Reviews of Montréal General Hospital (Hospital)

Reda H.

Longest waiting time ever

Lff

I am waiting and waiting in waiting room, I do not see any doctor, only patients and nurses! A hospital of sheet!

Abid Miraj

Heading into the 12th hour wait right now to get my friend's finger wound glued as per suggested by the nurse. Wow! Third world countries have better hospital service than this!

Andoni Lemire

The Montreal General Hospital is the worst hospital in montreal.very bad service nurse are so rude and stupid.Doctor are so unproffessional and useless I have a eye pupil bigger then my other one and the eye doctor said that He can find no problem.i also tell the eye doctor that its been years that i have memory loss and eye pupil bigger then the other.I am so furster that the eye doctor cant find me anything.I perfer to go to a other hospital inseated of wasting my time in the montreal general hospital.Very small hospital.the waiting room in the emergency is too long.i waited 8 hours in the emergency with this doctors that are helpless its a darn shame that in montreal the doctors are so ignore and unproffessional and so useless and careless.I dont trust the doctor of montreal are so incompetein

K. J.

Awful hospital. Mom was complaining of severe leg pain for 8 months - her oncologist did not know why. Sent home from the ER and told by Dr. Alam that it was just a muscle. Mom dropped dead in front of my sister the next day. Autopsy showed a massive blood clot attached to her vein exactly where she was complaining of leg pain. My mom was at very high risk for a clot and no risk assessment was done. Poor treatment, bad hospital procedures and doctors who could care less. Avoid this evil place.

bubbles utonium

Absolutely horrible. I went to the ER and the waiting room was mostly empty yet I waited FOUR HOURS for them to call me. I wait another half hour to meet the doctor, he evaluates me 10 minutes and says I have to stay the night and he'll be back to get me to my room. After TWO HOURS he still was not back. I asked the staff twice to get him and they said they would but didnt. Spent SIX & A HALF HOURS in the ER just to leave without treatment. It was a waste of time and I'd rather suffer at home than to ever go back there.

Enya Serandour-Barrette

(Translated) I did not wait long to see a doctor, she was very kind. But the nursing staff ... Omg if you do not like your job changes vocation! (Original) Je n'ai pas attendue longtemps pour voir un médecin, elle était très gentille. Mais le personnel infirmier... Omg si t'aime pas ta job change de vocation!

Diane T Zakaib

So well maintained and quick kind service..

Paule Laudie Bréa

(Translated) I am angry at the highest point, I do not like the experience me. The employees are nice, that's true, but he would have to put order in their system. Tell a person to stay up to day at 12 o'clock without eating without drinking and leave the person without news to know when will we call, at what time she will undergo surgery when she has exceeded preske 15 hours without eating even without drinking it's really boring. (Original) Je suis fachee au plus haut point, je n'ai pas aimer l’expérience moi . Les employés sont gentils, ça c'est vrai, mais il faudrait qu' il mette de l'ordre dans leur systeme. Dire a une personne de rester a jour moins 12 h sans manger sans boire pis laisser la personne sans nouvelle a savoir quand va t'on l'appeller, a quelle heure qu'elle subira sa chirurgie alors qu'elle a dépassé preske 15 heures sans manger meme sans boire c'est vraiment chiant.

Gaetan Caron

(Translated) Not too long a wait and good service. (Original) Pas trop d attente et bon service.

Vincent-enfant Gagnon

(Translated) Incredible emergency service despite patient overload. It is at the level of the follow-up that this Corsican, in ortho, it was my worst appointment with a doctor. Delay, no listening and the impression of being investigated by the doctor because case of csst. 5 stars for the emergency! (Original) Service à l'urgence incroyable malgré la surcharge de patient. C'est au niveau du suivit que cela ce corse, en ortho, ce fut mon pire rendez vous avec un médecin. Retard, aucune écoute et l'impression d'être enquêté par le médecin car cas de csst. 5 étoiles pour l'urgence!

Edwin Alvarez

Friendly attitude towards patients

Tim Davidson

The staff treats patients carefully

Mohammad Sharbatian

They serve slowly.

Karim Zniber

stay as far away as possible especially if its trauma , head trauma or anything related to neurology which is supposedly their specialty. You better off trying something private if you want to heal or get better!!

Marshall McKoy

There's a couch in the abandoned parking lot right next to the place that has a very pleasant view of the city, it's nice to just sit there.

Kaveh Erfani

Absolutely horrible. I have been to hospitals in Vancouver, Toronto and Montreal. This hospital is the worst so far. Everything about it is worse than a third world country hospital. I went there at 9 pm and got out at 7 am. The doctor took his time to finally show up at 5 am. Avoid this place.

Fabrizio TheFab

(Translated) Infrastructures too old and access to parking far too limited (Original) Infrastructures trop vieilles et access au parking bien trop limité

BENITAH YAN

Arrived by ambulance with severe appendix pains. 5 hours of wait without being seen by a nurse or doctor. I left to go to another hospital. This Montreal General is understaffed and cannot handle the volume of patients. My neighbor was …

Marie-Andrée Thibodeau

I had surgery recently with Dr El-Hakim and the whole staff, from pre-op to the recovery room were super nice! Awesome work guys!

Amelie Gagne

If i could, I would give a -2 stars.

Mario Ramzy

Pooooor service. I'm here since more than 7 hours and no action and no feedback. Impolite people and no response . The funny thing is we are tax payers but we receive such. A bad service And all they say "statistics say 8 hours " So the dr does not consider you important so he put u down the list . I left with no check

LE PLAN PAS CON - Déménagement

(Translated) a hospital ... not a hotel .... (Original) un hôpital...pas un hôtel....

Daria Rikova

Je suis redevable à vie. The trauma team saved my boyfriend's life. I thought I lost him, but they did all their best. He was for month and a half in a coma, lost wait, couldn't breathe by himself for long time, had pulmonary contusions, but they were there for him, and for us. Now he is a live thanks to them, and doing great, he is continuing to rehabilitate, autonomous, strong, and getting back gradually to the life he had before the accident. They brought him back to us. I cannot thank them enough.

Tina Adams

Excellent service was hospitalized for many months and surgeons were amazing.

Peter Wagner

Excellent,and very professional healthcare provider.A big thank you for the staff on the 18th floor!your kindness will never be forgotten!

Lucifer M

They are like they dont care about the patients.

Ilia

The trauma teams and emergency teams at this hospital basically saved my life. I couldn't breathe after my accident, couldn't eat or drink, speak or move and spent 1 month in a coma. This review is the least i can do and i hope you will never need these "services" but I saw firsthand what looks like an incredibly miraculous job and am forever thankful for all the help i received.

Franca Verdon

(Translated) Very competent professionals empathy appropriate care Accurate diagnoses and appropriate help! (Original) Professionnels très compétents empathie soins appropriés Diagnostiques précis et aide appropriée!

Suzie Beauregard

(Translated) Well treated good services and very good doctors thanks to all the staff of 11th (Original) Bien traité bon services et très bon médecins merci a tout le personnel du 11 ieme

Nu Dub (indipride)

Some staff were mean some were nice. SO its hard to say. Overall the hospital is huge and you will get lost in it. It is a pretty hospital however. I spent my whole day in order to be seen by the doc. But its not the hospital at fault but the medial system in Quebec.

Alena Tourianski

I'm not exaggerating when I say this hospital almost killed me. I came into the ER and they hooked me up at an IV. And then another one......and then another one. I'm a 115 pound female. I know nothing about medicine but even I knew something was wrong when they hooked me up to that third IV bag. When I told the nurse that the third bag is unnecessary she laughed in my face and said, (word for word) "Well, you don't have a choice", hooked me up to a third bag, and walked off. What?! I don't have a say about what goes inside my own body? I was scared and in a very vulnerable state at the time so I didn't argue, but I did pinch the IV tube so that no more fluid would enter my body. Lo and behold, 20 minutes later a different nurse runs in and quickly disconnects me from the IV. She says in a panicked voice that they gave me too much fluid and that my blood is dangerously thin. They told me I have to stay in the hospital for another two hours because of their mistake and they need to monitor me to make sure I don't pass out from having thin blood. I can't imagine what would have happened if I hadn't pinched that IV tube and instead let the entire bag flow into my arteries, good thing I trusted my instincts. DON'T GO HERE, unless you want to deal with rude, sarcastic nurses who would rather endanger your life than listen to your concerns.

Francine Oss

Went to ER at 11am yesterday ,bad stomach pain and back ,went there because my Gastro Dr. is at the MGH. after the triage half later ,I was number 26 was finally called to a room at 6pm ,waited 1hr15 in a freezing room ,with no nurse or anyone showing up before ,then walked in a resident Intern ,had no name on his brown outfit ,never told me to put a gown asked me just basic ?? when I came to tell him the medication that I took ,he had never heard of them ,he said only knew generic names ????then would look up on his smart phone to see definitions, when I gave him copies of previous tests done at another hospital (he answered with a foreign accent sorry I can't understand in french)he examined me (something I have to find out if that was necessary!!then said you can go and wait in the waiting room, saw lady with bloodied ripped big toe nails ,waiting from 2:30pm finally seen at 11:30PM. and during my stay 4 patients gave up and left, I was so stupid to have stayed by 11pm I went to theircorner where the Doc are and saw that intern ,and said I had no tests nothing yet ,(WHAT AM I WAITING FOR??) he answered (I have to consult my colleagues (WHAT??) 4 to 5 hrs to consult .wasted 12hrs for some dude that had no idea about anything. was that for REAL .THAT ENTIRE ER yesterday afternoon till 11:30 PM was a circus , and everyone in that waiting room felt the same......NEVER AGAIN IN THEIR ER EVER>>>>the rest of the dept. are great......................never in that ER. so disorganized so who ever the Doctor in charge was..(DID not have any control of the ER)

Jessica Yehia

(Translated) I could not explain my situation since the doctor only spoke English (Original) Je ne pouvais pas expliquer ma situation puisque le médecin ne parlait qu'anglais

Marie-Jo

(Translated) By far my favorite hospital. Employees really care about patients. They are kind, respectful and attentive. We pass very quickly when we have real pain! Honestly, every time I go to this hospital, I leave there happy, reassured and in good shape. The only negative is the whining, disrespectful and mean patients. Always remember that they are there to help you. No need to insult nurses! :) (Original) De loin mon hôpital préféré. Les employés se soucient vraiment des patients. Ils sont gentils, respectueux et à l’écoute. On passe très rapidement quand on a de réelles douleurs! Sincèrement, chaque fois que je vais à cet hôpital, je sors de là contente, rassurée et en forme. Le seul point négatif c’est les patients chialeux, irrespectueux et méchants envers le personnel. Rappelez-vous toujours qu’ils sont là pour vous aider. Inutile d’insulter les infirmières/infirmiers! :)

Nick D'Urbano

Very fast access

Peppermint

Went to get a Hospital card prior to my appointment, asked a stuff guy in a corridor who was sitting with his iPhone if he knows where is the room for the card because the main office was closed. Guy was rude straight ahead but hey, I was asking for an information so I didn't mind. Went to the right door and the lady in office started by being rude as well. Any way, I kept calm and asked if there's a reason for talking with anger that day? The dumb girl - was pretty young - gave me a surprised look and all of a sudden calmed down and kept polite. Who is hiring those attitude youngsters? Reading the other reviews here, I guess it all comes from the Hospital Direction, bet the stuff up there is as lousy as it gets.

Paul-Etienne Roy

(Translated) Nice team dedicated to the service of the Foundation (Original) Belle équipe dédiée au service de la Fondation

Ea G

This hospital saved my life. Forever grateful to the trauma team, Dr Maleki, Dr Phaneuf, Dr Dagher and so on. Without you I would not be alive today. The nuerses were also very friendly and I felt safe. The cafeteria on the 4th floor is the best place to eat in the hospital. All in all, Thank you to everyone who took care of me.

James Saville

My mom had a great service here!

Margarita Quinteros

(Translated) The best service (Original) Le meilleure service

zainab mystique

On 15th floor E ..their is a man with Glasses tall older guy who works on the floor. He doesn't know how to talk to people unless he's racist .... But I come here to see my Uncle and everyone we call for help he happens to come and not once does he smile or actually answer nicely. He always looks mad and it upsets me how nurses don't care about patients and do such a fast job and get irritated and impatient.. .. unprofessional

Deirdre Gilbert

Went to the ER in excruciating sciatica pain...teny

Sophie Martineau

Experience on the trauma floor. Nurses are amazing, interns cannot answer questions and doctors are NOWHERE TO BE SEEN. Also, doctors take decisions about care without consulting the patient.

Anthony Di Marco

i decided to give a 1 * review after reading all the other 1 * reviews and it brought back a lot of memories... remembering all the time i spent at this place and after the years and years and the radios and ultras and mris and this and that test and at the end they told me they don't know what's wrong and here's some pain killer pills don't even get me started on the emergency room wait times...

Christopher Côté

Nothing but good experiences here up to date.

Bina Cohen

If there is an angel that exists on earth, I saw one today in this hospital. (Montreal general hospital). Mrs. Dale Perks. (Nurse). She brought tears to my eyes. She is such a caring and patient nurse towards the patient who seemed to be homeless and all his clothes were in a mess, yet this nurse was taking good care of him and gave him so much hope and attention, etc... And I'm speechless. She is one of the best assets for the hospital. On behalf of all patients I want to thank you Mrs. Perks that good people in this world like you still exists. God bless you.

cloclo nseka

(Translated) More than 10h ... waiting ... and gone without being received to another hospital .... I would have liked given a lower note, but there is none! July 12, 2019, arrivals to the emergency room around 17:30. Triage and we sit ... 10h without talking to anyone! The staff very rude! The staff was laughing at each other, but as soon as a patient dared to speak to them, they looked angry ... The poster that demands respect on their door is going both ways, right? We had to move from hospital to another hospital where we were very well received and respected, which makes the wait enjoyable! (Original) Plus de 10h... d'attente... et partis sans être reçus vers un autre hôpital.... J aurais aimé donné une note inférieure, mais il n'y en a pas! 12 juillet 2019, arrivées aux urgences vers 17h30. Triage et on s'assoit... 10h sans parler à personne! Le personnel très désagréables! Le personnel riait entre eux, mais dès qu' un malade oser leur parler, ils avaient l'air fâchés... L'affiche qui exige le respect sur leur porte ça va dans les deux sens, non? Nous avons été obligés de changer d' hôpital vers un autre hôpital où on a été très bien accueillie et respecté , ce qui rend l' attente agréable!

panagiotis poulos

Make sure you don’t get seek and come to the emergency. And if you do bring a phone charger and a blanket because you can stay a good 10 h.

B Cadorette

Didn't like the service I went to. They were not very professional, didn't consider my disabilities.

Louis Allaire

(Translated) I was hit by a tank and I was hospitalized for 11 days for one leg to break it took 7 days before moperere to put plaque I had to wait for it because it was lacking staff let me not choose this hospital but I just recommend it to my worst enemy (Original) Je me suis fait frapper par un char et jai ete hospitalizer durant 11 jours pour un jambe casser sa prit 7 jours avant de moperere pour mettre des plaque jai du attendre la bas car il manquait de personnel mettons c pas moi qui a choisi cette hopital mais je le recomande juste a mon pire enemi

ginet beauregard

(Translated) I was operated yesterday July 22 for my back by the surgeon Dr. Jarzen very understanding and nice bravo! Then anesthesiologist dr.daloze Thierry great he calmed me down because I was very anxious he made me laugh before entering the operating room great and delicate bravo! And what to say about my angel the nurse Tina Costanzo who took care of me with delicacy and kindness Making sure all is well Thank you and thank you to all the staff for my surgery Congratulations because the little one that I am was your priority ???????? (Original) J'ai été opérer hier le 22 juillet pour mon dos par le chirurgien dr.Jarzen tres compréhensif et gentil bravo! Ensuite anesthésiste dr.daloze Thierry super il m'as calmer car je fait beaucoup anxiété il m'as fait rire avant entré en salle d'opération super et delicat bravo ! Et que dire de mon ange l'infirmière Tina Costanzo qui s'est occupée de moi avec delicatesse et gentillesse Veillant que tout aille bien Merci et merci à tout le personnel de ma chirurgie felicitation car la petiente que je suis etait votre priorité ????????

Konchok Rangdrol

Was asked by MD to share my pain and degenerative spine disease and how it impacted my life, to a group of varied hospital staff in a forum. Afterwards, I overheard two male MDs and one says to the other, “he came from the US to use our services...” or something that insulting. I was shocked and insulted. I’m a dual US/Canadian citizen and would never have been treated like that in the US.

Frédéric Richard

(Translated) Thank you very much for everything you have done for my wife. Nurses, attendant, students, doctors and teachers. You are doing a remarkable job. (Original) Merci beaucoup pour tout ce que vous avez fait pour ma femme. Les infirmières, préposé, étudiants, médecins et professeurs. Vous faites un travail remarquable.

MisSunYH

Worst hospital ever. Worst nurse worst doctor! Poked me 5 times for blood test and one tube blood can not be used for examination at the end. Waiting for 11 hours and continuously waiting here

Oica Ana

(Translated) I cannot give 5 * to the doctors and less 5 * to the auxiliary staff of the x-ray department (floor 5) unfortunately. Sent by the specialist doctor from another department for an X-ray, I waited a good thirty minutes without being called, after having given the sun card and the hospital card to the lady at the counter; After I started asking the staff questions, they found that I was not even registered. There was a man and three women at the counter, an apprentice, a supervisor, and a lot of chatter between them, the personal cell phone in hand sometimes, etc .; the good life. When I asked questions, the supervisor started to say that I had raised the tone (which was not at all true, on the contrary), and that the responsibility belonged to my doctor's secretary (or to gods, or to the wicked life that made them work :(?); (Original) Je ne peux pas donner 5* aux médecins et moins 5* au personnel auxiliaire du département de radiographies ( étage 5) malheureusement. Envoyée par le médecin spécialiste d'un autre département pour une radiographie, j'ai attendu une bonne trentaine de minutes sans être appelée, après avoir remis la carte soleil et la carte d'hôpital à la dame au guiche; Après que j'ai commencé à poser des questions au personnel, ils ont trouvé que je n'étais même enregistrée. Il y avait un homme et trois femmes aux guichet, une apprentie, une superviseure, et beaucoup de bavardage entre eux, le cellulaire perso en main parfois, etc.; la belle vie. Quand j'ai posé des questions, la superviseure a commencé à dire que j'avais monté la tonalité ( ce qui n'était pas du tout vrais, au contraire), et que la responsabilité appartenait à la secrétaire de mon médecin ( ou à dieux, ou à la vie méchante qui les a fait faire travailler :(?) ;

Marge Simpson

We had an appointment here recently. Found everyone was so friendly in asking for directions/help. We stopped at the coffee shop at the entrance when we arrived & then went to the cafeteria for a late breakfast. We stopped by the Chapel. The halls are full of memorabilia of days gone by. Thank you for making our time a good experience.

Manuel Pare

(Translated) Very good fast service! (Original) Très bon service rapide!

无名式

Spent 4 hours there, I had chest pains, and they put me in the end, every time I went to ask, staffs were so inpatient, altitude was extremely bad, i kind of feel like I was not a patient, more like a slave or something. They told me to be patient with an inpatient altitude, what a joke. The ‘nurse’ told me there was only one doctor working in the night, and there were so many patients waiting. I was like ‘is this a very honorable thing to tell?!’ Where was the huge tax we pay? To pay only one dummy work in the emergency station?!

Eric Muir

I fractured my femur and stayed here for about a week. Just stay away from the chicken marengo and you’ll be fine.

Vivianne Brousseau

(Translated) the staff were wonderful even though I did not have my surgery bravo to all and thank you for your attention (Original) le personnel a été formidable même si j ai pas eu ma chirurgie bravo a tous et merci de votre attention

Sophie S

(Translated) My husband was admitted to this emergency hospital. Nurses wow !! In particular Guy. What an exceptional man. Very kind. Thank you ! They did every test they could. A big thumbs up. What a great team. (Original) Mon mari a été admis a cette hopital a lurgence. Les infirmieres et infirmier wow!! En particulier Guy. Quel homme exceptionnel. D'une grande gentillesse. Merci ! Ils ont fait tout les test possible. Un grand bravo. Quel belle equipe.

Alex

My wife had ulcer (and she had it when she was 5 years old) and she had enormous pain in the stomach. We went to the emergency room 3 times in the middle of the night within one week. We told the doctors that every time that she had ulcer before since she was a little girl. EVERY TIME the doctor confirmed us that "It is not ulcer, she is too young to have ulcer (25-year old)" and our request for a Gastroscopy is declined. EVERY TIME we waited in the emergency room for the whole night and we were given pain killers and sent home. But symptoms are getting worse after the pain killer effect runs out. Until one week later my wife start to through out HEAVY BLOOD after kept vomiting for the whole day! We called 911, and sent to the emergency room for the 4th time within one week. Then, they called a intern doctor (23-year-old maybe?) from McGill's Gastroenterology department and a doctor that does Gastroscopy. We were finally scheduled for a Gastroscopy the next afternoon. Threre were 3 medical personnel in that room, and they found NOTHING! They that they will have to "creative" about where the blood came from. We were sent home again without any diagnose, and they never followed up! With not much choices, My wife bought a flight ticket back to Shanghai, and the hospital there found 3 BLEEDING SPOTS in her stomach and stomach erosion at the bottom right away (with color images)! 3 Bleeding spots, they can't even see one of them! And there 3 doctors in that Gastroscopy room! What a shame and what a waste of tax payers' money!

Stephane- Labrie

(Translated) this hospital is very good but the doctor melaki in neuronne to be careful !! hello is to say my opinion on the doctor mohammned maleki.j have an exam with his doctor and in 45 minutes he managed to evaluate !!! bravo he says in a report on the east that he says that I fake and I had to asser treatment !!! so please ask for your medical report with this dortor !! (Original) cette hopital est tres bonne mais le doctor melaki en neuronne a faire attention!!bonjour c est pour dire mon opinion sur le doctor mohammned maleki.j ai passer un examen avec se doctor et en 45 minute il a reussir a m evaluer !!!bravo il dit dans un raport dsur la csst qu il dit que je fake et que j ai eu asser de traitement !!!so s v p demander votre raport medical avec ce dortor!!merci

Konchok Rangdrol

Was asked by MD to share my pain and degenerative spine disease and how it impacted my life, to a group of varied hospital staff in a forum. Afterwards, I overheard two male MDs and one says to the other, “he came from the US to use our services...” or something that insulting. I was shocked and insulted. I’m a dual US/Canadian citizen and would never have been treated like that in the US.

Ginette O'Neil

(Translated) I went for a PPE and local ablation 5th - 311 on April 14th I can tell you that the staff and the doctors took care of me and they reassured me a wonderful very professional team. The ablation was successful. The General Hospital is privileged to have employees like this team. Thank you! Ms. Ginette O'Neil (Original) Je suis allé pour une EEP et ablation local 5e - 311 le 14 avril je peux vous dire que le personnel et les médecins ont pris soin de moi et ils m'ont rassuré une équipe formidable très professionnel. L'ablation s'est déroulée avec succès. L'hôpital Général est privilégié d'avoir des employés comme cette équipe. Merci! Mme Ginette O'Neil

Nizam Azizi 55

Beutiful place

Monique Roche

3 months ago I was operated for lung cancer and the care I got was just amazing. The surgeon, the doctor and the awesome nurses were on the scale of 1 to 10, an 11 !!! I am so grateful to all for making a scary time so great. Thank you to all the staff working there.

Sasha-Leonah Boyce

I've been waiting with my friend for 5 hours now. It's just over 5 degrees and they haven't turned on heading in any rooms. We're freezing cold.

subah suri

This is the worst hospital for me atleast. I was bleeding profoundly and went here. Firstly, they didnt tell me anything about charges and all.. they just turned me down and refused to treat me ...then they sent a bill at my home country address.... I wasnt treated and i begged them to treat me or just write a prescription for me. But they didnt.. i knew what my problem was... I took antibiotic myself.... And why the hell they have sent me a bill? Am i supposed to pay for something i never received? Its not about 100 dollars but its about my grief... Please do not visit them....

Guillermo TRIANA

(Translated) Big (Original) Grande

George Ayoub

Love is too strong a word. All my doctors have hours here. Very strick about entry and everyone is being very careful about masks and hygiene.

Martine Berthelot

J'ai mis une étoile parce qu'il est malheureusement impossible d'en mettre 0. J'ai rencontré une médecin à la clinique de la douleur, sans aucune écoute, manque d'empathie en plus de faire de la grossophobie médicale. J'ai écrit à l'ombudsman de l'hôpital et j'ai bien hâte d'avoir un retour sur ma plainte.

O Cara da MoTo

(Translated) Today 10/31/18 I needed to go to emergency and there as a farmer was not kind of everything ... as if I had committed a crime ... I feel very bad ... health here it was not good at all. I always record with my cellphone for YouTube if necessary ... it's happening again at Vendome station (Original) Aujourd’hui le 31/10/18 je avais besoin de aller à urgence et là en fermière était pas gentil de tout... comme si je avais fait un crime... je me sens très mal.... là santé ici c’est été pas bonne de tout. Je tou enregistrer avec mon cellulaire for YouTube si besoin ... ça se passe au nouveau à é station Vendome

Doug M.

I don't get the people complaining... everyone knows there is a doctor shortage in Quebec, you go to any ER expect to wait...

Myriam Debonville

(Translated) All the employees (reception, doctor, technologists, etc.) who received me were absolutely fantastic. Special mention to Madame Rita at the pre-op reception. What a ray of sunshine! (Original) Tous les employé.es(réception, médecin, technologues, etc) qui m'ont reçue étaient absolument fantastiques. Mention spéciale à Madame Rita à la reception du pré-op. Quelle rayon de soleil!

Keyur Patel

I am waiting since 3 hours to get first aid to my knife bleeding problem ! ???? And I don’t know what the hack nurses and doctors are doing ?

Adrien Laurent

Went once with my wife, she collapsed in the ER, the guard on duty saw it but no one came, after 15 minutes we had to go to another Hospital. I wonder how many people died in the triage before seeing anyone.

John Tessier

Appointments are never on time, horrible treatment from staff in the post-op Dept L-9200

Eun Ky Hung RaiN

Kitty say I was here ????

Fatima Fernandes

Head nurse very rude on the 11 floor no compaction for the patients talked very loud and rough made patient angry, if u could keep away from this hospital ,,some of the yung nurses are very nice and professional too bad the head nurce has no professionalism at all

Manon Loiselle

(Translated) Because they saved my life (Original) Parcequ ils m'ont sauver la vie

Tina Adams

I spent over 3 hours in pre-op and I must say everyone was absolutely amazing.

Delphini Papadopoulos

Very bad! Staff is very rude.

Bagha Shams

Deplorable emergency room, both in terms of the archaic equipment, filthy rooms, and the attitude of the staff. Wait times for a 5 minute consultation was 8 hours on a very empty, non-busy day. This place shouldn't exist in Canada.

aline Lacroix

(Translated) Good welcome. Good care. Cleanliness of the premises. (Original) Bon accueil. Bons soins. Propreté des lieux.

aline Lacroix

(Translated) Good welcome. Good care. Cleanliness of the premises. (Original) Bon accueil. Bons soins. Propreté des lieux.

Kelsey Voltaire

This is actually the worst hospital in Montreal. Staff super rude. Organisation is a nightmare. The hospital is so dirty with mold everywhere on the wall. If you have something urgent, i suggest you to go to Jewish General Hospital.

Connor Bottrell

I came into emergency around noon with a dislocated finger. I was seen by a doctor in 10 minutes. The triage nurse, doctor, and admin staff were very polite during the whole process. Doctor referred me to their hand clinic plastics specialists in two days time. I never thought I would get this efficient of treatment at a Montréal hospital given the hell I've experienced at the public walk-in clinics. Should note that they take hand injuries (particularly dislocations) fairly seriously as there is a limited time before the condition can worsen substantially.

Giraffa Camelopardalis

(Translated) Good rheumatology department. The appointments are very well managed. We always have a chair available to wait. The test center is quite efficient, despite the many people waiting. Don't forget to take a ticket. I advise you to drink a full glass of water in advance if you have to provide a urine sample otherwise you will be stuck for 30 minutes in the toilet to force like a good. In addition, the price of a banana bread at the entrance is a bit high. (Original) Bon département de rhumatologie. Les rendez-vous sont très bien gérés. On a toujours une chaise disponible pour attendre. Le centre de prélèvements est assez efficace, malgré les nombreuses personnes en attente. Oubliez pas de prendre un billet. Je vous conseille de boire un grand verre d'eau à l'avance si vous devez fournir un échantillon d'urine sinon vous allez resté poyé 30 minutes dans les toilettes à forcer comme un bon. Par ailleurs, le prix d'un pain aux bananes à l'entrée est un peu élevé.

Teddy Beyba

Always well taken care of in the many clinics which I use here, the E.R. could use a good redesign and a good clean up in the waiting room.

M. ElK

I spent almost 3 years in the waiting to be seen

Véronique Poliquin

(Translated) We were under drugs ... The staff was not very efficient, say. Same beast .. What is not wonderful in this state ... But props to Elodie the ambulance driver! (Original) Nous étions sous drogues... Le personnel était pas très efficace disons. Même bête.. Ce qui est pas merveilleux dans cet état la... Mais props à Élodie la chauffeuse d'ambulance!

Leila Mourtada

Worst hospital in the history of hospitals.

Chris Soong

11 hour wait for a patient in pain....still haven't been seen yet... told them the pain was getting worse and they act like they don't care. staff are very rude too. the only nice people are security ahahah what a joke of a hospital and what nerve do they have to call themselves an "ER"

Iftekhar Iqbal Iftee

The WORST possible hospital ever!! Waited 8 hours to see a doctor in the emergency section. How does a emergency section in an hospital take 8 hours??????

Yarah W

They are very organize, I am really impressed.

KOCHANSKI V P

Lots of beds open, very pushy staff. They dont like to explan anything. be really careful. You never know who is who. i have had great visits there but once i got in almost impossible to just step out for even some fresh air or quick smoke.

Kosta Violator

Yesterday my mom had a cataract removed on her eye. Great staff, thank you! Special thanks to Michelle!

Camille Semaan

On the day of my visit (spent 3 hours all in all in L and C aisles) : courteous and professional staff, timely service (by appointment).

Ann

Came in with severe abdominal pain at around midnight and had to wait in pain all night due to shortage of staff on call (with a somewhat surprisingly empty ER waiting room) only to be finally seen in the morning. Only good side of it all was that I was able to get my own small individual room, but the AC was turned on high and I was freezing even more than I already was and the thin blanket + hospital gown did not help at all... furthermore, I had to try to sleep in my own blood because the nurse who took my blood out sadly dropped some of it on my bed and on the floor (I was shocked to find he wasn't even wearing any gloves) and didn't bother calling someone to clean it up during my stay. Needless to say I did not feel comfortable nor in security during one of the worst days of my life and wonder how clean the room was when even my individual bathroom was clearly not clean and nobody had flushed beforehand. Ps: was kinda disturbed to see the nurse touch his nose/face right after taking blood (and dropping it everywhere) I hope that man will not catch something like aids from someone in the future if he follows such a risky path. Honest to god I would go anywhere but here if I was dying someday

Hue N

(Translated) Avoided pitiful service! (Original) À evité service pitoyable!

Sacha-Lewis D

Such a great experience! I have heard bad reviews but in my multiple times Ive went I had nothing but good things to say. The 1 2 3 process is actually very efficient. Thank you to the staff this morning !

Christian Perry

Took my wife there after she passed out and fell in the bathroom. When I got there, I ask to put her in a cot but they refused and made her sit in a wheel chair for about two hours. Eventually she got so weak she started to fall on the floor. After catching her and trying to lay her out on a bench, they finally gave her a cot. She ended up doubled over for a few more hours crying and screaming in pain (as well as others experiencing the same). I ask for anything to control the pain but was told that we had to wait for the doctor. We arrived at 2:00AM and saw a doctor around 8:00AM. So many problems that I experienced and saw other experiencing I was just dumbfounded. I have seen quite a few hospitals in 3rd world countries, but since 1982, I have never seen one this bad.

Anthony V

(Translated) I'm in the waiting room right now and I'm shaking with all my body, seeing how the people at the reception talk to people. It's inhumane!!! A poor old lady who is looking for her husband who has left by ambulance and she is being talked about like we will not talk to a dog and I pass all the other cases. I got up to help this lady talk to the "receptionist" I feel really bad for these people there .... It's shameful !!!!! (Original) Je suis en ce moment même dans la salle d'attente et je shake de tout mon corps en voyant comment les personnes à la reception parlent aux gens. C'est INHUMAIN!!! Une pauvre vieille dame qui cherche son mari qui est parti en ambulance et elle se fait parler comme on ne parlerai pas à un chien et je passe tous les autres cas. Je me suis levé pour aider cette dame à parler à la "réceptionniste" Je feel vraiment bad pour ces gens là.... C'est honteux!!!!!

Gilles Richard

(Translated) A hospital a little tired, but, as for all the hospitals of the CSUM the staff is great! (Original) Un hôpital un peu défraîchi, mais, comme pour tous les hôpitaux du CSUM le personnel est super!

Kelsey Voltaire

This is actually the worst hospital in Montreal. Staff super rude. Organisation is a nightmare. The hospital is so dirty with mold everywhere on the wall. If you have something urgent, i suggest you to go to Jewish General Hospital.

Francesca Eliane Castro

This place is the absolute worst. I have been there 3 times in the past 3 weeks. First time, my boyfriend was almost dying and diagnosed with diabetes and since he doesn't have insurance and he is in the country as a tourist, they treated him like a celebrity because the bill was 40k. But then, I go for myself as a canadian citizen with my insurance and both times they made me wait over 5 hours and ended up leaving because it's exhausting to wait, the AC makes me feel sick and everyone gets called but me. Besides the triage nurses always say the rudest comments, and shut me up when you talk before their system loads your file in the computer. This place has made me feel offended, makes me feel like I am worthless and I end up coming back home ill and injured.

Di Boyer

Went for covid shot a+

Jean Guichard

(Translated) Can not park. Waiting time 2h despite a appointment. Suddenly a day of work lost and in addition to high parking fees. (Original) Impossibilité de se garer. Temps d'attente 2h malgré un rdv. Du coup une journée de travail perdue et en plus des frais de parking élevés.

Jean Guichard

(Translated) Can not park. Waiting time 2h despite a appointment. Suddenly a day of work lost and in addition to high parking fees. (Original) Impossibilité de se garer. Temps d'attente 2h malgré un rdv. Du coup une journée de travail perdue et en plus des frais de parking élevés.

Ann Margaret Morton

Had my port put in so i can get my chemo dirty looking hospital staff seemed nice enough but doctor seemed he did not know what he was doing had pain in jaw and face went numb felt sick felt like i was taking a heart attack while getting my port put in alot of pain never going back to this hospital again

RexTina A

Waiting for 8 hours for nothing. The receptionist can only say " I don't know" !!!! Worst experience ever! What a hospital. Don't come go somewhere else

davey ALLEN

Staff were very helpful, spent time wandering around looking for different clinics

Jazmine Khan

Staff are abysmal. Departments close too early. Hallways aren't clean. ER is a complicated mess.

Happy Wanderer

Disgusting hospital. When you're going to see a specialist, they make you wait in a tiny area where your knees almost touch those of the person in front of you. The medical secretaries have a chip on their shoulder and are so rude and arrogant. You wait 8-9 months to get an appointment, and then you see the doctor for 4-5 minutes, rushed and dismissed. I sought medical help for the first time in my life for agonizing condition, and I was traumatized by how this hospital treats patients. A DISGRACE.

Adel Sherif

90% of the staff is super sassy and unhelpful. Place is very old, and you get a strong feeling that no one wants to do some actual work. Montreal is a big city, its really a shame that this is our general hospital

Susie Grondin

(Translated) I had an appointment since August that was forgotten or if it had to be changed, no notification was sent to me. In addition, the place of the appointment was not good and no excuse from the staff who could not even approach me in French. (Original) J'avais un rendez-vous depuis le mois d'août qui a été oublié ou s'il devait être changé, aucune notification ne m'a été envoyée. En plus, le lieu du rendez-vous n'était pas le bon et aucune excuse de la part du personnel qui ne pouvait même pas m'aborder en français.

gordon heitshu

The hospital is in a desperate need of a major face lift. However, the staff was first rate.

Omid Aminfar

The past two times we have been to their ER, we have left once without seeing the nurse and once without seeing the doctor (after having two tests done) and after many hours of waiting. Staff are arrogant and not helpful. I personally will never visit this place and their ER again.

Claude Gauthier

(Translated) Very well received by the staff the only drawback is the main entrance closed for Reno Devon not obvious detour when you have a physical or pulmonary handicap (Original) Très bien reçu par le personnel le seul inconvénients est l entre principale fermé pour Reno Devon faire détour pas évident quand ont a un handicap physique ou pulmonaire

Bagha Shams

Deplorable emergency room, both in terms of the archaic equipment, filthy rooms, and the attitude of the staff. Wait times for a 5 minute consultation was 8 hours on a very empty, non-busy day. This place shouldn't exist in Canada.

Chujie Wan

Had a test appointment and waiting time was not that long, medical team was good.

Imrul Kayes

Got treated fairly quickly for a broken finger at the emergency. Got in at 6pm and got out at 10 pm. The wait time after the operation was a bit long though. But very good qualified doctors.

Kyno Satsura

Outdated hospital, struggling in efficiency. Parking is overpriced and the service quality is highly questionable. Some doctors are jerks.

Liz Legere

Heading towards our 9th hour of waiting just to get stitches in the emergency room. They shoved us in a waiting room saying the doctor would be right there at the 6th hour and we have been there since. This hospital does not care about you or your medical matter. Please choose any other one. Edit: Your response shows that nothing will change because if you look back at all the past negative reviews its the same thing with the same response. After 10+ hours the docter and resident we met were very nice. It is not their fault, it is hospital admin. Why was there only 1 doctor working the entire department the entire night?

Florin M

(Translated) One of the worst place to see emergency medicine. No communication and no professionalism of staff. Avoid going in emergency. (Original) Une des pire endroit pour voire en urgence une medicine .Aucun communication et aucun professionalisme de personnel.A eviter d'aller en urgence.

Charla Patterson

The receptionist for patients in the physiotherapy department is a dragon. The doctor was kind. The building is old abd in dire need of renovations.

Max EZZ

Unfortunately I'm not satisfied at all. It was my first experience of going to a hospital in my whole life after 33 years and I was super cold in the emergency room but they weren't giving me a blanket. We also treated in a way that we are junkies Vs I have masters in electrical engineering and my wife is a nurse and we were with my friend that she is a dentist! it was unbelievable!!!

Sona Kirakosyan

I happened to be in this hospital a few days ago and Im so disappointed. As I was there since 4 am, I saw the staff who was cleaning the floor and washing the mop cloth in a bucket and in the same bucket washing the dust cloth and cleaning the door handles as if disinfecting( but imagine the microbes they added to the door handles) it was a real shock.... they cleaned only the main entrance and not the waiting hall,which was soooo dirty. it is a real shame. I will never enter to this hospital again. I dont want to catch any infection ....

Jingya Liu

The health care workers overall were professional but the administrative staff in Internal Medicine have been some of the most unpleasant people I've met. After staying at the hospital for 6 days, I was told to wait for a phone call for a follow-up. I had been waiting for their response for almost a month when one of the older administrative agents finally called me back. Throughout our 3-minute phone conversation, she constantly interrupted me and then accused me of not knowing how to explain myself properly. That woman had the audacity to say I was wasting her time when she was supposed to call me back weeks ago. A nasty individual who made my situation feel worse and who shouldn't be in public service. I'm assuming the MUHC will either ignore this or reply with a copy-paste response about their Ombudsman.

Jingya Liu

The health care workers overall were professional but the administrative staff in Internal Medicine have been some of the most unpleasant people I've met. After staying at the hospital for 6 days, I was told to wait for a phone call for a follow-up. I had been waiting for their response for almost a month when one of the older administrative agents finally called me back. Throughout our 3-minute phone conversation, she constantly interrupted me and then accused me of not knowing how to explain myself properly. That woman had the audacity to say I was wasting her time when she was supposed to call me back weeks ago. A nasty individual who made my situation feel worse and who shouldn't be in public service. I'm assuming the MUHC will either ignore this or reply with a copy-paste response about their Ombudsman.

Raynald Girard

(Translated) They saved my life after a dental infection spread in my body ... thank you to all the medical staff of the General Hospital and more particularly of the 11th floor (Original) Ils m'ont sauvés la vie suite à une infection dentaire répandu dans mon corps...merci à tout le corps médical du General Hospital et plus particulièrement du 11th étage

Daman Minhas

I came in to the ER at around 6pm with bilateral wrist fractures, I waited till 4am for the doctor to finally reduce my fractures. I mean 10 hours waiting for the doctor!! The only positive was the fact that my doctor and his assistant were super nice and helpful.

Cindy Chen

I was referred to their emergency by a CLSC doctor for further examination. After 10 hours of waiting in the emergency, I was sent home without any diagnostic because the resident did not run any test on me. I was told to go back if the same symptoms happen again so they can refer me to a specialist for further examination. I wish that they could tell me this at the beginning so I don't have to spend 10 agony hours waiting just to be send home. And why would you make a patient come back to maybe wait for another 10 hours just to get a referral? I just don't understand. The nurses and the resident were very nice, but there's a serious issue with the efficiency and competency of their system.

Cauhalem H

Came at the ER with my wife by orders of her family doctor because of a heart condition. We waited 7 hours for an exam, and my wife was asked to not eat or drink before the exam to avoid secondary effects. After the exam, we asked various members of the hospital personnel if she could eat and drink normally, and we were told that they would tell our nurse and that she would tell us. The nurse never told us anything, and the personnel we asked to call her told us that the nurse was busy but that she had not forget about my wife's request. Several hours later, after my wife started to feel dizzy and lightheaded, we confronted a nurse, and then they started paying attention to us and even offer my wife some food and a bed to rest. 7 hours after the exam, we were given the results. We arrived at the hospital at 10:30 am end left at 1 am the next day. I understand that, by the triage procedure, my wife's condition was not classified as urgent as other patients' conditions, and I see that the hospital's ER lacks enough personnel to be more efficienct (and that it is most likely underfunded). But to give patients basic information (such as if my wife could eat or drink after her exam) is very easy for them to do and require very little time. I am greatful they offer my wife some food and a bed after (I suppose) they realized their lack of attention toward us, but they should care more about their patients and lisent to their needs while wating, to avoid making them feel worse (it is a very long wait after all and everyone going to ER are probably feeling bad enough in the first place!).

Asia Rivera

Im so afraid to go here, but I have something serious in my throat. I can’t drink water not even pass food. I don’t understand why it’s like this. I feel very bad. Should I book tickets to go home? UPDTE: I went there. I waited long hours …

Maxime Sylvestre

(Translated) The nurses and nurses incredibly nice (the) good service..only small problem, if you speak 0 english i imagine it's difficult. Luck that i have a basis, but tlm makes an effort to understand i seeing your smile through your eyes.you are amazing ????❤️ (Original) Les infirmières et infirmier incroyablement gentil(le)bon service..seul petit problème,si tu parles 0 englais j’imagine c’est difficile.une chance que j’ai une base,mais tlm fait un effort pour se comprendre j’ai vue votre sourire à travers vos yeux.vous êtes incroyable ????❤️

Sally Mason

Physio, OT, and doctors awesome. Nursing care not great but some were great. Being a nurse I probably am a difficult judge, sorry.

j k

Came here with my friend for a small issue, just to be safe, and we waited 4 hours to see a doctor and 5 more for blood test results. No updates were given at any point and everyone in here is absolutely miserable.

MCF MCF

Eternal waiting at Emergency Room. Staff is very rude and impatient as if they are the ones waiting for hours and hours. Get some compassion, or find a new line of work.

Clément Rousseau

Force me to wait outside of the hospital wile my wife in the emergncy

Sultan Khan

A well renowned, best facilized hospital with Superb Professional Stuff.

Tufail Hussain

Very quick service on Sunday afternoon.

Julie Marchand

(Translated) They mention everywhere; "Bilingual hospital" but more than half of the employees do not understand French. Many are even condescending and disagreeable when speaking to them in French. And it is impossible to obtain our medical file in French. Good expertise in several areas, but we are generally treated by interns who are not accompanied by a doctor. Results: a lot of errors and bad information are transmitted to us. (Original) Ils mentionnent partout; "Hôpital bilingue" mais plus de la moitié des employés ne comprennent pas le français. Plusieurs sont même condescendants et désagréables dès que l'on s'adresse à eux en français. Et il est impossible d'obtenir notre dossier médical en français. Bonne expertise dans plusieurs domaines, mais on est généralement traité par des stagiaires "interns" qui ne sont pas accompagnés par un médecin. Resultats: beaucoup d'erreurs et de mauvaises informations nous sont transmise.

Todd Hofmann

It awesome because I was born there!

ghassan kanaan

Never saw an incompetent hospital like that one, personal doesn't care for patient if they die on the floor, long waiting, bone head nurses, no humanities, zero experience.

BigbigJosh

They lost my mother.. the staff does not even care.. they are so insensitive ...terrible staff , they are not human.

PERKELLE

Broke my femur and had surgery there. Very efficient hospital. *Don't go there if you only speak french* The staff is mostly anglophone and a lot of them can't speak french.

Rad 330

Very poor service in the hospital emergency section. No responsibility. Wasting time is more than 12hrs for visit .

S

ER Triage pretty easy during Covid which was a welcome surprise. I had the sweetest triage nurse and med student. However this visit and other visits I’ve taken, I’ve had the rudest registration staff I’ve ever encountered. Staring to think that’s a part of being hired for front

dennis_14

Avoid this hospital at all costs! Had many bad experiences there.

Gerry Groulx

(Translated) Talking with specialists of the heart the answers obtained are satisfactory. (Original) Parler avec spécialistes du coeur les réponses obtenue sont satisfaisantes.

Don Brown

Good service, a little to old.

Cyndi m

I had a car accident a day before going to the ER, I had a lot of pain so I decided to go to the MGH to get checked and I usually go to hospitals in the southshore and never have good experiences with the staff, always being rude to me and dismissing my problems but at the MGH every single staff I talked to were so nice, the PABS, the nurses, the doctor. whenever I go to charles lemoyne I wait 11-14hrs, I waited 2 hours to see a doctor at the Montreal General Hospital. Dr. De Champlain really listened to me, did the appropriate tests and reassured me. I am definitely coming here from now on!

mary savu

Friendly staff. Great service

Martine Boucher

(Translated) I want to underline the friendliness of the staff. All the employees we met took the initiative to help us find the premises we were looking for. They all offered their help spontaneously. A big thank you! (Original) Je veux souligner la gentillesse du personnel. Tous les employés que nous avons rencontrés ont pris les devants pour nous aider à trouver les locaux que nous cherchions. Ils nous ont tous offert leur aide spontanément. Un gros merci!

elya elya

(Translated) it is totally unacceptable (1 level of equipment? ... 2 and skill levels of doctors? ?????) (Original) c'est totalement inacceptable (1 niveau d'équipement?...2 et niveaux de compétences des médecins? ?????)

Lucie Zrustova

(Translated) Arrived at 9am in the emergency, my turn came at 16h and it took 3h extra to X ray, knowing that I had surgery the day before ... passing my son ay lost his favorite Lego truck, if you ever find him, please contact us! (Original) Arrivé à 9h du matin à l'urgence, mon tour n'est venu qu'à 16h et ça a pris 3h supplémentaires pour faire rayon X, sachant que j'ai subi une chirurgie la veille... en passant mon fils a y perdu son camion Lego préfèré, si jamais vous le retrouvez, svp contactez-nous!

afrooz dabbaghizadeh

I arrived at 6 pm with horrible pain. Unblievable, I left at 12 pm. Doctor was too responsible but the whole process went slow. It seemed that the whole urgent is in deep sleep.

Jesse Lewkowicz

Been seeing doctors here since the 1980's

ysandra rodrigues

(Translated) Being a patient operated from the hospital, I can say that the service is great, but the delay to be attended not. (Original) Sendo já paciente operada do hospital, posso dizer que o atendimento é ótimo, mas a demora para ser atendida não.

Tarik

Good care

Kathy Kuoch

Quick and efficient. All the personel we met were very friendly.

suzanne b

(Translated) Very good communication (Original) Tres bonne communication

Madame L.

Psychiatric ward is very good...the rest I am not sure

Animalerie Lily Cochon Inc.

(Translated) Hospital therefore doctors take their patients to heart. Professionals and staff on the boat. Best surgeon in the world. Food a lot better than elsewhere. And seriously it feels like real people here. (Original) Hôpital donc les docteurs on leur patients a coeur. Des professionnels et du staff sur la coche. Meilleur chirurgien au monde. Bouffe pas mal mieux qu'ailleurs. Et sérieusement on ce sent comme du vrai monde ici.

Marin

There's a 1% chance of a perforation in an endoscope and guess what? These student doctors perforated my parent's intestine and had to preform an emergency surgery.. it went from a check up to a 1 week visit. McGill up your teaching game and don't let our families be expirments for your mistakes

Khadiza Islam

I was satisfied with the service. The staffs speak perfect English and French...which is a bit rare for a hospital in Montreal. What I didn't like is the wait time. Be ready to wait for a longgggg time even if it's an emergency. But I guess that's normal for every other hospitals in Montreal.

AH Wa

Quiet street with a nice view overlooking the city center in front of the monreal general hospital ????????????

Kiarash Maerefatkhah

Thé ER stuff neglected my medical history, although I mentioned it multiple times. The guards attacked me to restrain me when I refused to give them my phone. One of the guards was quite emotional and striked me, while saying hateful words to me, other guards shaking their head, not agreeing with the situation. They injected me with multiple sedative and put me in psychiatric evaluation, while I have not gained counciosness back, in order to cover up what happened. I can’t recall anyone’s face or name there, because I was getting choked, and stabbed in the leg with sedative.. The staff shouldn’t be working over time if they can’t handle the stress of this job. They should monitor the mental health of the security staff, since they are given permission to physically manipulate patients. I went in the hospital to get better, but I left with bruises, ripped clothes, and a headache.. This is the opposite of health care.

Jessica Desrochers

(Translated) The bariatric surgery department is really well thought out. They have nutritionists, and even a psychologist to help patients succeed in the difficult passage after their surgery. They meet before to explain everything about this surgery, with its risks and limitations. We then meet the surgeon and the nutritionist, to understand the issue of such a change. They take this surgery, and their patients, very hearts. (Original) Le département de chirurgie bariatrique est vraiment bien pensé. Ils ont des nutritionnistes, et même une psychologue pour aider les patients a mieux réussir le passage difficile après leur chirurgie. Ils font des rencontres avant pour tout bien expliquer ce qu'est cette chirurgie, avec ses risques et ses limitations. On rencontre ensuite le chirurgien et la nutritionniste, pour bien comprendre l'enjeu d'un tel changement. Ils prennent cette chirurgie, et leurs patients, très a coeurs.

Alex Pj

(Translated) Worst hospital! The wait is incredibly long, you can easily spend 8 to 12 hours waiting without seeing any doctor. The emergency room is really dirty and the chairs are extremely old. (Original) Pire hôpital ! L’attente est incroyablement longue tu peux facilement passer 8 à 12 heures attendre sans voir aucun médecin. La salle d’attente à l’urgence est vraiment sale et les chaises sont extrêmement vieilles.

Jingya Liu

The health care workers overall were professional but the administrative staff in Internal Medicine have been some of the most unpleasant people I've met. After staying at the hospital for 6 days, I was told to wait for a phone call for a follow-up. I had been waiting for their response for almost a month when one of the older administrative agents finally called me back. Throughout our 3-minute phone conversation, she constantly interrupted me and then accused me of not knowing how to explain myself properly. That woman had the audacity to say I was wasting her time when she was supposed to call me back weeks ago. A nasty individual who made my situation feel worse and who shouldn't be in public service. I'm assuming the MUHC will either ignore this or reply with a copy-paste response about their Ombudsman.

Michael Nemes

#1 hospital for me

Yvan Legault

(Translated) I broke 6 odds and one of the odds to cut an artery and I made two cardiac arrest. It brought me back to life afterwards and I had a very good service from everyone. (Original) Je me suis casset 6 cotes et une des cotes a sectionner une artere et j'ais fais deux arret cardiaque. Il m'ont ramener a la vie apres et j'ais eu un tres bon service de tous.

Sam Totah (montrealsam)

When in pain visit. City centre. Soon to be transferred. Lucky to fall into friendly attendants! Many highly qualified specialists!

Michel Senay

(Translated) Large hospital (Original) Grande hôpital

jack leips

Excellent triage and in person care. Excellent coordination to advance patients quickly. Unfortunately Ontario/Quebec computer systems make it hard to achieve unity but I was extremely fond of the care and support from the McGill expertise in psychiatry and it’s ability to quickly book me time to be seen. Thank you for the experience. Thank you Montreal for allowing me the necessities of life and the ability to achieve my duties. - January 2020

Néo Badeaux

Beautiful team dedicated to the service of the Foundation great staff.. the treatment is very well the doctors and the surgeons are very very kind...

Romain Lavoie

Dear Friends! I went today for my first Covid 19 vaccination ! My appointment was set for the General Hospital! From top to bottom TOP NOTCH! The appointments are on Cedar entrance. There was parking and for the occasion it's free ! Everyone was courteous, polite and very helpful. The levels of professionalism met my expectations and I always set the bar very high! All staff follow strict protocols and are very structured. The entire experience took less than 30 minutes including the 15 minutes waiting period after receiving vaccine. My friends get your vaccine! Fraternally said ! Romain

Cole Cowan

Terrible food. 1 star. Try to get taken to the Glen.

Rajon Mtl

THE WORST ER EVER, MY FRIEND DID HIS TREATMENT AND AFTER DOCTOR NEED HIM TO DO FOLLOW UP TO HIS BLOOD PRESSURE GOES DOWN AND HE COULDN'T EVEN WALK CAUSE WAS SO FEELING DIZZINESS BUT HE WENT TO ER WAITED FOR 45MIN. IN TIRAGE AND THEN THEY SAYS THERE IS 2.5H OF WAITING, SO HOW THEY WILL FOLLOW UP!!! AND THEY ARE VERY RUDE, THEY SHOULDN'T BE AT ER IF THEY DON'T LIKE THEY'RE JOB, YOU RATHER DIE AT HOME TO GOING THERE AND SEEING PEOPLE FROM THERE WATCHING YOU SUFFERING AND DO NOTHING FOR YOU.

Florence Bruneau

Yesterday I went to the emergency by ambulance. I received some of the quickest service I’ve ever gotten from a hospital, all the staff were sociable and very nice, going out of their way to make me comfortable. Even down to the security guard who let me use his phone to make a long distance call. They explained everything very well, answered my questions and made sure I had everything I needed before leaving.

Todd Bert

A lot of complaints. People should maybe try paying for healthcare if they are looking for top class service. Those who appear to be doctors themselves and can diagnose a person just by looking at them should probably cure their tummy aches themselves. This is a trauma centre which means if you walk into the building to see a doctor, you may not be a priority. Staff are under a lot of pressure with little resources to work with. I am interested to see if anyone went to another hospital, how much faster they would see a doctor. I waited 4 hours with a fractured wrist but when I was seen everything moved quickly. My wife's a nurse, the reason they look like they hate their jobs sometimes is because there are a lot of people who believe they are walking into a hotel and expect the same kind of service.

Patrick Perico

Was diagnosed with subdural hematoma and had to be transported from Lakeshore General to Montreal General for neurosurgical evaluation. The nurses and doctors were thorough and straightforward. I understand that they needed to be aggressive in treating the bleeding in my brain but they gave me options whether to wait or have the surgery done. All in all, full autonomy was given to me in deciding what I wanted to be done. I was sent home in a fly and still recovering at the moment. No issues. No unnecessary delays. Great experience all in all.

Pierre Desrosiers

(Translated) To close (Original) Fermer

Robin Le Vigouroux

I believe the hospital deserved this note because of the very poor services I received in the emergency center. I had a deep cut in the knee and under heavy pain. My wound was kept opened with a old bandage full of blood and exposed to air for at least 7 hours. Besides that, there were very long waiting time during each help call and the actual help. I also experienced a nurse who called off all my alarms as I was suffering. However I would like to thank everyone in the hospital for giving me care and most of all the team of surgeons and the 18th floor staff.

Lupa Duende

I had my first appointment at the Department of Dentistry, which is inside Montreal General Hospital. I was quite anxious given my horrid English mouth and the 3rd wave of the Covid19 pandemic..., what a delightful surprise! …

Ruth Tremblay

I was treated very nicely by night staff. Day staff had zero empathy rude and i was extremely disappointed in er service. My call bell it took them 20 mins to respond and they turned it off once with no one so i had to ring again i left after was just so aggravated they expressed they ware happy to see me leave. I forgot to update this post, I ended up getting rushed for emergancy sugery à couple days later in another hospital with blocked organs and had one removed.

Mustafa Daraghmeh

You have to wait a lot of time to see the doctor

Frank P

i am a regular at M.G.H. for the past 30 years, every department i've been in is top notch, except for ONE, and it is the most critical; the E.R. in January 2014 i've broke my arm in two places and i waited 40 HOURS to get x-rays and a cast, that's WHY i only give 4/5 star.

Sara’s Blog

Horrible hospital, the people where very rude. We waited for more then 6h in the emergency, while hearing someone who kept throwing up (that was not getting any help) some people even waited for more then 9h to get help. Even third world countries have a better service and “cleaner hospital”. Really disappointed of Montreal hospital service, I would expect better service when it come to Canada specially with the amount of tax we pay. Do better !

Marius D'Amboise

Very poor hospital. Patient are "objects" not human being. The quality of professional services as well as the other services is very low. There is a lot more to say but...

Joe Mama

If you want to wait 5h after getting knocked unconscious and you think that you’re head is internally bleeding, then come here. You’ll probably paralyzed for the rest of your life but at least you maybe won’t die.

Vicky Do

This hospital is old but the staff here is mostly very nice and really listen to you. This hospital is known to take in trauma patients so each person in the medical team is prepared for most outcomes. It's really hard to find parking though.

Desmond Yu

This hospital is a symbol of high standard of health care professional in Montreal. A real Montrealer can always tell stories of self, friends and family in related to the service and care received, with smile or with tear. It represents our lives, our commitment and our value. Feel proud to say it out loud, thank you for standing tall and carry the mountain(north side) , and let us live smooth as the water flows on river (south side). The hospital has the Feng Shui of protecting us.

Desmond Yu

This hospital is a symbol of high standard of health care professional in Montreal. A real Montrealer can always tell stories of self, friends and family in related to the service and care received, with smile or with tear. It represents our lives, our commitment and our value. Feel proud to say it out loud, thank you for standing tall and carry the mountain(north side) , and let us live smooth as the water flows on river (south side). The hospital has the Feng Shui of protecting us.

Mat Villeneuve

(Translated) Lack of employees? Worst hospital food I've seen in my life ... is it to cure us or to finish us off? French is not one of the skills of the employees. The emergency button next to our bed is useless. Lack of indication in the corridors to guide us. Is it the entire health care system that is so bad or just this hospital? ???? (Original) Manque d'employés ? Pire nourriture d'hôpital que j'ai vu de ma vie... le but est de nous guérir ou de nous achever ? Le français n'est pas une des compétences des employés. Le bouton d'urgence a coté de notre lit ne sert à rien. Manque d'indication dans les corridors pour nous guider. Est-ce que c'est le système de santé au complet qui est autant exécrable ou seulement cet hôpital ? ????

Antoine Royer

(Translated) I had and I have a very good service. People very well. Thx (Original) J'ai eu et j'ai un très bon service. Personnes très bien. Thx

Rudy Reindl

The orthopedic department is excellent. Great hospital overall.

Steph M.

(Translated) Excellent nurses. Otherwise, disappointing service from the doctors and absolutely no consideration. (Original) Excellentes infirmières. Sinon, service décevant de la part des médecins et strictement aucune considération.

Amir Shayegh

Very Small ER! Light are not suitable for that area. Staff are polite / welcoming with great sense go humour to lift your mood specially after having an accident .However the wait time is really long to get seen by a doctor.

John M.

All protocols followed, seating in waiting rooms and clinics well spaced. Masks mandatory.

André Laprade

(Translated) Beautiful. (Original) Très beau.

Sophia Catherine Dayao

I had my CT Scan here and I would say that this is the best hospital for Anglophones so far, yeah, the facility might look old but the staff, from reception, to guard, to rad tech, admission are all nice and welcoming. I would prefer to come here than to other newer facility but discriminates you when you dont speak French. Thank you Montreal Gen!

Sarah

HORRIBLE. I was visiting Montreal, and had to visit the hospital at night. I heard this one was the biggest one around. I went there, and approximately 6 people were walking in ER. I understand priority due to injury, but I checked in at 10pm and was there til 830am in the morning without even seeing the Dr.!!! Then I was asking around, and apparently at the biggest hospital there was only ONE DOCTOR???? I couldn't wait any longer shivering and sitting there for over 10 hours with no service. Only 6 people in ER, over 10 hours waiting, does that make sense?

Robin Le Vigouroux

I believe the hospital deserved this note because of the very poor services I received in the emergency center. I had a deep cut in the knee and under heavy pain. My wound was kept opened with a old bandage full of blood and exposed to air for at least 7 hours. Besides that, there were very long waiting time during each help call and the actual help. I also experienced a nurse who called off all my alarms as I was suffering. However I would like to thank everyone in the hospital for giving me care and most of all the team of surgeons and the 18th floor staff.

Mark

WORST HOSPITAL. Broken nose, waited 8 hours to see someone. Had to beg to get ice and pain killers. I would give a 0 if i could.

tania medeiros

(Translated) 9h wait, 1 doctor ... discouraged (Original) 9h d'attente, 1 docteur... découragée

Marine Akpalo

It's better to go to a walk in clinic! Checked into the emergency after I heard two people complaining of being there 3 hours. I went to get something to eat and call to check if I've being called already. Two times they hanged up after I ask them. All they is hmmm and droll the call. Seriously if you hate your job, quit!

Nima Ben

(Translated) In emergencies incompetence of doctors (Original) Au urgences incompétence des médecins

Louis O'Malley

This is a good place to go when you are sick or are interested in getting sick.

Gavin Cui

Very long wait in the emergency room…wouldn't even give you a bed although it's the only way to prevent you from being nauseous. The nurse couldn't get blood out before trying for several times and inserted the needle leaving me with great pain. When I started feeling better I had to wait 3 hrs for them to take the needle out… severe lack of staff and emphathy

Drew Poirier-Derick

Was trying to get to the emergency room to get checked but I couldn't even get inside the building because the people who were stopping people and giving them masks were not following Covid guidelines.. You're telling me that I should wait in line within 2 ft of people, take off my mask first, then disinfect my hands, then you will give me a mask while I expose my face to everyone for a while 5 mins while I wait to be given a mask... The worst organization possible... I need to go the hospital for emergency issues but what's the point of I'll get covid sitting there wasting my time... I just needed to see a doctor to get a referral for a psychologist. I can see why everyone hates this hospital.

aci ata

Dr they dont care for patient and very arogant.they use patient as expremental mouse

T Rose

Worse hospital ever never a good experience . Even the triage people are rude honesty all Quebec health workers need to be trained in customer service

Shirin Shourcheh

My pain was 9 and they kept me for 6 hours no ATM to make some change for food only vending machine. Finally no doctor only nurse and I didn’t get any medication. I had to leave because of bad service with pain. There is too much drama and extremely unprofessional.sick people. You should be ashamed of your self abuse that degree for nothing. I guess, they only learn to party and harassment while they finish their education. Unbelievable, let your self treat a patient bad because of mental illness that you earn while you were finishing your education. This is just outrageous Concordia and Mcgill students, they ends up with mental illness and they think put you on pressure at dangerous situations can be funny. They are also authorized to work with patient. They should do something in regards of this. When you graduate and there is no job or working in this toxic environments. Mental health general hospital. Your nurse and doctor suffer from it.

JIJI Mess

(Translated) An infinite thank you for the professionalism and humanism of the entire emergency team and especially to Dr. Chalk and the resident who helped me resume my life normally! All my respects for you! (Original) Un merci à l'infini pour le professionnalisme et l'humanisme de toute l'équipe de l'urgence et plus spécialement à Dr. Chalk et le résidant qui m'ont aidé à reprendre ma vie normalement! Tout mes respects pour vous!

Love Samariya

Worst service ever

L m

There's barely anyone here and I have waited for 6 hours at the embassy without being seen. No one is supervising the workers because exactly why are they not attending to patients? Very disappointing. Bad service, I wish there was a zero, I would rated that instead

Sandra Macinnis

29 hrs in emerge for an appendectomy. Orderlies drive the beds like bumper cars. The hospital is dirty. Bathroom fixtures are rusted, stained or just gross. Quite difficult to imagine this WAS once a world class hospital.

Jose Martinez

Bad

Linda Cai

Wost attitude of service

Gio Binance

(Translated) I have often been a patient at Ste-Eustache and St-Jérôme hospitals, a hospital remains a Hospital, but this one, Montreal General Hospital, is the worst experience, dirty and especially the very stupid staff, arrogant! (Original) J'ai souvent été patient à l'hôpital Ste-Eustache et celui de St-Jérôme, un hôpital reste un Hôpital, mais là celui-ci Hôpital Général de Montréal c'est la pire expérience, sale et surtout le personnel très bête, arrogant !

Bono65 (Bono65)

It's 18 months I am waiting for a call for a CT Scan. After 3 additional requests, my doctor's office called to find out what happened, they were told my request was inactivated. HOW DOES THIS HAPPEN!?

Josie Lenar

The Montreal General Hospital prides, and praises it's self on the excellent level of care that it gives to it's patient's. That they make sure every step is taken toward patient's, and that in their care a patient's health improves. Montreal General Hosp also states that they work with the family of the patient. That they listen and reassure the families that a patient is being given proper care. And has no lose of dignity or pride. Well, totaly the contrary. I have a family member who has been hospitalized at this institution for over a month now. He has been to the ICU 3 times. And the cause for this. Is the horrendous level of care and neglect that he has been receiving on the current floor that he has been transfered too. He has been left in his extrement for hours. Shivering. Left to starve. A tray will be brought, and left. He is unable to walk or to feed himself. No nurse or orderly will come by to see if he needs help. He is also very hard of hearing. When he rings the call bell. A staff member will shout from the corridor. "WHAT DO YOU WANT".... And when the orderly was approached by me to tell her that he is deaf, has hearing aids. And may not clearly hear you. The reply i got with great attitude is "I don't know what he has or doesn't have. His health is deteriorating quickly. He's had one infection after another. Last infection was septic....leading to multiple organ failure. And why? Wounds are left opened, patient is not properly washed after a bowel movement. Fungus creeps in to the creveses of the skin. Bed sores...the neglect in this hospital, and on this particular floor is neglect full to the highest degree. We have made several complaints. And still no intervention from a higher level. I also am a health care professional and work in a hospital. Thank fully NOT this one. I would be greatly a shamed. So, be wary. Think long and hard before coming to this institution. They definetly do not give a patient the health care that they deserve. They strip them instead of all dignity and respect. This is NOT the way to give care to the vulnerable and sick.

Naeema Chowdhury

A lot of things wrong here to be honest. Patients are not provided enough food, barely good enough for a 2 year old. Patients are treated like animals and moved from wards to wards, most times confined and isolated and kept in a dark space with no lights or windows. Lets not talk about the nurses, they do not even know how to speak politely and nicely with the patients. Abusive, agressive and do not care attitude is quite common in this hospital. Decent people with minor depression is treated as mentally retarded and even threatened if they did not do as the nurses asks, they would be strapped to the bed and given heavy dosage of sleeping pills. This hospital is by far a place anyone should go to and if you do, chances of going crazy is highly likely, they wont even let you see sunrise or sunset or breathe the fresh air. Third world country hospitals treat people better than they do.

Irene Szoke

Spent a week in the hospital. Can't say anything but the best of the very best. Doctors, nurses , aids .. in other words everyone in the emergency and the 14th floor short stay ward It really bothers me when people complain . These dedicated people are overworked, co -op with staff shortage etc... They were very efficient, pleasant, nice professionals Please have compassion ,understanding and patients. If you do, you get the best. Never had a bad experience in the General , Ever!.

Caleb Zhang

Clueless staff that’s treat patients like animals

Solene Cifci

(Translated) Dirty hospital, incompetent and cold doctor. It's a shame... (Original) Hôpital sale, médecin incompétent et froid. C'est une honte...

Christopher Cosentino

Since COVID, seems the place has become hectic Isuppose, itwouldbethesamefortheotherhospitals. I'm just glad I was in and out in 4 days.

JEFF BURN

DECENT SERVIECE

Christine Pompeo

Good experience with 2 trips to ER with my mother. It was a bit confusing at first, but once registered the staff were very nice and thorough, which I appreciated.

Tara Tessier

Emergency staff extremely rude and clearly dont like their job, my blind sister went to 6th floor caf and all 5 staff would not help, just watched her fumble. Parking is overpriced and full of potholes. The only staff that were helpful was the security guards.

Ferrari Moon

Worst service, and unorganized, we had an appointment for 11:30 and still weren’t seen till after 3... then as it was supposed to be our turn 3 hours later the doctor goes on lunch making us wait another hour..

Erik Rousseau

my brother was there waiting to be tranfered to a center to reabilitate for his numerous fractures. the service was almost non existant the Dr were ok but the staff on the 12th floor was awfull they were never present and when yu buuzed for something sometimes ir would take more that 30min or even an hour my girlfriend is a nurse and even she said they were terrible i am just glad he as letf for an other center

katia saad

The worst hospital and the worst nurses in the world, no humanity no mercy we are not a number !!! when we go to the hospital because we need that .

irene sukherman

I spend the entire summer wearing a boot for my fracture, and after 2 months doctors are so incompetent they're not even able to tell me if I have a fracture. months of pain, 14 hours in the hospital with no results.

Dew Blue

Everyone with a nasty attitude.

Robert Yelle

(Translated) Good service especially in times of pandemic Thank you (Original) Bon service surtout en période de pandémie Merci

Alexander O'Brien

One of the Landmarks on the mountain. It has historic background and memories good and sad for Montrealers.

robert robillard

I enter at emergency at 1pm and get out a 3h15 pm excellent service and fast

Li JIALUN

If you wanna save your life,go somewhere else

Pbilippe Salloum

WORST HOSPITAL SERVICE EVER. I have been standing in the waiting room for more than four hours after clearly stating that i had lower back pain( possibly a torn muscle) for more than 8hours. They are overwhelmed on a friday night , I can understand that. They don’t have many doctors at 4AM, I understand that. But when i ask a supposed doctor how long should i have to wait while i can barely sit down and she doesn’t even let me finish my sentence and says “keep waiting then !” With the rudest tone i have ever seen from A STRANGER!!!!! I’m sorry but you can make me wait 10 hours, promise me painkillers that never came or joke around with the front desk lady … but the moment you are rude to a patient treating me like a litteral piece of shit… THIS IS UNACCEPTABLE. Worst experience in a hospital ever. Deserves negative rating.

jeff y

I volunteered here in the dialysis unit and enjoyed it.

Normand Richard

(Translated) After a serious accident to a leg near an amputation, I found myself at this hospital, I say a big thank you for helping me in several areas. (Original) Apres un accident grave a une jambe pres d une amputation, je me suis trouver a cette hospital,je leurs dis un gros merci de m avoir aider dans plusieurs domaines.

Cameron Long

I just have phone experience. Not very nice. Maybe because I'm Amercan.

Randall Lee

My 88 year old Mother has been waiting for over seven hours to see an ER attendant..and still waiting......

Paul Gagnon

(Translated) Amazing that the security guard at the north entrance refused to speak French to a lady who asked for information. She was worried and seemed to be having fun with her. It is outrageous and if he has a problem with official languages, he should be away from customer service. He was stationed on the morning of the 21st. (Original) Incroyable que le gardien en poste à la sécurité à l'entrée nord a refusé de parler français à une dame qui demandait des informations. Elle était inquiète et lui semblait s'amuser avec Elle. C'est scandaleux et s'il a un problème avec les langues officielles, il devrait être éloigné du service à la clientèle. Il était en poste le 21 au matin.

Francois Tarraf

My son was admitted to ICU , remarkable diverse team with one thing in common: passion to help patients. Service was nothing but excellent in all shifts despite the work pressure.,these people love what they do.

Shan Jones

Doctors and staff are rude and dismissive

Doreen Thompson

I cannot thank the staff of Montreal General Hospital enough for their kind , quick help and concern when i ended up getting violently sick and puking all over the floor just as i was entering the hospital for my appt. Thank You Staff of Montreal General Hospital

Alex Bergeron

(Translated) Really bad experience! I will never have the confidence to leave a loved one there again! Not even for a few hours. (Original) Vraiment une mauvaise expérience! Plus jamais je n’aurai de confiance pour laisser un de mes proches là-bas! Même pas pour quelques heures.

joanna moncrieff

come to lachute hospital u want bad treatment go there at less the genreal have doctors here its crowns

NOUNEIM

Absolutely disgusting, spent 10 hours waiting for stitches while many people was laying around screaming and crying because nobody takes care of them, nobody in there cares about people, I had to make a scene for them to pay attention to me …

Ronald Mchattie

It's a hospital

Navneet Kaur Padda

(Translated) -Good quality of service ..... -Fast service..... (Original) -Bonne qualiter de service..... -Service rapide.....

Alex Masri

Worst service ever. I had an inflammed leg as big as a truck and they made me wait 6 hours. The women at the desk where very rude. Seems like the doctors gave up on their careers too.

Adama Boulaye

(Translated) Chef I will live in Canada please help me (Original) Chef de Cuisine je vais vivre en canada SVP aidez-moi

Slim H

worst hospital in the ever, 17 hours waiting in the emergency room! couldnt believe it!

France Ferland

(Translated) Really a very good hospital. Trauma intensive care really has an extraordinary service and the 14th floor where my husband is currently is just as efficient. Physicians and nurses are patient-centered. Bravo to all the teams! (Original) Vraiment un très bon hôpital. Les soins intensifs en traumatologie ont vraiment un service hors du commun et le 14ème étage où mon mari est présentement est tout autant performant. Les médecins et les infirmières et infirmiers sont axés sur le patient. Bravo à tous les équipes!

k82109852

My head split open and went for emergency. They made me wait for at least 8 hours. Those people who do not have serious injuries had been all treated before me. And now I am still waiting.

Frank Mcguigan

Excellent medical treatment. Food not so great. Staff very professional, responsive and pleasant.

Ateme Marlyn

(Translated) It was the first time I went to the emergency room in the Montreal area. I showed up at 4am with horrible pain in the right side of my face. I was crying because the pain was intense and I was a little lost. I received a VERY cold welcome from the nurse who sighed when I gave her my symptoms as if I were bothering me. Then I walked to the office # 3, a little confused and again, very cold girl who treated me like a number ... I waited in the waiting room for over 5 hours, and I'm still waiting. I did not feel at all reassured and above all I had the feeling of disturbing, as if it was not my right to be there ... (Original) C'était la 1er fois que j'allais à l'urgence dans la région de Montréal. Je me suis présentée à 4h du matin à cause de douleurs horribles dans le côté droit de mon visage. Je pleurais car la douleur était intense et j'etais un peu perdu. J'ai reçu un un acceuil TRÈS froid de l'infirmière qui soupirait lorsque je lui émettais mes symptômes comme si je dérangeais. Ensuite, je me suis dirigée vers le bureau n°3, un peu déboussolée et là encore, fille très froide qui m'a traité comme un numéro... J'ai attendue dans la salle d'attente pendant plus de 5h,et je suis encore entrain d'attendre. Je me sentais pas du tout rassurée et surtout j'avais le sentiment de déranger, comme si ce n'était pas mon droit d'être là...

Sumita Sudan

My brother in law had patella surgery 2 weeks ago die to a work related incident. The er dr who saw him refused to fill out his forms and now we are back for a follow up which again the dr gave us a goose chase to try and get the forms filled out and his follow up didn't include X-rays. The er dr who initially treated him didn't even perform his surgery, a different dr did. I am, being a person of medical training, am so disappointed with the care and treatment of this hospital.

Jacob Ma

85 years old papa wait at ER for 9 hours and still no call... what a day

Laeticia Delacourt

Recently, I had to visit the ER due to an accident. The staff were beyond courteous, helpful, and efficient. I praise them for working so hard, especially during a pandemic. I am extremely satisfied with the treatment that I received.

fiidelis francis

Bad service

J R

So many staff and inefficient Security guards just chatting, receptionists texting and laughing. The receptionist’s phone rang and it was not even on silent mode; very unprofessional and what a mockery of tax money. Waited 5hours with lots of pain. Why would people be penalized for inefficiency? Many of the staff need to be fired and are just dead weight.Need more doctors.

Maya RM

I was at emergency yesterday, they helped me alot, I had a lot of pain, I do appreciate their manner and their service, and finally the medicine worked for me, also they called me last night and today to ask how I feel now, this is adorable, I feel I'm supported as an immigrant to Canada.

Manue Me

(Translated) We talk about judging the care of the hospital, no infrastructure, people who judge only by the appearance of the building. And for those who judge English-speaking doctors from other parts of the world, it does not take away their medical skills! On the contrary, they are often more specialized in less common disorders because they have seen elsewhere in the world! I think the service is good, the English speaking doctors are very nice and I forced myself to speak English. Here we learn both languages so we can try to understand and speak instead of criticizing! After all, it is our duty as a patient to learn about our health. Excellent service. I recommend this hospital. (Original) On parle de juger les soins de l'hôpital, pas d'infrastructures, les gens qui ne jugent que par l'apparence de la bâtisse. Et pour ceux qui jugent les médecins anglophones venant d'ailleurs dans le monde, ça ne leur ôte pas leurs compétences de médecins! Au contraire, ils sont souvent plus spécialisés dans des troubles moins communs car ils en ont vu ailleurs dans le monde! Je suis d'avis que le service est bon, les médecins anglophones sont très gentils et je me suis forcée à leur parler anglais. Ici on apprend les deux langues alors on peut essayer de comprendre et de parler à la place de critiquer! Après tout, on a le devoir en tant que patient de s'informer sur notre état de santé. Excellent service. Je recommande cet hôpital.

Joe Lu

Literally, the worst hospital I have ever, waited 6 hours, and I still am waiting for a doctor. It’s like these on call interns or residences don’t don’t care about their career or patients.

Lyes Temzi

(Translated) Excellent services doctors and surgeons super competent (Original) Excellents services médecins et chirurgiens super compétents

Claire Liu

I was in the emergency room for 7 hours, in pain! The people came after me got checked and left, and nobody can tell me why and how long I have to wait! 7 hours in pain! But the doctor and nurse are super nice!

Mah

On of the worst hospitals on earth, Nobody care even if you are dying!

Krishna Daly-Erraya

(Translated) I was losing a lot of blood, they told me to sit and wait 13 hours to see a doctor. I was losing a lot of blood, they told me to be patient and to wait 13 hours to see a doctor. (Original) I was losing a lot of blood, they told me to sit and wait 13 hours to see a doctor. Je perdais beaucoup de sang, ils m'ont dit de patienter et d'attendre 13 heures pour voir un médecin.

Roger McDonald

Hello long story was infected in 2016 in punta cana with feleria at lakeshore test done late night positive test sent to tropical disease center they did test durring the day negitive because swimmers are sleeping. I gave up on doctors . Then was called up by my local medical clinic out if the blue started running every test under the sun . Why? Finally after a 5 year wait for internal medicine was sent to the general but my appointment was Nov 10 2020 keep on saying I missed my appointment called me big stories this test is going to be done maybe dna I said wow. Then christmas came not a good time they said beginning big Jan. Then sent a letter Jan 19 they canceled then Jan 26 went their they said yes we know your positive for feleria not treating me unless they see it on my skin so I sent a letter to college des medicine and health Canada never go to that hospital all liars should be closed would not take a alien ???? their nobody can tell me why I wasn't treated for fileria since 2016 at the glen tropical disease center is criminal what they did to me next step a lawsuit if college des medicine don't take action or health Canada remove operating liscence all I need is a 2 week doxycline to treat it .but people would rather loose their liscence I studied for 5 years talked to many different countries . See you guys in court this is the way it's going to work want a doxycline for 2 weeks to treat fileria by March 15 latest or going to be the biggest malpractice lawsuit in canadian history the idot kid I saw at mtl general said yes you are positive I said why I'm not treated because tropical disease said don't believe it we hat kind of answer is this to give to a patient people like this kill people by the 15 need it hope you can read and understand I thought doctors are suppose to care and treat people I know it's abparasitebuseue because when the sun starts to set my symptoms get worse I guess need to buy doxycline black market doctors will never treat me most people that get like disease commit suicide but all that is kept hush hush I have people who work in hospitals I know the truth no care at all

Moe H

I had the worst experience in the emergency department of this hospital. I arrived at 4 am with horrible pain in my tooth. After taking tylenol all day, I was given two Advil and told to wait in the waiting room. After sitting for two hours in excruciating pain, I went to talk to a receptionist and disturbed his movie. I was talked down too and almost kicked out of the hospital for "agitating" the receptionist. All this to wait 4 hours and not even see a single doctor. I dont recommend this place at all.

Anifa Your

(Translated) We all know the state of hospitals in Quebec (budget and so on). We don't expect flannel blankets. Parcontre, respect and listening ... it's free. Stupid staff. Negligence. Never leave a loved one in the emergency room alone. Mousetrap (Original) Nous connaissons tous l'état des hopitaux au Quebec (budget et cetera). On ne s'attends pas à des couvertures en flanelle. Parcontre, le respect et l'ècoute...c'est gratuit. Personnel bête. Négligeance. Ne laissez jamais janais jamais un de vos proches à l'urgence seul. Souricière

Carrie Ann Leduc

Sympathetic staff, fully bilingual.

Xenia Sozonoff

(Translated) An endless wait in the emergency, arrived at 1h result at 7:40 for only one deplorable opinion when he could have said that much time before. Dirty places but really, unpleasant personal (Original) Une attente interminable aux urgences, arrivée à 1h résultat a 7h40 pour seulement un avis déplorables alors qu’il aurait pu dire ça bien du temps avant. Lieux sales mais vraiment, personnels désagréables

Jingyu Sun

Very impressive! I am in emergency waiting room, have been waiting for 4 hours and still not my turn.

Faisal Bhabha

Currently still waiting in the ER, 7 hours later...

Suzanne Danis

(Translated) I have been receiving treatment from a specialist for 5 years and he is an outstanding professional. So are nurses. Even during the pandemic with all the hard work they've had, everyone has been very kind. We should take the time to think that they only have 2 arms and that they too have a life and this can cause some expectations. (Original) Cela fait 5 ans que je reçois des traitements avec un spécialiste et ce dernier est un professionnel hors-pair . Les infirmières le sont tout autant . Même pendant la pandémie avec tout le travail qu'ils ont eus, tous ont été très gentils. Il faudrait prendre le temps de penser qu'ils n'ont que 2 bras et qu'eux aussi ont une vie et cela peut occasioner quelques attentes.

GF Gauthier

(Translated) << The Montreal General Hospital is a "bilingual" hospital ... >> Surely with regard to the patients of this establishment, but the same can not be said of the medical staff. ☹️ (Original) << L'Hôpital général de Montréal est un hôpital "bilingue"...>> Sûrement en ce qui concerne les patients de cet établissement, mais on ne peut en dire autant du personnelle médicale. ☹️

miguel suzor

(Translated) bad service the infermieres his beast and most of the staff does not even speak french .. (Original) mauvais service les infermieres son bete et la plus part du personel parle meme pas francais ..

Ezgi Aksulu

I waited over 12 hours for a broken ankle even though other patients with the same problem got served in a couple of hours and left the hospital. Crappy service, never will come here again!

Sandro

Better service at mcdonalds. At least they smile sometimes. The staff well... A monkey could do a better job Disorganized and dumb.

Bita S

If there is an angel that exists on earth, I saw one today in this hospital. (Montreal general hospital). Mrs. Dale Perks. (Nurse). She brought tears to my eyes. She is such a caring and patient nurse towards the patient who seemed to be homeless and all his clothes were in a mess, yet this nurse was taking good care of him and gave him so much hope and attention, etc... And I'm speechless. She is one of the best assets for the hospital. On behalf of all patients I want to thank you Mrs. Perks that good people in this world like you still exists. God bless you.

Karl R

(Translated) Systemic racism and incompetence towards French-speaking Quebecers? 1. My medical file is in English. 2. When making an appointment, you risk being hung up on the phone if you ask for service in French. 3. In the emergency room, without asking for x-rays: the nurse said I had nothing when x-rays taken elsewhere revealed a fracture. Answer to answer: as you depend on Mcgill, English will continue to be imposed on us. (Original) Racisme systémique et incompétence à l'égard des Québécois francophones ? 1. Mon dossier médical est en anglais. 2. Lors de la prise de rendez, vous risquez de vous faire raccrocher au téléphone si vous demander du service en français. 3. À l'urgence, sans avoir demandé des radiographies : l infirmier a dit que je n avais rien alors que des radiographies prises ailleurs ont révélé une fracture. Réponse à la réponse : comme vous dépendez de Mcgill, l anglais va continuer à nous êtres imposé.

Alain H

horrible, late on giving my meds every single day,, they would get a - 1000 from me if i could

Wafae Malah

Dont go there!!!!!! Dental clinic is the sort.. dont listen to what you say just go with whats in they're minddd...deforming everything you say so they sound logic....we aree humains not a rat laboratory wtfff dont ever go there trust me ive worked with dentists and ive never seen this mediocre and horrible service

D Act

Very good hospital and professional

Iris Maria

Nurses were nice, long wait times

Louise Laroche

(Translated) very very good orthopedic trauma department thank you to all of you on the other hand some people (everywhere in the hospital) should learn French BRAVO for the way you work for meals! and good food ???? for the morning of my birthday the old woman I ordered my lunch "???? party (to be at the hospital don't forget ☺) here's a photo.... (Original) département trauma orthopédique de très très bon soins merci a vous tous par contre quelques personnes ( partout dans l'hopital) devraient apprendre le francais BRAVO pour votre manière de fonctionner pour les repas ! et bonne nouritures ???? pour le matin de mon anniversaire la vielle j ai commender mon déjeuner " ???? de fête ( pour être a l’hôpital ne pas oublier ☺) voici une photo....

mike krywiak

The Montreal General Hospital helped me enormously in the last four weeks from the emergency clinic to the respiratory clinic. Special thanks to lung specialist Dr. DEBORAH ASSAYAG and her experienced and kind staff

Daniel Gromadzki

I was hit by a car while on a walk sign on Sherbrooke/St Denis street on May, 7th, 2012 at 2 P.M. suffering loss of consciousness (traumatic brain injury), subarachnoid hemorrhages, collarbone fracture, scapular fracture (blunt chest and heart trauma), neck sprain among other injuries. I was brought to the emergency room and kept there until my post-traumatic amnesia finished, i.e. late evening hours. Shortly thereafter at 1.30 A.M. at night they discharged me from the emergency room home barely walking and confused without any information on follow-up (CT of my head) which was allegedly planned by the emergency stuff (in fact it was not) ! They did not clean and close my deep wound above my left eyebrow so now I have to go for another procedure. They did not investigate my cognitive impairment in the acute post-concussive phase and never call me back for follow-up appointments (I received a phone call to pay the bill 2700 $ but they did not ask me to come for CT scan follow-up. Until today Societe de l'assurance automobile due Quebec did not pay this bill. It was paid by my European insurance). There are important information missing in my medical dossier (as the repetitive vomitting) about my health state and progress while in the emergency room! Indeed when my continuous memory was returning (not documented in the dossier but Dr. Marcoux told this to me in 2017) I had a severe nusea and vomitting. Nobody was there to help except other patients. After this event they were in the hurry to let me go home barely walking. Since then I have a chronic balance problem. Severe mistreatment and medical malpractice confirmed by other hospitals and physicians in Canada and Europe!!!! Their Ombundsman confirmed medical malpractice by writing to me. In my opinion and from my own experience afterwards it is their way of doing things and I am sure they do not feel sorry about that! Looks like criminal activity because the Supreme Court of Canada gives those physicians immunity if the survivor is compensated by the province governemental "no fault" insurance Societe de l'assurance automobile du Quebec (SAAQ). This SAAQ things then is abusing the victim conseqently for several years!!! Administrative justice is working slowly so the victim is left with serious impairment not able to work and struggling with Quebec SAAQ. Medical dossier is missing many information from my emergency stay! They call this hospital BEST CARE FOR LIFE... IT IS A JOKE.. Criminal investigation is underway in Europe because getting impartial justice in corrupted province of Quebec is nearly impossible!

Isabelle Lefebvre

Always well treated. I guess it depends which department you go to, but everything is clean.

Real Gagne

(Translated) Personel very competent they saved the life of my cojoint, he was hospitalized 35 day he had 3 operations the last one to last 12h. (Original) Personel tres competant ils ont sauver la vie de mon cojoint ,il a ete hospitalisė 35 jour il a eu 3 operations la derniere a durer 12h .

Gaston Leblanc

(Translated) Unsanitary place and incompetent staff. (Original) Endroit insalubre et personnels incompétent.

Adekunle Akeju

Sigh!

Y Essa

(Translated) We took an appointment for blood tests, at 11:00 am on the second floor of the B 02.5118 sample center, I arrived at 10:50 am I am going to number p42, they passed all the numbers behind us until p51 he is now 12:09 am still waiting, I asked the reception pk it takes so long, he replied that it is the technicians who decide who goes first, really it does not matter that no respect for the order of arrival. Really, it is a shame for this hospital. There is a serious let go. 1h30 waiting for an appointment made in advance. (Original) On a pris un rdv pour des prises de sang , a 11h00 au deuxième etage centre de prélèvements B 02.5118 , je suis arrivé a 10:50 am j a vais le numéro p42 , il ont passé tous les numéro derrière nous jusqu’à p51 il es maintenant 12h09 toujours en attente , j ai demandé au réception pk ca prend autant de temps , il ma répondu que c est les thecniciens qui décident qui passe en premier , vraiment c est du n importe qoui aucun respect pour l ordre d arrivée . Vraiment c est une honte pour cet hôpital . Il ya un laisser aller grave . 1h30 d attente pour un rdv pris a l avance .

Nick Prior

Come here if you want to wait for hours and almost die...

Yoann Lussier

(Translated) The experience from one time to another can vary and this was the case when relatives had to seek treatment. If you are lucky you will have a good doctor. The staff, the nurses and the rest of the medical teams are friendly and take care to heart. (Original) L'expérience d'une fois à l'autre peut varié et c'était le cas lorsque des proches ont dû s'y faire soigner. Si vous avez de la chance vous aurez un bon médecin. Le personnel, les infirmières et le reste des équipes medicales sont amicaux et prennent le soin à coeur.

Nac belli

(Translated) Super hospital (Original) Super hopital

Francesca Janezic

Tirage don't give a damn rude couldn't care less. Waited 5 hours they couldn't tell me when I was going to pass. I had extreme head and jaw pain left to go somewhere else not recommended. Montreal General hospital

Louis-Charles Thibodeau

It takes forever to find parking

Pierre Sieur

Absolute joke. Make you wait hours on end. Went twice and got both my important diagnostics completely wrong. Avoid at all costs!

georges safar

I waited for over that 25 minutes just to get the room number of my Dr. , no answer. The receptionist was on her coffee time.

Mista B

I was brought in with head and shoulder trama. I was told I was fine, that my shoulder was just bruised and I'd be fine in a few weeks, they wouldn't show me my xray, but they'd mail it to me, i never received it. So I went away on an aid mission and it never got better. Wasn't it'll I was in an MSF hospital in Congo where they took an xray showing a clean class three seperated shoulder and I needed to go for surgery. Didnt even need a radiologist to recognise how bad it was, o could see with my own eyes. Don't know how they are the top teams hospital.

Sutej

I went for an emergency and the staff took great care of me. The doctor had an X Ray as well as a CT scan done for me to make sure nothing was wrong. I was out very soon. I asked for vegetarian food and got spaghetti arabiatta with broccoli, tea, fruits, juice and soup. What more could I have asked for !?

Geneviève Dulude

(Translated) My condition makes me have to go to the hospital often. So I have some experience. That at the General Hospital remains the worst. I arrived there in ambulance, in pain and unbearable pain (the ambulance even took care to take a different path because each small obstacle exerted an unbearable pressure on the pain). I will not recount my experience in detail because I will do so in the official complaint that I will be carrying, but the emergency physician who "took care" of me was an unspeakable contempt for me. She preferred to make a judgment about the fact that my condition makes me have to use painkillers to relieve her. Anti-pain that I had taken before giving me back, but the pain (acute, I remember it) was getting worse, so much so that an ambulance had to be called to carry me. The emergency physician deliberately chose not to relieve the pain (I obviously needed something much stronger). She let me twist, moan and scream for five hours. She came to me and said, "I was making noise and there were other patients in the corridor." She told me to mobilize a little, that it was not necessary to stay in bed, while any movement was impossible in my case and that's what I had been trying to tell him for hours. She told the friend who was with me to keep quiet, that it was her, the doctor. She ordered him to move away from her, while he was extremely polite to her, and not to speak to her. And the staff, except a nurse, was extremely silly with me. When my situation worsened to the point where it became "physically" visible, what I originally described to her, which she had chosen to ignore, now took the form of something unusual and alarmingly, she changed her tone. But she was still offering me nothing more to investigate further and alleviate my suffering, and she let me go, twisted in a wheelchair. During the night, seeing my condition worsening and fearing irreversible complications, I decided to go to the Royal Victoria Hospital. The day and the night. I was treated with respect, dignity and empathy. It was ensured regularly that my suffering was tolerable. The emergency doctor showed me a specialist, who in turn showed me another specialist. Yes, it was long (we must deal with the system we have). But the welcome and consideration of my condition were irreproachable. I was given the appropriate tests. And it made me understand that this is what they should have done at the General Hospital. Yes, the current context is not obvious for health professionals. But there is no excuse for not wanting to relieve a patient, to judge him or to exercise his "little power", Thanks to the care and the vigilance shown by the nurses, the caregivers and the doctors to Royal Victoria Hospital, I will soon know what illness I have been suffering for years and I can be supported accordingly. As for the General Hospital, the Ombudsman and the College of Physicians will receive my formal complaint. The doctor who saw me there is not worthy to be called "caregiver". (Original) Ma condition fait en sorte que j'ai dû me rendre souvent à l'hôpital. J'ai donc une certaine expérience. Celle à l'Hôpital Général demeure la pire. J'y suis arrivée en ambulance, en souffrance et douleur insupportables (l'ambulancière a même pris soin d'emprunter un chemin différent parce que chaque petit obstacle exerçait une pression insupportable sur la douleur). Je ne raconterai pas mon expérience en détail parce que je le ferai dans la plainte officielle que je porterai, mais l'urgentologue qui s'est "occupée" de moi a été d'un mépris sans nom à mon endroit. Elle a préféré porter un jugement sur le fait que ma condition fasse en sorte que je doive avoir recours aux antidouleurs pour la soulager. Antidouleurs que j'avais pris avant de me rendre, mais la douleur (aiguë, je le rappelle) ne faisait qu'empirer au point qu'on ait dû faire appel à une ambulance pour me transporter. L'urgentologue a délibérément choisi de ne pas soulager la douleur (il me fallait de toute évidence quelque chose de beaucoup plus fort). Elle m'a laissée me tordre, gémir et hurler durant cinq heures. Elle est venue me voir pour me dire que "je faisais du bruit et qu'il y avait d'autres patients dans le corridor". Elle m'a dit de me mobiliser un peu, qu'il ne fallait pas rester couchée, alors que tout mouvement était impossible dans mon cas et que c'est ce que je m'évertuais à lui dire depuis des heures. Elle a dit à l'ami qui m'accompagnait de se taire, que c'était elle, le docteur. Elle lui a ordonné de s'éloigner d'elle, alors qu'il était d'une extrême politesse à son égard, et de ne pas lui adresser la parole. Et le personnel, sauf une infirmière, a été extrêmement bête avec moi. Lorsque ma situation a empiré au point que c'est devenu "physiquement" visible, que ce que je lui avais décrit à l'origine, qu'elle avait choisi d'ignorer, prenait maintenant la forme de quelque chose d'inhabituel et d'alarmant, elle a changé de ton. Mais elle ne me proposait toujours rien de plus pour investiguer davantage et pour alléger ma souffrance, et elle m'a laissée partir, tordue dans une chaise roulante. Durant la nuit, voyant mon état s'empirer et craignant des complications irréversibles, j'ai décidé de me rendre à l'Hôpital Royal-Victoria. Le jour et la nuit. On m'y a traitée avec respect, dignité et empathie. On s'assurait régulièrement que ma souffrance était tolérable. L'urgentologue m'a fait voir un spécialiste, qui m'a à son tour fait voir un autre spécialiste. Oui, c'était long (on doit dealer avec le système qu'on a). Mais l'accueil et la considération de mon état ont été irréprochables. On m'a fait passer les tests appropriés. Et on m'a clairement fait comprendre que c'est ce qu'ils auraient dû faire à l'Hôpital Général. Oui, le contexte actuel n'est pas évident pour les professionnels de la santé. Mais il n'y a aucune excuse à ne pas vouloir soulager un patient, à le juger ou à exercer son "petit pouvoir", Grâce aux soins et à la vigilance dont ont fait preuve les infirmières, les aide-soignants et les médecins à l'Hôpital Royal-Victoria, je saurai bientôt de quelle maladie je souffre depuis des années et je pourrai être prise en charge conséquemment. Quant à l'Hôpital Général, l'ombudsman et l'Ordre des médecins recevront ma plainte formelle. La médecin qui m'y a vue n'est pas digne de porter le nom de "soignant".

martine abc

(Translated) I am re-entry by ambulance with a problem in the eyes January 15 1/2 hours, they took my vital signs and ECG for 12 hours, they made all possible tests Ct scan, consultations with ophtalomologues, resident Dr. Neurologe Huot, thank you, fantastic internal medicine Jennifer Bisson. Day Nurse Caroline, super efficient. I removed a star because of the cleanliness and personal 3, 2 who refuses to speak to me in French by answering in English they do not comprennaient, and acted diva, their English was not the best and no employee smock that came to lecture, saying that it was an English university hospital and I had to adjust myself to the staff. I think the minimum emergency is to be served in French if applicable. This is not the time for a patient to put into his head to accommodate staff. I understand that these people can be in their last year, how will they pass their test in french? (Original) Je suis rentree en ambulance avec un probleme aux yeux le 15 janvier, en 1/2h, ils avaient pris mes signes vitaux et EKG, pendant 12 heures, ils ont fait tous les tests possibles Ct scan, consultations avec ophtalomologues, resident neurologe Dr. Huot, merci, medecine interne fantastique Jennifer Bisson. Infirmiere de jour, Caroline, super efficace. J'enleve une etoile a cause de la proprete et 3 personnels, 2 qui ont refuse de me parler en francais en repondant en anglais qu'elles ne comprennaient pas, et agissaient en diva, leur anglais n'etait pas meilleur et employe sans sarrau qui est venu me faire la morale en disant que c'etait un hopital universitaire anglais et que je devais m'ajuster au personnel. Je pense que le minimum aux urgences c'est d'etre servi en francais s'il y a lieu. Ce n'est pas le moment pour un malade de traduire dans sa tete pour accomoder le personnel. Je ne comprends que ces personnes puissent etre dans leur derniere annee, comment vont ils passer leur test en francais?

ignacio blanco

All over the place there are posters that ask you to refrain from being rude to hospital staff. It’s understandable until you as a patient attested rudely. I have been here three times for blood tests. Always the same.

Christopher Akpeokhai

Great ????

Marilène Gravel

(Translated) Very satisfied. Fast care, pleasant and courteous staff and impeccable service. I enjoyed all the time I spent there. Thank you for the good care! (Original) Très satisfaite. Prise en charge rapide, personnel agréable et courtois et service impeccable. J'ai apprécié tout le temps que j'y ai passé. Merci pour les bons soins!

Maude royer

(Translated) I was taken very quickly to the emergency room, given pain medication and fluids quickly, and tested. I am very satisfied with my experience, one of the best I have had in an emergency. (Original) J'ai été prise très rapidement à l'urgence, on m'a vite administré des médicaments pour la douleur et un soluté, et j'ai passé des tests. Je suis très satisfaite de mon expérience, une des meilleures que j'ai eu dans une urgence.

Nada Charraoue

(Translated) Worse hospital. Waiting 9am is quite normal, no awareness of the staff. They wait for patients to die in waiting rooms to react. Not only are the infrastructures worthy of a prison, but the staff is nonexistent: between coffee break and fourire chained .. Only one doctor was available for ALL patients. But what kind of emergency is this? Between desperation and pain, many people couldn't even get up when called out (if we did). We must seriously think about questioning ourselves. Where are human values? Where do we leave our paid taxes .... As much as Canada is considered a developed country, I believe these hospitals are more degraded than those of the worst countries in Africa. (Original) Pire hopital. Attendre 9h est tout a fait normal, aucune prise de conscience du personnel. Ils attendent que les patients meurent dans les salles d’attente pour réagir. Non seulement les infrastructures sont digne d’une prison, mais le personnel est inexistant: entre pause café et fourire enchaîner.. 1 seul docteur était disponible pour TOUT les patients. Mais quel genre d’urgence s’agit-il? Entre désespoir et douleur, de nombreuses personnes n’arrivaient même pas à se lever quand on les appeler (si on le faisait). Il faut serieusement penser à se remettre en question. Ou sont les valeurs humaines? Ou partent nos impos payés.... Autant le Canada est considéré comme un pays développé, je crois que ces hopitaux sont plus dégradés que ces des pires pays d’Afrique.

J Deac

(Translated) Today I went to the emergency room and received very good care, everything went very quickly. Doctors and the staff were very attentive and professional. A big thank-you! (Original) Aujourd hui je suis alle a l urgence et j ai recu de tres bon soins, tout est alle tres vite. Les docteurs et le personel ont ete tres attentiones et professionel. Un grand MERCI!

Angela Brogno

I had the best care and the staff are brilliant doctors and nurses etc..they made me feel special and the food is fantastic..

Eric Bérubé

(Translated) The sanitary instructions are really not respected I followed a video explaining the procedure for visitors, on my first visit I did not sign my presence Directional arrows are not respected by staff The security guard is exemplary nonchalance The hospital is dirty (Original) Les consignes sanitaires ne sont vraiment pas respectées J'ai suivi un vidéo expliquant la procédure à suivre pour les visiteurs, dès ma première visite je n'ai pas signé ma présence Les flèche directionnelles ne sont pas respectées par le personnel Le gardien de sécurité est d'une nonchalance exemplaire L'hôpital est sale

José Brito Jr.

This must be by far the worst possible healthcare institution in Montreal. Primarily, with it's nursing staff, who are by far the most unprofessional ; devoid of common decency and compassion. They placed my poor fiancée who was in extreme pain and rushed earlier in the morning to triage right by the nurses staff room. They began creating multiple ruckuses at almost every break hour. I asked them nicely just to refrain from yelling , as my poor fiancée whose been suffering for the past 12 hrs was trying to rest, to my surprise they "slammed" the door on my face. I work in the social sector , for long hours , and have never treated my clientele with such rudeness. Montréal Général, great job on your nursing staff's bed side manners and sensitivity training. I would not wish this inconvenience on anyone. Multiple complaints will follow this review.

Lee R

I recently visited the emergency department at this Hospital for an examination. The staff were super friendly, caring, loving and genuinely concern for you. They treated you with respect and dignity. Hats off to all you wonderful staff members for a job well done even while we all have to deal with a global pandemic which is stressful in itself.

S Melo

(Translated) The dental clinic is very good: very good price, and the waiting was not too long in the emergency. All the enclosures were vices. (Original) La clinique dentaire est vrm super: tres bon prix, et l'attente a ete pas trop longue a l'urgence. Toutes les enfermieres etaient vrm nices.

S Melo

(Translated) The dental clinic is very good: very good price, and the waiting was not too long in the emergency. All the enclosures were vices. (Original) La clinique dentaire est vrm super: tres bon prix, et l'attente a ete pas trop longue a l'urgence. Toutes les enfermieres etaient vrm nices.

Nadia D

It's sad to see this Hospital in such a condition, aside from the building being old. In Emergency, there werent enough chairs for people to sit for Godsakes!

andy nobby

(Translated) We've been waiting in the emergency room for 12 hours, a real shame! It borders on the ridiculous. Finally it's 4 pm !! (Original) Ça fait 12h qu'on attend à l'urgence, une vraie honte ! Ça frise le ridicule. Finalement c'est 16 hrs !!

storm parris

I was very lucky went to the jewish and charles- lemoyne those doctors got thiers degrees from a pizza box at least this hospital has thinkers great teamwork if it wasn't for them i would be paralyzed

J

I got corona vaccine in this place :) Employees and doctors are super nice and calm. Recommend this place for the covid vaccination.

Melissa Robinson

This review is specifically regarding my experience in the ER, doctors had to use the flashlight on their phones to look at my issue. I was in a hallway with dim lighting my entire stay. The PAB would turn my bell off without coming to see me. Overall terrible experience, take your chances at the Glen.

kareem karam

I can't believe that this is a hospital in Canada !!! The nurses are extremely rude and hostile seriously unbelievable!!!!

Sarah Gorguos

(Translated) In the emergency room, both nursing and non-nursing staff are pleasant and professional. Thank you for the care and kindness. (Original) À l'urgence, le personnel soignant ainsi que non soignant est agréable et professionnel. Merci pour les soins et la gentillesse.

Steven Cassin

Sadly the events that unfolded on January 23rd, 2022 will not bring back my mother but I will use this opportunity to warn others.....stay far away from this hospital and their emergency department. The doctor who was in charge of my mother demonstrated blatant disrespect and disregard for the situation. His level of disorganization was astonishing. He contradicted a neurologist and in the presence of a nurse ridiculed his colleagues advising us that it would be a mistake to take the advise from a doctor who was younger than his own kids. His bed-side manner and level of compassion toward us is a violation of how a doctor should compose themselves. We received a call for my mothers' hip surgery based on her CT scan showing a hip fracture which was not even the case. Not sure whos CT scan they were looking at. A terribly disorganized, fragmented hospital. Shocking and given the latest review not surprising. For the purpose of this posting I will not name the doctor, but shame on you sir, shame on you. For a doctor who explained to me has so much experience and knowledge; I am shocked and utterly disgusted by your behavior. A young physically and mentally fit person just suddenly being near-passing or being in her state is so difficult for the family and you sir did nothing but make the situation worse. Your disorganization, ridicule of fellow doctors, bed-side manner and total lack of compassion are the very reason this system is so highly criticized. I am sure there are many component doctors at the Montreal General, but you sir having very poorly represented the hospital but situation likes this only continue to happen when even poorer management doesn't step in. This will not my mother back, but people reading this, if the ambulance paramedic says they are taking you to this hospital, please do everything possible to stay away. For the sake of your loved ones....stay away.

Philippe Belliard

(Translated) 5 minutes to demand $ 950 including $ 200 immediately, but after 3 hours of waiting with an open wound, still no one to take care of my son. Hospital unworthy of a country like Canada (Original) 5 minutes pour exiger $950 dont $200 immédiatement, mais après 3 heures d’attente avec une plaie ouverte, toujours personne pour s’occuper de mon fils. Hôpital indigne d’un pays comme le Canada

Nour S

Worse place ever my father did his opration there after 9 days he died because of the surgery was not successful without the right follow-up from his doctor

sasha Thomas

Does this hospital gives you pictures of your ultrasound to keep because some hospital dont give u your ultrasound pictures please help asap?????

Sandy Cowan

(Translated) Poor service, no follow-up between the doctor and the patient's spouse. Changes the patient's room without following up on the patient's objects and does not notify the family where the patient is made. Have lost my spouse's dentures and coat, linen and shoes and no one can help me find them. (Original) Service minable aucun suivi entre medecin et conjointe du patient . Change les patient de chambre sans faire de suivi d es objet du patient et n avis pas la famille ou est rendu patient .Ont perdu le dentier et manteau linge et soulier de mon conjoint et personne ne peux m aider a les retrouver.

ZEJING GAO

The poorest hospital I ever been. I throw up one hour once time, I did not have anything in my stomach, even I can't drink water! This situation is last for all day, I feel very weak even can't move. The most important thing is that I am totally out of water. Cause every time I drink, I will throw them up, even the gastric acid, and bile. I went there 12:00pm and wait until 6:30am, the nurse has a very bad attitude to me. And At last I want to ask how many people before me, she just ignore me like she can"t hear that. So I go back to home without any treatment. I have the worst experience in there. Advise: if you were given a blue slip of paper on your arms, you could just go home or change another hospital. No one will care you. Never never go to this hospital, it is the worst.

Pat Chibok

They saved my life , saved my leg from being amputated . The food sucks but so does all hospital food. Nurses were very nice and attentive .

mardi “BigMama” E

Clean and friendly but again it's a hospital.

Gabriel Ritchot

(Translated) go to the emergency 2 times in 2 weeks. waiting from 12 to 15 hours to suffer each time. ridiculous. (Original) aller a l'urgence 2 fois en 2 semaines. attente de 12 a 15 heures a souffrir chaque fois. ridicule.

SoBel

(Translated) Absolutely zero cleanliness! Frankly shame that a hospital in Quebec allows itself to be so dirty and messy. I am totally disgusted! Plus, during a global pandemic ... Incredibly rude and cold staff! Dangerously long wait in emergency without seeing a doctor. It feels like a prison rather than a health center. Totally aberrant experience. Absolutely mediocre health system! Very sad to see that one cannot feel confident when seeking treatment at home. (Original) Propreté absolument zéro! Franchement la honte qu’un hôpital au Québec se permette d’être aussi sale et malpropre. Je suis totalement dégoûtée! En plus, durant une pandémie mondiale...Personnel incroyablement impoli et froid! Attente à l’urgence dangereusement longue sans voir de médecin. On se croirait en prison plutôt que dans un centre de santé. Expérience totalement aberrante. Système de santé absolument médiocre! Très triste de voir qu’on ne peut se sentir en confiance lorsqu’on se fait soigner chez soi.

Brickinthe Head

Crappy service and the doctors all seem like they gave up on their careers. We were in the emergency for 2 days, only to be sent back home bc "everything looked fine", went back to another hospital immediately and found dehydration, c-diff, and inflammation in the intestines. Garbage hospital with equally garbage staff at MGH.

Gretta Aguon

I hated it! Worst hospital in the entire world! I was dying, I needed a surgery and they didnt do anything because they dont take my insurance and they asked me to pay $850+ before I could see a doctor. I am an exchange student and I didnt have the money. They just dont care, they said that it is the law "sorry". Yeah right, if it was their daughter who was dying they wouldn't just say sorry! I cant just fkn believe it! They would have let me died! I dont recommend this to anyone, and if you are a student and you have something serious, just go back to your country because here they will let you die!!

Gaby Dubuc

(Translated) They saved my nephew. Thanks Great Lord see you. (Original) Ils ont sauvé mon neveu. Thanks Great Lord see you.

Trevor C

more sub human treatment under the mcGILL BANNER. A NECK INJURY FROM LAST APRIL! thats destroyed my quality of life and ability to provide for my family. still waiting for a neurology referral from a so called "dr" suzanne morin who has a bad habit of eye rolling, ignoring patient symptoms and statements, and making condescending comments throughout. glad i recorded everything, should make the coming malpractice suit smoother. merry x mas to all the delusional mcgill alumni that have forgotten their oath but still cash the pay check. before your p.r. shills answer to tell me to talk to an ombudsman. i have tried that. LAST SUMMER!!!! STILL WAITING FOR AN ANSWER!!!!!check the name and call me. do YOUR job! look up my name, talk to susanne morin. last i saw her was in september, when she told me i was "competing" with far more severe injuries and it would be "maybe 4 months, i dont know" . again, everything is audio recorded, as i would encourage every patient to do.

Kamalpreet Kaur

Cannot give zero. Had came to Emergency around 9pm but had to wait for blood results till 6am. Horrible experience.

felix Vinci Archambault

This is by far the worst hospital I have ever been to. I got there for a serious virus with my throat. Obviously they had to check if it was Covid .16 hours later. NO RESULTS FOR MY PCR NO RESULTS FOR MY THROAT SWAB. Also, I clearly stated when I arrived that I was allergic to Ibuprofen. Well guess what ? They injected me with an antibiotic from the same family. I got an allergic reaction that almost killed me and had to stay an extra 6 hours to be checked. I have called over 16 times today. No way to get an answer. I will be meeting my lawyer tomorrow first hour to press charges. Enough is enough and I encourage everyone to do so until they get it together. Also I sent the file to J E and they're considering it.

Amir Pishvai

i just came from mcgill hospital, and staff here care way more, nice people old building but amazing and nurses,

Karen L

Great friendly staff

Faisal Hasan

Don’t waste your time, go to another hospital.

Navneet Sekhon

Horrible service at the orthopedist clinic. The doctors are just chasing each other and “running around” but not taking in any patients. They have the waiting room flooded with patients and all their room are booked. I had an appointment for 11:00am and it’s past 3 and I haven’t been seen by the doctor.

fatemeh akbary

(Translated) the care teams are really irresponsible (Original) les équipes de soins sont vraiment irresponsable

Jérôme Favant

(Translated) Hand clinic / plastic surgeon: Very disappointing service / diagnosis for a team that supposedly pushes the boundaries in the field ... (Original) Clinique de la main/plasticien : Service/diagnostic très décevant pour une équipe qui soit disant repousse les limites dans le domaine...

George Williams

Their policy is to refuse to process any insurance other than a Canada Health Card because it's "too much paperwork". So if, like me, you're from a country (UK in my case) who's citizens aren't eligible for Canadian health care, you will pay in full and will have a 0% chance of having any of it refunded by your insurer, even if your policy entitles you to coverage! They wanted to charge me $900 for a tetanus shot! I must say the receptionist was very helpful and advised me of other places I could get the shot, but what horrible policy. If I break a leg or bang my head or have a heart attack or something I'll just have to pay up!

Greg N

I’ve spent time in remote hospitals in 3rd world countries multiple times. All were cleaner, quicker, and more professional than Montreal General. I had no idea healthcare in Quebec was so bad. I spent 8 hours in the ER hoping I didnt die waiting for what should’ve been a high priority call. The rusty bed frame had ‘Iran Sports Dep’ marked on it. The bed had fresh, questionable stains on it. Reminds me of motels that charge by the hour. The doctor did no examination, no tests, no attempt to really do much of anything, just 1 minute of dismissive attention after 8 hours. No advice, solutions, nothing. At least if you die at home, you get to keep an ounce of dignity.

Asim Khokhar

The doctors and staff at This Hospital are great but the building itself brings you back in time seriously needs renovations

Pierre N

(Translated) I wish I could have given a less than one star review. One of the worst experiences of my life. Endless hours of waiting in the emergency room, patients left alone in pain and begging for help with indifference from staff completely overwhelmed and disorganized. I was left alone in a hallway, without anyone coming to take care of me for hours. Being a non-resident of Canada, I had to pay fees, harassed by the staff who came to bring me the numeris machine in my bed. I was then unable to obtain the invoices and the medical file necessary for my insurance. To pay for it couldn't wait 5 minutes, but to get the documents you will have to wait months and face incompetent, indifferent staff without any compassion. NEVER GO TO THIS HOSPITAL! (Original) J'aurais voulu pouvoir donner un avis inférieur à une étoile. Une des pires expériences de toute ma vie. Des heures d'attente interminables aux urgences, des patients laissés seuls qui souffrent et qui appellent à l'aide dans l’indifférence du personnel complètement débordé et désorganisé. On m'a abandonné seul dans un couloir, sans que personne ne vienne s'occuper de moi durant des heures. Etant non résident du Canada, j'ai du payer des frais, harcelé par le personnel qui est venu m'apporter la machine numeris dans mon lit. Impossible par la suite d'obtenir les factures et le dossier médical nécessaires pour mon assurance. Pour payer ça ne pouvait pas attendre 5 minutes, mais pour obtenir les documents il vous faudra attendre des mois et faire face à un personnel incompétent, indifférent sans aucune compassion. N'ALLEZ JAMAIS DANS CET HÔPITAL!

W.

A music therapist, Danny, and a nurse named Svetlana really helped me out a lot whilst I was here. They had a really profound effect on me and I have so much love and gratitude for them, and the treatment I received in general. I was here several months ago but I still think about them and the things they told me almost everyday. Thank you ❤????

Andy Luangrath

This is an hospital so you don't come here to have fun like you do in attractions, restaurants & stores. You come here because you or your relative is injured or ill. Doctors & nurses can be impatient because they had lots of other patients to care of, along with short of staffs and if you're not good to explain your pains in more medical terms, expect arguments from them. We as Canadians always boast about how we get free healthcare compared to other countries, but this hospital is a good example the drawbacks of it, you have to wait for hours for treatments. Make sure to bring a charger for your mobile devices and since this hospital has free Wifi, you can get distracted to the point that waiting is more bearable there. Also, their restaurant at the main entrance floor is decently priced, can't say the same with the foods at the vending machines.

Sheila McCulley

Avoid this hospital, the MUHC and any Quebec hospital if possible! Quebec was the only Canadian province that refused to participate in a national survey of medical accidents & deaths. Now I know why! I'm lucky to be even walking after a botched spine surgery (won't be able to do so for much longer), but even worse, the doctors & administration do everything to deny any accidents/mistakes, even to the point of refusing to perform tests, redoing tests to refute (i.e. lie about) previous results, changing surgical reports, etc. Do yourself a favor and leave the province if you can: medical care is substandard!

Tarun Anand

Worst experience ever in a hospital . Waited for 6 hours and still no call from the doctor . That’s the case in emergency. I wonder how bad the medical institutions are . This one is funded by @McGill

Alexandre Bergeron

The spine surgeon Dr. Reindl gave me back my life after more than 3 years of back issues. As soon as I got an appointment with the surgeon, the General Hospital handled my case so well. They are responsive, very polite and very professional. Thank you to all the staff, I can't possibly thank you all enough. You truly saved me.

thi thuy hoa Le

(Translated) University Hospital, Hospital at the top of the mountain, beautiful view through the window, need renovation and maintenance. Even though it was a famous hospital: no one wants to be sick and come to the hospital. We come because we do not have a choice (Original) Hôpital universitaire, Hôpital en haut de la montagne, belle vue par la fenêtre, besoin de rénovation et d'entretien. Même si c'était un hopital renommé: personne ne veut être malade et venir à l'hôpital. On vient parce qu'on n'a pas le choix