We've got all the feddbacks of people who are purchasing the services and products of Green Acres Animal Hospital (Hospital) in the territory of Lethbridge (Canada).
At the present the business receives a rating of 4.8 stars out of 5 and that score is based on 127 reviews.
As you can read, its rating is nearly the highest, and it is founded on a very large number of opinions, so we can say that the valuation is very reliable. If people have bothered to evaluate when they are pleased with the business, is that it works.
As you know, we do not usually stop to write feddbacks when these are correct and we usually do it only if we have had a problem or incidence...
This Hospital is included in the category of Veterinarian.
Thank you Dr. Hansen and staff from Boots Milo and I !!! From the first phone call I made through discharge of my fur babies everyone was absolutely amazing ! Green Acres in my opionon is the only place you should bring your pets for medical care.
They have given care to 3 of my cats ...soon to be 4... best bet vet!
Bright, clean and efficient service.
Incredibly friendly and caring staff.
Every time I've brought my animals here the staff have been absolutely fantastic. They don't talk down to you and always make my pets feel safe! Thank you Green Acres
Phenomenal experience in every way as always. Sadly couldn't get in with my regular vet who has history with my dog, but he was so respected and well treated by everyone even though he's scared of the world. Love the Green Acres TEAM!
You are all so good at what you do from Reception to Veterinary Assistants to Veterinarians - I can't think of a thing that would improve your service! Mia my dog loves when we visit and wags her tail the whole time.
All staff wonderful caring and helpful. Prices are very good
Last winter I was throwing a ball for our dog Cooper. He came back with the ball and couldn’t put any weight on his back left leg. The next day I took him here. Bad news, he tore ever ligament and tendon in his knee. This was heartbreaking because he is so well known in Fernie and here as “the best trail dog”. His happiness is centred around bike rides, 15-20KM. I honestly thought this was over for him, he was only 7. Dr Felicia had a plan to re-construct his knee and we agreed. To be honest I had very low expectations and agreed to proceed expecting Cooper to have a limp for the rest of his life and no more bike riding. Well we gave him 4 months of minimum activity and the last 2 months we have increased it. Last weekend I took him for a 20KM bike ride and he was loving it. He has fully recovered and no one could tell he had an injury. I’m so impressed with this clinic! They all did an excellent job! Thank you to everyone who helped Cooper!
Beautiful office very pet friendly. The staff were all amazing.
We can always get our dog in quickly when we need to. They keep us posted on everything through mail and email, and we haven't missed any boosters or checkups since switching to Green Acres. Their prices are also quite reasonable for a vet in the city, and the mini dog park is a really nice touch for when you have to get a sample from your dog. Always clean, and they have free treats for pups and people!
Amazing been with them for all my dogs. They are absolutely amazing ♡♡
We have just switched to Green Acres Animal Hospital after very disappointing service at another local clinic. We are very pleased with the service and professionalism at Green Acres. The clinic is beautifully renovated and all the staff very very pleasant and helpful.
I’ve had nothing but great experiences at Green Acres. Dr. Colodey, Alison, and Morgan are incredibly competent and compassionate. Thanks for everything you do!
Always a great experience whether it be with Dr Penny or Dr Lloyd. The staff is very caring, compassionate and knowledgeable
The vet was very professional but I found she was to quick to euthanize. ????
Excellent safety measures were all followed. My pets were well taken care of. Greta customer service!
Highly recommend!! Great team, caring and compassionate.
I love this place. Have to been to other practices and you feel like their bottom line is more of a priority than your pets health. Never felt anything other than care and compassion here. Recently had to say goodbye to our beloved pet and the vet and staff where incredibly kind and compassionate. Would give them more stars if I could. This is a special place with special people. Thanks for caring for and about Bagel
Always great with my fur babies!!
Reception was very friendly and accommodating and the building is beautiful and well maintained. Dr. Colodey is one of the most positive, energetic people you will ever meet. I have a very anxious dog and was a little concerned about how quickly she'd settle in at a new vet clinic, but she was more than fine. In fact, after the exam was over, Malla whined and pawed at the door Dr. Colodey left through because she wanted to follow her! I've never seen Malla react that way after meeting someone for the first time. The dog has spoken. We will be coming back.
My family has gone to Green Acres for over 20 years, and now I take my own pets there too. All the vets and other staff are super professional and helpful. They always have our pets' best interest in mind. 100% recommend!
They treat the pets and parents very well! I am very impressed with the compassion shown
Kind. Caring. Helpful
I mean, despite the circumstances of going there, thet were very respectful and professional when we were there.
Always very helpful and take excellent care of my pets. The staff are very good at working with high anxiety dogs.
Everyone is always super helpful and kind! I encourage all of my fellow pet owners to use your services and ask your expertise. Thank you!
Green Acres has been our family vet for many years and no matter what vet or vet tech I see, they are all very friendly, informative and caring towards our pets. I will always recommend Green Acres!
The staff was very helpful and kind from the moment I walked in the door till I left! Any questions or concerns I had were answered; and my puppy was treated very well! I will definitely be going back!
Every time we visit we are greeted with welcoming staff!! From our journey from entering Green Acres, to the exam room, and on exit, it is evident that they all enjoy what they do! They are amazing individuals with huge hearts, keep up the great work!
Very good experience and very nice people work here. They explained me everything. Finally my little girl doesn't have a toothaches. I'm sure I'll continue to choose this clinic on future.
Staff is friendly and informative. Always willing to help over the phone. Always a good experience when we go. Building is clean and has a nice grassy area for the dogs to use in the side.
Great vet office
We called about a injured gerbil, they got us in right away. Kind caring staff, Dr seemed nice. Just hoping the little guys makes it.
Amazing service. So much appreciation for you all. Thank you from me & Alex ????
The service was absolutely amazing. Our beloved cat Smokers passed away on New Years Day. They were very understanding that we were grieving. We opted for a regular cremation with part of his favorite blankie. They offered free ink paw prints and possibly a lock of his fur. They were very helpful and supportive. One of their customers even paid for it when I went to borrow the last little bit of money we were short. To this person we would like to say thank you. It meant the world to us.
Green Acres has provided wonderful care for my senior cat. Staff are friendly, compassionate, and very accommodating. Dr. Hansen in particular is amazing! I’m a first time cat owner and they are always so patient when answering my hundreds of questions.
Very expensive, but very friendly and knowledgeable.
I went to Green Acres after I had been to a different vet with my very sick pup and wanted a second opinion. They were recommended to me by a friend and I am SO glad I went. First of all, the front desk/receptionist staff is WONDERFUL and so caring. They were extremely accommodating and warm on the phone when making the appointment, and were wonderful to deal with when we arrived at the facility. My previous vet's office hadn't sent the records to Green Acres after multiple requests and finally one of the ladies working reception (I didn't catch her name) sat on the phone with them and didn't get off until they sent them. Small touch but I felt like she truly cared about my time and wanted to make sure everything went well for us. We saw Dr. Ramona Penney and I was so happy with how thorough she was. She listened to my concerns and didn't try to brush them off, and took the time to notice that something just wasn't adding up with my dog's health. Dr. Penney said she felt my dog had a neurological issue and referred me to a specialist in Calgary (who was also amazing), and even took the time to phone and find out if they had an appointment once I had left her office, and asked them to hold the appointment while she called me back to check if it would work for my schedule. Thanks to the staff at Green Acres, my little sweetie got the care and attention she needed, and can now be treated before things get worse. Had Dr. Penney not been as thorough as she was, my dog's disease likely would not have been caught, and she would not have landed in the superb care of the specialist team in Calgary. I would highly recommend Green Acres Animal Hospital to anyone looking for a great veterinary team for their furry family members!
Had as good an experience here as possible. They were compassionate and the separate entrance /exit from the comfort room is a very nice touch. The vet was kind and friendly, would recommend them to anyone requiring vet care.
Very kind and thoughtful of your pets or pets needs
So friendly. Took care of our Buddy Chevy and made sure he was safe & happy! Thank you ???? ????
I have been coming here several years now and would highly recommend them! Professional yet friendly staff:)
Fantastic vet, clean location, very helpful and friendly staff.
Green Acres really does go over and above. They helped us with senior care for our ailing senior dog, as well as her passing, and are now helping us welcome a new puppy. They couldn't have done a better job!
Very welcoming staff and doctor. My cat was fine with the doctor and I was so pleased with the service and she listed all the pricing up front and explained in depth what was needed and what options were available. Very thorough and fantastic service. So happy I went with this vet!
From the Vets' to the Technicians to the Receptionist, every person that works here is so kind and caring. I've been taking my pets to this clinic for 42 years and never had a bad experience yet.
Excellent service and wonderful bedside manner
Very Friendly Staff.
I recently visited Green Acres Animal Hospital and Dr. Catherine Colodey with my new kitten Millie. Dr. C took a lot of time to ensure I understood all of Millie's health needs, vaccinations protocols and diet. Millie was handled in a gentle way that minimized the discomfort and fear of being in strange place. I also liked the app that makes it easy to make an appointment and get reminders. Overall, it was a great experience.
Always have a great experience here! Great staff, nice facility!
Best Care Already. I Thank You For Being Kind And Caring.
Always have the best experience here:) they are so kind and caring. They always make sure that you are informed about everything you may need to know. Well priced. Best vet in Lethbridge for sure!
They always take the best care of our fur babies.
Everyone was so accommodating and patient with my sweet, nervous dog. The vet was amazing and helped her calm down during her appointment. Thank you! We will be back.
I'm sorry to have to rate so low, but our experience was twofold ! The second half of our visit there, was a definite 5 star, but the first half was a two star at most ! We came there in seach of a new vet for out three large purebreds, and we needed a spay done ASAP . It should be routine. So a good place to start. But instead it turned out to be anything but ! Our dog came out from the surgery, barely able to function, and even passed out, eventually she was sent home, as no one is there the entire night to watch over them, so I knew I could better do so at home. She got worse and worse during the night, and I knew, my dog was very ill, and near death, as she could not even walk, and fainted again! I was sure she was bleeding inside! We rushed her first thing where another vet, soon found blood in her abdomen, and rushed her in for surgery, for the second time in 24 hours ! Obviously something had not been tied off as it should have been, the first time around, just as I suspected! This is not my first dog to be spayed ! These ( eventually) two other vets? Did a fantastic job, in saving our dogs life! They are amazing talented caring vets who did absolutely everything they could for our chocolate sweetie , and stayed by her all day to make sure she was 100 % good to go,Before we got her home again ! I can't say enough about them both ! 5 stars for sure ! Jamie is on her way to normal health again, because of them! Thank you ! No charge either ! Although the I feel, honestly there should not be any, as it's not our fault she needed all this work ! It's a fault, an oversight, a missed suture, whatever, missed by the first vet, that caused the bleed, that's what all the research we have found shows? I have been able to find nothing to the contrary ? Not a thing, honestly ! That brings me to my final point ! No apology from the first vet at all? Not an offer of a refund? Or a discount? Or a free follow up ? To MAYBE keep us coming back ? Gain our trust again ? No, just a chipper message on the phone, a normal check to see how things were going ?like nothing ever happened ? That was about one of the worst weekends of OUR lives ok? I've barely slept! Laying on a wood floor, making SURE my dog is still breathing ? Prying open her eyes to make sure she didn't pass out again ? How's it going ? NOT GREAT MISS , ok ! So that's our experience, and I felt a need to say it open and publicly, because no one ever does ! Well, I'm done being nice , this happened,!! and I don't think it was right ! But I still say thank you to the ones that DID do right by us! That will never ever be forgotten ! I feel, that there are GREAT vets there! And some, --- where I think there is improvement to be made for sure ! To at least acknowledge what happend after you left our dog in the care of other vets ? When making contact with us, would have been minimal, I would think ?
Took our 8wk old hound mix pup for her first shots, and oh my goodness it was such an incredible experience. They treated her with lots of treats, cuddles and even a toy. She didn't even realize she got her shot! Our pup had such a good experience she didn't want to leave the clinic, and "sassed" me when it was time to go. Can't recommend this place enough, and it's so nice to know my dog won't fear the vet due to their care and compassion and making it a great first experience for her.
Awesome place to take your pets. We have been there many times and have been 100% satisfied every visit.
The newly renovated atmosphere at Green Acres animal hospital is as welcoming as it is professional. Friendly helpful staff, we never hesitate to visit whether it be a minor concern and time for humane end of life procedure. All options are clearly laid out, and what is in the best interest of our pal is always of utmost interest to us! Most of all, we feel the veterinarians really care. The comfort room is totally private, and we were given plenty of time to say our goodbyes. I'll go nowhere else for my pet's needs!
A few months ago we brought our cat in for a second opinion after receiving some questionable treatment suggestions from another vet. I can't say enough great things about the folks at Green Acres. Staff is incredibly friendly and go above and beyond to be helpful and make your time there as smooth and stress free as possible. The vet herself was incredibly compassionate and for the first time at a vet, didn't feel like they were just trying to milk me for as much cash as they can. She followed up with us after as well to make sure our cat was doing well. All products and services are very reasonably priced. The food we were buying at our last vet was $10 less at Green Acres! Again, can't say enough good things about the staff and services.
Wonderful staff and vets. Always a positive experience. They go over and above. Also, when ordering food - they can always get it in super-fast.
My dog, Yoshi, has been a patient at Green Acres for the past five years. He has been well looked after and he has no fear of going there. Highly recommended: lovely staff along with thoughtful, kind and knowledgeable vets.
I have a bunny that needed a vet but trying to find one in this city that dealt with rabbits was not easy. Green Acres had a vet that was willing to see us that day and took such good thorough care of my bunny. She was patient and kind and so nice. She already had a lot of knowledge but wasn't afraid to double check with her textbook and I appreciated that humility. Bunny and I left feeling more confident in our ordeal, and will definitely recommend them to others.
Excellent vet
I recently brought my dog in to see Dr. Catherine since my regular vet was not available. I was so impressed with the clinic, the ladies at the front desk and Dr. Catherine herself. She was such a pleasure to deal with, took time to explain literally everything, answered all my questions and was just all around the most pleasant vet I've ever dealt with. Prices are overall a little higher than other places on town, but the service produced is more than worth the extra few dollars. Highly recommended this clinic!
Took such good care of my dogs, and at a reasonable cost.
The Vets at Green Acres are incredibly friendly and informative. I would rate them 5 stars if it wasn’t for the services being a bit pricier then other places in town. It’s still worth it to come here though to know you are going to get the best care and service for your pets.
Always a great experience at Green Acres. Also with the recent covid-19 pandemic they are still working so hard & safely to keep our pets healthy. I would recommend Green Acres to everyone!
Awesome staff fair prices...thank you for helping Radar after his encounter with the porcupine ????
Love Green Acres, my puppy just had her first appointment and they were awesome.
Our go-to vet office. All the vets I've seen have been so friendly and helpful. I have had to squeeze an emergency appointment in with little difficulty.
This clinic is the best! The reception is always friendly and informative! They are able to make sure someone can get in contact with us for any questions we have to make sure we take the appropriate care for our pets and if a visit is needed. The vets themselves care alot for our pets, ask important questions and answer any of ours in depth.
Staff are nice but prices are far too high. We've since consulted with other vets in the area and have found much more reasonable solutions to our pet's issues.
Friendly and caring staff
My family has been using Green Acres for our fur babies since I was a kid! When I became an adult, moved out on my own and got my own fur babies, I didn't think twice about going to Green Acres for my pets needs. I have a sweet German Shepherd, Lorenzo, and a lovey Calico kitty, Lido (pronounced Lee-dough - like Lido Beach in Italy). My babies actually get excited when I tell them it's vet time! Well.. Lorenzo more than Lido. Cats are cats, but I'd like to think she's secretly excited. Lorenzo just loves Dr. Sarah Barnes so much! She is very kind, and has a gentleness about her that you can feel. They may be a bit more $$ than a couple other places, but to me the quality of care is worth it. I highly recommend Green Acres Animal Hospital! Keep it up guys! ????❤️????
The staff at green acres has always been there for me and all my pets throughout the years. Good work! Honey and skittles enjoy their visits!
Cricket is our first family pet which comes with a lot of questions worries and misconceptions about your pet's health. Green acres has amazing and has answered all of our questions and worries!
Very Friendly
Always a great experience here - Dr. Barnes is very knowledgeable, upfront, and helpful. Wouldn’t go anywhere else!
I have been taking my dogs and cats to Green Acres for > 10 years now. The staff are great and truly care about your pets. They do not try to up sale you on things you do not need. They communicate with you very well and allow you to make the decisions every step of the way. They are a little pricey compared to Taber or Fort Mcleod which is the only reason I give a 4 vs 5. I like that they are transparent and honest and give you advice and options. I will continue to use Green acres for many years to come. Great work!
Great vet clinic! They take the time to get to know you & your pet & give you honest advise.
Green Acres is my number one vet choice in Lethbridge. They are caring, friendly, professional, and make it easy to be a pet owner. I'll only ever use Green Acres Animal Hospital for any of my pets.
Horrible experience not personable at all. Very expensive. Has gone down hill since they use to be a bigger animal veterinarian clinic.
Green Acres is the best vet hospital to take your pet for caring medical help and to keep them as healthy as possible for as long as possible.
Everyone at Green acres was very friendly and helpful from booking my appointments to answering any questions or concerns I had for my cats. The appointments were great as well, they were informative and answered any questions I had during the appointment as well as letting me know what was going on. Thanks for making my cats feel safe. Great job!!!
This place has been with us from puppies until the end. They answer questions with compassion and clarify concerns. Green Acres is a longer drive for me, but worth every moment when it comes to helping my furbabies. The staff actually like your pets and grateful to have them in the good and bad times
They're amazing. I would recommend to anyone. My little guy loves going to the vet!
I wish I could put 6 stars if It was possible. After calling around to most of the veterinary clinic within the city; they were one of two places I was able to bring my bearded dragon. The other being very upfront that they have very little experience with them and being referred to Calgary would be most likely. Green Acres team went above and beyond each time exceeding my hopes for finding a good clinic. Dr. Sarah Barnes was happy to give me all the opinions possible for testing while being extremely understanding of cost constraints. Originally recommending a blood test but after farther observations came back a asked about possibly doing an x-ray. Each test I inquired to the cost of each test and she was happy to give me the pricing as well as recommendations and alternative options to have tests be sent to Calgary. Without me asking as she was giving me a total and recommendations she offered one test at a subsided rate to help out. Dr. Barnes then completed the xray and seeing a strange abnormality came back explained that she would be happy to still do the blood test but seeing what she did in the first test she said she didn't want to run tons of tests running the cost up if the first one brings up a huge red flag. She told me she had never heard or seen of this and she personally was going to reach out to a vet specializing in exotics animals at no additional charge but out of curiosity as a vet. On top of everything the next day the response would come in, and despite having the day off took time to get the information and call me to let me know that next day. At no time did I feel like I was in a business but more of a place that takes the best care imaginable for any pet and has to charge to keep their bills paid. I would recommend Dr. Barnes to anyone and everyone, as well as all of the other veterinarians and staff at work there. I They'll most certainly be my vet of choice for my scaly pets as well as my fluffy ones. Thank you so much Green Acres!
my family has taken all our pets to green acres for years. they are so friendly and professional and always give your pet the best care. we wouldn’t thinking of taking our pets anywhere else !!
I took my cat here for the first time and was blown away by the bright atmosphere and friendly staff. I wasn't sure how he would react with the new smells and sounds, and he was a little nervous, but when the vet came in she immediately was complimenting him on his appearance and he warmed up to her very quickly. Its possible he's a little vain. The vet was professional, friendly and very informative. I've only ever had female cats so I wanted to make sure I was meeting any different requirements he may have and she was very helpful in answering my questions. You can tell they really care about their patients and want to provide the best care for them. I will absolutely by using them for all my vet needs. Thank you all so much!
The staff we see are always patient & concerned about each pet coming in. They're not judgemental at all.
A team of very caring professionals. I felt very at ease while my furry family member received her care.
Very helpful, we brought our last dog to them and now our new puppy Dixie. Friendly staff great vets.
Wonderful reception. Veterinarian was very gentle handling our new kitten during exam, shots and worm pill. Lovely outside waiting area.
Trusted care for our family's pets FOREVER
Love our vet! We travel across the city to see this team. They always remember us and our boys, and make us feel important and heard!
Great overall experience, the vet was efficient and calmed our animal down right away.
Our rescue dog's first visit was excellent! The staff was patient and kind, handled him expertly, and he was not at all bothered by his visit.
They treat your pet like one of their own. I've periodically have tried other local clinics. Honestly, i cannot recommend Green Acres Animal Hospital enough. My parents started going here with our 3 Great Danes, 2Sheppards, poodle terrier. I have always seen fabulous care of my 4 Great Danes, Dalmatian, 54 hamsters, 3 bunnies. I firmly believe this clinic is the best in the Lethbridge area.
Trusted and caring, these folks have looked after my family's pets for generations.
Had an emergency with our cat and couldn't make it to our regular vet, so we called in and they got us in first thing in the morning, kept our cat all day to figure out how to help him, sent me pictures during the day, gave him lots of attention, and has his care needs figured out for me to come get him after work. A little more expensive than our regular vet but well worth it for how well they treated us and had a plan for me, the cat is doing good now.
All around great veterinary practice! I have been taking my dogs here for 25 years and have always been extremely happy with the service. I even gets phone calls to check how my dog is feeling.
So friendly and very has a lot of patience and understand. Also found the clinic to be clean and the staff were happy. Liked that I could pay for the visit right in the exam room and receipt was emailed to me. Also my dogs loved the treats.
I appreciate how friendly both the "front staff" are as well as the vet. In today's age, customer service seems to be a thing of the past, except at your clinic! Thank you for being honest,trustworthy and for running your business with integrity!
Quoted price is the Price! I've been a client for several years now. Staff is all very helpful and kind.
I can’t say enough good things about Green Acres Animal Hospital. Their all around feel in the clinic is a very pleasant environment to be in. The staff up front, to the techs are absolutely wonderful. The vets are simply amazing. We’ve had numerous animals in there with a whole bunch of causes and we have only had the utmost exceptional experience with them. They care so much about their patients and the owners that bring them in. I highly highly recommend them.
Best veterinarian clinic in Lethbridge and surrounding area!
A great place to take your pets , owners are great people!
Have been going here for over 30 years very satisfied with staff and services. Great place to take your pet.
I had to put my dog down last Friday, everyone at Green Acres did their best professionally and emotionally to help me through it. Losing a pet is hard, especially when one care's so much for them. Thank you to the staff at Green Acres for the comfort and professionalism, especially the veterinarians. Dozer meant the world to me. If anyone is looking for a vet, I highly recommend them.
Friendly, knowledgeable staff.
Thanks so very much to the kind vet and staff who were so kind in helping us when we sent our fur baby over the rainbow bridge. They helped make a heart wrenching day more manageable! Thanks from the bottom of my heart for the card from my baby! It helped my aching heart.
Great staff and the owner is a very nice person
Amazing Vets & Staff!! Highly recommend Green Acres to anyone.
Very helpful and knowledgeable
So friendly and kind, when I brought in my hamster to be put to sleep, they were very patient and sweet, I truly appreciated their kindness.
I've taken my dogs to other vet clinics in the past and Green Acres far succeeds in every aspect. The team is caring and empathetic, they will work diligently to accommodate emergency situations and scheduling. They keep prices in mind and communicate options to their clients before recommending treatments. Highly recommend!
I recommend green acres to everyone! They are all so friendly and I’m always able to get my pets in right away! They take such good care of my pets and always get to the bottom of what is wrong with them! They do research for me when my furbies have unusual illnesses and always find something that works for them! I would never take my babies anywhere else!
Kind and compassionate. I am overwhelmed with the level of service our family received from Green Acres Animal Hospital. They took such care of ALL of us, especially our fur baby right up until the end.
Never had a problem with the service here. Brought multiple pets of all sizes and I was very impressed with the vets. Very respectful when it comes to the passing of a pet as well.
Great!
Great vet, kind and caring of my sweet boy.
Extremely overpriced! Was quoted more than double the cost for teeth cleaning/tooth extraction for my two dogs than elsewhere. They had the nerve of telling me if I booked right away I would receive a 10% discount.. $2000 for extraction of baby teeth on one dog and teeth cleaning on 2 dogs. I used to go there for all my pets shots and everything but not anymore. Would not and will not recommend to anyone. Avoid at all costs. I have been there about 7 or 8 times and have yet to have the same vet..
Excellent care of my kitty Thorough exam. Lots of visiting about the cat and her habits. Very impressed.
Wonderful, knowledgeable staff. Dr. Katherine is so pleasant, kind and compassionate with my pets and me.
I can’t say enough about Green Acres veterinarians and support staff. Their care and service are second to none. I switched to this clinic on the recommendation of a friend after telling him of my concerns with my cat’s care at a different clinic. I wish I would have had Green Acres’ care for my cat his whole life. They were instrumental in providing solid advice and care and helped my cat (and me) tremendously, in particular in his final days. I cannot thank everyone at Green Acres enough for their professionalism - their genuine love of animals comes across in every interaction.
Polite service and helpful with my pets needs
So compassionate, all the staff I’ve dealt with have been lovely!
The staff at green Acres are the best very friendly and take good care of your animals i would not go anywhere else
Experience has been great everytime. Thank you.
Always the best and most loving care for our old GSD. Above and beyond. Thank you.
The staff here are always so good with my Jax. We always feel so comfortable and cared for. I also love their email reminders about upcoming vaccinations and treatments - so helpful!
I've only lived here for about a year and don't have a vet for my kitty. This was about the 5th place I called and after explaining my concerns they would simply tell me I could schedule a check-up and give me a price. I spoke to a lady for about 15 mins and she listened to what my concerns were, and made sure she had the information she needed to help me. She gave me tips and products to try to try to make it so I don't have to bring him to the vet. And she even told me what she would do and feel comfortable if it was her cat. I am super impressed with the care they provided when I haven't even brought my cat there and have given no money so far. I will definitely be choosing them for the care of my cat. They are also fairly well priced. They weren't the cheapest I found but they were definitely in the middle and really care about the service they provide.
Caring and professional. Explain issues in depth.
We are so grateful to Green Acres Animal Hospital for taking our 1 year old dog in for emergency treatment, even though we were a client at a different vet clinic which was too busy to help us. The staff was kind, compassionate and caring and really helped to give us piece of mind that our pet was in very capable and caring hands. They were professional and were able to give us a detailed estimate of expenses which was substantially lower than another emergency clinic. All three of our dogs are now clients at Green Acres! We recently visited with another of our dogs for routine vaccinations and we couldn’t be happier!
Wonderful staff
Great place! Service is great and always friendly. We take our 2 dogs. Great vets
Simply the best! When your furbaby is in need of support. I highly recommend these guys and gals!
Very good service
I have been seeing Dr. Hanson for years. I know when I take my fur babies there, even if Dr. Hanson is away I know my dogs will always receive the best possible care. And the cost of their service is pretty great too!
They go above and beyond to take care of your pet, and support the care givers. Been a customer for 20 years and have always been amazing.
I can not thank you enough for saving my baby girl. Paulette. Thank-you for helping me with the insurance. The staff were very compassionate, and were there for my needs and concerns. Thank-you so much Dr. Colodey, For rushing to help my girl. I can't express how much I appreciate you and your staff
Awesome ???? ppl there
Great vets and staff. Max is always happy to visit and get his treat as he leaves.
Everyone who works here is kind, helpful and knowledgeable. They provide the best care for my cats and dog.
Awesome clinic!
Dr.Ronalee provided excellent care to my dog Lily due to an unexpected injury. Would highly recommend this clinic.
We have been clients of Green Acres Animal Hospital for aprox. 10 years and really appreciate these vets and staff . They are all very friendly and helpfully. They also do the best they can ,to fit you in in case of an emergency . Green Acres also have all and best equipment to help them serve you pet . On a scale of 1 to 10 ,we rate them a 10 .
I have been going to this animal hospital since going here with my parents and our farm dogs. I have always had a great experience and I am so glad that the legacy of the previous owner has continued on. Dr. Hansen is perfect for us. She gives me the information required so that I can make decisions about what is best for my dog. She respects my decisions and guides me. I feel very much in control of the care that is being given to my dog. It's a perfect relationship, no matter which veterinarian I happen to see.
This has been the best and most caring veterinary clinic that I have ever taken any of my pets to. Highly recommend them for any of your services.
Wrong Vet neutered my bunny, said wrong vet didnt use enough anesthesia and my bunny woke up during surgery, resulting in an infection of the area and a respiratory infection. no apologies were given and no warning was given letting us know our regular vet was not going to be doing the procedure. have since transferred our files to another vet and will not be returning ever again. edit: customer service by the lady up front was horrendous and she should not be in that role
Super friendly and helpful staff! An amazing first experience for a new pet owner!
Nice clean environment for my dog. Very knowledgeable vet
Every time I have dealt with this office has been a great experience. My rabbit had an eye issue and the vet saw him, treated it, and offered complimentary follow-up service. When my rabbit ate a bit of a houseplant the vet spoke to me on the phone, gave me the number of a rabbit specialist in Calgary when she wasn't 100% sure of the answer, and even phoned to follow up with me and see how my bunny was. When I brought in my rabbit for a check up, (due to a scheduling mistake) the vet showed up slightly late and didn't charge for the visit at all as an apology. Green Acres will always have my service and recommendation to anyone looking for a trust-worthy clinic with sincere, caring, understanding staff. :)
As a new resident here ,I had no idea this vet was so far from my home,but I read their reviews, and chose Green Acres ,based on reviews. As it turns out ,I didn't really have anything done ,,I was booked to have my dog spayed and I took a 70.00 return Taxi trip to drop off my dog , I wasn't even out of the cab near my house and they called to say they couldn't do it because she still had 2 baby teeth. They were kind enough to have a staff member drive my dog home at the end of the day, saving me an additional 70.00 Cab fare Ultimately I booked with a vet closer to my home,and my dog was spayed yesterday. So far ,she seems just fine. Thanks to Green Acres for their service, though, it was a very short lived relationship. Happy New Year,!
Wonderful! Very caring staff members! Excellent care for your pets and you@
Love the staff
Friendly Doctor and staff members. I am glad that I chose this vet clinic.
We recently moved to Lethbridge. We chose Green Acres Animal Hospital because of it's high ratings & reputation of quality care for aging dogs. We were delighted with the combination of professional care and sensitivity we received for our 16 year old dog. We look forward to their continued support through the remainder of his life.
I cannot say enough good things about the service and the employees. Very impressed!
I’ve never had a dog that loves going to the vet until now!! He absolutely loves all the staff and they treat him so well and are very good about keeping me well informed.
My guinea pig has had a respiratory infection since September 2020. I have been into the office multiple times for check ups, xrays and to get medications. Having a sick pet is very stressful and the staff remained calm and helpful throughout the whole process. The veterinarian's have gone out of their way to figure out the best course of treatment including consulting specialists. Dr. Catherine Colodey was the vet we mostly saw and she was very knowledgeable and helpful. There are not many places in Lethbridge to take exotic pets, and I would highly recommend taking your exotic pet here.
My family has been bringing our dog here since she was a puppy. After 11 years of honest friendly service I have no desire to go anywhere else.
Green Acres Animal Hospital has the best bunch of people. They are always looking out for the interest of your pet and making sure your pet is ok. Dr. Hansen is the best. Always giving great advice and changing things up if something isn't working.
My 15 yr old dog had to have dental surgery & some lumps removed. She has liver disease so this surgery was stressful. During the day, the vet tech touched base with me 3 times just to update me on our pet progress. Our girl now is all healed up and much happier.
Very knowledgeable staff and reasonable prices! Both of my dogs love going in!
The staff at Green Acres are very friendly and care a great deal about you and your pet.
The Vet went beyond for our fur baby and our 4 year old daughter . Our vet took her time to show my daughter how to give our pup a needle and let her listen to the heartbeat ????
Green Acres’ exam rooms, animal surgeries, recovery areas and public spaces are all well-lit, clean and functional but also welcoming. All staff we’ve met are friendly and knowledgeable. Green Acres’ philosophy is captured by the silhouette of a mouse standing by a mouse hole on a door at floor level while a cat and dog silhouette appear high on the wall.
Cant keep track of appointments, made appointment and confirmed over phone. No record of appointment when arrive
Friendly, caring and knowledgeable.
We just got a puppy and needed to find a vet for him. Green Acres was recommended to us and we are happy we went here. We were made to feel welcome and comfortable right away. The staff are friendly and obviously love animals.
Always nice and compassionate. Sensitive to your situation pertaining to your pet.
Dr. Colodey is the BEST! brought my rabbit in and she was such a sweetheart. Very gentle and thorough. We will definitely be returning. Cherie was also amazing. Thanks guys!
Very caring, easy access, friendly
Thank you to the doctors at Green Acres for the outstanding care my dog received. She was a new patient to the clinic and needed emergency assistance which resulted in assistance in dying. My special girl was treated with the utmost respect and love.
I love them they are so careful and loving to my little ones
Had to take our beloved fur kid to vet - we tried one vet in the city, not pleased. We then tried Green Acres - the exam room was clean, the assistant was super friendly and helpful and Dr. Laffin got to the root of the problem, answered all my questions, was wonderful with Our pup. So Happy we now have a vet to take care of Our boy. THANKS SO MUCH!
Green Acres has helped us through the pregnancy of our Gracie, which was a hard experience for us. As we needed emergent care they were there to help in any way they could. They are an amazing group of people who love what they do and care for each animal as their own. I can't thank them enough for looking after our fur babies.
Been going here for quite a few years now, and I always got great care and service and would not go anywhere else. They treat your pet like it was one of their own, and they grieve with you also when the time comes to say goodbye. We never think about our veterinarian’s and how when people have to say goodbye to their pets, or when their seeing your pet at it’s worse, how it affects them as well. It’s a hard job for them especially on the loss part. I just want to thank them and give my appreciation to all the vets there, who work through the best and worse of times. Cause as hard as it can get for them, they’ll always do their best to do their job and make you and your pet feel as comfortable as they can. Thank you for all your hard work. And a big thank you to Dr. Hanson, for all your hard work dedication and care...... I can’t thank you enough.
My experience is always positive at Green Acres Animal Hospital! My fur beard doesn't dread going to the vet! I find the staff make the experience very positive and friendly. They were able in get me in right away when I was concerned with her paw. Very grateful for the service I received and will recommend to a friend!
Vets and staff are great. But for the second time I went to pick up some medication, and there was no staff in front at all ( apparently they were having a staff meeting AGAIN! ), I waited and waited and still nobody, so I tried calling them and got their answering service. About 10 minutes later other people are now waiting with me both inside and outside and finally a staff member showed up, all of us agreed this is no way to run a business during a PANDEMIC!!
A few weeks ago I called to make an appointment and was told that there were no appointments till later in the week, but I could come the next morning and drop my pet cat off and she would be looked at by a Vet. I dropped her off and waited to hear from the Vet. At 3:00pm I called to check and see if she was ready to be picked up and was told that the Vet had called me with her status. I had not received a call from anyone. I drove over to the clinic to find out what was going on and to talk to the staff about their poor communication skills. Tests revealed she needed Dental surgery. I took her in for surgery on October 29 2021 and everything was fine and I took her home. Sadly on Nov 02 2021 at 3 in the morning we found her struggling to breath and within a few minutes her heart stopped and she passed away. We brought her to Green Acres at 8 in the morning so she could be cremated. I asked if I could see the Vet and was told she was in surgery and that a message would be left for her to call me so we could go over what might have caused her death. It is now 11:49pm on the day she passed away and did not receive any calls from Green Acres. The medical service is great, communication among the staff is not working. I only needed a few minutes with the Vet to discuss what had happened and did not receive any call. If and when I choose to adopt another pet, I will not use Green Acres services. Disappointed.
We have been at Green Acres for 11 years, and have received the best care from everyone; from the checkups to the emergency care needed for our dog who likes to get into everything! Thank you for loving our girl as much as we do and for keeping her well!!
Friendly yet professional. Informative and helpful.
This vet clinic has been AMAZING. They give honest advice and their prices are very resonable. They have snuck me in for a vet visit in a pinch when one of my fur babies got hurt or developed an infection that festered very quickly and made sure they were taken good care of. They neutered my little fur guy and you never would have known he had had surgery by the time I got him home, he did so well (and I loved the texted pics to show him snacking when he woke up. I would highly recommend this clinic to anybody who has a pet family member.
I was completely ignored for about 10 minutes while I stood there holding my deceased pet. The one staff member wouldn't even look at me. Not even a hello. I even called ahead so they'd be prepared to take my pet for cremation. No condolences were offered. Eventually I was helped out to the tune of $250. I guess I didn't spend enough to warrant a tiny bit of compassion, or even basic customer service.
Brought my elder cat into them for a problem with her paw, they were fantastic with her, my cat didn't fuss at all which isn't normal for my cat though she is a well trained cat she like all animals doesn't like strangers.
We are traveling in our RV, our cat Rocky developed a lump at his vaccine site, which we had checked a month before in Canada. The lump grew so we sought out a vet. Dr. Barnes was so very caring, thorough, ad explained all our options. Test results were given to us on the road, again, Dr. Barnes explained everything, encouraged us and asked us to call if we had any questions. The office emailed the results to us and our home vet, and followed up by email. They couldn't have been more professional and compassionate. We made the right choice choosing Green Acres.
Great place. Always honest and let you know all your options to make your pet healthier and happier.
Great staff. Always treat my animal friends with respect and kindness.
Wonderful staff and care for our pets.
I’ve been a client for 3 years when I acquired my first ever pet kittens. I have found all the staff to be responsive to my concerns whether it requires an office visit or a panic phone call. It’s clear they all enjoy their jobs, be it veterinarian or receptionist. I definitely am confident in recommending Green Acres Animal Hospital to my friends and family.
Very good service. Polite and efficient. Would definitely recommend.
I’ve taken both my cat and dog on numerous urgent times and have excellent response time and results. They are all super friendly to my pets and I, so much that Cooper (dog) loves going. It’s very clean and professional looking. Also love the tiled floors!!
Green acres animal hospital is ten star! From customer service at reception, to the time the vets spend with their patients sharing their knowledge is priceless. Their emergency after hours s service is also too notch. I can’t thank them enough for the care they give my dog Aspen, who is like a child to me. Thank you ! Great clinic ???????? HIGHLY RECOMMENDED !
I am very happy with the care that my pets have received at this clinic. They gave very good care to my dog, not only for shots, but for her spay operation. Then when she was needing dental care, they cleaned her teeth and did a removal of one tooth. My dog healed very well and didn't have problems. When my dog had a severe UTI, they came back to the clinic after work, to take care of her. When my beloved cat was suffering too much and her time had come, they were very kind to me, and to my cat. Her passing was treated with care and dignity. I only have good things to say. I appreciate all the members of this clinic, and I am very grateful for all their help and care for my pets.
Excellent service Clean facility Knowledgeable helpful staff.
I have dealt with this business for 20 years and have never received anything less than suberb care for my babies. In good times and sad times, everyone is always caring, available and understanding. I have sent many people to Green Acres over the years.
My dogs have always received good care at Green Acres...I have been a client of this vet practice for over 30 years...A few years ago they even came to my home when my black lab Jessie was unable to access my vehicle and needed to be seen... After procedures or visits at the clinic, they follow-up with a phone call to check on my dog's status... 5 stars.
Green Acres has been there for my pets in sickness, death & health. The techs are patient & kind. I highly recommend Green Acres.
Professional, personable, exceptionally accommodating and not too hard on the wallet. We're in the second generation of family to bring all our pets here!
Amazing people who care about about ypur pets as much as you do!
Dr. Laffin is incredible, kind, and personable. I highly recommend your clinic to everyone I know. I can not think of anything that could make my experience better. I feel that your clinic has a standard of excellence while preserving a really beautiful small town care feel. Keep it up!
Friendly staff , no complaints , reasonable prices for the service provided
Vets are friendly and kind. Never too busy to answer my questions or to take extra time with my pet. I never feel rushed in or out (my own doctor could learn something from them haha)
Very positive experience. The staff are helpful and understanding. Provided options for treatment given that my dog is 12 years old. Would recommend this clinic.
The staff are fantastic and care so genuinely for my dog Murphy. I feel so comfortable putting him in their care and will continue going to Green Acres for years to come.
Great with our dog and was first time there.
I have been taking my dogs to Green Acres for over 20 years. They have a great team and I recommend them. My Sophie actually runs to the door to get in when we arrive, so she recommends them too.
They're super friendly to my cat. Gentle too. When she had her first appointment, we were welcomed into a room where Bella got to choose a toy too! Best vet in the city!
We think that Green Acres Animal Hospital is very friendly and caring we will always bring our dog to them.
Green acres always takes great care of my dog I have been coming here for years. All the Veterinarians are excellent and staff is extremely helpful and friendly. When my dog had to be put down Green acres sent me a card with his paws stamped in it and signed by the entire office.
Great service and care for my ferret,and very reasonable prices....will make them my go to place for my pets
We have had occasion to use Green Acres Animal Hospital a number of times over the last few years as our animals have aged. We have found the vets to be kind, compassionate and most important extremely competent. The techies/assistants are also kind, compassionate and simply great at their jobs. The cost of vet services is never cheap but here they are very up front about the details of the costs and quite frankly considering all that they do in comparison with other places we have been, I would have to say Green Acres still comes out in front. If you need a vet, go here, you won't be disappointed!
They are very friendly and they take care of your pets with all their hearts. And they are so dedicated in serving you at their best.
Best staff, so friendly, got my dog in same day and figured out his problem. Got us fixed up and on our way. I'll send anybody and everybody their way.
The absolute best care, by all the loving staff, a pet and pet owner would want. 5 star
My services I was provided was top notch! Couldn't ask for a better place to take my fur babies!
The staff are very informative & take time to explain what they need to do. They make sure that you understand all medical information. It is a great clinic.
Excellent staff who do the best for your pet!!!
We recently had to put out dog down. They provided socially distanced areas where we could gather as a family to say goodbye. Their level of sympathy put my daughters at ease. Very professional and compassionate.
I have been a client at green acres since 1967. I have always been treated good and so have my pets. When I have had to put down one of my beloved fur babies they have been there to help me and understanding. I now have a senior fur baby and she is getting up there, and right now they are helping us to cope and giving us all kinds of info to keep her comfortable and happy. So I have good things to say about this establishment. Faye Ell
My family has been going to Green Acres for decades. They are wonderful! Unbelievably compassionate when our babies had to cross the rainbow bridge and they saved my rabbits life when she was around 2 when I was sure she wasn't going to make it! Now she's 8 and going strong! Would highly recommend this clinic!
They are the best. I have told the front desk that laon will freak out if theres other dogs, they had found the empty room for laon. Also she had freaked out with our vet and start barking so bad. But our vet just took her out and had all the examination and injection. I always impressed by this pet hospital. Thanks to all
Very compassionate staff, my family has been using this vet for over 30 years
Wonderful care for our furry friends
Green Acres vet team were very caring and sympathetic when I had to put my old 20 year old kitty down. I had to wait an extra 3 days to get my cat in at my previous vet clinic, so I called them and glad I did! Very friendly people and place to be.
Great place , will be going back .
Is a great place to bring your pets for what ever ails them. I took my dog in for check up and shots and was impressed with the service and care they showed to dog. I would recommend them.
Very professional and thoughtful. Excellent service.
Very helpful with the recondition on shampoo to get rid of the skunk smell. Worked great! My dogs are happy to he back in the house!!
Excellent and friendly service
A genuinely lovely staff and atmosphere! Would recommend!
I had to put my dog down & they are so compassionate & helpful
The folks at Green Acres are truly animal people. They have always been there for our dog in emergencies and treat him like one of their own. I highly recommend Green Acres!
All the ladies here are amazing and our vet is so so great! She explains things to me about my dog's health (without making me feel stupid at all!), she is so understanding and easy to talk to, and I never feel like she pushes anything on me...just gives me all the information to help me make an informed decision. Best vet in Lethbridge in my opinion!
Best vet I ever had!
All of my family have taken their dogs to Green Acres, for more than 50 years. They and I have always been very happy as both the staff, vet techs, and veterinarians go above and beyond the care for both owner and pet!
Green Acres staff is awesome. I doubt that you can improve upon that! Thank you for your open-mindedness and acceptance of my vaccine choices for my fur-babies. I always feel welcomed and I trust that my animals’ welfare is your top priority.
They are really professional and reliable teams. I have puppy that aggressive to other people and dogs, I even experienced other hospital avoid to exam my puppy. But our vet here had perfectly controlled my puppy and finished the exam. Definitely best place to go.
Been taking our dogs to green acres for the last 10+ years. They are an amazing team of vets and staff. I even travel 45 minutes to go to them as they truly are the best. We have had medical emergencies over the years with two pugs and they always get us in and give us the care the dogs need.
Great people they really care
(Lily ) our Bichon Shih Tzu felt very much at ease and it was a good experience to know she was cared for... Thank you staff and vets for getting us thru safely and all protocol. :) in place
Great affordable care for my puppy. We were able to book my puppy in on the same day due to a cancellation. I was so appreciative of this and the team worked with me to arrange payment as I could not bring my puppy in personally that day. My daughter also brings her puppy to Green Acres and the staff and service have always been exceptional. Thank you!
Very professional and helpful . Great vets . Had to put down my 10 year old rottie today and they were amazing with me and him. So glad I went with them! Also a very nice room with lots of treats for his final time on earth. Thank you so much for being so sympathetic and understanding.
Should be the only place to go.....great service and care for your dog,cat and ferrets
Always a great experience with everyone at Green Acres Animal Hospital! Have been a client since 1996, with a couple dogs along the way????????????????
Best service and prices in southern alberta with a great staff that will love and take care of your pet as much as you do !
Great staff and they take very good care of our Dog when she goes in.
Excellent care for our dog whom was very sick. Dr. Barnes, Katie and staff genuinely cared for our Doberman X like he was their own. Highly recommend! A heartfelt thank you....
Amazing, really good to my puppy.
Super friendly staff and great service!
Dr. Colodey is amazing and puts you pets health and best interest in the foreground of her care and is honest and not just out to make money she is looking after your pets the best she can and will only do things that are necessary.
Took my puppy here for shots, very nice staff. Friendly and helpful.
Green Acres has taken care of our pets for 25 years. They are knowledgeable and caring.
Very efficient, attentive care for our cat, Kai!
The staff at Green Acres always takes the time to make you and your dog feel well cared for. They are great at answering all your questions. Would highly recommend them!
We were passing through last week on our way home from a camping trip. We suspected our dog had an infection and brought her to Green Acres as it was still a few days until we reached home. They were able to fit us in and were very friendly, helpful and kind. They knew they wouldn't see us again, but still took great care of our dog and us. I highly recommend this clinic.
I have been searching for a vet in lethbridge for a while now. The staff is very friendly. They keep the place very clean.
My dog actually enjoys being at the vet! Everybody at Green Acres is kind and friendly. Pricing is also very good, I called around for cremation pricing when our cat died and Green Acres was the cheapest and also the most compassionate.
Extremely caring, thoughtful and thorough exam. We left satisfied with diagnosis and care given to our pet. Always helpful in many ways. Thanks for caring so much!