Reviews of Bluewater Sleep Disorder Clinic (Hospital)

Starside Relics

Some people in the reviews section are expecting a quality hotel experience or something? It's a room. You sleep in it. They hook up wires to your head and measure whatever it is that they measure while you sleep. And as far as the prescriptions taking a long time to fill, that's clearly just something that happens. It takes a while to analyze the results and give an appropriate prescription. The one guy with the "dirty room" had a very different experience from myself, everything was immaculate and clean.

I Never Was

The experience at Bluewater Sleep Clinic was interesting but made calm by the technicians. After checking in, technicians Muhammad and Danny were super helpful in showing the layout of the building and the individual rooms. If you're expecting hotel level service and comfort, understand this is a publicly-funded sleep clinic that serves only a few people every night. The room had a very underwhelming double-sized spring mattress with a side table, closet, pedestal fan, window and testing equipment. The form you fill out after you reach your room asks questions around your sleep schedule and habits, though the process is a bit more structured from the testing side. For a sleep study, you'll be wired up around 10pm with 20 probes (few in hair, chest, legs) using globs of glue applied to your skin as well as a nose tube to gauge your breathing. I really appreciated the technicians and the tremendous patience they have wiring up people every night, including elderly members who were audible through the thin walls. Once you're wired, the technicians will help you to your bed for lights out. It's worth mentioning you should be ready for bed by this time or you'll have to request your technicians through the intercom to come back and help you get anything. The probes all plug into a bulky device you wear on your neck which then hooks into a machine on your bedside. If you need to visit the bathrooms, you'll have to communicate it through the intercom and a technician will come unplug the neck device from the bedside so you can take it with you to the bathroom. There is a camera in the room which the technicians made clear they will be watching throughout the night. You're also allowed to take melatonin to help induce sleep in case your regular sleep schedule doesn't align with the study. During the study, the most troublesome parts included the severely-poor bed (which had no resistance, felt like sleeping on soft springs but in a bad way), dryness in the room and constantly worrying the probes would rip out of the glue even though you can sleep on your back and side as you like. You'll be woken up around 5:30am, technicians will unhook you from the bedside machine, and remove all the probes. You will want to visit the bathroom in the morning so you can remove the globs of glue which are supposed to come off with hot water, but it takes over 20 minutes and you won't get them all without taking a shower at home anyway. You're free to go once you've been unhooked and packed up anything you brought with you. Dr. Kapoor will follow up after a few weeks to fill you in on your results and pass along that information to your primary care physician. The staff were friendly, the rooms and bathrooms were all clean, the building access was secure and the study provides the information your doctor needs. Overall, Bluewater provided the standard, no-frills experience I would expect from a sleep study clinic.

Rich Man

Staff were nice and easy to deal with - the accommodation isn't the Ritz-Carlton nor is it horrible. Aged but relatively clean. Overall a nice experience given the myriad leads coming out of me. Hope this helps me.

Yeldarb Wrez

The Technicians are great ill give them that. But I am still waiting on my prescription, I've been told I have severe sleep apnea and they would get it to me within the week of my study. It's been three weeks and still nothing. They never answer their phones or even call you back when you leave a message. Just brutal still no prescription.

Janice Alcock

I knew I needed to go as my snoring had increased considerably over the year, and to be honest I really haven’t had a good nights sleep for almost 40 years. 4 children 2 years apart and none of them slept through the night until they were 2 years old. I also worked casual/full time hours along with shifts including nights. To end my working career working 12 hour shifts on a very busy stressful surgical floor ……and did I talk about menopause yet?? I was desperate for sleep and the clinic was fabulous. Being in the times we are in there sterile environment has to be priority, and to be able to help us they need to have the things also in place to report back for the Dr to complete our diagnosis. The promptness of the whole clinic was amazing and each and everyone were very kind and understanding.

Alexandra Lang

I have been here twice and both times the staff are outgoing and friendly and have made me feel as comfortable as can be. I drive in from London and it's worth it to get appointments and results quicker than if I had chosen to do the sleep study in London.

paul perna

Clean, period. Jan 25 2021. Staff was very prompt, helpful and willing to accommodate. If you're looking for a high end furnished room, this isn't it. But it's not a private US clinic either. It's basic, but clean. I felt very safe. A great service for Lambton County. Hats off to S.Q (CCR song). Apologies for the riddle.

John Gurr

My wife has been here on a few occasions and says the staff is very nice and knowledgeable. The wait time was short compared to other clinics and it was easy to find.

Suzanne Brown

Absolutely filthy...had to leave! Look at these pics!

Ambrose The_Immortal

Staff were very profesional, positive and kind. The facility was very clean and tidy. All interactions over the phone were very quick, polite and professional. They have been a great help to me on my health journey and are a great service to the community.

J Kime

Wait time was great in comparison to London. The staff is nice and the doctor is great. Not the cleanest place I have slept, but it's publicly funded so I didn't expect to be staying in a hotel like environment. Overall I would recommend this clinic if you need a quick turn around.

Marianne Vanderburgh

Wait time was very short. Staff were very friendly and knowledgeable. Accommodations are fairly clean. It does the purpose you are there for. It isn't a hotel. Very easy to find with lots of parking available.

Greg Chilvers

My wife is waiting for the prescription since the 18 of July they said that a doctor had to read and send my wife left numerous messages with no call back I am getting a little annoyed

Angela Paul

My first time here and the staff are very friendly and try to make you feel as comfortable as possible. House is a little dated but i like it. You get your own room they check you in as quickly as possible then leave you alone til they need to hook you up then leave you alone again only bummer i have is that i couldnt bring my own pillow and blanket because i am very particular about that stuff and they want to know how you sleep at home so things like that would make me more comfortable and relaxed but other then that im glad i got in here only 3 weeks from the time i talked to my dr about it til i got an appointment and was here for it. London has a 2 year wait list..thank you i will take the lack of my own sleeping stuff and an hour drive to get here just to have quick results and not wait and wait just for an appointment.

Shelley Underhill

A short wait for sleep clinic appointments however I have been waiting 9 weeks now for a prescription for a CPAP machine. I was told 2 to 3 weeks. Then 4 to 5 weeks, then 2 more weeks, then within 2 days. I'm still waiting.

Gerry Timm

Still waiting for my results after THREE weeks. That sucks. My wife had this done in Timmins 15 years ago and got her results the morning after On top of that, their testing eeuipment is medival. More like. 50's horror movie

a a

The doctor was very dismissive. It seems like if you don’t need a CPAP then don’t bother going. They aren’t willing to help with sleep disorders unrelated to breathing. In addition, the accommodations were dirty and uncomfortable and the equipment seemed dated. The staff were relatively pleasant.