Reviews of CLSC de Benny Farm (Hospital)

Nancy Wonder

Terrible place because this CLSC hired lots of stupid old ladies and all of them are rude and racists.

Juan Alchourron

Went fot a blood test (on Jun 16). They say: "come back at the end of July. We're unable to take you before that." This is the problem with 'free' health. My cat can have his blood test results, the same day.

Danielle Mac Rae

Quebec separatists who don't accommodate medical care for out of province folks. Acted like I was completely ridiculous for expecting my Ontario doctor, with both a Quebec and Ontario medical license, to be able to order my tests there. As if medical practice is not standardised across the country and the only difference is my req form isn't written in French.

PERSIAN PERSIAN

It has a lot of positive points i am just focusing on the negative ones , needs more space / parking / staff and staff ....

FaeBunn

Very obnoxious phone robot that will literally hang up on you after youve been waiting for a while to talk to someone. Rude front desk as well. Not recommend

Michelle

Receptionist is very rude. Nobody answer the call or someone answer the call, but very impatient and didn't even listen to the person to finish.

Stacia Philip

Wow! I called twice since the first time they hung up on me before even being able to speak to her and the second time she answer and didn't want to help , clearly... She transfer the line straight to someone voicemail and didn't even tell me who they were and why? She wanted to get rid of me. No help what so ever ! Do not even bother waisted 20 minutes. No one cares.

Jung Lin

Long waits, brief visits. Very poor customer/patient care. Not disrespectful but apathy, and dismissive from personnel.

le Panda

Wow

Sophie Hallot

Wonderful blood test experience from start to finish, especially during COVID. The receptionist (Lucia?) was very clear and helpful, and the nurses who did my bloodwork were kind and funny! Definitely recommend making an appointment online with them.

Jordan P

I've been here numerous times but they have so many nonsensical policies and barriers to care that I've yet to see a healthcare professional at this place. Go anywhere else.

Alexander Yu

This is solely on my experience at the blood test clinic. I made an appointment online it was quick and easy. I arrived and the parking has 2 hours free so no problem. I also ensured to make sure to arrive on time. I forgot something in the Car but they warned me if I'm not back in 5 minutes I'll lose my spot (despite having no one in line). I did make it back in time, so no problems there as I know how "government" works. Everything else was quick and efficient, with the blood taker being very professional. They also spoke to me in both languages so I cannot comment as I respond in whatever language they talk to me. Made they appointment mid august for September first week. Other CLSCs had longer waiting times. Advice: Do appointment online 2nd advice: Arrive early and take into account a safety factor for traffic

Kim Hayes

I've never had a bad experience here. I've been for flu shots with my kids, renewal of my medicare card, as well as blood tests that I was sent for by my doctor. Every time it's been quick, clean, and friendly. I'm a hard stick for blood draws and the phlebotomist on duty was gentle and got me on the first try. Glad to have such a great resource so close, and the new building is so much better and more convenient for the community.

Sylvie Romano

Parking is a hassle; especially with kids. They put the parking meter next to the building entrance but then make you walk back to your car to put the receipt on your dashboard. Wouldn't it have been smarter to put the meter in the parking lot next to the cars rather than next to the entrance? it doesn't make sense. The building is clean and nurses are friendly. Too bad it's a pain in the rear to park.

Patricia Litan

Receptionist is very rude.

O Cara da MoTo

(Translated) I had made an appointment and when I introduced myself this appointment was canceled for myself e I did not know, by coincidence there madame was on vacation .... son of a beautiful p ...... I do not recommend this whole place ........ (Original) Je avais pris un rendez-vous et quand je me suis présenté c’est rendez-vous là été annulé pour moi même e je n’en savais pas, par coïncidence là madame était en vacance.... fils d’une belle p...... je recommande pas de tout cette endroit........

Mirtha Yepez

(Translated) Speed and efficiency. (Original) Rapidité et efficacité.

Henri A Malka O

Awesome CLSC

Danielle Linnen

Drove in from our vacation in the eastern townships for vaccines, 7 minutes late due to traffic, we were turned around despite having literally nobody in the place and available nurse. As if the pandemic isnt already stressful enough.

Lin

Incompetent at best, liars at worst.

Prisci MV

Receptionists were efficient and nurses for blood tests were very friendly, warm and professional. I also didn't have to wait long on a rainy Wednesday, coming in at 9:05am.

Amir Shiek

They called me in 1 day and gave me an appointment the day after, there was 10 min waiting time; fast and professional, they saved my life..

Noa

Recep was rude. I am currently pregnant and nothing until Feb 3rd I just needed to do a blood test!

L L

Ummmmmmmmmm where is everyone? I called four times, got rerouted through a ton of extension only to end up being hung up on each time. What kind of service is this that you make it extra hard for your patients to have access to their doctors?

BUSHCRAFT QUEBEC

poor service

Fatima Tayyibi

(Translated) It's good (Original) C'est bien

S.E. McKenzie

You have to open automatic doors with your hands often confusing people so they stand in front of doors thinking they are locked. Given wrong info over phone leading to extra expense of getting an unnecessary photo taken, went through the motions of filling out forms to renew medical card while someone was being trained but didn’t take bank statements and just ignored them without telling me why. After my new card was delayed I was told by the most disengaged desk clerk who kept adjusting my bag wearing a disgusted look on his face that it was illegal for them to take bank statements at that office. When I asked why wasn’t I told that on original visit, he just shrugged. I would have been better off just sending bank statements by mail or going to the office on Maisonneuve. When I went to this office at Benny Farm for flu shot I was pushed out of the way by someone pushing a wheel chair and hurt my leg. When I put my coat down on a chair to actually get flu shot someone picked it up and dropped it on the floor and stepped on it. The two worse experiences that I have ever had at a medical facility and I thought it was ironic that their literature referred to anxiety disorders since this place seemed to have all kinds of triggers. Very disheartening.

Mel Habip

Limited services offered but the place is very calm, quiet and clean. The personnel are fluently bilingual and are very nice people. It felt very nice to be there and I'll always go there for whatever they offer.

B EA

Ive been going there for the past 2 years and i couldnt be more satisfied with the service i get, always fast, i dont have to wait forever to get an appointment! Plus the nurse they assigned me is super sweet

Sandro D'Annibale

Impressive. Clean, modern, friendly, useful and fast essential services. Thank you.

Tl2aV

They need to hire a new receptionist answering phones. The woman working there was incredibly rude and impatient when was asked a basic question. I reccomend her finding a job where she doesn't have to deal with the public.

Jeffery Thomas

Insanely inefficient. Testing facility was waiting for the admissions desk to send people over.

rakotoarivony rindra

(Translated) Very good center, very good service apart from the very very bad and horrible reception of the receptionist who is not at all there to help you. (Original) Très bon centre, très bon service mis à part le très très mauvais et horrible accueil de la réceptionniste qui n'est pas du tout là pour vous aider.

Ken Webber

If you are going for a blood test beware. When you enter if you select the button (on the automated ticket waiting system) "No Appointment" (which for a blood test no one has an appointment), you will be wasting your time. Once your number eventually comes up intake staff will tell you that you have to start all over again by pushing the button "Test Centre".

David Holmes

Fast efficient lots of Windows to serve you . really really nice staff on duty. No waiting

Iman Hossain

Social worker are good for freanch speaker worst for english speaker.

Harvey Caron

Don't know why the other person said everyone is an idiot. Every time I've been there, I've always received good, friendly service and treatment.

Yardena Schrier

I compent lazzy social worker who don’t care about the patient just the paye check I jade a few over ther years I tell them my life they right in a peace of paper that’s nothings gets done failured good job u hired jerusha and Guylaine who both quiet on me cause it’s a failures system plus Guylaine was behaving weird do a freaken background check!!!!

Bernie B.

Very organized. Punctual, but nearly difficult to get an appointment on line.

Shan Jones

If your looking for Professional, Kind, Careing people this is NOT the clsc for you.they don't care treat you coldly even if your dying in their faces, had a bad asthma attack and they treated me like I stole something like want WORTH their time n care. They don't care, but here they are on the sidewalk looking for compation understanding but don't want to give jus that to the people they want it from. Makes sense ? ????????‍♀️

Vinny Veys

Discomforting attitude from one of their helpless workers

awaken_soul 22

I had a great experience here. For flu vaccines you don't need an appointment. ???? The staff are so friendly and accomodating. Good job!

Alain H

horrible idiots that work here

Wissem Mami

The people at the reception are very friendly and helpful. The nurses are professional.

Anna Deveau

Very clean and modern. Understaffed. Long wait for testing center.

Naomi Kogan

I have had the opportunity to use the CLSC drop in clinic for vaccines and today for an evaluation of a medical problem. From the receptionist, to the nurse Bernadine who saw me, the care has been excellent and attentive. As someone who worked in the healthcare system for decades, [and is aware of all the cutbacks and changes brought on by Barrette-] I would say they are doing an outstanding job, in spite of it all. Great job and thank you.

Françoise Morin-Lyons

I give five stars to the CLSC Benny clinic. This morning I was greeted by Mahsa to help orient me, Rania at the reception, cheerful and efficient, and then Guadalupe, the kind nurse who took my blood tests (got the needle in the first time with no pain)..I was in and out of the clinic within 12 minutes!! Kudos to those who hired these lovely young ladies!

tony luccie

test center is excellent fast professional the entrance and bathrooms are always dirty disgusting

valeria taranto

The most unfriendly people I've ever seen at the reception

L KH

This is the most awful health institution in Montreal I have ever visited! There is so much incompetency that leaves you wonder "how could these people hold a job"??

melody re

(Translated) Comment for the extremely frustrated receptionist answering telephone services for the blood draw center: we understand that you are overwhelmed, tired and that you may have your own personal problems, and we thank you for your service ... But I do. hope you take a vacation soon to relax otherwise it will be the patients who have to endure the consequences ... I apologize for forgetting the time of my appointment, you are right I should have noted it, but to what is the point of this unhealthy aggression? Very, very disheartened to see rude employees especially where there are patients, an already vulnerable population whose last thing they need in their life is a frustrated lady like you. Good luck to you and to us! (Original) Commentaire pour la récéptioniste extrêmement frustrée qui répond aux services téléphoniques pour le centre de prise de sang : nous comprenons que vous soyez débordée, fatiguée et que vous pouvez avoir vos propres problèmes personnels, et on vous remercie de votre service... Mais j’espère que vous preniez des vacances bientôt pour vous relaxer sinon cava être les patients qui doivent endurer les conséquences... Je m’excuse d’avoir oublié l’heure de mon RV, vous avez raison j’aurais du le noter, mais à quoi sert cette agressivité malsaine ? Très très découragée de voir les employés désagréables surtout là où il y a les patients, une population déjà vulnérable dont la dernière chose dont ils ont besoin dans leur vie est une madame frustrée comme vous. Bon courage à vous et à nous !

Hossein Izadi

Better and faster service than other CLSC's

Pat Hardt

I've been going there for blood tests. I arrive at 8.45 and I'm finished by 9.20. Donna has taken my blood the last 3 times...friendly and efficient service. Thanks. We're so lucky.

Su Fei

(Translated) The receptionists (especially the old ones) are so mean !!! (Original) Les réceptionnistes(surtout les vieilles) sont tellement méchantes!!!

Simon Trottier

(Translated) Reception service and appalling appointments. Rude, total lack of collaboration, absolute incompetence, to be avoided at all costs. shame on you! (Original) Service à l'accueil et aux rendez-vous épouvantables. Rude, manque total de collaboration, incompétence absolu, à éviter à tout prix. shame on you!

Universe DNA

Awful reception. Too bad I live in the area and cannot go to another CLSC

Antoine

(Translated) Fast and efficient, easy to book an appointment and receive our results (Original) Rapide et efficace, facile de prendre un rendez-vous et de recevoir nos résultats