued an arm band! That's bullcrap! I told her she should've went to Providence...she only went to Detroit Receiving because she was on the east side.

Ashley Hampton

Worst hospital ever they talk to you like you are not human rude have no compassion the doctors dont want to help you unless you have one foot in the grave and this is from public experience and im here now cant wait till i get home wasnt my choice to come here and definitely wont be back

Adam Dion

I was stabbed, and completely tore my acl and got dropped off here. They didn't even bother to ask if I have insurance, irregardless they're giving me an extremely hard time about getting pain meds. I'm losing my mind, and my leg is throbbing. They're giving me the lowest dose of norco, and im throbbing, shaking crying. So finally I get a shot of something, and it lasts 5 minutes. Now I'm in excruciating pain again.

zahin hussain

Incredibly long wait times. It was a cool 2 hours before I saw a physician. Even with an appointment

Larry Langford

Terrible

Samira N

I love Detroit Receiving Hospital! The place may be old, but at the end of the day it’s about taking care of me! If you are patient and understanding, and know how any hospital is nowadays, you should leave feeling much better with the staff here!

Brad Everhart

Useless security staff. 0 help

Alva Nita Bell

I was a patient and it was good all in all but a big ceiling tile fell on my head and I had my youngest son there . They never turned me away. The happy stay was giving birth to my youngest son. But not everyone can say they have had a big ceiling tile fall and break on the head. Love from, Alva Nita Bell

Michael Macintyre

I think is a good hospital

Jumana Al-suraifi

Very bad building Denguress parking Very friendly people I don't feel safe taking my family to that building

Ana Ford

Two stars for the nurses who were great. Doctor's... well I had a bad outcome, so It's hard to be positive, but aside from damaging bad surgical outcomes coming true, they were good. Real problem is billing. They talked me into paying my out-of-pocket max for the year ($2,500) up front. I asked if I would get credit from insurance and the answer "absolutely". In fact, I did not get any credit, and they did not even submit this information to the insurance company for many months. I called more than ten times to try to straighten this out. Liz Howard - took my money, she at least apologized, but she has no idea how insurance works, or what happens to your money after she takes it. She referred me to her supervisor: Michelle Stamps - Michelle declined to call my insurance company, knew nothing, and referred me to her boss Mr. Robbins - manager of customer service and collections. He said he'd look into it and call me back. Months later, I've left him more than 5 voicemails and he won't call back. Detroit Receiving's billing department is downright deceitful and incompetent. Think twice before going there.

Darrin Garrison

Best care for my family

Michelle Thompson

DO NOT GO HERE FOR MENTAL HEALTH!!!!!! I came in to ER with suicidal ideation and I also had a plan they released me after 3 hours of being there the staff was extremely rude they gave me a prescription for medication that normally does not work for me they didn't listen honestly I am from out of town and I didn't know any better but will never go bank here nor recommend

Wakeker Blinks

First time,, Burn clinic ,, from desk staff , friendly,, I love my nurse & doctor!! They where very good handling my situation 2 degree burn????????They exampled & took their time making me feel comfortable...etc,,

Alexi Sumler

this hospital is terrible literally everytime i come i never be seen until 2 hours after my appointment nurses went on a whole lunch break for an hour instead of discharging me i highly don’t recommend them and sylvia on floor 4E of obgyn is very rude

Pat Banks

Sabreena is the most professional nurse that I have ever encountered in my entire life. She is not only professional but kind, compassionate, articulate and caring. I can see this nurse being acknowledged as BEST PROFESSIONAL NURSE OF THE DECADE!!! KUDOS Detroit Receiving for having thus angel on your staff. Thank you

Phil Ty

My brother was brought to DMC after an industrial accident. Aug 11. While life saving measures were preformed, there were/are situations that occurred and are occurring (he is still pt) that concerns me. 1. The first time they released him from ICU he was found unconscious on a med ward with NO heart beat, ie dead and was brought back with CPR. Released.too early. Too many screw ups and what I feel are serious mistakes to list. A abdominal drain tube accidently ripped out is just one. What is really really concerning. When I called and spoke with his nurse tonight and she could not tell me why he is on IV antibiotics. Told me that nothing was mentioned to her during report. . . the last time I worked in a hospiral, the nurse especially in a ICU unit should know her patient. Everything about that patient. I could go on and on and also be more detailed and articulated. Know this, I am not a little happy and by reading previous bad reviews, it looks like someone should be reaching out. I intend to call tomorrow morning and start the ball rolling to get answers and assurances that screw ups in the hospital will not kill my brother due to negligence under their care.

billy jimbob

2+ hour wait and counting just to find out if I can have surgery or not..Gez..seek help elsewhere..2 more months pass and still haven't hear a word from you guys..will be contacting again here soon..

Adrienne Trapp

The nurses are rude and disrespectful they won't come and check on my son and he has 3rd degree burns broken bones everywhere. I was on the phone with him for a hour and half and his nurse Kiara would not come I called and they told me he has to wait and she has other patients so 2 hours later at 7 pm she left. Then a lady said she was the senior coordinator and wouldn't give me her name I'm telling her he's in pain. She hung up on me. I feel like they don't want to take care of him cause he's a young black man. I had him call on 3 way cause they wouldn't answer me. Then when I check her she tells my son to advise me she will call security on me.

Adrian Robinson

Glad we only had 2 appt. at this place the first appt. 4 hours behind and the second appt. was 2 hours behind.

Leah Crawford

I often was forgot about. There’s no point in making or being on time for a appointment because they’d have you wait 1 to 2 hours after your appointment. NEVER wanna come here again

Sonia Ivo

Doctors an nurses were attentive.explained everything to where i could understand.stayed 7 days.no complaints from the wonderful cta tech for my procedure.an the Rn that helped loved the team that helped us out at 4m 3b

Husna Khan

WORST HOSPITAL IN ALL OF MICHIGAN! NURSES SNAP ON YOU, THEY DON'T CLEAN THE ROOMS, WAS A VEGETARIAN AND THEY WERE LIKE EAT THE RICE YOU BROUGHT FROM HOME SOMETIMES ONLY ONE NURSE ON ENTIRE FLOOR 3 PEOPLE WERE FIGHTING AND CURSING.... HAD TO BE RESTRAINED RESTRAINED.....DON'T EVER COME TO TO THIS HOSPITAL EVER!!!!!!

Lola Pitts

Absolutely horrible experience facility was filthy with trash on floors foul smells of person's with B.O waiting time is completely ridiculous without any sort of update as to how long wait could be I've been waiting for 4 and a half hours and was told it could be a 3 hour wait on top of that unacceptable

Tippytwo north

The lab techs are lazy and incompetent my labs came back that I have a std when I dont

Don Koester

My father spent the last 11 days of his life in ICU here in November after a cardiac event that caused him to fall and hit his head. We saw the main Dr 3 times for maybe 5 minutes. Meanwhile cardiology and neurology were by once a day for maybe a minute, giving completely contradictory information. My family had to constantly be on guard because he was incoherent most of the and time trying to pull at cords, the staff couldn't be bothered after a day or two. On night ten we went home to get some rest... He "got free" pulled out his breathing machine and crashed that morning, spent about 5 minutes without air to his brain. They tried surgery that morning, after, to put in a pacemaker but it was far too late. He was gone by that evening. I later read an article that multiple cardiologists quit late October, 2 weeks before he was admitted, due to abhorrent conditions... Wish the article have come out sooner, my father might have had a shot somewhere else.

Kyra Hijazi

HORRIBLE STAFF! I hope & pray if anything ever happens to me again I will not be taken there because I would rather die at home than deal with some of the unprofessional rude people they have working in there. Boyfriend came by ambulance with 3rd degree burns covering his face, the lady at the front of ED doing registration was hounding for a social security number which is understandable, but when he stated he did not know it due to him being in so much pain she called him dumb in a singing voice & walked away slamming her pen down. I tried to talk to her and she was nothing but completely rude for absolutely no reason. Nurses were okay a few of them were hit or miss. Waited HOURS for him to be taken up to the burn clinic, literally we're talking 7-8 hours. I tried to let it all ride thinking everybody in there was just miserable that day and completely hated there job because that's how they acted until I called 3-4 days later to make a f/u appt with the burn clinic. The lady on the phone was almost more rude than the lady we encountered right off the ambulance. HORRRRRIBBBLLEEE SERVICE! LEARN BEDSIDE MANNERS! YOUR STAFF SUCKS DMC!

Yolanda Ware Virger

My son is their and they have been very helpful and hard working with him and very respectfully to his needs and he is on 4M I am Thank the Nursing staff and PCT staff and the Doctor's.

Bonnie Boland

Watch out when getting prescriptions from there I've gotin 2 prescriptions from them and have had problems with both, one did not have the dosing on it and the one I got last Wednesday the person that wrote it appears to be not aloud to have writin it. Been trying to get it filled since Friday. They will not return phone calls from the Rite Aid trying to fill it.

lyall SWANTNER

Very great hospital parking sucked

Authur Elvine

They never helped me and I never saw a doctor the whole 2 weeks I was there. Worst hospital ever.

April W

Waited 4 hours before I got in a room then the room wasn't a real room. Been in the room a hour before they even came to see if I was alive. Worst hospital I ever been to. Period

Roxanne White

This is the worst hospital and icu unit I have ever experienced. My son was brought in with a brain injury and all they did was over medicate him to the point of delerium. He was restrained like a caged animal and I thank God they sent him to a long term acute facility. Within 2 days they had him off restraints. 2 weeks later my son is off almost the meds he was on, free of all tubes and trach. Talking, walking and on his way to a full recovery. The nursing staff at DRC...except for 2 or 3 caring nurses...were horrible. Two of them were physically and verbally mistreating my son to the point of having them removed from his room. I'm just thankful he made it out of there alive.

Charlotte Hester

Omg the worse ever!!!! First of all my appointment was at 2pm I got there at 1 30 filled out my paper wk on 4E and didn't get called til 3 15.... When I got to my room a freaking student came in asking the same damn questions I wrote on the paper in a red folder which he had, so by this point I am pissed because wtfeak are u wasted my time for 30 mins!!!!! Than a female doctor comes in asking the samething!!!! Super PISSED!!!! so now I have a tutorial on my body for another 20 mins! Like let's get to the reason WHY I AM HERE!!!!! WHY DON'T Y'ALL FIND TIME TO DO CLINICALS ON YOUR TIME NOT THE PATIENTS!!! NOW I AM UPSET AND I LEFT WITHOUT MY FOLDER AND NO INFORMATION. ????????????

Raelyn Williams Ph.C.

I also had a hip replacement there. Doctor Little is amazing. The replacement ward has individual rooms and great care. I'm going back to talk to them about my knee.

Briana Hull

I've called multiple times to make an appointment to get my wisdom teeth out, left 3 voicemails, and now the mailbox is full and it's been 3 weeks and no call back. I am in pain because they are impacted, but no one cares to call me back, or even answer the phone in the first place.

Arealia Fitzpatrick

ABSOLUTELY nothing at all the worst emergency room department I've ever been in from security to the doctors everyone of them need to be replaced so rude and inconsiderate making everyone sit in the waiting room even when the patient that being seen is request there family members to come to the back!

Mike Wood

Just letf today feeling great had two surgeries there great work and I loved the nurse's thy were great

Darick Mcclain

Another reason I'm moving from Detroit, this nasty hospital. From the building to faculty all are unprofessional. I know for a Fact that this entire place is hell because my predator brother works here. I called over 5times to get a stat on my friend and they weren't allowed to say if he was ready to get picked up or not. I want to beat the snot out of Emily, Devona and Sheila. The same broad answered the phone with different names, never again will I have anything to do with Receieving.

April Kolakovich -Osen

My surgeon and his team were awesome!!! Except for 1 or 2 staff on the floor after my surgery I have NEVER BEEN TREATED SO BADLY. You would be shocked at what was done to me. One example is, I was put in a reclining chair next to my bed (this was the day after my spinal surgery on my neck (c3-c7) . I had been vomiting still and because I was in so much pain that I was not able to obey their order to walk the hall more so she put me in the chair and told me I had to sit in it for 1 hour. She made it recline so I could not get out of it and left for about a hour. In the meantime even though I have a neck brace on it hurt sooooo bad to be in there and I started to get vomit coming up and I couldn't sit up or turn on my side so I wouldn't choke on my vomit. I pushed the call button and they ask over the speaker what I want, well I'm panicking because of obvious reasons and still no Nurse. I ring the button AGAIN, and just another repeat of the above action (nothing). Ok now I'm really starting to panic, I ring the button AGAIN. Finally I get what I thought was someone to help me and guess what she did? She made sure I knew who was boss and unless I settled down she was just gonna stand there, and I know the first 2 times when I said to her I need to be sat up straight so I don't choke on my vomit that she most definitely could understand, on the 3rd time I was probably not as understandable but she had to see the panic in my eyes. She seriously kept just standing there. 2. Also I had to call one girl out on her attitude and a lie I caught her in concerning my pain medicine and when she told me I was due for it again and when it was that time I rang for them to bring it to me and it ended up being so late because I believe because I called her out in front of her friends that were there and heard it all. At one point my pain medicine was 1 1/2 hours late. I'm sure I probably shouldn't be posting even just these couple things because now they got a heads up about some of what I've been through. Oh well, I just really hope this can help any other people from going through this. AND trust me there is more but I think you all get the idea. I was treated so badly that even though I was NOWHERE READY TO GO HOME, I WENT HOME AS SOON AS THE DRAINAGE TUBE WAS OUT. AND I CRIED WHILE TELLING MY NIECE ABOUT WHAT THEY DID TO ME. I still can't get it out of my mind ????. If I had the time and energy to tell you all the rest I would.

David Williams

I love them the staff and nurse was very friendly and helpful with me and family while i was getting ready for surgery

Tamica Hopkins

The doctor that I seen told me that the storms I was having was normal but with my medical history and what I am experience it is not normal. I even had to suggest my hemoglobin be checked she never even examined my body

Lubna Mustafa

Sleep clinic is horrible. They never answer the phone or return your messages.

B Dash

Poor hospital in general. Poor service , poor facility, poor doctors, poor hospital.

Danielle Williams

At the dental oral surgeon and my appt was at 7 am yet it is 10 and have not been seen and more and morw people are coming in. It is so overbooked it is very unprofessional and disrwspectful. I have never seen swrvice so bad in my life...please get it together!!

sharletta johnson

Receiving was actually better then I thought. I had awesome nurses in the Covid unit... Melanie, Marcia(PSA) and Theresa. And a wonderful cleaning lady Karen Even tho the food wasn't great, the service was great and they were Johnny on the spot. Thank u

BOSSee3 Gameing

Very Unprofessional Hospital, No More To Say Nothing Going Change With Receiving Hospital

Thomas Reaves

I spent 5 days in the hospital witn Pneumonia, and one of the things I appreciate most was how clean it was. The house keeping did a very thorough job with the sanitation of my bathroom which is the most important one. And overall they was great, it made it a little easier to focus on getting better knowing I was in a clean environment

Mike Britz

Fast prompt service, caring staff.

Kate E

Great if you want to waste hours, get absolutely no help, owe money, get sexually harassed, and treated like worthless beings, While in excruciating pain. Shut it down. Quit deleting the negative reviews.

Renee Adams

Continuation of my story. Roy did not change my sister bedding nor did he change her trich collar, I spoke to the release nurse later that night and she said that she took care of her mouth care and changed the collar and she would clean her up and change everything on her shift. Mine you I arrived at 5:12pm Wednesday and when I spoke to Roy release nurse that was 12:48am Thursday morning. I am very disappointed with her care from the nurses and actions need to be taken up with Roy. See attached photos

Tanika Morrow

Hate it there! At least I got some medical attention in the emergency department. Then I get sent upstairs for observation ???? been sitting up there behind a curtain for 4 hours and no one came to see if I was ok alive or needed any thing 1 hour of me being up there I asked for water twice no one ever came until I started stating I was leaving and never coming back, and how is it that some patients can keep their visitors but my visitors have to leave???? it smells it's creepy, UGH I hate it there!

Giselle Rose

Staff was really great to me. I was in the ER and everyone treated me with kindness. There was one staff member in particular (I wish I knew his name) who I won't ever forget as he kept me real calm. Whoever he was, I wish I could say thank you.

Ericka Brantley

I see the Endocrinologist here at least once a month. Because of them I got my insulin pump after fighting for six months. I got free classes on nutrition and daily care of diabetes here. So I've been here a lot this year. Visited this ER 5 out of the six times this year. I get in and out here longest was 3 hours waiting on test. Spent eight hours at a Henry Ford ER.

Jas D

Worst hospital I have ever had the experience of being to. I would rather stay home and this have been my first experience NEVER again. they should be reported IMMEDIATELY

David bellard

Absolutely filthy. Throwing everything on the floor even syringe head (yes, the sharp pointy metal thing of the syringe). Everything on the floor wrappers, cloth wipes with blood on them, plastic bags, and rarely any cleaning of the floor

Tony Niu

Called the # and spoke with the rudest person named Denise from the client service department. Management better check on her cause she clearly does not qualify her job.

Kay Smith

Caught a cold. Poor care.

kylin fountain

Had my son here. From the doctors, to the nurses to the student nurses are very friendly. They took really good care of son like he was theres. Treated me like an actual human being and not a peice of meat. Made me feel comfortable from the time I came in to the the time I left! I’ll be having my next baby here. The stuff was friendly and amazing!

yeadeun park

(Translated) Doctor, you're pretty, you're short and cute (Original) 의사선생님 예뻐요 키도작고 귀여움

Hussein chahine

Great hospital! Care was exceptional. Both physicians and nurses were caring and compassionate.

Araceli Jimenez

Unorginized and weak work ethic. They Refused to let me see my Mother for hours

Tahara Zara

Some nurse doesn’t care about the patients. And if you try to call them for the patients information’ they never pickup your calls.

Fatima Shabazz

My doctor sent me to the doctor from my doctor's appointment. When I got here it wasn't that many people that was waiting to be seen.I was there for almost four hours without being seen.I. literally watched the people that was there before me go to the back,and 6 to 8 after them go to the back.I was still sitting in that waiting room.The lady told me she couldn't tell me when I was going to be seen and brought me a cup of water,and told me to drink it to get my suger down.I think that they could have had better customer service,and told me and a few other patients what was going on to why we were getting skipped over.This was the first time this have ever happened to me at this hospital thats why I was so Confused.I got up and walked out after being there for four hours????????????‍♀️????????‍♀️.I went8/10/21 At 6:30pm.

Raeed Neaimai

They are so good they are perfect they help instantly perfect service super kind very respectful best hosiptal i ever entered no other hosiptals have this service best hosiptal so far ❤️

Shawn Miller

I went to take my wife her phone into the waiting room as she waited to be seen after having a seizure. I had already entered the hospital once and was told no visitors aloud. So we atleast wanted to stay in contact with one another. So when entering the second time i was rushed by 6 security guards smh.

Talonie White

At night time around 6:30 pm the front desk clerk was very rude & i almost walked out because of her presentation. They need to talk to people better

jason thomas

Every time I come here I am given wrong information about where I am going. The last time I was here, I walked around for over an hour. All while being told, multiple times, where to go by yet another misinformed employee.

val effect

Stay as far away as you can! Wish there was another hospital in the vicinity EMS would take you. 95 percent of the nurses and doctors don't remember why they chose the profession, other than the money. They treat patients as if they're burdens to them and are an interruption to their time at work. What are you there for?!! Just to collect a paycheck! Bedside manner is almost non-existent. This place should basically be called a Level 1 nursing home not hospital. The lack of quality care associated with nursing homes is basically what you get here. I would NEVER INTENTIONALLY BRING A FAMILY MEMBER TO THIS PLACE!!!

Dmario Joel

The nurses dont really be coming to your sound of in need off help alarm. And they are extra slow on everything they even do

anthony jacobson

Horrible care. Denied antibiotics countless times. Wounds got infected. Stay away from Detroit Recieving Hospital!

Diane King

they saved my life.

Chilisa Steele

I went into the hospital for stiff neck pain and decided to go to receiving even though I didn’t want too. I’m used to how the process goes in a hospital at least going through the emergency but I hardly been examined, the dr that seen me did not set up no imaging to be done on my neck, just pressed on my neck and back while I was setting in the hallway of the mods waiting on a bed with my hoodie on I’ve mentioned that I have herniated disc in my neck from a car accident some years ago and can hardly move my neck and I had tingling in my arm. Once I finally received a bed in the mod I was giving some pain medicine and a shot for inflammation and then after awhile I was sent home with some Tylenol & Naproxen but didn’t take that while I was at the hospital. So I left still in pain with my neck and tingling pain in my left arm but took the medicine as instructed, even with taking the medication as well I’ll still have the tingling pain in my arm and in my neck. Also I followed the instructions to set up an appointment with the Neurosurgery Harper clinic and I was told that I’m not even in the DMC systems but I was just seen on 4/29 so I’m not understanding that. At this point I’ll just find somewhere else to go and just won’t go back.

nattasha muhammad

I like it good job

Kristen Casado

I have been calling to try and check on my dad for the last 3 days and I have been told the nurse would call me and they never did . I have called multiple times a day and his nurse can never be found so I have been able to get zero info on my dad . Out of all the hospitals I’ve been in for my dad the past few months this is by far the worse service I’ve dealt with .

Octavia Wright

Horrible experience last Friday I was in a whole lot pain the nurses was not even concerned they did a X-ray and said you’re severely constipated I told them I felt like something else was going on with me they did a scan of the gallbladder and said oh you have stone there but that’s not why you’re hurting discharged me pain got worse went to another hospital and I got a lot of things going on smh I could have died

Tavana Williams

My boyfriend is still currently waiting in the lobby. After i called 911 to have him taken there due to the issues he was having. They wheeled him out to the lobby and kicked him out of the chair and hes been sitting there for 3 hours.. Hes said multiple people have went ahead of him. And the intaker was extrememely rude. This is flat out unacceptable and i will be going to the news about this. They had enough time to collect his social information to bill him but can't even give him the courtesy of a wheelchair when he is in excruciating pain. This is absolutely the worst hospital experience I've ever been a part of and i will be taking this post to social media as well. :update. He is still there in the same spot and nobody has talked to him not evem a nurse. If nothing has changed by 740 we.im bringing him home if hes going to not get treated he can do that at home while we find him a hospital who actually cares about its patients. This is the worse experience we have ever dealt with. He got there at 254 via ambulance its.. 7 am and he hasnt even talked. To a nurse. I'm livid

Mo

My father went to the emergency room twice and was discharged twice with out any tests done. We went to Henry Ford and they said he was in sepsis on the verge of death. He spent the next 7 days in the ICU. DMC should be ashamed.

Nae Nae

Why so much hate against a black Detroit hospital, even if you just got discharged you still not allowed to wait in the lobby

Ikhlas Sallumi

This please is totally depressing !!! No bright colors for the rooms ‘s walls ...no T.Vs inside the rooms ..the windows mostly covered with white color that makes it very difficult to see the outside view !!!! It’s very sad to feel and see the sadness on the patients’s faces !!somebody has to do some changes !!!!somebody has to do something about that !!please!!!!!!they’re humans like us!!!

Jennifer Helton

Horrible. Absolutely horrible.

Toskir Uddin

I went to ER for slamming car door on my finger. I went there at 5:22am and return home around 7am. It was quick and I like the physician he ordered x-ray and it was quick, but I didn't like the facts that nurse was asking me why did I come to ER. I could have just took some Tylenol for pain.

Brian Filar

Our son received phenomenal Care at Detroit Receiving Hospital. He was taken in with a bad infection other hospitals couldn't figure out. The staff immediately admitted him knowing he had a big infection. Between the medicine team, the infection team, and the Plastic Surgery team, they figured it out promptly. The nursing staff was above average. The entire Hospital staff was warm friendly, courteous and very helpful. We can't express enough thanks to the people at the Detroit Receiving Hospital. We are from the suburbs and people actually asked us why we were there. We told everybody we work in and around Detroit and there is nothing better than the DMC. We would recommend Receiving and the entire DMC to anybody. 10 stars to the staff at 5N. We enjoyed the prompt staff and we appreciated the urgent care so much we gave them several pizzas.

Ashli Ruth

Horrible experience, sat for over 3 hrs waiting to be seen. Staff sitting around talking. Mad I passed 2 hospitals to get here. Never again!

David Post

They will let you die alone and not call the emergency contact. Also the communication can be bad. My girlfriend was doing bad, long story short. I dropped her off and they admitted her. The next day i show up and she's on a respirator. I got nervous and asked if she's ok and the nurse said yes she's ok. I tried getting more information because she's attached to everything and he said she just needed to temporarily be sedated. I sat with her for an hour when I'm told she needs a light procedure and i need to go to a waiting room until someone comes and gets me. No one ever comes and gets me so i walk back and they're long done. I sit and talk with her for 15 minutes when a doctor comes in and tells me She might not make it and that they can't get ahold of her family when she both has she phone and it's not locked and i am her emergency contact and i did not get a call. I didn't think about it at the time i just told them i would give them everyone's number. Before i could give it to them they sent me out to do another procedure. I contacted her family and had no clue what to explain and they were full of questions that i couldn't answer because an hour earlier i told them she was ok. She died an hour later. Only her sister made it. In the past I've had mixed experiences but it was the best hospital for my girlfriend in the past. I think they assumed she didn't have loved ones because it was a partially drug induced problem and decided not to contact anyone. If i didn't show up she would have died alone.

Zaria Naya

Just came from this hospital about an hour ago , the woman I was seen by was Ms.Cynthia Lepak , M.D. And has nothing but a nasty attitude but more so RUDE AS ALL GET OUT . It is absolutely unacceptable the way she talks to her patients. Honestly don't even know how she still has a Job if she's talks to every patient she comes in contact with that way , felt extremely uncomfortable And made me not wanna visit this hospital anymore. This is something that should NOT be looked over ! Being Tactful is one thing but being flat rude is another !

Mathew Tallman

I’ve been here 3 hours and I’m still sitting in the lobby along with 20+ other people. Claims to be short staffed or very busy. Extremely poor management and extremely rude and hostile medical personnel and security.

Dianndiamonti Diann Diamonti

poor comunication poor er care worst hospital ever

Nick Petty

They treated my dad like he was homeless. Didnt clean the treatment site. Caused a worse lung infection and then sent him to a rehab center to die. Worst care ever. The hospital should have cared 4 years ago when they had him for treatment... their attempt to clean up their image by pretending to care 4 years later is similar to their care of my father.

Lindsay Jones

My first experience here was Christmas Day of 2017. It was amazing for my daughter and her eye injury. My boyfriend is currently a patient and they could not be ruder. No one cares from the people who answer the phone to pretty much anyone else I have experienced . Being someone in the medical field this is not standard of care! When you have a loved one in a bad situation you expect more!

Sabi Corvine

The crisis center was one of the scariest places ive ever been admitted to. Like i was terrified on my way down there. Everyone there was miserable. It was dimly lit, the patients werent handled very professionally, and they made me talk about my traumatic experience in front of everyone basically. One guy had been down there for 4 days. Id understand the unit if it were treated as a waiting room, but most of those people were down there for days. I was fortunate to only be down there for 9 hours, watching BET to keep me sane. Lol. We werent really allowed to leave our beds except to go to the bathroom. (Its a one room unit) There are no books, games, or things to do. They acted like theyve never heard of a suicide attempt before. Dont even get me started on the inpatient psych clinic.

d j (DeeDee)

The nurse on 4L was horrible! Rude, insulting and disrespectful! Nobody knows the correct information on visitation. Total confusion. Poor communication between hospital and staff. They need help!

Tabetha Schwerin

After my mother was in there for 10 and being treated horrible. The incompetent staff and the nurses lost or I'm sure stole her personal belongings. Now nobody wants to take responsibility and everyone keeps putting it on someone else. There is NOOOO accountibility whatsoever. She's been out for a week now and still no one cares they have incompetent staff working for them on 4L. If you care for your family, do not take them there.

Marc Terebelo

I had a question about policy and procedure for the ICU burn unit and was connected to Patient -Hospital relations. Left 3 messages no return call over a span of weeks. At least someone could call to say they will get back with me or something instead of totally ignoring me. Does not demonstrate good service with no follow up. Not pleased.

Tusheena Taylor

Taurus

Carmen Webb

I'm sitting in ER a staff came from the ER where my Granny was with NO MASK!!!!! Singing and 3 security guards let him sing a half of song with no mask then the bigger guy took his mask down and its 10 minutes later NO MASK!!!!!. My grandmother, Auntie or I better NOT get Covid19

Crystal Shir

This hospital sucks.

Jowanna Williams

A 3 hour wait and still have not been seen. The worst services ever. This hospital wasn't this bad years ago. Things are supposed to get better with time not get worse

EMC 4LYFE__

Very filthy. Everything has to be done by phone and they never answer the phone. Worst place I have been to.

M Y

the worst hospital experience ive ever witnessed/been a part of!!! If i could do zero stars i would!! Do yourself and your loved ones a favor and NEVER bring them here!! Patients are ignored and treated badly, and when family questions any of the staff as to why they just get attitude back. My father had complications and was brought here, not by choice, it took 4 hours for a nurse to finally come to his room and give him the correct medications and something for his pain! They set them up for tests like a 24hr eeg (which wasnt even necessary since he just had one 2 weeks ago at harper) and never complete the test because rooms were changed..while keeping the probes on the patient, do you know how uncomfortable that is when a patient is already agitated?! The reputation of this hospital is true to the bone, one of the worst in MI...DO NOT COME HERE!

Nina Far

Horrible service and Doctor is IMPOSSIBLE to get a hold off. I made an appointment to see Dr. Emilia Khalil and the office made me wait for additional 1.5 hr to see her. The medical billing dept is billing my insurance incorrectly. I WILL NOT RECOMMEND ANYONE TO GO THERE!