Reviews of Northern Lights Regional Health Centre (Hospital)

Shanta& Rajkumar

Visited this hospital many times over few years for multiple reasons. All issues were non critical. Ambulatory care centre is very busy and most of the time is behind schedule due to volume of patients or unknown reasons. However last two visits were on time. No need to wait and there was not many patients. Nurses and doctors are very caring and helpful. Hospital is neat and clean. They’re very knowledgeable, professional and friendly. Emergency centre was not busy. Can be seen less than an hour. Overall had good experience.

MegzDee

Emergency doctor sent my 6 year old home at 3am because he could "jump" with appendicitis and by noon it ruptured took until 11pm to figure out what was wrong and by day 5 I was calling edmonton hospitals begging them to take him because I felt they were killing him. he was in the hospital almost 10 days.

Jean Hood

During this covid19 crisis the Drs and nurses are putting their life in jeopardy to save us and our loved ones. My son was just recently discharged after a stay in ICU and a very short stay after. I believe the staff saved my son's life as his Oxygen levels were so low. This is miracle. I can't imagine under these circumstances, how difficult their job is. Please believe covid is life threatening. Also let's applaud front line workers.

Femme Fatale

Emergency Room staff Unqualified, Unknowledgeable, Uncaring, UNACCEPTABLE!

L King

I Had really bad abdominal pain that wouldn't go away. It was a sharp pain also on my left side below my rib cage. I took pain killers like advil and tylenol extra strength. It still wouldn't go away. When I went in to see the doctor he really didn't help me. Despite the amount of pain I was in prior to going in. It hurt to sit down stand up and laydown. It still really hurts. Very rude doctor. The doctor basically said there's no magical pill i can give you. When all I needed was to find out what is causing it. I will just go see my family doctor.

Shantel Du toit

Pathetic. Emergency department is awful

Paula Gillis

I lived in Fort McMurray for close to 30 years. Before I even entered the community I started talking to doctors about my stomach issues. While living there I saw doctor after doctor as they rotated in and out of the community. Tests were done, a few things were found and fixed and there for the rest was "all in my head." Finally, just before I left town an internist tested me for Celiac Disease. AHA! However, the tests that were taken got lost. No apology, just a decision that I just had IBS. I moved away and one day my life exploded. Surgery and other things caused what would have been a manageable issue if it had been caught into a life changing one. Yes, I have celiac disease. It caused me to stop working. My savings disappeared as did any semblance of life that I had. I wrote the hospital but they ignored the letter. Again, not even so much as an apology over the fact that their serious mistake destroyed my life. There is so much damage that it is irreversible. A specialist that I saw here, a gastroenterologist, told me that none of those doctors should have touched me. I should have been referred to someone like him to begin with. Finally I meet a man with more common sense than ego but the damage is done now. Fight for yourself because nobody there will do it for you.

abdur rashid mohammad

This is the medicals clinic, you can see the doctor here

Hillary

Racist hospital . Rude staff

НеАрдит

(Translated) Impressive! Although I have never been: \ (Original) Впечатляюще! Хоть я и никогда не был :\

Michael Beresford

I wish I could leave a three star review here but I need to put two stars to get the point across. I had major surgery and numerous appointments here so I have experience. In some cases it is a five star hospital. I think the nurses are great, as well as some of the other support staff. Many of the doctors however are nothing less than negligent, especially at the Ortho clinic (one man in particular) and in the radiology department (multiple things missed here including the Big C.TWICE). My spine surgery left me disabled and only now (after leaving town because of it) am I getting any partial relief with something that could have easily been done years ago if that surgeon had the knowledge and humility to do so and acknowledge he made a mistake. Everyone is human, mistakes can be expected, own up to it and help with the path forward, don't leave the person stranded, and don't lie in your reports, it confuses the matter even more. The emergency department is also no better. I had to bring my toddler in 3 times to get the right treatment on two occasions, and left to wait hours on one of those occasions. She was in horrible pain the poor thing. All I can say here is avoid the major stuff if you can, question all reports generated, go to Edmonton or Calgary and even then question the specialist you are being referred to from your doctor in McMurray. I hate to say it, but if you have major health issues, like many others before you, leave town, this place could literally kill you.

Maxim “RedBeardOutdoors” Lauzon

I had to go twice there in less than 3 weeks for hearth acting up. Never had an issue quick and easy. Tests have being scheduled in a quick and easy way. By far this one has being quicker than any other place I've visited.

Trevor Weisgerber

I've been here about ten days with a belly condition so painful and constant it reduced me to crying and begging for relief. I'm a 42 YEAR OLD BOILERMAKER. For medical reasons, they could do nothing for the pain &sometimes the proceedures made it far worse! At the time I had never despised anyone or any place worse than here. Let me offer my sincerest apology for my thoughts&behavior at that time. Since comming around, let me say this is by far the most amazingly wonderful experience I've ever had as a patient/customer. Anywhere. The reason: THE PEOPLE!!! Fondest thanks and Best New year to Every one of you from Surgeons to Stair Scrubbers& everyone in between. Now I have 3or4 days left to enjoy my stay. Over&Out. Trevor Weisgerber.

Nigel L.

The staff and doctors at the facility are very friendly, helpful and courteous. Appointments are organized and efficient. My only issue with this facility is the parking. I've Missed appointments and late for others driving around in circles for an hour looking for parking. Can't cancel appointments when there's no place to park and they make your appointment a no show instead. Why is there no parkade here? I pity the people living on the next street as it's flooded with hospital overflow parking as well. I recommend getting operations and and any appointments only available at the hospital in another region if possible like Edmonton.

bugleboy6

Every time I went to this hospital I felt like the service was good. The place was clean. The staff was friendly. When I took family and friends here they Were taken care of.

Vaniza Tantuan

The staff was polite and friendly. But the service is poor like lacking of doctors . Hoping in the near future hire more doctors for faster assistance to the patient....

Josh Archer

I was a stubborn patient, they were still very kind and accommodating. Knowledgeable and very friendly staff, they keep a clean and tight ship.

Patrick Edwards

I hate being in a hospital but I had to be there! So many Nurses and Doctors helped me get my treatment. Thanks Trina and Dr Denga. The Cleaning staff and Dining staff also were very friendly. Also a shout out to the amazing staff at Alberta Central Air Ambulance for transporting to Edmonton and back.

Willard kaskamin (Deathofwillard)

I like the hospital because I went there before I'm a kid that time

Nika

On behalf of my Dad, thanks so much to all the doctors, nurses and staff here. My Dad was a very sick man when he came in, and the nurses and doctor acted very quickly to diagnose, treat him and provide relief. He was there for 11 days and found everyone to be super friendly, they gave him choices and say in the care they provided, and all of his questions were answered thoroughly. He's very impressed with the level of care he was provided, and so are we. He's back home healthy, and has done a complete 180 in terms of changing his lifestyle so he never ends up in that state again. Thank you once more.

jem T

Great people

Craig Warden

Excellent service, excellent staff. Very caring Hospital

Kaden Noseworthy

i heard a scream ;-;

ZIGNIMUS

They always take good care of me

T Giff

When I fractured my foot they didn't even want to do an x-ray they sent me to the waiting room apparently my doctor left got a new doctor and he did x-rays

T Giff

When I fractured my foot they didn't even want to do an x-ray they sent me to the waiting room apparently my doctor left got a new doctor and he did x-rays

Cody Ivey

I've always left here better than I went in.

John Par

Very good service staff very helpful thank you so much

Fort Mac Renos Ltd

This is the worst hospital a patient can visit, they torture you there, wether its the staff or the doctors very rude and mean and have no value for humanity, they throw you in corners and make you suffer for hours then send you home with your same symptoms again and again

Kinnar Patel

Nurse at maternity unit name ocean is excellent ..very caring...helped my wife during pregnancy..god bless you...could not meet her at time of dischage but thank you for your exceptional support.

Charles Dicks

If you need surgery or anything serious done DO NOT GO HERE trust me. You can ask around town and hear all the horror stories yourself, they are negligent and incompetent

Jamie G

I am extremely sick right now. Two days ago I went to the hospital with a throat infection, bad cough, and feeling like throwing up. I could barely move. When I went to see the doctor, he just said to keep alternating from Tylenol to Advil every 3 hours! What type of Doctor would let someone come in with a throat infection, and let them leave without penicillin or something to help the infection!? I need to go back again later to make them give me medicine because they wouldn't give it to me the first time! If you go to this hospital with an infection, you better ask for medicine, cause if you don't, your probably leaving there without any.

Eli Furgala

Very pleased with my visit. Very friendly staff. They get you in and out of there as fast as you can.

Josh Slouvi

Every thing moved fast then they made sit and wait for over 2.5 hours in an area with no tv and wouldn't let me use my phone. They told me it was the radiologist but my X-ray was in and I wasn't allowed to see it. They showed up and said Oh they've been here the whole time meaning no one checked on anything while I waited just shoved in a closet room and ignored 6 hours in this place for an X-ray but only hospital in town so deal with it I guess

Saniha Ehsan

Have had many bad experiences here , nobody knows anything even if its the doctor or the nurse , there is no check and balance , until you are actually dying . Every person here has there own diagnoses .

mohamed tarrabin

The staff this morning at the registration in the emergency room were the rudest people I ever met in my life . Zero customer experience super pushy and not welcoming at all . We deserve better

Eliah Furgala

Absolutely appaled by our visit. Went in for an emergency, the staff could not have been slower. There was very few if any other patience at this time as the waiting room was empty and I noticed most of the emergency stalls were also empty as we got walked back to our room.. once being set in our room it did not take long to figure out the room without a doubt had not been properly cleaned as there was still blood stains on the floor (not what you'd expect out of a hospital) if that wasn't enough there was watter dripping from a ceiling light down the wall that had bubbled and pealed all the paint off the wall.. trying to put all this aside was hard enough as is. Then when an emergency came up and assistance was needed. It took over 45 minutes after pressing the emergency assistance button before anyone had come to check, still took another 20+ minutes for the assistance to return with medication, arrived at 1:45am took them untill after 11am the next day to get our room. The specialist/doctor didn't come down in that entire time just kept playing telephone tag with the nurses.. although its basically what to expect out of alberta medical services still heart breaking to see. Very disappointed, the hospital service in fort mcmurray is pretty much on par with everything else in town here.. I do have to mention as slow as the service was all the nurses but 1 were very friendly and pleasant to deal with. Just be nice to get results and a professional doctor for once.

Roy Sloan

Great care excellent staff friendly caring efficient services was taken care of at all times thank you my stay was less stressful

John conrad

first admit clerk great, second one very rude had to tell her to relax. not confident in doctors diagnosis will probably have to go to Edmonton hospital. I'll have to wait and see.

Adam Terefe

Been sitting for 6 hours. Wouldn't give us any help.

azeemunnisa begum azeemunnisa begum

This was a very good hospital. They knew the procedures and provided the correct treatment. Nice and knowledgeable doctors who knew what they were doing, especially Dr.Tommy, Dr.Rizvi, Dr.Haleem and all the nurses they took utmost care of the patient.Highly recommend.

rosezlla friesen

Two days ago I went to emergency cuz I had a fall on sidewalk...week before, my pain level in my left hip joint and is still level 10 pain.Since I am a First Nations woman I expected to be treated differently there they have a few racist bad apples that work in emerge.they need race relations training and an anti racist program for the nurses. The second bad thing on my visit there was when I asked for somewhere to lay down cuz my hip was hurting.the nurse from india(ironically they are very racist to natives)this is my birth country and this India lady has no right to come to my country and mistreat me.When a diabetic comes to emerge with a 10 level pain hip from a fall... the patient should have been put in a wheelchair and taken to a bed. It could be possible I have a hairline fracture in my hip...she’s not a doctor and shouldn’t diagnose people in a public hallway in front of other patients and staff. Because of this problem I am bed bound now!ask that lady from India if she’s glad I’m suffering in pain in my bed because I don’t want to go to emerge and be treated like a sub standard individual. I won’t except anything less than an letter of apology from THAT nurse who probably doesn’t realize the emotional , psychological and physical pain, she has caused further by being mean to me as a patient and a human being, being an endangered person in this country already is a shame but this nurse who was mean to me has put the hospital to shame in how you are all treating g First Nations women and one day you will be held accountable in a more public forum if you continue to mistreat native women there

Bri Dawn

Nurses in the surgical unit were efficient and attentive. Dr. Bressan was an amazing surgeon. I received excellent care.

Trent T

By far the slowest hospital I have ever seen

Rearose Salem

Useless.

Kim Greenwood

The ambulatory care needs to make appointments further apart. I sat there for 2 hours waiting for my appointment had to change other important dr appointments to adjust for the 2 or more hour delay on the appointment . It got so busy there is no room for ppl to sit and got very crowded with sick ppl everywhere in a small room. The lady at the desk was rude.

Sam Eberslen

I got Ambulanced to that hospital. I was treated very good, I got a good care, all staff members were very generous and polite with me, doctors give attention and they did good communication with me and my family, the food there was delicious. When I was in the ICU, my situation was very serious and dangerous, staff used to answer calls and communicate with my family politely and professionally, thanks Chris and all staff members for having this value. I am back to my kids and my family now, and many thanks to everyone made effort to let me make it.

A. Abad

It have the cool things that would work better if I could have the opportunity if i am a doctor

Josh Clan

We had our first baby delivered thru ceasarean section. Everything went well. Thank you for your great services. Special thanks to Dr. Haq Nawaz and her colleagues for the safe delivery of our child. To the 3 Jaimees, Karen and Kelsey, all the staff and personnel and specialists who looked after our child and my partner, you did an exceptional job. I can't thank you enough for your care and commitment. My respect for all of you is as huge as the universe. Thank you all.