Reviews of Jean Talon Hospital (Hospital)

Randy Rickwood

Terrible, been to many hospitals and this place is the worst by far

Lapointe Marie Sunshine

(Translated) Arriving by ambulance at 3am .. The emergencies are empty we are 4 people to wait. 30 min after my arrival I finally meet a person from the hospital ... a nurse who seemed very indifferent to my situation ... In short thereafter no one left ... from 3h to 7h we felt like we were in a ghost hospital ... No one was called to meet a doctor ... No follow-up on the part nurses .. that they weren't even present at their posts and no way to call them we could hear them laughing and singing in a room far away .. blocking by a magnetic door ... a person could have felt unwell and nobody would have noticed very bad service (Original) Arriver en ambulance à 3ham ..Les urgence sont vides nous somme 4 personne à attendre ..30 min après mon arriver j'ai finalement rencontrer une personne de l'hôpital ... une infirmière qui avais l'air très indifférent à ma situation ... Bref par la suite plus personne .. de 3h à 7 h on avais l'impression d'être dans une hôpital fantôme ... Aucune personne n'a été appeler à rencontrer un docteur ... Aucun suivi de la part des infirmière ..Qui elles n'était même pas présente a leurs postes et aucun moyen de les appeler on les entendais rire et chanter dans une pièce au loin ..Blocker par une porte magnetique ... Une personne aurait pu faire un malaise et personne ne s'en serais rendu compte très mauvais service

Louis-Philippe de Lorimier

(Translated) My mother was treated very well there. Both in the emergency room initially, then in surgery afterwards. Health professionals work with the means at their disposal and do an excellent job despite some obvious shortages of personnel. (Original) Ma mère y a été très bien traitée. À la fois à l’urgence initialement, puis en chirurgie par la suite. Les professionnels de la santé travaillent avec les moyens à leur disposition et font un excellent travail malgré certains manques évidents de personnel.

Alannah Graham

Took my partner here about 10 months ago because his appendix had burst. they saw us quickly because of the urgency, but the real problem is the post op care at this hospital. they are short staffed and no one checks in on the patients, and their handling of a patient post surgery was very rough, to the point that my partner was yelling for them to stop cause it hurt so much when they moved him. we stayed 5 days, and then were sent home with no antibiotics even though his APPENDIX BURST. low and behold, surgical site gets infected with an abscess and we have to go back to have it drained. while we were there a second time, the other gentleman in the room with us told us that it was his 3rd time being back because his surgical site kept getting infected, and also one of the nurses mentioned to us that the doctor we saw has an incredibly high percentage of post op infections. Go to Jewish General instead. They have better staff, resources, and are bilingual.

Béatrix

(Translated) Employees are correct the doctor very well but the time we have to wait makes no sense even with an appointment you must wait at least 4-6 hours .. they told me max 1-1:30 you will have your results then 3 hours later i am still unanswered (Original) Employés sont correct le docteur très bien mais le temps qu'on doit attendre ne fait aucun sens même avec rendez vous tu dois attendre au moins 4-6 heures.. ils m'ont dit max 1-1h30 tu auras tes résultats puis 3 heures plus tard je suis toujours sans réponse

Les Beausejour-Ladouceur

(Translated) Fast and efficient! Thank you ! (Original) Rapides et efficaces! Merci !

May

Absolutely disgusting staffs. Been to that hospital a couple of times and I’m always discriminated only because I’m a cannabis user. They talk to you sarcastically and they make fun of your conditions. If I could rate a zero star I would. …

Isabela Jd

(Translated) I felt like a human and not a number. Super nice staff. They took care of everyone in the emergency room, informed us of the wait and reviewed our symptoms. (Original) Je me suis sentie comme une humaine et non un numéro. Le personnel super gentil. Ils ont pris soin de tout le monde à l'urgence, nous ont informé de l'attente et révisé nos symptômes.

Salim l

(Translated) The worst service, I really do not recommend you !!! Very incompetent nurses, doctors almost absent and the worst thing was that I had a very stupid answer especially in an emergency room, when I asked after 25h in the room, and my wife was suffering as not possible, we tells me it's a holiday today (Friday April 14, 2017) !!!!!! It's nonsense, I heard about medicine in Quebec, but this is worse than what I have been told! My wife is taking care of myself and I'm going back to my country! Again don't go there if you want to be treated like a human (Original) Le pire service , je ne vous conseille vraiment pas !!! Infirmièrs très incompétents , médecins presque absent et le pire c'est que j'ai eu une réponse très bête surtout dans une salle d'urgence , quand j'ai demandé après 25h dans la salle , et ma femme souffrait comme pas possible , on me dit que c'est férié aujourd'hui ( vendredi 14 avril 2017 ) !!!!!! C'est du n'importe quoi , j'ai entendu parle de la médecine au Québec , mais là c'est pire de ce qu'on m'a dit ! Ma femme se soigne et je rentre à mon pays ! Encore une fois n'allez surtout pas là-bas si vous voulais être traiter comme des etres humains

Marie-Ève Lavoie

(Translated) Worst hospital (Original) Pire hôpital

Michael G. M.

It's a hospital. Long waits, sick people, grumpy staff.

Elorri Detcheverry

(Translated) Very bad experience. Arrived at 5 p.m. in the emergency room with a note from my doctor (for a 2nd diagnosis because he could not know what I have), the triage is done quickly, I am told that with the word I have for 3h max. Registration arrives after an hour of waiting, then nothing. I left at 9 p.m. without knowing what I could possibly have. (Original) Très mauvaise expérience. Arrivé a 17h aux urgences avec un mot de mon médecin (pour un 2nd diagnostic car il n'arrivait pas à savoir ce que j'ai), le triage se fait rapidement, on me dit qu'avec le mot j'en ai pour 3h max. L'inscription arrive au bout d'une heure d'attente, ensuite plus rien. Je suis partis a 21h sans savoir ce que je peux bien avoir.

Anish Uppal

Pathetic service, even one star is more. Waited for 6 hours and still couldn’t see the doctor.

johanne Phaneuf

(Translated) Bad service and incompetence !!!! (Original) Mauvais service et incompétence!!!!

Nicole Leduc

(Translated) operated on January..by a specialist in sacré-coeur..One month after appointment..to have the results ... Nothing ..... lost ... Bravo (Original) opéré ;le janvier..par un spécialiste de sacré-coeur..Un mois apres rdv..pour avoir les résultas...Rien.....perdu...Bravo

Franky Jones

(Translated) I have heard a lot of negative things about Jean-Talon Hospital but I have had a good experience each time I have been there. Fast service, competent and kind nurses ... The only problem is rather that the hospital is old and run down. (Original) J'ai entendu beaucoup de choses négatives sur l'hôpital Jean-Talon mais j'ai eu une bonne expérience à chaque fois que j'y suis allé. Service rapide, infirmières compétentes et gentilles... Le seul problème vient plutôt du fait que l'hôpital est vieux et vétuste.

Azem Amar Salim

(Translated) Endless wait! The doctor consults you 10 mins and loses 50 mins of the hour chatting and of course not for medical reasons. So basically he is paid by the hour but for only 1/6 of that hour. Absurd (Original) Attente interminable ! Le médecin te consulte 10 mins et perd 50 mins de l'heur à bavarder et bien entendu pas pour des raisons médicales . Alors en gros il est payé de l'heure mais pour seulement 1/6 de cette heure . Absurde

Nadir Kalox

(Translated) Incredible wait (Original) Attente Incroyable

Catherine C-L.

(Translated) Only the nurses do their job well. The night doctor only examined me for one minute, gave me a cocktail of medicine, had to come back to assess me two hours later, but never returned. The nurse came the next morning to tell me that the morning doctor was giving me time off without seeing me. I finally learned the diagnosis from the first doctor, because the nurse told me that what I had was going to heal over time! What did I ask? This is how I learned about his diagnosis! Hospital to avoid !!! (Original) Seules les infirmières font bien leur travail. Le médecin de nuit ne m'a examinée qu'une seule minute, m'a donné un cocktail de médicaments, devait repasser m'évaluer deux heures plus tard, mais n'est jamais revenu. L'infirmière est venue le lendemain matin me dire que le médecin du matin me donnait mon congé, et ce, sans m'avoir vu. J'ai finalement appris le diagnostic du premier médecin, car l'infirmière m'a dit que ce que j'avais allait guérir avec le temps! J'ai demandé quoi ? C'est comme cela que j'ai pris connaissance de son diagnostic! Hôpital à éviter !!!

Bellemare Gabrielle

(Translated) Of course the waiting time can be long, we are in Quebec. On the other hand, I met several competent, welcoming and attentive professionals. To respond to comments that complain about workers chatting on the floor, I would say that I prefer that these take care of their mental health in their workplace, especially that they work in unenviable conditions! Finally, I would add that my meeting with the general practitioner and the psychiatrist was complete, I felt taken care of and heard. Thank you for your great work. (Original) Bien sûr que le temps d'attente peut être long, nous sommes au Québec. Par contre, j'ai rencontré plusieurs professionnel.le.s compétent.e.s, accueillant.e.s et à l'écoute. Pour répondre aux commentaires qui se plaignent des travailleurs et travailleuses qui jasent sur le plancher, je dirais que j'aime mieux que ceux et celle-ci prennent soin de leur santé mentale sur leur milieu de travail, surtout qu' ils et elles travaillent dans des conditions peu enviables! Finalement, j'ajouterais que ma rencontre avec le médecin généraliste et le psychiatre ont été complètes, je me suis sentie pris en charge et entendue. Merci pour votre beau travail.

Borami Son

Honestly one of the worst services ever.

marcus burn

(Translated) Impeccable service Pain taken care of when I arrived Very competent staff Nothing to say Wash your hands Wear a mask (Original) Service impeccable Douleur prise en charge a mon arrivée Personnel très compétent Rien a dire Lavez vous les mains Portez un masque

Emilie D-R

At the emergency when you arrived by ambulance its fast service. I went thursday night around 20:30 its was empty in the waiting room but inside full.... I pass a scan for my head it was fine good staff. After that I back again but for my mom, they was fast again at the emergency but once they transfer her up, it something else... at night the staffs are not that happy to work, in the day better but still, during the week end dead service.... when Monday arrived more staffs and helpfull. Be careful be sur that if you go there you must be with some one can help.you.because its can take time before some.one help you.... Other wise the place is clean and big.

SmokeQueenNica

If you are an English speaker only , DO NOT COME TO THIS HOSPITAL. The doctor straight out told me she doesn't speak english ( wasn't even going to try) said all of this in french then proceed to tell me that she'll get someone who does . She never did. Had to ring by bell an hour late for help.None of the staff speak english , the ones that do barely understand/speak it. I'm the one in the hospital in severe pain and i still try to understand what they say in french. First and last time in this hospital.

Stan Helford

(Translated) I would have liked Google to give us the means to give no stars. Or even just for this place. 1 star is too much. I waited 10 hours without any feedback, the nurses are totally abandoned. There were 5 of us in the waiting room for just 1 doctor. A lady had been waiting since 3pm for a sprain when I left at 7am. No one apart from the Dalai Lama could stand such an aberration. (Original) J'aurai aimé que Google nous donne le moyen de donner aucune étoile. Ou même juste pour cette endroit. 1 étoile c'est beaucoup trop. J'ai attendu 10h sans aucun retour, les infirmière sont totalement largé. Nous étions 5 dans la salle d'attente pour juste 1 médecin. Une dame attendait depuis 15h pour une entorse lorsque je suis parti à 7h du matin. A pars le Dalaï lama personne ne pourrait supporter une tel aberration.

djokby

(Translated) Very long (Original) Tres long

Esteban Lee

Horrible wait times and unfriendly service. Some of the staff aren't bilingual so communication is very limited, as well. Outlasting your injury would be less painful than coming here to wait hours on end for a quick appointment. For your health and your safety, choose another hospital.

Abu Zeineb

(Translated) From 9 a.m. to 5 p.m. waiting to see a doctor. Then he comes up saying "your situation is not an emergency." Imagine! .Knowing that I didn't sleep the night before because of my sore throat. And then they wonder why the patients are so mad. If I know where to file a complaint against him, I will. (Original) De 9h jusqu’à 17h d’attente pour voir un medecin . Puis, il arrive me disant « ta situation n’est pas un cas d’urgence ». Imaginez! .Sachant que je n’ai pas dormi la nuit d’avant à cause de mes maux de gorge.Et après ils se demandent pourquoi les patients sont fous furieux.Si je sais où porter plainte contre lui, je le ferai

Sebastian Aristizabal

Great experience, solid team, trustworthy and professional

Nicolas Distefano

(Translated) 1 doctor in the emergency from midnight until 8 a.m. Doctor. A!!! (Original) 1 médecin à l'urgence de minuit jusqu'à 8h AM. Un. Médecin. UN!!!

paulo resendeS

(Translated) Worst hospital level psychiatry I am forced to make a P-38 to one of my relatives because he is in a critical state not even able to keep in establishment are not even serious. I left my number of such a hospital (emergency) to contact me he does not contact instead he put the patient on leave tabarnak its done 3 times that I ask them. I even ask for a ts for same when able to give a lot of excuses. serious jean talon hospital is the worst place to get treatment in psychiatry. we wonder why certain its badly diagnosed (Original) Pire hopital niveau psychiatrie je suis obliger de faire un P-38 a un de mes proches car il est dans un etat critique meme pas capable de garder en etablissement sont meme pas serieux. j'ai laisser mon numero de tel a hopital(urgence) pour me contacter il mont pas contacter a la place il on mis le patient en conger tabarnak sa fait 3 fois que je leur demande .j'ai meme demander une ts pour meme quand capable de men donner une sa sort des excuses.serieux hopital jean talon cest le pire endroit pour vous faire soigner en psychiatrie.on se demande pourquoi certain son mal diagnostiquer

Steve Brunot

My brother came her with a work injury. Bleeding from the leg and the hand. Part of his thumb is cutoff. It took 2 hours to see a nurse. I actually had to go to the pharmacy to buy badagesb to patch up my brother. After seeing the nurse we discovered that there's only one doctor for the whole hospital. Some patients got fed up and left. 3 hours after seeing the nurse only one patient got to see a doctor. This hospital is understaffed. Instead of increasing the salary of doctors with their new budget. Why not work on getting more doctors?

Florian Golemo

I went here on a Monday morning at 10am and I didn't have to wait at all. I immediately met a doctor and all the staff and nurses were lovely and caring. Everybody I talked to was fluent in French and English. There was a slight miscommunication with the radiologist in that she thought I injured my right foot instead of my left but we quickly cleared that up.

James Saville

(Translated) The service is good. (Original) Le service est bon.

Bervyna

(Translated) I will not repeat my experience: I entered at 11:47 pm, still waiting for a doctor at 8:00 am !!! Like many patients, I spent the night on chairs. On the other hand, welcoming and professional nursing staff. (Original) Je ne renouvellerai pas mon expérience : je suis entrée à 23h47, toujours en attente d'un médecin à 8h du matin !!! Tous comme plusieurs patients j'ai passé la nuit sur des chaises. Par contre personnel infirmier accueillant et professionnel.

Eileen

(Translated) I was so well received at this hospital. Arrivals at the entrance the security guard my access as if they knew this. On admission the young man who was there, warm. Nurses Tina and Manel more than kind, kind, patient and compassionate. Not only with me I heard them with other people. The specialists also great. I give a 100% Thank you (Original) J'ai étais tellement bien reçu à cette hôpital. Des arrivées a l'entrée le gardien de sécurité ma accès comme si ont ce connaissait. A l'admission le jeune homme qui était la, chaleureux. Les infirmière Tina et Manel plus que gentille, aimables, patiente et remplis de compassion. Pas seulement avec moi je les entendait avec les autres personnes. Les spécialistes aussi formidable. Je donne un 100% Merci

Masha S

Avoid this hospital like the plague. The staff treat their patients like they're not human, and the wait times are absurd. There is nowhere to park and nobody is willing to answer any questions. I've had the worst experience in all my life at this hospital, waited 8 hours and still never got to see the doctor. The staff seem to be more interested in joking with each other and having fun at work than taking care of people like they're supposed to.

Silver Hand

we had an appointment for a scan at 1:40, now’s 3 still waiting, everybody is like in a hurry had no time to answer any questions, but im the only patient still waiting, I’m cold I’m frustrated, I don’t even know if I’m actually on the list, and nobody cares, Worst experience ever

Elorri Detcheverry

(Translated) Very bad experience. Arrived at 5 p.m. in the emergency room with a note from my doctor (for a 2nd diagnosis because he could not know what I have), the triage is done quickly, I am told that with the word I have for 3h max. Registration arrives after an hour of waiting, then nothing. I left at 9 p.m. without knowing what I could possibly have. (Original) Très mauvaise expérience. Arrivé a 17h aux urgences avec un mot de mon médecin (pour un 2nd diagnostic car il n'arrivait pas à savoir ce que j'ai), le triage se fait rapidement, on me dit qu'avec le mot j'en ai pour 3h max. L'inscription arrive au bout d'une heure d'attente, ensuite plus rien. Je suis partis a 21h sans savoir ce que je peux bien avoir.

Alexandros “Alexbeav” Mandravillis

Got 3 separate appointments for surgery cancelled in the span of 1.5 months. Also, good luck getting them on the phone.

kiki lol

(Translated) I am diagnosed with a broken shoulder. They mount advil and mi an atelle. Later in the night I wake up saying I was going to moperer but first he must give me naproxin (knowing that I am allergic) he gives me anyway! I spent my night vomiting and hurting my shoulder. In the morning they put me down on a table and tell me that if I eat I have to get up. After two days the doctor tells me that finally he goes to moper but ke if I take advil dici 3 days it would be better. My collarbone is made in my neck ... The woman was momon nurse refused to me change my plain sheets of vomit and durine saddle. They gave me my conger and a security guard forced me to leave the premises. When I can not stand I fall on the shoulder. This time the ambulance bring to jewish .. (Original) On me diagnostic l'épaule casser . Ils mont donner des advil et mi un atelle . Plus tard dans la nuit on me réveille en me disant quon allais moperer mais dabord il doivent me donner du naproxin (sachant que jy suis allergique) il me donne quand meme ! Jai passepasser ma nuit a vomir et avoir mal a lepaule . Le matin on me depose mon dejeuner sur une table et on me di que si jvx manger je dois me lever . Apres deux jours le docteur mannonce que finalement il va pa moperer mais ke si je prend des advil dici 3 jours sa irais mieux .ma clavicule est rendu dans mon cou ... ???????????????? La femme ki etais momon infirmière a refuser de me changer mes draps plaine de selle de vomi et durine . Ils mon donner mon conger et un agent de sécurité ma forcer a quitter les lieux . En sortsnt incapable de tenir debout je tombe sur la mm épaule . Cette fois l'ambulance mapporter a jewish ..

kiki lol

(Translated) I am diagnosed with a broken shoulder. They mount advil and mi an atelle. Later in the night I wake up saying I was going to moperer but first he must give me naproxin (knowing that I am allergic) he gives me anyway! I spent my night vomiting and hurting my shoulder. In the morning they put me down on a table and tell me that if I eat I have to get up. After two days the doctor tells me that finally he goes to moper but ke if I take advil dici 3 days it would be better. My collarbone is made in my neck ... The woman was momon nurse refused to me change my plain sheets of vomit and durine saddle. They gave me my conger and a security guard forced me to leave the premises. When I can not stand I fall on the shoulder. This time the ambulance bring to jewish .. (Original) On me diagnostic l'épaule casser . Ils mont donner des advil et mi un atelle . Plus tard dans la nuit on me réveille en me disant quon allais moperer mais dabord il doivent me donner du naproxin (sachant que jy suis allergique) il me donne quand meme ! Jai passepasser ma nuit a vomir et avoir mal a lepaule . Le matin on me depose mon dejeuner sur une table et on me di que si jvx manger je dois me lever . Apres deux jours le docteur mannonce que finalement il va pa moperer mais ke si je prend des advil dici 3 jours sa irais mieux .ma clavicule est rendu dans mon cou ... ???????????????? La femme ki etais momon infirmière a refuser de me changer mes draps plaine de selle de vomi et durine . Ils mon donner mon conger et un agent de sécurité ma forcer a quitter les lieux . En sortsnt incapable de tenir debout je tombe sur la mm épaule . Cette fois l'ambulance mapporter a jewish ..

Massi Ham

(Translated) The worst hospital in the northern hemisphere, never seen before! Doctors in addition to being incompetent, they take 1 hour of consultation per patient, MISERE this hospital (Original) Le pire hopital de l'hémisphère nord,, du jamais vu ! Medecins en plus d'être incompetents , ils prennent 1 heure de consultation par patient,, MISERE cet hopital

Frap 99

(Translated) If your goal is to lose half of your life and come out even sicker and in worse shape than you arrived, I strongly recommend the Jean-talon hospital. (Original) Si votre but c'est de perdre la moitié de votre vie et de ressortir encore plus malade et mal en point que vous êtes arrivé je vous conseille fortement l'hopital jean-talon..

Thuson Kuoch

(Translated) For my taken care of (correct). the doctors who monitored my health. (nice) For paper problems. (-100) Horror absolutely. (Original) Pour mon pris en charge (correct). les médecins qui surveillait ma santé.(sympa) Pour les problèmes de papier. (-100) L'horreur absolument.

Julien Lanthier

(Translated) I tried for 3 days to move an appointment, left full of messages, never had any answers. (Original) J'ai essayé durant 3 jours de déplacer un rendez-vous, laissé pleins de messages, jamais eu de réponses.

Pamela Sue Aduen Bray

(Translated) Excellent service, super fast! Thank you ???? (Original) Excellente service, super vite ! Merci ????

Chris

Not only you're being treated like a worthless animal with no rights, you will wait more than 12 hours at the emergency room just to see a doctor, and then they will make you make you wait a few more hours alone in the doctor's room. I have overheard that they had litteraly no doctors at some point for a few hours, and they have been forgetting about patients. When they got called out for it, they said that it is what it is and deal with it... disgusting...

Ravi Verma

Last night I was sick and went to the hospital Nurse in triage I dnt know her name but her iq was very good Thanks to her Then I was feeling sick like close to death But Dr.Anthony Rizzotu and Male Nurse Sylvia Was amazing they save my life For the care diagnose and treatment what I got next day I was at home with my kids God bless you Dr Anthony and nurse Sylvia And thanks to management of hospital for good services

Elissa Estephane

This place is Hell! They pass one patient every hour! I've never seen anything like it before. Horrible, even by Quebec's low low low low standards! Do yourself a favor and stay away.

Kevin TK

(Translated) I know that criticizing the public service is of little use. But there anyway, my girlfriend arrived at 3:40 p.m., she has difficulty breathing and coughs a lot, After 7 hours of waiting and seeing people arriving after we walk past without a serious condition. We decide to explain our situation and that his case worsens. They decide to give him an evaluation again after 7 hours of waiting, only to realize that they still have to activate a little. Result, taken care of after 7:30 and the doctor as nice as he is, discovers fluid in his lungs and says to him, it is you that we have been waiting for hours to cough in the room. waiting... Thanks no one for worried. Left after 8 hours including exams. In short, an experience that I do not wish you. (Original) Je sais que critiquer le service public ne sert pas à grand chose. Mais là quand même, arrivée à 15h40 pour ma copine, elle a des difficultés à respirer et tousse beaucoup, Au bout de 7h d'attente et en voyant des personnes arriver après nous passer devant sans un état grave. On decide d'expliquer notre situation et que son cas s'aggrave. Ils décident de lui refaire passer une évaluation au bout de 7h d'attente, pour s'apercevoir qu'ils doivent quand même s'activer un peu. Résultat, prise en charge au bout de de 7h30 et le médecin aussi gentil soit-il pour le coup, lui découvre du liquide dans les poumons et lui dit, c'est toi qu'on attendait depuis des heures tousser dans la salle d'attente... Merci personne de s'est inquièté. Sorti au bout de 8h examens compris. Bref une expérience que je ne vous souhaite pas.

Mc L

(Translated) I went for the blood tests. It was so uncomfortable, I felt like a laboratory rat doing the musical chair with the other patients, while we saw too close the previous patient being bitten !! They did not have any more garreau and searched everywhere. The only 2 nurses were to supervise students. It was very chaotic, poorly organized and lacking in professionalism, IMHO. There were promotional posters and paperwork to file complaints everywhere. It says a lot about the reputation of the establishment. (Original) Je suis allée pour les prises de sang. C'était si malaisant, je me sentais comme un rat de laboratoire à faire la chaise musicale avec les autres patients , pendant qu'on voyait de trop près la patiente précédente se faire piquer!! Ils n'avaient plus de garreau et en cherchais partout. Les 2 seules infirmières devaient superviser des étudiants. C'était très chaotique, mal organisé et grand manque de professionnalisme, à mon humble avis. Il y avait des affiches de promotion et des papiers à remplir pour porter plainte partout. Ça en dit beaucoup sur la réputation de l'établissement.

Nader Chaabouni

(Translated) Long wait in the emergency room, only 1 sorting station. Only 1 doctor on duty on Saturday evening. (Original) Longue attente aux urgences, 1 seul poste de tri. 1 seul médecin en sevice le samedi soir.

S

(Translated) I had a hard time getting help from the dry secretary, silly, arrogant and naughty. She cut us off four times without listening to more than one sentence. "My brother went to the outpatient clinic. I would like .... >> The secretary: << Extension 6744, they are closed for appointments >> We: << Madam, we do not need an appointment >> The secretary: < > .... You can imagine the rest. Thank you for your "service" ma'am (Original) J'ai eu la mal chance de devoir demander de l'aide à la secrétaire sec, bête, d'un ton arrogant et d'une attitude méchante. Elle nous a coupé la parole 4 fois sans écouter plus d'une phrase. <> La secrétaire: <> Nous: << Madame, on n'a pas besoin de rendez-vous.>> La secrétaire: << MAIS, qu'est-ce que vous aviez de besoin alors??>> .... Vous pouvez imaginer le reste. Merci pour votre "service" madame

Mad Hunter

(Translated) I went there urgently due to a possible dislocation of the shoulder and the services were deplorable. I waited 5 hours before leaving the hospital to do 1 radio and see a doctor literally 2 min without even bothering me, asking me questions or anything. Staff were unfriendly I really recommend going elsewhere even for an emergency. (Original) Je m'y suis rendu en urgence suite à une possible dislocation de l'épaule et les services ont été déplorables. J'ai attendu 5h avant de sortir de l'hôpital pour faire 1 radio et voir un medecin litteralement 2min sans même qui m'osculte, me pose des questions ou quoi que ce soit. Le personnel était peu aimable je recommande vraiment d'aller ailleurs même pour une urgence.

Lucky Dayum

(Translated) People in the yard would all be sent back. I remember being crying in pain because of appendicitis and the woman in the triage had to put some patients back at the bottom of the list when I had opened the door while waiting on a stretcher before the doctor saw me asking if it was ok to be still long. In short, I got oppered in this hospital itself, but I had to endure another 15 minutes without morphine because "the princess" had felt that I had spoken in a bad tone ... seriously, I would have preferred to operate elsewhere (Original) Les gens au triage seraient tous a renvoyer. Jme rappelle etre en train de pleurer de douleur a cause dune appendicite et la femme au triage mavait replacer quelques patients plus au bas de la liste pcq javais ouvert la porte pendant que jattendais sur une civiere avant que le medecin me voie pr demander si ca allait etre encore long. Bref, je me suis fait opperer dans cet hopital meme, mais jai du endurer un autre 15 minutes sans morphine a cause que "la princesse" avait sentie que jy avait parlé dun mauvais ton... serieusement, jaurais preferé me faire opérer ailleurs

John Stiven Calacsan

Dr. Dejoie is one of the worst doctor in this hospital

jayesh baviskar

One of the worst experience of my life. Entered at 4 pm and came out at 8.30 am next morning. It took around 16.30 hours to get the treatment.

Yoely M.

Went with my 12 year old son, very respectful people, didn't need to speak French, triage called us in after 3 hours to see how he feels, waiting room wasn't crowded, was out after 5 hours, yes it's a long wait but not more then any other hospital. Would give it another try if needed.

Christian Huerta

(Translated) Need for a welcoming personal renovation (Original) Besoin de rénovation personnelle accueillant

TK- PoNGKilL

(Translated) My father had surgery for a hernia in day surgery and sincerely, unparalleled service from A to Z. Competent and friendly staff. Great doctor too. Bravo and thank you for the good care. (Original) Mon père s’est fait opérer pour une hernie en chirurgie d’un jour et sincèrement, service hors-pair de A à Z. Personnel compétent et sympa. Médecin super aussi. Bravo et merci pour les bons soins.

AT B

(Translated) I was taken by ambulance to the Emergency on January 1, 2019 at 3:30 a.m. following an overdose of sleeping pills. My girlfriend was with me and will be my witness when I go after them. I lost consciousness when I arrived at the hospital. I had $ 460 in the left back pocket. At 6:30 p.m. the same day, when I got dressed to go home, I noticed that my $ 460 was no longer in my pocket. I called my girlfriend. No, she didn't keep my money. I spoke with a nurse. She transferred me to security, then security transferred me to lost property and the latter transferred me to Emergency. Anyway, no one knows where my $ 460 is parked ... (Original) On m'a conduit en ambulance à l'Urgence ce 1er Janvier 2019 à 3h30 du matin suite à une overdose de somnifères. Ma blonde était avec moi et sera mon témoin lorsque je vais leur poursuivre. J'ai perdu connaissance à mon arrivée à l'hôpital. J'avais 460$ dans la poche arrière gauche. À 18h30 le même jour, quand je m'habille pour rentrer à la maison, j'ai apperçu que mon 460$ n'était plus dans ma poche. J'ai appelé ma blonde. Non, elle n'a pas gardé mon argent. J'ai parlé avec une infirmière. Elle m'a transféré à la sécurité, puis la sécurité m'a transféré au service des objets perdus et ce dernier m'a transféré à l'Urgence. En tout cas, personne ne sait où est garé mon 460$...

Jimmy Boulis

Friendly staff , but waiting time is a long sometimes, after all, give all my support and appreciation to all there, specially amid COVID-19

Bruno Pelletier

(Translated) 1 star and that's too much. Shame on the incompetent nursing and medical staff. Great lack of respect for patients and great lack of professionalism. Unsanitary hospital. In addition, the staff have both arms folded while the patients need them. A big cleaning is required fans this establishment. Unbelievable . Avoid at all costs! (Original) 1 étoiles et c'est trop. Honte au personnel infirmier et médicale incompétent . Grand manque de respect envers les patients et grand manque de professionnalisme . Hôpital insalubre . En plus le personnel ont les deux bras croisé pendant que les patients ont besoins d'eux. Un grand ménage s'impose fans cette établissement. Incroyable . À éviter à tout prix !

Tatiana H.

I would give this hospital a zero, not even a star. I've been waiting for over 12 hrs. Crappy services. Nurses are mean and dismissive. They laugh at your face when you're asking for the patient per hour ratio or when asking for medicine to at least reduce the pain. Very incompetent doctors. From 7pm to 7am in emergency, there was only one doctor. We were 45 patients waiting for over 12 hours. Not professional at all.

Frédéric Courchesne

Good experience in the Emergency, staff was really professional and caring. Wait time was quite long, like you would expect in Quebec (~5 hours) but not much when you have a good tv show to watch. Doctor was quit to help and make appointment with a specialist. Thanks :)

joanne nadeau

(Translated) Me it was the first time that I went there accompanied my sister ... the care ... the speed ... the professional conscience ... the kindness as much to the patients as to the attendants easily deserves this 5 stars. It was a long time since I saw this in a hospital .... thank you thank you !!!! (Original) Moi c était la première fois que j y allais j accompagnait ma soeur ...les soins ...la rapidité...la conscience professionnelle...la gentillesse autant aux patient qu aux accompagneurs mérite facilement ce 5 étoiles ....ça faisait longtemps que je n avais vue ça dans un hôpital ....merci merci!!!!

Elissa Abdi

was pleasantly surprised at how fast and efficient the staff were, they saved my life! doctors and nurses were amazing and made me comfortable

Andrew Ugolini

Had 9:30am appointment for a hand surgery to fix 2 fractured metacarpals and place back a bone that was 4mm off. They told me to stop eating at midnight the night before so that id be ready to operate at 9:30. Waited 9 hours until i was brought downstairs. Phone was ringing in background all day no one ever answered. The floor i was on was near-empty. They gave me a hard time wanting to be put to sleep as opposed to them freezing my hand. I did NOT want to be awake during the operation. I told the plastic surgeon the day before “ill do the surgery IF i can be put to sleep” she said no problem. I also told all staff i talked to on the day of the surgery that i needed to be put to sleep and it was all fine. After a 9 hour wait, 10min before my surgery, the man who transported my bed told me i could not be put to sleep, and that they will freeze me instead. That was a NIGHTMARE. My stress and anxiety spiked through the roof. I told him if im not being put to sleep that im going home. He said that there was no more gas to put me to sleep (no more sleeping gas at the hospital??). When i was brought downstairs i explained to a nurse what just happened, she said to never-mind that guy because he’s just the bed-transportation guy; he’s not a doctor or nurse or anyone to do with the surgery. The anesthesiologist arrives. She also gives me a hard time. HIGHLY insistent on freezing me as opposed to putting me to sleep and expressively getting upset with me. When i asked why, she said my hand will hurt when i wake up if she puts me to sleep. I asked why she cant freeze my hand after im asleep, she said she’d need to know if i felt a nerve shock. She kept dropping her shoulders and lowering her head during conversation as if she was losing patience with me when I should be the one losing patience. She said my options were to do the surgery frozen, or to be asleep but wake up with pain. After 4min of arguing she brings up a 3rd option; to put me asleep and THEN freeze my hand. I ASKED FOR THAT SINCE THE BEGINNING!!! Ridiculous. Dr. Matei did a great job. I did not wake up with pain in my hand. Nurse tried to rush us out of the hospital but i took my time since i wasnt ready to get up (anesthesia makes you feel fuzzy-minded when you wake up) Great surgeon, everyone else was terrible.

Makeuptouch by Sonia

(Translated) Employees are correct the doctor very well but the time we have to wait makes no sense even with an appointment you must wait at least 4-6 hours .. they told me max 1-1:30 you will have your results then 3 hours later i am still unanswered (Original) Employés sont correct le docteur très bien mais le temps qu'on doit attendre ne fait aucun sens même avec rendez vous tu dois attendre au moins 4-6 heures.. ils m'ont dit max 1-1h30 tu auras tes résultats puis 3 heures plus tard je suis toujours sans réponse

Harris Newman

About as positive an experience you could ever ask for from an ER. Every nurse and doctor we encountered were extremely compassionate and patient, and we were seen within a very reasonable timeframe.

Magid Benjelloun

(Translated) Hello I seek empathy patience professionalism of the Jean Talon hospital are humanity seems to have been lost a long time ago ... Thank you to communicate with whom of rights ... department political party representative! !! (Original) Bonjour je cherche l'empathie la patience le professionnalisme de l'hôpital Jean Talon sont humanité a l'air d'avoir était perdu il y a biiiiiiiien longtemps ... Merci de comuniquer avec qui de droits ... ministère parti politique représentant !!!

Cyndia Saint-Cyr Montès DiCaprio

(Translated) The hospital staff is remarkable. (Original) Le personnel hospitalier est remarquable.

Catrine B.Martin

(Translated) We are in full COVID, and my boyfriend broke his wrist, we arrived at 11 pm and came out in the early morning, yes it was long but all the staff were really great, they did not kick the job , I'm really happy with our experience there, they did well. Anyone who says it's the worst hospital, I've really seen worse elsewhere (example: a member of my family who injures his back and we send him home and we call him back the next day because ... "Ha well we didn't look well we think you have a fracture after all" and it was.) So yes I recommend. It's long everywhere and there are exceptional cases everywhere, they do their best and are kind and attentive. Thank you for taking care of my boyfriend XX (Original) On est en plein COVID, et mon copain s'est briser le poignet, on est arriver a 11 pm et ressortis au petit matin, oui c'etait long mais tout le personnel a vraiment ete super, ils n'ont pas botcher le travail , je suis vraiment heureuse de notre experience la-bas, ils ont bien fait. Tout ceux qui disent que c'est le pire hopital, j'ai vraiment deja vu pire ailleurs (exemple : un membre de ma famille qui se blesse le dos et on le renvoi chez lui et on le rappel le lendemain parce que... "ha ben on a pas bien regarder on pense que vous avez une fracture finalement" et c'etait effectivement le cas.) Donc oui je recommende. C'est long partout et y'as des cas exceptionnel partout, ils font de leur mieux et sont gentils et attentifs. Merci a vous d'avoir pris soin de mon copain XX

Loik Cousineau

Worst hospital ever been. I broke my collarbone and they made me wait for 2 hours without giving me a mask and anesthesia (only tylenol could've been good). They gave me a appointment but no one told I had to register even though I talked to someone who work there when I got in, he just told me to wait at the door #8. Worst hospital, worst staff.

Marie-Josee Allain

(Translated) Worst hospital (Original) Pire hôpital

Mirella Tranquille

Please don't bring your loved ones to this place. I wish the last voices my father heard before he dies were not the paramedics who yelled at him because he was not able to follow their guidelines.

Marie Demullier

(Translated) Nuclear medicine service at the top (Original) Service de médecine nucléaire au top

Sheetal Lata

If you are in pain and need to help I beg you Pliz don’t go to this hospital...rudest staffs I have Eva met...and they are professional in making you wait for hours and hours while the nurses are chit chatting and laughing in emergency.

Angelique Labbadi

(Translated) Quick emergency care (20 waiting times with triage), the gentleman was very patient and understanding and then I had to wait 1h15 to see the doctor who was very understanding, patient, attentive and helpful to me. explained all the medical procedures well before doing them, as did the nurse who took the blood test. Really top-notch service and calm that night. Me who was stressed to come and well that was very reassuring. Thank you to everyone for your help and good luck for the future ???????? (total time on site including all my analyzes: 5h) (Original) Prise en charge aux urgences rapide (20 d’attente avec le triage), le monsieur était très patient et compréhensif et ensuite j’ai dû attendre 1h15 pour voir le médecin qui a été très compréhensive, patiente, à l’écoute et m’a bien expliqué tous les actes médicaux avant les faire tout comme l’infirmière qui m’a fait la prise de sang. Vraiment un service au top et calme cette nuit là. Moi qui été stressée de venir et bien c’était très rassurant. Merci à tous et toutes pour votre aide et bon courage pour la suite ???????? (temps total sur place en comptant toutes mes analyses : 5h)

Alim K

Long wait time. A developing country has better treatments and less delays. Don't go here. Go to other hospitals than this crappy place. Even if I was to visit Mexico get treatment and return would have been faster than waiting here. Let's drive them out of business.

Margherita M Morsella

(Translated) Despite the reputation of this Hospital, the staff are impeccable, human, with great empathy for the patients and their families. My father was hospitalized at this Hospital. Thanks to the staff on the 5th floor for palliative care, you are peerless beings (with the exception of one or two). The nurses, the auxiliaries, the attendants, you deserve more salary and more recognition because without you this "sick" health system would be even more a disaster. The social worker is always on hand to help find solutions for the patients' families. Thank you from the botton of my heart. (Original) En dépit de la réputation de cet Hôpital, le personnel est impéccable, humain, avec beaucoup d'empathie pour les patients et leurs familles. Mon père a été hospitalisé à cet Hôpital. Merci au personnel du 5e étage soins palliatifs, vous êtes des êtres hors pairs ( à l'exception de un ou deux). Les infirmières, les auxilières, les préposés, vous mériter plus de salaire et plus de reconnaissance car sans vous ce système de santé "malade" serait encore plus un désastre. La travailleuse sociale est toujours à l'écoute pour aider à trouver des solutions pour la famille des patients. Thank-you from the botton of my heart.

Lee Cornerie

(Translated) I went for the first time to this hospital with the positive Covid for a prevention appointment because I really did not feel. Great service, fast, professional. In 3 hours I was in and out. An X-ray, a cardio-electrogram, blood tests and results. Wow, thank you that reassured me greatly. (Original) Je suis allé pour la première a cet hôpital avec la Covid positif pour un rdv de prévention car je feelais vraiment pas. Super service, rapide, professionnel. En 3h j'étais in and out. Une radio, un cardio-electrogramme, des prises de sang et des résultats. Wow, merci ça ma grandement rassuré.

Marc Blouin

I walked into that hospital dying, an infection spreading through me as wildfire. The personnel took care of me like champs, within an hour I was upstairs in a room receiving a massive amount of antibiotics. They saved my life. Following that I had appointments with five specialists and let me tell you, when it's a rush, appointments became available like magic and I got all the services that I needed. I can't thank them enough and I raise my hat to the nurses, the doctors and as well to all the support staff. Lotsa people know me (NOT WITH THIS PICTURE) in the hospital and they all know that I try to make my visits as fun as circumstances allow. GREAT JOB JEAN-TALON.

Hervé Maltais

(Translated) Thank you ???? (Original) Merci ????

carol daley

I was in the hospital for the first time for surgery on March 8th. The nurse came to see me on the 5th floor and because I don't speak French,she had the nerve to ask me why didn't I speak French and how long I had been in this country.Her name is Doris Renaud and she was ignorant,she should not be allowed to speak to people like that and it is not her business why.There was another lady waiting for surgery and she told her ,it was not the time for things like that.As for the nurses on the 6th floor,they were very nice, some of them didn't speak English very well,but at least they were nice. Like I said it was my first time in the ospital and I hope to God I never have to go again.Its true what they say about this hospital ,that it is one of the worst.

Les Fletcher

Horrendous hospital. Believe all the reviews here, and go somewhere else very quickly. The only reason for the star is that one in 10 staff members are decent.

Noémie DR

(Translated) Arrival around 10 am and exit around noon, how fast! All of the employees that I have met have been very friendly and efficient. A feat considering their hard work in recent months. I went there for an eye infection and was given a follow-up appointment as well. I am very grateful for the attention I was given and for being in the ER for only two hours. (Original) Arrivée autour de 10h et sortie vers midi, quelle rapidité! Toutes les employées que j’ai rencontrées ont été très aimables et efficaces. Un exploit considérant leur dur labeur des derniers mois. J’y suis allée pour une infection à l’oeil et on m’a donné un rendez-vous de suivi également. Je suis très reconnaissante de l’attention que l’on m’a donné et pour n’être restée aux urgences que pendant deux heures.

Alexandra Amarillo

My boyfriend was involved in a car accident and he is still waiting in the emergency room as of 3am on June 5, 2021. I’m his emergency contact, so when presented myself at the emergency, they wouldn’t let me in. The nurse or PAB told me that the waiting room was crowded, which it wasn’t, and I was not allowed to stay with him. Priority is nowhere to be found at this place. He has currently been waiting for 7 hours to see a doctor and run tests. Absolutely disgusting service for a hospital.

Vitus Wu

If I can give 0/5; I will do it. If you speak other languages than French. Pls avoid this hospial.

lekkam imene

(Translated) Very poor service, inefficient staff no seriousness no support for urgent cases, consultation 10min and waiting time 10h !!!!! (Original) Très mauvais service, personnel pas efficace aucun sérieux aucune prise en charge pour les cas urgents, consultation 10min et durée d’attente 10h !!!!!

Kevin “Sirhaian” Leroy

You could be dying in front of them and they wouldn't even pay attention. Do not come here.

Gan S

Poor Service during the Night.

samuel Ponton

Worst place honestly if your in a pickle go anywhere else the nurses are not understanding of autistic people only talk french also there this doctor that does ultrasounds and just leaves you cover in goop all over your clothes you better be be prepared for pain there no delicate there

karla piaggio

(Translated) Very bad experience !! I arrived at 11pm and left at 8:30 am. We are left alone in the emergency room, no staff in sight. A doctor for 2 departments, insensitive staff !!! I strongly advise against this hospital. (Original) Très mauvaise expérience!! Je suis arrivé à 23h et je suis sorti à 8:30am. Nous sommes laissé seule dans la salle d’urgence, aucune personnel a là vue. Un docteur pour 2 départements, personnel insensible!!! Je déconseille fortement cette hôpital.

Olivier Faure

(Translated) I don't judge medically; but administratively it looks like the madhouse in the Twelve Labors of Asterix .... (Original) Je ne juge pas au niveau médical; mais au niveau administratif ça ressemble à la maison des fous dans les Douze travaux d'Astérix....

Elise Gagné

(Translated) I just contacted an admissions clerk. My prescription is simply unreadable ... It gives me no suggestion to help me make the appointment and is super condescending on top of that ... (Original) Je viens de contacter un commis aux admissions. Ma prescription est tout simplement inlisible... Elle ne me donne aucune suggestion pour m'aider à prendre le rendez-vous et est super condescendante en plus...

Josi Kish

The doctors and nurses are great, they made feel at ease and safe by explaining each step and procedure when I went into the ER after dislocating and fracturing my arm. Its was very clean and hygienic and prompt assistance. Thank you so much

France Bonsecours

(Translated) A little koukou to all health workers. DON'T LET GO !!!! WE ARE WITH YOU !!!! France B. (Original) Un peit koukou à tou les travailleurs/travailleures de la santé. LÂCHEZ PAS!!!! ON É AVEC VOU!!!! France B.

Dylan Pelletier

I would give this hospital a zero if I could. Not only are the emergency room staff so dismissive that you might die before they pay you the slightest mind but most of the staff actively scowl at patients and generally act unfriendly. And if you have an appointment with their doctors bear in mind that they double triple and quadruple book individual doctors so that you are guaranteed a 2-3+ hour wait simply for a 10 min. meeting. Avoid this place at all costs.

KG Foot

(Translated) Beware of people who plan to have colonoscopy in this hospital is risky! (Original) Attention aux gens qui comptent faire passer la coloscopie dans cet hôpital c'est risquant !

Denis L'anglais

(Translated) I am going to take legal action against this hospital for the appalling delay of tearing my physiotherapy prescriptions from my doctor for removing me from the appointment network and having my file erased for making me live in excruciating pain for 8 months to tell me that they would not take me for my treatments invent all kinds of illusions and my doctor who did not want to give me medication for the Evil (Original) Je vais intenter des poursuites judiciaires contre cette hôpital pour délai détestable avoir decherirer mes prescriptions de physiothérapie de mon médecin de m'avoir enlever du réseau de rendez vous et d'avoir effacer mon dossier pour m'avoir fait vivre dans des douleur atroces pendant 8 mois pour me dire qu'ils ne me prendrais pas pour mes traitements en inventent toutes sortes d'illusions et mon médecin qui ne voulais pas me donner de médicaments pour le Mal

Jean Beland

(Translated) People are competent .. the complainers are undoubtedly those who want everything raw in their mouths (Original) Les gens sont compétents .. les chialeux sont sans doute ceux qui veulent tout crue dans bouche

Kareem Diab

Horrible

Anagabriel Treviño Chapa

This is a hospital. I had an emergency, an injury. I recieved professional medical help in a timely manner. That's all. Simple. Professional. Everything that a hospital should be.

GEEK TECH (D)

(Translated) I had to wait from 9:30 am until 4:30 pm to be treated. Normally when we talk about emergencies it's really an emergency, if not I would have made an appointment with a doctor. I was in unbearable pain, the painkillers stopped working, the infection got worse while I waited. But I find it serious for emergencies. For a consultation that lasted 15 minutes. The doctor was nice but the time to get to this doctor is hellish. (Original) J'ai du attendre de 09h30 jusqu'à 16h30 pour être soigné. Normalement quand on parle des urgences c'est vraiment une urgence, si non j'aurais pris un rdv chez un médecin. J'avais des douleurs insupportable, les calmant ont cessé de faire effet, l'infection c'est aggravé pendant l'attente. Mais je trouve que c'est grave pour des urgences. Pour une consultation qui a duré 15 minutes. Le médecin était sympa mais le temps pour arriver à ce médecin reste infernal.

Joe Blow

Can't be all that bad... I was born there... 56 years ago. :)

Aboud Aboud

They gave me the wrong medicine and I fell into a coma for 3 days and they cleaned the body, stomach, etc. through two tubes through my mouth after this medicine. When I woke up, the tubes were very painful because they gave me medicine for epilepsy and I don't have epilepsy or something. Is this a hospital or a field of experiments?

nancy wallace

The doctor I saw was very nice but the admin staff leave a great deal to be desired! Abrupt to the point of rudeness and I'm sure that if I was French this would have been less the case. I've been doing my best to meet them halfway but they really don't seem to give much of a damn. Pretty shoddy for people in the healthcare profession.

Jesenia Delgado

(Translated) VERY BAD SERVICE !! 15HR WAITING WITHOUT SEEING THE DOCTOR !! NON-PROFESSIONAL STAFF .. (Original) TRES MAUVAIS SERVICE!! 15HR D'ATTENTE SANS VOIR LE MEDECIN!! PERSONNEL NON PROFESSIONNEL..

Félix-Antoine Boutin

(Translated) Very fast sorting. The wait in the emergency room is proportional to the intensity of the injury, well done everyone! (Original) Tri très rapide. L'attente à l'urgence est proportionnelle à l'intensité de la blessure, bravo à tous !

Olivier Marcotte

(Translated) Hello, this is not the first time that we have heard stories like this coming from the emergency department at Jean-Talon Hospital. The first responders are extremely disrespectful, they dared to doubt the veracity of my girlfriend's condition, they took their time, disrespected her and the lady who drove the ambulance is allowed to tell me to call services only if an important case. (Original) Bonjour, il n'est pas la première fois que nous entendons des histoires de la sortes en provenant du service d'urgence de l'hopital Jean-Talon. Les premiers répondants sont extrèmement irrespectueux, ils ont osés douter de la vérédicité de l'état de ma copine, ils ont pris leur temps, lui ont manqué de respect et la dame qui conduisait l'ambulance c'est permis de me dire d'appeler les services seulement si un cas important.

Charles

(Translated) I was treated very well and quickly! (Original) J'ai été très bien traité et rapidement!

Valérie Perron

(Translated) No parking and it is more than hot on the floors .... Poor staff who must work there ... For care, I have never been treated at this hospital. What I saw there as an intermediary seems fine. (Original) Pas de stationnement et il fait plus que chaud sur les étages.... Pauvre personnel qui doit y travailler... Pour les soins, je ne me suis jamais fait traiter à cette hopital. Ce que j'y ai vu par personne interposée semble bien.

S V

(Translated) The waiting time is so long that I have the time to celebrate 3 anniversaries consecutively. (Original) Le temps d'attente est tellement long que j'ai l'ai le temps de célébrer 3 anniversaires consécutivement.

Murad Mussa

Iam at Jean-Talon hospital, the nurses there are amazing, from the front desk to doctors they are all super helpful and friendly.

Catherine Drouin

(Translated) Exemplary medical service! Doctors are dedicated and competent! I was treated with great respect. Thank you! (Original) Service médical exemplaire! Les médecins sont dévoués et compétents! J'ai été traitées avec beaucoup de respect. Merci!

Peter Mandrapilias

Excellent experience nicest staff from all hospitals..very relaxed atmosphere .

Jean Yves Mudaheranwa

(Translated) Small second line hospital. (Original) Petit Hopital de deuxième ligne.

Samuel Drouin

(Translated) 2 x 30 minutes of waiting on the phone to make an appointment, that's rubbish. (Original) 2 x 30 minutes d'attente au téléphone pour prendre un rendez-vous, c'est n'importe quoi.

chwrt

(Translated) I arrived at 2:30 in the afternoon with a big chest pain making it difficult to breathe. The triage was done quickly and the very nice nurse told me it was probably a muscle tear (which made sense). It is now 9am and I still have not been able to meet a doctor !!! I am about to leave the hospital even if I have to live with this pain for several weeks. I am hungry, I am tired and I am in pain. (Original) Je suis arrivé à 2h30 de l'après-midi avec une grosse douleur thoracique rendant la respiration difficile. Le triage s'est fait rapidement et l'infirmière très gentille m'a dit que c'était probablement un déchirement du muscle (ce qui faisait du sens). Il est maintenant 9h et je n'ai toujours pas pu rencontrer un médecin!!! Je suis sur le point de quitter l'hôpital quitte à devoir vivre avec cette douleur pendant plusieurs semaines. J'ai faim, je suis fatigué et j'ai mal.

etienne vallee

(Translated) not very fast and not very courteous staff. Once that was enough, never went back there. confidence is not there for me. (Original) pas très rapide et personnel pas très courtois. Une fois ca été assez, jamais retourné la bas. la confiance n y est pas pour moi.

Pamy chan

(Translated) The best hospital, not too far from home !! Fast and courteous service to emergencies !! A few hours of waiting instead of 1 to 2 days as Mainsonneuve-Rosemont or we are regularly insulted by staff members! Honestly, I go to the Hochelaga and Mainsonneuve clsc if I have to see a doctor !! Thank you to exist !! You give me a little hope in the health system !! (Original) La meilleure hopital,pas trop loin de chez moi !! Service rapide et courtois aux urgences !! Quelques heures d'attente au lieu de 1 a 2 jours comme Mainsonneuve-Rosemont ou on se fait insulte regulierement par les membres du personnel !! Honnetement,je vais que la et au clsc d'Hochelaga Mainsonneuve si j'ai a voir un medecin !! Merci d'exister !! Vous me donne un peu d'espoir dans le systeme de sante !!

Katia Mattucci

Pretty regular hospital. Service at the emergency was pretty quick in my case and the nurses are very nice. As soon as you are admitted in a room though, service considerably goes down slow and you are left in the dark not knowing anything... As I said, pretty regular hospital; nothing out of ordinary...

Kamal John Francis

The lousiest hospital that ever existed on the island of Montreal if not the world .The patients are neglected , medical papers and prescriptions for Xrays and other tests are lost , medical staff and nurses are ignorant , they take patient's status , complaints and conditions lightly , they almost called my death by neglecting symptoms that were shown to them , I was carried back to this lousy hospital again by ambulance with a blood pressure of 80/50 and a hemoglobele count of 60 all caused by serious internal hemoragy generated by contradicting prescriptions . I would advise everybody to stay away from this hospital .

R. B.

(Translated) Second experience in the emergency department. An interminable wait, catastrophic night service, not to say incompetent. Arrival at 10 p.m. in the emergency room for chest pain. 1 hour later still no nurse at triage. I decide to go home but the pain does not go away. So I come back the next day at 9 am and I decide to stay there. I end up seeing the doctor at 11 p.m. More than 12 hours of waiting. Advice in an emergency go elsewhere. (Original) Deuxième expérience au service des urgences. Une attente interminable, service de nuit catastrophique pour ne pas dire incompétent. Arrivée à 22h au urgence pour une douleur au thorax. 1 heure après toujours aucune infirmière au triage. Je décide de rentrée chez moi mais la douleur ne disparaît pas. Je reviens donc le lendemain à 9h et je décide de rester sur place. Je finis par voir le médecin à 23h. Plus de 12h d'attente. Un conseil en cas d'urgence allez ailleurs.

Lena TCHANOU

(Translated) Some of the staff are cold and inhuman. The waiting time is too long and the hospital needs renovation. (Original) Certains membres du personnel sont froids et inhumains. Le temps d attente est trop long et l hôpital a besoin de rénovation.

SunJoy Destiny

Great public service ..

Arshad malik

The best hospitaĺ

Sandy DeMedeiros

I was given a phone number to call to make an appointment for my mother. The hours to call are between 8:30-3:30. I literally tried calling at least 20 times in one day, AND NO ONE ANSWERED THE PHONE. When I called the general number and pressed '0', the person I spoke to transferred my call to the same phone line where I had tried calling all day. I had to call back and ask her NOT to transfer me as no one was answering that line. Her only advise was to keep calling the number until someone answered, or I could call another number to make a complaint. She was no only RUDE, but pretty nonchalant about me making a complaint, as if it was a daily thing and not a big deal! She was so rude and not helpful AT ALL, and still, I haven't been able to make an appointment! HORRIBLE SERVICE AND VERY UNFRIENDLY STAFF!

Canapé Urbain

(Translated) I would like to say a thank you to Dr. Geneviève Leduc and her evening team in the emergency department on Friday February 26 who took very good care of my 80-year-old mother, Ms. Gagnon, with a broken wrist and in great pain. You are kind people Thank you for being there and good luck (Original) Je voudrais dire un merci au Dr Geneviève Leduc et son équipe du soir à l'urgence vendredi 26 février qui se sont très bien occupé de ma mère Mme Gagnon de 80 ans avec un poignet cassé et en grande douleur. Vous êtes des gens de cœur Merci d’être la et bon courage

Adriana Melendez

15 hrs waiting at the ER, if you have to go at night don’t even consider this place as they have 1 doctor and 1 nurse, not that having more during day time did any difference. They are loud and unprofessional, they play favourites “urgencies” we passed so long people with mental conditions were off meds and acting up. Really just go to a better place. This one is dirty, unprofessional and understaffed or uncapable.

Simon Moreau

(Translated) When my father came out he was still sick (Original) Quand mon père est sorti il était encore malade

Sali

(Translated) 1 star for appointment booking service !! 40 minutes waiting on the phone before we were told, to be told the day before a planned date of operation, that they would call us to confirm the time and place of operation for my father. We did not receive a call. My father comes in person to the hospital, to be told that they called but nobody answered, which was impossible because we waited for the call all day. And so that finally, they CAN cancel the appointment and they do not know when we will be able to have the operation for my father, who waited for a long time. (Original) 1 étoile pour le service de prise de rendez-vous!! 40 minutes d'attente au téléphone avant qu'on nous réponde, pour se faire dire la veille d'une date prévue d'opération, qu'ils allaient nous appeler pour confirmer l'heure et le lieu d'opération pour mon père. On a pas reçu d'appel. Mon père se pointe en personne a l'hôpital, pour se faire dire qu'ils ont appelé mais que personne a répondu, ce qui était impossible car on a attendu l'appel toute la journée. Et pour que finalement, ils ANNULENT le rendez-vous et qu'ils ne savent pas quand on va pouvoir avoir l'opération pour mon père, qui attendait depuis longtemps.

Gratiela Radescu

(Translated) Nice experience, very nice staff, doctors and surgical teams for a very competitive day. (Original) Belle experience, personnel tres gentil, medecins et equipes -chirurgie d'une jour- tres competitifs.

handy

The worst hospital ever..like the other hospitals in Quebec the doctors don't care about the patients they work to earn money. but this hospital still the worse..you can spend easily 10 hours to see a stupid doctor who doesn't care about you. This review will change nothing; all the health system need review by the government.it is wasting time for people and many time useless..government should do something people are suffering.

Millixent

staff are rude, no empathy for patients who are hurting. obviously there is a wait but there is a better way to respond to patients with a calm demeanor. Happened twice now. Some doctors rush and give wrong information & are very rude unless they are specialists.

suzanne b

(Translated) My mother-in-law suffered from depression. Wrong diagnosis she knows (Original) Ma belle mère à fait une dépression mageur. Mauvais diagnostic elle sàis susider

Vincent Rouaud

(Translated) This service is a shame. Employees surely do their best ... But they are outdated. (Original) Ce service est une honte. Les employés font sûrement de leur mieu... Mais ils sont dépassés.

Didiane Thibault

(Translated) do not go there! (Original) il ne faut pas aller la bas!

Ronald Evans

(Translated) I come from Jean talon hospital, 11hrs of waiting, about a year ago, 12 hrs of waiting, it's not just Jean-talon. From midnight there is only one doctor for people under observation and emergency! Unless you arrive by ambulance. (Original) J'arrive de l'hôpital Jean talon ,11hrs d'attente ,y a peu près un an ,12 hrs d'attente ,c'est pas seulement Jean-talon .pis à partir de minuit il n'y a qu'un médecin pour les gens en observation et l'urgence ! A moins d'arriver en ambulance .

Jonathan Bergeron

(Translated) the worst hospital in Montreal. (Original) le pire hôpital à Montréal.

Patricia P.Rodriguez

My Grand mother who is independent and young went thete to have a tumor removed in her intestine. The first day she aasked for help to get off the bed. Not to be lifted but help because she was in excruciating pain and the staff refuses to help her under the excuse that their back hurt. I know for a fact these guys went to school and learned methods and techniques to help patient out their bed without forcing. I've had bad experiences at this hospital over and over. They need new management because they are the worse hospital in Montreal. Please i beg you not to bring your loved ones here. They make many mistakes and don't care about patients.

Esmeralda Vegana

(Translated) I was taken care of quickly by a very attentive team. I spent the day doing a battery of exams and I saw lots of nurses, doctors, all as kind and reassuring as each other. They are really fast and efficient. Thank you so much. (Original) J'ai été prise en charge rapidement par une équipe très à l'écoute. J'ai passé la journée à faire une batterie d'examens et j'ai vu pleins d'infirmiers, de médecins, tous aussi gentils et rassurants les uns que les autres. Ils sont vraiment rapides et efficaces. Merci infiniment.

Loik Cousineau

Worst hospital ever been. I broke my collarbone and they made me wait for 2 hours without giving me a mask and anesthesia (only tylenol could've been good). They gave me a appointment but no one told I had to register even though I talked to someone who work there when I got in, he just told me to wait at the door #8. Worst hospital, worst staff.

Mitz Julia

(Translated) I am followed by a specialist in this hospital. The doctor is quite cold. I had an operation not only did the surgeon more or less do his job well, but most of the employees were disinterested and incompetent. Please if you want to work with people, in the health field with sick and vulnerable people; have a little empathy! (Original) Je suis suivi par un spécialiste dans cet hôpital. Le medecin est assez froid. J'ai subi une opération non seulement le chirurgien a plus ou moins fait bien son travail mais en plus les employés pour la plupart étaient désinteressés et incompétents. Svp si vous voulez travailler avec les gens, dans le domaine de la santé avec des gens malades et vulnérables; ayez un peu d'empathie!

Toast MD

Although the nurses are fine, most of the doctors and specialists are really bad. Waiting 8 hours just to see the doctor and then he/she tells you that you're fine without making a proper examination of the problem is just insulting. This hospital has a long way to go in terms of improvments.

jean-louis Duval

(Translated) THE BEST (Original) LA MEILLEURE

Amanda H

Horrible mismanaged hospital. 1 doctor and 1 nurse for a room full of 15-20 patients in emergency overnight. Have heard horror stories about patients being mistreated or having botched surgeries. Stay away!

lee james wood

Very bad service. I have been calling for 4 hours, and keep trying to explain that one of their very important lines are down, and to NOT transfer me to it. What do they keep doing ? You guessed it, transferring me to a bad line. Eventually weeks later, the line seems to work once again (been trying for weeks, since I need surgery). Now, they keep throwing me around, and no one is helping. VERY BAD HOSPITAL.

Tim Landry

Tonight I am on the 7th floor in the rehab center for my five heart bypass surgery I had at the Jewish General hospital about a week ago. I will be writing to the Jewish as soon as I can but I REALLY want to write about the treatment I will be receiving here. You are giving me back my health and my life. You are giving me an EXCELLENT life expectancy. You are helping my French. You are drawing me closer to my son. You are giving me back my wife. I can't possibly say enough good things about you. From the bottom of my heart (literally) thank you!

Kevin Da Silva

(Translated) Arrived at 4.30pm, left at 2.30am. Worst hospital in Montreal. (Original) Arrivé à 16h30 sorti à 2h30. Pire hôpital à Montréal.

Amélie Paquin

(Translated) I had to go to the emergency room for a dislocation of the knee. I was taken care of very quickly and had excellent service. Despite my extreme pain condition, the staff was super courteous, kind and attentive to me. Yes, I stayed for several hours but they acted very quickly to relieve me of my acute pain, ensure my comfort and replace my joint amoeic. Thanks to all the team for your good care, you made all the difference. A patient in recovery VERY satisfied :) PS: Advice to emergency patients; if you are respectful with the staff and show them that despite your discomfort, you appreciate what they do for you, they will give you back to the cent, believe me! Be kind to those people who work in conditions that are not always easy. ;) (Original) J'ai dû aller à l'urgence pour une luxation du genou. J'ai été prise en charge très rapidement et j'ai eu un excellent service .Malgré mon état de douleur extrême, le personnel était super courtois, gentil et attentionné avec moi. Oui, je suis restée plusieurs heures mais ils ont agit très rapidement pour me soulager de ma douleur aigüe, assurer mon confort et replacer mon articulation amochée. Merci à toute l'équipe pour vos bons soins, vous avez fait toute la différence. Une patiente en rétablissement TRÈS satisfaite :) PS: Conseils aux patients de l'urgence; si vous êtes respectueux avec le personnel et leur montrez que malgré votre malaise, vous appréciez ce qu'ils font pour vous, ils vous le rendront au centuples, croyez moi! Soyez indulgent envers ces gens qui travaillent dans des conditions pas toujours faciles. ;)

Prince Torres

When to the emergency twice. Both times the wrong diagnosis by 3 different doctors. Its a real cold environment. Theyve gotten use to the cries of patients. Some good nurses and some bad. They just want you out asap.

vanessa 2000

(Translated) Bad service, I arrived at 10:15 and it is 13:30 and I have not even gone to registration, they put so much money to renovate it but the service remains as null as before. (Original) Mauvais service, je suis arrivée a 10h15 et il est 13h30 et je n'est même pas encore passe a l'inscription, ils on mis tellement d'argent pour le rénover mais le service reste aussi null qu'avant.

Rmary89

(Translated) Waste of time ! Incompetent doctors. If it's like that, anyone can be a doctor! I felt dizzy and the doctor refused to give me a blood test, he just told me to rest ... but that's what I've been doing for 2 weeks .... In addition no Compassion with the patients, always in a hurry and the last times I've been, the doctors were all stupid ... to avoid! (Original) Perte de temps ! Docteurs incompétents. Si c'est comme ça, n'importe qui peux être médecin! Je me sentais étourdie et le docteur à refusé de me faire passer un test de sang, il m'a juste dit d'aller me reposer...mais c'est ça que je fais depuis 2 semaines.... En plus aucune compassion avec les patients, toujours pressé et les dernières fois que j'ai été, les docteurs étaient tous bêtes... à éviter!

Drake Clémence

(Translated) Commentary on emergencies: I was taken care of quickly by understanding and patient human people. Waiting room with less illuminated corners for people who need to rest. Different waiting rooms and toilets for people with symptoms of COVID or not. Simple, efficient. thanks to the whole team (Original) Commentaire sur les urgences : J'ai été prise en charge rapidement par des gens humains compréhensifs et patients. Salle d'attente avec des coins moins éclairés pour les personnes ayant besoin de se reposer. Différentes salles d'attentes et toilettes pour les gens avec symptômes de COVID ou non. Simple, efficace. Merci à toute l'équipe

nikitta lanthier

(Translated) At the beginning of January my husband had an operation at this hospital ... with a specialist in sacré-coeur. Thursday the specialist gives him an appointment ... to give him the results ........ jean-talon has absolutely nothing ,, .. no patient by that name..And it was urgent..to detect cancer. (Original) En début janvier mon mari as eu une opération a cet hopital...avec un spécialiste de sacré-coeur.Jeudi le spécialiste lui donne rdv..pour lui donner les résultats........jean-talon as absolument rien,,..pas de patient de ce nom..Et c'étais urgent..détecter un cancer.

Lorraine Dubé

(Translated) I was surprised at the kindness and professionalism, not to mention the cleanliness of this hospital. My 86 year old mother has been hospitalized at this facility for a week now and she feels confident and so do I. From the moment you are greeted (at the call center or in person) whether you are the patient or the family, you are treated with kindness. Well done for quality service and care. Truly, Lorraine Dubé (Original) J'ai été surprise de la gentillesse, du professionalisme sans compter la propreté de cet hôpital. Ma mère de 86 ans est hospitalisée à cet établissement depuis maintenant une semaine et elle se sent en confiance et moi aussi. Du moment où on vous acceuille (au centre d'appel ou en personne) que vous soyez le patient ou la famille, on s'occupe de vous avec gentillesse. Bravo pour un service et des soins de qualité. Sincèrement, Lorraine Dubé

Sophie Gaboriault

(Translated) People are treated like cattle there. I can't believe it. Expeditious staff and stingy with details on the condition of their patients. None, but NO humanity. (Original) On y traite l'être humain comme du bétail. J'arrive pas à y croire. Personnel expéditif et avare de détails sur l'état de leurs patients. Aucune, mais AUCUNE humanité.

Nelly Pérez

(Translated) I waited from 10 am until 8 pm. 11 hours to be attended! With tonsil infection! They were all very nice (except the guard who did not let my husband in to accompany me for that eternity), but it was too long, for my consultation with the doctor of 10 minutes or less. But hey, I needed the antibiotic. And the CLSC and making clinic appointments is impossible. In short, you wait forever, the medical staff is friendly, and the hospital is very clean. (Original) Esperé desde las 10 am hasta las 8 pm. 11 horas para ser atendida! Con infección en las amígdalas! Todos fueron muy amables (excepto el guarda que no dejó pasar a mi esposo para que me acompañará esa eternidad), pero fue demasiado tiempo, para mi consulta con el médico de 10 minutos o menos. Pero bueno, necesitaba el antibiótico. Y el CLSC y sacar citas en clínicas es imposible. En resumen, esperas una eternidad, el personal médico es amable y el hospital está muy limpio.

Nelly Pérez

(Translated) I waited from 10 am until 8 pm. 11 hours to be attended! With tonsil infection! They were all very nice (except the guard who did not let my husband in to accompany me for that eternity), but it was too long, for my consultation with the doctor of 10 minutes or less. But hey, I needed the antibiotic. And the CLSC and making clinic appointments is impossible. In short, you wait forever, the medical staff is friendly, and the hospital is very clean. (Original) Esperé desde las 10 am hasta las 8 pm. 11 horas para ser atendida! Con infección en las amígdalas! Todos fueron muy amables (excepto el guarda que no dejó pasar a mi esposo para que me acompañará esa eternidad), pero fue demasiado tiempo, para mi consulta con el médico de 10 minutos o menos. Pero bueno, necesitaba el antibiótico. Y el CLSC y sacar citas en clínicas es imposible. En resumen, esperas una eternidad, el personal médico es amable y el hospital está muy limpio.

Eléonore Vraine

(Translated) I was lucky enough to be taken care of quickly in the emergency room. The staff were very reassuring and competent. (Original) J'ai eu la chance d'être prise en charge rapidement aux urgences. Le staff était très rassurant et compétent.

Karine Gariepy

(Translated) I left after 11 hours of waiting without having seen a doctor. What an incredible waste of time !!! Too bad because it was my favorite hospital before the covid. The staff are still very nice. (Original) Je quitte après 11h d'attente sans avoir vu de médecin. Quelle perte de temps incroyable!!! Dommage car c'était mon hôpital préférée avant le covid. Le personnel est tout de même très gentil.

Adolfo Sequeira P.

(Translated) no parking at the hospital, not at all, good this difficult and the hospital should think of something to help us in this problem, thank you to the personal that wonderful, congratulations to you all this good world is very proffesionnels. Thank you (Original) pas de parking a l'hopital, pas du tout, bon ce difficile et l'hopital devrait penser a quelque chose pour nous aider dans ce probleme, merci au personal que merveilleuse, bravo a tous vous cet de bonne monde est tres proffesionneles. Merci

Myuran Kunkiliyam

The slowest hospital I've ever been to!!!!

Emmanuel Deraps

(Translated) No waiting in the emergency, evening nurses incredibly kind and attentive, the morning some are much less cons. Overall, quite pleasant experience. (Original) Aucune attente à l'Urgence, infirmiers de soir incroyablement gentils et attentionnés, le matin certains le sont beaucoup moins par contre. Overall, expérience assez agréable.

Robert Borduas

(Translated) I can tell you that he has a very big house to do in the staff because the life of my wife is mortgaged for the rest of her life because of doctors who first saw the March 2 and March 14 with misdiagnosis and mistreatment in addition to many heartless and incompetent in the nursing staff and nurses it was not them who had their best grades i am on jerspers that senior management tien tale of these notes to improve the gap (Original) je peux vous dire qu'il a un très grand menage a faire dans le personnel car la vie de ma femme est hypothéquer pour le reste de sa vie a cause de médecins qui ont vue la premiere fois le 2 mars et le 14 mars avec de mauvais diagnostic et de mauvais traitement en plus de plusieurs sans coeur et incompétent dans le staff infirmiers et infirmières ce sont pas eux qui ont eu leur meilleur notes j'en suis sur jerspers que la haute direction tien conte de ces note pour améliorer les lacune

Sam Stephenson

Insane wait times. 14+ hours.

mohammed GALLAA

(Translated) The worst emergency in Quebec waiting longer than 12 hours (Original) La plus pire urgence au Québec délai d’attente hyper long plus que 12heures

Saraï Naïma Lachance

(Translated) Coming for a deep break. Nice staff, patient and friendly. On the other hand, the hospital looks a bit dusty, so another janitor would not be upset. (Original) Venue pour une coupure profonde. Staff gentil, patient et friendly. Par contre l'hôpital a l'air un peu poussièreuse un concierge de plus ne ferait pas de tord.

Mark Step

You can WAIT FOR DAYS, in a gown, in the hallway, without knowing whether the doctor (who actually gave you an appointment time) is EVEN IN THE BUILDING or will see you at all that day. The nurses don't have the schedules of the doctors. Come back tomorrow and wait some more, maybe you will get get better on your own in the mean time... Waiting endlessly in a hospital is not good for the health of the patient and really takes its toll on their support network too. You might be better off staying at home. Unfortunately in Quebec this is often the only way to see a specialist such as a psychiatrist, because they are buried in the emergency section of the hospital. This is a really a poor use of tax dollars and precious space, when scheduling could be managed so much better.

Fabien Marion

(Translated) Worst hospital I have ever seen, we arrived at 10pm and are still waiting our tour at 10am that is unacceptable. The nurses informed us this morning that there was no doctor for 3 hours that night without anyone notifying us. Animals might have been better treated. The wait is normal, but to be ignored no. Horrible. (Original) Pire hôpital que j’ai jamais vu, nous sommes arrivés à 22h et attendons toujours notre tour à 10h du matin c’est inadmissible. Le personnel infirmier nous a informé ce matin qu’il n’y avait pas de médecin pendant 3h cette nuit sans qu’en personne ne nous en informe. Des animaux auraient sans doute été mieux traités. L’attente c’est normal, mais se faire ignorer non. Horrible.

Roxie Picasso

The worst hospital ever. Waiting for hours, the place is understaffed and apparently no one cares. Is ridiculous how they leave you alone for hours waiting for a doctor. Avoid this place, is a complete joke.

A Rhokad

(Translated) The radiology department is poor! I left the x-ray request in the box in the evening. After a week they called to give me an appointment. When I presented myself there, they told me that I had no appointment and more than that they lost my application form! Thank you for taking good care of patients and treating them like family. (Original) Le service de radiologie est médiocre! J'ai déposé la demande de radiographie dans la boîte le soir. Après une semaine ils ont appelé pour me donner un RDV. Quand je me suis présenter sur place, ils m'ont dit que j'avais aucun RDV et plus que ça ils ont perdu ma feuille de demande! Merci de bien prendre soin des patients et de les traité comme les membres de vôtre famille.

Joseph Baho

Trash.

Natalie Loop

(Translated) I went to the emergency room for abdominal pain. Sorting is very fast (10min). I was given a blood test and urine test within 30min. Small hospital and few people in the waiting room. The nurses are very nice. On the other hand very long wait to see the doctor (8h !!!). Who finally just saw if there was a medical emergency. I had to come back the next morning to do a full ultrasound and see the doctor. Quick treatment in radiology, then return to the emergency room. I saw the doctor on duty quickly, who was very attentive and then the very long wait to get my documents and be able to leave. Frankly all the staff were very friendly and knowledgeable. I put 3 * for the endless waiting time. (Original) J'ai été aux urgences pour des douleurs abdominales. Le triage est très rapide (10min). On m'a fait une prise de sang et test d'urine dans les 30min. Petit hôpital et peu de monde dans la salle d'attente. Les infirmières sont très gentilles. Par contre très longue attente pour voir le médecin (8h!!!). Qui a finalement juste regardé s'il y avait une urgence médicale. J'ai dû revenir le lendemain matin pour faire une échographie complète et voir le médecin. Prise en charge rapide à la radiologie, puis retour aux urgences. J'ai vu le médecin de garde rapidement, qui était très à l'écoute et puis la très longue attente pour avoir mes documents et pouvoir partir. Franchement tout le personnel était très chaleureux et compétents. Je mets 3 * pour le temps d'attente interminable.

Valérie Poisson

(Translated) Beautiful efficiency (Original) Belle efficacité

Aziz Rehman

(Translated) The wait in the emergency room is extremely long! (Original) L'attente dans la salle d'urgence est extrêmement longue!

GameXboy

(Translated) it's good (no it's very bad) (Original) c'est bien (non c'est très mauvais)

Maxime Brown

(Translated) Spit-hay hospital and not professional at all (Original) Hôpital broche-à-foin et pas professionnel du tout

Cedrik Coulombe

I called to postponed a doctor's appointment. I was told that my appointment did not existed and that they had no records belonging to me in the hospital...... I had 2 appointments already and got 2 different scans in the last months at the exact hospital...

sam mago

(Translated) Professionals very welcoming to emergency patients. (Original) Professionnels très accuiellant envers les patients à l'urgence.

Carmela Avvampato

(Translated) Despite a very long wait, the emergency team were very professional and caring. My experience in emergency made me realize how solicited employees are. There is an obvious understaffing. (Original) Malgré une attente très longue, l’équipe de l’urgence a été très professionnelle et bienveillante. Mon expérience à l’urgence m’a fait réaliser à quel points les employés sont solicités. Il y a un manque de personnel évident.

Meghatti Mustapha

(Translated) Horrible! I spent a hell of a day! after the removal of the gall bladder, a single nurse after 5:00! I was hungry, I had no energy! the nurse asks my wife to pick up what to eat at Subway! even if I could not walk, the nurse asks us to leave so that she closes the doors at 9:15! It is a hospital that I do not recommend to anyone! (Original) Horrible ! J'ai passé une journée d'enfer! après l'ablation de la visicule biliaire, une seule infermiere après 5h00! j'avais faim, j'avais aucune énergie! l'infermiere demande a ma conjointe d'aller chercher quoi manger chez Subway! même si je ne pouvais pas marcher , l'infermiere nous demande de quitter pour qu'elle ferme les portes à 9h15! C'est un hôpital que je ne recommande à personne!

malki Lv

(Translated) Poor information given by phone. The staff is poorly trained. (Original) Mauvaises informations données par telephone. Le personnel est mal formé.

Clara Bournaki

If i could give 0/5, trusst me i would! i feel like i wouldve been taken better care of at home or even by myself!!! This hospital feels like a joke, please avoid if youre picky when it comes to heath care.

Bina

(Translated) Worst hospital ever! I strongly advise against it! Doctors are incompetent and give wrong diagnosis. I was told by a Dr.Amar that I had to live and endure my pain. He practically did not examine me, he just took a blood test and the results were his diagnosis for swelling and foot pain. I left the hospital offended. He does not listen to the patients and he is always in a hurry. In short, Jean-Talon find you good doctors. It's discouraging (Original) Pire hôpital Ever! Je le deconseille fortement! Les médecins sont incompétent et donne de mauvais diagnostic. Je me suis fait dire par un certain Dr.Amar que je devais vivre et supporter mes douleurs. Il ne ma pratiquement pas examiner, il a juste fait une prise de sang et les resultats on été son diagnostic pour un gonflement et douleur au pied. Je suis sorti de l'hopital offusquée. Il necoute pas les patients et il est toujours pressé. Bref, Jean-talon trouvez vous des bons medecins. Cest decourageant

Drake Clémence

(Translated) Commentary on emergencies: I was taken care of quickly by understanding and patient human people. Waiting room with less illuminated corners for people who need to rest. Different waiting rooms and toilets for people with symptoms of COVID or not. Simple, efficient. thanks to the whole team (Original) Commentaire sur les urgences : J'ai été prise en charge rapidement par des gens humains compréhensifs et patients. Salle d'attente avec des coins moins éclairés pour les personnes ayant besoin de se reposer. Différentes salles d'attentes et toilettes pour les gens avec symptômes de COVID ou non. Simple, efficace. Merci à toute l'équipe

ahmed mohamed

Worst Emergency ever and they don't care about the patients!! I don't recommend it at all

Danny Hayes

(Translated) Surgery team: A dynamic and courteous staff and with a smile ... The environment is a rather depressing. Keep up the good work! (Original) Équipe de chirurgie : Un personnel dynamique et courtois et avec le sourire en prime... L'environnement est par contre un plutôt déprimant. Continuez votre bon travail !

Don Blake

Possibly the very worst hospital in Montreal!!! My mother spent 5 days there to apparently receive physiotherapy treatment after a 2 week stay at Sacré-Coeur hospital. Well... the physiotherapy was not happening... they just let her stay there in her bed with minimum care. I had to bring her a warm meal daily because what they served was beyond unacceptable. The staff was not professional, even rude at times, and the place was definitely not clean. I often had to run down the hall to find someone from maintenance and remind them to come clean up her room. Night and day compared to Sacré-Coeur. That stay at Jean-Talon hospital was like a bad dream. Those 5 days felt like 5 long months for me. This all happened just before the Covid-19 outbreak. Thank god we got her out of there on time!!! A place to avoid at all cost if you want to get well. I would give it a zero star rating if I could!

stephanie Berland

Worst experience ever. Currently at the Jean Talon hospital with my 14 month old with a massive open wound on the forehead. Waiting for 7 hours now since 5pm. We have been told at least 2 more hours to wait. Only one doctor In this entire service. How can we make a poor 14 months old baby waiting for so long? It’s crual.

Cedrik Thibert

(Translated) Horrible hospital, my epileptic seizures were worse after I left Jean-Talon Hospital after a 3-day hospitalization. The resident doctor told me that I had something abnormal in my blood but that he would give me leave if I met my neurologist and my nephrologist. It was wrong that I had something abnormal in the blood since 2 days later I returned by ambulance to Sacred Heart Hospital which incidentally offers an outstanding service to patients especially in neurology where my neurologist My staff even took care of my case in the emergency department and he is really an excellent neurologist specializing in Epilepsy. Back to Jean-Talon Hospital, the worst was to be sent to a room in the 6th without air conditioning or even fan while it was 35 degrees Celsius outside, I shared the room with an elderly lady. But let's face it, having elderly people sleep in a room during a heat wave without air conditioning or even a fan is dangerous or even negligent. It has no blood, it was almost a sauna, it can cause death! (Original) Horrible hôpital, mes convulsions épileptiques étaient pires après que j'ai quitté l'hôpital Jean-Talon après une hospitalisation de 3 jours. Le médecin résident m'a dit que j'ai quelquechose d'anormal dans le sang mais qu'il me donnait mon congé si je rencontrais mon neurologue et mon nephrologue. Il avait pae tort que j'avais quelquechose d'anormal dans le sang puisque 2 jours plus tard je suis retourné en ambulance à l'hôpital Sacré-Coeur qui soit dit en passant offre un service hors pair aux patients surtout en neurologie où mon neurologue personnel s'est même occupé de mon dossier à l'urgence et c'est vraiment un excellent neurologue spécialisé en Épilepsie. Revenons à l'hôpital Jean-Talon, le pire a été d'être envoyé dans une chambre au 6 e sans air climatisé ni même ventilateur alors qu'il faisait 35 degré Celsius dehors, je partagais la chambre avec une madame agée. Mais voyons-donc, faire dormir des personnes âgées dans une chambre pendant une canicule sans air climatisé ni même ventilateur, c'est dangereux voir même de la négligence. Ça a aucun bon sang, c'était presqu'un sauna, ça peut causer la mort!

Caroline Lavoie

(Translated) Always satisfied each time and the wait is much shorter than the other personal hospitals is nice. (Original) Toujours satisfaite chaque fois et l'attente est beaucoup moins longue que les autres hôpitaux personnels est gentils.

JoAguilar Trim

(Translated) The emergency department took care of me faster than in other hospitals (on average). I had a support with exams in the following days. The people at the reception and in the service were really excellent. (Original) Le service d'urgence m'a pris plus vite en charge que dans des autres hôpitaux (en moyenne). J'ai eu une prise en charge avec des examens dans les suivants jours. Les personnes à l'accueil et dans le service ont vraiment été excellents.

vikramjit singh

Worst hospital ever better to stay home and suffer 10 hours and still waiting in emergency What a hospital

Tousignant Claude

(Translated) Recognized for knee and hip operations super competent doctors and all nurses and attendants are courteous and dedicated (Original) Reconnu pour les opérations aux genoux et hanches médecins super compétents et l'ensemble des infirmières et les préposés aux malades sont courtois et dévoués

S P

(Translated) I spent last night at Jean-Talon Hospital. Finally, thanks to a CT scan, they found the sore (kidney stone). I found the ENTIRE staff to be kind, courteous, attentive and professional. I absolutely did not want to end up in the emergency room at midnight on a weekday, they still managed to make my night more comfortable (intravenous pain reliever contributed to the effort). Bonus point, passed and negative Covid-19 test ... which adds to the positive;). Thank you to everyone (security, reception, nurses, doctors, CT scan technician, nurse on the phone for the follow-up this afternoon, etc.), you have been wonderful. (Original) J'ai passé la nuit dernière à l'hôpital Jean-Talon. Enfin, grâce à un CT scan, ils ont trouvé le bobo (pierre au rein). J'ai trouvé le staff AU GRAND COMPLET gentil, courtois, attentionné et professionnel. Je ne voulais absolument pas me retrouver aux urgences à minuit un jour de semaine, ils ont tout de même réussi à rendre ma nuit des plus confortables (l'anti-douleur en intraveineuse a participé à l'effort). Point boni, test de Covid-19 passé et négatif...ce qui ajoute au positif ;). Merci à toutes et tous (sécurité. réception, infirmières et infirmiers, docteurs, technicienne au CT scan, infirmière au téléphone pour le suivi cet après-midi, Etc.), vous avez été formidables.

Sarah Ibos

(Translated) More interested in money than in the patient's health. Following a heart problem my spouse was taken quite quickly. Subsequently we had to do an ultrasound he had to stay 20 min with gel on the torax, before someone brings him a wipe. While nurses walk in front of us without doing anything. After a radio and back and forth between the waiting room and the consultation room we have to consult a cardialogue. The first question asked was how are you going to pay me? Several times during the consultation she told us again about her payment without giving us any diagnosis. We left with no ordonances and my boyfriend in the same state as his arrival. Incompetent, absolutely avoid this hospital! (Original) Plus intéressé par l'argent que par la sante du patient. Suite a un problèmes cardiaques mon conjoint a eté pris quand même assez rapidement. Par la suite nous avons du faire une ecographie il a du rester 20 min avec du gel sur le torax, avant que quelqu'un lui apporte un lingette. Alors que les infirmières se balader devant nous sans rien faire. Après une radio et des aller retour entre la salle d'attente et la salle de consultation nous devons consulter une cardialogue. La première question posé etait comment vous allez me paye. A plusieurs reprises durant la consultation elle nous as encore parlé de son paiement sans nous donne aucun diagnostic. Nous sommes reparti avec aucunes ordonances et mon copain dans le meme état qu'a son arrivé. Des incompétents, evite absolument cet hôpital !

Paola Colitto

very kind and responsive staff ...

Manon Labelle

(Translated) I had surgery for one day and everything went well. The staff was generous and competent. Very reasonable deadlines everywhere. The hospital is very clean and they are well organized. It deserves a 5 and a big thank you !!! (Original) J'ai reçu une chirurgie d'un jour et tout s'est bien passé. Le personnel a été généreux et compétent. Les délais très raisonnables partout. L’hôpital est très propre et ils sont bien organisés. Ça mérite un 5 et un gros merci!!!

Le Dawgg

(Translated) More than 30 hours of waiting for never seen, incompetents. (Original) Plus de 30heures d attente du jamais vu, des incompetents.

Adriana Melendez

15 hrs waiting at the ER, if you have to go at night don’t even consider this place as they have 1 doctor and 1 nurse, not that having more during day time did any difference. They are loud and unprofessional, they play favourites “urgencies” we passed so long people with mental conditions were off meds and acting up. Really just go to a better place. This one is dirty, unprofessional and understaffed or uncapable.

Bernard Gravel

(Translated) You arrive there for the first time but you must know everything ,,, When you are asked "" Go to PSA "" !!!!! EU know it is WHAT and it is OR the PSA but the simple patient can not guess .. ,,, When your solution is empty and we tell you, "" YES should change your solution because it is empty "" "" "but that nobody changes anything ,,,, when you are told" "Go to the 6 th and wait and that when you reach the 6 th you are told" "MUST NOT WAIT HERE ,,,,, ,, OUFFF (Original) Tu arrive la pour la première fois mais tu doit tout connaitre,,,Quand on te demande "" Va au PSA "" !!!!! EU savent c'est QUOI et c'est OU le PSA mais le simple patient ne peu pas deviné.. ,,,Quand ton soluté est vide et que l'on te dis,,""OUIN faudrait changer ton soluté parce qu'il est vide"""""mais que personne ne change rien,,,,quand on te dit ""Va au 6 ieme et attend et que rendu au 6 ieme on te dit ""FAUT PAS ATTENDRE ICI,,,,,,,OUFFF

Adriano Sodini

(Translated) Very good hospital we take care of you the wait is not too long but it depends on the days Angela (Original) Très bon hôpital on s'occupe de vous l'attente n'est pas top long mais sa dépend des jours Angela

Mireille P.

(Translated) I was seen in emergency following a referral from my optometrist. The dr is exemplary, the nurses too. As my problem required urgent exams, I was seen quickly. The reference in the outpatient clinic was very fast so that the additional examinations were done as soon as possible. The ophthalmologist will see me after his working hours so that my case is treated first. It reassures me to be supported in this way. I thank you warmly. (Original) J'ai été vue en urgence suite à une référence de mon optométriste. Le dr est exemplaire, les infirmières aussi. Comme mon problème demandait des examens en urgence, j'ai été vu rapidement. La référence en clinique externe a été très rapide pour que les examens complémentaires soient faits dans les meilleurs délais. L'ophtalmologue va me voir après ses heures de travail pour que mon cas soit traité en priorité. Ça me rassure d'être prise en charge de cette manière. Je vous remercie chaleureusement.

Jf K

Smashed my finger with an hammer . I went to jean talon hospital and in two hours they really took care of me . Radio done bone broken , they cleaned it , put a splint and 5 days off . I want to thanks all personal in this hospital for great service !!

Antar Yah

(Translated) You have enough time to die 100 times before being seen by a doctor, it's more than 7 hours that I wait, we must punish this province or we pay huge taxes for in service to send us to the morgue, you have to educate people to leave this province. (Original) Ta assez de temps pour mourir 100 fois avant de te faire voir par un medecin, ca fait plus que 7 heures que j'attend, il faut punir cette province ou on paye des taxes enorme pour in service fait pour nous envoyer a la morgue, il faut sensibilise les gens pour quitter cette province.

Kelsey Lamoureux

I went to the hospital for whiplash from a car accident. After 5 hours of waiting I went to reception to get an idea for wait times. They apparently called my name 3 1/2 hours earlier and insisted I left or had headphones on, which I didn't. No one came on my side to call me. There was a woman yelling and security got involved and I was probably called during that time and I didn't hear. They never tried to call my name again. I had someone with me who was listening for my name when I went to the bathroom, so we wouldn't miss it. When I explained the situation with proof of my first triage and they did not want to help me. They wanted me to go through triage and restart the line even though I had been waiting for 5 hours.i left because I had to work the next morning. I went back the next day to see a doctor and the nurse was extremely helpful. Scheduled a tele-interview with a clinic. Later that afternoon when I didn't hear from the clinic I reached out. The clinic never received a fax from the hospital. I went back to the hospital a third time and luckily the triage nurse was the one who saw my partner and remembered us and the woman who was screaming the night before. She was able to have me seen by a doctor in about an hour and I received a physio prescription. Only putting 2 stars because I saw a doctor and got what I needed, but it was a terrible experience.

Chrystal L

Terrible hospital. No parking, have to go around neighbouring streets to look for street parking. The hospital is very filthy.

François etc

(Translated) To avoid if possible. (Original) À éviter si possible.

Jb Thibaudeau

No bedside manner. Poor organization

Lawrence Mc Haines

Wow, Incredible peoples work there! Thank you.

landry roger

(Translated) My name is Roger Landry, I recommend hospital Jean Talon for emergency, for the department 5c, for the kindness of the proposed, nurse, nurse, doctors. I was treated at this hospital everything is perfect except the panic that has destabilized the doctors that my sun card is invalid. A doctor and accountant are transformed into robocop of the collection and worry about not being paid. What does not change is that all of them are good people, people with humanity, all these people are from Jean-Baptiste Hospital. (Original) Mon nom est Roger Landry , je recommande hôpital jean talon pour l’urgence , pour le département 5c , pour la gentillesse des proposé , infirmier , infirmier , les médecins . jai été soigné a cette hôpital tout est parfais sauf la panique qui a déstabilisé les médecins que ma carte soleil sois invalide. Un médecin et la comptabilité ce sont transformé en robocop de la collection et de l’inquiétude de ne pas être payé. Ce qui ne change a rien que tous sois des personnes suberbe , des humain avec de humanité tout cest gens de hopital jean talon.

Rekha Patel

Only 2 people to do blood test, signage unclear as the clinic and blood work area are the same. Staff very unkind, I asked for information and the person was trying to shut the door on me.

JF L

(Translated) Done twice I go and they are very good and quick. (Original) Fait 2 fois j y vais et ils sont tres bons et vites.

Richard Laplante

(Translated) I greatly appreciated the services and care received at this hospital. The staff is very dedicated and attentive to needs. They do their best with the time allotted to them. Thank you to the staff as well as to the employees of the 6th floor who looked after me with delicacy and professionalism (Original) j'ai grandement apprécié les services et soins reçus a cet hôpital . Le personnel est très dévoué et a l'écoute des besoins. Ils font leur possible avec les temps qui leur sont alloué. Merci au personnel ainsi qu'aux employés du 6i;eme étage qui m'ont soigné avec délicatesse et professionalisme

Charlie Harpman

Avoid bringing your family here.

Emil P

If there was a way to give this hospital 0 stars I would. Avoid this hospital at any costs.

Desmarais Luc

(Translated) I had the operation on September 30, 2021 ... Thank you to all the medical staff and mainly to the nurses for the follow-up after the operation; there was a slight complication due to my physical condition and i went out 3 hours later than expected ... the staff were very nice, attentive to my needs and very patient. thank you for everything Mr. Desmarais (Original) J'ai été opéré le 30 septembre 2021...Merci à tout le personnel médical et principalement aux infirmières pour le suivi après l’opération; il y a eu une légère complication dû à ma condition physique et je suis sorti 3 heures plus tard que prévu...Le personnel a été très gentil, à l’écoute de mes besoins et d'une très grande patience. Merci pour tout M. Desmarais

Annie Chamberland

(Translated) I waited in the emergency room so long that I heard the nurses look for coffee ordering pizza to laugh brief everything except care of patients (Original) J'ai attendu à l'urgence tellement longtemps que j'entendais les infirmières chercher des café commander de la pizza à rire bref tout faire sauf s'occuper des patients

lina hm

(Translated) Worst hospital, worse service, incompetent staff !! (Original) Pire hôpital, pire service, personnel incompétent !!

Robert Lapointe

(Translated) Disgusting schedule at the cafeteria. (Original) Horaire dégueuelasse à la cafétéria.

jonviens

It is presently 4:45am as I write this review. I came in at 7:30 pm the previous evening. I was told are 5 hours wait time which even in my condition(fever for 5 days, and wondering if I might have meningitis). I have seen patients that came in AFTER me, and have already left! I feel like I my head wants to explode along with my back and neck, but the only time I have seen a nurse other than triage, was to ask me on three separate occasions if I felt better since my triage. Really?!? 1st off if I felt better do you rhink I would still be here??? 2nd, this place has made me feel more sick than when I came in(and I already felt like I could put my head through a window to releave the pain). So now, I wonder if I should go die comfortably at home instead of in this waiting room, 8n this deserted hospital. If you plan on coming to this hospital, fight the urge like you have never fought in your life, cause chances are, you might not make it out alive!

Kaka Djile

Horrible treatment , horrible waiting , the staff AND the doctor treated me worse than a criminal , they had inmates from jail with chackles and their guards wainting in the main lobby with everybody else , i do not recommend this place to my worst ennemi , boycott this hospital !!!!

Léo Caron

(Translated) I had to be operated on urgently and I must say that all the employees treated the situation with professionalism and speed. The nurse in the recovery room (Victoria) was extremely kind and was a real comfort buoy. Both the doctors and the nurses were all kind and supportive from start to finish despite the urgency of the situation. I recommend this hospital for the quality of their front line employees, they all comforted me and this is the thing that I appreciated the most, there was a desire to help. (Original) J'ai du être opéré d'urgence et je dois dire que tous les employés ont traité la situation avec professionnalisme et rapidité. L'infirmière en salle de réveil (Victoria) à été d'une immense gentillesse et était une vraie bouée de confort. Autant les médecins que les infirmières ont tous été gentils et encadrant du début jusqu'à la fin malgré l'urgence de la situation. Je reccomande cet hôpital pour la qualité de leurs employés de première ligne, ils m'ont tous réconfortés et c'est la chose que j'ai le plus apprécié, on y sentait le désir d'aider.

Valerie Caron

(Translated) I have been waiting for 50 minutes on the phone to make an appointment at the outpatient clinic. I hung up to try another number with the reception: I am told that it is a normal waiting time (!?!) As the RV pickup hours are at the same time as the normal business hours work, good luck to match work and RV taking with this hospital, I should have taken leave to call I think well. (Original) J'attends depuis 50 minutes au téléphone pour prendre un rendez-vous à la clinique externe. J'ai raccroché pour tenter un autre numéro avec la réception: on me dit que c'est un délai d'attente normal (!?!) Comme les heures d'ouverture de prise de RV sont en même temps que les horaires normales de travail, bonne chance pour jumeler travail et prise de RV avec cet hôpital, j'aurais dû prendre congé pour appeler je pense bien.

Louis McKenzie

We've gone to put tubes in both of my 3 year old's ears today. We came in and the nurses in the day surgeries floor were great. Then when we went to the OR floor the anesthesiologist and the nurses were great, then nurses in the 'recuperating room' were also awesome. All the staff took special care and really catered to his age. (entertaining him, making sure HE was ok, etc) He like the anesthesiologist so much he just left with him to go the OR. No tears, no fuss. I saw the rating of this hospital and was worried a bit, but honestly, I was incredibly impressed! (minus the parking situation, but what can you do?)

May West

(Translated) Emergency on November 14, 2018, here is my experience, arrived at 9:00 am - we are big max 20 people waiting in the room - I go to sorting to explain my reason for my visit, then I, wait for my name in order to proceed to registration ... wait of about 15 min ... return to the waiting room to be called by the nurse - wait of about 45 min - she gives me a drink in order to get a urine sample, I give the little jar to registration ... back to the waiting room to wait for my name for a visit to a doctor ... my turn arrives, I surrender at the said room, the nurse invites me to put on the blue jacket and tells me to wait ... 30 minutes later the doctor enters the small room (I want to clarify that we hear all the discussions that are happening outside of small rooms ... and I realize that these are not professional discussions (related to work) but very personal sooner. type ts: rain and shine ... basically a waste of time ... because I realize that the voices are those of doctors and nurses ... clear enough to realize that we are waiting for nothing in our rooms ... the doctors should be more in their business and take care of the patients ...) in short, he didn't finish coming to see me ... quick check up and tell me that a blood test will be done and he will sending to radiology ... what I do (in total will have taken a big max 30 minutes ... everything done very quickly ... it is around 12:30 p.m. when I return to the waiting room ... therefore waiting until 3:30 p.m. ... they call me again ... back to the small room and I wait for the doctor ... another 30 min ... he shows up, gives me his verdict ... he leaves and said to come back with prescription ... another wait 10 min ... another person comes back with the paper ... I finally leave the Emergency at 4:15 p.m. ... basically I spent 7 hours ... at this place ... and I didn't come out very impressed with the meds cins .. (nothing to say about the nurses, they are very efficient) but the doctors there ... sorry but a lot of time wasted behind closed doors ...! A chance that I went on a weekday ... I dare not imagine the waiting time on the WEEKEND! (Original) Urgence le 14 novembre 2018, voici mon expérience, arrivée a 9h00 am - nous sommes gros max 20 personnes en attentes dans la salle - je passe au tri afin d'expliquer mon la raison de ma visite, par la suite j,attends mon nom afin de passer a l'inscription...attente de 15 min environ...retour a la salle d'attente afin d'etre appelé par l'infirmière - attente d'environ 45 min - celle ci me remet un pot afin de récupérer un echantillon d'urine, je remet le petit pot a l'inscrition...retour en salle d'attente afin d'attendre mon nom pour une visite aupres d'un medecin....mon tour arrive, je me rend a la dite salle, l'infirmiere m'invite a mettre la jaquette bleu et me mentionne d'attendre...30 minutes plus tard le medecin entre dans la petite salle (je tiens a préciser que nous entendons toutes les discussions qui se passent a l'exterieur des petites salles...et je me rend compte que ce ne sont pas des discussions professionnelles (en rapport au travail) mais plus tot très personnels..sujets de type: la pluie et le beau temps...en gros une perte de temps..car je me rend compte que les voix sont celles des medecins et infirmières...assez clair de se rendre compte que nous attendons pour rien dans nos salles..les medecins devraient etre plus a leur affaires et s'occuper des patients...) bref il fini pas venir me voir...check up rapide et me dis qu'une prise de sang sera fait et il m'envoi en radiologie ...ce que je fais (au total sera aura pris un gros max 30 minutes...tout ce fait très rapidement...il est environ 12h30 lorsque je retourne en salle d'attente...donc en attente jusqu'a 15h30...on m'appelle a nouveau...retour dans la petite salle et j'attends le medecin...un autre 30 min...il se pointe me donne son verdict...il quitte et dit revenir avec prescription...une autre attente 10 min...un autre personne revient avec le papier...je quitte enfin l'Urgence a 16h15 ...en gros j'ai passé 7 heures...à cet endroit...et je ne suis pas sortie très impressionné par les medecins..(rien a dire des infirmiers, ils sont tres efficaces) mais les medecins sur place...désolé mais bcp de pertes de temps derrières les portes fermées...! Une chance que je suis allée un jour de semaine...je n'ose imaginer le temps d'attente le WEEKEND!

Kelby Jones

I was a patient in mid January of this year. The triage nurse was amazing but once I was admitted it all went downhill. The nurses and physicians never asked how I was doing and I had to ask multiple times to get things done. They didn't tell me what was going on even if I asked and when they finally gave me my diagnosis, they didn't give me it in writing and they gave me the wrong information. A nurse came to put me in a temporary cast and had to have me standing to do so; I got super nauseous, dizzy and overwhelmed with so much pain and the nurse just left. No one was around to help me and even other patients were calling out to get help for me and still no one came. I know they're busy but it would've been nice to see some compassion and understanding. I swear only the triage nurse looked me in the eyes my whole time there. Three months later and still having issues with this hospital.

J

My wife arrived there 5:40 am with really strong pain in her ears and by 10:40 am (5 hours later) the doctor had not seen her.

Irene De Almeida

(Translated) I went on November 28 I was received by a smiling security guard the welcome very well the nurses a proficional human smile the doctor welcome my stay despite my illness it was great 5 stars I meter 1 more thank you very much (Original) Je suis aller le 28 novembre je suis reçu par un gardien de sécurité souriant le accueil très bien le infirmières un sourire humain proficional le médecin accueillent mon séjour malgré ma maladie ça été super 5 étoiles je mètre 1 de plus merci beaucoup

Azrael Pasinato

Never been treated so humanely in a hospital before. The staff talks you, actually talks to you, and they care. Felt nice to be heard. Some were a bit rude, but I understood that they were overworked at 4am. Wait time is long, but that's a given at the hospital.

Patrick B

(Translated) To the directors of the hospital, a 2nd night emergency physician would not be too much! Delays of 18 hours is inhuman. My dog is treated faster. Later modification: After treatment, competent personnel. The nurses are really kind and caring. The rooms are fairly clean (flat: there is no one who does the cleaning on weekends) (Original) Aux directeurs de l'hôpital, un 2e urgentologue de nuit ne serait pas de trop! Des délais de 18h, c'est inhumain. Mon chien est traité plus rapidement. Modification plus tard: Après traitement, personnel compétant. Les infirmières sont vraiment gentilles et attentionnés. Les chambre sont assez propres (bémol: il n'y a personne qui fait le ménage la fin de semaine)

Josee Laliberte

(Translated) I was operated on 13th by the doc benoit in orthopedie. I have nothing negative to say about this hospital and this team. I was taken care of quickly and very well. I deplore those who do not have the notion of what the medical personnel have. Bravo!!! (Original) Jai ete operer le 13 nouv par le doc benoit en orthopedie. Je n'ai rien de negatif a dire sur cet hopital et cette equipe. J'ai ete pris en charge rapidement et tres bien traiter. Je deplore ceux qui ce plain et qui n'on pas la notion de ce que le personnel medical a comme taches. Bravo!!!

Sebastien SCIEUX

(Translated) Unfriendly radiologist, a little over a month to receive the results. I will go to private next time. (Original) Radiologiste antipathique, un peu plus d'un mois pour recevoir les résultats. J'irai dans le privée la prochaine fois.

S. Born

(Translated) I took my mom for a scan at 8:00 pm. The person in charge that evening. Was not bad in not wanting to help the patients. My mother is small, she watch, force her to climb on the table by jumping. Not even a helper or given a step to ease the old patients. My mother feels that the person disgusts her. (Original) J ai emmener ma mère pour une scan a 8h pm . La personne en charge cette soirée là . Était pas mal en pas en vouloir aider les patients . Ma mère est petite elle regarder , forcer a monter sur la table en sautant. Même pas un aide ou donné un step pour faciliter les patients vieille . Ma mère elle ressent que la personne la dégoûtée.

Avto Pokupon

Perfect hospital/ Love it

Adreana blake

Very bad hospital. They never answer the phone and if they do they are very rude an/or hang up on you. I tried for a full week to book an appointment for a test (with a prescription) without any success.

Yoshi Ono

Very friendly staff. Was treated by 7 nurses, 1 doc and 1 surgeon. All extremely attentive. The missing star was the lack of communication between dept. I went thru emergency, xray, CHOC& osteo dept. Diligent cleansing, careful proximity spacing and all staff I encountered, observed the mandatory mask and PPE when necessary. They outdo the Jewish and Demaisoneuve by 3 stats!!

Maude Reve

(Translated) I was lucky enough to come across Dr. Amar, very attentive, and who did his best and who did not neglect any track, in addition to this doctor I had a really attentive team, full of sweetness. I thank them very much (Original) J'ai eu la chance de tomber sur le docteur Amar, très à l'écoute, et qui a fait son maximum et qui n'a negligé aucune piste, en plus de ce medecin j'ai eu une équipe vraiment attentive, pleine de douceur. Je les remercie infiniment

Ahmad Bitar

This is not a hospital..It is a joke... I waited 9 hours in the emergency and than they told us (me with around 20 other people) that they do not have staff (no doctors) and we have to wait until the next morning...They are terrible at French and also terrible at English. You can't even talk to them...I can't believe that such a hospital exist in a country like Canada.. So unprofessional. Now I understand the high number of COVID-19 cases in Montreal...

Odaldy Labrada

(Translated) The geriatric ward is catastrophic. Mr. Norman New returned to this hospital and lost a lot of weight came out completely dehydrated. Despite the advice to nurses, no one to take care of it to feed or hydrate it. When he got home, he had to be taken back to another hospital for the letter under fluids to hydrate. How her doctor didn't do anything. It is very disappointing (Original) Le service de gériatrie est catastrophique. M. Norman New est rentré dans cet hôpital est perdu énormément du poids est sortie complément déshydraté. Malgré les avis aux infirmières , personne s'en occuper de le nourrir ou hydrater. À la rentré à sa maison , il a fallu le rentrer à nouveau dans autre hôpital pour le lettre sous des fluides pour hydrater. Comment son médecin n'a rien fait. C'est très décevant

Latino Vibes

(Translated) Very dirty and very rough staff. Avoid it at all costs (Original) Tres sale et personnel tres rough . A l eviter a tout prix

Gabrielle Lessard

(Translated) the worst experience of my life ... traumatic (Original) la pire expérience de ma vie ... traumatisant

Maurice Rolland

(Translated) When you are admitted to the hospital, you are classified as a "patient" whereas this term should apply to nurses, at least in the case of my mother. Very dedicated, attentive, smiling ... except a black sheep that has tarnished the reputation of his companions, workmates by his sudden gestures, his absent smile, his slowness to come to the bedside of my mother. She even had the nerve to take off her lunch tray while she was eating. Neither drinking coffee nor tea, my mother asked him to have milk. After three requests, she finally brought her "diluted" milk. Yes, in the glass, there was milk but mixed with water. I find the actions of this degrading nurse who do harm to the good reputation of others who act with professionalism. (Original) Quand vous êtes admis à l'hôpital, on vous classe comme «patient» alors que ce terme devrait s'appliquer au personnel infirmier, du moins, dans le cas de ma mère. Très dévoués, à l'écoute, souriants... sauf un mouton noir qui est venue ternir la réputation de ses compagnes, compagnons de travail par ses gestes brusques, son sourire absent, sa lenteur à venir au chevet de ma mère. Elle a même eu l'effronterie de lui enlever son plateau du déjeuner alors qu'elle était en train de manger. Ne buvant ni café, ni thé, ma mère lui a demandé d'avoir du lait. Après trois demandes, elle lui a enfin apporté son lait «dilué». Eh oui, dans le verre, il y avait bien du lait mais mélangé avec de l'eau. Je trouve les agissements de cette infirmière dégradants qui font un tort à la bonne réputation des autres qui agissent avec professionalisme.

John Evans

Went there for an internship and there was almost no material to be found even the nurses working there at to look for a good 10 minutes to find things that should always be at a hands reach.

Martine Castonguay

Hi ! My best friend was there......arrond 1 month ago. waiting...........attendre,,,,,,and waiting again,,,,,,,,,,,,was boring,,,,,,,,,,sohe maid a little visit in the doors open,,,,, arond to the emergency,,,,,,,,,,,Surprise...My good friend who are `'suicidaire '' ..............could enter in the office of the psychiatre.........and stoll 7 packs of pills ....was just there on the desk. I only realised 2 days after , when my friend was very sick......Preparing for send him again at the emergency of the hospital Jean-Talon...........I sad....Paradoxe............It..s them fautl if hi's sick !

Gaston Leblanc

(Translated) The other time I went to the emergency room and there was already a person in the triage room and the person at the triage did this person and then once done he went back and there was still more other people including me who were waiting to pass, after 1 hour I decided to leave and go to another hospital in order to have better service. Place to avoid. (Original) L'autre fois je me suis présenter a l'urgence et il y avais déjà une personne dans la salle de triage et la personne au triage a faite cette personne et ensuite une fois faite elle a parti en arrière et il y avais encore d'autre personnes y compris moi qui attendais pour passer, après 1 heure j'ai décider de quitter et aller dans un autre hôpital afin d'avoir un meilleur service. Place a éviter.

Conrad Dupuis

(Translated) SUNDAY, MY GIRL ARRIVES IN TRANSPORTATION AMBULANCE, DURING THE TRANSPORT THE SYMPTOMS ARE THEN DISAPPEARED AT THE TRIAGE THE GUARD THAT WAS IT HAS SAID IT BEFORE THE AMBULANCIERS WHICH THEY HAD RECORDED THE STATE OF MY GIRL WHO WAS NOT GOOD AT ALL WHAT HAS MADE SO THAT HIS TRANSPORT WAS THEREFORE AN EMERGENCY, WELL THIS CHARMING TRIAGEUSE MARKED AT SIMPLY SAID TO MY DAUGHTER THAT IT HAD NOTHING AND THAT ONE COULD NOT HAVE A QUICK VIEW OF THESE 30 YEARS OF EXPERIENCES .. ...... WHAT THIS SORTER DOES NOT KNOW IS THAT MY DAUGHTER THAT IS SAID AT 27 YEARS OLD AND MOTHER OF A LITTLE BOY PASSED 2 DAY AT THE ST-JEAN HOSPITAL ON THE RICHELIEU OR SHE HAD BEEN CARING VERY FAST VIEW ARE STATE ........ FOR CHANCE THAT I WAS NOT WITH HER (MY WOMAN WHO IS MUCH MORE SWEET THAN I WAS) FOR ITSELF SIGINFER MY OPINION VERY DIRECTLY MADAME LA TRIAGEUSE AS DUE DEDUIRE SEEN THE NUMEROUS TATTOOS OF MY GIRL WHAT WAS A GOOD TO NOTHING MAUJVAISE NEW FOR SHE CAR MY DAUGHTER DECLARES A SALARY SUPERIOR TO THIS SORTING 30 YEARS OF EXPERIENCE (ANNUAL SALARY DS THE 6 FIGURES EASILY) A LOR THIS MORNING I COMPLAINED AT THE DIRECTION OF THIS ESTABLISHMENT AND ITS OMBUSMAN THAT OF PEOPLE SMALL PEOPLE WHO WORK THE OUFFFFFFF (Original) DIMANCHE ,MA FILLE ARRIVE EN TRANSPORT AMBULANCE, DURANT LE TRANSPORT LES SYMPTOME SONT DISPARUE ALORS AU TRIAGE LA GARDE QUI ÉTAIS LA LUI A DIT E CE DEVANT LES AMBULANCIERS QUI EUX AVAIENT CONSTATÉ L'ÉTAT DE MA FILLE QUI N'ALLAIS PAS BIEN DU TOUT CE QUI A FAIS EN SORTE QUE SON TRANSPORT ÉTAIS DONC UNE URGENCE ,BIEN CETTE CHARMANTE TRIAGEUSE A MARDE A TOUT SIMPLEMENT DIT A MA FILLE QUE ELLE AVAIS RIEN ET QUE ON NE POUVAIS LUI EN PASSER UNE VITE VUE CES 30 ANS D,EXPÉRIENCES ........ CE QUE CETTE TRIAGEUSE NE SAVAIT PAS EST QUE MA FILLE QUI SOIT DIT EN PASSANT A 27 ANS ET MERE DE D'UN PETIT GARCON AVAIS PASSER 2 JOUR A L'HOPITAL DE ST-JEAN SUR LE RICHELIEU OU ELLE AVAIT ÉTÉ PRISE EN CHARGE TRES RAPIDEMENT VUE SONT ÉTAT........ PAR CHANCE QUE JE N'ÉTAIS PAS AVEC ELLE ( MA FEMME QUI EST BEAUCOUP PLUS DOUCE QUE MOI Y ÉTAIS ) CAR JE LUI AURAIS SIGINFIER MON AVIS TRES DIRECTEMENT MADAME LA TRIAGEUSE AS DUE DÉDUIRE VUE LES NOMBREUX TATTOOS DE MA FILLE QUELLE ÉTAIS UNE BONNE A RIEN MAUJVAISE NOUVELLE POUR ELLE CAR MA FILLE DECLARES UN SALAIRE SUPÉRIEUR A CETTE TRIAGEUSE DE 30 ANS D,EXPÉRIENCE ( SALAIRE ANNUEL DS LES 6 CHIFFRES FACILEMENT ) A;LOR CE MATIN JE PORTE PLAINTE A LA DIRECTION DE CETTE ÉTABLISSEMENT ET SON OMBUSMAN QUE DE PVRE PETITE GENS QUI TRAVAILENT LA OUFFFFFFF

Yoann Lussier

(Translated) Despite the gossip, the quality of service is quite good and they have at least one resident doctor during opening hours. The wait in the emergency room is often below average and since it is a small hospital, they don't change the order of patients too much. Lately, the emergency room has been very busy. (Original) Malgré les racontars, la qualité du service est assez bonne et ils ont au moins un médecin résident durant les heures d'ouverture. L'attente à l'urgence est souvent en deçà de la moyenne et vu que c'est un petit hôpital, ils ne modifient pas trop l'ordre des patients. Dernièrement, l'urgence est très fréquentée.

m c

(Translated) I prefer to go to another hospital (Original) Je préfère aller à un autre hôpital

Khaled Boughanmi

(Translated) Dr Wo specialist in ENT, she does not do her job properly, she wants to get rid of patients. What happens to me she does not consider me despite that I have a pimple in the nose. Damage that a doctor dis sense of responsibility . (Original) Dr Wo specialiste en ORL, elle fait pas son travail comme il faut, elle veut s en debarasser des patients .ce qui m a arriver elle m a pas examiner malgré que j ai un bouton dans le nez .Dommage quun medecin pert le sens de la responsabilité.

Ariel Sterlin

(Translated) Mauduit Sterlin expresses its deep gratitude to all the staff of this institution for the compassionate care it received. Happy New Year and continued success! (Original) Mauduit Sterlin exprime sa profonde gratitude à tout le personnel de cette institution pour les soins compatissants dont il fut l'objet. Bonne année et succès continu!

Nathan D

(Translated) Avoid at all costs. Dirty hospital, unpleasant staff, you better go elsewhere or die on the street. Because inside you die it's for sure! (Original) A eviter a tout prix . Hopital sale, staff desagreable , vous ferez mieux d aller ailleur ou de mourir dans la rue . Parce qu a l interieur vous mourez c est sur !

Marina Sidhom

Great service, very caring, the staff is wonderful, thank you thank you thank you ❤

Kevin Phommachanh

Wait to long

Mathieu Charest

Only one star cause I can't give less! Staff is overwhelmed, ER only has one doctor on staff intermittently (also attending to longterm patients), everything is dirty, old and broken, misdiagnosed by young, inexperienced resident doctor who lacked basic knowledge of the common flu. This place should be shut down for malpractice!

Eric Veilleux

(Translated) Hospital dirty, poorly organized and staff can not sent document in long distance! (Original) Hopital sale, mal organisée et le staff ne peuvent pas envoyé document en longue distance !

Sa Lut

(Translated) I leave a perfect note of thanks to all of the exemplary and deeply human staff that I encountered while my brother was in the hospital while his life was in danger. You have succeeded in making me understand the impact that there is on the quality of your care due to budget cuts and it is not your fault. (Original) Je laisse une note parfaite en remerciement à tout le personnel exemplaire et profondément humain que j'ai côtoyé lorsque mon frère était à l'hôpital pendant que sa vie était en danger. Vous avez réussi à bien me faire comprendre l'impact qu'il y a sur la qualité de vos soins à cause des coupures budgétaires et c'est nullement de votre faute.

Melissa X

(Translated) It is by far my favorite hospital. As much for its fast service according to my experiences (less than 3 hours for each time that I have been there), the kindness of the employees. They take the time to listen and don't make us feel like numbers. I recommend without hesitation ???? (Original) C'est de loin mon hôpital favorite. Autant pour son service rapide selon mes expériences (moins de 3 heures pour chaques fois que j'y ai été), la bonté des employés. Ils prennent le temps d'écouter et ne nous font pas sentir comme des numéros. Je recommande sans hésiter ????

APEX APEX

Obviously they don't know how to respect a reservation.. such bs. I hope these doctors have to wait when they go see somebody.

Erika Courtemanche

(Translated) When I hurt myself I go to consult and pass his radios in clinic. Radios have indicated that my ankle is fractured. I went to the emergency room at 10:30am. I went to the yard at 13h. The nurses present told me that since it was fractured and that I had already consulted in clinic I would be in the priorities and pass quickly. At 7pm they sent me to do radios when I had already done so. To tell me again that my ankle was fractured. I was put back in the waiting room for 3 hours before seeing a doctor who was not answering my questions. How long without walking? Work stop ticket? Plaster or boot? Etc. In short, I spent more than 12 hours on the spot without conclusive result. (Original) Quand je me suis blesser je suis aller consulter et passer ses radios en clinique. Les radios ont indiqué que j'avais la cheville fracturée. Je suis allé à l'urgence à 10h30am. Je suis passé au triage à 13h. Les infirmières présentent m'ont dit que comme c'était fracturé et que j'avais déjà consulté en clinique j'allais être dans les priorités et passer rapidement. À 7pm ont m'a envoyé faire des radios alors que j'en avait déjà fait. Pour me redire que j'avais la cheville fracturé. On m'a remis dans la salle d'attente pendant 3h avant de me faire voir un médecin qui ne répondait pas à mes questions. Combien de temps sans marcher? Billet d'arrêt de travail? Platre ou botte? Etc. Bref, j'ai passé plus de 12h sur place sans résultat concluant.

Jacquelin Liñan Centeno

(Translated) They treated me very well for the second time in less than a month, and soon I will be operated on for calculations I can not complain good attention and everything very quickly (Original) Me atendieron por segunda vez muy bien en menos de un mes , y pronto seré operada de cálculos no me puedo quejar buena atención y todo muy rápido

Krystel Turmel

(Translated) very good hospital the doctor his great stroke min grand dad and the nurse inpecable (Original) tres bonne hopital le medecin son super avc min grand papa et les infirmiere inpecable

Marco D

This hospital remains to be desired at times. Depending what you're there for! Some doctors are competent and some doctors should not be doctors! I have an 84 year old mother who has congestive heart failure and every problem that comes with it. If your hospitalized in the cardiology department the cardiologists are rather good. If you're hospitalized in general medicine you might as well be on your death bed! The nurses and nurses assistance are over worked so it seems! There's a shortage of staff! With that said if they were more organized, compassionate and on the ball patients would not lack medical attention and/or be neglected. Half of the time they have no clue what's going on! They don't take the time to listen or read the patient files....doctors alike!! If you are unfortunate to be hospitalized in this hospital particularly I recommend that a family member be present as much as possible! You need be stern and be a pain in the neck....they tend to take it more seriously when a family member is present and even then it is nerve wrecking to get any answers and/or decent service. They are always quick to discharge patients and send them home only to return a week later because they don't follow proper protocol. I understand that the government has cut back in the last 15 years but after what I witnessed I would do the same. It is unacceptable that any hospital not just Jean Talon Hospital that it should be unorganized and treat patients (especially elderly people) with lack of respect and very little dignity! Not to say that it should be a 5* spa but it is a hospital after all!! The maintenance of the hospital is not the greatest even though they are always emptying garbage cans, cleaning the floor and cleaning the public bathrooms. The stinge is overwhelming. The 5th floor always has a fowl smell. A clean organized and well ran hospital should not smell like a sewage system!!! On a positive note the social workers in this hospital are excellent! They assist you in every way until the end!

Mara Moran Rios

(Translated) This morning I was at the hospital for my appointment, I was very disappointed with the behavior of two nurses, being deaf I asked the nurses to write me on a piece of paper the information they wanted to give me succeed because of course I hear them very little, they refused, they did not know the sign languages either, how me and several people like me can have good services if we still suffer from discrimination like that which I suffered today, I hope that the management of the hospital will remedy this situation because it is simply intolerable. (Original) Ce matin j'ai était à l'hôpital pour mon rendez vous, j'ai était très deçue du comportement de deux infirmières, étant sourde j'ai demander aux infirmières de m'écrire sur un papier les informations qu'elles voulaient me faire parvenir car bien évidemment je ne les entends que très peu, elles ont refuser, elles ne connaissaient pas le languages des signes non plus, comment moi et plusieurs personne comme moi peuvent avoir de bon services si nous subissons encore des discriminations comme cele que j'ai subie aujourd'hui, j'espère que la direction de l'hôpital va remedier a cette situation car c'est tout simplement intolérable.

jfmarcotte

Doctor arrives 1h30 late. So it took over 4h for the exam even if we had an appointment

Alex Vegeta

If you get dropped at this hospital , do yourself a favor and ask the ambulance to drive you back home or somewhere else. Nurses dont care ,on duty security guard sleeping on his chair , takes for ever to see a nurse that could care less about your situation overall I feel sad we have such excrement service in a 1st world country

Andon Mitcah

(Translated) I came at 12 noon and left the hospital at 5 am I had to wait 5 hours for a medical consultation. For a small paper it was worth a day without Paiye. You were really incompetent. (Original) Je suis venu a 12h et j'ai quitter l'hôpital a 5h j'ai du attendre 5h de temps pour une consultation médicale. Pour un petit papier ça a value une journée sans paiye.vous été vraiment incompétent.

Ena Guzman

(Translated) I arrived at 7:40 p.m. and currently it is 8:00 a.m. and I haven't even seen the doctor yet, since there are only 6 in the emergency room. In short, we hear them laughing and making really incompetent jokes. (Original) Je suis arrivé à 19h40 et présentement il est 8h00 am et je nest même pas encore vu le médecin de plus on est que 6 a l'urgence. Bref on les entend rires y faire des blagues vraiment incompétent.

Bora Yoon

seriously, go to another hospital because the more i visit this hospital, the worse my experience gets. I was never satisfied. Some staffs are not bilingual and punctual, and simply do not care about their customers/patients. this hospital in general is frustrating and time wasting, would never come back.

Daisy Isibor

The wait time is terrible and the inscription don’t even know what they are doing there . I wonder how many doctors they have or if they just make us wait till the doctors start their shift . I waited a whole 15 hours to see a doctor in the emergency ward something that suppose to be quick . I have no idea how long it takes them to answer a patient when a doctor comes to speak to me they do not spend more than 3 minutes so I wonder what’s making them take time. Also the nurses there are not helpful at all . One was suppose to take my blood for testing and I didn’t know she was suppose to do that I waited for 1 hours I saw here discussing with her colleague and laughing I came out several times to ask them wants the next step . And then she finally said she will be taking my blood . That’s inhuman of them . I know it’s COVID but does making appointments matters Any more . Now I came here for just sinus and cough I have I just need a medication prescription and have waited 14 hours already without even a word from the doctor. TERRIBLE SERVICE AND WORKERS . I understand it’s stressful but they should put themselves in our shoes . Sick and looking for assistance and this is how they treated .

Heather Marr

Just got home from two—yes, two—visits to the ER in 24 hours, due to a very painful throat infection. First of all, there was hardly anyone there both nights—more the second time, but they prioritized me and I got a bed in a private room quickly. Second, nurses and the doctor (Dr. Hubert, who happened to be there both nights) were SO kind and lovely. And I even got breakfast (which was not their high point, but my mouth tasted like a drug cocktail anyway, and I was grateful for the powdered eggs, which were easy to swallow). Grateful to this hospital.

KILLM4RT fr

(Translated) I arrived at 5:00 p.m. and left at 2:00 a.m. without diagnosis ... 9 hours of waiting in total! I left because I heard two women discussing the time they had spent waiting and they were in the 10 am-10.30am time ... absurd! Leaving I asked the average temp to the people at the reception for stitches and knowing that I had been throwing it since 9 am, they answered me from 10 am to 11 am to 12 pm waiting could be necessary ... (Original) Je suis arrivé à 17h00 et je suis repartis à 2h00 sans diagnostic... 9h d’attente au total! Je suis partie parce que j’ai entendue deux femme discuter du temps qu’elle avaient passé a attendre et eux, étais dans les 10h-10h30 .... absurde! En quittant jai demender le temp moyen au gens de l’accueil pour des points de suture et sachant que jetais la depuis 9h, ils m’ont repondue 10h-11h-12h dattente pourrais etre neccessaire...

Sam Roland

(Translated) Okay, COVID sure requires that we all be on our 'a-game', but I'm still very happy with my hospital experience following my outpatient surgery. The admission service was more than efficient and friendly. At the exact time of my appointment I was admitted to the operating room. The medical staff were very warm and heartwarming! I am very pleasantly surprised by the service received! (Original) Bon, COVID exige certes que nous soyons tous sur notre ‘a-game’ mais je suis toutefois très satisfaite de mon expérience à l’hôpital suite à ma chirurgie en clinique externe. Le service d’admission a été plus qu’efficace et amiable. A l’heure précise de mon rendez-vous j’ai été admise en salle d’opération. Le corps médical était très chaleureux et réconfortant! Je suis très agréablement surprise par le service reçu!

Elchin Isgandarov

(Translated) The urgency of this hospital is horrible. After having waited 12 hours in the emergency room, I couldn't make a doctor's appointment. In addition the nurses were irresponsible and very rough. (Original) L'urgence de cet hopital est horrible. Apres avoir 12 h attendu à l'urgence je n'ai pas pu prendre un rendez-vous chez médecin. En plus les infirmiers c'étaient irresponsables et très rugueux.

Khalil Hassan

I went there because I got into a severe accident, falling off of a cliff. I couldn't walk because i had a leg fracture(amongst other fractures and other injuries) and was having trouble pushing the wheelchair with my hands due to having cuts all over my hands. I asked for a bed so i could properly rest my fractured leg and the nurse just laughed at me and told me off and looked at me as if my request was absolutely preposterous.

George Alhames

very Professional and very very nice stuff, highly experienced Doctors and very relaxed atmosphere.

Anne-Marie Perrier

(Translated) I had to go to the emergency room for a mega ankle injury. In 15 minutes I was already in the shock room with a doctor who explained to me what was going to be done. All very professional and attentive, I spent the night in the hospital (my partner was able to stay with me as much as he wanted even if I was in the corridor). The next day they moved me to a room to prepare for surgery and until my leave I had good service and excellent support! Thank you! (Original) J’ai dû aller à l’urgence pour une méga blessure à la cheville. En 15 minutes j’étais déjà dans la salle choc avec un médecin qui m’expliquait ce qui allait être fait. Tous très professionnels et à l’écoute, j’ai passé la nuit à l’hôpital (mon conjoint a pu rester avec moi autant qu’il le voulait même si j’étais dans le corridor). Le lendemain ils m’ont déplacé dans une chambre afin de me préparer à la chirurgie et jusqu’à mon congé j’ai eu un bon service et un excellent accompagnement! Merci!

Miloud MEHENNI

(Translated) I had a very good service be it nurses or doctor, well done (Original) J'ai eu un très bon service que ce soit des infirmières ou du médecin, Bravo

Cédrik Thibert

Got even more Epilepsy seizures after I left this hospital than before. They changed my medication and the pills were just making me even sicker. There is no air clim and fan in the room thus making it unbearable at 35 Celsius, I mean come on! Woese hospital in Montreal.

Joel Millard

(Translated) Pathetic. Day surgery, no staff support. Nurses very busy laughing and talking about their weekend, and the patients are left to fend for themselves. (Original) Minable. Chirurgie d'un jour, pas d'accompagnements de la part du personnel. Infirmières très occupée à rire et à parler de leur fin de semaine, et les patients sont laissé à eux même.

Adriana Chaparro

(Translated) The worst of all Montreal hospitals. Bad attention. Emergency attendants null. No one to help. The doctor sees you Just if you look for him. In the rooms you are a woman and a man. If you want to pee or the help of an attendant you must wait 60 minutes for it to arrive. At that time pee on the ground and you all dirty. No toilet for showering. The nurriture is repeated after two days. (Original) Le pire de tous les hôpitaux de Montréal. Mauvais attention. Les préposés dans urgence nulles.personne à l'aide. Le medicin te vois Just si tu le cherche. Dans les chambres tu es mêle femme et homme. Si tu envie faire pipi ou de l'aide d'un préposé tu dois attendre 60 min pour qu'il arrive. A ce temps là le pipi par terre et toi tout sale. Pas de toilettes pour prend une douche. La nurriture se répété après deux jours.

Nibz Ouss

(Translated) After 8 hours of waiting, the doctor didn't give me my papers, didn't say goodbye and let me open the door to his office (heavy enough) to go out, IN A WHEELCHAIR. No respect. UPDATE: I still haven't received my x-ray report, so very late for physio and ortho. UPDATE 2: I had two fractures which were not noticed by the medics, so I spent months walking on them. (Original) Après 8h d'attente, le médecin ne me donne mes papiers, ne dit pas au revoir et me laisse ouvrir la porte de son bureau (assez lourde ) pour sortir, EN CHAISE ROULANTE. Aucun respect. UPDATE: Je n'ai toujours pas recu mon rapport en radiographie, donc très en retard pour la physio et ortho. UPDATE 2: J'avais deux fractures qui n'ont pas été repérées par les infirmiers, donc j'ai passé des mois a marcher dessus.

Ken

(Translated) I would like to thank one nurse in particular, the one who was in charge with the doctor on September 12th am at the outpatient clinic for minor surgery. She was super nice, sourinate and above all reassuring. Many thanks. You are doing a wonderful job, all of you who are at the front line from reception to sorting ... You deserve better working conditions and better wages (Original) Je tiens a remercier une infirmière en particulier, celle qui étais en charge avec le médecin le 12 Septembre am à la clinique externe pour une chirurgie mineure. Elle était super gentille, sourinate et surtout rassurante. Mille Merci. Vous faites un merveilleux travail vous tous qui êtes en première ligne de l'accueil au tri ... Vous méritez de meilleures conditions de travail et de meilleurs salaires

Stephanie Savoie

(Translated) Arrived at 17:00 and out at 21:45 with radiography and diagnostic. Only downside ... I waited 45 minutes for the X-ray, when I was the only one in the corridor. Very good service and the staff is very friendly and attentive to the patients (Original) Arrivé à 17h00 et sortir à 21h45 avec radiographie et diagnostique. Seul bemol ...j'ai attendu 45 min pour la radiographie, lors que j'étais la seul dans le corridor. Très bon service et le personnel est très gentil et à l'écoute des patients

Dominique Forget

Good luck going to this hospital...

Lisa-marie Dube

(Translated) Fast and kind moreover he always calls you to hear from you I am very happy with their attentive service wow (Original) Rapide et gentil de plus il vous appel toujours pour prendre de vos nouvelles moi je suis très contente de leur service attentionné wow

Marco Lacroix

(Translated) It deserves absolutely no stars. No doctor works at night. The wait is endless and the situation is getting worse with the years ... no matter which government is elected, it will never change except to get worse. (Original) Ca merite absolument aucune etoile. Aucun medecin travaille la nuit.. L'attente est interminable et la situation est de plus en plus pire avec les annees...peu importe le gouvernement elu, jamais ca va changer sauf pour empirer.

Kamel Jebali

(Translated) No need to share it, it's just if you're very sick, avoid this emergency, we'll let you die before their eyes (Original) Pas besoin de la partager c est juste si tu es très malade evite cette urgence on te laisse mourir sous leur yeux

Denis Langlais

(Translated) They made me wait 12 months for physiotherapy to tell me that I would not pass it and they tore my prescription from the attending physician and they left me from the computer it is a refusal of treatment I put a lawyer on files. And they there. Will have prosecutions. (Original) Ils mon fait attendre 12 mois pour de la physiothérapie pour me dire que je ne passerais pas la et ils ont déchiré ma prescription du médecin traitant et ils mon sortie de l' ordinateur c'est un refus de traitement j'ai mis un avocat aux dossiers. Et ils y. Auras des poursuites.

T Ly

Broke my collarbone while biking. The health care professional healed me. They helped me to get back on my feet.

Sabrina Laferté

(Translated) Impeccable radiology service, the whole team was very attentive and kind. (Original) Service de radiologie impeccable, toute l'équipe a été très attentionnée et gentille.

Anabelle Gamelin-Provost

Je suis allé à cet hôpital et je n'y retournerais jamais, puisque la journée que je me sentais très mal et qu'ils ont du me faire une prise de sang. L'infirmière n'a été aucunement professionnel, avec mon futur champs d'expertise j'ai des connaissances de base sur comment insérer un cathéter. Nous devons la retirer du même sens que nous l'avons insérer. Par contre la dame a tiré sèchement vers le haut. Ça m'a fait très mal et tout pleins de sang a giclé sur sur elle et sur mon bras , ça coulait intense et ça n'arrêtait pas. Et aucune excuse pour m'avoir fait peur sur le coup, elle était un peu bête... Même mon copain a eu peur pour moi. Cela m'a causé un très grand bleu. Je suis allée par la suite ah CHUM, service impeccable et parfait. Sinon le médecin qui m'a accueilli était très gentille, rassurante et accueillante.

C. N.

(Translated) No one is indicating where to go clearly. Lots of waiting and chatting between employees (Original) Personne n’indique où aller clairement. Beaucoup d’attente et de bavardage entre employés

Joannie P.

(Translated) (Experience from 1 year ago) I arrived in the emergency room with my son in respiratory crisis. It was super effective. I went straight to the yard when I told the security guard that my son was having trouble breathing. My only negative is this triage nurse. She didn't speak to me, didn't answer my questions and acted super slowly. She seemed not to know what to do. The only thing she said to me was something like, "Wait here (bringing me into the consultation room), the doctor will come to see you." And I stayed there with my son who was still breathing badly (I had seen on the sorting machine that his oxygen level varied between 75 and 85%.), Without any word to, at least, reassure me. Super nice doctor (which I had never seen in an emergency) who managed to lighten the mood. Often came back to see us during the administration of treatments to stop the crisis. Something badly done, on the other hand, there was no oxygen mask child size ... We had a radio, and finally diagnosed with pneumonia. And since my son was still oxygenating badly and needed hospitalization, they called an ambuland to transfer us to Sainte-Justine. (Original) (Expérience d'il y a 1 an) Je suis arrivée aux urgences avec mon fils en crise respiratoire. Ce fut super efficace. Je suis passée directement au triage quand j'ai mentionné au gardien de sécurité que mon fils avait de la difficulté à respirer. Mon seul point négatif est cette infirmière au triage. Elle ne me parlait pas, ne répondait pas à mes questions et agissait hyper lentement. Elle avait l'aire de ne pas savoir quoi faire. La seule chose qu'elle m'a dite est quelque chose du genre: "attendez ici (en m'amenant dans la salle de consultation), le médecin va venir vous voir." Et je suis restée là avec mon fils qui respirait toujours aussi mal (j'avais vu sur la machine au triage que son niveau d'oxygène variait entre 75 et 85%.), sans aucune parole pour, au minimum, me rassurer. Médecin super gentil (ce que je n'avais encore jamais vu dans une urgence) qui réussissait à détendre l'atmosphère. Revenait souvent nous voir durant l'administration des traitements pour arrêter la crise. Un truc mal fait, par contre, il n'y avait pas de masque à oxygène format enfant... On a passé une radio, et finalement, diagnostic de pneumonie. Et comme mon fils oxygénait toujours mal et avait besoin d'hospitalisation, ils ont appelé une ambulande pour nous transférer à sainte-justine.

Ian Kelly

Been waiting 9 hours in emergency and haven't even seen a Doctor yet! They forgot another patient in the emergency room for 16 hours and I heard the nurse laugh about it. Terrible really

Cynthia Perreault

(Translated) This hospital is now inspired by the Ontario system by taking tests at the early stages of triage. This way when you meet the doctor you already have relevant information about your health. This reduces waiting time and improves the efficiency of the system. I recommend this hospital (Original) Cet hôpital s'inspire maintenant du système de l'Ontario en prenant des tests dès les premières étapes du triage. De cette façon, lorsque vous rencontrer le médecin pour avez déjà de l'information pertinent sur votre santé. Le tout réduit le temps d'attente et améliore l'efficacité du système. Je recommande cet hôpital

MrCanadien39

(Translated) Experience was horrible lack of humanism and professional flagrant arrival 11:40 pm people waiting lane no nurse at the triage no one by chance I'm not after I'm used to hospital, this hospital the most c not me c a French student very very badly point I told him go see the guy security so that nurse will see you again after a 30-45 min still not nurse I speak again for what insists to see a nurse nothing else 30-45 min DO NOT REVIEW People then I have direct entry space forbidden to explain what was happening in the minute she saw nurse I do not want to judge all but when have waited in the room to see a doctor that the staff is talking about their trip his speak his laughs there is no boss to put the order there is a break if you want to chat at work i learned when it was time to work c no time to spare of your personal life in my case it made me take a blood test but they forgot to have theirs delayed the horrible thing to finally see another doctor who understands writing my request to re-explain everything after 10am I went out for my part I believe the unacceptable 8a10am hospital delay was operational before was death and the party back blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah. (Original) Expérience fut horrible manque humaniste et de professionnel flagrant arrivée 11:40pm personnes attend voie pas infirmière au triage nul part par chance je suis pas après je suis habitué des hôpital ,cette hôpital le plus c pas moi c une étudiante française très très mal en point je lui dit vais voir le gars sécurité pour que infirmière te revise après un 30-45 min toujours pas infirmière je lui reparle pour quelle insiste a voir une infirmière rien un autre 30-45 min ONT NE REVISE PAS Personnes alors je suis entrée directe espace interdit pour expliqué qu'est qui ce passait dans la minute elle a vu infirmière je veux pas juger tous mais quand ont attend dans les salle pour voir un médecin que le personnel parle de leur voyage sa parle sa rie IL YA PAS DE BOSS pour mettre l'ordre il y a des pause si vous voulez jasser au travail j'ai appris quand c heure du travail c pas le temps jasser de votre vie personnel dans mon cas il mon fait une prise des prise de sang mais ils ont oublier una a leur sa retardé les chose horriblement pour enfin voir un autre médecin qui comprenant écriture ma demande de tout réexpliquer au bout 10heure je suis sortie pour ma part je crois le delai inacceptable de 8a10am hôpital était opérationnel avant était la mort et le party en arrière blabla les blabla il y a des temps de pause les syndicats trop fort alors déjà peine perdu ...

Sylvie Duplessis

(Translated) On May 21, we called an ambulance because my legs no longer followed me, bcp of difficulty walking. They transported me to the Jean Talon hospital and I was 2 minutes from the Cité de la Santé, the paramedics put me on a wheelchair because there was no stretcher. The chair was braided with a thick rope with a small piece of leatherette on top, a lot of discomfort given my situation. The nurse never came to see me and the patients who were there had a 9-hour wait. So if you go to Jean Talon if you don't do your 9-hour wait or more, you won't pass even before the emergency of your condition. We left before because the guard after 4 hours of waiting he came to tell my husband to go away he could not stay. Rotten service (Original) Le 21 mai nous avons fait appel à une ambulance car mes jambes ne me suivaient plus, bcp de difficulté à marcher. Ils m'ont transporté à l'hôpital Jean Talon et j'étais à 2 minutes de la Cité de la Santé, les ambulanciers m'ont déposé sur une chaise roulante car il n'y avait pas de civière. La chaise était tressée par de la grosse corde avec un p'tit morceau de cuirette par dessus, bcp d'innconfort vu ma situation. L'infirmière n'est jamais venue me voir et les patients qui étaient là ils en étaient à du 9 heures d'attente. Alors si vous allez à Jean Talon si vous ne faites votre 9 heures et plus d'attente vous ne passerez pas avant même l'urgence de votre état. Nous nous sommes partis avant car le gardien après 4 heures d'attente il est venu pour dire à mon mari de s'en aller il ne pouvait rester. Service pourri

Francine Chantal

(Translated) Fracture of the wrist as soon as I get my no I go to the yard at the inscription and then I am directed for an x-ray All this in 30min max it was a February 3rd I do not know the name of the doctor but she was understanding, gentle and very professional. Thanks to all the staff. (Original) Fracture du poignet aussitôt arrivé je prends mon no je passe au triage ensuite à l inscription et ensuite on me dirige pour une radiographie Tout ça en 30min max c était un 3 février Je ne connais pas le nom du docteur mais elle a été d une compréhension, d une douceur et très professionnelle. Merci à tout le personnel.

Vanessa Martin

(Translated) My grandmother was treated last summer in medicine on the 5th floor. Excellent service especially the evening shift. Thank you. (Original) Ma grand-mère s'est fait soigner l'été passé en médecine au 5e étage. Excellent service surtout l'équipe de soir. Merci.

Clac

(Translated) When you go to the emergency room, you are in a hospital in an underdeveloped country. It is very surprising because we are in Canada, in Montreal and yet the sanitary conditions are deplorable. I have had many infusions, and blood tests in my life in many countries less developed than Canada. (Original) Lorsque vous allez aux urgences, vous êtes dans un hôpital d'un pays sous-développé. C'est très étonnant parce que nous sommes au Canada, à Montréal et pourtant les conditions sanitaires sont déplorables. J'ai eu beaucoup de perfusions, et de prises de sang dans ma vie dans beaucoup de pays moins développés que le Canada.

dmorelli007

How can this hospital still be opened? Why is there no one looking into this horrible place and services... Is there any management within this hospital. Waiting is waiting,, but to be a total B$#$@% and RUDE is not acceptable. And yes, the staff is RACIST..

H D

Like others say, this is probably the worst hospital in the city. The staff lacks knowledge and training... the few doctors that work here are over-scheduled and it often takes a very long time to see one in emergency. They also lose files and records. The one specialist I saw with an appointment was rude and totally disengaged... impatiently asked me 1 question, wrote a prescription and brushed me off in 2 minutes. I am DONE with this hospital. Jean-Talon is aptly named "The Butcher Hospital" for a reason. Avoid it if you can.

Uber Uber

(Translated) We will sue them (Original) Nous allons les poursuivres en justice

islam Elmehraji

(Translated) the time is always too long, more than 7h easily, but the staff is quite competent (nurses, doctors ..), I went with my son of 3 years, he had a fever of 40 (pneumonia) l Yard nurse checked every hour, the truth was that we spent all day (13h to 20h) but the doctor was super nice, patient, the radiology also super rapide.bref if we are a little patient and understanding can see that they are doing their best. (Original) le temps est toujours trop long, plus de 7h facilement, mais le personnel est assez compétent(infirmièr.e.s, médecins..), j'y suis allée avec mon fils de 3 ans, il avait une fievre de 40( pneumonie ) l'infirmière de triage venait checker toutes les heures,c vrai qu'on a passé toute la journée (13h a 20h) mais le medecin était super gentil,patiente, la radiologie aussi super rapide.bref si on est un peu patient et compréhensif on peut voir qu'ils font de leur mieux.

Isabelle Laurence

(Translated) I had 5 surgeries at this hospital and I never had a problem. Very competent and smiling staff. The only problem is that there is no parking (Original) J'ai subi 5 chirurgies à cette hopital et je n'ai jamais eu de problème. Personnel très compétent et souriant. Le seul hic c'est qu'il n'y a pas de stationnement

Mado Ly

(Translated) No humanity. The staff are completely out of touch that they would be capable of committing murder. A nurse came saying to take a blood test, after the third blood test in a row she told me that she had just injected me with something harmful, a strain ... then she left and a doctor came in and wonder, you are not wondering why have you injected something bad? He answers me because you left with a wheelchair and you did not put it back. And it all happened in Quebec in a hospital ... I don't know who to complain to about this situation. I would like to know if anyone else has experienced something like this thank you. (Original) Aucune humanité. Le personnel est complètement déconnecté qu’il serait capable de commettre un meurtre. Une infirmière est venu sois disant pour prendre une prise de sans, après la troisième prise de sang de suite elle me dit qu’elle vien de m’injecter quelque chose de nocif, une souche... ensuite elle quitte et un médecin entre et me demande, vous ne vous demandez pas pourquoi ont vous a injecter quelque chose de pas bon ? Il me répond parce que vous êtes partis avec une chaise roulante et vous ne l’avez pas remis. Et tout ça c’est déroulé au Québec dans un hôpital... je ne sais pas à qui me plaindre de cette situation. J’aimerais savoir si quelqu’un d’autre a vécu quelque chose de semblable merci.

pas important

(Translated) For small pathologies only, or if you already know what you are suffering from. I have been suffering from bloody diarrhea with mucus for 10 days with stools 10 to 15 times a day. Frequent night awakenings, fatigue, abdominal cramps. Missed work for 7 days. Life interrupted to follow the rhythms of diarrhea! : not serious if you are not dehydrated, not serious if your life is stopped. You are not offered any solution if you do not ask what you can do to calm or reduce the problem! Are you prescribed any culture to do at home for analysis? Check with the nursing staff if you should keep the vials in the fridge or not, because the doctor is misleading you! Discovery of ovarian cysts during ultrasound: negligent attitude on the part of the doctor and no follow-up proposed in the face of this diagnosis. I had to get angry to have an appointment with a gynecologist !!! Saw two doctors in two days in the emergency room: "soft" and not proactive. Blatant lack of communication between the various departments of the hospital: we are supposed to call you for an appointment for an X-ray? Call yourself because they won't or the doctor forgot to say it was for the next day. Learn about the procedure before an x-ray or ultrasound because you will not be told anything. Nurses and secretaries are more welcoming and knowledgeable than doctors! It is they who will take the trouble to inquire to give you the right information. We feel more CUSTOMERS than PATIENTS! I now understand why this hospital is still among the least busy in Montreal ... (Original) Pour les petites pathologies uniquement, ou si vous savez déjà de quoi vous souffrez. Je souffre d'une diarrhée sanglante avec mucus depuis 10 jours avec selles de 10 à 15 fois par jour. Réveils nocturnes fréquents, fatigue, crampes abdominales. Manque le travail pour 7 jours. Vie interrompue pour suivre les rythmes de la diarrhée! : pas grave si vous n'êtes pas déshydraté, pas grave si votre vie est stoppée. On ne vous propose aucune solution si vous ne demandez pas ce que vous pouvez faire pour calmer ou réduire le problème! On vous prescrit une culture quelconque à faire à la maison pour analyse? Vérifiez avec le personnel infirmier si vous devez conserver les fioles au frigo ou non, parce que le médecin vous induit en erreur! Découverte de kystes aux ovaires durant l'échographie : attitude négligente de la part de la médecin et aucun suivi de proposé face à ce diagnostic. J'ai dû me fâcher pour avoir un rendez-vous avec un gynécologue!!! Vu deux médecins en deux jours aux urgences : "mous" et non pro-actifs. Manque flagrant de communication entre les divers départements de l'hôpital : on est supposé vous appelez pour une prise de rendez-vous pour une radiographie? Appelez vous même parce que eux ne le feront pas ou le médecin a oublié d'indiquer que c'était pour le lendemain. Renseignez-vous sur la procédure à suivre avant la radiographie ou l'échographie parce qu'on ne vous dira rien. Les infirmières et secrétaires sont plus avenantes et au courant que les médecins! C'est elles qui prendront la peine de se renseigner pour vous donner la bonne information. On se sent plus CLIENTS que PATIENTS! Je comprends maintenant pourquoi cet hôpital est toujours parmi les moins occupés à Montréal...

Alissa D'amour

(Translated) I had tests there (ultrasound and blood tests), then they lost the results. The doctor closed my file without further investigating. I later met another specialist there who was wondering what I was doing in his office ... my heavy case was apparently not for him. He asked me to go elsewhere for support. (Original) J'y ai passé des examens (échographie et analyses sanguines), puis ils ont perdu les résultats. Le médecin a fermé mon dossier sans plus investiguer. Plus tard, j'y ai rencontré un autre spécialiste qui se demandait ce que je faisait dans son bureau... mon cas lourd n'était apparemment pas pour lui. Il m'a demander d'aller ailleurs pour une prise en charge.