Reviews of Holiday Inn & Suites Vancouver Downtown, an IHG Hotel (Hospital)

Me and my friend booked this hotel from august 9th to the 12th. When we first arrived everything seemed fine until we went to the reception to check in. There we found out that we had to pay 29$ a day for parking , this wasn’t mentioned in their website and neither when we booked it . We were charged an extra 60$ for absolutely no reason . We were also told we’d have additional charges to pay even though it wasn’t previously mentioned. We were charged an extra 60$ for absolutely no reason. For our entire stay we did not have a housekeeper to come and change the towels out for us , at some point we also called the lobby to ask for help regarding an issue we were having in our room , the only thing we were met by was ignorance, disrespect and attitude lol. If you have extra money to waste then this is the perfect place for you or else I definitely wouldn’t recommend.

I had a great stay at the Holiday Inn Vancouver Downtown. I enjoyed a fantastic breakfast, the pool was excellent and the room was very comfortable. The location is central and makes it easy to check out shops, restaurants and the downtown area.

I had a wonderful experience during my stay. The room was very clean and updated. The bathroom was clean and in good condition. The only drawback is the elevator space which is minimal. If there are 3-4 guests with luggage that's all you …

We had the opportunity to come up for a Jimmy Buffett concert and weren't sure which IHG property to stay at - fortunately we made a great choice for it. Aside from some nosy partying neighbors the first night the room as clean and …

You can this building is old. They did a decent job updating it but the elevators are super small and slow. An employee told me that they would've cost more than the entire remodel to update them. Oh well. The rooms are nice and clean. …

The hotel staff are excellent as they are very helpful. The hotel is in a very good location. All services are delivered well and with a smile. The hotel itself could do with a decor refresh but is kept very clean. Food at. Real fast was good and plentifully would stay here again.

Clean, quiet room - great place to sleep after enjoying Vancouver. Excellent location, friendly staff. Knocked a star because room is pretty small and if you leave the sink running for more than 30 seconds it begins to fill up. Otherwise, will return!

I really enjoy staying at this hotel. The rooms are modern and clean, the bedding is soft and the beds are quality - I have a great sleep here! The in-room amenities are good quality and plentiful. We requested a high floor to avoid the …

I wa there for a surprise birthday I had planned for my girlfriend and needed a few amenities the room didn’t have the gm Chris stepped in and got me everything I needed right away amd assisted any way I needed. I forgot a power cord amd …

Overall this is a nice place to stay, everything that did come up was handled very professionally. The staff was helpful and friendly.

I will say the nicest thing about this hotel is the staff is SO friendly and helpful. Cesar was very nice and accommodating (forgot something in my room) Other than that rooms were clean an location is perfect.

This was one the most unacceptable stays I have ever had in a Holiday Inn. Our stay encountered a room change due to a very unclean bathroom. After changing rooms we had to endure them reroute a bunch of electronic lines and them using a …

Nice Hotel for the price, however parking and getting to the building is tricky if you dont know where the right elevators are. Old building but maintained well. bedding is satisfactory. Bathroom was clean. Dont hesitate to book yourself there.

As an extended visitor I really got to know the people who are working in the Holiday Inn Downtown Vancouver. Client service, being helpful, friendly, dedicated,... are just a few adjectives I can use to describe those hard-working people. …

Hotel staff very friendly and accomadating. Location is great can walk everywhere.

The hotel is incredibly well located and the staff go above and beyond! The price is in line with other hotels in the area. I recommend staying here

They dont include parking in the room rate. Was very disappointed to find out additional parking pass at $29 was required to park at the hotel. Coffee machine in room didnt work. Hotel got me a coffee from resto to make up for it.

Excellent place to go clean rooms and great air conditioning good price for a great stay in Vancouver's downtown. Close to Grandville and davie street great for going for walks and eating out and plenty of nice bright colorful street lights and shops on Grandville and davie!

This hotel was in a great central part of town, we spent three nights, close to the hop on hop of trolley's. The room itself and lobby we weirdly designed. We were basically in the basement, while the room was nice it required two …

Did the job. Great location. Great front desk staff. Rooms are a bit tired and on small side, but fine, overall.

The hotel was all right but our room location wasn't good. We had to ride the elevator to the second floor, walk across the room, into another room that you could look down and see the swimming pool, continue on to another section where we …

I was staying here for work. The rooms were very clean and comfortable with many nice accommodations at an affordable price. The room I stayed in had a very nice view of the city as well. The staff were very professional, helpful and kind and I would recommend this hotel and I would stay here again.

Very comfortable and right in the middle of dt

Great location and amenities...so close to shop and five, a short walk from train to airport... friendly staff ????

We stayed here in Aug 2015 and were pleasantly surprised by this hotel. The hotel was clean, and inviting, the amenities were very good (we used the pool and laundry as well as the bar). …

Beautiful, centrally located hotel in Vancouver. Clean hotel. Efficient staff.

Enjoyed our 5 day stay at this property, but the breakfast service. Luckily I have not included it in our reservation. Our first attempt to get it on the first morning was a disaster and we ended up not having it after it. …

Binta Diallo

We stayed for several nights, used the pool (twice), breakfast was really a feast and the best service and atention. Hotel is very well located.

the stay was nice rooms were clean bathroom was abit small but thats fine and staff were friendly and are able to work with u on switching rooms if not satisfied with your room

Easy check in. Clean room. It was a little tight for 5 adults' but we barely spent any time there except to sleep and shower in the morning. The breakfast and service were excelent.

Joel Mosier

Close to Canada Place, English Beach, Gastown. We walked all around. Beds are perfect to sleep. Quite area. Far away bough from Hasting Street. Don’t get a hotel close to Hasting Street. Full of hobo there. Not a good scene

The room was a bit small. I was expecting slightly bigger one with holiday Inn.

Our room was directly above the night club and all we heard Thursday- Saturday from 8pm to 2am was club music. Did not get a single restful nights sleep. …

We have stayed at Holiday Inn and Suites many times in the last 10 years. Really courteous and accommodating staff - participularly on the front desk and in the breakfast restaurant. …

Great Service, Staff was courteous and Friendly. Rooms were clean and comfortable. I would recommend this hotel to anyone visiting Vancouver.

Nice(s): - Overall good experience. …

I've stayed here a number of times as I really like the location. The hotel is run very well from my experience of leaving for the day and returning to a room that's reset nicely. …

My girlfriend and I had a great stay at this location and I would definitely recommend it for any couple or family that wants to enjoy all the tourist options Vancouver has to offer. …

When we arrived, we were promptly greeted. Check in went okay and someone offered to take our bags to our room. The lobby was lovely. However, this was were our excitement ended. We got off the elevator to a dingy hallway that led to our …