Reviews of RBC Royal Bank (Hospital)

Big booty Lowry

Very disappointed. Me and my family have been looking to buy a house, so we went to the bank and asked if we could talk to the mortgage guy. One of the people who work there said he would call us the next day, we didn’t receive anything.. 1 months later we go back and she does the same thing, she tells us he’ll call us and he emails us saying he would call us the next day. After waiting all day we call and 20 minutes before they close and he says he says he was gonna call 15 minutes before they closed. He gave us an appointment for Friday at 2:45 and said he’d send us some papers, and of course we never received anything. On Friday we go to the bank, one of the tellers asks us if we had an appointment, we said yes, she called the guy, and to no surprise he says he didn’t have one, she passes us the phone and he literally admits to forgetting about the appointment. He said he’d call us after he was done with his clients. But of course, we never got a call back.

Nima

Good branch! I have gotten good services several times!

Behnam Izadi

Great staff

Jason Stadtlander

It's rare that I get this upset with anyone let alone with the bank. I have dealt with their commercial team and had questionable changes to an account without consulting with either my partner or i. Beware of the commercial manager, no interest in solving issues, only there to protect bank interest.

The Dude

Very friendly and helpful staff. Highly recommend for all your banking needs.

Leila Hussein

I am so glad I moved all my accounts from this bank to Scotia bank. Unprofessional, incompetent staff to say the least. I called several times to inform that I need to provide another account number to withdraw the fees for my safety box, got a call back saying will call back when manager’s available, never responded to my voicemails. Sent my mom to check on the box because I added her and because I moved to Toronto, they said the name does not match!! This happens every.single.time. Since the somerled branch closed. They told her to come back tomorrow?? Such a waist of time and energy dealing with this bank and I still don’thave access to my safety deposit box!!

MyH LoVed (Bhabe)

very poor assisting very slow the stuff are keep talking and talking none sense to elderly client just to pretend that busy work stuff in RBC are lazy instead your focusing your duty not to socialize and talking to elderly client your not there to wasting talking to much

Angie P

Friendly staff

Chocolate

Terrible customer service. I lost my bag and they wouldn’t even check the security cameras.

Bahar Naghavi

Terrible!

David Holmes

Just an all-around good place to do your banking

Alireza Tayariyan

We went to this branch two days ago and had an appointment with Mr. Nathan Campbell and I can’t recommend him enough. He went above and beyond and helped us solve a very frustrating security/identity fraud issue. He never rushed and took well over the assigned time slot and made sure that everything was in order before sending us home. He spoke with the security agents for close to two hours. We are extremely grateful and recommend him and all the other wonderful people that work here. Can’t thank him enough!

Svetlana K.

Abusive policies. Discourteous, power tripping management. I had a horrible experience.

athena margaritis

one of the tellers that served me here was very nice and understanding.

Shirley

Very nice staff.