Reviews of Hôpital Notre-Dame (Hospital)

Jacob Salloum

staff very kind but this is not enough we waited 7 hours and after it we left this is ridiculous and stupid don’t go there you will die from waiting not from your pain.

Suzanne Dumont

(Translated) waited 9 hours in the emergency room to be sent home with a gracious gift of two Tylenols, my condition having worsened since my arrival. They made an appointment for me at a clinic near us the next day which turned out to be a bogus when I got there. The clinic out of pity offered me an appointment the next morning with a doctor. (Original) 'ai attendu 9 heures à l'urgence pour me faire renvoyez chez nous avec un gracieux don de deux Tylenol, mon état s'étant empiré depuis mon arrivé. Ils m'ont planifier un rendez-vous à une clinique proche de chez nous le lendemain qui s'est avéré être un faux une fois sur place. La clinique par pitié m'a offert un rendez-vous le lendemain matin avec un médecin.

Ernesto Alvarez

Trust the reviews, this place is too expensive and the employees are too busy checking their phones

Omar Ruiz-Diaz (Omarglobal)

Nice new building. I do like it. Best Hospital building I had ever seen.

chavind mungun

Being an emergency patient, even the worse mental asylum would have treated you better. Avoid if ur going at night Unfriendliness seems to be a culture here Maybe others might have find it superb, but for my experience, 1 star is too much

Stéphanie Nadeau

Really nice staff!

Isabelle Gagné

(Translated) The team at Notre-Dame Hospital has been able to adapt to the pandemic situation and remains extremely efficient. I had an appointment for blood tests and in about fifteen minutes, all the steps were completed ... From the hospital card to the discharge. The staff encountered were really competent and professional (the people at the reception included). Well done to your team. (Original) L'équipe de l'hôpital Notre-Dame a su s'adapter à la situation de pandémie et demeure des plus efficace. J'avais un rendez-vous pour des prises de sang et en une quinzaine de minutes, toutes les étapes étaient complétées... De la carte d'hôpital à la sortie. Le personnel rencontré était vraiment compétent et professionnel (les gens à l'accueil inclus). Bravo à votre équipe.

Louise Outland Potvin

It's a so-so hospital. Some staff members are wonderful and some are just plain rude. One certain neurosurgeon on the 5th floor is super cold and lacks skills in empathy.

Lucile Geffard

(Translated) My boyfriend after a day on anti-inflammatory drugs had a stinging pain in his back mid-night which prevented him from breathing normally, we called 911, who sent us an ambulance directly after explaining the situation, in 10 min the ambulance was there. It is 8:00 am after a 8:00 am wait, he is still waiting to see a doctor. Basically there is no doctor on duty and they don't even warn! They prefer to let people wait in evil for 8 hours. If we had known we would have taken a taxi to a real emergency center. (Original) Mon copain après une journée sous anti-inflammatoire a eu un pique de douleur dans le dos à mi-nuit qui l’empêchait de respirer normalement, nous avons appelé le 911, qui nous a directement envoyé une ambulance après explication de la situation, en 10 min l’ambulance étais là. Il est 8h00 après 8h d’attente il attend encore de voir un médecin. En gros il y a pas de médecin de garde et ils ne préviennent même pas ! Ils préfèrent laisser les gens attendre dans le mal pendant 8h. Si on avait su on serait aller en taxi à un vrai centre d’urgence.

F Major

(Translated) My girlfriend and my friend get a skin allergy and it's going to be a week they have trouble sleeping because of his fetters and they waited 8 hours to finally be told that it was bed bugs and c is totally wrong. I inspected all the mattresses with a flashlight and found absolutely nothing. Everything is new anyway. All that to get rid of work, they are pitiful. Not to mention the cafeteria that serves food in plates and distributes utensils for single use ?? It's irresponsible of their shares when before. (Original) Ma copine et mon ami on contracter un allergie de la peau et ça va bientôt faire une semaine ils ont du mal à dormir car sa les démenges et ils ont attendu 8 h pour finalement se faire dire que c'était des punaises de lit et c'est totalement faux. J'ai inspecté tout les matelas avec une lampe torche et j'ai absolument rien trouvé. Tout est neuf de toute façon. Tout ça pour se débarrasser du travail, ils font pitié. Sans parler de la cafétéria qui sert de la nourriture dans des assiettes et distribues des ustensiles à usage unique?? C'est irresponsable de leurs parts quand avant.

yanick savoie

(Translated) Operated 4 times for meningioma in the head is not the luxury but the staff was very simpa and the team in neurology is super (Original) Opéré 4 fois pour des méningiome a la tête c'est pas le grand luxe mais le personnel a était très simpa et l'équipe en neurologie est super

Jude Baril-Bédard

arrived at 11am, it's now 6:44pm, so that's 7.5 hrs+ wait, still haven't seen the doc. the wait time seems to be worse because of covid measure and waiting for rooms to be sanitized? they call the cleaning staff pretty often to consultation rooms, so that's my guess. I'm so hungry and there's no real food, would I have known i'd be in this waiting room all afternoon, i wouldve gotten food from the cafeteria :'( i came here before covid and it wasn't as bad, like 5hrs wait? anyway

Labelle Janice

(Translated) the intensive care service is worth a 10 * .. congratulations to the dedicated staff .. (Original) le service au soins intensifs vaut un 10*.. bravo au personnel tellement dévoué..

lite nur

I don't recommend, bcuz dirty emergency. Ppl r vomiting no one was cleaning . Really in bad shape. I don't know why so many cases wt vomiting. Diagnosis was not correct. Had to go bk. But no I will take my aunty to a cleaner hospital.

Peanut

Its now my 22nd hour in emergency room

QcArchery

(Translated) Radiology and MRI team on the check mark. I have never been treated so quickly! Wow ???? (Original) Equipe de radiologie et IRM sur la coche. Je n'ai jamais été traité aussi rapidement! Wow ????

Javier López

Horrible service, not recommended at all.

Bianca Gervais

(Translated) Nurses in the emergency room, today Sunday July 16, completely ridiculous and unprofessional. I left less than an hour to change and eat (I live next door) and when I returned, the two summoned me to the triage room with folded arms to lecture me and threaten me. The two told me that I was not allowed to leave (I could very well have been in the cafeteria ???) and that "it is entered in my file, now when I come I will go last "! ?? But do they care about our health or are they only in a powertrip? It is impractical to summon, two to one, a patient who is ALSO SICK when no one has even called my name to tell me that my file is closed. It's ridiculous, it's a lack of judgment and it's totally unprofessional. I can understand that the emergency rooms are occupied in Quebec, but you cannot DECIDE because you are angry that I am going last, only because I left when you were counting your waiting room ??? How can you, as a health professional, allow yourself to choose to put me after all the people in the queue when I was priority 3 just before? (Original) Infirmières à l'urgence, aujourd'hui dimanche 16 juillet, complètement ridicules et pas professionnelles. Je suis partie moins d'une heure pour me changer et manger (j'habite juste à côté) et quand je suis revenue, les deux m'ont convoqué dans la salle de triage les bras croisés pour me sermonner et me menacer. Les deux m'ont dit que je n'avais pas le droit de partir (j'aurais très bien pu être à la cafétéria???) et que "c'est inscrit dans mon dossier, maintenant quand je viens je vais passer dernière"!?? Mais est-ce qu'elles tiennent à coeur notre santé ou elles sont seulement dans un powertrip? C'est infaisable de convoquer, à deux contre un, un patient d'ailleurs MALADE alors que personne n'a même appeler mon nom pour me dire que mon dossier est fermé. C'est ridicule, c'est un manque de jugement et c'est totalement non professionnel. Je peux comprendre que les salles d'urgences sont occupées au Québec, mais tu ne peux pas DÉCIDER parce que tu es fâchée que je passe dernière, seulement parce que j'ai quitté au moment où tu faisais le décompte de ta salle d'attente ??? Comment peux-tu, comme professionnel de la santé, te permettre de choisir de me faire passer après tous les gens dans la file d'attente alors que j'étais priorité 3 juste avant?

François Bérubé

(Translated) Worse night. Endless. Arrived at 12:30 a.m. and left at 1:45 p.m. A nurse made me feel guilty because I wanted to leave when my 24 hour without sleep struck: suddenly, my file had advanced. Horrible waits between each step of the care. The girl from the inscription at night: “There are 40 people on a stretcher in front of you. " The girl with the inscription on the day: “It varies, it depends, blah blah blah. " The last time I got called, every patient in the room looked at me as the dean of patients. Hell. Nice sunny day and studies in the trash. Never go there in the evening or at night. (Original) Pire nuit. I n t e r m i n a b l e. Arrivé à 00h30 et reparti à 13h45. Un infirmier m'a fait culpabilisé car je voulais partir au moment où sonnait mon 24h sans dormir : soudainement, mon dossier avait avancé. Des attentes horribles entre chaque étape de la prise en charge. La fille de l'inscription la nuit : « Il y a 40 personnes en civière devant vous. » La fille de l'inscription le jour : « Ça varie, ça dépend, blah blah blah. » La dernière fois que je me suis fait appelé, tous les patients de la salle m'ont regardé comme le doyen des patients. L'enfers. Belle journée ensoleillée et d'études à la poubelle. N'y allez jamais le soir ou la nuit.

Beau Généreux

(Translated) With the COVID-19 pandemic, you have to make an appointment on ClicSanté.ca and when you arrive at the hospital for your appointment, you take a ticket and you wait in a full room. There is no need to make an appointment: the sample rooms are full and it is very slow. I took a ticket when I arrived and they are already more than 20 patients to go to registration. (Original) Avec la pandémie COVID-19, il faut prendre un rendez-vous sur ClicSanté.ca et quand tu arrives à l'hôpital pour ton rendez-vous, tu prends un ticket et tu attends dans une salle pleine. La prise de rendez-vous est inutile : les salles de prélèvements sont pleines et c'est très lent. J'ai pris un billet en arrivant et ils sont déjà plus de 20 patients à passer à l'inscription.

ELIA

(Translated) The care on site was good, the nurses and stretcher bearers super nice, on the other hand the telephone exchange is chaotic! It's been a month and a half since I had an X-ray after dislocating my shoulder, I have never heard from this radio. Worse still, when I call the central to make a telephone appointment, it transfers me to the radio, to the radio I am transferred to the appointment setting and so on until I lose my patience. So I gave up the idea of hearing from this radio station. Knowing that I dislocate my shoulder regularly I would have liked to know the very cause of this problem. To conclude, very good service (nice people) but non-existent communication and a call center worthy of a teleshopping. I do not advise anyone to go, at the risk of never being diagnosed. (Original) La prise de soin sur place était bien, les infirmiers et les brancardiers super sympa, par contre la centrale téléphonique est chaotique! ça fait un mois et demi que j'ai passé une radio après m'être luxé l'épaule, je n'ai jamais eu de nouvelles concernant cette radio. Pire encore, quand j'appelle la centrale pour la prise de rendez-vous téléphonique elle me transfère en radio, en radio on me transfère vers la prise de rendez-vous et ainsi de suite jusqu'à me faire perdre patience. J'ai donc abandonné l'idée d'avoir des nouvelles de cette radio. Sachant que je me déboite d'épaule régulièrement j'aurai aimé connaître la cause même de ce problème. Pour conclure, très bon service (gens sympatique) mais communication inexistente et centrale d'appel digne d'un téléshopping. Je ne conseille à personne d'y aller, au risque de ne jamais recevoir son diagnostic.

Sylvain Gougeon

(Translated) Respect and recognition to the entire emergency team, thank you (Original) Respect et reconnaissance a toute l,equipe de l,urgence,,,merçi

Chillin Reptilian

(Translated) It's easy to get lost (you may need to better identify the sections) but for the rest, the staff is courteous, the waiting time is reasonable and the specialists are pros who care about the follow-up of their patients. Bravo! Example to follow for other hospitals. (Original) Facile de s’y perdre (faudrait peut-être mieux identifier les sections) mais pour le reste, le personnel est courtois, le temps d’attente est raisonnable et les spécialistes sont des pros qui ont à cœur le suivi de leurs patients. Bravo! Exemple à suivre pour les autres hôpitaux.

Frédérik Drolet Tremblay (Pastafredini)

Absolutely horrendous Waiting for more than 12 hours on an emergency, they do not call any patients for more than 4 hours.

Juliette Hadida

(Translated) I had an appointment today for a labyrinthology. The reception was very correct. The specialist very pleasant, very professional and attentive to the patient, very important quality for tests not very pleasant. Only negative point: making appointments by fax. It is not easy to have access to a fax nowadays and I had contradictory answers from the hospital to tell me that my fax was not received, that I was not even waiting list when that was the case. (Original) J'avais rendez-vous ce jour pour une labyrinthologie. L'accueil était très correct. Le spécialiste très agréable, très professionnel et à l'écoute du patient, qualité très importante pour des tests pas très agréables. Seul point négatif : la prise de rendez-vous par fax. Il n'est déjà pas évident d'avoir accès à un fax de nos jours et j'ai eu des réponses contradictoires de l’hôpital pour me dire que mon fax n'avait pas été reçu, que je n'étais même pas sur liste d'attente alors que c,était bien le cas.

Hamed “Ed” AleAli

The worst hospital I ever seen in Montreal. We were there from 6pm to 6am. They did another re evaluate and told us to wait for the doctor but there wasn't any doctor, no one been called on that period! The nurse told us to wait for the morning doctor but my wife was too sick and we couldn't wait anymore! Another terrible thing, the emergency was really creepy, too many homeless! One was screaming, one was crying, etc. The staff was kind by the way

Cottage Painter

Started coughing blood, got to emergency as fast as I could. Arrived at about midnight. Most people didn't speak English. Triage guy was nice. Others were rude. Waited 8 hours and still no doctor. Others had been there for 12 hours. I just left. Hopefully I can deal with it at home. Security guards were idiots, always waking people up who were trying to sleep.

Concerned Citizen

I have been to this Hospital at least ten times and their emergency , triage services were one of the best in town, but they have some really lazy no good staff in the triage, and some young incompetent doctors. Overall they have good doctors, excellent medical test equipment

Stanislas Didier

(Translated) The collection center team is welcoming, polite and in a good mood that makes you think of a resort more than a hospital. Lots of inhumanity. (Original) L’équipe du centre de prélèvement est d’un accueil, d’une politesse et d’une bonne humeur qui vous fait plus penser à un ressort qu’à un hôpital. Beaucoup d’inhumanité.

Darwin Ramon

When I went for a serious emergency, I was treated right away. When I went with a not so serious issue I had to wait. It is faire

Valentina Restrepo

(Translated) My mother who loses consciousness and has a car accident, in the emergency room we won't let this girl in because of COVID (currently we are on green level). So my mom finds herself in shock and all alone in the emergency room because the triage nurse wouldn't let me in, and yes the paramedics and the security guard told me it was her who decided if I was let in or not. (Original) Ma mere qui perd conscience et fait un accident de voiture, aux urgences on laisse pas rentrer ça fille a cause du COVID (présentement on est en palier vert). Donc, ma mere se retrouve en état de choque et toute seule aux urgences parce que l’infirmière au triage n’a pas voulu me laisser rentrer, et oui les ambulanciers et l’agent de sécurité m’ont dit que c’était elle qui décidait si on me laissait rentrer ou pas.

Gabriel Guérin

(Translated) I had my first ajd medical exam: a gastroscopy. Whether it was the original visit with the specialist or for my exam, the experience was beneficial. The staff are efficient and pleasant, the guidelines are clear, the wait times are minimal and the anti-Covid devices are adequate. Thanks for all your hard work !! (Original) J’ai eu mon premier examen médical ajd: une gastroscopie. Que ça soit la visite originelle avec le spécialiste ou pour celle de mon examen, l’expérience a été bénéfique. Le staff est efficace et agréable, les directives sont claires, les temps d’attentes sont minimals et les dispositifs anti-Covid sont adéquats. Merci pour tout votre travail!!

Mila Lily

(Translated) BRAVO for your kindness your kindness your professionalism I am very pleasantly surprised and happy to see such friendly staff Continue like that My treatment was quick and efficient, I had no fear or stress because I was so well treated Thanks again to the medical and even non-medical staff From To to Z Thank you ☺️ (Original) BRAVO pour votre gentillesse votre bienveillance votre professionnalisme Je suis très agréablement surprise et heureuse de voir un personnel aussi aimable Continuez comme ça Ma prise en charge été rapide efficace limite j’avais aucune peur ni stresse tellement j’étais bien traité Merci encore au personnel médical et même non médical De À jusqu’à Z Merci ☺️

Esther Alter

My mother fell and was admitted to the Geriatric Ward on the third floor a week ago. I cannot praise the doctors, nurses, therapists, and all the support staff who were involved with her enough! The constant care, attention, and great advice my mother received was outstanding! Everyone is so dedicated and helpful. Even though my mother lives in the West End and the hospital is all the way in the East End, we were thankful she ended up there and is recovering beautifully! BRAVO to the whole floor!

François Bérubé

(Translated) Worse night. Endless. Arrived at 12:30 a.m. and left at 1:45 p.m. A nurse made me feel guilty because I wanted to leave when my 24 hour without sleep struck: suddenly, my file had advanced. Horrible waits between each step of the care. The girl from the inscription at night: “There are 40 people on a stretcher in front of you. " The girl with the inscription on the day: “It varies, it depends, blah blah blah. " The last time I got called, every patient in the room looked at me as the dean of patients. Hell. Nice sunny day and studies in the trash. Never go there in the evening or at night. (Original) Pire nuit. I n t e r m i n a b l e. Arrivé à 00h30 et reparti à 13h45. Un infirmier m'a fait culpabilisé car je voulais partir au moment où sonnait mon 24h sans dormir : soudainement, mon dossier avait avancé. Des attentes horribles entre chaque étape de la prise en charge. La fille de l'inscription la nuit : « Il y a 40 personnes en civière devant vous. » La fille de l'inscription le jour : « Ça varie, ça dépend, blah blah blah. » La dernière fois que je me suis fait appelé, tous les patients de la salle m'ont regardé comme le doyen des patients. L'enfers. Belle journée ensoleillée et d'études à la poubelle. N'y allez jamais le soir ou la nuit.

Robert-Paul Mc Laughlin

(Translated) This hospital was part of the CHUM before, so what a surprise that it remained open and became more a neighborhood hospital, in the last year went several times for various health problems, apart from the episode of January 3 last, I always received impeccable and professional service, (Original) Cet hôpital faisait partie du CHUM auparavant, alors quelle surprise qu'il soit demeuré ouvert et est devenu plus un hôpital de quartier, dans la dernière année suis allé à plusieurs reprises pour différents problèmes de santé, mise à part l'épisode du 3 janvier dernier, j'ai toujours reçu un service impeccable et professionnel,

SWOOSH CANDY2

(Translated) Time wasted in.emergency.you.forget. (Original) Temps perdu à.l'urgence.on.vous.oublie

Luc Lamoureux

(Translated) Very well received by the staff. From the person who makes your hospital card, to the nurses and plastic surgeon. Well done! (Original) Très bien reçu par le personnel. De la personne qui fait votre carte d'hôpital, aux infirmières et plasticien. Bravo!

Anne Louis

Triage guy is so funny omfg

Helsa R-D

(Translated) The wait was not so long. On the other hand, nurses (4/5) are stripped of all compassion. Dry, dry, dry. Never seen! I will not go back to this hospital. (Original) L'attente n'a pas été si longue. Par contre, les infirmiers et infirmières (4/5) sont dénudés de toute compassion. Secs, secs, secs. Du jamais-vu! Je ne retournerai pas ds cet hôpital.

Erika Turcotte

(Translated) Excellent service ... The wait is worth it because the nurses, attendant to the benevolent, doctor ... And I pass ... take care very well of their patient ... And I rarely seen one too beautiful atmosphere and team spirit in a hospital. Thank you for taking care of me for 12 hours! (Original) Excellent service... L'attente vaux la peine car les infirmières, préposé aux bénificère, médecin... Et j'en passes... s'occupent très bien de leurs patient... Et j'ai rarement vue une aussi belle ambiance et esprit d'équipe dans un hopital. Merci d'avoir pris soin de moi pendant 12h!

Nathalie Glaude

(Translated) December 30, 1985 I gave birth to my son. Not funny pout their things. You have eye cancer. Good luck. I have never seen such a disorganized block. ???????????????? (Original) 30 Décembre 1985 j'ai accouché de mon fils. Pas drôle pentoute leurs affaires. Vous avez le cancer de l'oeil. Bonne chance. J'ai jamais vu un bloc aussi désorganisé. ????????????????

James Mckinnon

Good staff

Jonathan Provost

(Translated) I visited this Hospital this morning for the first time for a blood test and was surprised by the friendliness of the staff and the efficiency of the service. Thank you very much, your smile makes all the difference :) (Original) J’ai visité cet Hôpital ce matin pour la première fois pour une prise de sang et j’ai été surpris par la gentillesse du personnel et l’efficacité du service. Merci beaucoup, votre sourire fait toute une différence :)

Soleil Vert Music

Criminally irresponsible Surgeons can butcher you and bare no blame at all A sugeon can drill you in the face by accident and faces no consequences. THAT HAPPENED TO ME WITH DR GILLES CHOQUETTE chief dental surgeon

David Hong

The hospital building is old and needs major upgrade, but the staff seems very qualified. The oncology department's service is top notch.

bertrand huiban

(Translated) I would like to thank Dr Giovanolli for the infiltration of March 6 (Quite a birthday present !!!) and Dr Ouellet for a second infiltration on July 26 of the interventionist radiology department. With all their teams (and Suzy for a one-day appointment) they did a remarkable job in getting rid of the pain of my herniated disc in 35 minutes. I will be able to resume my motorcycle season. Thank you (Original) J'aimerai remercier le Dr Giovanolli pour l'infiltration du 6 mars (Tout un cadeau d'anniversaire !!!) et le Dr Ouellet pour une deuxième infiltration le 26 juillet du service de radiologie interventionniste. Avec toute leurs équipes (et Suzy pour un RV à une journée d'avis) ils ont fait un travail remarquable en me débarrassant des douleurs de mon hernie discale en 35 mn. Je vais pouvoir reprendre ma saison moto. Merci

Marino Leroux

(Translated) Worst hospital in Montreal to avoid (Original) Pire hôpital de Montréal a éviter

Ani Lilith

WARNING DONT GO THERE HERE IS MY EXPERIENCE 1) I fell on my knee and the nurses cut my pants in half (in a vertical line) and left me like that to go home in 2) I was experiencing a miscarriage and was sent there. I was just waiting from 10 am to 5 pm. I wasn’t even called yet - mind you there wasn’t a lot of people in the waiting room. I was bleeding and in pain. I told the nurse and she still didn’t call me up so I had leave. This hospital is a joke

alex m

Happy to report my experience for blood tests went well. - Met with polite bilingual clerk who readily offered to speak English while processing my hospital card. Then to check-in, where clerk's English was fair, but she did still offer effort. Wait times zero-to-minimal. - Blood draw :Nurse spoke only French but was professional, patient, and friendly. She took over from trainee to painlessly locate my shy veins quickly. Wait time minimal. - Pandemic protocols : Procedural masks handed out at door, though I was permitted to wear my own KN95 mask. Plenty of hand sanitizer stations. Area was not busy, easy to socially distance. My companion was not permitted entry inside, but chairs were available in the immediate vestibule. N.B.: wait area is cold and drafty without no sun. - Appointment date was scheduled via clicsanté.

Jeff Benz

Horrible hospital... security guard rude as hell atleast nurse were nice.. waiting room is garbage seat are not comfortable... folding chairs horrible would not recommend.. came in due to a major migrainne... other patient with less severe issue goes first... horrible once more !!!

Lin L

(Translated) Do not go there if you need care ... worst experience of 40 years of illness! Abut of being able, intimidation, not listening to a discomfort of a patient etc etc ... and not prcqu'ils overflowed no .. I VERY WELL SEEN ... nurse past the day well seated, without ever having left his hands phone ... and that's not where we run ... no they move nonchalantly and clicks are formed ds the passages ... chatter of everything and nothing ... Experience that will have marked me for life ... (Original) N'allez pas là si vs avez besoin de soins... pire expérience de 40 ans de maladie ! Abut de pouvoir, intimidation, non écoute d'un malaise d'un malade etc etc.. et pas prcqu'ils débordé non.. j'ai TRÈS BIEN VUE... infirmière passé la jrnée bien assise, sans jamais avoir laissé son téléphone des mains.. et ce n'est pas là qu'on cour... non ils se déplacent d'un pas nonchalant et des clics se forment ds les passages... jasent de tout et de rien... Expérience qui m'aura marquée pour la vie...

Rita Hokayem

I usually do not look for reviews of hospitals and the health care sector in general, I wished I saw all these negative feedbacks before coming to the urgency section. I am not sure about the system that seems to them "normal" for people to wait for a long time (4 hrs and still counting) and waste such a long time Plus it was an urgency matter!! There is no explanation and I wonder about the medical system in Montreal why people (who respect the country, pay their taxes, have the right of medical urgency assistance) have to wait and "beg" for someone to help?!

Wasslem

(Translated) I loved the doctor who took care of me as well as the nurses! fast and efficient service .. the only flaw is that the blood tests are HORRIBLY LONG! I waited 4 hours for feedback on my analysis! (Original) J’ai bcp aimé le medecin qui s’est occupé de moi ainsi que les infirmiers! service rapide et efficace ..par contre le seul défaut c’est que les analyses de sang sont HORRIBLEMENT LONG! j’ai attendu 4h pour avoir un retour sur mon analyse !

Stephen Chase

Best hospital in Canada.

Isa T

(Translated) At each visit, I have always found the staff to be helpful, attentive. This hospital serves a part of the population with many challenges related to homelessness. I have always seen the staff treat them with dignity. External or radiology appointments have always been given quickly. Most of the doctors and specialists I have met have always taken the time to answer my many questions, and I still have them. Since its disaffiliation from the CHUM, I find that this hospital offers a lot more to its clientele. Well done!!! (Original) À chaque visite, j'ai toujours trouvé le personnel bienvaillant, à l'écoute. Cet hôpital dessert une partie de population avec beaucoup de défis reliés à l'itinérance. J'ai toujours vu le personnel les traiter avec dignité. Les rendez-vous à l'externe ou en radiologie ont toujours été rapidement donné. La plupart des médecins et spécialistes que j'ai rencontrés ont toujours pris le temps de répondre à mes nombreuses questions, et j'en ai toujours. Depuis sa désaffiliation au CHUM, je trouve que cet hôpital offre beaucoup plus à sa clientèle. Bravo!!!

Hinavai Brillant

(Translated) Bad experience. Especially when the reception nurses do not know how to work and communicate with each other. (Original) Mauvaise expérience. Surtout quand les infirmières à l'accueil ne savent pas travailler et communiquer entre elle.

Charles

(Translated) Thank you to the nurses and doctors for the care and their kindness (Original) Merci aux Infirmières et aux médecins pour les soins et leur gentillesse

rose audet

(Translated) Worst medical care I have ever received in my life! Nurses who refuse to give me the drugs prescribed by doc. In an inflammatory crisis caused by a surgery in the do for meter targets and pieces of metal to stabilize my column..the position too long to cause unbearable pain in my knees, the nurses refused that I receive care at night, a internally was punished by a fat Good-Wife who passed next to my bed, the young girl improvised hot water bag with ice bags, she blamed him for the fact that you have to change the bed .. he was punished. My family calls to take news, they answer she sleeps and is well, must! She cries and suffers all night. The worst nightmares of my life. This is another patient who made a complaint for me to receive care, a Rumato came and I had an inflammatory attack egu I received direct injection in the knees and 2 days later I walked ... (Original) Pire soins médicaux que je n'ai reçus de toute ma vie ! Infirmières qui refusent de me donner les médicaments prescrit par le doc. En crise inflammatoire provoquer par une chirurgie dans le do pour mètre des vise et des morceaux de métal pour stabilisé ma colonne..la position trop longue à provoquer des douleur insupportable dans mes genoux, les infirmières refusait que je reçois des soins la nuit ,un interne à été punis par une grosse Bonne-Femme qui passait pas à côté de mon Lit, le jeunne à improvisé des sac d'eau chaude avec des sacs à glace, elle lui a reprocher le fait qu'il faut changer le lit..il à été sanctionner. Ma famille appel pour prendre des nouvelles ,elles réponds elle dort et va bien, faut! Elle pleure et souffre toute la nuit. Le pire cauchemars de ma vie. C'est une autre patiente qui a fait une plainte pour que je reçois des soins, un Rumato est venu et je faisait une crise inflammatoire egu j'ai reçus des injection directe dans les genoux et 2 jours plus tard je marchait...

Leïlanny Kim

(Translated) Extremely long and the seats in the waiting room are very uncomfortable ???? (Original) Extrêmement long et les sièges dans la salle d'attente son ultra pas confortables ????

Danielle Denis

(Translated) After adapting with some nurses and those who leave for holidays, I can say that things are better. slowly but I appreciate it (Original) Après adaptation avec certaines infirmières et celles qui quittent pour vacances jpeux dire que ça va mieux . lentement mais je lapprecie

The Machine

If you’re anyone other than a local elderly person who’s family doctor sends you here for all your clinics DO NOT COME HERE!!!! DO NOT EVEN GO TO THE EMERGENCY DEPARTMENT. Don’t bring your children either. I dial 811 for assistance as my throat is blown up from an infection and I can’t talk or breathe well. They say the nearest ER is here you should go right away. In my panic for help and as it’s close I take the advice. 6 hours later at midnight the only person who saw me was triage. I’m the dude with the sore throat at the bottom of the list of urgency. I suggest to the receptionist I’m going to head home after sleeping in pain in a slump in the uncomfortable waiting room. She’s said you’ll probably get a better rest at home we only have 1 dr on tonight. Come back in the morning. In the morning I set up a Bonjour Sante appointment at a local clinic, that afternoon I go in and before I say anything the Dr looks at me in shock and says you need to be in the ER. What’s wrong. Told him my story and he sent me straight back this local ER with a note and a phone call ahead to triage. I told him about my blood disorder (like I tell everyone in medicine) and at least this time he understood. Triage the 2nd time put me through almost immediately and I got treatment and care that has fixed me up. The Dr said my airway was 3mm. Less than a straw and one more night could have been fatal without intervention. So yea that sucks. If your family doctor sends you here request it to be the CHUM downtown or the new MUHC (Super Hospital). All the core CHUM staff have left here. This is a Community Hospital and is disconnected from the bigger medical system and has minimal to 0 specialists. It’s also 100% French so try your best to handle the translation problems. Not the best when trying to be definitive in providing the right medical Q&A’s. I find all this out after the fact even when dialling 811 for assists. The OLR (ENT) brought this up in a question asking me why I came here because they don’t do or have XYZ or any of my records or access to them. After all this being said they have treated me well and fixed me back up, maybe a bit over cautiously due to not having my full records and no specialist that understands my blood disorder. In hindsight I’ll go The the MUCH since that’s my main point of all my appointments and clinics. It was at the time I just needed help and was suggested by 811 and by the walk in clinic doctor to come here as it was local.

Jazmine Green

If you ask me "is the hell really existed", I will definitely answer "yes, right here, where you are standing!"

Lawrence Hanlan

It seems to be a ghost or zombie hospital. Not a whole lot going on in there. Oh and if you don't speak French, forget it! They would probably let you die in that emergency wait room.

O F

(Translated) Better known as the Boucherie Notre-Dame. (Original) Plus connu sous le nom de la Boucherie Notre-Dame.

Alexandra Gillie-Hardy

Ridiculously awful experience at this hospital. My friend had a seizure (she's not epileptic, has never had one in her life) and I went with her in an ambulance to the hospital. Neither of us speak much french but they refused to even attempt to communicate with us in english, they were immediately rude to us once they realized we were anglophone. She saw one nurse right when we got there who was sympathetic, but she was at the end of her shift and soon left. Someone who seemed like a student nurse then came in to take her blood but she couldn't find her vein, had to dig into her arm several times and managed to spurt blood everywhere, putting my friend in extreme pain. The nurses - none of whom even had any idea what had happened to my friend - told her she couldn't eat or drink, and took hours to even agree to give her an IV for her headache. Every time we tried to politely ask them about seeing a doctor they were rude and condescending, and would just shrug or walk away. We waited a total of 6 hours with no explanation of what was going on, and not even a time estimate for when she would be able to see the doctor. Finally at 4:00 in the morning my friend decided she was in good enough shape to just head home to bed (her blood work was normal and they were quite sure it was just a stress-induced seizure, we were basically just waiting for the doctor to take her IV out and dismiss her), but they refused to let her leave. We ended up having to literally yell at them for anything to happen, and the doctor's schedule miraculously cleared up after that, and he was able to come see her. TL;DR: Awful experience, way understaffed, extremely rude nurses, ridiculous wait time. Avoid this hospital at all costs :)

Julia St. Marthe

very slow and bad service every time.

Mimerose A.

Infirmières, medecins, personnel au top, a l’ecoute, empathique. C’etait une tres belle experience.

Mary Anne Straw

Emerg Dr. Diagnosed my step - brother as Alcoholic when, in fact, he had a severe case of liver stones that needed emergency surgery. He was very ill and could have died in a day or so. He has some minor brain function issues from lack of Oxygen. That Emerg Dr. was too full of himself and was highly prejudice. My half-brother is half aboriginal. Be aware!

Ahmad ABBOUD

Long waiting time without prior notice when it’s your turn or how long you should wait even if you are in the Emergency section. Take with you a cup of coffee or a sleeping bag since you may wait more than 3 hours. ????????????????????????

Nicolas Hourdain Rossi

(Translated) I went to the emergency room for a kidney stone, it seems that I was lucky that it was a quiet Sunday when there were few people. In any case, they took care of me quickly. I especially want to say that all the staff I have dealt with, from the triage, to the nurses, stretcher bearers, doctor, were kind to adorable! (Original) Je suis allé à l’urgence pour une pierre aux reins, il parait que j’ai eu de la chance que ce soit un dimanche calme où il y avait peu de monde. En tout cas on s’est occupé de moi rapidement. Je tiens surtout à dire que tout le personnel à qui j’ai eu affaire, du triage, aux infirmiers, brancardiers, médecin , ont été de gentils à adorables !

Abdullah Faqiri

The stuff and doctors are very kind and patient and are very respectful towards the patients, I loved talking to them and I'm glad for all their help with my dad's surgery.

Hélène Bjr

(Translated) a very good hospital, he saved my life, (Original) une tres bonne hopital,il mon sauvé la vie,

Doris LI

(Translated) I have an MRI appointment on 08 Jan 2020 at 22:00, people are super nice and professional, impeccable service! Thank you so much!!! (Original) J’ai une RDV d’IRM le 08 Janv.2020 à 22:00, les gens sont super gentils et professionnels, service impeccable! Merci beaucoup!!!

Réal Veilleux

(Translated) Avoid the emergency on Saturday morning unless you are unconscious and arrive by ambulance because they are overwhelmed with overdoses (Original) À éviter, l'urgence le samedi matin à moins d'être inconscient et d'arriver par ambulance parce qu'ils sont débordés avec les overdoses

Michelle Paquin

(Translated) I went to radiology yesterday and I want to thank all the staff for their professionalism and kindness. A special thank you to Sabia, who was very kind. Thanks (Original) Je suis allée en radiologie hier et je tiens à remercier tout le personnel pour leur professionnalisme et gentillesse. Un remerciement spécial à Sabia, qui était très gentille. Merci????

Monica Ebersol

(Translated) Excellent motherhood, thanks. (Original) excelente maternidade, obrigado.

Crow

Terrible. I had an eye issue and they will just sit and wait for them to call you. After waiting more than 2 hours I had to go look for another hospital. A disgrace.

Isabelle M

(Translated) The neuro department is excellent, Hourra Dr Prat (Original) Le département de neuro est excellent, Hourra Dr Prat

Avenue des rappels

(Translated) JUST INADMISSIBLE SERVICE !!!! No hospitality! If you don't like your job then quit !!!!! THERE ARE LIVES IN GAME AND WORRIED AND APPEARED FAMILIES BEHIND EVERY PATIENT !!!! They pushed to the door a totally weakened patient staggering vomiting every hour and suffering from cancer on the pretext that he could not lie on the chairs of the waiting room! Going as far as bringing SECURITY to put it outside !!!!! It's scandalous! It is not voluntary behavior to want to lie on the chairs with such a weakened state and in bad shape without being able to stand up, it is a reflex of survival !!!!!! Put a seriously ill patient out at MIDNIGHT WITHOUT SUPERVISION and let him fend for himself to find transportation and go home, WHAT A SHAME! Truly outrageous and unacceptable service! Horrible! Do you wait for a patient to die before your eyes before perhaps reacting? THIS IS VERY SERIOUS !!!!!!!!!!!!!!!! (Original) SERVICE JUSTE INADMISSIBLE!!!! Aucune hospitalité! Si vous n'aimez pas votre travail alors démissionez!!!!! YA DES VIES EN JEUX ET DES FAMILLES INQUIÈTES ET APPEURÉES DERRIÈRE CHAQUE PATIENT!!!! Ils ont poussé à la porte un patient totalement affaiblie titubant vomissant à chaque heure et atteint de cancer sous prétexte qu'il ne peut se coucher sur les chaises de la salle d'attente! Allant jusqu'à faire venir la SÉCURITÉ pour le mettre dehors!!!!! C'est scandaleux! Ce n'est pas un comportement volontaire que de vouloir se coucher sur les chaises avec un état aussi affaiblie et mal en point sans pouvoir tenir debout, c'est un réflexe de survie!!!!!! Mettre dehors un patient gravement malade à MINUIT SANS SUPERVISION et le laisser se débrouiller seul pour retrouver du transport et rentrer chez lui , QUELLE HONTE! Service vraiment scandaleux et inadmissible! Horrible! Vois attendez qu'un patient perde la vie devant vos yeux pour peut-être réagir? C'EST TRÈS GRAVE !!!!!!!!!!!!!!!!

Katie Fleming

Absolutely terrible hospital. I arrived at 11:30am with a terrible migraine. I had been suffering for 4 days with intense migraines and finally decided to go in. After waiting 6.5 hours I was never seen. I asked two staff members how long it would be and they were rude and ignorant with me stating my name and how long I had waited from their screen. Sitting in a loud and cramped ER when you're in that kind of pain for 6.5 hours is unacceptable. I left without being seen. I will be filing an official complaint.

Caglar Creations Oliver

I waited 7 hours and I could not be examined :(

Céline Trotobas

(Translated) Make quick appointments to perform an emergency MRI. I was made to do the night exam. The MRI technician advised me to do a radio to complete the MRI. My exams took less than 45 minutes and the results quickly arrived to my doctor. Super nice team. (Original) Prise de rendez-vous rapide pour effectuer un IRM d'urgence. On m'a fait faire l'examen de nuit. Le technicien IRM m'a conseillé de faire une radio afin de compléter l'IRM. Mes examens ont pris moins de 45 minutes et les résultats sont très vite arrivés à mon médecin. Equipe super gentille.

Oumou-Chéri Camara

Been waiting about 2 months for an MRI when the lady who took my doctor’s medical request said it would be no more than a month. Called back for a follow up to learn that my name was never in their system and they had lost the physical request. When asked if I could get an appointment right away upon receiving a new request lady said no but I would be priority...! Absolutely horrendous service.

Charles Castonguay

(Translated) I went to the emergency room in extreme respiratory distress yesterday. I was immediately spotted by a security guard, seen by a nurse and, just minutes later, I was treated by a doctor, inhaler, etc. I saw a total of about fifteen professionals in the space of twelve hours and all, without exception, were of a professionalism unparalleled, helpful and pleasant. When we know how much the budget cuts in recent decades have hurt our health care system, that's saying a lot! A huge thank you to all the staff of Hôpital Notre-Dame! (Original) Je me suis rendu à l’urgence en extrême détresse respiratoire, hier. J’ai immédiatement été repéré par un agent de sécurité, vu par une infirmière et, à peine quelques minutes plus tard, j’étais pris en charge par un médecin, inhalo, etc. J’ai vu en tout une quinzaine de professionnels en l’espace de douze heures et tous, sans exceptions, ont été d’un professionnalisme hors-pairs, serviables et agréables. Quand on sait à quelle point les restrictions budgétaires des dernières décennies ont fait mal à notre système de santé, ce n’est pas peu dire! Un énorme merci à tout le personnel de l’Hôpital Notre-Dame!

Aline Sysavath

(Translated) Arrived recently, no SIN ... we had to pay $ 1,100 ... my husband arrived by ambulance around 4:30 p.m. because he was dizzy and painful on the left ... it is 0:40 ... and he still hasn't been shaken ... it's just unacceptable there is a real underlying problem! Nobody came to ask him if he was fine since his arrival ... (Original) Arrivée depuis peu, pas de NAS... on a du payer 1100 dollars... mon mari est arrivé en ambulance vers 16h30 car vertige et point douloureux a gauche... il est 0h40...et il n'a toujours pas été osculté... c'est juste inadmissible il y a un vrai problème de fond! Personne n'est passé lui demander si il allait bien depuis son arrivée...

Hamza Kastou

(Translated) Thank you for your effort ???? (Original) Merci pour votre effort ????

Richard Aubin

(Translated) Super nice staff (Original) Personnel super gentil

Kabyle Pr Tjrs

(Translated) For once sick, this hospital did not take care of me, I do not see why we pay our taxes (Original) Pour une fois malade, cet hopital ne m'a pas pris en charge, je ne vois pas pour quelle raison on paie nos taxes

Chanelle Fannie

(Translated) Thank you to all the staff for the care received in the emergency room, the operating room and subsequently on the hospital unit. The staff are efficient and human. Thank you (Original) Merci à l'ensemble du personnel pour les soins reçus à la salle d'urgence, à la salle d'opération et par la suite sur l'unité d'hospitalisation. Le personnel est éfficace et humain. Merci

Farouk Mili

(Translated) 5 hours of my life lost thank you Legault thank you your minister Dubé the order of doctors and any other responsible. Every month you have hundreds of doctors who knock on the doors of Quebec from all over the world to practice in your country and serve your people but instead of welcoming them with open arms you push them away or you humiliate them to do everything except their skills you had the golden opportunity, 2 years of covid, to force things in favor of your people created hospitals more places in emergency more beds of rea accommodate more doctors and medical staff without anyone it is who dares to tell you the why and how NO no you have chosen lobbying at the expense of your compatriots who are suffering, Sanitary measures. 5 a.m. in the emergency room waiting alone with a lady who cries and cries in pain and why all this time after a little discussion with the staff there is only one doctor on call for all emergencies. (Original) 5 heures de ma vie perdues merci Legault mercii toi ton ministre Dubé l ordre des médecins et tout autre responsable. Chaque mois t’as des centaines de médecins qui frappent au portes du quebec du monde entier pour exercer dans ton pays et servir ton peuple mais a la place de les accueillir a bras ouvert tu les repousses ou tu les humilies a faire tout sauf leur compétences vous avez eu l occasion en or, 2 ans de covid, de forcer les choses en faveurs de votre peuple créé des hôpitaux plus de places en urgence plus de lits de réa accueillir plus de médecins et staff medical sans qu’il n y ait qui que ce soit qui ose te dire le pourquoi du comment NON non vous avez choisis le lobbying au dépend de vos compatriotes qui souffrent, Mesures sanitaires. 5 h au urgences a attendre seul avec une madame qui crie et pleur de souffrances et pourquoi tout ce temps après une petite discussion avec le personnel il n ya qu’un seul médecin de garde pour tout les urgences.

Nadine Haulard

(Translated) The staff were very kind and attentive. The hospital is old and sad to see, but otherwise I felt in good hands. (Original) Le personnel a été très gentil et attentif. L'hôpital est vieux et il est triste à voir, mais pour le reste je me suis sentie entre bonnes mains.

magda m

(Translated) One of the dirtiest hospitals I've seen !!! And I lived in several third world countries! (Original) Un des hôpitaux les plus sales que j'ai vue !!! Et j'ai vécue dans plusieurs pays du tiers monde !

Syed Waqas

No matter how many people will give negative feedback, but this hospital is not going to improve their services, people with real emergency has to wait 4 to 5 hours before they see a Doctor.

genevieve loyer

J ai été hospitalisée au mois de juillet pour de l'eau dans les jambe et je suis ressortie qques jours plus tard. J'avais des bobos sur les orteils ( les 2 grosses et la suivante) et ils m'ont quand même laisser partir sans rien faire ou dire qque chose à propos de mes orteils malgré que je leurs avais montré. Je me suis rendue au CHUM de Montréal qques semaines plus tard car ce n'a jamais desenflées, alors je me suis fait hospitalisée d'urgences car ma grosse orteil du pied droit était rendue noire et que mes jambes étaient très enflées. Finalement,je me suis fait amputée 2 orteils sur le pied droit. Merci à Notre-Dame pour leurs merveilleux soins!!(sarcastique). En plus je me suis fais voler mon téléphone cellulaire et ils ne m'ont rien dient de plus,même pas d'excuses ni même de propositions d'arrangement ou de remplacement.

Eric Vanh

My go-to place for about everything

François Delaplace

(Translated) In less 4h on a Saturday entry and exit of the emergency for fracture with appointment ortho Tuesday and prescription. Urgentologist and sensitive and efficient nurse. Thank you (Original) En moins 4h un samedi entrée et sortie de l'urgence pour fracture avec rdv ortho le mardi et prescription. Urgentologue et infirmière sensible et efficace. Merci

Lionel Lizaire

(Translated) Today, I was operated on by a friendly team made up of Doctor Hammachin and Joliane, who is a nurse, so I would like to thank them. Also, I want to give my opinion on the monitoring side of people in nutrition because the monitoring and management of this team is extraordinary, especially the nurse Ms. Jacynthe Labelle who leaves nothing to chance. Congratulations to the entire Notre-Dame team! And thank you again! (Original) Aujourd'hui, j'ai été opéré par une équipe sympathique composée du docteur Hammachin, et de Joliane qui est infirmière donc je tiens à les remercier. Aussi, je veux donner mon avis sur le coté suivi des gens en nutrition car le suivi et la prise en charge de cette équipe est extraordinaire plus spécialement l'infirmière Mme Jacynthe Labelle qui ne laisse rien au hasard. Félicitations à toute l'équipe de Notre-Dame! Et Merci encore!

Ali Frej

(Translated) My mother fell and she has lower back pain, we called an ambulance and brought us to the hospital our lady because of the traffic which was 60% only the site. Very good service of ambulance drivers by the way. We arrived in the morning the madam at the triage without any humanity she could see my mother writhing in pain and made her change places by herself from the stove to the wheelchair and my mother screaming in pain every time I had her said that she suffers from excruciating pain in front of her and when I wanted to help my mother to change places the lady forbade me to help her, apparently it is an evaluation me and my helpless father without being able to do anything to help and madam stupid and arrogant and at the end send us to the waiting room. It was not enough for her to see my mother cry and scream and tremble in pain. A very frustrating moment. I understand the triage well, the person most in danger goes first but here we are also talking about a person in pain who is also left in pain. Yet the paramedic, according to the description of the fall that my mother had, I was told to keep it Alonger but the madam at the yard decides that she should sit down on a chair. We've been waiting for 5 hours. calls to see the doctor are barely made 1 patient per hour and even more They are or these doctors too. After 7 am I returned to the yard to see what will happen to finally hear our name being called. Once at the consultation room it took almost 1.30 for the doctor to arrive. Finally he requested an x-ray and voila confirms a fracture of a vertebra in the middle of the back. The postive is that since the doctor saw her he and his staff have been very professional. (Original) Ma mére est tomber et elle a des douleurs au bas du dos ,on a appeler une ambulance et nous a amener a l hopital notre dame vu le taux d'achalandage qui etais a 60% seulon le site .tres bon sevice des ambulanciers en passant. On est Arriver le matin la madame au triage sans aucune humanite elle voyais bien ma mere se tordre de douleur et l as fait changer de place par elle meme de la.civiere a la chaise roulante et ma mere criante de douleur a chaque fois je lui disait qu elle souffre de douleur atroce devant elle et quand je voulais aider ma mere a changer de place la madame m interdisait de l'aider,apparement c'est une evaluation moi et mon pere impuissant sans pouvoir rien faire pour l'aider et la madame bete et arrogante et a la fin nous envoyer a la salle d'attente . Ce n tais pas assez pour elle voir ma mere pleurer ,crier et trembler de douleurs. Un moment Hyper frustrant. Je comprend bien le triage la personne la plus en danger passe en premier mais ici on parle de aussi de personne en douleur qui est laisser en soufrance aussi. Pourtant le paramedique selon la.description de la chute que ma mere a faite il m'on bien dit de la garder Alonger mais la madame au triage a decider qu'elle doit s'assoire sur une chaise. Ca fait deja 5h qu'on attend . les appels pour voir le.medecin se font a peine 1 patient a l'heure et meme plus Ils sont ou ces medecins aussi . Apres 7 h je suis retourner au triage pour revoir ce qui va arriver pour enfin entendre notre nom se faire appeler . Une fois a la salle de consultation ca a pris presque 1.30 pour que ke medecin arrive. Finalement il a demander une radiographie et voila qui confirme une fracture d'une vertebre au milieu du dos. Le postive c'est que depuis que le medecin la vu lui et son personnel a etais tres professionel .

V J

If you're not a very good French speaker, I would suggest bringing someone who is fluent to translate for you. The nurses and doctors I saw were bilingual, but the administration only speak "a little" English. Otherwise the staff are very friendly, from the hospital card woman, to the nurses and doctors. I went for a routine gastroscopy and everyone was very helpful and understanding. Only removed a star because so much of the hospital is under construction, with scaffolding and tarps everywhere, signage can be confusing.

Tabasum Abdul-Rasul

(Translated) My partner has been living with LMC for years. He had fever and chills. I called health info which recommended us to go to the emergency room. We spent all night waiting at the emergency room our lady, we could not find her veins for blood samples. While the fever continued to increase we did not give him anything! At one point he needs an anal temperature to conclude that he was entitled to two tylenol! Finally, a resident came and we had a radio and blood samples. No sign in the exams except high phosphores.My spouse asked if he could take glivec, She demanded to prescribe it and to have it come from the pharmacy of the hospital while we had it because he takes it every night. Around 3am, I asked if he could get his glivec and I'm told there is none and we used his own medicine. Why exactly the same prescription while he had the molecules on him? Majority of friendly staff, seems receptive but does not really listen.on we were promised a meal that never happened! An emergency or we were under observation without any serious action on a fever and constant chills !!!! (Original) Mon conjoint vit avec une LMC depuis des années. Il a eu des poussées de fièvre et des frissons. j'ai appelé info santé qui nous a recommandé d'aller aux urgences. Nous Avons passé toute la nuit en attente à l'urgence notre dame, on ne trouvait pas ses veines pour les prélèvements sanguins. Alors que la fièvre continuait à augmenter on ne lui a absolument rien donné! À un moment il lui on faut une prise de température anale pour conclure qu'il avait droit à deux tylenol! Finalement, une résidente est venue et nous avions eu droit à une radio et des prélèvements sanguins. Aucun signe dans les examens sauf les phosphores élevés.mon conjoint a demandé s'il pouvait prendre du glivec, Elle a exigé de le prescrire er de le faire venir de la pharmacie de l'hôpital alors que nous l'avions car il le prend tout les soirs. Vers 3h du matin, j'ai demandé si il pouvait recevoir son glivec et l'on me réponds qu'il n'y en a pas et nous avons utilisés ses propres médicaments. Pourquoi faire exactement la même prescription alors qu'il avait les molécules sur lui? Majorité du personnel gentil, semble réceptif mais n'écoute pas vraiment.on nous a promis un repas qui n'est jamais arrivé!une urgence ou nous étions en observation sans aucune action sérieuse sur une fièvre et des frissons constants!!!!

Lena TCHANOU

(Translated) The best hospital in Montreal. Very fast, warm and professional. (Original) Le meilleur hôpital de Montréal. Très rapide, chaleureux et professionnel.

meubles artisanaux

(Translated) I went on Thursday. I had very good care. An emergency physician on site. He still took the time to explain everything to me and to look at the problem in detail with me. Thank you very much for your excellent work. Thanks to you I am able to stand up today. (Original) Je suis allée jeudi. Jai eu de très bon soins. Un urgentologue sur place. Il a quand même prit le temps de tout m'expliquer et de regarder le problème en détail avec moi. Merci beaucoup de votre excellent travail. Grâce à vous je suis capable de me tenir debout aujourd'hui.

Clément C

(Translated) Flee the emergencies of this hospital like the plague, it is pointless to come here if you have a problem in the evening or at night! I arrived at 11pm, I waited 9am to be picked up, no information all night. And in the morning when leaving I was told "It is useless to come here at night", what a joke! Worst night of my life, I'm in pain and I have to wait all night on a chair! They had better shut down the "emergency" department because it doesn't already exist. (Original) Fuyez les urgences de cet hopital comme la peste, cela ne sert a rien de venir ici si vous avez un probleme le soir ou la nuit ! Je suis arrive a 23h, j'ai attendu 9h pour etre pris en charge, aucune information toute la nuit. Et le matin en partant on me dit "Ca ne sert a rien de venir ici la nuit", quelle blague ! Pire nuit de ma vie, je souffre et je dois attendre toute une nuit sur une chaise ! Ils feraient mieux de fermer le service d'"urgences" car il n'existe deja pas.

Pierre Arbour

(Translated) Operated for a brain tumor and an intra-cranial aneurysm in March 2017. Exceptional surgeon, dedicated staff, no complaints, only thanks. (Original) Opéré pour une tumeur cérébrale et un anévrisme intra-cranien en mars 2017. Chirurgien exceptionnel, personnel dévoué, aucun reproche, que des remerciements.

Nino RM

(Translated) On November 1st, I entered for an ETT, an appointment taken a few weeks ago. I arrived 45 good minutes in advance (precaution of .. seniors !!); Well, the technician immediately took care of me, and I left in less than 2 hours. Thank you Nino Del Papa (Original) Le 1er novembre, je suis entré pour un ETT, un rendez-vous pris quelques Semaines auparavant. Je suis arrivé 45 bonnes minutes à l’avance (précaution de.. personnes âgées !!); eh bien, la technicienne à immédiatement '' prise soin '' de moi, et je suis repartie en moins de 2 heures. Merci Nino Del Papa

Kristina Rutman

(Translated) Bad experience the first time because we canceled all the operations of the day. We waited 4 months to get it. Today we canceled again, but luckily I mentioned that we came for nothing last month. They took it into consideration and thank goodness the little 30 minute operation took place. Many thanks to the staff. The employees are pleasant and professional. (Original) Mauvaise expérience la première fois car on a annulé toutes les opérations de la journée. On a attendu 4 mois pour l'avoir. Aujourd'hui, on a encore annulé, mais une chance que j'ai mentionné que nous sommes déjà venus pour rien le mois passé. Ils ont pris en considération et Dieu merci la petite opération de 30 minutes a eu lieu. Grand merci au personnel. Les employés sont agréables et professionnel.

Marilou Dupuis

(Translated) Great and efficient team. I got home urgently at 11 p.m. and left around 4 a.m. with all the necessary tests done (blood test, X-ray, gynecological examination, etc.). (Original) Équipe formidable et efficace. Je suis rentrée à 23h en urgence et suis sortie vers les 4h du matin avec tous les tests nécessaires faits (prise de sang, rayon X, examen gynécologique, etc.).

It'sMe And You

(Translated) Staff sometimes rude. After 6 hours of waiting without having called anyone in the emergency room (there were more than ten of us) I am going to ask the lady at the reception gently if we are thinking of calling someone at some point? It was 2 a.m. His response: "So wait until I explain how it works here! Back there are more than 40 people lying down and 1 doctor so as long as no one is stabilized we would not call you. And these are more serious cases than you "all this with annoyance. I am not coming to pretend that my case is more serious than another! I can't guess that there are 40 people so I just came to ask for information to assess according to the back workload if it is worth staying or not. I ask her the directions to follow to get home not wanting to wait any longer she shows me the door of the room where to go with a wave of the hand. I ask the nurse responsible for returning my hospital card if they plan to inform us of what is happening in view of the particularly long wait. She replied "well no anyway people always wait like that and when they are tanned they will come back". Giving information to patients should not be a source of annoyance or surprise. If you did this on your own you will be less upset about having several people asking you the same thing. And you will also help us know what to expect. You are surely overworked and numb from seeing the sick, but try to remain human and kind because all of us who are in the hospital are not there for your beautiful eyes but because we are sick. For the rest of the staff who are kind and attentive, thank you very much. (Original) Personnel parfois désagréable. Après 6h d'attentes sans qu'on ait appelé personne dans la salle d'urgences (on était plus d'une dizaine) Je pars demander gentiment à la dame de l'accueil si on pense appeler quelqu'un à un moment donné ? Il était 2h du matin. Sa réponse : " alors attendez que je vous explique comment ça marche ici! En arrière il y a plus de 40 personnes couchées et 1 médecin alors tant que personne n'est stabilisé on ne vous appellerait pas. Et ce sont des cas plus graves que vous" tout ceci avec agacement. Je ne viens pas prétendre que mon cas est plus grave qu'un autre! Je peux pas deviner qu'il y a 40 personnes c'est pourquoi je viens juste demander une information pour évaluer selon la charge de travail en arrière si ça vaut la peine de rester ou pas. Je lui demande les indications à suivre pour rentrer chez moi ne voulant pas attendre plus elle me montre la porte de la salle où aller d'un geste de la main. Je demande à l'infirmière chargée de me rendre ma carte d'hôpital si ils prévoyaient nous informer de ce qui se passe au vu de l'attente particulièrement longue. Elle me réponds " ben non toute facon les gens attendent toujours comme ça pis quand ils seront tannées ils rentreront". Donner une information aux patients ne devraient pas être une source d'agacement ou de surprise. Si vous le faisiez de vous même vous serez moins énervés d'avoir plusieurs personnes vous demander la même chose. Et vous nous aiderez aussi à savoir à quoi s'en tenir. Vous êtes sûrement surmené et insensibilisés à force de voir des malades mais efforcez vous à rester humain et aimable car nous tous qui sommes à l'hôpital ne sont pas là pour vos beaux yeux mais parce que on est malade. Pour le reste du staff qui est gentil et attentionné merci beaucoup.

Aziz Misbah

(Translated) Good service, the staff is professional and kind (Original) Bon service, le personnel est professionnel et gentil

Romain Van Doren

(Translated) Worst experience in a hospital emergency room. My girlfriend arrived at 3:30 p.m. and first consultation with a doctor at 8 a.m. the next morning. Is this normal? No support and neglected, I strongly advise against. (Original) Pire expérience aux urgences d'un hôpital. Ma copine est arrivé à 15h30 et première consultation par un médecin à 08h le lendemain matin. Est-ce normal ? Aucune prise en charge et délaissé, je déconseille fortement.

Millie He

The nurses are unprofessional and bad attitude who put me in the emergency waiting for whole night and there was no doctor to give you a check until the next morning. I even received a scam call said I owed 70 bucks to this shi*ty hospital which I didn't get any check. Never come back again for sure.

Eric Auger

(Translated) Excellent service, good follow-up, courteous staff, the doctor even called me back for my appointment and to explain the procedure to me. Thank you! (Original) Excellent service, bon suivi, personnel courtois, le médecin m'a même rappelé pour mon RV et m'expliquer la marche à suivre. Merci!

Pauline Charest

(Translated) I went to see a very professional gynecologist who understood and fixed my problem right away. Kind. Thank you! (Original) Je suis allé consulter une gynécologue très professionnelle qui a compris et régler tout de suite mon problème. Gentille. Merci!

Tanya K

(Translated) In day surgery, the staff was very nice even funny. The only problem is that my spouse had to wait almost 9 hours before being operated on, in hospital jackets, without water, without food and no source of entertainment. Oh yes, and despite having confirmed before, the hospital did not have my phone number so no news at the end of the day I went there. He was awake and had a serious stress because in his condition he could not remember my number and wondered how I would get him. Lack of communication! (Original) En chirurgie d'un jour, le staff était très agréable même drôle. Seul problème c'est que mon conjoint a dû attendre près de 9 heures avant d'être opéré et ce, en jaquette d'hôpital, sans eau, sans nourriture et aucune source de divertissement. Ah oui, et malgré qu'on avait confirmé avant, l'hôpital n'avait pas mon numéro de téléphone donc sans nouvelles en fin de journée je me suis rendue sur place. Il était réveillé et a vécu un sérieux stress parce que dans son état il ne se rappelait pas de mon numéro et se demandait comment j'irais le chercher. Manque de communication!

Emilie Sek

Very greatful for service, well indicated inside. Staff and volunteers were respectful and polite. The laboratory is good, not much waiting and sympathetic people there. For (French) Non-resident, the cost is correct.

Vivek Verma

I waited 3 hours in the ER and ultimately just got frustrated and left. There were only 4-5 people waiting but seemed like there was no intention of anyone ever being called. This was my first experience at an ER and this has taught me it’s better to be in pain at home for a couple of days while trying to get an appointment for a clinic rather than going to an ER ✌️

Pierre-Louis Cons

(Translated) 16-hour wait for a broken wrist is an attack on human dignity (Original) 16h d’attente pour une fracture au poignet c’est une atteinte à la dignité humaine

Danny Audet

(Translated) I have just been discharged from this hospital for emergency surgery (fractured hip) and would like to sincerely thank all the staff there, I was treated like a king at an incredible speed, for real I just can't believe the treatments I received and the competent and friendly people who took care of me. Thank you from the heart. Danny Audet (Original) Je viens tout juste de sortir de cet hôpital pour une chirurgie d'urgence (hanche fracturée) et j'aimerais remercier sincèrement tout le personnel de ce dernier, j'ai été traité comme un roi à une vitesse incroyable, pour vrai j'en reviens juste pas des traitements que j'ai reçu et des gens compétents et sympathiques qui m'ont soignés. Merci du fond du coeur. Danny Audet

Nancy Therrien

(Translated) Very efficient and fast external appointment, no waiting time once there. So on site less than 2 hours, free parking. Covid 19 instructions well respected, staff (both security guards and medical staff) smiling. The hospital is dated and it's a bit complex to find your way inside, but the staff manage the users well. (Original) Rendez-vous en externe très efficace et rapide, pas de temps d'attente une fois sur place. Donc sur place moins de 2h, stationnement gratuit. Consignes de la Covid 19 bien respecté, personnel (autant les agents de sécurité que le personnel médical) souriant. L'hôpital est vieillotte et c'est un peu complexe de se retrouver a l'intérieur, mais le personnel dirige bien les usagers

James Mckernan

Nice staff

Yousaf Essa

The worst hospital I have visited in my life????

Martine Brice

(Translated) Frustrated after 8 hours of waiting; fracture on the top of the foot and to them, I left because I could not more ... especially that they passed people who had arrived after me !!! (Original) Frustrée après 8 heures d'attente ; fracture sur le dessus du pied et orte ils, j'ai quitté car je n'en pouvais plus...surtout qu'ils passaient des personnes qui étaient arrivees après moi!!!

Sam Totah (montrealsam)

Excellent staff! simply doing humanitarian job or hobby!

Charles Tatossian

The nephrology staff on the 7th and 8th floor is the best in the province, if not in the country. We could not ask for better support.

manpreet kaur

Worse hospital ever !!!!!!!!! Long waiting time , rude receptionist , waiting seats are worse ,,, everything is horrible!!!!!!

Maelle Daunais

(Translated) Can we have more stupid staff please .... It is extremely unpleasant (Original) Peut on avoir du personnel Plus bête s'il vous plaît.... C'est extrêmement désagréable

Reza Mokari

Long waiting, I had a lot of pain and after 6:30h waiting to see doctor, I ask 2 times about when I can see doctor and nurse told me in second time 'go back to waiting room if you come next time, security go you to the outside' I went to home without see doctor Terrible

Michalis Kassinopoulos

I had troubles finding the correct department I was refer to simply because I don't speak French. Also, the doctor there "suggested" me to do the exams I needed back in my country because in Montreal I would have to wait for months and most probably my insurance would not cover the expenses. The doctor wasn't very helpful. It seems like she wanted to get rid of me.

Michael Jake

Show up for a 6:30am for my friends surgery...it is now 14:03 and still waiting. What would have been nice is a bilingual help desk/front desk, as neither did they or security speak English.

Marylyne Mondésir

(Translated) I called for information and the lady at the other end told me that she has 6 other line to answer and she has no time for me. All I asked was whether my mother, who had stuck back and suffering could have access to another option than waiting chair to come, because it could not sit . The receptionist my downright blubbering over him and I hang up. (Original) J'appelle pour de l'information et la dame à l'autre bout du fil me dit qu'elle a 6 autres ligne à répondre et qu'elle n'a pas le temps pour moi. Tout ce que j'ai demandé était de savoir si ma mere, qui avait le dos coincé et souffrant pouvais avoir accès à une autre option qu'une chaise d'attente à l'arrivé, car elle n'arrivait pas à s'asseoir. La réceptionniste ma carrément chialer dessus et je lui ai raccrocher au nez.

David Hong

The hospital building is old and needs major upgrade, but the staff seems very qualified. The oncology department's service is top notch.

David Hong

The hospital building is old and needs major upgrade, but the staff seems very qualified. The oncology department's service is top notch.

Michel Barbier

(Translated) Following significant discomfort, my wife was admitted to the emergency room. Efficiency, professionalism of the speakers and quality of reception. Thank you ! (Original) Suite à malaise important, mon épouse a été admise aux urgences. Efficacité, professionnalisme des intervenants et qualité d'accueil. Merci !

Ingeborg Cossette

I had a knee implant in 2018 and a hip implant 2020 Doctors and nurses very nice, will also go back for my second knee implant!

Vladyslava Polishchuk

Staff is not billingual and it is unacceptable that people who work for the government and especially at the emergency department don't speak English as well. When I asked for someone English speaking I received a lot of attitude and the lady at the reception finally called me a gentleman who spoke English. He came and he told that I have to speak French too because I'm in Quebec.He was very proud and told me that 90% of the staff doesn't speak English and it's how it works. I speak french but I feel ashamed that people who work at the hospital are still so disrespectful to people who are English speaking. If there is a person who is like me who has breathing attacks all the time but wouldnt speak French. It can cost someone's life that people who work at the hospital wouldn't be able to help because they won't understand what this person is trying to say and sometimes every second counts. I totally agree that in Quebec people should speak french but at the hospital employees have to be bilingual. If my doctor wasn't so nice and knowledgeable I am not sure I would come back here.

Vladimir Victor

(Translated) No rush or congestion on site. There were only 3 of us in the waiting room. (Original) Pas de rush ni encombrement sur place. On était seulement 3 dans la salle d'attente.

Julien Paquier-Galliard

(Translated) Always too much waiting and a lot of homeless (Original) Toujours trop d'attente et beaucoup d'itinérants

Li'l Tiger

(Translated) The place as such is a labyrinth and the service lacks quality. (Original) L'endroit en tant que tel est un labyrinthe et le service manque de qualité.

Jasmine Lortie

(Translated) Good (Original) Bien

Jérémi Chasseguet

(Translated) The previous comments sum it all up. We know the difficulties, the lack of personnel, etc. But just giving the information would lessen the frustration on both sides. You should take a trip to Verdun. To take notes. Ps: having a doctor check you on arrival for just 10 seconds, that should be the basis! So much time could be saved ... (Original) Les commentaires précédents résument bien le tout. Nous savons les difficultés, le manque de personnel, etc. Mais juste donner de l’information permettrait de baisser la frustration des deux côtés. Vous devriez faire un tour à Verdun. Prendre des notes. Ps : avoir un médecin qui vous check à l’arrivée juste 10 seconde, ca devrait être la base ! Tellement de temps pourrait être économisé ...

Mary Anne Straw

Emerg Dr. Diagnosed my step - brother as Alcoholic when, in fact, he had a severe case of liver stones that needed emergency surgery. He was very ill and could have died in a day or so. He has some minor brain function issues from lack of Oxygen. That Emerg Dr. was too full of himself and was highly prejudice. My half-brother is half aboriginal. Be aware!

K J

I feel very sorry for the next sick English person that has the misfortune of coming into contact with the receptionist Lyne Ryan. I was treated like garbage because I don't speak french. I was struggling to understand the receptionist who told me no one in the hospital can speak English. As soon as she realized I couldn't speak french her additude towards me completely changed and she started being condescending. we had to communicate by writing letters back and forth to each other on paper and it took over 25 minutes to fill out my info while I was on the verge of puking. When I realized I was not getting anywhere with her I picked up my phone to call my mom who speaks french in the hopes she could help me out.. before I could do this Lyne immediately jumped up and yelled for the sercurity gaurd to come over and accused me of taking pictures of her and told me I had to sit far away from her because of it. I absolutely was not taking a picture of her and she yelled at me and tried to escalate the situation in front of a room full of people to prompt me getting kicked out of a hospital. The receptionists name is Lyne Ryan and I truly believe I was treated like this because I don't speak french because other English people in the waiting room were complaining about her as well. If you work for a hospital you should be able to speak more than one language and also maybe a bit of sympathy and kindness for the sick person sitting in front of you. Even while I was waiting in the room for the doctor, Lyne would walk my room and give my boyfriend and I dirty looks.

Ry

Showed up to the ER with huge pain. I waited 9 hours to speak to a doctor, and the staff never asked about my pain or well-being after arriving even with clear signs of discomfort, and after the paramedic had recorded me saying that my pain was a 7+. I had to ask twice to receive non-narcotic tylenol. They were clearly busy, and perhaps short staffed. But there are definite ways to improve. The doctor was intelligent and well-mannered. However, their assessment relied on an assumption (albeit one that could be correct) and for this reason they chose not to include any follow up. I will be using my records to receive follow up testing at another institution.

Christian Breton

(Translated) Never go there for emergency, it passes a patient at 2 o'clock .... (Original) N'allez jamais là pour l'urgence, il passe un patient au 2 heures....

Gabriel Giguère

(Translated) In addition to 8 hours of waiting, very professional staff, polite and attentive, will have to tackle to reduce to 1 hour max the waiting time. (Original) Outre 8 heures d'attente, personnel très pro, poli et attentif, faudra s'attaquer à réduire à 1heure max le délai d'attente.

Rene Girardin

(Translated) The best cancer treatment center in the ENT area in North America ... the greatest specialists, doctors from all over the world come to follow fellowships at CHUM ND !!! (Original) Le meilleur centre de traitement des Cancers de la zone ORL en Amérique du Nord... les + grands spécialistes, des médecins de partout à travers le monde viennent suivre des "fellowships" au CHUM ND !!!

Rocket Raccoon

(Translated) Tuesday we just had day surgery for a hernia. We would like to thank all the nurses, the doctors and all the stakeholders for the very good services and treatments received. All this despite the exhaustion of workers, the constraints and budget cuts of the government read in the television news. Again thank you for your dedication. (Original) Mardi nous venons de subir une chirurgie d'un jour pour une hernie. Nous voulons remercier toutes les infirmiers (ères) les docteurs et tous les intervenants pour les très bons services et traitements reçus. Tout cela malgré l'épuisement des travailleurs, les contraintes et coupures budgétaires du gouvernement lus dans les informations télévisées. Encore merci de votre dévouement.

Lupa Duende

The health care system is at risk of unravelling. Many people retired early others have left on 'burn out' because of the difficult working conditions. The Covid19 pandemic has eroded the fibres that weave together healthcare, from CLSCs to CHSLDs to hospitals, in Quebec. More importantly, there is a disappointing brain drain of qualified nurses and doctors to other provinces. Educated healthcare workers are leaving Quebec because Loi21 makes what is on a doctor's head more important than what is in their head. Hopefully, the situation will improve when Quebec society demands change.

Sylvie Gascon

(Translated) The 7th of March asked the hospital Notre-Dame at the 5th floor in endoscopy for examination of the stomach at 14h30 he does not ask you your opinion either to be frozen or asleep no! Everything is done quickly!? Having entrusted my rings to the assistant to the doctor? When I wake up more ring ?! This is just a hiccup !!! As they say, but I doubt it! Really sad and frustrated !! innocent one who had confidence! A real nervous shock in hospital Our Lady !!!!!!!!! (Original) Le 07 mars r.d.v.a l'hopital Notre-Dame aux 5e etages en endoscopie pour examen de l'estomac a 14h30 il te demande pas ton avis soit pour etre gelee ou endormie non!tout se fait vite!?ayant confier mes bagues a l'assistante du medecin !? A mon reveil plus de bague ?! Ce n'est qu'un accident de parcours !!! Comme ils disent!!mais j'en doute! Vraiment triste et frustree !!d'une innocente qui avait confiance! Un vrai choc nerveux a l'hopital Notre-Dame!!!!!!!!!

Jacob Salloum

staff very kind but this is not enough we waited 7 hours and after it we left this is ridiculous and stupid don’t go there you will die from waiting not from your pain.

777 999

Hell

E G V Construction

(Translated) I went to the External Clinic - Gynecology for a Pap test. The system had sent me to Dr. Gangal. It was my first meeting with him. The Pap-test is a simple test, but afterwards they took me out on an almost unconscious wheelchair, after Dr. Gangal gave me a biopsy without my consent, without anesthesia and without warning me of the consequences. . Afterwards, Dr. Gangal started talking to me using extremely personal and intimate language, indecent, insulting, while doing obscene gestures: how should I wash the genitals. Disgusting, lack of professionalism, lack of respect, inhuman ...... We are treated like animals at the slaughterhouse. It's up to you to judge and choose ... (Original) Je me suis présenté à la Clinique Externe – gynécologie , pour un Pap-test . Le système m’avait envoyé vers Dr. Gangal . C’étais mon premier RDV avec lui . Le Pap-test est un test simple , mais , après , ils m’ont sorti sur un fauteuil roulant presque inconsciente , après que le Dr. Gangal m’a fait une biopsie sans mon accord , sans anesthésie et sans m’avertir des conséquences . Après , Dr. Gangal a commencé à me parler en utilisant un langage extrêmement personnel et intime , indécent , insultant , tout en faisant de gestes obscènes : comment je dois laver les organes génitaux . Dégouttant , manque de professionnalisme , manque de respect , inhumain …… On est traites comme des animaux a l’abattoir . À vous de juger et de choisir …..

Ariany Alejos

I couldn't be happier with the quality of service. All the staff, from the entrance to the specialists that did my MRI and x-rays were kind, respectful and caring. Hats off to all who keep on doing their very best during such difficult times ♡

tara frost

(Translated) Nice attentive customer service! Especially for ultrasounds it is a golden team! A big thank you with my partner we were so well accompanied we are grateful. (Original) Le service à la clientèle est soigné attentionné agréable! Notamment pour les échographies c'est une équipe en or! Un grand merci avec mon conjoint on a été si bien accompagné nous sommes reconnaissants.

Jennie Kravitz

Great hospital -- polite and courteous staff.

Tony Lim

Slow service, but staff is nice overall. Free wifi is nice but it isn't very stable and randomly disconnects.

D.U.C da Gudboi

Disastrous experiences in this hospital with “extremely polite” staffs. Yelling instead talking nicely. They were so rude.

Aurelie Sanhaji

I had two very different experiences on two separate occasions. One was awful and one was much much better. On my first time at Notre Dame I was brought into the intensive care emergencies and left there with no information, care, or reassurance for over 9 hours. On my second time, in another section of the hospital I presume, the nurses and personel were the ones who took care of me with a lot of patience, empathy and sympathy. They were friendly, quick, and did the most they could and often more. The food just isn't good.

Sophia Catherine Dayao

I had my blood test here, I dont speak french but people are nice and helpful. Experience was good.

jean-marc deschenes

(Translated) I had a problem with my eye. Corneal ulcer. The receptionists and nurses were great despite being overwhelmed. The doctor lazily and lacks empathy. Otherwise clean place. (Original) J avais un problème à mon oeil. Ulcère de la corné. Les Dames de l acceuil et les infirmières ont ete super malgré que bien débordé. Le docteur nonchalant et manque d empathie. Sinon endroit propre.

Ernesto Jiménez

I was treated like an item in a factory, the personnel act like robots and seem to forget that their job is to help sick people.

Haluk Deniz

Good luck getting any services here if you are Anglophone. I had a radiology appointment today, and because of traffic I was late. I called the hospital to inform them. First of all, the whole answering system is french only. Finally when I got to talk to someone from radiology department, she put me on hold for like good 40 mins I'm guessing only because she didn't speak a word in English. I finally got there very late with the idea of taking another appointment for another day and boom! Nobody speaks English there in person as well other than the radiology reception lady. Then it makes me think why they put me on hold for 1 hour?! She literally said, I had to speak french in order to be able getting served better and I was like what?! So they are basically saying there get out of here if you don't speak french. Then she gives my papers to go to an 'English' hospital. Long story in short, there is a language discrimination and a huge barrier at this hospital and what a shame, I mean this is Canada, last time when I checked the Sherbrooke Street is still in Montreal downtown not in france?

H L

(Translated) Orthopedic clinic ... appointment 1pm now 4pm still waiting, and 5 nurses who do not care ..... (Original) Clinique orthopédiste...rendez-vous 13h maintenant 16h toujours en attendre, et 5 infirmières qui fout rien.....

Gaetan Matte

(Translated) Very well received, well cared! Good services! (Original) Tres bien reçu , bien soigné ! Bons services !

Julie Gatis

(Translated) Best hospital for life ... if I could give more than 5 stars I would ... I was hospitalized to our lady 6 months ... big lung infection that attacked my entire system ... 3 week coma ... 5 weeks intensive care ... intensive care miopathy ... I had to do the dylaise 6 months long ..., I had the neckmo machine after me ... the doctors were very competent ... nurses too ... highly recommended as a hospital ... (Original) Meilleure hopital a vie...si je pourrait donner plus que 5 etoiles je le ferait...jai ete hospitalisé a notre dame 6 mois...grosse infection aux poumons qui a attacke mon systeme au complet...coma de 3 semaines...soins intensifs de 5 semaines...miopathie des soins intensifs...j'ai ete oblige de faire la dylaise 6 mois de temps...,J'ai eu la machine neckmo apres moi...les medecins etaient tres compétants...infirmières aussi...tres recommandé comme hopital...

Godsimmortal Princess

I feel very sorry for the next sick English person that has the misfortune of coming into contact with the receptionist Lyne Ryan. I was treated like garbage because I don't speak french. I was struggling to understand the receptionist who told me no one in the hospital can speak English. As soon as she realized I couldn't speak french her additude towards me completely changed and she started being condescending. we had to communicate by writing letters back and forth to each other on paper and it took over 25 minutes to fill out my info while I was on the verge of puking. When I realized I was not getting anywhere with her I picked up my phone to call my mom who speaks french in the hopes she could help me out.. before I could do this Lyne immediately jumped up and yelled for the sercurity gaurd to come over and accused me of taking pictures of her and told me I had to sit far away from her because of it. I absolutely was not taking a picture of her and she yelled at me and tried to escalate the situation in front of a room full of people to prompt me getting kicked out of a hospital. The receptionists name is Lyne Ryan and I truly believe I was treated like this because I don't speak french because other English people in the waiting room were complaining about her as well. If you work for a hospital you should be able to speak more than one language and also maybe a bit of sympathy and kindness for the sick person sitting in front of you. Even while I was waiting in the room for the doctor, Lyne would walk my room and give my boyfriend and I dirty looks.

Abdellah Djebli

(Translated) I would have given 0 stars if I could, the worst hospital in all of Canada, almost 20 hours of waiting in emergencies with inhuman treatment !!, frankly I would have no trouble if I see all its nurses at the door, real robots who spend their time jazing instead of giving 10% of worries to patients .... (Original) J'aurais donné 0 étoile si je pouvais, le pire hôpital de tt le Canada, presque 20 heures d'attente dans les urgences avec un traitement inhumain !!, franchement j'aurais aucune peine si je vois toutes ses infirmières a la porte, des vrai robots qui passe leurs temps à jazer au lieu de donner 10% de soucis au patients ....

Olivia Qiu

My mom broken her left knee and stayed at HND for 4 days, she had very good experience there, the operation was done on time (less than 36h) and all stuff are nice and helpful, thank you all !

Rolando Banegas

(Translated) Or can I call for a health and organization inspection? It's crazy how the personal who are not at the level of housekeeping without counter card of the health of the patients and the employees I witnessed a situation where a doctor or a nurse asked an attendant interview to wash a room quickly because it is too long and a patient was on the way, the attendant replied that it was a room infected with a dangerous virus the "doctor" or "nurse" with the head swollen just ignored the attendant's word and a few minutes later they bring in the next patient. Why the patients are all sick it is because of his nurses or doctors who are supposed to watch over our health and not make it worse please avoid this hospital! (Original) Ou est-ce que je peux appeller pour une inspection de la santé et de l'organisation ? C'est fou comment le personnelle qui sont pas au niveau de l'entretien ménage sans contre fiche de la santé des patients et des employés j'ai été témoins d'une situation ou un docteur ou un infirmier a demande à un préposé a l'entretien de laver un chambre vite car c'est trop long et un patient était en route, le préposé lui répondu que c'était une chambre infecté par un un virus dangereux le "docteur" ou "infirmier " à la tête enflé à juste ignoré la parole du préposé et quelque minutes après ils rentrent le prochain patient. Pourquoi les patient sont tout malade c'est bien à cause ses infirmiers ou docteurs qui sont supposé veillé sur notre santé et non l'empirer veuillez eviter cette hopital!

Mezni Amine

(Translated) Null service The man at the reception passed all the people in front of me 6 hours left and the doctor hasn't seen my injury yet (Original) Service null L homme a la reception il a passé tout les gens devant moi Plus que 6h et le docteur n as pas vu encore ma blessure

Tamer Zyadi

Worst experience ever! Went for a blood test and they did not test all the requested indicators by the doctor. They said that the doctor did not identify the proper tests which was completely false (I confirmed with the doctor). They said that there was nothing they could do and that I needed to go back to redo the blood tests.... It took hours of waiting the first time around... No thanks, I'm going private. They are unbelievably inccompetent... So frustrating.

kettna charles

its the 16th hours waiting in the emergency room

Eve Bouchard

(Translated) Not the right address (Original) Pas la bonne adresse

Alexandra WEGLISZEWSKI

(Translated) Old but very clean hospital. Very pleasant and efficient staff. Excellent endoscopy service. (Original) Hôpital vieillot mais très propre. Personnel très agréable et efficace. Service endoscopie excellent.

Aran Brifkani

The worst hospital in Montreal! Literally! Let me tell you my story. I've been sick for the past 5 months; all my body hurts, I have ulcers in my mouth and my tummy has gotten very big and it hurts me every single day. I haven't been able to get anything done at this hospital. They lost my blood tests 2 times, they literally made my to do the same freaking blood tests for the third time. I had an emergency referral from a specialist to do a colonoscopy, and I took the physical paper from the doctor with my own hand and gave it to another doctor at the emergency after waiting for 8 hours. They lost that paper and there is no colonoscopy for me at all! After 5 months and doctor's recommend that it's freaking serious and urgent! No medicine no nothing. I have to take out money from my wife's student loan to be able to do a colonoscopy at the private sector. They are too slow, so irresponsible, so reckless and rude!

Patrick Lavoie

(Translated) I had the bare back I was operating on December 12 and jatendai in the dirty dating (Original) J'avais le dos bare j'ai été opérer le12decembre et jatendai dan la sale datente

jimothy rustlenuts

Disgusting expierence. My girlfriend was brought to the emergeny for alcohol poisoning. Everyone was rude and insisted only on speaking french. There was limited space so they placed her on a bed in the hallway and shoved the bed against the wall. Her head was hanging off the bed and the nurses didn't realize they were about to squish her head between the wall and the bed. I had to lift her head in time to avoid being squished! I told them to be careful because they almost squished her head. So they called security on me. I was worried for her and refused to leave her side but was not being loud or violent, but they weren't having it so security AND male nurses wrestled me to the floor. One security guard, an older scronny balding french-canadian man with glasses put his knee on the back of my head and pinned me to the floor with all his weight then leaned in real close and said "ici on parle francais, mon estie." They then dragged me out and that one security guard punched me in the face off hospital grounds. This is in no way a joke or an understatement. Both me and my girlfriend were treated like animals. The people involved should lose their jobs, but thanks to unions the best i can do is notify the general public of my expierence. I am currently speaking with my lawyer to adress this situation. DO NOT GO TO THIS HOSPITAL UNLESS YOU ABSOLUTLEY NEED TO. They are racist, rude, jaded, negligent, and have litterally gotten away with assault. I would have felt safer being mugged in a back-alley.

Nadia Nero

(Translated) Once well integrated into the system. (Original) Une fois bien intégré dans le système.

Gisele Cayer

(Translated) I met nurses with an uncommon humanity, despite the excesses, as well as a pulmonologist, Dr. Charles Poirier, who also showed incredible humanity. We are criticizing our health care system, but I pay no attention to all those people who care so much about us, regardless of whether they are beggars or nice bourgeois. Thank you from all my heart to you all. (Original) J'ai rencontré des infirmières avec une humanité peu commune, malgré les débordements, ainsi qu'un pneumologue, Dr. Charles Poirier, qui a fait preuve, lui aussi, d'une humanité incroyable. On critique notre système de santé, mais je lève mon chapeau à tous ces gens qui s'occupent si bien de nous, peu importe que ce soit des mendiants ou des gentils bourgeois. Merci de tout coeur à vous tous.

Morteza Tabatabaei

Nice staff, bad system .. Never wants to. BE there again

Martine Pronovost

(Translated) Thanks to Salem, a security guard who takes his job seriously and with rare kindness. I needed help and he was there. (Original) Merci à Salem, un agent de sécurité qui prend son métier au sérieux et d’une gentillesse rare. J’avais besoin d’aide et il a été présent.

Sal hal (SeeMore)

(Translated) Hospital downgraded a lot of wait, I had a severe hernia but had to wait 9 hours, but the staff are helpful (Original) Hôpital dégradé beaucoup d’attente , j’avais un hernie sévère mais j’ai du attendre 9 heures, mais le personnel est serviable

Rhuel Francois

(Translated) Because I work there and also because the care team works with their hearts to provide quality care without worrying about physical and verbal attacks (Original) Parce que j'y travaille et aussi parce que l'équipe de soin travaille avec leur coeur pour prodiguer des soins de qualité sans se préoccuper des agressions physiques et verbales

Reda Hareb

(Translated) Bad service, the lady at the reception said that the only emergency is cardiac arrest despite my wife not even being able to breathe (Original) Un nul service, la dame à la réception à dit que la seule urgence c'est l'arrêt cardiaque malgré que ma femme n'arrivait même pas à respirer

Marie Roy

(Translated) Thank you to the entire ORL and Emergency team! Super empathetic and efficient staff, received great care there and have only good things to say about my experience. Don't let go you guys rock (Original) Merci à toute l'équipe de l'ORL et de l'Urgence! Personnel super empathique et efficace, j'y ai reçu de très bons soins et je n'ai que de bonnes choses à dire de mon expérience. Lâchez pas you guys rock

lobna lobna

(Translated) Worst hospital .. Worst service???? (Original) Pire hopitale.. Pire service????

Hershy Schwartz

Very friendly place. Staff ready to help

Linda Pesant

(Translated) My mother was hospitalized twice for 2 different problems. The staff very attentive to the patient, gentle and reassuring, very good services. The only thing I do not take away from the good work of the doctors its just that it is difficult to get in direct contact with the doctor if we are asked to call back. My mother has a memory problem and she doesn't always understand or remember what the doctor told her. (Original) Ma mère a été hospitaliser 2 fois pour 2 problèmes différents .Le personnel très à l'écoute du patient doux et rassurant très bon services . La seule chose j'enlève pas le bon travail des médecins ses juste qu'il est difficile d'entrer en contact directement avec le médecin si on demande de nous rappeler. Ma mère a un problème de mémoire elle comprend pas ou se rappel pas toujours se que le médecin lui a dit.

Goulnara Fares

(Translated) Quick MRI appointment, thank you very much. On the other hand, the technician looked in a very hurry, dissatisfied. Almost urged me to leave faster. I imagine that there is a huge pressure from the management to have the exams done quickly but I find that it is done at the expense of quality unfortunately ???? (Original) RDV en IRM rapide, merci beaucoup. Par contre, le technicien avait l air tres pressé, mécontent. Me presque pressait pour que je parte plus rapidement. J'imagine qu'il a y une énorme pression de la part de la direction pour que les examens se fassent vite mais je trouve que c'est fait au détriment de la qualité malheureusement ????

Aviseur Québec

(Translated) As others have mentioned, you are just a number. Experience in the ultrasound room: technologist and cold doctor, not very reassuring. You give little instruction and you wonder what's going on. You will not have time to ask, they will be gone. No time to lose with you. To avoid. (Original) Tout comme d'autres l'ont mentionné, vous n'êtes qu'un numéro. Expérience en salle d'écographie: technologue et médecin froid, peu rassurant. On donne peu d'instruction et vous vous demandez qu'est-ce qui se passe. Vous n'aurez pas le temps de demander, ils auront disparu. Pas de temps à perdre avec vous. À éviter.

Sylvie Dube

(Translated) Ophthalmic 4 operations, well spent and very good doctors (Original) Ophtalmologique 4 opérations , bien passé et tres bon médecins

Camelia B

For a simple medical imaging you should wait more than two months. Poor service quality and management (That is also true for overall Quebec healthcare system). They cannot even perform a proper blood test. Bruising after blood draw is because the healthcare provider is not skillful enough or doesn't care to do a proper job.

sylvie

(Translated) I went to the emergency room for an intense flu and the staff was very kind and efficient! They gave me tests and clearly explained the treatments I had to do here and at home! Thank you to Marie Eve for having explained to me how to use the pumps! And his great kindness! (Original) Je suis allée à l'urgence pour une grippe intense et le personnel à été très gentil et efficace! Ils m'ont passé des test et expliqué clairement les traitements que je devais faire ici et à la maison! Merci à Marie Eve de m'avoir bien expliqué comment utiliser les pompes! Et sa grande gentillesse!

Na He

I understand that we always have to wait for our appointment.. but skipping my turn.. and I have to retake another turn.. not to mention I have my appointment.. I was not only on time but I was early too... and I still waited a few hours..

Amir

(Translated) No between 0 empathy, 0 respect and 0 effectiveness you risk to die before being served (Original) Nulle entre 0 empathie , 0 respect et 0 efficacité tu risques de crever avant d'être servis

Viola Yacoub

(Translated) excellent service, fast without waiting, for my part it was perfect. (Original) excellent service, rapide sans attente, pour ma part c’était parfait.

Evans Isaac

Unless you are brought there against your will by the paramedics please choose another place. If you are not extremely close to death they will just not care about you. I have been brought there by the paramedics because I fell from a ladder and couldn’t walk but when sitting down i wasn’t in pain so they left me sitting for 22 hours at the urgency. I spent the night there with multiple people without being able to lay because they didn’t have beds or litters available for us (some of the people i was with were in wheelchairs too)Next day my back was in fire and I could not sit no more. the doctor did a radio told me that nothing was broken and it was probably the shock of falling from the ladder that was preventing me from walking but I was suppose to be able to walk in the next 3 days. They then referred me to a physiotherapist that I have to pay to take care of my knees and back problem that I didn’t have when I came in. I ask them if I could be hospitalized for 3 days until I could walk because I live alone in Montreal and all my friends are outside the city and work but they told me that because the radio shown nothing severe they couldn’t even if I clearly couldn’t walk and I was moving in wheelchair. They did not propose anything helpful to me for the time I would not be able to walk. Long story short they had a special service that helped me get back home in front of my door step unable to walk for 3 days with no help and a back problem that I didn’t have when I came in. A friend from another city had to ask permission at his job to come and help me for a week. But what if he couldn’t ? What if I had nobody to help me ? Basically they politely told me f**ck off we don’t know how you are going to take care of yourself but you are not dying so our job stops here. We let you figure out how your are going to cook,eat, do the dishes.... for 3 days ( was actually a week) without walking and with a messed up back that wasn’t messed up before they left me sitting for 22hours. Please if you are not dying and have the choice go somewhere else I have been 3 times to the Jewish for things way less severe than not being able to walk and I have been treated amazingly in less than 4 hours.

laura bic

(Translated) Always waiting after 6 hours to see the doctor. With my boyfriend who had his heel crushed ... no information can tell you if you have 1 or 5 or 15 hours more wait .. it is a shame considering the price that we pay I strongly recommend it if within 1 hour we are not taken we go ... it's crazy ... (Original) Tjs en attente au bout de 6h pour voir le médecin.avec mon copain qui s'est fait écrasé le talon...aucune information personne ne peut te dire si tu en as pour 1ou 5 ou 15 h d'attente en plus... c'est une honte vu le prix que l'on paie je le déconseille vivement si d'ici 1h on est pas pris on s'en va... c'est dingue ....

Pierre Edgard Trempe

(Translated) On January 15, 2021 I went to Notre Dame hospital in an ambulance and returned to Notre Dame I was taken in hand and I like to be treated well and the staff were very good and I would like to thank those of the 8 floor thank you from the bottom of my heart. (Original) Le 15 janvier 2021 je suis aller a l hospital notre dame en ambulance et rendu à notre dame on m a prit en main et j aime été bien traiter et le personnel y était très bien et je tiens à les remercier celles du 8 etage merci du fond de mon coeur .????????????????????‍♀️????‍♂️????????????

ripanjot kaur

The worst experience ever. I have been waiting since 2 o clock and till 8:00 am they do not have any answers that how much time we have to wait . And If asked lady she said this is not my problem. stay on the chair don’t move . Like seriously I am dying and you are saying just go and sit

William Yan Solano

(Translated) Very well. (Original) Muy bien.

Nick Croucher

Disgusting

Josephine Hannan

Was told the wait will not be long. Was waiting override 3 hours. It was about 4am and had to take night bus home. I got no help from them and never will I go to any hospital after that.

Orana Nisha

(Translated) 15h waiting, 22h waiting despite the fact that there are few people. staff unable to tell you how long you will be taken care of. Literally enough to redefine the word 'emergency' or if you are patient, maybe to get your doctorate. (Original) 15h d'attente, 22h d'attente malgrès le fait qu'il ya peu de monde. du personnel incapable de vous dire ds combien de temps vous aller être pris en charge. litteralement de quoi redefinir le mot 'urgence' ou si vous êtes patient peut être de passer votre doctorat.

Roger Bilodeau

(Translated) Many professionals love contact with all the people met (Original) Des professionnel Beaucoup aimer le contact avec toutes les personne rencontré

Vict D

(Translated) Nurse who does not listen to their patient and does not even give medications prescribed by the doctor in short no empathy for the human (Original) Infirmière qui n'écoute pas leur patient et donne même pas les médicaments prescrit par le médecin bref aucune empathie pour l'humain

Jean Jacques Bernier

(Translated) CA C A HOSPITAL * OUR LADY HOSPITAL (Original) CA C UN HÔPITAL * HÔPITAL NOTRE DAME

Mohamed Ali Nahdi

(Translated) Thank you (Original) Merci

Richard Wilson

I was worried about coming here for tests as I don’t know French well. Based on the reviews here it sounds as if they’d throw rocks at you or something. I believe the other reviews are mostly based on the ER or skewed negative just due to the nature of wanting to share negative comments more than positive. I didn’t go to the ER, I had an appointment. That said everyone from security to the technicians were very polite and helpful. I did what I could in French in the way of greetings and asking if I could proceed in English, one or two folks needed extra time to work with me to understand the next step or directions but Everyone was helpful. Wait times even with an appointment can be a bit long for some departments though.

percy mejia rodriguez

(Translated) Great service!!!! (Original) Buen servicio!!!!

Bernard Proulx

(Translated) Good neighborhood hospital. A little worn by the weather. The picking service is fast and efficient. (Original) Bon hôpital de quartier. Un peu usé par le temps. Le service de prélèvement est rapide et efficace.

Georgia Blue

I am really surprised to see the negative reviews, I was there this morning for a thyroid biopsy and was impressed with how kind and helpful the staff, nurses and doctor were, so impressed I came here to write a review. My doctor was fully bilingual, everyone was just so lovely.

Catherine Beland

(Translated) Inhuman, as much the nurse who returns to me in the waiting room in full crisis of anxiety, 19 hours of waiting, never I saw doctor. At some point, there's a way to treat humans, yes yes madam nurses nurses hospital Notre-Dame are humans you treat! in any case this is the last time you take me to a hospital in quebec, the government will continue to pay for doctors who want to work. (Original) Inhumaine, autant l'infirmière qui me retourne en salle d'attente en pleine crise d'anxiété, 19 heures d'attentes, jamais je n'ai vue de médecin. Un moment donné, y'as une maniere de traiter les humains, oui oui les ptites madames infirmières de l'hopital notre-dame ce sont des humains que vous traitez! en tout cas c'est la dernière fois que vous me prenez dans un hopital du québec, le gouvernement va continuer a payer des médecins Ontariens qui ont envie de travailler.

Michel Bibok

had hip replaced there jan 28th 2020 went home next day i hear a lot of negative feelins about this place but chill my french is not that great but got along fine with the staff there DR CENTOMO IS ASTAR HE SET ME UP IN LESS THAN TWO MONTHS FOR MY SURGERY HAVE BEEN SUFFERING FOR OVER FIVE YEARS VERY UNDERSTANDING THE STAFF SET ME UP WITH THE CLSC INSTANTLY FOOD WAS DECENT WHAT MORE COULD YOU ASK FOR FOR PHYSIO WAS AT MY HOUSE TWO TIMES ALREADY AND THEY ARE COMING ON FEB 10 TH TO REMOVE THE STICHES THE PAIN I WAS SUFFERING HAS ALMOST GONE KEEP UP THE GOOD WORK

Suzanne Laurent

(Translated) Yesterday, at the reception of the oncology department, I waited more than half an hour to simply present my hospital card in order to meet my doctor. Only one secretary in three took care of us. More than 20 people were waiting, standing in the corridor. However, we had changed the operation a few months ago and everything was fine. In addition, the cherry sundae, I was the first patient to make an appointment in July, for a day for which no appointment had been given. I am offered 8 hours in the morning. I ask if I could have it later today because I live on the South Shore. Impossible now. I must take the time given to me, even if there is availability. Really, we force ourselves to "disgust" us. (Original) Hier, à l'accueil du département de l'oncologie, j'ai attendu plus d'une demi-heure pour simplement présenter ma carte d'hôpital afin de rencontrer mon médecin. Une seule secrétaire sur trois s'occupait de nous. Plus de 20 personnes attendaient, debout dans le corridor. Pourtant, on avait changé le fonctionnement, il y a quelques mois et tout allait très bien. De plus, la cerise sundae, j'étais la première patiente pour prendre un rendez-vous en juillet, pour une journée pour laquelle aucun rendez-vous n'avait été donné. On m'offre 8 heures, le matin. Je demande si je pouvais avoir plus tard dans la journée, car je demeure sur la Rive-Sud. Impossible maintenant. Je dois prendre l'heure que l'on me donne, même s'il y a de la disponibilité. Vraiment, on se force pour nous " écoeurer".

wang mary

(Translated) last sunday i went there for the itch. Even though the loin was hanging, the quality of the medicine was very good: she was patient as she touched my skins to see if they had a fever. The skins were very disgusting because of the ulcers shedding. She believed that poison ivy caused the disease but I did not grant: I believed, according to my story of allegy, that it was because of the very small and invisible parasites. My opinions bothered her a lot but in the end she insisted on her opinion and gave me the prescription. I had to follow her with a lot of doubts. When I used the cream, took the medicine, all the itching that had been on me for a few days disappeared and I was able to sleep well at the end --- After 3 days, all the ulcers almost healed. Halleluia! All the workers in this hospital are good except that sometimes people (not bcp) online for the first doctor's examination urgent could walk past them after she had spoken to security, with nothing to politely explain to those in front of them. Freezing is good if the person asks politely and honestly, but it is not civilized or is confused to silently freeze. I am showing this problem here not to accuse sb but hope that the hospital can more and more perfect. We always pay more attention to the good than the bad. In short, I hope that God blesses this hospital and more and more patients can benefit from its good qualities. (Original) la dimanche derniere, je suis allé là-bas pour la démangeaison. Même si la longe attene, la qualité de la medecine étais très bon: elle étais patiente qu'elle touche mes peaux pour examiner s'elles ont eu fièvre. Les peaux ont été très dégueulasses à cause de les ulcères jettant. Elle croiyait que sumac vénéneux a causé la maladie mais je ne accordais pas: je croiyais, selon ma histoire de allégie, que c'etait à cause de les parasite très petites et invisible. Mes opinions l'a derangé bcp mais à la fin elle a insisté son opinion et me donné la prescription. Je devais la suivre avec bcp de doutes. Quand je utilisais la crême prenais la médicament, tous les démangeaisons qui m'avaiest reoublées queleques journées ont disparu et je pouvais bien dormir à la fin--- Apres 3 jours, ltous les ulcères ont presque guries. Halleluia! Tous les travailleurs de ce hospital sont bon sauf que quelque fois des personnes(pas bcp) en ligne pour la premiere examination de médecin urgent pouvaient passer les autres devant elles apres que elle avaient parlé avec la sécurité, sans rien à expliquer poliment à les personnes devant elles. De resquiller est bon si la personne demande poliment et honnetement, mais il n'est pas civilisé ou est confusé de resquiller silencieusement. Je montre ce problême ici pas accuser qn mais espere que l'hôpital peut de plus en plus parfait. On toujour fait plus d'attentions aux bons que mauvais. En somme, j'espere que Dieu benit ce hôpital et de plus en plus patients peut béneficier ses bons qulités.

Biswajit N

This is where i got my treatment for chemo, dr Soulières took care of me & still is up to now

Marc Nadeau

(Translated) Nice hospital. Nice staff. Clean and well air conditioned place. (Original) Bel hôpital. Staff gentil. Endroit propre et bien climatisé.

Sindi Marcelin

(Translated) Don't go there, zero service (Original) Allez surtout pas là bas service zéro

Katryn Bourassa

(Translated) A little dirty, slow telephone service to finally leave a message, mixed in the hours of appointment. (Original) Un peu crado, service téléphonique lent pour finalement laisser un message, melangé dans les heures de rendez vous.

Khendrej O

Personnels très serviables et à l'écoute. Tout le monde est au petit soin malgré la charge de travail amené par le covid Très peu de temps d'attente

Khendrej O

(Translated) Very helpful and attentive staff. Everyone is caring despite the workload brought by the covid Very little waiting time (Original) Personnels très serviables et à l'écoute. Tout le monde est au petit soin malgré la charge de travail amené par le covid Très peu de temps d'attente

Xavier R.

(Translated) Hospital that took care of my mother and who has seen fit to go further for its multiple problems (alcohol dependence and mental health). Very good service vs Verdun who was doing everything to leave. We finally see a light at the end of the tunnel! Thank you to everyone who works on the 4th floor mainly! (Original) Hôpital qui a pris en charge ma mère et qui a cru bon d'aller plus loin pour ses multiples problèmes (dépendance à l'alcool et santé mentale). Très bon service vs Verdun qui faisait tout pour qu'elle parte. On voit finalement une lumière au bout du tunnel! Merci à tout le monde qui travail au 4e étage principalement!

John Holmes

Rotten place to go for injury treatment, or anything else, worse if you are anglophone. A 'weekend nationalist', 100K+ salaried, 'MD', babbled an accusatory 'YOU don't speak French?" before checking a busted up hand.....otherwise, she refused to address/respond in English ( which of course she knows) ..... gave the 'all clear', but the hand is still in pain/numbness, so it's possible malpractice, to boot....hostile, smug, bureaucratic attitude from so called health care providers. And this 'nationalist' behavior is probably official hospital policy ( see other reviews) . For your benefit, go the extra mile (or two ) to an English accepted hospital. Better yet, video record this arrogant behavior, for others to see online. The hospital seems obliged to post fake 5 star reviews to counter their treatment of patients

PUSHPINDER KAUR

Totally disappointed I came here today at 2pm I was new to this hospital I came here for blood test with appointment the lady who sitting at in the main entrance misguide me about the laboratory she said I have went out and take another entrance when I go there they said you have to go another on left side of hospital when I went there they said this you can go to emergency they can help and when I was reached at laboratory they said it closed now....I surprised to see her she was not able to tell people direction even she doing job at hospital

Marpessa Gibus

(Translated) More than 30 minutes of waiting at the switchboard and always no one on line ... (Original) Plus de 30 minutes d'attente au standard téléphonique et toujours personne en ligne...

Alexander Ikponmwen

Worst hospital in the world. I waited for 6 hours. From 8pm to 2am and still couldn't see the doctor. The staff were speaking only French and were very rude. I had a sore throat infection. Excruciating pains and yet they acted like my case wasn't serious. Even when I complained severely. I was told I would get arrested if I don't stop questioning the nurses or whoever the blue dressed interns are. At the end they said I should come back later in the day for an appointment. I just walked out and I'm never going to return to that hospital or any for that matter. Quebec government should look into their unruly behaviour! Please yall avoid it.

Christiane Lessard

(Translated) We are taken care of quickly and we take very good care of ourselves. (Original) Nous sommes pris en charge rapidement et on prend très bien soin de nous.

Emma Doiron

(Translated) Waiting time for the communication of results scan and radio appallingly long ... (Original) Temps d'attente pour la communication de résultats scan et radio épouvantablement long ...

Rebe Ant

(Translated) excellent service! I had an appointment at 1.50 and at 1.50 I was taken for my echograhie. Lots of parking space in the surrounding streets. I was happy with the service. Thank you (Original) excellent service! j'avais rendez vous à 1.50 et à 1.50 on m'a pris pour mon echograhie. Beaucoup de place de stationnement dans les rues avoisinantes. J'était contente du service. Merci

jess beaulieu

I’ve lived in new Brunswick, Toronto, and now montreal, by far this is the best hospital I’ve been to. They took me in less than an hour (which is unheard of for ER), they didn’t just push a pill without examining me thoroughly, they gave me blood work, then an X-ray, then an appointment for a specialist. All while being friendly and helpful. Thank you for you great service!

Sidney Courtey

(Translated) Catastrophic emergencies. Avoid at all costs! (Original) Urgences catastrophiques. À éviter à tout prix!

Anabelle Cloutier

(Translated) I was hospitalized in the emergency room. When I got out they didn't give me my health card. I went back to get my personal belongings bag that they didn't give me back, they lost it. (Original) J’ai été hospitalisé à l’urgence. Quand je suis sorti ils ne m’ont pas donner ma carte d’assurance maladie. Je suis retourné pour aller chercher mon sac d’effet personnel qu’ils ne m’avaient pas redonner, ils l’ont perdu.

Josée Lemay

(Translated) I had cortisone injections from Dr Amin Hammachin, the worst radiologist in the hospital. Unable to find the place to poke. Much pain, I had to file a complaint with the complaints commissioner of the city center and the college of physicians. He lied to the medical investigator of the complaints commissioner. Dr Viet Nguyen, medical investigator, bought into Hammachin's lies. I am not surprised between doctors that it protects. Choose another radiologist. (Original) J'ai eu des infiltrations de cortisone par le docteur Amin Hammachin, le pire radiologiste de l'hôpital. Incapable de trouver la place où piquer. Beaucoup de douleur, j'ai dû porter plainte au commissaire aux plainte du ciusss du centre-sud et au collège des médecins. Il a menti au médecin-enquêteur du commissaire aux plaintes. Dr Viet Nguyen, médecin-enquêteur, a gobé les mensonges de Hammachin. Je ne suis pas surprise entre médecins ça se protège. Choisissez un autre radiologiste.

Amiaud CHARLES

(Translated) The staff cares about the patients (body and soul) when it comes to care. Congratulations to all. (Original) Le personnel tient les patients à cœur (corps et âme) en ce qui a trait aux soins. Félicitations à tous.

Anna Belykh

I'm waiting for hours with a chicken pox only to find out that they sent me in a wrong room, while sitting just 2m from me. Noone speaks English and if you don't speak French, go to another hospital. Because they will look at you like you are an alien from another planet. They don't even try to understand you and just go away. The worst hospital I've been to. Oh yeah they had an old lady who couldn't move, she was crying and begging for water and the nurses were there and everyone was standing there just laughing at her. Don't come here. Go to jewish general, they will take care of you the best they can.

Syrine Najjar

(Translated) It is the worst hospital in Montreal, in the emergency there was just one doctor, the waiting time was 10 hours or more, the nonchalance and inhumanity of the employees were incredible but unfortunately true ... it is really to be avoided. (Original) C'est le pire hospital à Montréal, à l'urgence il y avait juste un seul médecin, la durée d'attente était de 10h et plus même, la non chalence et l'inhumanité des employés etaient incroyables mais vrai malheureusement...c'est vraiment à éviter.

Tia Frédéric Henri Seugbeu

(Translated) Great team !!! (Original) Équipe formidable !!!

Michel Lafontaine

(Translated) Good reception but long wait even with an appointment. The department orl is always good not emergencies. They took a patient in 1h30. We are 6 in the room ..... 2hrs exceeded the appointment before seeing the doctor (Original) Bon accueil mais longue attente même avec un rendez-vous. Le département orl c'est toujours bien pas les urgences. Ils on pris un patient en 1h30.nous sommes 6 dans la salle.....2hrs depassé le rendez-vous avant de voir le docteur

Hélène Côté

(Translated) Whether at reception, making appointments, radiology, gynecology and today I experienced day surgery in the OR, I have only good words for each team and each doctor. human. Listening. Caring. Smiling and all working so hard. thank you to the whole team today who operated on me with Dr. Gangal. Thank you for your compassion, for your exemplary work. (Original) Que ce soit à l'accueil, la prise de rendez-vous, la radiologie, la gynécologie et aujourd'hui j'ai connu la chirurgie d'un jour au bloc, je n'ai que des bons mots pour chaque équipe et chaque docteur. humain. A l'écoute. Attentionnés. Souriant et travaillant tous tellement fort. merci à toute l'équipe aujourd'hui qui m'a opéré avec Dr. Gangal. Merci de votre compassion, de votre travail exemplaire.

Marion Clech

(Translated) This is the worst service I received from a hospital and staff on how well I knew. Having received a shock to the head, I have been waiting since 9h without having been consulted by a doctor when it has been more than 3 hours that no serious emergency has been brought. When you try to know a little more about the wait and the duration, the reception staff answer you in a very rude way. It seems absurd to come for treatment and come out worse-in-point only on arrival. It is no surprise that there is no more traffic in this hospital. (Original) C’est le pire service reçu de la part d’un hôpital et de son staff sur j’ai pu connaître. Ayant reçu un choc à la tête, j’attends depuis maintenant 9h sans avoir été consultée par un docteur alors que cela fait plus de 3h qu’aucune urgence grave n’ait été amenée. Lorsque vous essayez d’en connaître un peu plus sur l’attente et la durée, le staff de l’accueil vous répond de façon très malpolie. Ça paraît aberrant de venir se faire soigner et de ressortir plus mal-en-point qu’à l’arrivée. Il ne faut pas s’etonner qu’il n’y ait plus d’achalandage dans cet hôpital.

David Hall

(Translated) Bad experience for the first time in a dying house at my 40 years following a slight work accident (herniated disc) I confronted a personal inhuman, insulting and robotic, each time I express my pain, they blow me with more morphine to keep me quiet and away, non-human staff capable of torture as revenge with painful blood tests or poorly placed catheters in response to my cries of pain that disrupts their peace of mind the next day I fled to go home and treat my pains alone. I forgot to say that they did not forget to make me the minimum union to make me a scanner (normal they earn money do it and fill the tables of the robotic tasks required) ... 1 year later, I never received the result of the scanner. (Original) Mauvaise expérience pour la première fois dans un mouroir a mes 40 ans suite a un léger accident de travaille (hernie discale) je me suis confronté a un personnels inhumains, insultants et robotiques, a chaque fois que j'exprime ma douleur, il me choutent avec un plus de morphine pour que je que je me taise et je soit absent, personnels non humain capable de torture comme vengeance avec des prises de sang douloureuses ou des cathéters mal placé en réponse a mes cris de douleurs qui perturbe leur quiétude, le lendemain je me suis enfuis pour rentrer chez moi et soigner mes douleurs seul. j'ai oublier de dire qu'ils n'ont pas oublier de me faire le minimum syndicale de me faire un scanner (normal ils gagnent de l’argent le faire et remplissent les tableaux des taches robotiques exigés) ...1 an après, je n'ai jamais reçus le résultat du scanner.

Lise Daoust

(Translated) Following a cerebral aneurysm, I had an 8-day stay and I am satisfied with the care received, nurses and other stakeholders. Thank you (Original) Suite à un anévrisme cérébral, j'ai fait un séjour de 8 jours et je suis satisfaite des soins reçus, des infirmières et des autres intervenants. Merci

Jashandeep Kaur

Yesterday,I went with my sister in emergency department.It was too bad.We have to wait for 5hrs.All staffs are so lazy.They don't even care about patients and they took a lots of time.We was irritated there.

Kevin X

The waiting time is unbearable but the staff are great.

Hoda Sedighi

(Translated) Very bad experience. They are very impatient and not very empathetic in view of the situation of their client. Difficult to blame the waiting time: small emergency room not filled but lack of doctor requires, we waited very long. I do not recommend this Hospital for an emergency. (Original) Tres mauvaise experience. Ils sont tres impatient et tres peu empathique a la vu de la situation de leurs client. Difficile de blamer le delais d'attente: petite salle d'urgence peu remplie mais manque de docteur oblige, nous avons attendu tres longtemps. Je ne recommande pas cet Hopital pour une situation d'urgence.

Andre Moreau

(Translated) I went Wednesday morning and the doctor who was there she was really on the mark, and most of the employees very friendly except the one who does the triage who I found arrogant but I still leave 5 stars especially for the doctor (Original) Je suis allé mercredi matin et le medecin qui était là elle était vraiment sur la coche , et la plupart des employés très sympathiques sauf celui qui fait le triage que j'ai trouvé arrogant mais je laisse quand même 5 étoiles surtout pour le médecin

carole adamczyk

(Translated) Rundown hospital but super friendly staff and much more attentive since they are no longer part of the CHUM. The emergency room is very good and the staff there are very competent. Please respect the hospital staff, they are trying to do their best in very deplorable conditions ... and even if you think you are the emergency of the year and the waiting time tires you, think it Surely there is someone who is trying to save a life, and if it was someone in your family, you would also like the staff to devote themselves to him! A good hearer ... (Original) Hôpital vétuste mais personnel super sympathique et beaucoup plus à l’écoute depuis qu’ils ne font plus parti du CHUM. La salle d’urgence est très bien et le personnel y est très compétent. Svp respectez les personnels d’hôpitaux, ils essayent de faire de leur mieux dans des conditions très déplorables... et même si vous pensez être l’urgence de l’année et que le temps d’attente vous fatigue, pensez qu’il y a sûrement une personne à qui on essaye de sauver une vie, et que si c’était quelqu’un de votre famille, vous aimeriez aussi que le personnel se dévoue pour lui! A bon entendeur...

carole adamczyk

(Translated) Rundown hospital but super friendly staff and much more attentive since they are no longer part of the CHUM. The emergency room is very good and the staff there are very competent. Please respect the hospital staff, they are trying to do their best in very deplorable conditions ... and even if you think you are the emergency of the year and the waiting time tires you, think it Surely there is someone who is trying to save a life, and if it was someone in your family, you would also like the staff to devote themselves to him! A good hearer ... (Original) Hôpital vétuste mais personnel super sympathique et beaucoup plus à l’écoute depuis qu’ils ne font plus parti du CHUM. La salle d’urgence est très bien et le personnel y est très compétent. Svp respectez les personnels d’hôpitaux, ils essayent de faire de leur mieux dans des conditions très déplorables... et même si vous pensez être l’urgence de l’année et que le temps d’attente vous fatigue, pensez qu’il y a sûrement une personne à qui on essaye de sauver une vie, et que si c’était quelqu’un de votre famille, vous aimeriez aussi que le personnel se dévoue pour lui! A bon entendeur...

tarek filali

(Translated) Unfortunately, bad experience with the gastro appointment center of this hospital as if you were talking to robots and not humans. An AA will have to be able to offer unparalleled customer service to the public as well as to the private sector or even better. His salary and benefits are much better compared to the private one, so a citizen should be made to feel welcome when speaking to a public sector employee. A smile even behind a phone can make all the difference, it's free and makes all the difference! (Original) Mauvaise expérience malheureusement avec la centrale de RDV en gastro de cet hôpital comme si tu parles à des robots et pas des humains. Un AA devra comme même être capable d'offrir un service à la clientèle hors pair à la population comme au privé ou même mieux. Son salaire et ses avantages sociaux sont beaucoup mieux comparé au privé, donc un citoyen devrait être se sentir bien accueilli quand il s'adresse à un employé du secteur public. Un sourire même derrière un téléphone peut faire la différence, c'est gratuit et fait toute la différence!

Aisha Hashim

(Translated) Excellent emergency service (Original) Excellent service à l'urgence

Sara Maroufian

If I only could give zero stars. They have revolutionized hospitalization.. you go to the emergency room. You sit there for hours and with absolutely no visit from a doctor or even a nurse you get well within a few hours and walk back home.

Nicolas Barrios

(Translated) They take good care of your friends after a little brush, but they seem eager to get you out. (Original) Ils prennent bien soin de vos amis après une ptite brosse, mais ils semblent plûtot pressés à te faire sortir.

Deborah Vasconcellos

I had an emergency a few days ago and was taken to Notre-Dame, which scared me because I was in a lot of pain, and thinking that I'd have to wait for 10 hours to see a doctor. I did not wait one minute. I think they saw that my situation was serious. I was taken to an observation room immediately, had exams done, and saw the doctor in my first hour there. The staff were all very kind to me. The only moment when I did not feel 100% cared for was during the triage. The nurse started in French, and I said that, even though my French was intermediate and I could try to answer in French, it'd be easier for me to explain what was going on in English. He replied "I don't speak English", which is a lie, because the staff were all bilingual. Overall, my experience was good. The building is quite nice and clean.

ALAIN J L LEONARD

I can not imagine more horrible place. Disgusting, inhumane. Run away, never ever think of going there if you have a chance to choose. In this case the ambulance was directed to Notre-Dame, because they were NOT busy. Arrived ther at 5.30pm with broken leg and pain 10 out of 10. Waited for 13 hours just to be re-evaluated by triage again and be told to wait. Met a doctor around 9am and then waiting (X-rays) and waiting (scan). Brutal, arrogant, waiting and waiting. Managed to enter the ''minor emergency area'' without been called... at 3pm , they were surprised. told them they made me wait for 22 hours. NO interest, all relaxed. A few patients in the emergency and No ambulanced with major cases. Eventually left after 23 hours with a cast from knee to toes. People working there have families, I will pray for them. WORST HOSPITAL EVER. Criminal. 23 hours - to put a cast.

sylvain prud homme

(Translated) (Radiology) Very good care for my herniated disc urgently unsealed with scan Dre Khorsi and all his team + rapid cortisone infiltration by Dr Ouellet and his team. THANK YOU Sylvain Prud man (Original) ( Radiologie ) Tres bon soin pour mon hernie discale desceller en urgence avec scan Dre Khorsi et tout son equipe + infiltration rapide cortisone par Dr Ouellet et son equipe . MERCI .Sylvain Prud homme

sara l.f

(Translated) In March last year I went to the emergency room and had a very bad experience. The doctor at the entrance was unprofessional at all and gave me very derogatory comments. Since my heart was beating faster than normal he would tell me things like: Is it me who has this effect on you miss? And when he asked me to put up my sweater sleeve to take my pressure he added that several women had tried to seduce him by showing him their breasts. I do not recommend this hospital to anyone especially if you are a single woman. (Original) Au mois de mars l'année passée je me suis présenté à l'urgence et j'ai vécu une très mauvaise expérience. Le médecin à l'entrée n'était pas professionnel du tout et me fesait des commentaires très désobligeant. Puisque mon coeur battait plus vite que la normal il me disait des trucs du genre : Es-ce que c'est moi qui vous fait cet effet mademoiselle? Et quand il m'a demandé de monter ma manche de chandail pour prendre ma pression il a ajouté que plusieurs femmes avait tenté de le séduire en lui montrant leur poitrine. Je ne recommande pas cette hôpital à personne surtout si vous êtes une femme seule.

Thomas

(Translated) No place until the year 2086, ok we can die quiet ... (Original) Pas de place avant l'an 2086, ok on peut mourir tranquille...

Brigitte Theroux

(Translated) My dad stayed on the 6th floor for two big weeks for a knee infection, he says he was treated like a king! Thanks to all the amazing team on this floor who took care of him, especially Jerry and Dr Benny Dr Benny who is available, conscientious and who knows how to popularize medical information so that people understand what is happening Ajd, back in medicine for a day with friendly and dedicated staff who took care of us and mm thing for the radiology team My father has done a few hospitals in recent years and considers the kindness and efficiency of the staff at Notre-Dame hospital to be far superior to all others ⭐⭐⭐⭐⭐ (Original) Mon père est resté 2 grosses semaines au 6e etage pour une infection du genou, il dit qu il a été traité comme un roi! Remerciements à toute l équipe extraordinaire de cet etage qui s est occupée de lui, particulièrement à Jerry et au Dr Benny Dr Benny qui est disponible, consciencieux et qui sait vulgariser l information médicale pour que les gens comprennent bien ce qui se passe Ajd, retour en medecine d un jour avec personnel sympathique et dévoué qui nous a pris en charge et mm chose pour l equipe de radiologie Mon père a fait qques hopitaux ces dernieres années et considère que la gentillesse et l efficacité du personnel de hôpital Notre-Dame est de loin supérieur à tous les autres ⭐⭐⭐⭐⭐

Caylin Leia

I got hit by a car and was sent over here at 8pm. It's now 4am. The nurse who checked me in told me that if I needed more Tylenol to help with my pain that I could ask any nurse and I'd be given some. I haven't seen a nurse anywhere since 10pm. My knee, tailbone, pelvis and neck are hurting even more than when I got here and I'm very close to just heading home, broken bones or not. I almost died yet apparently that's not enough to see a doctor or nurse or anyone for hours.

Martin Beauregard

(Translated) Worst service ever I am unable to sit down because I have a solid buttock I have been swelling for 1 week and it's swelling more and more I met 2 doctors who gave nothing so I am in an emergency so that it ends ..... Sorting the girl stupid like my Q and my Q is sincere stupid ... Jpx ask him if jpx have a bed while waiting regardless of the time of agreement .... there is some available but I have no fever so not the right Asti I have pain in Q what bottle that you do not understand Worst service ever worse srx ben rare that I cry but this is the bottom of the tide (Original) Pire service ever Jsuis incapable de m assire a cause que j ai l entrefesse enfler solide Fait 1 semaine que jsuis enfler et ca enfle de plus en plus J ai rencontré 2 medecin sa rien donner alors jvais a l urgence pour que ca finisse une ..... Triage la fille bête comme mon Q pis mon Q est bête sincère....a sait meme pas c est quoi que j ai Jlui demande si jpx avoir un lit en attendant peu importe le temps d entente ....y en a de dispo mais jfais pas de fièvre alors pas le droit Asti j ai mal au Q quel boute que tu comprend pas Pire service ever pis srx ben rare que je chiale mais la c est le boute dla marde

maxime viens

(Translated) A beautiful bunch of incompetent people who spend their time talking and laughing instead of working (Original) Une belle bande d'incompetent qui passe leur temps a parler et rigoler a place de travailler

Erica Lackey

Absolutely awful hospital. I was brought in there for a suicide attempt, and the staff were rude, sarcastic, made me feel like a burden on them, etc. They treated me like a child, would not answer my questions, would not give me any information on what was going on, threatened to restrain me to the bed several times when I tried to explain that I have chronic pain and just wanted to move around a bit to ease the pain(I even said someone could be with me the whole time, I didn't care I was just in extreme pain and needed to move around a bit!). The psychiatrist I dealt with was an absolute mess. He didn't listen to anything I told him, and because of this he gave me the complete wrong prescription and also put a limit on it so I couldn't even fix it to get the medication I actually needed. He made an appointment for a follow up, but wrote no details down for it(I was in a hospital gown, so not like I could do it myself), but gave me only a paper with his name and a phone number in it. When I called to get the appointment details, it was the hospitals usual number, so I tried talking to someone in the psychiatric department to get details and they informed me that the psychiatrist put no note on my file, so according to them I hadn't even met him. Altogether my experience with this hospital and its staff was degrading and retraumatizing.

carole thibault

(Translated) Congratulations to the team of CHUM NotreDame of 5 th floor a dynamic human team always ready to help with a smile I would like the new CHUM gives a special mention just for this team it deserves it is worth giving them a little mention try not to forget them for their good work it takes people like them bravo bravo (Original) Bravo à l’équipe duCHUM NotreDame de 5 iéme étage une équipe dynamique humaine toujours prêt a aider avec le sourire j’aimerais que le nouveau donne CHUM donne une mention spéciale juste pour cette équipe elle le mérite ça vaut la peine de leur remettre une petite mention essayer de ne pas Les oublier pour leur bon travail ça prends des gens comme eux bravo bravo

malberi72

(Translated) Deserves no star, don't go, it's the worst emergency department in Quebec and maybe even in the whole world, I left after 7 hours of waiting without seeing a doctor. The staff are inhuman, there were patients screaming and writhing in pain without anyone doing anything, it's a taste of hell ... (Original) Ne mérite aucune étoile, n'y allez pas, c'est le pire service des urgences du Québec et peut être même de la terre entière, je suis parti au bout de 7 heures d'attente sans voir un médecin. Le personnel est inhumain, il y avait des patients qui criaient et se tordaient de douleur sans que personne ne fasse rien , c'est un avant goût de l'enfer...

Jose Orellana

(Translated) Thank you very much to all the staff of Notre Dame Hospital from Mrs. Chavez on the 8th floor 8011 !! you are the best, experienced service, always available, kind and friendly, thank you very much. Ps: excellent food!! (Original) Merci beaucoup à tout le personnel de l’hôpital notre dame de la part de Mme chavez au 8e étage 8011 !!vous êtes les meilleurs, service expérimentés , toujours disponible aimable et sympathique merci beaucoup. Ps : la nourriture excellente!!

Eve Apo

(Translated) Terrible experience in this hospital (Original) Terrible experience dans cet hopital

Djamel Belkébir

(Translated) I went for a long colposcopy and everything went well. The waiting time was respected and I thank in passing for her professionalism Doc Katarina Orlicka, as well as all of these collaborators (Original) Je suis allé passer une colposcopie longue et tout c est bien passée .le temps d attente étais respecté et je remercie au passage pour son professionnalisme la Doc Katarina Orlicka ,ainsi que l ensemble de ces collaborateurs

pavina123

My dad had to follow up with Urologist departement and 3 times a lady named RYM called and gave us wrong time, place and appointments for nothing when the Doc doesn't even know why we came there. Worst place ever to do your follow ups. They are not professionals and has no idea what they are doing.

Stephanie Bonneau

(Translated) Its merit no criss of stars this hospital there! I'm going to be operated by the specialist told me that I had to pass all the tests in two months and it's been six months that I wait !! They are not even able to answer me correctly !!! Really to recommend this hospital, if you can go in the private I recommend it! . (Original) Sa mérite aucunes criss d'étoiles cette hôpital là! Je suis sencer de me faire opérer le spécialiste ma dit que je devais passer tout les tests en deux mois et cela fait six mois que j'attends !!!! Il ne sont même pas capable de me répondre correctement !!! Vraiment à déconseiller cette hôpital , si vous pouvez allez dans le privé je vous le conseille ! .

Benjamin Brodeur

Smooth experience.

violaine piché

(Translated) At the doctor's request, I had to go to the Emergency Room because of quite worrying symptoms. The pre-triage linked to the pandemic is very long, the triage then and the wait are also long, com tjrs. But once taken care of things go very well. Thanks thanks ! to the Emergency staff that day, all were attentive, competent, I greatly appreciated their kindness. Having had to see two specialists, do blood tests and a fairly thorough examination, I would have expected much worse in terms of time and process. I wanted to say that I am really grateful to the staff, it has not been easy, no, in these times of pandemic. This Emergency, from what I have seen, is very good, human staff and attentive, good doctors, from what I have seen. (Original) À la demande du médecin j'ai dû me présenter aux Urgences à cause de symptômes assez inquiétants. Le pré-triage lié à la pandémie est très long, le triage ensuite et l'attente le sont aussi, com tjrs. Mais une fois prise en charge les choses se passent très bien. Merci, merci ! au personnel de l'Urgence de ce jour-là, tous ont été attentionnels, compétents, j'ai énormément apprécié lur gentillesse. Ayant eu à voir deux spécialistes, faire des prises de sang et un examen assez poussé, je me serais attendue à bien pire côté durée et côté processus. Je tenais à dire q je suis vraiment reconnaissante au personnel, qi ne l'a pas facile, non, en ces temps de pandémie. Cette Urgence, de ce que j'en ai vu, est très bien, personnel humain et à l'écoute, bons médecins, de ce q j'en ai vu.

Caro David

(Translated) Competent and professional staff. I didn't wait at all and I thank the nurses again for their kindness (especially Faby ????????) The pick-up was very quick and if I had any concerns I would not hesitate to return to Notre Dame. (Original) Personnel compétent et professionnel. Je n’ai pas du tout attendu et je remercie encore les infirmières pour leur gentillesse (surtout Faby ????????) La prise en charge a été très rapide et en cas de souci je n’hesiterai pas à retourner à Notre Dame.

lyne Renaud

(Translated) I would like to sincerely thank the genecology staff, their ampathy, this great kindness of heart, and of the human being! Today I was with my 84 year old mother! Thank you Mrs. Andrée !!! A passionate! (Original) Je tiens a remercier sincèrement le personnel de génēcologie, leur ampathie , cette grande bonté de coeur, et de l'être humain! J'ai été aujourd'hui avec ma mère de 84 ans! Merci Mme Andrée!!! Une passionnée!

Samuel Charron (sc_wonka)

(Translated) I waited 9 hours in the emergency room to have me sent home with a gracious gift of two Tylenol, my condition having worsened since my arrival. They arranged for me to schedule an appointment at a clinic near us the next day which turned out to be a fake once there. The pity clinic offered me an appointment the next morning with a doctor. Universal health! (Original) J'ai attendu 9 heures à l'urgence pour me faire renvoyez chez nous avec un gracieux don de deux Tylenol, mon état s'étant empiré depuis mon arrivé. Ils m'ont planifier un rendez-vous à une clinique proche de chez nous le lendemain qui s'est avéré être un faux une fois sur place. La clinique par pitié m'a offert un rendez-vous le lendemain matin avec un médecin. La santé universelle!

Lionel Lizaire

(Translated) Today, I was operated on by a friendly team made up of Doctor Hammachin and Joliane, who is a nurse, so I would like to thank them. Also, I want to give my opinion on the monitoring side of people in nutrition because the monitoring and management of this team is extraordinary, especially the nurse Ms. Jacynthe Labelle who leaves nothing to chance. Congratulations to the entire Notre-Dame team! And thank you again! (Original) Aujourd'hui, j'ai été opéré par une équipe sympathique composée du docteur Hammachin, et de Joliane qui est infirmière donc je tiens à les remercier. Aussi, je veux donner mon avis sur le coté suivi des gens en nutrition car le suivi et la prise en charge de cette équipe est extraordinaire plus spécialement l'infirmière Mme Jacynthe Labelle qui ne laisse rien au hasard. Félicitations à toute l'équipe de Notre-Dame! Et Merci encore!

B C

they have 1 doctor only for the whole hospital during the night shift! some people were waiting for over 13 hours to be admitted.

Jean-François Boivin

(Translated) I was admitted urgently to remove gallbladder stones and got impeccable and professional service! I consider myself lucky to live near a hospital as competent !! Never home hospital Rosemont will see me again it's on! (Original) J'ai été admis d'urgence pour me faire retirer des pierres à la vésicule biliaire et j'ai obtenu un service impeccable et professionnel! Je me considère chanceux d'habiter prêt d'un hôpital aussi compétent!! Jamais l'hôpital maisoneuve Rosemont va me revoir la fasse c'est sur!!

ben Sarah

(Translated) Really Dirty Emergency, Virtually All Broken Chair And most of the people who lie on chairs that are not broken are sdf (Original) Urgence vraiment sale , chaise Pratiquement toutes cassées Et la plupart des personnes qui Sont allongés sur les chaises qui ne sont pas cassés sont des sdf

Amer Hagras

(Translated) The nurse bodybuilder is a computer mounted on a leg. He is bureaucratic, and his brain combined with his training as a nurse does not allow him to understand that it is normal for a person who has just had tonsil surgery 24 hours ago to have a hard time talking. He's stubborn and questioned my pain. No humanity or common sense! If the negative stars existed he would have the gold palm ... (Original) L'infirmier bodybuilder est un ordinateur monté sur patte. Il est bureaucratique, et son cerveau combiné à sa formation d'infirmier ne lui permettent pas de comprendre qu'il est normal qu'une personne qui vient de se faire opérer des amygdales il y a 24h ait un mal de chien à parler. Il est borné et a mis en question ma douleur. Aucune humanité ni bon sens ! Si les etoiles negatives existaient il aurait la palme d'or...

Arnone Lauren

(Translated) I arrived at the end of the morning and left at 3:30 p.m., yes the waiting time is long but these are emergencies so the most serious cases come first. And I only had to deal with absolutely adorable and professional doctors, nurses, reception and security (Original) Je suis arrivée en fin de matinée et repartie à 15h30, oui le temps d'attente est long mais ce sont des urgences donc les cas les plus graves passent avant. Et je n'ai eu affaire qu'à des médecins,infirmières, accueil et sécurité absolument adorable et professionnels

Sébastien Desjardins

(Translated) What * &! @ × nurse staff! I have never met people so insulting, snobbish, insensitive, condescending and, I assure you, it's easy! There is a culture of generalized superiority complex in this facility on the part of the nurses. I feel almost bad for the few who still have their noble vocation at heart. I suggest you by far the Hôtel-Dieu and St-Luc hospitals: you are still human in their eyes there. (Original) Quel personnel infirmier de *&!@×! Je n'ai jamais rencontré de gens aussi insultants, snobs, insensibles, condescendants et, je vous assure, j'en passe! Il y a une culture de complexe de supériorité généralisée dans cet établissement de la part des infirmières. Je me sens presque mal pour les quelques unes qui ont encore à coeur leur noble vocation. Je vous suggère de loin les hôpitaux Hôtel-Dieu et St-Luc: vous êtes encore des humains à leurs yeux, là-bas.

Pierre Gareau

(Translated) As for the lady for having my very kind hospital card a big thank you for the nurse who took my blood test a big thank you this is the first time I went there to from the guy who filled out my papers thank you ladies (Original) Pour ce qui est de la dame pour avoir ma carte de l’hôpital très gentille un gros merci pour ce qui est de l’infirmière qui a pris mes prise de sang un gros merci c’est la première fois que j’allais là à part du gars qui a remplie mes papiers merci mes dames

Eileen Henriot

(Translated) So I put 3 stars because the lady to make the hospital card is great but really super super nice super good mood despite the fact that it is super early. She helped me find the department brief a lady in gold thank you On the other hand the department echo the 5th basement it is just the opposite. The doctor nothing to say but then the receptionist ... My god ... A disaster not kind at all. In short already we are stressed because we hear it does not come for fun at the hospital but there with it in front of it does not make it easy! In short, very good general reception but not the echo department of the 5th basement (Original) Alors je mets 3 étoiles car la dame pour faire la carte d'hôpital est top mais vraiment top super gentille super de bonne humeur malgré le fait qu'il soit super tôt. Elle m'a aidé a trouver le département bref une dame en or merci Par contre le département écho au 5eme sous sol la c'est juste tout l'inverse. Le médecin rien a dire mais alors la réceptionniste ... Mon dieu ... Une catastrophe pas aimable du tout. Bref déjà on est stressé car on s'entend on ne vient pas par plaisir a l'hôpital mais là avec elle en face ben ca facilite pas le truc ! Bref très bon accueil général mais pas au département écho du 5eme sous sol

Eric Vanh

My go-to place for about everything

Slava Sev

(Translated) Thank you very much for all the nurses who work there, you are very kind and very happy to see us, I appreciate very much. What good courage you have Bravo girls, and it is true that you are our Guardian Angel when we are badly taken you are always there with your beautiful suri. Big Thanks. (Original) Merci beaucoup beaucoup pour tout les infirmières qui travaillent là-bas, vous êtes très gentil et très heureux de nous voir, j'apprécie beaucoup. Quelle bon courage que vous avez Bravo les filles, et c'est vrai que vous êtes notre Ange gardien quand nous sommes mal pris vous êtes toujours la avec vos belle suri. Gros Merci.

Joanne Dion

Necessary repairs make it hard to find some services, but staff are helpful and friendly. The medical care is great.

Joonas Laukia

I would laugh if I were not crying already. Never seen such waiting times at a hospital emergency.. Everything here seems very disorganized.

Amanda Delaney

On Sunday afternoon 21/1/18 I was in my hotel room having what I thought was a seizure, I was vomiting for 6 hours straight and I was fearing for my life. My partner called an ambulance straight away which took nearly 30 mins to get there. The paramedics seemed okay but they didn’t speak much English. I told them what was happening and told them we were out the night before for a few drinks and we think I had been spiked. The paramedics obviously assumed this was from alcohol and put me in the waiting room in the ‘minor’ section I was throwing up over myself for 6 hours in the waiting room I couldn’t feel the left side of my body at time and I was having extreme muscle cramps. I asked to be re-evaluated because I could not believe I wasn’t being taken care of The lady told me it was from alcohol and said I needed to wait My symptoms only worsened and I was going in and out of consciousness Not one person offered to find someone in English to help me!! They refused to speak anything but French I honestly felt helpless and got to the point where I was screaming in pain so someone would help me. All they seemed to care about was making sure I had money. Finally a doctor saw me and realised what was happening, I had been spiked with GHD and was so debydrated from vomiting that I was having muscle spasms and my vision was blurred. I cannot believe the inhumanity of the people that worked here. I can say by far this was the worst experience of my life! When I was taken to a bed and put on a drip I felt negelected The doctor saw me once and it was for about 5 mins in the morning He gave me ‘Ativan’ to take home and gave me absolutely no advice on wht I needed to do. It’s the next day and I feel so horrible.. this was meant to be a holiday away and I do not feel safe here one bit. DO NOT GO TO THIS HOSPITAL IF YOU ARE A TOURIST!! I PROMISE YOU WILL BE TREATED LIKE ABSOLUTE GARBAGE.

Mohamed Farid Dadouchi

(Translated) Referred by the excellent Mieux-être medical clinic, I went to Notre-Dame hospital. Several positive remarks deserve to be pointed out: 1. The procedures for dealing with Covid 19 are respected (mask given at the entrance, gel available, plexiglass separates the chairs, interpersonal distances generally respected); 2. Punctuality is highly respected; 3. The welcome is professional and the smile is very often present; 4. Signage on screens, on the ground and on the walls facilitate orientation of beneficiaries. If necessary, the workers take the time to indicate the places; 5. The test procedures for which I presented myself are explained orally and by accompanying documents. 6. The experience has been very satisfactory for me. Thank you to all of you. (Original) Référé par l'excellente clinique médicale Mieux-être, je me suis rendu à l'hôpital Notre-Dame. Plusieurs remarques positives méritent d'être signalées : 1. Les procédures face à la Covid 19 sont respectées (masque remis à l'entrée, gel disponible, plexiglas sépare les chaises, distances interpersonnelles généralement respectées) ; 2. La ponctualité est très respectée ; 3. L'accueil est professionnel et le sourire est très souvent présent ; 4. La signalisation sur écrans, au sol et sur les murs facilitent l'orientation des bénéficiaires. En cas de besoin, les intervenants prennent le temps d'indiquer les lieux ; 5. Les procédures du test pour lesquels je me suis présenté sont expliquées oralement et par des documents d'accompagnement. 6. L'expérience a été très satisfaisante pour moi. Merci à toutes et à tous.

Jo-Ann Bastings

(Translated) My mother had surgery for two cancers in 2011. The care she received at Notre Dame Hospital was worthy of what we would expect from this location. The care and service of the staff was beyond reproach. My mother was also able to take advantage of the hospital service offered for those who must have follow-up examinations after having undergone surgery for cancer. In addition, the food in the hospital cafeteria is very, very good and diverse. My mom had to go back to the hospital yesterday for x-rays and it was absolutely Notre Dame that she wanted to return because she felt safe there and it didn't scare her. (Original) Ma mère a été opérée pour deux cancer en 2011. Les soins qu’elle a reçu à l’hôpital Notre-Dame ont été dignes de ce à quoi nous devions nous attendre de cet endroit. Les soins et services du personnel ont été irréprochables. Ma mère a su profiter aussi du service hospitalier offert pour ceux et celles qui doivent avoir des examens de suivi après avoir subit une chirurgie suite à un cancer. De plus la nourriture de la cafétéria de l’hôpital est très très bonne et diverse. Ma mère a dû retourner à l’hôpital hier pour des radiographies et c’est absolument à Notre-Dame qu’elle a voulu retourner parce qu’elle s’y est sentie en sécurité et que ça ne lui faisait pas peur.

nicolina robert

Hi I juts want to thank the nurses on the 5th floor at Notre Dame Hospital last night for the amazing care they gave my Mother , She needed a blood transfuion & it was very difficuly with her viens ( she had just came out of a back surgery) they were so patient , compassion & assisting to my mother's pain Thank you Merci beaucoup surtout a Emilie :) Marisa Pas

Pat

Worst of worst. I understand language requirements in the province. But as a new immigrant who is not that proficient, they should be able to answer my question in English. IT IS MEDICAL CONDITION WE ARE TALKING ABOUT. I even asked for someone else who can answer my queries in English, but they straight up said no. I guess patient's health is not that important for them...

Artisan Btp

(Translated) A hospital you said? It's just a building with people who are disrespectful to the human being. 15h waiting before being taken into account without any information ... we were 15 people "young, old ..." to sleep on a chair from 18h in the evening to 9am in the morning to wait for the doctor. A lack of respect really does not give me a good image of this city which unfortunately deserves to be visited. (Original) Un hôpital vous avez dit? C'est juste un bâtiment avec des personnes irrespectueux de l'être humain. 15h d'attente avant d'être prit en compte sans aucune information... nous avons été 15 personnes "jeunes, âgés..." à dormir sur une chaise de 18h le soir à 9h le matin à attendre le médecin. Un manque de respect ne me donne vraiment pas une bonne image de cette ville qui malheureusement mérite d'être visité.

Fra Or

(Translated) My girlfriend and my friend get a skin allergy and it's going to be a week they have trouble sleeping because of his fetters and they waited 8 hours to finally be told that it was bed bugs and c is totally wrong. I inspected all the mattresses with a flashlight and found absolutely nothing. Everything is new anyway. All that to get rid of work, they are pitiful. Not to mention the cafeteria that serves food in plates and distributes utensils for single use ?? It's irresponsible of their shares when before. (Original) Ma copine et mon ami on contracter un allergie de la peau et ça va bientôt faire une semaine ils ont du mal à dormir car sa les démenges et ils ont attendu 8 h pour finalement se faire dire que c'était des punaises de lit et c'est totalement faux. J'ai inspecté tout les matelas avec une lampe torche et j'ai absolument rien trouvé. Tout est neuf de toute façon. Tout ça pour se débarrasser du travail, ils font pitié. Sans parler de la cafétéria qui sert de la nourriture dans des assiettes et distribues des ustensiles à usage unique?? C'est irresponsable de leurs parts quand avant.

Sabrina Champagne

(Translated) Time wait extremely long over 8h .... Before seeing a doctor. I was better treated in Africa (Tanzania) 1h30 blood test and skan included! Really sad to pay for it! (Original) Temps attendre extrêmement long plus de 8h.... Avant de voir un médecin. J'ai été mieux traite en Afrique (Tanzanie) 1h30 prise de sang et skan compris! Vraiment triste de payer pour ça!

Yuko Baudet

(Translated) I spent a little over 5 hours from entering the hospital to leaving for a minor emergency. Waiting a bit long but not excessive for emergencies. The staff are really lovely, front desk people, nurses, doctor, they were all really nice. I recommend the emergency room at this hospital. (Original) J'ai passé un peu plus de 5h de mon entrée dans l'hôpital à ma sortie pour une urgence mineure. Attente un peu longue mais non excessive pour des urgences. Le personnel est vraiment adorable, personnes à l'accueil, infirmières, médecin, ils ont tous été vraiments gentils. Je recommande les urgences de cet hôpital.

Jeannot Dion

(Translated) Very good hospital! I was in the emergency room and in cardiology of Notre-Dame and I was very well served by both nursing and medical staff. No waiting for my exams A big thank you to the whole Notre-Dame team (Original) Tres bon hopital! J'ai ete a l'urgence et en cardiologie de Notre-Dame et jai ete tres bien servi autant par le personnel infirmier et medical. Aucune attente pour mes examens.Un gros merci a toute l'equipe Notre-Dame

Denise Pilote

(Translated) Appointment for fast MRI .... super staff !! (Original) Rdv pour IRM rapide....personnel super !!

René Jean-François

(Translated) Exercise mat in cardiology. If the secretarial staff is welcoming, we will switch to the medical staff. The technician and the doctor seem to want to be somewhere else. The doctor was not from the new Notre Dame. Cold comments, detached, torn away by questions. A little more and I left without knowing anything about the report. Patient experience not badly missed. Quite the opposite of three years ago at the CHUM Hôtel-Dieu, with a marathon technician and a cycling doctor passionate about physical activity. (Original) Tapis à l'effort en cardiologie. Si le personnel de secrétariat est accueillant, on repassera pour le personnel médical. La technicienne et la médecin semble avoir le goût d'être ailleurs. La médecin n'était pas du nouveau Notre-Dame. Commentaires froids, détachés, arrachés par des questions. Un peu plus et je repartais sans rien savoir du rapport. Expérience patient pas mal ratée. Tout le contraire d'il y a trois ans au CHUM Hôtel-Dieu, avec un technicien marathonien et un médecin cycliste passionnés d'activité physique.

Paul19628

I have been in many many hospitals in my life, but have never gotten such fast and great attention as here. Live entertainment outside my room right now and a Christmas festival coming up. Never done anything like this before. As much as being not well, it's been a great experience.????????????

Michaël Ramos

(Translated) I came in emergency with the paramedic because my pregnant wife vomited something that could look like blood. I even took a sample of the substance in a tube. On the phone we are told to eat nothing ect that it is not normal worried and to wait for an expertise before taking something. My wife has nothing in the belly since morning is now 17 pm we have been waiting for almost 4 hours and no one came to see us. The nurse told us that my wife could try to eat against the prescription of the other by mentioning us but if she vomited came to see me. So she prefers that we try the devil without knowing and when I confronts her on her retails me I am nurse not doctor. We have to wait for the doctor ok but we wait what we are told that it is worrisome then made the vital signs are not reached so it's good but if it feels bad to say it is the case since 1 hj waits for the to signal in front of a door the person has just come out telling me after all his explanations to wait again. So if you are not afraid to wait without knowing what you have or what you expect go there (Original) Je suis venue en urgence avec les paramedic car ma femme enceinte a vomi quelque chose qui pourrait ressembler a du sang. J ai meme prelever un echantillon de la substance dans un tube. Au telephone on nous dit de ne rien manger ect que c est pas normal inquietant et d attendre une expertise avant de prendre quelque chose. Ma femme n as donc rien dans le ventre depuis se matin il est maintenant 17 h nous attendons depuis presque 4 h et personne n est venue nous voir . L infirmiere nous a dit que ma femme pouvait essayer de manger contre la prescription de l autre en nous mentionnant mais si elle vomi venait me voir . Donc elle prefere qu on tente le diable sans savoir et quand je la confronte sur sa elle me retorque je suis infirmiere pas medecin . Il faut attendre le medecin ok mais on attend quoi on nous dit que c est inquietant puis rendu la que les signes vitaux sont pas atteint donc c est bon mais que si elle se sent mal le dire c est le cas depuis 1 h j attend pour le signaler devant une porte la personne vient de sortir en me disant apres toute ses explications d attendre encore. Voila donc si vous n avez pas peur d attendre sans savoir ce que vous avez ou ce que vous attendez allez y

Sebastian Alexis

Been waiting for 10 hours in ER (only 3 people got attended all night). Bring your own sleeping bags and don't you dare ask them for blankets they're gonna give you the stink eye.

Thuan Dang ngoc

(Translated) The staff called Carlos is really nice, very professional too! I give a 10/10! Thank you very much for your service. (Original) Le personel qui s'appel Carlos est vraiment sympatique , tres professionel aussi! Je donne un 10/10! Merci beaucoup pour ton service.