Reviews of Mission Hill Medical Clinic (Hospital)

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Didn't even bother going back since the useless receptionist whom I attempted to make an appointment with was curt and borderline hostile. The first time I called to book I had talked to her for about 30 seconds before a kind old lady walking past me asked for directions. I politely asked the receptionist to stay on the line for a few seconds while I gave her directions and not 10 seconds later I look back down at my phone and realize she had hung up on me. I then called her back and told I'd appreciate it if she didn't hang up on patients trying to book a simple appointment and she replied with a sarcastic "whoops, my bad." I continued to try and schedule my appointment but all of my attempts to select a date were met with "that's a STAT" or "we're closed on that date," even though I knew for a fact they were open. She sounded quite elderly so not wanting anymore of her "passive" aggression I told her that I was sorry that her son wants to put her in a nursing home but that she shouldn't take it out on me just because I'll still be alive in the next 10+ years. I then promptly hung up the phone and continued on with my day. People like her are often the first person patients interact with and if that's the kind of person you're going to hire then that says a lot about your standards.

Shirley Auvigne

Dr Pungur is amazing. She is detail oriented and compassionate. I am privileged to have her as my primary physician.

Mark Brass

I have been very lucky to have Dr. Judit Pungur as my GP for at least 20 years if not longer. Dr. Pungur and Dr. Pungur Farrell are truly doctors that care about their patients. They give you their time and if your situation requires additional time they will spend with you or will make sure you get a quick follow-up appointment where they can spend the needed time. Especially your annual physical is not a just quick run through! Dr. Pungur is caring and empathetic. She listens very carefully to her patients. She understands that wellbeing is not only physical but also applies to your mental wellness as well. When she wants to prescribe me medication or order a test, she asks me if I am okay with that, she doesn't assume that the patient is going to always agree. She explains how the medication works or why she wants a certain test to be done. The benefits and if any, drawbacks. Dr. Pungur is easy going and an open caring doctor. My quality of life, in part is due to her not just handing me medication - she advocates for me, she educates me and she encourages me. A shout out for the administration staff - please cut them some slack, this is a very busy office. Not only do they book your appointments, they have a lot of paperwork, test results and filing they are responsible for. Watching them they do an admirable job of juggling all the work they have. I hope this helps....when it comes to any service we as consumers, in this case patients receive is less than what we expect we can be very negative, but sometimes we need to sit back and think of the whole experience and we need to realize that sometimes things go sideways. The best thing to do is to discuss it with the service provider and give them the benefit of the doubt - many do with you and me.

Nico Shillingford

The doctors took their time to explain my diagnosis and are always helpful in answering my questions.

Lolli Pop

Dr. Kiraly is just not professional.

Christine Dimitrov

All doctors working at this clinic are highly skilled and truly care about their patients. Most of the doctors at this clinic devote their lives to their patients, attend to their patients' needs 24/7 even outside of work hours. You are truly lucky if you get a spot to be a patient at this clinic. I know I and many others are happy to wait for appointments because the medical care received is truly exceptional compared to other clinics I've attended. Highly recommend. - Christine