Reviews of Hospital De Papineau (Hospital)

L. Hay

I had minor surgery today at this hospital. Everything about it was as wonderful as it could possibly be. I was called way before the surgery by an incredibly nice woman who explained everything in detail and answered all my questions - and then gave me her direct extension so I could call if I had any other concerns. The surgery today went very well and everything around it was terrific - the hospital staff, the surgical team. I know that everyone has been stressed during this time of the pandemic but it did not show around me today. I highly recommend this hospital and will always be grateful for my experience today. Thank you SO much!

Dan S

Maybe since covid hit they are having a tough time keeping up. I had family in there yesterday and emergency resembled a m.a.s.h. unit. Washrooms dirty. My family member was put in a corner to wait. Her situation should have required monitoring either by staff or a family member, but because of covid no family was permitted to escort and monitor awaiting a doctor. Unfortunately for the Buckingham hospital i was able to compare with another hospital in the region that i had visited this summer. Sad to say Buckingham is trailing seriously.

Mario Gélinas

(Translated) Received like a King for cataract surgery. Thanks to all the staff! (Original) Reçu comme un Roi pour chirurgie de cataracte. Merci à tout le personnel !

Michel Lacroix

(Translated) Nothing against the staff but the place on the 4th floor lack of ventilation, poor patients and caregivers being in an environment where breathable air is lacking. We should put the offices of this department (health) in this place to see how long they could hold. (Original) Rien contre le personnel mais l'endroit au 4 ième étage manque d'aération, pauvres patients et personnels soignants être dans un environnement ou l'air respirable fait défaut. On devrait mettre les bureaux de ce ministère (la santé) dans cet endroit pour voir combien de temps ils pourraient tenir.

Maude Bélanger

(Translated) Never go to the emergency room there (Original) N'allez jamais aux urgences là

Val Wegmann

First let my say they have very good Doctors at this Hospital, my Husband went to emergency last October and was diagnosed with a Heart condition, even the reason for going was a different one, our Family Doctor never picked up on it even. I would give this Hospital a 4.5 for the quality of Doctors and a 3.5 for the Nurses, many are very nice and professional some are unfriendly and rude. But the worst are the Receptionists, how can they keep staff that has such a lack of interest in their job, we stood in front of the Receptionist in Emergency( with a very sick Heart Patient) for 10 min while she was chatting with a colleague ignoring us and avoiding eye contact , I had to call her out to give us service, needless to say she felt interrupted and was therefore rude on top of it, afternoon of June 22.,

Christne “Belle29” Millette

(Translated) The nurses are super nice and hardworking (Original) Les infirmières sont super gentille et travaillante

mike Schneider

The absolute worse hospital! Horrible staff. 11 hr wait time for a signiture for an inhaler and antibiotics.

Annick Primeau

(Translated) Very human, friendly and professional staff. Clean place. It is quite fast, compared to other hospitals. (Original) Personnel très humain, sympathique et professionnel. Endroit propre. C'est assez rapide, comparativement à d'autres centres hospitaliers.

Julie Garneau

(Translated) Good service faster than Gatineau hull and I like the fact that there are benches for at least stretching out while waiting and has a TV for past time thanks for the services to the nurses are your support and care so to the doctors (Original) Bon service plus rapide que gatineau hull et j'aime le fait qu'il y ait des bancs pour au moin s'étendre durant l'attente et a une télé pour passé le temps merci pour les services aux infirmier es de votre soutien et soins ainsi aux medecins

Wyatt Tanner

Came here for a sore eye, about 4 other people were waiting for service the entire time and not one person moved. No one got any help would never come again. Pretty good lounge, bad hospital. Don’t come here if you need help, more of a pub

Christine Millette

(Translated) I have been going since I was diagnosed with churg-strauss synsrome it is an autoimmune disease, rare and unknown, and I have to go there quite regularly and I swear to you the doctors nurse, all the staff are kind, humane and very professional (Original) Jy vais depuis que j'ai été diagnostiquer avec un synsrome de churg-strauss cest une maladie auto immune,rare et inconnue, etje dois y aller assez regulierement et je vous jure que les medecins infirmière ,tout le personnel sont gentil,humain et tres professionnelle

J L

Do not come here, do not get surgery here.. the surgeons will neglect and never follow up.. probably kill more lives then they save.

Mieka Beks

This hospital goes by quota in the Emergency department and not by seriousness of injury. Too bad if you have broken bones or whatever, they don't care. You need to arrive before 10 am or you will be turned away.

Simon Hayah Labelle-SiLa

(Translated) Pass blood tests 3 times recently and each time I did not wait very long compared to when I go to Gatineau it seems incredible but after three times I guess it's faster here :) (Original) Passer des prises de sang 3 fois récemment et chaque fois je n’ai pas attendu très longtemps comparativement a lorsque je vais à Gatineau ça ma sembler incroyable mais après trois fois je suppose que c’est plus rapide ici :)

Karl Liebknecht

Super kind and professional service. Just had my knee fixed today. The staff was kind and considerate and everyone. Everyone! Made an effort to understand my almost French and to speak to me in English. I appreciate that very much.

nabil khobzi

(Translated) Gooood (Original) Gooood

ali moulay

Very bad experience,I had a wrong diagnostic at the E.R,was sent back home with pain killer when I had a blocked artery, discovered few days later by another doctor.Apparently she is a good doctor,they can be wrong and they are protected (doctors).

tc jb

(Translated) Thank you for the great service in the operating room, day care unit and the recovery room. Warm, professional and attentive staff. Good hand. (Original) Merci pour le super service du bloc operatoire , unité day care et la salle de réveille . Staff chaleureux , professionel et attentif . Entre bonne main .

Delisl Carmen

(Translated) Good treatments. But don't get sick overnight. Doctors are sleeping. They will only treat VERY urgent cases. Otherwise, you are sure not to spend the night. Service resumes at 8 a.m. the next morning. But I don't know why the triage people don't want to let people go home at night, instead of waiting in the emergency room. (Original) Bons traitements. Mais il ne faut pas tomber malade durant la nuit. Les médecins dorment. Ils vont soigner seulement les cas TRÈS urgents. Autrement, vous êtes sûr de ne pas passer durant la nuit. Le service reprend à 8 heures le lendemain matin. Mais je ne sais pas pourquoi les gens du triage ne veulent pas laisser partir les gens chez eux, la nuit, au lieu d'attendre dans la salle d'urgence.

Gilles Lavoie

(Translated) We are well received the staff is nice good service ... place well located ... (Original) On est bien accueilli le personnel est gentil bon service... endroit bien situer...

François P. Granger

(Translated) Receptionists treat people like dogs (Original) Les préposés à l’accueil traitent les gens comme des chiens

Mathieu Gauthier

(Translated) Don't go there with your babies. They don't know anything about it. Go there for a reflux problem. Baby has stopped breathing. Only thing they did is the damn covid test and that's it. I wasn't going there for the covid comedy gang but for the ebb. My little one at 1 month old. Anyways go to cheo. (Original) N'allez pas là avec vos bébés. Ils ne s'y connaissent aucunement. Vas la pour un problème de reflux. Bébé à arrêté de respiré. Seul chose qu'ils ont faites ses le foutu test covid et that's it. J'allais pas la pour la covid gang de comique mais pour le reflux. Mon petit à 1 mois. Anyways allez à cheo.

Peanut Munchkin

(Translated) At the front of Buckingham Hospital this morning, July 24, 2019, hospital employees are smoking their cigarettes and blocking the passage of people going to the hospital. A person walking with a cane who had to go around one of the smokers who was sitting on the ground. At one point they were four and one lady with three children was forced into the street because the smokers were blocking the sidewalk completely. Sorry to see that ............ we should be able to expect better than that from a hospital. (Original) A l’avant de l’hôpital de Buckingham ce matin 24 Juillet 2019, des employées de l’hôpital qui sont en train de fumer leur cigarette et qui bloquent le passage des personnes qui se rendent à l’hôpital. Une personne marchant avec une canne qui a du faire le tour d’une des fumeuses qui était assise à terre. A un certain moment elles étaient quatre et une dame avec trois enfant a été obligée de passer dans la rue car les fumeuses bloquaient complètement le trottoir. Désolant de voir ça............on devrait être capable de s’attendre à mieux que ça de la part d’un centre hospitalier.

Jenny Laporte

(Translated) The best care I received. Very competent emergency personnel, attentive and concerned about well-being, both physical and psychological. Equally attentive day surgery staff. I will return it before anywhere. Thank you will never be enough for what you have done for me! Thanks thanks thanks!! (Original) Les meilleurs soins que jai recu. Personnel de l'urgence tres competent, attentifs et soucieux du bien etre, autant physique que psychologique. Le personnel de la chirurgie d'un jour tout aussi attentionné. Je retournerai la avant n'importe ou. Merci ne sera jamais assez pour ce que vous avez fait pour moi! Merci merci merci!!

Michael Godin

(Translated) never go to the emergency room at night an empty waiting room but we still wait 6 or 7 hours to see more ... (Original) n'aller jamais au urgence la nuit une salle d'attente vide mais on attent quand même 6 ou 7 heure voir plus ...

Dana Lanteigne

(Translated) Congratulations to you all the staff at the buckimham hospital for your extraordinary care during my visit to your home last saturday I knew that I was in good hands still a big thank you (Original) Bravo a vous tous le personnel l'hôpital de buckimham pour vos soins extraordinaire lors de ma visite chez vous samedi dernier je le savais que j'étais en bonne main encore un gros merci

Diane Lépine

(Translated) Good professional care (Original) Bons soins professionnels

Lea M.

As anglophone that struggles to speak french when in pain or is ill. I was well taken care of. The triage nurse, was very kind was very honest and helped a lot. Dr.Duchane (i may have spelt it wrong) was amazing. She was able to speak in English. Understood my circumstances. All the other nurses were amazing. Thank you for making a ???? scary situation a positive one. Thank you for providing care and not just treatment. Merci Beaucoup!

Lise Vallerand

(Translated) I had day surgery at this hospital and the staff are very attentive and knowledgeable special thanks to Christian and the receptionist at the front desk very kind, I don't know why there is such a negative comment. (Original) J'ai subis une chirurgie d'un jour à cet hôpital et le personnel est très attentionné et compétent merci spécial à Christian et la réceptionniste à l'accueil très gentille, je ne sais pas pourquoi il y a un commentaire aussi négatif.

Daniel Bordeleau

(Translated) Always had very good care at Buckingham hospital from doctors, nurses and auxiliary services for 34 years. (Original) Toujours eu de très bons soins à l'hôpital de Buckingham de la part des médecins, infirmiers et services auxiliaires et ce depuis 34 ans.

Jocelyne Lefebvre

(Translated) It is a very good place to work there (Original) C'est une très bonne place pour y travailler

Jessica Charron

(Translated) I have a great fear of hospitals and the 2 times that I had to go to the emergency, all the staff was really kind and comforted me. I received only the best services. Thank you (Original) Jai une grande peur des hôpitaux et les 2 fois que j’ai du me rendre à l’urgence, tout le staff était vraiment gentil et me réconfortait. J’ai reçu seulement que les meilleurs services. Merci

Phil R

(Translated) I had to wait a few hours, (February 21 and 22, 2018) but it was worth it. Quick and very courteous welcome, service and care excellent nurses! A very great distinction to Ms. Patrice Richard, Nathalie Bédard, Annie-Claude. Care of Dr. Marc Poirier super! Let people know! Bravo to all of you ! (Original) J'ai dû attendre quelques heures, ( 21 et 22 février 2018 ) mais cela a valu la peine. Accueil rapide et très courtois , service et soins des infirmières excellent! Une mention très grande distinction à Mmes Patrice Richard, Nathalie Bédard,, Annie-Claude. Soins du Dr. Marc Poirier super ! Faites-le savoir ! Bravo à vous tous !

JM

(Translated) I am so grateful for the good service received at CISSO! Excellent team! Thank you so much! (Original) Je suis tellement reconnaissant du bon service reçu au CISSO! Excellente équipe! Merci mille fois!

Bogoy Katalaga

Excellent service

danbeaman123

I’ve only used the emergency room once here but I had a good experience. The hospital is on the dated side but the staff is very good and attentive. I didn’t have to wait long either.

Manuel Cortez

(Translated) Nice easy (Original) Nice fácil

Stephane Albert

Emergency room is so slow and the doctors are so slow to not enough personnel ,patient get over patients over the over and surpassing when are waiting were longer than 8 hours doctors nurses are talking the back in. Doing not there job wasting time for nothing.

claude tétrault

(Translated) Very welcome for an appointment by phone ... (Original) Très bon accueil pour un rendez vous par téléphone...

Red Reda

(Translated) Waiting times too long. 12 hours waiting for a pregnant woman ...... (Original) Délais d attende trop.long .12 hres d attente pour une femme enceinte......

Mr. D

(Translated) Four people in the emergency room around midnight, 3 hours waiting to finally leave at 3:00 in the morning without seeing a doctor. It's tough in Quebec. (Original) Quatre personnes dans la salle d'urgence vers minuit, 3 heures d'attente pour finalement quitter à 3h00 du matin sans avoir vue de medecin. Ça fait dure au Québec.

Suzanne Barnes

(Translated) I do not want to say that the employees and the staff of the hospital are exceptional .. because I do not want that everyone goes there .. but good the surgeon Cote really excellent and his nurse very professional, a big thank you. As long as Minister Barette is fine, I'm not impressed with his decisions ... voila !! (Original) Je veux pas dire que les employes et le staff de l'hopital sont exceptionnel.. parceque je veux pas que tout le monde aille la.. mais bon le chirurgien Cote vraiment excellent et son infirmier tres profesionnel, un gros merci. Tant qu'au Ministre Barette bien je suis pas impresionne de ses decisions... voila!!

Lilia Chirinova

I am so happy go to hospital Papineau 2 days I was there . Good care staff There.Very professional Doctors. Thanks so much you care good everyone people.