Reviews of Montreal Sacred Heart Hospital (Hospital)

Jonathan Montano (Hackcent0s)

(Translated) The guards helped me very gently and I was able to get where I wanted (Original) Los guardias me ayudaron muy gentilmente y pude llegar donde quería

Jonathan Montano (Hackcent0s)

(Translated) The guards helped me very gently and I was able to get where I wanted (Original) Los guardias me ayudaron muy gentilmente y pude llegar donde quería

Laurie Durand (3Ldurande)

(Translated) I had good very quick service at the triage service for my ankle sprain. The nurse was kind! The building is SUPER sketch, under renovation. and as hard to navigate as a hospital I think. that's just why I took away a star. (Original) J'ai eu un bon service très rapide au service de triage pour ma foulure de cheville.l'infirmiere était gentille! Le building est SUPER sketch,en renovation. et aussi dur de s'y retrouver comme ben des hopitaux jpense.c'est juste pour ça que jlui ôte une etoile.

Marilyn M.

(Translated) Wow ... No one has ever spoken to me so rudely and with such arrogance on the phone ... We understand that when we call over there is that there is something and not to offer to sell cookies! And from what I read there are several stupid ones. If you aren't empathetic enough to help answer a simple question over the phone without being pushy and making the other feel bad, what are you doing in health care? You should instead go to work in a back-hall office without contact! (Original) Wow.... On ne m'a jamais parlé aussi impoliment et d'une arrogance comme ca au téléphone... On s'entend que quand on appel la bas c'est qu'il y a quelque chose et non pour offrir de vendre des biscuits ! Et de ce que je lis il y en a plusieurs de bête. Si vous n'êtes pas assez empathique pour aider a répondre a une simple question par téléphone sans être arrogant et faire sentir l'autre mal, que faite vous en soins de santé ? Vous devriez plutôt aller travailler dans un bureau de fond de couloir sans contact !

Alfonso Larrondo Castellanos

I’m alive thanks to the Doctors and staff, amazing work

Adele Lawrence

Operated for a knee replacement the operation was a success, the care given was outstanding thank’s to Dr. Malo and his team. Very attentive nurses, supporting staff was efficient and well mannered, I would strongly recommend this hospital. The only reason I did not give a 5 Stars is because the building need some TLC. Merci beaucoup a toute l’équipe. ????

Oli Lalonde

Paid 500$+ for a x-ray a few months ago... never got the x-ray, never talked to a doctor, no contact from hospital afterwards. Money down the drain.

Marie-Claude Renaud

(Translated) A big thank you to the entire emergency team for the care provided during my hospitalization. Despite all the constraints in the health system, I have had outstanding care. (Original) Un gros merci à toute l’équipe de l’urgence pour les soins apportés lors de mon hospitalisation. Malgré toutes les contraintes présentes dans le système de santé, j’ai eu des soins hors pair.

Hani AS

The rudest staff, the longest waiting time, and the worst human humiliation. Coming here was the worst mistake

yalo dam

(Translated) After an operation (ostomy) we are 3 floor. When we call the staff (bell) they do not come, it takes them 15-20 min. We can die of pain. But the chatting in the corridor is going very well, sometimes even on a cell phone. What are the managers doing? managers? put on your panties. !!! this is unacceptable! We ring, we ring. What are they doing???? They laugh loudly, speak loudly at night, they tell their stories. We can't even sleep! We're sick! a little respect please. My father couldn't take the pain anymore and they don't come, he can't get up and then he calls you aggressive at the slightest gesture that my poor father was still able to make. Sad (Original) Apres une operation (stomie) on est 3 etage. Lorsqu'on appelle le personnel (sonnette) ils ne viennent pas, ca leur prends 15-20 min. On peut crever de douleur. Mais la jasette dans le corridor va de bon train, des fois meme sur un cellulaire. Que font les responsable? les gérants? mettez vos culottes. !!! c'Est inacceptable! On sonnes, On sonnes. Que font-ils???? Elles rient a gorge déployée, parlent fort la nuit, elles racontent leur vie. On ne peux même pas dormir! On est malade! un peu de respect stp. Mon père n en pouvait plus de la douleur et elles ne viennent pas, il ne peut pas se lever puis il vous traite d agressif au moindre geste que mon pauvre père était encore capable de faire. Triste

Cynthia Juteau Hamelin

(Translated) I was afraid since the story of the beginning of covid-19 it was 2 years I had not made an appointment with mets specialist who follow me for my accident was it was time that I think over my fear .. ... never in my life since the time I go to hospitals, we can say a real regular for 20 years even with appointments I had never come close to calling the time of my appointment always hours late ....... The story of covid-19 to you just brought bad but on the contrary good finally I just had time to smear in the waiting room and it was the first time since the dawn of time I came back not finally it happened they called me at the exact time of my appointment (Original) J'avais peur depuis l'histoire du commencement du covid-19 ça faisait 2 ans j'avais pas pris mets rendez-vous avec mets spécialiste qui me suivent pour mon accident était il était temps que je pense par-dessus ma peur..... jamais dans ma vie depuis le temps que vais dans les hôpitaux, on peut dire une vraie habitué depuis 20 ans même avec des rendez-vous j'avais jamais passer proche de faire appeler l'heure de mon rendez-vous toujours des heures de retard....... L'histoire du covid-19 à ta juste amener du mauvais mais au contraire du bien enfin j'ai juste eu le temps de macir dans la salle d'attente et c'était la 1re fois depuis la nuit des temps j'en revenais pas enfin c'est arrivé ils m'ont appeler à lheure exact de mon rendez-vous

Aeshah A

I can't even give this a one star. After brain surgery, I was unable to walk and was in ICU for 24hrs. The treatment I got there was horrendous. The nurses were rude and backbiting me the whole night. And they were trying to make me believe …

Xiao Lin

Beautiful hospital with very friendly people!

Maya Isabelle

(Translated) Learn how to take care of yourself so you don't end up there. Avoid as much as possible, the service is pitiful. (Original) Apprenez a prendre soin de vous pour ne pas finir là-bas. Eviter le plus que possible , le service est pitoyable .

Jacques Pelland

(Translated) telephone service ==== Rotten (Original) service téléphonique====POURRI

Mapendo Buranga Chantal

Heartless staffs I've ever seen..a friend had her pregnancy visit at plein Ciel clinic they told her no heartbeat from her baby and transferred her to coeur sacre hospital we waited 7hrs to get an ultrasound and end up sending her home to come back in the morning knowing exactly that the baby died in her womb.

Patrick Bédard

(Translated) We have the impression that we are going to die and nobody will look at us, pitiful service speed (Original) On a l'impression qu'on va mourrire et personne va nous regardee, vitesse de service pitoyable

Kwassi Jojo

(Translated) I will never set foot in this hospital again for a childbirth. I had my baby there in April 2020, it was the most traumatic experience of my life, I was deprived of the happiness that comes with being when you first become a mom. The mother and child unity is a real disaster. (Original) Je ne mettrai plus jamais les pieds dans cet hôpital pour un accouchement. J’ai eu mon bébé là en avril 2020, ce fut l’expérience la plus traumatisante de ma vie, j’ai été privé du bonheur qu’on restant lorsqu’on devient maman pour la toute première fois. L’unité mère et enfant est un vrai désastre.

Corrica Malcolm

If I could give 0 stars, I would. I was in a hurry and chose ones of the nearest hospitals. I should have read the reviews because this hospital service is horrible. The staff are not friendly at all, they do not care about their patients. I got a blood test after 6 am after being there at 3am. I then was told he’s later that I was next in line. That’s been 2hrs of me waiting and still not served. I told the nurse that I am going to leave because my child and I have been sleeping on the chairs and it’s uncomfortable and the wait is too long. She shrugged her shoulders and said that’s your choice mam. I stayed another 2hrs and still not served. 10+ hrs there and I left.

Luisa Fernanda Ruiz Delgado

Worst hospital ever. After 6 hours waiting, just told me there are only 2 doctors available. They still don't call me. Please don't come for an emergency!!!!

R1nkosu

The food is disgusting

Ginette Poncelet

(Translated) I would like to draw the attention of the management of client services at Hôpital Sacré-Coeur to the fact that the washrooms where we must go to collect our urine samples are not fitted with a hook to hang handbag and coat. November 2017 I have no choice but to carry out this operation without keeping my winter coat on my back. The management team that ensures at least rudimentary "comfort" for patients should try the experiment to understand the total discomfort of this exercise. I describe it to you: Personally, I had to hang my purse on the small button on the door lock and invoke the sky that my bag does not fall to the ground on the soiled floor. Then, very uncomfortable with my winter coat slipped on as if I was going to go outside since I had no hooks either on the door or on the wall I proceeded to the required steps: The pants lowered to the knees, urinate in a very small glass of very poor quality plastic before meticulously pouring a small amount of urine into a tube whose opening is barely as large as a 10 sous. When I removed the small plastic glass that had broken further while I was doing so uncomfortably, urine spilled through the plastic slit on my underwear and pants, not to mention the floor that drank just as much. The tube transfer operation was another adventure that I would have done well. HORROR, WHAT! Just because the management team that has to make it easier for us has failed to THINK A LITTLE BIT ON PATIENT COMFORT. Do they expect us to have urine samples taken absolutely accompanied by a second person who will waste all this time strictly to ensure our coat and our handbag while only one hook on each door would have been enough? And winter is just beginning! How many other people will have this bad experience during the coat season ?????? I hated this experience which certainly increased my pressure because of the anger felt at the time against members of management who do not know how to put themselves in the place of patients, i.e. adopt an emphatic behavior. How much does a hook on each bathroom door cost? Tell me and I assure you that it will be my pleasure to send you a donation of $ 100.00 for this purpose. I promise you ! (Original) Je souhaite attirer l'attention de la direction des services à la clientèle de l'Hôpital Sacré-Coeur sur le fait que les salles de toilette où nous devons aller procéder à nos prélèvements d'urine ne sont pas munies d'un crochet pour suspendre sac à main et manteau. Novembre 2017 je n'ai pas le choix de procéder à cette opération sans garder mon manteau d'hiver sur le dos. L'équipe à la direction qui veille au "confort" au moins rudimentaire des patients devrait tenter l'expérience pour bien comprendre l'inconfort total de cet exercice. Je vous le décris : Personnellement, j'ai dû suspendre mon sac à main au petit bouton de la barrure de la porte et invoquer le ciel que mon sac ne tombe pas par terre sur le plancher souillé. Puis, très inconfortable avec mon manteau d'hiver enfilé comme si j'allais sortir dehors puisque je ne disposais d'aucun crochet ni à la porte, ni au mur j'ai procédé aux étapes requises : Les pantalons baissés jusqu'aux genoux, uriner dans un tout petit verre de plastique de très mauvaise qualité avant de transvider méticuleusement une petite quantité d'urine dans un tube dont l'ouverture est à peine grande comme un 10 sous. En retirant le petit verre de plastique qui s'était fracturé en plus pendant que je m'exécutais aussi inconfortablement, de l'urine s'est renversée par la fente du plastique sur mes sous-vêtements et mon pantalon sans oublier le plancher qui en a bu tout autant. L'opération transvidage dans le tube a été une autre aventure dont je me serais bien passé. L'HORREUR, QUOI ! Juste parce que l'équipe de la direction qui doit veiller à nous faciliter les choses a omis de PENSER UN TOUT PETIT PEU AU CONFORT DES PATIENTS. S'attendent-ils à ce que nous venions faire faire des prélèvements d'urine absolument accompagnés d'une 2è personne qui perdra tout ce temps strictement pour veiller à notre manteau et à notre sac à main pendant qu'un seul crochet sur chaque porte aurait suffi ? Et l'hiver ne fait que commencer ! Combien d'autres personnes vivront cette mauvaise expérience durant la saison des manteaux ?????? J'ai détesté cette expérience qui a certainement fait grimper ma pression à cause de la colère ressentie alors contre les membres de la direction qui ne savent pas se mettre à la place des patients, i.e. adopter un comportement emphatique. Un crochet sur chaque porte des salles de toilette ça coûte combien ? Dites-le moi et je vous assure qu'il me fera plaisir de vous faire parvenir un don de $100.00 à cet effet. Je vous le promets !

Laurent Desaulniers

(Translated) A fantastic team, competent and attentive staff, an exemplary organization. (Original) Une équipe fantastique, du personnel compétent et attentionné, une organisation exemplaire.

May Nouara

(Translated) I gave birth to the baby the nurses were very caring for me adorable very professional the doctors also were really attentive, it was a great team of women I can never thank them enough, especially the team of Dr. Geneviève Saint Gelais ❤️ (Original) J’ai accouché la ba les infirmières étaient aux petits soins avec moi adorables très professionnels les médecins aussi était vraiment à l’écoute c’était une belle équipe de femmes je les remercierai jamais assez surtout l’équipe du docteur Geneviève Saint Gelais ❤️

AKANKSHA

no sense of talking with patience and wait long time

Louis “GADGET” Ross

(Translated) "Already 20 years old" Urgently arrived with a thoracic aortic aneurysm including dissection to the left kidney with two lumens. Dr Domtigny to whom I owe my life. Despite everything, he didn't see her very long. APPROXIMATELY 5 YEARS and here we are today with follow-ups and medication and some operations, I am still in this world of health very acceptable. Thanks to the medical, maintenance and administrative staff YOU ARE A COCHE (Y) (Original) "Déjà 20 ans " Arrivé a urgence avec un anévrisme a l'aorte thoracique incluant une dissection jusqu'au rein gauche avec deux lumières. Dr Domtigny a qui je dois la vie. Malgré tout , il ne la voyait pas très longue. ENVIRON 5 ANS et voila aujourd'hui avec des suivis et médicaments et quelques opération ,je suis toujours de ce monde en santé très acceptable . Merci au personnel médical, d'entretient et administratif VOUS ÊTES CA COCHE (Y)

Louis “GADGET” Ross

(Translated) "Already 20 years old" Urgently arrived with a thoracic aortic aneurysm including dissection to the left kidney with two lumens. Dr Domtigny to whom I owe my life. Despite everything, he didn't see her very long. APPROXIMATELY 5 YEARS and here we are today with follow-ups and medication and some operations, I am still in this world of health very acceptable. Thanks to the medical, maintenance and administrative staff YOU ARE A COCHE (Y) (Original) "Déjà 20 ans " Arrivé a urgence avec un anévrisme a l'aorte thoracique incluant une dissection jusqu'au rein gauche avec deux lumières. Dr Domtigny a qui je dois la vie. Malgré tout , il ne la voyait pas très longue. ENVIRON 5 ANS et voila aujourd'hui avec des suivis et médicaments et quelques opération ,je suis toujours de ce monde en santé très acceptable . Merci au personnel médical, d'entretient et administratif VOUS ÊTES CA COCHE (Y)

gehad salam

Very good hospital . My wife gave birth to us a baby boy 2 days ago by c-section , staff was amazing , doctors were amazing , nurses ext .. everything was perfect . Only thing rooms were old , but you can’t have everything .

enky b

I had a panick attack (first time in my life) and I was not feeling well at all. I felt scared cause I did not know what a panick attack was, I was worried to not make it. I went hospital 5 p.m. and it was only the next morning around 9 a.m. that the doctor took me. LIKE?? IF you know your patient will not see its doctor before the next day, at least tell them so they will not spend all night in the waiting room, not sleeping at all. This is ridiculous. So, take care of yourself cause hospitals do not care.

Mohammad Pishva

Personnel were fantastacular !! In general I was impressed by all around aspect.

Sylvie Longpré

(Translated) I have always had excellent service especially when it is urgent. When they diagnosed me with breast cancer in 2004. I at the same had a biopsy on December 23 pm It was urgent I had an operation on January 4 or 5. I unfortunately had 7 cellulitis in my left arm again very recently on April 14 Saturday pm operation they brought in a doctor, I thought it was the flesh-eating bacteria due to the pain. luckily it wasn't that but everything was there to think so and severe rash. I have the impression that the Lord was looking for me as I went along. All this to tell you that when there is an emergency the teams are there and if you wait it is the reason that there is someone who needs urgent care. Keeping track of your file and asking questions is important. good luck and thank you to the emergency team and the hospital service. (Original) J ai toujours eu un excellent service surtout quand c'est urgent. Quand il m'ont diagnostiqué un cancer du sein en 2004. J au même passé un biopsie le 23 décembre pm c etais urgent je me fesais opérer le 4 ou 5 janvier .J ai eu malheureusement 7 cellulites au bras gauche encore une tout dernièrement le 14 avril Samedi opération pm ils ont fait venir un médecin, je on pensait que c etais la bactérie mangeuse de chair dû à la douleur . heureusement ce n'était pas ça mais tout étais là pour le penser et éruption cutanée sévères. J.ai l impression que le Seigneur me quérissait au fur et à mesure. Tout ça pour vous dire que quand il y a urgence l équipes est là et si vous attendez c est la raison qu'il y a quelqu'un qui a besoin de soin lus urgent. Bien suivre votre dossier et demandé des questions c est important . bonne chance et merci à l équipe de l urgence et le service hospitalier.

Effie4321

(Translated) More than friendly and helpful staff. I thank the whole team: nurse, pab, doctor and security for their service. Clean and well organized place. (Original) Personnel plus qu'aimable et serviable. Je remercie toute l'équipe : infirmier, pab, médecin et sécurité pour leur service. Endroit propre et bien organisé.

tounsi imen

(Translated) I left after waiting for an 11 hour wait. They passed around forty people before me despite being among the first 10 when I arrived. Very bad service! I will never stay there again. (Original) J'ai quitté après avoir attendre 11 heures d'attente. Ils ont passé une quarantaine de personnes avant moi malgré j'étais parmi les 10 premiers quand je suis arrivé. Service très mauvais! Je reviendrai jamais là-bas.

genevieve noel

(Translated) I've never seen people go around in circles. (Original) J'ai jamais vu du monde tourner en rond.

André Dufresne

(Translated) Phew you have to be patient just wait for the appointment center (on the phone) it's almost an hour of waiting. I hung up it gives an idea of the rest. Access to the service is not obvious. (Original) Ouf faut être patient juste attendre pour la centrale des rendez-vous (au téléphone) c est presque 1 heure d attente. J ai raccroché ça donne une idée du reste. L accès au service est pas évidant.

Emilie D-R

(Translated) I am going because we had to do a follow-up with the.doctor seen at Jean talon but of service in external clinic sacred heart wing A orthopedics. DOCTOR Emilie Sandman. Very kind, patient and efficient. The hospital is very clean and the staff very welcoming. We went back at 9:30 am with an appointment and left at 1pm very quick anyway. There are a lot of people and the hospital is huge so plan ahead. (Original) Je suis aller car nous devions faire un suivit avec le.doctor vue à Jean talon mais de service en.clinique externe a sacré coeur aile A orthopédie. DOCTOR Emilie Sandman. Très gentille, patiente et efficace. L'hôpital est très propre et le personnel très accueillant. Nous somme s rentrer a 9:30am avec rendez-vous et sorti a 13pm très rapide quand même. Il y a bcp de gens et l'hôpital est immense alors prenez vous d'avance.

Rita Janati-Temsamani

Quite fast, staff is absolutely a joy and professional.

Trina Akram

Worst hospital by far, it's unimaginable how they are unwilling to accommodate any of their patients or actually care about their well being, did I mention they do not speak a word of English! How is this even possible or acceptable in this country! Thank goodness for my parents that I was there for them if not they would treat them like animals. At first when I saw all the 1 star reviews I thought maybe people were exagerating, but oh boy was I wrong! Stay away from this place! Go to the Jewish instead.

Nathalie Campeau

(Translated) First visit to Sacré-Coeur. My spouse has been hospitalized in the emergency room for 3 days. The nurses, attendants, doctors are very friendly and professional. For having been in 4 other hospitals in the past, Sacré-Coeur will be our choice when the need will be felt. (Original) Première visite à Sacré-Coeur. Mon conjoint y est hospitalisé à l'urgence depuis 3 jours. Les infirmières/infirmiers, préposé(e)s, médecins sont très sympathique et professionnel. Pour avoir été dans 4 autres hôpital par le passé, Sacré-Coeur sera notre choix lorsque le besoin se fera sentir.

Olivier Guitton

For a broken hand (with bone misplaced) , 3 appointments at 1030 external clinic at Sacré Cœur hospital. The first one, the doc wanted to wait before surgery, the second one one week later was just a joke. Just before the appointment, they allés me to tell em the appointment would not be in person, and so I had to argue I needed an x-ray, so I needed also a face to face appointment. They finally told me it was a mistake with my file.. Si I went to my appointment. After waiting more than one hour for yh x-ray, I couldn't see the doctor because he left the hospital, and they proposed me another appointment 10 days later... So I had to object because I didn't want to wait that long..and they gave me an appointment for the next day with another doctor. The appointment was at 9.30, it's 10.15 and I'm still waiting even though they don't see people from emergency.. It's not really a big deal because it's just a broken hand, but I was wondering if it was more serious.. Would the service be the same?

Olivier Guitton

For a broken hand (with bone misplaced) , 3 appointments at 1030 external clinic at Sacré Cœur hospital. The first one, the doc wanted to wait before surgery, the second one one week later was just a joke. Just before the appointment, they allés me to tell em the appointment would not be in person, and so I had to argue I needed an x-ray, so I needed also a face to face appointment. They finally told me it was a mistake with my file.. Si I went to my appointment. After waiting more than one hour for yh x-ray, I couldn't see the doctor because he left the hospital, and they proposed me another appointment 10 days later... So I had to object because I didn't want to wait that long..and they gave me an appointment for the next day with another doctor. The appointment was at 9.30, it's 10.15 and I'm still waiting even though they don't see people from emergency.. It's not really a big deal because it's just a broken hand, but I was wondering if it was more serious.. Would the service be the same?

nuttin

I've only had good experiences when I've had to go the hospital in last 15 years.

Lange Tv

(Translated) It's great wow (Original) C'est grand wow

diane wapi kemegni

(Translated) I had a very nice childbirth ???????????? (Original) J'ai eu un très bel accouchement ????????????

James Saville

(Translated) Dr. D'Aoust urgentologist totally lacks professionalism. He is very prejudiced about his patient. Very disgusting experience here. I hate to know that we come here for treatment and at first sight, we are judged. Whatever. (Original) Docteur D'Aoust urgentologue manque totalement de professionalisme. Il porte de très gros préjugés sur son patient. Expérience très dégoutante ici. Ça me répugne de savoir qu'on vient ici pour se faire soigner et à première vu, on se fait juger. N'importe quoi.

Christine Beliveau

(Translated) When you put a bath towel between the legs of my beautiful mother for several hours instead of an incontinence panties, creme er mobilize it gives as a result urinary tract infection and not just once it is produced! Smart staff but try to convince us that it's like that now, that it avoids wetting the bed and less risk of sores.2 days later the mattress was changed to an orthopedic mattress because my beautiful mother now has sores in the seat! Here is the good care to give to our people! (Original) Quand on met une serviette de bain entre les jambes de ma belle mere pendant plusieurs heure aulieu dune culotte d’incontinence,de cremer er mobiliser ca donne comme résultat infection urinaire et pas juste une fois que cela c'est produit! Personnel avisé mais essai de nous convaincre que cest comme ça maintenant,que cela évite de mouiller tout le lit et moin de risque de plaies????2jours plustard le matelas a été changé pour un matelas orthopédique car ma belle mere a maintenant des plaies au siège! Voila les bon soins donner a nos gens!

Dimitrios Valassis

I think this hospital has the worst emergency section I've ever seen with the most uncaring nurses , uncaring doctors and uncaring receptionists... They couldn't care if you're alive or dead , it almost seems like a burden for them to help you... The worst hospital I've ever seen.

Paola Marie Jo

Came in with my Dad at 12:20pm he had and appointment with specialist at 1:20 and now its 3pm... I'm still waiting it's ridiculous imagine waitting that long with someone who's 80 years old and just want to go back home ... Worst hospital ever!

Mowmita Alam

i was born there hehe #savage

Sandra Frisby

As hospitals go, I love this hospital. The staff is friendly and helpful and they make you feel like a human being and not like a number. Newish emergency building is bright and efficient.

Mitchell Robinson

they left me out the front in shopping cart MY KIDNEY WAS MISSING!

njolle diane

(Translated) Frankly bad bad bad experience in this hospital I spent more than 2 weeks there. When you call the nurses they take at least 20min before arriving in your room you even have time to die before they arrive. In any case, to see a doctor during my entire stay it was complicated, to have certain medications that I was already taking at home, it was complicated, I was told all the time we waited for the boss's agreement ????. Even to take my shower I needed a doctor's permission. I took my shower there on day 13. In any case, I don't think I'll set foot there again ???? (Original) Franchement mauvaise mauvaise mauvaise expérience dans cet hôpital j'ai passé plus de 2 semaines là-bas. Quand tu appelles les infirmières/infirmiers ils/elles mettent aumoins 20min avant d'arriver dans ta chambre tu as même le temps de mourir avant qu'elles/qu'ils n'arrivent. En tout cas pour voir un médecin pendant tout mon séjour c'était compliqué, pour avoir certains médicaments que je prenaient déjà a la maison cetait compliqué on me repetIt tout le temps qu'on attend l'accord du patron ????. Meme pour prendre ma douche il fallait l'autorisation d'un médecin. J'ai pris ma douche là-bas a jour 13. En tout cas je ne pense pas remettre les pieds là-bas ????

Catherine Cohen

(Translated) I sent my niece on February 3, 2017 to 11 pm..I call the ambulance, it is clear that she is having a psychosis or? she has several important problems ... and was not in reality the Doc. N decides to return it because according to him ... she is fine !! then at 2:30 in the morning my niece arrives on foot ... !!!! ... wet ... ice cold !!! I (I did not go right away because they told me so, she must be transferred to Albert Prévost in Psychiatry and wait for them to call me) ... Everything was ready ... I ' had contacted Albert Prévost who was waiting for him !! ... So thank you for your expertise Doctor ... !!!! ... I looked for my niece almost two weeks !!! ... (I'll save you for the moment all that happened between) ... To finish at the Intensive Care Unit of the Psychiatry of a hospital that they felt she had to be urgently guarded ... !! I would also like to contact me about it ... Because I have to ask myself .. the question .. and worried about the competence as well as .. expertise in place .... Plutot worrying in my opinion. (Original) J'ai envoyé ma nièce le 3 Février 2017 vers 11pm..J'appelle l'ambulance , Il est clair qu'elle fait une psychose ou ? elle à plusieurs problèmes importants...et n'était pas dans la réalité le Doc. N décide de la retourner car selon lui...elle va bien !! alors à 2:30hrs du matin ma nièce arrive à pied.!!!!...mouillée...glacée !!! Je .( je ne suis pas allée de suite car ils m'ont bien dit , elle doit se faire transferrer à Albert Prévost en Psychiatrie et d'attendre qu'ils m'appellent)...Tout était prêt ...J'avais contacté Albert Prévost qui l'attendait !!...Alors merci pour votre expertise Docteur...!!!!...j'ai cherché ma nièce presque deux semaines !!!...( Je vais vous épargner pour le moment tous ce qui s'est passé entre )...Pour finir aux soins intensifs de la Psychiatrie d'un hôpital qui eux ont jugé qu'elle devait être garder de façons urgente...!! J'aimerais d'ailleurs que l'on me contacte à ce sujet ...Car je dois me poser.la question ..et de façon inquiète , sur la compétence ainsi que .. l'expertise en place....Plutot inquiétant à mon avis.

1212 Legal

Great phone manners. Patient-info guy spoke excellent English. He was very helpful tracking down an error that I made spelling a family name. He even suggested a tel. number I provided - was in a laboratory near where the person might be staying. Note that this is NOT a medical review.

Sher Shibar

(Translated) the gastroenterologist of this hospital Dr sabbah sidney is a careful butcher, (Original) le gastro entérologue de cet hôpital Dr sabbah sidney est un boucher attention,

Carole Hébert

(Translated) August 1, 2020 ... My sister underwent, yesterday, a very important surgery to the spine (car accident) .... very successful, today she suffers martyrdom and the nurses take 15 to 20 minutes to ring the bell. To come and see. ... my sister has not had a bowel movement for 4 days these pains resonate up to the place where she was operated (lower back) I hope they will remedy this sad and unfortunate situation .... it's terrible what she's going through ... ???????? (Original) 1 er août 2020... Ma soeur a subi , hier , une chirurgie très importante à la colonne ( accident de voiture )....bien reussie, aujourd'hui elle souffre le martyr et les infirmières prennes 15 à 20 min à près la sonnerie .pour venir voir....ma soeur n'a pas eu de selles depuis 4 jours ces douleurs retentissent jusqu'à la place où ella a été opéré ( bas du dos ) j'espère qu'ils remedieront à cette triste et facheuse situation....c'est terrible ce qu'elle vis...????????

Hayat Montreal

(Translated) Dirty hospital. Non-Competent Physicians namely in my case I saw 4 specialists for 3 days during my hospitalization in May 2016 and each gives a different diagnosis. Attendants who lack notions of hygiene to know during my 3 days of hospitalization, none cleaned my room or even disinfect my dining table, pass the map ... (Original) Hôpital sale. Médecins non-compétants à savoir dans mon cas j'en ai vu 4 spécialistes pendant 3 jours lors de mon hospitalisation le mois de mai 2016 et chacun donne un diagnostic différent. Préposées qui manquent de notions d’hygiène à savoir pendant mes 3 jours d'hospitalisation, aucune n'a nettoyé ma chambre ni même désinfecter ma table de manger, passer la mappe...

ismail harras

everytime I go to this hospital , it's the same bad experience. no pillows , missing equipement...low confort standard . about doctors and nurses : all depends, if you are lucky, you gonna get the best treatement that you gonns forget what's bad in this hospital otherwise if you are the unlucky patient , you will be ignored , if you ask for your right , you gonna be ignored twice ... the only way to get what you want is to be persistent and noisy ... if you are sick go to any hospital but sacré coeur ...

Erika Coursol

(Translated) I had an appointment for orthopedic surgery, a big lack of organization. I had to wait almost 4 hours for my room, no way to have any of my medication on the day of my admission, the evening before my operation I still have no idea of the time of my surgery. and meet no doctor on the floor I am left in the unknown nobody comes to see me it took more than 1 hour before the nurse came to introduce himself and in addition the bathroom in my room is not not even wheelchair accessible, the doctor got very good that I can't walk, really not the best hospital, (Original) J'ai eu un rendez vous pour une chirurgie orthopédique, gros manque d'organisation. J'ai du attendre presque 4h pour ma chambre , pas moyen d'avoir aucun de mes médicaments la journée de mon admission, le soir avant mon opération je n'ai toujours aucune idée de l'heure de ma chirurgie n'y du déroulement et rencontrer aucun médecin rendu sur l'étage on me laisse dans l'inconnu personne ne vient me voir sa l'a pris plus de 1h avant que l'infirmière vienne se présenter et en plus la salle de bain dans ma chambre n'est même pas accessible en fauteuil roulant , le médecin s'est très bien que je ne peux pas marcher, vraiment pas la meilleure hôpital ,

Louis Lavoie

(Translated) Very busy (Original) Très occupé

Francislaine Quemel

(Translated) Hello, I need to know if you have a patient named Madame Maria Dolores? Is it urgent (Original) Ola preciso saber se tem uma paciente com nome de madame maria Dolores? E urgente

Mohamed Abdullah

Worst care ever, all what they are trying to prove that a patient has a mental disorder even if all the physical symptoms are prominent as the sunlight!

kame lia

(Translated) Compared to my neighborhood hospital, there is a huge difference. I think it really surprises me to see such an organized and efficient hospital. The only point to improve, I would say, would be to have more information on how to find your way around the hospital. (Original) Comparativement à mon hôpital de quartier, ya une énorme différence. Je pense que me surprend réellement de voir un hôpital autant organisé et efficace. Le seul point à améliorer je dirais ça serais d'avoir plus d'indication pour se repérer dans l'hôpital.

yilin m

Waiting time is super long. Secretaries very rude. Doctors/nurses chitchat even though there is a huge lineup. My appointment was at 9:30, was not able to get to see the doctor even thought it has been 4h. This is crazy. Lack of professionalism Doctors arrived even later than my appointment, and start to chitchat, taking his time. This waiting time situation could be so easily improved if professionals stop chitchatting during work hours and start focusing on their patients instead.

yilin m

Waiting time is super long. Secretaries very rude. Doctors/nurses chitchat even though there is a huge lineup. My appointment was at 9:30, was not able to get to see the doctor even thought it has been 4h. This is crazy. Lack of professionalism Doctors arrived even later than my appointment, and start to chitchat, taking his time. This waiting time situation could be so easily improved if professionals stop chitchatting during work hours and start focusing on their patients instead.

Nikitta Lanthier

(Translated) In the emergency department on 30 Dec .. at 1.30 pm .. Warm welcome ... all very dedicated ... Congratulations ... in 5 hours I was out and had my exams and received the results ... All the people who told me we took in hand were smiling-sweet and comforting..I had 9-10 pains. Thank you so much. (Original) A l'urgence le 30dec.. a 1.30pm.. Accueil chaleureux...tous tres dévoués..Félicitations..en 5heure j'étais sorti et avais fais mes examens et recus les résultats...Toutes les personnes qui m'on prises en main furent souriante-douce et réconfortante..J'avais 9-10 douleurs. Merci beaucoup.

Audrey Rah

I am so thankful of dr.Febrer ( Vascular Surgeon) hope to spell the name correctly. I had in pain for many months and no one diagnosed my body issues. He was the only doctor who followed it up and looked after it. After many months with taking some medications I sleep well. Thanks

Lana Alkouri

Worst hospital ever. Dirty

Itzel Zamora Gonzalez

(Translated) The service is deplorable, at some point I came when I was pregnant and it took them more than 12 hours to attend to me. Today my husband came for an appendix pain and the treatment of the nurses is disastrous ... only one treated us well, they changed shifts and all their staff is detestable ... not to mention that we arrive at 12:00 and it is 5:51 and no They have been able to tell us what is wrong with my husband ... (Original) Deplorable el servicio, en algún momento vine cuando estaba embarazada y tardaron más de 12hrs en atenderme. Hoy mi esposo vino por un dolor de apéndice y el trato de las enfermeras es nefasto… solo una nos trató bien, cambiaron de turno y todo su personal es detestable … sin contar que llegamos a las 12:00 y son 5:51 y no han podido decirnos que le pasa a mi marido …

Dodo Gham

Worse hospital U wait hrs too and when I asked Respectfuly I wanna leave singing on my responsibilities they made me wait another two hrs to actually leave !!!! The doctor is unprofessional and the nurse was very rude .

Lalouve Turcot

(Translated) it takes a crisscross GPS in this hospital the (Original) ça prend un GPS criss dans cette hopital la

Belanger Blais

(Translated) October 9, 2021 I am in room 366 So in the 3rd Let me tell you that the attendants are impatient with no smile, leave us in our poo or pee their cheeky one throws the basin, and tell me these steps my job and I go to another floor or another hospital because in the 3rd step of class (Original) 9 octobre 2021 Je suis a la chambre 366 Donc au 3ieme Laissé moi vous dire que les préposé son impatiente avec pas de sourire, nous laisse dans notre caca ou pipiil son effronté une ma lance la bassine ,et me dis ces pas mon job et j'en passe aller à un autre étage ou un autre hôpital car au 3ieme pas de classe

Rentan TGLG

Well managed

Christian Lecuyer

(Translated) I received good care it was good but a little hot in the establishment. I take my hat off to all the employees who go out of their way to provide us with the best possible service. They are dedicated people who should have better pay. Thank you for everything. (Original) J'ai reçu de bons soins c'était bien mais un peu chaud dans l'établissement. Je lève mon chapeau à tous les employés qui font leur possible pour nous donner le meilleur service. Ce sont des gens dévoués qui devrait avoir un meilleur salaire. Merci pour tout.

Daniel Mazerolle

(Translated) Major staff shortages, but the effort of nurses, doctors, and attendants helps greatly ... but the wait is extremely long and difficult when you are in pain6 (Original) Gros manques de personnels, mais l'effort des infirmières, docteur, et des préposées aide grandement...mais l'attente est extrêmement longue et difficile quand on est en douleur6

Nicole Belliveau

We are so grateful for the care we have received at this hospital after my husband suffered a stroke. Everyone was so nice, efficient and helpful. We always felt we were in very good hands.

Luther Khaleb

This doesn’t deserve to be hospital, Unhuman, heartless doctors who values money than a life of a patient. You pay and wait for the doctor from the morning until 4pm.????

MamaGiulia

(Translated) NO PROFESSIONALISM Nurses Cruelly send an elderly person around because they have taken the wrong seat in the waiting room and yell at a patient who calmly asks for information and then laugh loudly at each other when he has turned his back .... pitiful (Original) AUCUN PROFESSIONNALISME Infirmières Envoient balader cruellement une personne âgée parce qu’elle s’est trompée de siège dans la salle d’attente et crient après un patient qui demande des informations calmement puis rigolent entre elles bruyamment quand il a tourné le dos..... pitoyable

Alexi Mercier

(Translated) We leave no evil information to be already in the evaluation room. Do not want to provide us with accommodation. Excecrable service and the doctors are talking (Original) Nous laisses sans informations malfre etre deja dans la salle devaluation. Ne veulent pas nous fournir daccomodité. Service excecrable et les medecins font la belle jasette

Thierry Lachance

(Translated) Why dare you call it an EMERGENCY ..... spent 2 days there it seems not urgent for you. The health system and sick. Stop taking my money in taxes to pay for the bad services and then let us have GOOD service in private. It just doesn't work. I must surely still wait when you smooth this review .... (Original) Pourquoi vous osez appeler ca une URGENCE.....passée 2 journées là-bas ca semble pas urgent pour vous. Le système de santé et malade. Arrêtez de prendre mon argent en impôts pour payer les mauvais services puis laisser nous avoir de BON service en privé. Ça fonctionne juste pas. Je dois sûrement encore attendre au moment au vous lisser cette review....

Wojtek Banas

I recently spent 24 consecutive hours at the Emergency, accompanying my mom. It was quite an experience. Waiting there can quickly get boring, so I had no choice but to observe all the staff, at various levels, doing what they usually do. After a few hours you start noticing little unremarkable things that they do, and soon you realize how everything works in perfect harmony. I saw many patients getting impatient and easily irritated at relatively small things. It's quite human, they needed medical help, and I felt bad for them. And at the same time I saw how all the staff did their absolute best to remain respectful, polite and human, even in face of difficult situations. I am amazed at what I witnessed. I highly recommend this hospital for emergency. Their staff is nice and helpful, throughout all the 24 hours per day.

Nour Multi-services

(Translated) Service zero, empty stretchers and they transferred me to the corridor with a stomach problem, since last night I did not eat anything because of the analysis and now 16:26 when the nurse allowed me to eat, I I am very hungry and no one can bring even a piece of bread Each one throws the ball at the other, bell call for 10 rings, service dry dry dry (Original) Service zéro , les civières vide et ils m’ont transféré au corridor avec un problème d’estomac, depuis hier soir j’ai rien mangé à cause des analyses et maintenant 16:26 lorsque l’infirmière m’a autorisé à mangé , j’ai très faim et personne peut apporter même un morceau de pain Chacun il jette le ballon à l’autre , cloche d’appel depuis 10 sonne , service sec sec sec

Larine Mar

(Translated) 6 hours of waiting and still nothing a patient per hour I wonder what the hell are the doctors in it !!! ?? Emergency room my eye pfff (Original) 6 heures d'attente et toujours rien un patient par heure je me demande qu'est ce qu'ils fouttent les medecins dedans!!!?? Salle d'urgence mon oeil pfff

whysoserious514

(Translated) This week they saved my mother Elleces was treated well and she told me that the nurses were great. thank you very much (Original) Cette semaine ils ont sauvé ma mere Elleces était bien traité et elle m'as dit que les infermieres ont était super. Merci beaucoup

chrisschrossify

20 hours wait before we could leave. Low priority I guess but still. Saturday March 17 2018 4p.m till Sunday March 18 7a.m. to see a doctor. And we are not done yet. Are we in Siberia? -70 rated service? And Couillard Gov., is giving 1.5 billion to his specialists friends, and the services are getting worse. Hail Cesar.

Gaby Dellali

Wonderful place to stay.

Narimene Bestaoui

(Translated) Me and my husband have always had excellent service whether in emergencies or externally the staff are very professional and friendly. The only negative point is the endless wait in the emergency room and the mistreatment of priorities (Original) Moi et mon mari ont toujours eu un excellent service que ça soit aux urgences ou à l'externe le personnel est très professionnel et aimable. Seul point négatif c'est l'attente infinie aux urgences et le mauvais traitement des priorités

Mengky Veng

waited too long, my wife is in an emergency because she is about to lose her baby. we were there at 4pm in the afternoon we finished at midnight. he's asking us to go back to the hospital at 9am as an appointment. we have arrived but in expectation of the same. I understand that there are other patients, but each section they made us wait. every time we ask for staff there they send us anywhere just to avoid us. my wife ended up picking up in the urgent room around 4 p.m. she lost the baby and stayed in hospital overnight. during the day he gives the doctor a hospital leave and doesn't even come to see her. she asked to reverse her stoppage paper, nurse gives her a number for her to call the doctor. the next day she calls but the hospital staff transfer her everywhere and he says he will call her back but it never happened. I am really disappointed with the personal service there.

Paria Agharabi

If I can, I will give this hospital a zero star. The worst hospital I have ever seen ????

Behnam Dakermanji

I wish if there was minus stars so I can give this hospital. One of the worst hospitals in history The waiting time is forever You probably die before someone sees you I think it's there strategy, either you leave because you decide that your life doesn't worth this amount of waiting or die waiting so they don't have to see you then. Both ways go with them. And actually, I don't know who is worse, the staff (doctors & nurses) or the hospital system. With BP > 175 for more than 5hrs on a patient has usually BP of 120, they didn't even bother themselves for ECG or blood test. They wanted to give incision for the pain IV, they couldn't open the veins after 3 tries, It never happened with the patient before. In conclusion, dying at home is better than going to this hospital.

ryan carvallo

Worst hospital experience of my life .... If I could give them -1 star I would love giving that to this hospital emergency staff and specially to nursing staff ... I visited this hospital with my swollen ankle in emergency after a week of my road accident... The nurse check me up at 11 30 am and ask me to wait in waiting room outside at 5 pm they call me again and this time nurse check me again ask same questions .. I told her I have been waiting out for around 5 hours and she proffesoinly replied maybe it can couple more hours and only thing she can do is that she can give me appointment of some expensive clinic in downtown MTL if I like ... But as I wasn't insured and it was road accident the clinic can't attend me ... So I got to wait like for 10 hours with my swollen ankle .. Even after SAAQ was covering my med bills in this hospital, but they just want me to see doctor in clinic which SAAQ won't cover ... So I have to wait in waiting room for 10 hrs mayb jus because medical proffesoin is started getting into color of money ... Pls if u Hav choice don't get inside of this hospital

Margo Boucher

(Translated) Heritage but very difficult to make. (Original) Patrimoine mais très difficile à ce rendre.

Diane Chamberland

(Translated) For an appointment c ok (Original) Pour un rdv c ok

Romy Toussaint

(Translated) Great (Original) Super

Marie-melanye Gaudreau

(Translated) I had a friend with a trauma to the head! He was saved by the team of Dr. Bernard in trauma !!! Thank you for saving my friend.???? ... in addition, he was treated with little onion by all the nurses and social worker and company .... thank you bcp bcp ... I have nothing to say about flat to by a big thank you .... (Original) J'ai eu un ami avec un trauma à la tête! Il a été sauvé par l'équipe du Dr.Bernard en trauma !!! Merci à vous d'avoir sauvé mon ami.????... en plus il a été soigné au p'tit oignon par toute les préposés infirmière et travailleuse sociale et compagnie....merci bcp bcp ...jai rien à dire de plate à par un gros merci....

cbm663

(Translated) Very good hospital, very accessible parking, not expensive, and if you are there less than 2 hours it is free, except that you have to be careful of a hole which is at the bottom stuck to the gouin, easily you can get stuck. Bravo sacred heart ❤️ (Original) Très bon hôpital, stationnement très accessible,pas cher, et si vous y êtes moins de 2 heures c'est gratuit, sauf que il faut faire attention a un trou qui se trouve au fond collé a gouin, facilement on peut rester coincé. Bravo sacré cœur ❤️

John Insogna

Great and unbelievably friendly staff whovwho gocgo outaout oflof their way to make you feel better unfortunately long wait times but that is everywhere

Kamala C Wright

In 2017 While at the window "girlfriend" was looking at outfits online then came over to the window loudly slurping on a McDonald drink. Then she spelled my maiden name wrong which was clearly on my Ohip card. I guess they are only rude to English speaking visitors. Absolutely rediculous. As far as cleanliness that's another issue (very dirty). #justsaying #miduntalk Emergency room Inscription staff extremely rude to English speaking people! Some form of Language segregation! I don't get it, it's 2017. People working with the public should be bilingual or have a translator! Visited 2 times! Not impressed. One ???? 2020 March total different vibe, great staff who are bilingual. Helpful and didn't wait very long. 5 ????

Albert Bakhoum

(Translated) Staff so rude, rough, aggressive. (Original) Personnel tellement impoli, rude, aggressif.

Denis Guyon

(Translated) Old hospital without air conditioning but have been well treated (Original) Vieille hôpital sans air climatisé mais ont est bien traité

Les Fletcher

The waits may be long in emergency, but if you are really ill, this is the best place to be. The doctors and nurses are superior both in knowledge and bedside manner to any other hospital I have dealt with. The facility is old, but clean and well equipped with pretty well every specialist possible. The communication and protocol procedures that are in place are top tier. The preposes are just okay, overall. Some are amazing while others have found a way to work the system and should be fired.

akash naggi

Good service and best doctor. I’m happy this hospit staff.

Émilie Mercier-Beaulieu

Super long wait, staff actually misplaced my file and if i didnt go see the nurse myslef would still be waiting! First and last time.

Michelle Paquin

(Translated) I had an appointment at 5 p.m. for a magnetic resonance. I arrived at 4:45 p.m. At 6:15 p.m. we had a patient who had an appointment at 6:00 p.m. I left, because I was in too much pain and after 1h30 with a mask in a small cubicle of 6X7 feet (for 4 people) where a woman coughed constantly, it was too much. In addition, I just saw on the Quebec health record that the person wrote that I was clostrophobic; while it is wrong. (That without speaking to me) wow. This is to enter false information in a medical file. (Original) J'avais un rv à 17h pour une résonance magnétique. Je suis arrivée à 16h45. À 18h 15 on a fait passé une patiente qui avait un rv à 18h. J'ai quitter, car j'étais trop souffrante et qu'après 1h30 avec un masque dans un petit cubicule de 6X7 pieds ( pour 4 personnes) où une femme toussait sans arrêt, c'était trop.???????? En plus, je viens de voir sur le carnet de santé Québec que la personne a écrit que j'était clostrophobe; alors que c'est faux. (Cela sans me parler) wow. Cela c'est d'inscrire de fausses info dans un dossier médical.

Marius Ursu

Worst service I ever had. Waited 8 hours and the doctor was not even friendly they all treated me like I was a burden to them and like I did not have any problems I just came to lose my time there.

Pierre-Olivier Careau

(Translated) Poor service. Silly and rude staff (Original) Mauvais service. Personnel bête et malpoli

Oli Lalonde

Paid 500$+ for a x-ray a few months ago... never got the x-ray, never talked to a doctor, no contact from hospital afterwards. Money down the drain.

Mélanie Langlois

Went there during the night. I found it to be quick considering there are fewer doctors at this hour. You can also go eat at the famous fast food Paulo & Suzanne right in front to pass time. It’s 24 hours and it’s really good . The doctors were caring and compassionate. This an old hospital and I find it really pretty. Depending on the time you go there, you can find parking on the streets.

reenoy george

Very bad experience. Rooms are not good. Asked for private and not available even though I was ready to pay. Supervisor are rude and will not allow to go to hospital canteen to have our taste food and they will not buy and give to us eventhough we pay. By standers food are very worse. Everytime one egg or cheese sandwich. My stomach was upset by eating the food they serve to our room. We were in 2nd floor with our new born baby. Room are not airconditioned and too hot. Providing fan for some rooms and some rooms not and not even asking whether we needed a fan or not. Our baby was crying due to hot. Our 2 days stay was like 2 months. Horrible. We were not having other option, so we selected this hospital as it was near to our house. Most of the staffs are loving, kind and cooperative. Some are rude thinking that they are the director of the hospital. Some staffs attending late when emergency button pressed. Please advising the management team to make hospital admission and stay as homely feeling. Très mauvaise expérience. Les chambres ne sont pas bonnes. Demandé privé et non disponible même si j'étais prêt à payer. Le superviseur est impoli et ne permettra pas d'aller à la cantine de l'hôpital pour goûter à la nourriture et il n'achètera pas et ne nous donnera pas même si nous payons. Par standers, la nourriture est bien pire. Chaque fois un sandwich aux œufs ou au fromage. Mon estomac était bouleversé par la nourriture qu'ils servent dans notre chambre. Nous étions au 2ème étage avec notre nouveau-né. Les chambres ne sont pas climatisées et trop chaudes. Fournir un ventilateur pour certaines chambres et certaines chambres non et ne pas même demander si nous avions besoin d'un ventilateur ou non. Notre bébé pleurait à cause de la chaleur. Notre séjour de 2 jours était comme 2 mois. Horrible. Nous n'avions pas d'autre option, nous avons donc choisi cet hôpital car il était proche de notre maison. La plupart des membres du personnel sont aimants, gentils et coopératifs. Certains sont impolis en pensant qu'ils sont le directeur de l'hôpital. Certains membres du personnel présents en retard lorsque le bouton d'urgence est enfoncé. Veuillez conseiller à l'équipe de direction de faire l'admission à l'hôpital et de rester comme chez vous.

Susan Greenspan

I am so grateful for all care I received. I was always very hesitant with conventional medicine but after my experience at sacre cour after my accident, I am in trust. Thank you for the best surgeons, nurses and staff. The compassion and expertise is wonderful.

JS Cote

(Translated) I had two neurology surgeries at this hospital and other than the really questionable food, I cannot fault the care rt the friendliness of the staff. Everyone was nice from start to finish. (Original) J'ai eu deux opérations en neurologie à cet hopital et à part la nourriture vraiment douteuse, je n'ai rien à redire sur les soins rt la gentillesse du personnel. Tout le monde a été gentil du début à la fin.

Petetheteacher

(Translated) One of the best hospital in Montreal. My father and I are extremely professional, human and kind. Very good and renown hospital One of the best hospitals in Montreal. My dad has been heart operated here and the staff is extremely professional, humane and kind. A very good reputed hospital (Original) One of the best hopital in Montréal. My father received heart surgery here and the staff is extremely professional, human and kind. A very good and renown hospital L'un des meilleurs hôpitaux de Montréal. Mon père a été opéré du cœur ici et le personnel est extrêmement professionnel, humain et gentil. Un très bon hôpital réputé

VSacchio iannacci

Came here to give birth to my three kids. Also when someone is sick we come here. I love this Hospital. We usually don't ended waiting passed 1hr to see a Dr. Yes sometimes we wait... Like anywhere else. ????????. But ALLLL the doctors, nurses and staff are ALWAYS so helpful and Amazing. Ty.

Francine Robillard

(Translated) I went with my grandchildren a few times and for me too. The staff is professional and friendly The wait is sometimes long but when it's your turn you do not feel jostled (Original) J'y suis allé avec mes petits enfants â quelques reprise et pour moi aussi. Le personnel est professionnel avenant et aimable L'attente est parfois longue mais quand c'est ton tour tu ne te sens pas bousculé

Saad Boukhebache

(Translated) Really bad service, unpleasant experiences, yesterday Monday August 20 I went to the Sacré-Coeur hospital at 3:30 p.m. for an accident on the right elbow javias inflammation I cannot move my arm, in short I stayed in the hospital room. wait from 3:30 until midnight exactly and I have enough next to the screen to see my number I see the people who come after me and pass, the nurses no looked like battles in short I do not recommend this degolass hospital as a service poorly organized total shame like a third world hospital (Original) Vraiment mauvais services désagréables expériences, hier lundi le 20 août je me suis présenté à l'hôpital Sacré-coeur à 15:30 pour une accident aux coude droite javias une inflammation je peux pas bouger mon bras, bref jai resté dans la salle d'attente de 3:30 jusqu'à minuit exact et jai assez à côté de l'écran pour voir mon numéro je voyer les gens qui viennent après moi et passe, les infirmières no regardait comme des batailles bref je conseille pas cette hôpital degolass comme service mal organisé la honte total en diriez un hôpital du tiers monde

Claire Dumouchel

(Translated) In the emergency room we can follow our numbers and do not wait too long. (Original) À l'urgence on peut suivre nos numéros et on attend pas trop longtemps.

fadoua noor

(Translated) Clean, respectful staff. But you have to wait for a nice moment. (Original) Propre.personnel respectueux.mais il faut attendre un beau moment.

Alana Syvret

I have been seeing dr. Cartier for a number of months now. Absolutely great doctor and great care. The only complaint I have with the hospital is parking. The parking lot is very small with very limited parking. During prime time hours go early so you can circle the parking lot for a half hour to finally get a spot.

Amir Shirazi

(Translated) Medicines are the best. Very good follow-up with patients. A very good emergency system. Recently enlarged. The waiting time is very long, you can have an appointment at 10 a.m. and see the doctor at 4 a.m. The waiting time is not always so long but it is always between 45min and more. (Original) Les medicines sont les meilleurs. Très bonne suivis avec les patients. Une très bonne système d'urgence. Récemment agrandit. Le temps d'attente est très élevé, vous pouvez avoir un rendez à 10h du matin et voir le médecin à 4h d'après midi. Le temps d'attente n'est pas toujours aussi long mais c'est toujours entre 45min et plus.

Habib

Waiting is not worth it

Claude Carrier

(Translated) Very good emergency clinic, the best in Quebec! (Original) Très bonne clinique d' urgence, la meilleure au Québec !

Julie P

(Translated) To be able to give "0" star I would do it: May 2018, hospitalized for word of severe stomach, vomiting, diarhea + intense and rapid weight loss ... no solution or diagnosis given, even after a magnetic reasoning. May 2019, back to the hospital, the same symptoms, no response to my pain, it was me who finally discovered that I had almost all the side effects of a med that I took ... Braaaaaavo! July 2019, severe leg / foot pain in both legs. Tylenol, Advil, Motrin and even the "husband" are all slab ... (so if I'm in the emergency is pcq I have a bad !!!!!) .... with a sugar level of almost 30, I wait 6 hours in the emergency to give me insulin and make me "prescribe" a tennis ball for my pain ... a month later I still suffer martyrdom and I wait almost sincerely for to lose a leg to be able to pursue them (1/2 lol) ... if you do not return in ambulance they have absolutely nothing to ch * er of you ............ (Original) Pouvoir donner "0" étoile je le ferais : Mai 2018, hospitalisée pour mot d'estomac grave, vomissements, diarhée + perte de poids intense et rapide...aucune solution ou diagnostique donné, même après une raisonnance magnétique. Mai 2019, retour à l'hopital, mêmes symptômes, encore aucune réponse à mon mal, c'est moi qui a finallement découvert que j'avais à peu près tous les effets secondaire d'un med que je prenais...Braaaaaavo! Juillet 2019, mal de jambe/pieds intense dans les deux jambes . Tylenol, Advil, Motrin et même la "mari" ne font que dalle...( alors si jsuis à l'urgence c'est pcq j'AI MAL!!!!!)....avec un taux de sucre de presque 30, j'attends 6hres à l'urgence me faire donner de l'insuline et me faire "prescrire" une balle de tennis pour mon mal...un mois plus tard je souffre encore le martyre et j'attends presque sincèrement de perdre une jambe pouvoir les poursuivre (1/2 lol)...si vous ne rentrez pas en ambulance ils n'ont absoluement rien à ch*er de vous............

Despina Simeonidis

If there was a 0 star option, I would choose it. I just had emergency gallbladder surgery, and I was screaming and crying in the ER because of the obvious pain. This is the second time in the last 36 hours that I'm in this hospital, for the same reason being the gallstones that I have are killing me. The first time, I get morphine and no follow up, no referral, no prescription, nothing. They discharged me around three in the morning, with no jacket, no wallet and a near dead phone. I'm intoxicated by the morphine still and I have no ride home. Keep in mind, I am a minor and a girl. They tell me to call a taxi. They let an underaged, clearly intoxicated young girl with no proper clothing, get into a strangers car at three in the morning. The second time, thirteen hours later, I was seen by a nurse, and then told to go to the waiting room. She told me that a room would be available in a few minutes, as they are cleaning it (covid precautions), and my name would be called in less than ten minutes. I understood this and toughened it out for thirty minutes, but still no room. Again, my gallbladder is in rough shape at this point and I'm crying and trying my best not to scream in a waiting room filled with people. Four hours--four agonizing hours--go by, and still nothing. I'm begging my dad to go talk to the receptionist or someone, because at this point, I'm in horrifying amounts of pain. The nurse we'd seen earlier tells us a lie, saying she had told us to go into the room, not wait for it. I was in extreme pain and after getting into a smaller waiting room, I still didn't get any pain meds. Five hours in, no pain meds, haven't been seen, and I'm considered an emergent patient by the nurses by the files they put in, and by this point I'm throwing up from the pain, that's how bad it is. When I'm finally seen, I'm exhausted, still in pain, borderline about to pass out and generally not having a great time. I get my blood work done, and an ultrasound, and I have gallstones. I've known this for months, but there's limited inflammation. They keep me for the night because there's signs of blockage. That's fine, I'm on the meds now and I've calmed down. I need an MRI the next day, which is fine. I haven't eaten for 24 hours, and then the MRI gets pushed back another 24hours, so 48 hours with no food. More blood work, more ultrasounds, more exams with the gastrointestinal guys, all signs point to a blockage. Morning of the MRI, I wake up in a lot of pain. Keep in mind, I've been poked and prodded for the last few days, and hard too, so I'm feeling generally terrible. I don't let the surgeon touch me during the 3rd consultation because of this pain and instead of understanding that I've been through a lot the past few days, and I'm probably in a lot of pain, still they send in a psych evaluation with no need for it. I'm absolutely livid at this point, as I don't feel like talking about whatever anxiety disorder I have. I'm here for my gallbladder, not my anxiety. I wasn't anxious, I was in pain. This concept is a far one for doctors at this hospital, apparently. Even better. I am not told by the doctor that I will be having emergency surgery. I am told by the psychiatrist that I will be having surgery, and he is surprised no one's told me anything either. I get moved to a private room for the surgery, and I'm in pain still. It takes the nurses in between 20 to 45 minutes to reply to a call button and by that point, the pain has been elevated and they blame me for it getting so bad. I'm not allowed to eat for another two days, and when the surgery finally happens, I'm abandoned in the hall beforehand because they can't find someone to transport. The surgery staff was phenomenal. I have no complaints about how the surgery was done or the actual staff of the OR, but I'm disgusted that this happened to me and has probably happened to others. I'm seventeen years old, I shouldn't have gone through this. Just because its a level 1 trauma centre doesn't make it a good hospital. Do not go to this hospital should you have a choice

Farid Had

Longest wait time ever, no joke, came here twice and both times were 9 hours +... finally when i got to see the doctor, i thought it was a joke.. he looked like he came out the looney bin, one eye looking up and the other looking down , i couldn’t tell if i was watching a cartoon or a human being who seemed to find his phd in a cereal box or was it because of the astronomical wait time. He barely spoke a few syllables either but at that point i didnt care i was happy for some human interaction after waitting so long. On top of that the rest of the staff were the rudest ever ! Especially the nurses and at the inscription, there was one black male nurse who was friendly thought. I told him 5 times after the other encounters, ive had better customer service at mcdonalds.

Sylvain Benjamin

(Translated) It is a good place to undergo day surgery and other treatments. However some specialists would be interested in better communicating with their patients. We have the right to be well served and to have answers to our questions. (Original) C'est un bon endroit pour y subir des chirurgies d'une journée et autres traitements. Toutefois certains spécialistes auraient intérêts à mieux communiquer avec leurs patients. Nous avons le droit d'être bien servi et d'avoir des réponses à nos questions.

R Y

Please I repeat please do not bring yourself or your loved ones to this emergency or hospital. The staff here is rude both nurses and doctors & are incompetent. They always give you bad attitude when try to visit your loved ones in the room. No human dignity!!!

Emmanuelle MARTINS

(Translated) My opinion only concerns the radiology department I dealt with: A SHAME !!! The lady who answers the radiology phone (# 7 on the phone line) is very rude and that every time I call I can't even quickly express my request because she NEVER has time to listen to me and never let me express myself. Cuts words constantly, is contemptuous and has no compassion or professionalism. She seems exhausted that we ask her a simple question of medical follow-up, it is unacceptable to be treated like this! I don't wish her to have health problems and to be treated like she does to patients. CHANGE JOBS IF IT CONSTANTLY GETS YOU TO DO IT EVERYDAY !!!! Regarding the examination appointment on site, Dr. Chevrier was very professional and pleasant. (Original) Mon avis ne concerne que le service de la radiologie à qui j'ai eu affaire : UNE HONTE !!! La dame qui répond au téléphone de la radiologie (#7 de la ligne téléphonique) est très désagréable et cela à chaque fois que j'appelle, je ne peux même pas exprimer rapidement ma demande parce qu'elle n'a JAMAIS le temps de m'écouter et ne me laisse jamais m'exprimer. Coupe la parole sans cesse, est méprisante et n'a aucune compassion ni aucun professionnalisme. Elle parait exténuée qu'on lui pose une simple question de suivi médical, c'est inadmissible d'être traitée ainsi ! Je ne lui souhaite pas d'avoir des problèmes de santé et d'être traitée comme elle le fait avec les patients. CHANGEZ DE METIER SI CA VOUS GONFLE CONSTAMMENT DE LE FAIRE AU QUOTIDIEN !!!! Pour ce qui a été du rdv d'examen sur place, le Dre Chevrier a été très professionnelle et agréable.

Dans la tête d’Audrey

(Translated) We are in the midst of a global pandemic, access to drinking troughs, no disinfection of chairs, access to toilets, not all employees have their protective glasses and no temperature measurement at the entrance .... people take their masks themselves- even at the entrance .... super practical for the kind of little man with yellow fingers that even 10L of purel would not disinfect his hands ... it affects a lot of masks at once. The information is not even guiding you properly. You expect cleanliness to be top notch, especially in hospitals. I imagine the lack of staff has no impact on this .... (Original) On est en pleine pandémie mondiale, accès aux abreuvoirs, pas de désinfection des chaises, accès aux toilettes, pas tous les employés ont leur lunette de protection et aucune prise de température à l’entrée.... les gens prennent leur masque eux-même à l’entrée.... super pratique pour le genre de petit monsieur aux doigts jaunes que même 10L de purel ne lui désinfecterait les mains... ça touche à plein de masques à la fois. L’information te guide même pas correctement. Tu t’attends à ce que la propreté soit top, surtout en hopitaux. J’imagine que le manque de personnel a aucun impact là-dessus....

Jeanmari Contant

(Translated) Good doctor from Morais and benoit (Original) Bon médecin de Morais et de benoit

Stephanie Mekhssian

XRay department(door 6) staff rate ZERO!! ???? I came with my mom to have her knee XRay-ed, after waiting awhile on the line up, I present DR’s paper with the medical card, the receptionist without even double checking she says rudely that it’s the wrong dept so she sends us to another one. After waiting in another line up, the receptionist there checks the paper and tells us that we have to go to the XRay dept!!!! So we go back, this time I present the paper to the colleague of the rude XRay receptionist, and they realised that they gave me the wrong information. The worst part is that they start chatting in front of me that it’s Monday and that people tend to not be in the mood!!! Oh really?? Well, first of all...have some respect towards your patients, Second of all, do your jobs correctly and The most important double check before you pass your important information so people won’t waste their time going back and fourth from a dept to another. Oh!! and after she finished her paper work she gave us a label and told us to wait in front of door 5, I realised after waiting, that i should present the paper to the door and not wait like the lady told us earlier, Wow!

El Qacimy

(Translated) Hospital rich in terms of specialties but the building is dilapidated (Original) Hopital riche en terme des spécialités mais le batiment est vétuste

Adrien Boulet

(Translated) Its an old hospital which is being renovated for me by I find it very far away c true that there are people who live even further away at least we do not have good care dayeur month I go there regularly. (Original) Ses une vieille hôpital qui est en rénovation pour ma par je la trouve très loin c vrai que il y a des gens qui demeure encore plus loin aux moins on ne des bons soins dayeur mois j'y vais asser régulièrement.

Didier Bouchet

(Translated) I had great good care the surgeon is super competent and nurses super nice. (Original) J'ai eu des supers bons soins le chirurgien est super compétant et les infirmières super gentilles.

Moh Alaraj

I went to the emergency yesterday.. I needed to be seen by a doctor,from my experience,I know the waiting time is too long ..there was some miscommunication too.after doing the echograph on the first floor..they sent me back to the emergency where I had to wait another few hours instead of being seen directly by the doctor.i was frustrated,the nurses apologized for the delay ,admitted their mistake for not sending me directly to the triage.anyway,the staff overall were doing a good job I must say,but what bothered me the most is the gentleman who works at the registration counter beside the triage..he insisted on speaking in French to me even though he spoke to me in English the day before,I found that ridiculous and unacceptable ,he should leave his bad attitude at home and be willing to serve patients in both languages ,if he has a problem with that, then he should leave his job to someone else .in Canada we all have rights and we should all be equal.

Anne Sam Ghyslain

(Translated) Hello. I would like to congratulate and thank all the people concerned when on August 3 I was hospitalized following a heart attack. You are professional, friendly and very competent people. Thanks for saving my life! Thank you 1000 times to the nurses, the cardiologists and the paramedics who were in connection with my operation. You took very good care of me. You all deserve to be loved and given due praise, it is remarkable what you do. Thank you. Thank you. Thank you ... G. L., engineer. (Original) Bonjour. Je tiens à féliciter et remercier tous les gens concernés lorsque le 3 août dernier j'ai été hospitalisé suite à un infarctus. Vous êtes des gens professionnels, aimables et très compétents. Merci de m'avoir sauvé la vie! Merci 1000 fois aux infirmières, infirmiers, aux cardiologues et aux ambulanciers qui étaient en lien avec mon opération. Vous avez très bien pris soin de moi. Vous méritez tous d'être aimés et louangés à votre juste valeur, c'est remarquable ce que vous faites. Merci. Merci. Merci... G. L. , ingénieur.

Jass Jass

(Translated) Hospital recognized as having several specialists. Recognized for the trauma! Old hospital but competent staff, facilitate access by car or public transport. The renovations in progress will be at the cutting edge of technology, at first we can find several small restaurants because the menu of the cafeteria there is not very diverse, the price is not worth the bite! (Original) Hôpital reconnu comme ayant plusieurs spécialistes. Reconnu pour la trauma! Vieille hôpital mais personnel compétent, faciliter d'accès en voiture ou en transport en commun.Les rénovation en cours vont être a la fine pointe de la technologie, au abord on peut y retrouver plusieurs petits restaurants car le menu de la cafétéria n'y est pas très diversifié, le prix ne vaut pas la bouchée!

George Hiotis

Despite any short comings of our health system in QC, the doctors, nurses, and staff at Sacré-Coeur Hospital are among the best in the world. We are fortunate to have them.

J-F Charky

(Translated) Hospital that is dilapidated as a whole for medium and long stays. For against their trauma center (accident etc.) at the support to the emergency is seamless. Like any hospital in Quebec it has good assets and strong flaws. (Original) Hôpital qui est vétuste dans son ensemble pour les moyens et long séjours. Par contre leur centre de trauma (accidentés etc.) au niveau de la prise en charge à l'urgence est sans faille. Comme tout hôpital au Québec il a de bons atouts et de solides défauts.

Noha Barakat

(Translated) Friendly and respectful welcome and staff. Waiting time in the emergency very correct in my case. (Original) Acceuil et personnel gentil et respectueux. Temps d'attente à lurgence très correct dans mon cas.

Bob Marcy

Some staff either rude or standoffish while others are very helpful. Typical older hospital. Quite large. Very nice, large chapel. Oasis is the cafeteria on the second floor and I went there fairly often since the meals offered in the rooms was typical terrible hospital food-bland, and often over cooked. Does have a small medical library but used more often by nurses and doctors.

Erika Kabeya-Kenfack

(Translated) I sincerely think this is the worst hospital especially the emergency room. I came there at 12:30 p.m. and left at 10:50 p.m. It is a serious shame on their part. Yet the Sacré-Coeur clinic is a thousand times better than the hospital (Original) Je pense sincèrement que c’est la pire hôpital surtout les urgences. Je suis venue là bas à 12h30 et je suis repartie à 22:50. C’est grave honteux de leur part. Pourtant la clinique Sacré-Coeur est mille fois mieux que l’hôpital

Simon Moreau

(Translated) Thank you for losing my dad (Original) Merci d'avoir perdu mon papa

Chaimae Makhtout

Tres long ????

xiaojian ma

(Translated) The hospital is not bad, waiting time is too long (Original) 医院还不错，看病等待时间太长

Josianne Barrette-Moran

(Translated) Well done to the whole team who worked hard and did their best during the holiday season 2020. A smiling nurse assured me several times of her presence around when needed, it was a very reassuring part of my care path. The doctors helped each other, which shows the solidarity and professionalism that are desirable in our health system. (Original) Bravo à toute l'équipe qui a travaillé dur et fait de son mieux pendant la période des Fêtes 2020. Une infirmière souriante m'a assurée plusieurs fois de sa présence aux alentours en cas de besoin, ç'a été une partie très rassurante de mon parcours de soins. Les médecins se sont entraidé.e.s, ce qui témoigne de solidarité et de professionnalisme souhaitables dans notre système de santé.

Dr Fuzzyweed

experienced doctors who are not afraid to trust!

Flor Maria Quintero

You don't get immediate attention after you pushed the emergency button, you have to wait until the orderly decide to service you. You feel abandoned

Erald Buneci

The most worse place you can find. My kid was cut and it was urgent. They only searched for documents and papers without first helping the 3 year old kid. The sum was very high. and they cared only about the pc system not the people.

andré Perron

(Translated) All you cry against this hospital is very good, Me in two months he found me a tumor on the thyroid, a malignant tumor on the right kidney and in addition to Crohn's disease so the total for both permier its going well I'm in remission for Crohn's it's not easy to control my gastroenterologist is in gold, this place is a CHUM so normal that there are resident doctors there are internships and learn their job, the nurse does it can with the means that they have, the osti of minister Barrette cut 500 million in health so it is not the fault of the hospital if these like his and his everywhere like except at the Jewish hospital or when you arrive at the urgenge you crawl to see a doc in less than 2 hours why because those who speak not English do not go there and the muslims do not go there no more these for that these faster (Original) Tous vous chialer contre cet hôpital qui est très bonne,Moi en deux mois il mon trouver une tumeur sur la thyroide,une tumeur maligne sur le rein droit et en plus la maladie de Crohn donc la totale pour les deux permier sa va bien je suis en rémission pour le Crohn c'est pas facile a controllé mon gastroentérologue est en or,,cet endroit est un CHUM donc normal qu'il y a des médecins résidents il sont en stage et apprennent leur métier,les infirmière fon se qu'elle peuvent avec les moyen qu'elles ont,l'osti de ministre Barrette a coupé 500 millions en santé donc c'est pas la faute de l'hôpital si ces comme sa et ses partout pareil sauf a l'hôpital juif ou quand t'arrive a l'urgenge te garrantissent de voir un doc en moins de 2 heures pourquoi car ceux qui parle pas anglais y vont pas et les musulman y vont pas non-plus ces pour cela que ces plus rapide

Rajaa Dawalibi

The worst experience I have ever had, in the emergency, waiting for hours and we were only three patients waiting and very rude nurses.

NASPAM

(Translated) I share with you our experience me and my spouse during her delivery, from our arrival until departure. If you are giving birth soon in this hospital, you are reading the right comment to find out how your stay would be. First you should enter through the official entrance and not the emergency one. There is a bus station just nearby for non-motorized people. If you are motorized, parking is free for 2 hours, after that it's $10 for 24 hours, and you can only pay cash or credit (there is has an ATM to withdraw but it's 4$ fee). As we had arrived for our appointment early in the morning, we were taken care of after 1h30 of waiting, then we were selected a room for some diagnosis and we stayed there for 4h30. Then we were put in the delivery room. During this slow period we met good people, extraordinary nurses, at the height of kindness and very competent. After the birth we were moved to a private room, one bed only (luckily) because generally the rooms are doubles. My spouse was very comfortable and very well treated. She received since our arrival, 3 meals a day, I will put a photo to give you an idea. As for me, I received it only once one morning and that's it. I encourage dads to bring their own food, and take note that there is no hot water or microwave access. I buy snacks and I drink coffee for 3 days. Surely bad staff are everywhere, but the good hearts of many nurses, residents and doctors coated this experience with good memories. Notes: - Try to bring an extension cord to charge your cell phone near you, because sometimes access is far away. - for dad, bring back your throw and pillow. You would have one pillow here anyway, but sometimes having two is more comfortable. -for the dad, the retractable sofa can be entirely horizontal, I will also put photos for that. Finally, good luck and happy birth. (Original) Je vous fait part de notre expérience moi et ma conjointe pendant son accouchement, de notre arrivée jusqu'au depart . Si vous accoucher biento dans cet hôpital, c'est que vous ete entrain de lire le bon commentaire pour apprendre comment serait votre séjour. Premièrement vous devriez rentré par l'entrer officiel et non celle de l'urgence . Il y a une station de bus juste a coter pour les personne non motorisé .Si vous ete motorisé , le parking est offert gratuitement 2 Heurs , apres c'est 10$ pour 24 Heurs , et vous pouvez seulement payé cash ou credit (il y a un ATM pour retirer mais c'est 4$ de frais ). Comme nous etions arriver pour notre rendez-vous tot le matin , on nous a pris en charge apres 1h30 d'attente , en suite on nous a sélectionné une salle pour quelque diagnostic et on est rester labas 4h30 . Ensuite, on nous a mis dans la salle d'accouchement. Durant le lent de cette periode on a rencontré du bon monde , des infirmières extraordinaires, au sommet de la gentillesse et tres compétentes . Apres l'accouchement on nous a déplacé dans une salle privé, un lit seulement (par chance) car generalement les chambre son doubles . Ma conjointe ete tres confortable et tres bien traitée. Elle recevait depuis notre arrivée, 3 repas par jours , je mettrai une photo pour vous donner une idée. Concernant moi , j'en est reçu seul fois un matin et puis c'est tout. J'encourage les papas de ramener leur propre nourriture , et prennez note qu'il y a ni eau chaude , ni accès au micro-ondes. J'acheter des snacks et je buver du cafe durant 3 jours . Surrement que du mauvais personnel se trouve partout , mais le bon coeurs de plusieurs infirmières, residents et docteurs a enrober cette expérience de bon souvenirs. Notes : - Essayer de ramener un rallonge pour charger vos cellulaire pret de vous , car parfois l'acces est loin . - pour le papa , ramener votre jeté et oreiller. Vous aurais un oreiller ici de toute façons, mais parfois avoir deux c'est plus confortable . -pour le papa , le canapé retractable peut etre entière a l'horizontale, je mettrai aussi des photos pour cela . Finnalement , bonne chance et bon accouchement.

guylaine plourde

(Translated) I would like to thank the staff of this hospital (doctors, nurses, beneficiary attendants, etc.). I received excellent care during my stay ... I will never forget you ... which helped me at my recovery at home ... I was very well surrounded during this ordeal ... I thank you again .... you do a great job ... you really have the vocation ... it is the best hospital we can have .... Thank you again ... very good department ... the 2B ... Hello to you all ... (Original) Je tiens à remercier le personnel de cet hôpital (médecins, infirmier(eres), préposé(es) aux bénéficiaires, etc...). J'ai recu d'excellents soins tout au cours de mon séjour... je ne vous oublierai jamais...ce qui m'a aidé à mon rétablissement à la maison... j'ai été très bien entouré durant cette épreuve...je vous remercie encore .... vous faites un excellent travail... vous avez vraiment la vocation ...c'est la meilleure hopital qu'on peut avoir .... Merci encore ... très bon département... le 2B ... Bonjour à vous tous...

gilles rheault

(Translated) Very very good (Original) Très très bien

CaramelisedGuy

They work so slowly and in purpose, they are rude, long waiting and not caring at all.

Thomas Karasek

If you need medical assistance go somewhere where they will serve you like a human even if you're not a French Canadian

Mari Mars

(Translated) Wow ... No one has ever spoken to me so rudely and with such arrogance on the phone ... We understand that when we call over there is that there is something and not to offer to sell cookies! And from what I read there are several stupid ones. If you aren't empathetic enough to help answer a simple question over the phone without being pushy and making the other feel bad, what are you doing in health care? You should instead go to work in a back-hall office without contact! (Original) Wow.... On ne m'a jamais parlé aussi impoliment et d'une arrogance comme ca au téléphone... On s'entend que quand on appel la bas c'est qu'il y a quelque chose et non pour offrir de vendre des biscuits ! Et de ce que je lis il y en a plusieurs de bête. Si vous n'êtes pas assez empathique pour aider a répondre a une simple question par téléphone sans être arrogant et faire sentir l'autre mal, que faite vous en soins de santé ? Vous devriez plutôt aller travailler dans un bureau de fond de couloir sans contact !

Christina P. Lê

Took my 66 y.o. mother to the ER following a consultation via videoconference. The doctor had said that we needed to have her examined in a physical clinic within 72 hours. The earliest appointment we were able to find was in 6 days so we decided to try the ER. Luckily, we didn’t have to wait long before we got to see the doctor. He walked in without her medical file, barely asked any questions (the triage nurse went into more depth than he did), wasn’t even going to examine her until I told him that she felt some discomforts on the left side of her abdomen and he did it looking annoyed. When he took a look at the other doctor’s reference letter to have her examined and I told him of the time urgency, he basically said: “Your mother took 4 months to see a doctor about her condition. Whether she waits another week to get examined won’t make a difference. The doctor that told you this alarmed you for nothing.”?And he chuckled. He didn’t even go into what may be causing my mother’s condition. He basically walked in and told us to go somewhere else.

Audrey Rah

I am so thankful of dr.Febrer ( Vascular Surgeon) hope to spell the name correctly. I had in pain for many months and no one diagnosed my body issues. He was the only doctor who followed it up and looked after it. After many months with taking some medications I sleep well. Thanks

Valérie Touchette

(Translated) EPM technologists are really good and kind (Original) Les technologues en EPM sont vraiment bonnes et gentilles

Graeme H

Fantastic service , quick,efficient and polite . Those that don’t like it problably have unrealistic expectations , mine were met ! Thank you

Sandy Liu

First time going to this hospital, Good services, friendly staffs, although the wait was pretty long but they warned me beforehand; cons: parking pretty expensive. Overall nice hospital

Tanveer Bajwa

i bit slow service

Diane Mbiakop

(Translated) First and very bad experience in the emergency room. I went there for my 7 month old son, waiting more than 4 hours with my 6 year old daughter under my arms to finally get an appointment in clinic the next day after being insulted by the nursing staff (Accuse me of using my children to receive preferential treatment, they will certainly not open a nursery for my care ...). Aggressive, sly, nothing to do with you. I was outrageously shocked, I would never set foot there again (Original) Premiere et très mauvaise expérience aux urgences. J'y suis allée pour mon fils de 7 mois, attente de plus de 4h de temps avec ma fille de 6ans sous les bras pour finalement me faire donner un rendez vous en clinique le lendemain après m'être bien faite insulter par le personnel soignant(m'accuser de me servir de mes enfants pour recevoir un traitement de faveur, ils ne vont certainement pas ouvrir une crèche pour mes soins...). Agressifs, narquois, rien à faire de vous. Jai été outrageusement choquée, je n'y remettrais plus jamais les pieds

YONG LUO

My wife had an orthopedic surgery on her foot there three years back. The doctors and nurses took care of her very well. Thanks

George Ghaleb

This is by far the worst hospital I’ve ever seen. Doesn’t even compare to the Jewish hospital. I came with my wife at about 8.50 pm Friday night. They said that she needed to see a doctor urgently. They said code 2, that she would pass before others. By 1am they called us to the room no 6. We are still waiting in that room. It is almost 4 am and no doctor showed up. And when we got tired of waiting we asked the nurse ! Where’s the doctor if there’s one available. Her answer was he was about to come see us in room 6 , but an ambulance showed up. WHAT A JOKE THIS HOSPITAL IS. In the mean time the nurses are in the back yapping away about there personal life. And the worst is they blame the government not enough staff. It’s not staff missing !! It’s mostly the employees that take advantage. Anyways I hate this place. And hope I never need them.

Marie-Eve Hachey

(Translated) Really very well treated, reassured ... What a great team, really great care! We are fortunate to have access to these services. (Original) Vraiment très bien traitée, rassurée... Quelle belle équipe, des soins vraiment formidable! Nous sommes chanceux d'avoir accès à ces services.

Dounia S

(Translated) I would like to thank Dr. Garneau and Dr. Roy as well as the ten employees met during my visit. Smiles, humor and empathy were there. I wish everyone to meet the friendly and knowledgeable employees of the hospital. Thanks again. ❤️???? (Original) Je souhaite remercier le Dr. Garneau et le Dr. Roy ainsi que la dizaine d'employés rencontrés lors de ma visite. Sourire, humour et empathie étaient au rendez-vous. Je souhaite à tous de rencontrer les employés sympathiques et compétents de l'hôpital. Merci encore. ❤️????

Elza H Bouchard

(Translated) the smile is really important (Original) le sourire est de mise tu te sent vraiment important

Émilie MakeupBeauty (ÉmiliePachecoTanguay)

I had to take a phone call to them cause my doctor sent me to this place for x-rays and the lady who spoke to me was very rude… I don’t know how things works I’m just trying my best… and she was not nice with me on the phone on the point she declined on my face just for a question… very disappointed. My grand parents went there and they were also not treated well…

Julia Asatoorian

All I have to say is that the radiology department are all bunch of incompetent, that's all.

DescEm3 DescEm3

I'm in awe with this hopsital. I've had my share of health issues this year and have spent more time that I care to count in six different hopsitals. I am currently undergoing HBOT at sacre-coeur, thus go to the hopsital daily. I keep telling to all that will listen how friendly and helpful the staff is here. They say hi to each other in the hallways, help each other out, hold elevator doors... I was mindlessly going up the stairs while on my phone and kind of blocked a dr from going down... I appologized and he quickly stopped me from doing so.. said, how about I wish you a good day instead and ask how you are doing? This positive attitude is not one that I have witnessed anywhere else, and it is refreshing! The treatment room and unit that I go to is so insightful and foresee my needs before I do. They offered me a monthly parking pass and helped me with the process. Really I only have positive things to say!

Lucy B

Old hospital, the surgery at the 3rd floor is pretty bad. The nurses lack experience with surgery patients and they are lazy.

1946rene.frb@gmail.com Rene

(Translated) I want to know the direction of Senneyerre to the Hospital Sacre Coeur 5400 Bl Goin (Original) je veut savoir la direction de senneyerre a l hopital sacre coeur 5400 bl goin

Marc Elfassy

I work here lol

Johanne Carey

(Translated) Very good care and extraordinary staff (Original) Très bon soins et le personnel extraordinaire

Rivky

When I would be able to rate minus I would. They don’t have any humanity. I was told to go to make covid test before a surgery, they didn’t tell me that they close on 12 on Sunday , I arrived after 12 the security was aggressive telling me …

Michel Gagnon

(Translated) High level hospital with qualified and very human staff. Super hospital (Original) Hôpital de haut niveau avec du personnel qualifié et très humaine. Super hôpital

Mohamed Mekkawi

Very bad service, the waiting is very long.

WARRIOR THRONE IS MINE

(Translated) Doctors + anesthesiologist + nurses Op room nothing to say No 1 But the staff on the 4th floor !!!! Look silly, don't even speak to you. No hello, no smile. You ring, you ring. What do they do???? They laugh out loud, speak loudly at night, they tell their lives. You can't even sleep! Except for some still devoted who have kept the love of their profession. You are going to die of thirst. Pi wait, wait and wait again. Really disappointed. Avoid! ???????????????? (Original) Docteurs + anesthésiste + infirmières salle d'Op rien a dire No 1 Mais le personnel au 4e etage!!!! Air bête, ne t'adresse même pas la parole. Pas de bonjour, pas de sourire. Tu sonnes, tu sonnes. Que font-ils???? Elles rient a gorge déployée, parlent fort la nuit, elles racontent leur vie. Tu ne peux même pas dormir! A part quelque unes encore dévouées qui ont su garder l'amour de leur profession. Tu vas crever de soif. Pi attendre, attendre et encore attendre. Vraiment decue. A éviter!????????????????

asmaa asmaa

(Translated) No services, staff, everything ... (Original) Nul services, personnel, tout...

H Vaillancourt

Very good service and nurses are nice but the waiting is very long. Old hospital, it stinks strongly. Parking cost is $17/day.

Pierre Pinet

(Translated) Very good personal service very professional thanks to all the clinical team of sleep !!!!!!!! (Original) Très bon service personnel très professionnels merci a tout l'équipe clinique du sommeil!!!!!!!!

clear fly

(Translated) I went to my appointment this morning after 6 months of waiting for one, and when I arrived at reception, security told me that children were prohibited in the hospital grounds and that I had to turn back. I really find this situation absurd. So I didn't go to the medical appointment and I don't know when I could get treatment. (Original) Je suis allé à mon rendez vous ce matin après 6 mois d’attente pour en avoir un, et en arrivant à l’accueil, la sécurité m’a dit que les enfants étaient interdits dans l’enceinte de l’hôpital et qu’il fallait que je rebrousse chemin. Je trouve vraiment cette situation absurde. Si bien que je ne suis pas allé au rendez vous médical et je ne sais pas quand est ce que je pourrais me faire soigner.

Real Sabourin

(Translated) Hello I sincerely want to thank all the staff who received me last Thursday August 14, 2017 around 11:55 am following a heart attack. You served me in an exemplary professional manner and in the operating room right away I felt confident and my fear has faded and I can't believe it yet. that you have half heart to get me back in shape. I saw men and women passionate about their job who put their heart into carrying out their task and this morning I am in great shape and very happy to see the light of day with the only handicap of being forced to take pills but which is probably part of the life I led before with my trucker job which I too have lived with passion. Thanks again I know it's your job but there's one thing when you perform with passion it feels and that's why this morning I feel great about myself. A very big thank you again (Original) Bonjour Je tiens sincèrement à remercié tous le personnel qui m'a reçu jeudi dernier le 14-08-2017 au alentour de 11:55 am suite à un infarctus. Vous m'avez servi d'une façon professionnelle exemplaire et dans la salle d'opération tout de suite je me suis senti en confiance et ma peur s'est estompé et je n'en reviens pas encore c'est le cas de le dire que vous y'avez mi du cœur à me remettre en forme. J'ai vu des hommes et des femmes passionnées de leur métier qui mettait du cœur à exécuter leur tâche et ce matin je suis en pleine forme et très content de voir le jour se lève avec le seul handicap d'être obligé de prendre des pilules mais qui fait partie probablement de la vie que j'ai mené auparavant avec mon métier de camionneur qui moi aussi que j'ai vécu avec passion. Merci encore je sais que c'est votre travail mais y'a une chose quand on exécute avec passion ca se sent et cest pour ça que ce matin je suis très bien dans ma peau. Un très gros merci encore

Rosemarie Lamoureux

(Translated) If you want to die quickly, go there it's perfect for you .. Too many horror and disgusting stories to write about here, but it's not the doctors who work there, they're a real butcher .... (Original) Si vous voulez mourir vite aller la bas cest parfait pour vous.. Trop d histoire d horreurs et dégoûtantes pour toute les ecrires ici mais ce sont pas des medecins qui y travaillent ce sont de vrai boucher....

Susana Rangel

(Translated) Excellent service and attention Your nurses are an example of love for your neighbor and your work (Original) Excelente atención y servicio. Sus enfermeros son un ejemplo de la amor al prójimo y su trabajo

Vincent Poirier

(Translated) The ENT team is extraordinary. Very good follow-up. Appointments are sometimes a bit complex to obtain ... but that I believe is everywhere in Quebec !! (Original) L'équipe ORL est extraordinaire. Très bon suivi. Les rendez-vous sont parfois un peu complexes à obtenir... mais ça je crois que c'est partout au Québec !!

Xiao Lin

Beautiful hospital with very friendly people!

Nauya Vidahl

My moms there for intestinal issues, and the nurses and helpers have been anything but helpful. Telling her she is being dramatic, getting her some water to drink is too much for them, I saw first hand that they yelled at her because she was crying because she was in pain, after telling her that she had to wait an hour for more meds, and then telling her to stop calling for help through the night for water or pain. Poor service, and no patience for their patients. Disgusting.

x x

Very rude service by telephone: I call, Receptionist: "what are you calling for" Me "I have an appointment for my ba-" Her: "But why are you calling" Me:"...I want to confirm my appointment for my ba-" Her: "I'll put you on hold." ...I went through this 3 times with 3 different receptionists who kept putting me on hold with attitude and finally, the last one hung up on me while she was gathering my info... I still couldn't confirm my appointment..so I guess I wont go..

Alex Lapointe

(Translated) Too bad. (Original) C’est dommage.

Sophia Catherine Dayao

Worst hospital! I have an emergency ultrasound for my gallbladder, the receptionist refused to schedule me because i cant speak french. It is clearly written on request that is its URGENCE MEDICAL, but she refused to schedule me. How inhumane.

andrih saadeh

Long waiting is real issue in this hospital.....

SIVITA ZAFARI

(Translated) Wait 12 hours for a doctor in the emergency room to give me a long speech that my problem is not urgent (while the old woman I couldn't breathe well). Plus, all along he tried to make me feel bad for wasting his time. Lack of empathy and no respect for his patients. Also, there was an elderly lady asking for help from an emergency nurse and this is what she said: You can do it on your own. (Original) Attendre 12h pour qu’ensuite un docteur à l’urgence me fait un long speech que ma problématique n’est pas urgent (alors que la vieille je n’arrivais pas à bien respirer). De plus, tout le long il a essayé de me faire sentir mal de perdre son temps. Manque d empathie et aucun respect envers ses patients. De plus, il y avait une madame d’un certain âge qui demandait de l’aide à une infirmière à l’urgence et voilà ce qu’elle a répondu : t es capable débrouille toi seule.

Nima Ben

(Translated) Bad experience incompetent doctors (Original) Mauvaise experience docteurs incompétents

Tina Ceccucci

Over the years i have been here twice and my husband once as well. Great triage système at the emergency. Both nurses and doctors are very thorough and humaine, also really appreciated the follow up call next day. I feel very confident and in good hands when I come here

Ammaad Farooq

Emergency centre: very slow service and doctors are not fast. Not clean at night.

Bella MELLA

(Translated) I just wanted to share my experience, I went to the maternity ward to do some blood tests, it is true that the wait was not very slow, but the girl who took the blood from me was more than unpleasant, not only no smile on her face any more I assure you that for the two blood tests in two different days she took the sample from me and stuck me a kind of paper on the point which was bleeding without anything else, no bandage or nothing and she was gone the paper fell to the floor as soon as I got up and I kept bleeding and my jacket stuck to my arm because of that and I don't even tell you the way to take the sample which was terrible. (Original) Je voulais juste partager mon expérience, je suis allée dans le service maternité pour faire des analyses sanguines, c'est vrai que l'attente n'était pas très lente, mais la fille qui m'a prélevé le sang était plus que désagréable, non seulement aucun sourire sur le visage de plus je vous assure que pour les deux prises de sang dans deux jours différents elle m'a fait le prélèvement et m'a collé une sorte de papier sur le point qui saignait sans rien d'autre, ni pansement ni rien et elle est partie le papier est tombée par terre dès que je me suis levée et j'ai continué à saigner et ma veste s'est collée à mon bras à cause de ça et je ne vous raconte même pas la façon de faire le prélèvement qui était terrible.

Marie-Lyse Laroche

Excellent place. Haven't wait that long as i had a lot of test to do. The only thing is that i stayed all night but they didnt plug me on monitors... for someone nervous and all... it was weird. But other then that the staff was nice.

with love Mi

(Translated) #Give_back_baby_Ryan_to_his_Mom # Make_baby_Ryan_to_samerous # Ctr Drummondville Hospital # (Original) #Give_back_baby_Ryan_to_his_Mom #Rendre_bébé_Ryan_à_samère # centre hospitalier de Ctr drummondville #

Martin Doucet

(Translated) Asterix and obelix la maison des fou go to 10 go down to bottom right left right to until 8 ... go up go to 6 after go to 20 do not forget to come back to the day center at the bottom in the basement in the background left to right a little to the left and go back to square one incredible guard 2 meter guard your mask and above all don't forget to pay for the parking lot (Original) Asterix et obelixe la maison des fou aller au 10 aller en bas jusqu'à fond droit gauche droit au jusqu'au 8..remonte aller au 6 après alles au 20 n'oublier de revenir centre de jour en bas au sous sol dans fond à gauche à droite un peu à gauche et retourne à la case départ incroyable garde 2 metre garde votre mask et surtout n'oubliez pas de paye le parking

Safir Razi

(Translated) 01/25/2022 at 9:40 a.m. For employees supposed to be serving sick people, the notion of customer service should be revised. The poster telling patients to be courteous should be for some clerks, especially, as far as I'm concerned, at the collection center. (Original) Le 25/01/2022 à 9h40 Pour des employés sensés être au service de personnes malades, la notion du service à la clientèle devrait être révisée. L’affiche mentionnant aux patients de se montrer courtois devrait l’être pour certains commis, surtout, en ce qui me concerne, au niveau du centre de prélèvement.

alain goup

worst hospital ever. they will make you wait the whole day even if you have an appointment. they are rude and unorganized.

Doris Richardson

I never thought that I would ever be going to an emergency department by ambulance.I was fortunate that I was brought to Sacre Coeur emergency.I was in their department for two days.I received excellent care.I should know.I.m a retired nurse.The staff was professional and caring.I spent another 7 days on the medical floor.No regrets.

Claude

(Translated) A staff dedicated to patients with attentive and professional service. Following my exams all were perfect quarter turn without delay. Congratulations to Dr. Claude Bernier (Original) Un personnel dédié aux patients avec un service attentionné et professionnel. Suite à mes examens toutes étaient au quart de tour parfait sans délais. Bravo aussi au Dr. Claude Bernier

Juliette Mansour

(Translated) the worst service we can have .. the echo technician does not even show up, the patient is lying on a stretcher she does not warn him that she is coming to get him to do his exam and she wakes him up suddenly .. my father does not speak french or english and she refuses me to come into the room with him to translate him saying that she just takes pictures ... you work with sick people have a little kindness .. it's terrible !!! (Original) le pire service qu’on peut avoir.. la technicienne en echo ne se presente meme pas, le patient est couché sur une civiere elle ne l’averti pas qu’elle vient le chercher pour faire son examen et elle le reveille brusquement... mon pere ne parle ni francais ni anglais et elle refuse que je rentre dans la chambre avec lui pour lui traduire en me disant qu’elle fait juste prendre des photos... vous travaillez avec dea gens malades ayez un peu de gentillesse.. c’est terrible!!!

Craz Craz

(Translated) Dirtyness and absolute disorder a disgusting place that feels the urine has full nose the staff plays the card instead of working I went there to see a friend but I did not stink endured what I saw ... Poor him (Original) Malpropreté et désordre absolue un endroit répugnant qui sent l'urine as plein nez le staff joue au carte as la place de travailler j'y allais voir un ami mais j'ai pas pue enduré se que j'ai vue... Pauvre lui

Malaika Joseph

(Translated) The worst hospital I have ever been to. The waiting time is horrible, the staff (triage) no mercy ... makes me wait 6 hours of time to offer to return to the hospital where I had my operation ... frankly it's humiliating .. . you speak them in english and answer you in french .. luck that i am bilingual. Say it's normal the waiting time .. What is false .. my first time in October not even a time to occupy 12 hours of waiting ... seriously not recommended especially if you are in pain. (Original) Le pire hopital que j'ai connue de ma vie. Le temps d'attente est horible, le staff (triage ) aucune pitié... me fait attendre 6heures de temps pour me proposer de retourner a l'hopital ou j'ai subi mon operation... franchement c'est humiliant... tu les parle en anglais et te repond en français ..une chance que je suis bilingue. Dise que c'est normale le temps d 'attente .. Ce qui est faux.. ma premiere fois en octobre meme pas un temps occuper 12heure d'attente... serieusement deconseiller surtout si tu souffre.

rose manio

They care about people no matter what nationally you are amazing service of staff and the doctors

ARTUReaL

(Translated) Almost 4 days I saw a doctor on the first day c everything .. he made me sure monitoring 24 hrs with antibiotics .. since ... nothing at all. The 24 hrs have become 48 ... not able to know if a doctor will come to see me today or in 3 other days ... if I will need an operation or not ... nothing at all ... c serious ... c too ... (Original) Prrsque 4 jour j ai vu une médecin le premier jour c tout ..il m as mis sûre surveillant 24 hrs avec des antibiotiques.. depuis la... rien du tout .les 24 hrs sont devenus 48 ... pas capable de savoir si un médecin va me venir voir aujourd'hui ou dans 3 autres jours ...si je vais avoir besoin d une opération ou pas ... nothing at all ... c grave ...c trop...

Bob

Been to other places this one needs a major upgrade but staff is great and always there

Gemma Chung

I was extremely pleased with their service. I was worried by some reviews about not welcoming English speakers. But everyone was nice and polite at the E.R. they annouce you in both languages. I went back to the hospital to do more exams next day, everyone was polite and had no problem explaining in English to me.

Chris V

I wouldn't go here if I was dying. Spent a night in the ER and spent the whole night hearing the staff running around and laughing. Also don't try to speak English.

Mike Polom

If I could give 0 stars - believe me I would. For anything less than life or death emergency, expect 8-10 hours+ wait in the ER without a blip about seeing a doctor. Triage nurse staff was very quick at first to identify issues when you walk in, asking questions and very attentive, but when it comes to actually seeing the doctor - nothing. Let alone the fact that after seeing the doctor for the 1st time you need to wait again to get the results of whatever test they order and whatnot so in reality expect 12-14 hours. This is verified when speaking with other patients in the waiting room as well - some hadn't seen any of the doctors for over 16 hours god bless their poor souls. After patiently and frustratingly enduring this treatment for hours and realizing that many patients had waited much longer and also had their triage times played with, (your place on the triage list bounces higher and lower than the stock market) I went to the receptionists to ask how many doctors were present that day: 2 doctors present and a filled room of people waiting abysmal times. When I asked a follow-up question to the reception whether I will actually see a doctor that day; they wouldn't give me a straight answer and instead told me that I'm not seeing what's going on the in back with the ambulances, giving me attitude stating that I don't understand the priority of emergency and that it was a "bad day" to come to the doctors. I decided that I had enough and decided to leave, if people had been waiting 14+ hours with a makeshift cast on their children's arms hearing them wallow in pain I'm sure they'd consider me even lesser. Again, IF YOU COME TO THIS HOSPITAL EMERGENCY ROOM EXPECT TO WAIT AT LEAST 10+ HOURS BEFORE SEEING THE DOCTOR FOR THE 1ST TIME - MAKE SURE TO BRING FOOD AND CHARGER FOR YOUR PHONE. Expect people that came 3 hours after you to walk in 20 min after they take their seat in the waiting room as well; it's all smoke and mirrors. Make sure your health waits for when its convenient for them to come see you as they can have "bad days" to visit the hospital. If you can, please go somewhere else, or make sure to stab yourself somewhere safe in order for them to maybe take you seriously and treat you the same day if you're lucky.

Hellowi Peepull

(Translated) The majority of the nurses are nice, others are stupid, but the team does a good job and the nurses work as best they can, except the animals. (Original) La majorité des infirmières sont gentilles, d'autres sont bêtes, mais l'équipe fait un bon travail et les infirmières travaillent du mieux qu'elle le peuvent, sauf les bêtes.

sergemorin222@Gmail.com SergeMorin222@Gmail.com

(Translated) Basin operations December 3 nothing to complain about personal super (Original) Opérations bassin 3 décembre rien a redire personnelle super

Lise Brais

(Translated) Deny patients flowers when they can't even get a visit. So put a volunteer to distribute them. My florist refused because they are being refused at the door. (Original) Refuser les fleurs aux patients alors qu ils ne peubent même pas avoir de visite. Mettez donc un bénévole pour les distribuer.. Mon fleuriste a refusé parcequ ils se font refuser à la porte.

Mirna

bad service, rude nurses, patient may die waiting a decision or an appointement for his treatement.

Gajendra J

Go to another hospital of you can... Rude and lazy staff.

marie-claude fallu

(Translated) What a positive down the line! Entrance by ambulance, doctor, surgery, nursing care, attendant (s) Security guards, stretcher bearer etc ... We couldn't ask for better ???? (Original) Que du positif sur toute la ligne! Entrée par ambulance, médecin, chirurgie, soins infirmiers, préposé(es) Gardiens de sécurité, brancardier etc... On ne peut demander mieux ????

katia saad

I give 5 stars for the nurseries, but about the building and the rooms i think -5

charlie brownies

(Translated) Waiting time horible. Service that really leaves to be desired. Persone knows what to do. They went to the wrong place so often that I felt as if they were asterix in the twelve jobs. (Original) Temps d'attente horible. Service qui laisse vraiment a desirer. Persone sait quoi faire. Ils mont envoyer a la mauvaise endroit tellement souvent que je me sentais comme asterix dans les douzes travaux.

Sébastien Dubé

(Translated) The hospital is horribly ugly. But the service really impeccable. (Original) L'hopital est affreusement laid. Mais le service vraiment impeccable.

marguerite zaranova

(Translated) 0 stars! hey wait 2 nights to tell me I have nothing to stomach take advil and the receptionists stupid as their foot .... I do not recommend going to the hospital Chum de champ de mars it's worth 1,000,000 times worth (Original) 0 etoiles ! hey attendre 2 nuits me dire j'ai rien a l'estomac prendre des advil et les receptionnistes betes comme leur pied ....je deconseille aller a l'hopital Chum de champ de mars ca vaut 1000000 fois la peine

Abūdhabi Cv

(Translated) Whenever I am there or else I suppose nothing, or else I am forgotten in a room, since my birth I go there by reflex, and each time I regret it, I am presently there and I am only one finger away shot in the head, I'm tanner from this hospital, it's the only one that is driving me crazy right away, if you want to go to the emergency, take another hospital, that's my advice (Original) A chaque fois que je suis labas ou bien jai supposememt rien, ou bien on m'oublie dans une salle, depuis ma naissance jy vais par reflex, et chaque fois je le regrette, jy suis presentement et je suis a 1 doigt de me tirer une balle dans la tete, jsuis tanner de cet hopital, cest le seul qui me rend fou dememe, si tu veux aller a lurgence, prend un autre hopital, cest mon conseil

Asmaa Taha

(Translated) The employees are very rude. They treat the patients very badly. They do not love and do not do their jobs properly. My brother is patient and he is badly treated every time care without washing him he call them they put minimum 1 hour of time to come. I can understand that there is another patient but they take too much time to come. He lacks personal. And they leave him several times on the bed with his needs without washing and came 2 hours later to clean it. I think it's not normal to leave people like that in a bad state and treat them badly. (Original) Les employés sont tres impoli. Ils traitent tres mal les patient. Ils naiment pas et ne font pas leurs travail correctement. Mon frere est patient et il est mal traiter a chaque fois soins sans le laver il les appellent ils mettent minimum 1h de temps pour venir. Je peux comprendre qu'il y a dautre patient mais ils mettent trop de temps pour venir. Il manque du personnelle. Et ils lont laisser plusieurs fois sur le lit avec ses besoin sans le laver et sont venuent 2h apres pour le nettoyer. Je trouve que cest pas normal tout ca de laisser les gens comme ca dans un sale état et de les mal traiter.

Nishiki Ying

I was calling from abroad to inquire the hospital for my father's radiography result after 3 weeks of waiting. …

Sophie Balcet

(Translated) Sleep Clinic. my doctor referred me to this clinic for sleep disorders. I therefore call the clinic. an attendant answers me curtly and informs me that the wait is 2 years. 2 years! it is possible for a hospital to show so much contempt and indifference to patients. What is the reason for this clinic? I am ashamed for this hospital which ignores the mission of any hospital worthy of the name. So run away from this hospital, your life's big risk (Original) Clinique Du Sommeil . mon médecin m a référée a cette clinque pour des troubles du sommeil . j appelle donc la clinique . une préposée me répond sèchement et m informe que l attente est de 2 ans . 2 ans! est ce possible qu un hôpital fasse preuve d autant de mépris et d indifférence envers les patients . quelle est donc la raison d etre de cette clinique .?j ai honte pour cet hôpital qui fait fi de la mission poursuivie par tout hôpital digne de ce nom . Fuyez donc cet hôpital , votre vie risque gros

Claude Dore

(Translated) Fantastic hospital with courteous, competent and smiling staff. I entered the emergency room at 9:00 am with a referral from my family doctor for unstable angina. 5 minutes after my entry I am taken care of, I meet an emergency physician, a cardiologist and believe no or not I am operated around 17:00 the same day (angioplasty with installation of 2 tutors) and back home the next morning. Thanks to all this staff (nurse, nurse, attendant, and doctors). you have been amazing !!!! Claude Doré (Original) Hôpital fantastique avec personnel courtois, compétent et souriant. Je suis entré à 9h00 du matin à l'urgence avec une référence de mon médecin de famille pour angine instable. 5 minutes après mon entrée je suis pris en charge, je rencontre un urgentologue, un cardiologue et croyez le non ou pas je suis opéré vers 17h00 la journée même (angioplastie avec pose de 2 tuteurs) et de retour chez-moi le lendemain matin. Merci à tout ce personnel (infirmière, infirmier. préposé(e), et médecins). vous avez été incroyable!!!!. Claude Doré

Kelly Acevedo

Slowest hospital ever. Francophone staff who can't understand a word in English. Unless you have no option, avoid it at all costs

Noemy lafleur

(Translated) I was hospitalized for spontaneous pneumothorax / operation but u the worst services that human can have, has been treated as an animal by some nurse I do not recommend at all this hospital of misfortune worse than a room of torture. I will remain marked for life. (Original) Jais été hospitalisé pour pneumothorax spontanée/ opération jais u les pire services qun humain peut avoir , jais été traité comme un animal par certains infirmière/infirmier je ne recommande pas du tout cette hôpital de malheur pire qune salle de torture. Je vais rester marqué à vie .

Jean-François Quesnel

(Translated) I wanted to express my admiration for a truly dedicated and extraordinary nurse. Her name is Marie-Flore of the pulmonary unit. This person completely made the difference during my stay. She is a highly competent person and passionate about her profession. She knows how to put patients at ease. I would like to recognize the wonderful work of her nursing assistant Élissa. She is awesome. Together, they make a terrific team. Thank you ladies for your dedication. I will remember it for a long time. (Original) Je tenais à signifier mon admiration à l'égard d'une infirmière vraiment dévouée et extraordinaire. Son nom est Marie-Flore de l'unité pulmonaire. Cette personne, a fait complètement la différence durant mon séjour. Elle est une personne compétente au plus haut point et passionnée par son métier. Elle sait mettre les patients en confiance. Je tiens à souligner le merveilleux travail de son infirmière auxiliaire Élissa. Elle est géniale. À elles deux, elles forment une équipe du tonnerre. Merci mesdames pour votre dévouement. Je m'en souviendrai longtemps.

Gilbert Chassé

(Translated) For hospital services (Original) Pour les services hospotaliers

Jamie Ryan

The staff has made no effort to see us, even though my husband has a torn biceps tendon and is in intense pain. Waiting over 5 hours now. Go somewhere else, if you can!!!

Nado Habib

I went to the Emergency Department as I was suffering of back pain. Worst experience with a hospital. Security guys and the nurse at the gate are friendly and nice. The lady in the administration was very tough, unprofessional very slow in doing her work. She made me wait for more than half an hour just to fill forms, and photocopy documents. I had my international insurance document with me, but she informed me that I have to pay1000 $ to see a doctor as I am a tourist! She was upset from the very beginning because I told her that I don't speak French! Never expected such treatment at a hospital, of course I left without seeing a doctor for it is unbelievable To pay 1000$ to see a doctor even while having medical insurance

Alexandre B

(Translated) The employees are nice and competent but 14 hours of waiting, there are limits .... You should use technology to better manage your waiting room (Original) Les employés sont gentils et compétents mais 14 Heures d’attente, il y a des limites.... Vous devriez utiliser la technologie pour mieux gérer votre salle d’attente

sam sam

One of the best emergency hospitals ive been and i am an English speaker. Was admitted because of mental distress few days ago. The nurses were amazing, and the doctor who saw me was really nice and offered food. Thank u emergency nurses and doctor.

Vera Rosati

(Translated) Dr Benoit and the orthopedic team are amazing! A thousand times thank you!!! (Original) Dr Benoit and the orthopedic team are amazing! Mille fois merci!!!

Mohamed Bouraoui

(Translated) No one, triage no woman has just been given birth to a tension 18 consider as not serious and make it wait for minimum 6h, c the worst hospital of all canada (Original) Nul, triage nul femme vient d'etre accouché a une tension 18 considerer comme non grave et la faire attendre pour minimum 6h , c le pire hôpital de tout le canada

Joe

(Translated) The girl who answers the phone calls to the emergency: "CALL 811, I'm not a nurse ma'am!" and "I AM BUSY BECAUSE I GET LOTS OF CALLS!" Which class. What politeness. Never seen that. (Original) La fille qui répond au appels téléphoniques a l'urgence : "APPELEZ le 811, je suis pas une infirmière madame!" et "JE SUIS OCCUPEE A CAUSE QUE JE RECOIS PLEIN D'APPELS!" Quelle classe. Quelle politesse. Jamais vu ca.

pat sayjack

Very, very disorganised staff with no communications ! Extremely upset. I have never experienced that at any other hospital like the Jewish or the Glen. My father was taken to the closest hospital by ambulance after suffering a serious head injury and was confused. I would now refuse anyone in my family to be brought there. The staff kept on playing games with me in the sense that I was never allowed to see him? I kept trying for 7 hours and staff kept on telling me, "just wait and you will see him soon".... no updates, they did not even take any of his contact information. It's like I was not even there.

Duke Em

Bad service and doctors

Leonard Fournier

Hopital sacre-coeur entrée adapté, personnel à l'entrée pour vérifier si vous avez été vacciner pour la covic19 et il prenne votre température, service d'information aux bout du couloir très courtois, et le personnel des soins très apprécié et efficace j'ai passé un Scan et il mon très bien aidé , étant une personne en fauteuils roulant le tout ses très bien déroulé merci à tout le personnel.

Laurence Houde

(Translated) I received the worst service today at the 2am test center. The policies of not accepting requests from physicians from other provinces in Canada is ridiculous. This is exactly why the health care system in Montreal is the worst in the country. Having to go to Ontario to do a test when I have a Quebec health card doesn't make any sense! On top of that, the woman was stupid and totally wasted my time. (Original) J'ai reçu le pire service aujourd'hui au centre de prélèvement à 2h. Les politiques de ne pas accepter les requêtes des mécedins d'autres provinces du Canada est ridicule. C'est exactement pourquoi le système de santé à Montréal est le pire du pays. Devoir me rendre jusqu'en Ontario pour faire un test quand j'ai une carte de santé du Québec ne fait aucun sens! En plus de cela, la femme à été bête et m'a fait complètement perdre mon temps.

joey rossini

Slow

shark pc

(Translated) dedicated staff, hard work in difficult conditions (no one goes to the hospital when you are in shape and it's holiday time) do not tell you enough a big thank you for your dedication not let go girls without forgetting the guys !!! (Original) personnel dévoué , travail ardue dans des conditions ardues ( personne ne vas a l hôpital quand on est top shape et que c est le temps des vacances ) ont vous le dit pas assez un gros merci pour votre dévouement lâcher pas les filles sans oublier les gars !!!

Fanny Harris

(Translated) My sister was hospitalized urgently they placed her in the resuscitation room and I left this room to call my mother without knowing that there was a specific place to speak on the phone when a woman came to bump into and yell at me to get out of the corridor really rude while I was already stressing the situation I told her ok I hung up with my mother and she continued to speak aloud with an unacceptable rudeness. So I was on my way to join my sister in the room and she closed my door door to the nose I tried to open and I saw that it was a door with a button so I went from the other side and when I came back into the room she said madam go out, I told her no why she answered me so come out, and persisted with me until this time tell me you do not see quia enough people here. I wanted to see my sister at all costs, she did not let me back despite that we can be 2 person with 1 patient (sign very clear) and a woman had just arrived with 5 people from her family and another person was accompanied by 3 people. then the only veiled woman was pointed out while I was not wrong. I asked the manager he also came imcompetent and incomprehensible he told me to wait on the bench and i can come back when they tell me ??? It is unacceptable, then I saw all the people going out I asked them pk they took you out and they went up because the manager said no more than 2 people per patient ... I don't like the way he treats certain people, he there is a way of speaking. It is not because you are employed of a hospital that you must be stupid with people. The doctors on the other hand were super nice and all the personnel who served us was nice except her who not even cleaned our nurse .... The others employees said nothing when it happened and on the contrary they served us as if nothing was clean (Original) Ma soeur a été hospitalisé durgence ils lont placé dans la salle de reanimation et je suis sorti de cette salle pour apeller ma mere sans savoir quil y avait un endroit specifique pour parler au telephone alors qune femme est venu mattaquer et crier sur moi pour sortir du corridor vraiment impoli alors que jetais deja stresser de la situation je lui ai dit ok jai raccrocher avec ma mere et elle continuais a parler a haute voix dune impolitesse inacceptable .donc jetais en chemin pour aller rejoindre ma soeur dans la salle et elle ma fermer la porte au nez jai essayer douvrir et jai vue que cetait une porte avec bouton donc je suis passer de lautre coté et en rentrant dans la salle elle me dit madame sortez ,je lui ai dit non pourquoi elle ma repondu prc que sortez ,et sobstinais avec moi jusquatemps quelle me dise vous voyez pas quia assez de monde ici .je voulais voir ma soeur a tout prit ,elle ne ma pas laisser rentrer malgré quon peut etre 2 personne avec 1 patient (pancarte tres clair) et une femme venait darriver avec 5 personne de sa famille et une autre personne etait accompagné de 3 personne .alors la seul femme voilé etait pointé du doigt alors que je netais pas dans le tord .jai demander le manager il est venu aussi imcompetent et incomprehensible il ma dit dattendre sur la banc et jpeux revenir quand eux vont me dire ??? Cest inaceptable ,ensuite jai vue toute les personne sortir je leur ai demander pk ils vous ont sorti et ils mont dit car le manager a dit pas plus que 2 personne par patient ... Je naime pas la facon dont il traite certains gens , il y a une facon de parler. Ce nest pas parce que vous etes employé dun hôpital que vous devez etre bete avec les gens .les docteurs par contre etait super gentil et tout le personnel qui nous a servi etait gentil excepté elle qui netais meme pas notre infirmiere .... Les autres employés nont rien dit lorsque cest arriver et au contraire ils nous ont servi comme si rien netait

nayiry timourian margossian

(Translated) We had an appointment at 8 a.m. for my mother's operation. She hasn't eaten anything since last night and we're still waiting ..... It's 3 p.m. ........... 4 p.m. operations are canceled because they have too much operation. what a ridiculous. never again in my life. (Original) On avait RV à 8h matin pour opération de ma mère.elle est rien mangé depuis hier soir et on attend encore ..... Il est 15h...........16h operations est annulé car ils ont trop d'opération . quelle ridicule.jamais encore dans ma vie.

dahm zon

(Translated) Incompetent Nurses Unfair Triage Disrespect Worst Services despite everything, the hospital sends a letter for the donation ... (Original) Infirmières incompétentes triage injuste manque de respect pires services malgré tout se inconvénients l'hôpital envoie de lettre pour le don ......

emilie brg

(Translated) Great (Original) Super

Isabelle Descoteaux

(Translated) WORST HOSPITAL, My 24 year old daughter was a baby at this hospital and it was a horror story. She was admitted the same morning with a labor behind her that had started 48 hours ago. They provoked her and at that moment her doctor told her that we would not leave her like that until 5 p.m. At midnight my daughter had still been pushing for 2 hours and was told she would go for a cesarean. She said she was exhausted and didn't feel the baby working. The epidural no longer works either. The operating room was busy and the nurses came back to see her to continue growing her while he waited, even though he knew it wasn't working. Finally, she entered the operating room and they opened her stomach A COLD because the doctor Dre Vachon, did not believe that the epidural was no longer having an effect, it was only when my daughter c he started screaming that we decided to put him to sleep. The next day, my daughter was holding her baby in her arms and the little one started to convulse, the nurses said no. My daughter is herself a nurse so she knew very well what it was. So they took the little one to the nursery to come back a few HOURS later and tell her that the little one must be transferred urgently to the Children's Hospital because she was convulsing non-stop. The little one has finally all the left side of the brain affected and a little on the right side of the inflammation lacks blood to the brain. She had to be intubated to receive stronger Medoc because even the doctors were unable to control her. The worst part of all of this is that my little girl is at risk of having motor problems. My daughter was told that it was due to an infection she got pregnant, but on the other hand, the Children's Hospital had a placenta biopsy done and NOT ANY INFECTION. We are trying to cover up a VERY SERIOUS MEDICAL MISTAKE. We waited far too long to have a cesarean. (Original) PIRE HÔPITAL, Ma fille de 24 ans à eu sont bébé à cette hôpital et ça été une histoire d'horreur. Elle a été admise le matin même avec derrière elle un travail qui avait commencé depuis 48hs. Il l'ont provoqué et à ce moment sont médecin lui a dit qu'on ne la laisserait pas comme ça jusqu'a 17h. À minuit ma fille était encore a pousser depuis 2 heures et on lui a dit qu'elle irait en césarienne. Elle se disait épuisée et ne sentait pas le bébé travailler. L'épidural ne fesait plus sont effet non plus. La salle d.opération était occupée et les infirmières sont revenu la voir pour continuer à la faire pousser en attendant, même s'il savait que ca ne donnait rien. Finalement, elle est entrer en salle d'op et on lui a ouvert le ventre A FROID car le médecin Dre Vachon, ne la croyait pas que l'épidural ne fesait plus effet, ce n'est qu'au moment que ma fille c'est mise à hurler qu'on a décidé de l'endormir. Le lendemain, ma fille tenait sont bébé dans ses bras et la petite c'est mise à convulser, les infirmières ont dit que non. Ma fille est elle même infirmière alors elle savait très bien ce que c'était. Il ont donc emmener la petite à la pouponnière pour revenir quelques HEURES plus tard et lui dire que la petite doit être transferée d'urgence au Children's hospital car elle convulsait sans arrêt. La petite a finalement tout le côté gauche du cerveau atteint et un peu du coté droit inflamation manque sang au cerveau. Elle a dû être intuber pour recevoir de la médoc plus forte car même les médecins était incapable de la contrôler. Le pire dans tout ca c'est que ma petite fillle risque d'avoir des problèmes de motricités. On a dit a ma fille que c'est dû a un infection qu'elle a eu enceinte, mais par contre, l'hôpital Children's a fait faire une biopsie au placenta et NON AUCUNE INFECTION. On cherche a couvrir une TRÈS GRAVE ERREUR MÉDICALE. ON a beaucoup trop attendu avant de faire la césarienne.

Harry KIris

Staff ,Doctors and Nurses are Super nice and caring but waiting time is too too long .Makes the experience unappreciated. Please hire more doctors.

Steven Stephans

depending on the nurse or doctor you fall on, will make or break your visit. Today it was pitiful, it is as if all personnel were just hired with no experience, to keep a patient for six hours and not able to treat him / her, that is unquestionable. It is a pity we live in an environment like this, if we were able to have law suits then the doctors and or nurses would not chance in making the wrong judgments or letting the patient leave untreated.

Nat M

Worst hospital ever!!! You need to have a cardiac arrest if you want to see an emergency doctor in less than 3 hours !!! With pain level 10/10 nobody cares... You are left to die !!! Very rude people.

Abi Nad

This is literally the worst place ever! We came in and waited in the emergency room for almost 7 hours and the place wasnt busy at all. Then they took us to another room and the nurse stopped showing up. We waited there for almost 4 hours. That's ridiculous! The services are really bad here! I seriously dont recommend this hospital to anyone!

Quan Alt

Great experience, meet a doctor surprisingly quick and the staff was VERY friendly they listen to you and care. Best hospital in Montreal. Thank you ????????

Miin Tiid

(Translated) 0 service. As if the hospital is closed or maintained by one or two people. My doctor must have sent a request twice, because the first time they confirmed it was received but simply lost me between faxing and registering in their system. And in 6 weeks, I managed to speak to only one person who couldn't help me. If possible, I don't go. (Original) 0 service. A croire que l'hôpital est fermé ou maintenu par une ou deux personnes. Mon médecin a du envoyé une demande par deux fois, car la première fois ils ont confirmé sa réception mais m'a tout simplement perdu entre le fax et m'inscrire dans leur système. Et en 6 semaines, j'ai réussi a parlé a une seule personne qui n'a pas pu m'aider. Si possible, je n'y vais pas.

Nikki B Blessed Angel

I've been going on and off in the day clinic for about 6myths the staff are professionals and kind for which I'm greatfull now the blood technicans are inept took everyone three or four times to get blood at one point yesterday I had to show one that the place on my arm that she was trying to get blood that I've never had or seen anyone get blood from that location and I'm a LPN!!, I'm so mad in my mind I think she deliberately hurt me for her kicks. I will not be going back anytime soon staff at Jewish was more proficient!

Anjie Penullar

Very long wait (more than 7 hours). There was no doctor in the hospital.

Mostafa Tarek

Stayed for 3 days in Emergency's Corridor as there were no rooms!!!

Micheline Bolduc

They save our friends life of a massive heart attack

Aurora Isac

(Translated) And. My baby was treated. There unfortunately not. Was. Saved. Died of. The cancer. Pancreas (Original) Si. Cpilul meu a fost tratat. Acolo pacat ca nu. A fost. Salvata. Murit de. Cancer la. Pancreas

Gloire à Dieu !

(Translated) Good service (Original) Bon service

J. Halak#41

Stay away from French operated hospitals. They are the epitome of laziness. Go to the general or Jewish hospital

Ella yam

(Translated) I gave birth by caesarean on September 8, 2021 I was very badly treated by the attendants and nurses. What made me cry was when the nurse took off my bandage, my skin was all torn off, I was in pain. (Original) J'ai accoucher par césarienne le 8 septembre 2021 j'ai été très mal traité par les preposer et infirmières. Ce qui ma fait pleurer c était lorsque l infirmière retirait mon pansement, ma peau était toute arrachée, j avais mal.

Dhammika Pathirana

worst service I ever seen in my life time.due to severe pain I came here in the morning now it is 17.20 still waiting untill call.Its so shame even poor countries hospital service is 1000% than here 2019.0312 Finally called me after 10 Hours. After that momment it was amazing dr.checked diagnos it as apendisitis and did the surgery same day.They treat me well I admire their great service. special thanks to Dr.Hai P Huynh and his team who done the surgery it was amazing after three week I was able to go to work. most wonderful thing is no body can tell that I had sugery no scars on my belly thanks dr. and all the staff for great service.it is great hospital but waiting hours so long get ready for it

Roger McDonald

Hi in 2016 had a brain bleed double surgery amazing caring team .my mom broke her neck in 2019 amazing care merci sum how lost her ring but.. they saved her ????

Jose Saavedra

(Translated) Excellent service. Very qualified and excellent professionals. They saved my wife's life. Thank you so much. (Original) Excellent service. Professionnels très qualifiés et excellentes. Ils ont sauvé la vie de ma femme. Merci beaucoup.

Mimi A

(Translated) It has been 7 months since I gave birth to my daughter and I am still as frustrated with the treatment as I experienced in the Mother-Child Unit. The noise (day and night), the lack of respect: it arrives in the room without knocking, without announcing itself. No respect for privacy, defective curtain and staff who NEVER close the door behind them. I was refused a second person to help me (although it was registered that I was entitled to it on the site) to leave me alone (fluid and catheter after the cesarean) and a wartime bed which is handled with a crank at the end. Not talking about the attitude I was entitled to when I rang for help. It could take 20 minutes for a glass of ice to arrive when I finally saw that the table with the water pitchers was right next to my room. I think I had 2-3 decent people. I left against medical advice because there was no way I was going to spend an extra night in this henhouse. My baby was not evaluated by a pediatrician until more than 24 hours after birth and when I notified that I was leaving I was threatened to call the DYP. Imagine the cruelty of those rats who dare to do that to a person who has just had a cesarean, who has just given birth. They stole my first moments with my baby. The incompetent and heartless. (Original) Cela fait 7 mois que j’ai accouché de ma fille et je suis toujours aussi frustrée du traitement que j’ai vécu à l’unité Mère-Enfant. Le bruit (jour et nuit), le manque de respect: ça débarque dans la chambre sans frapper, sans s’annoncer. Aucun respect de l’intimité, rideau défectueux et le personnel qui ne ferme JAMAIS la porte derrière lui. On m’a refusé une 2e personne pour m’aider (alors que c’était inscrit que j’y avais droit sur le site) pour me laisser seule (soluté et sonde après la césarienne) et un lit du temps de la guerre qui se manipule avec une manivelle au bout. N’en parlant pas de l’attitude à laquelle j’avais droit quand je sonnais pour avoir de l’aide. Un verre de glace pouvait prendre 20 min avant d’arriver alors que j’ai fini par voir que la table avec les pichets d’eau était juste à côté de ma chambre. Je crois que j’ai eu 2 ou 3 personnes correctes. J’ai d’ailleurs quitté contre avis médical parce qu’il n’était pas question que je passe une nuit de plus dans ce poulailler. Mon bébé n’a été évalué par un pédiatre que plus de 24 hrs après sa naissance et lorsque j’ai avisé que je partais on m’a menacé d’appeler la DPJ. Imaginez la cruauté de ces rats qui osent faire ça à une personne qui vient de subir une césarienne, qui vient de mettre un être au monde. Ila m’ont volé mes premiers moments avec mon bébé. Les incompétents et sans cœur.

Raphael

(Translated) The care is good, it's for me the main one (4/5) If not : Internet 1/5 = $ 30 for 15 days for a weak connection, I find it exaggerated Food 2/5 = Hospital Food What? Organization / Communication 0/5 = The real weakness of the hospital, nobody is aware of anything, all information is given to you in the last minutes, endless expectations .... Friendly staff 4/5 = The staff is generally nice and helpful (it depends on services), they seem to be disorganized or overflowing ..... (Original) Les soins sont bon, c'est pour moi le principal (4/5) Sinon : Internet 1/5 = 30$ pour 15 jours pour une connexion faible, je trouve ça exagéré Nourriture 2/5 = Bouffe d’hôpital quoi Organisation / Communication 0/5 = Le vrai point faible de l’hôpital, personne n'est au courant de rien, toutes les information vous sont donnés en dernières minutes, des attentes interminables.... Sympathie du personnel 4/5 = Le personnel est en général gentil et serviable (ça dépend des services), ils semblent soit désorganisés, soit débordes.....

alaouihassani

(Translated) We waited too long before we could see a specialist. At the beginning we were introduced to a general practitioner who was not enough because the pains persist. On the third day we waited for almost a day for the urologist to finally see him at 4 p.m. But the result is good. He gave us a satisfactory medication. The wait is understandable because there are a lot of people waiting. They had more sick people than doctors. (Original) Nous avons trop attendu avant de pouvoir voir un spécialiste. Au début on nous a présenté un généraliste qui n' a pas suffi car les douleurs persistent . Au troisième jour nous avons attendu l'urologue pendant presque une journée pour le voir enfin a 16 h du soir. Mais le résultat est bon. Il nous a donné un médicament satisfaisant. L' attente est compréhensible car il ya bcp de monde qui attendait . Ils avaient plus de malades que de medecins.

Gatera Dieudonne

How can a person who suffuring can pass 3 houres on waitting?! This is not normal ....!????

Joudy Shamoun

they literally asked us to sleep with our patient in the room for the night because THE NURSE IS ON A VACATION. We definitely wouldn't mind staying the night there but at the same time, it's not acceptable not to have someone to replace her shift (as we can't really do the work she's able to do). Far from that, during our patient's stay, we have had multiple critical situations where the nurses had to be right next to our patient the whole time (this is how it usually have to be in the intensive care), and again, no one was there and we had to shout in the corridor and call the receptionist to have someone to come AFTER 15 MINUTES. We were finally able to take our patient to a better hospital where he can be taken care of. PS: Our case is a matter of life and death and even at this point their service was so bad.

Yusha SW

Worst experience ever, the way the treat people in terms of waiting time is very inhumane and unacceptable, it's a shame that a developed province like Quebec has the poorest medical care ever. They make you wait for hours and hours before able to see the doctor in emergency, when they called you in a room for your turn to visit the doctor, you again wait for hours inside the room but doctor still not there, doctor attend you for 10minutes, send you to do blood exams and again waiting for 5 more hours before they give you a result, according to the nurse my blood results was ready but I had to wait for 5 hours for the doctor to explain me the result, so discouraging and bad experience ever. It's a pity to see what sick people need to endure in-order to receive medical service. High rate of diseases and death from sickness will always be ongoing with this rubbish medical system in Quebec who kept discouraging people from coming, makes life difficult. WE NEED A CHANGE IN THIS RUBBISH MEDICAL SYSTEM OF CANADA!!!!

Marie “Manoucka999” L

(Translated) Avoid having your operation there if you have to be hospitalized afterwards! Obsolete rooms, no toilets, no air conditioning or even fan, very hot summer. Doubtful cleanliness and overworked staff. (Original) Evitez de vous faire opérer là si vous devez être hospitalisé par la suite! Chambres désuètes, sans toilettes, pas d'air climatisé ni même de ventilateur, très chaud l'été. Propreté douteuse et personnel débordé.

jose ernesto lugo rodriguez

(Translated) The emergency service does not work, after 5 hours of persone can give anfonmation of how much time of attand more if it is not suficient méden more than a salon of attand a salón de torture (Original) Les service d'urgence ne marches pas,après 5 heures d'attand persone peut donne d'anfonmation de combien de temps un d'attand de plus s'il ne á pas suficiente méden plus que un salon d'attand se une salón de torture

Keven Tremblay

(Translated) I was hit by a car when I was riding my bike and had a severe head trauma I was treated like someone who bothered them and I did not receive the care I hoped for .. ☹️ I left without a wheelchair without painkillers and it's a friend who had to come get me. I find the personal cold and not attentive to the needs of the people I do not have the impression of being a customer and even less important someone when I go to the hospital in spite of very high taxes. (Original) J'ai ete emboutit par une voiture quand je roulais a velo et jai eu un grave traumatisme cranien jai ete traite comme quelqun qui les derangeait et je n'ai pas recu les soins esperer.. ☹️ je suis repartit sans fauteuil roulant sans anti douleur et c'est une amie qui a due venir me chercher. Jai trouver le personelle froid et peu a l'ecoute des besoins des gens je n'ai pas l'impression d'etre un client et encore moin quelqun d'important quand je vais a l'hopital malgré des impots tres elever.

Paulo Zuluaga

Worst hospital in Montreal. Wait time in ER is about 8-10 hours if you are very lucky.

Anna Lappas

every experience has been amazing great care and surprisingly quick

Fadi Chouha

This hospital reminds me of concentration camps (especially the upper floors). They would leave a cancer patient in agonizing pain for hours, when all they have to do is to give him/her a pill or an injection. I admit that many nurses there are nice and professional, but it takes just a few bad experiences to make you wish to die. I've been there for many days to take care of a patient who was a close relative of mine, and it's there where I've decided to start looking for an euthanasia medicine to end my life at home in case I get severely ill, because I don't want to be under the mercy of a neglectful heartless nurse.

Guy Malo

(Translated) I had hip surgery. I had to wait 5 hours fasting in the recovery room due to lack of bed. Admission placed me in a neuro chamber whose staff had no knowledge of orthopedic protocols. No chair to have the hips at least higher than the knees, no toilet in my room and the corridor was inadequate, too small to enter with my machete and a fight for the same entrance with a solute post. No curtain for privacy to urinate in the container provided for this purpose because my bed was located near the door. My foldable orthopedic bed could not fold up perfectly horizontally so I could not sit on the side. I made a complaint to the complaints commission but according to everything was normal. (Original) J'ai été opéré à la hanche. j'ai dû patienté 5h à jeun en salle de réveil dû au manque de lit. L'admission m'a placé dans une chambre en neuro dont le personnel n'avait aucune connaissance des protocoles en orthopédie. Pas de chaise permettant d'avoir les hanches au moins plus haute que les genoux, pas de toilette dans ma chambre et celle du corridor était inadaptée, trop petite pour entrer avec ma machette et un combat pour même entrée avec un poteau de soluté. Pas de rideau pour d'intimité pour uriné dans le récipient prévu à cet effet car mon lit était situé prés de la porte. Mon lit orthopédique pliable ne pouvait se replier parfaitement à l'horizontal donc je ne pouvais m'installer sur le côté. J'ai fait une plainte à la commission des plaintes mais selon tout était normal.

sonia ouadahi

(Translated) I liked this hospital I found it clean, I had a great experience with Doctor Lam, she is very attentive and she takes all her time to explain to you what to do too with the clerk of office 14 very smiling and very welcoming, whether by phone or on site. (Original) J'ai bien aimé cet hopital je l'ai trouvé propre, j'ai eu une belle experience avec le docteur Lam, elle est très a l'écoute et elle prend tout son temps pour t.expliquer ce qu'il faut faire aussi avec le commis du bureau 14 très souriant et très accueillant que ce soit par téléphone ou sur place.

Zineb Fatehi

(Translated) I call the appointment center for follow-up of my breast surgery, which is starting to get infected. A certain Francesca answers me, no arrangements for July and I do not have the doctor's arrangements for the month of August. I explain calmly, that it gets infected and to wait until August is not logical. She answers me in a provocative tone: Bein go to the emergency room, I can't invent a doctor for you! Is it normal that we answer that at a hospital? Or even to answer a patient with this lack of politeness? (Original) J'appelle à la centrale de rendez-vous pour un suivi de ma chirurgie aux seins qui commence à s'infecter. Une certaine Francesca me répond, pas de dispos pour juillet et je n'ai pas les dispos du médecin pour le mois d'Aout. J'explique calmement, que ca s'infecte et attendre au mois d'août n'est pas logique. Elle me répond sur un ton provocateur : Bein allez aux urgences je ne peux pas vous inventer un médecin ! Est-ce normal qu'on réponde ca a un hôpital ? Ou même de répondre à un malade avec ce manque de politesse ?

Jason Alexander

This is by far the best hospital. Yes its old, needs alot of updates (lighting, paint, repairs) but put that aside, this hospital has A1 care for its patients. They do a fantastic job on each floor. A big thank you to sacre ceour for years of support to the community.

John Lab

(Translated) I am happy to work there since 1998. (Original) Je suis heureux d'y travailler depuis 1998.

mona khouri

I visited the hospital several times before, "BUT" at my last visit on august the 6th. I was impressed from the staff at the emergency room. thank you MR. Youssef, Mr. Mathew and others I cant remember their names. and especially Dr. E. Gravel for taking good care of my daughter Mary Olscamp.

Donna Manduik

the staff is extremely friendly and helpful - I felt my mother was very well treated - will definitely recommend this place

Paul Forsythe

Orthopedics department is very bad, you are better off going somewhere else.

ANDRE HEBERT

(Translated) The worst hospital in Montreal. I suggest you go elsewhere if possible. When you get to the ER they greet you quickly and then take you to a messy, poorly maintained floor that they call an emergency overflow. In fact this is done to show that THE EMERGENCY WAITING ROOM is empty. From around 2005 to this day, I don't know what happened at this hospital, but the quality of care given in the emergency room has completely deteriorated. I am originally from Montreal in the Ahuntsic district and I can assure you that emergency management is deficient. Again, I suggest you go elsewhere. (Original) Le pire hôpital à Montréal. Je vous suggère d'aller ailleurs si c'est possible. Lorsque vous arrivez à l'urgence ils vous accueillent rapidement puis ils vous montent sur un étage malpropre et mal entretenu qu'ils appellent un débordement d'urgence. En fait ceci est fait pour montrer que LA SALLE D'ATTENTE DE L'URGENCE est vide. Depuis environ 2005 jusqu'à ce jour, je ne sais ce qui s'est passé à cet hôpital mais la qualité des soins donnés à l'urgence s'est complètement dégradé. Je suis Montréalais d'origine du quartier Ahuntsic et je puis vous assurer que la gestion de l'urgence est déficiente. Encore une fois, je vous suggère d'aller ailleurs.

Mama Ng

If you want to risk your life or your baby's life, go there. I have been looking into suing this hospital as I almost lost my baby because of the lack of competence and the "no care" attitude of their staff. It's been two years now and I am still traumatized by my delivery experience at that hospital. The worst of the worst in medicine are part of their staff. Do yourself a favor and don't go there. Le pire hopital à Montréal et peut-être le pire au Quebec et au Canada.

Comando -gaming

(Translated) I would like to thank Dr François Beaucage in pulmonology for his excellent follow-up and his human approach despite this overload of work to be so dedicated! Without forgetting the respiratory team For having had such a great approach. Thank you. Saby !! (Original) Je remercie Dr François Beaucage en pneumologie pour son excellent suivis et son approche humaine malgré ça surcharge de travail d'être aussi dévoué ! Sans oublier l'équipe en fonction respiratoire D'avoir eu une approche aussi formidable. Merci. Saby!!

juicy oceane

(Translated) A big ZERO out of 5 for Sacred Heart hospital ..... I arrived last night at 21h and there were 5 people before me ..... I was really happy and I thought for once the wait would not be long but I was wrong .... It is 7:45 in the morning and all they did is pass my card and have me evaluated by nurse TWO times but as according to them my case was not a priority and the policy of the hospital states that it is in order of priority my file did not cease to be put back behind patients priority ... When I am tanned and that I I asked the host girl for the eighth time how many patients arrived after me they were still gone, she replied that it was like that here and that as long as there are more urgent cases I was going to wait .... I got my camp and I'm going to make sure that a complaint will be lodged as early as Monday morning ....... No, but how many people leave without seeing a med ecin you think ??? They certainly will not tear up their claims for the RAMQ so I'll make sure to call the RAMQ to notify them that no doctor has seen me ...... Really they lack judgments to this hospital and I find it sad to have to seek private care in addition to paying the government for the health system; who is the cellar ?? We poor Quebecers !!!! Ahhh yes and I forgot .... the most shocking is the handcuffed inmate arrived 2 hours after me with 2 policemen who came out 1h later with a prescription telling us; it's going faster ben with bracelets eh ??? Awoyyyyyyyyye but we live on what planet when it is made that criminals are better treated than we payers, are we here for real ??? Alles get you treated privately if you do not want to experience the same frustrations as me, it's bad for the health of this hospital and all the others as to me ..... The $ 90 to the private is well invested, believe me!!!!!!! (Original) Un gros ZÉRO sur 5 pour l'hôpital Sacré-coeur.....Je suis arrivée hier soir à 21h et il y avait 5 personnes avant moi.....J'étais vraiment contente et je me disais que pour une fois l'attente ne serait pas longue mais je me trompais....Il est 7h45 du matin et tout ce qu'ils ont fait c'est passer ma carte et m'ont fait évaluer par des infirmière DEUX fois mais comme selon eux mon cas n'était pas prioritaire et que la politique de l'hôpital stipule que c'est par ordre de priorité mon dossier n'a pas cessé d'être remis derrière des patients prioritaires...Quand je me suis tannée et que j'ai demandée à la fille de l'acceuil pour la enième fois combien de patients arrivés après moi ils allaient encore passés, elle m'a répondu que c'était comme ça ici et que tant qu'il y aurait des cas plus urgents j'allais attendre....J'ai sacrée mon camp et je vais m'assurer qu'une plainte sera déposée dès Lundi matin.......Non mais combien de gens quittent sans avoir vu un médecin vous pensez???Ils ne vont certainement pas déchirée leurs réclamations pour la RAMQ alors moi je vais m'assurer de téléphoner La RAMQ pour les aviser que aucun médecin ne m'a vu......Vraiment ils manquent de jugements à cette hôpital et je trouve ça triste de devoir se faire soigner au privée en plus de payer le gouvernement pour le système de santé; c'est qui le cave?? Nous pauvres Québecois!!!! Ahhh oui et j'oubliais....le plus choquant est le détenu menotté arrivé 2h après moi avec 2 policiers qui est ressorti 1h plus tard avec une prescription en nous disant; ça va ben plus vite avec des bracelets hein??? Awoyyyyyyyyye mais on vit sur quel planète quand c'est rendue que les criminels sont mieux traités que nous les payeurs de taxes, sommes-nous rendus là pour vrai??? Alles vous faire soigner au privée si vous ne voulez pas vivre les mêmes frustrations que moi, c'est mauvais pour la santé cette hôpital et toutes les autres tant qu'à moi.....Le 90$ au privé est bien investi, croyez-moi!!!!!!!

David Van

Staff are very humane, kind and compassionate. The waiting time is well is well respected.

St Vincent Alain

(Translated) Great hospital! All the people here are kind and caring well done to all the caregivers! I would like this to go to the director of this hospital, well done in your selection of staff (Original) Super hôpital! Tous les gens ici sont gentils et attentionné bravo à tous le personnel soignant! J aimerais que ceci se rende au directeur-trice de cet hôpital, bravo dans votre sélection de personel

J.R. Brolly

This was just ridiculous ... waiting 11hrs with a torn Achilles in their so called ER ... sent on a goose chase when I asked for an ice-pack ... yelled @ when I asked for my medical file or a receipt indicating my visit arguing that they only have 2 doctors and unless I'm seen by one of them I wouldn't get anything. Really really awful experience. left the hospital around 3 am with my unattended torn Achilles.

Heather Clemente

This hospital is the worst I’ve been so far. Some nurses are rude and the people at the entrance are not welcoming at all. They’re the ones taking care of the patients so they should be offering help as much as possible. Overheard on the phone that someone is rushing to go home so she wanted my mom to take the pill right away, even though my mom was trying to ask her questions about the new medication she’s about to take. I thought nurses are supposed to care about their patients. Would rate this hospital a negative if it was possible????

Stef Lo

(Translated) Pretty good service, except a rather disturbing incident. When my 4 day old daughter had a fever, they told us to stay home and give her tylenol! A chance we did not listen and we surrendered because she had to be hospitalized eventually. (Original) Assez bon service, sauf un incident plutôt inquiétant. Quand ma fille de 4 jours faisait de la fièvre, ils nous ont dit de rester à la maison et de lui donner du tylenol! Une chance que nous n'avons pas écouté et que nous nous sommes rendus, car elle a dû être hospitalisée finalement.

John Kimpton

My wife was diagnosed and treated for her breast cancer at Sacre-Coeur what a great place. This hospital is known for their Breast Cancer Clinic.

Sébastien Chénier

(Translated) I was treated for cancer at this hospital where I stayed 6 times for 6-day continuous infusion treatments. While the property is old and renovations should have been made a long time ago but I have always received good services from professionals. The food is terrible though! (Original) J'ai été traité pour un cancer à cet hôpital ou j'ai séjourné 6 fois pour des traitements de 6 jours à perfusion continue. Certes, l'établissement est vieux et des rénos auraient dûs être effectées il y a longtemps mais j'ai toujours reçu de bons services de la part des professionnels. La nourriture est terrible cependant!

Manikanta Chinni

I went to the emergency yesterday.. I needed to be seen by a doctor,from my experience,I know the waiting time is too long ..there was some miscommunication too.after doing the echograph on the first floor..they sent me back to the emergency where I had to wait another few hours instead of being seen directly by the doctor.i was frustrated,the nurses apologized for the delay ,admitted their mistake for not sending me directly to the triage.anyway,the staff overall were doing a good job I must say,but what bothered me the most is the gentleman who works at the registration counter beside the triage..he insisted on speaking in French to me even though he spoke to me in English the day before,I found that ridiculous and unacceptable ,he should leave his bad attitude at home and be willing to serve patients in both languages ,if he has a problem with that, then he should leave his job to someone else .in Canada we all have rights and we should all be equal.

Maryam Faramarzi

Worst hospital experience of my life. The girl,Tamara at the inscription yelled at patients that she doesn't have time to register them. Then when I told her she can't talk to patients that way, she told me to go work there and then I should judge!!!! Walked out after 9 1/2 hours without being seen by a doctor! 2 thumbs up for medical system I in Quebec!

Viate Forti

(Translated) Excellent service! Thank you. (Original) Excellent service! Merci.

Blondine Telemaque

(Translated) Without pity to employ them sick and / or pregnant ... Tell you one thing then write something else ... (Original) Sans pitier pour leur employer malade et/ou enceinte ... Te dis une chose puis écrit quelque chose d'autre...

Lorraine Collette

(Translated) Always well advised and received by medical staff and attentive doctor in pulmonology, cardiology, rheumatology and ophthalmology. (Original) Toujours bien conseillée et reçu par le personnel médical et médecin attentif en pneumologie, cardiologie, rhumatologie et en ophtalmologie .

Richard Couture

(Translated) Best hospital for the courteous personal heart. (Original) Meilleur hôpital pour le cœur personnel courtois.

Claudia-Maria Vladutiu

(Translated) Okay, the Urgentologist's doctor's service was not great since I did not think much about doing various tests that were done ...... the nurse helped me at least Bye (Original) Bon le service du médecin Urgentologue n'était pas super étant donné que ont croyait peu à mes propos pour faire divers tests qui ont été faits......l'infirmière m'a aidé au moins Bye

Lancelot Lancelot

(Translated) Bad hospital. The nurse coordinators are liars in every department. Medical specialists argue in front of patients. And elderly patients are sent on stretchers to sleep overnight in a hallway. Unacceptable. ..the attendant who allocates rooms and manages rooms on the ground floor more like a drug salesman than a hospital employee. 2/10 for this hospital. I would be quite ashamed to say that I am a doctor at Sacré Coeur in Montreal (Original) Mauvais hôpital. Les infirmières coordonnatrices sont menteuses dans chaque département. Les médecins spécialistes se chicanent devant les patients. Et on envoit les patients âgés sur des civières dormir toute une nuit dans un corridor. Inacceptable. ..le préposé qui fait l attribution des chambres et gestion des chambres au rdc à plus l air d un vendeur de drogue qu un employé de l hôpital. 2/10 pour cet hôpital. J aurais assez honte de dire que je suis médecin à Sacré Coeur de Montréal

jocelyne boyer

(Translated) Waiting on the phone not possible (Original) Attente au telephone pas possible

M MC

The mostly important trauma hospital.

M MC

The mostly important trauma hospital.

Yana Afanasidi

The worst. Don't go there

Sylvia Nolasco

I consider this to be the best hospital. I’ve had the opportunity to get exceptional doctors who really care about their patients and I am still here because of them. I’ve been hospitalized a few times and have always received excellent care.

Lyne Pilon

(Translated) Coronary unit a big thank you to the whole team who helped save my life from the cardiologist to the attendant all great and caring people I can never thank them enough (Original) Unité coronarienne un gros merci a toute l'équipe qui a contribué à me sauver la vie du cardiologue au préposé tous des gens super et attentionné je ne pourrai jamais assez les remercier

JointsEtanchesRB RBPackingsandSeals

(Translated) Excellent service, thank you very much. I arrived in an ambulance with a broken shoulder and had a wonderful, talented, excellent medical team… I was picked up quickly and very well. Two days later, I feel that my shoulder is doing very well with minimal after-effects. Shoulder dislocations are a part of my life. And I feel very lucky to have come across this team. Thank you again for pulling me out of the disaster! Jean Lahaie (Original) Excellent service, merci beaucoup. Je suis arrivé en ambulance avec une épaule déboitée et j’ai eu une équipe médicale merveilleuse, talentueuse, excellente… On m’a ramanché rapidement et très bien. Deux jours plus tard, je sens que mon épaule se porte très très bien avec minimum de séquelles. Les dislocations d’épaule font partie de ma vie. Et je me compte très chanceux d’être tombé sur cette équipe. Encore merci de m’avoir sorti de la catastrophe ! Jean Lahaie

francois deschenes

(Translated) He sends me dearly with an atel platrer and I must endure the pain of my wrist break until December 23 for made me operated his unbearable (Original) Il m'envoie cher moi avec une atel platrer et je doit endurer la douleur de mon poignet briser jusqu'au 23 décembre pour me fait opéré ses insupportables

Saad Ibrahim

Authority should put this complains in consideration.i can't express how rude is the staff here and the lack of respect.i don't know where to start i need 10 pages to say what happened.no wonder why all the good doctors leave the country and leave us the garbage to deal with.nurses here should be ashame of them selves.

Celerina Maldonado

(Translated) Very warm and kind staff, thank you for your work ???????????????? (Original) Personnel très chaleureux et gentil, merci pour votre travail ????????????????

naamane djebbar

(Translated) very welcoming staff, not a lot of waiting in the emergency room for the few times I was there. Some arrogant medical secretaries but like everywhere else. I always got the right answers on the phone too. I recommend this hospital without hesitation. (Original) personnel très accueillant, pas beaucoup d'attente aux urgences pour les quelques fois où j'étais là bas. Quelques secrétaires médicales arrogantes mais comme partout ailleurs. J'ai toujours eu les bonnes réponses au téléphone aussi. Je recommande cet hôpital sans hésiter.

Mau Kan

negative stars. Very rude and condescending staff. The audacity to not treat my grandmother who is 90 years old, who presented as a trauma alert, as quickly as others solely because she does not speak french is absurd and mockery of the healthcare system. I am ashamed that this language racism exists to this day. Shame on the staff of Sacred Heart Hospital.

l l

(Translated) So mean, impatient and disrespectful nurses. I have been asked for my father's information, I inform them that he is deceased, she replies with a haughty air: "Death or not it doesn't matter. "I've never seen this in my life. And I was refused a consultation because and I quote "I was not dying". If you want to be a nurse, you choose to help people. If from the first report you disrespect them, change careers. It’s not for you. (Original) Infirmières tellement méchantes, impatientes et irrespectueuses. On m’a demandé les informations de mon père, je leur informe qu’il est décédé, elle me répond avec un air hautain: « mort ou pas ça change rien. » J’ai jamais vu ça de toute ma vie. Et on m’a refusé une consultation parce que et je cite « je n’étais pas entrain de mourir ». Si tu veux être une infirmière, tu choisies d’aider les gens. Si des le premier rapport tu leur manque de respect, change de carrière. C’est pas fait pour toi.

Harshdeep Kaur

Never visit this place, Actually I went there last year. It was an emergency and then I went straight up to reception. There were two nurses who did small check up. Meanwhile, they gave me two Tylenols and after 15 min I started feeling good. I never met doctor and now they are charging me for no reason. Am receiving calls from group solution collect to pay bill of over 700 dollars just for two Tylenol. Such a bad experience.

Ginette Pepin

(Translated) I had to take my mother to the emergency room on June 1st. She was no longer eating and had a very yellow complexion. He was greeted with the greatest security measures regarding COVID and after only 2 hours of investigation, he was discovered 2 large stones in his gallbladder. He was hospitalized just long enough for his extraction and his recovery. I had to go back with her, about 1 month later, for a follow-up scan, and then for the removal of a temporary prosthesis that had been installed temporarily to the gallstone. We kept her overnight as a precaution. It was September 16 and 17. She was treated with the utmost care and I am very impressed with the security measures regarding COVID. Whether in the emergency room during the 1st admission, in the external service for the scan or on the 3rd floor D Wing, all the staff are competent, human and friendly. They were able to transform an agonizing and stressful situation into a positive experience thanks to their efficiency. Congratulations and I hope that we will know how to keep your ways of doing things and take your example. (Original) J'ai dû amené ma mère aux urgences le 1er juin dernier. Elle ne mangeait plus et avait le teint très jaune. On l'a accueilli avec les plus grandes mesures de sécurité concernant le COVID et après seulement 2 heures d'investigation, on lui a découvert 2 grosses pierres à la vésicule biliaire. On l'a hospitalisé juste le temps nécessaire à l'extraction et à sa remise sur pied. J'ai dû retourner avec elle, environ 1 mois plus tard, pour un scan de suivi, puis pour l'extraction d'une prothèse temporaire qui avait été installée temporairement au calcul biliaire. On l'a gardée une nuit par précaution. C'était le 16 et 17 septembre dernier. Elle fut traitée avec les plus grands soins et je suis très impressionnée par les mesures de sécurité concernant la COVID. Que ce soit à l'urgence lors de la 1ère admission, au service externe pour le scan ou au 3e étage Aile D, tout le personnel est compétent, humain et chaleureux. Ils ont su transformer une situation angoissante et stressante en une expérience positive grâce à leur efficacité. Félicitations et j'espère qu'on saura conserver vos façons de faire et prendre exemple sur vous.

Adam Barhraoui

(Translated) I feel very lucky to be treated at Sacré Coeur Hospital. The personal is fast, efficient, respectful. The nurses do their job perfectly, I have absolutely no doubts about their work. The team is greatly appreciated by me. Cheerful, respectful, empathetic, this team will care about you and make sure you treat you like a king. Frankly I highly recommend this hospital if you need to be taken seriously. You absolutely will not be disappointed. (Original) Je me sens très chanceux de me faire soigner a l'hopital Sacré coeur. Le personnelle est rapide, efficace, respectueux. Les infirmièrs(e) exercent parfaitemment leur travail, je ne doute absolument pas de leur travail. L'équipe est très apprécié de ma part. Joyeux, respectueux, empathique , cette équipe ce souciera pour vous et s'assurera de vous traitez comme un roi. Franchemment je recommande fortemment cette hopital si vous avez besoin d'être pris au sérieux. Vous ne serez absolument pas déçu.

Sophie Aumont

(Translated) If you want to die quickly, go there it's perfect for you .. Too many horror and disgusting stories to write about here, but it's not the doctors who work there, they're a real butcher .... (Original) Si vous voulez mourir vite aller la bas cest parfait pour vous.. Trop d histoire d horreurs et dégoûtantes pour toute les ecrires ici mais ce sont pas des medecins qui y travaillent ce sont de vrai boucher....

Louise Forest

(Translated) Worst hospital. The nurses were on strike one night in July 2021, I was abandoned in my room, I rang the bell for someone to come, no one came. I made a mess (saddle) I slipped in, I almost hit my head on the sink I had to get up alone because no one came to help me I was soiled for hours in at night until morning. I told the whole thing to a nurse in the morning crying and he told me that he apologized but that they had to go on strike because it no longer made sense their working condition, I understand but I no longer set foot there to be hospitalized. I signed for a voluntary departure in the morning, the cardiologist threatened me, the nurse told me that I was not allowed to leave without the doctor's agreement ... I showed him that I knew my rights . And I left. I am traumatized for life from this hospital. The real gestapo since the covid is worse. (Original) Pire hôpital. Le personnel infirmier était en grève une nuit de juillet 2021, j'ai été abandonnée dans ma chambre, j'avais beau sonné pour que quelqu'un viennent, personne n'est venu. J'ai fait un dégât (selle) j'ai glissé dedans, j'ai failli me frapper la tête sur le lavabo il a fallu que je me relève seule car personne ne venait m'aider j'ai été souillée pendant des heures dans la nuit jusqu'au matin. J'ai raconté le tout à un infirmier au matin en pleurant et il m'a dit qu'il s'excusait mais qu'ils devaient faire la grève car ça n'avait plus de sens leur condition de travail, je comprends mais je ne remet plus les pieds là pour être hospitalisée. J'ai signé pour un départ volontaire au matin, la cardiologue me menaçait, l'infirmière me disait que je n'avais pas le droit de quitter sans l'accord du medecin....je lui ai montré que je connaissait mes droits. Et je suis partie. Je suis traumatisé à vie de cet hôpital. La vraie gestapo depuis la covid c'est pire.

estamand stamand

(Translated) One day operation (Tuesday Oct 24th) which was unfortunately canceled but I put 4 * for a very special thank you to Lise (nurse) and Guillaume (nurse) who took great care of me while I was waiting in their room for day surgery, especially since the emergency overflowed in their department which should not be obvious as a climate. Continue to be as kind and accommodating to your patients who often arrive in your department without really knowing what awaits them since often the first time and that these same patients never received information before the `` fateful date '' :-) @ + (Original) Opération d'un jour(mardi le 24 oct) qui a malheureusement été cancellé mais je mets 4* pour un merci tout spécial à Lise (infirmière) et Guillaume (infirmier) qui se sont super bien occupé de moi pendant mon attente dans leur salle à la chirurgie d'un jour, surtout que l'urgence débordait dans leur département ce qui ne devait pas être évident comme climat. Continuer d'être aussi gentils et avenant envers vos patients qui arrive souvent dans votre département sans savoir vraiment ce qui les attends puisque souvent la première fois et que ces mêmes patients n'ont jamais reçu d'information avant la '' date fatidique'' :-) @+

Jiang Zhu

(Translated) They don't do the child sample. (Original) Ils ne font pas le prélèvement pour enfants.

Alexi Mercier

(Translated) We leave no evil information to be already in the evaluation room. Do not want to provide us with accommodation. Excecrable service and the doctors are talking (Original) Nous laisses sans informations malfre etre deja dans la salle devaluation. Ne veulent pas nous fournir daccomodité. Service excecrable et les medecins font la belle jasette

S D

I came in with a dog bite from a small dog on my hand, was worried because I haven't taken a shot for tetanus since I was a child. The male nurse that work there (arms full of tattoos) told me to go back to the waiting room while he finds me another clinic because my priority was low. After 30-40 minutes I ask him about the clinic and he forgot he even talked to me. When I finally saw the doctor, some nurses came in the office laughing and took pictures of my hand that I bandaged, they thought it was funny because it was from a small dog. Very unprofessional.

Mikey Angelakis

Excellent Hospital ! caring staff and i got an excellent doctor at the Er (Lepage) who really was attentive and took very good care of me and all her patients . I am very happy there is still doctors like this around . 5 stars Sacre Cœur

helene philbee

(Translated) Very satisfied with the orthopedic clinic, the staff is very pleasant and responds well to our requests, even by phone ... I have always had the right answer and sometimes even the orthopedist speaks to us. By very very disappointed account of the physiotherapy service ... it is poor physiotherapists do not take the time to read the notes of the orthopedist .... while they are in the same hospital!, And it is the patient who gets the pain ... the physiotherapists do not really care about the recommendations of the doctors .... and it is not worth fighting! it is better to go elsewhere .... rehabilitation takes a lot of energy .... we should be treated as it should be. (Original) Très satisfaite de la clinique d’orthopédie le personnel est très agréable et répond bien à nos demandes,même par téléphone...j’ai toujours eu la bonne réponse et parfois même l’orthopédiste nous parle. Par compte très très déçu du service de la physiothérapie...c’est pauvre physiotherapeutes ne prennent pas le temps de lire les notes de l’orthopédiste....alors qu’il sont dans le même hôpital!,et c’est le patient qui ecope ...les physiotherapeutes se fichent pas mal des recommandations des médecins....et ça ne vaut pas la peine de se battre !il est préférable d’aller ailleurs....la réadaptation prend beaucoup d’énergie.... on devrait être traité comme il se doit.

ettore cacciotti

Very good hospital . My wife gave birth to our baby girl 2 days ago by c-section , staff was amazing , doctors were amazing , nurses ext .. everything was perfect . Only thing rooms were old , but you can’t have everything .

Gil Kaziberdov

Generally very slow

sylvain lamarre

(Translated) Thank you, please take care of our excellent son (Original) Merci prie soin de notre fils excellent

Irini Irini

went in for a quick procedure - the floor of the room was littered with blood spots, bloody pads and used feminine hygiene products - absolutely sickening

I Am (Themistocles)

The reason i give this hospital 2 stars is simply because of the lack of management they have to process patients in the emergency room. They currently have only one doctor working at night and 2 in the day for the last decade(litteraly), i've been sitting here since 2am and it is now 7:30am, and im expected to wait, possibly another 4-6hours before they call my name. If. If you are going to an emergency center i would recommend the jewish general, they always have 2 doctors at night and up to 3-4 doctors in the day.

Rebecca Neacsu

If you can avoid going to this hospital, please do so. The staff there treats you like a number and does not take your symptoms description seriously. A person I know mentioned to the nurse at the ER how she's been trying to handle her pain for the last two months and got in return ''well if you handled it for two months, you can handle it another two.'' I've had another friend who had abnormal blood discharges and got told by the doctor how she just wasted his time. Don't you guys take an oath to do no harm and protect your patients? I understand these are difficult times, but don't get into the field if you can't live up to your oath at all times.

Elaine Dionne

(Translated) I understand Ms. Pascale Tremblay very well! I had part of my right foot amputated and my experience was very correct as to the attractiveness of my surgery and I had to go through a magnetic raissonence and again everything was ok too. The medical staff and without contradicting very nice also for the dop room and for the magnetic reasoning. After the dop room, they took me down to the third floor where everything is going wrong The problem is that in the evening the employees turn into lougarou. Bad service, laughter disturbs, insults to patients who are not able to answer and they made fun of the patients by speaking Creole ... I ring and they come to turn off the light that serves as an emergency bell and I ring again and it was super important it was about my medication and they were doing the same stratagem to turn off the light outside the room and they left once again. Finally, I slipped into my wheelchair to go to the nurses' station, to be told to return to my room and nothing was moving, no nurses or attendants available !!! I had my slap. During the day, no problem, model employees. So, Ms. Pascale Tremblay experienced things similar to what I experienced myself and I understand her to be angry because I too am. I hope that these comments will ring a bell because we must take our comments seriously, and I have complained myself for bad service. Thank you for reading me !!! (Original) Je comprends très bien Mme Pascale Tremblay! J'ai été amputée d'une partie de mon pied droit et mon expérience a été très correct en ce qui attrait de ma chirurgie et j'ai du passer une raissonence magnétique et encore une fois tout était correct aussi. Le personnels médicales et sans contredire très gentils aussi pour la salle dop et pour la raisonnence magnétique. Après la salle dop , Ils m'ont descendu au troisieme ou tout se gâte Le problème est que le soir les employés se transformes en lougarou. Mauvais service, des rires dérangent, insulte aux patients qui ne sont pas capable de répondre et ils se moquaient des malades en se parlant créole... Je sonne et ils viennent éteindre la lumière qui sert de cloche d'urgence et je resonne une autre fois et c'était super important il s'agissait de mes médicament et elles faisaient le même stratagème éteindre la lumière extérieur de la chambre et ils repartaient encore une fois. Finalement, je me glissait dans mon fauteuil roullant pour me rendre au poste des infirmières, pour me faire dire de retouner à ma chambre et rien ne bougeait, pas d'infirmières ni de préposés dispo!!! J'en ai eu ma claque. Le jour, pas de problème, des employés modèles. Donc, Mme Pascale Tremblay à vécu des choses semblables à ce que j'ai vécu moi même et je la comprends d'être en colère car moi aussi je le suis. J'espère que ces commentaires vous donneras un son de cloche car il faut prendre nos commentaires au sérieux d'ailleurs j'ai moi même porté plainte pour mauvais service. Merci à vous de m'avoir lue!!!

gabriel saur

(Translated) Excellent service in nuclear medicine (Original) Excellent service en médecine nucléaire

gabriel saur

(Translated) Excellent service in nuclear medicine (Original) Excellent service en médecine nucléaire

nour eddine Debdoubi

(Translated) A large and very important hospital specialized especially for traumas, but there are also other specialties. in maternity, neurology, urology, hemato, gastro and many others (Original) Un grand hôpital tres important spécialisé surtout pour les traumas,mais il ya aussi d'autres spécialités.en maternité,neurologie,urologie,hemato,gastro et bien d'autres

Yoman Chetuman

(Translated) Internal medicine neglects which makes it dangerous. A 'doctor' unable to look at a foot. You have to come back 10 times, invoice as many times and exhaust public resources ... while a support from the start would have been sufficient for such a simple case. Meanwhile sick people are waiting and suffering and doctors are lining their pockets without treating patients. Not to mention the contempt of many, who refuse to explain anything to their unfortunate patients ... Contempt to hide incompetence? At the price that "they earn with our taxes, one would expect them to provide a minimum ... This is too much to ask for the vast majority of them. Pearls are becoming increasingly scarce. (Original) Médecine interne négligente ce qui la rend dangereuse. Une 'médecin' incapable de regarder un pied. Il faut revenir de 10 fois, facturer autant de fois et épuiser les ressources publiques... alors qu'une prise en charge dès le début aurait suffi pour un cas si simple. Pendant ce temps des gens malades attendent et souffrent et des médecins s'en mettent plein les poches sans traiter les patients. Sans parler du mépris de plusieurs, qui refusent d'expliquer quoi que ce soit à leur malheureux patients... Du mépris pour cacher l'incompétence? Au prix qu'"ils gagnent avec nos impôts on pourrait s'attendre à ce qu'il fournissent un minimum... C'est trop demander pour la grande majorité d'entre eux. Les perles se font de plus en plus rares.

Alex Neumann

The staff was extremely friendly. I was very happy with how I was treated, and how I had various health care professionals take a look at my injuries. They were very open about what was happening, and very clear about what the next steps to my recovery were. Special thanks/shoutout to William who helped bandage me up and reassure me that everything was fine. Merci à toute l'équipe!

Robert Fisher

Staff was excellent,well trained,curtious,polite,and every effort was made to speak english

André Morin

(Translated) I was treated very well at the 4 AC (Original) J’ai été très bien soigné aux 4 AC

Emil P

If you need to go to the Emergency room bring a sleeping bag, a tent, lots of food and a good book. Your going to wait a long time!!!

Marick Berrard

(Translated) following a serious accident, I was hospitalized at Sacré-Coeur for a period of 11 days. Not all, but most of the staff there have nothing to do with patients. Following my arrival I was covered with blood, and 3 days later I still had not washed, they were my visitors who had to do .. Moreover, the bell that we give when we have need help is strictly for nothing since they come when they want. I used what they call a "basin" to do my needs. When I was done with it, I rang and I waited for at least 20 minutes in my pee ... not too much for irritation. It does not matter if it is 8:00 AM or 4:00 AM, the staff speak so loud next to the room, as if there is nobody. I had my period there and we agree that in the middle of the night, nobody can bring me to the hospital .. so they gave me a diaper and told me that it would do the trick ..... I was without words! Not to mention the doctor who did my surgery ... I never did it during my stay (11 days), he never came to follow up. Following an "epidemic" on the floor, I was put in the corridor on a stretcher for 6 hours, and I was pee in the basin before everyone in the corridor and they forgot my meal .. .. In short, this hospital really leaves to desired, a chance that there are still some people who take their work to heart and who could understand me through all that. Oh yes and last thing, if you have appointments with your doctor after your stay, plan more time because I had an appointment at 13:45 and I spent at 16:30 .. .. (Original) suite à un grave accident,j’ai été hospitalisée a Sacré-Cœur pour une durée de 11 jours. Pas tous, mais la plus part du personnel là-bas n’ont complètement rien a faire des patients . Suite à mon arrivée j’étais couverte de sang, et 3 jours plus tard on ne m’avait toujours pas lavé, ce sont mes visiteurs qui ont du le faire .. De plus, la cloche que l’on donne lorsqu’on a besoin d’aide ne sert strictement à rien puisqu’ils viennent quand bon leurs semble. J’avais recours à ce qu’ils appellent une « bassine » pour faire mes besoins. Lorsque j’avais fini avec ,je sonnais et j’attendais minimum 20 minutes dans mon pipi...pas fort pour les irritations. Peu importe qu’il soit 8h AM ou 4h du matin, le personnel parlent tellement fort à côté des chambre, comme s’il n’y avait personne. J’ai eu mes menstruations là-bas et on s’entend qu’ en plein milieu de la nuit, personne ne peut rien m’apporter à l’hôpital.. donc ils m’ont donnés une couche et m’ont dit que ça ferait l’affaire ..... j’étais sans mots! Sans parler du médecin qui a fait mon opération... je l’ai jamais pendent mon séjour (11 jours),il n’est jamais venu faire de suivi. Suite à une « épidémie » sur l’etage , j’ai été mise dans le corridor sur une civière pendent 6 heures , et on me faisait faire pipi dans la bassine devant tout le monde dans le corridor et ils ont oubliés mon repas.... Bref,cet hôpital laisse vraiment à désiré ,une chance qu’il y encore certaines personnes qui prennent leur travaille à cœur et qui ont pu me comprendre à travers tout ça. Ah oui et dernière chose ,si vous avez des rendez-vous avec votre médecin suite à votre séjour, prévoyez vous du temps de plus car moi j’avais rendez-vous à 13:45 et j’ai passée à 16:30....

Fadi

Some of the stuff are rude and few are good and the rest they really don’t care about you or your situation so if you have another option don’t go there ????????????

Rick Chen

where to even start

Kharmie Soon

Very rude nurses. Negligent. Forgot to give full medication for a procedure that required 2 different forms of sedation, so had to suffer through the discomfort. Gives attitude when you ask questions. …

Qamar Saad

(Translated) Sorry for those few sentences that I will write, but I had a very bad experience in this hospital! Racism ! No respect ! (Original) Désolé pour ces quelques phrases que je vais écrire, mais jai eu une très mauvaise expérience dans cet hopital ! Racisme ! Pas de respect !

S K

Frequently short staffed, esp. emergency. Inconvenient for staff taking public transit as bus stops are far. At the end of the evening shift, buses are infrequent and you often end up taking the last metro if it hasn't already left. Racist or ignorant comments in break rooms are commonplace.

Dey Am

(Translated) They kicked us out of the room while the woman went into this thing, without heart I preffered to die that go. Heartless no pity (Original) Ils nous ont mis dehors vous parter toute suite alors que femme a acouche dans cette chose, sans coeur moi je preffere mourir que aller la . Sans coeur aucune pitier

walid bendaoud

(Translated) For me, the hospital is good despite being old but the staff are at the top. Despite the difficulties that my wife had before giving birth and even after, but the staff were there for us every minute and I want to thank all the nurses and doctors and the whole team at the nursery. Thanks thanks thanks. (Original) Pour moi il est bon l'hôpital malgré que c vieux mais le personnel sont au top . Malgré que les difficultés que ma femme a eu avant accouchent et même après mais le personnel était la pour nous a chaque minute et je tiens à remercier tout les infirmière et les médecins et toute l'équipe a la pouponnière. Merci merci merci.

Sebastien Couture

(Translated) I can't believe that 50% of my taxes go to consanguineous earnings like the employees of this hospital. Do not let children visit their loved ones ... (Original) Je ne peux pas croire que 50% de mes taxes vont à une gagne de consanguin comme les employé de cet hôpital. Ne pas laisser les enfants visiter leurs proches...

Therry Val

(Translated) I would spend my night writing our disastrous experience at this hospital! (Original) Je passerais ma nuit à écrire notre expérience désastreuse à cette hopital !

Jack

(Translated) To be able to write 0 stars I would have done it, on the 5th floor wing H pulmonologist sent people to wait in a tiny waiting room with pens smaller than the pig pens because the secretaries do not want to hear people talking on the waiting chairs in the corridor, sad reality of selfish service. (Original) Pouvoir écrire 0 étoiles je l' aurais fait, au 5e étage aile H pneumologue envoyé les gens attendre dans une minuscule salle d' attente avec des en enclos plus petit que les enclos a cochon car les secrétaires ne veulent pas entendre les gens parlé sur les chaises d' attente dans le corridor, triste réalité du service égoïste.

Gille Paradis

(Translated) Former psychiatrist Denis Laurendeau was a monster. He persecuted his patients. This person is a disgrace to the order of doctors. (Original) L’ex psychiatre Denis Laurendeau était un monstre. Il persécutait ses patients. Cette personne est une honte à l’ordre des docteurs.

Lian Kalam

Worst hospital ever, is it normal that my husband reached at 12:30 am with a heart Attack syndrome and keep him in the waiting room for more than 4 hours!!!! And the waiting room is full and no one is meeting any doctor!! Don’t you feel shame on how your hospital dealing with patients!? Don’t you feel sorry if my husband died while he is waiting in your waiting room!! My husband has a problem in his blood and doctors keep delaying the appointment with him! Haven’t Studied an EMERGENCY CASES before reaching the level of doctors, i am very sorry of what we are facing and how risky our case is but no any sympathy, is it normal that patalets of my husband reaching 900000 while the maximum is 400000 And every day he is feeling the syndrome of heart Attack because of his problem in his blood and we are keep going to the hospital and stayed in the emergency more than 4-5-6 hours ! I think there is a big problem and we need help before my husband with a 41 years old died from Medical negligence

Maeva Guerrier

(Translated) Without this hospital people would have died. But the problem is that my mother went there in April and was told to make an appointment in May and come in June. In addition there are more many doctors and medicines. (Original) Sans cette hôpital les gens serait mort. Mais le problème c'est que ma mère i'est allé en avril et on lui a dit de faire un rendez-vous en mai et de venir en juin. En plus il y a plus beaucoup de médecins et médecines.????mais????

Martin Dubuque

(Translated) It may not be very popular to give a positive opinion on a public hospital, it's so much easier to cry. However, I believe that the least is to say how grateful I am to Sacred Heart Hospital for saving my father's life by carrying out an operation that was considered difficult and risky. Given the low chances of success of the operation, I was waiting for the end of the operation, thinking of probably having last spoken to my father a few minutes before the operation. The hospital staff was very courteous, humane and kind. The operation took 7 hours longer than expected, and I do not know how I would have done without the sincere help and compassion of your host staff. Thank you 1000 times for showing me that a public hospital can make exceptional people work! (Original) Ce n'est peut-être pas très populaire de donner un avis positif sur un hôpital public, c'est tellement plus facile de chialer. Cependant, je crois que la moindre des choses est de dire à quel point je suis reconnaissant à l’hôpital Sacré-Coeur d'avoir sauvé la vie de mon père en effectuant une opération qui était considéré difficile et risqué. Étant donné les faibles chances de succès de l'opération, j'attendais la fin de l'opération en me faisant à l'idée d'avoir probablement parlé pour la dernière fois à mon père quelques minutes avant l'opération. Le personnel de l’hôpital à été très courtois, humain et aimable. L'opération à pris 7 heures de plus que prévu, et je ne sais pas comment j'aurais fait sans l'aide sincère et la compassion de votre personnel d'accueil. Merci 1000 fois pour m'avoir démontré qu'un hôpital public peut faire travailler des gens exceptionnel !

Lilliana Manobat

Worst hospital ever

J A

Just simply avoid!

Wendy Keboh

The worst experience ever, staff lack empathy and care for the sick, I waited dawn till dusk, and still couldn’t see a doctor! They kept on moving my number down the list on the screen, when they eventually called me to see a doctor I went into the examination room, changed to the hospital outfit and waited for almost two hours and nobody came to see me, I went out to ask question as to why I still haven’t seen a doctor, but the lady at the front desk was really rude and mean! She said I should keep on waiting, so I went back to the examination room to wait, but I eventually left after I realized I had bled all over my clothes! They never called back to ask why I left! Avoid this place by all means! If this is the last ER in Montreal, I’d rather die at home.

Rolana Prestin

(Translated) Dr. Alexandre Messier gave me back my confidence in medicine. After a rather cold reception at triage I was treated very quickly for an infection related to a cat scratch. The examinations were carried out without delay, the nurse was kind and exemplary professionalism. After two years of living a huge nightmare in other hospitals for other health problems the empathy and expertise of Doctor Messier is noteworthy. I highly recommend the Sacré-Coeur emergency. (Original) Dr. Alexandre Messier ma redonné confiance en la médecine. Après un accueil plutôt froide au triage j’ai été traité très rapidement pour une infection relié à une griffure de chat. Les examens ont été réalisés sans délais , l’infirmière était d’une gentillesse et d’un professionnalisme exemplaire. Après deux ans à vivre un immense cauchemar dans d’autres hôpitaux pour d’autres problèmes de santé l’empathie et l’expertise du Docteur Messier est digne de mention .Je recommande fortement l’urgence de Sacré-Coeur.

faroq evaz

As if we were not persecuted enough in our own country by war, hunger, poverty, torture and death and now we are trying to start our lives all over again. My wife and I came to this hospital to gare (gyneco-obstetrique) and the Nurse is talking in French to my wife she does not speak French so I tried to translate for her the Nurse says in here we are in Quebec you should learn French or leave Quebec. When I asked her Quebec or Ontario are we still in Canada or not she replied this is Quebec not Canada. I don't know why she is being so racist to us is it because we are immigrants or my wife does not speak French or immigrants needs a special permit to have a child in Quebec. I am very sorry and saddened to see people like her and her mentally still exist in Canada that thinks they are superior to all other nationalities (14-Aug-2018)

Nuri San

All nurses and doctors really human and professional. Excellent. Remember all of them with thankfulness.

Lily L

The most incompetent hospital ever. I’ve never seen such disorganisation. Nobody really knows what they are doing. AVOID!!!!

daniele paolucci

Took a blood test. Only took 1 hour.

Amir Ghobrial

Worst hospital experience of my life i entered the hospital through the emergency @20:09 after I saw the nurse as usual I kept waiting till 01:15 after that they called my name I went to the exam room and kept waiting to see the doctor from 01:15 till 03:40 and when I asked the nurse when I will see the doctor she said in a very rude way he is busy I asked her so why you called my name o have been here for 3 hours then she said in the same way and wait for 5 and 6 hours also go inside or wait outside till we call you again . imagine after waiting all this time to be treated this way at the end I asked her to bring me back my hospital card she said ok good and she brought it to me and left it on the doctor's desk . very bad experience very bad way of communication with patients who supposed to come to get a well Treatment from the stuff in order even to forget all the time they spent to see s doctor . very disappointed . if there is someone who is looking on this reviews and do really care about this hospital and patients he should take an action specially during the night shift were anyone can do everything he want to humiliate a patient . I really felt tonight that I have been treated as a slave .

Amandine Mnds

(Translated) Incompetent. Gyneco-Obstetrics Service They make appointments then you wait 2 hours. It's complete rubbish ! (Original) Incompétents. Service Gyneco-Obstetrique Ils donnent des rendez vous puis tu attends 2h. C’est vraiment n’importe quoi !

jf martine

(Translated) How is it that for painful infection, you have to wait more than 5 hours today in the emergency room? Pathetic! As many say, when will we have service worthy of our ability? What are our tax payments for? I have been wondering for several years ..... hoping to have an answer one day ..... even after 5 hours we are not treated. Ridiculous! (Original) Comment se fait-il que pour douloureuse infection, il faut attendre plus de 5 heures encore aujourd’hui à l’urgence? Pathétique! Comme le disent plusieurs, quand aurons nous un service digne de notre capacité? A quoi servent nos paiements d’impôts? Je me le demande depuis plusieurs années.....espérant avoir un jour une réponse..... même après 5 heures on n’est pas traité. Ridicule!

Danielle Tremblay

Ça fait trois jours que j'ai des problèmes quand j'appelle. Des fois le message automatique commence et coupe. Ce qui veut dire aucune communication. Des fois pas de réponse du tout. Je ne peux communiquer avec une patiente qui se retrouve seule à l'hôpital sans visite car Covid. Quelle humanité!

Nick Frascarelli

On November 2nd I went in to get a valve replacement and taken care of . It started Sebastien Touchette coordinator of the program called TAVI. Approximately a couple of weeks before this date he informed me of the process and after …

serge lemieux

(Translated) For the protection of the environment, it is deplorable. The engines run in front of the main entrance and even in the adjoining hemicyle. Photo taken on August 17, 2021 ... So no heatwave and this immobile SUV poisons us with its exhaust (Original) Pour la protection de l'environnement, c'est déplorable. Les moteurs roulent devant l'entrée principale et mëme dans l'hémicyle attenant. Photo prise le 17 aout 2021... Donc pas de canicule et ce VUS immobile nous empoisonne avec son échappement

imad kawas

Worst hospital in the world, you die before seeing a dc Try to avoid it

Mimi Choucair

Rude nurses. Everytime I call I feel stupid afterwards. Forsure changing hospitals to give birth in.

Serge Thebeault

(Translated) I had a traffic accident on October 26, 2011 and The ambulance brought me to the Sacré Coeur hospital I was treated very well and the staff were kind and courteous the doctor who operated on me the left leg was very good and competent the orthopedis mr Michel MALO I was operated on a 2nd time in 2014 to adjust the rod in my left leg and finally I had a third operation on the left knees 2018 and since then cava better 70% but I am on my own two legs and it is already a beautiful gift that they gave me doctor Michel MALO and a very good and competent orthopedist thank you to all the staff of the Sacré Coeur hospital and especially to you mr MALO for good care calves (Original) J'ai eu un accident de la circulation le 26 octobre 2011 et L'ambulance m'a amené à l'hôpital sacré coeur j'ai été très bien soigner et le personnel ont été gentil et courtois le médecin qui m'a opérer la jambe gauche à été très bon et compétent l'orthopedisse mr Michel MALO j'ai été opéré une 2 iem fois en 2014 pour ajuster la tige dans ma jambe gauche et finalement j'ai eu une troisième opération aux genoux gauche 2018 et depuis cava mieux a70%mais je suis sur mes deux jambes et c'est déjà un beau cadeau qu'ils m'a fait le docteur Michel MALO et un orthopédiste très bon et compétent merci à tous le personnel de l'hôpital sacré coeur et surtout à vous mr MALO pour veaux bon soins

Hamza Bn

(Translated) We would say that all hospitals are like that in Quebec! Must wait then it's turn (Original) On dirais que tout les hopitaux sont comme ca au quebec !! Faut attendre puis c est tour

Samuel Charron

(Translated) Specialist doctors are of no use in this hospital since all the work is done by the nurses! residanates learning about patients ... and an emergency service like everywhere in Montreal ... pitiful! (Original) les medecins specialiste ne servent a rien dans cet hopital puisque tout le travail est fais par les infirmieres! des residanats qui apprennent sur les patients ... et un service d'urgence comme partout a Montreal ... pitoyable!

Dave Lavoie

(Translated) Very good hospital all the staff were professional and courteous. There are very good specialists I have nothing negative to say. (Original) Très bonne hôpital tout les employés on été professionnel et courtois. Il y a de très bon spécialistes j'ai rien de négatif à dire.

yasser jamal

VERY VERY VERY LONG WAITING HOURS We were waiting from 12:15 PM until 10 PM, our waiting number kept going from 9 to 15 and kept moving up and down. At 6PM the number got stuck at 9 and didn’t move, we went to get an appointment for another day the nurse told us she couldn’t do anything for us in a very rudely manner, she didn’t want to help us at all. If i could take this one star away, I would.