Reviews of BC SPCA Penticton Veterinary Hospital (Hospital)

DIFFERENT messages

Very deceptive....make sure you get everything in writing. If you don't, be ready for a bill twice the price discussed to be yours.

Wrecker of Days

I was in Osoyoos for a few nights when my dog ended up with a circumstance that, after calling my vet in the lowermainland and a few other second opinions around the Osoyoos area, required immediate vet attention. This vet was the only one that wasn't booked for weeks and I'm so glad they were free. They had the opportunity to take maximum dollar from me, knowing I was from our of town but instead were very transparent and honest with me. They offered me multiple pricing options and sent all their notes to my vet as well. They have such kind and honest service, that if I lived in the area, they'd be my vet.

Ben Seidel

They're supposed to be there for the animals. They're are worse then a greedy overpriced vet!

Nnif Boots47

This architecture is amazing and this building is so beautiful I want to build it in Minceraft (sorry this review isn't very helpful it just has to be said)

Susan Rivet

They were efficient, friendly and knowledgeable.

Andrew Louis

Very friendly and helpfull

Anne Lemioer

Great friendly staff and service!

Michael Schoberth

We and our cat had an appointment with Dr Kevin from Calgary, now here in Penticton, he was awesomely dealing with our cat. Highly recommend this place!

Alexandria Jeans

Our dog is a little anxious at the vet but they always take the extra time to make sure everything gets done.

stephanie talbot

They are fantastic.very caring and friendly staff. Excellent prices also. They also fit us in to a full schedule on very short notice. Fantastic.

Julie Beauchemin

Pricey for those who do not have A lot of money

H C Elder

They were great!

Wendy Hudson

Compassionate people

Jesse Richter

Very friendly staff, knowledgeable on their services. I was not given services not required. Prompt and friendly

Beautiful Boy

Good peps... just a lil pricey.. but very good PR

Julianna R

Dr Kevin is awesome with our pup!

Tail Dragger

I expect an animal hospital to have 1) more lab equipment than my vet 2) longer hours 3) higher standards of service. But at SPCA Penticton urine analysis take 10+ days, call backs don't happen, you get handed off to a new vet who hasn't read your records. It's been a month and I don't have results.

Dolly Ferrier

Not a Bad vet, very helpful

Angela Venne

Excellent service! We had an emergency and they took my cat in right away. She had a head injury and they acted very quickly. We had been to 2 other clinics that wouldn't even look at her. Thankfully the SPCA has wonderful caring staff. She was released within a few hours and the bill was less than expected. Our cat is doing great and I am very relieved!!

Amber Fradin

Very friendly staff. Treated my kitten very good. Dr. Kevin was very informative and thorough!

Regene Raggett

Dr.Kevin is amazing very a caring person

Roxanne Bertrand

They were able to put my cat, and I, at ease. Thank you!

Terry Vandament

The staff at the SPCA Veterinary Hospital are very compassionate people they help you out in dire need at probably your worst time with your sick pet. I have adopted both of my pets from the SPCA here in Penticton and I suggest to anyone out there who wants a pet please rescue one.

Dawna Monahan

They were very professional and friendly staff and vet.

H Isabella (CanadianTraveller)

Very good customer service and friendly vets. They accommodated us many times last minute and we appreciate them being there for us at the time.

Alyshia Olsen

The veterinarian is warm, considerate and knowledgeable. He is honest about costs and procedures, and clearly cares about your pet. They have a sense of humour and are very gentle when handling painful situations.

Benjamin Lee

Brought my 6-year old boy cat in for a checkup

Barbara Joy

Very clean!

Valorie Fitchett

Very caring staff, they are growing and are sometimes hard to get into but worth the time.

Tracey

Dr. Mike has taken care of my Shih Tzu Sadie Elizabeth since her very first shots. She turned 10 years old last month (September 2019). I have always been happy with the friendly service towards the animals and their people. However, when an emergency popped up with Sadie, I got told full schedule, find another vet. Sadie passed away. Never will I take an animal back there.

To_42

Took my new puppy for her first shot. She is very friendly but when he put her on the table she was scared. So he sat on the ground with her so she was way more coftable. Dr. Mike made sure she would never be scared of the vet and that really did make a difference.

ukee bikes

Dr. Mike and staffs provide excellent care for the little members of our family. Even though veterinary care aren't inexpensive, you don't get overcharged here as we experienced in the past at some other vet. Genuinely friendly, caring people.

Bruce Martel

Were compassionate and didn't try to "uppsell" you

Kim Grey

Took in a duckling after I saved him/her from the hwy. Made sure he/she was uninjured and was released back into nature.

DILLIGAF BROS. CONTRACTING

hands down the best desission Ive made. 2nd opinions are sometimes needed and Im so glad I did as what this vet has given my dog has helped so much I cant wait to return for the follow up

Christina Wight

Dr Mike is great!

Valerie Ritchie

The vet and staff were very caring and compassionate making my pets visit a good one

Doreen Bischoff

They are Great People working there. They really care about your pets. I would always that me pet there. Thank you for everything.

Sherry Ward

Call to ask a question regarding my dog and the receptionist laughed at me. very unprofessional in my opinion.

Troy Macdonald

I had to switch vet clinics after going to this vet clinic for period of time. With the period of time I did deal with them I found that the girls at the front desk didn't care or even ask about how my dog was. They made me feel like I was bothering them by asking them to get my dogs thyroid meds. This vet doesn't even carry thyroid meds and they didn't make that clear to me when I brought my dog in for a low thyroid. All this vet clinic cared about from my experience was getting my 130$ blood work test done. When I take my dog to the vet I've never had such a terrible experience as PVH. I now drive to West Kelowna vet clinic and they make me and my dog feel special while I'm getting blood work done. Oh and they are 45$ cheaper for the exact same blood work. My dog is looking great now and driving to w Kelowna is so worth it

John Shea

This wasnt my first questionable experience with this vet but it is now my last one. Got a call yesterday confirming my appoinment for my dog's shots i confirmed in would be there. I show up 5 minutes early for my appoinment today only to be told they weren't sure when the vet was showing up as he was at a dentist appointment. Would have been nice to at least get a phone call before i drove all the way there. My time is valuable too.

Linda Sankey

Good Covid pre auctions here. They kept my dog for the day to diag ise the problem and called me when they were ready for pick up.

cory brown

They have kitties.

heather smith

Excellent vet just love it and dr Kevin is so good

David Sutherland

Great service as always!

Tracey Jones

Great people, very helpful.

Karen Holman

Good front desk staff + techs, compassionate knowledgeable vet.

Sharon Vaillancourt

Very great people.

Debbie Legary

Great. Friendly place.

Karen Dawn

Pandemic changes necessitate owners masking up, meeting the vets outside to discuss appointment particulars & then waiting outside until exams are completed. Worked fine for my elder Aussie, but my younger adoptee Aussie was too terrified being w/o me, so that exam was a bust. Dr. Mike was great, as per usual & payment was quick & safe! Now both dogs are safely on their seasonal tick, flea, lice, etc.meds????

Nancy Clarkson

I would like to let them know my Cassie came home.You we very nice to talk to Thanks..

Elana Wilson

I want to thank Dr. Harvey and his Technician Erin who help us with an emergency two nights ago. Our dog ripped his torso apart on a chain link fence at Carmi Elementary School. Although it was after hours(8 pm), Erin was there in 20 minutes to start treating my dog's injuries. Dr. Harvey arrived soon later to perform surgery on our poor border collie Jack. Dr. Harvey did a beautiful job with the surgery. We suspect that scarring will be minimal and that all hair will grow over the 16 inch gash. I believe he is the best surgeon in town! The bill was HUGE but its a price I'm willing to pay to have my dog taken care of. If you have an emergency with your pet, Dr. Harvey is the guy to call. Thank you to everyone at the Penticton Veterinary Hospital!

Katherine Dedul

I would highly recommend this hospital. Unfortunately my little guy had to be put down, but the vet and the staff were incredibly caring and compassionate.

Linda Lund

Wonderful! Under new management and is very honest! Dr. Mike was very gentle with my brother's dog who was shaking at the beginning of appointment but relaxed by the end. He was very gentle with her and had patience in abundance! Thanks Dr. Mike. I am switching my dog here as I moved back to Penticton recently!

gary cahill

We have brought our dog Sadie here for many years now, the service has always been prompt and professional, there diagnosis of the issues has been spot on, and corrected by there care and advice ! It would be nice to have this same level of care for the human race here !

Sarah M

Regarding the vets assistant “Emily” - according to the website photos of staff. Extremely rude and unprofessional, do NOT sneak photos of my dog without asking for my consent. Will not be back

David Bushby

Friendly service and got in fairly quickly to get a quote teeth cleaning. Got good feedback, but was surprised after the exam there was a charge for this as was not told upon booking there would be a fee for this. I have no problem for fee for service, but tell me upfront. We were not charged at other vets for quotes. As well, after the 10 minute exam, was told they couldn't do procedure for months, but could make referral to a specialist in Kelowna. Why take an appointment for this if can't do the procedure for months? Went somewhere else for the work.

john serginson

not impressed no emergency service

Barb Olsen

The vet was really great

Cindy Wollman

Friendly staff

Carrie Brown

Very loving care for your pets..❤

Ken Smith

Great staff.

Thomas Welder

Nice staff and very informative. Highly recommend.

Julie C

Dog passed away, and when I phoned in to inquire about cremation, the woman who answered was very rude. Told her my dog passed and her response was "ok". Unbelievable. I went through the phone call and got a quote for price of cremation, but not wanting to send my dad alone (I live out of town, I was doing this for him) into rude place for such a delicate and sad day. I phoned a local vet, Lindsey Vet, and they were not only 100% kinder, but it was actually cheaper as well! I can only hope they treat their animals with more care then their clients.

Natalie Bader

They were very personable with both me and my dog

Mike Read

Very expensive...not the same since new owners took over some years ago...not as personable

Cindy Hill

Very helpful and informative :)

Jr Milford

Price high

Katie M

Great staff who provided excellent care of our cat. Very thorough post op care.

Barbara Westmoreland

Treated with great respect very nice people.

Margaret Gardiner

Dr. Mike is awesome! He has been very helpful with our diabetic dog. We highly recommend him and the staff!

Matt Adam

always been good to my pets

Jason Jeffrey

Amazing staff

Chantal Cobb

I love my pets, and I love the care they receive from the Staff at the clinic.

Tracey Beaugrand

Great service, a bit expensive