You will see the feddbacks of real people who consume the services and products of UnionMD, Clinique médicale privée à Gatineau (Hospital) in Gatineau area (Canada).
Now this firm has a rating of 4.8 stars over 5 and the score is based on 40 reviews.
You must have seen that the average score it has is virtually the top, and it is based on a large number of feddbacks, so we can be pretty sure that the evaluation is quite reliable. If people have bothered to rate when they are pleased, is that it works.
As you know, we don't usually stop to give opinions when these are correct and we usually do it only if we've had a problem or issue...
This Hospital is included in the category of Medical Center.
Overall an average experience. The good: You can get an appointment very quickly here, which in many cases makes all the difference. But otherwise, I found it very average. I came here to visit the dermatologist to have a mole removed and the diadnose a skin leasion on my temple. Overall the service and treatment was competant and pleasant enough, however: 1. The on-site dermatologist does not do work on the face or neck, and so I had to book another appointment in Montreal with Dr. Doumit to perform a biopsie of the skin leasion on my face. (Dr. Doumit apparently no longer travels to Gatineau) 2. The mole removal was $300. The dermatologist also recommended that I remove two other moles. The removal of THOSE moles was $600 each. Even thought it was THE EXACT SAME PROCEDURE FOR ALL THREE MOLES!! So a big HINT: If the dermatologist recommends you remove a mole, tell them "No thanks, I chose not to remove it". Then wait and pause, and say "Oh, by the way, I would like to remove this same mole for cosmetic reasons". And voila, you save $300 on mole removal. 3. All three moles were sent to a lab to perform biopsies on them, but I never received the results. No one called me to tell me anything. I had to follow up 2 months later to have them send me the results. So, if you don't mind waiting, you're probably better off in the public system. But, if something is time sensitive, or your are in a rush, then Union MD is a good option.
(Translated) A very, very good clinic that I recommend. I do all my medical exams there. The staff, the secretary, the doctors and nurses are really pleasant, welcoming and professional. (Original) Une très très bonne clinique que je recommande. Je fais tous mes examens médicaux là bas. Le personnel, la secrétaire, les soignants au médecins sont vraiment très agréables, accueillants et professionnels.
The doctor and receptionists are very kind and welcoming. The medicine they prescribed was also very effective! I would definitely recommend this clinic to other people.
Very nice place and location. I love the building and the fact that I can see Dr. Doumit more often. Ottawa is my home town, I really looking to see my favourite dermatologist soon
Excellent and efficicent service. Strongly recommend
(Translated) Quick appointment and the doctor was very attentive to my father's needs. thank you very much (Original) Rendez-vous rapide et le médecin a été très attentif aux besoins de ma père. Merci beaucoup
I was visiting my parents in Ottawa and was not feeling well. I was to happy find out UnionMD private clinic was available to me in Gatineau, just one min from Ottawa. I was seen quickly and was given a great service.
(Translated) As a person working in the health field, I was very impressed with the quality of service and care. The administrative staff have always been friendly and patient, as have the medical assistants, which to me indicates good management. I had issues that happened quickly a few times and they were always able to find an appointment the same day or the next day. (Original) En tant que personne travaillant dans le domaine de la santé, j'ai été très impressionné par la qualité du service et des soins. Le personnel administratif a toujours été amical et patient, tout comme les assistants médicaux, ce qui pour moi indique une bonne gestion. J'ai eu des problèmes qui sont survenus rapidement à quelques reprises et ils ont toujours pu trouver un rendez-vous le jour même ou le lendemain.
(Translated) Expectations are high in a private clinic. My expectations were met. Pleasant reception, no waiting and a very attentive doctor who asks the right questions and takes the time make a consultation (Original) Les attentes sont grandes dans une clinique privée. Mes attentes ont été comblées. Réception agréable, pas d'attente et un médecin très à l'écoute qui pose les bonnes questions et qui prend le temps faire une consultation
(Translated) I highly recommend this clinic. I have been for a checkup and I want to acknowledge the kindness, patience and humanity of all the staff. (Original) Je recommande vivement cette clinique. J’ai été pour un bilan de santé et je tiens à souligner la gentillesse, la patience et l’humanité de tout le personnel.
(Translated) “The location, office and staff at Union® Clinic are courteous, clean, efficient and reliable. My appointments are prompt, resolve my issues and are short-lived. I will recommend this clinic and its staff to anyone lucky enough to have this team by their side. " (Original) "L'emplacement, le bureau et les employés de la clinique Unionmd sont courtois, propres, efficaces et fiables.Mes rendez-vous sont rapides, résolvent mes problèmes et sont de courte durée. Je recommanderai cette clinique et son personnel à toute personne assez chanceuse pour avoir cette équipe à ses côtés."
Excellent service. Blood work done at the same location . the doctor is very approachable and understanding. Didn't feel rushed like prior annual check ups . Highly recommend.
(Translated) Faster accessibility to the doctor than in the public system. Waiting time almost nonexistent at the time of the appointment. (Original) Accessibilité plus rapide au médecin que dans le système public. Temps d'attente presque inexistant à l'heure du rendez-vous.
(Translated) “The expectations are high in a private clinic. My expectations were met. Pleasant reception, no waiting and a very attentive doctor who asks the right questions and takes the time make a consultation. " (Original) "Les attentes sont grandes dans une clinique privée. Mes attentes ont été comblées. Réception agréable, pas d'attente et un médecin très à l'écoute qui pose les bonnes questions et qui prend le temps faire une consultation."
(Translated) It is always with a little apprehension that people go to a clinic for treatment. But I recently visited the Union® Clinic for a consultation, and everything has been done to make you feel as comfortable as possible. I would like to thank the reception staff, caregivers and doctors for their professionalism, diligence and dedication (Original) C’est toujours avec un peu d'appréhension que l’on se rend dans une clinique pour y recevoir des soins. Mais j’ai visite récemment la clinique Unionmd pour une consultation, et tout a été fait pour que l’on s’y sente le plus à l’aise possible. Je tiens à remercier le personnel de l’accueil, les soignants et médecins pour leur professionnalisme, leur diligence et leur dévouement
I visited this office since my family doctor has retired and i needed a requisition to see a dermatologist. the receptionnist at the front explained to me that this is a private clinic and i can see the dermatologist without a requisition , she gave me all the informations i needed and booked me an appointment. i saw the specialist and she gave me a prescription.it was an easy in and out.
Safe, clean waiting area and exam room; pleasant staff, good communication. Dr. Lalonde came highly recommended by a friend she is knowledgeable, thorough, and has a great bedside manner.
(Translated) Same day appointments are easy to get, even telemedicine RDZs. (Original) Il est facile d'obtenir des rendez-vous, dans la même journée, même des RDZ par telemedicine.
(Translated) I am so impressed with this clinic. I searched google and Unionmd was at the top of the list. I was able to get an appointment quickly and was treated very well by everyone. The staff are so nice. The nurse / doctor spent a lot of time with me and I left feeling very comfortable to have been taken care of ... I will recommend this clinic to anyone who needs it ... (Original) Je suis tellement impressionné par cette clinique. J'ai cherché sur google et Unionmd était en tête de liste. J'ai pu obtenir un rendez-vous rapidement et j'ai été très bien traité par tout le monde. Le personnel est tellement gentil. L'infirmière/médecin a passé beaucoup de temps avec moi et je suis repartie en me sentant très à l'aise d'avoir été prise en charge... Je recommanderai cette clinique à tous ceux qui en ont besoin...
(Translated) Small clinic with attentive staff. This is the second time I visit it and it has gone really well every time (Original) Petite clinique avec personnel aux petits soins. C'est la deuxième fois que je je la visite et ça s'est très bien passé à chaque fois
(Translated) The service was amazing and the attention to patients was excellent. Loved the quick response from the call center and the appointment reminder two days before. (Original) Le service était incroyable et l'attention portée aux patients était excellente. J'ai adoré la réponse rapide du centre d'appels et le rappel du rendez-vous deux jours avant.
(Translated) This is my second consultation and I have very good service. I avoid months of waiting in the hospital. (Original) C’est ma deuxième consultation et j’ai un très bon service. J’évite des mois d’attente à l’hôpital.
Terrific clinic. Very clean, little wait with excellent staff. I came here for a dermatologist, and was lucky enough to get Dr Dalia Mikhael. She is extremely skilled with a great bedside manner. She takes the time to explain and is very caring. I highly recommend her to anyone suffering with skin issues. I am very thankful to her and the clinic.
Unionmd private clinic is one of the best places for care that I have been to. The performance was top. I would definitely refer them to my peers and others looking for something of that nature.
(Translated) I had a very good experience at the Unionmd clinic. I had a slight fever and they were able to see me within a few hours. The whole team, including the doctor, were friendly and accommodating :) (Original) J'ai passé une très bonne expérience à la clinique Unionmd. J'avais une légère fièvre et ils ont pu me voir en quelques heures. Toute l'équipe, y compris le médecin, était sympathique et arrangeante :)
Excellent service, super clinique, super propre et ils ont été très courtois! Met with Dr. Dalia this morning, she was great, took her time to explain and made sure i understood everything. She was very knowlogeble, had a treatment for me right away. Last year i visited another private clinic for the same issue (clinique Lacroix), they rushed me, didn't even take a look at my problem, prescribed medication that didn't work at all! Thank you Dr. Dalia, I appreciate all your help!
Mon père a reçu d'excellents soins de la part du personnel d'Unionmd. J'apprécie à quel point ils ont pris soin de lui et se sont assurés que tous ses besoins étaient satisfaits. Mon père ne se souvient pas toujours de ses antécédents médicaux et le médecin de famille a pris le temps de m'appeler lors de sa visite afin que je puisse participer à ses soins. Je vous remercie
(Translated) It is easy to get appointments, the same day, even appointments by telemedicine. (Original) Il est facile d'obtenir des rendez-vous, dans la même journée, même des RDV par telemedicine.
(Translated) “My doctor's appointments are always thorough. I highly recommend this clinic if your health has been suffering for some time. " (Original) "Mes rendez-vous chez le médecin sont toujours minutieux. Je recommande fortement cette clinique si votre santé souffre depuis un certain temps. "
(Translated) Faster accessibility to the doctor than in the public system. Waiting time almost nonexistent at the time of the appointment. (Original) Accessibilité plus rapide au médecin que dans le système public. Temps d'attente presque inexistant à l'heure du rendez-vous.
(Translated) What a pleasure to be well received and no waiting times. Courteous staff and friendly.Professional service. I recommend this clinic (Original) Quel plaisir d'être bien accueilli et aucun délais d'attente. Personnel courtois et aimable.Service professionnel. Je recommamde cette clinique
(Translated) Excellent welcome, attentive staff, quality equipment, impeccable cleanliness, ... in short, an environment that reassures in a context not always easy ... I recommend without hesitation. well done (Original) Excellent accueil , personnel attentif, matériel de qualité, propreté impecable, ... bref un environnement qui rassure dans un contexte pas toujours facile... je recommande sans hésitation. Bravo
Thanks for not answering during business hours
Very well-organized practice. Can get quick appointments and spend little time in the waiting room. Dr. Lalonde is very pleasant, caring and thoroughly.
Got sick while visiting from out of town and found the Unionmd Clinic online. I was able to make an appointment for the next day at 09:00. They had me in and out in 30 minutes and sent my prescriptions to a nearby pharmacy. I would definitely recommend this Clinic.
(Translated) “The staff are very friendly and I didn't have to wait long to be seen. My doctor is very approachable and friendly. The office is in a great location, I can walk or drive there. " (Original) "Le personnel est très sympathique et je n'ai pas eu à attendre longtemps pour être vu. Mon médecin est très accessible et sympathique. Le bureau est très bien situé, je peux y aller à pied ou en voiture. "
(Translated) So many good things about the Unionmd clinic at. The waiting room was very clean and the reception staff were very friendly and helpful to me. it was amazing !! I had a great experience and will definitely be back. (Original) Tant de bonnes choses à propos de la clinique Unionmd à . La salle d'attente était très propre et le personnel de la réception était très sympathique et serviable avec moi. c'était incroyable !! J'ai eu une super expérience et je reviendrai certainement.
Dr. Lalonde is a very great Doctor super friendly, patient and understanding, she was able to help with my concerning questions. Highly recommended !
I had a great experience with the team. They were very friendly and patient, as my French is not great. They took the time to explain things slowly and spoke english when I was unable to understand. Furthermore, I was welcomed.
I was able to make an appointment within the same day and the Dr. was very informative and easy to talk to and answered all my questions with reassurance.