Reviews of VCA Canada Royal Oak Animal Hospital (Hospital)

James Bailey

We had gone here for years however we will not be returning. I brought our kittens in and the vet wasn't direct however she seemed sorta rude about my cat's weight gain and other stuff. On top of that, the cost of vaccinating our cats here was extremely expensive, we spent 470.00 just to get two cats vaccinated.....

Jessica Tkachuk

Dr. Miller is incredibly kind and compassionate. We moved across town and chose to keep her as our vet because I couldn’t imagine brining my dog or cat to anyone else.

Meghan

I am not happy about this clinic. I made an appointment for an ultrasound in specific and the day I had the appointment they told me that they don't even do ultrasounds AFTER they did a health check from 100 dollar. So I basically came there for nothing and they didn't inform me about it on the phone. Than they told me I had to do the health check anyway and sended me to VCA Calgary North to just do the ultrasound. I called them and asked about it and they charge 550 dollar for just an ultrasound and you can't even be there while your dog get her ultrasound. I asked them if they could get a video of it or anything and they told me they couldn't and that it would take an hour before I could pick her up. An hour SERIOUSLY?! I asked if that is always the case because it seems weird that you drop of your dog for an easy scan like that and can't even watch it. She said that it was always this way in every clinic. So of course I called an other clinic who charge 250 dollar for an ultrasound and than you can actually be there and see it. I wonder why they told me that I could come for an ultrasound and make an appointment if they don't even have the sources to do it. I also wonder how an ultrasound can be twice as much as an other vet clinic...

Laurie Campbell

Catherine Miller and her team are compassionate and analytical - not an easy combination. I recommend them without hesitation!

Dawn Mallyon

We've been taking our dog to Dr. Miller for 12 years. She's a wonderful, caring vet. We just got a new puppy, and we hope to have her care with Dr. Miller for her life as well. The staff are super conscientious and really care about the pets. Highly recommend.

peter loughlin

Buyer beware Have normally had very good experiences with this vet clinic but recently some staffing changes have made the visits less about the animals and more about money. It seems owning a pet is more about an opportunity to cash in. Puppies can be expensive as it is, however within the first 6 months count on the average visit to be no less than $150+ per. Shop around is my suggestion and get the financial information before committing. The new alarming trend is the hard sell to get pet "insurance" and a number of vet clinics have either been absorbed by a larger corporation to sell this mandate as it cleans up the bottom line. Other independent clinics have also adopted this practice. This clinic will make you feel "less" for opting out of the insurance option and charge you accordingly. Good business is founded on solid values, not financial strategies.

Madhuranga Deshabandu

Very good experience at our first visit ! Will recommend for your loved fur babies ????

Kristi Strang

The vets here are amazing. So caring and helpful. Thanks for taking such good care of our family.

Canadian Gold Prospector

Excellent staff and top notch Dr.

Roger Breakspear

Great staff

Alexandra Phillips

These women always go above and beyond, and take the time to explain and help me understand what is going on and what my options are.

Leesa Edington

Dr. Miller and her staff are knowledgeable, caring and reasonable. We have taken our dog and cat there for years. Dr. Miller makes our pets feel at ease and it is obvious that she loves all animals. It is no small task to make our cat feel calm after a car ride and then to a strange place. When possible we are given a variety of solutions and time to think about how we want to proceed. I definitely recommend Dr.Miller and her staff.

Kristi-Lynn Mitchell

Dr. Miller is awesome!

Corrine B

Were easy to get in when my regular vet was too booked

Camille Roberts

Honestly so ridiculous that a dog need an exam just to buy standard dewormer. Not only can you walk into a rural vet and buy it with no issues, even people don't require a fecal exam to get a prescription for dewormer. Completely lacking common sense! Talk about a money grab!

Morgan Ripley

I had to bring my cat, Tiger, in because he got into some medical marijuana brownie remnants in the sink, and the office said I might have to wait a few hours for them to call back, as all their appointments were booked for the day, and they'd have to squeeze him in sometime in between. As I was filling out the paperwork, someone else called to say they were running a bit late for their own pet's big day (must have been a surgery or something), and the kind ladies offered to look at Tiger right then. I am very grateful to everyone in the office for being kind, understanding, and non-judgmental, and for doing everything they could to calm my cat down, and to reassure me that my visit wasn't pointless, even though they said he looked like he was recovering fine. Thank you so much for being such an awesome team! My cat and I both appreciate you all very much!

Lisa K

Great clinic! The staff is extremely knowledgeable and they make a seemingly stressful situation easier to deal with. I no longer live in the area but I will definitely continue to bring my pets here. I'm happy to recommend this place to everyone.

Deb Mark

They do not sponsor pet dental health month (FEB) charged us $123.00 This place wanted $1500.00 dollars to extract one tooth from our ten year old cat. I could not believe it. and if others had to be removed (possibly a molar they said) $2300.00. Wow. They wanted $230.00 for blood work alone. Every other vet I called said $110.00 to $130.00 . Long story short , and I have the estimate from royal oak to prove this, today we took our cat to Carstairs and had blood work 6 teeth extracted the remainder scaled cleaned and polished. pain meds claws clipped and two cans of food for under $1000.00 . Just to be fair another vet in Calgary had quoted us between $1200 and $1500 depending on the number of extractions required. Royal Oak has nice people but are rip offs. When I asked why so expensive they said it was because of the "Association that owns them" I asked if they were interested in matching the quote of $1200. They said NO . Last time my loved pets darken their door . Take your loved pets to Carstairs . They are true professionals looking after you and your pets. And will not rip you off.

Donald McKenzie

Great vet and staff.

Samantha-jane Mugridge

Dr. Miller is fantastic. My doggo loves her & all the staff. Highly recommend this veterinarian.

shewhois1958

This is a wonderful team of professionals. They are very caring with my dog Millie and have solved any problems that arise. Dr. Miller took the time with me to explain detail for Millie’s care. We have always been met by any and all members of the team with Kindness and Compassion. We are so very fortunate to have Dr. Miller and Associates as our veterinary team. I highly recommend them!

Lindsay Leptich

We adore Dr. Miller. She has been our primary vet for 10 years!

Krista Gudmundson

Dr. Miller and her staff are very knowledgeable and over the years have shown such love for all pets.

Chris Aingworth

They really care about their patients. Dr Miller is fantastic

D

Our senior cat Scout was a patient of Dr. Catherine, much to our dismay, he passed away just before Christmas. Dr. Catherine took time with him and us doing everything she could to make him better and give us as much time with him as possible. She always gave me options in his care, your pets best interests are a priority for her. She is compassionate about her job and very caring to animals. I have no problems recommending her to animal parents. Thank you for everything Dr. Catherine, Cassie, Montana, Jo and anyone else who cared for Scout.