Reviews of Foothills Medical Centre (Hospital)

Brian Walker

Have been to the facility twice. The first time to have a kidney stone removed. Came on appointed day at 8:30 AM and waited all day. At 8 PM was informed that the Dr. was unable to fit me in and to come back same time tomorrow. The next day was a repeat of the first day. I finally passed the stone later at home. Went back again with a herniated disk. Waited three hours to be seen by a doctor. She spent 5 minutes with me confirming what I already knew and went away to get some pain medication. Over an hour later a nurse appeared with some pills. Before the Dr. left she promised to return after the pills kicked in. After waiting three more hours I walked out of the hospital. Again - no treatment. Just lots of "processing." Tons of support staff - a small number of bureaucrats with stethoscopes masquerading as doctors who can stich up a cut or apply a Band-Aid - but who are, in the main, just gatekeepers - and a very small number of trained specialists who actually treat patients until they get fed up with the limitations of State run healthcare and flee to the states. That is Government run health care.

Chris H. K.

My wife and I and our older daughter all got tested positive for covid. My wife had some of the warning signs such as unbearable headache, painful chest pain, and shortness of breath. 811 advised us to take her to the ER immediately. Upon arrival they didn't let me in (which I understand) but made her stand in line like everyone else, waiting for a check in. At this time she was barely able to keep herself up. About an hour later she got into the triage and waited an additional 4 hours, sitting upright in pain, and still hasn't seen a doctor yet. At this point I went and got her and checked her out. We will fight this out from our home, knowing that we can not rely on our glorious health care system. This is shameful and a big fail. You did not just endangered my wife's life but everyone else's around her, by not providing appropriate care and isolation.

S Longstaff

I'm an RN at Foothills. For the first time I was on the other side waiting to get stitches. I jad no idea how slow our ER was at getting people seen. It was mind boggling

S&S Desi Couple

Went there for delivery of our first baby..awesome staff..very helpful..it was great experience..even the postpartum nurses were great...

Red_Brush

I have always received the best treatment and care from everyone in Foothills Hospital..

Ehsan Tarokh

Great doctors and reasonable facilities

Barbara Donnelly

The doctors were great and the nurses were good but the building is so old! Gyprock falling from walls and TVs don’t work and look like the will fall out of the ceiling! Found some of the nurses not that forthcoming with information and really took their time with getting back to you. Some were very good. My husband was there 4 years ago in McCaig tower and the difference is night and day. It was like you were in a different world

Zach Schleibinger

When I was getting ready to leave for discharge they threw out my shoes and would do nothing about it. Worst staff service ever never come to this hospital.

Lisa Beckstrom

Staff and doctors seem friendly and helpful. I can't speak for care as I was just visiting, but seems like a good hospital. Easy to find on transit, once you google the directions. Lol. Thanks for the help.

Raj Brar

Worst place to go in emergency, I was mistreated even after long hours waiting. I was flabbergasted to see Doctor misbehaving. Unsophisticated staff, no temperature screening at the entrance, you don't know if u r sitting among Covid Patients. Staff seems to be dupming their own frustration on Patients. AHS should read the reviews, we pay tax for service not for their stupid behavior.

Laura Dawe

I recently had my gallbladder removed (open surgery instead of laparoscopic) and spent four days in the Foothills Hospital. Although I had to share my room with three other people (which I think is wrong - there should be single patient rooms for privacy and comfort reasons, but that has nothing to do with the quality of the hospital) the care I received from the exceptional nurses on Unit 41B was the best! I had a really rough first night following my surgery and the care I received from the nurses was both efficient and compassionate. I made sure to walk a lot post-op and was constantly encouraged and cheered on by the very friendly staff. It made me feel good about myself, even at a time when I physically felt awful. Kindness from staff really means a lot to me whenever I am stuck in the hospital, and the nurses on Unit 41B are the kindest! My surgeon Dr Dixon, and his team did a great job removing my useless gallbladder, and went out of their way to ensure I wasn't afraid in the operating room. They were all amazing! Foothills Hospital is a fine facility. The only tiny complaint I have is the lack of decent food at any of the food establishments, but it's a hospital so I'm not there for a culinary experience! The gift shops are full of cute gifts and things to keep patients occupied until they are discharged. All in all, I was pleased with my stay at Foothills! I've also had a couple of stays at Rockyview General Hospital and it's also a good hospital. Calgary is fortunate to have several high quality hospitals!

Mahmoud Ismail

I waited for more than 4 hours in the “Emergency” department and then left cause they just let anyone in with no order????

Robert Kearney

Psychiatry unit is full over quack doctors forcefully pushing pills and injections into people. DrWatterson is a quack doctor who misdiagnosed me and even went as far as to making up an entire story to go with it, which in turn has made my life more difficult. Very Bad practice.

Sheri Kent

Had to have some emergency tests done ....from the moment I came in ..the staff were kind and amazing....so tentative. The entire process moved along smoothly.Kind doctors and nurses relieved my anxiety. Thank you for everything!!! A pleasant experience

doug Sutherland

Great people

jensyn matthews

Thank you for your care while I was recovering from a broken back. The surgeon did an amazing job, and It looks as if the scar will be barely noticeable. All the nurses on the 10th floor (unit 101) were kind and caring and did everything to help make me comfortable.

Just Cause

I go to the north tower every other week for counseling and I'm very grateful for it being there. Everyone that works on the 6 floor seem to be genuinely good natured people who care. Much gratitude

Anne McC

Why I gave Foothills 5 Stars: To Unit 32 I'd like to thank all who cared for me and helped in so many ways during my 9 days there. I learned how to manage my oxygen to keep the % at the right level and why it needed to be done and so much more. You all are the best. And yes, the food was good, too.

Wendy Lee

Been going there since 1975 nd has always been the best hospital in Alberta at least. Most likely western Canada ❣️♥️????????

Sunny Wellington

Our family has had multiple visits here. Two kidney transplants, 3 week stay in the cardio unit, dialysis, emergency injury care etc. If you are visiting for consecutive days get a parking pass - it will be cheaper. Great cafeterias, cafe,art, pharmacy... For the most part the care has been excellent. The facility is much cleaner than others I have been in! Neat to see the helicopter come in on the landing pad.

Hans Beeres

Excellent service great job by doctors and nurses happy to be in Calgary thanks again for the help.

Chris Jr

The care I received for my injury was nothing less than amazing. The nurses especially Leo, were very caring and attended to me as if I were family. The food was hands down the best hospital food I'd ever gotten and although nobody wants to go to a hospital, I'd feel really at ease if Foothills Medical Center is where I needed to go. I wanted to post a great review for them because I've been too many hospitals and this was one of the best.

thakur satbir

Doctors, nurses and other support staff including volunteers are very good. The biggest issue is the waiting time. You would not get attended if the emergency nurses do not feel your condition is critical and life threatening. The building is old and needs to be upgraded. Also there is new parking lot and cancer center in close vicinity coming up in few years.

george odeh

I called last week to see my Dr thus week. When I arrived at the clinic I was told that I will see a different Dr as mi e was away. I asked why no one told me, the lady at reception was so vocal about it and she said no you were told. No …

harry manbeck

Shout out to foothills for doing a great job amidst the pandemic. Cheers!

adam zeller

Better than Vancouver general.

Jaye Malani

Service was disgusting. My wife got sick and because she doesn’t have the health card, we had to pay (which is totally fine) but nurses who didn’t attend my wife, doctors who kept getting out of nowhere but charging me 150/100$. My wife was treated very badly and After spending the night there, we came out without even a diagnostic. I will put this complaint higher as the AHS didnt care AT ALL.

Sophie Paterson

Hell on Earth. Was sent directly by my oncologist with a severe liver infection and blocked biliary duct. Was forced to wait with covid patients for three hours in excruciating pain in a wheelchair. We even begged to allow me to lie on the floor but was refused. Staff were mean and intimidating and I was going into shock. Eventually was given a bed and then promptly forgotten. Instead of seeing a doctor they have me sedatives to knock me out. By the time I saw a doctor I was at serious risk.

Darrian Thompson

I came to Foothills with suspected appendicitis, when I met with the doctor he insisted that it could be anything, so they did blood tests. The nurse then escorted me back to the main waiting area, where I sat for 4 hours, I went to ask the …

Shamas Arshad

Keep on doing the Good Work.

Bob Askow

Some inconvenience due to covid but staff very efficient. Waiting area too cold on cold day. Consider rnstalling air curtains for cold days. ( ask Engineered Air ) . Too many ambulance staff waiting with patients. We need to train new staff to do that job so most ambulances can return to duty. Stretchers in hallway are not the answer

Jack Josef

Great experience with the ER, very quick and got to see a doctor ASAP. Nurse was quite rude and snappy when we left, but with the stress they’re under it’s understandable

Jared W

they allowed ted cruz to be born here

Gabby Ximello

Not professional staff very rude with their patients they don't know how to give quality care

Marcy Schellenberg

I just spent 2 days in Foothills hospital due to a rare cervical ectopic pregnancy and needing an emergency blood transfusion and D&C. Aside from the emotional first time pregnancy experience and loss , my husband and I had to share how great all of the doctors and nurses were! From the moment I passed out in triage and got rushed into emergency, to the OR and then to recover in Unit 42 (gyno) ... the care from the nurses and doctors in every department that I received was nothing but amazing! I wish I could remember all of their names but I was taken care of by several health professionals who were very personable and professional and the past 2 days were kind of a blur. It was a very scary and emotional experience but I felt like I was in great hands as soon as I entered the emergency doors. A big thank you to all the nurses and doctors at Foothills for getting me back to health❤ - Marcy

Youdon't Needtoknow

I will never, ever return to the Foothills Emergency room. I went a few months ago, my first time every having to go to Emergency, for a mental health episode. I was made to sit for hours in little more than a jail cell, and when I decided …

andrea Kinzer

I came to the hospital, under advisement from both my doctor and the woman who took my covid test after explaining my symptoms. I would never have gone if not for those two people. I first off did not want to waste valuable time for the doctors and nurses nor money resources. Immediately it was apparent my symptoms were not consistent with serious covid issues. Now this is my third covid test, first time I had pneumonia (in March) and a jumpy doctor at an after hour clinic sent me to hospital for xrays after taking my first test. Second I called 811 at the beginning of August with symptoms (ending up being the flu, we think) suggested I go and get a test. This last bout was not only bc recurring symptoms but I woke up feeling like someone was sitting on my chest and a burning sensation in my chest, again I call 811 and was advised to take yet another test! This is when my Dr told me to go to hospital to get an O2 reading, which I dutifully did. A nurse comes in takes my vitals and thankfully my O2 level is normal as well as everything else but she's talking to me like I've just wasted her time. Next enters a technician and starts taking blood(which did not happen the last time I went to the hospital in March) I asked what the blood work was for but was met with very vague answers. When the emerg doc entered my room (keep in mind my chest hurts and it hurts to talk) I was hit with a barrage of questions but was never given a chance to answer fully bc I was cut off repeatedly with other questions. Finally he gets to the point and says he's viewed my medication history (I take Percocet for chronic pain), and in short order it becomes clear he has already made a diagnosis that has NOTHING to do with why I'm sitting in a cold room, scared bc my doctor and 811 (the test collector) says I need to be there. Without fully coming out and saying it he's treated me like I'm an attention seeking, drug addict! And then abruptly leaves for a medical emergency. After then a nurse and another doctor comes in, I ask why the previous doctor was so hostile to me, of course they would have no answer. They start asking me how I was in a place with co2, which NEVER came up in any conversation. Thankfully my husband was in the room with me to verify how the original doctor behaved and what happened. Clearly none of my answers were heard while being questioned at least three times prior! All of a sudden a social worker comes in to ask how Im feeling and excuses the emerg doc for his busy night (completely understandable for the emerg doc but does not explain why a social worker is asking me questions!). After four hours the doc comes back and has a change of heart apparently bc I and my husband are being treated with kindness and patience. I can only infer that my blood test came back showing I'm not a drug addict nor am I abusing my medication, I take it very seriously! End result was it was a waste of my time bc we left close to 5 hours later and a waste of the employees at the hospitals time. If they don't want concerned citizens coming to hospital then the screening for 811 needs to be improved and the advise of either "call 911 or go immediately to the hospital" should not be thrown out like Kleenex to worried patients. I felt personally attacked, and my anxiety was through the roof. I could not understand why I met with such aggressive behaviour (not just by the emergency doctor but by the original nurse). I hate hospitals and this experience has left me with if I was on deaths door I would not go back willingly!

Leigh W

Had a major hernia repair and everyone was fantastic. Despite the abuse some of these nurses received, they were all amazing. I was well taken care of and treated with the utmost respect.

Cegan C (3.1415962)

I was born here with no difficulties. I'd say it's an all around great hospital with great staff!

The Mad Chef !

Place has changed. Used to be 5 stars but now staff rude, constant mayham with construction and ridiculous rules.

juice ecads

the mental health services at this place are awful. here's a few things that happened while i was hospitalized in the inpatient mental health units over the course of 2.5 months: - they almost completely ignored me when i made it clear to my assigned team there what i wanted to address in my stay there; instead the psychiatric team ignored the symptoms i had described just slapped a "unspecified anxiety disorder" diagnosis onto my file with no evaluation and left it at that. i never once mentioned anxiety during my intake. - i was forcibly admitted into the mental health unit against my will despite the nurse at emergency stating that there were multiple options that did not involve hospitalization. at some point after discussing the options another nurse declared that i had to be hospitalized. this all happened very early in the morning and i wasn't even offered a chance to sleep during all of this - i was physically dragged out of my room by several nurses into what was effectively a jail cell with no privacy, tied to a bed, and tranquilized via injection, all because i was having a completely nonviolent panic attack caused by distrust from previous experiences there. from then on they didn't allow me access to ANY of the things i brought with me to the hospital (INCLUDING CLOTHES AND TOILETRIES), despite the fact that all of it was deemed safe when screened at the beginning of my admission. it took my mother giving them a piece of her mind for me to get my bare essentials back, including things that they constantly berated patients in the unit (myself included during this period of time) for not using. - and last but not least, they didn't expect patients to wear a mask during covid times. this would not be a problem at all if it weren't for the fact that the nurses (the only people allowed outside of the unit) rampantly violated basic mask protocol by wearing them under their noses and pulling them down to speak to people within close range, to name a few examples. additionally, i had a few covid scares during my admission and had to be tested multiple times for one of them because the nurse kept doing it incorrectly, only to find out that they had, in fact, been doing the wrong kind of test the whole time. and that's just things that happened to me as one of the oldest people admitted (it was the adolescent psych wards, so i legally didn't even have the same rights as adults under the Mental Health Act). it was a regular experience to see nurses dragging off crying teenagers and locking them away claiming they're a danger to others, despite the fact that all potential weapons are confiscated upon entry, and that all of the kids i saw this happen to were smaller than most of the nurses and often just reacting to the situation they'd been forced into. in conclusion, if you want a mental health unit experience that makes your teenager come out even more hopeless than before, this is the perfect place to go.

Crystal Roberts

Long wait times even if your sent to emergency by your doctor. Was sent away with a different diagnosis and left with questions. So now I have to go to another hospital to see if I can get answers and proper care for my fractured arm. The reception was helpful and people were nice but they seem focused on Covid and regular emergencies are falling through the cracks.

Marissa j Vanderberg

This hospital is absolute trash... my grandmother was there for a month and she passed away just yesterday... the hospital is extremely unorganized and almost all the nurses just stand there, they don’t do their job at all... my grandma was …

dakota gooder

The trauma unit saved my life, dr anderson is the best surgeon ever, I got stabbed in the stomach, another time I broke my knee and they fixed me up, the saved my life Thanks to all the staff

Kassandra Harding

Staff are rude and extremely unhelpful! Was treated terribly from the second they saw me based on the fact that I'm a "young adult". Was ignored, put off, and lied to.. At the end of the day, what you look like shouldn't matter to someone who's their to do their job... which is to HELP people... As I said, I couldn't get a straight answer and once I got it, realized I was flat out lied to by many other employees.. Over all, incredibly disappointed with the staff as a whole.... Terrified to ever have to go back... staff if more terrifying than the idea of injury! The facility is absolutely beautiful though. :p

Kennedy

I am amazed with how attentive they were with me! I used to frequent the emergency rooms in Edmonton and no matter how much pain I am in I’m sitting there for hours with no attention I went to foothills the other night and within 5 minutes I was in a room and hooked up to a machine to monitors and then minutes later I had an IV started already. I went in mainly for chest pains and they did multiple different tests to figure out what was going on. All of the staff was so kind which made things so much easier as it was my first time going to emerg alone. I am so grateful for everyone who helped me out last night !

Evelyn Horvath

I'm a relative of a family member who had just recently lost her husband just last night, and our experience at the hospital was absolutely horrible. She was told (because of Covid precautions) that any updates will be given over a phone call, and to visit her husband, she would have to fully dress up (mask, shield and all, which is fine) because of a Covid case across the floor. We were okay with this, so we just stuck to visiting him via FaceTime and calling the nurse's office for updates. Here's the thing; the nurse never, and I mean NEVER gave us a single update over the two weeks we had our relative in the hospital. When we would call in to ask for updates, the receptionist would tell us that the nurses were busy (which is understandable, but we heard this each time) and would definitely call us back... we never got a single call back. NOT EVEN ONE. When our relative passed away, his sons and wife went to say final goodbyes. When they got there, they were instantly asked by a nurse to put on all of the protective equipment, TO SAY GOODBYE TO A DECEASED PERSON. She didn't even think before to provide some consoling or cause of death for them! The lack of empathy and communication these nurses had with us during this two-week nightmare was absolutely ridiculous, and this issue has to be fixed so no other family has to go through the same thing as us. Shame on you!

Anna Kr

Delivered my baby there couple of days ago. All of the nurses, doctors are great, very helpful and profesional.

Ken Ismail

Not a good place. Unsanitary conditions for anyone with any infections. Doctors do not discuss treatment plans or medications provided to patients with patients. Make sure to ask to see documentation on medication provided to you. In my case I was allergic to it. Also ensure they replace your bandages operations daily. They will most likely try to push you towards the most expensive Ozperations they ca instead of caring about your health and comfort. If you are given a choice don't go.

Kim Meehan

My experience is recent a Friday Oct 20 ER. From the initial entrance, a fresh mask, greeted by the nurses, then booking, all done at a very early start of the day. I was then in ER with a bed a series of the staff getting me settled in a busy area of the hospital. The nurse name escapes me, resident doctor kept me informed and calm. I could hear busy activity Catering to patients a busy Friday. The porter a tiny gal we had a laugh just to make our day as she wheeled me to the GI part of the hospital. I had my procedure Doctor Chris Ma a success and all in part my family Doctor Soolsma a resident doctor as well. The rating to all is 11 out of 10. Let's respect and Thank the team's that make your experience at Foothills Medical Centre as they work so hard socially distance and patient care the only concern. Thank you to all the staff and everything you do. Kim

The Art Of Wanderlust

I can not thank everyone enough, I was there to have a nerve sheath tumor removed. The surgeon was second to none as well as all the nurses. One of the cleanest hospitals I have ever been in, we are so fortunate to have a state of the art facility like this.

Relax tv

I'm surgical ticnision I want to do work in medical center , I also expert IV kenola etc

Shadowbar Shepherds (Shadowbar Shepherds)

From the very first meeting with the Sarcoma team, we were certain that Tom Baker Cancer Centre and Foothills Hospital were the places to be. My husband was treated by an amazing team of cancer and plastic surgeons; a swift oncology program and a caring, compassionate, nursing staff. Plus as a huge bonus, we were able to access a room in the Hostel and stay on site for his radiation treatments. People who have any complaints about their stays at these facilities should take a reality check and be grateful that they have access to these professionals who have huge responsibilities for the planning of a successful outcome for hundreds of patients.

Adon Gardner

My preferred hospital in Calgary. Only complaint is that the ER wait time is a little long (came in at midnight and had a 3hr wait), and once it was finally my turn, I was placed in a curtained off room where I could hear the conversations of everyone else around me (and presumably they could hear mine too), which is especially unnerving talking about health issues (and hearing the health issues of others). Aside from that, everything else was good!

Victoria Williams

I am so disappointed with the protocol or management of this hospital. There is no empathy or sympathy to the family of the deceased. There is no consistency of your protocol . DO YOUR JOB BETTER!

Our lord Packle Ana Liza Gallardo

I have 2 experiences . I will give 5 star for the first one. I miscarried my babies years ago and all the staff are genuinely compassionate. Then the next experience was when I delivered my daughter. The nurse monitoring me was bored and irritated with me as I have no idea the Lamaze breathing. Then after the birth I was using the hospital diapers as I didn’t have the N size. I have number 1. There was this nurse that nagged at me and told me that I should be using my own product. Then I gave birth to my second at Peter Lougheed and the nurses there were wondering why I am not using their products .

Balkan Farage

Tom Baker Centre and the FootHills hospital. One of the top places to treat cancer patience. Most advance surgical medical treatments are preformed at this location. I strongly recommend this hospital as they have the most advanced and …

Tania Marschal

A few comments on the wonderful experience at Labor & Delivery Unit and Postpartum Unit. To begin with, both units have utterly professional teams that explain all the procedures to you and really care about your needs. Special thanks should be given to obstetricians, family doctors, nurses, and lactation consultants. Working together, they saved my child and me as well as supported us after the delivery and through the choice of formula feeding. The other aspect which was important to me was good food for mummy after the labor. I was amazed to taste so delicious yummies and very versatile dishes. The quantity was more than enough for a decent meal. Then, the room. I had a private room which was very spacious, quite modern, and clean (I guess I got it because of not so many patients at the unit in the early morning. In fact, I was the first to arrive.). And, finally, parking. As I have already mentioned, we arrived early, at 2 am. Hence, we had a lot of parking spots to choose. Also, when my husband picked me up (4 pm), he had no problem with the parking. So, to sum up: My family and I are very happy with our Foothills experience, and we definitely recommend it to all the expecting ladies.

Philip Sinclair

Waiting for 4 hours with chest pain and pneumonia. They do not care at all.

Brenda Kivi

My Dad had a Stroke...twice. The emergency staff are awesome, they are the reason he's alive today. In the stroke ward there was some wonderful nurses but there was one who was horrific to my Dad. We were kicked out of his room when they needed to do anything which is understandable. My sister decided to stand at the curtain and listen to what was being said. She was shocked to hear the nurse berating my father on how small his genitals were. That he wasn't a man because of the size. Excuse me! That's sexual abuse and there was nothing we could do as we couldn't just take our Father and leave. So shifts were made up so he was never alone at the hospital after that. Not all the staff are like this but like everything one or two make everyone look bad. They'd have a lawsuit on there hands but my mom and dad are already stressed to the limit. So this is the warning to anyone with loved one in the stroke ward... don't leave them alone.

Ben

If you ever get the option to go to foothills don’t take it. It feels like a dungeoun in there. The nurses are far from nice and they have very unregulated checks on patients. Infections are very likely in the foothills hospital. One of my family members got a deadly blood infection from an unsanitary IV bag There were a few good nurses who liked to crack jokes and make it seem like home in there but the rest are waiting to go home or miserable and rude people Our family had to suggest medications and solutions of helping with his trauma instead of doctors putting in ideas. Instead of helping my family and him believe in living. They would walk into the room and tell him he wouldn’t make it through the day. But he did over and over again. Seton hospital should have been designed to replace the foothills as there has been no good outcomes from the foothills

Danielle Fitzpatrick

Always a great experiences with the thoracic department. Very happy with my experiences. I have the best surgeon and could not have asked for better staff on Unit 62. Thank you for giving me a future!!

James Milner

I can't rate the hospital based on the staff or other patients, because these factors are totally random and vary wildly. I had a great experience, while others may not. So instead I'll say that the hospital as a structure seems decently organized and run, with a huge amount of space and tons of buildings. It can be a chore to navigate and parking is a nightmare. The buildings could use some sprucing up, with ceiling tiles and walls looking drab and worn. Still it's as decent place as any other hospital.

Chris Sanderson

Many of my Family were born in this hospital and have died here as well. I thank all the staff fir all they have done. I do wish the cancer treatments were more ethical and less about money.

Benson Klumpenhower

Great doctors, friendly nurses and staff. No hospital is perfect but this one is pretty good!

Jonathan Collier

In the waiting room for 5 hours and no one is here worse hospital ever

Juli Kriel

I had my baby at Foothills, via c-section, 3 weeks ago and I had an amazing experience overall. The OB surgeon, anesthetist and other staff were friendly, supportive and efficient. I felt in good hands! I found the nursing staff in the maternity ward to be friendly, helpful, caring and very knowledgeable. They all introduced themselves and helped me to recover and took good care of my baby for me when I wanted to sleep. Thank you Foothills maternity, for a great experience.

Paris Paquette

Came in on a Saturday night...the wait in the waiting room was truly horrible. At one point the screen said it would be 6.5 hours before a patient could see a doctor. This is no fault of the staff, and they kept an eye on your vitals and updated you on your place in line. When I did get a bed, the nurses were amazing. Larissa in unit B went above and beyond, providing me excessive blankets and tucking me in. They were very communicative about the results of the tests, aside from the wait the care was wonderful.

Jan Normand

My grandson was at the hospital, he had some complications with medication. The Dr saw him & they geld him at the hospital for a few hrs. The thing that upsets me is they gave him some medication treatment & declared him able to leave the hospital. He was groggy, could barely walk or talk & expected in him to find his own way home. WHO DOES THAT!? He doesn't drive so had to rely on a taxi to take him & because of his rough appearance he got shifted to a different driver. He couldn't remember his address but thankfully made it home. I am angry at the Dr for sending him out in that condition!???? Also he overheard the Dr telling the nurses he's just another junky when he isn't! He has mental illnesses!!! I want to email the hospital administrator!

Jillese Lund

Some parts of the hospital are older, and some brand new. Overall this is one of the bigger hospitals in Western Canada and definitely the hospital you want to be at if you or a loved one falls ill. The staff are highly educated and consistently learning from other staff from all over the world who are interning at the hospital -- since it is the main teaching hospital in Calgary. This hospital houses some state of the art equipment and top doctors in Calgary. I highly recommend the Foothills Hospital.

nipsy fn

i would not recommend the dental clinic in foothills to anyone. i was referred to this place by my family doctor in strathmore alberta so i would be able to take my wisdom teeth out through an actual surgery. we made an appointment and when we got there at our scheduled time, the dark haired lady at the desk told us the doctor went home because THEY thought our appointment was at a different time. they then began to tell us they called us multiple times to confirm our appointment but not once did we get any calls, nor any emails confirming the appointment. it was painfully frustrating because my mom had to take work off early and drive out an hour and a half for this consultation only for the dark haired lady to be so dismissive and rude about how upset we were. we agreed on another date a few weeks later and it was a week before our appointment where i got a call to confirm the appointment. the day comes of the appointment and my mom and i are just getting ready to go when the same dark haired lady calls me to tell me the doctor has to switch his days, even though my mom was just on the phone with her yesterday and we only heard of this a few hours til my appointment. clearly disappointed and upset my mom dealt with the lady only for her to not care, be dismissive, and quite frankly rude on the other end of the phone. all i can say is, this place is not reliable and that one lady made both of my experiences there just horrible. if she cant handle being nice and at least caring to upset and disappointed customers, maybe she should be looking at another job. not impressed.

Lori B

Thank you to the emergency room staff and the Stroke team for all the care and attention you gave to my Mom today. Your compassion and your professionalism were outstanding. We appreciate all of your efforts and feel comfort in knowing that you did everything possible.

Courtney Schrader

For the nicu, triage and postpartum If I could give more stars than 5 I would. Triage- had to come there twice a day for week, every nurse I dealt with was absolutely phenomenal, and took very good care of me Postpartum - was there for 3 days and all the nurses were phenomenal and took amazing care of me and every single one genuinely cared about me being there and helping me recover. Amazing unit. Nicu - I want to rave on and on and on about the nicu. My little man has only been in there for 4 days, and every single nurse I have came across outside of the ones taking care of my guy are so sweet and kind and answer any questions I have and for the 4 that I can remember their names and have been consistently taking care of my little one, they have been over the top exceptional, phenomenal, everything you could think of. Brittany S, Avy, Fiona, & Cheryl thank you from the bottom of my heart for everything you guys are doing for my little guy. For the love and care you show him every second of the day. It truly warms my heart knowing he's in such good hands. & you guys dealing with me being there all day everyday means alot too and helping me when I start to cry. You are all amazing . And I want to especially thank Brittany S for everything she's done for my son and I. Out of the kindness of her heart, she started making a scrap book for my son with all his first and a little letter to him and everything else. That means the world to me. And I can't wait for him to grow and come back and see you after he's been released and to tell him all about you when he's older. You are an absolute God send and I thank you for everything you've done for us ♡

ANA PINO

Thank you all unit 32 all the doctor nurse people who clean every one thank you for helping me to get recovered thank God in them I'm alive.

Tracy Hutchison

Very good place. The staff are always friendly and helpful.

Connie Lioness

In Feb and Sept I spent time as a patient in pandemic at the Foothills Hospital. For over 20 years before that I spent time there with my sister Karen as an outpatient, she was ravaged by crohns disease and died at 53 in 2018. My mother died the month before her both in the ICU. I have known more doctors, nurses and other patients than I can count. Now I have crohns at 61 and I have a team of health care professionals taking care of me and they are amazing. I have seen the stress of covid on their faces but never when face to face with me. They are supporting each other, lifting each other up, working in teams like never before. They are all brave and exceptional as I watch them work I have never had more respect for them. They have served my family through life and death, they are there for you when the worst strikes your family too. We all need to show them respect, care and kindness because that is what they give us when we mask up and go through those doors. Yesterday's protesters broke my heart and that is not easy to do.

Desi miss

The staff on Traige (maternity), Anti-partum, and Labour & Delivery are absolutely amazing. I had the best care from these professionals. Thank you so much. Keep it up ????

Rental Goalie #33

Waited 6 hrs to find out I was lied to and had to be escorted out by police. What a joke.

Seema Vats

Great doctor's team and services are very good.

Melissa Johnson

I had day surgery here and I was scared and nervous at first but every single nurse, doctor, staff member and anesthesiologist I talked to was extremely nice and so accommodating to my wants and needs despite my surgery delayed 3 hours. I felt safe and well taken care of, I would be happy to return if I needed another surgery!

Tyler K

Thankyou to the nurses drs and ems for your care

Jessica Remanda

Filthy!!! I'm shocked as with these times cleaning should be a priority. The floors r filthy, no one is sanitizing anything after anyone comes in and leaves. There is no social distancing. No one is wearing gloves. Long wait times, even after being sent here by a dr.

val riley

They go out of there to help jomo was so full of help all the time

odizzido

I just want to say thank you to everyone there for saving my life. I am so grateful. To those who complain about the long wait times, maybe you should try voting in a government that doesn't cut medical funding so much. It's like you're hitting yourself in the head with a rock and complaining it hurts, but then keep doing it. Who's fault is that?

Brad Randall

Parking is a little bizarre but place appeared clean and well organized.

Royce Souther

The staff are dangerously uncoordinated, some of them are rude and boligerent. For such a new building it is very rundown and unclean.

Bill Mn

Worst care I have ever received in my life, was in severe pain after a hysterectomy and an anaphylactic allergic reaction to something waited 3 hours in agonizing pain before receiving any type of pain medication, was the worst experience of my life and zero compassion from the nurse, get another job if you are going to treat people that way.

Zohar O

Excellent medical care. Clean comfortable and classic facility

Khadija Habibi

Worst experience ever. 5:45 min wait time without knowing from what i m suffering, no communication no doctors even that i have a letter from the walk-in clinic doctor saying that it s urgent and i can die. I had a lot of pain, crying and having a background of depression no one cared. i went to see the nurse guess what she said people wait for 6 hours and more, i said i don’t mind waiting but just communicate with us tell is what next, she didn’t care at all and she said ok if you want to go just sign this paper (no emotion, no consolation nothing…). Paying a lot of taxes to have such a service shame on you Calgary.

Shawn Demers

I want to thank everyone from the abulance crew and everyone in the cardiac units 81 and 82 for all the exceptional care and kindness they gave me. Also to the angio team for their professionalism and treating me. The doctors and nurses and care teams and eats in this city are second to none. Thank you thank you thank you

Jay Waldner

My wife waited 7 hours to get a room, only to be told there's nothing they can do. These aren't doctors they are scan artists

Tami L

So wrong...to the nurses, you CHOSE a profession that actually specifies that in the process of doing your job, you do no harm. The hospital post signs requiring the "customers", to not be rude or disrespectful. Your google and yelp reviews show that there is a problem with the staff at your hospital. If this was a business, which it is, it would be out of business, if there was a boss, which there is, there would be a lot of unemployed rude,arrogant,self absorbed nurses looking for jobs at canadian tire. Your "customers", are there because they have to be there, its not a choice. Show some respect instead of demanding others respect you just because your in a position of authority.

Melissa Pasamonte

I would like to thank the NICU team for doing such an amazing job. I had my baby born at 29 weeks, 11 weeks early but this team helped us to cope up and gave the best of help they can. They have the best doctors and nurses. Nurses are very caring and very reliable. Special thanks to Dr. Albrecht for delivering my baby and Dr. Liza Espinoza for watching over my baby’s condtion and for making everything clear to us. All the best to the team and stay safe❤️.

Jon Daly

Unless your dead don’t bother going in. Doctor looked at me for 5 minutes after a 5 hour wait for a shoulder injury. I didn’t sleep for three days before coming in due to pain. Doctor said to call 311 and get in line for a family doctor. …

Daniel Shin

Unit 51 & 52. Had a fantastic experience with all staffs. Thank you for all your help and support for our 1st baby. Especially Kathy and Meghan who stayed with us all night long in the labour/delivery in Unit 51. Only some complains I would say, Unit 52 postpartum facilities were like 1980s. Too old and no convenient accommodation for the support person.

Sam Williams

If I could not give a star at all I would. I am so disappointed in the way this staff operated. My boyfriend and I went into the hospital around 9:30 pm last night. The wait said it was about 2 hours which was fine. We waited 4 hours in the waiting room waiting to be called back to see a doctor. Which we still didn't see when we got back there. The staff at the reception desk wasn't very sympathetic and slightly standoffish if you asked them how much longer it would be and why it was taking as long as it was. I understand that sometimes emergencies happen but we felt like our issues didn't matter to them. After 4 hours they took us to another waiting room in the back where we waited for an hour in hospital chairs for someone to come take our info and problems. We were then moved into a storage room with a bed so my boyfriend could lie down. 2 hours later still had yet to see a doctor and no one had told us why we were waiting for so long. I am extremely unimpressed with the lack of compassion for their patients and their time. My boyfriend was in sever back pain, fetigue, possible tonsillitis, and a massive migraine. No I know we might not be what one would call and emergency but some kind of consideration would have been wonderful. Letting us know why they weren't able to get to us after 7 hours of waiting. No communication and a very unprofessional, uncaring approach to handling people who just want simple information. Very disappointed. We did leave after 7 hours and 5:00 in the morning to go home since I had to work and still no doctor.

sassy pants

All these people complaining about their visit to the EMERGENCY department for their NON emergency and they wonder why the nurses are annoyed and why they wait so long. Jeeze. I wonder genius. Its because people are LITERALLY dying and those nurses and doctors want to spend their time, energy and resources on them. Ask yourself why you feel the need to run to the emergency with your pain that's been going on for 1 hour or your issue that's been there for 3 weeks or 6 months. Why not see your family doc?????????? Also....But seriously? Did you die?

Ang D

Newly installed kidney Friday Nov 26 1230am. 10/10 would do again. Surgeon was Dr Yilmaz. Incredible. Transplant followup up doc was Dr Tibbles. Wonderfully cautiously optimistic. Top shelf nurses, hcas, unit clerks, housekeepers, and porters. Food 10/10 Bed 10/10 Medication 10/10 Attentive 10/10 Caring 10/10 Ice chips 10/10 So blessed to live in the country.

Luise Neill

We came into the emergency room for a check up due to heart pain, we waited about 40 minutes to see the doctors and they ran multiple tests. Overall, the doctors and nurses were professional, friendly and able to diagnose the pain and we left about 2 hours later. Good experience.

seedmedic

Amazing with my dad thank you!

D C

First c section experience was terrible with a very non supportive team of nurses that spent more time laughing and eating snacks at the desk. They were very bothered with us when we asked for any assistance. I was injured during a standard procedure due two lack of care. Second c section had the same experience for the most part except we had an amazing breast-feeding specialist that was our nurse for two days and she deserves 5 stars as she saved that experience - When we left, I actually wanted to cry because of her.. she was a huge support... everyone else there pretty much sucked.

Victor Middleton

First, we are seniors. Our experience was always great, both for my wife and me. Although our experiences were a few years back, they were in all areas, including nurses, Dr.'s, admitting and general support staff. I hesitate to identify names as some might be missed. But heart and knee surgery areas were where our experiences are positive memories ????. I was a very small part of Foothills Hospital initial construction in early 1960's. It was a DPW design and included some gutsy design features such as 100% outdoor air ventilation with high efficiency electrostatic air filtration. Secondary higher efficiency filters were used in ICU, prenatal and other critical areas. Each patient recovery room was, ventilation wise, isolated from all other areas. Great memories.

Caterina Pollio

I delivered both my kids there and I loved my nurses, Amanda and Danielle , during my labours. They made me feels so comfortable, as comfortable as someone can feel during labour. The support staff was amazing and Dr. Jensen was wonderful. I felt lucky to have such a good experience.

Amy Madsen

I have never ever been treated with such rudeness as I was at this hospital. The nurses you encounter when you first walk in to get screened are deplorable,the treat you as if you are an inconvenience and are intruding on their precious space. I wouldn't come to this hospital if it meant life or death, if you don't want to deal with the public don't get a job in the public sector.

Jagr Doyle

Let me start with this, I went into the hospital around 11:42am due to very intense chest pains i have experienced through the night time. Keep in mind I have went into cardiac arrest in 2015 due to an incident where I was left outside in the middle of winter so my organs were freezing and failing. Last January I had a mini heart attack so the pain I was experience frightened me so I decided to go for an ECG. to start the triage nurse in emergency was so rude and totally neglected my story from the past and made me wait 2 hours with chest pain to get examined. Once I waited and waited and asked again saying ma'am my chest is on fire im scared I am having a heart attack she told me to sit down and wait my turn. I finally got in and I had an old lady nurse I thought thank God finally someone that will care about what's happening. BUT guess what, she was even more rude than the triage nurse. I finally got the ECG done and I have had around 90 of them over the last few years so I have gradually learned to read them and mt mother also being a doctor helped out. I seen I was OK so I asked for the saline flush to be removed from my arm as I would have needed no extra blood work done. She then went to say I'm not a doctor and I have no clue what I'm talking about even tho I am in school to follow my mothers footsteps. I had her take it out and let me tell you when I say she ripped the needle out of my arm she did she pulled it out so hard my arm squirted blood. She also went and got the fake police officers (peace officers no good for norhing) and lied to them. Stupid lady forgot there is a camera in every room and tried to say I took the saline flush out. They pulled out their iPad and watched the camera and seen she was lying. I felt assaulted and that I was being treated with mad disrespect the only reason my review has 1 star is because I have to put a star to write my review. My girlfriend and I are disgusted with some of the staff here and I would recommend literally any other hospital over this one.

Patrick Treybig

Nurses & NA are great. Food is not good & kitchen doesn't send what you order. Was admitted 3-7-19 never received what was ordered until 28-7-19.( only after talking to the unit manager did anything happen.

A K

I had covid19 and I waited for 5 and a half hours in an emergency room with people who didn’t have covid even when I refused to sit with them at first and told the staff that I was positive for Carona virus. After waiting for more than 6 hours, I started shivering and had a severe fever. Even then they refused to give me any types of medicine. There were no protocols followed in the emergency room as they are in other hospitals.

steven

The male nurse from check in emergency department named ERIC with a beard was very rude and unprofessional. He will look at you and ask you questions and make you feel like you are just acting. We wont come to your department in the middle of the night if my companion is not sick! He is only wearing a feel at home loose t shirt instead of scrub suit. He act like he is sick and tired of doing his job. No sign of care or whatsoever with this man. he is rough during assesment. Do you have a problem bro?? you are not fit to be in health department. The rest of the team were excellent from admitting section to the RN's Doctor inside

Matthias Tunmise Adigun

They have high end medical equipments at this hospital and experienced hands

L L

If you need urgent care DO NOT go to the Foothills Hospital! They are useless here and you are better off diagnosing yourself on Google. Seriously! I went to the Foothills Hospital after two weeks of excruciating lower back pain on the left that radiated to my side and wrapped around my stomach. I was given the run around with my family doctor, she sent me to the after hours clinic twice as her office was too booked up to see me. They gave me codeine the first time which didn't even touch the pain and second time they gave me something stronger and told me to go to emergency to have a CT scan done as it might be kidney stones. I went into Emergency on Nov 5th and had a urine test and bloodwork done (for the third time) and everything was clear. The doctor told me to go home. I said "aren't you going to do an ultrasound" it was like I was inconviencing him for doing his job. He reluctantly said yes. Everything was clear with the ultrasound. Again, he told me to go home and continue taking the pain medication and gave me no answers. Thanks for your help, NOT! I called 811 today and it was the first time I finally felt like someone was acknowledging the pain I was in. The nurse told me to keep pushing to have tests done to find out what's going on because you can't be on pain killers forever.

Terry Elias

I think the doctor's, nurse's, and support staff are second to none. They were friendly, helpful, and overall good professionals. I feel that if you treat them with respect they will do the same. I just can't say enough good things about the men and women that took care of me. You are the best and keep up the great work. Be proud.

Imelda Ruando

To Dr. Salazar (Surgeon), Dr. Julian Zulvaga, Dr. Taylor and to Dr. Kamar and all the nurses in Unit 37 and Kidney Dept of North Tower, dietitian, pharmacies and all who took care of my husband and my daughter during the kidney transplant, me and my family cannot thank you enough for your thoughtfulness, dedication and being compassionate. You guys rock!.

Jill Schultz

Ended up in emergency and then the neurological unit for a week. The care was exceptional. I felt safe, comfortable and cared for during one of the scariest times of my life and saw many patients stabilize and begin to recover while there. We truly have first class health care and I felt very lucky and proud of our system.

Joy Magee

My 86 yr. Old Mom has been admitted 3 times in 1 1/2 years. And each time she has been treated with dignity and respect.

Pam McLure

My brother was involved in a serious accident this week and sustained spinal injuries. Being half a world away, in Australia and not knowing the area, I was distressed and had to track down where he had been transported to. Every staff member that I spoke to in my search was compassionate and incredibly helpful. I can't thank them enough for the comfort that their professionalism and humanity has brought to our family.

M Ruhl

Unfortunately when you’re in an emergency situation you don’t have the luxury of time to weigh your medical care options. Hence why I find myself in patient purgatory of Foothills Medical Centre. While some of the staff is friendly and helpful, others are impatient, rude and forgetful! They forgot to administer my medication this morning after assuring me it would be provided and I should not bring anything from home. While I understand surgery wait times are usually long and tedious, the apparent negligence of nursing staff and their inability to administer basic needs of their patients, who—let’s face it—are now stuck with them is nothing short of disgraceful.

Chante and Michael Pashulka

I had a very hard day. I’m 14 weeks pregnant and started bleeding. Went in with my husband to get checked. Emergency referred me to Labour & Delivery. The nurses in L&D were absolutely amazing. They were kind, generous understanding and checked on me quite often while I waited for an ultrasound. Dr. Kale is an amazing doctor and should she decide to work in L&D will definitely be delivering my next baby. My entire experience in this ward was just beyond anything I imagined even during such a scary and emotional day. Thank you to all the kind nurses I had the pleasure having taken care of me. You all belong there and deserve more people to see what truly incredible healthcare professionals you are. Everything turned out to be okay and I left feeling well taken care of, all questions answered and a little lighter than I did going in. Would give 10 stars if I could.

Amanda Hoang

“Registered Nurse” Raul is extremely rude, negligent, and speaks in a demeaning manor to patients. I would say “his patients” but his attitude makes it seem like he couldn’t care less about the patients in the emergency room. We were there …

Liam Lamming

The staff appear to have little regard for patient care; they would rather lounge in the sun with some chubby cats than tend to patients in need of urgent care. This would be a one star review, however, FMC is the best place in the city for chicken fingers, and I do love me sum of doze

Ruth Okafor

Worst experience ever. I had a really bad burn while cooking. I had to go in with the kids (drove with one hand - left hand) and was in severe pain. I arrived around 11:35pm. The nurse just put a bandage around my wrist, asked if I had a pain killer at home and when I said no, she responded 'well it's something you should always have at home'. Nothing was offered to ease the pain and I was told that it is going to be a pretty long wait since I am stable (not dieing) and according to her, priority is given to people with traumatic situations or people that have a part of their body cut off. I asked if I should just go home and sort myself out then and she responded that she is not giving any advise as she does not want to lose her job. I waited till morning with my two little kids sleeping on the chairs that they were sitting - till 4:34am - no support , no care, no check to see if we are okay or need anything (not even a drink of water). When the nurse finally showed up, she mentioned that it will still take a few hours to see a doctor and she thinks that no plastic will be needed. I just had to go home and worked around taking care of myself - not even an ointment applied/offered. This is the worst experience ever and I never wish to visit this place again in my life.

Kathryn Knutson

Staff friendly and helpful. Clean invierment.

Kevin starlight Starlight

I spent 3months here after surviving a massive stroke I was treated very well and am well onto my road to recovery

DAVID

They leave you and 7 other people in a secondary emerg room for 5 hours no one says anything. Then they see you eating and give you attitude. Instead of all the nurses talking about what they are all going to do on the weekend a little contact with people would be nice. They have no respect for your time or you as a person

Jessica McClintock

I had my tonsils removed here recently. I was extremely nervous as it was my first surgery ever. The entire staff from admitting to discharge were so very kind. Made me feel very comfortable and at peace with everything. Checking up on me and making sure I was okay. By far the best experience one could have with needing surgery. Thank you Dr. Matthews and the whole staff

H Bizzie

These nurses and staff save the day. Thanks everyone!

Pamela Crompton

Neurology Outpatient care is non-existent. When attending for an appointment, a three-hour wait in an empty waiting room is unacceptable. After a ten- minute consultation, I was told to call if there were any problems with my new medication. Hah! Forget it! Number supplied was for booking or cancelling appointments. After a lengthy recorded message, I was given a nurse-station number. Two calls told me the nurse was away from her desk and wouldn't be there the next day. Two messages left but no return calls. I might get a reply one of these days and it will probably ask me to attend another appointment so I can get an answer to one simple question. What fun! For a senior, the $120 cost of getting there is so easy to pay out of a pension, isn't it? I think not! These doctors need to live in the real world for a week and see how they like it.

Cave Lord

Ive been here many times, twice from an ambulance, and have only been seen once. Their time to be seen clock seems to only be a wildly innacurate suggestion. I had lost conciousness and had to wait 10 hours when their clock said 6 hours. If you are seen, the treatment is world class, but goodluck getting seen.

MR GILL

Can't believe how they treat seniors....

Jared Catto

I truly would like to thank everyone in the neurology, rehabilitation and ICU department that took such incredible care and showed such compassion to my mom and family during such a trying time for all of us. From the time she was admitted till the time of being discharged today. You are under appreciated. Thanks for everything.

George Bousoulas

Τhird world country health services. 5 hours waiting, to see a doctor in emergency

Chad F

This place was outstanding, could not have asked for any better from the nurses and Doctors.

Shyla Khalil

All the nurses and doctors were amazing!!!! Thank you so much foothills hospital for delivering my beautiful healthy baby boy and taking care of us while in your care.

Mario Syed

My grandma had a stroke and was hospitalized here. She was here for about 4 days. We've been coming here everyday to see her and be with her, in turns of course (2 at a time). The day she passed, my family (of 6) and I went to see her and we were not allowed to do so, which is understandable. But the staff outside in the main building was extremely impatient and rude with us while we were trying to arrange the order in which the pairs would go see her. They kept interrupting and asking us to wait outside. We waited out in the vestibule because it was -11° (-16°) till our car came and they kept signalling us to leave like we didn't already know. All the while within the very generous 2 minutes that we were given. And as we proceeded to leave due to this disrespectful behavior to wait outside, the staff member came to kick us out from the vestibule too. I understand they have a duty and we have been complying this whole time when we came to visit her when she was ill. What I don't understand is why they couldn't let the grieving family members a few minutes to figure out where they would wait out in the cold. We've had a pleasant experience from Foothills Hospital thus far but this is unacceptable and unkind. I believe you can do better in the future.

Alison Lewis

I was a patient of Foothills hospital this past few days! I had surgery on my ankle. I was in unit 41. I would just love to share my gratitude and appreciation to all those amazing nurses who cared for me. I have never felt so welcomed, and the kindness they showed me was truly a blessing. These woman were amazing. They really have a live for their job. Thank you from the bottom of my heart. You made my stay wonderful. Sincerely Alison Lewis

Keith Sorsdahl

I recently underwent lung surgery and was a pt on unit 61 for 9 days. I am a retired nurse and I would like to complement every dept for the care I received.

Ken Jewer

Had a heart attack and I ended up here, it is filthy and everything is in clean, the toilets were always covered in urine, a poor older man in the same room as me wanted a shower for about 3 days, but they refused to allow him to do so, due to the showers haven’t been cleaned since the last person 3DAYS and not a single cleaner can clean a bathroom? Or a urine soaked floor? There is a lot of staff on but you will only see them when it’s pill/check time, other than that good luck, another older woman about 90 in our room (it was a 4 person room) was requesting a glass of water since 3 am and recieved it at about 630 am after calling so many times, we can see and hear a lot of the nurses sitting and laughing at their phones, no like they were swamped by any means. DO BETTER YOURE HEALTHCARE FOR GOD SAKE

E S

I had my son born at the labour and delivery unit at Foothills hospital. Everyone there was amazing! All nurses and doctors! We loved the care that was provided to us. I had to take one star down because of the post partum unit. The facility is quite old and the rooms are crowded. The lights are very bright in the room and it takes a while to switch them off and on sometimes. There is not much privacy or space. Staff was very nice and helpful but I couldn't wait to get out.

Julie Rach

I am not happy with the care my mom has been receiving .Terrible care on unit 91. She was given her pills just kinda thrown on dirty table not in a container. No water to take pills with. Nighty full of blood and not changed. Changed bedding for 3 patients and not hers. No assistance to washroom. We called in morning and she was to go for xray. Nurse told my aunt when she has time she will take her. But when I left after 4 she still had no xray. Stuck in a hard , uncomfortable chair all day. Sink taps dont work. My aunt asked for assistance to help her to bed after sitting in that chair for 6 hours. The nurse just stood there looking not helping. She was transferred during lunch so no lunch and starving. My aunt called at 5 and she had yet to receive supper. the food is good. She would have better care at home. Dont think they would even notice if she left for a couple hours. My aunt and I have not slept since she has been transferred to unit 91. The system really needs to step up. They are understaffed and unable to actually do there jobs and i beleive the patients are suffering well deserved care.

Carolyn

The nurses were really, really mean. It was my first time in a hospital, I had had major surgery for ovarian cancer and they treated me like I was trying to cheat on an exam.

Mey K

I'm rewriting this review because I accidentally deleted my previous one. Basically, our first experience wasn't so great. My mom was sent for a CT scan for her abdomen but ended up getting a scan for her chest, abdomen, and pelvis. That was a lot more radiation exposure given than necessary. I don't know if these are common symptoms but also the color of her skin got darker after the CT scan and during the scan, she felt a very hot sensation. Our second experience with them was absolutely awesome. I have no complaints. My dad got his emergency surgery within 48 hours (so rather quickly). The surgery went very well. Of course, his leg doesn't feel like it used to but you can only go so far with treatment after an accident that big. According to him, the nurses were very kind and friendly. His only complaint was that the bed wasn't comfortable.

natasha alex

Absolute worst hospital I've ever been to in my life. I was kept there for over 5 hours. Pregnant. With no one coming in to check on me, no one offered to get me water and when asked for water it never came. I was left sitting there crying with no one to even ask id i was ok. ABSOLUTELY horrible. Wait times are nothing if staff are careless. Take the time and go to ANY other hospital.

Hanna Sachnowska

The worst experience ever! My d&c surgery was supposed start 2hours ago and I'm still waiting. Nobody to come and tell me it's being delayed or give me any info. I've been here since 10am and it's already 3pm! So disappointed with this hospital. EDIT: The staff and the OR and recover are fantastic, very caring and kind. They had emergency hence my surgery was delayed. I just wish the nurses had told me that when I was waiting..

heavenleigh

Been coming here pretty much every day for the last two weeks and today I was harassed by the screening ppl bc I can't wear a mask. I was wearing a face sheild. This hasn't been a problem up until now. I was even here earlier in the day to see my daughter with no issue. I showed them my screening paper I was told that I was lying and was probably wearing a mask earlier. They called security on me bc I can't wear the mask. I had brought dinner to my daugjter which was cold and the ice cream had melted as it took them almost 20. I really think that security being called was very uncalled for. And what is the point of getting the screening paper if it means nothing anyways

Sophia gill

My grandfather hasn’t been receiving proper care here. First he was sent to the emergency by his family doctor, and was sent back the coming day, receiving little medical attention. Doctors said he would be fine in a week. Soon after he could barely talk and was rushed to the emergency again as his condition had gotten worse. He still wasn’t getting better and nor was getting proper medical attention, eventually we had to get transferred him to a different hospital.

natasha smith

Go here with my husband as he had third degree burns and my son was with me so I already new because of covid that I 2as not able to go with him. So I said to the lady I just had to use the washroom and we would wait in our car she told me flat out NO and told me I could walk to Tim Hortons and use there washroom. GO KICK ROCKS YOU CRANKY OLD *****

Tom Cox

Wonderful caring and efficient treatment, cannot speak highly enough of my treatment following a car accident. On holiday from Australia and could only dream of treatment like that there.

Jennifer

I was here in 2003 when my dad had a stroke and was going through therapy etc.. he didn't end up overcoming the results of his stroke but I have always remembered how genuine and kind the doctors and nurses were in that ward. Recently I gave birth here and the doctors and nurses in both the triage, labor and delivery, and post partum were awesome. Made my first experience with labor very non stressful (as it could possibly ever be). Yes the rooms etc are kinda old but really I personally did not feel like that up to date surroundings with less cracks in the chairs were a priority at that time.

Ana Branco

Fantastic hospital, Doctors, nurses are the best. They save my life. well done.

Mike Schenn

Parking is high issue. Emergency takes forever but it's Alberta wide issue. Other then that, doctors, nurses, other staff is brilliant. I thank all of you for the care you provide to patients and their families everyday. Fantastic job

sydney fairbrother

I gave birth to my son at foothills in June of this year. All of the doctors and nurses I had while in labour and delivery (Unit 51) were absolutely amazing! I couldn’t have asked for a better team! When I transferred to maternity/postpartum (unit 52) I was very disappointed. Not one nurse bothered to read my chart, which really bothered me because there were a couple of important things that had been flagged. They were not very attentive, a couple of them even seemed annoyed when I called them for help, And none of them gave me the respect of privacy. I understand that I just had a baby, and things need to be checked, but it is never okay to start touching someone’s body parts without warning, and permission. If they had read my chart, they would know why permission is something very important to me. This is something that made me feel really uncomfortable and ultimately caused me to have a very difficult time emotionally during my time on that unit (4days total)

gracie campbell

Just over two years ago I came to the ER with extreme abdominal pain. I was completely written off and embarrassed by the ER doctor who saw me (he also had a medical student shadowing him at the time). I was told I either had an STD or was pregnant and when both of those were negative I was told I just had menstrual pain and sent on my way. Today, I am a 21 year old recovering from a major surgery removing half of my reproductive system because of an extreme case of endometriosis and other issues caused by it. If this Doctor hadn't of written me off two years ago I would still have a full reproductive system and would have been saved from two years of intense physical and mental pain. While I don't remember the doctors name, I will never forget the way it felt to be treated so poorly and the way I was gaslit into thinking my pain wasn't real and valid.

Min Baek

My son was born here. It is a great hospital with amazing nurses & doctors.

Brenda Webster

Just wanted to thank all the nurses and doctors. They were just the most awesome and helpful to me. I give you guys 5 stars.

Brenda Luk

They are taking every step possible to keep everyone safe .

Renee lainchbury

I was just recently there today to drop off some doughnuts and flowers to all the nurses in ICU Unit. I just wanted to Thank all of them for all their hard work. I admire them and appreciate all of them. I know myself how it feels to put long hours in. It is Not easy putting 16hrs in. I have done it twice and it takes a few days to fully recover and feel like yourself again! I stopped in the gift store, what an Awesome gift shop. Lots of neat unique things.Staff very helpful and friendly ???? Great place to buy unique gifts for Christmas ????????????

raj shergill

I Am getting IVIG at day medicine foothills Calgary . Staff is Amazing here from the front desk to RN everyone is so polite and always willing to help . They go above and beyond to make patience feel comfortable. Thank you Everyone for doing what you do !! Your Team Rock!!

Peter Graham

I was a patient under under the hospitals care for about 8 months. I have read some of the reviews given by other members. Frankly I was a little offended by what I read. The staff at foothills medical center are very professional, hard working and care very much. Yes if you come to the emergency room with a migraine and some back pain, you may be waiting for a while. The staff may seem distant when being asked repeatedly how long one must wait, or why this person is going in before that person. In this case it is not first come first served. It's most urgent first served. So if your well enough to decide to go home after waiting a while, maybe go to a clinic instead. While some problems may slip through the cracks (which did happen to me, resulting in my abdominal wall being entirely removed), the staff does everything they can to avoid this. Don't forget they work 12 hours shifts up to 7 days a week. Dealing with people that think they are the more important than everyone else. There fore I would like to remind you that patients is key. This is one of the best hospitals I've been to, with the best staff and some of the best doctors in Alberta. Thanks to the doctors, nurses, nurses assistants and physio team. I am able to walk again and begin returning to life as normal.

Mz Thang

We cannot thank Foothills Emergency staff enough for the quick care and attention to my husband’s injuries; when he was transferred to Unit 44, I always had a direct line to the front desk to schedule daily visits and answer questions about his care. It is so stressful and the staff are clearly stretched thin with regular care (compounded with COVID), and the turnaround we experienced was greatly appreciated.

JL B

You hit incompetent Walker you will pay the price I never go back there incompetent hospital

Debra Goertzen

I am a BC resident and had a mishap with a horse out in the back country in Alberta at the beginning of July. My injuries took me to the Trauma Unit at Foothills, where I received excellent medical care. I am thankful for all the staff and was impressed at how all the teams work together - from ER, X-Ray, Medical Imaging, Trauma Unit, Orthopedic & Physio Teams. All of the nurses on my ward during my 5 day stay were amazing! And special thanks to Dr Prism Schneider and her surgical team for repairing my left ankle.

Farid Dadi

My many thanks to Foothills ER and Cardiac unit nurses and doctors for treating me for breathing issues that followed my heart surgery. Excellent facility and great people.

Dwayne Farr

Was there by ambulance. No wait they rushed me in for help. Staff was there from the entrance. Doctors and nurses.

Stephanie Ward

Very rude staff and unless you are dying they really dont care you are there.

Dominique D

Older structurally, but fantastic hospital with many services.

Goggle Reviewer

Very bad staff Labour and Delivery they don't know how to do natural deliveries as if only trained to do c-sections great at pushing it on ya doctors and its residents lack passion and professionalism! They work around the clock (schedules) After delivery unit clerks and nurses also lack passion/unhelpful!!!

Fu Wah Chow

My heartfelt thanks to the Foothills Hospital staff at the emergency and nursing station 81 in the main building. I received excellent care during my week-long stay in October. All the staff are very professional, friendly and caring! I would like to express my special thanks to Dr. Wiertz and Dr. Clemett. Special thanks to the experienced senior doctor who was empathetic and referred my case to the orthopedic team. I forgot to ask for her name as I was in the emergency ward. I also want to extend my appreciation to all the wonderful nurses who also provided excellent care during my stay, especially Nurse Mahendra and Head Nurse Ada! Sincerely, Chow Fuh Wah, Queeny

JR Day

Everyone was exceptional when I went in for my brachytherapy operation. Everyone was friendly, helpful, reassuring, knowing that most patients will be a little nervous before surgery. A blog thankfully as well to all the radiation techs, who were sup goes to deal with. My only issue with Foothills is the lack of parking.

Simple Man

We were lied to (so much for informed consent and their hippocratic oath) and the administered medical procedure put my son in danger when his heart rate plummeted to 30% of his normal rate. Then to make matters worse, and older and aggressive nurse was very pushing and threatening with claimed necessary treatments. The more I asked questions the angrier and threatening she became. NEVER AGAIN.

Dr Ed

This is a scary hospital and the worst I have ever encountered in Canada in terms of professionalism, compassion, communication, and diagnostics. Nurses fail to communicate with one another so hospital staff don’t know what is going on with patients. Mandate seems to emphasize discharge and disregard for evidence rather than health care. My 16 year old is on psych ward and has been mentally abused by family counsellor who is telling my son mistruths including family doesn’t want him to leave hospital, and he is being kicked out of hospital as a forced discharge and needs to find friends to pick him up (I was advised son was going into another program and was not being discharged). Family counsellor called me a lier because she refused to check hospital notes, and then after realizing mistake claimed she simply does not like me as a person so can treat me like this and not apologize. Patient Relations states that hospital has a huge problem in how families of patients are treated and advised I take legal action against hospital. Program Manager expresses complete lack of concern for the gong show of misconduct within the hospital nurses and staff. #Unit 23

Nathan Nyce

Had sucessful open heart surgery for the second time. Doctors are very good at what they do but the level of care by nurses is very poor and the hospital itself is very dirty, fruit flies and other small flying insects on all floors. Noticed bed pans and urine jugs put down and left on floor near patients beds. Staff spends alot of time using cell phones. This hospital should have been demolished before the General.

Kessa Jardine

DO NOT GO HERE FOR MENTAL HEALTH!! I had been kicked out of my house from my abusive crazy mother and wondered around Calgary all day try to end it then I remember seton hospital recommended foothills so I went there for help and the nurses were very nice and when I asked them not to call my mother( I’m 16 which is old enough to not call if it fall under certain guidelines, which it did my mother is abusive and kicked me out) the nurses and the police officers I spoke to kindly respected that then the psychiatrist who is a “professional” in mental health went and called my mother about MY mental health and ask her about it first. She should have spoken to me first(the patient) about MY mental health but she didn’t and I had asked them to make my chart private so my mother couldn’t find it and the psychiatrist still called her. THIS PLACES MENTAL HEALTH PROGAM IS A JOKE AND SO IS THE PSYCHIATRIST.

Julia Peterson

well, I kind of relate to the other post that suggests "don't come here unless you're dead" If you're not bleeding profusely, I'm not sure if they want to help you. Get pictures of the nurses and any medical staff and record conversations with your iphone. You will not regret it when the [inevitable] time comes for you to file a complaint. Don't let them talk you into leaving if you *know* something is majorly life-altering and wrong with your body, which was my situation. I've never recovered from my life-altering injury, which left me 100% disabled and I will never be able to work and support myself ever again. If I had received medical care in a timely manor, I can't help but think that I could've recovered.

Randy Godber

Great facility. Great surgeons, I had 2, great support staff. Couldn't ask for better care. Don't let our system be privatized

Sead Topic

You might as well drive to a different city to get checked out. My pregnant wife waited over 9 hours to get blood work and ultra sound done, you should be ashamed of yourselves. I guess they gotta make money on parking fees $13 For three hours. Way to go AHS. Cut their pay

Dave V

Never come here, I came with an ambulance and I see people come after me and get accepted before me.

Jennifer Grant

Not only was I seen in half the time at the Emergency department as oppose to PLC the nurses actually lisitned to what I had to say. I was in for surgery in less than 24 hours and put into ward 64. The nurses were so friendly and a shout out to my nurse Sara. Best bed side manners I have ever experienced. The room was a double but very roomy. I will be going here for any future emergencies even though it is farther than most from home.

Shiv

The worst hospital when it comes to emergency in Calgary, specially nurse AMAN, I THINK HE SHOULD CONSIDER HIM SELF GOING THROUGH SCHOOL AGAIN, doesn't have any clue what he's doing!!

Shelley Tennant

I had only half hour wait to get into emergency while in extreme back related pain. Within hours, I was assessed and admitted. I cannot thank the nurses of unit 64 enough for the care I was given. Over the two weeks I was there, every staff I met were wonderful. My doctor was a truly kind, caring and very competent.

Emily Lynne

The care itself was okay...I suffered complications after a major surgery and they kept me for only one night even though I felt too weak to walk and get up on my own. I had nobody at home to help me and I could barely walk by myself, it would take me 5 mins to get from a laying to standing position, and they still discharged me with a resting HR of 120 to 130bpm. I think they were short of beds and wanting to get it ready for someone else. I ended up back in the hospital the next day, thankfully i was transported to a different hospital where they ran a full range of tests and seemed to take my health much more seriously

Heather Bast

I went in to Foothills hospital asking for help with medication issues as I was having side effects, felt I had been prescribed too many at once by my GP. There was a 1.5 hr wait online, and no one in the waiting room. First male nurse came in and was surprised by the amount of medication given, took details. During the next 8.5 hrs prior to seeing a Dr. I was looked in on twice, blood pressure taken over a baggy sweat shirt sleeve and once my mother asked where we were in line and a nurse told us to wait or leave, was very rude. The nurse also called my mother by my name obviously not aware who the patient was after 7.5 hrs. Finally at the 8.5 hr mark, after shift change a Dr. showed up. He asked a couple of questions and said the Hospital did not have anyone qualified to look at medications and I should go back to my GP. Told me it was due to a medication change and that was it. Within the week I had chest pains due to the medications and still 5 months later having issues. I saw the post by a fellow named Avery, curious about the law surrounding the issue you have had. Heard of this happening at other hospitals as well, including in BC. Does the lawyer you know work for a firm here in town? Rating for Foothills hospital, -5, run, run, run. They would rather let you die than get involved in something they did not perceive to be their issue.

Katie Socha

My mother is currently staying here after having a sudden sensory stroke. She's been texting me since her arrival 6 hours ago saying she's being ignored and hasn't been allowed to eat or drink once. We have both had many bad experiences in Canada's healthcare system, and at this point I feel that something is gravely wrong. Not just with this site, but with most (if not all) of them... with constant neglect and lack of empathy.