Reviews of Montreal Children's Hospital (Hospital)

Sergei Bondarenko

Sheat

Dave Polsky

The hospital management team should be ashamed of itself. Having unfortunately been here multiple times over the last month I can assure you there is no “short wait” times, only 5 hour minimum from time of registration to first seeing a doctor, and often 8+. Severe cases still are hours until first seen. And then extensive waits for testing, follow up with the doctor, etc. And doctors are hesitant to order multiple tests, often wanting to do one (urine for example), wait a long time for results, then order blood work, wait a long time for results, etc. Instead of just doing broad testing to begin with to get a proper diagnosis (like other hospitals I’ve been to do). The waiting areas are over capacity, with contagious coughing children packed into small waiting areas. My daughter and I got gastro our last visit here because of this. I’ve been to children’s hospitals in other provinces and this is BY FAR the worst I’ve ever seen, not even the same ballpark. I would guess staff levels are 50% or less from where they need to be to get to what most people would consider “acceptable” wait times and service let alone GOOD. Truly a horrifying experience every time I’ve come here. Avoid at all costs if you can. And if anyone from MUHC reads this, PLEASE do something. When the entire waiting room is full 24 hours a day on a regular basis and all anyone can talk about is how slow this place is, you obviously have a serious problem.

Providence Salumu

Tremendously excellent! They take great care of children there. A million of thanks to the whole medical staff!!!

Rebecca Gilhespy

Didn't expect much but the staff and service were amazing. My toddler broke his leg and it took 4 hours from beginning to end to get registered, see the doctor, get the cast etc. so it wasn't too much of an ordeal for either of us.

Adam Bohbot

Daughter has a broken arm. We went there at four p.m. . Came back at midnight and they weren't able to put a cast on her because the cast guy leaves at 10 p.m. We came back the next day at 8 a.m. and we were still there till lunch.

Moustapha Gaye

(Translated) such a noble gesture of supporting human beings (Original) un geste aussi noble de soutenir des êtres humains

Fattou Mac

(Translated) Insatistaite! I made an appointment vs with a physio for my baby of 9 months who has a torticollis She examined the lil and she said she is not a torticolis !!!!!! Yes but his head is leaning to the right and everyone tells me a torticollis so you have to take charge and follow up! Qd I asked for the next rwndez vs, she responds to me there is no next appointment vs! Call for an appointment vs if you think it's necessary ???????? And my son is following up with a physio in saint justine since August !! Waw what differences !!! Bad experience! I do not want to come back to this hospital anymore! (Original) Insatistaite! J ai pris rendez vs avec une physio pour mon bebe de 9 mois qui a une torticolis Elle a examiné le ptit et elle ns a dit il n a pas une torticolis!!!!!! Oui mais sa tete est penché a droite et tt le monde me dit une torticolis donc il faut le prendre en charge et faire un suivi ! Qd j ai demandé pr le prochain rwndez vs , elle me repond y a pas de prochain rendez vs !!! Appeler pour un rendez vs si vs jugez nécessaire ???????? Et la mon fils fait un suivi avec une physio à saint justine depuis le mois d Aout!!!! Waw quel divergences!!! Mauvaise experience! Je ne veux plus revenir a cet hopital!

Irina Cazac

Try to avoid this hospital, this is nonsense- I mean waiting times, go to a smaller out of town if you can. Why so many invested if there is always only one doctor that is serving the emergency and the waiting time is more than 10 hours. And nobody is evaluating properly.

Michelle

Good place, the doctors are excellent.

Manuela P

Great staff!

Jagan Gill

Very good care provides and parking fees is very very reasonable even cheaper than street parking

Hassan Esmaeili Dahka

Very good hospital for baby specialty occupational therapy

Gracias Mvita

(Translated) Hospital that helps a lot in the world (Original) Hôpital qui aide beaucoup dans les monde

ALi Baba

Worst hospital ever!!!!

Josef Matějka

(Translated) For banal treatment and a prescription for antibiotics, we paid 800 CAD, and even then it took more than an hour. (Original) Za banální ošetření a předpis na antibiotika jsme zaplatili 800 CAD a i tak to trvalo více než hodinu.

Mina Ghobrial

Very good hospital, they are professional, speed examination and clean place

Rayan’s Family

Very bad and unprofessional doctor in the world. I came at 11:30 pm and was waiting to be called till 3:30am. Then i was waiting for the doctor in the room till 5:20am. The doctor touched my daughter’s stomach and asked to give her Tylenol and go back. And if she vomited blood then bring her. My daughter had a severe gastric pain and was ignored. As a helpless father i am so disappointed.

Dry Yellow Peas

I see the most negative reviews are from the waiting times in the ER. Not arguing with that: waited with my teenager who herself heard the public announcement that the wait would be 6 hours, and decided to get up and go home. The ER was not crowded at all at that time. I agree with many that the ER is understaffed. But, I am giving 5 stars because of the experience with my other child who underwent neurosurgery. I was researching online different children hospitals in Canada for this type of surgery and Montreal's is the only one out of two (the other one is Toronto's). The care and the technology that was bestowed on my child was fantastic.

Gloria Y. Rodriguez

(Translated) 7 hours of careless wait with a very sick girl, after 6 days of fever. (Original) 7 heures d’attente sans attention avec une fille très malade, après 6 jeur de fièvre.

Tarik Boudfir

Please wait and don't ask if you are close to see some one or not. The gouvernoment wast mony for nothing.

Janie Bélanger

(Translated) Excellent medical staff. Extremely efficient and fast emergency! Nothing to compare with hospitals such as Hotel Dieu Saint-Jérôme ... (Original) Excellent personnel médical. Urgence extrêmement efficace et rapide ! Rien à comparer avec les hôpitaux tel que Hotel Dieu Saint-Jérôme...

Chanel Desgroseillers

(Translated) To take care of our precious ones, this is the best of all hospitals! Thank you for everything !!! (Original) Pour prendre soins de nos précieux, c'est le meilleur de tous les hôpitaux! Merci pour tout !!!

Luis Felipe Vieira

Really good service. Wish only it would be a little faster.

Lisa De Paola

"Fast tracked" meant waiting over five hours. Clearly disorganized and understaffed. Experience depends on doctor. There's a woman doctor who is a dragon lady, whenever we get her we know it's going to be a circus. My child's doctor said to avoid taking her at all times, get her through the night and go to clinic in morning.but it's hard when your child is very sick. After experiencing Ontarios health care - fast, nice environment, good doctors- it's hard to accept the care here.

Luis Fernández

Emergency is a total mess.... Waiting for hours (long hours more than 8) to see a doctor (the only one in the night shift) this is not 1st world medicine at all !!!

Jna

Bad experience with the staff. Not human at all. We stayed 12 hours. They don't care about my baby. She is 2 months. The garda staff was also very arrogant. Last time for me

Jna

Bad experience with the staff. Not human at all. We stayed 12 hours. They don't care about my baby. She is 2 months. The garda staff was also very arrogant. Last time for me

Richard Reynoso

Its a good hospital. I had great service after my daughters surgery

Marilyne Descôteaux-Grenier

(Translated) They saved my baby girl 4 months ago, she had convulsions at birth and she was transferred to Children's, a wonderful hospital with competent professionals. Thanks to the neonatal intensive care team & their neurologist for saving my little Mya. ???? (Original) Ils ont sauvé ma petite fille il y 4 mois elle a eu des convulsions à la naissance et elle a été transféré à Children's, merveilleuse hôpital avec des professionnels compétents. Merci à l’équipe de soins intensifs néonatalogies & son neurologue d’avoir sauvé ma petite Mya. ????

Thomas d'Auteuil

Last year, I passed 5 days on a hospital bed there and I just loved the way residents and actual doctors took care of me. It was so good that it felt like I was home, and, actually, I was kind of sad when it was time to go back to normal life… P.S. food is fine

Sabryna Gauthier SGM

(Translated) After being transferred urgently with my 16-month chip in respiratory arrest, the doctor refused to speak to me in French. And we received with a stupid air and a lack of professionalism! (Original) Après avoir été transféré d'urgence avec ma puce de 16 mois en arrêt respiratoire le medecin a refusé de me parler francais. Et nous as reçu avec une air bête et un manque de professionnalisme!

Leyla

(Translated) No respect for patients ... (Original) Aucun respect envers les patients…

francesco carnaverone

(Translated) Very good attentive perssonel service (Original) Très bon service perssonel attentionnée

Patrick Dufresne

Really great place. Wait time can be long, but not if the child's condition is serious. I mean, if it's for a cold or something similar, you'll wait just like anywhere else. But they have a two step "triage" that is really effective. THEY CARE about your kid :)

Josh Owen

I think someone has to understand that having a 8 months old baby without a critical condition is not a reason for the emergency room to keep his parents waiting for 4 hours because there are other more urgent cases.

Richard Beauchemin

Top-to-bottom a place of wonderful caring.

TT DS

Overpriced $15 or more parking. Typical 3-12 hour Hospital wait time to see a Doctor after 1 hour triage with Nurse.

Abdul Wahab

Great hospital

Clinique Médicale 1851

(Translated) Defective telephone service (Original) Service téléphonique defectueux

Maryam Z

The ER team in children's hospital are amazing. They saved my kids few times and they are super professional. The website wait or Go is also an amazing tool to know how many people are waiting in the ER. Thank you ER team. The parking is quite expensive but convenient.

Alejandra Milan Olivares

(Translated) In my opinion the worst hospital !!! The doctor did not want to examine him .... I was the one who demanded to do it. I waited 4pm to be told that she has nothing. I went to another hospital in another region and they found the cause. (Original) À mon avis la pire hôpital!!! Le médecin ne voulais pas l'examiner....c'est moi qui a exigé de le faire. J'ai attendu 16h pour me faire dire qu'elle n'a rien. Je suis aller à un autre hôpital d'une autre région et ils ont trouvé la cause.

Sebastian R

Excellent!

Antti Koskela

Staff is great and the building is new, but appointments are always super late (so prepare to spend your whole day) and they might require you to FAX them documents. Took me a while to figure out where I can do that...

Chris Johnston

Clean, brand new hospital. Very helpful and very friendly staff. My partner wouldn't be here without you!

Jay Weiss

Great service thank you

Gaurav Kashyap

Vryy good hospital and hospitality

Dennis David Jr

The staff regularly update wait times. Announcements are in french and english. And the waiting area is much much better than any hospitals I’ve ever seen.

Christian Auger

(Translated) Waiting time of 5 hours before seeing the doctor. As a bonus, $ 30 parking fee. Indecent! (Original) Temps d'attente de 5 h avant de voir le médecin. En prime, 30 $ de frais de stationnement. Indécent !

aissatou sow

(Translated) Very efficient service. Courteous and welcoming staff (Original) Service très efficace. Personnel courtois et accueillant

Impôts Figueroa

(Translated) Disappointingly, my daughter has been vomiting for more than three weeks. Yesterday, she ran out of air, she was suffocating because she did not seem to be able to vomit. Her complexion to change color. I was very scared. I waited 7 hours, without seeing a doctor and being told that his blood is normal, so they send me home. My daughter still continues to choke on vomiting. Not satisfied at all. (Original) Décevant, ma fille vomit depuis plus de trois semaines. Hier, elle s'est mise à manquer d'air, elle suffoquait car elle ne semblait pas pouvoir vomir. Son teint à changer de couleur. J'ai eut très peur. J'ai attendu 7 heures, sans voir de médecin et me faire dire, que son sang est normal alors on me retourne à la maison. Ma fille continue encore à s'étouffer en vomir. Pas satisfaite du tout.

Natacha Migneault

(Translated) Ultra efficient emergency department. Thank you (Original) Service des urgences ultra efficace. Merci

Edward Phillip (Phil)

One of the best hospital in Montreal... the staff is so friendly and helpful... the place is so clean... other than the waiting list this place is amazing....

Azim Maknojia

worst wait time. Took my kid twice and both time waited more than 6 hrs.

Byby Daniel

I did not wait long and the staff were really caring and took good care of me!!

naveen bobby

Worst place to visit.. Their wait times are no where near acceptable. When you go to emergency, Wait times are more than 8 hours. Like are these guys for real? Avoid this place at any cost. I came back home after knowing the wait times.. I waited 2 hours and was told it would take another six hours for my turn. No Thank you.

Gianluca Spagnolo

"apparently" my ear was hurting due to a build up of wax, when i went to another hospital, i suddenly had an infection, so i took anti-biotics and it felt much better, the first hospital was montreal children, the second one was " la cite de sante" in laval. unprofessional, uneducated, how dare you call yourself a hospital

Geffen Alon

Worst hospital in the world. Staff are not human. And the nurses act like their queens. Every time you ask how much time they say you should be lucky to be their. Wait times are 10 hours+ and the hospital smells very bad. They treat …

Matthieu Houle

Truly amazing people. Thanks for taking care of my daughter!!!

Charles Casavant

(Translated) Arrived there we must spend a week the social workers and doctor and all the staff tell me pay your parking ticket and we will pay you when you go to take a pass of 7 days. So I pay the first 3 days and when going to take the pass I am told that he only refunds half of my tickets. Already it is expensive parking we are stealing our money and more. (Original) Arrivé là bas on doit passer une semaine la travailleuses sociale ainsi que médecin et tout le personnel me dit paye ton ticket de parking et on va te rembourser quand tu iras pour prendre une passe de 7jours. Donc je paye les 3 premières journées et lorsque vais pour prendre la passe on me dit qu'il rembourse seulement la moitié de mes billets. Déjà que c'est cher le parking on nous vol notre argent en plus.

Holly Dudley

My dad works there and I get to go even when im not sic.

Y W

Hello, To be honest I was expected a lower review for MCH when I searched for. it's 4 starts now (Apr5 2016) based on 50 review??, so probably my experience ( only emergency dep related )is just an exception from the rule. Here are the facts: 1. came with a kid 10 y.old at 21:10 Apr4 2016 2. Initial Triage 22:20 3. Gave up on waiting and left home without seen a doctor at 3:20am So MANY people sleeping everywhere possible, swinging , hoping, kids crying, horrible experience (I am not complain on this), asked a guy at reception, why it takes so long, he said it's normal it's only 1(one) doctor ALWAYS during a night hours . To be honest, I though ONE doctor during the night hours it's for a sort of small town/village based cliniques, but not for Montreal Children Hospital Emergency Department, but I could be wrong (we are not Canada based). I'd like to believe, it's co-coincidence - bad luck, bad time.. but that's it not more not less.

Jonathan Boivin

(Translated) After his birth our son was transferred maxime transfer here a very rare disease unfortunately they lost his fight but during the 7 months they remained labas at 9c we met outstanding professionals who give him care more we sum The exterior of Montreal is 3 hours away, the teams have also taken good care of us, etc. Thank you very much to the whole teams of the 9c thanks to people like you a disastrous experience can be easier to cross big thank you to all and all the specialists met (Original) Suite a sa naissance notre fils maxime fut transféré dugence ici du a un maladie tres rare malheureusement ils a perdu son combat mais durant les 7mois quils est reste labas au 9c nous avons rencontré des professionnels hors pair qui lui on donner des soins deplus nous somme de l extérieure de Montréal sois a 3 heure de route l équipes se sont aussi bien occupé de nous logement etc merci beaucoup a l équipes entières du9c grace a des gens comme vous une expérience désastreuses peux etres plus facile a traverser gros merci a tous et a tout les spécialistes rencontré

Virginie Vachon-boudrias

(Translated) I went to the Montreal Children's Hospital for my cold and went to X-rays for my left leg (Original) Je suis allée à l'hôpital Montréal pour enfants pour mon rhume et je aller la pour faire des radiographies pour ma jambe gauche

Tabitha Santamaria

Quick emergency. Went for my 3 months old baby and was out after 3 hours. Very efficient nurses and doctors. I will go here from now on. However the parking is quite expensive. We paid 24$ for 3 hrs !

TIABSIMH

Our experience was great our kid didn't feel well and after calling 811 we were recommended to go to the emergency. Courteous staff didn't wait that long either.

Jessa C

(Translated) Unfortunately, I cannot give this property a 5 star rating. I was there with my 1 month old baby who was sick. Despite their expertise (good diagnosis, excellent triage), the lack of gentleness manifested with babies is disconcerting. I sincerely wonder how it is that some nurses and / or doctors can lack skills to such an extent. They were unable to place fluids on my baby to hydrate him. They stung my child in 7 different places, she had bruises all over it. Finally to collect my baby's urine, a catheter was inserted, like an adult. I strongly suggest everyone to avoid such unnecessary pain for your child. DIRECT meeting at Sainte-Justine Hospital where they have much more advanced techniques. They treated my daughter quickly and she didn't feel a thing. A slight prick on the tip of the finger and they had all the necessary results to make a correct diagnosis. (Original) Malheureusement, je ne peux attribuer un 5 étoiles à cet établissement. J'y ai été avec mon bébé de 1 mois qui était malade. Malgré leur expertise ( bon diagnostic, excellent triage ), le manque de douceur manifeste avec les bébés est déconcertant. Je me questionne sincèrement comment se fait-il que certaines infirmières et/ou médecins puissent manquer à un tel point d'aptitudes. Ils ont été incapables de placer un soluté à mon bébé pour l'hydrater. Ils ont piqué mon enfant à 7 places différentes, elle avait des bleus partout. Finalement pour recueillir l'urine de mon bébé, un cathéter lui a été inséré, comme pour un adulte. Je suggère fortement à tous d'éviter à votre enfant de telles douleurs inutiles. RDV DIRECT à l'Hôpital Sainte-Justine où ils ont des techniques beaucoup plus avancées. Ils ont soigné ma fille rapidement et elle n'a rien senti. Une légère piqûre au bout du doigt et ils avaient tous les résultats nécéssaires bour faire un bon diagnostic.

igor demenko

(Translated) Very disappointing ... arrived at the hospital with a 9-month-old baby who had been fleeing 39.4-40.0 c • for 2 days. The triage nurse tells us that the fever is not fatal and that we usually have to wait 48-72h before going to the emergency room ... then telling us that we are not a priority and that we will wait at least 5-6 hours by telling us indirectly that we came for nothing .... Very nice hospital, but unfortunately not practical ... to see a doctor must be between life and death. (Original) Tres decevant... arrivé a l'hopital avec un bébé de 9 mois qui fesait de la fievre 39.4- 40.0 c• depuis 2 jours. L'infirmiere au triage nous dis que de la fievre n'est pas mortel et que habituellement il faut attendre 48-72h avant de se presenter aux urgences... ensuite en nous disant qu'on n'est pas une priorité et qu on va attendre aumoins 5-6 heures en nous disant indirectement qu'on est venu pour rien.... Tres beau hopital, mais malheureusement peu pratique... pour voir un medecin il faut etre entre la vie et la mort.

radia Berchiche

(Translated) Very long waiting time in emergencies. If you happen to go there at night, it's the real ordeal, even when you are called to have an extra hour waiting in an exam room without any information. With the bonus of an unpleasant staff. (Original) Temps d’attente hyper long aux urgences. Si par malheur vous y allez la nuit c’est le véritable calvaire , même quand on vous appelle prévoir un temps d’attente d’heure supplémentaire dans une salle d’examen sans aucune information. Avec en prime un personnel désagréable.

Daniel Spasov

Dr. Di Meglio THANK YOU! A year ago just in time for the Holiday season my sister a 13 y.o. was referred to dr Di Meglio for GAD. Thank you for everything you have done for my family. Dr. Di Meglio saved my sister from her anxiety and eating disorder. Now a year later she is at healthy weight, her anxiety is almost completely gone and during the whole year she received the treatments she needed from psychologists,psychiatrist and doctors. Dr. Di Meglio, was following her for weeks, every week weighing her and making sure she stays on track with meds. Thank you for saving our family, thank you for comforting us when we needed it and thank you for being so understanding. Dr. Di Meglio called every time when we couldn't make it to the appointment or when we started having distants appointments she was still calling to check not only on my sister but on all of us. She is an amazing doctor.

Bander Kutbi

Wife delivered here, obstetrics service is good. Peds is not so bad, had to wait 3 hours for them to see my daughter.

Nizar EL Mourad

stupid ! spending billions and make us wait for 8 hours. Why bother to do nothing

StrawChain pro

This is the most rediculous service ever. Only one doctor available........waiting time 6 hours, after we waited 6 hours, they told us 7 to 8 hours.

Cathy Reiber

CAUSE THEY GIVE YOU GOOD SERVICES THERE

Nguyen hoa Ngan

It's very good the team of doctor. Thank a lot of resident doctor Armen. i like the way that they take care about the patient. The blood test and urina test are very fast.... a thousand thanks for all personel of this hopital.

Ou dayana

(Translated) The worst experience, I went for a blood test for my 17 month old baby… maybe it was too late because the staff seemed to want to leave around 2:40 am… the two doctor did not give any advice or instructions .. is the first time that my baby is stinging .. he really cried because the doctor is moving the syringe that was already inside my little one's arm…. I will never go back to hopefully don't need (Original) La plus pire expérience , je suis aller pour une prélèvements sanguin pour mon bébé 17 mois … peut-être était trop tard car le personnel semble voulais quitter vers 2h40 … les deux médecin non pas donné des conseils ou de consignes .. est la première fois que mon bébé c’est faire piquer .. il a vraiment pleuré car le médecin il bouge la seringue qui était déjà à l’intérieur du bras de mon petit …. J’ai retournerai jamais au cas j’espère n’est pas avoir besoin

Montreal Stylist & Design

Always have exceptional service when I have to go with my Children, the doctors and nurses are amazing.

Valentina Petrasov

True professionals.

Umo Hussein Omran

It’s nice amazing hospital

Joshua lemieux

Best Children's hospital ! It will always hold a special place in my heart! Fast, clean, productive hospital

Valerie Caron

(Translated) 10h waiting and still not seen from doc (Original) 10h d'attente et toujours pas vu de doc

Anne Mary Bedard

Best place for sick children

ana lucia valladares henao

(Translated) Pity the service, more than 9 hours waiting for the doctor to attend, it is not fair, one dies and the time has not come to be treated. (Original) Pesimo el servicio, mas de 9 horas espérando para que lo atienda el medico, no es justo, se muere uno y no ha llegado la hora de que lo atiendan.

Ahmed Ahmed

Good service, but only when you meet the DOCTOR As I have noticed, there is no problem with the number of staff because the staff there is enough. The staff means the late, in clear words the people who work there want you late.

Preya Ahmed

The worst emergency hospital in Montreal they don’t even care when your son fall from the bed I went to emergency my son kept crying non stop he got hurt in head I had to wait more than 6 hours before the doctor see my son my son is only 19 months don’t go there if you want your kids to be safe they don’t care about our kids

S Z

Was waiting in the emergency room for 15 hours!!!!! With my baby who had 104 fiver and had a bad croop. He was about to get dehydrated. I came in Saturday 1:00pm at 5:00am I went to the triage again and they checked my baby again, and they said that there is only 1 Dr. For 200 patients, and will for sure have to wait until 9:00 then they will get more doctor's but I still have big chances that I will have to wait much longer then that!!!! This is not a hospital in my eyes it sounds more like a prism

Bernier Roxanne

(Translated) Well organised. (Original) Bien organisé.

Chakib Elouarrad

After 10hr to see the DR that was my worst experience ever

Kyno Satsura

The Montreal Children's Hospital is the best department of the hospital. They have kept their stellar reputation despite the bad service given by the rest of the departments.

Edu Meneses

Go if your kid is really bad (and you're feeling lucky). Sometimes fast and great, sometimes a 10-hours waiting + cold service. You never know...

Catherine Guillemette

(Translated) Disgusted by the lack of service that is supposed to be provided (emergency room reception) (Original) Dégoûtée par le manque de service qui est supposé être apporté (accueil à l'urgence)

Catherine Couture

(Translated) An excellent hospital, with competent and emphatic staff. Yes, sometimes it's long, except that it does not depend on the will of the staff. The cuts in the health network hurt everyone, but it's not by shouting at people who do their best that it will help. If you really want to shout at someone, try the political class, which really depends on the waiting time in the emergency room. ;) (Original) Un excellent hôpital, avec du personnel compétent et emphatique. Oui, parfois c’est long, sauf que ça ne dépend pas de la volonté du personnel. Les coupures dans le réseau de la santé font mal à tout le monde, mais ce n’est pas en criant sur des gens qui font de leur mieux que ça va aider. Si vous voulez vraiment crier sur quelqu’un, essayez plutôt la classe politique, de qui dépend réellement le temps d’attente aux urgences. ;)

Jamie Laudi

Beautiful building . Needs automatic doors on bathrooms .

ging alonzo

Infectious and non infectious together! Average waiting time 7hrs or more..You’ll get more sick so better don’t bring your children in a hospital like this! You build a superhospital with one doctor catering 200 patients? They need to improve big time! To get prescription in quebec would take u whole day! Unbelievable!

Iryna Yarkova

Emergency is terrible!! I was there with my little son 14 month, he had fever 40C, it was 2 AM they send us to green area, we spend there 4 hours and no one of patients was called. It just terrible service!!!!!!!

CH Gaming

(Translated) Best saint justine (Original) Meilleur sainte justine

Veronica Martinez

(Translated) Usually I get good service. This time it's the WORST. we are called to enter a room to see the doctor. 3 hours to wait and no one comes to see us. (Original) D'habitude j'obtient un bon service. Cette fois ci c'est le PIRE. on nous appelle pour rentrer dans une salle pour voir le medecin. 3h a attendre et personne ne vient nous voir.

Ali Fahas

The nurses and doctors are rude, and act as if you are wasting their time

Mart Le

(Translated) We have always received excellent service, fast and appropriate to the health situation of children. For those who complain ... you have no idea what's going on behind closed doors. The staff do their best to see everyone in a reasonable amount of time, but keep in mind that major trauma or cardiorespiratory arrest is a priority compared to a cold or other nonsense for which half of the waiting room are there and require the attention of many people and time. The staff is already reduced to a minimum, especially in the evening and at night, so be indulgent. They do what they can. Tell yourself that if you wait it's because you can. Unless you are in danger of death, go to a clinic. (Original) On a toujours reçu un excellent service, rapide et approprié à la situation de santé des enfants. Pour ceux qui se plaignent... vous n'avez aucune idée de ce qui se passe derrière les portes closes. Le personnel fait de son mieux pour voir tout le monde dans un temps raisonnable, mais gardez en tête qu'un trauma majeur ou un arrêt cardio-respiratoire est prioritaire comparé à un rhume ou autre niaiserie pour laquelle la moitié de la salle d'attente sont là et nécessitent l'attention de beaucoup de gens et du temps. Le staff est déjà réduit au minimum, surtout le soir et la nuit, alors soyez indulgents. Ils font ce qu'ils peuvent. Dites-vous que si vous attendez c'est parce que vous le pouvez. À moins d'être en danger de mort allez donc dans une clinique.

Martin R

(Translated) Appointments always on time, friendly staff. A big thank you to Dr. Poenaru! (Original) Rendez-vous toujours à l'heure, personnel souriant. Un gros merci au docteur Poenaru !

SIDO

(Translated) The worst emergencies I have experienced, I stayed in the emergency room at 4 p.m., I arrived at 1 a.m. and I left at 5 p.m. the next day. And without my ceasing interventions with the nurses, my son and I would be there for a long time. All the patients from the day before went and distributed to their home except us, we ended up the next day with new patients who arrived in the morning, and I saw them pass and we nothing. I asked him why, seeing that we have been there for 12 hours already, the nurse told me that we were code 5, which means not very urgent. My son was bent in half of abdominal pain, but they had no fever, so they deemed it not urgent. On the other hand, the time I was there was abused even if for them it was not urgent. Finally I ended up getting impatient and I had to see the nurses several times. Finally around 4:30 p.m. They gave him x-rays and noted that there is an urgent need to give him a barrital enema because his intestines were about to explode ', it had been 15 days since he had a bowel movement, and he almost had a bowel obstruction. It could have turned into a disaster in emergencies, which ignores you and that the trellis nurse is not even able to judge the emergency. I would never put my child's life back in the emergency room at MONTREAL Children's Hospital. (Original) Les pires urgences que j’ai vécu, je suis rester aux urgences 16h, je suis arrivée à 1h du matin et je suis reparti à 17h le lendemain. Et sans mes cessantes interventions auprès des infirmières, ont seraient mon fils et moi encore lá pour longtemps. Tous les patients de la veille sont passés et répartis chez eux sauf nous, on s’est retrouvés le lendemain avec des nouveaux patients qui sont arrivés le matin, et je les voyaient passer et nous rien. Je le d3mandais pourquoi, vu qu’on est là depuis déjà 12 h, l’infirmier m’a dit qu’on était un code 5, qui veux dire pas très urgent. Mon fils était plié en deux de douleurs abdominale, mais ils faisait pas de fièvre, Alors ils ont jugés que c pas urgent. Par contre le temps que j’étais lá était abusé’ même si pour eux c pas urgent. Finalement j’ai fini par m’impatienterai et j’ai du voir les infirmières plusieurs fois. Finalement vers 16h 30. Ils lui ont fait passer des radiographies et ont constatés qu’il est urgent de lui faire un lavement barrital car ses intestins étaient près à exploser’, ça faisait 15 jours qu’il etait pas aller à la selle, et il a failli faire une occlusion intestinale. Ça aurait pu virer à la catastrophe dans des urgences, qui vous ignore et que l’infirmière du trillage n’est même pas capable de juger l’urgence. Je remettrais plus jamais la vie de mon enfant aux urgence de l’hôpital MONTREAL pour enfant.

Sébas Clearwood

(Translated) Thanks for saving my boy's life. (Original) Merci d'avoir sauvé la vie de mon garçon.

Wilson Alexander Vargas Bernal

Great hospital, modern and with excellent quality of its staff, and medicens

Chickenmask Dude

(Translated) short waiting time. good care. Very satisfied. Thank you bcp for the radiology team. (Original) temps d'attente court . bonne prise en charge . Très satisfaite . Merci bcp pour l'équipe de radiologie .

James Payne

I work here proudly. part of a team , many good people from different backgrounds doing our best for people young and old

Guillaume Forest

(Translated) My 2 year old son was followed by a gastrologist. We thought it was Cystic Fibrosis. Finally everything is ok now. Service so fast that the last 2 RV, I did not even put money in the parking lot so it was fast. Big thanks to the whole Gastro team. (Original) Mon fils de 2 and a été suivi par une gastrologue. On pensait que c'était la Fibrose Kystique. Finalement tout est ok maintenant. Service tellement rapide que les 2 derniers RV, je ne mettais meme pas d'argent ds le parcometre tellement c'etait rapide. Gros Merci à toute l'équipe de Gastro.

Faizuddin Haidary

Wonderful Services, All staff are professional i love to go this place more faster then any other hospital...

Adi Lezard

(Translated) We went to the emergency room with my 18 month old baby who was in sudden pain. At the draw the nurse said, but he has nothing why you came ?. we went to the hospital because our little one was screaming in pain. We had called our dr. From family who could only see him two days later and other clinics are not taking children. We were therefore advised to go to the hospital. After waiting 8 hours I am told to enter a room where I am still waiting. A Dr comes along and asks me quickly what the little one has. I explain to him. She was very rough and dry. She told me, but now I don't have time to negotiate with a 2 year old child, take off his pants faster because there are people waiting, while I try to calm my scared little one . I think we speak in a better way when we go to the vet. It's frustrating to see that after 8 hours of waiting we have such a service! you need to know how to talk to a child and parents. Is it normal to examine a child without disinfecting the examination tables between sick little patients? In addition, only one parent can be with the child in the waiting room at a time. The security guard is unprofessional, lacks information but insists that his jurisdiction is his office point, to go and wait in the car. However, there is a waiting room available in the hospital where the other parent or accompanying person can wait. Security guards should have a course in politeness and professionalism. (Original) On s'est rendus à l'urgence avec mon petit de 18 mois qui avait des douleurs soudaines. Au tirage l'infirmière a dit, mais il n'a rien pourquoi vous êtes venus?. on s'est rendus a l'hôpital parce que notre petit hurlait de douleur. Nous avions appelé notre dr. De famille qui ne pouvait le voir que deux jours plus tard et d'autres cliniques ne prennent pas d'enfants. On nous a donc conseillé de nous rendre a l'hôpital. Après avoir attendu 8 heures on me dit de rentrer dans une salle où j'attends encore. Une Dr se présente me demande rapidement ce que le petit a. Je lui explique. Elle était très brusque et sèche. Elle m'a dit mais là je n'ai pas le temps de négocier avec un enfant de 2 ans enlever lui donc le pantalon plus vite parce-que il y a du monde qui attend, pendant que j'essaie de calmer mon petit effrayé. Je crois qu'on parle d'une meilleure façon quand on va chez le vétérinaire. C'est frustrant de voir qu'après 8 heures d'attente on a un tel service! faut savoir parler a un enfant et aux parents. Est-il normal d'examiner un enfants sans deinfecter les tables d'examen entre les petits patients malades? De plus, un seul parent peut être a la fois avec l'enfant dans la salle d'attente. L'agent de sécurité est non professionnel, manque d'information mais s'obstine que sa juridiction c'est son bureau point, d'aller attendre dans la voiture . Pourtant il y a une salle d'attente disponible dans l'hôpital où peut attendre l'autre parent ou accompagnant. Les agents de sécurité devrait avoir un cours sur la politesse et le professionnalisme .

Chris To

(Translated) Very attentive staff. They saved my son's life. Very effective emergency. (Original) Personnel très attentionné. Ils ont sauvé la vie de mon fils. Urgence très efficace.

Elissa Remmer

Love the staff especially.

Luis Rodriguez

(Translated) Children's sampling center at 11 a.m. room 1 The meanest nurse I have ever seen ... what do you do if the nurse says this sort of sentence to your 3 year old child: 1.- Don't you want? ... you have no choice 2.- If you move your arm I will take it harder 3.- If you don't let your finger prick I will prick your arm 4.- My daughter wanted to vomit, the nurse looks at her in disgust never got up to help us 5.- In addition, the nurse was with an apprentice and they talked to each other all the time ignoring my daughter, no comfort. The few sentences directed at my daughter were just threats. Children's hospital with nurses who seem to hate their work, stupid faces no empathy. (Original) Centre de prélèvement pour enfants a 11h salle 1 L'infirmière la plus méchante que je jamais vu... qu'est ce que vous faire si l'infirmière dit cette sort de phrases a votre enfant de 3 ans: 1.- Tu ne veut pas?... tu n'a pas de choix 2.- Si tu bouges le bras je vais le prend plus fort 3.- Si tu ne te laisse pas piquer le doigt je vais te piquer le bras 4.- Ma fille avait envie de vomir, l'infirmière la regarde avec dégoût ne s'est jamais levé pour nous aider 5.- En plus l'infirmière était avec une apprentie et elles se parlaient entre elles tout le temps ignorant ma fille, aucun réconfort. Le peu de phrases dirigées a ma fille étaient juste des menaces. Hôpital pour enfants avec des infirmières qui on l'air de détester leur travail, faces bêtes aucune empathie.

mariam saloui

Worst Hospital! The Staff are not human, I brought my baby for an emergency case and I really regret. The emergency room was full capacity and the place was very stinky and smelly. I couldn’t change my baby’s diaper, because of the washrooms was very dirty and disgusting. There was vomit in the floor and no one couldn’t cleaned it. When I ask the security he told me that they are missing staff. So he just put a blanket on the vomit and a sign saying that the floor is wet. Imagine what kind of virus you can get from this place, not a Covid virus but worst. You or your baby can definitely get a bad virus and be very sick. Anyways I just ran away from this place. Seriously I don’t understand how parents can stay in this hospital waiting more then 10 hours with their kids in a stinky and dirty place. Very Very disappointed, if I can give no star rating for this hospital that will be great.

Emerson Leal

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A N M AL IMRAN

Awful! Waiting for last 8 hours to see doctor for my son and no luck yet. Nurses are ridiculously rude. Not a good place to take your child for treatment.

Thémis Babalis

Awful. The ER has become a joke. I went there today at 12 with my daughter who had high fever and stiff neck (possibly meningitis, which could be deadly) and at 2pm, I was called in the examining room...thinking I'd soon see the doctor. At 4pm, a doctor walked in, and with an attitude was like "we are only treating serious cases, you can go to St-Justines" as if it's so easy? I took an entire day off and paid 25$ parking to be told to leave! I understand telling the patients who just arrived, but we literally talked to a doctor, she could have take 2 min to check my daughter. 2 minutes! Later, I found out that 4 teens were in a car accident and were being prioritized. I get it, but it's not like it was an entire bus. 4? And they dont have a back up plan? And is my kid less important? Anyways, bringing her to a clinic tomorrow...God help them if something happens to her in the meantime. Lesson: no more ER at the Children's - it's a mess!

Martin Giroux

Wow! We went there last night for an emergency (time based, the longer we waited the worse the problem was getting) and everything was so well organized, everyone was so nice, the explanations were perfect. Thank you so much.

Guy Grondin

(Translated) Good experience I like for my boy Philipe (Original) Bonne expérience j'aime pour mon Garçon Philipe

Seven Stars

Excellent hospital with professional doctors. But the emergency section waiting time is too much. I waited for 6 hours for many times.

Shelley Leibowicz

Great care for kids, top care usually

Marie Paul-Parenteau

Love the staff

fatih a

Hospital teams are amazing but waiting time in the emergency room is terrible..

Andrea Davidge

Kind, helpful team at the asthma clinic. We are very lucky to have such wonderful services.

Parag Gandhi

Good hospital for kids....massive..less wait time

Osiris81

Slooooooowwwww

Me Moi

Just came back from ER. My daughter had a fractured toe. Staff was very courteous and friendly. Everything was done so fast: triage, registration, seeing the Dr., x-ray, results. We didn't even have time to sit in the waiting room! Wow and on a week-end. I was so impressed.

Kurt N

Very nice hospital featuring new private patient rooms equipped with full bathroom, clothing armoire, big screen TV and sleeping accommodations for parents. Each floor offers a family room that features a kitchenette, sofas and place to eat. The staff make an excellent effort to get children involved. The starlight foundation is wonderful. The team of nurses, doctors and other healthcare staff have all been professional and friendly. Staff offer services in either English or French and make you feel welcome. The facility has just opened a few stores and has plenty more opportunities for more to open in the near future - a toy store, a general store and a magazine shop thus far. The hospital features a library that is open to the public and also has a huge beautiful atrium (PK Subban), an outdoor playground, a daycare room and teen recreational room. Underground parking is expensive but is state of the art - electronic counter for spaces available, overhead lights to indicate vacancy from a distance and a pay terminal next to the emergency entrance that accepts credit cards. The new layout very much resembles a modern airport terminal with a massive main entrance hallway that joins the major neighboring hospitals together. There is also a very familiar airport style drive through drop off route to the emergency entrances. A hospital cafeteria can be found at the Royal Victoria - it's expensive and disappointing. The hospital is very easy to get to, it's located just off the Decarie expressway and accessible by either train or metro (Vendome). A large choice of restaurants and shops can all be found within walking distance. The hospital is bright, clean (new) and unparalleled from any other I've visited on the island so far.

Arianne Briere

(Translated) A beautiful gang of thick! Each time I go 12 hours waiting for a doctor who wants to get rid of you as screeching as possible. No pace waiting times for small babies (Original) Une belle gang depais ! A chaque fois je suis aller 12h dattente pour un medecin qui veux ce debarrasser de toi au plus criss. Pas dallure les delais dattente pour les petits bebe

Lamuse Boréale

(Translated) Unparalleled reception service, bad experience with the doctor who gave me an unrelated diagnosis and forced me to take medication that was not recommended for a child. I leave him his prescription and leave. I consult another doctor who confirms the error of the diagnosis and tells me to have done well not to take the cortisone cream to spread my 7 year old son with it. (Original) Service d'accueil hors pair, mauvaise expérience avec le médecin qui me donne un diagnostic pas rapport et m'oblige à prendre une médication qui n'est pas recommandé pour un enfant. Je lui laisse son ordonnance et je part. Je consulte un autre médecin qui me confirme l'erreur du diagnostic et me dit d'avoir bien fait de ne pas prendre la crème au cortisone pour tartiner mon fils de 7ans avec

Bhargav G

The mental trauma my family had visiting this hospital is to the point just the thought of it makes me shiver. My 2 years daughter had fracture and we waited 13 hours to be seen. The hospital only serves one purpose to keep the management happy not the patients or parents. When we tried to check on doctor waiting time the nurse yelled saying there are more severe cases and emergency . I get it but what I don't get it is emergency is meant to have severe cases and if the medical system so messed up that everyone has to wait 12 hours average then it should not be called emergency. Now the sad part is doctors are decent and facility is good . But access to them is next to impossible. I and here tonight for my daughter head bruise and we just hope it's not a fracture or something worse . But if only we get to see a doctor soon we will be able to sleep in peace. I am sure it is going take 10hrs before I will get to see a doctor tonight too.

Elizabeth Pare

Wonderful team that goes beyond expectations in a state-of-the-art hospital. The MCH is our 2nd home. Our 2 year-old has a rare disease and she has spent 12 weeks hospitalized since birth, not counting the 100+ follow-up appointments she's been to. All departments we've visited have been fabulous (intensive care, surgery, imaging, nephrology, genetics, nutrition, OT, audiology, neurology, neurogenetics, social services, speech therapy, ER, Pediatric Test Centre (blood draws) etc.). Mishaps do happen : communication sometimes breaks, wait times can be long at times (but never when the situation is critical) and some staff is just OK while others are simply magical. So I won't say everything is always perfect, but realistically it's difficult to ask for better care. The medical genetics team have saved my daughter's life multiple times, always with empathy, clear explanations, interest in our input, impressive availability and a smile to boot! Everyone seems to truly want to see the kids do well. Children are in great hands here.

Brendan Schwartz

Best children's hospital in the world. Best doctors and nurses. They really care about their patients in every single way possible. THANK YOU MONTREAL CHILDREN'S HOSPITAL!!!!!!!!

Som Pushp

I got EEG done for my child and was told that hospital will contact you back on the reports .It been 5 days I haven't heard anything and left some messages over voice mail ...NO RESPONSE !!!!

leo nicolas

Great hospital to go to. Had a pneumothorax and got hospitalized for the last whole week. The doctors are friendly and willing to explain every questions and the nurses are caring! PS: Great thanks to my nurses Alicia , Mohammed and all others who took great care of me for the last 10 days!

kyra victoria

SERIOUSLY UNPROFESSIONAL! i brought my daughter to the hospital december 8th situation hapenned at 5:30pm! Room 8 ! My daughter hasnt ate for a long time due to the long wait at the hospital! I bought a yogourt from the vending machine didnt even have a spoon so when i was called in the room 8 i asked one of the male nurse if they maybe had a spoon. Usually they keep some where they leave the formula milk in the back .. ONE BLACK WOMAN NURSE WITH GLASSES cut me and the orther nurse off and so arrogantly said WERE SUPER BUSY RIGHT NOW WE DONT HAVE A SPOON ! I was shocked to be spoken to that way! DISGUSTING !

Tati

Worse experience ever... I understand that they may be understaff, that there is a lot of children to see, but to wait 8h just to enter the doctors room and to have to wait more than 2h plus to see a doctor to take care of my son blooding head it's an absurd! He had a big open cut on his head and I had to suggest the lady at triage to clean the wound (it's the least the should have done!) Very disappointed with this hospital. They show no respect to parents or kids...

JEETA LUBANA

Good place out side downtown

Nastaran Saeidi

Arrived there with an one year old with a 40'c fever and after 3 hours waiting they told me could be much longer to see a dr and fever isn't that serious. We decided to get the poor boy out as he was sick and couldn't even sleep there. Disappointing

Laura Leboeuf

They were excellent when I was a child and now, bringing my daughter, they're just as caring.

Mo

Very caring doctors, I broke my shoulder and they took good care of me. The building is very big and filled with restaurants, clothing stores and waiting rooms. The hospital is really clean and vast.The only downside is the parking fees ???? a little too overpriced.

Syed Kashif Zahid

Always have a peace of mind by having them close in the hour of need. Waiting times can be long but no more important than your kids.

Annie Perreault

(Translated) Library, restaurant, Wi-Fi available .... (Original) Bibliothèque, restaurant, Wi-Fi disponible....

MIAT Ihsan

Worst then before.....I came to de hospital at 6:30 pm and its been 9 h (now its 4:13 and I am writting this review because I am so annoyed) that we are waithing for a doctor for long.The staff are really rude and one of the genitor is complaining none stop (he is also being rude) about all the seek children's!....[*ps: A lot of peoples that came afther us are already out!] Ps : They said the waiting time is 8h after registration! ***Don't go to this hospital cause your gonna be stuck there for at lease 10h or more unless your kid is dying "even for that ,they don't care (# its not even there kid wright"*****

Dylan Humbert

(Translated) It's beautiful and that's it (Original) C'est beau et c'est tout

Jeffery Thomas

There is a good staff here but they are hampered by obvious poor planning and management. How the children's hospital doesn't have changing tables for babies that aren't in a crowded DIRTY washroom is beyond me. Kind of annoying to have the automatic toilet flushing repeatedly behind you while you are trying to change a baby.

Javier Perez

I waited for 2 hours for seeing a doctor because the line was huge but the doctors are amazing and they took care of my baby very well.

Alyta Hsieh

If there’s zero stars I would give it zero stars. Here for the vaccine passport, had an appointment, it’s been hours and there’s still no one at the desk. Poorly managed team, very disappointed.

Zaki Zemmouchi

Love the service and people there

Edouarson Casimir

(Translated) Hello I am very happy and very satisfied with your work. There is someone who sent me an email, and asked me for my presence and a fee of $ 298 as participation which will take place in Canada on the name of HME (Montreal Children's Hospital). Is the management really? I have a quick and sure answer. (Original) Bonjour Je suis très content et très satisfait de votre travail. Il y a quelqu'un qui m'a envoyé un mail, et m'a démandé ma présence et une frais de $298 comme participation qui aura lieu à Canada sur le nom de HME (Hopital Montréal des Enfants). Est-ce la direction vraiment? J'ai bésion une réponse sure et vite.

Patricia Younger

We waited over 12 hours to get a radiography

Callista Brewer

It's an ok hospital nice and clean but had to wait last year 12.5 hours in the er just to get told i need iv meds for the next 7 days. Not to mention when they called into the room the doctor didn't come for a whole 30-45 minutes..

Phanny Leps

(Translated) For my part, I have never waited more than 4 to 6 hours of time, never had nurses or doctors lacking tacque. But the downsides are that those who have children with a strong cough walk everywhere and the guards do nothing when we go to the hospital it is to be treated not to get sick. PFFFFF !! When it calls us to enter the nurse's office we wait another 20 min, 1 hour and more before seeing him or her. There should be more nurses and doctors to avoid a long waiting time in the offices I would even say that I spent 2h30 in the office the last time at least 2 months ago (Original) Pour ma part j'ai jamais attendu plus de 4h à 6h de temps, jamais eu d'infirmières ou de médecins qui manquent de tacque. Mais les bémols, c'est que ceux qui on des enfants atteint d'une forte toux ce promène partout les et les gardes font rien quand on va à l'hôpital c'est pour être soigner pas pour tomber malade.????‍♀️????PFFFFF!! Quand ça nous appels pour entrer dans le bureau de l'infirmière on attend encore 20 min, 1h et plus avant de le ou la voir. Il devrait avoir plus d'infirmières et de médecins pour éviter un gros temps d'attente dans les bureaux je dirais même que j'ai passé 2h30 dans le bureau la dernière fois il y a au moins 2 mois

David Richer-Brule

First time = worst time Got there at 8am and there were only a few people in the waiting room. Things were looking up when we got bumped straight to waiting and skipped triage because of my little girls arm injury. Wait 2 hours & watched everyone else get called in. Then the people who got there after us all went. Several announcements were made about not bothering the addition nurses about how long you were waiting. So we stayed patient. No sanitizer in the machines, no soap in the bathrooms, etc... Two vending machines out of order & one near empty. Then after 8 hours of waiting, I went up and politely asked if we were still on the waiting list. "No your not on the list it says your waiting for results... you must have already seen the doctor!" After calmly explaining that we had yet to see a doctor, the young women went in the back for a few minutes. She came out and told me a mistake had been made and asked me to go back to the waiting room and they would call me. No "we're very sorry, " No " our apologies" Just "go back and wait..." At least after that we were the next people called in. Very disappointed! 24$ in parking 15$ in snacks 8 hours of my Sunday lost. On top of that it was our newborns baby blessing. My wife had to miss it waiting for a doctor and I missed the party after waiting for a doctor. (We switched half way) All in all probably our worst hospital expletive yet! Way-to-go new hospital!!

Viviane Couto

Terrible experience.

gecse marius

(Translated) After 2 hours of waiting we finished our problem very satisfied ... bravo! (Original) Après 2 heures d' attendre on a fini notre problème très satisfaite...bravo!!!

Aashiq Kachroo

We had to come to the emergency area for our child. There were positives and a big negative. The waiting times are unacceptable. We waited nearly 6 hrs for the final diagnosis. There were a few positives. Clean hospital. Doctors are good. Nice restaurants on site. Reasonably decent parking. Part of the reason for crazy waiting times could be lack of staff. For the number of people that were visiting (~50 in 5hrs), there were apparently 1 or 2 doctors on site. Considering this is Montreal’s finest hospitals’, it is a shame that it is not appropriately staffed.

Aubin Mbiya

(Translated) First time in this new place. My daughter was in the pediatric emergency room. The treatment was excellent. The nurse assigned to her (Nathalie) did a good job ... similarly for the various doctors who came to communicate with us. I was amazed by the beauty, the cleanliness and the size of the hospital ... The restaurants, the library, the staff ... the parkiiiiinng !!! Huge!!! (Original) Première fois dans ce nouvel endroit. Ma fille était aux urgences pédiatriques. La prise en charge a été excellente. L’infirmière qui lui a été assignée (Nathalie) a fait du bon boulot... pareillement pour les différents médecins venus communiquer avec nous. J’ai été ébahi par la beauté, la propreté et la grandeur de l’hôpital... Les restaurants, la bibliothèque le personnel... le parkiiiiinng !!! Énorme!!!

Kim Kushner Cuisine

The doctors, nurses and administration were so professional, thorough and kind. Specifically Dr. Barbarian and Nurse Emanuelle in the children's hospital. My son's broken arm was treated carefully and fairly quickly, but most importantly, with gentle kindness. Remarkable bedside manner.

Lupa Duende

An incredibly efficient, reliable, and clean place..., even during a pandemic. I would never take my children anywhere else unless they would bleed out. The Montreal Children's Hospital is a teaching hospital, which necessitates all medical personnel to be as good as they can be to foster education.

Mark Step

Excellent staff, quick visit. Parking is expensive (but lots of other options for access).

Becca Clubine

Took my baby there for the first time; the staff were friendly, helpful, and attentive, and everything was new and up to date! My only issue was that our BRAND NEW children's hospital only has 1 designated nursing area and thats near emerg. You would think they would be better thought out in that area as many people need to bring their babies there; feeding in waiting rooms and corridors is definitely not ideal! Friendly us Technition allowed me to use an empty room to feed my LO as he had been fasting and was quite hungry! Otheriwse no complaints :)

July SIM

(Translated) thank you so much ! thank you for saving my son's life (Original) merci mille fois ! merci davoir sauver la vie de mon fils

Pasquale Cambareri

We Waited 18hrs to see a Doctor over this past weekend of Dec 28-29th 2019. This is not a joke!..Probably because of the holiday season, vacations, short staff and there being Lots of people (sick patients). . We Did not get all the tests we wanted.The Resident MD was nice and sympathetic ( young woman)....there was some problems with triage and elderly MD who refused to see us at her end of shift..Very bad experience. We were not the o ly ones...people slept overnight on benches and chairs..looked like some dooms day apocolypse sceene. Lesson laerned. Make sure your child Doesnt get sick a on the Holidays or on a weekend. Never going back there if we can avoid it.

David Eshagh

2 time waiting on the phone for long time,then they saying that they don't have téléphoniste to answer, asking me call back later

Tenzin Choephel

Although i appreciate the NICU department at children's hospital,the ER department is not what an ER centre should be. Wait times are too long and you will keep waiting and waiting and waiting. Dont go there if you dont want to let your child suffer more. Go to a private children's hospital even if you have to spend some money,atleast you dont have to wait for 8 hrs just to get some test results! Horrible experience..

Rodney Murthen

Thanks you for having a special Emergency Services for Kids, was there at 00:15 and back home at 03:00. Doctors very comprehensive and system is preety much working very well

Nicolas Ribeiro

(Translated) I had to take my children for an otitis and really 1st excellent experience in the emergency (reception, resident, chief doctor etc .....) a new hospital actually but clean ++++++++ on the other hand the parking very very expensive: really compared to the south shore don't hesitate, go to Montreal !!!! (Original) j'ai du emmener mes enfants pour une otite et vraiment 1er expérience excellente au urgence ( accueil , résident, médecin chef etc.....) un hôpital neuf effectivement mais propre++++++++ par contre le parking très très cher : vraiment par rapport à la rive sud n'hésitez pas , allez à Montreal !!!!

Etoile Simard

(Translated) I do not advise you to go to this hospital. (Original) Je ne vous conseille pas d'aller dans cette hôpital..

Amir Alon

Terrible experience! My 10 years old daughter had a seizure and we brought her at 11am to the emergency room. The staff was very rude. We waited for 3.5 hours and no doctor or nurse even showed up, they kept telling us they are coming soon …

Matt Brookman

From security up to the doctor was a fantastic experience. Clean, efficient and friendly. Hopefully I don’t have to go back but everyone was amazing.

Olga Bostan

(Translated) MANY THANKS TO THE 9TH FLOOR TEAM - PEDIATRICS (NORTH)! THANK YOU VERY MUCH EMERGENCY TEAM (Oct 1, 2017 at 6 p.m.) (Original) MERCI BEAUCOUP À L’ÉQUIPE DE 9e ÉTAGE - PÉDIATRIE (NORD) ! MERCI BEAUCOUP L'ÉQUIPE D'URGENCE (1 oct. 2017 à 18h)

subat Fatima

I wish I could give them 0 stars. Burning fever, vomit, barking cough that could possibly cause lung damage and wouldn’t stop for a minute isn’t priority enough for you? Horrible and cold staff. 10h+ waiting time. I walked out at 6 hours

Katarzyna Kumela

(Translated) Interesting design (Original) Ciekawa konstrukcja

marie bird

(Translated) Faster service than elsewhere (Original) Service plus rapide qu' ailleurs

Nathalie De Perez

If it wasn't for the amazing staff and awesome doctors my son would of died. They saved my boy and I am for ever greatful.

karina gingras

(Translated) This hospital is wonderful wow la.meilleur is in my opinion by far .Merci has la.docteur j groulx (Josiane) I think how wonderful this doctor she put my daughter comfortable. Never had one service I 300% class even satisfied .Très (Original) Cette hopital est merveilleuse wow c'est la.meilleur a mon avis et de loin .Merci a la.docteur j groulx(josiane )Je pense quelle merveille cette médecin elle a mis ma fille laise. Jamais eu 1 service que je classe à 300% de même .Très satisfaite

Misook Kim

Terrible servuce, staff and everything.

Fercho R

Excellent service.

Matteo Melo

Horrible service. Took 1 hour just to register. Waited another 3 hours and finally just left without being seen. Drove 45 min to another hospital was seen and treated in 50 min. Terrible service never waited like this at the old children's. Will never return.

Patricia Alonso García

The service is very good and doctors are very qualified. The waiting time is very reasonable and depends of the time of the day and how many kids are before you, so be patient, more when you are in an emergency room. Times are relatively …

Amelie Bourgeois

(Translated) Best hospital the only one who goes quickly who takes care of you and who are professional to the point of neglecting nothing they do miracles for my family's breasts and we are proud to be able to have a follow-up. We listen to you, we can speak to you in English, but with an air that is stupid and super welcoming, it makes you want to speak English. If you have too much misery, we send you someone to translate xD. I have confidence in this hospital which saved my pregnancy for a second opinion my thyroid was falling and the city of health had not detected it and my taking for a madwoman and my send to walk at two months of pregnancy we have took the course by fleeing the city of health to go to the children and ouff they passed me illico presto blood test neurologist etc they made me sleep we came to get me because I was sleeping I was not just applied and call if i did not answer i was treated with so much respect and today my son born has a follow up with them people who complained of waiting 3 and a half hours go to cite de la sante we will see laugh in full face the nurse the sacred stockings in front of you does not respect the hygienic side its not even washing the hands and its crazy the fingers in your child's mouth paskil cries the place is not clean tattend of the 24 hours with a new born health city pediatrics refer us to go elsewhere imagin er you so that their doctor advises you to go elsewhere for better treatment ... In the city we call you by your file number on the phone to royal we call you by your first name and without you having to say it because it is registered in their system with your telephone number they are on the display they are not a service of bs me in short my little are followed there and so much the better I trust (Original) Meilleur hôpital le seul qui vas vite qui vous prend en charge et qui sont professionnels au point de rien négliger ils on fais des miracles aux seins de ma famille et nous somme fièrs de pouvoir avoir un suivie. On vous écoute on vous parle peut être en anglais mais avec un anglais sans air bête et super accueillant sa donne le goût de parler anglais si vous avez trop de misère on vous envoie quelqu'un pour traduire xD. J'ai confiance en cet hôpital qui a sauver ma grossesse pour un second avis m'a thyroïde baissait et la cité de la santé ne l'avais pas détecter et mon prise pour une folle et mon envoyer promener à deux mois de grossesse on a pris le cap en fuyant la cité de la santé pour aller au children et ouff on m'a passer illico presto prise de sang neurologue etc on m'a faite dormir on es venue me chercher car je dormais on m'a pas juste appler et canceller si je répondais pas on m'a traiter avec tellement de respect et aujourd'hui mon fils née a un suivi avec eux les gens qui se plaigne d'attendre 3 heure et demi aller à cite de la sante on vas voir rire en pleine face les infirmière la bas sacré devant vous ne respecte pas les côté d'hygiène sa se lave même pas les mains et sa foux les doigts dans bouche de votre enfant paskil pleure l'endroit es pas propre tattend des 24 heure avec un nouveau née la pédiatrie de la cite de la sante nous as référer d'aller ailleurs imaginer vous donc que leurs médecin vous conseil d'aller ailleurs pour avoir de meilleur traitement... À la cité on vous appel par votre numéro de dossier au téléphone à royal on vous appel par votre prénom et sans que vous ayez besoins de le dire car c'est enregistré dans leurs système avec votre numéro de téléphone ils on l'afficheur ils sont pas un service de bs moi bref mon petit es suivi la et tant mieux j'ai confiance

Liliya Burtseva

(Translated) It's good that everything ended well ... 9 hours of waiting with acute appendicitis with puncture and terrible pain. But the service is beyond the expectations, the conditions of the resort, the courtesy and the understanding of the staff. I say thank you very much (Original) C'est bien que tout se soit bien terminé ... 9 heures d'attente avec appendicite aiguë avec perforation et douleur terrible. Mais le service est au-delà des attentes, les conditions de la station, la courtoisie et la compréhension du personnel. Je dis-merci Beaucoup

Nat E

Modern hospital with excellent dedicated doctors and nurses

Nejad Homayoun

Very expensive parking

Iman Hossain

Information wrong lots of technical error. Hospital mix up my son's file name with another child file. It disaster i simply hate to visit their emergency. I feel like to move out from Montreal. No good trustable hospital in montreal.

jonathan cartier

(Translated) Never meet on time again ajd meet at 11h and 3.15am later no news (Original) Rendez vous jamais à l'heure encore une fois ajd rendez vous à 11h et 3h15 plus tard pas de nouvelle rien

Yan Dutremble

(Translated) Unable to be on time ... they give several at the same time and they do not respect the priority of arrival .. (Original) Incapable detre a lheure...ils donnent plusieurs a la meme heure et ils ne respectent pas la priorité d'arrivé..

NICOLE NEUMANN

Amazing in every way. Parking is easy, wait times are not long. Staff is genuinely friendly and caring. So bright and clean.

Charles Contractor

(Translated) INCREDIBLY LONG, it is beautiful it is round. A big building new zero effective like all our beautiful public system. I would have put less than a star. Wait 8hrs with a 2 year old baby fever ... (Original) INCROYABLEMENT LONG, c est beau c est tour. Une grosse batisse neuve zero efficace comme tout notre beau systeme publique. J aurais mis moin qu une etoile. Attendre 8hr avec un bébé de 2 ans fiévreu...

dj soudani

(Translated) Zero service hospital. It is the worst hospital I have ever seen in my entire life. Nurses at this hospital look like they're queens you can't even talk to them. And concerning the doctors I say nothing but it is the disaster. (Original) Hôpital zéro service . C'est le pire hôpital que je n'ai jamais vu durant toute ma vie. Les infirmières de cet hôpital on dirait c'est des reines tu ne peux meme pas leur parler. Et concernant les médecins je ne dis rien mais c'est la catastrophe.

jaya suresh

I visited children emergency today for my son had fever since 2 weeks on and off but the paediatrician checked ear and mouth that’s it and said it’s just a fever. no proper diagnosis on what is causing this? My son is still burning with high fever and no idea what to do now? No blood test ? Will you do the same if your son is in the same Situation? Why are we paying taxes if there is no proper health service given to tax payers?

Sandra Judge

My 2 year old had a suspected concussion. We were told we would wait 7-8 hours. Which would be more damanging to my child. So we left with no medical attention. As we left the entrence was blocked by staff smoking cigarettes.

Fatima Aniong

best place to wait for a doctor and without seeing him

James Krusto

Victims Service's stated to me MCH makes laws & refuses accountability, 2 Hockey seasons, in 1973 as child 10 I suffered terror, violence, branding 2 Good teeth, drugging, sexual abuse, protected a girl 4, imprisonment in 7D. after nightmare caging MCH RECORDS "Our opinion of the child and the Mothers is different" @12y/o, I told MCH "I will be back one day to tell you how BAD you hurt me" 3 times NOW GREAT MCH had police charge me to HIDE TRUTH$, I always looked after & LOVE my Abuser my Mother."U SWORE AT ME I DROPPED U OFF AND MADE MCH KEEP U" 40 more years of SIC blackmailed with my homes deed, assaulted by Her, jailed even told in 1993 by SWAT lead Jim Davidson (home surrounded) get away from Her. I learned about the lifetime of pain, a Sociopath can cause. I was jailed again in 2015, I admited I slapped her as my Mother went Manic kill your self kill me I don't want to be alive I don't care and worse, @ 21"You dont Love Me" if I did not talk/ listen to her cry after work. My entire life I tried to earn her love, help her to sanity. I stayed away from My MOM last year, Her anger brings on my nightmares. MOM stated"No one ever treated me so Good and I hated you from a small child", Pains no Child should endure, as my Pastor Rusty said "this is the worst case of abuse I ever seen" why I asked? "Because I see no Way to Stop it", was it powerful DRUGS MCH forcefed me. I awoke @ 13? with my Violent father stating "I need more Meds. For You, I don't like ur atitude, MCH WON'T GIVE ME any More.. I asked how long have I been getting slipped these drugs? @13 my VIOLENT DAD left me with strangers to suffer more abuses (Court order was He had no Visitation) Is MCH unaccountable ?A picture I have clearly shows my R Shoulder is DISLOCATED @2 Y/O due to Abuse, my Thorasic spine curve gone TOO(all was growing out)at 6 y/o my NECK HAD PINCHED NERVE. Dr. Charles Agro told father,"PAT" Stop the abuse. 30 years later "Mom" admited I antagonized him on purpose. My hope is HELP & TEACH ! HOW can MCH GET AWAY w Child ABUSE? Make POLICE charge me 3 times (Crown to my Pastor and I) "I will put MCH on stand to ANSWER to your abuses") as MCH SHUTS CROWN down too, I only try Help Children with my Accounting.. what happened to KNOWLEDGE is POWER ? My lifetime of DR.s in Tor. WELSLY HOSP @21y w sciatica pain my body grow out many dislocations @ 48y no Dr had ever seen my real heath ISSUES. I saw& Learned DR.s haven't a clue how to rehabilitate PAIN injures, let alone see mine! Then GOD sent (his words) (BIOMECHANICAL EXPERT) DAVID He saw my writhing AGONY. On his Holidays for 5 months teaches me 5 days a week in YMCA INTRINSIC "TRUE" HEALING HE Teaches others "real REHABILITATION".Me 48y/o, 25 y aggressive Chiropractic then ITRINSIC & CORE exercise TRUE HEALING ! MCH hides TRUTH/ ACCOUNTABILITY WHY? "SHAME ON POWERFUL MCH" I add as a child MARK LEPINE AND I Ran away over night from MCH 7 D we stopped to watch Boys drive go cart at fathers gas station, at closing they said "should you young boys not be going home?" We said we are runaways from 7D MCH, THEN tell us your real names we will help you, I said mine.. as Mark said his name 3 times they said you are lying you are white (he had East Indian name) he explained and we ducked down as POLICE passed us while these 2 Men drove us close to Mark's Mother's Home. It was Sad.. I asked Mark why are You locked up? His reply "My mother is Crazy" HOW do You Know? I asked "My Dad told ME". MY Dad told me the same thing, "I HAVE STATEMENTS MY "DAD" ALMOST KILLED ME 3 TIMES.. my "Dad" is CRAZY to I LEARNED. a Good Story for Children to learn, about Society and THE Medical Profession! We ARE what WE STAND FOR! IS MCH UNREMORSEFUL (SIC) TOO? NOTHING changes until we have Accountability

Piero Liberatore

(Translated) BOOOOOO (Original) BOOOOOO

yavor kalushkov

Avoid , unless you are dying- long waiting times (10+ hours), expensive parking, all the time they play messages to discourage you stay, only 1 (one!!!) doctor in the emergency for over a hundred patients???And that is called a super hospital? - too bad the xray technician told me that at the end of my 10 hours ordeal with my son. People were sleeping left and right in uncomfortable positions ( reminded me of the long flights to Europe but compared with that the flight is a breeze...) The staff and the one doctor were nice.

Victor Onyango

Great staff

Madou Traore

(Translated) I believe your orginastion is a better solution for the fight against forced child labor here in Mali (Original) Je crois votre orginastion est une meilleur solution pour la lutte contre les travaux forcés d'enfants ici au Mali

Mazen Dandach

(Translated) Dr. WIZMAN. K: It's up to you! Eh voila ... for the first time I feel obliged to write my comments which could warn my fellow citizens and spare unpleasant health surprises. My 3 year old son had the following symptoms: 1- Irritation to the skin, in sensitive areas. 2- Huge inflammation in the penis. 3- Sore throat and red color. 4- Fever 5- Whispers in the heart The child was out of breath, and we are taking him to this new MUHC children's hospital. ... The Dr. too sure of him says that it is viral, according to his intention, without even proposing a least analysis (culture). As parents, not too convinced of this sketch, it is our son's health! We went to Ste Justine Hospital, after having carried out serious and professional work (culture at the level of the mouth), the analyzes confirmed that our son has Streptococcus! To not be too long, I invite you to see what it is on the internet. And especially if this disease is not treated immediately. (case of death in 2017 etc.). Conclusion: If you have any doubts about your health and that of your children, please consult several doctors and believe in medical tests rather than the spiritual arrogance of certain doctors. (Original) Dr. WIZMAN. K : C’est à vous de juger ! Eh voila... pour la première fois je me sens obligé de graver mes commentaires qui pourraient prévenir mes concitoyens et épargner les mauvaises surprises de santé. Mon fils de 3 ans avaient les symptomes suivants : 1- Irritation à la peau, au niveau des zones sensibles. 2- Enflammation énorme au niveau du penis. 3- Maux de gorge et couleur rouge. 4- Fièvre 5- Murmures au coeur L’enfant s’ouffrait, on l’emmène à ce nouvel hôpital des enfants CUSM. ...Le Dr. trop sûr de lui dit que c’est viral, selon son intention, sans même proposer une moindre analyse (culture). En tant que parents, pas trop convaincus de ce sketch, c’est la santé de notre fils ! On a été à l’hôpital Ste Justine, après avoir effectué un travail sérieux et professionnel (culture au niveau de la bouche) les analyses ont confirmé que notre fils est atteint du Streptocoque ! Pour pas être trop long, je vous invite à voir ce que c’est sur internet. Et surtout si cette maladie ne se fait pas traiter immédiatement. (cas de décès en 2017 etc.). Conclusion : Si vous avez le moindre doute sur votre santé et celle de vos enfants, veuillez consulter plusieurs médecins et croire aux analyses médicales plutôt qu’arrogance spirituelle de certains médecins.

mani clement

My 3 month old baby was sick and I went to the emergency as the 811 said. Obviously emergency the waiting is really long. I was there for 4h and my baby was crying non stop (took a mini nap). the reason why I am writing this is because with the pandemic we can’t even have someone with us and i was overwhelmed. I was literally waving and the nurses were making eye contact and never came to see me NEVER! They kept talking to each other laughing like if they couldn’t see me. For those if ever gonna see this is the staff inside the emergency (17.07.2021-12am-5am) you get paid just don’t ignore us.

Lucia M.

Hospitals, clinics, doctors offices, etc all warn patrons that rudeness, impatience, etc will not be tolerated. It's time all these places including the Montreal children's hospital advise their, triage personnel and others that the same warnings apply to them also.

Gulbarchin Mambetalieva

(Translated) Awful. I waited 7 hours and eventually said to go to another place. Just awful. The doctor did not listen to what my son complained about. Only time wasted in vain. (Original) Ужасно. Ждала 7 часов и в итоге сказали идти в другое место. Просто ужасно. Врач не слушал меня на что мой сын жаловался. Только время зря потеряли.

Wasim Turjman

Brought my daughter to the emergency around 12 midnight she had a fever up to 40. Couldn’t see a doctor they claimed that there is only one doctor and we waited until 6 am with no hope to see a doctor. While we were waiting I requested a nurse to check my daughter’s temperature they responded after 20 mins and again she told me it’s not an emergency and nobody knows how long we should wait. All people that arrived after us the doctor saw them and they left before us.

François etc

They are efficient and good at what they do.

Abel teshu

7 hours of waiting time

Farhat Hasan

Worst hospital

sam aittaleb

(Translated) Very nice staff doctor even more very good service and the hospital is just excellent (Original) Personnel tres gentil docteur encore plus tres bon service et l'hopital est juste excellent

jamila Zakariya

(Translated) Clean well organized and more :) (Original) Propre bien organisé et plus :)

Laura L-Courtemanche

(Translated) My spouse often tells me about the extreme kindness of the staff at this hospital who helped him get through serious cancer when he was a child. Even though he's been sick for several years, we think about it every time we pass the hospital. Thank you for everything. (Original) Mon conjoint me parle souvent de l'extrême gentillesse du personnel de cet hôpital qui l'a aidé a passer au travers d'un grave cancer lorsqu'il était enfant. Même si ça fait plusieurs années qu'il n'est plus malade, on y pense à chaque fois qu'on passe devant l'hôpital. Merci pour tout.

aziza

(Translated) If I could give 0 stars, I would have done it. First and last time I go there, my son who is suffering, cramped, and the pre-sorting nurse decides that it is not urgent and that he does not need triage, we are left in the ward. 'wait for hours, I decided to leave and go to Ste Justine, quick care and all the exams are done, my child has an intestinal obstruction, and the lady at your house says that it is not urgent. Do you think that parents have nothing to do to spend time in the emergency room if it is not urgent enough especially in this pandemic time, in addition to paying $ 24 for parking without even going through the yard. It is really unfortunate. (Original) Si je pouvais donner 0 étoiles, je l'aurai fait. Première et dernière fois que j'y vais, mon fils qui souffre, crampé, et l'infirmière du prétriage décide que ce n'est pas urgent et qu'il n'a pas besoin du triage, on nous laisse dans la salle d'attente pendant des heures, j'ai décidé de quitter et aller à ste justine, prise en charge rapide et tous les examens sont faits, mon enfant a une occlusion intestinale, et la madame chez vous dit que ce n'est pas urgent. Croyez-vous que les parents n'ont rien à faire pour aller passer du temps aux urgences si ce n'est pas assez urgent surtout en ce temps de pandémie, en plus de payer 24$ pour le stationnement sans même passer par le triage. C'est vraiment malheureux .

Haagen Dazs

My son just had surgery at the children's hospital, the staff were very pleasant and helpful, the doctor's and nurses are highly competent and passionate about what they do. Thank you!

Antoine L

(Translated) Fast and effective (Original) Rapide et efficace

Ryan William

Very satisfied.

Audrey B

(Translated) Disappointed by emergencies. However, they had been very reactive during the operation of my baby. I arrived at 5:30 p.m. on Sunday, it is 7:48 a.m. on Monday. I still haven't passed. However, my baby has a file with them, it's been 4 days of fever at 40 ° degrees. On site, it remains at 40.6 °. Qd I go to see the nurse: "sorry even, a fever is not a priority". She gives me tylenol. You have to be upfront and send patients home if you don't think you'll see them. (Original) Déçu par les urgences. Pourtant, ils avaient été très réactifs lors de l opération de mon bėbé. J suis arrivée å 17h30 le dimanche, il est 7h48, le lundi . J ne suis toujours pas passée. Pourtant, mon bb a un dossier chez eux, ça fait 4 jrs de fièvre à 40° dgrés. Sur place, il reste à 40.6°. Qd j vais voir l infirmière :" désolée mme, une fièvre n est pas prioritaire". Ell me donne du tylénol.???? Il faut être franc et renvoyer les patients chez eux, si vous ne pensez pas les consulter.

Yolanda Rivera

(Translated) Beautiful decorations (Original) Belles décorations

Stephen Rozz

They took really care of my newborn baby, thanks to all the staff

Emil P

Good Hospital and the staff do their best but the wait time is very very very very long. Avoid if you can.

CAO Panda

Very bad I pay almost 1000dollars means I wait there 6hours now, I don’t know what time I can meet the doctor for my baby.maybe still need 2 to 3hours. I have gone many countries,canda hospital is the worst,even Mexico better than canada in mechanical area.free is not good for all. I think I should knock the door of any one doctor ,and I ask meet he and I can pay he 1000dollars.maybe better.so,if you are free,you can come here,if you need pay for it,you should goto find other,any choose better than this one

Jamie Barry

It would be easy to reduce bottlenecks at admissions and streamline the process for intake. …

Priyanka Saha

I wish I could give 0 star.One of the worst hospital. Doctors nurses all are inhuman. It’s not children hospital, it is just children killing hospitals. They prefer the babies to die. Ridiculous nurses and doctors.

Luiz Carmagnani

Still waiting 10 hours, the reception has nothing to say when you asked if will take longer, security just say I don't know for every question you ask to him. No respect loll to citoyens.

QUEENIE HE

Horrible experience! We've arrived on a Sunday at 11:00 and left at 17:00 without getting my child treated as waiting for a foot doctor took hours without any news. Total waiting time was 6 hours but the consultation and x-ray time was less than 10 minutes and the staff couldn't care less about your child dying in the waiting room. Questioning about your child's case whilst waiting for the doctor seems to annoy the staff. I would not suggest visiting this hospital if your case is not severe as the management is very poor and they may waste your time.

Krystel Guillemette

(Translated) 1st time I went there with my daughter. The team is great. In 2 hours we opened his file, saw the nurse and the doctor! They are really listening !!!! Thank you (Original) 1ère fois que j'allais la avec ma fille. L'équipe es super. En 2h nous avons ouvert son dossier , vu l'infirmière et le médecin! Ils on vraiment à l'écoute!!!! Merci

Srish Shan

My kid had a virus infection. I would like to thank all the nurses with 5 stars and doctors for their best service in taking care and informing me of their good progress. Scott (Picu) very well knowledge and know very well how to talk to parents in a calm and peaceful way. He always looks out every second, alert at all times and gives the Dr a complete info on what was happening and what medications the patient had. Laurence was the first PICU nurse initial care taker then in ACU and she was an angel taking really good care of my kid. She was also listening to the patients parents and helping them as much as she could. Asking informations to dr and verifying my kids progress. Elaine (ACU) she is a super duper woman (she is a million years old but doesn't look over 50) vert energetic lady, helped in cleaning my kid always looking after like the kid was her own. At PICU 2 other nurses excelleny, I forgot their names. One was well knowledge and other extremely kind and compassionate All doingb their best to help my kid get better. Doctors busy but taking their time with you making sure your questions have been answered. Even if they feel my kid is better they want to be 100% assured before discharging. I never want to come back nor go through this but if life happens, then I will just come here. I know my kid will be treated well. 4star forb the Hospital ***Suggestion to a super big hospital: should have your own labs for all sort of test so its quicker. Hope you will work in this to help Dr be more efficient. The quicker Dr get results the quicker they can proceed with curing patients and get to next one.

Artem Khramov

There's a dude named Fred in one of the food places that works there and makes the whole hospital shine with joy.

Amanda Collins

Terrible experiences! unprofessional, no compassion for children and their only goal is to get as many patients in and out as possible! I strongly advise people to stay away from the Montréal Children's Hospital. They pass you through and send you home without fully investigating. We brought my son there when he was about 8 months old for breathing difficulty, wheezing and persistent cough and high fever. They said his chest was clear and they didn’t see anything and sent us home. We went back again because it was getting a-lot worse and they said the same thing. He just kept getting worse so we got fed up. We ended up going to tiny tots and they saw right away something was wrong and he turned out to have bronchiolitis. He was treated and finally started getting better. Now that hes 2.5 we brought him to the children's again. he was visibly struggling to breath and they acknowledged that, but said his chest is clear. I could literally hear the wheezing but they couldn’t even with a stethoscope. They tried to check his temperature because he was hot and at home it was 103. But their thermometer was taking to long so they got fed up and just stopped it once it reached 100.4... Then they did an ultrasound of his lungs because they didnt think they needed to do an xray .she told the other resident dr that she could see a line on his lungs that shouldn’t be there, but then told us that its normal and everyone gets it when they have a virus. They sent us home again. He became incoherent and extremely lethargic , but we no longer had any faith left in the children's so we brought him to tiny tots again. Within a matter of 5 seconds of listening to his lungs, the dr said she could hear the liquid in his lungs and that he was really struggling to breath. They sent us for an XRAY and confirmed it. If i hadn’t have listened to my gut who knows what could have happened. All because the dr at the children’s was rushing and brushed us off. Shame on you! Your working with children so you need to worry less about getting as many patients through as you can and focus on the health of those in front of you! Then my 4 month old began showing symptoms of pneumonia as well but we didn't trust the children's so we brought her to tiny tots. They listened to her lungs and did an xray. They prescribed antibiotics but We had to wait to have the pneumonia confirmed before they could fill it. Finally it was confirmed and were told to watch her very carefully and if we notice shes having trouble breathing, turns blue, isn't eating much to bring her to the er. A few hours later, She began having coughing fits where she had little break in between each cough. The next day she had another coughing fit. She began coughing and gasping for air and she literally didn't have a second of a break in between each cough. This lasted a good 15 minutes. She began turning purple so we brought her to the ER. They checked her oxygen and they said that it was low between 91-93 and brought her into a room to monitor her. The nurse checked her again for all of 5 seconds and said that her oxygen was 100% and that the machine in the er wasn't the best. I then saw it jump right back down to 93 but she told the dr it was 100% she asked if she should leave it on for a bit to be sure and the dr said no. he came in and listened to her lungs and started arguing with, telling us that the other dr is wrong and that she has bronchiolitis not pneumonia.... i was shocked he had the nerve to fight a diagnoses that was confirmed by a doctor AND radiologist who actually SAW the Xray AND examined her. Especially when he only listened to her chest for a few seconds and never even laid eyes on her Xray. I told him it was confirmed by xray and he said that sometimes bronchiolitis can make an xray look abnormal and he said that the antibiotics probably wouldn't work... im pretty sure the other dr is aware it can sometimes look abnormal but decided it was pneumonia. What a GOD complex! They sent us home and said there was nothing they could do and come back if its worse. DO NOT GO HERE!!

Acme Cj

Waiting room wait 5 hours. Inside room wait 2 hours.

Katryn Bourassa

(Translated) Residents in the emergency department very nice, we waited at the emergency for 4 hours (Original) Résidents en médecine à l'urgence très gentil, on a attendu à l'urgence un 4 heures

caroline charron

(Translated) I would have put 5 stars on sight of a female doctor with no empathy for my 5 year old who suffers from small pimples on her skin. And very cold and dry with the parents hey do not advise this doctor in the emergency (Original) J’aurais mis 5 étoile ont à vue une femme docteur pas d’empathies envers ma de 5 ans qui soufre de petit boutons sur la peau. Et très froide et sec avec les parents hé ne conseille pas ce médecin à l urgence

Paul RR

There is no logics which can be discussed with the way Emergency dept is handled. Even during this pandemic time we are made to sit 7 hours for a kids fever. The family doctor could have handled the tests better but the family doctor team …

Kelly Buheta

(Translated) Very bad reception, I am very disappointed with this hospital. I came today with my 12 month old son who had a fever, the doctor who examined him said "WE DON'T CARE THAT HE HAS FEVER" we have to wait 3 to 4 days before see a doctor. She is a woman, she should have understood a mother s worries about her child, a child with a fever, we do not take this lightly, we must also know how to talk to parents (Original) Très mauvaise accueil , je suis très déçu de cet hôpital. Je suis venu aujourd'hui avec mon fils de 12 mois qui avait de la fièvre , le médecin qui l a examiné m'a dis "ON S'EN FOU QU'IL A DE LA FIÈVRE " il faut attendre 3 à 4 jours avant de consulter un médecin. C est une femme ,elle aurait dû comprendre l inquiétude d'une mère envers son enfant, un enfant avec de la fièvre, on ne prends pas ça à la légère, il faut aussi savoir comment parler aux parents

Alejandra Pérez Ortega

The best of the best !!!

Shogher Boyadjian

Do not go to this hospital at night!! The staff are super rude and they don't even care about your baby's comfort. Took my 5 month old and they didn't even put him in a crib. Had to stay the entire night and watch him so he doesn't fall over. Worst experience ever!!

joe m

Too expensive parking

Jasmeen Mann

Dont go to this place, if u dont want ur child to suffer My kid who was suffering from infection and fever which used to reoccur every week, the doctors were not ready to do a scan which was really required. It was my 3 rd visit in one month and all they did was urine test again n again without moving further and doing a proper diagnose for his ailment. And on top of that we were made to wait for more than 10 hours every time.we helplessly had to travel to Ontario to see our family doctor due to my kids condition getting worse. I would have seriously called up 911 and asked for help but i was just so helpless at that point of time.

Chanelle Auger

Best hospital ever!

Mujadid Humayun

The worst hospital in the world. Very harsh and bad behaviour/attitude of the staff. Waiting period of 13 hours and no proper checkup. I WISH THAT APPROPRIATE ACTION AGAINST THEIR doctors on emergency SHOULD BE TAKEN.

Aysegul Perisan

(Translated) Great (Original) Super

Madiha Marfouq

(Translated) It is among the best hospitals in Montreal, especially in the emergency room, we always receive good services. Thank you for all. (Original) C'est parmi les meilleurs hôpitaux à Montréal surtout à l'urgence on reçoit toujours des bons services. Merci pour tous.

Houhou Zer

(Translated) Large hospital and super competent gastrological doctors (Original) Grand hôpital et médecins gastrologues super compétent

M Jacob

(Translated) Excellent doctors and specialists. A big thank you to all. Only flat pay parking especially in cases like my daughter who requires a lot of treatment. (Original) Excellents médecins et spécialistes. Un grand merci à tous. Seul bémol le parking payant surtout dans des cas comme ma fille qui nécessite beaucoup de traitements.

Mary Jang

I took my baby 1 years old to emergency room. I waited more then hours. She had a high fever. Doc didnt even check the température. He seems he doesnt know what he is doing. Hope he is real doc. Doesnt even give me prescription for my baby. Everything is ok. So just send me home and said Just give my baby tyron. Tyron is the Best medication and doc. No need to see a doc for any reason from now on.

Engy Refaat

(Translated) Excellent service great within 3 hours my daughter was seen and released with her prescription. A big thank you to all the staff who are super nice and patient with the kids. Hat for you. (Original) Excellent service super en dedans de 3 heures ma fille était vu et sorti avec sa prescription. Un gros merci à tout le personnel qui sont super gentil et patient avec les enfants. Chapeau pour vous.

celine boulos

We waited over 10 hours to get a radiography and blood test for my 1.5 yr old at the emergency. If I hadn't gone to a nurse to ask about the results, we would have probably waited even longer...Also I found most of the staff to be short …

Homi Ps4

(Translated) This is how they treat your children. They tie them up and punch them for their personal enjoyment I say it while seeing the traumatized children and their excuse is (they are autistic children) Honestly go and see the nurses and doctors at this hospital Go do your research there is a young person who spoke about his experience at this hospital before taking his own life Pay attention !!! Tell yourself that right now there are children maybe even your children locked up there in psychiatry to be treated badly in the sense that: tied to their bed, put in an empty and white room for hours, locked up something. leaves and get banged by his dear nurses Update: psychiatry (extension 21215) Nurses don't hesitate to insult you and hang up on you. This attitude is anything but normal. Also beware of nurse kayla or any nurse all over (Original) Voilà comment ils traitent vos enfant. Ils les attachent et les frappes pour leur plaisir personnel je le dit en aillant vue les enfants traumatisé et leur excuse c'est ( c'est des enfant autistes) Honnêtement allez vous faire voir les infermier et medecin à cette hôpital Allez faire vos recherches il y a un jeune qui a parler de son experience à cette hopital avant de s'enlever la vie Faites attentions!!! Dites vous bien que présentement il y a des enfants peut-être même vos enfant enfermé là-bas en psychiatrie à se faire mal traité dans le sens que : attachée a leur lit, mis dans une piece vide et blanche pendant des heures, enfermé quelque part et se faire frapper par ses chères infirmières Update : la psychiatrie (poste 21215) Les infirmières hésitent pas à insulter et à vous raccrocher au nez. Cette attitude est tous sauf normal. Aussi méfiez vous de l'infirmière kayla ou tout infermier tous cours

Joanna

The most bureaucratic hospital I’ve ever seen. ER waiting time as long as 10 hours or more, but that’s not the worst. Don’t ever try to book an appointment with specialist, after you listen to the machine and call four different numbers you’ll eventually know that you have to fill a form on their website. Then two or three weeks later some very impatient and unprofessional person would call you with the most condescending tone. If you ask more than three questions he would just hung up and never call back. Only thing that won’t delay or disappear is the endless letters to my address to ask for donation. I work hard and pay tax, why would I donate for this terrible service and attitude, doesn’t make sense.

Aurelie Vasseur

(Translated) Physio super. Quick appointment. Friendly staff. Place nine clean and beautiful. (Original) Physio super. Rendez vous rapide. Personnel sympathique. Endroit neuf propre et beau.

KA Hasan

Cursed hospital, satanic doctors, very bad and despotic Ombudsman..

paffrath1977

Just incredible. Thanks to everyone for saving our little Hermann. The team was incredible. Soldiers going about their duty. It was so amazing to watch. Thank you to everyone involved. From the ambulance to the doctors, the nurses, and all the staff. Watching everyone in action during such a crisis left me in awe. They are such professionals, not 1 second or resource was wasted. Truly amazing people. Thank you so much. James, Celina and Hermann Paffrath

Kevin kevin

I wait for 10 hours and didn't even see the doctor yet

Afzal Sheikh

This Montreal children ???? dental hospital ???? is an excellent centre for children dental care. They are experienced professionals and are very helpful. There have free parking at the street Atwater just infront of the hospital ???? from 9:00 am to 16:00 for maximum 2 hours. I think most of the appointment time ⌚ will cover by that time. There is free WiFi also.

Naomi Wills

Amazing, thank you to everyone

Alain Dorsainvil

A beautiful and clean hospital. The service is so fast.

Val

(Translated) Doctors are terribly slow! It seems that no one wants to work at all, or they are tired of starting to work. The children's department only works in the emergency department if you arrive by 911. Otherwise, you can sit for centuries. Come to the department for children as a child, and leave the hospital as a pensioner. And when a pregnant woman goes to get tested, she sits there for 5 hours in a crowd where everyone is coughing and sneezing, but you have to wait, wait, and wait again. The hospital is clean for this star. The rest is horror! (Original) Врачи медленные до ужаса! Такое ощущение, что совсем никто не хочет работать или устали еще начавши работать. Детское отделение только в отделении emergency работает если приезжаешь на 911. А так можно просидеть веками. Приехать в отделение для детей ребенком, а выйти из госпиталя пенсионером. А когда беременная женщина идет сдавать анализы, сидит там по 5 часов в толпе, где все кашляют чихают, но ты вынужден ждать ждать ждать и снова ждать. Больница чистая за это звездaj. Остальное ужас!

Francis Cote-Sheehan

Baby had fever over 100 for 2 days. Lethargic. Wont eat or drink. Barking cough. Not a priority? Seriously if that isnt it then unless you are bleeding, dead or broke something you wont see anyone at the emergency.

cem ciraci

Waiting time too much

Melissa CGFerreira

(Translated) Yesterday September 23, I was in the emergency room with my daughter. We arrived around 7pm and our experience was excellent !! From the welcome to the lady who is part of the interview and who accommodated us as best as possible, to the excellent work and sympathy of Phillipe the radiologist and to the gentleman who applied his plaster ... everyone was wonderful. Um huge THANKS for your welcome :) (Original) Hier le 23 septembre, j'ai été aux urgences avec ma fille. Nous sommes arrivées aux alentours de 19h et notre expérience as été excellente!! De l'accueil à la dame qui fait partie de l'entretien et qui nous as accomodé du mieux possible, à l'excellent travail et sympathie de Phillipe le radiologiste et au monsieur qui as appliqué son plâtre..tous on été formidable. Um enorme MERCI pour votre accueil :)

Yoyo Lala

Worst hospital..10 hours waiting for nothing. Stupid hospital. It ashamed to call emergency hospital.

Family Sande

(Translated) Just mention that the receptionist on the phone for the appointment at the allergy clinic is really rude and ultimately disrespectful, you should review the communication with the patients because it really does not reflect a good image of your establishment (Original) Simplement mentionner que la réceptionniste au téléphone pour le rdv a la clinique des allergies est vraiment malpolie et à la limite irrespectueuse, il faudrait revoir la communication avec les patients car cela ne reflète vraiment pas une bonne image de votre etablissement

Mr Kiwi

(Translated) Hello I will give a 5 out of 5 my guy was transferred on August 2 in the night for pneumony I wanted to congratulate the floor 6 of the neo b block thank you to all your team for an excellent job nurse doctor hynalo not let go my guy was transferred ajd this morning in Laval for the end of the medication cycle thank you again bb logan lacharite is very happy room number 28 bravo again and thank you bcp bcp (Original) Bonjour je vais donner un 5 sur 5 mon gars a été transféré le 2 août dans la nuit pour pneumony je voulait félicité l'étage 6 du bloc b néo merci à toute votre équipe pour un travaille exelent infirmière doctor hynalo lâcher pas mon gars a été transféré ajd se matin à Laval pour la fin du cycle de médicament merci encore bb logan lacharite est très.content chambre numero 28 bravo encore et merci bcp bcp

Sylvie Servant

(Translated) The waiting time exceeds 12 hours .... The nurses at the yards are stupid! Not to mention the cleanliness of the place .... (Original) Le temps d'attente excède les 12hrs.... Les infirmières au triages sont bêtes! Sans parler de la propreté des lieux....

Jaspreet Singh

The receptionists in clinique sud for neurology are dumb. They prefer talking about their love lives than to help the client. They yell personal information for everyone to hear

Michel Farmer

(Translated) Visit last night on July 8 around 23:45 with my 13 year old granddaughter. Departure around 05:00 without seeing a doctor. Beautiful new premises but no service. No one to provide information. Disappointing and discouraging experience compared to the last visit in 2013 to the old premises of the hospital. This morning in Sainte-Justine, it's better. (Original) Visite hier soir le 8 juillet vers 23:45 avec ma petite-fille de 13 ans. Départ vers 05:00 sans avoir vu de médecin. Beaux locaux neufs mais pas de service. Personne pour donner de l'information.Expérience décevante et décourageante comparativement à la dernière visite en 2013 dans les vieux locaux de l'hôpital. Ce matin à Sainte-Justine, c'est mieux.

Atika

(Translated) 1 star and that is too much for this hospital. I never imagined that a 20 month old baby with a temperature of 40.7 degrees C and the pre-triage nurse decided that his case was not urgent, and worse than that he did. I didn't even go to triage for 7 hours of waiting, and I went to triage several times and I announced that my baby is in pain, a man who works there answered me with simplicity and said that 40.7 it's normal, what do you want us to do to you .. it's really shameful, and it's the last time in my life that I'm going to visit this hospital (Original) 1 etoile et c' est trop pour cet hopital . Je n'ai jamais imaginé qu'un bébé de 20 mois qui a une temperature de 40,7 degré et que l'infermiere du pre-triage a décidé que son cas n'est pas urgent , et pire que ca il n'a meme pas passé au triage pendant 7 heures d'attente ,et je suis partie plusieurs fois au service du triage et j'ai annoncé que mon bébé souffre , un homme qui travaille là-bas m'a repondu avec une simplicité et l a dit que 40,7 c est normal ,qu'est ce que vous voulez qu on vous fasse .. c'est vraiment honteux ,et c'est la derniere fois de ma vie que je vais visiter cet hopital

조유경

Worst ER ever! Arrived at 10:30pm, called in to the exam room at 3:40am. Waited for an hour in that room. I asked if the doctor knows we are here because we waited in this room for 1 hour. One young lady said, then you could wait out side until we are ready. So cold that I caught a cold. I can not concentrate writing because I am sleepy and shaking. Worst ER. There were only 1 or 2 actual doctor and 30 waiting rooms. I don't understand the system in this hospital. Eventually got out of the hospital at 6am. Is it like this in all montreal? Quebec? Or Canada?

HK hkr

(Translated) Very bad experience arrived since 1 p.m. with my 18-month-old daughter who is ill, only one parent is allowed to pass I have to wait in my car in the paid parking lot. From 1:15 p.m. to 5 p.m. my wife and 18-month-old daughter are still waiting in the waiting room around 5:40 p.m. Someone came for a test, she doesn't know if it is a nurse or a doctor, then they have to wait again to see the doctor that prompted me to write these words at 5:51 p.m. I'm still waiting for the auto dice info from my wife who tells me her that the battery of her tel is very low… I wait impatiently for this ordeal over so that I go home. 6:45 p.m. still waiting for the car I just saw security to find out if my wife is there as her cell battery is low they told me she is still waiting in a room and the nightmare continues (Original) Très mauvaise expérience arrivé depuis 13h avec ma fille de 18mois qui est malade on laisse passer seulement un parent je dois attendre dans mon auto au stationnement payant.de 13h15 a 17h ma femme et fille de 18mois attendent toujours dans la salle d’attente vers 17h40 y’a quelqu’un qui est venu pour un test elle sait pas si c 1 infirmier ou médecin puis on lui d’attendre encore pour voir le médecin cela m’a poussé à écrire ces mots a 17h51 j’attend toujours ds l’auto dés info de ma femme qui me dit son que la batterie de son tel est très bas…j’attends avec impatience que ce calvaire fini pour que je rentre à la maison. 18h45 encore en attente ds l’auto je viens de voir la sécurité pour m’informer si ma femme est là comme la batterie de son cell est faible ils m’ont dit qu’elle attend encore dans une salle et le cauchemar continu

Sébastien Mercier

(Translated) I arrived at the emergency room around 23hr my two year old daughter had gastro she kept nothing for almost 20 hours. Before seeing a doctor it took 4 hours. The doctor did not speak a French word. After having examined it he found that it had wax caps so they wanted to remove them but already that my daughter was in pain considering her condition and time. At 4 o'clock in the morning, the nurses pierced the eardrum of my right ear with my daughter trying to extract the earwax. She was bleeding in the ear she was in pain and that was not the reason we came to the hospital we were able to leave around 6am. Since that day, my daughter is afraid of being examined by our family doctor. Worst hospital ever for kids on the night shift. ???????? (Original) Je suis arrivé à l’urgence vers 23hr ma petite fille de deux ans avait la gastro elle ne gardait rien depuis presque 20 heures. Avant de voir un docteur ça prit 4 heures. Le docteur ne parlait pas un mot français. Après l’avoir examiné il a constaté qu’elle avait des bouchons de cire alors ils ont voulu les enlever mais déjà que ma fille était mal en point vu son état et l’heure. 4hr du matin, les infirmières ont perforées le tympan de l’oreille droite a ma fille en voulant extraire le cérumen. Elle saignait de l’oreille elle avait mal et ce n’était pas la raison de notre venu à l’hôpital on a pu partir vers 6hr du matin. Depuis ce jour, ma fille a peur de ce se faire examiner par notre médecin de famille. Pire hôpital ever pour les enfants sur le shift de nuit. ????????

Cindy St-jean-Lamarre

(Translated) I work here and I am ashamed !! I went to the emergency room with my 4-year-old boy on the night from Sunday to Monday because he had been diagnosed with streptococcus earlier in the day (it was 3 days that he had fever + very bad at the throat ). At 11pm on Sunday I noticed he was pulling during his sleep so I rushed him to the hospital. Since I work here and in the clinic the service is second to none, I told myself that I was going to take him here. Mistake! I arrive, we are 6 families waiting at the reception with people to welcome us. Finally, after making the recording, I am told that my partner cannot stay that he is only a parent (Note here that we are in the emergency room and that in the clinics it is understandable since it is not urgent in clinics). So the second parent of the child cannot stay to take over if mom or dad needs a rest! I sit alone in the waiting room with my 4 year old son who is not able to sit or sleep alone so I carry him in my arms with my backpack, water bottle bag etc. It took him 3h30 just to go to the pre-triage! In the meantime, I realize that the pre-triage nurse has to run between 2 patients to register patients at the reception because there is no receptionist !!! my son falls asleep - obviously he is not breathing well because he is congested +++++ which gives signs of tightness. We FINALLY see after 3h30 of waiting we see the nurse who is stupid as her 2 feet and we placed P5 as a priority because according to her, my son is not an urgent case. First and last time that I go to the emergency room here it's sorry that I say this negative comment about my own job but what is even more saddening is to see to what extent we are understaffed. The condition of the children deteriorates extremely quickly they should have more doctors at night in the emergency room and more staff! (Original) Je travaille ici et j'ai honte!! Je suis allee a l'urgence avec mon garcon de 4 ans dans la nuit du dimanche au lundi parce qu'il avait obtenu plus tot dans la journee un diagnostique de streptocoque ( ca faisais 3 jours qu'il faisait 39 de fievre + tres mal a la gorge ). a 23h le dimanche j'ai remarque qu'il faisait du tirage pendant son sommeil donc je l'ai emmene d'urgence a l'hopital. Puisque je travaille ici et qu'en clinique le service est hors pair je me suis dit que j'allais l'emmener ici. Erreur! J'arrive, on est 6 familles qui attend a la reception avec personnes pour nous accueillir. Finalement, apres avoir fait l'enregistrement on me dit que mon conjoint ne peux pas rester que cest seulement un parent ( A noter ici qu'on est a l'urgence et que dans les cliniques cest comprenable puisque ce n'est pas urgent dans les cliniques). Donc, le 2e parent de l'enfant ne peut pas rester pour prendre la releve si maman ou papa a besoin de repos! Je m'assoit seule dans la salle d'attente avec mon fils de 4 ans qui n'est pas capable de se tenir seul assis ou couche donc je le porte dans mes bras avec mon sac a dos, sacoche bouteille d'eau etc. Ca l'as pris 3h30 juste passer au pre-triage! Je me rend compte entre-temps que l'infirmiere du pre-triage doit courir entre 2 patients pour faire l'enregistrement des patients a la reception car il n'y a pas de receptionniste!!! mon fils s'endort- evidemment il ne respire pas bien car congestionne+++++ qui donne des signes de tirage. On voit FINALEMENT apres 3h30 d'attente on voit l'infirmiere qui est bete comme ses 2 pieds et nous on a places P5 comme priorite car selon elle, mon fils n'est pas un cas urgent. Premiere et derniere fois que je vais aux urgences ici c'est desolant que je dis de mon propre emploi ce commentaire negatif mais ce qui est encore plus desolant cest de voir a quelle point on manque de personnel. L'etat des enfants se deteriore extremement rapidement ils devraient avoir plus de medecin la nuit aux urgences et plus de personnel!

Stephanie

(Translated) excellent emergency service! thank you children hospital for saving my daughter! nurses and doctors listen to parents! thank you children hospital for saving my baby girl! all nurses doctors thank you a lot for your time to listen all parents need to speak in rough time! (Original) service d'urgence excellent! merci children hospital d'avoir sauvé ma fille! les infirmières et les docteurs sont à l'écoute des parents! thank you children hospital for saving my baby girl! all nurses doctors thank you a lot for your time to listen all parents need to speak in rough time!

Lena P.

It doesn't even deserve 1 star. Worst experience of my life, came by ambulance after falling with my child in the middle of the street causing wounds on babys scalp. Bleeding like crazy. Arrived to hospital at 3pm, it is now 12h35am still have not seen a doctor, the wounds have not been cleaned or treated, they just announced waiting time 13hours!!!

Raouf Sahnoun

(Translated) Unfortunately the doctor is egocentric and lengthening bacle the patients is addressed to my wife with malice with him 10mn max pour.ma daughter which is a complicated case hardly speaks in French. Do not explain anything or just a sentence I swear you max 15mn in 1 year you are not the only doctor have more humanity and time even if you see 1000 people per day. (Original) Malheureusement le docteur est égocentrique et arrongant bacle les patients sest adresser à ma femme avec méchanceté avec lui 10mn max pour.ma fille qui est un cas compliqué s'exprime guère en français .Ne vous explique rien ou juste une phrase je vous jure max 15mn en 1 année c'est vous n'êtes pas le seul médecin ayez plus d'humanité et de temps même si vous voyez 1000 pers par jour.amerci

Daniel Desrochers

(Translated) Excellent services, lots of interest in finding problems and ensuring patient comfort (Original) Excellent services, beaucoup d'intérêt pour trouver les problèmes et de s'assure du confort du patient

sam4wholesale

They make you wait for hours. Worst place ever!!!! If you are not visibly dying don't bother.

Loïc Bourgeois

(Translated) After a call to Info Sante for my 6.5 month old daughter, we left for the emergency room and arrived around 00:30. First and last experience in this hotel. Quick and efficient sorting. But after.... Only 9 patients in front of us, but 3h30 wait before seeing the doctor with my daughter who cried and screamed as much as she could without being able to sleep because of the discomfort. That still I can understand, because only one doctor, and certain cases can take time. The doctor repeats exactly the same first exams as at triage and tells us: we will give her Tylenol, then we will see if she can drink, then we will do a test for urinary tract infection. Please return to the waiting room, it won't be long for Tylenol. And there, at 4 am, still from Tylenol (which I have at home). So we made the decision to leave because in the end we preferred that our daughter rest at home rather than waiting for hours to just see if she is drinking and to do a urine test .... So no diagnosis. And there, the best time of the evening. I inform the staff that we have decided to leave and make an appointment with the pediatrician in a few hours. He informs one of his colleagues who, without seeing me, leaves: "It's their choice, it's not my problem !!!". So I know it's not easy for them, but when it's 4 a.m., with your 6 month old little girl crying all she can and suffering, hearing yourself say these kinds of things, is for inadmissible. On the other hand, the man I saw to announce our decision was very kind. In short, organization to review, and courtesy of the staff also. I would therefore return to Ste-Justine next time (not faster, but better coordination, care, and friendly staff). (Original) Apres un appel a Info Sante pour ma fille de 6.5 mois nous voila parti aux urgences et arrivee vers 00h30. Premiere et derniere experience dans cet hoptial. Triage rapide et efficace. Mais apres.... Seulement 9 patients devant nous, mais 3h30 d'attente avant de voir le medecin avec ma fille qui pleurer et hurlee tant qu'elle le pouvait sans pouvoir dormir a cause de la gene. Ca encore je peux comprendre, car un seul docteur, et certains cas peuvent prendre du temps. La medecin refait exactement les memes premieres examens qu'au triage et nous dit: on va lui donner du Tylenol, puis on verra si elle peut boir, puis on fera un test pour infection urinaire. Veuillez retourner dans la salle d'attente, ca ne sera pas long pour le Tylenol. Et la, a 4h du matin, toujours de Tylenol (que j'ai a la maison). Nous avons donc pris la decision de partir car au final on preferais que notre fille se repose a la maison plutot que d'attendre des heures pour juste voir si elle boit et pour faire un test urinaire.... Donc pas de diagnostic. Et la, le meilleur moment de la soiree. J'informe le personnel que nous avons decide de partir et prendre RDV avec la pediatre dans quelques heures. Il informe une de ses collegues qui, sans me voir, sort: "C'est leur choix, c'est pas mon probleme!!!". Alors je sais que ce n'est pas facile pour eux, mais quand il est 4h du matin, avec votre petite de 6 mois qui pleure tout ce qu'elle peut et qui souffre, s'entendre dire ce genre de choses, c'est pour inadmissible. Par contre l'homme que j'ai vu pour annoncer notre decision a etait tres aimable. Bref, organisatin a revoir, et courtoisie du personnel egallement. Je retournerais donc a Ste-Justine la prochaine fois (pas plus rapide, mais meilleur coordination, soins, et personnel aimable).

Lao Dao

In triage, we were told to go to wait in one of the rooms, then we were left forgotten completely. Waited waited endless waiting and no one came to assist or even explain a bit, nothing. My daughter cried so hard that she even lost her voice, we went to ask one of the passing by staff should we keep waiting and she gave me a “don’t bother me” look and impatiently said just wait there, we are busy! Excuse me!? There were many of nurses sitting, chatting and laughing, just 3 meters away. They didn’t even bother looking at me, when I went to them they stopped laughing and chatting and turned away. This is the worst hospital experience ever. They are so arrogant and impatient.

Ben Lavoie

(Translated) If I could put ZERO stars I would have done it! Make a 9 month old baby wait 7 hours in the emergency room with 41 degrees of fever for 4 days !! ?? Are we in Canada here ?? Besides, it's not just that! The doctor who arrives does not speak a French word ostik and refused to let me speak French to her because she does not understand !! What is that???? My son had a throat infection I went to the clinic AFTER they were diagnosed with. They are very good at begging the world to give them money during telethons… Where is this money in VS ??? (Original) Si je pouvais mettre ZÉRO étoile je l’aurais fait! Faire attendre un bébé de 9 mois 7h à l’urgence avec 41 degré de fièvre depuis 4 jours!!?? On est bien au Canada là?? En plus c’est pas juste ça! La docteur qui arrive parle pas un ostik de mot français et à refusé que moi je lui parle français parce qu’elle comprend pas!! C’est quoi ça???? Mon fils avait une infection à la gorge c’est à la clinique que j’ai consulté APRÈS qu’ils ont diagnostiqué. Ils sont bien bons pour supplier le monde de leur donner de l’argent pendant les téléthons… À VS où cette argent???

Marwan Johar

The worst children's hospital ever , as tourist visiting montreal I think it's the last time .... Our sun had an infection on his finger Unluckily for us it was weekend with no hospitals open we went to montreal children hospital They made us pay 7oo dollars just to see a doctor Threw us In a very busy waiting area with all kinds of kids coughing and vomiting And we waited from 7pm to 12 30 am without being seen by any one And when I went inside to ask how much more we have to wait one rude staff answered me in a very rude way ( you go and sit and the doctor will call u ) I mean I'm a doctor and just work in emergency all the time never we treated our patients this way So if your planning to go to montreal children hospital grap with you blankets and pillow and food , toys for your kids and Panadol extra for your self and hope for luck.... Only one doctor and may be they call 2 to 4 patients per hour ..........

Marc Gendron

(Translated) The doctors are excellent and the care is good, however what is the reason for my rating is that the wait is a real torture. It's nice to have new hospitals and good doctors but you have to be almost dying to get care. My daughter broke her arm and I arrived at 8pm and we spent 5 hours to be told that it was a minimum of 12h waiting. You have to sleep with the big lights in your face. Why make people believe that they will spend soon? I asked if it was worth staying at night, employees always say yes, always give hope. In the end, it is often like that, I went often with my children and it is repeated. I even waited 3 hours just to register. However, when you finally see Dr., they are very good. It is reported that we are used to waiting 12 hours to see a Dr. in the emergency room. I wonder if the wait is shorter in poor countries. (Original) Les médecins sont excellents et les soins sont bons, cependant ce qui est la raison de ma cote, c'est que l'attente est une vrai torture. C'est beau d'avoir des hôpitaux neufs et des bons médecins mais il faut quasiment être mourant pour avoir des soins. Ma fille s'est fracturée le bras et je suis arrivé a 20h et nous avons passé 5 heures pour nous faire dire que c'est un minimum de 12h d'attente. Tu dois dormir avec les grosses lumières dans le visage. Pourquoi faire croire aux gens qu'ils vont passer bientôt? J'ai demandé si ça valait la peine de rester la nuit, les employés disent toujours oui, donnent toujours espoir. En fin, c'est souvent comme cela, je suis allé souvent avec mes enfants et cela se répète. Il m'est même arrivé d'attendre 3h juste pour m'enregistrer. Cependant, quand tu fini par voir le Dr, ils sont très bons. Il est rendue que nous sommes habitués à attendre 12h pour voir un Dr à l'urgence. Je me demande si l'attente est moins longue dans les pays pauvres.

Melissa Paradis

(Translated) Magnificent hospital designed for children !! Welcoming and exceptional staff. We had never seen a hospital so good. The staff are brilliant and efficient. This hospital is extraordinary. (Original) Hopital magnifique pensé pour les enfants!! Personnel accueillant et exceptionel. On avait jamais vu un hopital aussi bien. Le personnel est génial et efficace. Cet hopital est extraordinaire.

Preeti Shetty

not a place I would trust with my child. Waited from 10pm-6am in emergency, came by ambulance, and was NOT seen. Barely triaged. My child struggling to breathe and vomiting entire time. Walked out and went to a private clinic as soon as they opened. The Children's hospital is heartless and LAZY

Madalina Elena Dumitriu

On October 21st at 1 am I arrived to the emergency Department with my 10 year old son because he got a fish bone stuck in his tonsil. The nurse taking care of him tried to administer some anesthesia as the ENT doctor asked her to do. She placed an IV in and administered two vials of some liquid and then connected him to a bag on the pole. After all this, she decided to take his coat off, but, by doing that, she pulled the IV out of the vein. With no remorse, she said it was an accident. Following this incident, she tried numerous times to reinsert an IV with no success saying she cannot find his veins. My son at this point was very scared, he started to cry and asked me to go home. The nurse just left the room. At 4 o’clock I had to disconnect him myself from the ekg and left. The next day we received calls from the hospital telling us that a better team will care for him. My child is still traumatized by this event and we decided not to go back to this hospital. The nurse’ lack of empathy makes us think we are treated like this because we are emigrants . She proved lack of professionalism and her behaviour is not going to be forgiven.

Natalia Koz

Very bad. Was waiting for doctor appointment one month. Then was offered a day sergery in on other month. Then in another month sergery was resqeduel in other 20 days. So I don't think they are serious about their job there.

Julie-Anne R

Getting worse with time... Definitely not the same service as years ago. Went there with my child for a head injury. They said she wasn't so bad but it shouldn't be long. After waiting 7 hours I spoke to a nurse asking if it was normal to wait this long with a head injury and she said no. She said and I quote "let me see if the doctor FEELS like seeing anyone yet." Feels?! Nice to know when you're a doctor working while at work is optional depending on if you "feel" like it?! Over the next 5 hours the doctor (there was only 1... The other doctor didn't show up for his shift) only saw 1 patient every hour. Finally at shift change things sped up and the new doctor when she saw us appologized for the unacceptable waiting time. We had waited a total of 12 hours! You expect to wait at the hospital but 12 hours is ridiculous and that was just to get into the private room to see the doctor! But what makes it worse is unfriendly staff. Since when did grumpiness become part of their job description?! Parking is a nightmare and if you park under ground the prices are absurd! Unfortunately I've had to use their services more than a few times over the last year and each experience has been worse than the last.

Frankie Goes

Our experience with our son was simply fantastic! Thank you Rhonda and Véronique for the good care, and thanks to the whole skilled OR team that took care of our son! Thank you MCH!!!! ...and Pablo, I still owe you 50$...

Denny James

Expensive parking

Sonita Rahimi

Worst hospital ever u can't believe how long will be waiting .saint justin hospital 100 % better

Nadeem khan

I came with my 2 year old daughter and we waited 7hour to see a doctor. She was in lot pain I complain couple of time to the nurse but nothing happend.

Severin Tixier

(Translated) Montreal: Hospitals everywhere but no doctor ... When you come to emergency, it's not to silly for 15h and more! Anything big ???? (Original) Montreal: Des hopitaux partout mais aucun medecin... Quand tu viens aux urgences, c'est pas pour niaiser pendant 15h et +! Du grand n'importe quoi ????

Akira Torii

Very bad accountant of registration. She is soooo arrogant and rude.

Régis Mailloux

(Translated) Thank you for all, even if it was long ???? (Original) Merci pour tous même si s'étais long ????

touareg Volkswagen

(Translated) Overwhelmed children's hospital and Royal Victoria's next door does not take the kids despite there was almost no traffic. (Original) Hôpital pour enfants débordé et royal Victoria de la porte a coté ne prend pas les enfants malgré qu'il ny avait presque pas d'achalandage.

Xavier Leveille

Super slow, poor management and awful organization

michael mit

(Translated) There is relatively no wait and the employees are super nice. (Original) Il n'y a relativement pas d'attente et les employés sont super gentil.

Dinorah Del Angel

The waiting time for the ER is ridiculous I was there with my 4 year old daughter for more than 8 hours, I can’t believe that you don’t have enough staff for the night shift, it’s no fair for the kids. The positive is that the installations and the attention are great.

james K

What happened to Knowledge is Power and every Child matters .. the nightingale's are sobbing in the orchards of our mothers and the hearts we broke long ago have long been braking others (master and boatswain) Hi, I am the 10 y/o MCH locked up (& branded 2 teeth) for a Sociopath(mother) “I dropped u off and made them keep you, I showed you I can show you again.. you swore at me” (one rage) I was a great kid, as proven in MCH 7D after 2 years went by as my head was toyed with, (her hate for my father, will be my wrath forever and still is/ we see) blackmailed my whole life moods and rage I suffered PTSD (every type of abuse) while caged in MCH. hellhole in error ! as I helped other children win freedom they came and went I stayed locked up.. I cared about others & policed ward I had a torn out shoulder/thorasic spine by the beast(father) in Ontario MCH. dumped me to unwanted (to be left with strangers) just to get rid of Me. Murderer's get better integration (I was 12) hurt bad. MCH said to me its "growing Pains" (not nice) Tons of proof for you MCH. Admit it You Know Nothing about Biomechanics & is it not in the MCH Agenda ? Why? (have pic of shoulder @ 3 Y/O torn out my recent flashback) No Learning institution would shy from my real life learning, People falling threw pluggable holes . Here is your Proof.. 40 years later.. a life of blackmail deceit, even jailed again ect. on the word of the same Sociopath (all in police records) still making my life Grief today (Detective Jim Davidson. Swat 1993 “get away from her” (one of the many times she said threaten her life ) Now I understand 40y my life gone MONTREAL CHILDREN"S EARs still CLOSED ? “I hated you since you were a sm Child” a statement heard by local friends recently, a sic angry person( my Mother/ a cling on) a good son I try be compassionate , understanding now every relationship I ve had was destroyed by the same Socio. (they need you for their enjoyment) they are compulsive and Cons, liars, thief's, no love, haters, no remorse. When will MCH be Unaccountable with Me? "MCH. ombudsperson, it happened too long ago" Sorry its still going on. (Seems like more No Remorse? is that how Ombudswoman operate as well?) A wall to hide behind and attack as proven, Good people should be disgusted my Mother is only kayos and hate subjected to everyone/me ? And Montreal Childrens Locked me in 7D Hallway how long?, I think who we are is shown in what we stand for I believe we have evolved .. MCH what about my life/ peace stolen by the Socio and You ? The time I was Locked up and many admitted MCH errors Stole my chances and destroyed me inside "NUMB!" I had to be to stop crying myself to sleep in disbelief of MCH Errors & Games with me. When will MCH become Accountable to Me ? Please forward this to the correct department so we may amicably start my Healing understanding and admitting many Errors made. Thanks James Kevin Krusto P.S. I told them (MCH. staff) at 12 y/o I would be back to explain how bad they hurt me, Today We Can See the results. You made me fight all the bullys that came and went, it was life changing I believe facts & truth will Helps me be free and saves others from Systems Mistakes Lets not Cause me anymore pain, as my Pastor Rusty said many years ago “ this is the worst case of abuse he has ever seen” (he has seen a lot) I asked him why and he told me because its unstoppable .. no end in sight I should be able to be heard / try reveal the truth, regain some of my Dignity. (Vindication) (I wont go into other Horrors I know of related to "incarcerated" Children) Thanks in advance for our anticipated Reconciliation with understanding & learning protecting other children together (hopefully MCH can not have me charged again for trying to help others, still) I think people whom hide truths should let go for those true & out to help others.

Good Man

very bad hospital ... leave people more that 5 hours without even nurse seeing ... I am there now for more that 5 hours with my son ... I left the hospital after 7 hours without action taken to check my son .... very bad management system in this hospital...

Lupo Gr

Tragik.dont even try to go on emergency room during the night .only 1 doctor for over 100 patients and zombie parents who wait minimum 8 hours.pathetic system and managment inside of a beautyfull new hospital.so sad something have to happent in our "free"health care that bleeding from everywherw

Sarah Wang

I won't focus on waiting time. It mostly depends on lucks. Last time, we were told to wait minimally 10 hours when my son got pulled elbow, which literally needs one second from the doctor to put it back in place. Otherwise, the child has to be a situation with extreme pain. What shocked me is that the bad attitude from the nurse who said you can do it by yourself if you don't want to wait.......I can't believe such words come out from the mouth of any responsible professional.

Surendra Nath Nandipati

The triage will work based on the severity of the patient decided by a receptionist (without asking and checking properly) If u don’t say u have severe pain u have to wait all day long by seeing 100’s of patients going before you.your turn will come only when they don’t have patients coming in which is stupid. I waited almost 10 hrs (I saw 60 people going before me)and didn’t see the doctor Good luck guys 0 stars if possible

Chris Mujica

Not helpful, long waiting time security not able to communicate in English for a bilingual hospital, not impress at all... Poor services and regulations

Brian K

Amazing service and clientele they provide you with the proper care. They also make an effort to follow your progression and help you to their best ability

Mario Claude

Zero respect for people's time. What's the point of an appointment if we have to wait 2+ hours? Second appointment we waited 2 hours to not even see our doctor but a resident who asked us all the same questions our son's doctor did on our first visit. Sent out again to wait for someone else for a test. Why are you wasting my time? Instead of asking the same questions read the doctors notes before you call us in and have us see who we need to see right away. I really don't appreciate taking time off work, driving thru hell to get to this place to have to wait like an idiot. I'm a fair man, I don't expect to be seen at my exact appointment time. 30-45 minutes fine. But 2+ hours? And then more and more waiting? Get organized and respect people's time.

sofiash

The biggest problem in all hospitals usually is long waiting times.Here it can be the same story.However the staff is professional and nice.And the hospital itself very roomy.I don't know why all hospitals suffer from lack of doctors in ER.No one wants to work there?!

Joby John

With 5 months old baby waited more than 8 hours in Emergency to meet the doctor with a referral letter from St. Mary’s Hospital. Nursing staffs are arrogant. The service is terrible. I think there is only one doctor to manage all the patients. After calling our number more than 2 hours waited in green room number 8.I don’t recommend anyone to this hospital.If we ask about the waiting time they say it’s according to the priority. To give priority there is no doctors are on duty and nurses are busy with their own business.

Alejandro Arapé

(Translated) My daughter is coughing for more than two weeks until she has difficulty eating and she sleeps almost coughing. I brought it twice to at least stabilize and fog it if possible. The last time they increased the waiting time from 5 to 7 1 \ 2 hours, they passed all children pirs and not pirs in front of us. When asking for a reconsideration, the clerk informed us that it was impossible to call a nurse because my daughter was standing and her breathing was normal, even though she was getting worse with her attacks. We returned home after 6 1/2 hours and without any professional attention. Disappointing service, unfriendly infrastructure for children and 25 pieces lost parking. We probably regret the old and efficient children's hospital on Tupper Street. Hospital unsuitable for children who are not in a "life threatening situation" (Original) Ma fille a de la toux pour plus de deux semaines jusqu'au point qu'elle mange avec difficulté et elle passes ses nuits pratiquement en toussant. Je l'amené deux fois au fins de au moins la stabiliser et la nebuliser si possible. La dernière fois ils ont augmenté le temps d'attente de 5 au 7 1\2 heures, ils ont passês touts les enfants pirs et pas pirs devant nous. Au moment de demander une reconsideration, le préposé nous a informé que c'était impossible d'appeler une infirmière parce que ma fille restait debout et sa respiration ressemblait normale, même si elle rendait pire avec ses attaques. On a retourné à la maison après 6 1/2 de attente et sans aucune attention professionnelle. Service décevant, infrastructure pas accueillante pour les enfants et 25 pièces perdues de stationnement. On regrette sans doute l'ancien et efficace hôpital d'enfants sur la rue Tupper. Hôpital desaconseillé pour enfants qui ne sont pas dans une "life threatening situation"

Chad

The nurses, doctors, and staff were all AMAZING!! They all deserve accolades. Thank you!! - my child was admitted immediately from triage. We barely had time to take off his coat.

changkuan tian

Worst hospital ever, when I take my baby there the nurse even don't know how to use the phototherapy medical equipment, and three times of acupuncture when they are trying to injection. What makes me more angry is that after a few hours injection, the baby's whole left hand and half arm is swelling. The nurse is not willing to explain. I think the doctor here is excellent, as for the nurse, no comment.

Rahel Miah

Unprofessional... uneducated employees work there.. No respect for patients.. Rude behaviour with patient.. Often wrong treatment end up in another hospital due to their lack of responsibility...

EST OUEST

Learn your Remedy at Home better avoid waiting 10 hours

Halil Akyol

(Translated) I'm very happy to be here on dialysis (Original) Je suis très content être ici en dialyse

Joseph eric Messina

Doctor was very nice and caring. Took the time needed. Thank you.

Martin Gratton

(Translated) Super hospital thanks to all the staff (Original) Super hôpital merci à tous le personnel

fleurette duverglas

The best hospital in montreal

Benz Mous

(Translated) My 10 month old baby has fever for 3 days in a row at 39c, 39, and 40c tonight. I brought her back to this hospital and the nurse placed her in category 4 non-emergency. It's been 5 hours of waiting now without seeing a doctor. The service is pitiful. Nurse not competent. (Original) Ma petite fille de 10 mois fait de la fievre pendant 3 jours de suite a 39c, 39, et cette nuit 40c. Je l'ai ramené a cet hopital et l'infirmiere l'a placée en categorie 4 non urgent. Ca fais maintenant 5 heure d'attente sans voir un medecin. Le service est pitoyable. Infirmiere non competante.

Electro Mourad

(Translated) Bad experience, more than 16 days that my daughter was hospitalized, no change or improvement, they said anything, misdiagnose, lack of professionalism. (Original) Mauvaise experience ,plus de 16 jours que ma fille ete hospitalise ,aucun changement ni amelioration,ils ont dis n'importe quoi ,mal diagnostiquer ,manque de profesionalisme.

amine brn

(Translated) Beyond the waiting time, the service was zero from zero, the man in the pretriage on the evening of Saturday September 4 is unfortunately rude with 0 sense of communication! (Original) Au-delà du temps d’attente le service était nul de chez nul, le monsieur se trouvant au pretriage le soir du samedi 4 septembre est malheureusement impoli avec 0 sens de communication !

Cherry L

Waited 6 hours

boren stoc

good hospital

Alexandre Noel

(Translated) Neonatal Intensive Care Team Amazing Thanks to all (Original) Soins intensifs néonatale équipe incroyable Merci à tous

Moe Liebman

Friendly and understanding staff!

Marny Listerne

I used to love this hospital and always recommend it. It used to be great, I would drive 30 minutes out of my way to go to that hospital rather than the one in my town because that's how good I thought it was. However, over the years the quality of care and service is degrading. I recently went four times for my daughters broken foot (sport injury) and was told the first time it wasn't broken, then got a call two days later saying that it was. The following week at the check-up I'm told that in fact it's not broken and that her cast can come off. Complaining of foot pain, we returned to be told by a now professionally dressed doctor in tight cycling attire that it is in fact broken. Then returning 2 weeks later for a follow-up, I had to point out the break on the x-ray to the student doctor, who didn't see it. When I tell this to the latest doctor who sees us, she proceeds to say that the break is as clear as day and that the x-ray technician even did a great job explaining exactly where the break was so therefore it shouldn't have been missed. More recently I was back at the ER but this time with my son who broke his arm, we are told by the doctor 'hurry up and get the cast on before the technician leaves' so we hurry and we are greeted by one pissed off technician because he has 'one more patient' and can't quite leave yet. He proceeds to put on the cast and three days later the cast is still soft because it was so poorly done. So back to the Montreal Children's hospital we go just to be told by a very unfriendly triage nurse that "yes the cast was done poorly and yes we need to wait all over again to be checked by the doctor and yes RAMQ will be charged for another visit because the cast wasn't done properly the first time," perhaps due to the cast technician's eagerness to go home the other day, I wonder?! We are then told it's roughly a 5 hour wait, and that cast repair is only priority #5 which is the lowest priority and the triage nurse doesn't even bother to tell us that the cast guy's shift ends at 10pm (luckily we already know that information from our previous visit a few days ago), realizing that it's already 8pm that means by the time it's our turn, the cast guy would be done for the day... so we decide to go home... guess it's back again tomorrow for a third visit for the same problem! Sad to see this once great hospital slowly turned into what it has become. Suffice to say, our previous donations have not gone to help train compassionate and competent workers.

Sean Mccluskey

Great hospital great staff. Patients need patients.

Dowdoe

(Translated) I spent 4 years of my life at this hospital and I have always had good services, good doctors, good nurses (e) s. I recommend it to parents who have children! If your child is hospitalized there are sometimes activities for him / her to do with a group with other young people. Also there is pet therapy which is extraordinary for children! I call it a luxury hospital! All renovated and clean from the inside. This hospital will miss me a lot ... I have just turned 18 and I left it which breaks my heart totally. I will never forget the good service I received ... Thank you to all the teams at children hospital. Dont stop working hard! (I love the hospital) (Original) j’y aie passé 4 ans de ma vie à cet hôpital et j’ai toujours eu du bon services, des bon docteurs, de bon infirmier(e)s. Je le recommande aux parents qui ont des enfants! Si votre enfant se fait hospitalisé il y a parfois des activités pour lui/elle a faire avec un groupe avec d’autres jeunes. Aussi il y a du zoothérapie ce qui est extraordinaire pour les enfants! Moi je l’appelle hôpital de luxe! Toute rénovée et propre de l’intérieur. Cette hôpital va beaucoup me manquée... Je viens d’avoir 18 ans et j’ai du la quitté ce qui me brise le coeur totalement. Jamais je n’oublierais le bon service que j’ai reçus ... Merci à tout les équipes à children hospital. Dont stop working hard! (maybe the parking was too much but I still love the hospital)