Reviews of Scarborough and Rouge Hospital- Emergency Room (Hospital)

Rowena Delina

The Covid 19 measures is not that really fully implemented i must say. The entrance and exit are the same, the waiting time is super long...there is not much hospital staff and seriously speaking they are super lousy. We are in a first world country with a third world ER.

poonam sharma

I went to this location in Emergecy department but spent 7 hours in waiting and finally met Doctor. I am just wondering What is the meaning of emergency ? 6-7 hours wait ???? then what whould be the normal hours????????. The staff members are roaming around like they are in Mall for shopping and playing music on the Computers. First and Last mistake of my life. Please save your life and try another hospital.

Kam Elassal

Acc YE06486/21 Excellent service ,excellent staff, very reliable teamwork. THANK YOU

MathMathX

Terrible! Go to another ER.

Hatim Paghadiwala

One of the worst experience in medical. My wife had severe stomach pain. Went there at 6pm. Just got tested by a doctor and given Tylenol (after 3 hrs) and was asked to sit for ultrasound. Waited till almost 11pm but nothing. Finally decided to just leave and go home. Emergency word is a joke here

Lisa L.

Terrible experience here at emerg. The nurses are rude and don't care about you as a person, just get you in and out . Terrible what our Canadian Healthcare has come to , but here we are . Not a good experience going to emergency at this location.

justme !

It cannot be worse. We left after 4 hours without seeing a doctor, my husband had shingles and he was in a lot of pain. Horrible nurse deciding who goes in and who doesn't. My husband had to go to another hospital during the night to get help.

Cam Tu

Took my girl friend there for her right side arm pain as she fell down the stairs..progressively has gotten worst the pain so we decided to go to emerge . Doctor dismissed her and said to not over exaggerate. No x ray has been performed. This place makes me sick with the lack of care from doctors. It's time for the government to step in and analyse the performance. To see if the doctor treatment are up to standards.

Moe G

Doctor in emergency sent my mom home stating she had hemmroids. She lost large amounts of blood and he didn't even rule out other possibilities. She's never had them and we insisted that hemmoroids wasn't the case. Two days later we're back again with the same issue 10x worse, only to find out it's diverticulitis. Misdiagnosis and speaking Arabic in front of patients with the other doctor about patients (because I too speak the language but didnt let them know). The same doctor from the previous day stayed far away from my mom because if he had stepped anywhere near my mother with his Toys R Us degree I would've become ballistic. This hospital has slid gracefully to a bottom feeder slot for obvious reasons. The best ER doctor is the Greek doctor whose usually on at night, and if he isn't here go elsewhere.

A C

I went early in the morning to avoid the crowds. I left three hours later and it was significantly busier. I went to get a simple test for a possible exposure to a non-communicable, but dangerous disease. The PPE that was mandated was poor. The masks were the variety that surgeons wear during surgery to protect themselves from bodily fluids. They're great for that. I had a mask that far better conformed to my face, but was told to wear one of these surgical masks. The problem with these masks when it comes to COVID-19 and other pathogens (TB, the flu, a cold, various zoonotic diseases, etc.) that are spread via normal breathing is that they puffed out on the sides so large that a finger could fit between the mask and the wearer's face. Better than no mask, but not a huge amount better than cosmetic for our current pandemic. After a long, but understandable wait, I saw the doctors and got the test taken and was on my way. No issues here. Now the stressful part. The disease in question is easily treated with antibiotics, but left untreated could result in lifelong chronic conditions. I called the lab and got various answers (not available, we don't talk to people, we don't talk to your family doctor [who was identified during initial visit], call x, call y, call z, etc.). I called the emergency room. One person said she had not heard of the doctor. I perhaps called the wrong number, maybe Birchmount or General. Nope, called the next day with the same number and someone said that doctor was not in at the moment and she could in fact confirm he did exist. That's okay. I finally was helped by my family doctor who tried multiple different avenues. She worked very hard through the labyrinthine, byzantine system and wasn't even successful at the beginning. Luckily she was finally able to navigate the system and I got the results. So much more stress than it needed to be, had to get my doctor involved when I should have been able to deal with it with the emergency doctor, and a cavalcade of various (in)competencies encountered along the way.

Indira Sookdeo

They work worse than third world country. What is the purpose of emergency when you sitting for over 7 hours before you see a doctor. Coffee breaks are more important.

A Salim

I'll never forget how they swiftly acted on my medical emergency 3 years ago!

Shannon Lodge

Customers service is garbage called the emergency department and the nurse that pick up the phone was extremely rude ask her a question and she was talking over me and disconnected the line they won't allow anyone to go in with the patient and you can't get information over the phone worst hospital and customer service ever