Reviews of Hôpital Maisonneuve-Rosemont (Hospital)

Steve Baillargeon

(Translated) I have a bad history with this hospital. My mother died there in 2012, in 2016 I waited several hours in the emergency room and the doctor was never present in the office. But the worst part is that my aunt almost died last year after catching bacteria (she was in remission from an operation). To avoid... (Original) J'ai une mauvaise histoire avec cette hôpital. Ma mère y est décédée en 2012, en 2016 j'ai attendu plusieurs heures à l'urgence et le médecin ne n'est jamais présenté dans le bureau. Mais le pire dans tout ça est que ma tante a failli mourir l'an passée après avoir attrapé une bactérie (elle était en rémission d'une opération). À éviter...

Torkia Ait Tayeb

Worst hospital ever!

Claudia Bilé

(Translated) On Monday October 18th, I waited from 1:50 p.m. to 11:00 p.m. with a sprained, swollen and very painful ankle. A nurse was kind enough to relieve me after 4 hours of suffering by bandaging me, giving me a sedative and applying ice. But 4 hours later, the pain was unbearable again and the attendants and a nurse spoke curtly to me without any compassion. We were about twenty people waiting for a long time without any explanation. I preferred to go home, I was not held back, on the contrary, almost thrown out in my wheelchair by a very rude attendant. Having some knowledge, I was able to do my first aid while waiting to see my family doctor today. It's serious anyway! (Original) Le lundi 18 octobre, j’ai attendu de 13h50 à plus de 23h avec une cheville foulée, enflée et très douloureuse. Une infirmière a bien voulu me soulager au bout de 4h de souffrance en me faisant un bandage, me donnant un calmant et en m’appliquant de la glace. Mais 4 h après, la douleur était à nouveau insupportable et les préposés ainsi qu’une infirmière m’ont parlé sèchement sans aucune compassion. Nous étions une vingtaine de personnes à attendre depuis longtemps sans aucunes explications. J’ai préféré rentrer chez moi, on m’a pas retenue, au contraire, presque jetée dehors dans mon fauteuil roulant par une préposée très désagréable. Ayant quelques notions, j’ai pu faire mes premiers soins en attendant de voir mon médecin de famille aujourd’hui. C’est grave quand même!

Corine Morin

(Translated) to be avoided at all costs. if you need to be treated don't go to this place. No follow-up was done. I suddenly lost my sight and had to have an emergency brain check. The first time they never called me to give me an appointment date ... and then told me that they had simply lost my file, so they started the procedure over with another ophthalmologist ... once again I had to wait for someone to call me to give me an appointment date ... I see a specialist again to be told that all of my ERM requests are canceled because the ophthalmologist n did not complete the form well ... then the request remains simply canceled without the patient or doctor being aware ... it is an irm test for the urgent brain which had to be done within 3 -4 days ... a month later still no test ... later ... I repeat another test ... the ophthalmologist does not understand why I still have not had an ERM .. ... then he makes a request ... request which will be canceled again by this doctor did not sign the request ... urgently I have to have an ultrasound of the head. I show up at the waiting room .. but they don't call me .. I ask the receptionist why they don't call me ... they tell me to go back home and they will call me back to call me give another date .... which they never did. I had to change hospitals to be treated ... this place is dangerous for you .. do not go there .... if you are forced to go to this place present yourself in person to confirm that the request of the doctor was accepted .. and not canceled ... these people are not trusted .. go anywhere but not to this place .... you have time to die ... passing 6 months later ... I still have no follow-up ... and still no diagnosis ... I have passed several tests without ever having a return from the hospital ... I always my vision problem ... vomiting and acute headache ... still no response from the hospital ... (Original) à éviter à tout prix. si vous avez besoin d'être soigne ne pas aller à cet endroit. Aucun suivi n'a été fait. J'ai perdu la vue subitement et je devais passer un irm d'urgence pour le cerveau. La première fois ils ne m'ont jamais appelé pour me donner une date de rendez-vous... pour ensuite me faire dire qu'ils avaient tout simplement perdu mon dossier, alors ils ont recommencer la procédure avec une autre ophtalmologiste.... j'ai du encore une fois attendre qu'on m'appelle pour me donner une date de rendez-vous... je revois un spécialiste pour me faire dire que toutes mes demandes d'irm sont annulées parce que l'ophtalmologiste n'a pas bien rempli le formulaire ... alors la demande reste tout simplement annulée sans que le patient ou le docteur soit au courant... il s'agit d'un test irm pour le cerveau urgent qui devait se faire dans les 3-4 jours... un mois plus tard toujours pas de test... plus tard...je refais d'autre test ... l'ophtalmologiste ne comprend pas pourquoi je n'ai toujours pas eu d'irm... alors il refait une demande... demande qui sera encore annulée par ce le docteur n'a pas signe la demande... d'urgence je dois passer une échographie de la tête .. je me présente a la salle d'attente.. mais on ne m'appelle pas.. je demande a la réceptionniste pourquoi on ne m'appelle pas... on me dit de retourner chez moi et ils vont me rappeler pour me donner un autre rendez-vous.... ce qu'il n'ont jamais fait. j'ai du changer d'hôpital pour être soigné ... cet endroit est dangereux pour vous .. n'y aller pas.... si vous êtes force d'aller a cet endroit présentez vous en personne pour valider que la demande du médecin a été acceptée.. et non annulée... ces gens ne sont pas de confiance.. allez n'importe ou mais pas a cet endroit.... vous avez le temps de mourir... en passant 6 mois plus tard... je n'ai toujours pas de suivi... et toujours pas de diagnostic... j'ai passe plusieurs tests sans jamais avoir un retour de l'hopital... j'ai toujours mon probleme de vue... de vomissement et maux de tete aigu... toujours sans reponse de l'hopital...

Lida Lisney

The experience I've had at this hospital is nothing less than stellar. My Mother has been seeing various doctors for all of her serious medical needs here since the beginning of 2019. She was operated on twice and had a long hospital stay of 5 weeks. Her doctors (Dr. Ghali, Dr. Gertin, Dr. Montreuil, the resident doctors) the nurses (Pamela, Karine, Naima, Djian, Sebastien) and the orderlies (Edeline, Myriam and many more!) were very attentive and professional and caring. What more can one ask of in a system that is short-staffed and overworked? I feel very grateful as my Mother does. Nothing is perfect, however, I would highly recommend this hospital. My only grievance is for all the times I've been to the hospital, the parking rates really added up.

Adam Elharit

(Translated) If you want to risk your life and have a really bad experience .... go for it. (Original) Si vous voulez risquer votre vie et avoir une très mauvaise expérience .... allez-y.

Selom KPODAR

Bad experience... Bad service...

Béatrix

(Translated) The employees are friendly but even if you have a medical appointment they make you wait minimum 2 hours no common sense. They tell you to put your file in X place then other people come to put them on top so those who arrive after you go before you. I wonder if they go by priority appointments. No sense in addition to any parking in the surrounding area and expensive parking inside plus they make you wait for hours. (Original) Les employés sont aimables mais même si tu as un rendez vous médicale ils te font attendre minimum 2 heures aucun bon sens. Ils te disent te mettre ton dossier a X place puis d'autres personnes viennent mettre leur par dessus alors ceux qui arrive après toi passe avant toi. Je me demande bien sils vont par priorité des rendez vous. Pas de bon sens en plus aucun stationnement dans les alentours et le stationnement a l'intérieur cher en plus qu'ils te font attendre des heures.

Arnaud Rossi

(Translated) my daughter was born here, I was delighted with the service (Original) ma fille est née ici, j’étais ravi du service

Simply Glam

longest wait time in montreal

poofpoof meow

(Translated) Avoided as much as possible (Original) A évité le plus possible

Jonathan Vigno

worst service of all time

Chantrelle C.

(Translated) Very disappointed. I have been going to this hospital for years. My 65 year old mother has triple swelling in her knee. Is monitored in a research clinic for lung cancer. We ask questions nicely after waiting 4h30, girl sorting stupid without professionalism. We will go back to common sense in this health system where people are far from being human. If you don't like your job and you're not able to keep a minimum of joie de vivre, please change your job (Original) Très déçu. Je vais à cette hôpital depuis des année. Ma mère de 65 ans a le genou triplement enfler. Est suivie en clinique de recherche pour un cancer du poumon. On pose des questions gentillement après 4h30 d'attente, fille aux triage bête sans professionnalisme. On repassera en esti pour le gros bon sens dans ce système de santé où les gens sont loin d'être humain. Si t'aime pas ta d'job et que tu n'est pas capable de garder un minimum de joie de vivre stp change de d'job

C Poulin

(Translated) We feel safe there. (Original) On s'y sent en sécurité.

ndeye paye

(Translated) Listening to patients (Original) À l'écoute des patients

Latoya Belfon

I just came back after waiting almost 5 hours -didn’t see a doctor was in so much pain and had my newborn at home. I had one kind nurse but tjs other two I saw treated me like filth - they are rude , disrespectful and basically do not Want to help You if you speak English/ no matter how gentle and kind I was they spoke to Me Loud Rude and just disgusting for not Speaking French. The security guard sent me On a goose chase looking for the triage room when he knew exactly where it was because I spoke English. I left bawling in tears, in pain and In sadness. Although I can manage day to day in French certain medical Terms I do not Know and would feel Much better If I can express my pain in English. This is devastating.

Mline Vilpont

(Translated) ZERO stars !!! I rushed in because my 4-year-old daughter was in anaphylactic shock and we were "lucky" that this hospital was close. There was a 2 hour wait for triage. While waiting for triage my daughter began to vomit very intensely in addition to being swollen in the mouth, throat and eyes and having plaques all over her body. it has NEVER been taken care of by ANY staff. When she began to de-swelling we left without ever having seen the shadow of a nursing staff. I'm still terrified of it. (Original) ZÉRO étoiles!!! je me suis présentée de toute vitesse car ma fille de 4ans était en choc anaphylactique et nous avions eu "la chance" que cette hôpital soit proche. Il y avait 2 heure d'attente pour le triage. Dans l'attente du triage ma fille s'est mis a vomir de manière très intense en plus d'être enflée de la bouche, gorge et yeux et d'avoir des plaques sur tout le corps. elle n'a JAMAIS été prise en charge par AUCUN personnel. Lorsqu'elle s'est mise a désenflée nous avons quitté sans jamais avoir vu l'ombre d'un personnel soignant. J'en suis encore terrifiée.

Keep Faith

Wow it's incredible Very very long wait time I came To the hospital for an emergency case from 18:00 till 5:00 am next day i have never seen a doctor. Wait wait wait Omg here is canada guys You must change this current system guys

Art Monika

(Translated) But that's normal (Original) Mais c'est normal

Yvon Vallee

(Translated) Food seems appetizing my cold as it came out of the fridge. And no question of reheating in the microwave pcq the microwave it belongs to the personal and the covid with the wide back (Original) Nourriture semble appétissante mes froide comme sortie du frigo.et pas question de réchauffé au micro ondes pcq le micro ondes il appartiens aux personnelle et le covid à le dos large

z9944x -

(Translated) 119 triage, 120triage, 121triage, 122triage, 123triage, 124Madame Turcotte is called to the doctor ... (and she talks about being osti community garden since he arrived) ..... 125triage, 126triage, 127triage, 128triage, 129triage, 130triage 131triage, 132triage, 133triage, 134triage, 135triage 136triage ... 137triage 138triage. 139 sorting .... I wedged my camps with my beheading fingers ... F0ckUFf ... (Original) 119 triage, 120triage, 121triage,122triage,123triage,124Madame Turcotte est appelé au docteur...( pis elle jase dde sont osti de jardin communautaire depuis que chu arrivé).....125triage,126triage,127triage,128triage,129triage,130triage 131triage,132triage,133triage, 134triage, 135triage 136triage... 137triage 138 triage. 139 triage.... Jai calisser mon camps avec mon doigts décapiter... F0ckUFf...

Felippe K

The ophthalmology clininc lacks respect for its patiants letting people waiting for hours and hours! They are for sure understaff in terms of doctors. Appointment at 1:30pm an at 4pm i was call for the triagging! I am not sure what time they the doctor will call me. The issue is that they forget people have other appointments to go, like picking up the kids at the daycare! This was not the first time here! Every time is the same. First time i came i arrived at 10am and i was called at 3pm! It a lack of respect with people.

Alissia josef

(Translated) The service was poor. Mix the cases of covid with children who have gastroenteritis in an icy room called the lukewarm zone, forbidden to go out. Waiting times are long and reception staff not terrible. Bad experience at the end I bought some medicine at the pharmacy. (Original) Le service était médiocre. Mélangent les cas de covid avec des enfants qui ont de la gastro entérite dans une salle glaciale nommée zone tiède, interdit de sortir .Délais d'attente est long et personnel de l'accueil pas terrible. Mauvaise expérience à la fin j'ai acheté des médicaments à la pharmacie .

Naaz Jam

I’m talking about the gynaecology and obstetricians here, 10/10. Everyone is super nice and professional! I’m talking about the doctors, nurses and even receptionists! I’ve had a great experience with their team and the hospital itself is nice and clean. I would recommend this hospital over others

ItsShay

Worst hospital I’ve ever been to. Came in an ambulance because I had an asthma attack, they had a nurse do a test on me then sent me to the waiting room. Waited to see a doctor for hours. I came in around 9pm left the hospital at 5am without seeing a nurse or a doctor

Richard Abrahams

OK not sure about the Emergancy area but i had the best experience you could wish for. I had Mohs sergery done and reading reviews, on top of being an anglophone, i was ready for a bit of a struggle. I experienced the nicest staff that where very helpful Especially when the heard me struggle in french. So don't listen to the media and complaints about language issues. At least in the section i was it was excellent.

Quasartone

(Translated) I send my information for a CT scan, 3 months after I call for a follow-up, I am told it is missing the phone number to my dosiser? Huuuh ??? 4 months later I receive a letter saying that they tried to join me without success (I never had a call). I leave 2 messages before someone reminds me ... 2 weeks later ... I'm still waiting 1 month to be called by saying: There is too much waiting (Oh! Serious? I'm just 8 and a half months away ... I'm transferring your request to RadiologiX Today, I'm going to RadiologiX, who tell me: "Why this hospital has given you to us, we do not have CT Scan !!! "Almost 1 year of lost, a big naughty fat !!! But what incompetence! (Original) J'envoie mes informations pour un CT Scan, 3 mois après j'appelle pour un suivi, on me dit qu'il manque le numéro de téléphone à mon dosiser ? Huuuh ??? 4 mois encore après je recois une lettre qui dit qu'ils ont essayé de me rejoindre sans succès (J'ai jamais eu d'appel). Je laisse 2 messages avant que quelqu'un me rappelle ... 2 semaines plutard ... J'attends encore 1 mois pour qu'on m'appelle en me disant : Il y a trop d'attente (Oh ! Sérieux ? Ca fait juste 8 mois et demi que j'attends ..., on transfère votre demande à RadiologiX. Aujourd'hui, je vais chez RadiologiX, qui me disent : "Pourquoi cet hôpital vous a remis à nous, nous n'avons pas de CT Scan !!!". Presque 1 année de perdu, un mechant gros niaisage !!! Mais quel incompétence !

Vanessa Ouellette

Super belle experience

Borami Son

Very rude staff. Don't waste your time.

Chillin Reptilian

(Translated) Super nurses who chib you after when you scream for pain because of a serious injury following an accident! Thank you for your compassion, ladies! (Original) Des super infirmières qui te chiâlent après quant tu crie de douleur à cause d'une blessure grave suite à un accident! Merci de votre compassion mesdames!

Erasmo Magoulas

I went back today, around 5.30 pm for a following up, after I got a little intervention to remove a cyst which has been done 3 days before.The health worker who was after me, today, for curing the wound and changing the gaze, was came in and out to the room, couple of times, with the same par of gloves. Unbelievable! If I would've said something about it, as a remark, I probably would got a fightback, and put on hold for hours for complaining and for being a trouble maker. Physicians in particular and health care personnel in general in Canada are so pretentious, affected and arrogants, they probably believe about themselves, they are the Oracle of Delphi of modern times, or at least, part of the staff of the School of Athens.

Diane Clavel

(Translated) Well done for this dedicated staff nothing is Perfect. Thanks to Dr. Mabon for his skill. A note of excellent. (Original) Bravo pour ce personnels dévoué rien n'est Parfait. Merci au dr Mabon de ses compétences. Une note d excellente.

Najla Mesrar

(Translated) Worst emergency ever, COViD-19 or not the staff are unprofessional, no humanity. (Original) La pire urgence ever, COViD-19 ou pas le personnel n’est pas professionnel, aucune humanité.

patrick master

(Translated) a big 0 thank you (Original) un gros 0 merci

Jaysus

(Translated) I do not recommend the Maisonneuve-Rosemont Hospital in any way. Seeing her friend make herself laugh in the face, say that she makes up stories and that she is a liar by a secretary who did not want to say her name today at 1:19 pm is stupid. All this because they are not able to note in their file the appointments and the operations that people give. I respect the people who work in the hospitals but when they have come to disrespect people, it doesn't work. I have made a complaint already and I will not be embarrassed to make another one if it happens again. (Original) Je ne recommande aucunement l'hôpital Maisonneuve-Rosemont . Voir son amie se faire rire dans face , dire qu'elle invente des histoires et qu'elle est une menteuse par une secrétaire qui n'a pas voulu dire son nom aujourd'hui à 13h19 , c'est stupide . Tout ça parce qu'ils ne sont pas capable de noter dans leur dossier les rendez-vous et les opérations qui donne aux gens . Je respecte les gens qui travaillent dans les hôpitaux mais quand ils sont venus à manquer de respect aux gens , ça ne passe pas . J'ai faite une plainte déjà et je serai aucunement gênée d'en faire d'autre si ça se reproduit .

Francis D-Trepanier

(Translated) 3rd floor clinic good service (Original) clinique au 3e étage bon service

Hunter Striker

(Translated) They took good care of me. The doctor, nurses and attendant, all in the ZER Zone of the emergency. Thanks to the team. (Original) Ils se sont bien occupé de moi. Le docteure, les infirmiers et la préposé, tous dans la Zone ZER de l'urgence. Merci à l'équipe.

Clovis Le Roy

(Translated) there is no garlic bread (Original) ya pas de pain a l'ail

VLADIMIR CAIDOR

(Translated) Overall it's good. (Original) Dans l'ensemble c'est bon.

Souleymany Sylla

(Translated) Hospital worthy of a Third World dispensary. (Original) Hopital digne dun dispensaire du tiers monde.

Guillaume Tremblay

(Translated) Most doctors are really fantastic except for one or two singularly cabochons. (Original) La plupart des médecins sont vraiment fantastiques à l'exception d'un ou deux singulièrement cabochons.

Raymonde Fortin

(Translated) As for the urgency we will iron! !!! It's totally incompetent as an organization (Original) Pour ce qui est de l'urgence on repassera! !!! C'est d'une incompétence totale comme organisation

Jean-Baptiste Berthier

(Translated) Worst experience of my life and that of my spouse. The place is dilapidated and the staff completely dehumanized. The worst hospital in Montreal from my point of view! (Original) Pire expérience de ma vie et de celle de ma conjointe. Le lieu est vétuste et le personnel complètement déshumanisé. Le pire hôpital de Montréal de mon point de vue!

Amoeba proteus

(Translated) The telephone system is rotten. HMR can call me but don't try the opposite! you will NEVER get there! Never seen so many floor workers yelling at each other like this. In front of you. Unsightly. I was hospitalized for 4 days and saw only one cleaning attendant ONLY once for the floor and the toilet. Before you are hospitalized, count your white blood cells .... they will be very busy .... (Original) Le système téléphonique est pourri. HMR peut m'appeller mais ne tentez pas l'inverse! vous n'y arriverez JAMAIS! Jamais vu autant d'employés de plancher s'engueuler entre eux autres comme ca. Devant toi. DIsgracieux. J'ai été hospitalisée 4 jours et n'ai vu passer qu'un préposé à la propreté UNE SEULE fois pour le plancher et la toilette. Avant de vous faire hospitaliser, comptez vos globules blanc....ils seront forts occuppés....

Queen Elizabeth Ortiz

(Translated) Even though we arrived by ambulance, they made us wait almost 7 hours for a head injury. (Original) Même si on est arriver en ambulance, ils nous ont fait attendre presque 7 hrs poir une blessure à la tête.

Alain Johnson

(Translated) Functional external clinics, presence of volunteers to inform and guide (Original) Cliniques externes fonctionnelles, présence de bénévoles pour voys renseigner et guider

P.J. L.J.

I've been waiting here for over 4 hours now, still haven't gotten to see a doctor regardless of there being no patients in the waiting room.

geneviève H

(Translated) Since his arrival by ambulance ... my father is in the emergency room .. I chose to make the ambulance trip to accompany him and be well on the facts because his condition is serious ... it was 1hr am ... on I told the family room so I wait for a nurse would come to see me ... she has never come elsewhere .. it is 5hrs 30 am and I just realized that I let me rot here for nothing ... and no news since I landed this damn ambulance. I would have gone home if I had been told that it was okay ... it is under observation and stable and it is later in the morning that a specialist will be on duty to treat it. I'm just waiting for the public transport to resume ... I may have more information on the phone now .. (Original) Depuis son arrivée par ambulance... mon pere est aux urgences..j ai choisi de faire le trajet en ambulance afin de l accompagner et d etre bien aux faits car son etat est sérieux... il était 1hr am ... on m a indiqué le salon des familles afin que j aille attendre une infirmiere viendrait me voir ... elle n est jamais venue d ailleur.. il est 5hrs 30 am et je viens de realiser qu on m a laisser pourrir ici pour rien... et sans nouvelles depuis que j ai débarqué de ce foutu ambulance. Je serais allé chez moi si on m' aurait prevenu que ca va ... il est sous observation et stable et que c'est plus tard en matiné qu'un specialiste sera en poste pour le traiter. Ĺà j attends juste que les transports en commun reprennent... j aurai peut etre plus de renseignements au telephone tantot..

Barbara Radford Alfonso

As an Anglo who speaks little or no French, I was treated with respect and kindness. Everyone did their best to serve me in my mother tongue. No one failed. Thank you, You are the BEST of what the hospital system says in Quebec and how we as a bi-lingual society cares for everyone. Do not be discouraged by a few bad apples who make noise..

Top Goy

(Translated) Very long at all professional (Original) Très long aucunement professionnel

Cliff Martin

No english website. Shame on you

Eugenie Robitaille

(Translated) The volunteers are incredibly kind. Why is hema Quebec not there all the time ?????? (Original) Les Bénévoles sont d’une gentillesse incroyable. Pourquoi hema Quebec n’est pas là tout le temps??????

Angelika Sadykova

(Translated) For the incompetent appointment center (Original) Pour le centre de rendez-vous incompétent

jeanne trepanier

(Translated) really disappointed with this hospital the evening team has urgency, really arrogant, rude there are some who have no place in laddans job change it does not suit you .m not able to ask a question without this revive board enough solid we waited 2 hours for a prescription and not to mention the world waiting for hours and hours in the waiting room we would have to be patient without telling them a word they just think about them do not think about the poor world who are the one since 36 hours to wait before seeing the doctor fatigue installs for everyone.they want to be treated as the world but they respect patients also giving giving .I do not put all the blame on the personal there is some are more humane than others. but the evening team is really disappointing no manner of respect, arrogant, enraged. it's not the fault of the patients I would make you notice the conditions that you live, the patients also pay the price. (Original) vraiment decu de cette hopital l équipe de soir a l urgence ,vraiment arrogant,impoli il y en a qui ont pas leur place ladedans changer de job ca ne vous convient pas .meme pas capable de poser une question sans ce faire revirer de bord assez solide,nous avons attendu 2 heures pour une prescription et sans oublier le monde qui attende des heures et des heures dans la salle d attente nous faudrait etre patient sans leur dire un mot ils pense juste a eux pense pas au pauvre monde qui sont la depuis 36 heures a attendre avant de voir le docteur la fatigue s installe pour tout le monde.ils veulent se faire traiter comme du monde mais qu ils respectent les patients aussi donnant donnant .je ne met pas tout le blame sur le personnels il y en a qui sont plus humain que d autre. mais l équipe de soir c est vraiment decevant aucune maniere aucun respect ,arrogant ,enrager. c est pas la faute des patients je vous ferais remarquer les conditions que vous vivez,les patients aussi en paye le prix.

Magaly Lopes Nunes

(Translated) The first time I came, I waited for 10 hours and now it's been 6 hours that I wait with severe pain and nobody can tell me how long it will take (Original) La première fois que je suis venue, j’attendais pendant 10 heures et maintenant ça fait 6 heures que j’attends avec des fortes douleurs et personne sait me dire combien de temps ça va prendre

Luc Lamoureux

(Translated) Best opthamolgue (Original) Meilleures opthamolgue

Saulo Moreira

The worst service possible. What I saw there is that even if you're dying, you need to convince them that you're dying. You'll meet there people waiting for 10, 12, 15 hours (!!!), others fainting and still are not taken seriously. It's actually revolting, they are even disrespectful and rude. They will even insult you if you try to communicate in English. They know most of people are starving there and will end up leaving the waiting room, but... they simply don't care.

Ezy Shop

(Translated) Hospital to die quickly (I'm talking about the emergency of course ,,, 12 hours of waiting to see a doctor burn with fatigue and who jokes while you are ill !!! All this to go to another emergency the next day (Original) Hopital pour mourir vite (je parle de l urgence bien sur ,,,12 heures d attente pour voir un docteur brûler de fatigue et qui fais des jokes pendant vous allez mal !!!n importe quoi Tout ça pour aller dans un autre urgence le lendemain

Alexandre Saoghal

(Translated) Worst hospital in the region. I had an accident several years ago [a car picked me up on a bicycle] which resulted in head trauma / concussion [I was unconscious for 3 ~ 4 hours]. Well, as soon as I woke up, I was sent home without any long-term medical follow-up [which they would have expected to do according to what my psychiatrist & other medical specialists have told me recently]. My symptoms did not appear until much later without my having the support requested and required. Without support, follow-up or medical support, I continued my life [studies & work] until my symptoms took a huge gain last year which forced me to stop work. I even have a friend whose sick father was operated on and barely finished and still comatose under general anesthesia and in a hospital gown, he was seated in the hallway on the chairs [there or people can wait for taxis and so on.] and then called my friend to pick him up. Cane manure this hospital there. (Original) Pire hôpital de la région. J'ai eu un accident voilà plusieurs années [une voiture m'a ramassé à vélo] qui en à résulté à un trauma crâniens/commotion cérébrale [j'ai été inconscient pendant 3~4 heures]. Et bien, a peine réveillé, j'ai été renvoyé chez moi sans aucun suivis médical sur le long terme [ce qu'ils auraient été supposer faire selon ce que mon psychiatre & d'autres médecins spécialistes m'ont dit récemment]. Mes symptômes ne sont apparus que beaucoup plus tard sans que je puisse avoir le soutient demandé et requis. Sans soutient ni suivis ni support médical j'ai continué ma vie [études & travail] jusqu'à temps que mes symptômes prenne un gain énorme l'année dernière qui m'a forcé à arrêter le travail. J'ai même un ami de qui sont père malade y à été opéré et à peine l'opération fini et encore comateux de l'anesthésie général et en robe d’hôpital, il à été assis dans l'entré sur les chaises [là ou les personnes peuvent attendre taxis et etc..] et ont ensuite appelé mon ami pour qu'ils viennent le chercher. Du fumier en canne cet hôpital là.

Garry Papillon

Despite covid, the hospital staff were very prompt and courteous

Said Morjanani

(Translated) Nice team ... except that we get old and we freeze in it (Original) Belle équipe...sauf qu'on vieilli et qu'on gèle dedans

zainab Moumen

(Translated) I am at my 9h wait (in the emergency room) when there are not many people .. I have been sleeping since 11 am .. if something bad happens to me it will surely be because of here (Original) Je suis a mes 9h d'attente (au urgences) alors que y a pas beaucoup d monde .. je seign depuis 11heurs .. si qlq chose de mal m'arrive ca sera surement a cause d'ici

Mélissa JB

(Translated) I found myself in hospital following a consultation with a doctor from the walk-in clinic at the GMF Pointe-aux-Trembles clinic. At 4:50 p.m. I had a piece of paper so that when it was drawn up he would call the HRM ENT staff as soon as I arrived. Depending on my condition .. I arrived at HMR at 5:45 p.m. I presented my paper to the triage and the nurse directly contacted the ENT specialists after my evaluation. The nurse was really incredibly kind I must admit. At 9:15 p.m. ... I had done the triage, I was seen by the doctor, I had a consultation with the ENT the next day, I was on intravenous fluid and I had done a radio. I did the night at the hospital and I am seriously dragged to the small care, after 3 days of agony, I really feel revived. Thank you to all the staff from the bottom of my heart. (Original) Je me suis trouver retrouvé à l'hôpital suite à une consultation avec un médecin du sans rendez-vous de la clinique GMF pointe-aux-trembles. À 16h50 j'avais un papier pour que au trirage il appel les ORL de HRM dès mon arrivé. En fonction de mon état.. Je suis arrivé à HMR à 17h45. J'ai présenté mon papier au triage et l'infirmière à directement contacté les ORL après mon évaluation. L'infirmière était vraiment d'une gentille incroyable je dois l'avouer. À 21h15... J'avais fait le triage, j'étais vue par le médecin, j'avais une consultation avec l'ORL le lendemain,j'étais sur soluté en intraveineux et j'avais effectué une radio. J'ai fais la nuit à l'hôpital et on me traine sérieusement au petit soin, après 3 jours d'agonie, je me sens vraiment revivre. Merci à tous le personnel du fond du coeur.

Nathalie Glaude

(Translated) Messy to the max. Unbelievable. (Original) Malpropre au maximum. Pas croyable.

Lamara M Inspired

Blue wing. went there for an emergency detached retina. appointment at 11:50 got there at 10:50 and registered and was all set by 11. waited till 2:30 to see a nurse who put drops in my eye. then waited till 4:30 and was told there was a possible 2-2 1/2 hour wait as by 4 pm they had only seen the 10 am appointments. the only reason I am giving this place two stars is the young woman at reception was efficient and cordial..it was downhill from there. horrible experience, so old and dated and totally incapable of managing their appointments. avoid at all costs. ps. if you are an English only speaker you will have a difficult time here. I speak both so it was not an issue.

lino cappella

I'm here as I'm writting this review. I've been sitting in the ER with a broken ankle for 11 & a half hours now. This shouldn't be the norm at all.

Justyne Tessier

(Translated) I did not wait to see a doctor at the polyclinic! Everything was done very quickly and I had my diagnosis in 30min (as long as I met the doctor) with x-rays thorax and tt (Original) Je n'ais pas attendu pour voir un médecin à la polyclinique! Tout s'est fait tres vite et jai eu mon diagnostique en 30min (du moment que jai rencontrer le médecin) avec les radiographies di thorax et tt

Gabriel Perron

(Translated) practically 12 hours for a result danalise urine for my girlfriend that had to do a severe urinary tract infection is anything like a lambineux gain and it's not the first time it arrives! poor service ! money spend for nothing and the doctor sleeps on the job and is awake just for the ambulance! (Original) pratiquement 12h pour un resultat danalise d'urine pour ma copine que devait faire un infection urinaire severe cest du nimporte quoi une gagne de lambineux pis cest pas la premier fois que sa arrivent ! mauvais service ! argent depenser pour rien et les medecin dorment sur la job et se font reveiller juste pour les ambulance !

Cierra Johanne

i went in at 1:30am and left the next morning at 6:00 am & there was only 6 people before me!! for them to tell me that i need to book my own appointment for a ct scan at 8:30am and sent me home..when i called in the morning at 8:30 they told me theyll call me back with the time and date of my appointment....not knowing what i have... finally after finding out what i have the doctor didnt even give me details on what procedures to follow in the mean time untill my surgery just prescribed pain meds and sent a nurse with my prescriptions ! very poor service and when i call the reception at the emergency their so rude with such snoby attitude its unbelievable . they dont even try and help you its as if they just want to get rid of you and dont even take the time to try and understand why your calling.

Jean Mathieu

(Translated) Hopital Maisonneuve Rosemont is an excellent hospital by the quality of all its empoyes I know because this hospital is my employer depuit now almost 13 years (Original) Hopital Maisonneuve Rosemont est une excellent Hopital de par la qualite de touts ses empoyes je le sait parceque cette hopital est mon empoyeur depuit maitenant pres de 13 annees

C Wail

(Translated) Breathing difficulties, pneumonia which gets worse despite the antibiotics, tension of 162/100 while I am 7 months pregnant, I spit bloody mucus ... I am put in last priority, and next to that guys who cough a little and wear like charms with their little pharyngitis pass before me, it makes no sense of squeak! After 7 hours without being taken care of, I ended up going home because if I have to die I like it as much in my bed surrounded by my husband and my daughter as alone on an uncomfortable seat d urgency in the most total indifference. It is the last time that I set foot there because it is the same every time. When we came with our daughter who had 1 month 39.5 of fever, completely lethargic and who refused to drink we had waited 11h they had also put us in last priority ... Frankly it is better to spend the night in the comfort of your home with just as much risk of not surviving the night since anyway you are not taken care of in this emergency. We are left to die in the waiting room. It is better to wait until morning and go see your family doctor who then refers us to the hospital and there, weirdly, we are taken right away ... NB: the rest of the hospital, however, is 5 stars (surprisingly, this glaring difference between the rest of the hospital, which is A1, and emergencies where you can die without anyone caring) (Original) Difficultés respiratoires, pneumonie qui empire malgré les antibiotiques, tension de 162/100 alors que je suis enceinte de 7 mois, je crache des glaires ensanglantées... on me met en dernière priorité, et à coté de ça des gars qui toussent un peu et se portent comme des charmes avec leur petite pharyngite passent avant moi, ça fait aucun criss de bon sens! Après 7 heures sans qu'on s'occupe de moi, j'ai fini par repartir chez moi car si je dois mourir j'aime autant que ce soit dans mon lit entourée de mon mari et ma fille que seule sur un siège inconfortable d'urgence dans l'indifférence la plus totale. C'est la dernière fois que j'y met les pieds car c'est chaque fois pareil. Quand nous étions venus avec notre fille qui avait 1 mois 39.5 de fièvre, complètement léthargique et qui refusait de boire on avait attendu 11h ils nous avaient mis aussi en dernière priorité... Franchement vaut mieux passer la nuit dans le confort de son foyer avec tout autant de risques de ne pas survivre à la nuit puisqu'anyway on n'est pas pris en charge dans cet urgence. On nous laisse crever dans la salle d'attente. Il vaut mieux attendre le matin et aller voir son médecin de famille qui ensuite nous réfère à l'hôpital et là, bizarrement, on est pris tout de suite... NB: le reste de l'hôpital cependant est 5 étoiles (surprenant d'ailleurs cette différence flagrante entre le reste de l'hôpital qui est A1 et les urgences où tu peux bien crever sans que personne s'en soucis)

Neutral Fog

No comment...

Sophia M

Waited at the hospital for several hours due to terrible abdominal pain. I have a medical condition which is has a risk of torsion. Apparently, it was not urgent enough; there was an estimate of 10 hrs to see a doctor even after the wait. Had difficulty at the hospital as everything was in French, could not properly talk about my symptoms and conditions due to communication.

Albertina De barrera

(Translated) Malicious attention more than 10 hours waiting in emergency (Original) Malícita atención más de 10 horas esperando en emergencia

Réal Falardeau

Don't expect too much from the system......if you want speed, go to the USA and pay a fortune, or sit and wait .......it's free!!!

Lolo Trix

(Translated) I have ten bad experiences at this hospital! -10000 stars would not even be enough. Abdominal pain, I bleed, I cry. The doctor analyzes and weighs me incredibly hard on the abdomen and sticks his fingers into the opening without saying anything. Far from being sweet !!! A story among so many others. Been 3x in a month for the same problem, the doctor confirmed to me that I had a urinary tract infection and put me on antibiotic. I had cramps in my arms all day long, it even woke me up at night. Dizziness, nausea. Finally, I went to the children's pavilion since the incompetent had made it clear to me that he could do nothing for me. Not even 5mins in the office of the other doctor, and hop in hospitalization. I should have sued this doctor. Place to be avoided at all costs if you do not have a specialist. It is absurd to have such a decreasing system. Last thing, more than 3 times they lost my urine samples. And when I asked why I had been waiting for hours for a urinalysis, they would ask me to go sit down. No need to say that I waited tens of hours several times. (Original) J'ai une dizaine de mauvaise expérience a cet hôpital! -10000 étoiles ne serait même pas assez. Douleur abdominale, je saignes, je pleure. Le médecin analyse et me pèse incroyablement fort sur l'abdomen et me pénètre ses doigts dans l'orifice sans rien dire. Loin d'être doux !!! Une histoire parmis tant d'autres. Été 3x en un mois pour la même problématique, le médecin m'a confirmer que j'avais une infection urinaire et ma mit sur antibiotique. J'avais des crampes dans les bras a longueur de journée, ça me réveillait même la nuit. Des étourdissements, des nausées. Finalement, j'ai été au pavillon pour enfants puisque lincompetant m'avait bien fait comprendre qu'il pouvait rien faire pour moi. Même pas 5mins dans le bureau de l'autre médecin, et hop en hospitalisation. J'aurais dû poursuivre ce médecin. Place a éviter a tout prix si vous avez pas un spécialiste. C'est absurde d'avoir un système aussi decrissant. Dernière chose, plus de 3 fois ils ont perdus mes échantillons d'urine. Et quand je demandais pourquoi ça faisait des heures que j'attendais pour une analyse d'urine, ils me demandaient d'aller me rassoir. Pas besoin de dire que j'ai attendue plusieurs fois des dizaines d'heures.

Marshallx Sean

(Translated) poorly organized nurse too arrogant waiting time 14 hours and more, wait or die that is their motto yes it is a developed country. (Original) mal organisé infirmier(e) trop arrogant delais d'attente 14 heures et plus , attends ou crève ca cest leur devise eh oui c'est ca un pays développés .

John L (dakangelzz21)

I would tell you once. Please avoid going to this hospital I would have serious allegations with this doctors. We hospitalized one of my loved ones because of cancer. We would wait hours for the doctor to come and we would wait days for simple treatments. Our loved one died in front of our eyes and we are marked for life. So please if you want to save the ones you love avoid this hospital. Go to the juif hospital at least.

Iuliia _r

(Translated) Hello. We had to go urgently at Maisonneuve-Rosemont Hospital to have a contact lens removed that my daughter put on for the first time. The lens was stuck to his eye by suction ... the doctor saw us within 30-40 minutes, and he managed to remove this lens! The staff were super polite. In addition because of the stress experienced we forgot glasses that cost 800cad there ... and when we returned to reception they returned our glasses! You are our heroes! Thank you very much for your professionalism, your patience and for your work! (Original) Bonjour. On était obligé d'aller à urgence à l'hôpital Maisonneuve-Rosemont pour faire enlever une lentille cornéenne que ma fille a mis pour la première fois. La lentille était collé à son oeil par effet de suction... le médecin nous a vu dans le délai de 30-40 minutes, et il a réussi d'enlever cette lentille! Le personnel était super poli. En plus à cause du stress vécu on a oublié des lunettes qui coûtent 800cad là bas... et en y retournant à la réception ils nous a retourné nos lunettes! Vous êtes nos héros! Merci beaucoup pour votre professionnalisme, votre patience et pour votre travail!

Roseann Joy Braley

Horrible, horrible service. Rude, angry, indifferent and the slowest on the island. Please go ANYWHERE else but here!

JB B-A

Oftalmologie ,I came to check out my eyes.they take control over social distancing and again the covid 19.

Mohamed Bilachi

(Translated) Dear Doctor Jonathan noujaim I wanted to thank you for the support and understanding you have shown me throughout my treatment. You always told me that I was not that bad as a patient. Let me tell you, I'm still not convinced. But anyway, your honesty and empathy made me feel good. I would also like to thank your healthcare team. She did an exceptional job. You all taught me to live despite the disease and it is wonderful. Today, I have resumed my marks and my new lifestyle suits me well. However, it was not won for me to accept all this ... I wish you a pleasant life and a very good continuation. And I am grateful for all the efforts you made in your field of surgeon I ask the good god who keeps you for us Thank you and a thousand times thank you Your mohamed bilachi patient (Original) Cher Docteur Jonathan noujaim Je tenais à vous remercier pour le soutien et la compréhension dont vous avez fait preuve à mon égard tout au long de mon traitement. Vous m'avez toujours dit que je n'étais pas si terrible comme patient. Laissez-moi vous dire que je n'en suis toujours pas convaincue. Mais quoi qu'il en soit, votre honnêteté et votre empathie m'ont fait du bien. Je souhaite aussi remercier votre équipe soignante. Elle a fait un travail exceptionnel. Vous tous m'avez appris à vivre malgré la maladie et c'est magnifique. Aujourd'hui, j'ai repris mes marques et mon nouveau mode de vie me convient bien. Pourtant, ce n'était pas gagné pour que j'accepte tout cela... Je vous souhaite une vie agréable et une très bonne continuation. Et je suis reconnaissant pour tout les efforts que vous faite dans votre domaine de chirurgien Je demande aux bon dieu qui vous garde pour nous Merci et mille fois merci Vôtre patient bilachi mohamed

jey m

(Translated) I was so worried when I read all these comments, negative I injured my finger on the nail with an iron bar in a fairly violent way. The pain is intense and I was afraid for my finger, some people stayed more than 10 hours in the emergency room. Valérie, one of the nurses, was exemplary and very welcoming to me: more than anything she did everything to optimize my time. In all and for all I had to spend less than 1h15 my finger was treated and an appointment for the next day at 10h in the radiology department to check for a potential fracture.I know that the staff said that they did a lot with few means j really appreciated my experience and felt that everything was done despite a lack of staff. Thank you and good luck (Original) J'étais tellement inquiet à la lecture de tous ces commentaires, négatif je me suis blessé au doigt au niveau de l'ongle avec une barre de fer d'une façon assez violente. La douleur est est intense et j'avais peur pour mon doigt, certaines personnes sont restés plus de 10 heures dans les urgences. Valérie, est une des infirmières a été exemplaire est très avenante envers moi : plus que tout elle a tout mis en œuvre pour optimiser mon temps. En tout et pour tout j'ai dû passer moins de 1h15 mon doigt était traité et un rendez-vous pour le lendemain à 10h au service de radiologie pour vérifier une potentielle fracture.je sais que le personnel affirmiez fait beaucoup avec peu de moyens j'ai vraiment apprécié mon expérience et est senti que tout était mis en œuvre malgré en manque de personnel. Merci à vous et bon courage

malik mati

(Translated) I find that the service is poor I would have preferred to stay at home. The waiting time is very long (Original) Je trouve que le service est médiocre j'aurai préféré rester chez moi .le temps d attente est tres long

émilie la

(Translated) I was hospitalized almost 2 weeks for my delivery. The nurses are mostly nice and helpful, but for the girls who answer calls at the front at the post, rude pffffff, ineffective, hang up on you, no understanding, and are clearly too overwhelmed by their work! (Original) J'ai été hospitalisé presque 2 semaines pour mon accouchement.Les infirmières sont gentilles et serviables pour la plupart, mais pour ce qui est des filles qui répondent aux appels à l'avant au poste pffffff impolies,inefficace,te raccroche au nez,aucune compréhension,et sont clairement trop débordé par leur travaille!

matthew cruz

worst place to give birth!!! On our last day the doctor gave us the all okay to go home at 8am!!! It's now almost 12 pm and still no social worker to allows us to go home!!! We are exsausted we got less then 3 hours of sleep not there fault but still some comapassion would be nice. Last time I come here!!!

merouane merouane

(Translated) wait 8 hours with a hole in my son's stomach. and sitting in very uncomfortable chairs is a disgrace to our health care system. and no display a person comes screaming the names of people in our ears. Very disapointed . I'm going home. (Original) attendre 8 heures avec un troue dans le ventre de mon fils. et assis sur des chaises très inconfortable c'est une honte pour notre système de santé. et aucun affichage une personne vient hurler le nom des gens dans nos oreilles . Très déçue . je rentre chez nous.

BIODERMOIL

(Translated) Very good medical follow-up especially in oncology (Original) Très bon suivi médical surtout en oncologie

Marwa ben salah

(Translated) Very bad experience in this hospital so much j, been regretted to come to them I give - 0 (Original) Très mauvaise expérience dans cette hôpital tellement j,été regretté de passer chez eux je donne - 0

BM

(Translated) We are expecting too much! Dozens of hours of waiting! Service of trust and excellence. (Original) On attend beaucoup trop! Des dizaines d’heures d’attente! Service de confiance et d'excellence.

Jose RC

(Translated) Worst service you can get in a hospital, do not waste your time (Original) Pire service qu'on peut avoir dans un hôpital, ne perdez pas votre temps

Caroline Houle

(Translated) The doctors I saw were competent and very dedicated (Original) Les médecins que j'ai vus étaient compétents et très dévoués

Thierry Lachance

(Translated) It is new in many places, beautiful efficient design ..... but still a lot of renovation to do. It's overcrowded !!!! (Original) C’est neuf a bien des endroits, beau design efficace.....mais encore bcp de rénovation a faire. C’est surpeuplée!!!!

Jsr Nic

Awful, awful service. Call to have stool bag changed and replace with a new one. No one never came. Nurses and Nurses aids are always always on their phone and talking very loud in the hallway. Worse place to be when you are in need of help. Vraiement, vraiment déçu avec leur service. Vous pouvez rentre ici pour mourir facilement.

Makeuptouch by Sonia

(Translated) The employees are friendly but even if you have a medical appointment they make you wait minimum 2 hours no common sense. They tell you to put your file in X place then other people come to put them on top so those who arrive after you go before you. I wonder if they go by priority appointments. No sense in addition to any parking in the surrounding area and expensive parking inside plus they make you wait for hours. (Original) Les employés sont aimables mais même si tu as un rendez vous médicale ils te font attendre minimum 2 heures aucun bon sens. Ils te disent te mettre ton dossier a X place puis d'autres personnes viennent mettre leur par dessus alors ceux qui arrive après toi passe avant toi. Je me demande bien sils vont par priorité des rendez vous. Pas de bon sens en plus aucun stationnement dans les alentours et le stationnement a l'intérieur cher en plus qu'ils te font attendre des heures.

Jazmine Green

A massive hospital but well organized. Staffs are very friendly and helpful, even some of them don't speak English well but they still try their best to help. There are many aged people who help you with the directions, locations, and informations. That's great!

Trebor Trahkcol

I think they are looking for patients with private insurance to treat and rip off the private insurance company of these patients, plus I think they are pumping oxygen or something into the patients waiting area to make you feel better so you would leave and they don’t have to treat you at all. Be very careful when you go to Maisonneuve Rosemount Hospital, your parents can go in with a simple fluid build up and leave in a body bag.

Ica Rum

(Translated) They told me that they will call me to make an appointment to test to see if my condition is bad ... It's been 8 months now and no call. I called once a week for 8 months (so more than 30 times in all), at all possible times of the day. Could not join the department in question. What do I do during this time? I'm dying? (Original) Ils m'ont dit qu'ils vont m'appeler pour prendre rendez-vous pour faire des tests pour voir si ma condition est grâve...Ça fait maintenant 8 mois et pas d'appel. J'ai appelé une fois par semaine depuis 8 mois (donc plus de 30 fois en tout), à tous les moments possible de la journée. Impossible de rejoindre le département en question. Je fais quoi durant ce temps là? Je crève?

Gabriela Bosso

(Translated) Frankly my experience in this emergency was flat because I wait in the room they call me they tell me that its too urgent pa so we will put me an appointment at the polyclinic and the ace at the reception they tell me that it has more room frankly I do not recommend ???????????? (Original) Franchement mon expérience a cette urgence a été plate parce que j’attend dans la salle on m’appelle on me di que ses pa trop urgent donc on va me mettre un rendez vous à la polyclinique et l’as à la réception on me di que il a plus de place franchement je vous déconseille ????????????

Boudrias Myriam

(Translated) for ambulance ambulance Ambulance as well (Original) ses pour urgence ambulancière Ambulancier aussi

insulationking

(Translated) There’s a tim hortons in it (Original) Ya un tim hortons la dedans

Virginie Vachon-boudrias

(Translated) I go there to see my pediatrician and she is very nice when I have appointments (Original) Je vais là pour aller voir mon pédiatre et elle est très gentille quand j'ai des rendez-vous

Alexandra D.

(Translated) 3 hours of waiting for a consultation which lasts 5 minutes. Patients who arrive after me come before me when I have been waiting 2 ~ 3 hours. I ask the nurse why patients who have been waiting for 5 minutes pass before me when it's been 3 hours that I wait and she just said to me "the doctor takes the documents at random" (besides that he arrived it’s frustrating to wait so long seriously (Original) 3 heures d'attentes pour une consultation qui dure 5 minutes. Des patient qui arrivent après moi passent avant moi quand ca fait 2 ~ 3 heures que j'attends. Je demande à l'infirmière pourquoi des patients qui attendent depuis 5 minutes passent avant moi quand ca fait 3 heures que j'attends et elle m'a juste dit "le medecin prend les documents au hasard" ( en plus qu'il est arrivé en retard ), c'est frustrant d'attendre aussi longtemps sérieusement

Mazahir Mammadov

Worst hospital in mtl

Stephanie Deault

Did blood test, took 3 hours for results. Did CT scan, took 3hrs for results Got my eyes checked... Waited 3 hrs for results. They said that everything was good except my blood... They wanted me to stay u til 8 am to see a neurologist.. ( I got to the hospital 4pm on the 24th...they told me the neurologist would be here for 8 am next day... And it's 12 pm the 25th and I still haven't heard a Word from them.. waste of time.

Fannouch D. C

(Translated) to all the people who pity on the service of health ... that it is with HMR or elsewhere you cry on our job whereas one tears, yes as in ALL the jobs there are of the world which do not do their job but stop lashing out at us behind your screen, you do not know the working conditions of ALL the employees of the hospital ... the patients too can be very naughty and be patronizing by nature. (Original) à tous les gens qui chialent sur le service de santé... que ce soit à HMR ou ailleurs vous chialez sur notre job alors qu'on en arrache, oui comme dans TOUS les emplois y'a du monde qui ne font pas leur job mais arrêter de vous acharnez sur nous derrière votre écran, vous ne savez aucunement les conditions de travail de TOUS les employés de l'hôpital... pcq les patients aussi peuvent être très méchants et être condescendant de nature.

benoit jacques

(Translated) Good care, courteous staff but the wait can be long in the urgency???? (Original) Bon soins, personnel assez courtois mais l'attente peu être longue à l'urgence????

Romy Toussaint

(Translated) Excellent (Original) Excellent

shraddha suman

one of the worst hospitals i have ever been to.My small baby had a fever of 38.9℃ we rushed to this hospital at 1.30 am as it was close to where we live. The worst mistake I ever did! First of all the triage nurse was acting as if she doesnt care and we were more embarrassed as she didn't talk to us in English knowing that we dont understand french. She checked my baby's temperature, it was 102.4°F. We were asked to wait in the waiting hall. My baby was getting restless. It was even cold there. We waited for like 3 hrs. After that, i went and asked the nurse to give a small blanket for my baby as he was shivering. She DENIED! NO WE CANT GIVE YOU ANY BLANKET UNLESS HE IS ADMITTED!! was her reply. I wonder how can hospital staff be so heartless. I felt so mad at her, i took my baby back home..and I am never going back to that hospital again!

Ro Eid

Multiple times I've had an appointment with a rheumatologist, after they have confirmed on phone. I go there and my name isn't on the list. My rheumy is Dr Zummer, which I wont be going back to see. Rude, interrupts and very pro pills. Can't give a single advice for natural remedies or ways to help reduce inflammations or pain. touched my back for 5 seconds and came up with assumptions that don't match the Xrays. Very confusing I'd say time wasting. he even gave me a new chronic illness but never mentioned it again... neither did my doc... VERY confusing, rude, untrustworthy. If you don't give the answer he expects to hear, he won't listen to you. he'll interrupt, write the papers, and you're out after 10 min.

fatima ezzahra sakhi

(Translated) I even give 0 stars if it exists :( (Original) Je donne même 0 étoiles si ça existe :(

nedo calucci

Very low patient oriented staff (emergency) Not very truthfull needed a scan and was told dont worry a couple of minutes. To then wait 4hrs for it but wasnt informed i had to ask by pressing the assistance button. Its been 20 years and they aways had issues with patients speed and diagnosing. Avoid.

K-ay M

(Translated) The emergency department is a little long but when the services are set up everything works, the doctors are listening as well as the nurses, I was very satisfied with the care that was given to me (Original) Le service à l' urgence est un peu long mais quand les services se mettent en place tout fonctionne, les médecins sont à l'écoute ainsi que les infirmières, j'ai été très satisfaite des soins qui m' ont été donnés

Rose Bergeron-Allard

(Translated) I really like Maisonneuve-Rosemont Hospital (Original) J'aime beaucoup Hôpital Maisonneuve-Rosemont

Mr bonbon

left to die

Mario Belanger

All the time i have been served at this hospital from the nurses to the doctors even the volunteers. Everyone maded sure i was as confortable as i could. A really 5 stars Hospital.

Manuel Bruneau

(Translated) you must FAX your prescription to make an appointment !!! welcome to 1990 !! (Original) il faut FAXER sa prescription pour prendre rendez-vous!!! bienvenue en 1990!!

Daniella B

(Translated) Loss of time in the emergency. The ladies at the registration / big lazy information who does not work during their shift, but discuss a lot (23:20) a black girl and another white girl. I will still complain. I do not advise anyone ....... (Original) Perte de temps a l'urgence. Les dames a l'inscription/informations de grosse paresseuse qui ne travaille pas pendant leurs quart de travail, mais discute beaucoup (23h20) une fille noire et une autre fille blanche. Je vais quand même porter plainte. Je ne conseil a personne.......

Ryadh Talamali

(Translated) It is midnight, I went to the sorting room and I am still waiting (since 13h) for test results durine for a child of 3 years. Lack of respect and condescendande attitude. "We do not answer him," said a doctor from the hospital team of the G. SERVICE EXCECRABLE. I do not recommend it. An elderly woman, who complains too, in a wheelchair has been waiting since 18h. (Original) Il est minuit, je suis passé a la salle de tri et jattends toujours ( depuis 13h) pour des resultats de test durine pour un enfant de 3 ans. Manque de respect et attitude condescendande. "On ne lui reponds pas" a dit un medecin de lequipe hospitalier de la porte G. SERVICE EXCECRABLE. Je ne le recommande pas. Une femme âgée, qui se plaint aussi, en chaise roulante attend depuis 18h.

François Plourde — Renard frak

(Translated) The Hospital does not respect its responsibilities towards Bois-des-Pères :( (Original) L´Hôpital ne respecte pas ses responsabilités envers le Bois-des-Pères :(

Mazaki Taki

(Translated) For some nurse in the emergency it's a big 0 lack of politeness, lack of judgment, brewing your feet like rotten fish or saying that the causes of you coming to the hospital is nothing when it is the opposite c '' is totally unacceptable to be treated began especially when one is ill who has nothing else for you however in the brief hospital unit the staff is really nice and skills with patients for my part (Original) Pour certains infirmière à l urgence c'est un gros 0 manque de politesses , manque de jugement , brasser les patiens comme fu poisson pourrie ou dire que les causes de vous venus à l hopital c'est rien alors que c'est le contraire c'est totalement inacceptable d'être traité commença surtout quand on n'ait malade qui n'a pas d autre chose pour vous cependant dans unité des hospitalisations brèves le personnel est vraiment gentils et compétences avec les patients pour ma part

Marceline Desbordes-Valmore

(Translated) WORST hospital of all my life and horror experience in emergencies. In addition, the height! It even happens that you arrive in good health and leave you handicapped! Bravo! Indeed, I went for a blood test that quickly turned into a nightmare: big arm hematoma, nerve damage and excruciating pain for months. Despite a duly completed and presented complaint, no improvement and no follow-up. Tip: NEVER put your feet on it. (Original) PIRE hôpital de toute ma vie et expérience d'horreur aux urgences. En plus, le comble ! Il arrive même que vous arrivez en bonne santé et vous repartez handicapé ! Bravo ! En effet, j'y suis allée pour une prise de sang qui a vite viré au cauchemar : gros hématome au bras, atteinte d'un nerf et douleurs atroces pendant des mois. Malgré une plainte dûment complétée et présentée, aucune amélioration et aucun suivi. Un conseil : N'y mettez JAMAIS les pieds.

Christine Gionest

(Translated) I leave a comment as a warning Do not go to this hospital. Even if your situation is urgent. Go to another hospital whichever is better. (Original) Je laisse un commentaire comme avertissement N'allez pas a cet hôpital. Même si votre situation est urgente. Allez a un autre hôpital n'importe quel sera mieux.

Bru Nette

My rendez-vous kept getting rescheduled and in the end they didn't even meet with me...

nbond100

One of the largest Hospitals in the island of Montreal and possibly Quebec. Worked there shortly as a security guard and saw very well and clearly there level of professionalism and excellence. The staff are knowledgable and friendly and mean this in a civic sense. Do not listen to the negative reviews as these are just low ballers who complain all the time. They have lots of expertise worth considering for medical purposes.

Ricardo A. Duen

(Translated) emergency, the worst service in the world. There are no doctors. all the employees walk around doing nothing (Original) urgence, le pire service au monde. Il n'y a pas de médecins. tout les employés se promène sans rien faire

I A

Actually my best ENT experience in Quebec. Doctor Louis Péloquin and all technicians and the reception ladies are at their best doing everything they can to help patients. Very clean department as well. I speak only English and had no issues at all communicating with everyone there. I went there twice once for my ear deep checking for two hours and the nurse was so helpful, polite and professional to make such a difficult and inconvenience test to be so easy and even enjoyable! The second time I went there to check my throat “ Throatoscopy “ of course I was feeling uncomfortable and scared from the Cortisone injection straight in my neck but again it was easier than expected and done very fast by a very young and professional doctor who was introduced by doctor Louis to do the test before doctor Louis gave me the good result with charming smile and funny way just as usual :) Thanks Doctor Louis for being so professional and helpful every time we need your help.

Halte no pasaran

(Translated) Excellent follow up. The staff do what they can with the means on board. Once in their files, you are guaranteed to be taken care of. Thank you to the entire urology team. (Original) Excellent suivi . Le personnel fait ce qu'il peut avec les moyens du bord. Une fois dans leurs dossiers, vous êtes assuré d'être pris en charge. Merci à toute l'équipe d'urologie .

Marius Ursu

Very bad service. Had an appointment at 1pm and did not get call even after 3pm. Doctors don't know a thing. After all the waiting time they told me they will call me on a next appointment with no answers, terrible.

Edmond Dantes

(Translated) Friendly staff at ENT. Especially the Lebanese doctor. (Original) Personnel sympathique à l'ORL. Surtout le médecin Libanais.

Samantha Sousa

We waited 7 hrs with our 2 year old who needed stitches. 7 HRS and then another hour in the doctors office before a dr came to see us. According to them every other person that was there before AND AFTER us had priority over a 2 yr old. On top of it all I'm pregnant and I was in pain. Most of the staff showed that they didn't care and that made me really angry. DO NOT go to this hospital!!!

Alexandra Papavramidi JULIEN

Worst hospital emergency I have ever been and I travelled a lot around the world in hospitals!! Arrived with my sick child of 3,5 years old with bleeding eye , swollen tonsils 39C fever and ear infection and waited to be seen from 5.30pm and left at 3am as my daughter was getting worse without any estimate or hope that we will ever be seeing by a doctor . There was apparently only one doctor on duty with tons of ambulances coming in! Why not call for extra doctor to come?the receptionist didn’t care at all or tried to be helpful even when I asked if she knows another hospital I could take my daughter to. UNACCEPTABLE in this big city of Montreal in 2019!!! I felt like I was in some 3rd world country in the jungle. Disgraceful! And I pay so much tax for this . Shame on you hospital health care ! Shame on you. I am writing this as my husband is driving around to find another hospital at 3am Thursday morning ! 10 hours waiting for nothing

2Street

(Translated) Clean and it smells good :) (Original) Propre et ça sent bon :)

Karina Huertas

One of the worst hospitals in all of Montreal

Lise Gauthier

(Translated) Know what idea to put the collection center. Next to the oncology center. We even have more room to park, for patients who need to do radiotherapy. And see their doctor. Know unacceptable. (Original) Sais quoi idée de mettre le centre de prélèvement. A côté du centre oncologie. On a même plus de place pour se stationner, pour les patients qui on besoin de faire de la radiothérapie. Et voir leurs médecin. Sais inacceptables.

felipe escobar

(Translated) I am very grateful to all the staff who assisted me. very professional and with human warmth. (Original) je suis très reconnaissant à tout le personnel qui m’a assisté. très professionnel et avec chaleur humaine.

Hassan Ayach

(Translated) Hello..... according to a recent visit to the hospital for a coronary angiography all the doctor and nurse staff are remarkable, competent, warm and attentive. big thanks for being treated with human love. (Original) bonjour..... d'après une récente visite à l'hôpital pour une coronarographie tout le personnel docteur et infirmière sont remarquables ,compétents chaleureux et attentifs.grand merci d'être soigné avec amour humain.

Maikel Rodriguez

(Translated) Anything this hospital. (Original) N'importe quoi cet hôpital.

Zeke

(Translated) Excellent service when need emergency care, but to have his record for the CSST ............ I was transferred to 3 different departments (emergency, archives, another level of archives) who send the ball back without advancing the thing ... (Original) Service excellent quand ont a besoin de soins d'urgence, mais pour avoir son dossier pour la CSST............ Je me suis faite transférée à 3 départements différents (urgence, archives, un autre niveau des archives) qui se renvoient la balle sans faire avancer la chose...

Jaysus

(Translated) I do not recommend the Maisonneuve-Rosemont Hospital in any way. Seeing her friend make herself laugh in the face, say that she makes up stories and that she is a liar by a secretary who did not want to say her name today at 1:19 pm is stupid. All this because they are not able to note in their file the appointments and the operations that people give. I respect the people who work in the hospitals but when they have come to disrespect people, it doesn't work. I have made a complaint already and I will not be embarrassed to make another one if it happens again. (Original) Je ne recommande aucunement l'hôpital Maisonneuve-Rosemont . Voir son amie se faire rire dans face , dire qu'elle invente des histoires et qu'elle est une menteuse par une secrétaire qui n'a pas voulu dire son nom aujourd'hui à 13h19 , c'est stupide . Tout ça parce qu'ils ne sont pas capable de noter dans leur dossier les rendez-vous et les opérations qui donne aux gens . Je respecte les gens qui travaillent dans les hôpitaux mais quand ils sont venus à manquer de respect aux gens , ça ne passe pas . J'ai faite une plainte déjà et je serai aucunement gênée d'en faire d'autre si ça se reproduit .

Chantal Richer

(Translated) Every time I go to the HMR, I receive excellent care and very good services. I like this hospital. Thank you to everyone. (Original) Chaque fois que je vais à l'HMR, je reçois d'excellents soins et de très bons services. J'aime cet hôpital. Merci à tous et toutes.

C. C.

(Translated) Despite the wait in the emergency room, very nice welcome. Quick sorting, courteous staff, good organization. Thank you for making this wait less painful. (Original) Malgré l’attente aux urgences très bel accueille. Triage rapide, personnels courtois, bonne organisation. Merci d’avoir rendu cette attente moins pénible.

XeL NaGa

(Translated) Just thanks. (Original) Just Merci.

Alessandro Palumbo

(Translated) We waited for 2 nights without any result the person we accompanied definitely needed surgery by a doctor. Despite all no results and the staff keep telling us that its will not be long except that the staff had said during the 5th hour spent in this mediocre hospital. Finally switching to a private clinic was the best thing we thought of in this poor environment. They tell us to wait and at the end tell us it was not an emergency. I made this comment throughout my two nights and ultimately no serious concerns. HAVE THE PHYSICIANS I TELL YOU THAT COMMUNICATION EXISTS AND YOU KNOW THAT YOU HAVE THE RIGHT TO COMMUNICATE WITH YOUR PATIENTS !!!!!! (Original) On a attendu pendant 2 nuit sans aucun résultat la personne que nous avons accompagné avait définitivement besoin d'une intervention chirurgicale par un suivi de médecin. Malgré tout aucun résultat et le personnel nous dis sans cesse que sa ne tardera pas sauf que le personnel avait dis lors de la 5e heure passe dans cette hôpital médiocre. Finalement changer pour une cliniques privées a été la meilleure chose a quoi nous avons pensé dans cette environnement mediocre. Ils nous dise d'attendre et a la fin nous dire que ce n'était pas une urgence. J'ai fait ce commentaire tout au long de mes deux nuit et finalement aucun soucis grave. AYE LES MÉDECIN JE VOUS ANONCE QUE LA COMMUNICATION EXISTE ET VOUS SAVEZ QUE VOUS AVez LE dRoIt de COMMUNIQUER avec vos PATIENT!!!!!!

Lucie Fortin

(Translated) Do not go to the emergency room unless you are about to die, even if 811 is sending you. Better to wait in the comfort of your own home than in the cold, ugly waiting room with no wifi. I still want to recognize the work of the staff who worked overtime to serve us. The pandemic really affected the already fragile system. Good luck to you! (Original) Ne vous rendez pas à l'urgence à moins d'être sur le point de mourrir, même si c'est le 811 qui vous envoie. vaut mieux attendre dans le confort de votre chez vous que dans la salle d'attente froide, laide et sans wifi. Je tiens tout de même à souligner le travail du personnel qui faisait des heures supplémentaires pour nous servir. La pandémie a vraiment affectée le système qui était déjà fragile. Bonne chance à vous!

Hocine Tifoun

(Translated) Worst hospital in town, more than 15 hours of emergency waiting for a painful chest. (Original) Pire hopital en ville, plus de 15h d'attente en urgence pour une antorse douloureuse.

Paul “RememberOWS” Bourgault

(Translated) A beautiful health service adrift ... More than 12 hours of waiting. (Original) Un beau service de santé à la dérive... Plus de 12 heures d'attente.

Rami

(Translated) thank you to Dr. Mabon (Original) merci au Dr Mabon

G. Gervais

Had an appointment booked at 11h45 with the dermatologist, when I arrived I was told the employees at the counter were on break from 11h30 to 12h30. So nobody was there to answer.... Who books appointment when there is no one there to answer????

fun vfx

Hands down the best hospital in Montreal. Drs Latulippe, Letendre, and Picard are absolutely awesome in their care. I must also mention that the nurses are also outstanding. The staff of this hospital are kind and forthcoming in whatever questions you ask, professional, and knowledgeable. Contrary to other hospitals the specialists call you to make appointments. No chasing them down for care. Excellent service.

Ti Gidou

(Translated) My wife was at another hospital for blood loss during pregnancy she was hospitalized for ca. And she continued to have a big loss at 29 weeks. So transferred urgently to Maisonneuve Hospital. She stays in a room of hours without seeing a doctor. In spite of its state, it was pressed several times on the alert button and no response. (Original) Ma conjointe était à un autre hôpital pour perte de sang pendant la grossesse elle a été hospitalisé pour ca. Et elle a continué d'avoir de grosse perte a 29 semaines. Donc transféré en urgence a l'hôpital Maisonneuve. Elle reste dans une chambre des heures sans voir de docteur. Malgré son état on a appuyé plusieurs fois sur le bouton alerte et aucune réponse.

Ameneh Feizollahi

(Translated) Worst service, bad place, never enter this hospital. Patient suffering, for 48 hours on a stretcher in the corridor of the emergency room. No one answers call bells. Pain 10/10, nurse refuses to give pain medication, AIC says because leave is signed. Where is humanity ????? Who is responsible ???? (Original) Pire service, mauvais endroit, ne jamais rentrer dans cette hopital. Patient souffrance, depuis 48 heures sur civière dans couloir de l'urgence. Ne personnes répond aux cloches d'appels. Douleur 10/10, infirmière refuse de donner médicament contre la douleur, AIC dit car congé est signé. Où est humanité ????? Qui est responsable ????

Emma Romanini

If I can give this place 0 stars I would. My 1 year old daughter had a seizure and 911 automatically brought her to Maisonneuve because it was the closest available hospital. Once we were dropped off I was automatically put into COVID section, about 2 mins after being in a general waiting room a nurse told me to follow them to a room. I had my daughters diaper bag, my bag and her car seat and her in my arms. It was the biggest hassle asking that nurse to help me carry the car seat to the room. Once put into this room, I was left there for 4 hours without anyone coming to see me. Mind you, my daughter just turned 1 years old, had a seizure for the first time ever and we were brought there by ambulance because there was a doctor on call. After over 3hrs of waiting, I tried looking for someone to speak to and when I did i was told so rudely to ONLY speak in French. When I asked how long the wait would be due to the circumstance's they told me their are wayyy more important people before my daughter. That's an amazing way to support a first time mom of a baby that just had a seizure. When exampling to them we were brought here by 911 - they told me YOU can go find the nurse and maybe be bumped up... as if I didn't have a baby in my arms and a room waiting with all our things. After 4 hours, no one helped out. No one came to see us. The place was dirty and it honestly looked like a prison... stay away! Go anywhere else.

etienne vallee

(Translated) good service and attentive staff despite the many patients and it is clean and the new parts are well appointed (Original) bon service et personnel attentionné malgré les nombreux patients et c est propre et les nouvelles parties sont bien aménagés

Yihsuan Lu

Horrible service. I tried to make an appointment for blood test and first waited for 50mins and no one picked up. At the second or third try a woman picked up the phone and made a bad attitude to people who don't speak French when I explained what was the exam/test about. She asked me to say it when I already told her I can't speak French, and she transferred my phone to someone else without a "sorry" when I told her I could spell the words if that helps. I don't think people who can't speak decent English and French should even pick up the phone call in this kind of places. If she has problem with her life deal with it, don't act like not knowing French is something unforgivable, especially when it's a country having both English and French as first language! --- Of course I still didn't get to make my appointment on schedule. Really, can't believe it.

Tatiana Cortes

(Translated) I am satisfied with the service again because the emergencies received me well? And in the intensive care too, I have no words to say thank you to the whole team of the center, I am leaving the hospital because my baby was fine I am not the name of all but of in my memory their face and gesture. ???? (Original) Je suis satisfait du service encore car les urgences mon bien reçu ?et aux soins intensif aussi,je pas des mots pour dire merci à toute l'équipe du centre,je quitte le hôpital car mon bébé était bien je pas le nome de tous mais de dans ma mémoire leurs visage et geste. ????

Eillie Dns

(Translated) Security guard Micheal has no compassion. He definitely should not work with the sick. Very arrogant and really unprofessional. Give a very bad image of the hospital! (Original) Le gardien de sécurité Micheal n'a aucune compassion. Il ne devrait définitivement pas travailler auprès des malades. Très arrogant et vraiment pas professionnel. Donne une très mauvaise image de l'hôpital!

Eillie Dns

(Translated) Security guard Micheal has no compassion. He definitely should not work with the sick. Very arrogant and really unprofessional. Give a very bad image of the hospital! (Original) Le gardien de sécurité Micheal n'a aucune compassion. Il ne devrait définitivement pas travailler auprès des malades. Très arrogant et vraiment pas professionnel. Donne une très mauvaise image de l'hôpital!

Madhu Malla

Helping staff..Very kind of them to speak English. Waiting was way to long and lack communication among staff though.

Ilk Mya

(Translated) Best experience competent and friendly staff childbirth service, neonatal and clinic station (Original) Meilleure expérience personnel compétant et aimable service accouchement, néo natal et clinique gare

Yvon B

(Translated) Unsanitary rooms, not just shabby, Unsanitary !!! Notice to the head of the sanitation department, get out of your office Hellooooooooo !!! (Original) Insalubrité des chambres, pas simplement défraîchies, Insalubre!!! Avis au chef de service salubrité, sors de ton bureau Hellooooooooo!!!

Anna van Stuijvenberg

(Translated) Nurses who took care of me during my stay of 5 days are of an unparalleled kindness. They are ultra competent, they are smiling, diligent, accomodating, patient and attentive to my needs. They took care of me as I could not do it myself. I feel tremendous gratitude to them, as well as the doctors and other specialists who treated me. thank you to exist (Original) Les infirimières/infirmiers qui ont pris soins de moi durant mon séjour de 5 jours sont d'une gentillesse hors paire. Elles/ils sont ultra compétents, de plus ils sont souriants, assidus, accomodants, patients et à l'écoute de mes besoins. Ils ont pris soins de moi comme je n'aurais pu le faire moi-même. J'éprouve une énorme gratitude envers eux, ainsi que les docteurs et autres spécialistes qui m'ont traité. Merci d'exister

Bouchaib Mimoun

(Translated) More than that you will find no one by I filed a request for radio for the liver, three years later I receive a phone and an envelope the same week to ask me if I'm still interested in this famous radio, I said yes and complete the form, we are July 2019, still no answer. Eight years for a radio that will never see the light of day. it's all about service, that's how it's known in Quebec. (Original) Plus pouris que ça tu ne trouvera nul par j ai deposé une requête pour radio pour le foie , trois ans plus tard je reçoit un téléphone et une enveloppe la même semaine pour me demander si je suis toujours interessé par cette fameuse radio , jai répondu oui et complèter le formulaire , nous sommes Juillet 2019 , toujours pas de réponse . Huite années pour une radio qui ne vera jamais le jours . ça c est fu service , c est comme ça su on vie au Quebec .

Jocelyn G. Deschênes

(Translated) It's beautiful, it's clean and it's fast! (Original) C’est beau, c’est propre et c’est rapide!

Cindy Girard

(Translated) Bad service for stitches. Finally returned home after 6 hours, as it starts to close when a previous doctor had assessed that I needed points for my 18 month old child. No care done on the wound. (Original) Mauvais service pour des points de suture. Finalement retourné à la maison au bout de 6h, car ça commence à se refermer alors qu'un médecin précédent avait évalué qu'il fallait des points pour mon enfant de 18 mois. Aucun soins fait sur la plaie.

J-F Charky

(Translated) This opinion takes into account the service rendered and offered by HMR in terms of laboratory analyzes. The regular employees are very classy and always available to help with results management. Leading laboratories in Quebec! (Original) Cet avis tient compte du service rendu et offert par HMR au niveau des analyses de laboratoire. Les employés réguliers sont d'une grande classe et toujours disponibles afin d'aider dans la gestion de résultats. Des laboratoires de premier rang au Québec!

Y R

(Translated) The lady who works in the emergency (admissions) at the night shift with her hair that looks like a ship's rope and who looks very bad in passing is quite rude and badly brought up, 13 hours of waiting plus the presence of this cotunta becomes the stay in this hospital a real misfortune, I wish I never had to go back there !!! (Original) La dame qui travaille à l'urgence (admissions) au poste de nuit avec ces cheveux qui ressemblent à une corde de bateau et qui a très mauvaise mine au passage est assez grossière et mal élevée, 13 heures d'attente plus la présence de cette cotunta devient le séjour dans cet hôpital un vrai malheur, j'aimerais ne jamais avoir à y retourner !!!

Ester Oviedo

(Translated) My nephew had a convulsion because of the fever that we had to discover ONLY when he went to the hospital they took a sample of his urine and they DIDN'T EVEN TAKE THE PENALTY TO ANALIZE it waited 6 hours to have a conclusion that we had already, just out of the hospital he had another convulsion we had to go to St Justine which is by far the best hospital for children I HIGHLY RECOMMEND THIS HOSPITAL IF YOU HAVE A CHILD, INCOMPETENT DOCTOR !!!!!!! He FAILED TO STAY ACAUSE OF THOSE INCOMPETENT (Original) Mon Neveu a fait un convulsion acause de la fièvre quon a du découvrir TOUT SEUL rendu à l'hôpital ils ont pris une échantillon de son urine et ils N'ONT MEME PAS PRIS LA PEINE DE L'ANALISER on a attendu 6H pour avoir une conclusion qu'on avait déjà, à peine sortie de l'hôpital il a fait une autre convulsion on a du aller à st Justine qui est de loin la meilleur hôpital pour les enfants JE DÉCONSEILLE FORTEMENT CETTE HÔPITAL SI VOUS AVEZ UN ENFANT, MÉDECIN INCOMPÉTENT !!!!!!! Il a FAILLIT Y RESTER ACAUSE DE CES INCOMPÉTENT

Val Miyamoto

(Translated) always had a great service at this hospital. (Original) toujours eu un super service a cette hopital.

Canapé Urbain

(Translated) Meet at 1 p.m. and we moved on at 4.30 p.m. Blue wing 1st floor all hand sanitizer dispensers are empty (Original) Rendez-vous à 13h et nous avons passé à 16h30 Aile bleu 1er étage tout les distributeurs désinfectants à main son vide

Muhammad Safeer

Happy Christmas to all staff of Hospital. I appreciate the work of Dr.Akram Rahal . God recoverd my severe Myofascial pain due to his sincere treatment. My thanks God also do pray for the long life and pleasures of nice Specialist Mr.Akram Rahal.

Chloé Cnudde

(Translated) It is because I cannot put 00/05 EMERGENCY: Reception, deplorable service. Unlimited wait. Laugh among themselves instead of taking care of the patients. Lack of professionalism. Lack of respect when we phone, if the secretary is fed up with her job she leaves because it is disrespectful with inappropriate comments. Ps: I trained as a medical secretary too, I know what I'm talking about. 8pm my partner just called me and told me he's a new doctor, they lost my thorasic radio and one in three vials of my blood test. This is the lack of professionalism ... (Original) C'est parce que je ne peux pas mettre 00/05 URGENCE: Accueil, service dépleurable. Attente illimité. Rient entre elles au lieu de s'occuper des patients. Manque de professionnalisme. Manque de respect quand nous telephonons, si la secrétaire en a marre de son travail qu'elle s'en aille car là c'est irrespectueux avec des commentaires déplacés. Ps: j'ai effectuer une formation de secrétaire médicale aussi, je sais de quoi je parle. 20h mon conjoint viens de m'appeler en me disant c'est un nouveau médecin ils ont perdu ma radio thorasic et un flacon sur trois de ma prise de sang. Voilà le manque de professionnalisme...

Simon Moreau

(Translated) The doctors are correct in 2003 I had pneumonia then he cured me (Original) Les médecins sont correct en 2003 j'ai eu une pneumonie puis il mon guéri

Ty Johnston

I delivered my first child here. Great staff, very friendly, helpful, patient, and knowledgable. 25% of the staff I dealt with don't speak English, FYI.

Mister “Chuck” Venture

I had to almost die in the waiting room before anyone would help me. Thankfully a passing paramedic had enough sense to rescue me. I'm not sure what's wrong with the staff here, but they are not happy. The nurse at the triage was the worst. She brushed me off as if nothing was wrong with me.

karim trabelsi

(Translated) I brought my baby 40 days because of temperature 38.3 ° the nurse told me it's owner. I stayed 5 hours in the pediatric waiting room. I find someone spend 18 hours waiting. Well that's same 1 star is too much. (Original) Jai amener mon bébé 40 jours à cause de température 38.3° l'infirmière ma dit c'est propriétaire.jai rester 5 heures dans la salle d'attente de pediatre. J'ai trouver quelqu'un passer 18 heures d'attente. Bon c'est ca même 1 étoile c'est trop.

Francois Jobin

(Translated) Choiatic place (Original) Endroit choatique

Elliott Tsai

rude staff

Cécile Malo

(Translated) Thursday, September 15, we went to see my brother-in-law who is hospitalizing on the sixth. We have seen several hospitals, but Maisonneuve Rosemont is where the employees did not impress me! We do not know if they were attendants or nurses! But it was EXTREMELY loud in the hallway. One was looking for a Michel (according to us an employee) she said well no I do not believe or believe Michel is not gone he is still there. She had to do this for a good 3-4min but she was loud, very loud! Two others argued to say: no it is not me who will give care to such patient, it is you and always so loud! Another was going back in the hallway telling her colleagues (always to be sure that all "users" hear) she was talking about her online purchase, which she had to PAY BY INTERNET! And when the delivery man arrived, ben the delivery man wanted his tip! I have never seen a hospital where employees are REALLY PROFESSIONALISM! I hope I never have to be hospitable at this hospital. (Original) Jeudi le 15 septembre, nous sommes allés voir mon beau frère qui est hospitaliser au sixième. Nous avons vu plusieurs hôpitaux, mais Maisonneuve Rosemont est celle où les employés ne m'ont pas impressionné ! Nous ne savons pas si c'était des préposés ou des infirmières ! Mais ça parlait EXTREMENT fort dans le corridor. L'une cherchait un Michel (selon nous un employé ) elle disait ben non je ne ou crois pas Michel est pas parti il est encore là. Elle a du faire ça pendant un bon 3-4min mais she was loud, very loud! Deux d'autres argumentaient à en disant: non ce n'est pas moi qui va donner le soins à tel patient, c'est toi et toujours aussi loud! Une autre faisait des allé retour dans le corridor en disant à ses collègues (toujours pour être certaine que tous les "usagers" entendent) elle parlait de son achat on line, qu'elle avait PAYER PAR INTERNET! Et que lorsque que le livreur est arrivé, ben le livreur voulait son pourboire ! Je n'est jamais vu un hôpital où les employés manquent VRAIMENT DE PROFESSIONNALISME ! J'espère n'avoir à ne jamais être hospitalier à cet hôpital.

Guillaume Martineau

(Translated) Despite the dirtiness of the hospital, they give good service (Original) Malgré la saleté de l'hôpital, ils donnent de bon service

Mehdi Cee

If I could give zero stars I would. We arrived at around 11pm with an ambulance. Passed triage and here we are 12 hours later without a doctor. In the meantime, a man that clearly had cardiac issues waited for ten hours before passing away of a heart attack right in front of us. Add to that the extremely stressed out, over worked and rude staff, you have the perfect example of why our healthcare system is garbage. Also want to add that after 17 hours, a doctor told my wife that her dizziness and nausea was just anxiety. My wife insisted to get scanned and an hour later the apologetic doctor came back to tell us it was a brain stroke and said we were right to insist. After 6 hours they sent her home with aspirin. The very next day, she had a second stroke. They kept her under observation for 48 hours and let her go with no advice as to what to expect in terms of therapy and stress management due to shock. They told us that they will call us back for a follow up in one month. One month later I called to be told that her follow up will be in 4 months. We insisted for the follow-up immediately in order to get the Ok to fly her back home to Italy where she immediately got all the care and advice she needed.

Stephane Richer

(Translated) My wife gave birth at this hospital it was the worst experience of my life. Avoid this hospital at all costs. (Original) Ma femme a accouché a cette hôpital ce fut la pire expérience de ma vie. Éviter cette hôpital a tout prix.

Chantal Belzile

(Translated) The nurses and employees are really very courteous c the first time I can say that I recommend it ????❤️ Thank you for everything (Original) Les infirmières et employés sont vraiment très courtois c la première fois que je peux dire ça je le recommande ????❤️ Merci pour tout

Elitsa Zlateva

Worst hospital. No words. It's been 6-7 times my boyfriend goes there for the same reason, they never found out what he has. They told him someone will call him for an apointment with a specialist, they also never called. Honestly, they are really incompetents.

Olivier Maurais

(Translated) Very good service, very good staff. (Original) Tres bon service tres bon personnel.

giulia picciani

(Translated) WORST HOSPITAL IN MONTREAL EVER. The nurses are very arrogant, speak poorly to the patients, WORSE to the elderly. Real incompetent 20Heures of expectations to see 1 doctor at 8h at the end of weeks. Very disappointed .. pity for people who suffer during this time mentally and physically. To work ✍???? (Original) WORST HOSPITAL IN MONTRÉAL EVER. Les infirmières très arrogantes, parlent mal au patients, PIRE au personnes âgées. Des vraies incompétents 20Heures d'attentes pour voir 1 medecin au 8h la fin de semaines. Très déçu.. dommage pour les personnes qui souffre durant ce temps mentalement et physiquement. À travailler ✍????

Brenda Zhou

Patient requires a translator at all times to understand the care that is being provided and to give proper consent to care. The translator went home for the day and came back the next but was refused at the door. He's not a visitor. He's a translator. A basic right to consent violated because they do not allow "visitors" during COVID.

Alpha Star67

I was treated for Acute Myeloid Leukemia at this hospital (AML). They had an experimental program (haploidentical transplant) that allowed me to receive stem cells from my 70 year old mother. I had no other donner available to me including my brother. The transplant was successful as I am writing this note 6 years post transplant. All the staff was exceedingly professional, attentive and knowledgeable about their functions. The hospital is clean, they respect their standards and are forthcoming with their procedures. A stark contrast with the Jewish General as I spent time there as well. Dr. Denis Claude Roy was my phyisican and the director of research. He was with me every step of the way and expedited my every need, test and examination. This hospital is world class.

Nach16

(Translated) Catastrophic, we have time to die at hospitals in Quebec, (Original) Catastrophique,on a le temps de mourir aux hôpitaux du Québec,

Sylvain Larin

(Translated) To date for my mother's pancreatitis: 9 days of hospitalization including 3 nights in the corridor, 2 operations postponed and has been fasting for 18 hours for a scan which was to take place several hours ago. It's not pancreatitis that's going to kill my mom, it's this hospital. To avoid (Original) À ce jour pour une pancréatite de ma mère: 9 jours d'hospitalisation dont 3 nuits dans le corridor, 2 opérations reportées et est à jeun depuis 18 heures pour un scan qui devait avoir lieu il y a plusieurs heures. Ce n'est pas la pancréatite qui va tuer ma mère, c'est cet hôpital. À éviter

Gabrielle Carrière

(Translated) Here for 12 hours without news, despite a shoulder fracture and head trauma. Impossible even to eat something in the cafeteria of the hospital, since if they call me, I will not hear and will lose my place according to them. Seemed that it was like a fundamental right to be treated and treated with dignity. (Original) Ici depuis 12h sans nouvelles malgré une fracture à l'epaule et un trauma cranien. Impossible meme d'aller manger quelque chose à la cafétéria de l'hopital, puisque si on m'appelle, je n'entendrai pas et perdrai ma place selon eux. Messemblait que c'était comme un droit fondamental d'être soigné et traité avec dignité.

Asma Bouaziz

(Translated) The triage nurse provides a service that leaves much to be desired. Lack of compassion, rude, impatient and arrogant are quite the words that come to mind to describe it. A slim woman with dark hair and small lips with red lipstick. If you come across it, I wish you luck. Otherwise, the rest were poor to excellent in quality of service. Honestly, my first visit to the hospital left me with a bitter taste ... only time will tell if it is the hospital that offers poor service or the Quebec health system in general. (Original) L'infirmière au triage donne un service qui laisse sérieusement à désirer. Manque de compassion, malpolie, impatiente et arrogante sont pas mal les mots qui me viennent à l'esprit pour la décrire. Une femme mince avec des cheveux foncés et des petites lèvres au rouge à lèvre rouge. Si vous tombez sur elle, je vous souhaite beaucoup de chance. Sinon, les autres étaient de médiocres à excellents en qualité de service. Sincèrement, ma première visite à l'hôpital m'a laissé un goût amer...seul le temps me dira si c'est l'hôpital qui offre un service médiocre ou le système de santé québécois en général.

Liban Dhere

First of all i respect everyone who works in healthcare and for all the hard work they do. Went there for surgery. Took all my info, changed into gown, stuck a needle in me, and waited for hours to have surgery get cancelled last minute. When i hit the emergency button to get a nurses attention it took 15 min got a response. Imagine if it was a real emergency. Unfortunately my doctor only works from there so have no choice but to deal with these ppl again.

Steph St-Hilaire

Terrible hospital, avoid at all costs.

Mahdokht Ghorbani

The worst experience in the emergency room. The receptionist was so rude when found out we can't speak French. You go to McDonald and they are bilingual. But in a hospital they refuse to speak in English. It is same with the nurses. Their behavior is indecorous!

Severus Floki

(Translated) Do not go there, worst experience of my life !! There is only ONE doctor for an entire emergency room, and around midnight there is no doctor available and no one is called! The waiting time is at least 12-15 hours! It's absurd. Where are our taxes going? (Original) Ne surtout pas y aller, pire experience de ma vie!! Il ya qu’UN SEUL médecin pour toute une salle d’urgence, et autour de minuit il n’y a plus du tout de docteur disponible et personne n’est appelé! Le temps d’attente est d’au moins 12-15 HEURES! C’est absurde. Où vont nos impôts?

Germain Wilson

No a/c for patients who have been operated and for new mothers. 50 degrés plus for sick people who can’t move

YPerez Betancourt

(Translated) Never take a semi private room, if you have to give birth at this hospital take a private room even if it is expensive, semi private rooms cost almost $ 100 Per day, no air conditioning, the space is too small and divided by curtains, the accompanying person's chair does not fit next to the bed, there is no shower (3 day without showering) (Original) Jamais prendre une chambre semi privé, si vous devez acoucher à cet hôpital prenez une chambre privée même si c’est cher, les chambres semi privée coutent presque 100$ Par jour, pas de climatisation, l'espace est trop petit et divisée par des rideaux, le fauteuil de l'accompagnant ne rentre pas à coté du lit, il n’y a pas de douche (3 jour sans te doucher)

Orlan Abergos

I've waited for 11hrs for nothing.. if you do not know how to speak french they are not so welcoming..!..

Denise Niro

Nice staff but no english spoken at all. Services and instructions all in french, to the point we missed an appointment, could not understand instructions of when, what time, and ended taking a medication by mistake. Too bad and too sad. We should all be treated the same no matter color or language.

G P

Exactly like Santa Cabrini Full of good for nothing lazy staff Especially the emergency department

Safaa B.N.

(Translated) The worst hospital in life !!!! We talk to you like a shit (Original) Le pire hôpital de la vie !!!! On te parle comme une merdre

Dan Bogdan

(Translated) My spouse who gave birth to the premature twins, was forced to leave the hospital (without accommodation) before 72 hours after giving birth and take the children away. Our home is located 650km from hospital. It's not human, Mrs. Alexandra assistant head of 7etage and Mrs. Helaine social worker hospital. On the other hand, a big thank you to the neonatalogy team. Very gentie and professional. Thank you (Original) Ma conjointe qui a donne les naissance aux jumeaux prematures, a etais obligee de quitter l'hopital (sans hebergement assure) avant 72 heures apres son accouchement et lesser les enfants. Notre domicile c'est trouve a 650km d'hopital. C'est pas humain ,madame Alexandra assistante chef du 7etage et madame Helaine travailleuse sociale d'hopital. Par contre, une grande merci a l'equipe de neonatalogie. Tres gentie et professionnelle. Merci

Mme Labelle

(Translated) Very kind and quick personal, I arrived early and returned early ???? thank you very much (Original) Personelles tres gentil et rapide je suis arriver tot et resortie tot ???? merci beaucoup

Ezmet

(Translated) horrible service from nurses plus night service they will never treat you the worst people take a long time to leave they have a bad temper they do everything wrong (Original) service horrible des infirmières plus celui de la nuit, ils ne vous traiteront jamais le pire, les gens mettent beaucoup de temps à partir, ils ont un mauvais caractère, ils font tout mal

Jean Bourgoing

(Translated) Caring people at the service of others, who put their hearts and dedication at the service of patients. (Original) Des gens attentionnés au service des autres, qui mettent leur coeur et leur dévouement au service des patients.

Yan Dee

(Translated) The longest wait I have seen in a hospital and I just screwed in my hand with a drill so you better be REALLY in bad shape if you want to be treated Next time I will go somewhere else ! (Original) L'attente la plus longue que j'ai vu dans un hôpital et je viens de me visser dans la main avec une perceuse alors vous êtes mieux d'être VRAIMENT mal en point si vous voulez être traités.La prochaine fois j'irai ailleurs!

Kim Lacroix

(Translated) Go to emergency with prompt, courteous and warm service (Original) Passer à l’urgence avec service rapide, courtois et chaleureux

Zedan761

(Translated) I waited 23 hours with an open fracture before seeing a doctor this winter. My daughter had an appointment at 8ham for his frature of the arm, at 14h the doctor swayed my daughter, and it is necessary to repeat the operation. My 5 year old daughter has not eaten since 6ham. It is fantastic to have access to a hospital service and a service charge covered by our government, but the organization resembles an old raft with no sail in the middle of the Pacific. (Original) J ai attendu 23 heures avec une fracture ouverte avant de voir un docteur cet hiver. Ma fille avait un rdv a 8ham pour sa frature du bras, a 14h le medecin a osculté ma fille, et il faut refaire l operation. Ma fille de 5 ans a pas mangé depuis 6ham. C est fantastique avoir acces a un service hospitalier et des frais de service couvert par notre gouvernement, mais l’organisation ressemble à un vieux radeau pas de voile au milieu du pacifique.

Francis-Olivier Gravel

(Translated) Tomb in ruins ... The rooms seem to be in the 70s or in a horror movie! (Original) Tombe en ruine... Les chambres donnent l'impression d'être dans les années 70 ou dans un film d'horreur!

Jean-Pierre Dionne

(Translated) Good staff (Original) Bon personnel

WARRIOR THRONE IS MINE

(Translated) Apart from the emergency or we expect too much! On the floors during hospitalization the A ++ service Excellent establishment! The staff is kind, courteous and very professional. We must stop complaining and appreciate health care. In some countries no $$ you stay dewors???? (Original) A part l'urgence ou on attend beaucoup trop! Aux etages en cours d'hospitalisation le service A++ Excellent établissement! Le Personnel est gentil, courtois et très professionnel. Il faut arrêter de se plaidre et apprécier les soins de santé. Dans certain pays pas de $$ tu restes dewors????

Gabriel Poirier

(Translated) I had a problem with this hospital, the operation that led to nothing, half of follow, know to demender or was graduated their doctor, or rather their ophthalom. (Original) j'ai eu télément de problème à cette hôpital la des opération qui on aboutie à rien, des moitier de suivie, sais à se demender ou on été diplômée leur médecin, ou plutôt leurs ophtalomo.

Pierre Pierre

(Translated) Super Hot Services !!! (Original) Services Super Hot !!!

Jasmin Fessenden

Rude doctors and insanely long wait times for things and if u push the assistance button in the rooms the doctors or nurses don't even come

Henri Bishop

(Translated) Good (Original) Bien

Katie O’Grady

I had an absolutely horrible experience here. Blue section, orthopedics. I don't really know French and they were truly horrible about it. An intake clerk who spoke English fine enough made me wait an hour for someone English to come speak to me. In that time, he was speaking English on the phone with someone. I told him I'd be happy to speak with him and that his English is fine for me to understand him but he refused. The other issue was the appointment bookings. First time, the doctor cancelled that morning and no one called me - I my appointment was for 3pm that day so there had been ample time to call. They didn't bat an eyelash. Didn't care at all. No apologies. Nothing. It took two hours to get another appointment (see above), and then I called the day before that new appointment two weeks later just to confirm. They cancelled it again with no intention of calling me. Unbelievable.

arm fanga

After waiting for hours in the waiting room, I had to wait again for an hour in the consultation room. She left after 3mins telling me she will give me tylenol for constant repeating headaches.

P “W” B

(Translated) Pleasantly surprised at the welcome and eagerness of the staff to help me having difficulty walking. The technician (Mr. Blier) who gave me the first part of the exam was really nice and afterwards, Dr. Khairallah, neurologist, followed me after the tests. A warm, professional and emphatic doctor who took the time to listen to me. A big thank you to all of you. (Original) Agréablement surpris de l’accueil et de l’empressement du personnel à m’aider ayant de la difficulté à marcher. Le technicien (M. Blier) qui m’a fait passer la première partie de l’examen était vraiment sympathique et par la suite, la Dr Khairallah, neurologue, m’a fait la suite des tests. Une médecin chaleureuse, professionnelle et emphatique qui a pris le temps de m’écouter. Un gros Merci à vous tous.

Roxane Lamontagne

(Translated) I prefer this hospital than the one in front each time I went there I was well taken care of it is sure that if we go there at the end of the evening we must expect to wait a long time because as in any hospital it falls has a doctor for the hospital so yes we will wait for hours and hours except that at least the nurses are kind even when they are overflowing and for the reassessment its quick we can whine as we want but their job is not easy and in lack of staff thank you for all the good service received (Original) je préfère cette hopital que celle de legardeur chaque fois j'y suis aller j'ai bien été prise en charge il est sur que si on y va en fin de soirée il faut s'attendre a attendre longtemps car comme dans toute hôpital il tombe a un médecin pour l'hôpital alors ouiiii on va attendre des heures et des heures sauf que au moins les infirmières sont gentille même quand déborder et pour les réévaluation son rapide nous pouvons chialer comme on veut mais leur job n'ai pas facile et en manque d'effectif je vous remercie pour tous les bon service reçu

Sue la minette

(Translated) 10 hours of waiting overnight. Had to come back for testing the next day waiting to see the doc for my results and after that wait hours to see a specialist. Ultra uncomfortable chairs after 30 min you no longer feel your buttock bones. (Original) 10 heures d'attente durant la nuit. A dû revenir pour tests le lendemain attendre pour voir le doc pour mes résultats et après attendre des heures pour voir un spécialiste. Chaises ultra inconfortables après 30 min tu ne sens plus tes os de fesse.

An De

(Translated) Can we tell the emergency warden on the evening of Dec 20, 2018 that he was really nice? (Original) Peut on dire au gardien de l’urgence du soir du 20 déc 2018 qu’il était vraiment gentil?

sebastien major

Terrible organization, no functional bathroom. Nobody can give you a time frame at the emergency section for the wait. Doc is calling one name every 2 hours. Many many left since it's do long, been here 14 hours so far and still didn't get call the guy next to me has been here 20 hours and the woman next to him 16 hours! What a terrible hospital. If your dying, gamble and go elsewhere it's a sure bet.

Benz Dee

Imagine this, 9 month old baby crying none stop for not being able to pee from 5pm till next morning. Sitting here at the emergency and no one seemed to care. When questioned, there is only one DR. Seriously one Dr.? Why so many nurses sitting and chatting with cold booded hearts and 1 Dr.? This is where my tax money is going? Quebec is a tax vacuum sucker. Ive spoken to elderly people who have been sitting there for 16hrs. Really? Shame on you. I am left speechless. Even I'm paying for it and you call it free health care well i dont want it. Give me my money back.

Anna Dowdall

Addendum a year later: Something bad seems to have happened at the emergency department, I don't know what. Maybe the effect of the pandemic. Only go there if you have no other choice. Anyway the quality of care has plummeted. Last year: There are some very negative comments here but I have to say I had exemplary care at this hospital recently. It was a long wait in emerg, that's for sure, but once you're with a doctor and then on your floor it's great. Doctors and all staff were thorough and empathic, the semi private room was decent, they made efforts to cater to my vegetarianism. The whole experience was responsive and surprisingly humane. If you can't speak a word of French this may not be the place for you.

Jeelinch Brisse

(Translated) It is the worst hospital I have ever seen in my life. My wife is pregnant and been there since 11:30 AM, she spent 12 hours of time in the ER without any doctor visit. And Now arrived the next day which will be 24 hours in the hospital, still no visit from a doctor, despite her suffering from a strong pain in her stomach. So if my wife was going to lose the baby, it would happen and also might even die. ???????????????????????????????????????????????????? (Original) C'est le pire Hopital que j'ai jamais vu de ma vie. Ma femme est enceinte et allée là-bas depuis 11h30 AM,elle a passé 12 heures de temps à l'urgence sans aucune visite d'un docteur. Et Maintenant arrivé le lendemain qui fera 24h à l'hopital, toujours aucune visite d'un docteur,malgré qu'elle souffre d'une forte douleur dans le ventre. Alors,si ma femme allait perdre le bébé,cela arriverait et aussi pourrait mourir même. ????????????????????????????????????????????????????

M Tran

(Translated) The triage nurse provides a service that leaves much to be desired. Lack of compassion, rude, impatient and arrogant are quite the words that come to mind to describe it. A slim woman with dark hair and small lips with red lipstick. If you come across it, I wish you luck. Otherwise, the rest were poor to excellent in quality of service. Honestly, my first visit to the hospital left me with a bitter taste ... only time will tell if it is the hospital that offers poor service or the Quebec health system in general. (Original) L'infirmière au triage donne un service qui laisse sérieusement à désirer. Manque de compassion, malpolie, impatiente et arrogante sont pas mal les mots qui me viennent à l'esprit pour la décrire. Une femme mince avec des cheveux foncés et des petites lèvres au rouge à lèvre rouge. Si vous tombez sur elle, je vous souhaite beaucoup de chance. Sinon, les autres étaient de médiocres à excellents en qualité de service. Sincèrement, ma première visite à l'hôpital m'a laissé un goût amer...seul le temps me dira si c'est l'hôpital qui offre un service médiocre ou le système de santé québécois en général.

michel duval

(Translated) I am fully in the service of the hospital. As for the wait, we should think of going elsewhere than the emergency for small sores. To think about: No problem waiting for endless hours for boxing day, sleeping outside to get show tickets, ... $$$ !!! dong dong. (Original) Je suis entièrement du service de l'hôpital. Pour ce qui est de l'attente, il faudrait penser à aller ailleurs qu'aux urgences pour les petits bobos. À refléchir: Pas de problème d'attendre des heures interminables pour le boxing day, coucher dehors pour avoir des billets de spectacle, ... $$$!!! dong dong.

Eva K.

(Translated) I confirm it is the worst hospital for a pregnancy monitoring. They do not take the complications seriously. It is also noted 1/5 in an article of Lapresse. (Original) Je confirme c'est le pire hopital pour un suivi de grossesse. Ils ne prennent pas les complications au sérieux. Il est d'ailleurs noté 1/5 dans un article du Lapresse.

Jdags dags

This place suffers all the issues of the health system in Quebec. The list of ridiculous actions, behaviours, wait times, and protocols remind one of a third world nation. Imagine being prescribed a CT scan but you have to wait 6-8 hrs for it to be read because they don't have radiologists available? How is that possible? We'll, it happened to me. When confronted with the problem, it's always the "excuse du jour"...Pitiful!

Mario Santagata

(Translated) More than 10 hours of waiting, they should replace the word EMERGENCY, (Original) Plus de 10 heures d’attente,ils devraient remplacer le mot URGENCE,

Julie lacasse

(Translated) A disgusting hospital, poor in care. Doctors just as incompetent of each other. Inhumane nurses, who do not care about the general condition of the patient. Medical errors, infernal blood tests (due to lack of skills), noise on the floors (from midnight to 6am) leaving no one to sleep, laughs and high voice between colleagues. Prescription anti-pain (derived from morphine) to calm patients who require medical help. Nice way to stop hearing them! "Do we take it?" Wow, I do not even have the words. Do not even know your name. They sigh when we call them. If only they were competent. BUT they are void. Scientifically and humanly speaking. Here, they kill patients on low heat. (Original) Un hôpital dégoûtant, pauvre en soins. Des médecins tout aussi incompétent l'un de l'autre. Des infirmières inhumaines, qui se soucient guère de l'état général du patient. Erreurs médicales, prises de sang infernales (dû à leur manque de compétences), bruit aux étages (de minuit à 6h du matin) ne laissant personne dormir, rigolades et voix élevé entre collègue. Prescription d'anti-douleurs (dérivant de la morphine) afin de calmer les patients qui réclament de l'aide médicale. Belle façon de ne plus les entendre ! << On l'assommes-tu ?>> Wow, j'en ai même plus les mots. Ne connaissent même pas votre nom. Ils soupirent quand on les appelle. Si seulement elles/ils étaient compétant. MAIS ils sont nuls. Scientifiquement et humainement parlant. Ici, ils tuent les patients à feu doux.

Claude Belanger

Je conseille fortement au gens de se présenter à l’hôpital maisoneuve rosemont pour y recevoir des soins Il y a de très grands spécialistes et le personnel est très qualifié A 18 ans j’ai eu un accident de bicycle a gaz et il m’on sauvé la vie Je reviens d’un long voyage j’ai eu une chirurgie cardiaque et j’ai un suivi a l’hôpital maisoneuve régulièrement C’est très propre ont se sent en sécurité Ont est accueilli comme si ont était un membre de leur famille Le personnel est épuisé mais nous accueille toujours dans le plus grand respect et le service est impeccable Bravo a vous tous et merci ☺️ de prendre soins de nous J’ai fait la connaissance d’un grand spécialiste ce matin le docteur ????‍⚕️ Mr Hanna Nawar un urologue très bon conseiller J’ai aussi la chance de faire un beau calin a une infirmière ????‍⚕️ très très jolie ???? Elle a fait ma journée Merci de prendre soins de nous Je vous aimes tous Claude Belanger ????

Bee Plas

Really slow service 10h of wait time twice in the same week not normal at least the second time they opened a screen where they mentioned wait time would be 10h, first time no information on display. I think the system could be more efficient.

Julien Aerts

(Translated) Follow-up of an operation, no telephone response for post-operation questions (line cut to the nose, line transfer and not taking responsibility). Meet at 1:30 p.m. wait 3 hours. (Original) Suivi d'une opération , aucune réponse téléphonique pour des questions post-operation (ligne couper au nez , transfert de ligne et non prise de responsabilité) . Rendez-vous pour 13h30 ...attente de 3h .

M. S.

You will most likely die in the waiting room.

abdes abdes

(Translated) Thank you sir maintains emergency cleaning I appreciate your just helping me with my baby's stroller and bottle. (Original) Merci monsieur entretient ménage d'urgence j'apprécie votre juste de m'aider pour la poussette et le biberon de mon bébé .

Jérémy Caset

Wow

Carole Audet

(Translated) Very good hospital (Original) Très bonne hôpital

Nathalie Mauborgne

(Translated) Bad experience during my operation I say my fear of needles to the anasthésiste and it makes me sting by a student who miss and plays in the vein. I have nothing against students on the contrary but when a patient says something the doctor should take it into consideration and do it himself (Original) Mauvaise expérience lors de mon opération je dis ma peur des aiguilles à l'anasthésiste et il me fait piquer par une étudiante qui me manque et joue ds la veine. Je n'ai rien contre les étudiants bien au contraire mais quand un patient dit quelque chose le docteur devrait le prendre en considération et le faire lui même

Daniel Bertrand

(Translated) I had a PET scan (nuclear medicine) on July 20, 2017 and I have nothing but praise to say, I was treated as an important client for them. From the reception I was treated with courtesy, the technicians were very professional and gave me all the information about the test I was going to take, the duration of the test as well as the procedure they were going to follow. All the preparation before taking the SCAN is done in a very relaxed way by wrapping us in warm cutlery in a comfortable chair to the sound of soothing music. Really good ..... if you have to have a PET scan ..... Maisonneuve Rosemont is to be strongly considered. (Original) J'ai passé un TEP scan (médecine nucléaire) le 20 Juillet 2017 et je n'ai que des éloges à faire.J'ai été traité comme un client important pour eux.Dès l'accueil on m'a traité avec courtoisie,les techniciens ont été très professionnels et m'ont donné toutes les informations sur le test que j'allais passé,la durée du test ainsi que la procédure qu'ils allaient suivre. Toute la préparation avant de passer le SCAN se fait de façon tres relaxe en nous enrobant de couvertes chaudes dans un fauteuil confortable au son d'une musique apaisante. Vraiment bien.....si vous devez passer un TEP scan .....Maisonneuve Rosemont est à considérer fortement.

stephane senechal

(Translated) WOW it is more than 1 star than 5 rots !!!!!!! (Original) WOW il à quesermement plus de 1 étoile que de 5 pourrit !!!!!!!

Zeinab Taleb

(Translated) I advise nobody to go to this hospital really they treat patients like animals sitting on plastic benches for more than 8h and finally they give me an appointment in another clinic. It's not even a hospital especially never take your children in emergency there they will sleep all the time waiting on the chairs (Original) Je conseil personne d’aller a cette hôpital vraiment ils traitent les patients comme des animaux assis sur des bancs en plastique pendant plus que 8h et finalement ils me donnent un rendez-vous dans une autre clinique. C’est même pas une hospital surtout ne prennez jamais vos enfants en urgence là-bas ils vont dormir tout le temps d’attend sur les chaises

吴玉芬

(Translated) The doctor is very responsible, and the other staff are kind. It is an orderly super large hospital. (Original) 医生非常负责任，其他工作人员态度和蔼，是一个井然有序的超级大医院。

Johanne Jo

(Translated) Operated June 13, 2016 for a hysterectomy I am very satisfied with the care received. From the person to the reception through the preoperative department by the anesthetist who really took the time to answer all my questions by the people in the operating room. Finally the nurses of the 4th floor sandrine manon ginette and monique to the maintenance. A big thank you for your humanity and your understanding. On the other hand the other nurses that I had will have to go back because it was not worth much especially the last of the evening which was preparing to inject me a thing and when I asked him it was what she answered me "nothing "I told her" you're going to inject me and you say it's nothing ... well done, "she realized how she had to go and explain to me what it was. (Original) Opéré le 13 juin 2016 pour une hysterectomie je suis très satisfaite des soins reçus. De la personne à l'accueil en passant par le département pré opératoire par l' anesthésiste qui à vraiment pris le temps de répondre à toutes mes questions par les gens dans la salle d'opération. Finalement les infirmières du 4e étage sandrine manon ginette et monique à l'entretien. Un gros gros merci pour votre humanité et votre compréhension. Par contre les autres infirmières que j'ai eue ont repassera car elle ne valait pas grand chose surtout la dernière de soir qui se préparait à m'injecter quelques chose et quand je lui ai demandé c'était quoi elle m'a répondu "rien" je lui ai dit" tu vas m'injecter et tu dis que c'est rien...bravo" là elle à comme réaliser à qui elle avait à faire et m'a expliquer c'etais quoi.

M L

(Translated) A good quality of care but rather poor administrative system. Errors in the follow-up appointments of specialists or they no longer give news. (Original) Un belle qualité de soins mais système administratif plutôt mauvais. Erreurs dans les rdv de suivis de spécialistes ou ils ne donnent plus de nouvelles.

Mokrane Hadjab

(Translated) 10 hours of waiting with a 9 month old baby to see a doctor (Original) 10 h d'attente avec un bébé de 9 mois pour voir un médecin

Gilbert Tremblay

(Translated) Doctor having no knowledge of hazardous materials, quickly becomes aggressive. (Original) Docteur n'ayant aucune connaissance des matières dangereuses, devient rapidement agressive.

Belec karolane

(Translated) Very ordinary service! Make me take a number and force me to wait an hour in the waiting room only for a simple question if I was in the right place or not, we really take for thick. (Original) Service très ordinaire ! Me faire prendre un numéro et m'obliger à attendre une heure dans la salle d'attente seulement pour une simple question si j'étais à la bonne place ou non , on nous prend vraiment pour des épais .

Marie Andree Veilleux

(Translated) I was followed in orthopedics I received 1st class services (during pandemic) I thank all the Team and the anesthesiologist and the students for helping me I WILL REMARK and I follow the medical recommendations to the letter. (Original) J ai été suivie en orthopédie j ai reçu les services 1 ere classe (durant pandémie) je remercie tout l Équipe et l anesthésiste et les étudiants de m avoir aidee JE VAIS REMARCHER et je suis à la lettre les recommandations médicales

Pascal Bourdages

(Translated) Rosemont Pavilion: as usual, friendly and courteous staff. Unfortunately, as usual and despite having appointments, we have to wait hours to see a nurse for a 3 minute test and then another hour to wait for the doctor to be told everything is fine. No air conditioning. Very poor management of time and staff. One of the worst hospital !!! (Original) Pavillon Rosemont: comme à l’habitude un personnel gentil et courtois. Malheureusement, comme à l’habitude et malgré des rendez-vous, nous devons attendre des heures pour voir une infirmière pour un test de 3 minutes et ensuite une autre heure à attendre le médecin pour se faire dire que tout est beau. Pas d’ait climatisé. Très mauvaise gestion du temps et du personnel. Une des pires hopital !!!

Ronaldine Cadet

(Translated) I was taken care of for my eye problems. Thank you (Original) On prenait soin de moi par rapport à mes problèmes de yeux. Merci

lacky singh

Very bad experience.(nurses)Staff don’t care about the patients.Thanks

Louise Perreault

(Translated) Department of ophthalmology (rotten service) !!!! I had to send my request for consultation 4 times and was told every time that I had never received my request (even if I had the confirmation of receipt). We take patients for fools! (Original) Département d'ophtalmologie (service pourri)!!!! J'ai dû envoyer ma demande de consultation 4 fois et on me répondait à chaque fois que l'on n'avait jamais reçcu ma demande (mëme si j'avais en mains la confirmation de réception). On prend les patients pour des imbéciles!

rich ritcher

(Translated) Worst Hospital ever seen !!! 15 hour waiting and i never go !!! I squealed my camp after 15 hours Without news, not even a small Follow is worthy of a VRAIX JOKE !! Their sorting system at the CON and with the ambulances that have just returned! Coliss of the world who do 15 hours waiting !!! In the last 2 hours I spent .. 1 pers. went to see a doctor !! Tuka ... I could do a review of 3 page but I will stay there !!! Worst experience EVER !!!! (Returned at 8:30 am and exit without having a doctor's view at 23h p.m WITH more parking PAYANT) (Original) Pire Hôpital jamais vue !!! 15 Heure d'attente et j'ai jamais passer !!! J'ai crissé mon camp par-ce-que après 15 Heure Sans nouvelle, même pas un petit Suivie est digne d'une VRAIX JOKE !! Leur système de triage a la CON et avec les ambulances qui font juste rentré !!! Se coliss du monde qui fais 15 heure qui attende!!! Dans le dernier 2heure que j'ai passé la.. 1 Seule pers. est passé voir un medecin !! Tuka...Je pourrais faire une critique de 3 page mais je vais en resté la !!! Pire expérience EVER !!!! ( Rentré a 8h30 a.m et sortie SANS avoir vue de medecin a 23h p.m AVEC en plus leur stationnement PAYANT)

Sayli Ramos

(Translated) 48h waiting time (Original) Délais t’attente 48h

Jean-Dominique Giroux

(Translated) Worst hospital, they treat you like you're less than nothing the people who work there are very arrogant (Original) Pire hôpital, on vous traite comme si vous étiez un moins que rien les gens qui travaillent la bas sont très arrogants

Mikonike

(Translated) Thank you for the advice of Chantal Leblanc nurse pivot pulmonary oncology without it I would already be dead and it's been two years now and I'm in great shape. xxx (Original) Merci pour les conseils de Chantal Leblanc infirmiere pivot en oncologie pulmonaire sans elle je serais déjà mort et ça fait maintenant deux ans et je suis en super forme. Xxx

rahman saleh

Very bad service and slow

Pascal G

(Translated) This hospital has a major problem. (Listening and leadership) - some doctors do not listen to anything, when we explain our problem and symptoms. They already have an idea without even listening. - In the emergency room, there is sometimes a pre-sorting done by a nurse. No listening. Example: Pain of 10/10 since 12h. I was already in the emergency room yesterday for the same problem. They had to give a very high dose of Dilodine. He (she) simply noted, foot pain. It took an hour to re-train and re-explain the problem. In the meantime my pain was very strong 10/10. - There is a flagrant lack of leadership. For files that require interaction between various services, no one will follow the requests and needs, in order to move the file forward to find a solution. The doctor of the specialty x, just said, for me everything is good, but after no directive, or track to guide the file to a solution. The patient's file will only be treated point by point and not in an overall view. - An obvious overload of effects. But it is also important to mention that there are also some great nurses and doctors (it's even the vast majority), who listen and do their best to relieve the patients, but unfortunately the negative points mentioned above. strongly impacts the whole work. MAJ: a year later I'm still in the same situation. I come to the emergency room for pain, I am taken 4 hours after minimum. I stay one night and despite the pains that are still there they give me leave and I have to do the same thing again 1 week later. If I can afford and I will allow myself after 3 years of this treatment you are really fat dummies. Pitiful service and we make fun of some developing countries ah ah ah. (Original) Cet hôpital a un problème majeur. (L’écoute et leadership) - certains docteurs n’écoutent absolument rien, lorsqu’on explique notre problème et symptômes. Ils (elles) ont déjà une idée sans même écouté. - À l’urgence il y a parfois un pré-triage fait par un(e) infirmier(e). Aucune écoute. Exemple: Douleur de 10/10 depuis 12h. J’etais déjà à l’urgence hier pour le même problème. Ils ont dû donner une très forte dose de Dilodine.il (elle) a simplement noté, douleur au pied. Il a fallu attendre une heure pour repasser au triage et reexpliquer le problème. En attendant ma douleur était très forte 10/10. - Il y a un manque de leadership flagrant. Pour les dossiers qui nécessitent une interaction entre divers services, personne ne va suivre les demandes et besoins, afin de faire avancer le dossier pour trouver une solution. Le docteur de la spécialité x, va simplement dit, pour moi tout est bon, mais après aucune directive, ou piste pour orienter le dossier vers une solution. Le dossier du malade ne va être traité que point par point et non dans une vision d’ensemble. - Une surcharge évidente des effets. Mais il est important de mentionner également, qu’il y a aussi des infirmières et docteurs formidables ( c’est même la très grande majorité), qui écoutent et font de leur mieux pour soulager les patients, mais malheureusement les points négatifs mentionnés plus haut impacts fortement l’ensemble du travail. MAJ: un an après j’en suis toujours à la même situation. Je viens à l’urgence pour des douleurs , je suis pris 4 heures après minimum. Je reste une nuit et malgré les douleurs qui sont encore là ils me donnent congés et je dois refaire la même chose 1 semaine après. Si je peux me permettre et je vais me le permettre après 3 ans de ce traitement vous êtes vraiment des gros nuls. Service pitoyable et on se moque de certains pays en voit de développement ah ah.

Stephane Lalonde

(Translated) I have just returned from 3 weeks at HMR and I want to thank all the staff at 4D for a wonderful stay. The care and attention I received was beyond reproach. A big thank you to the great team. (Original) Je viens de passer 3 semaines à HMR et je tiens à remercier tout le personnel du 4D pour un séjour formidable. Les soins et l'attention que j'ai reçu étaient sans reproches. Un gros merci à la formidable équipe.

Amrit Parmar

Dumbest hospital ever go they're on Wednesday at the ER with my right hand and wrist swollen to a whole different level nurse doesn't even bother to look touch it or ask me any specific questions at all,it tells me to come back Thursday at 9:40AM at their clinic. I go there on Thursday they've lost electricity which I don't blame them they tell me to give them my cell number and say they will call me I waited till 2 pm nothing I go back there,Their electricity is back and the secretary is sitting there doing nothing saying there no place for today anymore yet the waiting room was empty didn't even bother calling me to let me know and tells me only place she has is Monday I just said forget it! I ended up going to St Mary hospital I have broken wrist and thumb bone and needed a cast but according to rosemont fine nurse Ice and Tylenol would of worked complete morons!

ahmed bac

(Translated) Hospital to avoid. I'm not sure he deserves a star. (Original) Hôpital à éviter. Je ne suis pas sur qu'il mérite une étoile.

Sooung H

(Translated) The lack of staff in the emergency at night and at night, wait maybe very long ... 16 hours of waiting before seeing a doctor, 22 hours in the emergency after passing all tests. (Original) Le manque de personnels à l'urgence en soireé et de nuit, l'attendre peut- etre tres long ...16 heures d'attente avant de voir un medecin , 22 heures à l'urgence apres passé tous les tests.

Valerie Dionne

(Translated) Horible !!! Emergency services 9:30 am date for 2 benadryl and a cortisone cream the major problem is still not resolved (dizziness and blurred vision) but the symptoms are not related to the wasp sting that the doctor says ! So we will have to go back to the hospital (surely not the HMR) tomorrow so as not to find my sister unconscious because of the mediocrity of the service provided by a staff who does not listen to the patients and who tries to do everything so that the patients leave before seeing the doctor !!! (Original) Horible!!! Services de marde à l'urgence 9h30 datente pour 2 benadryl et une crème à la cortisone le problème majeur n'es toujours pas réglé (étourdissements et vision troubles) mais les symptômes n'ont pas rapport avec la piqûre de guêpes que le médecin dit! Donc on devra retourner à l'hôpital (sûrement pas le HMR) demain pour pas retrouvé ma soeur inconsciente à cause de la médiocrité du service rendu par un personnel qui n'écoute pas les patients et qui essaie de tout faire pour que les patients quite avant de voir le médecin!!!

Adriano Sodini

(Translated) very good hospital I have always been well served and take care of Angela (Original) très bon hôpital j'ai toujours été bien bien servie et soigner Angela

jacob scoo

(Translated) This is a hospital? And then ! We do not have the same definition of what a hospital is .. It finds reasons for nurses to justify their incompetence (previous opinion). Lol. Do not blame the government only. When you do not know how to take a blood test, when you're going to see a patient, that's not what you're doing for this job. I'm crazy about your professional situation or whatever, you signed to be a nurse, there is no reason. Medicine is not what it was. Worst hospital, Ark. (Original) Ça c'est un hôpital ? Et ben ! On a pas la même définition de ce qu'est un hôpital.. Ça trouve des raisons aux infirmières et infirmiers pour justifier leurs incompétences (avis précédent). Lol. Ne mettez pas la faute uniquement sur le gouvernement. Quand tu sais pas prendre une prise de sang, quand tu chiales pour aller voir un patient, c que chérie t pas faite pour ce job. Je m' en fou un peu de ta situation professionnelle ou autre, t'as signé pour être infirmièr(e), y a aucune raison. La médecine n'est plus ce qu'elle fut. Pire hôpital, Ark.

Jacob Lafortune

(Translated) Hospital with very bad service and the worst management I have seen in history. It's hard. (Original) Hopital avec un tres mauvais service et la pire gestion que j'ai vue de l'histoire. Ca fait dure.

M S

0 stars wasn't an option. Within 1 hour, I couldn't reach anyone within the ER with regards to a patient transfer.

chakib neb

(Translated) Very poor service received this evening for my 3 month old baby who has a nasty cough and all congestion with a fever of 39.7deg, the first sorting closet sends us to the registration without even checking the state of the baby. It is after 3 hours of waiting in the room, he calls us for a 2nd triage and he realizes that it is a priority but the doctor took 1h30 before he examines him and who decides to have him hospitalized. It’s the last time in this place. (Original) Très mauvais service reçu ce soir pour mon bébé de 3 mois qui a une méchante toux et toute congestioné avec une fièvre de 39.7deg, l’imfermi de premier triage nous envoi à l’enregistrement sans même vérifié l’etat Du bébé . C’est après 3heurs d’attentes dans la salle, il nous appel pour un 2ème triage est il réalise que c’est prioritaire mais le médecin a pris 1h30 avant qu’il l’examine et qui décide de le faire hospitaliser. C’est la dernière fois dans cette place.

Dong C

In ER I did blood test and waiting for 2.5 hours for the result. No one can imagine what happened, the nurse told me that something was wrong and they lost my blood! I have to take another blood test and wait again. It is 2:59 am. I came in at 15:15 yesterday, until now I only did 2 urine tests and 2 blood tests. I don’t when I can see the doctor with my tests results.

Calleihal nwn2

Wasted 9 hours and a half of my life because the hospital doesn't have the balls to tell you they don't have enough doctors. They'd rather keep quiet and make you waste a whole day. Had to go cuz I need to eat and sleep too, you know? Never saw a doctor. From 11h30 to 21h00. The nurse told me I was ranked "somewhat urgent" and it shouldn't take too much time. I did the math during my wait. There was only 1 doctor, yet 4 nurses for triage. What's the point? Unless you are about to die yourself, you won't see a doctor, because everyone in a wheelchair, every old person, every woman with a kid, everyone in a stretcher will pass before you, even the one with a police officer following because he's the one that started a criminal fight. And even all those above I saw waiting for 6 hours + during my stay. Takes between 20 - 40 minutes for the doctor to meet a person, and there's always at least 1 guy of the list above that enters the room every 30 minutes. Welcome to Quebec healthcare, folk. We've been having a shortage of doctors since 15 years prior and the government still applies the "strategy" of pretending everything's still ok. Why can't I just buy common antibiotics over the counter? Do we all need to be treated like babies? Why can cows, porks and chickens get antibiotics more easily than us humans? Tired of being treated like a dumb kid.

Angie D

An excellent hospital ... I gave birth to both my babies there and the staff was excellent ... had to got to emergency for my 3 yr old who had a hard time breathing and within minutes he was taken charge of ... very efficient. The pediatric ward is pretty amazing, taking the time to talk to the parents and explaining everything. My whole family is being followed at the hospital. My husband who have a blood disorder has been taken charge of and is being followed and my dad with colon cancer is being followed with a battery of test etc. To the ones who complain about the the long wait at the ER all I can tell you is that you don’t see what goes on behind the emergency room .. they get many ambulances that show up with more urgent patients that need a while team of ppl to help save the patient.

Claudette Levesque

(Translated) For me it is very far, parking costs a fortune if I had a doctor in Longueuil what happiness! There I am not treated but I have a small follow minimum, minimum when I arrive there needless to say my pressure is more often 200 past and therefore too far. So you understand the urgency to find a very good general practitioner in Longueuil is rare as the sea "" of Pope. problems not treated for 2 years it's serious not being able to get treatment !!!! ????I made a discovery while talking with my pharmacist and c is probably an esophagitis which makes me suffer this hard for a very long time I can not see a doctor and even less appointments I do not have a doctor I'm on the list for only 3 years ago an urgent need to find a doctor in Longueuil (Original) Pour moi c'est très loin ,le stationnement coûte une fortune si j'avais un médecin à Longueuil quel bonnheur ! Là je ne suis pas soigné mais j'ai un petit suivi minimum ,minimum quand j'arrive là inutile de dire ma pression est plus souvent à 200 passé et donc trop loin .???? Donc vous comprendrez de l'urgence de trouver un très bon médecin généraliste à Longueuil est rare comme de la mer"" de Pape .des problèmes pas traité depuis 2ans c'est grave pas être capable de se faire soigner !!!!????J'ai fait une découverte en parlant avec ma pharmacienne et c'est probablement une oesophagite ce qui me fait souffrir celà dure depuis très longtemps je n'arrive pas à voir un médecin et encore moins de rendez-vous je n'ai pas de médecin je suis sur la liste depuis seulement 3 ans il y a urgence de trouver un médecin à Longueuil au p.c.☹????

Ivan

Ridiculous service, waiting for 7hrs to only pass triage with a broken foot!

Frank Alva

(Translated) Quick response to the phone. Racket for the RV. Better compare in other place, on there is negative but if you have to see the positive .. (Original) Rapide réponse au téléphone. Raquette pour le RV. Meilleure comparer en autre place, sur il ya négative mais sil faut voir le positive..

Denis Fortin

(Translated) Gastoscopy the doctor finds nothing while others ....... (Original) Gastoscopie la docteure ne trouve rien alors que d'autres.......

Alyïann Le

Terrible hospital. I only came here because it’s the closest from my place. I personally think they need to improve the way they proceed with different cases. They take too much time for a simple consultation. The approximate time you wait for a consultation is between 1h to 7h. I’ve waited over 4h without any help and direction of an amount of time I would be still waiting. I came because of my wrist, extreme fatigue, my back that was hurting me and the fact that I was vomiting a lot after getting hit by a car door. They did not take me seriously and put me in P4. I’ve stand in the waiting room with a headache, extreme fatigue and for 4h now and still didn’t see a nurse.

Ginette Grenon

(Translated) I have had multiple surgeries at this hospital and they are super knowledgeable, patient doctors making sure I get it right. This is the best place to get eye care. I saw no arrogance in these doctors Dr. Rezende and Dr. Boutin. I recommend this hospital for the competence and the equipment and their knowledge and their kindness. Thank you very much to these people. (Original) J’ai subit plusieurs opérations à cet hôpital et ce sont des médecins super compétents,patients,qui s’assurent que j’ai bien compris. C’est le meilleur endroit pour se faire soigner pour les yeux. Je n’ai vu aucune arrogance chez ces médecins Dr. Rezende et Dr. Boutin .je recommande cet hôpital pour la compétence et l’équipement et leur connaissance et leur gentillesse. Merci beaucoup à ces personnes.

Mc Garette

(Translated) I waited 6 hours without seeing a doctor and it cost me $ 20 parking. To say that half of my taxes are used to: D Living free Quebec, I will have at least a hospital bracelet: D I give 3 stars for the buxom security agents! ;-) WOW (Original) J'ai attendu 6 heure sans voir de médecin et ca ma couté 20$ de parking. Dire que la moitié de mes impôts servent a ca :D Vivre le Québec libre, j'aurai au moin eu un bracelet d'hôpital :D Je donne 3 étoiles pour les plantureuses agentes de sécurité ! ;-) WOW

Luc Lemieux

(Translated) The coronary unit to avoid. No compassion of the nursing staff for the family! Impossible to visit a loved one. (Original) L'unité coronarienne à éviter. Aucune compassion du personnel infirmier pour la famille! Impossible de visité un proche.

Roland Meloche

(Translated) Aside from the welcome. .... service of ..... The draw. .... no excuse the triage It's like a lottery I don't know why people are incubated in a waiting room for so long, probably to make them sick even more. I believe that for a province that puts a third of its budget in health, our service is less than a star Please review the emergency procedures A very disappointed citizen (Original) Mis à part l accueil. ....service de ..... Le tirage. ....non excusez le triage C est comme une loto Je sais pas pourquoi qu' on fait incuber les gens dans une salle d attente aussi longtemps probablement pour les rendre malade encore plus. Je crois que pour une province qui met le tier de son budget dans la santé, notre service est moins qu' une étoile S.v.p. révisé les manières de faire à l urgence Un citoyen très déçu

Brian Smith

The worst hospital in Montreal. Secretary for Rheumatology absolutely horrible. Has no idea how to treat people.

Shanny dallaire

(Translated) I have never seen a place like this, we spent 2 days 1 night in the hospital urgently .... the nurse and attendant have foul language. We arrived with a person with a serious mental disorder who did not even remember his family for the next day, that is to say that it is better to return to his country by the psychiatrist ... he labas his boss whether nurse or attendant he decides on their laws and how he will treat you. We are better served at Mcdonald! (Original) Je n'est jamais vue une endroit comme cela, nous avons passer 2 jours 1 nuit à l'hôpital en urgence.... les infirmière et préposé ont un langage grossier. Nous sommes arrivé avec une personne avec de sérieux trouble mentale qui ne ce rapellais même plus de sa famille pour le lendemain ce fair dir quil est mieux de retourner dans son pays par la psychiatre ... labas il son boss que ce soit infirmier ou préposé il décide de leur lois et de la façon quil voudrons te traiter. On est mieux servi au Mcdonald!

Véronique Morin

My husband just got hospitalized for appendicitis at HMR. I don’t have enough words to say how empathic, sweet, knowledgeable, nice, patient and accommodating all the staff was, from nurses to surgeons. Knowing how hard these people work and how long their hours are, I would give 10 stars on 5 if I could. Many thanks to the HMR team.

Mayowa Arokoyo

The nurse was completely cold and unsympathetic,she was not willing to attend to me because I spoke only English,and she told me in English that she does not speak English only French,she understood me and responded to me yet she says she could not speak english,my son who had a temperature over 103 was sent back out to wait for another nurse

Emeldine Chendjou

Verry slow wait time too long

G M

(Translated) It sucks. We haven't called anyone for hours except for triage and we're in the emergency room. It's unfair that I have to give a star. (Original) C'est nul. On n'appelle personne depuis des heures sauf pour le triage et on est à l'urgence. C'est injuste que je dois donner une étoile.

C CC

(Translated) The best hospital ever! And this, at the level of nursing as well as medical. They saved my vision in my right eye and I am forever grateful to them for the speed, efficiency and skill that the staff has shown. Thanks thanks thanks!!! CCC (Original) Le meilleur hôpital qui soit! Et ce, si bien au niveau des soins infirmiers que médicaux. Ils ont sauvé ma vision dans l'oeil droit et je leur suis éternellement reconnaissant pour la rapidité, l'efficacité et la compétence dont le personnel a fait preuve. Merci merci merci!!! CCC

tom tomlinson

Delayed hernia surgery for more than 2 years, had to go to another hospital where surgery was done after 2 months wait.

Gino Beaudin

(Translated) My girlfriend has just given birth on March 18 and I do not recommend this hospital to anyone a beautiful gang of no serious drawing its not talking to each other pentoute between nurse and doctor 2 nurse do an unpleasant test in the nose everything is done and 5 min later the doctor even arrives telling her that his 2 nurse has just given him his test to my daughter but she says i will re check meler gang tabarna (Original) Ma blonde vien d'accoucher le 18 mars et je ne recommande cette hôpital à personne une belle gang de sans dessin sérieux sa se parle pas pentoute entre infirmière et médecin 2 infirmière font un test désagréable dans le nez tout se fait bien et 5 min après le médecin arrive même en lui disant que ses 2 infirmière vien de lui faire son test à ma fille mais elle dit je vais re vérifier tabarnaque de gang de meler

L Durand

(Translated) For the appointment it was a nightmare. I have been postponed several times and I am not the only one speaking with other patients. On the other hand, my surgery and the service thereafter was number 1 with Dr. Boulos in eyelid surgery! Super surgery. Then when I had questions the nurse on the phone gave me great service too and on several occasions. (Original) Pour la prise de rendez-vous ça été un cauchemar. J'ai été reporté à plusieurs reprises et je ne suis pas la seule en parlant avec d'autres patients. Par contre, ma chirurgie et le service par la suite a été numéro 1 avec le Dr Boulos en chirurgie des paupières! Super chirurgie. Puis lorsque j'ai eu des questions l'infirmière au téléphone m'a donné un super service aussi et à plusieurs reprises.

ivon tremblay

(Translated) My wife is returning to the emergency hospital for a spontaneous rupture of the placinta .4 days after not even an ultrasound has been done. My partner was crying in pain and the nurses only said that she wanted to go to the toilet results my wife to give birth to 29 weeks while the nurses persisted in saying that was a envy of poo not contractions . Worst nurses in the world. (Original) Ma conjointe est rentrer a l'hôpital d'urgence pour une rupture spontanée du placinta .4 jours après même pas un échographie n'a été faite. Ma conjointe pleurait de douleur et les infirmières ne fesais que dire qu'elle avait envie d'aller au toilettes résultats ma conjointe à acoucher a 29 semaines pendant que les infirmières s'obstinait a dire que s'était un envi de caca pas des contractions. Pire infirmières du monde .

Renata Correia

(Translated) Floor 7 - maternity Rooms not at all clean, very lacking in hygiene especially when you share a room with a toilet for 2/4 women who have just given birth.. doctor and nurses service is ok (Original) Étage 7 - maternité Chambres pas du tout propres, manque beaucoup d’hygiène surtout quand on partage une chambre avec une toilette pour 2/4 femme qui viennent d’accoucher .. service de médecin et infirmiers c’est ok

michel lauzon

(Translated) 3 hours drive to do this say that the appointment was assigned to the wrong specialist come back tomorrow .... (Original) 3h de route pour ce faire dire que le rendez-vous a été attribué au mauvais spécialiste revenez demain....

Marie-France Bayard

(Translated) Zero stars. Run away from this hospital. No Awareness of the cause of patients and their families. After a long period of reflection during still unfinished mourning, I finally have the courage to write down what I felt during the last moments of my late mother's life. During my mother's hospitalization from January 20 to 30, 2018 and to this day, long periods of questioning have passed through my mind without an answer as to the exact causes of my mother's hospitalization and death, because I did not have the explanations that I considered legitimate. Yet my husband and I were present every day for several hours throughout the hospitalization until the death of the patient in question. Healthcare professionals have taken blood several times and still have no response. The cause of her hospitalization was never mentioned and yet the day after her death, suddenly, a doctor briefly gave me a cause of my mother's death. On the day of her death, the nursing staff never contacted me to advise me to arrive earlier, as my mother's condition worsened. It is when I arrive at the hospital that I realize what is happening. When I ask questions, I am ignored. Moved I start to cry and no empathy from the nurse. The day after my mother passed away, I met the cardiologist who had no empathy and presented himself without my consent with a team of interns at a time when I needed intimacy to try to understand this. unexpected death. Some employees (nurses, orderlies, doctors, etc.) care about their profession and others do not. Certain qualities are essential in the field of health and yet on January 30, 2018 at the coronary heart unit, I have no empathy, sensitivity, understanding, supervision ... I felt vulnerable and helpless ... I am disappointed with the Quebec health system, with the attitude and behavior of certain health professionals (Original) Zéro étoile. Fuyez cet hôpital. Aucune Sensibilisation à la cause des patients et de leur famille. Suite à une longue période de réflexion pendant un deuil encore inachevé, j’ai enfin le courage de mettre par écrit ce que j’ai ressenti au cours des derniers moments de vie de ma défunte mère. Durant l’hospitalisation de ma mère du 20 au 30 janvier 2018 et jusqu’à ce jour, des longues périodes de questionnements se sont défilés dans mon esprit sans réponse quant aux causes exactes de l’hospitalisation et du décès de ma mère, car je n’ai pas eu les explications que j’estimais légitimes. Pourtant, mon mari et moi avons été présent chaque jour pendant plusieurs heures tout au long de l’hospitalisation jusqu’au décès de la patiente en question. Les professionnels de la santé ont effectués à maintes reprises des prises de sang et toujours aucune réponse. La cause de son hospitalisation n’a jamais été mentionné et pourtant le lendemain du décès, soudainement, un medecin m’a donné brièvement une cause au décès de ma mère. Le jour de son décès, le personnel soignant ne m'a jamais contacter pour m'aviser d'arriver plus tôt, car l'état de santé de ma mère s'aggravait. C'est a mon arrivée a l'hôpital je réalise ce qui se passe. Quand je pose des questions, on m'ignore. Émue je commence a pleurer et aucune empathie de l'infirmière. Le lendemain du décès de ma mère, j’ai rencontré le medecin cardiologue qui n’avait aucune empathie et s’est présenté sans mon consentement avec une équipe de stagiaire dans un moment où j’avais besoin d’intimiter pour essayer de comprendre ce décès inattendu. Certains employés (infirmiers, infirmières, préposé(e)s aux bénéficiaires, medecins, etc) ont à cœur leur métier et d’autres non. Certaines qualités sont essentielles dans le domaine de la santé et pourtant le 30 janvier 2018 à l’unité coronarienne, je aucune empathie, sensibilité, la compréhension, l’encadrement… Je me suis senti vulnérable et impuissante… Je suis déçu du système de santé Québécois, de l’attitude et le comportement de certains professionnels de la santé

andrée Vachon

(Translated) A family member is currently hospitalized at this hospital. I have only good words for all the nursing staff. Thank you you are great, smiles, patience and constant attention. The whole family is reassured while awaiting the results of the exams. Thank you ! (Original) Un membre de ma famille est présentement hospitalisé à cet hôpital. Je n'ai que des bons mots pour tout le personnel soignant. Merci vous êtes formidable, des sourires, de la patience et une attention de tous les instants. Toute la famille est rassurée en attendant les résultats des examens. Merci !

andy jambon

(Translated) Unless you are EXTREMELY badly taken, this workout is to be avoided ... absolutely ... seriously ... (Original) À moins d'être EXTRÊMEMENT mal pris, cette établissent est à éviter... absolument... sérieusement...

ray tessier

(Translated) I thank Hopital Maisonneuve Roseline for the good care received and the staff of the 10 th floor Thank you (Original) Je remercie Hopital Maisonneuve Roseline pour les bon soin reçu et le personnel du 10 iem étage Merci

Shirley Trigg

(Translated) Hospitalization: lack of follow-up, turnover among doctors in charge of the case with ultimately inconsistencies between what you are told and what is done. Normal, they only read the last notes in the otherwise incomplete file, which you realize when talking to them since they lack important elements. Professionals who work "in silos", without overall assessment. We had a false diagnosis of stage 4 cancer with orientation in palliative care: never had an apology from the resident who made the diagnostic error or from his supervisor, I also deduce that the other doctors preferred to "look elsewhere" rather than to handle the situation. On weekends, the nursing staff lack professionalism, listening skills and vocabulary. They look quite helpless. (Original) Hospitalisation : manque de suivi, roulement au niveau des médecins en charge du dossier avec au final des incohérences entre ce qu'on vous dit et ce qui est fait. Normal, ils ne lisent que les dernières notes au dossier par ailleurs incomplet, ce dont vous vous rendez bien compte en leur parlant puisqu'il leur manque des éléments d'importance. Des professionnels qui travaillent "en silo", sans évaluation d'ensemble. Avons eu un faux diagnostic de cancer de stade 4 avec orientation en soins palliatifs : jamais eu d'excuses du résident ayant fait l'erreur diagnostique ni de son superviseur, j'en déduis aussi que les autres médecins ont préféré "regarder ailleurs" plutôt que de gérer la situation. Les fins de semaine le personnel infirmier manque de professionnalisme, d'écoute et de vocabulaire. Ils ont l'air tout à fait démunis.

Stephanie Proulx

(Translated) Done 12 I wait ... The world can ben die here before seeing a doctor .. Poor ... (Original) Fait 12h j'attends... Le monde peuvent ben mourir ici avant même de voir un médecin.. Déplorable...

Melanie Plouffe

(Translated) In oncology these a super good team in whom I trust these the best doctors a special thank you to Dr Cohen (Original) En oncologie ces une super bonne équipe en qui j'ai confiance ces les meilleurs docteurs un merci spécial à Dr Cohen

David M

Probably the worst experience of my life at the emergency room. First of all, the conditions are terrible. The nurses/staff members are super unkind and rude. They REFUSE to speak ENGLISH and the wait time is ridiculously long (over 12hours). I honestly feel bad for anyone currently hospitalized there. I sincerely feel for you all and hope you get out of there ASAP. Please do yourself a favour, if you need to go the emergencies GO TO THE GLENN or if you're privileged enough consider going to a private clinic.

Mylène Véronneau

(Translated) I go to Maisonneuve-Rosemont with a CD containing the x-rays of the fracture of my foot (which were done in an outpatient clinic.). The doctor had referred me to the emergency department of Maisonneuve-Rosemont hospital, which is 2 minutes from my home. I go there hoping to have an appointment with an orthopedist the next day instead of clogging the emergency for a non-urgent case !! I am told that I must wait in the emergency anyway ... The next day, I decided instead to go directly to the orthopedic department of the hospital (which should have been advised instead of going to the emergency !!). What a lack of communication and judgment between the departments of the hospital. All this to say that the secretary of the orthopedic department took my cd containing the x-rays and informed me that the doctor was going to look at this and that she was going to call me to make an appointment (probably the next day) . The next day, no call and no way to reach them other than by email (which in my case remained unanswered ...). I am very frustrated because I pay my taxes, I go to the doctor about once every 5 years but when I need basic treatment, no service for at least 3 days !! I can't wait to see more !! (Original) Je me présente à Maisonneuve-Rosemont avec un cd contenant les radiographies de la fracture de mon pied (qui ont été faites dans une clinique externe.). Le médecin m'avait référée à l'urgence de l'hôpital Maisonneuve-Rosemont qui est à 2 min de chez moi. Je m'y rends en espérant avoir un rendez-vous avec un orthopédiste dans la journée suivante au lieu d'engorger l'urgence pour un cas non urgent!! On me dit que je dois attendre à l'urgence malgré tout... Le lendemain, je décide plutôt de me rendre directement au département d'orthopédie de l'hôpital (ce qui aurait dû m'être conseillé au lieu d'aller à l'urgence!!). Quel manque de communication et de jugement entre les départements de l'hôpital. Tout ceci pour dire que la secrétaire du département d'orthopédie a pris mon cd contenant les radiographies et m'a informée que le médecin allait regarder cela et qu'elle allait m'appeler pour fixer un rendez-vous (probablement le jour suivant). Le lendemain, aucun appel et pas moyen de les rejoindre autrement que par courriel ( qui dans mon cas est resté sans réponse...). Je suis très frustrée car je paye mes taxes, je vais chez le médecin environ 1 fois au 5 ans mais quand J'ai besoin d'un traitement de base, pas de service avant 3 jours minimum!! J'ai hâte de voir la suite!!

Frank A.

(Translated) Some doctors are really great and the nurses are smiling despite their work load. The intensive care team was very professional and did an exceptional job with my father. (Original) Certains médecins sont vraiment super et les infirmières sont souriantes malgré leur charge se travail. L'équipe aux soins intensifs étaient trés professinnelle et ont fait un travail exceptionnel avec mon père.

Guylaine Deshaies

(Translated) My partner has been hospitalized for 9 months in the stem cell transplant department. No visits allowed since December 19, 2020 re: pandemic obliges. Difficulty hearing news about their state of health. I have the impression that there is no follow-up of his file between the change of doctor at 2 weeks. Most of the nursing staff are great but what catches my attention is bad apples too bad for those who do a great job. (Original) Mon conjoint est hospitalisé depuis 9 mois sur le département de greffe de cellules souches. Aucune visite permise depuis le 19 décembre 2020 re : pandémie oblige. Difficulté à avoir des nouvelles sur son état de santé. J'ai l'impression qu'il n'y a pas de suivi de son dossier entre les changement de médecin au 2 semaines. La plupart du personnel soignant est super mais ce qui retient mon attention c'est les pommes pourries dommage pour ceux qui font un travail en or.

Lea Pougnaud

(Translated) Costa rican green leprechaun best service (Original) Lutin vert Costa ricain meilleur service

Matty Spaghetti

My wife gave birth to our son at HMR. The staff was absolutely fantastic. Helpful, knowledgeable, polite, humane. I wholeheartedly recommend it to all couples.

Steve Benitah

Consistently 1 to 3 hours wait on appointments (ophthalmology). Unfortunately some rude staff members too. It baffles me how they can be so consistently late all the time on appointments.

Martin Lambert

(Translated) Entered urgently by ambulance in the night after a car accident, I was left on a stretcher in the corridor at 8 am without anyone coming to see me despite the cerebral concussion, a pressure of 190/110 and an torso. I had to complain (which is not in my nature) to 2 nurses since the first one told me to wait my turn. (Original) Entré d'urgence en ambulance dans la nuit apres un accident de voiture, j'ai été laissé sur une civière dans le corridor 8h sans que personne soit venu me voir malgré la comotion cérébrale, une pression de 190/110 et une antorse. J'ai dû me plaindre (ce qui n'est pas dans ma nature) à 2 infirmieres puisque la première m'a dit d'attendre mon tour.

Martin Lambert

(Translated) Entered urgently by ambulance in the night after a car accident, I was left on a stretcher in the corridor at 8 am without anyone coming to see me despite the cerebral concussion, a pressure of 190/110 and an torso. I had to complain (which is not in my nature) to 2 nurses since the first one told me to wait my turn. (Original) Entré d'urgence en ambulance dans la nuit apres un accident de voiture, j'ai été laissé sur une civière dans le corridor 8h sans que personne soit venu me voir malgré la comotion cérébrale, une pression de 190/110 et une antorse. J'ai dû me plaindre (ce qui n'est pas dans ma nature) à 2 infirmieres puisque la première m'a dit d'attendre mon tour.

Émilie

(Translated) I went to Maisonneuve Rosemont Hospital for abnormal blood loss following the announcement of my pregnancy. This hospital clearly put my life in danger. I had been losing blood for exactly 18 days, had no urine tests, and not even most of the vital signs. In.the stride they announced a.diagnosis of ectopic pregnancy without any.tact no.only I learned that I was losing my.bebe but that my state of health was now compromised..I had no.cause, the staff .is inhuman. and the hospital is dirty, people go through your files, are intrusive and put you in danger This hospital is a disgrace and a danger. I am still in shock from my experience with them (Original) Je me.suis rendue à l'hôpital maisonneuve rosemont pour des pertes de sang anormales suite à l'annonce de ma grossesse. Cet hôpital a clairement mit ma vie en danger. Je perdais du sang depuis exactement 18 jours, je n'ai eu aucun.prelevement urinaire , et même pas l'essentiel la prise des signes vitaux. Dans.la foulée ils mont annoncé un.diagnostic de grossesse ectopic sans aucun.tact non.seulement j'apprenais que je perdais mon.bebe mais que mon état de santé était désormais.fragilisé..je nai eu aucune.cause , le personnel.est inhumain.et lhopital est sale , les gens baclent vos dossiers , sont indiscrets et vous mettent en danger Cet hôpital est une honte et un.danger . Je reste encore sous le choc de mon.experience avec eux

mario chasle

(Translated) A truly exceptional service from all nurses. Huge thanks to Dr. Yuh a neurosurgeon very very human and professional. All the neurosurgery team I say THANKS you. (Original) Un service vraiment exceptionnel de la part de tout le personnel infirmier. Un Énorme merci à Dr. Yuh un neurochirurgien très très humain et professionnel.Toute l'équipe de neurochirurgie je vous dit MERCI.

Jean-Robert Ouellet

(Translated) Worst hospital in the world ... the pandemic with a wide back ... they threw the file of patient with lung disease wow???? (Original) Pire hopital au monde...la pandémie à le dos large...ils on jeté le dossier de patient atteint de maladie pulmonaire wow????

Tunia C

(Translated) Very poor nursing service, very iniorante triage on pain and bleeding. DE MEnace worm patient this unacceptable treats patient like animals mem worse this summer evening at 8 p.m. biouro B. Threat closed emergency department (Original) Tres mauvaise service infermier triage tres iniorante sur doulor est hémorragie. DE MEnace ver patiente ce inacceptable traite patiente come animaux mem pire ce ete se soir a 20h biouro B.Menace ferme service urgance

ssogxela

(Translated) Hospital which is clearly managed by a money manager and money staff. No sympathy the triage is done on a basis that if you do not say 10 to your pain level you will not pass before 1pm. You could collapse there that he would tamp you down with the broom. (Original) Hôpital qui clairement est dirigé par un gestionnaire a l'argent et staff a l'argent. Aucune sympathie le triage se fait sur une base que si tu ne dit pas 10 à ton niveau de douleur tu ne passera pas avant 13hr. Tu pourrais t'effondrer la qu'il te tasserais avec le balais.

Koala MeatPie

No Wifi or Wifi Service in Patient rooms. EXCELLENT Staff

François Lalonde

(Translated) The horror. After my left wrist was half cut in 2008, I had an excellent operation at the Jewish General Hospital in Montreal. Seven years later, Dr. Jenny Lin of the Maisonneuve-Rosemont Hospital Plastic Surgery Department convinced me against all negative prognosis, to do a major 8-hour operation to try to restore my sensitivity. His operation was a bitter failure: not only did my hand not regain its sensitivity at all, but its operation left me severely handicapped for the rest of my life on three different levels. This hospital seems to be led by sorcerer-apprentices who are ready to handicap you for life for the sole pleasure of operating to operate. (Original) L'horreur. Après que mon poignet gauche ait été scié à moitié en 2008, j'ai eu une excellente opération à l'Hôpital général juif de Montréal. Sept ans plus tard, la Dr Jenny Lin du département de chirurgie plastique de l'Hôpital Maisonneuve-Rosemont m'a convaincu contre tous les pronostics négatifs, de faire une opération majeure de 8 heures pour tenter de rétablir ma sensibilité. Son opération a été un cuisant échec: non seulement ma main n'a pas retrouvé sa sensibilité du tout, mais son opération m'a lourdement handicapé pour le reste de mes jours sur trois plans différents. Cet hôpital semble être mené par des apprentis-sorciers qui sont prêts à vous handicaper à vie pour le seul plaisir d"opérer pour opérer.

Jean-Francois Cote-Lamoureux

(Translated) Slow and incomprehensible staff incredible waiting time and false indication (Original) Personnel lent et incompréhensible temps d'attente incroyable et fausse indication

lilia bouhired

(Translated) I was this morning with my sick little girl, very quick reception, as well as triage, the professional nurse did a nasal cleansing to my little tylenol, 40 minutes later, we saw the doctor very nice, prescription and return at home 1h30 after our arrival. (Original) J'ai été ce matin avec ma petite fille malade, accueil très rapide, ainsi que le triage, l'infirmière professionnelle a fait un nettoyage nasal à ma petite+ tylenol, 40 minutes plus tard, on voyait le médecin très gentil, prescription et retour à la maison 1h30 après notre arrivée.

Aurelie Vasseur

(Translated) Very long wait. Staff not very welcoming. (Original) Tres longue attente. Personnel pas très accueillant.

Sarah L

(Translated) It's worth paying $ 20 for a consultation trust me. The urgency is not worth the detour and it leaves something to be desired. The nurses at the yards are cruelly lacking empathy - beast - never smiling, even if it would be 18h that it is there, this job should be entrusted to women who have heart. Then the HMR emergency physician is mistaken for diagnosis, you are just a number and the next one. I prefer to pay for a consultation or to take another 30 min drive even in pain to go to another hospital rather than go there. So that means everything .. (Original) Ça vaut la peine de payer 20$ une consultation croyez- moi. L'urgence ne vaut pas le détour et ça laisse a désirer . Les infirmières au triages manquent cruellement d'empathie - bête - jamais souriante , même si ça ferais 18h qu'elle sont là, cet job la devrait être confié a des femmes qui ont du cœur. Ensuite les médecins urgentologue de HMR se trompe de diagnostique , tu est simplement un numéro et au suivant . Je préfère payer une consultation ou encore de faire 30 min de route supplémentaires même en douleurs pour aller dans un autre hôpital plutôt que aller là. Donc ça veut tout dire..

Mariline FIGUEIREDO

(Translated) Unbelievable ! March 20 3:00 am ... 7 patients in the waiting room and now 5 hours that NO patients in the waiting room have been received! Really the best way to discourage patients !!! Is it possible to have more than 1 emergency doctor !!!!! Unbelievable !! Hospital renovated but HORRIBLE customer experience !!! To avoid (Original) Incroyable ! 20 mars 3:00 du matin ... 7 patients en salle d’attente et maintenant 5 heures que AUCUN patient de la salle d’attente n’a été reçu ! Vraiment le meilleur moyen de décourager les patients !!! Est ce possible d’avoir plus que 1 medecin de garde aux urgences !!!!! Incroyable !! Hopital rénové mais expérience clientèle HORRIBLE!!! À éviter

Leonard mutombo

(Translated) I don't know if we can call this emergency but, after spending 12 hours waiting after a doctor, I no longer call it emergency I call it mistaking patients for idiots. Emergency to avoid (Original) Je ne sais pas si on peut appeler ça urgence mais, après avoir passé 12h à attendre après un médecin, moi je n'appelle plus ça urgence J'appelle ça prends des patients pour des idiots. Urgence à éviter

John Evans

Probably one of the worst hospital in Montreal went there a few times and everytime I was either for to wait for hours even though there was little patients waiting at the ER or sent back home cause they had to many people. The staff doesn't care about helping you and the service given is horrible they are so rude and unorganised.

Linda Bilodeau

(Translated) Doctors who care about us with their knowledge and their hearts. Thanks to the pain management center for being the ace for us. (Original) Des médecins qui ont à cœur de nous soignez avec leurs savoirs et leurs cœurs. Merci au centre gestion de la douleur d'être l'as pour nous.

Jack

(Translated) Is there really a person who thought about placing the exit of the users' parking lot on the Assumption, it is ridiculous? (Original) Y' a t'il vraiment une personne qui a réfléchi pour placée la sortie du stationnement des usagers sur l' Assomption c' est ridicule

Sofia Martins

I went to the emergency unit of this hospital and it was the most horrible experience. Not only were the workers/nurses extremely rude, but also after waiting 4+ hours in the doctors room to be examined, no doctor ever came. Extremely disappointed with this hospital and would NOT recommend anyone go to it, especially if it's an emergency.

Judith Payette

(Translated) Very good experience, prompt, professional and courteous treatment, by both doctors and hospital staff. (Original) Très bonne expérience, traitement rapide, professionnel et courtois, autant par les médecins que le personnel de l'hôpital.

Rock Gagnon

(Translated) Not strong communication in this hospital (Original) Pas fort la communication dans cette hôpital

Isabel Hamilton-green

we waited for 2 hours for an appointment, and he never arrived at the hospital. I had to wait for for 2 months for the appointment. No respect for patients. The medical staff also seemed to have no idea what was going on

John Smith

long time to wait. 3 days to get all things done. People never get sick in Montreal.

Maria paz Ponce

I have Dr appointment .at 1 .. 3 hr later ...don't want to do an scan ,they said next visit ... wondering for 15 min Dr how much they are charging for doing exactly nothing ????

Achraf El

(Translated) Summer 2019: we had to wait +/- 19 hours for my wife to be consulted by a doctor in the emergency room of this hospital ... Today, September 28, 2021: We have still been waiting for more than 7 hours for our 18 month old daughter to be seen by a doctor. She has had a fever for 3 days (40/41 degrees), does not sleep and has a worrying general condition… They judged that her condition does not require urgent intervention. …: / Some employees are lacking in tact and are unfortunately not human…. :( (Original) Été 2019: nous avons dû attendre +/- 19 heures pour que ma conjointe soit consultée par un médecin aux urgences de cet hôpital… Aujourd’hui, 28 Septembre 2021: nous sommes toujours en attente depuis plus de 7 heures pour que notre fille de 18 mois, soit consultée par un médecin. Elle fait la fièvre depuis 3 jours (40/ 41 degrés), ne dort pas et ayant un état général inquiétant… Ils ont jugé que son état ne nécessite pas une intervention urgente .. C’est sûr qu’on va attendre encore des heures … :/ Certains employés manquent de tact et ne sont pas humains malheureusement …. :(

Yoann Lussier

(Translated) Nephrology and oncology are well represented in this hospital. Attention to detail and listening give the patient the assurance of quality treatment. Their research center, located in the basement, suffers a little and more collaboration between the units would be appropriate. (Original) La néphrologie et la cancérologie sont bien représentées dans cet hôpital. Le souci du détail ainsi que l'écoute donnent au patient l'assurance d'un traitement de qualité. Leur centre de recherche, situé au sous-sol, souffre un peu et plus de collaboration entre les unités serait de mise.

Mathieu de Wit

(Translated) Thank you to the neonatal medical team who worked miracles with my wife. They were able to stop my wife's work, which saved her from premature delivery to 27 weeks. The team is welcoming and smiling. (Original) Merci à l'équipe médical en néonatalité qui ont fait des miracles avec ma femme. Ils ont été en mesure d'arrêter le travail de ma femme, ce qui a permis de sauver d'une accouchement prématuré à 27 semaines. L'équipe est accueillante et souriante.

yyz zzy

Don't EVER go there if you are suicidal. DON'T GO THERE. If you finally meet a doctor, they'll send you home and they'll tell you to take a walk. Seriously, I'm curious to see how many people have killed themselves after going to this hospital for a suicidal crisis. Their head psychiatrist is also very judgmental and unprofessional, making judgments about your appeareance. He just wants to give you pills and don't really want you to talk, he seems sooooo annoyed if you don't really know the exact reason for you depression. This is the worst place to go if you're in a crisis.

Cuty jiji

(Translated) 9ham emergency department very very fast for an extreme sore throat and fever. Quick to sort and quick to consult. By cons very poor communication between secretaries, nurses and doctor. A lot of misunderstanding in my case that day nothing serious but hey it wastes everyone's time when things are poorly communicated and unclear. (Original) 9ham service à l'urgence très très rapide pour un mal de gorge extrême et fièvre. Rapide au triage et rapide lors de la consultation. Par contre très mauvaise communication entre les personnels secretaires, infimiers et docteur. Beaucoup de mal entendu dans mon cas cette journée là rien de grave mais bon ça fait perdre le temps à tous lorsque les choses sont mal communiqué et pas clair.

lktersoo

I am currently in the ER with my son and daughter... we have been waiting for 16 hours to see a doctor........ I am speechless

Maze Smith

pediatric nurses and doctors are all amazing.. polite and very friendly.. one of the nurse was singing to calm my little one ♥️

Claude Leto

(Translated) The staff is very attentive (Original) Le personnel est très attentionné

Mariam Sayed

Staff are rude. One of then was asking me what “ do you want” ,then when i was telling him what was wrong with me, he did an exhausted face and left. Don’t go there. They don’t care about their patients.

Joney “Joney2k4” TwoKFour

(Translated) After 12 hours of waiting nothing on the horizon. The staff is nice except a woman who works with a blue lab coat not green pants who has another beast. Really not friendly. Why there is just 1 doctor not more than a hundred people waiting (Original) Après 12h d'attente rien à l'horizon. Le staff est gentil sauf une femme qui travail avec un sarrau bleu pas des pantalon vert qui a un autre bête. Vraiment pas amicale. Pourquoi il y a juste 1 médecin pas plus de cent personnes qui attend

Ginette Meloche

(Translated) Worst health system 12 hours to wait and arrived in ambulance and not yet passed (Original) Pire système de santé 12 heure à attendre et arrivé en ambulance et pas encore passé

Milena Dimitrijevic

(Translated) I sent all the documents requested to put me on the waiting list but it is so disorganize that after 8 months I learn that I am not even on the list! Horrible! (Original) J'ai envoyé tout les documents demandé pour me mettre sur la liste d'attente mais c'est tellement désorganiser qu'après 8 mois j’apprends que je ne suis même pas sur la liste! Horrible!

Zora Entreprise

(Translated) Really an unacceptable service, my GP referred to this emergency hospital, for a problem of ophthalmology, arrived on site I was shocked by the receptionist who refused to treat my file according to her by what I am not in the patients' post zone ??? I ask the question why this profiling ???? she went to see the doctor then she returned to tell me that the doctor refuses to give the care that I do not live in the neighborhood and that we must go to boyfriend. A very serious and dangerous situation for anyone who shows up (Original) Vraiment un service inacceptable, mon médecin généraliste ma référée à cet hôpital en urgence ,pour un problème d'ophtalmologie , arrivée sur place j'étais choqué par la réceptionniste qui refusé de traité mon dossier selon elle par ce que je ne suis pas dans la zone postale des patients??? Je luis pose la question pour quoi ce profilage ????elle est allée voir le médecin ensuite elle est retournée me dire que le médecin refuse de donner le soin par ce que je n'habite pas le quartier et qu'il faut aller au chum . Une situation très grave et dangereuse pour n'importe personne qui se présente????????

Florence Breton

(Translated) My grandfather with acute leukemia, thanks to this hospital he is better but since he is very sick he will not survive long (Original) Mon grand-père à la leucémie aïgu, grâce à cette hôpital il va mieux mais puisqu'il est très malade il ne survivra pas longtemps

Catherine O.

(Translated) I brought my dad on November 2nd he was in terrible condition and everyone in the hospital was wonderful. Guylaine in the emergency room and Mohammed to nurse. And an extraordinary doctor who took care of him. I am so grateful (Original) J'ai amené mon père le 2 novembre il était dans un état horrible et tous les gens de l'hôpital ont été merveilleux. Guylaine aux urgences et Mohammed infirmer. Et une médecin extraordinaire qui l'a pris en charge. Je suis vraiment reconnaissante

Francine Rouleau

(Translated) Very good hospital .. everyone is nice! (Original) Très bonne hôpital.. tout le monde est gentil !

Laurence-Emmanuelle Bédard

(Translated) I want to warmly thank the nurses of the sampling center. I have a phobia of taking blood and I often faint when I do. I have been diagnosed this year with a condition that often requires me to draw blood ... And each time I am greeted with great respect and gentleness. Thank you for your kindness and kindness that soothe me during moments that may seem trivial for some but for me a real challenge. I do not think there is enough emphasis on your exemplary work and I am grateful. (Original) Je tiens à remercier chaleureusement les infirmières du centre de prélèvements. J'ai une phobie des prises de sang et je m'évanouie souvent lorsque j'en fais. On m'a diagnostiquée cette année une condition qui fait en sorte que je dois en faire souvent des prises de sang... Et chaque fois on m'accueille avec beaucoup de respect et de douceur. Merci pour votre bienveillance et votre gentillesse qui m'apaisent lors de moments qui peuvent sembler anodins pour certains mais qui sont pour moi un vrai défi. Je crois qu'on ne souligne pas assez votre travail exemplaire et vous avez toute ma reconnaissance.

Sabria Cadieux

(Translated) I would have noted 2.5 say. I was followed labas during all my pregnancy. Medical secretary often very audacious! For childbirth ... Exceptional, I loved the service but afterwards ... in the room of rest ... Nurse often very incompetent, not compassionate! Extremely difficult to live. My partner and I hated the service! I find it a shame. The most beautiful moment of our lives is turned into a very frustrating moment to live! We feel judged and poorly surrounded! I have seen exceptions but seriously ... Should see the human side of the nursing profession ... For that anyway! I do not think I will go back there one day, and it is extremely disappointing because I had a great time with the doctors and the midwife during the birth. The whole problem is really after ... Disgrace how we get treated! (Original) J'aurais noter 2.5 disons. J'ai été suivi labas durant toute ma grossesse. Secretaire médicale souvent très audieuse! Pour l'accouchement ... Exceptionnelle, j'ai adoré le service mais pour apres ...dans les chambre de repos... Infirmière souvent très incompétente , non compatisante! Extrèmement difficile a vivre. Mon conjoint et moi , avons détesté le service rendu ! Je trouves ça dommage . Le plus beau moment de nos vies c'est transformé en moment assez frustrant a vivre ! On se sent jugé et mal entouré ! J'ai vue des exceptions mais sérieusement... Faudrais revoir le côter humain du métier d'infirmière... Pour celle la en tout cas ! Je ne crois pas y retourner un jour , et cest extremement décevant car jai vécu un très beau moment avec les medecins et la sage femme pendant l'accouchement. Tout le problème, c'est vraiment le après... Dégeulasse comment on se fait traiter !

LeDuing Lang

(Translated) Thank you to the entire Maisonneuve-Rosemont team, for which I am eternally grateful. Thanks to the neurosurgery I had with Dre. Maria Li, I completely regained my sight. The operation was done while I was still pregnant so I was entitled to all the specialists who followed me from A to Z. Thank you from the bottom of my heart! (Original) Merci à toute l'équipe de Maisonneuve-Rosemont, pour qui je suis éternellement reconnaissante. Grâce à la neurochirurgie que j'aie eu avec Dre. Maria Li, j'ai retrouvé complètement ma vue. L'opération s'est fait alors que j'étais encore enceinte alors j'ai eu droit à tous pleins de spécialistes qui m'ont suivie de A à Z. Merci du fond du coeur!

Julien

(Translated) I did my medical examination there for my Permanent Residence. Besides the long wait and the speed at which one is shipped, I had two big issues with them: 1. The nurse completely missed my blood test, I had a hematoma all over my arm for 2 weeks 2. They got my passport number wrong (they left my old passport number when I presented my new one). Result the immigration asks me for explanations on the difference between the numbers just because the person who fills out the documents to assume that it was the same passport. Result: Non-serious clinic, take your tests elsewhere if possible (Original) J'y ai fait ma visite médicale pour ma Résidence Permanente. Outre la longue attente et la vitesse à laquelle on est expédié, j'ai eu deux gros problèmes avec eux: 1. L'infirmière à complètement raté ma prise de sang, j'ai eu un hématome sur tout le bras pendant 2 semaines 2. Ils se sont trompé sur mon numéro de passeport (ils ont laissé le numéro de mon ancien passeport alors que j'avais présenté mon nouveau). Résultat l'immigration me demande des explications sur la différence entre les numéros juste parce que la personne qui remplit les documents à assumer que c'était le même passeport. Résultat: Clinique non sérieuse, aller faire vos tests ailleurs si possible

Solo Fotos

Good service. Don’t know why there are some comments from anglos saying that you won’t be served in English, try going Ontario or any anglo province in Canada and try to be served in French to see if you will find anybody in this “bilingual” country who can served you in french in a hospital out of Quebec. Good service overall.

Marine Régis

Service horrible

Marie Lou

(Translated) The staff are getting a little bit of your life and problems ... you can tell them that you're dying, they're getting pissed off. I understand that you are busy and that you too have a life, but it seems to me that empathy exists? Worst hospital eveeeer (Original) Le personnel s'en coliss un peu de ta vie pis de t problèmes..t'as beau leur dire que t entrain de mourir, y s'en COLISSE. Je comprends que tu sois occupé pis que tsai toi aussi t'as une vie, mais me semble que l'empathie ça existe ? Pire hôpital eveeeer

Andre Rybalka

Phone conversation with an employee of collection centre(Tests/ANALYSES / PRÉLÈVEMENTS) - Can I do a in your clinic. Answer: I dont Know I have no list in front of me. Well, it is very sais that employee of the customer support does not know what product/service he/she is supporting

DT DT

(Translated) In ophthalmology appointments Its all nonsense THERE IS NO APPOINTMENT GO WAIT AND WAIT AND AGAIN I HAVE DONE 8 TIMES THAT I AM GIVEN AN APPOINTMENT ITS ALWAYS FROM 3 TO 6 HOURS TO WAIT ITS CRISIS OF HIS TAX PAYER ???????????????????????????????????????????????????????? WE LAUGH AT US IN OSTI (Original) En ophtamologie les rendez-vous Ses n inporte quoi Y A PAS DE RENDEZ-VOUS ALLER ATTENDRE ET ATTENDRE ET ENCORE SA FAIT 8 FOIS QUE ON ME DONNE UN RENDEZ-VOUS SES TOUJOURS DE 3 A 6H A ATTENDRE SA CEST SE CRISER DE SES PAYEUR de TAXES ???????????????????????????????????????????????????????? ON RIE DE NOUS EN OSTI

Sandy Dias

(Translated) Urgency is miserable time is very long. He does not call many people and when we say that we are in pain, he tells us that it is not urgent. It's the same every time, the government should have inspectors in their hospitals so that things can happen. We pay more and more taxes and fewer services. I hope that our messages are taken into account by the resource persons. (Original) L'Urgence est miserable le temps est tres long. Il n'appelle pas beaucoup de gens et lorsqu'on dit qu'on a mal, il nous répond que ce n'est pas urgence. A chaque fois c'est la même chose, le gouvernement devrait avoir des inspecteurs dans leurs hôpitaux pour que ça puisse bouger. Nous payons de plus en plus de taxes et moins de services. J'espère que nos messages son pris en compte par les personnes ressources.

Robert Goyette

(Translated) A warm hug has Dr.Sophie mottard who operated my ankle for a sarcoma, (big as an egg) a success, my foot works well in everyday life but must be careful, it's peoplefont a fantastic work, real superhero and gives us all the support required, i had great services at all levels. Thank you very much very much, a great multi-disciplinary team ????????????????❤❤❤ (Original) Un chaleureux câlins a Dr.Sophie mottard qui ma opéré a la cheville pour un sarcome,(gros comme un oeuf) un succès, mon pied fonctionne bien au quotidien mais faut rester prudent,c'est gensfont un travails fantastiques, de vrai super héros et nous donne tout le soutiens requis, jai eu un excellent services a tout les niveaux. Merci beaucoup beaucoup beaucoup, un équipe multi-disciplinaire formidables ????????????????❤❤❤

Luciano Vassallo

The worst hospital in North America period! !!!!!!!!

Geneviève Paré

(Translated) Unsanitary rooms, bed not changed for several days in hospital. Unable to have any information about my mother's condition ... Hard to trust the staff. (Original) Chambres insalubres, lit pas changé depuis plusieurs jours d’hospitalisation. Incapable d’avoir des informations sur la condition de santé de ma mère... Difficile d’avoir confiance envers le personnel.

Kate D

(Translated) THE WORST HOSPITAL !!!!! NEVER NEVER COME HERE DO NOT EVER EVER COME HERE !! (Original) LE PIRE HOPITAL!!!!! NE JAMAIS JAMAIS VENIR ICI DO NOT EVER EVER COME HERE!!

Nizar Mahboub

(Translated) Poorly organized no good service if you have your appointment at 9 a.m. you will see the doctor at 12 p.m. if you're lucky Plan a good 3 hours late at least all the time. (Original) Mal organisé pas de bon service si t’as ton rendez-vous a 9h tu vas voir le médecin a 12h si t’as de la chance.Prévoyez tout le temps un bon 3 heures de retard au moins.

John M

I’ve been here for more than 15 hours waiting for a diagnosis. I came yesterday afternoon with a terrible lower back pain, I cannot walk but this is not an emergency. I am not dying, it’s true, but it’s not human at all let people waiting so long. Staff is very polite and friendly but they cannot do more than it’s permitted. Go to another hospital if you have an emergency.

Jiang Zhu

(Translated) very bad service, during the pregnancy monitoring, for exam appointments, 1 out of 5 could be done normally, very bad management and intimidating attitude of their center of appointment! Finally, we changed to another one. (Original) très mauvais service, pendant le suivi de grossesse, pour les rendez-vous des examens, 1 sur 5 on pouvait être fait normalement, une très mauvaise gestion et une attitude intimidante de leur centre de rdv! Finalement, on a changé vers un autre.

Le Mystra007

(Translated) When I got to the emergency room, the hospital was new and had just been built. I'm still waiting to pass. (Original) Quand je suis arrivé à l'Urgence, l'hôpital était neuf et venait d'être construite. J'attend toujours de passer.

francois denis

(Translated) My wife has cancer, this is the first time she has come to this hospital for a test, a woman despite the cancer always smiling and very friendly. A service with 0 smile with 0 information sure the treatment nothing ... a service to number with a staff burnt ended disgusted. The human side has disappeared enormously. I can tell you in st-hyacinthe an extraordinary service with a very professional smile. Amazing doctors and nurses thank you .... (Original) Ma femme a le cancer, c'est la première fois qu'elle se présente à cette hôpital pour passer un teste , une femme malgré le cancer toujours le sourire et très sympathique. Un service avec 0 sourire avec 0 renseignements sûr le traitement rien ... un service à numéro avec un personnel brûler fini écoeuré. Le côté humain a disparu énormément. Je peux vous dire à st-hyacinthe un service extraordinaire avec le sourire très professionnel. Des médecins et infirmières extraordinaire merci ....

Vân Anh Ngô

Sorry abt my grammar first. I just wanna give them five star cause i had a labor in December, 202. The dr and nurses are so super friendly and helpful, they come right away when i need it and super professional. I don’t understand why people give them 1 star but for me i could give them 6 start if i can. Thank you so much for the best and first labor in my life. ????

Gisel Viau

(Translated) No! My mother has been waiting in the emergency room for over 11 hours and she still hasn't seen a doctor. She is very weak and severely dehydrated, but nothing ... Finally, she saw the doctor after spending more than 12 hours in the emergency room. Without having even questioned her, he told her that she should not have gone to the emergency room ... What other options did she have? die at home? Calling on a rebrancher? Finally, after examining her, he placed her in solitary confinement, as it might be contagious. I hope it is not, because otherwise it may have contaminated the people who were in the waiting room during the 12 hours she spent there! I have no idea the name of the doctor who saw her, because he didn't bother to introduce himself ... The new emergency building has just been opened (since the day before, May 24, 2017): I don't know what it looks like if there isn't better service. Maybe the employees are more comfortable? I have known the emergency department of Maisonneuve-Rosemont hospital for over 40 years, because my mother worked at HMR from 1977 to 2012. The emergency has always been overwhelmed ... Two members of my family died at this hospital and yesterday I thought it could also happen to my mother ... In the future, I will do my best to never set foot in this emergency of hell ! In the brand new emergency room, it is already planned that there will be patients in the corridor, since brand new stretchers are installed there: great comfort for the patients who must stay under the neon lights! It took more than 3 years for the emergency building to be renovated at a price of more than $ 100 million, but the "temporary" entrance, completely worn, is still in use, the toilets in the waiting room were not working (after a day of operation), the seats are still as uncomfortable and the employees as indifferent. A true corporate culture that does not change despite the passing decades ... I would like to believe that in the future, employees receive training to be more attentive to the sick and less indifferent: my mother was on the verge of fainting and anyone who saw her could see that it was not going to be well ... There is nobody from the staff who came to look in the waiting room to try to assess if there were people who needed help: fifteen years ago, one patient died in the HMR waiting room because no one had looked after her. HMR really does not learn lessons from the past and since the methods do not change, it would not surprise me that it happens again. Whoever does not learn lessons from history is condemned to repeat it. And HERE, it applies very well, unfortunately. Lonely people waiting in the emergency room are really to be pitied, because even when they try to get service by talking to an employee, we don't answer them ... The worst case I saw yesterday is a lady in a wheelchair who spoke to the security guard and a maintenance employee to ask them if someone could change his diaper and who was once told "it's not me, I don't know not who can help you "(the employee left) and another time was answered" you would have to go see the nurse "(when she could not move) and then was done say "it's a beneficiary attendant who does that" ... At no time did someone come to see her. Advice: if you are forced to go to this emergency do not go alone and / or prepare to make a big show of screams and tears, because the patients are seen quickly if they “freak out”. My mother was too weak to put on a show, however it would have been useful! 24 hours after entering the emergency room, my mother is now in an isolated room. She would have preferred that young person not speak about her experience, but I am too indignant to be silent ... (Original) Nul! Ça fait plus de 11 heures que ma mère attend à l'urgence et elle n'a toujours pas vu de médecin. Elle est très faible et sévèrement déshydratée, mais rien... Finalement, elle a vu le médecin après avoir passé plus de 12 heures à l'urgence. Sans l'avoir même interrogée, il lui a dit qu'elle n'aurait pas dû aller à l'urgence... Quelles autres options avait-elle? mourir à la maison? Faire appel à un ramancheux? Finalement, après l'avoir examinée, il l'a placée en isolement, car elle risquait d'être contagieuse. J'espère qu'elle ne l'est pas, car sinon elle risque d'avoir contaminé les personnes qui se trouvaient dans la salle d'attente pendant les 12 heures qu'elle y a passé! Je n'ai aucune idée du nom du docteur qui l'a vue, car il n'a pas pris la peine de se présenter... Le nouveau bâtiment de l'urgence vient tout juste d'être ouvert (depuis la veille, le 24 mai 2017) : je ne sais pas ce que ça donne s'il n'y pas un meilleur service. Peut-être que les employés sont plus confortables? Je connais l'urgence de l'hôpital Maisonneuve-Rosemont depuis plus de 40 ans, car ma mère a travaillé à HMR de 1977 à 2012. L'urgence a toujours été débordée... Deux membres de ma famille sont morts à cet hôpital et hier j,ai cru que ça pouvait aussi arriver à ma mère... Dans le futur, je vais faire tout mon possible pour ne jamais remettre les pieds dans cette urgence de l'enfer! Dans la bâtisse toute neuve de l'urgence, c'est déjà prévu qu'il y ait des patients dans le corridor, puisque des civières toutes neuves y sont installées : beau confort pour les malades qui doivent rester sous les néons! Ça a pris plus de 3 ans pour que le bâtiment de l'urgence soit rénové au prix de plus de 100 millions $, mais l'entrée « temporaire », complètement défraîchie, est toujours en service, les toilettes de la salle d'attente ne fonctionnaient pas (après un jour d'opération), les sièges sont toujours aussi inconfortables et les employés toujours aussi indifférents. Une vraie culture d'entreprise qui ne change pas malgré les décennies qui passent... J'aimerais croire que dans le futur, les employés reçoivent des formations pour être plus à l'écoute des malades et moins indifférents : ma mère était au bord de l'évanouissement et toute personne qui la voyait pouvait voir que ça n'allait pas bien... Il n'y a personne du personnel qui est venu voir dans la salle d'attente pour essayer d'évaluer s'il y avait des gens qui avaient besoin d'aide : il y a une quinzaine d'années, une malade est morte dans la salle d'attente de HMR parce que personne ne s'était occupée d'elle. HMR ne retient vraiment pas de leçon du passé et comme les méthodes ne changent pas, ça ne m'étonnerait pas que ça arrive de nouveau. Celui qui n'apprend pas de leçons de l'histoire est condamnée à la répéter. Et ICI, ça s, applique très bien, malheureusement. Les personnes seules qui attendent à l'urgence sont vraiment à plaindre, car même quand elles essaient d'avoir du service en parlant à un employé, on ne leur répond pas... Le pire cas que j'ai vu hier est une dame en chaise roulante qui s'est adressée au gardien de sécurité et à un employé de la maintenance pour leur demander si quelqu'un pouvait changer sa couche et qui une fois s'est fait dire « ce n'est pas moi, je ne sais pas qui peut vous aider » (l'employé est parti) et une autre fois s'est fait répondre « il faudrait que vous alliez voir l'infirmière » (alors qu'elle ne pouvait pas se déplacer) et puis s'est fait dire « c'est un préposé aux bénéficiaires qui fait ça »... À aucun moment quelqu'un n'est venu la voir. Conseil : si vous êtes obligés d'aller à cette urgence n'y allez pas seul et / ou préparez-vous à faire un grand show de cris et de larmes, car les patients sont vus rapidement s'ils « pètent une coche ». Ma mère était trop faible pour faire un show, ça lui aurait pourtant été utile! 24 heures après être entrée à l'urgence, ma mère est maintenant dans une chambre en isolement. Elle aurait préféré que jeune parle pas de son expérience, mais je suis trop indignée pour me taire...

Sarah Rudge

(Translated) I gave birth to my first child at Maisonneuve-Rosemont Hospital in February 2019. I was surprised at the kindness of the nurses and the professionals on site. However, I am deeply disappointed by the lack of support for breastfeeding. It is too easy to supplement the baby, with the bottle, with artificial milk. This is the best way to botch a desired exclusive breastfeeding. (Original) J'ai accouché de mon premier enfant à l'hôpital Maisonneuve-Rosemont en février 2019. J'ai été surprise de la gentillesse des infermières et des professionnels sur place. Toutefois, je suis profondément déçu du manque d'accompagnement pour l'allaitement. L'on propose trop facilement de complémenter le bébé, au biberon, avec du lait artificiel. C'est la meilleure façon de bâcler un allaitement exclusif désiré.

Jérémy Lachance

(Translated) No matter how urgent I am, I wait at least 10 hours. I leave, without a solution to my problem. (Original) Peu importe mon urgence, j'attends au minimum 10h. Je repars, sans solution à mon problème.

Maltag Louis

(Translated) For follow-up with md, I have nothing to say, these teams are great. On the other hand, I was hospitalized, once among many others, of which once due to my glycemia which was enormously high. At one point, I felt the symptoms that my blood sugar was low and indeed, after taking my rate, it was low. I do not know how many times (too much in my opinion) I rang the bell to bring me an orange juice and was told that someone is coming! After a dozen times, nobody came and I had to go to the post of nurse to ask for a juice. As I said, this is not the first time I have been hospitalized at this hospital, I did not really have the choice because my endocrinologist was following me at this hospital so I can tell you stories of horror. And what about the blood tests? When we leave work rather to arrive at the sampling center at 16:05, to be closed the curtain in the face at 16:45, because the 3 nurses on duty spend 10 minutes to answer a single patient instead of continuing to call them numbers of people waiting, doing the blood tests and the other that could answer the lady, when we are supposed to give a service until 17h! 40 minutes waiting at the sampling center while there were only maybe 5 people to go before me when I follow arrival !!! Thank God my follow-ups are done elsewhere! My rib is AVOID this hospital at all costs !! (Original) Pour les suivis avec md, je n'ai rien à dire, ces équipes sont supers. Par contre, je me suis faite hospitalisée, une fois parmi tant d'autres, dont une fois dû à ma glycémie qui était énormément élevée. À un moment, j'ai senti les symptômes que ma glycémie était basse et effectivement, après avoir pris mon taux, elle était basse. Je ne sais pas combien de fois (trop à mon avis) j'ai sonné la cloche pour qu'on m'apporte un jus d'orange et qu'on m'a répondu que quelqu'un s'en vient! Au bout d'une dizaine de fois, personne n'est venu et j'ai dû me rendre au poste d'infirmier pour demander un jus. Comme je l'ai dit, ce n'est pas la première fois que je me fais hospitalisée à cet hôpital, je n'avais pas vraiment le choix car mon endocrinologue me suivait à cet hôpital donc je peux vous en raconter des histoires d'horreur. Et qu'en est-il pour les prises de sang? Quand on quitte le travail plutôt pour arriver au centre de prélèvement à 16h05, pour se faire fermer le rideau au visage à 16h45, parce que les 3 infirmières en service passent 10 minutes à répondre à une seule patiente au lieu de continuer d'appeler les numéros des gens qui attendent, de FAIRE les prises de sang et l'autre qui pourrait répondre à la dame, quand on est supposé donner un service jusqu'à 17h! 40 minutes d'attente au centre de prélèvement alors qu'il n'y avait que peut-être 5 personnes à passer avant moi lorsque je suit arrivée!!! Dieu Merci que mes suivis se font ailleurs! Ma côte est ÉVITER cet hôpital à tout prix!!

Tiger Wolf

I expected more... had to wait 11 hrs! 11 hours... on a rainy Sunday, and only few people. 11 hours... I couldn't move due to back injury that made me unable to walk on my left leg nor sit bc the sciatica nerve was pinched. A few other people (3-4 of them) had less pain and was sitting comfortably with either eye twitching or brain headache that ran to their foot and only had to wait 4-6 hrs and got in the same time as me. I overheard their diagnosis while I was screaming in pain and couldn't find a comfortable position... I still had mad pain in my left leg when I left. I receive some medicine to reduce the pain and they did an X-ray. My dad had the same medication that didn't help, it burns the stomach. Bc of the long wait my leg pain is even worst, due to the stress put onto it, even with the medication. I'm not mad, I just wish they prioritise better... And, maybe have alternative medicine if it didn't work before...

Cassandre Rouleau

(Translated) Is it the worst hospital do not go there if you suffer because you will never be taken care of (Original) Esti que c'est la pire hôpital allez y pas si vous soufrer parce que vous allez jamais etre pris en charge

Sandra Louloutte

Pathetic

malik mati

(Translated) I find that the service is poor I would have preferred to stay at home. The waiting time is very long (Original) Je trouve que le service est médiocre j'aurai préféré rester chez moi .le temps d attente est tres long

Ben Lali

(Translated) Efficient and professional courteous service (Original) Service courtois efficace et professionnel

Jacynthe Perron

(Translated) I gave birth there and it was the worst experience of my life I pushed 2 hours long for him to realize that I was killing my baby every time because he was in the wrong place to push so finished in cesarean section (Original) J'ai accouché là-bas et ça été la pire expérience de toute ma vie j'ai poussé 2 heures de temps pour qu'il ce rendre compte que j'étais entrain de tuer mon bébé a chaque fois car il étais mal placer pour pousser donc fini en césarienne

Sherrill Pearson

Super organized. Fast appointments with specialists, top of the line expertise. Nothing but great things to say. One exception THE FOOD. ????

Imma Michael

(Translated) They don't know how to talk to patients or how to behave around them. Do not go there and risk being mistreated, in worst case, and making you laugh in the face (Original) Ils ne savent pas comment parler aux patients ni comment se comporter avec eux . N'y allez pas vous risquer de vous faire maltraiter , d'en pire votre cas et de vous faire rire en pleine face

Jean ronny Charles

(Translated) Thank you it's so accurate and fast I understand (Original) Merci c'est tellement précise et rapide je comprends bien

Jessyca A. B

(Translated) Unfortunately, you cannot put a 0. A service must be given with heart and with professionalism. There, it's as if the doctors and nurses don't give a damn about the world and they have no desire to treat you. Wait 10-12h to be told that you have nothing, but finally we go afterwards to another hospital and we are hospitalized for 2 days. (Original) Malheureusement, on ne peut pas mettre un 0. Un service doit être donner avec coeur et avec professionnalisme. Là bas, c'est comme si les medecins et les infirmiers/ières ont rien a foutre du monde et qu'ils n'ont aucune envie de te soigner. Attendre 10-12h pour se faire dire qu'on a rien, mais finalement on s'en va après dans un autre hopital et on se fait hospitaliser pendant 2 jours.

Michael Paradis

(Translated) Even with a lot of expectations, I would like to thank all the nurses and doctors of oncology who helped me win my battle against cancer. (Original) Même avec beaucoup d'attente je tien a remercier a tout les infirmière et docteur en oncologie qui m'ont aider a gagner ma bataille contre le cancer

Flav

(Translated) Unimaginable that in 2018 we will make pregnant women and newborns wait 4 hours for routine visits. (Original) Inimaginable qu en 2018 on fasse attendre 4h des femmes enceintes et des nouveaux nés pour des visites de routines.

Connie Renda

Awful staff, rude, arrogant and no compassion. Worst hospital ever!!!

Ruby Roy

One of the worst, if not the worst hospital. Sadly my father was brought to emergency there several times and he died there. We watched over him in emergency and intensive care 24 hours a day. He was allergic to tomatoes, dairy, eggs. He could not chew. What did the give him for breakfast toast, tomatoes juice, scrambled eggs and tomatoes juice. He had a massive allergic reaction, crying in pain. What did they tell me.. Can you keep his voice down!!!! When he died they were rushing to get him out of emergency and he had not passed away two hours and they were asking for his medicare card back. !! My mother was also treated there and it was the worst place for her as well. When visiting hours were over, security told me to leave and I told them I am not leaving my father here. Family is not part of the care in this place. I had a nurses who refused to speak to my father in English. He was paralyzed. and could not longer speak!!! There were two great nurses and an orderly but when they were not around I worried ALOT!!! Be tough and know your rights and patience rights.

Marc Duchaine

(Translated) Very compassionate (Original) Tres compatissant

Vinny tomaso

I don’t understand all the negative reviews, i had an electric saw accident and 2 months worth of followups for my injury and at every step - from reception to emergency to plastic surgeon absolutely everyone i talked to or interacted with was extremely helpful. All seemed up beat and happy to help. Honestly they made a traumatic experience as painless as is humanly possible. A+++

Marco

(Translated) Rotten the main entrance. The cars taxis parking the place for buses handicapped always paged not able to get off someone without getting bumped up with someone else. And parking for people who come from outside Montreal parking is full in the winter during a period of snowfall No way to go to his appointment at this time. Shit I will go elsewhere. (Original) Pourri l'entrée principale. Les autos les taxis le stationnement la place pour autobus handicaper toujours pogné pas capable de descendre quelqu'un sans se pogner avec quelqu'un d'autre. Et le stationnement pour les gens qui vient de l'extérieur de Montréal le stationnement est plein l'hiver lors de période de deneigement Pas moyen d'aller a son rendez vous a ce moment la . Merdique Je vais aller ailleurs.

Marlène Katary

(Translated) I went to the ophthalmology clinic and Dr Boutin did my surgery follow-up. He was patient and took the time to explain the process to me in order to reassure me because I was very stressed. I highly recommend it. On the other hand, the operational appointment times are long (Original) J'ai été à la clinique d'ophtalmologie et Dr Boutin à fait mon suivi de chirurgie. Il était patient et a prit le temps de m'expliquer le processus afin de me rassurer car j'étais très stressée. Je le recommande fortement. Par contre les délais de rdv d'opération sont long

Louise Bélanger

(Translated) Is the hospital to single occupancy rooms nearby for families who come from afar, and who can not return home all day. (Original) Est-ce l'hôpital à des chambres en occupation simple tout près pour les familles qui proviennent de loin ,et qui ne peuvent pas retourner chez eux tout les jour.merci

Al “In need of a doctor” Ex

(Translated) Do not pay until you have had your services. We are in 2016. (Original) Ne payez pas avant d'avoir eu votre services. On est en 2016.

Mohamed Farid Dadouchi

(Translated) Having requested an appointment for the cardiology department (via the Mieux-être medical clinic), I was very pleasantly surprised by the organizational quality and the very professional welcome. The nurse (Marie Hélène Hamelin) who took the samples and coordinated my circuit of the various tests was amazingly pleasant and professionally professional (both by phone and face-to-face). No waiting, everything was done on time. Well done to the whole team and particularly to Marie Hélène. (Original) Ayant demandé un rendez-vous pour le service de cardiologie (via la clinique médicale Mieux-être), j'ai été très agréablement surpris par la qualité organisationnelle et par l'accueil très professionnel. L'infirmière (Marie Hélène Hamelin) qui a effectué les prélèvements et coordonné mon circuit des différents tests a été d'une agréabilité et d'un professionnalisme époustouflants (autant par téléphone qu'en présentiel). Aucune attente, tout s'est fait dans les temps orédeterminés. Bravo à toute l'équipe et particulièrement à Marie Hélène.

Alissa Y

If I could give this hospital 0 stars, then I would. Went to the emergency part of this hospital. Some of the nurses and nurses aid working there were kind of rude, especially when they found out my French wasn’t good. The hospital isn’t dirty, but it’s not as well maintained and as updated as other hospitals. Update: went back for a check up. The appointment was made and even got a confirmation call the day before as a reminder to go. Went there and was denied at the door by a lady who was very rude and unhelpful. She said there was no appointment and was unwilling to help in any way. When I called later in the day, I was told that there wasn’t even a file there and I wasn’t allowed to make an appointment.

Caro Alienosaur

(Translated) expected 19.hours in total. and the night nurse did not like her job so much that she revenged herself on us with a shit behavior. I had to mostiner with her to change my boyfriend's bandage. (Original) attendue 19.heur au total. et linfirmiere de nuit aimais tellement pas sa job quelle se revangait sur nous avec un comportement de marde. jai du mostiner avec elle pour quel change le bandage a mon copain.

Luc Racine

(Translated) Hip surgery of my spouse well done, but problem of tranquility in the rooms of the system, between the nurses and the attendants to the recipient with an inter-like that starts at 7:00 in the morning and ends at 19:30 so not easy to take better and rest. (Original) Chirurgie de la hanche de ma conjointe bien réussi, mais problème de tranquillité dans les chambres du, au système entre les infirmières et les préposés au bénéficiaire avec un inter-comme qui débute a 7:00 le matin et ce termine a 19:30 donc pas facile de prendre du mieux et du repos.

Marie-Ève Vincent

(Translated) I have specialists at this hospital. The majority of the staff are courteous and kind. Being of reduced mobility, the security guards will often see my technical aids or my wheelchair and they will push me in a wheelchair given my state of health. This is the first time that I can say that it makes the many visits a little more pleasant. On the other hand, the people who receive our calls are sometimes rude and dry. (Original) J'ai des spécialistes à cet hôpital . La majorité du personnel sont courtois et gentils. Étant à mobilité réduite souvent les agents de sécurité vont voir mes aides techniques ou mon fauteuil roulant et ils vont me pousser en fauteuil étant donné mon état de santé. C'est la première fois que je peux dire que ça rend les nombreuses visites un peu plus agréable. Par contre, les gens qui reçoivent nos appels sont parfois rude et secs.

jess paquet

(Translated) After spending 8 days in neonatology, I returned to the hospital in my area in St-Jérôme, to continue my pregnancy. I would like to thank all the staff who took care of us very much. You are a great team present, attentive and very professional. Thanks! (Original) Après avoir passé 8 jours en néonatalogies, je suis retourné dans l’hôpital de mon secteur à St-Jérôme , pour poursuivre ma grossesse. J’aimerais grandement remercier tous le personnel qui ont pris soin de nous. Vous êtes une belle équipe présente , attentionnée et très professionnelle. Mercii !

AA AA

(Translated) How come we are in the digital age .... (texts / emails Etc) We have a remote-controlled car on Planet Mars However, our doctors / hospitals / CLSC / pharmacies still use ´ Fax / Fax ´ To get Communicate between them ??? Can anyone explain this to me? My niece communicates faster and more effectively with her boyfriends than our doctors !! (Original) Comment ça se fait que nous sommes à l'ère digitale.... ( textos / courriels Etc ) Nous avons une auto téléguidée sur la Planète Mars Mais, nos médecins/ hôpitaux/ CLSC / pharmacies , utilisent encore des ´ Fax / Télécopieurs ´ Pour se Communiquer Entre eux ??? Y a T- il quelqu'un qui peut m'expliquer ça ? Ma nièce communique plus vite et plus efficacement avec ses petits amis Que nos médecins !!

abella nabila

(Translated) Worst hospital in Montreal very incompetent and stupid nurse no smile this chicane with a baby seen who did not want what The impatient touch with the children and heartless for nurse c a big zero that I give on the other hand The very nice and very human doctor (Original) Pire hôpital à Montréal infirmière très incompétente et bête aucun sourire ce chicane avec un bebe vu qui voulais pas quel Le touche impatiente avec les enfants et sans cœur pour infirmière c un gros zéro que je donne par contre Le médecin très gentil et très humain

Giovanna Testa

I have no words for the experience thus far; my daughter is 11 weeks pregnant and spotting, suffice to say how nerve wracking and distressing the situation is to begin with, it's now 3 hours that we are here and of course I'm not insinuating that this is long, as there are people here who have been waiting for 6 hour plus. The triage was quick as was the blood tests and urine test . I understand the results take time but what just appalled me is what the nurse answered my daughter after she advised her pain has increased. It's already a ridiculous question to ask someone to rate their pain on 1 to ten scale but that's the way it's done. So my daughter said ten , now pregnant and all the nurse answered my daughter " even if I was to stick a knife in your belly your pain wouldn't be ten". How cold and disturbing of a thought or comment. This is obviously an abusive and aggressive person . Unstable in her thoughts . Left me with an eerie feeling. Just sick!! This person does not belong in a health care system.

Karyn Lefrancois

(Translated) I gave birth in this hospital to my first child and the professionalism and dedication of each professional involved in my stay was only perfect, reassuring. I was able to benefit from many of their very good advice and they knew how to put me at ease in a moment of complete stranger to us. Thank you, 7th floor team :)! (Original) J’ai accouché à cette hôpital de mon premier enfant et le professionnalisme et le dévouement de chaque professionnel impliqué dans mon séjour était seulement parfait, rassurant. J’ai pu bénéficier de plusieurs de leurs très bons conseils et ils ont su me mettre en confiance dans un moment de pur inconnu pour nous. Merci à vous, équipe du 7e étage :)!