Reviews of Lakeshore General Hospital: Emergency Room (Hospital)

Hernan Rodríguez

Avoid this Hospital, specially the Emergency building.

jansen trichas

I arrived here at 5 pm it is now 5 am. Something in my lower back feels very off from a severe football accident. I have been sitting here in pain for over 12 hours. There is currently 1 doctor serving 1 patient every 2 hours. This is literally torture. I have never felt this mistreated in my life. Is this a hospital or a detention center. I must have done something wrong to deserve this level of punishment. If you are injured and need medical attention, do not come to this hospital if you need serious help.

Mark Maceluch

Staff working extra hard here, everyone very serious trying there best to keep it all together.

Dana N

Please, never come here even if your life depends on it. The excruciating, vomit inducing pain I was in was apparently not enough to get me to see a doctor in 6 hours. Edit: back here a second time unfortunately, and it’s even worse. I was sent from the clinic to the ER under suspicion of ruptured intestines, I am crying from pain and yet it’s been THREE HOURS and there are still TEN PEOPLE waiting before me for THE TRIAGE. Honestly, it’s hard to speak politely and not swear, when it’s been two hours since they last called someone to triage.

Michael Palmer

My father recently underwent a hernia surgery here. The surgeon was great, and the nursing staff also. They made sure he was fully functional before his release on the same day. At 86 years old he really needed good care and that is what he received. Well done!

Mark podgaichenko

(Translated) The worst hospital in WEST-ISLAND! (Original) Le pire hopital de WEST-ISLAND!

Maiwand Rahime

What a waste of time! I went for my back pain. At least I could walk a little bit when I went their. After suffering the bad tempered nurse and a Doctor full of ego. I was sent home saying that I will be Ok, while today I even can't move from my bed. Awful experience!

Alex Zottola

Went here when I had a broken bone in my hand, the reciptionist was rude and raised her voice at me for asking where the bathroom was, and had to wait 8 hours, doctor was nice but overall never going back. If you have an emergency, it's honestly worth it to go to another hospital unless it's life or death.

Ian Frazier

I noticed the avg review score for Lakeshore is rather low, which struck me as odd since every experience I’ve had there has been very positive, so I wanted to share a recent great experience I had there: I had to go to the ER around 1 PM on a Sunday with intense pain. Despite being clearly understaffed, they triaged me quickly, got me on pain meds pretty quickly too, and were very thorough in trying to figure out what was wrong with me (while I was there I had a blood test, urine test, echocardiogram, abdominal X-ray, AND abdominal CT scan!). Bedside manner for everyone I spoke with was good, and although I ended up being there a few hours in total, it was just because of the sheer number of tests, with short waits between each—the initial pre-triage wait and the wait to deal with my pain were both very short. In addition to dealing with the immediate problem and doing enough tests to be sure what was wrong, they also gave me the right prescriptions to cover the situation for a while and also a referral to a specialist for future action. All said and done: great experience, I was very impressed. :)

Wayne Swart

Alot of people give this hospital a bad rap, but I've always received good care here. Been there a few times this year and although I had to wait a bit (a few hours maybe) it always went well. The nurses were always pleasant. Dr. Rabipour and Dr. Peng are both very good. Wait times in our system are unavoidable. I never had to wait more than a couple of hours for anything. Once I got called in it always went pretty fast from that point.

Danielle Elmaleh

Would not step foot there ever again! Would be better treated at my dogs vet

Rafik Beshara

(Translated) I had a positive experience during our last visit for an operation (Original) J'avais une expérience positive lors de notre dernière visite pour une opération

Patricia Masi

I've been many times for different reasons and have always been treated well and with respect.

Exakta Mann

Excellent care. Hard working team.

Boban Shahzad

Garbage service no dakter I am here until 5 o clock pm until now 2.30 am no dakter always same garbage service this hospital I come last time in my life

Thuva Thuraisamy

12 hours wait time in the emergency. Why is it even called emergency at this point? Even if you’re in a dying condition, don’t come to this hospital, they think peoples life is a joke.

manpreet singh

I went there at 10.30 pm and i got my turn at 4.30 am but once you are in, it is one of the best hospital. Nurses are super nice even everyone on duty at this hospital was nice.They treat you as a family. Giving 1 less star bcoz of too much waiting time

Justin Bautista

Worst hospital I've ever been. 8hrs of waiting is unacceptable, they really don't care even if you are old or in pain. It's hard to watch old people waiting more than us. What a torture. This will be my last. To those who are searching for care, I don't recommend this hospital. TERRIBLE.

Tracy Chedraoui

(Translated) The Worst hospital and definetly the Worst staff. In the intensive care at the hospital there is a nurse named Emilie, she is not a professional. She treats people like second class citizens. She thinks herself the queen of care. She should be fired. In addition, they left my father for 3 days without water. Now he has kidney problems. My father tells us that they never come to see him to ask him if he's okay. This is the greatest hospital in the world they must be inspected because they are really pullers. (Original) The Worst hospital and definetly the Worst staff. Dans les soins intensifs a l'hôpital il y a une infirmière au nom de Émilie elle n'est pas professionnel. Elle traite les gens comme des citoyens de seconde classe. Elle se pense la reine des soins. She should be fired. De plus, ils ont laissé mon père pendant 3 jours sans eau. Maintenant il a des problèmes de reins. Mon père nous annonce qu'ils ne viennent jamais le voir pour lui demander s'il va bien. C'est le.pire hôpital au monde ils doivent être inspecter car ils sont vraiment des tirants.

Kostya Zhukoff

My ER experience was good.Triage was quick, girls at reception were nice and gentle.A doctor sent us to do the xray.all stuff was friendly.

Carlos Krueger

...A nice Hospital...But Needs more of a Upgrade...And Better Staffing...And Doctors Should Work ON WEEKENDS ????????

Mira Marcous

Very bad experience with the ultrasound department, very aggressive and low knowledge and skills

sami breazy

My wife had an appointment at 8am. It is now over 2 hours she is waiting, with a newborn in her arms. Unacceptable

Omar

4 hours in the emergency waiting room before i left from exhaustion. I know an ear infection that had me vomiting and spinning on the ground for the 4 hours before going there may not seem life threatening, but a hospital not processing 4 people in the emergency room all night should be investigated. A young man had scraped his knee, and they left him waiting till he also gave up. dressing a surface wound takes 5 minutes by a nurse. While i was waiting, i repeatedly heard a group of administrators/nurses laughing out loud just behind the glass in the waiting area, facing the young wounded man. I guess the people in pain are not their problem. vending machines are placed in the waiting area, the sound from their compressors were so loud, the Canadian Tire garage waiting room was quiter. Last, but not least. Flies, and insects on a dirty floor in a hospital....I am speachless on that one.

Viki N

Never had any problems. Amazing stuff.

Jess Lee

Waiting to see a doctor is hell. Been Waiting for more than 12 hours. I dont recommend anyone to go there.

M N

If there was a 0 star i would rate it. Very chaotic hospital and incomptent staff from nurses to doctors. Try to avoid if you can. Went 3 times and not diagnosed correctly.

Luc Filiatrault

This hospital deserves minus Ten (- 10 ) stars. My wife was supposed to see an ophtamologist there at the emergency. She arrived at 1300 on December 6 th .The girl at the pre-triage screws up and my wife file wasn’t set . Between 15 00 and 1800 my wife seeing that everybody was going in before her Went to the guichet #2and asked if there was something irregular with her file. She was said to go back and wait for her turn. I arrived at 1800 and later By questioning the personal we found that her file was not created in the system. I asked them to act accordingly to compensate for the error. By seeing the body language of the person who told me: I will take care of it I deducted that I was lied to. Some people were defensive and unprofessional as they refuse to give me their name . In a respectable institution personal wear a name tag, not at the lakeshore. My perception and my wife’s is that they did not compensate for their error and that they took revenge on us because we were trying to get an equitable treatment. They thought we were lying like many people do to take advantage of a screwed up system, we are not that kind of people, we have class in a system that has none. We were ignored and lied to . Is what is happening in the us with the Trump administration start to leach up to here. I am starting to worry.

Haythm Bakr

You must waite about 5 hours to see a doctor and you not allow to stay with patient and let him alone to waite the doctor Mistreatment from the securite .

Daniel Marketing Consultant

(Translated) The service is bad! (Original) Le service est mauvais!

Cristina Khan

My baby was born here, the nurses are very kind and comfortable room for postpartum recovery

Michele A

I went to the ER last week and I was really well taken care of. The whole staff was working hard and doing their best to help everyone. Dr.Bacon is extremely compassionate and all the nurses (Sam, Lawrence and others) made me feel like I was in good hands. Thank you for everything!!!!

Jenny R

Hospital staff not wearing masks! I went for an imaging test at the Lakeshore General Hospital a few days after Christmas and was shocked to see that the woman at the Information Desk and the woman at the office that issues hospital cards were NOT wearing masks! No wonder this hospital has so many COVID outbreaks. Where is the managerial oversight?

Mike Rinaldi

Minimum 10 hour wait. They delete bad reviews. Punish you for asking too many questions. Lie to your face.

vicky Lace-lei

No words Emergency was empty with 2 people before me. It still took 3.5 hours to get into the waiting room to see a doctor. Which then also took 1 Extra hour of siting on a dirty bed waiting for the doctor which looked less than enthusiastic to help me, I could tell she didn’t care and that’s sad for such a young doctor…. I was in shock at how dated and old this hospital looks…

Eric Dessureault

(Translated) Unless you have a critical injury (ambulance), do not go there. They probably do not want you anyway. More than 4 hours waiting to see a doctor and I did not see any patients being taken care of. To avoid... (Original) À moins d’une blessure critique (ambulance), n’y allez pas. Ils ne veulent probablement pas de vous de toute manière. Plus de 4h à attendre pour voir un médecin et je n’ai vu aucun patient être pris en charge. À éviter...

Tatiana Stolopova

(Translated) The worst hospital on West Island. Really bad! (Original) Le pire hôpital de West-Island. Vraiment mauvaise!

annie Duan

worst hospital, if i can give 0, it will be there. The nurse in the front desk very rude. I have heart problem, i could not waiting too long time with the mask. She even can't give me some advice. So bad service! Waste the tax we were paid!

Michael Hennessy

A young nurse confided she would not bring her cat there

Calvin sacroug

Trash hospital don’t bring your kids here even if they almost drown to death, after seeing triage you end up waiting 6 hrs to find out if your child may die of dry drowning, worst hospital on the planet, would never ever return and recommend everyone else to go somewhere else.

devin patel

Covid central