Reviews of Benson View Veterinary Hosp (Hospital)

Jordan Ferguson

Have been taking my dog here for almost 10 years. Dr.Beauchamp is my go to vet and has always been honest and upfront about care for Sierra. Highly recommend seeing Dr.Beauchamp if you need advice or a trustworthy reliable vet.

Andrew Fritz

Agreat bunch of professionals

katerina gamlin

Save your money and go elsewhere. They don't discount exams with puppy vacations. Also quoted me 125 dollars more than another vet for neuter. The second locum dr we saw had poor bedside manner. Disappointed for sure

Mona Douglas

Our old girl has been doing well. Every trip to Bensen View has been amazing through this process. Katie recently took a turn and we were terrified it was the end for her. We usually see Dr Marnie but she was on some well deserved time off. We were fortunate to meet Dr Buller who put Kate on a few meds and we have our happy healthy dog back. Thank you everyone for helping us out.

Devon Cathers

Very friendly, thorough service. Everything is kept nice and clean.

Dave Lawrence

Great place, they care very much about animals. Never try to up sell me on products and are pretty laid back. Lots of parking.

Carly H

Best vet in Nanaimo. Caring staff.

Allison Brennan

Dr. Beauchamp is a wonderful and caring vet. She helped me so much when my dog had cancer. He managed to live a full year after diagnosis with Dr. Beauchamp's care. If you have any questions she gets back to you quickly. Lindsay and all the support staff are very caring as well. Great clinic !

Myles

Dr.Edwards goes above and beyond to take care of our pets. We have been going to her for over 8 years and she has been terrific all the way through. She is a wonderful veterinarian and I would highly recommend Dr. Edwards and Benson View Veterinary to anyone! Thank you to you and your wonderful Staff!

Rod Freeman

Dr. Edwards has always paid wonderful attention to our dogs, taking extra steps to ensure that they are well cared for and going out of her way to make our appointments special. The staff at Bensonview is great and I would recommend this Nanaimo veterinary office to anyone.

Brit Robinson

The friendliest staff I have ever met! You can tell they're very passionate about their job - always bending over backwards to make things right for the customer and their loving animal(s). Best vet in town, hands down!

Shawn Johnson

Dr. Edwards is wonderful. Caring and thoughtful with both my dogs and with myself, and so good about following up to see how the patient is doing and/or to discuss possible treatment options, even when that means she is calling from home in the evenings or on her days off. The staff is also wonderful. Would recommend Bensonview Vet and, in particular, Dr. Edwards, without reservation to anyone who is looking for a vet.

Jonathan Hines

(Translated) Good cough fat (Original) Good hoest vet

Lindsay Sachdev

Dr Edwards is very passionate and knowledgable. All the staff at Benson View have always been very friendly and helpful when we have to take our dog there. I highly recommend this vet.

David Prieur

Yes, The best in Nanaimo. Dr Marnie Rocks! she is compassionate, friendly and always offers options & Call back to explain what can be done. I Totally recommend this Awesome Veterinary Clinic

Fennya Numeria

I brought my dog in for a general check up, shots and for an examination of lumps on her underside (turned out to be fatty tissue). Despite the awkwardness of dealing with the staff in the parking lot because of pandemic restrictions, the visit went smoothly, my dog was relaxed when she came out and the vet patiently explained what she was doing and th costs involved. I was not able to go inside, unfortunately, but that will change as the coronavirus pandemic rules lessen.

Michelle Brassard

Sincere compassion the gals at the front have. All of them have warm and friendly personalities, all very knowledgeable and if they don’t know the answer to your question, they are determined to find you the answer. We have seen more than one vet over the past year and even though they are super busy they take the time to answer your questions. They even call you with information. As long as they are there and we have pets we are not going anywhere else. Highly Recommend this Vet Office.

Lou

A really friendly place!

Derek Yan

My two dogs are my children and the team at Benson View do an extraordinary job of knowing that. They make sure that my boys are taken care of every visit and put any concern at easy. Happy to have found so much an awesome team!

Amanda Key

Helpful and kind staff, and fair prices.

David Key

Remember our pet by sight almost every time. Invoices are detailed and well broken down to see the individual charges. Have been very fair and reasonable to deal with. Would recommend to all our friends.

Janna Gillick

Patient and kind vet clinic.

Marcel lessard

Really pricey like all vets so much for caring for pets just there wallets in Canada we are told booster shoots every year in the usa ???????? every three yrs

dan

Great staff. Dr Edwards is very kind and compassionate. She has taken care of our dogs for over 15 years. They don't upsell and focus on what our dog needs.

Nancy Stevens-Thomas

Great vets! Love Dr.Buller

Terry Ireland

Great staff. Great first experience. The vet was thorough and answered all my silly questions. Happy puppy.

Agia Doering

They always have such care and concern for my dog and cat. They are a wonderful group!

Geoffrey Coccetti

They did an awesome job with our little dog

tony black

Our cat Cleo developed a really bad cold and her eyes were constantly dripping. She stopped eating and became lethargic. Since we are new to the Island we didn't have any other means to find a vet other than the reviews. We phoned them on Saturday morning and they made room for us at about lunch time. Dr Beauchamp took care of Cleo in a very caring and gentle manner. After a week of medication and cleaning her nostrils, she is back to her usual,cranky and annoying but we love her. I heartily recommend the clinic to anyone.

Mike Scott

The vets are very professional and explanatory.

michelle jensen

Nice atmosphere. Staff are great. My dogs love going there.

RVV BJJ

Was recommended to go here and it was a fantastic experience. Sarah helped us at the front desk and she was pleasant, knowledgable, and more important our cat felt safe with her. She is excellent with animals, and was very helpful setting us up with food and scheduling in the future. Dr. Beauchamp was kind, honest, and very patient with our nervous cat. Our cat usually hates a trip to the vet, but all the staff made this process so much easier for us!

Guen H

As always the staff there are wonderful

John T. Ferguson

Great care at a reasonable price.

Dan Brady

Great staff and great service

Mara Mahovlic

Dr. Beauchamp was incredibly helpful and thorough with my last - and last minute - visit. I was able to get in to see her 6 hours before the appointment time. She answered all my questions and was very gentle with my injured fur baby. She made sure I knew what to expect in the next few days of her recovery, as well as the possibilites if she didn't improve (in a non scary way).

Greg Stevenson

Caring and safety

Glen Gordon

Great people they realy care for our puppies even if they're old puppies.

Loni S

We LOVE Bensonview. Dr.beauchamp and all the Drs are amazing. The support staff are so kind and loving and have always acted so professionally. Trust them 100%!

Marianne Vander Putten

Thank you so much to the staff and Dr. Edwards for coming to our rescue. Ricky is ever so grateful that you were able to make it possible for him to get the medical attention he needed.

Christina Emery

I had in error previously posted a bad review that was not meant for this business (it was meant for a different establishment). I would like to say that I have had nothing but fantastic service and care for my dog at Benson View Veterinary.

Teresa LaFace

Was highly recommended to me by my Vet of 30 yrs...in Victoria First time I phoned for an appointment they couldn't get me in and didn't give but one other time that was impossible for me and my pet. Second time one year later I phoned and was put on hold for 35 minutes before I got tired of being told my call was important to them. The recording must have been wrongly recorded cause it certainly doesn't seem like they are in the market for new clients ????

Jonathon Dagg-Coljee

To expensive

Laura Perkins

Knowledgeable and friendly staff.

Karen Jones

Dr Edwards always explains everything very thoroughly and gives me all the options. She is very helpful, caring and knowledgeable. Also costs here seem more reasonable than I few other places I have tried. Everyone here is very helpful and friendly.

Remaining Anonymous

We don't know what is up with this staff making up stories in your file painting a poor picture of you. I've experienced this myself and will never return. Furthermore Sarah and Lindsay both need to practice kindness and patience with pet owners. At least say your sorry when you make mistakes and treat patients with respect. After all, we are supporting you financially and you should remember that.

Kieran Johnson

Amazing place. The staff are great and the vets are fantastic. They all know their stuff, they're super informative, and I just knew I could trust them early on.

Amber Henderson

Dr. Marnie and her team are truly the best! They took our dog in for an emergency visit and delivered a level of care above and beyond anything we’ve ever experienced. She was very thorough in her investigation and explained things clearly to us along the way. She even stayed late to make sure our dog received the treatment she needed. I can’t express enough just how grateful I am. I am so glad our dog is in such great hands!

Drea Laj

Doctor Beauchamp and all the ladies at the front desk, but especially Lindsay, are incredibly caring and compassionate. They have been our vet for over ten years and helped with everything from adding a new addition to the family and saying a goodbye to our baby. The care that they provided in my dog's last two years of life was exemplary. I firmly believe that we had those last two years because of the care that my dog received at Benson View. When it was time to say goodbye, Doctor Beauchamp was with us all the way. I cannot recommend this vet enough. They truly care about your pets as if they are their own.

Richard Hrycyshyn

If you are looking for a place for your pets, highly recommend Benson View

Catherine Deutscher

Strict Covid protocols but it all works. Very good care for my dog - starting conservatively (which worked) from Dr. Suma.

Miranda Makosiej

Dr.Beauchamp is always very accomodating, compassionate and professional. She never rushes us at our appointments and ensures that we have all questions answered. When our one cat, Chloe, had a leg injury, she called us numerous times, after clinic hours, to check in to see how things were progressing. She is always going above and beyond. Vets are not paid enough for what they have to endure! She handles our other cat, Tilly, very well too as she can be a bit more of a moody individual in certain circumstances. Thank you for all that you do there!

Lee Michaud

Great people, great service

Janet Marren

Dr Marnie Edwards is an exceptionally dedicated vet and a caring person. I happily wait for my appointment as I know she is always running behind. Why- because she is an active listener and takes whatever time needed to thoroughly diagnose the problems with your pet.I will never forget how she took my beagle to her home after she had ingested poison to monitor her overnight - at no charge I have to add. She takes her profession and her compassion to the highest level.

Gilbert Thompson

Moved here from another local vet and the service is fantastic. All the staff know our pets by name, we get timely assistance, and Dr. Swabey is always a joy to deal with and gas great insights on our pet's health.

Susan Broome

Very helpful, sincere and accommodating during my friends loss.

Sonja Knabe

This wonderful Veterinary Clinic provided exceptional care and service. I would not take my cat, Hugo, anywhere else.

Annonymous User

Warning! The front desk help is not only rude they are gofers. Lindsay, Sarah, Nicki, basically all of them run to your file to write you up for every word you say and for every question you ask turning ordinary conversations into what looks like confrontations. We were appalled at what they wrote about us during our visits at their clinic. Maybe they are afraid of being sued and need to make the patients look bad?? Not sure however very unprofessional and a bit scary in our opinion. You'll be shocked when you ask for your pets file at what they have written about you.

Carmen Theriault

The front desk staff are horribly rude and disrespectful. The vet did not take any vitals or X-rays, so her diagnosis was not based on any medical evidence. The clinic was dirty. Will not return.