Reviews of BMO Bank of Montreal (Hospital)

Jayashree

Very bad service. Particularly that one lady over there. She was very unprofessional. She should know basic manners how to speak to a customer. I went there to get a personal loan and she was behaving so so rudely as if I was asking money from her. If the management sees this, I hope you guys to take serious steps regarding this.

Joel Wener

Personalized teller, customer service. Parking can be difficult at times.

Othman Soufan

Very friendly and really they do their best to help.

Chumie Moskovits

Slowest moving line I've ever been in

amin maleki

The worst bank ever

Bruce Lochhead

Sad to hear it is closing September 14, 2018

MC07 Adventures

Good location (along busy street and other stores), but doesn't offer enough parking space (if you have a car).

Evie Burt

Very rude tellers. The tellers do not wear a mask When I asked why not. He said I’m young I don’t have to. Rude people working there when you first walk in. I don’t think the three people working there today are regular BMO staff. Rude when asking why I came to the bank etc.

David Perl

Great and helpfully staff

kay man

I agreed with all the negative reviews about the bmo branch in cote saint luc , I have been having a lot service issues specially when need it help you don’t get it and get cold answer guys office sitting in gossiping and judging the customer and laughing I was very disappointed that is why I tried to stay away from this branch and go to queen marry branch. It’s very sad ????

Stéphanie MILANDOU

(Translated) Bank very busy but well organized. I withdraw a star because all the documents are in English (despite the law 101) and when opening my account the employee was not able to provide me the contract in French ... However the bank staff is bilingual and very helpful. ATM machines "without envelopes" are super convenient. (Original) Banque très achalandée mais bien organisée . Je retire une étoile car tout les documents sont en anglais ( malgré la loi 101) et à l’ouverture de mon compte l’employé n’as pas été capable de me fournir le contrat en français ... Toutefois le personnel de banque est bilingue et très serviable . Les machines ATM « sans enveloppes » sont super pratiques .

Sina Ghoddous

ATM Gave me this!

Rani G.

I love this branch! Unlike other places they will go out of their way to help you! Always friendly and the staff recognizes you when you enter the bank.

The Right One

Always a line up not enough tellers

Yann Mergui

(Translated) The branch is equipped with new vending machines without envelopes. The staff offer a correct service however as in most of the branches you could come across an employee who believes herself superior to the others. Avoid the beginning of the months the waiting time is long. (Original) La succursale est équipée avec de nouveaux distributeurs automatiques sans enveloppes. Le personnel offre un service correct toutefois comme dans la plupart des succursales vous pourriez tomber sur une employée qui se croit supérieure aux autres. Évitez le début des mois le temps d attente est long.

Angie P

Great bank, friendly/helpfull staff

Henri Bishop

(Translated) Good (Original) Bien

Ramy Rasmy

Can you update you Telephone number and add Email address

MARQUITA CAROLL BRITTON

Business "

L KC

I'm a senior and that branch is very needed. The staff is extremely efficient and polite and wonderful service. Please don't close this branch.

Rocky Transaman

I pre-booked an appointment for a certain time on Friday afternoon with Peter Saratsiotis and received an email conformation. When I arrived at the set time, the bank doors were closed. Knocked on the window and was met buy 4 employees, showed them my printed appointment paper, but was told that Peter was not there and the bank was closed. They didn't even have the decency to call or email me with the changes. The fact that there were 4 or 5 bank workers still in the branch doing nothing at the time makes it unacceptable that they did not contact me whatsoever.

bahtiyar usmanov

(Translated) In October 2018, I applied for a Credit Walk at BMO cote-saint-luc bank, I had an appointment with Marissa. His customer service was really disappointing. She does not know how to listen to the client, to answer the questions I had correctly. Whenever I had a question, she made facial expressions that she did not understand what I was saying and was angry at answering my questions. She didn't even fully check my documents I brought and my BMO bank account. In short, this situation really disappointed me, for this service I would not even put 1 star. (Original) En October 2018, j’ai demandé une Marche de crédit à la banque BMO cote-saint-luc, j’avais rendez-vous avec Marissa. Son service a la clientèle était vraiment décevant. Elle ne sait pas écouter le client, répondre correctement aux questions que j’avais. À chaque fois j’avais une question, elle faisait des expressions faciales que elle ne comprend pas ce que je dis et et s’énervait à repondre a mes questions. Elle n’a même pas verifié au complet mes doccuments que j’ai apporté et mon compte banquaire BMO. Bref, cette situation m’a vraiment deçu, pour ce service je ne mettrais même pas 1étoile.

Alanna Albert

No matter pandemic or not the service at this branch is deplorable. There is always a line of customers, not enough tellers and people are frustrated. No one ever makes changes to improve the service. The manager is never around to see how his employees operate. Now with a pandemic going on, everything is worse. Will it ever improve, probably not. Shame on you. All the profits made by the banks should help to hire qualified people.

Gordon K

Always too few tellers. Long waits.

Linda Carruthers

I came in to withdraw at the ATM. While doing so I found I was holding somebody else's card. I saw I had mine so I thought I would return it to a teller. Well, as I was entering I saw a man clearly senior. It all happened so fast, the man was trying to approach a Teller to very clearly tell him something. The tell wouldn't listen to him but kept telling him to wait in line, or sit down. I was entering the bank at that moment. It occurred to me that he was trying to tell the teller he had lost his card, I heard him say that. Knowing I had a card that didn't belong to me. Piecing two and two together. I cut everybody off and said aloud, he's trying to tell you he's lost his card. Why does he have to stay in line for that. He was sitting in a chair. I spoke to tell them that they were giving the poor old guy a heart attack. The man was clearly flushed. I stopped all of it and waved the card in the air, told them they should be nicer to seniors and told them I think I found his card. I handed the other teller the card and advised him to make sure he identifies himself before he gives him the card. I turned and left. Seniors are intimidated by the new technology, patience please. Not I though I worked in it, but I'm still a senior so I know what it's like.

Yehllo Zapdos

The new BMO hours are awful. Anybody working a regular 9-5 job cannot visit the branch, and they don't offer customer service (by phone) on weekends. I will be looking to switch banks ASAP and transferring / closing my accounts with the BMO. I should not need to take a day off of work to visit the bank. This is ridiculous. Anybody considering joining BMO, run for the hills. I have other friends with bad experiences as well!

Alex Ossipov

Poor service, menedgment is not there when needed.