Reviews of Juravinski Hospital Emergency Room (Hospital)

Stephen “Baron” Skuse

Saw my family doctor this morning and as a precautionary measure, she directs me to go to the ER for the abdominal pains I've been having, which have been having for 2 days straight. It's now been almost 5 hours at the time of this post and I'm still in the waiting room, waiting to be called. I have to say, Juravinski has one of the worst ER wait times in the city. I dread any visit I've had to make here since I moved back up on the mountain.

AdventuR

ROTTEN SYSTEM ???????? Wait time is about 6-10 hours

Nik Crawford

I understand that healthcare can be challenging and that Ontario hospitals are a bit of a circus at the best of times, but we have had almost entirely bad experiences at this ER. Inexperienced doctors/residents, overzealous contagious-disease monitors, and nurses ignoring cries of pain from multiple beds. One would think an ER annexed to a Cancer Centre would have been the ideal choice for a chemo patient, but that was not the case. The best resident we had of all the times we ended up here was actually from Hamilton General, covering a shift at this ER. The last time we needed hospitalization during chemo, we made the drive to Toronto General (PMH patient) to avoid going here. At the time, there was no free WiFi nor were our phones able to connect to the data network, so maybe consider bringing a book for the wait.

Matthew

I’m actually still admitted. But so far the staff have been highly respectful, very helpful, extremely kind, and they do such a good job. I just want to thank you all health care workers a bunch for being here when people like me, and many others, are in need of your care and expertise. You all work so hard, try so hard, and cooperate so well together to ensure us the best patient care possible. Thank you so much everyone, this is a great location if you’re in need of help with a serious emergency. The teams here really do CARE for you.

D P

This hospital is filthy with bandage wrappers on the floor while I wait in emergency room dried blood on the floor...make sure you sanitize your body before leaving

Sean Dowd-Taylor

Crowded and uncomfortable but the staff works hard and usually fast.

Aka Gambit

Went in after injuring my back, security saw I could not even get in the door without collapsing so got me a wheelchair, after 3 hours, my name was called and a nurse singled me out of the other people in a wheelchair telling me to walk and because I could not she then continued to try and make me feel stupid and like I was in the wrong because I could not walk. Then while I was in the secondary waiting room the same nurse said she needed to see my walk to "assess it" and then took the wheelchair. The only thing that redeemed this visit from a 1-star review is that the doctor himself was kind, understanding and knowledgeable.

Maya Broglio

On September 6 th I came to ER with severe pain in mine lower abdomen, spreading to upper back, chills, cough, headache, muscle aches, diarrhea. After waiting 4 hours patients pointed to the doctor that I'm being there way before them. Shockingly,doctor answer that new doctor will come and assist very sick patients. Is that a joke? The doctor on duty could've assisted me, order tests and new doctor would have them ready. I feel like I need to go more public with such a treatment.

Kelly Defreitas

Worst experience ever at an ER. My 83yr old mother was brought in via ambulance at 8pm with a head laceration. Didn't get patched up until 5am and that's only because I ran out of patience and started complaining. The staff was content with ignoring us while they chatted and played on their phones

Keith McKay

Emergency reception didn't give a dam. Took possible stroke patient in. Not seen for hours. No one allowed to stay to inform doctors.

Shari Doering

Yes, your wait times will be LONG but people are taken in by the severity of their emergency so only use them if you can't wait to see your regular doctor. The receptionist(s) are very friendly and helpful. I had called them 2 weeks after spending a couple days there and they were more than happy to help me look up a doctor they recommended while I was there, despite the fact that they were insanely busy. The doctors and nurses are very pleasant and more than willing to help explain everything to do you and answer any questions.

Mohammad Ibrahim

Id there is half star I recommend. I have ben whiting for the results three hours.

A

If there were a negative star, that would be what I choose. The only person that was polite or seemed to have some compassion, was the lady answering the phone for patient services. We went to Juravinski because the General and St. Joe's are absolutely horrid hospitals, so we begged the paramedics to be brought here for hope of better care, or at least a little compassion, or at least try to make it look like you care...., you know, "fake it 'til you make it"? The next time we need any sort of medical assistance, we will leave Hamilton to dial 911 somewhere else. I have been in this city now for almost 16 years and have some great things to tell people about it, but our healthcare system, unfortunately, is not one of them. Our healthcare system in Hamilton was really broken before the pandemic, now it has fallen...

aveen mohamedali

Only the young male nurse at the front desk at emergency is good.the doctors are in rest while leaving the patients for hours

Peter Bissonnette

This is a classic example of why hospitals should be partly privatized. People with very serious conditions waited incredible amounts of time. Absolutely ridiculous.

Huntyr Spurrell

I waited a total of 7 hours just to be told there was nothing wrong and to leave even though I am still in excruciating pain. Last night one of the nurses was very rude and made me cry and today I could hear the nurses chatting about how I didnt need/deserve a bed and one of the nurses was very loudly complaining about patients and coworkers the whole time I was there today. It is also very dirty. I saw dried blood on the floor in my room, there was a spill on the cart that was not cleaned, no surfaces were sanitized etc. There was also a suspected positive covid case and this person used the washroom and doors etc and no one sanitized afterwards. Go somewhere else!! I have never been so mistreated in a medical facility in my life and I do not normally leave reviews but I am disgusted at how I was treated.

od m

smart doctors. cute nurses and plenty of warm blankets thanks friendly staff at juravinski hospital.

Chris Wilde sr

My doctor told me to go to emergency as I was experiencing lots of pain, The made me wait 10hours,before any even looked at me, once the doctor came in she asked me what my problem was so I told her and she said according to previous blood test I was fine and my doctor shouldn't of sent me, She never checked anything so they sent me away still not knowing what's wrong with me and still in massive pain.. Something needs to be do with the doctors the especially the woman doctor that worked last night (June 7 a heavy set woman)

Amie Barter

Jason Barter

V. Jones

The Doctors, nurses and staff go above and beyond, from the porters to the doctors. Very professional. This hospital cares about the patient, and their follow up. Truly a health care facility. If I could add more stars I would.

barry smith

Doctors are fair, but nurses here are RUDE. I did not catch the name of this young, short female nurse with blonde hair who looked after my father, will try to catch it next time. Unbelievable