Reviews of Hull Hospital (Hospital)

Chantal Brown

(Translated) My spouse had emergency surgery and when she came back to the ER, the nurse gave a medication that was not hers, the patient who was there before him. She said no matter, he does not say he has any allergies .... (Original) Mon conjoint a eu une chirurgie d'urgence et lors de son retour à l'Urgence, l'infirmière a donné une médication qui était pas la sienne, le patient qui était là avant lui. Elle disait pas grave, il ne dit ne pas avoir d'allergie....

Cyrille Baril

(Translated) since morning that I want to join you no answer the box is full I want to psarler Jessica for my appointment April 18 at 7Hres 45 me I am from Ville-Marie to GTemiscamingue thank you very good service (Original) depuis se matin que je veus vous rejoindre pas de reponse la boite est pleine je veux psarler Jessica pour mon rendez vous 18 avril a 7Hres 45 moi je suis de Ville-Marie au GTemiscamingue merci tres bon service

Tisha W

I was so mad within a minute here ???? But was referred for tests, so no choice. Many mean insensitive people. And I took an elevator that was filled with ice and water. 2 staff were in the other elevator laughing about how people almost died by slipping. I wish I could share a photo I took,, serious

Tetiana Bilevych

We really enjoyed how works the medical staff at the hospital. They are true professionals.????My husband had a lot of pain and we went to the hospital. We waited in line for 5 minutes, then the nurse took us. Then, 5 minutes later, the doctor took him to inspection. Then, the surgery was done in a few hours. During the stay in the hospital husband received professional care and attention. Thank you very much for your work.)))

PARTIMEVERYTHING

(Translated) Very friendly and professional night shift (Original) Équipe de nuit très sympathique et professionnelle

Charles-Olivier Bouchard

(Translated) He euthanize me (Original) Il m’ont euthanasier

Bart Skora

Worst hospital in the region . And don't get me wrong its not the hospital staff its the admin who make dealing with everything a absolute nightmare

Ian Thomson

I WENT IN FOR KNEE REPLACEMENT SURGERY And I really had no idea on what it was going to be like, It was fabulous! everyone was helpful, pleasant, kind, professional. Most of all I had a very successful surgery and on top of it I had my own room and paid nothing for it. Internet and TV was only 13 $ a day that included first run on demand movies. But most of all except for when I first woke up from the surgery I was never in any pain and I am now walking without pain.

Alexandre Sauvé

(Translated) Personally, despite the fact that they are certainly grossly understaffed and in a very old hospital, the staff I had the opportunity to meet during my stay were very nice and professional. In addition, it is generally quite clean in the rooms and hallways. I put 4 stars due to the fact that the hospital (especially the main section) clearly needs a good revamp. The problem appears to be the health care system itself and not the people who work in it. (Original) Personnellement, malgré le fait qu'ils sont certainement en gros sous-effectif et dans un hôpital très vieux, les employés que j'ai eu l'occasion de côtoyer durant mon séjour étaient très gentils et professionnels. De plus, c'est assez propre en général dans les chambres et les couloirs. Je met 4 étoiles dû au fait que l'hôpital (surtout la section principale) a clairement besoin d'un bon revamp. Le problème semble être le système de santé lui-même et non les gens qui y travaillent.

Anne Dorris

(Translated) The staff are working very hard, they are overwhelmed since the Covid. There is a lot of delay even with an appointment. The workers are still patient and smiling despite everything. They really are heroes, I hope people notice how much effort it has taken to get back to work every day for the last 14 months. (Original) Le personnel travaille très fort, ils sont débordés depuis la Covid. Il y a beaucoup de retard même avec un rendez-vous. Les travailleurs sont quand même patients et souriants malgré tout. Ce sont vraiment des héros, j'espère que les gens s'aperçoivent de toute l'effort que cela a pris de rentrer travailler chaque jour depuis le dernier 14 mois.

Elleanor Ripley

Had an asthma attack they didn't do all the tests but did enough to make sure I Waz happy n comfortable

Gillian Kirkland

The first time and the last time. We made the mistake of going here after a friend told us all the terrible reviews made for short wait times. 11 hours later and counting, I can confirm he was wrong!

Èva Hary

(Translated) People bemoan the wait, which is too long, but don't understand how they come to the hospital for nothing. Stomach pain with no signs that your health is in imminent danger, this is very normal and expected if you wait in the waiting room for several hours. Think about the people who really need URGENT services. Cardiopulmonary arrest, respiratory distress, babies with high fever, convulsions. They are the receiving center for trauma, heart problems. So ask yourself the question: are you able to contact a doctor, within a week, within the next 48 hours? Do you expect to be picked up in intensive care within minutes of your arrival? No? Ben stay at home and make an appointment instead of overcrowding the emergency room for nothing. If you really think this is an emergency or that RE is your only option and well don't complain that the wait is long, it just isn't classified as urgent. And for those who write that in addition they arrived by ambulance: taking the ambulance is not a direct go to the doctor's room, you will go to triage and wait in the same way you would have waited by coming by yourself or by taxi, only, you will have a bill of $ 350 as a bonus! I have always had good service, but it is true that many nurses are no longer in their place ... I have never seen a nurse as mean as Marie-Ève, in the emergency room (I think it was is her name ..) This woman is probably very unhappy .. so mean, rude, silly and insensitive ... a big 0 this woman. (Original) Les gens chialent pour l’attente qui est trop longue mais ne comprennent pas à quel point ils viennent à l’hôpital pour rien. Douleur au ventre sans signes que votre santé est en danger imminent, c’est très normal et attendu que vous attendiez dans la salle d’attente plusieurs heures. Pensez aux gens qui ont réellement besoin de services URGENT. Arrêt cardiorespiratoire, détresse respiratoire, bébés avec de la grande fièvre, des convulsions. Ils sont le centre receveur de la traumatologie, problèmes cardiaques. Donc posez-vous la question : êtes-vous capable de contacter un médecin, dans la semaine, dans les prochains 48h? Pensez-vous vous ramasser aux soins intensifs dans les minutes suivant votre arrivée? Non? Ben restez chez vous et prenez rdv au lieu d’engorger les urgences pour rien. Si vraiment vous pensez que c’est une urgence ou que le ER est votre seule option et bien ne chialez pas que l’attente est longue, c’est simplement que ce n’est pas classé urgent. Et pour ceux qui écrivent qu’en plus ils sont arrivés en ambulance: prendre l’ambulance n’est pas un go direct dans la salle du médecin, vous allez passer au triage et attendre de la même façon de vous auriez attendu en venant par vous même ou en taxi, seulement, vous aurez une facture de 350$ en prime! J’ai toujours eu un bon service, mais il est vrai que plusieurs infirmières ne sont plus à leur place... je n’ai jamais vu une infirmière aussi méchante que Marie-Ève, à l’urgence (je crois que c’est son nom..) Cette femme est probablement très malheureuse.. tellement méchante, rude, bête et insensible... un gros 0 cette femme.

François Thériault

(Translated) This hospital never ceases to surprise me with its lack of budget and staff. Today in the emergency room, there was no more bed or stretcher. I had the right to a blanket and a cold floor to sleep on. Comfort is luxurious. In a room, if you call a nurse, she will come very quickly, in a good ten minutes even if you are in pain. Food infects, very little space, a blatant lack of communication between the units. A pleasure to live! (Original) Cet hôpital ne cesse jamais de me surprendre avec son manque de budget et de personel. Aujourd'hui à l'urgence, il n'y avait plus de lit ou de civière. J'ai eu le droit à une couverture et un plancher froid pour me coucher. Le confort y est luxurieux. Dans une chambre, si vous appeler une infirmière, elle viendra très vite, dans une bonne dizaine de minutes même si vous êtes en douleur. Nourriture infecte, très peu de place, un manque flagrant de communication entre les unités. Un plaisir à vivre!

Richard Proulx

(Translated) Good place (Original) Bonne place

Carole Marchand

(Translated) The 3rd team in cardiology, hat. Jean-Michel, Jasmine, Sandrine, Adama and all the others, I felt confident, human, compassionate people, beautiful personalities who deserve a big thank you. Keep making your patients confident and happy. I love you all. (Original) L'équipe du 3e en cardiologie, chapeau. Jean-Michel, Jasmine, Sandrine, Adama et tous les autres, je me suis sentie en confiance, des personnes humaines, compatissantes, de belles personnalités qui méritent un gros merci. Continuez à rendre vos patients confiants et heureux. Je vous aime tous.

Marie-Claire Thauvette

(Translated) I offer 5 stars to nurses and doctors in 6 west and south. This is the senior level. My mom didn't want to leave the hospital because they were so kind to her. What a great surprise to see such superb medical services! I would always be grateful! (Original) J'offre 5 étoiles aux infirmières et médecins aux 6 ouest et sud. C'est l'étage des aînés. Ma mère ne voulait pas quitter l'hôpital car ils étaient tellement gentils pour elle. Quelle belle surprise de voir tels superbe services médicaux ! Je serais toujours reconnaissante!

Jesus Alvarez

Worst hospital, and I’m saying this as a person that has had to make hospital visits in 3rd world countries. This hospital would leave people dead before they ever attend you. I’ve had the misfortune to go multiple times, and once after having bad head trauma. They don’t care. And if you speak English, even worse. Just for the atrocious standard of care, this hospital should be shut down, and have a class action lawsuit against it from all the patients that have ever had such misfortune to go here. If you are unfortunate enough to go to the ER you might find that there is NEVER any parking available. But even worse the ER only has about 6 parking spots for people! You might as well suffer in peace at home, than ever come to this hospital, because you’ll be more likely to die from frustration, than from your issue.

Jesus Alvarez

Worst hospital, and I’m saying this as a person that has had to make hospital visits in 3rd world countries. This hospital would leave people dead before they ever attend you. I’ve had the misfortune to go multiple times, and once after having bad head trauma. They don’t care. And if you speak English, even worse. Just for the atrocious standard of care, this hospital should be shut down, and have a class action lawsuit against it from all the patients that have ever had such misfortune to go here. If you are unfortunate enough to go to the ER you might find that there is NEVER any parking available. But even worse the ER only has about 6 parking spots for people! You might as well suffer in peace at home, than ever come to this hospital, because you’ll be more likely to die from frustration, than from your issue.

Joshua Turner

Shocking levels of incompetence are the only common element of my experiences here. I cannot in good faith say that this is a safe place to bring someone in need of medical aid.

Michel Theriault

(Translated) It makes no sense ........ (Original) C'est n'importe quoi ........

Don Thomas

This is the worst hospital in the western world. The staff try hard but are underfunded, understaffed, and undertrained. The Quebec government should held accountable. Call your MNA NOW!!!!!!!

Ana Araniva

The service has improved a lot recently...the staff in the entrance providing a mask very respectfully

Yodaman Solo

It’s a shame the low rating this hospital has but it’s a reflection of how poor the health system is overall. I believe it will always be this way unless governments pour some more funds and incentives into the system to attract more people to the health care profession. Covid really exacerbated the issues. That said it is what it is and as difficult as it may be we need to have patience and empathy with the system and we will get through it. If people take care of themselves there won’t be any worries in having to rely on hospitals as much. ????????

Lucie Lalonde

To much waiting

Eq- Es

I had appendicitis, they told me in had gastro and go home. Then, I had to have an appendectomy, the care and facility was atrocious and they lost the operation protocol report.

Stella Errans

(Translated) I went there for gallstones and stayed overnight in the emergency room with highly contagious patients close to me who had not even been properly isolated (for lack of space on the floors, they had been placed there), patients who took turns using the phone without any disinfection, to be yelled at by the nurse, because I was trying somehow to go to bed while being connected to the drip and according to her, I wasn't paying attention! When I asked when I could see the specialist, I was ignored. I saw the doctor pass by and tried to call him and he barely answered me. Hygiene was poor and I was afraid of catching MRSA or any other infection, especially with patients so close to each other. The next day, I ended up demanding that I be discharged and that I be given an appointment for the procedure I needed and again, it was not made easy! As they were slow to remove the IV, I was going to take it out myself when the nurse finally deigned to take it off. I went back there during the week to have the calculation removed, and no more problems since that time. Very, very bad experience and in those moments you feel extremely alone and abandoned. You have to have a great strength of character to be heard and respected. (Original) J'y suis entrée pour des calculs biliaires et suis restée la nuit aux urgences avec des patients hautement contagieux proches de moi qui n'avaient même pas été isolés correctement (faute de place aux étages, ils avaient été placés là), des patients qui se servaient du téléphone à tour de rôle sans qu'il y ait de désinfection, à me faire engueuler par l'infirmière, car j'essayais tant bien que mal de me coucher tout en étant branchée à la perfusion et d'après elle, je ne faisais pas attention! Lorsque je demandais quand je pouvais voir le spécialiste, on m'ignorait. J'ai vu le médecin passer et j'ai essayé de l'appeler et il m'a à peine répondue. L'hygiène laissait à désirer et j'avais peur d'attraper le SARM ou toute autre infection, surtout avec les malades si proches l'un de l'autre. Le lendemain, j'ai fini par exiger qu'on me décharge et qu'on me donne rendez-vous pour la procédure dont j'avais besoin et là encore, on ne m'a pas facilité la tâche! Comme ils tardaient à m'enlever la perfusion, j'allais l'enlever moi-même quand l'infirmière a finalement daigné me l'enlever. J'y suis retournée dans la semaine pour faire enlever le calcul, et plus de problème depuis ce temps. Très très mauvaise expérience et dans ces moments-là, on se sent extrêmement seul et abandonné. Il faut avoir une grande force de caractère pour se faire entendre et respecter.

The Truth14

LITERALLY the worst hospital out there I cut my knee and was in so much pain, I almost fainted was feeling so bad, I had to wait over 12hours and no one did a thing, they just kept saying "we can't do much, you gotta wait" the nurse who saw my Injury said he will see me in an hour to let me know if I need to be stitched or glued, he never saw me. What kind of a hospital has one doctor?????? There so many people waiting and sick, but they don't seem to care about their patients at all. THEY CALL IT EMERGENCY BECAUSE PEOPLE NEED HELP. At the end I left without being seen or taking care of. I am really disappointed in the way they handled things.

King Khalil

I haven’t been to a lot of hospitals in my life, but I expected a lot better than what I got here. They took me in for a X-ray right away which I was happy with... Until I had to wait 6-7 hours in the waiting room with no information from anyone on my potentially broken ankle. Then when I went to the front desk to ask if I could get an update on what was happening or approx. how much longer the girl working just straight up said “i don’t know what you want”. So I ended up just leaving. Avoid this place. Terrible.

Chantal Lacroix

Is this even Canada??? How can a hospital like this even exist in Canada? I'm a resident of Ontario and visited a patient on Monday and i'm floored by this hospital. Not only is it VERY dirty, it's over crowded, the food is HORRENDOUS and it has no A/C?? How is this even possible? How can we allow the residents of Hull to be forced to use this third world country of a hospital??? If you are ever in Hull, PLEASE DETOUR AND AVOID AT ALL COST!!! I'm disgusted that our government even allows this hospital to be operational.

Marie-Ève

(Translated) I have been followed for 18 months in orthopedics. When trying to call in orthopedics can leave a dozen messages and no one ever call back. It's appalling. I've never seen so much bad service from a department (Original) Je suis suivi depuis 18 mois en orthopédie . Lorsqu'on essaie d'appeler en orthopédie ont peux laisser une dizaine de message et personne ne rappel jamais. C'est épouventable. Je n'ai jamais vue autant un mauvais service de la part d'un département

Spookers

Last time i waited at the hospital, i had a head gash and i needed stitches. all they did for me was put a compress bandage on, and 15 HOURS LATER, nothing. my wound had shut, i was dizzy from blood loss, and THEY FORGOT ABOUT ME! i can say now that this place needs to be saved asap

Moomiiina y

When I was a child I had contracted a potentially lethal bacterial infection that was spreading through my arm. They made me wait 9hours before my parents opted to go to CHEO instead. As soon as I got to CHEO, the nurse recognized the type of infection and I was immediately put through to a doctor. I learned that if I had waited a few hours longer I would've lost my arm and potentially my life. Yesterday at 9pm, my mother was taken to Hull by an ambulance after falling down the stairs. It is now 3pm, and she still has not been treated and her external wounds are now too old to be stitched. Ambulances need to stop bringing people to this hospital. Seriously the worst hospital in a 600km radius.

Julie Sauvé

Went there today for blood tests. I interacted with 3 staff. They were all super nice.

SquishyGels

Have to be here and emergency room waiting times are deplorable, last time I was here they made me wait 16 hours for something shoulda took 10 minutes or less.

Giulia Emily

(Translated) I went to the emergency room because I had a very bad stomach ache and I was quite surprised at the speed and efficiency of the service offered at the Hull hospital. Dr. Lise-Anne Bisaillon was very attentive and human in her care, I am very grateful. If all the doctors were like her, the quality of life of the patients would undoubtedly be better. Thank you very much ???? I will stay healthy so I don't have to go back ???? to those in need of care, I wish you good luck, courage and Dr. Bisaillon on the way. (Original) Je suis allée à l'urgence parce que j'avais très mal au ventre et je suis pas mal surprise de la rapidité et de l'efficacité du service offert à l'hôpital de Hull. La Dr. Lise-Anne Bisaillon a été très attentive et humaine dans ses soins, je suis très reconnaissante. Si tous les médecins étaient comme elle, la qualité de vie des patients serait sans l'ombre des doutes meilleure. Merci beaucoup ???? je vais rester en santé pour ne devoir plus y retourner ???? à ceux qu'ont besoin de soins, je vous souhaite bonne chance, courage et Dr. Bisaillon sur le chemin.

Loopat louis

Super service, très peu d'attente. Suite à un ICT, j'ai eu plusieurs r-v de suivi en cardiologie, neurologie, IRM...personnel très gentil et compétent. Merci !

H.M Mad.

(Translated) It's the worst hospital I've known, no responsibility, their place is not in health ???????????????????? (Original) C’est le pire hôpital que j’ai connu, aucune responsabilité, leurs place n’est pas dans la santé ????????????????????

Anna Doddridge

Great attention on a Monday evening for a non-emergency. Waited maybe 10 minutes, was seen by friendly attentive staff who were happy to switch to English when they realised it would be easier for everyone. I had been avoiding this place due to the negative reviews, but the women who helped me yesterday were top notch.

Fish Lips

Distorted my right knee. Hurt my left knee, hip, back and had 2 bumps on my head. Slipped on ice at my place. It's going to be a long recovery! I was scared to come to this hospital because of 2.2star. But don't listen to them. The staff where AMAZING I mean great! Being from the GTA. This place is freaking awesome! They took such great care of me and have been since. I'm there every 2 days now and all departments have been great. (Above and beyond) Thank you so much everyone at the Hull Hospital. My family applauds you all! I hope the surgery goes well. Will update every now and again.

Jacob Ewing

After waiting for three hours in extreme pain, a medic walks into the emergency room and tells everyone that there's been a crash nearby and that we would all be waiting at least four hours more, suggesting we all go to a different hospital. The only decent service I've had from this hospital was severe emergency treatment when I got hit by a car. If you're not dying, don't go here.

brandon mahon

Friendly staff, BUT why the heck doesn't anyone speak English!? Yes this is Quebec, but Hull is 50% English. Its hard when the facking doctors can hardly understand you or the nurses!! FIX IT!

Alexandre Lafortune

(Translated) Very good service ... and relatively fast. (Original) Tres bon service...et relativement rapide.

Alec Lafrance

never reportes the results of my COVID test. I was told only 72 hours, called, said they dont have my information. What a joke!

Abuu Salsa

If you wish to die before getting medical attention, then look no further. But if you have an iota of hope for life, then crawl across into Ottawa if you have to. Thank me later.

Humberto Cely Camargo

(Translated) It's very long to see the doctor ... horrible ???? (Original) C'est très long pour voir le médecin ... horrible ????

Aaron Lauzon

Lost my father here. Wish I couldve brought him to any other hospital. He was dropped in his dying days by attendant & years before that orderly beat him when he stayed overnight. AVOID LIKE PLAGUE! I only hope they treated his body with respect before being transferred to funeral home. Death certificate didnt even have cause of death incomplete.

Robert Gagnon (Père Noël)

The website does not work

Anouk Côté

Doctors just don't seem to care about your health. My gastroenterologist was supposed to call me "urgently" because of major problems I experienced while waiting for some news. I had to go back to the emergency room were they basically let you die for hours and my problem is far from being solved, because everytime I meet with him, he doesn't know what I have and simply guess and prescribe me new meds that do nothing or make me worse. Also, my grandma got breast cancer and the day of her operation to get her breast removed, they gave her the wrong bracelet with another woman's name on it! Right before the surgery! If her husband wouldn't have been there with her god knows what they would have done to her ???? Don't go there seriously.

John Wilson

Excellent , compassionate service and treatment.....definitely five star!!!! Thanks so much for being there!!!

Charles B

(Translated) Frankly, it's not because we're sick that we should be treated like this (Original) Franchement, c’est pas à cause que on est malades que on doit se faire traiter comme ça

Brian Benedict

(Translated) Hell as a hospital. Old, roomy, obsolete. You can see the grime in the corners. It's far from clean. The ambulance service should be improved and the choice of destination should be allowed. Because in Hull, a taxi to another hospital is considered. It doesn't make any difference to arrive 10 minutes faster in Hull, because you will wait, wait, wait and if you are lucky you will have a cover. The hospital should be put under guardianship and have a real manager. (Original) L'enfer comme hôpital. Vieux, salle, désuet. Tu peux voir la crasse dans les coins. C'est loin d'être propre. Il faudrait améliorer le service ambulancier et permettre de choisir la destination. Car a Hull, un taxi a un autre hôpital est a considéré. Ça change rien d'arriver 10 minutes plus vite a Hull, car tu vas attendre, attendre, attendre et si tu es chanceux tu auras une couverte. L'hôpital devrait être mis sous tutelle et avoir un vrai gestionnaire .

Veronique S

Thank you to the amazing staff taking care of my grandmother in palliative care. All the staff is exceptional, they are caring and doing the best job they can do. Ignore negative comments, people are never happy. Be thankful for free health care instead!

Veronique S

Thank you to the amazing staff taking care of my grandmother in palliative care. All the staff is exceptional, they are caring and doing the best job they can do. Ignore negative comments, people are never happy. Be thankful for free health care instead!

Pakaju

this place causes stress, anxiety, uncertainty and suicidal tendancies by telling people a doctor has been found for them telling them to call back nd never reaching back to the person, hospitals and doctors are supposed to care and giving false hopes can cause dissabilities to sky rocket in terrible ways avoid this hospital at all costs and find another for your familys sake

Jose B

Extremely rude staff at the Ortopedic Clinic secretariat

Prajeesh Nair

They didn’t deserve single star worst hospital in the world i have been waiting since 7 hours. No doctor and illiterate staffs

Jenny Laporte

I think the extra hours, lack of personnel, and inadequate leadership shows significantly when you come to this hospital. Compassion is replaced by rudeness, empathy is replaced by employees just wanting to get it over with their shift. It is sad to see what healthcare was meant to be, being destroyed by bureaucrates. We really need to go back to basics here.

Anna G

II appreciate help of Emergency stuff in this hospital. Comparing to Queensway Hospital, this place is much better in terms of their response and service. However, QC government needs to make nessessary renovations to make it look more modern.

Karlos V

Family member got into an accident and was brought here by ambulance the line wasn't too long but still took 3-4 hours but that was expected because they were extremely thorough with him, doing a lot of tests to ensure proper care was given. Didn't have a problem not speaking French while here, everyone was very accommodating.

Harmandine

(Translated) For 3 weeks Jessaye having an appointment.I'm the voice message box and no one reminds me (Original) Depuis 3 semaines Jessaye davoir un rendez-vous.J'innonde la boite vocal de message et personne ne me rapelle

wawy Gaming

Bad service bad Urgent in this hospital I took my son 5 months thay say u most to wait she have fever 39 thay don't care so i wana tell to all the people don't go to this hospital

Raphaël Papiccio

(Translated) Despite the circumstances, I had a very good experience at this hospital. Doctors, nurses, attendants, maintenance staff, all stood out in one way or another in my eyes. I was taken care of quickly and in each department where I received care my experience was positive. Clearly there is a lack of resources, but people are doing their best and doing it with a smile. (Original) Malgré les circonstances, j'ai eu une très bonne expérience à cet hôpital. Les médecins, les infirmières, les préposés, le personnel d'entretien, tous se sont démarqués d'une manière ou d'une autre à mes yeux. J'ai été pris en charge rapidement et dans chaque département où j'ai reçu des soins mon expérience fut positive. Clairement il y a un manque de ressources, mais les gens font leur possible et le font avec un sourire.

Dianne Murray

They stabilized my friend's cousin after he fell down a story, broke 3 ribs, 3 vertebrae & a brain bleed. He wouldn't still be alive but for the health care staff here.

Fita Bellah

Worst ever.

Derek “DFG” G

10 hours and counting in the waiting room. Pregnant wife with severe chest pains but that's not a proriry........1 doctor on staff.....This is the absolute worst hospital ever.....

Dani Jayne

Looooong waiting period and they barely speak english.

Pizza Moon Cat

I used to work here for over 15 years ago. Great people! So so management.

Pierrette Jutras

(Translated) Excellent service received at Hull Hospital in February 2020 for my partner's bronchitis and asthma problem. He quickly accessed care because of his age and level of respiratory distress. The nursing and medical staff were very professional in performing in-depth examinations, despite the very high occupancy rate at this time of the year. Obviously, I would prefer to have access to super clinics, in order to let the heavier cases be treated in a hospital environment; unfortunately we do not yet have this option in the region. (Original) Excellent service reçu à l’Hôpital de Hull en février 2020 pour un problème de bronchite et d’asthme de mon conjoint. Il a eu rapidement accès aux soins en raison de son âge et de son niveau de détresse respiratoire. Le personnel infirmier et médical était très professionnel en effectuant des examens approfondis, malgré le taux d’occupation très élevé en cette période de l’année. Évidemment, je préférerais avoir accès à des super cliniques, afin de laisser les cas plus lourds être traités en milieu hospitalier; nous n’avons malheureusement pas encore cette option dans la région.

Etienne Blouin

(Translated) If you are not from Quebec, keep going a few km towards Ottawa for better health care. It's like a war zone sometimes in here. For those who have no choice, and sometimes expect the worst! Lack of staff, major lack of organization and lack of equipment. No extra blanket, no pillow on the stretchers !!!!! The toilets are dirty and so are the floors! I don't know if it's their demands, their fatigue, but a good portion of the nurses don't seem to be happy and have a bad attitude with some patients. We see doctors chatting quietly while we are in pain and we wait a long time. It’s not ideal. There are always good people with a good attitude. Thanks to those! This last visit went relatively well. If it's for the emergency, Ontario remains an option! (Original) If you are not from Quebec, keep going a few km towards Ottawa for better health care. It’s like a war zone sometimes in here. Pour ceux qui n’ont pas le choix, et bien attendez vous parfois au pire! Manque de personnel, manque majeur d’organisation et manque d’équipement. Pas de couverture supplémentaire, pas d’oreiller sur les civières!!!!! Les toilettes sont sales et les planchers aussi! je ne sais pas si c’est du à leur revendications, à leur fatigue mais une bonne portion des infirmières n’ont pas l’air d’être heureuses et ont une mauvaise attitude avec certain patients. On voit des médecins qui jasent tranquillement pendant qu’on souffre et qu’on attend longuement. Ce n’est pas idéal. Il y a toujours des gens compétents avec une bonne attitude. Merci à ceux là! Cette dernière visite s’est relativement bien passée. Si c’est pour l’urgence, l’Ontario demeure une option!

Marc Charbonneau

(Translated) Made my mom extremely sick after simple surgery. Not forgivable that. (Original) Rendu ma mère extrêmement malade après une simple chirurgie. Pas pardonnable ça.

Dirk Thunder

I went through this hospital's system. It was efficient, professional and friendly. There are good covid practices in place and great service. From the time I entered (where I was seen by Nurse Frederique within five minutes), saw a doctor (after a period of waiting in their well-ventilated and comfortable waiting room I saw Dr. Labrecque), and finally was wrapped up with Nurse Daniela, I was well attended. All of them were communicative, knowledgeable and efficient.

Esther Otto (Mom Esther)

(Translated) My husband has just been hospitalized in an emergency .... the nurses gave me news of my husband very very kindly. I am very happy not being able to go to the hosto ... (Original) Mon époux vient d'être hospitalisé en urgence.... les infirmières m'ont donnée des nouvelles de mon mari très très gentillement. J'en suis bien heureuse ne pouvant me rendre à l'hosto...

Francine “DixonChick” Dixon

I have been there once for a check up and had to wait. But when I was in an accident they took care of me but one of the PSW. Wasn't paying attention.

Alain D

Under staffed and their only focus is to feed the stats about the propaganda virus. Unprofessional, don't go there if you value your health. Part of the kebekistan regime, if you know what I mean.

Aleks Savika

We could not wait for help with the child, we were the first 12 hours, we left for another hospital.

Marietou Diallo

(Translated) Absolutely to be avoided. We arrived at 4 p.m. and came out of the ER at 3 a.m., with the added bonus of obnoxious nurses who had no empathy. My son felt bad at one point and when I asked for help the nurses told me to comfort him because I'm his mother and she also doesn't know what to do if my son cry in pain. Well done! What empathy! What a desappointment! (Original) À éviter absolument. Nous sommes arrivé à 16h et nous sommes ressortis de l'urgence à 3h du matin, avec en prime des infirmiéres odieuses et qui n'avaient aucune empathie. Mon fils s'est senti mal a un certain moment et quand j'ai demandé de l'aide les infirmiéres m'ont dit de le réconforter parce que je suis sa mére et qu'elle ne savent pas non plus quoi faire si mon fils pleure de douleur. Bravo! Quelle empathie! Quelle déception!

Roger Still

Incompetent staff, from security guards, to doctors. Doctors not at work stations, have to search for doctor to finally get my appointment, sent on wild goose chases by security, and nobody knows anything about any other person or office in the buildings. Find another hospital.

Dan

Absolutley the worst hospital in the country. Stay away if you need medical care.

Hamid

Don't waist your time .They don't care about patients. Just go to Ottawa hospitals.

Grey Cat

Parking under 2 hours is free. Past 2 hours you have to pay at the inside automated kiosk, you can't pay at the automated kiosk in the lot. It's not marked on the infoboard and can create an embarrassing traffic jam.

Robert Gagnon

The website does not work

Victor Lee

Have been there a few times for injuries (broken arm, knee). It was nice. I don't speak French, never had any problem. Nice people. On a side note, have been to a Hospital in Ottawa, and was turned away by the staff.

Chris Moraes

Though I had read all sorts of horrible reviews of the Hospital de Hull, I found the check-in staff to be very friendly and professional. While I spoke french first, it is my 2nd language and the staff encouraged me to use english if I was more comfortable explaining my symptoms. The waiting room is less than desirable and could be improved by having some news or sports on the blank flat screen by the chairs. The wait time was longer than I hoped but less than I expected. But the 5-star part of the experience was Dr. Virginie Coulombe. She was patient with my French, was very professional and had great bedside manner. She ordered a blood test as a precaution and offered pain relief remedies for the acute pain. I wish my family could have her as a physician. Honestly the best treatment level I have received anywhere in Canada. The lab tech who did my blood draw was very good and I did not even feel the poke. Also very professional and courteous. While the hospital leaves something to be desired, I found my experience to be much like the 3 other provinces in which I have lived. (BC, AB, and ON) I hope that The Quebec government will get it's act together and start investing in front line services rather than more bureaucrats in Quebec City. I hope that if me or my family get sick again, that we will have Dr. Coulombe.

Chris Moraes

Though I had read all sorts of horrible reviews of the Hospital de Hull, I found the check-in staff to be very friendly and professional. While I spoke french first, it is my 2nd language and the staff encouraged me to use english if I was more comfortable explaining my symptoms. The waiting room is less than desirable and could be improved by having some news or sports on the blank flat screen by the chairs. The wait time was longer than I hoped but less than I expected. But the 5-star part of the experience was Dr. Virginie Coulombe. She was patient with my French, was very professional and had great bedside manner. She ordered a blood test as a precaution and offered pain relief remedies for the acute pain. I wish my family could have her as a physician. Honestly the best treatment level I have received anywhere in Canada. The lab tech who did my blood draw was very good and I did not even feel the poke. Also very professional and courteous. While the hospital leaves something to be desired, I found my experience to be much like the 3 other provinces in which I have lived. (BC, AB, and ON) I hope that The Quebec government will get it's act together and start investing in front line services rather than more bureaucrats in Quebec City. I hope that if me or my family get sick again, that we will have Dr. Coulombe.

andrew beauchamp

No notice on new procedures . Now we need to make an appointment for blood tests but nowhere on their website is a warning of the rule change. I showed up this morning to be turned back to make an appointmet when the appoinment center opens at 8 am. Now it is 06:55. i ve been going to this hospital for my blood tests for the last 5 yeas. From twice a week to every 3 months. So for their lack of i gove them 1 starttransparency

Patricia Ngandu

(Translated) As long as you are not Quebecers, your health is irrelevant. It's a shame but it's true. My stories are horrible. We did not even bother to check the fever that was placed without emergency. Where to complain, who can listen. ? Nobody! No equity (Original) Tant que tu n'es pas Québécois, ta santé est sans importance. C est dommage mais c'est vrai. Mes histoires sont horribles. On a même pas pris la peine de vérifier la fièvre que l on m'a placé sans Urgence. Où se plaindre , qui peut écouter. ? Personne! Pas d' équité

Anja Avlijas

(Translated) Friendly staff (Original) Personnel chaleureux

Samuel Denis D'Ortun

(Translated) Yesterday I had another serious problem with my eye, I managed this time I managed to call an ambulance and quickly get to the hospital. I was seen quickly by a doctor who referred me to an ophthalmologist for an appointment the next day at the Gatineau hospital. And my give my leave. I was in total distress because of the extreme eye pain and they told me that I had to leave despite the fact that I had vomited several times and that I told them that I was losing consciousness that 'it was impossible to move or do anything tonight because of the worst pain imaginable. As a matter of fact, I fell into consciousness and I vomited on it again, when I regained consciousness, I threw falling over a sweater which blocked my mouth and which blocked my breathing. the nurse told me that the doctor had done everything and that the doctor no longer wanted to see me and she called the security guard to force escort outside the emergency room to the dating room. .. half naked, covered with vomit. I called for help (screams of excruciating pain), to the other people in the room and the nurse refused to come and help me. I had to ask another person to call 911 to get help in the hospital emergency room, otherwise no one wanted to help me. When the nurse finally picked me up. She asked me questions that had no connection to my distress: - "What do you want, do you want to be given morphine? People who come here just for that we see them every day" - "do you have a place to stay or are you homeless" In short, I was treated by the hospital staff as a junkie and a homeless person. Without any consideration or digbitee. I am a citizen educate and I know my rights. I dare not imagine what they can do to the poorest people. It is inhuman. (Original) Hier j'ai eu un autre sérieux problème avec mon oeil, j'ai réussis cette fois j'ai réussis à appeler une ambulance et me rendre rapidement à l'hôpital. J'ai été vu rapidement par un médecin qui m'a referere à un ophtalmologie pour un rendez vous le lendemain à l'hôpital de Gatineau. Et mon donner mon congé. J'étais en détresse total à cause de la Douleur extreme a loeil et ils m'ont dit que je devais quitter malgré le fait que j'avais vomi à plusieurs reprises et que je leur disais que j'étais en train de perdre connaissance qu'il j'étais impossible de me déplacer ou de faire quoi que ce soir à cause de la pire douleur imaginable. Comme de fait, j'ai tomber dans connaissance et je me suis vomi dessus encore, quand j'ai repris conscience, jetais tomber par dessus un chandail qui me bloquair la bouche et qui bloquait ma respiration. l'infirmière m'a dit que le médecin avait tout fait et que le médecin ne voulais plus me voir et elle a appeler le gardien de sécurité pour escorter de force en dehors de l'urgence dans la salle datente. .. à moitié nu, couvert de vomi. J'ai appeler à l'aide (cris de douleur atroce), aux autres personnes dans la salle et l'infirmière refusait de venir maider. J'ai du demander à un autre personne de téléphoner au 911 afin d'avoir de l'aide à l'urgence de l'hôpital sinon personne ne voulait me porter secours. Quand l'infirmière à finalement venu me chercher. Elle m'a poser des questions de façon qui avait aucun lien avec ma détresse: - "c'est quoi que tu veux, tu veux qu'on te donne de la morphine? Du monde qui vienne ici juste pour ça on en voit tous les jours " - "as tu une place ou rester ou tu es sans abris" Bref, j'ai été traiter par le personnel hospitalier comme un junkie et un sans abris. Sans aucune considération ou digbitee. Je suis ub citoyen éduquer et je connais mes droits. Je n'ose pas imaginer ce qu'il peuvent faire aux plus demunis C'est inhumain.

J L

(Translated) "we will call you in 3 months for an appointment" - Dr Nayla Papadopoulos. But it's been 1 year since she told me her. I left several voice messages at the Ortho center but never got a response. Your system says "we will apply you when it is time" .. damn I think it is time there. (Original) " on vas vous appeler dans 3 mois pour un rendez vous " - Dr Nayla Papadopoulos. Mais ca fait 1 ans depuis elle ma dit sa. Jai laisser plusieurs messages vocales au centre D'ortho mais jamais eu de reponse. Votre system disent " on vas vous appler quand il est temps ".. sacrement je pense quil est temps la.

Michelle Mayer

(Translated) My spouse had an operation with Dr Matar on September 04, 2020 and September 29, 2020 He still has not received the document to allow us to access our group insurance. Every time he calls there is always a reason, despite the fact that he paid $ 60 for the document. The clerk at the entrance to the orthopedics section as well as the supervisor are contemptuous and very accommodating. They don't care about the financial problems they cause by their lack of empathy. In addition to the operation, now we are stressed, my husband is even thinking of going back to work because his leave was never signed by Dr. Matar. Very dissatisfied with all their management. (Original) Mon conjoint à eu une opération avec le Dr Matar le 04 septembre 2020 et le 29 septembre 2020 Il n'a toujours pas reçu le document pour nous permettre d'avoir accès à nos assurances collective. A toutes les fois qu'il appel il y a toujour une raison, malgré le fait qu'il a payé le 60$ pour le document. La commis à l'entrée de la section orthopédie ainsi que la superviseur sont méprisantes et très peux complaisante. Elles se foutent des problèmes financiers qu'elles occasionnent par leurs manque d'empathie. En plus de l'opération, maintenant on stress, mon conjoint pense même de retourner travailler car son congé n'a jamais été signé par le Dr Matar. Très insatisfait de toute leurs gestion.

Helene Trottier

Worse hospital, especially at the emergency, no doctors!!!

Marie-Christine Regimbald

(Translated) Care that does not meet needs. Too many bad experiences to list ... Go somewhere else if you don't want to die before your time! (Original) Soins qui ne répondent pas aux besoins. Trop de mauvaises expérience pour en faire la liste... Allez ailleurs si vous ne voulez pas mourrir avant votre temps!

Jean-Marc Lalonde

(Translated) Extraordinary services. You have to consider that the people with whom I communicated work during a pandemic. Well done and we are happy and lucky to have you. A little waiting is nothing. well done (Original) Services extraordinaire. Il faut considérer que les gens avec qui j'ai communiqués travaillent en temps de pandémie. Bravo et nous sommes heureux et chanceux de vous avoir. Un peu d'attente, ce n'est rien. Bravo

UprisenDemonDS

It's a very good hospital. And it worth five stars.

John Wilson

Excellent , compassionate service and treatment.....definitely five star!!!! Thanks so much for being there!!!

Baconator James

The other reviews are very accurate. If you're looking for help in the English language, you'll be treated like absolute dirt. Notwithstanding the often emotional & critical importance of your needs. This is unethical & illegal. Tell the ambulance to drop you off at WalMart instead.

Jon L

I'm probably gonna die in the waiting room. Edit: I'm not dead. I saw a dr after 6 hours. It's long but I've had much worse before. Dr Leblanc was his name. Quick and efficient. Staff were good to me. So we can only blame low budget for lack of doctors. Write to the minister.

Dianne D.

Dr. was very good but when an Anglophone dies in a QC hospital, the widow or family has to deal with the aftermath of sending English documents to USA, & often not accepted. The Dr. or staff should ask which language the family prefers medical paperwork to be signed etc., only if the person has an ENGLISH name where the family speaks English. Language should not be an issue ANYWHERE WE LIVE. English is the Universal Language & has been around a long time. Many of us were born in Quebec but raised in Ontario due to our parents businesses or jobs. The ruling in Ottawa is bilingualism by accepting and respecting the French & English languages. Quebec should do the same as well.

Adela Pašalić

(Translated) Poor maintenance ... some "employees" are by and large unprofessional and know how to be respectful! Worst hospital in my opinion it's not possible to be like that when we talk about health service! (Original) Entretien médiocre ... certain «employés»sont en gros manque de professionnalisme et de savoir être respectueux !Pire hôpital selon moi c’est pas possible que ce sois comme ça quand on parle de service de santé !

Linda Lavoie

Emergency is mostly overwhelmed. They naturally treat real emergencies first, having gone in for a broken ankle, and then later a pulmonary embolism, I was rushed through, once you are in they take great care of you. Having gone in for a concussion early one evening, after waiting for 4 hours, as doctors work shifts were ending, the nurse informed me they would not see me till early morning as the doctor was too busy, so being diabetic, I just went back home and got a good night sleep. The concussion was real, and took about 6 weeks to get better. Brought my mom in for a broken nose, they took her right away and took great care of her. There is simply a shortage of doctors.

Janvier M

(Translated) Unacceptable!! Quality: 0 Time management: -30 I just spent 15 hours waiting to see a doctor! Yes ... At 7:00 am we were in the emergency room queue, we were only served at 9:40 pm. It is intolerable and accounts must be made. (Original) Inacceptable!! Qualité: 0 Time management: -30 Je viens de passer 15 heures à attendre voir un medecin! Oui... A 7:00 Am on etait en file d'attente à l'urgence, on est servi qu'à 21:40 Pm. C'est innaceptable et des comptes doivent etre rendus.

matt legault

(Translated) Good place to work (Original) Bonne place pour travailler

Jesse Forget

The doctors were quite good when dealing with my broken foot a few years ago, but unfortunately the triage section and other admin sections are a total disaster and this ended up with a 12-hour wait with much less urgent cases to pass before me even though they arrived in some cases well after me. Later on, one appointment was cancelled and only rescheduled several weeks after only once the hospital was called after apparently they forgot me completely about re-scheduling the appointment. They really need to review the entire triage process at the ER as well as the appointment process and until then I will try to avoid this place at all costs. The only reason I don't give one star is the doctors dealing with the injury and I would have given a zero for the triage and admin sections

lyn Verdon

Had some test done in April still waiting for results doctor fax them and he's still waiting crazy

Kevin Nielsen

I just got surgery to remove my gallbladder and the surgeon, Dr. tasavoli was amazing and the entire staff was great. Had a few hiccups the first few days but once Dr. Tasavoli stepped in, I was handled with care and professionalism.

Shepherd

This hospital and the one located in Gatineau are the two worst hospitals in the area, writing a review couldn't not explain the amount of dissatisfaction I have for this place. You will leave here with more problems that you showed up with. My personal experience was a 9 hour wait for an x-ray for my hip that never happened, I was told I could not eat but I could only drink. I had to leave because my situation wasn't taken seriously. That same day they mistreated an elderly couple, they wrote an article in the buletin. I went to Montfort hospital the next day and was seen in 30 minutes. My fathers experience: He was in a motorcycle accident and rushed to the emergency, after waiting 3 hours an intern noticed him and promptly moved him from the waiting room into another room, where he waited another hour an a half to see the doctor for surgery. They did not use a blood thinner after surgery to his broken foot, and they had screwed the bone back together in a way that it could swivel, which increased his bone healing time by 3 months, because the two pieces of bone could move against each other. The absence of a blood thinner after surgery caused my fathers blood to clot from his foot to his groin, a massive blood clot. After 11 months on blood thinners and dozens of appointments with a vane specialist and an artery specialist, orthopedist, looking at CT scans, my father never healed properly. These people lack professionalism, they are always rude to English speaking people, they misinterpret information and the specialists argue amongst each other. Do no bring your family here, this hospital needs a huge change. People that give good reviews either work there or have family who work there, no reasonable sensible person would give this place a good review.

Pat

SLOW IS THERE MIDLE NAME

jocelyn dubois

(Translated) Can wait a long time (Original) Peut attandre mo longtemps

Futa

Was skiing at camp fortune when my friend dislocated his shoulder. He had some pain around his chest so was sent to this hospital via ambulance. That’s where the hell started. We arrived at the hospital at 13:00. Waited until 20:00 when we finally got the nurse to give my friend the pain killer. It is 22:00 right now and still didn’t get any x-rays or doctor inspection. Just a pain killer. This is the worst hospital I know on this planet. I highly recommend you to go somewhere else no matter what your conditions are.

Gabrielle Laurin

This hospital is a complete disgrace. I unfortunately found myself in emergency and was turned away after waiting 8 hours overnight. The nurse, after treating me like literal trash, insisted there was nothing they could do and encouraged me to go home. That morning my internal prosthetic was deemed infected by a doctor in Ottawa (Apple Tree) and I found myself back in emergency once again. This time around I was equipped with a Doctors note that read that my entire left leg had gone into sepsis and I was to be seen immediately. If it hadn’t been for that Apple Tree Doctor I could have lost my leg or my life. I will never recommend this hospital to anyone. If I could give it a negative star rating I would.

Jean Ethier

(Translated) Hello, I made a hemorrhage at the right lung, I was spitting a lot of blood. It didn't take five minutes, even with a good girl. Wait, I immediately transfer to the emergency. dead .. thanks to all of you pricipalenent to DR. SAINT-PIERRE AND DR. PLACE THANK YOU FROM THE FONT DU COEUR WELL ENJOY ... (Original) Bonjour moi jai faite une émoragie au poumont droite je crachait beaucoup du sang sa na pas pris cinq minute meme avec une bonne fille attente on ma transférer imidiatement a lurgence ces la que lon voit la fidelité ont ma sauver la vie cinq minutes de plus et jétais mort.. merci a vous tous pricipalenent au DR. SAINT-PIERRE ET DR. PLACE MERCI DU FONT DU COEUR BIEN APRÉCIER...

John Bond

To the ORTHO DEPT... Why don't you FIX the phone system?! I am told to dial 9 for English... and yes, they give you a list of things you may be looking for.... New appointments, Follow up appointments, etc... and which number to push... but when you push that number... the instructions are only in French... And when you finish listening, and don't know what to do... IT HANGS UP ON YOU... This is not a Language thing... this is an INCOMPETENCE thing, since I have found this phone issue to be happening for 8 months now. When I FINALLY had a local girl contact the Hospital for me... they said they are aware of the phone problems... and that the best way to get an appointment would be for me to Drive to the Hospital [1 hour drive], go to the waiting room to make an appointment... [1 to 8 hours wait time].. [Pay ridiculous price for parking].. then... a 1 hour drive home again...... Only to have to GO BACK AGAIN for the appointment date. SURELY YOU CAN FIX THE PHONE MESSAGES TO TELL US IN ENGLISH.. SO WE CAN LEAVE A MESSAGE!!! [Note:.. I have been trying to make a follow up appointment for over 2 months.]

Danielle Léger

(Translated) I just called for information and the clinics are all closed she didn't want to give me how to get to the clinic the customer service is terrible. (Original) Je viens d’appeler pour un renseignement et la les cliniques sont tout fermé elle voulais pas me donner comment me rendre à la clinique le service à la clientèle est pourrie.

François Thériault

(Translated) This hospital never ceases to surprise me with its lack of budget and staff. Today in the emergency room, there was no more bed or stretcher. I had the right to a blanket and a cold floor to sleep on. Comfort is luxurious. In a room, if you call a nurse, she will come very quickly, in a good ten minutes even if you are in pain. Food infects, very little space, a blatant lack of communication between the units. A pleasure to live! (Original) Cet hôpital ne cesse jamais de me surprendre avec son manque de budget et de personel. Aujourd'hui à l'urgence, il n'y avait plus de lit ou de civière. J'ai eu le droit à une couverture et un plancher froid pour me coucher. Le confort y est luxurieux. Dans une chambre, si vous appeler une infirmière, elle viendra très vite, dans une bonne dizaine de minutes même si vous êtes en douleur. Nourriture infecte, très peu de place, un manque flagrant de communication entre les unités. Un plaisir à vivre!

baka baka

If you want your loved one's to die this is the place to kill them. I had an eye injury and went in at 1:00 am the waiting room is a morgue. Dark with a red light in the corner to light the room. The staff were non existent and not very helpfull. I asked for an estimated wait time and she told me 6 hours. HAHAHA. No freaking way holding my eye I drove to Ottawa general hospital and I was out in 30 min with the Object removed and patched. I had no idea Canada had 3rd world hospitals.

Suzanne Ernst

I had to wait a long time in emergency, about 8 hours, but the nurses in triage were very kind and checked on me once during the long wait. The doctor and nurses were pleasant, did a great job and got me out the door quickly and feeling good.

R J

Just horrific. A family member passed away and I was told I was going to get a call that day before 1pm. I waited a few days and called back to find out what was going on. I kept getting transferred from one place to another. That is no way to run a hospital or to treat someone that just lost a family member. I have no idea what is happening to my loved ones body.

Eliz Mot

(Translated) Courteous and knowledgeable staff! Despite the lack of staff. ???? (Original) Personnel courtois et compétent! Malgré la manque de personnel. ????

Adela Pašalić

(Translated) Poor maintenance ... some "employees" are by and large unprofessional and know how to be respectful! Worst hospital in my opinion it's not possible to be like that when we talk about health service! (Original) Entretien médiocre ... certain «employés»sont en gros manque de professionnalisme et de savoir être respectueux !Pire hôpital selon moi c’est pas possible que ce sois comme ça quand on parle de service de santé !

George Bouza

I had the pleasure of having an MRI exam today at the hospital (Philips 1.5 Tesla equipment, contrast gadolinium) with an excellent service by a kind receptionist who gently assist me. The technical personnel was really professional and did a great job. My best recommendations to Valerie the imaging technologist since she performed her job with excellence. To the reader, I worked on medical imaging before and I have seen the protocol several times. Valerie was at the peak, a really kind person too! Thanks also to Nancy for her kind attention after the exam.

Safia xSan

(Translated) Worst hospital. Endless queue to be told at the end to come home and take anti-inflammatory drugs. I waited from 7 to 7 in the morning and I'm still in pain (Original) Pire hopital. File d'attente interminable pour se faire dire à la fin rentrez chez vous et prenez des anti-inflammatoires. J'ai attendu de 19 à 7h du matin et j'ai toujours mal

Scott Anderson

(Translated) I would not recommend this hospital to anyone! I wouldn't recommend this hospital to anyone! (Original) Je ne recommanderais cet hopital a personne ! I wouldn't recommend this hospital to anyone!

Nel DR

(Translated) Very good experience this morning for blood and urine tests. Taken on time for an appointment at 8am on an empty stomach, friendly and professional staff, and all without paying a penny ... why I pissed myself before going to Dynacare d'Aylmer, always closed, and that of bd st raymond, poorly indicated on their website and who would charge me more than $ 100 ?? To think of it, during my pregnancies several years ago, I had also received a very good service in this blood level hospital ... This service at the Hull hospital works very well, congratulations to the adminsitrateurs and the staff! Keep up the great work! (Original) Tres bonne experience ce matin pour des analyses de sang et d'urine. Prise à l'heure pour un rdv à 8h à jeun, personnel sympathique et professionel, et le tout sans debourser un sou... pourquoi me suis-je embeté avant à aller au Dynacare d'aylmer, toujours fermé, et à celui du bd st raymond, mal indiqué sur leur site internet et qui allait me charger plus de 100$?? À bien y penser, lors de mes grossesses il y a plusieurs années, j'avais aussi reçu un tres bon service dans cet hopital niveau suivi sanguin... Ce service à l'hopital de Hull fonctionne tres bien, felicitations aux adminsitrateurs et au personnel! Keep up the great work!

H Hannat

I have been to better hospitals in war torn 3rd world countries. If you do get injured make sure to get transferred to the Ottawa hospital. The risk of dying during the extra commute trumps having to deal with waiting for 20hours and maybe eventually dying at the hands of the crappy doctors they have.

Delisl Carmen

(Translated) Very mired system. It doesn't change over the years! However, the doctors are excellent. Is it worth it! (Original) Système très embourbé. Ça ne change pas avec les années! Par contre, les médecins sont excellents. Ça vaut le coup!

Cameron Swann

5 hour wait for a 1 minute doctor assessment ... Gatineau Quebec SUCKS ... another example of prejudice against english speakers and handsdown the most corrupt cops in Canada

Moises Cruz

(Translated) I do not mean that Hull Hospital is hell. Nevertheless, the nurses' attention should improve (eg from a car accident the first question received when I arrived: why did not you take a taxi? ... Really !! ... Then I spent 6 hours to see the doctor ... And when we had to meet I waited 45 minutes in the cube (waiting). Short. If you can go directly to the Ottawa Hospital you will go out faster for the same service (or better). (Original) Je ne veux pas dire que l'hôpital de Hull soit l'enfer. Néanmoins, l'attention des infirmières devrait s'améliorer (p.ex. depuis d'un accident de voiture la première question reçue à mon arrivé : pourquoi vous n'avez pas pris un taxi?... Really!!... Puis j'ai passé 6 heures pour voir le médecin... Et quand on devait se rencontrer j'ai attendu 45 min dans le cube (d'attente). Bref. Si vous pouvez aller directement à l'hôpital d'Ottawa vous sortirez plus vite pour le même service (ou meilleur).

Kristi Evans

Very friendly staff. Could wait awhile; depends on the time you go.

Raymond Robitaille

(Translated) Very long waits in the emergency room, but that's the problem everywhere, but much better than the Gatineau hospital. I have always had good experience during my hospitalizations. I really appreciated Dr Pascale Sergerie in intensive care in 2004. And in 2019, I was operated for an angioplasty by cardiologist Dr Quenneville, he inspired confidence and the cardiology staff in the 6th is really nice and we feel confident. (Original) Très longes attentes à l'urgence, mais c'est le problème un peu partout, mais beaucoup mieux que l'hôpital de Gatineau. J'ai toujours eu de bonne expérience lors de mes hospitalisations. J'ai bien apprécié la Dr Pascale Sergerie aux soins intensifs en 2004. Et en 2019, j'ai été opéré pour une angioplastie par le cardiologue Dr Quenneville, il m'a inspiré confiance et le personnel en cardiologie au 6ième est vraiment gentil et on se sent en confiance.

Don omar

My foot was broken and I was in a deep pain waited there for 8 hours no body gave a damn about me and I asked the receptionist is it normal that I have to wait all that time and its emergency she said with attitude yes no doctors but one only , it heart's alot to see such a treatment from a people's that supposed to be hospitality and look after us ... but unfortunately ...

Max Power

Avoid this hospital

Cassandra S

(Translated) No way to reach the appropriate service without being transferred at least 15 times! Lack of tact, professionalism and compassion. Very dirty. AVOID AT ALL COSTS !! (Original) Pas moyen de rejoindre le service approprié sans se faire transféré au moins 15 fois! Manque de tacte, de profesionalisme et de compassion. Très sale. ÉVITEZ À TOUT PRIX!!

Jacques St-laurent

(Translated) Following the 1 week stay at the 8th D I would like to thank all the employees who contributed to my well-being and who do everything for the patients. Even with a glaring lack of employees they really do everything to serve us. Many thanks and j, wait for the next person who dares to complain Or to complain about my hospital. Thanks again for excellent service. (Original) Suite au séjour de 1 semaine au 8ieme D je tiens à remercier tous les employés qui ont contribué à mon bien-être et qui font tout pour les patients. Même avec un manque flagrant d,employés ils font vraiment tout pour nous servir. Milles merci et j,attends la prochaine personne qui oseras se plaindre Où chialer contre mon hôpital. Merci encore pour un excellent service.

Marilune Barnes

(Translated) 12 noon, without exaggeration of expectations ... But kind and empathetic staff (Original) 12h, sans exagération d’attentes.... Mais personnels gentils et empathique

Watching Waiting

Not the best but not the worst care you can get. Better than many places in the US I have used.

Steph Solar

Had a lower back issue, doctor asks me if I had sexual intercourse with someone. I don't know how this can be related in back pain but whatever. What frustrates me the most is that my mom, that can't do anything with her hands, waiting 16 hours just to be bring back home saying " Hey, let's give you the same cream even though it doesn't work."

Rebecca Bowling

Was clean, staff was nice but wanted me to vomit in paper towels...I took a garbage.

Brigitte Nault

(Translated) Very good service, the employees are very profesional ... bravo (Original) Tres bon service, les employés sont très profesionnel...bravo

NaomiM

Why is there no COVID-19 questionnaire or visitation limits ? I had 10 + people visit my dad, I don't find that very safe. Extremely disappointed.

Pam Côté

Triage staff has no empathy, the hospital it's self is grossly under staffed, the doctor make you feel rushed even though you spent more than half a day in waiting (1 doc after 10pm in emergency ward to see waiting in patients) and the wait in the emergency is beyond ridiculous! I had a severly swollen arm to the point I couldn't feel it from a nasty fall and waited with no help or support for my arm (my bf had to ask them fir a sling and make me one and some point...) waited 16 bloody hours to finally get an x-ray and pain killers....

MeRyLo Amour

(Translated) As long as you are not Quebecers, your health is irrelevant. It's a shame but it's true. My stories are horrible. We did not even bother to check the fever that was placed without emergency. Where to complain, who can listen. ? Nobody! No equity (Original) Tant que tu n'es pas Québécois, ta santé est sans importance. C est dommage mais c'est vrai. Mes histoires sont horribles. On a même pas pris la peine de vérifier la fièvre que l on m'a placé sans Urgence. Où se plaindre , qui peut écouter. ? Personne! Pas d' équité

Barby Monroe

Je tiens sincèrement à remercier toute l'équipe de l'hôpital de Hull❤. Jai passé le dernier 2 jours là in&out et le soutient que j'ai eu a été exceptionnel. Une belle équipe de jour comme de soir, compétent, attentif et compréhensif. Malgrer la pandémie et leur fatigue, je voyais leur beau sourire derrière leur masque, au travers de leur yeux. Merci de faire votre métier et d'être qui vous êtes❤ et je tiens aussi à surligner qu'il avait aussi des étudiants en médecine extraordinaire et quipromet???? je suis fière des équipes qui y sont!! Merci et lâcher pas! Car ont vous a besoin !!❤

Eric Thomson

I had a friend with ptsd and psychoactive pharmaceuticals problems and had to be taken care of for a few weeks. She's doing fine now but she told me that her dog was killed by them because she stayed in the hospital for too long and they couldn't hold the dog in the facility any longer. I could have just picked the dog up but they decided to kill a perfectly healthy dog and member of her family. Is this some type of concentration camp going on? Poor dog. Killing pets is wrong.

Andrée Chandonnet

(Translated) I would like to thank from the bottom of my heart all the hospital environment of M for taking charge from August 13 to 20 and especially for having saved M's life and to Dr DASCALU and his fantastic team (Original) Je voudrais remercier du fond du coeur tous le milieu hospitalier de M avoir pris en charge du 13 au 20 Août et surtout de M avoir sauvé la vie et au Dr DASCALU et son équipe fantastique

Jason Mullis

Amazing Staff Services

Jenny Laporte

I think the extra hours, lack of personnel, and inadequate leadership shows significantly when you come to this hospital. Compassion is replaced by rudeness, empathy is replaced by employees just wanting to get it over with their shift. It is sad to see what healthcare was meant to be, being destroyed by bureaucrates. We really need to go back to basics here.

Katy PCE

It's not a perfect hospital but I see most people care about their patients and try their best. I've always had good experiences, either with my children or myself. Most people are kind and try their best. The hospital is old but there are some good human qualities there that are important to point out too.

Marcano Marisol

If you need Dr attention because pain or any problem please be considering that you going to spending from 10 to 15 hrs for some Dr say to you they don't have resources right now to treat you .Is very sad they let us spend all night in the waiting room as other people spending our time to see some one that can not prescribe you a Tylenol for the pain and send you home after 14 hrs of desesperation pain. I recomend you to go to a walking clinic next day or have a priced insurance and go to a prived clinic really this social health system is not working anymore in Canada .Is very sorry to see so much people suffering and have complications because all the waiting time without any attention. Please take care of your self and think twice to go there ???? ❤

Julia Sevenet

All the horror stories about this place is enough to keep you away. Even if your dying, just risk the trip to another hospital. I wouldn't want to live in their care.

Matthew Malice

Doctor only comes by once a day, and I have no phone. I have been waiting 3 days for some news from a doctor. They were asked to contact my wife's father 2 days ago, this morning they phoned me to ask if they could give him information about her, when I already told them to call days ago. We are on social assistance and her cash was stolen from her wallet by hospital staff over Christmas while she was in a delerious state. When I reported this to the head nurse, she falsely accused me of smoking in the bathroom. Neither one of us smoke. These people are thieves and do not take adequate measures to inform family of the patient's condition.

Fabienne Malenfant

(Translated) Very nice staff. We see a neurologist who is a very human person. My partner is in a wheelchair and the staff helped us a lot with directions. The MRI staff do a great job. (Original) Le personnel très gentil. Nous voyons un neurologue qui est une personne très humaine. Mon conjoint est en fauteuil et le personnel nous a beaucoup aidé pour les directions. Le personnel en IRM font un excellent travail.

CANADA

(Translated) do not go to the EMERGENCY in QUEBEC, NEVER! cross the bridge, you will be better served in Ottawa. (Original) n'allez pas aux URGENCE au QUÉBEC, JAMAIS! traversez le pont, vous serez mieux servis à Ottawa..

Oscar Godoy

I recently had to visit the Hull Hospital a few times and was very apprehensive because of its bad reviews but my experience has been extremely positive on all 3 visits. very professional and courteous staff Thank you,

Hamza Rahmouta

(Translated) never go to the emergency hull, they'll let you wait for hours and hours and you won't even see a doctor it's not an emergency !!!! ???????????????????????? (Original) ne jamais aller a l'urgence hull , ils vont te laisser attendre des heures et des heures et tu va meme pas voir un medecin c'est pas une urgence!!!! ????????????????????????

Judy McNulty

Big thank you to all the staff working here they made myself and my guidedogs stay comfortable..Thank you so much from myself, my guide dog Anik and my husband. Your the best

Andrew Letourneau

Waited over 13hrs and still no service, where are all the taxes going to?

2018 freedom

long waiting, they don't speak English. last time I checked, i had the right to be served English and French.

jason rose

Worst Hospital I have been to. Never put in my file for my x-Ray making me wait 1.5hrs for nothing:( If I could only access a hospital in Ottawa I would do it. The Canadian Health Act neglects people in Quebec (Quebec should be forced to allow it’s citizens to be able to access out of Province Health Care).

Nathalie Manchakian

went in for a scheduled ultrasound appointment but still had to wait 40minutes. In the empty waiting room, the pain from my issue got really bad and i was visibly in need of help. The only person around was a worker there, but instead of calling for help he just rolled his eyes at me and kept picking up the laundry from the rooms. In the end, the ultrasound lasted 2 minutes, the doctor didn’t even talk to me, and from what i was told the procedure was supposed to be on the phone, it wasnt at all that and i didn’t get everything i was supposed to get done.

K H

This hospital; staff and doctors must take 5 stars! My husband went to the er and he got treated immediately, staff were so friendly and helpful. And I must say not the first experience with this hospital, every time they show care for their patients. Highly recommended

melanie huot

(Translated) We are never able to join a specialist it's been a month that we call the doctor plumologe side. I made the decision to decend in town and I am directly present on the second floor we come from maniwaki his 1 hour 15 to reach a medical specialist an ordinary can (Original) Nous somme jamais capable de rejoindre un spécialiste sa fait un mois que nous telephonont le docteur côté plumologe. J'ai pris la décision de decendre en ville pis me présente directement aux deuxième étage nous venons de maniwaki ses 1 heure 15 pour rejoindre un médecin spécialiste un peux ordinaire

Nathan Hoyte

the staff here are the most unhelpful people I have ever met. worst hospital experience of my life.

Bob Bradford

I went there to have a mammogram done. I arrived about 20 minutes early and they actually took me before my scheduled time. They were helpful and friendly. It's also very clean.

Rica Nugu

(Translated) Most of the nurses (women, to be precise) at this hospital are only racites in secret. We have received the worst service, myself and my family, since Tuesday February 27, 2020. It is very sad because these types of people tarnish the reputation of an entire establishment. Please teach your staff what it is to live together and empathize. There is no reason to treat patients differently. (Original) La plupart des infirmières (femmes je précises) de cet hôpital ne sont que des racitses en cachette. Nous avons reçu le pire service, moi et ma famille, depuis mardi le 27 février 2020. C’est très désolant car ce types de personnes salissent la réputation de tout un établissement. Veuillez enseigner à votre personnel ce qu’est le vivre ensemble et l’empathie. Il n’y a aucune raison de traiter les patients différemment.

Adama Tiendrebeogo

(Translated) The worst of the worst. Waiting demurely long. Staff insensitive to the suffering of seriously ill patients. And when you try to understand why a patient has to wait so long to get emergency care, you are answered with a mixture of misunderstanding and lack of courtesy. Pfff! What misery ! (Original) Le pire des pires. Attente démésurément longue. Personnel insensible à la souffrance des patients sérieusement malades. Et lorsque tu essaies de comprendre pourquoi un malade doit attendre si longtemps avant d'avoir des soins d'urgence, on te réponds avec un mélange de méprise et de manque de courtoisie. Pfff ! Quelle misère !

Mélanie Marie

If you have a choice do not go to the ER here. I went to the ER after calling 811 and being told to go the hospital ASAP. The triage nurse I got was dismissive of my symptoms (the exact same ones I told 811) didn’t listen to half of what I said, she was very rude and then decided to just send me to an outpatient clinic the next day. I was given a copy of the ER notes where she failed to list symptoms, as well as not properly indicate those she did. When I tried to ask why she was sending me to a clinic instead she simply stated she was going me a favour and sent me out the door. One of the few test she did run in triage indicated that one things was very high though she failed to ask any questions regarding this. The woman at registration was no better, I tried explaining I was concerned they wouldn’t let me see a doctor as I could see the a paper copy of the ER notes and explained the nurse hadn’t written down many details and that those that were there weren’t properly indicated, but she refused to listen and simply went ahead with booking and appointment.

Ethan Robinson

Stay the hell away from here

Dianne Martin

they saved my life therefore I owe them big.

Linda Piercey

I want to commend the staff at the Hull Hospital for their exceptional care today (2018.05.02): from the clerk at the Radiology desk, to the 2 X-ray Technicians ( Thank you, Peter for your skill and kindness), to the clerk who arranged for me to collect a CD, to the Tech who printed it, to BB in Accounts and the lady in Archives. Everyone involved made it a rewarding experience for me.

Abbas rahal

(Translated) Bad staff and bad service at this hospital. You die before you get treatment. Go to Ottawa it's much better (Original) Des Mauvais personnel et mauvaise service à cet hôpital. Tu meurs avant d'avoir les soins. Allez à Ottawa c'est beaucoup mieux

Alex Rontirez

Very rude nurse had to try 3 times before getting the I.V right and didnt even apologize. Once she taped it my arm had a stream of blood running down it now my arm looks like a back alley heroine addict. Id feel safer if a vet was doing bloodwork on me. Worst experience

François Marc Desrochers

(Translated) I have never seen such a dirty hospital !! There were vomit stains on the walls and blood on the curtains. There wasn't even a shower in the department. Room was narrow size / no common sense I will report to the emergency room in Ottawa next time. To avoid!! (Original) Je n’ai jamais vue un hôpital aussi sale!! Il y avait des tâche de vomis sur les murs et du sang sur les rideaux. Il n’y avait même pas de douche dans le département. La chambre était grandeur étroite/pas de bon sens Je vais me présenter au urgence à Ottawa la prochaine fois. A éviter!!

ben jan

(Translated) Endless wait, a hospital without a doctor would say, I wonder where our taxes are going ... long live health care in the Outaouais, lucky that it is very rare that I need to go to the Gatineau hospital hull (Original) Attente interminable , ont dirait un hôpital sans docteur , je me demande où vont nos impôts... vives les soins de santé en Outaouais, une chance que c’est très rare que j’ai besoin aller à l’hôpital de Gatineau hull

Jp

(Translated) I am a star because these are always badly organized, and not professional at all. every time i go to hull hospital they make mistakes. the jaten recement for an operation then I had no return of call when they told me this summer that I could wait until November, returned in November japrend that everything is canceled and then we suposely try to join me (which is false) he we had a bad phone number in the associate but within 1 year been in the hospital 8 times for the same reason always and I always confirm my phone number they even the phone number to my sister, and I was informed I have to start all the steps again to have my surgery again (an operation which does not complete the yearn well last its forever healed I still have been able to come out of my leg the screws make a rejection .. these ridiculous I must return to wait for hours yet and even . (Original) je mes un etoile car ces toujours mal organiser , et pas professionel du tout . a chaque fois je vais a lhopital de hull ils font des erreurs . la recement jaten pour un operation pui jai eu aucun retour dappel quand ils mon dit cette ete que je pourais atendre jusquand novembre , rendu rn novembre japrend que tout est anuler et pui quil on suposerment esseyer de me rejoindre (ce qui est faux ) il on eu un mauvais numero de telephone dans le docier mais en lespace de 1ans ete a lhopital 8 fois pour la meme raison toujours et jai toujours confirmer mon numero de telephone ils on meme le numero de telephone a ma soeur , et la je me suis fait informer je doi recomencer tout les demarche pour me refaire operer ( une operiation qui non pas bien completer lanner deniere sa a jamais guerri jai toujours du pu qui sor de ma jambre les vis font un rejet .. ces ridicule je doi retourner la atendre des heure encore et encore .

Adam Truman

No one deserves a hospital as bad this one

C

Deceitful, false, liar, abusive, dangerous,hateful,spiteful,insultive, bullying, cheater, offensive, fraudulent, stealer ,judgmental, insincere, selfish, cowardly, user, loser, malevolent, disruptive, argumentative, insincere, betrayer, scandalous, malignant, callous, immature, childish, pathetic, upsetting, dysfunctional, narcacistic, whinning, careless, demeaning,demonic, destructive, crass, fiendish, flawed, egotistical, disrespectful, moody, self centered, sarcastic, spoilt, angry., graceless,

Suzanne Barnes

Étais en urgence pour le coeur.. 3h30 d'attente à l'urgence pas si pire.. après jai eu une chambre ou jai donné du sang, faite un écho et me reposer.. un moment donné je mourais de faim l'infirmière à l'urgence ma amené un petit lunch.. très apprécié.. un service humain finalement, yêtait temps!!!

Dana Bennett

Went Saturday at 11:45 am. Waited 17 hours in the waiting room. I guess everything is more important than pain, burning, infection, migraine with nausea as ppl kept going in before me. Next time I'll make sure I'm screaming in pain with lots of bleeding then maybe I'll get to see a doctor quicker

Filip Liszkowski

(Translated) avoid it like a plague ...... (Original) évitez-le comme une peste......

Marjolaine Leduc

(Translated) Very efficient and human staff. Presented to the emergency room with baby 16 months old who had been experiencing a fever of 40.4 ° for only a few hours. I never came out of the yard, direct put in the back. Inhalotherapeuthe, doc and nurses. Stabilized and X-ray quickly. Pneumomy diagnosed. Supported me from start to finish. Even gave a new bottle of Motrin for the house (Original) Personnel très efficace et humain. Présentée à l'urgence avec bébé 16mois qui faisait 40.4° fièvre depuis quelques heures seulement. Je ne suis jamais ressortie du triage, direct mise à l'arrière. Inhalotherapeuthe, doc et infirmiers. Stabilisée et radiographie rapidement. Pneumomie diagnostiquée. M'ont appuyé du début à la fim. Même donné une bouteille neuve de Motrin pour la maison

Court Campbell

This hospital is poorly ran. If you're speaking English good luck seeing a doctor at all!! My mother has been here twice! And same thing has happened TWICE, people who arrived after her were being sent home BEFORE her. All she needed was a cast on her wrist and was told another 5-6 hours after sitting there since NOON! UNBELIEVABLE! I think attitudes and the care of patients NEEDS TO CHANGE. These Doctors and Nurses Do NOT CARE!!!

Melissa Last

I've had the misfortune of having to visit the Hull Hospital more than once. While the doctors/surgeons I've met are incredibly friendly and knowledgeable the support staff are the complete flip side. DO NOT Expect to receive any information/directions/help in English. Even though Hull is slight minutes from Ottawa you will not find help in English. It's frowned upon and you can expect to be scowled at and have eyes rolled for even muttering "Hi!". There is zero bilingual signage, so good luck if you can't even read basic French.

Josh augusta

I understand why this is rated the worst hospital in Canada. had an asthma attack and couldnt breathe, took me one hour to see someone and they tell me I didnt need an oxygen mask (which helps my lungs everytime). i legit couldnt breathe and thought i was going to die. They are racist and disrespectful they dont care about your well being. worst experience ive ever had in my life.

Sara Rad

After three hours of waiting the only admitted one person to be seen by the dr. They really didn't pay any attention to the people in pain. I went in with a head enjury from a fall and I felt completely ignored.

Mary manyica

(Translated) I am giving you 5 stars because of a remarkable improvement. I have been in this hospital several times for different health problems of relatives or myself. Sometimes I was hesitant to go to this hospital to alleviate the anxiety and stress. Yesterday, I took my son to the emergency room around 6 am and saw a huge improvement. I was impressed to see how the reception staff were very kind and welcoming. They were ready to guide clients / patients, which is very important to reduce stress for patients. The consulting doctor in the emergency transferred my son to the consulting specialist at the Gatineau hospital-outpatient clinic. Same thing at the Gatineau hospital, the service was also impeccable. Good continuation. (Original) Je vous donne 5 étoiles à cause d' une amélioration remarquable. J' ai été dans cet hôpital plusieurs fois pour différents problèmes de santé des proches ou de moi-même. Des fois, j' hésitais d' aller dans cet hôpital pour alléger l' angoisse et le stress. Hier, j' ai accompagné mon fils à l' urgence vers 6 h du matin et j' ai pu constaté une très grande amélioration.. J' ai été impressionnée de voir comment le personnel à l' accueil était très gentil et accueillant. Ils étaient prêts à orienter les clients/patients , cela est très important pour diminuer le stress des malades. Le médecin consultant à l' urgence a transféré mon fils au médecin spécialiste en consultation à l' hôpital de Gatineau-clinique externe. Même chose à l' hôpital de Gatineau, le service était aussi impeccable. Bonne continuation.

Nicole B

They are incompetent, lack compassion and this has been this way for the past 50 years that I know of. For the few doctors and few nurses that are the exception, the risk of getting appropriate medical attention is slim and far too risky. DO NOT GO THERE IF YOU CAN AVOID IT. I'd go see my vet before going to that hospital. I'm not being nasty - this is the God forsaken TRUTH. This hospital should be shut down. I've lived in this area my whole life and know far too many victims that have experienced this nightmare. Whoever thinks this is a good hospital doesn't have a clue and MAYBE just got lucky. How worrisome is that?

Marc Gagnon

(Translated) I received a pacemaker on July 27 at the Hull hospital. I can tell you that I received really good level of care. The busy staff cared about their patients and worked professionally all the time. I particularly liked seeing 5 or 6 different people from very different origins working together (a great model of integration into the workplace!). I received care and / or advice from 10 or 12 nurses / technicians during my short stay and I thank them wholeheartedly. Marc Gagnon (Original) J ai recu un pacemaker le 27 juillet dernier à l hopital de Hull.. Je peux vous affirmer avoir recu des soins vraiment de bon niveau. Le staff très occupé se préoccupait de leurs patients et travaillait sans cesse de facon professionelle. J ai particulierement aimé voir 5 ou 6 différentes personnes de d origine bien différente travailler ensemble ( un beau modèle d intégration au travail !). J ai recu des soins et/ou des conseils de 10 ou 12 infirmières/techniciennes durant mon court séjour et je les remercie de tout coeur. Marc Gagnon

Red Dre

(Translated) This is another reason that will quickly make me leave Gatineau at the end of my 20-month professional commitments with my family. An emergency service where we wait more than 6:00 (without seeing any caregiver) to finally hear that we should go the next day to a private clinic or to the Ottawa emergency room ... THIS IS A Joke !!! While we are not even 10 people in the waiting room, this pseudo emergency service is not able to treat us! Think of the Hull ER more like a field infirmary from a third world country and if you really are in an emergency don't waste your time go to Ottawa. Shame on you Municipality of Gatineau! (Original) Voilà une raison supplémentaire qui me fera vite quitter Gatineau dès la fin de mes engagements professionnels de 20 mois avec ma famille. Un service d'urgence ou l'on attend plus de 6h00(sans voir aucun soignant) pour enfin entendre dire qu'il faudrait aller le lendemain en clinique privée ou aux urgences d'Ottawa... C'EST UNE BLAGUE !!! Alors qu'on n'est même pas 10 personnes en salle d'attente, ce pseudo service d'urgence n'est pas capable de nous soigner ! Considérez les urgences de Hull plutôt comme une infirmerie de campagne d'un pays du tiers monde et si vous êtes vraiment en situation d'urgence ne perdez pas votre temps allez à Ottawa. Honte à vous municipalité de Gatineau !

Marc Lafortune

(Translated) In 2 hours, I was able to see a doctor and have the results of my x-rays. A word of advice: Consult the Quebec Emergency Wait Times before choosing your hospital. (Original) En 2 heures, j’ai pu consulter un médecin et avoir les résultats de mes radiographies. Un conseil : Consulter les Temps d'attente dans les urgences du Québec avant de choisir votre hôpital.

Julie Tremblay

(Translated) A big lack of staff that leads to a rotten service (Original) Un gros manque de staff qui emmène a un service pourri

Martin Rose

(Translated) Very slow service (Original) Service très lent

Jean Ravenda

(Translated) 2 appointments for examinations at the dep of nuclear medicine and cardiology. Excellent service received particularly from Julie who served all patients with tact, efficiency and compassion even with a lack of staff. Well done! (Original) 2 rendez vous pour examens au dep de medecine nucleare de la cardiologie. Excellent service recu particulierement de Julie qui a servi tous les patients avec tact, efficacité et compassion meme avec une carence de staff. Bravo!

Cohn Odding

Once your admitted in the hospital you get excellent treatment. Its the triage staff that caused me to give the hospital a one star. To them you are just a number. They have no bed side manor and couldn't care less if you stayed or left. We chose to leave after 4 hours of waiting. All the nurse said on our way out, after we asked for my wife's hospital card was good luck. We don't need luck, we need a hospital that runs like a hospital, that treats you like a patient, not like cattle.

Crash Vanier

Service at this hospital is absolutely horrible. It is clear that patients don't matter at this hospital. With 6 to 7 hour wait times you are better served to drive to Montreal for 2 to 3 hour wait times at the Jewish General or St Mary's. Better yet forget Quebec, move to Ontario. Quebecers pay the highest taxes for some of the worst health care and crumbling infrastructure in the industrialized world.

Philippe L-Larcher

(Translated) The nurses and paramedics laugh at a person with a mental illness and crisscrossing mad and the staff are aware of his illness ... no one wants to take care of it even some say decalisse its from here (Original) Les employé infirmières et ambulanciers rit d'une personne ayant une maladie mentale et la traite de criss de folle et le personnel est au courant de sa maladie... personne veut s'en occuper même que certains dise decalisse sa d'ici

Troye Petersen

I told them that at my age, my father suffered an aneurysm. I came in with a pounding headache, nausea, and a priority requisition for an mri, and 7 hours later I had received no treatment.

P-P G.

(Translated) I think I barely spent 30min in the emergency room. It was done quickly and well ???? We'll say what we want, but I have no complaints XD (Original) Je penses que j'ai à peine passer 30min à l'urgence. Ça s'est fait vite et bien ???? On dira ce qu'on voudra, mais je n'ai rien à redire XD

Jason

I cannot believe how much disgust I can have for a Hospital I've never stepped foot in. My Father had died of a heart attack on the 3rd of January and Paramedics had brought him here. The paramedic took my Fathers entire wallet for his information (As to why he wouldn't just take the necessary cards from his wallet and leave the wallet behind is beyond me)... Upon calling the Hospital about his wallet the security was rude and wasn't even sure where it was. It was as if I was causing an inconvenience to him... It somehow ended up going with his body to the cremation funeral home. The funeral home was shocked at the level of negligence. When I got his wallet back, they just tossed all his cards all loosely in the wallet in a big mess. No care or respect given in any way. I know my Father would always have a certain amount of cash on him, and his wallet had zero cash in it when I got it back...It is truly disgusting a place called a "Hospital" is this unprofessional. They have no protocol and etiquette on how to handle belongings of the deceased. It's very difficult to grieve a loss when a place like this creates nothing but anger.

Eric Larocque

I’d give it a zero star if I could. Don’t expect the service to be any faster with an appointment.

jamie ayokosok

After working in a hospital for years , I had displaced shoulder and after 7 hours of wait hasn't still seen the doctor. But ppl came after me and were seen already is a racial fact or ?

Paul Wilson

This emergency department was filthy, vomit on the waiting room floor for over 2 hours, people had been lied to about the waiting time as we were.Only one doctor available for the entire emergency department. We were told on 3 separate occasions that we were next to see a doctor after an 8 hour wait, only to be shuttled into a little room and then told we wouldn't be seen until the next morning. This hospital should be shut down. Do not go there, people were in tears with pain after waiting for over 16 hours. Inhuman level of service for our tax dollars.. This is an embarrassment to the Quebec medical system.

Marie-Chloé Kairouz

(Translated) I have never seen such rude, heartless, patient-friendly staff. This hospital is a real nightmare! This is my first and last time to go there. A word of advice never leave your parents or children without your supervision! Super silly and wild with the sick. INCOMPREHENSIBLE! It is disgusting and immoral this place. If I could give 0 star, I would be happy to. (Original) J’ai jamais vu un personnel aussi impolie,sans coeur et ayant aucune sympathie avec les patients. Cet hôpital est un vrai de vrai cauchemar! C’est la première et la dernière fois que j’y retourne. Un conseil ne laissez jamais vos parents ou enfants sans vôtre surveillance! Super bête et sauvage avec les malades. INCOMPRÉHENSIBLE! C’est degeux et immoral cet endroit. Si je pouvais donner 0 étoile, je le ferai avec plaisir.

1gorand

No notice on new procedures . Now we need to make an appointment for blood tests but nowhere on their website is a warning of the rule change. I showed up this morning to be turned back to make an appointmet when the appoinment center opens at 8 am. Now it is 06:55. i ve been going to this hospital for my blood tests for the last 5 yeas. From twice a week to every 3 months. So for their lack of i gove them 1 starttransparency

Gaston Fortin

(Translated) Very good emergency care, efficient and helpful staff. There are small irritants but in the vast part of the care it is very effective. (Original) Très bon soin à l'urgence, personel efficace et aidant. Il y a des petits irritants mais dans la vaste partie des soins c'est très efficace.

Mary Kour

The worst experience

Nicholas Obomsawin

I cant believe I pay the same taxes as everyone in quebec for sub par health services. La Presse revealed the Gatineau Hospital leads all hospitals in the province in the number of deaths determined by provincial coroners to have been caused by medical error, with 34 over the last decade.

Jesse Roy

Brought my mother here a few years ago. She had severe bronchitis and was put into a solitary room. I waited with her. We asked the staff to get her some advil or tylenol for the pain white waiting to see a Doctor. 3 or 4 nurses said they would come and give her some but never did. I went and asked at the desk for some information. There reply was: If your so worried about your mother, maybe you should stay and look after her yourself. The Staff is horrible !!! 3RD World country has better hospitals then this one.

Love Jeudy

This place is Horrible , I seriously wish I can complain to the government..had a miscarriage, made me wait for over 8 hours sitting on a chair bleeding none stop my spine started hurting and my neck , they truly don’t care about people I don’t know who make those people nurses and doctor becouse I know it that the career path that you Choose it mean that you care for other right? Not theme ... seriously please don’t go there.

Amanda Rockburn

Wish rate could be 0 worest hospital staff ever. No compassion for patients. They keep it freezing so everyone us wrapped in their coats. If you DON'T speak French my advice find a different hospital. They are rude, indifferent and dismissive.

Benoit Lavoie

Worst hospital ever. Went there several times with my girlfriend for a recurring illness they still have no idea what it is. Dr Ayoub is the worst ever. Doesn't care about his patients and even decided to make my girlfriend feel bad for "wasting his time" for a scan. Bring told by the nurse that it's a "busy Monday" after asking how long it would take before seeing someone when there was 2 people at the emergency. You could probably get better results off googling than waiting hours in that place. Another reason, sister goes there several times before of horrible back pains to the point she could not move anymore and all they would do is prescribe pain killers. She literally had to threaten to take matters in her own hands before she was taken seriously and they actually did something only to find out she had a fractured vertebrae in the lower back. Now she had to live the rest of her life with loss of feeling in her leg but they don't care. Honestly, I wouldn't go there even if my life depended on it. Beware.

Tex Cohen

They only want to see you when your dead, that way it'll make their job easier. These people might as well be wearing t-shirts that say I hate my job because it's so apparent they do and hate the patients that come in. One receptionist even mocked my french, very classy. What is wrong you people ? I've been to a hospital in Cuba and it was hands down better than this dump.

Lynda Plamondon

(Translated) The application shows the travel time (Original) L'application indique le temps du trajet

Yves Lacasse

(Translated) Unacceptable expectations for emergency users then they lost my records ... I recalled After 1 year and the girls told me "sir you have to wait" without really taking the time to check where my file was made. checking and research ...... supposed that it is the fault of the archives so I had to wait 3 years to make me operate for inguinal hernia ...... bravo! Once you are taken care of there the service is good but the staff is overloaded. For the taxes that pay going to the health it is really very badly managed. (Original) Attentes inacceptable pour les usagers de l'urgence ensuite ils ont perdu mon dossiers...j'ai rappelé Après 1an et les filles mon dit "monsieur vous devez attendre ' sans vraiment prendre le temps de vérifier où était rendu mon dossier .après maintes vérification et recherche......supposé que c'est la faute des archives donc j'ai dû attendre 3 ans pour me faire opérer pour hernie inguinal......bravo ! Une fois que tu est pris en charge là le service est bon mais le personnel est surchargé.Pour les impôts qu'ont payent allant à la santé c'est vraiment très mal géré.inacceptable

Jenna Smith

Hull Hospital is atrocious. My husband had a heart attack at home and was brought there where he died October 8th at the age of 33. When I got there after bringing our 13 month old to her grandparents quickly they had the doctor come talk to me and he was so unprofessional. He sat there legs open looking very casual and decided to give me a long winded "timeline" of what happened there instead of telling me he had passed away. I had to interrupt and ask if he was alive to which he told me he was not. When I started crying he got up quickly and said he had to go and that we can get a nurse to get him later. It was the most unprofessional thing I've ever witnessed. Then on top of that my father in law called to find out more information and they couldn't find his body! Then someone called him back and said they had found him. Then he asked if we could get his belongings (cell phone, chain etc) to which they said they couldn't find them and that they didn't have them. Also when my father in law finally got to talk to the horrible doctor about what happened he said it was "natural cause" and that if we wanted an autopsy it would cost upwards of 10,000. How does a 33 year old man suddenly die of a heart attack and you rule it natural without investigating what could have caused it. We are horrified with how this whole thing happened.

Paul Steenhof

I was in the Hull Hospital for major surgery. I found the staff actually very friendly and accommodating, even though I struggle with French. I think perhaps the hospital is trying to improve its image, but my experience was very positive. I commend the staff at the hospital because to me, there must be a concerted effort for good service. That to say, I think what many people are commenting on is a reflection of demand far exceeding resources. But I believe there must have been efforts to improve services based on what is available

Stephania Montana

They don’t even answer the phone.

bappa muktar

(Translated) I went to Hull Hospital today for a hearing. I received excellent service. The staff was very courteous. I take this opportunity to thank Dr. Mercier of the Department of Radiology and Isabelle of the Department of Ultrasound for their kindness to me. (Original) Je me suis rendu à l'hôpital de Hull aujourd'hui pour me faire ausculter. J'ai reçu un excellent service. Le staff était très courtois. J'en profite pour remercier Dr. Mercier du département de radiologie et Isabelle du département d'échographie pour leur gentillesse à mon égard.

Eve Sd

(Translated) No outside indication to go get someone sick. In short, we walk around the building without really knowing if we are in the right places. Garbage everywhere everywhere everywhere. The guy from the parking lot came and told me to move my vehicle and put it in a towing place at your expense ... total mess. (Original) Aucune indication extérieure pour aller chercher quelqu'un de malade. Bref on fait le tour de la bâtisse sans vraiment savoir si on est au bon endroits. Déchet partout partout partout. Le gars du stationnement viens me dire de déplacer mon véhicule pour le mettre dans un endroit remorquage à vos frais... le bordel total.

Mike Landry

I'd give it zero stars if I could

Soul Survivor

The doctor is fine but no one reminds you to do an appointment before leaving... so now I have to wait another month until I go get a check up that was supposed to be this week and waiting time is the worse I have ever experience there

Br Ma

EDIT 23/07/2020: I had a telephone appointment for today at 3:10pm to speak with a specialist about a chronic condition I need help with again. 3:10pm passed, so I phoned the front desk and got transferred to another number, who hung up on me. I phoned back at the front desk, was then put on hold, and said I was on the list so I will be phoned today. 4:30pm came and no call. So I had to physically go to the hospital to try and sort this out. I was told to go to the external clinic down the hall. It was closing, so I was greeted there with a look of irritation. I told them I had an appointment today and was never contacted. After five or more minutes of searching for my file, it was on the wrong plastic cart with a bunch of other files. So I assume I was not contacted because my file was on the wrong cart. The person who was looking for my file said it was a mystery but go to the emergency ward if my health changes. I am sure I am definitely not the first person this has happened to. No service provided for my health so I wish I could give 0/5. My father went here three times over the last month with worsening abdominal pain and progressive inability to eat anything. Each time, the doctor was not able to diagnose the problem, prescribed totally irrelevant medications, and only ordered a CT scan for September 7th (it was August 1st) and a gastroscopy within a month (he can't eat at all so how can we wait a month). We went to the Ottawa General Hospital and the intelligent doctor there immediately saw the urgency of the matter and diagnosed adrenal tumours with involved lymph nodes with one simple CT scan. Talk about a dysfunctional medical system; we're all relying on a system that can't even diagnose potentially serious cancer in time. This province needs to get its act together. Note: I went in to see a nurse here due to chest pains around the heart, and he refused to serve me in English (he said in French that we're going to be here for a long time unless I speak French, at which time he called over a SECRETARY to translate for him. You can't have an employee who cannot function in the capacity of his job).

Cynthia Westaway

I have just had hip replacement surgery a the Hull Hospital (April 2016) It was a well organized and very professionally run experience for me from start to finish. The wait times for appointments were well managed by the number system, nurses and a volunteer. I had a great pre surgery class taught in English for my group. I met my surgical nurse and anesthetist in advance and all questions were answered. I tried to speak bilingually but everyone gave me my materials in English and explanations in English. What a kind effort! The only exception was the Head nurse that discharged me. She spoke quickly and in French. But I felt I could have slowed her down and asked for English discharge materials and she would have been helpful. I just wanted to go home! All in all, Dr. Cory Richards is an excellent surgeon. I am up and moving well after just a couple of weeks and he obviously inspires his team to work well and seamlessly. I highly recommend this medical group at this hospital (Anglais ou Francais) for hip replacement surgery. Cynthia

Geoff Salmon

Dirty, disorganized, grossly incompetent staff. Belongs in a 3rd world country. Staff openly refer to it as 'Hell Hospital'. The additional travel time across the Ottawa river into Canada, and a 1st world healthcare facility is highly recommended. An utter disgrace.

Alevtina SINGH

Husband was waiting for 5 hrs with my child which had an open bleeding wound to glue or stitch it..eventually left because my kid was way overtired hungry and sleepy

Robert Austen-Brown

Expect a very, very, very long wait... Bring a series of books with you. You may end up sleeping on a chair... I did!!!

Youkella MissLub

(Translated) Excessive waiting time. More than 2h30 for a blood test. It is the managers of the overpriced parking lot who are rubbing their hands. (Original) Temps d'attente abusif. Plus de 2h30 pour une prise de sang. Ce sont les gestionnaires du parking hors de prix qui se frottent les mains.????????

Hed Mark

(Translated) I have had the misfortune to go to Hull hospital several times during the year, once in the emergency room and again for an outpatient procedure. Both visits were terrible. Emergency: I waited 12 hours to be seen by a doctor. The nurses in the emergency room are the most rude I have ever met. They are totally lacking in compassion and are completely disinterested in their work. The doctor, surprisingly, had good contact with the patients. Follow-up visits were adequate. Outpatient procedure: When I woke up, the doctor did not visit me for a post-procedure report and I did not receive any written documents. The nurses refused to provide me with any documents. So I was kept in the dark for weeks as to what the doctor might have found, if the procedure was successful, what to watch out for after the procedure. And to top it off, the nurses didn't confirm with me how I was going to get home, they literally told me to grab my things and leave the hospital. A terrible experience. In addition, the staff are openly racist. But hey, the first 2 hours of parking are free. Thank you Legault! A star for that! (Original) J'ai eu la malchance de me rendre à l'hôpital de Hull plusieurs fois au cours de l'année, une fois aux urgences et une autre fois pour une procédure ambulatoire. Les deux visites ont été terribles. Urgence: j'ai attendu 12 heures pour être vu par un médecin. Le personnel infirmier des urgences est le plus impoli que j'aie jamais rencontré. Ils manquent totalement de compassion et sont complètement désintéressés par leur travail. Le médecin, étonnamment, avait un bon contact avec les patients. Les visites de suivi étaient adéquates. Procédure ambulatoire: À mon réveil, le médecin ne m'a pas rendu visite pour un compte rendu post-intervention et je n'ai reçu aucun document écrit. Le personnel infirmier a refusé de me fournir des documents. J'ai donc été tenue dans l'ignorance pendant des semaines de ce que le médecin avait pu trouver, si l'intervention avait été un succès, ce à quoi je devais faire attention après l'intervention. Et pour couronner le tout, les infirmières n'ont pas confirmé avec moi comment j'allais rentrer chez moi, elles m'ont littéralement dit de prendre mes affaires et de quitter l'hôpital. Une expérience terrible. De plus, le personnel est ouvertement raciste. Mais bon, les 2 premières heures de stationnement sont gratuites. Merci Legault! Une étoile pour ça!

opusv5

I had once a negative experience at their emergency: waiting hours with no service; however, I recently had a one-day heart surgery intervention and it went well, perhaps saved my life. Some aspects of this hospital don't work, others do, it seems.

Aputi Doxtator

The doctors and nurses were lovely. However, multiple receptionists were very difficult and they refused us emergency care. When we asked for help and direction they were very rude and condescending. I hope we never have to deal with this place again because we've been jumping through paperwork hoops for 4 days, leaving my partner in unnecessary discomfort. Hopefully your stay will be better than the 4 days we've delt with.

Bruno Cyr

(Translated) For my part, I had one-day surgery and everything went well throughout the process. But I have a back problem and I was referred to a neurosurgeon (DR Karram) not to name him. There isn't a more unfriendly person than him and even when he is on a date it doesn't necessarily mean you will see him or even talk to him. I haven't worked for almost 9 months and I'm at the same points as at the beginning. So if you need a neurosurgeon to check elsewhere it's gonna be worth the cost I'll tell you. (Original) Pour ma part j'ai subie une chirurgie d'un jours et tout a bien été tout au long du processus . Mais la j'ai un probleme de dos et j'ai été référé a un neurochirurgien ( DR Karram) pour ne pas le nommer. Il n'existe pas de personne plus antipathique que lui et même lors qu'il donne un rendez-vous ca ne veut pas nécessairement dire que vous allez le voir ou même lui parler . Ca fait presque 9 mois que je ne travail plus et je suis au même points qu'au début. Donc si vous avez besoin d'un neurochirurgien vérifier ailleur ca vas valoir le cout je vous le dit.

Jeremy Rowe

Go to ottawa

J.P.B.

The service the staff provide at this hospital is horrendous. I have had elderly family members that have had(and are) to stay here and everything about the experience was heart wrenching and terrible.... We were fortunate enough to be able to visit daily to ensure any care was/is given. Please go somewhere or anywhere else if you have the choice.....

Cassie Maalouf

(Translated) Worse hospital, not only as an establishment, but especially for the worst on the service that nurses give. They have no empathy, they are rude and no sympathy. THEY ARE SUPER RACIST !!!! if I could also give a 0 I would give it with pleasure !!! (Original) Pire hopital, non seulement comme établissement, mais surtout pour la pire sur le service que les infirmière donnent. Ils ont aucune empathie, ils sont impolies et aucune sympathie. ILS SONT SUPER RACISTE !!!! si je pouvais egalement donner un 0 je le donnerai avec plaisir !!!

Nicolas Chalifoux

(Translated) Deplorable service !! I got there in an emergency ambulance for a bicycle accident. I come out 4 hours later, with untreated wounds, an untreated broken wrist and an untreated broken shoulder. It's been 6 days since this accident happened and I just learned that my wrist and my shoulders are broken, really not strong !! Seriously, I understand why this hospital is the worst in Quebec. (Original) Service déplorable !! J'y suis entré en ambulance d'urgence pour un accident de vélo. J'y ressors 4 heures plus tard, avec des plaies non soignées, un poignet brisé pas soigné et une épaule cassé pas soigné. Il y a maintenant 6 jours que cette accident est arrivé et je viens d'apprendre que mon poignet et mon épaules sont cassés, vraiment pas fort !! Sérieux, je comprends pourquoi cette hôpital est la pire du Québec.

Isabelle Durivage

(Translated) It's now 14h that I'm waiting to see my father, nobody knows where he is! This is the house of horrors here I have never been so bad to my humanity ???? NEVER go there, it could, the food is bad, the management is aberration I am ashamed for them! (Original) Ça fait maintenant 14h que j’attends de voir mon père, personne ne sait où il est! C’est la maison des horreurs ici je n’ai jamais eu autant mal à mon humanité ???? n’allez JAMAIS là, ça pu, la nourriture est mauvaise, la gestion est aberrante j’ai honte pour eux!

Kassy Watson

One of the worse experiences I have ever had with a hospital. I've currently sat for 13 hours after refusing seeing a outside clinic. The reason I refused was a combination of requiring a medical note for work and the paperwork not being correct. The first triage nurse indicated I would likely need iv antibiotics for infections in my feet. Since she left I had paperwork given to me stating burns. If you cant make the proper paperwork how can I trust your outsourcing. As I write this I havent seen a nurse in over three hours and I still havent seen a doctor. This is ridiculous

Maxime Beaulieu

Its better to shoot yourself then to go there and get help for a hurt knee !!

Dinu Siric

Very long service, I am waiting 7 hours now. The nurse at triage is not very professional. Had a ear problem, first sent me to pharmacy to get some over the counter remedies. I did that, it got worse. Got back to emergency and was advised that it will take a while till someone will see me. 7 hours past but still no one called me.

Amine AB

(Translated) Disaster. Come at 11am. At 5pm we are told that the emergencies are full go to another hospital. (Original) Catastrophe. Venu a 11am. A 5pm on nous dis que les urgences sont pleines allez dans un autre hopital.

Doreen-Ann Labelle-Cheung

My dad is 83 has a hard time walking and difficulty breathing and they have No wheelchairs. I am always asked by the front desk to check outside and around the floor and there isn't any. I went 3 times in August with him and there was none around. 1 night my dad went by ambulance the nurse put the wrong bracelet on his wrist. My mother had to tell them. When they cut the bracelet the nurse cut his skin and he was bleeding. My mother had to tell her to desinfect him he is on Coumadin. When the nurse took his blood she also dropped the blood vile on the floor. Very incompetent!!!'

Kirk Darch

10 hrs wait and when I called they hung up on me because I did not speak French!

Johanne Grondines Larivée

(Translated) Very well (Original) Très bien

Alain Desbiens

(Translated) Very poorly managed and badly treats good employees. If you are a bad employee and you sleep at work, welcome A big zoo without a captain! I am a trainer in hygiene and sanitation, I was never supported, so I had to check everyone's techniques, I been threatened verbally and physically. We threatened to break my car and in addition, we are in outbreaks and the world is sleeping in the utilities. What to do in these conditions and where the managers do not leave their offices? (Original) Très mal géré et traite mal les bons employés. Si vous êtes un mauvais employé et que vous dormez au travail, bienvenue.Un gros zoo sans capitaine !Je suis formateur en hygiène et salubrité, on ne m'a jamais appuyé, alors que je devais vérifier les techniques de chacun, j'ai été menacer verbalement et physiquement. On a menacer de briser mon auto et en plus, on es en éclosions et le monde dorment dans les utilités.Que faire dans ces conditions et ou les gestionnaires ne sortent pas de leurs burreau ?

Mathieu Martel

(Translated) One word: disorganization! (Original) Un mots: désorganisation!

Kimberly-Ann Foley

(Translated) Same thing, arriving at 7:30 am and leaving at 1:30 am. (Original) Même chose, arrivée à 7:30 am et sorti à 1:30 am.

Conor Harvey

Terrible staff. Rude and extremely unprofessional. As usual hull hospital has proven that our « free healthcare » is a joke. I told the lady i was unvaxxed when she asked me and she completely changed her tone and professionalism towards me. Don’t waste your time there

Marc White

Dirty hospital and smoking is allowed at the entrance Tons of smokers in wheelchairs connected to med poles smoking at the entrance. Very disappointed Dirty filthy hospital

Morgan Sheppard

Staff are rude, unprofessional and outright horrible. The facilities are crumbling and insanely outdated, even the parking lot can't be used since it is in such a state of ruin. The parking lot is a good reflection of the inside of the hospital. Even if this hospital had its facilities updated, the horrible staff need training on how to handle patients.

HeyDye01

You're a number at that hospital, not a human being :(

Le Fonctionnaire

(Translated) I put a single star, because the emergency doctor (doctor Lamarche-Cliche) who received me was excellent with me from a human point of view as well as the second nurse I saw who was in triage ( I will not say the same for the first one, however). But the doctor, although very sympathetic, did not hear my call for help and did not prescribe something suitable for me. Besides, I arrived at 2am, I went out in the afternoon. I waited 10 hours in the waiting room and when it was finally my turn to pass, I still waited more than half an hour in the cube. Let someone wait in psychic distress for so long, I find it inhuman, and I see that I am far from the only one complaining about the waiting times. (Original) Je mets un seule étoile, car le médecin des urgences (le docteur Lamarche-Cliche) qui m'a reçu a été excellente avec moi d'un point de vue humain ainsi que la deuxième infirmière que j'ai vu qui était au triage (je ne vais pas en dire autant de la première par contre). Mais le médecin, bien que très sympathique n'a pas bien entendu mon appel au secours et ne m'a pas prescrit quelque chose d'adapté. Par ailleurs je suis arrivé à 2h du matin, je suis ressorti dans l'après midi. J'ai attendu 10 h dans la salle d'attente et quand enfin ça à été mon tour de passer, j'ai encore attendu plus d'une demi heure dans le cube. Laisser attendre aussi longtemps quelqu'un en pleine détresse psychique, je trouve ça inhumain, et je vois que je suis loin d'être le seul à me plaindre des délais d'attente.

Steven Britt

(Translated) If you are in a precinct and you go to this hospital for an appointment that you have given and that you are talking to a certain Danielle .... I am very annoying to you .. No class. She clearly doesn't like her job treating patients like she did with us. Especially if you are young it does not take you seriously. I was excessively disappointed with her very arrogant attitude and when you can do more and you cry in front of her (because you are not sure if your baby is still alive in your belly), she laughs you in the face and you said: ah poor ptite. It is like her that she manages her clientele and it is with someone like her that the hospital deserves a big 0. No empathy for the clientele. I, for my part, could, I will return. (Original) Si vous êtes en ceinte et que vous allez à cette hôpital pour une rendez-vous quon vous a donner et que vous parlez à une certaine Danielle.... Je vous la déconceil grandement.. Aucune classe. Elle n'aime clairement pas sa job pour traiter des patients comme elle l'a fait avec nous. Surtout si vous êtes jeunes elle ne vous prend pas au serieux. J'ai été excessivement déçu de son attitude très arrogant et quand vous en pouvez plus et que vous pleurer devant elle (car vous n'êtes pas sur si votre bébé est encore en vie dans votre ventre), elle vous rie dans face et vous dit: ah pauvre ptite. C'est comme sa qu'elle gêre sa clientèle et c'est avec du personne comme elle que l'hôpital merite un gros 0. Aucune empathie pour la clientèle. Moi pour ma part pu j'amais j'y retournerai.

Al

The worst hospital all over the world, worse than even undeveloped country’s medical system. Even though I was taken an ambulance to get this hospital, I had waited to see a doctor over 10 hours. Eventually a nurse told me that I can go home without seeing the doctor cuz they’ve decided that I wasn’t an emergency patient. I still have extreme pain. I’d like to give -100k starts.

Guillaume Lacerte

(Translated) Their 1947 ventilation system with extra noise generator creates noise pollution throughout the neighborhood. (Original) Leur système d'aération de 1947 avec extra générateur de bruit crée de la pollution sonore dans tout le quartier.

Denis Larente

(Translated) Terrible service in every way makes this hospital really hard (Original) Service terrible dans tout les sens fait vraiment dur cette hopital

Hugh Langley

Arrived with two fingers nearly severed and glass embedded in leg. Waited for 7 hours before having family pick me up and take me to civic, where I was in, sown up and out the door in under 3 hours. Of note, the waiting room at civic had at least 20x the number of patients and staff 20x friendlier and more helpful. I would give hull emerge 0 if possible (and 5 to the civic).

Justin Bernier

Waited over 12 hours after X-rays to see if my ankle was broken or not, people that were there for only 2 and had the same problem as me went before me

cfbarroso

Just waited 9 hours with my wife in the emergency. But there was only one doctor. During 9 hours he/she called only 9 patients. We left without having our appointment.

Diane Charette

(Translated) My husband is in the emergency right now, January 16, 2017, the nurses, attendants, Dr. De Garde last night, all a 10/10. Smile, warm, great care! It is a remarkable group !!! I must thank with heart !!! Thank you the staff !!! (Original) Mon époux est à l'urgence en ce moment, le 16 janvier 2017, les infirmières, préposées, le Dr. De garde hier soir, tous un 10/10. Sourire, chaleureux, super de bons soins! C'est un groupe remarquable!!! Je dois remercier avec coeur!!! Merci le staff!!!