Reviews of Veterinary Clinic Beloeil-St-Basile Inc. (Hospital)

pamella lavoie

(Translated) The employees are welcoming, kind, professional. It is this place that I trust the most for my faithful mustache! Good continuity ???????????? (Original) Les employé(e)s sont accueillant(e)s, gentil(le) s, professionel(le)s. C'est cette place que je fais le plus confiance pour ma fidèle moustachue ! Bonne continuités ????????????

Marilyn Claudia Deschenes

(Translated) Very well served (Original) Tres bien servie

Nicolas Goyette

(Translated) Good service (Original) Bon service

Elianne Levesque

(Translated) Best veterinary clinic! (Original) Meilleure clinique vétérinaire!

Roxanne D

(Translated) Always had excellent service. Yes the prices are as high as in any veterinary clinic today but the service is excellent. I happened to call in panic for the state of health of my animals or just to ask a question and we always took the time to answer me and relieve me !!! I live now in Quebec but I would make the detour if necessary for my pet, a big thank you !! (Original) Toujours eu un excellent service. Oui les prix sont hauts comme dans n'importe quelle clinique vétérinaire aujourd'hui mais le service est excellent. Il m'est arrivé d'appeler en panique pour l'état de santé de mes animaux ou simplement pour poser une question et on a toujours pris le temps de me répondre et me soulager!!! J'habite maintenant à Québec mais je ferais le détour au besoin pour mon animal, un gros merci!!

Dan Roy

(Translated) Very good service and recommendation Thank you (Original) Très bon service et recommandation Merci

Melissa “Mimi” Francoeur

Thé way they help ans how whichever way they can

Carl Chamberland

Extremely professional and excellent Vet

Steve St-Amour

(Translated) You are the best ❤ (Original) Vous êtes les meilleurs ❤

Twisty Water

(Translated) The team is super sensitive to its customers, I had to go there twice to have my dogs euthanized and I always had a very human service. Today I am going there with my young puppy and they are also sensitive. (Original) L'équipe est super sensible à ses clients, jai dû y aller 2 fois pour faire euthanasier mes chiens et j'ai toujours eu un service très humain. Aujourd'hui j'y vais avec mon jeune chiot et ils sont aussi sensible.

Marie Eve Bilodeau

(Translated) Very friendly staff. Professional I love! (Original) Personnel très sympathique. Professionnel j'adore !

Van Vader

(Translated) Friendly staff. (Original) Personnel sympathique.

M P

(Translated) Really long for grooming! You take the trouble to make an appointment and it takes them 3:30 to do the grooming of my little dog! (Original) Vraiment long pour le toilettage! Tu prends la peine de prendre rendez-vous et sa leur prend 3h30 pour faire le toilettage de mon petit chien!

Alain Brunet

(Translated) Super clinic! What good experiences. (Original) Super clinique ! Que de bonnes expériences.

Sacha-Olivier Lafond

(Translated) It is often when our little animal is not doing well that we have to call our veterinary clinic! They were able to reassure me and give me impeccable and professional service! Thanks for your great job! My dog is doing wonderfully! (Original) C'est souvent quand notre petit animal ne vas pas bien qu'ont doit faire appel à notre clinique vétérinaire ! Ils ont sue me rassurer et me donner un service impeccable et professionnel ! Merci pour votre excellent travail ! Mon chien se porte à merveille !

Martin Nadon

Very caring and friendly staff. I would recommend to anyone who seek good care of their pet.

Janynne Mattos (janesmatter)

(Translated) Dr. Eduardo is wonderful, I recommend 100% (Original) O Dr. Eduardo é maravilhoso, recomendo 100%

Zoran L.D

(Translated) Good (Original) bien

Nathalie Bousquet

(Translated) Great service. Dedicated staff! (Original) Super service. Personnel dévoué!

Martin Kelly

(Translated) The staff are professional, friendly. They take the time to explain. A big thank you! (Original) Le personnel est professionnel, sympatique. Ils prennent le temps de donner des explications . Un gros merci!

André Gauthier

(Translated) Very nice place and very helpful staff. I recommend this place !! (Original) Très bel endroit et personnel très serviable. Je recommande cet endroit!!

Jocelyn Raymond

(Translated) I had my dog groomed and it was the best of all. Thank you (Original) J'ai fait faire un toilettage à ma chienne et c'était le meilleur de tous. Merci

ADRI

(Translated) Beautiful place (Original) Magnifique place

Isabelle Vachon-Girard

(Translated) Excellent veterinary clinic. Professional and exemplary service. 100% recommend. (Original) Excellente clinique vétérinaire. Service professionnel et exemplaire. Recommande à 100%.

Nancy Remy

(Translated) The best clinic that exists and with qualified and human staff. (Original) La meilleure clinique qui existe et avec un personnel qualifié et humain .

Sylvaine Brassard

(Translated) Very good professional service. (Original) Très bon service professionnel.

Mylène Bergeron

(Translated) Very good service, I often call to inform me and there is always someone to answer me! The vet offers me solutions to try to avoid expensive solutions! Very satisfied! (Original) Très bon service, j'appelle souvent pour m'informer et il y a toujours quelqu'un pour me répondre! La vétérinaire me propose des solutions pour essayer de m'éviter des solutions coûteuses! Très satisfaite !

Farfadet

(Translated) For me, he is the quintessential veterinarian in the area. Super price, impeccable service and attentive monitoring. I love going to this veterinarian because I feel confident for my animals. (Original) Pour moi, c'est le vétérinaire par excellence du coin. Super prix, service impecable et un suivi attentionné. J'adore aller à ce vétérinaire, car je me sens en confiance pour mes animaux.

Strydius Emanon

(Translated) Friendly staff and professional service (Original) Staff sympathique et service professionnel

Jessica Côté

(Translated) Great clinic, the people who work there are very empathetic and explain everything about our dear animals to us ❤ (Original) Super clinique, les gens qui y travaillent sont très empathiques et nous expliquent bien tout concernant nos chers animaux ❤

Sabrina Jarry

Excellent service!

martin beaulieu

(Translated) Good service thank you (Original) Bon service merci

Anaïs Lee

(Translated) Great service! Also, they listen to my concerns and give me advice over the phone when an in-person assessment is not deemed necessary ???? Super appreciated! (Original) Super service ! Aussi, elles écoutent mes inquiétudes et me donnent des conseils par téléphone lorsqu’une évaluation en personne n’est pas jugée nécessaire ???? Super apprécié !

Aiko Hitarashi

(Translated) Very good customer service, as well as a great care of the animals. (Original) Très bon service à la clientèle, ainsi qu'un grand soin des animaux.

Kristen Alleyn

They were very helpful. I was very concerned for my dog and they fit me in the same day. Staff was kind and professionnal.

XYZ

We brought our dog in for a sterilization surgery and some minor corrective surgery on his back paws and everything went smoothly. Unfortunately the issue arrose when one of the treated paws bandage came off and the wound was noticed to be open. Naturally our instinct was to treat the wound with minor antiseptics and wait a couple of days. The clinic mentioned that after the surgery if we had any questions or concerns to contact them for help. We contacted the clinic six days after noticing the issue and I had mentioned it to the receptionist who argued that she could not support and decide any methods without the veterinarians consent, who wasn't available and unreachable by the phone or at the clinic. Which I found to be unacceptable as we looked for reassurance in our pet's health. I have to make an appointment with the veterinarian to be told how to proceed and that I should hope that my dog does not develop an infection. Which would then result in more vetenrary bills for antibiotics. I would have hoped that within less than a week the clinic could have offered us a window in which we could bring our dog in the case of anything, but no, I have to wait. To meet a vet. That can't speak to me over the phone and that I have to meet in person with an appointment. All this time my dog risks developing an infection. I'm strictly disappointed in this clinic as the procedures and surgeries are well done by the veterinarian but what really kills the experience is the reception and staff. Completely and utterly useless. Train your staff to reassure your customers.

martin Bonneau

(Translated) It would be nice not to come across a voicemail saying I call out of business hours at 9:15 am on a Friday. Unfortunately for you, I found another veterinarian who will take care of my 2 dogs and 2 cats. (Original) Ça serait bien de ne pas tomber sur une boite vocal disant que j'appel hors des heures d'ouverture à 9h15 am un vendredi. Malheureusement pour vous, j'ai trouvé un autre vétérinaire qui va s'occupé de mes 2 chiens et 2 chats.

Normand Houde

(Translated) Competent and very friendly veterinarians. (Original) Vétérinaires compétents et très sympathiques.

Anik Vincent

(Translated) Fast, efficient service and care for my dog is always impeccable (Original) Service rapide, efficace et les soins pour mon chien sont toujours impeccable

Sébastien Guillemette

(Translated) Good advice and impeccable service. (Original) Bon conseils et un service impeccable.

Dominic Gosselin

(Translated) Very nice staff and great grooming. (Original) Personnel très gentil et toilettage super.

Kristen ALLEYN

They open at 9am, but the phone always rings as busy until 9:30am... Every, single, day.

Marmy Lou

(Translated) I went twice this summer for emergencies for my beautiful Nelson and each time the service is number one and this despite the current situation ... Nelson will have his kneecap operated on in November because I have great confidence in the care brought by the veterinarians who work there. Thank you for your professionalism. (Original) Je suis allés deux fois cet été pour des urgences pour mon beau Nelson et chaque fois le service est numéro un et ce malgré la situation actuelle... Nelson se fera opérer de sa rotule au mois de novembre car j'ai très confiance aux soins apportés par les vétérinaires qui y travaillent. Merci pour votre professionnalisme.

mystisme

(Translated) thank you so much for what you did for me, already tonight around the eyes of Actarus began to change from yellow to more color (a ca normal color), pale nose has more pink, I fed the 2 hours and I was happy with what I gave him, the total he has to eat 1 cane complete this day since his return is encouraging. (Original) merci énormément pour que vous avez fait pour moi,déja ce soir les pourtour des yeux d Actarus a commencer a changer de jaunatre a plus colorer(a ca couleur normale), de nez pale a plus roser ,je l ai nourri aux 2 heures et prenait volontié ce que je lui donnait,aux totale il a manger 1 canne complete ce jour depuis son retour c est encouragent.

Créations Marmy

(Translated) Always a very good service, we are always well received, I asked for certificates that my cats are well sterilized, so I received the papers within 10 minutes ... you are kind and always ready to answer your questions customers ... thank you again (Original) Toujours un très bon service, nous sommes toujours bien accueilli, j'ai demandé des attestations que mes chats sont bien stérilisés, j'ai reçu donc les papiers en même pas 10 mn... vous êtes gentils et toujours prêt à répondre à votre clientèle... merci encore

Lise-Anne Caron

(Translated) Very friendly staff, excellent care. My pet is doing well thanks to their attention (Original) Personnel très aimable,les soins excellents. Mon animal se porte bien grâce à leur attention

S Dupre

(Translated) Customer service to improve (Original) Service à la clientèle à améliorer

Little Sparkle

(Translated) Excellent service, friendly employees, quick appointments ... What more could you ask for? I recommend! (Original) Excellent service, employées sympathiques, rdv rapides... Que demander de plus? Je recommande!

Sophie Bourgeois

(Translated) Passionate and professional employees (Original) Des employés passionnés et professionnels

Amélie Préfontaine

(Translated) We have always received good care for our dog. All the staff are attentive and the veterinarians are attentive. (Original) Nous avons toujours reçu de bons soins pour notre chien. Tout le personnel est attentionné et les vétérinaires sont à l'écoute.

Denise Labranche

(Translated) Always good service. Smiling and respectful staff. I love this place. Thank you from Seiko ???????????????????????????? (Original) Toujours un bon service. Personnels souriants et respectueux. J'adore cet endroit. Merci de la part de Seiko ????????????????????????????

Julie Plante

(Translated) Veterinarians and attentive technicians. Always excellent service. Affordable rates compared to other clinics. (Original) Vétérinaires et techniciennes attentionnées. Toujours un excellent service. Tarifs abordables par rapport à d'autres cliniques.

Matthieu Vincent

(Translated) I liked my experience with Marilka (Original) J'ai aimé mon expérience avec Marilka

Diane Durocher61

(Translated) Because of the Covid it is very impersonal and no way to talk to the vet to find out how the exam or operation went. They take the animal and give it back without a word. Very different in attitude. (Original) À cause du Covid c est très impersonnel et pas moyen de parler au vétérinaire pour saboir comment l examen ou opération s est passée. Ils prennent l animal et le redonne sans aucune parole. Très différent comme attitude.

Sonia Martino

(Translated) Excellent service !! (Original) Excellent service!!

Raoul Tremblay

(Translated) Very good services !! Very attentive with animals (Original) Tres bons services !! Tres attentionné avec les animaux

Angelique Tessier

(Translated) The staff are welcoming, the animals are taken care of and in addition, there are occasionally adoption days for cats in need. well done (Original) Le personnel est accueillant, les animaux aux petits soins et en plus, ils y a à l occasion des journées d adoption pour les chats dans le besoin. Bravo

Denis Gervais

Ok

A BC

(Translated) Excellent service! (Original) Excellent service!

Marie Théoret-Gosselin

(Translated) MY veterinary clinic for the past 8 years and the team is super !! (Original) MA clinique vétérinaire des 8 dernières années et léquipe est ultra!!

martine beaulieu

(Translated) Warm service (Original) Service chaleureux

Goutam Kar

Great stuff and very friendly

Yves Rody

(Translated) Clean and safe. (Original) Propre et sécuritaire.

Daphnée Ferrante

(Translated) Human people, who care about customers' animals as if they were their own. Special thanks to Dr. Vachon, Dr. Rodriguez and to an extraordinary ASD Ms. Harel. Whoopi thanks you for its cloud! (Original) Des gens humains, qui ont à coeur les animaux des clients comme si c'était les leurs. Un merci spécial au Dre Vachon, Dre Rodriguez ainsi qu'à une TSA extraordinaire Mme Harel. Whoopi vous remercie de son nuage!

Ju C

(Translated) Excellent service! We took care of my dog in emergency. It was well cared for, and reasonably priced! We went back for its annual meeting / vaccination, and such a good service! We do it toilletter on the spot too! (Original) Un excellent service! On s'est occupé de mon chien en urgence. Il a été bien soigné, et à prix raisonable! Nous y sommes retournés pour son rendez-vous annuel/vaccination, et un aussi bon service! Nous le faisons toilletter sur place aussi!

Linda Morin

(Translated) My favorite veterinary clinic! I love the skill of Dr Rodriguez (Original) Ma clinique vétérinaire préféré! J'adore la compétence du Dr Rodriguez

Caroline Gourdeau

(Translated) Very well appointed and courteous staff. I will definitely stay there again! (Original) Très bien aménagé et personnel courtois. J'y retournerai sans hésitation!

Dominique Prévost

(Translated) My dog, a Golden Doodle, was cut off accidentally and shaved from head to toe by the groomer of this clinic. The trivialization of this person is almost alarming! To be told with a cheeky little smile in the voice that my dog is a mix and not a "race" when questioned about the fact that this cup was not going at all to a Golden Doodle puzzles me. And totally trivialize the fact that cuts on dogs, which require later points of suture, it can happen often, while it's been 30 years that I do this to several of my doggies is disturbing. Your turn to judge! (Original) Mon chien, un Golden Doodle, a été coupé, par accident, et rasé de la tête aux pieds par la toiletteuse de cette clinique. La banalisation dont a fait preuve cette personne est presque alarmante! Se faire dire avec un petit sourire effronté dans la voix que mon chien est un mélange et pas une "race" lorsque questionnée sur le fait que cette coupe n'allait pas dutout à un Golden Doodle me laisse perplexe. Et banaliser totalement le fait que des coupures sur les chiens, qui demandent par la suite des points de sutture, ça peut arriver souvent, alors que ça fait 30 ans que je fais faire cela à plusieurs de mes toutous c'est inquiétant. À vous de juger!

Mr. Indigo 67

(Translated) Service at the reception and grooming unparalleled! On the side of veterinarians, it is unfortunately variable. Most of them are nice and honest, but there is one who will take you for a machine "cash", stupid and with few people, trying to make you feel guilty to sell you unjustified exams ... If this was not from this vet, I would have affixed 5 stars to this clinic, but ... (Original) Service à l'accueil et de toilettage hors pair! Du côté des vétérinaires, c'est malheureusement variable. La plus part sont gentils et honnêtes, mais il y en a une qui vous prendra pour une machine à "cash", bête et avec peu d'entre gens, cherchant à vous culpabiliser pour vous vendre des examens non justifiés... Si ce n'était pas de cette vétérinaire, j'aurais apposé 5 étoiles à cette clinique, mais bon...

Louise Mayrand

(Translated) Catherine and Catherine super fine and good. My monster was grooming well. They pampered him and he loved them. (Original) Catherine et Catherine supers fines et bonnes. Mon monstre a été bien toiletter. Elles l'ont bichonné et il les a aimé.

Annie Bérubé

(Translated) Very good clinic (Original) Très bonne clinique

Joanie Roy

(Translated) Good service (Original) Bon service

Christiane Lussier

(Translated) Conscientious (Original) Consciencieux

Maxime Duguay

(Translated) Very good service, he takes the time to listen and explain (Original) Très bon service il prenne le temps.ps d'écouter et d'expliquer

YmanPQ

(Translated) Abuse and non professional grooming service! Grooming (cut) unfinished (ear, tail & muzzle) and she (Catherine) REFUSED to resume his "work". Lack of professionalism! (Original) Sévices et non service de toilettage professionnel! Toilettage (coupe ) non terminé (oreille, queue & museau) et elle (Catherine) REFUSE de reprendre son ''oeuvre'' . Manque de professionnalisme!

Frédérique Beaudoin

(Translated) This is the best veterinary clinic! My animals are always well looked after there. TSAs are courteous and professional and veterinarians know their profession well, they take the necessary time, they are attentive and they ensure great confidence. Thank you ! (Original) Il s'agit de la meilleure clinique vétérinaire ! Mes animaux y sont toujours bien soignés. Les TSA sont courtoises et professionnelles et les vétérinaires connaissent bien leur profession, ils prennent le temps nécessaire, ils sont à l'écoute et ils assurent une belle confiance. Merci !

Mark Alexander

I have been taking my dogs Gere for well over 30 years and have always got quality service . I would never take my animals anywhere else . I trust the team a Veterinarians here 100%

Andre Chalifoux

(Translated) Grooming service not punctual (Original) Service toilettage pas ponctuel

Lyne Guertin

(Translated) SUPER good clinic! The staff is very kind ! (Original) SUPER bonne clinique ! Le personnel est très gentil !

Helene Malo

(Translated) Very satisfied with the whole team, they do a remarkable job together. They are understandable and adjust to our working hours. Very special mention to Dr Edouardo Costa, what professionalism, he explains so well, it is reassuring. Thank you Daniella for his understanding and the attention you have towards your customers. (Original) Très satisfaite de toute l équipe ils font un travail remarquable ensemble.Ils sont compréhensibles et s ajuste à nos heures de travail.Mention très spéciale à DrEdouardo Costa,quel professionnalisme,il explique tellement bien,c est rassurant.Merci à Daniella pour sa compréhension et l attention que tu as envers ta clientèle.

Carole Deslauriers

(Translated) Very good service (Original) Tres bon service

A

Nice but too expensive

Amanda Lacroix

(Translated) Competent and very understanding veterinarians! What about customer service! A big WOW, great experience thank you to the whole team! (Original) Vétérinaires compétents et très compréhensifs! Que dire du service à la clientèle! Un gros WOW, belle expérience merci à toute l'équipe!

lambert marie-christine

(Translated) Excellent service from all the staff, attentive and attentive to our needs. Your veterinary team ... (Doctors are people with exceptional intelligence and got a DOCTORAT) ... saved the life of my little Roman a few years ago and I will never thank them enough !! ???????????? The girls are always smiling with me because I smile too and express myself with respect because they are there to help me and not to endure my lack of knowing how to live. The groomer is super jovial and cuddles the little doggies with care. That's for sure I would never bring him my canichon (yes it's a breed, the petshop guy tells me so!) Cottony rock dumpling for what turns it into soft, silky hair because my logic tells me that with all the efforts of the world could put trying to remove the hair and the skin that fell together and well it could well hurt him. But my dog I brush it every day is just the day before grooming it is stressing so it rolls on the carpet ... so I have to shaved it. And yes. I pay my styling at my hairdresser $ 200 so when I get a service of someone with higher education I expect it to be a little more expensive so yes their prices are good. I recommend this place and I give 5 * ???????????? (Original) Excellent service de tout le personnel, attentionné et a l'ecoute de nos besoin. Votre equipe de veterinaire... (les medecins sont des gens doté d'un intelligence exceptionel et ont obtenu un DOCTORAT) ...ont sauvé la vie de mon petit romain il y a quelques annees et je ne les remercierai jamais assez!! ???????????? Les filles sont toujours souriante avec moi car je souris aussi et m'exprime avec respect car elle sont la pour m'aider et non pour endurer mon manque de savoir vivre ???? La toiletteuse est super joviale et caline les petits toutous avec soin. Cest sur que je ne lui amenerais jamais mon canichon(oui cest une race, le gars du petshop me la dit!) cotoné boulette de roche pour quelle le transforme en cheveux doux et soyeux parce que ma logique me dit que avec tout les efforts du monde quelle pourrait mettre en essayant de detortiller le poil et la peau qui son pogné ensemble et bien ca risquerais fort bien de le blesser. Mais mon chien je le brosse chaque jour cest juste que la journee avant le toilettage il est stresser alors il se roule sur les tapis... je dois donc le rasé. Et oui. Je paye ma mise en plis chez ma coiffeuse 200$ alors quand j'obtient un service de quelqun avec des etudes supérieure je m'attend a ce que ce soi un peu plus cher alors oui leurs prix sont bon. Je recommande cet endroit et je donne 5* ????????????

josee Roy Bordeleau

(Translated) Excellent services from @ to very nice people ...... to recommend ..... (Original) Excellent services De @ àZ les gens très gentils...... À recommander.....

Sylvie Savard

(Translated) Great service (Original) Super service

Michelle Desmarais

(Translated) Very kind and attentive people (Original) Personnes très gentilles et attentîonnées

Marie Eve

(Translated) Good service! I was given good advice and all of my questions were answered. (Original) Bon service! On m'a donné de bons conseils et on a répondu à toutes mes questions.

Hugues Girard

(Translated) Not great as a service. (Original) Pas terrible comme service.

Cédric Gaudet

(Translated) It was my go to vet, but since my last visit one of the clinic staff disrespects me in front of all the other clients. Of course, I'll go to another clinic that won't make me feel stupid for asking a simple question. (Original) C'etait mon veterinaire "go to", mais depuis ma derniere visite où une des employés de la clinique m'a manquer de respect devant tous les autres clients. Il va de soi que je vais aller a une autre clinique qui ne me fera pas me sentir stupide de poser une simple question.

Manon Lacoursière

(Translated) So human as service and perfect staff (Original) Tellement humain comme service et personnel parfait