Reviews of LaSalle Medical Center for Children (Hospital)

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Dr.Tessier is very nice and professional，I really appriciate for she's help to my baby ，the others are very good too，always happy meet to them.

Rupinder Chahal

Docs are good. Staff is rudeeee and loud for no reasons..no proper system in place to take an appointment. Only posible method to take an appointment is to go online...well good luck for those who doesn't know how to use internet. No proper information is given when you walk in...just rude people.

Maria A. Correa

I love Dr Tessier and the receptionist have improved!

Sp 550

Good staff and appointments are respected.....what else you need? Appointments are easy to make on the online website!

Amy Shi

There's always a problem of the website. I couldn't cancel the appointment online. The phone is always busy.

Byby Daniel

We never wait too long!

claudine bouchard

(Translated) Pediatrician very nice. (Original) Pédiatre très gentils.

Pamela de Lamirande

(Translated) Nice place! But so long ... despite the meetings we wait at least 1 hour ... I have already waited 2:30 ... (Original) Agréable endroit! Mais tellement long ... malgré les rendez-vous on attend minimum 1heure... j'ai déjà attendu 2h30...

Maggie Richard

Every time I make an appointment here I get in right away, my daughters pediatrican is never available, will do the switch over when they have availability.

mary marc

(Translated) No appointment possible on Bonjour santé and if you call to make a non-urgent appointment with your med fam no luck, no one answers (Original) Pas de rdv possible sur Bonjour santé et si t'appelle pour prendre un rdv non urgent avec ton med fam no chance,personne repond

Christophe GAY

(Translated) The note does not go to our doctor Rachel Tessier, who is really competent, professional and friendly. It deserves 5 stars. On the other hand, I have never seen such a horrible reception as that which can be found in this clinic. Do not try to call, it is useless, no one will answer you. And once there, when you see the face they make and the friendliness they have, it's worse than anything. It’s a clinic for children where we have to look elsewhere when our child is sick ... Amazing !!!! (Original) La note ne va pas à notre médecin Rachel Tessier, qui est vraiment compétente, professionnelle et sympathique. Elle mérite les 5 étoiles. Par contre je n’ai jamais vu un accueil aussi horrible que celui qu’on peut trouver dans cette clinique. N’essayez surtout pas d’appeler, cela ne sert à rien, personne ne vous répondra. Et une fois sur place, lorsque vous voyez la face qu’elles font et l’amabilité qu’elles ont, c’est pire que tout. C’est une clinique pour pour enfant où on doit aller voir ailleurs lorsque notre enfant est malade... Incroyable!!!!

Kaur Nothing to say More

WAITING for my baby ‘s appointment since two months,but no response even i sent voicemails several times.

Karine Ménard

(Translated) Zero online service, making an appointment with the family doctor or an appointment at all is impossible, very bad. (Original) Zéro service en ligne, prendre un rendez-vous avec le médecin de famille ou un rendez-vous tout court est impossible, très mauvais.

Nathalie Daoust

(Translated) Only negative point is that it is difficult to reach qq in person but otherwise very good online service. My daughter is followed by Dr Tessier whom we like a lot (Original) Seul point négatif est que c'est difficile de rejoindre qq en personne mais sinon, très bon service en ligne. Ma fille est suivi par Dr Tessier que nous aimons beaucoup

Caroline Robillard

(Translated) I try to call and no response. Not even a main menu, voicemail, nothing. “USER BUSY” with the option to call back later or hang up. Are we in 1990? (Original) J’essaie d’appeler et aucune réponse. Même pas un menu principal, boîte vocale, rien. “USER BUSY” avec comme option de rappeler plus tard ou raccrocher. Sommes-nous en 1990?

Fallon Renner

The doctor is very nice and doesn't make me feel rushed. I love the option to.l make appointments online.

P Starr

Worst clinic ever...... my children school requested that I get a referral for a hearing test ,and the doctor accused me of creating anxiety for my son by making up problems he doesn't have .. when it was the school that asked me to go She argued with me and asked y didn't i get this checked when he was 2 or 3, but when I had asked her years ago for certain test and she refused and said that they are too young to know if anything is really wrong and that I should wait until they were older... and when I mentioned that to her today she said how was I suppose to know if I'm not around them everyday (That is the point lady) anyways she is the worst luckily for me my kids have another doctor that actually cares and this doctor is our last resort doctor .

Petri Toivonen

Would give 0 stars if that was possible. Full of unhelpful and completely useless people unless your child has a condition that does not actually require seeing a doctor.

hamid Akil

(Translated) They have a very archaic system of visits. On the net, they give you an appointment at a specific time (wow). on the other hand expect to drink 1 hour and even more once there (wowwww). imagine the ordeal with a sick child. (Original) Ils ont un système de visites très archaïque. Sur le net, ils te donnent un Rdv à une heure précise (wow). par contre attendez-vous à poiroter 1h et même plus une fois sur place (wowwww). imaginez le calvaire avec un enfant malade.

Andreia S

Only upset because i have to make a appointment online and when the site is down then what??? Im confused because now there phone lines are busy busy busy not that it matters i guess????

Gabrielle Garand

I get my appointment online with Bonjour Santé. It was for 11:45. And I saw the doctor right on time. Staff looked unhappy, but the Doc, Dre Lachance was very kind and sweet with my baby. Nice experience.

Shannon Sutton

We have been here mutliple times and the receptionnist is always rude. For what reason, I am unsure... We had a 9:50am appointment today and just got turned around by my daughters pediatrician as she claims she has only seen her once and therefore is no longer her doctor.... However, my pharmacy just confirmed that we have 4 different prescriptions from her alone. As her parents, we advised her that the information was incorrect as we had once again been there for multiple issues. Instead of going back with the list of prescriptions my pharmacy has provided to us to confirm that we have seen her on many different occasions, I am going to invest my energy in finding her a new doctor. She refused to even check our two year old daughters chest for the respiratory concerns we had. This was the SECOND time we were returning to her for a referral for this same reason as she refused to give it to us the first time as it was in the winter months and apparently she wasn't able to give these type of referrals in the winter. I cannot beiieve how this system works. I would rather pay and have my daughter taken care of and treated accordingly. SAVE yourself time and energy, go elsewhere. We are still shocked and highly dissapointed at how our 9:50am appointmant with Dr. Bomela turned out today......

Vanessa L

(Translated) I write very little review but if I could set ZERO STAR for this property I would have. I explain my story. Yesterday, I had an appointment at 3:20 pm for my 4 year old son, who has been vomiting all his meals for 4 days and when he arrived at 3:34 pm precisely, the doctor refused to see my son. I recognized my delay and apologized because unfortunately, not far from home, I realized that I had forgotten my cell phone on which I had the coordinates of the meeting (the address). We therefore hastened to return home to leave immediately. We arrive at the Medical Center welcomed by an employee, hand disinfection, mask change only for me because my son is autistic and until now, he cannot stand the mask. She understood very well, she directed us to the reception. His colleague asked us to wait because he was finishing processing files. With my son, we waited 5 minutes, then our turn comes. He opens a file for my son, looks at the time 15:39. He goes to warn the doctor, then he comes back telling us that the doctor refuses the consultation of my son and to call back tomorrow. I find that SCANDALOUS and this doctor must surely no longer like his job for having refused a child in suffering. Ultimately, we went to the emergency room to further clog up this service (which we wanted to avoid), to get out at 11:45 pm. Shame on this doctor. (Original) J'écris très peu de commentaire mais si je pouvais mettre ZÉRO ÉTOILE pour cet établissement, je l'aurai fait. J'explique mon histoire. Hier, j'avais rendez-vous à 15:20 pour mon fils de 4ans, qui vomit tous ses repas depuis 4 jours et en arrivant à 15:34 précisément, le médecin a refusé de voir mon fils. J'ai reconnu mon retard et me suis excusée car malheureusement, pas loin de chez moi, je me suis aperçue que j'avais oublié mon cellulaire sur lequel j'avais les coordonnées du rendez-vous (l'adresse). On s'est donc empressé de rentrer chez nous pour repartir aussitôt. On arrive au Centre Médical accueilli par une employée, désinfection des mains, changement de masque seulement pour moi car mon fils est autiste et jusqu'à maintenant, ne supporte pas le masque. Elle a très bien compris, elle nous a dirigé vers l'accueil. Son collègue nous a demandé de patienter car il terminait de traiter des dossiers. Avec mon fils, on a patienté 5 minutes, puis notre tour arrive. Il ouvre un dossier pour mon fils, regarde l'heure 15:39. Il va prévenir le médecin, puis celui-ci revient en nous disant que le médecin refuse la consultation de mon fils et de rappeler demain. Je trouve ça SCANDALEUX et ce médecin ne doit sûrement plus aimer son métier pour avoir refusé un enfant en souffrance. Finalité, on a été aux urgences pour engorger d'avantage ce service (ce qu'on voulait éviter), pour y ressortir à 23:45. Honte à ce médecin.

Simon desjardin

(Translated) Very difficult to have a person on the phone, Rude reception staff! No punctuality, appointments made but not respected! up to 3 hours of waiting time after the scheduled appointment time. Public breastfeeding area in front of the bathroom! a simple screen: but a great back and forth that leaves no room for privacy or calm. No space to change a baby! After the nurse finishes weighing the baby: provide a good blanket as he may wait a long time (without his clothes) before seeing the doctor. If I had a choice, I wouldn't have come here. One star: for the available parking space! My recommendations: Change the appointment system. Respect the meeting times! a small enclosed space for breastfeeding will be greatly appreciated. Better management of the movements of small patients. Learn to smile and be pleasant to the reception and telephone staff. (Original) Très difficile d’avoir une personne au téléphone, Personnel d'accueil désagréable! Aucune ponctualité, des rendez-vous pris mais pas respectés! jusqu’à 3 heures de temps d’attente après l’heure prévue du rendez-vous. Zone d'allaitement public en face de la salle de bain! un simple paravent : mais un grand va et vient qui ne laisse pas de place à l’intimité ou au calme. Pas d’espace pour changer un bébé! Après que l'infirmière fini de peser bébé: il faut prévoir une bonne couverture car il risque d’attendre longtemps(sans ses habits) avant de voir le médecin. Si j’avais le choix, je ne serai pas venu ici. Une étoile: pour la place de stationnement disponible! Mes recommandations: Changez le système de rendez-vous. Respectez les horaires des rendez-vous! un petit espace fermé pour l’allaitement, sera fort apprécié. Une meilleur gestion des déplacements des petits patients. Apprendre à sourire et à être agréable au personnel de l'accueil et téléphone.

vanessa charbonneau

my daughter's doctor, dre lachance, is great and very attentive. she is patient and answers all our questions. however the staff is rude, unhelpful and couldnt look like they hate their job more even if they tried. would change clinics if her doctor wasnt so nice.