Reviews of Parkdale Animal Hospital (Hospital)

Bekah Stairs

We are so thankful for this place. We know that they truly care for and value our pup. He actually gets excited to go to the vet, which is pretty great.

Sabrina Sgandurra

We love bringing our dog Missy to Parkdale. They take such amazing care of her, and they're extremely thorough. Missy absolutely loves the staff here! Thank you, Parkdale!

Gus Town

Extremely friendly staff that keep you updated on the status of your pet the whole time you're there. My cat is normally extremely anxious around people, but even he felt at ease. The doctors and techs made sure to explain any and all procedures before going forward with them, made sure I was always aware of the cost, and answered all my questions

Jessica Rodway

Superb customer service and the staff genuinely care about their furry patients

Lee Hanna

Good staff kind and helpful. If you're going on a Saturday call first. Dr. Jonathan and the staff a true saints. My cat Daisy has been very sick. To the point where we thought she might have to be put to sleep. Dr. Jonathan wouldn't give up on her. And now she's recovering. The staff loved her up while she's been there. It's been expensive but you get what you pay for. Daisy owes her life to the vets and the staff. I'm forever grateful.

Carlos Medina

The staff are very nice and the Veterinarians are knowledgeable and pleasant.

Sarah Gibbons

I strongly recommend Parkdale Animal Hospital to anyone who lives in Waterloo. The service here is incredible. I took my cat Wrex to Parkdale when he bruised the bone just above his tail. The veterinarians and veterinary staff assessed him effectively and provided great treatment.

Sam Assad

We brought our puppy in for a checkup. Staff is super friendly. Vet was very thorough with her examination.

Deanna Hastings

They were great caring staff. Got us an appointment at very short notice and gave great advice and treatment.

Bradley Galway

I've been bringing my new golden retriever puppy here. All of the vets and staff have been great and really helpful. Rosie and I will keep coming back long after she's not a puppy anymore.

Nancy Nicolson-Houghtling

Great team, great service. Our four-legged friend wasn't too happy to be there for his shots but the team at Parkdale treated him with patience and skill - couldn't ask for anything more!

Bernzie Baby

Its close to my house

Ron Kielstra Jr.

I was really nervous about finding a new vet for our 10 year-old Lab, as I thought they might try to take advantage of our lack of knowledge to try to sell us on more meds/food/etc. I was pleasantly surprised, however, when they actually suggested she didn't need some of the things her prior vet had recommended and at their willingness to clearly explain everything to us. This has continued at subsequent appointments, and while no vet is inexpensive, we are satisfied that the care our dog receives is well worth the cost. Highly recommend.

Nicole Kwapis

Great service and friendly compassionate staff

Ruthie D

I have been going to Pardale Animal Hospital for almost 25 years. In the last 7 years I've used Dr. Mary Litchi who is amazing. My dog is a very nervous dog and has been since 7 weeks. Dr. Litchi is very patient with Sophie, sitting on the floor and letting her come to her. We do her examination on the floor. The staff are all wonderful to deal with. I'll continue to go to Parkdale until I no longer have animals.

Stephanie Keating

I can't say enough good things about Parkdale Animal Hospital. The vets and staff are all fantastic. We hadn't prioritized finding a vet for our (young, at the time healthy) cat when we moved from another city, so when our cat collapsed one day without warning, we were left struggling to find a vet who could see her on short notice. We probably called 10 places before connecting with Parkdale, who I think may have even rearranged some things to take her in. They treated our girl with the utmost care, and were patiently with explaining all the tests that they recommended and why. We ended up seeing three of their vets, all of whom were very kind and straightforward throughout. Eventually, we ended up needing to take our girl to the Ontario Veterinary College for surgery and other treatment, and they made the transition as smooth as possible. They were also great about follow-up calls to check in on how things were going. I definitely recommend them to anyone looking for great care for their furry family members.

Katarina Chen

Worst experience ever! Yesterday I left my house for the appointment and my little kitten was so scared on the way there so I had to calm her down first. So I phoned them and told them I’d be late they were like oh just come. When I got there they said I missed my appointment please reschedule. And they phoned me again for reschedule I said 1.30 tomorrow works for me. And then I went and they said you sounded so unsure so we didn’t book you. Nice job.

Katelyn Alexander

They're so kind and caring, anything you need, they will do their best to help you!

Jessica Crompton

You know you've got a good vet when all three of your pets actually *like* going there. Staff is so friendly and helpful. No one has ever made me feel rushed and they always answer all of my questions. Our pets are definitely in good hands at Parkdale!

Caroline Deschamps

Great service! They always make my dog feel so secure and comfortable! Very friendly employees ! :) 5 stars!

Greg Holloway

The staff at Parkdale Animal Hospital are fantastic. From the technicians to the veterinarians everyone has a great love of animals. They've helped our cats with checkups, dental work, and microchipping, and we couldn't be happier with any of it.

Tom Nagy

Wonderful vets, caring and patient staff. Can't speak highly enough of Parkdale.

Deandra Daite

Only called to know rates and get advice, the receptionist was just a delight. Thankfully, I didn't need to take my dog in, but I feel confident enough to refrain from hesitating.

Christopher Donaldson

Amazing staff, fair prices. Love it.

Anna Chahill

Amazing staff. Always so helpful. Taking amazing COVID precautions and are excellent communicators. Always going above and beyond! My kitten doesn't hate going to the vet, so I guess that's a great sign too!!

Rebecca MacLean

We have been clients of Parkdale Animal Hospital in Waterloo for 20 years. Everyone we have dealt with has been fantastic. They are all so friendly and you can tell they love animals. When we have questions about Latte's medication or results of her exams, the doctors and assistants take the time to explain things in terms that are easy to understand. We recommend them to anyone looking for a vet.

Aarushi Ranade

Love their service and are so friendly and welcoming

Jaqui Nicole

Good place. A tad over priced.

Karim S Karim

Took my dog there three times. Each time, I asked what the cost would be. They conveniently forgot to disclose that there is a mandatory exam fee. The first time, I spaced out the first two vaccine shots, they charged me an exam fee both times - the shots were a month apart. This place is not transparent about their fees so it is hard to trust if they are going to do the right thing for your dog or if it is just about making a few extra bucks.

Cloris Tang

Very good service

Benny Cheddar

I have rarely had such a wonderful experience with a veterinary clinic as I have had with Parkdale Animal Hospital. The staff are all very kind and caring and even during recent events they are safe and quick. I would 100% recommend bringing your loved ones here.

Greg

They're really nice and love animals but they're expensive.

Lisa Yeo

Always a great experience. They are great at squeezing in emergencies, and giving special attention to fur babies. Can't thank them enough for taking such good care of my dog. Even with curbside service, they were able to make him feel comfortable and took proper care ❤

Dayel Peterson (Cheese)

Over my lifetime I have never worked with better Vets than those at Parkdale. From day of care, to follow ups to just being friends to us and our pets, everybody from the front desk to the Vets themselves...Thank you! You are #1 in our books.

Andrea Loveridge

Special thanks to the vet who managed to give painless booster shots to a reluctant pug cross. You have always been a great place to take my pet.

Suzy Patchett

All the staff and veterinarians here are wonderful and I can tell they care about my cat a lot. I think I've seen every vet who works here over the past couple years, because my cat's had some issues, but they've always been helpful, and they have good appointment times for someone who works a typical office job. They really stood out to me when my cat had crystals in his urine a couple years ago and needed an emergency catheter - he's made a full recovery thanks to Parkdale and the Energency Veterinary Clinic in Cambridgw, and his new food will prevent this problem from happening again.

Robert Allenden

They Have Good Staff they Always Stay On Top of my Dogs Health.

Rob Worsnop

Always been professional and friendly, my dog loves going there, my cats haven't complained ????. Even with the pandemic, staff are friendly, wearing masks with efficiencies in place to make the visits go smoothly while respecting comfort levels and safety. Four of my pets in total have gone here with no complaints.

Brittany Markovski

Friendly staff and exceptional service!

Anh Luong

Super friendly and nice! My cat refused to go in her carrier but somehow the staffs were able to get her in there

张Alisa

Really fantastic experience! The staff would send you text to confirm your appointment which is pretty impressive. Very patient staff and professional Dr even though my English is broken. Definitely a right choice for pet’s parents. I will recommend this clinic to my friends here!????

Veronica Mousseau

Amazing staff, lovely caring people, highly recommend.

Gavyn McLeod

Amazing people work here. Vets are very intelligent, honest and humble. Not to mention, amazing with animals. They've been my vet for 6 years and no complaints.

Clarity Knarr

i took my kitten of 7 months in for a neuter. he came home with me and was throwing up yellow secretions. i called parkdale worried, they said it was very normal and to just let him rest. Next morning i woke up he was dead. My mother also had a cat who was very sick and dr murphy wanted to put it down. he was adamant about it. my mom took it for a second opinion in guelph and a year later the cat is happy, healthy and gained her weight back.

John Norry

Excellent customer service, wonderfully nice and helpful staff that take the time to learn your pet's name and preferences. Have visited multiple times for a variety of issues and have received excellent service each time.

hanif sangrar

Service is and always has been excellent

T P

I have nothing but respect for Dr. Panning and Dr. Uyede. Dr. Panning was always great with my pet, it was never just another patient or revenue stream unlike some vets. She is compassionate, respectful, and supportive. She remains calm and collected but you can see that she genuinely has your pet's best interests at heart. Dr. Uyede is the same way. I told him my dog was cautious of men and he took the time to sit with him and build his confidence and make him feel safer. I would absolutely recommend Parkdale to anyone that asked.

james

Friendly staff . Took our family cat in and they got us an apt with a specialist. Thank you

Olga McBride

Excellent leadership, professionalism and expertise from a dedicated & kind team lead by Dr. Uyede. If you're searching for a veterinarian team, look nowhere else.

Jessica “FlyingJeh” Occhiuzzi

Our kitten Luna just had her first vet visit with the awesome Dr. Jonathan Uyede. Luna was very well taken care of by the entire team at Parkdale and highly recommend this clinic for all your pet needs!!!

Jessica Piccininni

There aren't enough good things I can say about the amazing the team at Parkdale. We've taken our Pomeranian there since he was a puppy (7+ years) and he has had quite a few health issues during this time, most recently surgery on both of his knees. The care and attention Dr. Uyede and the entire team at Parkdale provide is unparalleled. They are so responsive, so helpful and really give you a personalized and tailored approach to caring for your fur babies. I don't know how we would have gotten through the multiple surgeries and resulting therapy and care if it wasn't for how dedicated the Parkdale team is and how understanding they are of a pet owner's stress and anxiety in trying to provide the best care possible. We also recently moved overseas and Dr. Uyede was as usual so extremely helpful in helping us navigate the paperwork and logistics of moving with our Pom. We will miss the team at Parkdale so much and will without a doubt return when we are back in Canada.

Nadine Jenkins

Had our first visit today...it was an Urgent situation and they took my cat in right away! They were very empathetic, as I was highly emotional that my "baby" was sick. I very much appreciated that the Veterinarian took the time to explain, in detail, what the issue was and the cost to make an informed decision. We will be returning tomorrow for a procedure...I look forward to great results!

Tanya Wilfort

Very nice staff great when we put my mother in law down gave us time to say bye we're just all over nice

Jeffrey James

I had to put my cat down here and they were super nice about it and gave us a long time to say goodbye. Wonderful staff.

Kevin Smith

Always get friendly and professional care. And often a treat for the dog.

Farhan Hossein

Parkdale is simply the best.

Michael Bierstock

Fantastic care for your pets

Trish Benoit

I have been with Parkdale for about 12 years now and 2 dogs. I have always received excellent service. The staff are caring, love animals and it shows. In fact my dogs have always been excited when they get a trip to the vets! Highly recommend the team there.

Laura Philippe

Friendly, caring, knowledgeable staff. Definitely recommend.

Alycia Hackett

Dr. Uyede is by far the best vet I have ever been to. He is very professional, honest, and knowledgeable. He is great with the animals and my dog loves going there. All of the staff are friendly and caring. They always follow up after appointments and have been very helpful with any questions I have. I would highly recommend Parkdale.

Bev Sheppard

I have to thank the staff and Dr. Johnathan for taking such good care of our si. I apologize with my whole heart for my behavior towards the staff, there is no excuse. They were very compassionate and understanding due to the situation. These people truly care about your pet, we are very grateful.

C W

There has never been a doubt in my mind that Missy is getting the absolute best care she could possibly get when she visits Parkdale. While I've never been inside the doors myself due to Covid precautions, I know my dog adores the staff there and going to the vet is never an unpleasant experience for Missy because of their amazing efforts and hearts of gold. If you're looking for a good, honest, veterinarian, you have my sincere word that Parkdale is the place to trust with the care of your loved one.

Darcy Zeebar

Fantastic, caring staff but the wait times need to improve. 2 hours is a bit much.

Leila Stube

Great with pets even when they don't want to cooperate. Staff is very friendly and knowledgeable and truly care about the animals.

Shannelle Weert

We absolutely love and trust Parkdale Animal Hospital. In our experience, the staff has always been extremely friendly and knowledgeable! They’re always there to answer any questions we may have, or to explain our dogs needs/medications in detail! Dr Uyede always remembers Milo - and the staff treat him extremely well! We recommend Parkdale to anyone with a pet of their own!

Kelly Mcleod

The staff and doctors are amazing. So friendly and kind hearted.

David Rank

Great staff

ቢኒ man

Nice people alwyes check your change they have given me short change a few time not Nice

B. J.

The vets are professional and meticulous. They do not try to force sell their sponsored brand of cat/dog food. I found this to be a problem at other places around Waterloo. The prices are average for the region. I recommend to always check your bill and ask for a break-down of the charges as they can make mistakes and overcharge for rejected services.

Kitarla Kippens

Super friendly and knowledgeable staff that are cautious with potentially dangerous problems or complications. They really care for their patients and your peace of mind. You can call or email with questions any time and they are good about answering

Annie Street

I have a special needs cat, and when I moved to the city I was hesitant about switching vets. Parkdale made me regret not going there sooner. The staff is so sweet and caring. I also have an overly sensitive dog that took many staff to hold his wiggly butt still to clip his nails. They were so patient and kind to not just him, but to me and my husband. I have nothing but praises to give to the staff here. Seriously so lovely.

Tobi Day-Hamilton

The folks at Parkdale are awesome!

Anastasia Sniderhan

My critters have been cared for by Parkdale for 8 years and our experience has always been excellent! They have worked through puzzling symptoms with my medically complex cat and were diligently checking in on his progress, even between our very frequent appointments! The Parkdale team has also been respectful and understanding, going out of their way to ensure the most positive and safe visits for my behaviourally complex dog. We are very grateful to have such a superb veterinary practice taking care of our pets' needs!

Ann Josling

My son's wonderful cat Mistie was ill the Covrid virus made it almost impossible to get her help as everyone claimed they were to busy and did not care that this was an EMERGENCY. Parkdale did not hesitate to help her. They truly showed not only compassion but sheer concern for her welfare. Sadly Mistie was to ill with fluids pushing onto her lungs and we had to put her down. The doctor was beyond understanding and patience. He asked how Mistie was special and brought joy to our family he gave me a bit of time with her before putting her to sleep, he made sure she was not in discomfort. It was over in 15 seconds. Parkdale really loves and cares for any loving pet that comes into their care. We our profoundly and heartfelt appreciative to all of the staff at Parkdale!

Shayne Hofstetter

Caring staff

Brad Bauer

Great place my dog loves going which is confusing but convenient

Nathan Ma

Probably the best vet I’ve been to. Staff are very friendly, knowledgeable, and don’t try to upsell you like other vets. They took great care of my puppy and always kept me well informed. Would highly recommend taking your pet here!

Jason Carroll

Great staff

Kuruvila Zachariah

We have taken two generations of cats to Parkdale Animal Hospital for treatment. The veterinarians and support staff provide exemplary care; intelligent, knowledgeable and compassionate. They provide me, as a pet owner, with clear, concise explanations of our pets' problems and the ations needed to resolve them. Recently, Dr. Uyede and Dr. Lichti provided complex care for our cat, Walker. He is fully recovered. He also trusts these fine veterinarians. Keep up the good work. The Zachariah family

Michael Abbott

Always willing to answer all of questions from knowledgeable staff. Pricing that isn't above or below the average for the Waterloo area.

Carol Baker

Dealt with our dog in the hospital, but had me remain in the car, following covid protocols. Vet came out to update me, and asst had paperwork and payment process ready to handle at my car. All in all, a smooth, careful process.

Dorin Diaconescu

Very friendly personnel

Maverick Piccininni

For the last 7 years Parkdale has again and again provided the absolute best care for our dog Blue. He has had several nerve racking procedures done over the years (2 knee surgeries, bladder stones, teeth) and each time we've been relieved to have him in the care of Dr. Uyede and the entire team at Parkdale. It is thanks to Parkdale Blue is living his happiest, healthiest little life, and we could not be more thankful.

Sarah K

Treats my cat amazingly. Vets are great at relaying information to me!

Henny Heupel

Kind, caring, attentive facility ????

Mary O'Leary

The team at Parkdale is amazing. They really care about your pet and you. I have been a client for about 8 years and have both cats and a dog.

Valerie Bradshaw

Awesome staff and vets!

Heidi Flint

Dr Uyede cares about the animals that he is looking after first and foremost, the care that our labradoodle receives is above and beyond other Dr's that have looked after Bogey, we are so glad that we found you.

Kevin Leblanc

We're students and so we've had a few different vets for our girl because of our moves, and Dr. Uyede is by far the best we've had. Our dog is fairly skittish and can be a bit much sometimes but Dr. Uyede and his staff always make us feel like we're welcomed and appreciated. You can tell they have a genuine love for animals and see the things in your pet that you don't think anyone else appreciates. They're extremely diligent with regards to health concerns, they're very friendly, and very patient. I'd recommend them to absolutely anyone.

Christopher Donner

I have been going to the Parkdale animal hospital for over 12 years, with 4 dogs. I have been very happy with the service, both when the clinic was operated by Dr. Murray Smith and since but feel some of the costs are creeping up faster than inflation.

C J

Services are pricy and the younger receptionists are very flirty over the phone and keep calling my husband. Unprofessional and annoying