Reviews of Ottawa Hospital Civic Campus Emergency Room (Hospital)

pǝɯɐɥoɯ

Although the ER is more packed here they are much more efficient and do their due diligence then the other hospital on Smyth road. Can't thank you enough for your help ...keep up the good work!!

Kristine Callaway

Would not go back there they can keep there bed bugs for them self as the security guard seem to be enjoying himself stepping on them to kill them as they run about the floor last week dec 13 2009 grossing me out and they recall that place a hospital

James

The map was helpful in finding my relative who is a patient. Apparently the food isn't great at this hospital.

laura martinez

They were amazing today. I’ve spent 5:30 hours there but the triage system they have is so well organized. The doctors really listened to me. This is my go-to hospital in case of need from now on, I really recommend it.

Michel Mon

Contrary to the heart institute I found the nurses and doctors at the Civic Emergency incredible. I had first gone to the Queensway Carleton Hospital because I was short of breath and breathing forcefully, they had me waiting for over 3 hours while I was hyperventilating in their waiting room, I left and went to the CIVIC , within 30 minutes I was admitted and put in a bed , received a echo cardiogram and was later moved to the heart institute for heart failure. The Civic Emergency is fantastic and staff there are way above anything else I experienced.

HAITI HAITI

(Translated) IBJMARKET MULTISERVICES OTTAWA Vanier (Original) IBJMARKET MULTISERVICES OTTAWA Vanier

Emily Robinson

The night shift was standing around chatting about non-work related topics, taking their time with no sense of urgency in their care. Forgot my sister in a room after she had waited 8.5 hours in crippling pain. The morning staff found her, had no idea who she was or why she was there, and they brought someone in immediately (they were great after 8am). Could be a one-off experience, but very discouraging that health care professionals ignored and ultimately forgot about a patient.

Ramsès Nagib

These people are just amazing. They also considered the fact that I am a transgender and I need privacy. I have done my surgery just now and my body feels much better.

Dixit Khosla

Long waiting time, unfriendly and frustrated staff. Waited more than 7 hours to see a doctor. This is considered normal waiting time. People just lay in wheelchairs in pain. I hope this in not an indicator of health care system in Canada. Totally disappointed

Beverly Hamilton

Waited 11 hours for “urgent” ultrasound, sitting in a pool of my own blood. Horrifying experience.

paul doyon

Wonderful people working here they really care about the patience. There is a wait time and you should understand that prior to going in, there is a wait time at every emergency.

matty kord

Extremely understaffed. They have incompetent students here seeing patients. Even when I come here knowing exactly what needs to be done (it's a recurring issue and I've had to have it dealt with several times), they say nothing needs to be done. So I just get to continue to suffer untill it's visible enough for them to see with their naked eyes. They individually care about you, but they always do the bare minimum.

Seeing the world In a different way

Located at 1053 Carling Ave. the Ottawa Civic Campus Emergency Hospital is a life saving place. Staff, doctors and nurses are top notched. The Civic's Emergency triage system is well structured and organised to manage critical priority patients first then those who are stable get treated later. People need to accept this and if they have to wait for over 12 hours to see a doctor then maybe they should think twice before complaining. I appreciate the help I have received from the Civic Emergency department, thank you.

Muhanad Hachem

Don't go to the ER here, it will take more than 10 hours even if you are in pain.

Fanfan Tatiana Rodre

Great service ! Thank you to all the nurses who took care of me today especially the black nurse (sorry I forgot his name)and the lady who was with him, the front desk nurses. Thank you to the doctor also ! You guys were doing a great job. I really appreciate that and God bless all of you ????????❤️

Kensley Schonauer

My boyfriend went for extreme pain, and one doctor said it was meningitis and was about to treat it, but the other said it was COVID after 4 negative rapid tests, and sent him home on painkillers. The doctors that said it was meningitis was really nice, which was the only reason for more than one star

Luc Drouin

AWESOME DOCTORS AND NURSES! Life savers!

Charlie Gervais

I was born here :)

mary O111

Triage was well organized and every step well explained. Nurses, admin, radiology and Dr. Syed were kind and explained well. Wait times based on medical prioritization were visible to all via the waiting room screen and were updated. Considering this is a pandemic world things moved relatively fast. Thanks to all at Emerg for the medical attention provided.

Shu Fly

Abusive staff, if you're marginalized run away. They are extremely prejudice at the Ottawa hospital.

Saurabh Lufa

They are fine during the day. However if you have problems in the evening, please consider some other ER. waited more than 8 hours before i could see a doctor. Fellow patients some in pain were treated with nothing but wait.