Reviews of Waypoint (Hospital)

Bill Tonge

Not even worth 1 star. I had a loved one in there. Staff demean the patients. No proper help from there at all. Shipped off with no follow up care and no file transfer to the doctor. Might be good for a dry out, but definitely not for people with Anxiety, depression or PTSD

Victoria Graham

Attention Rachel: So sorry to know your sister went missing, very tragic. Are there teams looking for her? What is being done? Back in the mid to late 90's, my parents were retired and living on Quarry Island which is straight to the east and they had a young girl walk in their home. She was 35 and had escaped from the hospital there in Penatag and walked through the night wearing only shoes, socks, track pant & top towards my parents home on the island. She was freezing but alive. My parents called 911 and the penatang hospital to report her escape. My mom gave her a hot shower, she washed her clothes and gave her some hot food. My dad lit up the fireplace and rubbed her cold feet. The girl's name was Heather Zimmerman. Police and hospital people met my dad and Heather later that day on shore via skidoo and took her back to the hospital. I'm 59 now so she must be around the same age. To this day, I think of her often. I'm telling you this because the finger of God was on Heather that night keeping her safe, so please have faith your sister is safe and pray she will be ok. From: victoriagraham at hot male dot ca

Taylor Grant

Excellent Staff, Understandable procedures taken, never once felt unsafe and or worried about my well-being. Dr. Lepaige and all of my nurse staff were wonderful ad I owe them the world. Thanks Waypoint.

Rachel Gannage

Our health care system is broken, with this hospital being a main example of that. Our dear sister was transferred there, a hour and a half away from home, and it was merely impossible to touch base with her nurse and physician in regards to how to help her. We have dealt with our sister's mental health situation for 10+ years, we know her better than anyone out there. She was discharged today, apparently, with not one of our family members knowing where she went. This is HIGHLY concerning considering how unstable she was entering the hospital (1 week ago) and when I spoke with her yesterday she seem very agitated, unstable and manic - behaviour I have seen in the past with my sister which has escalated into crisis situations. Your workers are burnt out and have zero compassion for patients (and their family members who are simply trying to help them), evidently. Get in and get out as fast as possible - is the tone at Waypoint. I was a Board Member of CMHA and as we all know, mental health is not so black and white, and loved ones must advocate for their sick family members. The fact that NOT ONE nurse or worker can tell us where my sister is, is utterly disturbing to know how this hospital runs and knows so minimal about mental health and how to properly care for their patients.

Brenda Chon

My friend is getting the best treatment compared to what he was getting in Toronto. His family and I are very grateful for the staff and doctors. My friend is looking forward to the future which he never has before. Every time I talk to him he is so positive and is glad where he is. He even goes swimming, wow!! God bless the staff, doctors and clients????????????. Thank you Waypoint for making a difference.

Benoit Robin

The staff was running thing in there SO CALL GUARD.S was worse then army drill WAS place in a cage no blanket mattress no pillow naked freezing no daylight for four month food was terrible and drink and force take med torture on the way in ect WAS NOT A PRETTY SITE TO ME FOR taking one hit of LSD.was in there 1983 hope better today.charge was false under opp

Amber Haverson

They gave me the run around

NurseDiv -

A great place for those to get the help they need. There are extensive programs to join during your stay if you WANT to participate. Nurses and staff work diligently together to ensure the best outcome is possible. Very personable staff.

Dog in Hat

It's a terrible place to be sent to you can go into the place half crazy but when you leave you'll have completely lost your mind

lee ho

Great place, amazing people, there are rules you must follow but it’s for your benefit and anyone that needs help and gets in I recommend listening to what they have to say.

timed right

This person does not belong in private practice. I was treated like a criminal - consistent with his background (in Penetang) - yes he caused harm.

Jen Lamb

They stole 50 dollars from me I had 50 dollars in my wallet when I first went there when I got my wallet back no 50 dollars they called me lier nothing was done about it