Reviews of Brantford General Hospital: Emergency Department (Hospital)

Anita Schell

People lining the hallways since 1am who have not yet seen doctors. The nurses come and give medication or shots but dont communicate, when a doctor might see the patient. 1st experience with Brantford emergency is not accepted, especially for the confused and lack of sleep elderly. Should have made the drive to a trillium partner in Peel.

Nori

My family and I just recently left the emergency room. My son had a high fever and we arrived around 5:40am. The triage nurse was very nice as well as registration. However by 7:20am we wanted an estimate on the wait time. There was only one other family in the waiting room (when we arrived there was a family and 2 other people). We got a really poor and rude response from a nurse/staff woman with a blunt shoulder length bob cut. My husband asked if we can have an estimate of the wait time and she responded with "we have had people wait 6 hours" and my husband reponded that that is understandable when the emergency room is full but there is one other family so if we can just get some estimate because our baby has a high fever. She replied with "we see hundreds of babies a day" as well as an mentioning the time we waited so far is nothing for an emergency room. She also mentioned doctors don't get in until 8am and she won't have an idea for about the next hour or two. What is the point of an emergency room with no doctors? I really don't appreciate the rude and poor response about "we see hundreds of babies a day" this felt belittling and very crass. We should have just gone to Hamilton Children's Hospital which has treated us way better on multiple occasions. She has ruined our experience and did not help at all in proving a feeling that we or our son will be cared for.

Ronnie

For an emergency department. I was impressed. Too bad I couldn't have stayed there and had to go to a ward!!

John Lawson

Poorly organized. Poor communication with patients and parents with young children.

John King

The wait time is pathetic. No organization, why did they ever close St Joe's

Dee

The very heavy set women who works the front desk was extremely rude, harassed me about why I have not got my covid shot. Then talked to me like a child while I was convulsing. Scolding me and saying my name yelling from Across the room. I was completely embarrassed. Multiple ppl asked her to help me she wouldn’t get off her chair. The nurses where snickering and laughing at me when I was finally taken in. I had passed out from hyperventilating and peed myself they left me in a corner facing the wall wouldn’t not even give me a gown. I vomited in my mask they said I had to keep it on, I asked for a new one they said keep it on. I felt like I was being waterboarded. It was horrible. I started having panic attacks because of the way they where treating me. Turns out my blood pressure was very high and my white blood cells count is high. Waiting on test results. These nurses forgot the signed an oath. I was extremely embarrassed. The Technicians and both Doctors I saw where extremely apologetic.

Alex Hilson

I know we have a virus and stuff going around, but the wait is horrendous idk what's going on here but they are so unorganized and nurse's seem to not care, or pass information I don't know. I will make the trip to Hamilton or a near by hospital because this one is a joke.