Reviews of Tudor Glen Veterinary Hospital (Hospital)

Racheal S

Great service and they truly care for your pet.

Dayna Boetzkes

I highly recommend this vet clinic- my last visit was amazing. I brought my two guinea pigs in, as I had some concerns with their health, and by the time I left, all of my questions had been answered, and the problems resolved. Dr.Tammy Wilde took the time to listen to my concerns, did a thorough examination of both animals, and took care of the issues promptly and without any unnecessary tests or procedures. So impressed!

Cindy F

Dr Kayla Bilsborrow is amazing! So kind and informative. Highly recommend her.

Sheila Chambers

The staff are always super nice, from the front desk to the veterinarian. They treat Harley wonderful. Great service!@

michele carruthers

I find all vet services very expensive. An exam is now $72. Tired of making the vets to rich as I chose to rescue an animal..now family member..hate forking out that kind of money. I would absolutely and love to rescue another animal... if only I could afford to.

Tanis Tetreault

I am not sure it could be better. It was a very thorough examination and tests and excellent recommendations and suggestions.

Steve Micheal

Been taking my cat here for years. They mixed up my contact information and dispite requesting them to correct it multiple times, they haven't followed through.

Brandon Lynn

Some of the most compassionate people I've ever met. I would recommend them to anyone to use. When we move back to the states, the thing we will miss most about CANADA is Tudor Glen! Dr McCarthy is our favorite!

Marguerite Skinner

I have taken my dog to Tudor Glen several times. Despite being a little nervous, my dog wags her tail when we go into the clinic. I feel confident with the professionalism of the vet team and staff and their obvious caring attitude. I have no hesitation in recommending Tudor Glen Veterinary Hospital.

Colleen Hutchinson

The vets gave great caring with our beloved Theo. The treated him with dignity and kindness as he passed on ! we stayed with him in a private room! He rested on a beautiful red bed, lights were dim. The vet cried with us and loved our boy up until it was time for him to meet his buddies. We can not express our gratitude to the staff or vets enough thank you so much for all you did on our behalf. Sincerely. Colleen and Bob Hutchinson

Dawn Barnaschone

Love the vets here. We took my parents dog, Holly, here for years and I just adopted a kitten, Echo, from them. Very knowledgeable and quick work. They take your concerns seriously. Just for reference, here’s Echo and Holly.

Jacquie Dawkins

Even during COVID, I feel very comfortable coming in to the clinic, and I appreciate all the efforts your staff have made to keep pets and their owners safe while on the premises. I'm so glad we transitioned to Tudor Glen Veterinary Hospital :)

H Hicken

Had to say goodbye bye to my fur baby Jasmine today. I would like to thank all the staff and especially Dr Kayleigh Mahoney for their compassion during this difficult time.

Mercedes Baxter

Caring and friendly staff. My dog actually likes coming to the Vet ! Who would've thought !!

Amanda

Fantastic staff. We love Dr Vicki, and the fact we can book apointments online.

Bubba Woods

Disgraceful!!! When it was time for our sick kitty to pass on.. we booked an appointment, and mustard up the strenght to bring her in. Upon arrival, we were led into a room..and waited and waited, in a strange room with noisey fireplace you cant turn off. (Scared kitty and crying family) When someone finally came, it wasnt to do the procedure, to end her suffering, it was to confirm we wish to let her go. And since one of the owners name, on file, wasnt there..they wanted to call, the crying at home person. They SHOULD confirm before they booked and NOT when the crying family and a dying cat are scared and waiting. After okaying permission, and while all are waiting to let go..they try selling us stuff that SHOULD have waited till after. After refusing products, we waited (in tears, trying to comfort our kitty), then they wanted payment..then waited for an invoice..all things that could/SHOULD have been done after. Once they got their money (only thing that seemed to matter, as the comfort of our kitty or the fact we wished to see her off when we arrived from the security and familiarity of our house didnt seem to matter), they proceeded. It took termendous strength not to raise a scene at the appalling lack of compassion or lack of prioritizing the procedure over selling things or payment first. Took almost half an hour from the time we arrived till she was gone.. time that could have been spent in the security and comfort of our home. Shame on you ????

Meagan Danyluik

Very friendly staff. Clinic is very clean and welcoming. A bit on the expensive side.. but worth it for the great care my cats and dog get. Never have trouble getting an appointment. Always have gotten one with 48 hours of calling.

Shelby lynn

I gave this clinic 5 stars 2 years ago and I still stand by that today. The staff are all extremely welcoming and patient with both myself and my animals. My dog Zeppelin actually loves coming to the vet and they treat him exceptionally well! The vets always take the time to explain everything even when I have a million questions, and try to give me as many option as possible per scenerio. You can't go wrong with chosing them to look after your 4 legged companions ????

Patricia, Patti Hergott

An excellent visit with kind, thoughtful and knowledgeable staff. Always a treat to go

smario3500

My friend contacted them concerned about an dog they saw online in the area with a head injury, and they refused to offer help for the animal, despite the dog clearly being in danger of its life.

Kim Chaffart

My husband and I got our first dog about a year ago. A friend recommended Tudor Glen and we are so grateful she did. Our dog has had a lot of health issues since he was a puppy, so he has had a lot of visits to the vet. …

Brandon Balan

One of the more expensive vets around the area. We started taking our dogs into Edmonton as such due to cost difference.

Michelle Bradford

Very disappointed how this amazing clinic has become all about money. Dr Tammy was amazing with our first dog throughout her life. With our second dog, we could never get the same vet and they wanted to charge me for a new exam when I went back for a follow up to increase her dosage. Twice the staff made errors in ordering in her heart medication leaving us short. They provided a couple days alternative medication to get us through but you can be sure I was still charged for those two days of meds even though the error was on their side. Very sad to give this poor review.

Trevor Tye

A great place to take your pet.

Scott MacDonald

Everyone here is great. Never had a bad experience and I'm grateful to have found them.

Josh Henry

We haven't brought our cats in yet for a vet visit so cannot comment on that. However the front desk staff have always been bubbly and helpful when we order/pickup food from here.

Paige Turko

We took our girl Sadie here the whole time we had her, she loved the nail cuts and they were always super fast and friendly with her. Then, Sadie got diabetes. They did everything right, gave her the stuff and helped us when we needed it. Sadie never got control over her insulin the doses weren’t ever fit for her- not that they didn’t try- 4-5 months after we got her diagnosis Sadie lost a TON of weight and wouldn’t eat so naturally we took her into the vet. They did blood, and some other tests all were fine and then suggested an ultrasound and said if she doesn’t get better it could be cancer ???? no one wants to here that... so they gave her some hunger inducing pills and some kangaroo and we went on our way. She liked the kangaroo for a while but the pills didn’t seem to do much so we feed her fish and raw meals hoping to gain some weight but never did. Sadie passed away on Dec 7 2020 for ketoacidosis- a deadly diabetic condition. My #1 complaint was when we took her to the vet, they didn’t even SUGGEST this condition to aDIABETIC dog. After looking up the symptoms online the day she passed it was clear what she had. We had no clue what to look for until it was to late. I strongly believe if this condition was even mentioned we could’ve done more for Sadie. I feel that Sadie diabetes was pushed to the back burner and was slow moved to help her get better. Now, with our new puppy we found a vet that we feel is a better fit. We still think Tudor glen is a great vet for a quick annual exam or a pampered nail cut but we won’t ever take our pets here for anything that could be serious.

R M

I’ve been going to Tudor Glen for 10 years. My cat is a special case “spicy” and they are completely understanding of the situation. They take his temperament into consideration and make the experience as positive as possible. Thank you to the staff at Tudor Glen from the front counter to the techs and the vets! I feel like my furr baby is safe in your hands.

Bernd Adelt

Very good check up, very friendly and good with my dogs. No waiting time or appointment needed with a serious issue. Well done

Sierra Konjolka

Very friendly staff! Great with both my cats they also loved to vet! Wonderful experience.

M White (Hobbitnaut)

Really amazing place. We took our dog Louie here when he got hit by a car and they were amazing the entire time. Very compassionate and good at what they do we felt confident he was in the best hands the whole time. He is 100% better now and isn't terrified to go to the vet so that's a really good sign right?

Levi Kane

I booked an appointment for some digestive issues (bacteria overgrowth) my Dalmatian was having the night before, and they called me literally 1 minute after their opening hour to follow up and book us in. They were very friendly and delightful to deal with, and my Dalmatian was back to her normal self in 2 days with their prescribed treatment.

Jennifer Millott

I used to work for this company and have stayed a client because of how much the people who work here genuinely love animals. I can always trust that my animals are in amazing and skilled hands when I take them here. This is also where I say my last goodbyes to my beloved best friends and family members, they always make sure to make a horrible situation as easy for me as it can be.

Matthew Gillam

Definitely the only place I trust with my furry family.

Donna Auger

They are so good with and patient with Oreo. You can tell that the assistants are well trained. We always feel welcome and well attended too.

David Wilson

All the staff were very friendly, both with us and our pet, as well as very informative and thorough. As first-time pet owners, we couldn't have asked for anything better.

Chara Goodings

My cats always get the best care by all the staff and every veterinarian. They submit my pet insurance claims on my behalf and follow up to see how all my babies are doing. Totally recommend to any pet owner.

James Beckwith

Great with cat he wasn't scared at all

Warren Duggan

Friendly staff, very good vets, covid friendly been taking my pets there since 2002.

Shane W

This place is definitely all about the animals and I love it. The place is beautiful on the inside and the booths in the sitting area are one of the best things ever! It allows you to still talk to people but also not worry to much about your dog. The Starbucks machine is also really appreciated. Especially when your pet is not doing well. You can tell all the staff are pet people and it puts you at ease. Dr. Jessica treated our little kiwi(dashhound) so kindly and gently. The bill was a little more then expected but we are new to town and found good value for the service and beautiful clinic

Desireé Bryant

Gave a dewormer for potential ear mites; there are no ear mites, and they even did a cytology to check for them. Claimed my ragdoll was severely overweight when every other vet has claimed she is in great health, and she falls under the average weight for a mature female ragdoll. They then tried to convince me to buy 135 dollar diet food. The problem we brought her in for is still not fixed, spent nearly 300 on her appointment and have gotten nowhere. they were more concerned about profit than they were the real issues at hand. She sees the vet again tomorrow. If we dont get anywhere still we will not be returning, ever.

Jennifer Waddington

Everyone from the amazing receptionist, to the vet techs to the doctor, all treated us with compassion and understanding. They made the sad experience of helping our very senior pet cross over as good as it could be. We were treated with kindness and empathy, everything was explained to us and I appreciate their professionalism.

Jill Twizell

On May 10th, I had to put my Harley James to sleep forever. We brought him to Tudor Glenn, and my partner Glenn requested Dr. Vicki ???? she explained the procedure, what would happen to prepare me as this was my first time doing this. Underneath my tears, and sobs I appreciated the red blanket, the pictures and sayings, and the lights dimmed. Harley was in heaven with all of the liver snacks you gave him. Dr. Vicki was so gentle, she petted Harley after he was gone. I did not want to keep anything of his as I am a very emotional person, but was so appreciative when I received the card in the mail. We have it put away in a special place. We loved his little foot print ???? She is also the vet for our other two boys Bear and Murphy. ???? Thank you Dr. Vicki and all of the staff for making a sad moment a little bit better. Jill and Glenn

Relish 09

This place is amazing! Super friendly staff, extremely clean facility. It was a refreshing change from some other vets we've been to in the past. This is our vet clinic from now on.

Cara Coombe

If I could give 0 stars I would. WORST MISTAKE OF MY PETPARENT LIFE. I took my furbaby there for parasites, told them repeatedly where the problems were, took in samples and told them how concerned I was. Couldn't talk to Dr. Wilde after the first visit at all, didn't respond to emails and had to deal with 'Kat' after every time, not a very nice person, could not identify the most common parasites, rude and condescending and didn't care about my dog at all. She is now afraid of the vet which is a first. Insisted on sedation for every visit (cha ching) 7 months (that's right, 7 months) and many thousands of dollars later Kat declared her parasite free and 100% healthy. It was obvious she was not. I counted 7 fully mature grubs in one ear alone, they completely blocked the opening and she somehow missed. I took her to a new vet who knew what she needed almost instantly, she's now recovering well thankfully. This is parasite free and 100% healthy to Dr Wilde and 'Kat'

Tyler Laskey

Staff are friendly and truly care about pets, I always feel that my pets are in good hands when I take them here

Elise Iwaniuk

I called at 8am on Saturday morning to see if I could get an appointment for my puppy who I thought had a bladder infection. Even though they were completely booked they had me drop her off and they managed to see her in between appointments. Less than 2 hours later she was ready to go. The staff were extremely helpful and took the time to go over all of the details with me even though I didn't have an appointment. I've taken family pets here in the past and had nothing but good experiences.

Victoria Harrison

I would highly recommend this clinic. They're very informative and take the time to explain everything to you and answer your questions and dont make you feel rushed. My dog ended up having to have a bunch of tests done which they also can do in their facility and they give you the option of waiting for the results on the tests that can be done right away. Very friendly and professional and my Boxer Dexter liked them too.

Dave Mitchell

Skilled and compassionate. We really appreciate them.

bennett marziliano

The staff here are just amazing. They did such a wonderful job in helping my poor Albus. They gave me updates several times a day, and when it came time for surgery, it ended up being 2/3 of what they originally quoted me. I can't say enough great things about Dr. Fitzpatrick, Kat, and the rest of the staff. They made a very hard situation go by easily, and made sure Albus, and we were comfortable the entire time.

Christopher Hall

Went with a relative and their dogs, everyone we spoke to was honest, attentive and did their best to give us the information we needed.

William

Very friendly staff and Dr. Janes was fabulous with my anxious little yorkie!

Leanne Mathewson

I had an appointment with Dr. Vicki Janes on October 2, 2020, and I just want to say how amazing she was!! I was so impressed with how thorough she was in examining every little tiny inch of Madison and reported back all her findings when she was done! I left that appointment feeling very confident that Madi had the best care possible! Also, super appreciate the follow up calls to see how Madi is doing...shows that they really do care! I will definitely be booking my next appointment with Dr. Vicki Janes.

Courtney Bornowsky

Everyone is so friendly and so caring ! My vet was amazing :)

Shelley M. Sharun

My dog eats a special food that this place always has in stock! Worth the drive, staff is friendly and things are fair prices.

Cj Beckwith (srilittlepeanut)

Our experience has always been excellent! Thank you for always treating my fur babies like they are your own????

Sandy Fitzgerald

Can't say enough about Dr Tammy Wilde and the staff at Tudor Glen Vet Clinic. We rescued a senior cat (Romeo) at 13 years of age. He has had a lot of medical issues and Tammy and her staff have been there for him right from the get go. Tammy listens to what I have to say and it is a collaborative effort to keep this guy healthy. He is a fighter and Romeo is now 16. We thought we lost him last weekend but he has rallied. Again, Tammy was there for support and feedback all the way.

Christine Madro Stewart

6 Wk post op. check from complete TPLO (aka Knee replacement).Poppy loves visiting the clinic. She gets excited to see Dr. Wilde and never frets with her vaccinations.Poppy was discriminated against before but not this office. She is known for her cheery personality and non-aggressive behaviour! Yes, she is part Pitty but she is 100% love! This clinic embraces her!

Alyse MacDonald

Will not return. Andnwill advise others to do the same.

Ashley Norell

I had an appointment booked at a “sister clinic” and due to a COVID case they asked me to try and book here instead. I called to ask about pricing and the price was considerably off from the clinic I originally booked with, I was on speakerphone and my husband said it was high in comparison & the lady who was on the phone was incredibly rude when I said I might have to shop around on pricing she said “you do that” and hung up. Very unprofessional . ????

Bill Holdsworth

My dog is always a bit nervous when he visits anyplace where there might be poking and prodding involved, but the staff at Tudor are so gentle and kind he soon forgets where he is and actually enjoys himself.

Vern Toews

They took care of our little one amazingly. We felt that our dogs needs was a priority to them. I think we found our new vet!

R. Barry Hunt

The staff are always pleasant and friendly. The Dr that looks after my cat is helpful and seems to care very much. This is a great veterinary hospital.

Simon

Stellar, caring individuals.

Sarah Lawless

The staff here are incredible! They are always so accommodating and extremely friendly. They never fail to answer any questions I have about my dog and they always take such good care of her, I have no worries when I bring her there. 10/10 recommend if you’re looking for a vet!!

John Armstrong

Fantastic service! Very friendly and knowledgeable They do care about your pet. Both Gizmo and I thank you. I just want to update my posting. I just lost my close friend and companion for the last 14 years ( RIP Gizmo ) The old girl's heart gave out. I knew she was on borrowed time. She had been on heart Medication for the last few months. But when the time came it still hurt. Shortly after her passing, we received a condolence card signed with a note added by all the staff. We just want to thank you for the heartfelt condolence card that we received. ~John

John Poos

Always have been great with my fur friends.

Ross Ehalt

The staff are always super friendly and it is obvious they love what they do.

Rob Petri

My dog loves the staff here

Ralph Sirois

Really great experience, amazing people work there

Katrina Anderson

I bring all three of my fur babies here and they are treated so well. My teacup Chi, Calliope had a difficult labour and required an emergency C-section for her last pup and they took her in right away and had no hesitation to cancel their appointments they had that Morning. They focused all their attention on my fur baby and put me at ease with phone call follow ups until I was able pick her up. Even the phone call follow up after we brought her home was so nice. We love Tudor Glen Vet and we recommend them to all of our family and friends.

Bob bb

Very friendly

Shannon Solieva

Our experience was excellent! I really appreciated the doctor and the tech answering all of my questions, and making suggestions for how I can keep my puppy healthy and happy. All in all, we both felt very well taken of!

Dawn Livesey

The staff here are very friendly at both appointments with my new puppy! I thought they were very thorough with her examinations and answered all the questions that I had! I love that they have early morning, evening and weekend availability!

Tracey Blais

Amazing veterinarian clinic! They’re caring loving, and get to the bottom of the problem quickly!! I have to give a shout out to Tammy Wild and her team for her care and compassion with my Lacy!!! Highly recommend them!

Justin Pywell

This is a great clinic. With great staff. I always feel my dog is going to be well looked after every time we go.

David GK

Staff made us feel like family and were very caring. Took care of my cat Buddy up until the day we had to put him down. They provided a very comforting environment and positivity even after his passing. Thank you for the card! Very professional.

vanessa macdonald

Made putting down a pet an easier than expected experience

Cia H

They are so wonderful here. Very professional and happy staff. Thank you!

K Lukacs

I love taking my animals to Tudor Glen Vet. They are always kind, and helpful.

M Redford

Friendly, helpful vets that always take great care of my kitties. Very clean & well organized practice.

carol TDC

The Vets and the staff at Tudor Glen are amazing. The care and compassion that they have and do give our animals is why we have been loyal clients for a long time. I know that my animals will be treated as if they were their own and receive the best care. Thank you all.

Stacey Colbey

Staff very helpful, clean environment. Reasonable prices for veterinary care

Chris Holmes

I have had some previous great experience with this clinic when Dr. Janes was apart of the team, however when I was in there today, I was severely disappointed with the level of care that I received for my dog. The vet did not check the dogs previous issues on the file, as well as staff in the back were making comments loud enough that I could hear them. My dog is still leaving with an issue and we have to book with another vet to address the concerns now. While my S.O was in the other room, someone came out to address another patients owner and was talking about a bad diagnosis their pet had in the reception area. This is clearly poor client service, and I think its a result of the turn over that you guys mentioned during the visit. I was also super disappointed to know that Dr. Janes no longer works there and we were not notified that she had moved on. I will not be returning with my dogs in the future.

Dianne Gulicka

I brought my dog Lucy to Tudor Glen Veterinary Hospital for 12 years since we moved here in 2008. The care and compassion they provided over the years was exceptional. Sadly, I had to say goodbye to Lucy in March. The staff at Tudor Glen were so supportive. And now I have two kittens, the brothers, Milo and Boo. Their first visit to Tudor Glen was a success and I know they were well taken care of and loved during the exam. I appreciate that Dr Farrar called me to discuss their care and treatment. My dog always looked forward to going to this clinic because she knew she was loved. Now Milo and Boo will enjoy their visits just as much.

Karly Rechlo

The best staff! Have been taking my dogs here for years and they are always so welcoming and sweet to the animals. Dr. Janes is very knowledgeable and always makes sure all my questions are answered, and my dogs love her! Thank you for taking such good care of my babies!

Rachelle Cloutier

I've been coming here for years because I've always loved my experience with the vets. They've been so friendly, knowledgeable and thorough. However, I have been very frustrated with how long it takes to get an email response or a call …

Jenniffer Alton

Staff was compassionate and caring regarding our situation. Staff stayed extra time to let us grieve our loss. They talk us threw each step of our pets passing. Very emotional time for us. Clinic was well taking care of and clean. Mask at the door if you need them.

Erin Smaith

My baby went in to get spayed and I was so worried it was her first trip to the vet, not only was she immediately comforted by the vet but, they called me during to update me, they trimmed her nails and gave a lengthy packet on after care I was so impressed. 10/10 amazing.

renee rurka

Great experience as a first time customer. Protocols were good and great care was taken with my cat. All issues and treatments were well explained.

Mikaela Karamolegkou

We had a good experience and I think we'll keep going back. The pricing is a bit high but if we keep getting great service I don't mind.

Stephanie Shaw

Had a great experience! All the staff were friendly and professional and treated my puppy with great care. This will be our permanent vet.

donna kowal

Dr. Megan Mc Carthy & the team were awesome to deal with. They were professional, personable & informative in providing quality care to our pooch. Woof .. Woof .

Kathy Put

I brought my senior dog in for a check up and the vet was really thorough at checking her over, even though the dog never stopped pacing. We got some meds which should help her be more comfortable. No pressure to pursue intrusive tests that likely won't change anything. A really positive experience!

D B

We are so happy to be bring our new puppy to this Tudor Glen clinic. We've been to other clinics before and we love the professionalism here. It's been so easy to book, we get all our paper work clearly taken care of and explained, and we love the follow up through emails and even mail reminders. All the staff that we have met so far have been so warm and inviting. We would definitely recommend this clinic to all our family and friends. It's also been comforting that all procedures are taking place to keep us and our pets safe during COVID-19 visits.

Brittany Visscher

I have not used their vet services, although frequently buy food. Service is great and staff was very respectful and helpful.

Melanie Ashley

It has been clear in every interaction my family and I have had with Tudor Glen that they truly care for the animals they look after. In emergency situations, they have been extremely accommodating and also taken the time to check in frequently with us. We're so glad we have them!

Michelle Hoover

Always a friendly staff member ready to serve you with a smile and assist you in loading those extra large bags of dog food! Good to see customer service is alive and well at Tudor Glen Vet Hospital!

Des Szabo

Tonight my German shephard hurt her knee and we came in for the 1st time....it was after 5pm the staff was awesome and dr. Abbott was great....we will be coming back there hopefully to see her. My dog is resting comfortably with the pain meds....so thank you so much....Desiree and Haven

Samantha Hicks

Absolutely stunned by the poor service of the vet. I brought my cat in who was having some urinary problems. At the time I was not able to accomadate a large bill, I explained if I was able to do so I would come back if he got worse, which he now is puking everywhere, after less than a week since seeing the vet, as I said I called back to have him visit the vet again. Upon speaking to them I was told "this is why we should have done a urinalysis, which then I was told I would need to pay for a new exam and many tests due to my negligence the first time" what an absolute joke! I am now heartbroken and will not have Any of my pets come here again. They are very overpriced and clearly care only about the $$$ value that they can get!

Fred and Maureen Fox

We have previously dealt with this Vet Clinic. As have other members of our family and friends. There is a feeling and sense that the staff are seemingly lacking empathy for both the humans and animals that they deal with over the phone and in person. During traumatic experiences for both the humans and the animals, you hope for compassion and understanding. There is a feeling or a sense of lack in this regard, when dealing with this Clinic sadly.

Stefanie B.

Staff is friendly and very helpful. They are great with our two dogs!! Highly recommend this place!

Sarah Murphy

Dr Janes is a most awesome vet. She was so good with both us and our cat when we were not sure what was wrong with him. Highly recommend!. Our injured cat purred through her whole exam!

Jason Hasselman

They were great about every aspect. They took the time to explain everything and looked after my pet as if it were their own. I will gladly have them take care of my pets again if needed.

Gordon O'Keefe

Always professional & they care about the health of my pooch

Melanie Gauthier

Either scheduled appointment or emergency visit, they give my baby the best care at the best price. I love this vet.

Nadine Jenkins

I will be a client forever..top shelf customer service..Awesome Vets..I call them family

Cassandra Ayres

Wonderful, caring staff. I always feel good bringing my pets here. The staff are so caring and friendly. They are very good at explaining what they are doing and giving feedback on the health of our pets.

Nicole Benesch

We took our cat Charlie to Tudor Glen Vet for his neuter appointment. We would like to say thank you for taking such good care of our little boy! I love how there is time taken to explain the procedure and every step. The staff was heard by my husband as he was sneaking out from dropping Charlie off talking to him saying how much the girls in the back were going to love him. They treated our pet like a little human and it did not go unnoticed! Thank you for earning our trust and making us feel comfortable with a member of our family!

Dave Prisco

I was really impressed with Dr. Janes today. I went in to get my 15 year old dog vaccinated and she did a thorough exam and gave me a lot of useful information. She clearly knows her stuff and was very professional. I've seen a lot of vets over the past 15 years and I can't recall ever leaving thinking 'wow that was good' but today I did and so I decided to share this review. Highly recommended!

Walt Sellers

Dr. Farrar was great! She dealt with our dog’s issue in a very professional and knowledgeable manner. We were very impressed! It would be more reassuring during this Covid pandemic if owners were either not allowed in the clinic, or were given a mask to wear while in the building. I have no issues with phoning to let the staff know I’m here, and waiting outside. The veterinarians are highly trained professionals. If the doctor needs to talk to me she can call while examining our dog. I was shocked at the number of people who walked in to a medical facility with no regard for the health and safety of the staff and other pet owners.

Amber & Jason McNutt

Always quick, kind service. You can tell how much everyone there loves animals.

Jordan

Very helpful and knowledgeable!

Laura Fulton

My regular vet was closed when my cat was sick and it was time to put her down. I called and they got me right in. They were so kind in that difficult time. They sent me a card after to say sorry for my loss even though they had never met me before that day. I would definitely recommend them to anyone and if I do get another animal I would go there again.

Christie Madro Stewart

Very good experience every time! My dog loves her visits! We love Dr. Wilde and her team!!

L.

Always very nice staff. And generally willing to accomodate

Al Sarno

Friendly, compassionate staff and doctors.

Amy B

I would not recommend. I found they will run a vast amount of unnecessary tests on pets and are more concerned about making money than actually helping the pets that are in need of care. There was an emergency with my cats and I found out they ran over 1200$ worth of tests that had nothing to do with the cause. After talking to another vet for a second opinion they were shocked at how much I was overcharged.

Jeanette Robinson

Fantastic Vets. I just find them a little pricey. However I think its worth the extra they go for you.

Colleen Chupka

I brought Scooter in with u/k problem. He was initially treated for urinary issues but when I brought him home, wasn't any better. I brought him back next morning and my Vet, Dr. Janes checked him over thoroughly and determined that he was suffering from severe diarrhea. She treated him and I was able to bring him home in a couple hours. Dr. Janes is like a magic bullet for all my pets. Very kind, dedicated, compassionate and the pets love her. She is one very special veterinarian!

Susan H

I closed my dog’s file today because of growing frustration with the front desk giving the wrong dog food for the second time I’ve called and and requested them to correct it. However, they gave the wrong food again when I asked my brother to pick it up. They are so disorganized and careless about correcting the file, I no longer trust or want to support this awful business. Don’t let the free drinks and snacks fool u. When I called today, they did not care. It’s inconvenient when I had to ask someone to help me pick up food and then I have to go back and exchange it. My dog has a strict hypoallergenic diet. I’ve decided after today to close my account because of the horrible experience since it was repeated.

Allyson Brown

The staff at Tudor Glen Veterinary clinic are friendly and treat your pets like their own.

Janine M

The staff are always so professional and friendly. They always give great care to my fur babies.

Tre Cool

Beautiful vet clinic, staff is great. Doggo loves it too.

Lisa Murphy

I want to give a huge shoutout to Dr. Abbott and her staff for the amazing patience and compassion they had for my very anxious rescue dog Chance today! I am so grateful to all of the staff at Tudor Glen Veterinary! I will definitely recommend them to everyone I know with an animal.

Alex Kubish

We took one of our cats here a few times. They helped treat him for diabetes, which he eventually recovered from. More recently, after he took a turn for the worse shortly before a routine check-up, Dr. Fitzpatrick and the staff stayed late to try to figure out what was wrong and what could be done. The next morning they took him back for full-day hospitalization; unfortunately, by the end of the day it was clear that nothing could be done and he would inevitably pass away soon. Again, the staff stayed late to give us the time we needed to say goodbye and make sure his death was peaceful. Thank you to Dr. Fitzpatrick and staff for your honesty, compassion, and patience.

Lucky Girl

I have to give this place a 5 star I stumbled across it when I had to bring my hedgehog in to get a nail trim After I ended up brining my dog for teeth cleaning The staff is always, always nice! I have a small chihuahua and it's very hard to trust anyone with her but when I'm here I feel like she's being treated the way she should be. It's expensive for certain things and other things are cheaper then other vets. But you pay for the level or compassion and care you want I would say and I have no problem bringing my pets here even though I now live 45 minutes away I still make the trip

Raelyn Farrell

I have only ever had great experiences with the team at Tudor Glen. We see Dr. Candace Farrar. She is so incredibly gentle with our anxious dog and takes all the time we need for his trips to be successful and rewarding!

Laura Ahmet

I brought my 8 week old puppy for his first check up and vaccines. From the moment of arrival until I left the building we felt welcome and that our business was appreciated. They were very welcoming and professional. Everyone from the main reception, to the vet, to even when it was time for payment, they made my puppy and myself feel comfortable. My puppy wanted to go back to where they did his shots because he was having so much fun. We were a first time client, and after our first time there, we are now lifetime clients. Definitely recommend!!

Terry Soetaert

4 weeks ago our baby teacup terrier was attacked by a viscous German Shepard and died as we got to Tutor Glen Vet. Dr Farrar and staff took great care with us even though we had never been in their door before. They allowed us to grieve and take up their space without question of time, expense, or commitment. Dr Farrar cleaned up our little boy and placed him into their basket with their materials at no charge to us. We did choose to have paw prints done, again they did not charge us. There was no charge of time, materials, anything else. Suffice to say we have now chosen to do all our pet business with Tutor Glen Vet because they care so much. I cannot thank them enough for taking care of our boy at his final time. It is more than appreciated and urge everyone to try them if they would like special treatment for their pets.

Keith Dietrich

We have been going to this clinic for the past 10 years. Our latest visit on 17 April 2017 was great. Dr. Vicky Janes and her staff were excellent and treated our dog Taffy with the utmost care and kindness Thanks

Scott

One of the better vets in town. Prices are reasonable and hours are good. Service and staff are great.

Dianne Caouette

Terrible horrible experience there today. They traumatized my poor pup....never did an examination on him ....but then charged me $80 for nothing I phoned to cancel his dental cleaning because of today ....and they didn’t care that they just lost me as a customer. Never Ever use this vet clinic !!! Terrible service!

Dawn McCollom

Love love love them!! All of their staff is very knowledgeable, professional and kind. I have a rescue who requires lots of patience. The staff will take the time to get my girl to have a positive experience there and not be scared. it …

Murray Bell

We have been taking our dogs here for 15+ years, after a very poor experience elsewhere. Our experience has always been very positive and practical right from puppy to the end. A recommended change in diet effectively saved one dog, and they assisted with behaviour issues with another. After being dogless for a year we recently got a “Covid puppy “ and they are set up very well and our appointments have been quick and easy. HIghly recommend.

Kevin Ryland

Very polite vet techs and staff. Very friendly and welcoming atmosphere in the lobby. I would give it 5/5 if we hadn't had a terrible experience with one of their vets. We brought 2 cats in on seperate occasions and we saw the same vet. He was very rough when handling our cats, seemed to show no care as to what our cats thought of him. At first we thought he was just being a vet, but once we took our cats to the glenora cat clinic we saw the difference in black and white. Perhaps Tudor Glen is better suited for dogs? But I wouldn't recommend bring your cat there, however if you do have to bring them there ask for doctor Pim, she was so much kinder to our kitties.

Allison Crouse

Professional and communicative staff. These folks took good care of our pets. They combine expertise with great service. 5 stars!

Roxy Doctor

All around amazing service. Clean and reasonably priced.

Vanessa Tam

Ever since we brought our dog in, we've always received an exceptional experience. Our dog has severe anxiety and since the very first appointment, the staff was aware of it before we even really knew and have always acted accordingly to make her as comfortable as she can. we absolutely love coming here

Pat Punter

Dr Tammy Wilde is amazing. She is very knowledgeable and caring. Thanks for the great care you give to Mylo!

Andrea Fischer

I truly want to thank the staff at Tudor Glen. Today, my daughter had to say goodbye to her best friend. They were extremely compassionate and professional. Having a quiet, private place makes the situation so much nicer. They snuggled up in front of the fireplace, with her favorite blanket, and she fell asleep gracefully. Words cannot express how comforting this was. They could stay as long as they needed to, to say goodbye. Thank you so much, for making an already difficult decision, easier .

Shane D

Exceptional, professional and friendly staff who are very knowledgeable with your pet’s best care in mind. Highly recommend

Jordan Munroe

Very friendly staff, took great care of my Bo. Will be happy to bring my little fur buddy back there any day.

Darcy Murdoch

Best vet ever! We have been going there for many years

Sharon O

I took my small dog in a couple weeks ago as she ate a raisin and we needed to induce vomiting. When I got there the receptionist wanted to take her straight to the back but I asked if I could keep her with me as she’s quite anxious and I wasn’t comfortable simply handing her over without talking to the vet first. The vet came in and while she didn’t seem warm or personable, my focus was on getting my dog cared for ASAP. I asked several questions about what the procedure would involve and what medications would be administered, as well as the safety of it as she offered very little information to me. She wanted to take her to the back and I asked if she could bring her back to me as soon as she had her injection so I could be with her while she got sick. She left for approx 5 min and brought her back, as I had requested. After the vomiting, she took her back to give her another injection to stop the vomiting and brought her back to me again within approx 5 min. When the tech brought me the invoice, she handed it to me saying “oh, the doctor asked me to tell you she did a full exam on Maizy and she’s a very healthy dog”. There is NO way the vet did a full exam on her as she wasn’t out of my arms long enough for her to do so! Not once did anyone ask me about her diet, any previous health issues, any medications she may be on...nothing! It is extremely irresponsible to declare she’s a “very healthy dog” without a full understanding of her lifestyle or history. Further, I was charged for an unscheduled health exam, an “induce vomiting fee” and for both medications administered. I called several days later to speak to the clinic manager and express both my concerns about declaring a dog healthy when they didn’t have all the information or time to do a full exam, as well as for charging me for a full exam as well as an “induced vomiting fee.” Her response was the “induce vomiting fee” is to cover the medications used, yet they charged me extra for the medication on top of everything! Of course, I’ve not heard back or received any explanation or resolution to my concerns. Rumours out on the street about this clinic are not favourable, and now I’ve experienced it first hand...the biggest concern of this clinic is not your pets health and wellness, it’s profit. What a shame!

Erin Blake

Took my miniature dachshund in for her spay. They took amazing care of her and were very thorough when explaining to me the post-care instructions. Wouldn’t take my little Wombat anywhere else!

Judith Muscroft

I have been coming to Tudor Glen Vet for over 22years. They are so caring and it shows. I've had a few emergencies in those years that they responded to that calmed me and my dog! I would heartily recommend them to others - I'm sure I have. From the time I walk in to when I leave everything is looked after in a professional manner and we're all smiles! Judi Muscroft

Shelley Noel

I have brought all my dogs to this Clinic since 2005 and they have been wonderful taking care of my dogs Health needs.

Tammy MacDonald

Very compassionate, experience was so smooth and didn't price goug us in a time of need. Thank you so much.

Emilie-Claire Draper

Great experience here with my little floof ball!

Jeannette Sockett

They are great people friendly & caring.

Allan Hoekstra

Very clean and quiet for a veternarian clinic. Friendly staff,a place where you can trust with your pets!

Karen Ness

I have been going to Tudor Glen Veterinary Hospital for almost 15 years and I recommend them to everyone I know. The owner and staff are always willing to listen, discuss options and give our pets the best care possible.

Paul Hibbert

Very friendly staff and doctors, all our pets go there!!

lindsay white

Knowledgeable and compassionate care every time

W154 MER

Always a good experience when Ladybug has a visit !!! Thank you

Wendy Ott

We have been taking our dogs to Tudor Glen for years. Can’t say enough about the quality of care and the friendliness of the caring staff. My dogs love going there which is really something. No concerns at all with this clinic.

Cheryl Meaden

This vet is more expensive than others we have used, but we felt that it was worth it initially. We were patients there for several years and were very happy with the service. However, the year or so before we switched clinics things really went downhill. The final straw was that during an annual exam we inquired about allergy testing and got a quote for it. After the appointment, our dog had a reaction to a vaccine and got sick. I called the office to see if I should bring him back in and was told that the vet was in another appointment and would call me back ASAP. I never received a call back, but received 2 follow up phone calls to see if we wanted to do the allergy testing (quoted somewhere around $300). It was so obvious that they were more concerned with revenue, and not at all with my dogs health that I couldn't in good conscience bring my dogs back there again. I used to recommend this vet to people, and now go out of my way to tell them to avoid it.

Daniel Hicks

Horrible experience with this vet. Overpriced, they do not care about anything but money. Do not take your pets here unless you have money to burn. I'd rate 0/5 if I could. Steer clear!

Elise

My cat goes to Tudor Glen Vet. Staff are always friendly, and very knowledgeable.

ivana savic

Terrible service!!! Girls from the front desk are VERY RUDE AND NOT PROFESSIONAL! They don't care about animals just about money.I called few days several times to receive my dog which is not better after medication prescribed by the clinic but no one answered my request . My dog is in pain and the infection is much worse.

Alberta Inspector

Friendly staff and well stocked but I would not recommend this clinic. My dog was having vomitting and diahhrea problems so i went in to have him checked out only to find out that he was just fine. Then i was hit with a massive bill for $525.0!!! I am a senior on fixed pension who will need to reduce my groceries for several months to recoup the massive bill. I feel that this was a ripoff and i will not be back.

Lynnell Ruttan

Love this vet clinic! I've been coming here for almost 7 years for my dog Venus and my past and present birds. Excellent Vets, staff and services!

Curtis Altmiks

Poor service. My dog needed an appointment for his ear and my wife booked for 4pm. She texted me right away to tell me the time. They called her at 3:15 and told her she hadn't showed up. They made a mistake with the appointment which became our problem then refused to help. This is to fix something that should have been fixed with antibiotics we received 2 weeks earlier from them and cost over $200. Funny thing is the emergency clinic is cheaper.

lilac wind

Very good care. They sell healthy pet food.

Jocelyn Brown

I’ve been bringing my dogs to Tudor Glen for years. They are so professional and friendly, and my dogs love the staff! I am also impressed by the measures they have taken during the pandemic. Highly recommend this vet!

Jay Yuz

I started going to a different clinic once I learnt that the Vets at this clinic get commission. No wonder they charge so much...

Jodi stickles

So happy with my experience here!!! My dog, Winston, doesn't do well in public places (especially the vet!) and barks loudly at everyone because he's nervous. Everyone was really understanding and patient with him, offering him treats and trying to make the vet a happy place for him. He ended up cuddling the nurses in the back by the end of his appointment! After a few dreadful appointments at other vets because of this, I am very grateful to have found a place that understands nervous puppies. Thank you so much!

Suzanne Maclean

I took my 11 year old Lab to Tudor Glen because she had hurt her leg in a fall. The vet was amazing and so were all of the staff that we had met. They truly understood our needs both financially and emotionally. They took very good care of our girl and they gave us what was needed to help her with pain. Today she is much better after just a few days. Thank you to All the Staff at Tudor Glen.

Jackie Duggan

Greeted nicely and promptly. Everything was ready for the appointment. Vet understanding, clear in her explanations and intent.

Amanda Mrazek

Extremely sensitive, caring and compassionate staff and veterinarians. I would not take my pet anywhere else! A couple of years ago they put down our hamster who had cancer in such a compassionate manner. Today Dr. Wilde performed surgery on our guinea pig. It was an immense success and Dr. Wilde and all of the vet techs and other staff were an absolute pleasure. They really do love pets!

chase turnbull

Very accommodating. Treated my dog like he was one of their own.

Terry McGovern

My wife and I have had to put 2 cats to sleep in the last year. The staff here is amazing. They are very knowledgeable and helpful. They are also incredibly compassionate. I was given several options for each cat, ranging from standard maintenance treatments and going all the way to high end procedures. In the end it was better for both cats (Mysteries and Immagination) to be let go as they were not at all happy or healthy. It was easy to get an appointment and they have a private room where my kitties were made as comfortable as possible while we said our goodbyes. Dr. Bilsborrow then administered the drugs and was with us until they passed. She was very sympathetic to our suffering and spoke of our loved ones with a kind heart. They gave us as much time as we needed to grieve and even gave my wife a small swatch of hair as a keepsake. Several days later we received a card in the mail with personalized notes os sympathy from all of the people we dealt with as well as a paw and nose print. It was a touching gesture. Better care is hard to find.

Annie Belley

There was nothing I would have changed about my experience. This was my first experience ever taking a pet to the vet and I felt at ease the whole time. Dr. Janes was lovely with our somewhat shy boy, and she was patient and accommodating with my many (slightly paranoid) questions. Thank you for making me and my cat feel so welcome!

Nicole Phillips

They really care about their patients and their people here. In our hard time they really shone through.

sandi pelesey

We have been taking our Gracie here for sometime for nail grooming. Gracie, being an American Blue Heeler, has a mind of her own and can be alot to handle but the girls at Clippin Along are so gentle and nice to her, that Gracie will let them touch her feet but not too many people can. Highly recommend to anyone looking any type of grooming for their pets. Reasonable prices and excellent service and performance of grooming skills.

Kathryn Morrow

The staff are all very friendly and helpful, but most of all I appreciate their compassion towards all of their patients. They have even been helpful anytime I've brought in stray animals or injured wildlife. The staff at Tudor Glen genuinely care about the animals they treat!

Casey Hallam

The staff and vets took us in as an emergency last minute on Saturday, as my regular vet was closed, and they were incredible! They never ran a test or did anything without me knowing and signing off on the cost first. They were kind, helpful and sympathetic at a time when I was afraid for my fur babies life! He pulled through just fine thanks to the team at Tudor Glen!

Kayla Johnson

I brought my dog here for the first time today because I was very unhappy with my prior vet. Everyone here is so friendly and the vet was amazing with our dog. We will definitely be back again.

JannyAnnie

Everyone who works at Tudor Glen truly loves animals and their jobs. And it shows. This photo is from last year, our puppy's first visit. Dr Janes knows her very well by now!

Anna J

A great Veterinary Hospital. They treat pets with great love and care.

Morgan Desroches

Very accommodating! Always great with my dogs, and they offer snacks/slurpees/coffee for their customers.

Jackie Brandsma

WHERE VETS LOVE MONEY. I brought my cat in to this vet for a specific issue, the vet checked her out and said its her teeth and she needs surgery, ok, so I trusted him and got the surgery. A few days after surgery she still had the same issue. I called them, emailed them and called them again finally being able to speak to the vet and was told her issue is probably just a habit, funny how they didnt see this as just being a habit in the initial appt. Long story and many dollars later this little habit eventually ended her life. The entire ordeal was so overwhelming. Some vets wouldnt even come out to answer questions. Very sad that they manipulate people when they are most vulnerable. I feel they will upsell everything they can right up to the last day of your pets life. Please get a second opinion before making important decisions. I will have to live with the pain, loss, guilt and regret for life and hope that no one else has to go through what we have endured.

Maureen McDonald

Dr Wilde is the best vet in St Albert!

Margaret Shane

Had pet emergency. Showed up without appointment and was attended to beautifully. Professional. Caring. Helpful. Great vet practice.

Alexandra Lentz

I brought my 16 year old cat here for a checkup and blood testing to make sure her body was functioning properly in her old age. Every step of the way, she was treated with compassion and comfort. The staff at the front gave her a blanket with pheromones on it the minute I walked in because they saw how nervous she was. My heart was warmed when Dewey crawled under the chair in the exam room, and as I sat on the floor beside her, the vet draped the blanket over the chair to give her a little comfort cave. She felt so relaxed after a while, she fell asleep while I waited for the test results! Im very glad to have found a clinic that cares about their patients in not just the big ways, but all the little ways that make a giant difference.

Maria Fedotova

Very professional and friendly staff! Recommend!

Bryanna Harvey

i have been coming here for about 10 years and i love it! they are amazing with my 2 cats and dog. i would never go anywhere else to see a vet

Vic Ritchie

Staff and Docs very interested in your pets well being!

Kara Weis

I went to a few vets before going to Tudor Glen. I absolutely love their service. Even the receptionist is friendly and helpful when you call. I often see different vets for my visite and have loved them all. I never feel rushed out and always feel like they are listening and addressing all my concerns. They value care and relationships!

B Menzies

Very accommodating and friendly, it is what keeps us going back.

J

Dr. Wilde provided our puppy with kindness and care during the recent visit. Highly recommend Tudor Glen Veterinary Hospital.

Russ Paull

I was very disappointed with there pricing. They give you an estimate and with no hesitation always give you the bill which is always much more and just expect you to accept it. Appears like a con game. After one of the Vets performed surgery on my dog who within 4 days was bleeding from incision took dog back only to be given another bill and told it was my fault, after following verbal instructions given by Tudor Glen.

Jesse Yuzdepski

Very disappointed to learn that the vets make commission...won't be going back. I've been a customer for years but now I understand why they try and convince you to buy their food etc.

Theresa MacPherson

I have had pets all my life, and thus have quite the extensive experience with Vet clinics. I have to say this is by far the best one I have been to. They are very caring, knowledgeable and helpful and took wonderful care of our dog after his accident. They are also very reasonably priced despite what some other comments say!

John Hempstock

Great front counter service, professional and compassionate vets. Like all vets, expensive but like all things in life, you get what you pay for. I would recommend this clinic to all pet owners.

C S

Took care of my cat amazingly! My go-to place for anything pet-health related.

Vincent Le

I switched here after not being pleased with my previous vet. The care and attention they paid to my dog here at Tudor Glen was exceptional. Dr. Wilde understood that taking my dog here was really stressful on her so I appreciated how calming and gentle she was with her. I appreciate that the doctor and the staff treated my dog not like a object or another payday. They gave her quality care and seemed genuine, like they wanted to help my dog and not see it as a get in and get out as fast as you can business like other clinics I’ve taken her too. Dr. Wilde was amazing. Highly recommended.

Mary Mason

Great vets they seem to really care about your pet