This is the most terrible healthcare centre in the province in my opinion. unless you go in there knowing exactly what your diagnosis is, you will not be treated with respect and decency of any kind. The doctors, as well as the nurses, refuse to do the proper tests to diagnose you. I went in there a few years ago with a BROKEN ANKLE and they sent me home, refusing to do an x-ray. Now I have an effusion of two of the bones in my ankle ( that means they are growing together).
I also went in there twice telling them that I was having a mental health crisis, I could not keep my heart rate down without the beat of music, they did a heart rate monitor while the music was off and my heart rate skyrocketed and with the music it was within normal range. Each time I hadn't slept in over 100 hours and they sent me home without any sleep meds or any recommendations. I was so anxious I couldn't sit still and I was really worried. They did not care and told me nothing was wrong. When my mother finally called the police because she was so worried about my mental health, then and only then did they send me to Edmonton for a mental health assessment.
They are extremely incompetent, and unless you are dying, I would suggest driving to Edson to be seen by proper healthcare professionals.
My friend has just been to this awful institution, she has 9/10 of the symptoms of appendicitis and the doctor took her urine, told her it was completely normal, looked at her ultrasound from 4 years ago when she was pregnant and told her to take some antibiotics that she had kidney stones. They should have taken an ultrasound then and there to rule out the possibility of appendicitis, and yet somehow her ultrasound from 4 years ago was more relevant. Now, 20 hours later she is in extreme pain and has had to visit a hospital in Edmonton where I suspect she will be treated with an laparoscopic appendectomy. After the 48 hour mark with appendicitis, the risk of rupture and following septicaemia and death is much more. No thanks to the Doctors and front line healthcare staff at the Hinton Healthcare Centre, they are so disgustingly unprofessional and inadequate that I honestly think the whole staff needs to be fired and the institution restarted from scratch.