We have all the reviews of real people who consume the services and products of New York New York Hair Salon And Day Spa (Hairdressing) in York Factory territory (Canada).
Nowadays this firm gets a rating of 4.7 out of 5 and this rating was based on 127 reviews.
You must have seen that its rating is practically the best one, and it's based on a very high number of scores, so we can be quite sure that the score is very accurate. If many people have bothered to give their score when they are happy with the service, is that it works.
You know that we do not usually bother to give scores when these are correct and we usually do it only if we've had a problem or issue...
This Hairdressing corresponds to the category of Hair salon.
I consider NYNY Salon to be a part a special part of life! They make me feel VIP on every single visit and they would never let me leave unless I was 100% satisfied--which is always!!! Here a just a few things that I love: the friendliness and professionalism of the staff, the absolutely breathtakingly gorgeous new location, the quality of service by my amazing stylist Emily, the fact that they bring me delicious coffee just how I like it, their wonderful products, and quite simply, that they let me be "me"! I often like to have my hair styled differently after my color is done and they always do whatever I ask! Curly, straight, braids--whatever I like! I could never say enough great things about all the people who work there. They work so hard to provide a great experience for their clients. It's so evident on every visit and that's why I love to send as many people to the salon as I can--because I want everyone to have such a special "happy" place to visit each month to be pampered! Thank you NY NY Salon for being so wonderful and helping me feel beautiful!
Great experience! I was in town for a wedding. Everyone was so friendly and the place is beautiful, yet not pretentious. Comfy feel.
I love coming here and enjoy the feeling that I am known. Lacey is easy to talk to and knows how to cut my hair properly without making it fluffy. She engages me in conversation about how I'd like my hair and takes my opinion into consideration. I also love getting my hair washed. The ladies are gentle and lovely. It's such a wonderful experience.
Sheri and Mike are the best
Every service I have received at NYNY has been fantastic-- from waxing, to color, to cut- even shampoo! every detail has been excellent and client-centered. Highly recommend!
I recently saw Stephanie at New York New York Salon and Day Spa in Frederick. She helped me with some damage I had done to my hair with lighteners and various dyes. Stephanie is knowledgeable, skilled, kind and personable. She knows what she's doing and you are in good hands with her. I went into the salon feeling like my hair was beyond repair and I left happy and loving the way my hair looked and felt. Thank you Stephanie!
I needed a new salon and went here because the reviews were so good. I got a young guy (who will remain nameless) who was super nice. He was very pleasant but seemed apprehensive to cut the volume of my hair. He bragged about how he was trained by Nick Arrojo's (What Not to Wear) assistant. I was already nervous because I had really long, thick hair and I was ready to take the plunge and chop it off. He cut off 11" and I was left with shoulder length hair. In the chair I thought he "face framed" way too much but he was the expert and I was nervous customer so I said nothing. When I got home I noticed there were literally chunks of hair significantly longer than the rest and the back of my head was a good 2" longer than the front. I love face framing and have always opted for it. But this kid took it to a whole notha' level. The whole front HALF of my head was "face framed". I had to get scissors and literally chop the chunks of hair in the back that were so much longer than the rest. I paid $75 for a haircut (which I did gladly expecting a great haircut) and was mortified. I called and complained and they said not only would I be stuck with the same hair stylist if I returned because they want them to 'learn from their mistakes' but I'd have to pay for it again, too! I have never been more disappointed in a haircut or customer service. Worst Haircut Ever. I'm still so disappointed 2 months later.
So beautiful to go and get your hair done or relax in the spa. Great for small parties to spend the day and enjoy the services.
What a beautiful day spa!! Very high end and very affordable prices!!! I always have a pleasant experience. Doug is a great hair dresser. Katie is an awesome nail tech. Looking for a place to relax? You have found it!!
See Sherri if you've got short hair and want style! She's very skilled and listens well; if she does anything you don't quite like she wants you to speak up, no offense taken. Very friendly staff, with a rare exception. They obviously want you to be comfortable and enjoy your experience. My only criticism is that a simple cut on a Saturday can take an hour and a half with the double-booking...but it's a popular place for a reason!
I love coming to New York New York. It's been my "hair home" for 3+ years. Emily is a master at coloring and cuts. Loads of professionalism without the pretense. Always a pleasure coming here!
I was so fortunate to get an appointment with Mary Louise who took a great amount of time with me to figure out the best cut for my hair type, face shape and lifestyle! Great haircut and had a nice tour of the entire place afterwards. I'll be back!
I went to NY NY Hair Salon on the recommendation of a friend of mine who religiously uses Emily. I've been to see Emily twice and was happy both times. Recently she did an exceptional job on giving me the best cut I wanted and also fixing my color so that my highlights are much more flattering. They are a bit pricy but so is everyone else in the metro DC area. I value knowing that at least I'll get a stellar product for the price.
Oh my word, this us the BEST place ever!!!! I wish I had found it sooner! Jamie is the best!
Amanda is so nice and friendly, always smiling. She definitely listens to what you want. She did a Fantastic job cutting my daughter’s hair and mine. It’s like hanging out with your friend! I’m hooked. So glad my daughter found them and referred me. Now I’m going to send my mom.
Fantastic experience, start to finish. The salon is gorgeous and beautifully maintained. Lacey took in every detail of my past "hair experiences," as well as exactly what I wanted, and gave me the best options for my personal hair. She broke down prices before touching my hair, which I appreciated! In the end, my hair looked incredible and my experience was nothing short of great. I would recommend NY NY to anyone!
Where to begin? I have lost track of how long both my wife and I have been clients of New York New York Salon and Day Spa. Tammy is amazing!! As far as putting her clients at ease, listening to their requests and being a voice of reason with regard to color or style, she is second to none. The staff, as a whole, makes the entire experience something you look forward to each and every time. Thank you NYNY!!
Best place in Frederick! Very professional, friendly, skilled staff.
This place is the BEST I have ever been to in my 57 years of Life. Elise was very professional and my hair looks and feels Great. She more than met my expectations. Don't bother going to a cookie cutter salon chain but instead come to the New York New York Hair Salon and Day Spa. . I Loved The Total Spa Experience, I had one stylist dedicated to me, The waiting area with the gorgeous fireplace is luxurious, and when your hair is being rinsed there are neck supports and ottomans for added comfort. This is a plus for those of us with arthritis. The staff is so attentive bringing refreshments and The product is priced right in line with Ulta so why go anywhere else? I think that hardworking women deserve the best and this is it. As The song goes "I want to be a part of it New York New York" Be a part of it and be transformed:)
Great place, great service, friendly staff and fair prices.
Great salon! I have only tried two stylists here, but they were both amazing. It's an upscale salon, with so many specialty services! My first visit to the salon was 3 years ago. I have never been to another salon since! A+
Consistently awesome atmosphere and people! Brendan is a wonderful barber!!
The new salon is absolutely stunning and the staff is amazing! I HIGHLY reccomend Molly- she's thoughtful and extememly professional. She knows the right questions to ask to make sure you get exactly what you want.
Went in there for a shellac manicure about two days ago and they turned out great! The person who did my nails was wonderful and did an amazing job. What I wasn't impressed with was the price...It was $60 for a typical shellac manicure, nothing extra put on...just paint. All in all with tip, I paid $70. I may be ignorant to these prices, but I have been to other nicer salons and have never paid that much. I think I will be going to a cheaper salon next time that produces the same quality.
Warm welcome environment and you feel taken care of the second you walk through the door. Highly recommend Lacey for hair cuts/style. Been with her for the past few years and never have a single complaint- and I’m super picky with who I trust my hair to!! 10/10 would recommend this salon.
Love this salon! The staff is so friendly and very accommodating. Morgan is the best when it comes to color and cut services!!! I give her an idea and she rolls with it and it always turns out amazing!! Love the atmosphere as well!! I moved away 3 years ago and still travel the 2 hours back home to go to this salon anytime I can!
First time and the staff were terrific! Even while waiting for my appointment, I never felt forgotten. Someone was always asking me if I wanted something to drink or eat. I even got shown around the beautiful shop. It's gorgeous! Doug did my hair to perfection. I could not be happier. Will definitely be going back!
Everything was very nice here. I was greeted promptly, and just about everyone there says hello to you. Checking in was easy and I was immediately taken up for my body treatment. The salt scrub experience was very relaxing and my skin felt so amazing afterward. I enjoyed it very much. Next was my pedicure. My technician was Katie, whom I briefly spoke to prior to my body treatment. She was very sweet and went out of her way to make sure my comfort was a priority. She was very nice and we had a great conversation! My legs were a little short for the pedicure chairs, so I kinda wish they were adjustable and a little more comfortable. Next was my Manicure with Katie. My toenail color did not have a matching Shellac color, but thanks to Katie, she was able to create one for me that looked very similar (very cool). Once again, very good conversation and I learned a lot about nail products thanks to her guidance. I had a hair color appt. directly after my manicure, but Elise very conveniently started coloring my hair as my nails were being done, so I could get home at a decent time! How cool is that?! I am very happy with my experience and I can't wait to go back in the future.
This was THE BEST salon experience I have ever had! From the second I walked in, I was warmly greeted by everyone behind the counter. While I waited, I was offered beverages and a cozy spot to sit. My stylist, Douglas, was phenomenal! He provided excellent and honest feedback when discussing the look and style I was trying to achieve. There was no pressure to do or purchase anything I was not on board with. The cut came out much better than I anticipated and I ended up referring my husband to Douglas as he is also a barber. As I was leaving, the owner came up, introduced herself, shook my hand and thanked me for coming in. That may not mean anything to some, but it says a lot about why her salon has thrived. It goes without saying that I will be a repeat customer.
Everything went phenomenal. Jamie cut my hair just how i wanted it and i barely had to tell her what to do. My scalp was massaged when my hair was washed to relaxing music which was enjoyable af and they offered a variety of complimentary bevs which i really appreciated. V pro everything.
Elise is amazing!!! I came in with a jacked up hair cut & color and she was able to fix it and make my hair beautiful again!! Absolutely love it, thanks Elise!! Love this salon.
This was my first time going to NYNY and absolutely loved it. I now have a brilliant new stylist with Douglas! He listened to my hair ideas and gently coaxed me into a new do and I absolutely love it! The salon staff is very warm and welcoming.
Excellent Customer Service , Doug goes up and above to provide a fabulous cut and a fun visit to the salon. Doug is a excellent hair stylist & a SHEAR delight! ????
The amount of hard work and education in this salon is amazing and shows in the work of each and every person at New York New York. The front desk staff is very attentive and friendly.
During this crazy time of COVID, I was really nervous about getting my hair done. The salon has done masterful job of managing the risk. The salon is huge, and they are keeping capacity low, so you don’t ever feel like you are putting yourself in jeopardy. The washing station was particularly impressive, with partitions between each station, as well as spacing. Emily, the best stylist I have ever had, told me that the team came together to work out improvements months in advance. I feel very confident going back, not only for an awesome color and cut, but also for a safe experience. Oh, I forgot to mention that there is a very pleasant porch to sit on for processing time, if you don’t feel comfortable staying inside for a couple of hours.
I chose New York New York Salon well over 20 years ago and I've always received the best of care. Their new location is well laid out and beautifully decorated. The professionalism of the entire staff from scheduling to appointment day is impressive. Tammy has been my stylist for many of the years I've been coming. She is talented, creative, knowledgeable of trends and salon products. I completely trust her! I always look forward to my next appointment!
Been coming here for years- such a great experience each time. Kris and Lisa do great in the front and Tammy is a very skilled stylist. Tammy takes her time to understand what you are seeking and is open and honest about her thoughts, which is what you need in this service.
Awesome cut. Thank you Ryan!!
Attention to detail is given in service, atmosphere, and client comfort.
Tammy is awesome! I’m so happy to have finally found someone in the Frederick area who cuts my short hair the way I like. I don’t have to come home and cut pieces that were missed because she’s very meticulous. The atmosphere is nice and relaxing. The young ladies who wash your hair are very sweet and do a great job. The ladies at the front desk are sweet as well and get you taken care of quickly. Highly recommended as a 1 stop place for all your salon and spa wants!
ABSOLUTELY AMAZING!!! The entire staff is so beyond friendly and the atmosphere is so relaxing. Molly did my hair and I will NEVER go to anyone else! She kept my hair healthy while putting bleach on it! My hair feels better now than when I went in.
Jamie is excellent with short cuts and color. Shampooing is excessive but too much lather is a PM thing.
NY NY Hair Salon and Spa is best. My stylist understands how to style wavy men's hair. Great people. Beautiful place. One of the best restored Frederick mansion.
I have been going to NYNY for my hair for a few years and love it! I have been with Sheri Erdele since the beginning and I love her. Sheri is talented, patient and dedicated to her clients. She never makes me feel like I am a bother; she takes time to help me find “the perfect haircut” and then when I am tired of that one; she helps me find the “next perfect haircut”. Let’s not forget about the color aspect of my needs. Sheri is always looking for something to make me feel like a superstar; if I show her something I like and she knows it’s a bad choice; or potentially damaging to my hair choice, she’s very good about explaining the “how’s and why’s” of each process so I am an informed client. I can’t imagine not having Sheri and NYNY in my life. It would be a less beautiful world.
I love my new cut. Doug was careful to listen to me and really hear my "hair concerns" --- notably, that I don't style my hair, unless you count an occasional hair clip to get it out of the way. So Doug gave me a style that doesn't require styling! Prices are reasonable (especially since I'm driving up to Frederick from a D.C. suburb) and they're posted on the site so no surprises. I also enjoyed the stories told in their videos. I'm definitely going back.
I can't say enough great things about NY NY Salon. After getting a cut and color from Doug, I learned about the spa services. I just had my first ever deep tissue massage, and I've already scheduled to come back for another. I can't say much about technique, but I do know that after an hour with Lindsey, I feel wonderful! I was a little nervous at first, but Lindsey's professionalism put me right at ease. Can't wait to go back!
Nice people. Wish it cost less, since there are similar businesses with lower rates. Accepting, hospitable.
Had a massage and the technician was amazing
I go see Emily for anything related to my hair. She does such an amazing job and really listens to my wants. She has so much experience and she provides great feedback to help me know what to expect.
Zack did a fantastic job on my hair. I came in with copper/yellow hair with a brown root. He did a blonde bayalage and left me with my natural root that transitioned to a beautiful icey blonde. From the greeting to the see you next time, everyone I met along my way was professional, punctual, and friendly. I will never go to another salon. Thank you!
From the first time I've gone to see the wonderful stylists at New York New York, and every time after, I have had a fantastic experience. The stylists know what they're doing, provide quality hair care and wonderful cuts and styles. I always have amazing hair after my visits with them, and always look forward to my next haircut. :)
Beautiful salon. I had my first haircut here a few weeks ago-- Emily did a fabulous job and I will definitely be going back!
I have been going to New York New York for just over a year and could not go anywhere else to get my hair done! Emily Esquer is amazing and works magic every time I sit in her chair. While she is who I see regularly, I would recommend any of the stylist in the Salon. Their chairs are ALWAYS full so you know they are doing something right!!!!
I love their attention to detail. Lacey truly knows hair. Every cut I have had from her is fantastic. I feel like she has taken my hair from dull to chic and I love that she takes the time to explain all the products to me and how I will use them in the future. Wonderful place and wonderful stylist!
Shari did a wonderful job on my hair. She listened to my concerns and followed through with a fantastic color, highlight and cut. Already booked my next appointment. Thank you Shari for such a fantastic job, I love my hair style and color
Theyre great! They know what theyre doing.
Beautiful facility and excellent stylists. Have gotten color done several times here. Highly recommended.
I am new to Frederick and am so happy to have found this salon! Jamie is great. She really listened to what I wanted and cut and colored my hair perfectly to work with my lifestyle and tastes. After a couple of weeks, I'm even happier with my cut and color than I was on day one, which is certainly a sign of a job well done. They have a pleasant atmosphere - classy but relaxing - friendly staff, and were very accommodating. Nice stock of products and great recommendations on what to use on my hair without being pushy to buy. I highly recommend this place and I will definitely be back!
massage...mani...pedi...facial....haircut & color by Jamie...reception....everything is just a wonderful experience!!!!
it was an ok experience could have been better, this was my second trip there the first time i had the best experience loved the cut that time, this time i had to go back 2 times to fix the cut and color.
I am a new customer. Shari is a hair cutting wizard. In 70 years I have had only one other haircut that holds a candle to the cut Shari provided. My hair is difficult to cut and this cut is so easy to work with and looks great. The shampoo was also a treat and very relaxing. Thanks Shari. I will be back.
Lacey knows natural curls! I am thrilled with my cut - I recommend her to all the curly girls out there =)
Ryan did an amazing job with my highlights! He is very talented , caring and attentive!! Highly recommended!
Great facials like the owner way over priced.
I took my family here for a little spa day. At first when you see the building your like what did I get myself into. But the minute you walk in you know you will be alright! We all had a great time. I will always be coming back here!
I highly recommend getting your hair cut by Sheri. She always does exactly what I ask and makes my hair look better than I thought it could. She's attentive and really listens to what you want, as well as offers suggestions and styling tips. If you want to get a great cut while chatting with a rad lady, Sheri is the one to book your next appointment with! I know that when I refer my friends and family, they also get great service as well, because there is nothing better than feeling your best.
Not sure why Google is putting this review under my daughter ‘s name, but I just wanted to compliment Emily. I just love her! She colored my hair so nicely and styled my hair for a wedding. She is always great at advising me how to color my hair. My daughter had to wait for me and was offered a free hand massage. I love this beautiful place!
Great staff, very friendly and professional.
Had a Spa day that included facial, massage, mani sure, pedicure & hair styling! Everything was amazing!! Staff is wonderful!
I love this place. Stephanie is amazing. She listens to your needs and knows exactly how to cut your hair. A good haircut is an art. Stephanie is an artist. If you have curly hair, Stephanie will give you the best cut you've ever had.
I started coming here over a year ago and I have never been disappointed. My stylist is Molly Childs and she’s incredible! I can show her a sample cut and color I like and she always replicates it perfectly! The salon is very chic, clean and the staff is warm, friendly and accommodating! They always offer tea coffee or water moments after you walk in the door and on weekends, they even have platters of bagels, donuts, etc. It is definitely a higher end salon so the prices reflect that, but it’s worth every penny and I highly recommend if you’re looking for a new salon!
Great customer service. Perfect hair
Wonderful staff. Always a pleasant experience! Eliza is the best. We love her and the attention she pays to detail and always giving us the best service.
I continue to be exceedingly satisfied with the services I receive at NYNY--I have been a regular at this salon for 15+ years... While the old salon was certainly comfortable, the "new" location on North Market Street is simply fabulous! The historic building is beautifully retrofitted---the bubble gum pink powder room hidden under the stairway on the first floor, [which is a tight fit for sure but it just feels nostalgic,] and the lilac tiled bathroom on the second floor are my favorites! All of the service stations are cozy and comfortable, and the staff always goes out of their way to make me feel welcomed and pampered! My stylist has my color and curls looking better than ever, and my skin care specialist makes sure that my brows are arched to perfection!! I'm very happy with my relationship with NYNY--I highly recommend this salon!
Always great service here. Have been a client for 10+ years.
Extremely professional service and best hair salon in town! Tammy is absolutely amazing!
I really like this place. My son and I went together once (he's 8) and they treated him really well and he got a great cut. My hairdresser is the best, always so nice and does an amazing job on my hair. Here's a before/after of them cutting my hair so that I could donate it. They did a GREAT job!
This was my first time at New York New York Hair Salon and Spa. I will be back. My daughter had recommended this salon after having her hair done by Amanda. This is a beautiful salon with wonderful parking and very welcoming. I felt so appreciated coming in. The owner even thanked me for coming in and shook my hand. That meant so much to me. Amanda did an amazing job on my hair and I loved the color. The customer service was the best! I have gone to other salons over the years in Rockville, Bethesda, Frederick and Damascus and I found New York New York prices wonderful and very comparable to what I've paid in other places. I left not only loving my hair but loving the experience I received. I will be back to see Amanda again.
I would definitely recommend Lacey; she is awesome! I'm especially impressed with her skills when it comes to color. I'm loving my highlighted look for the summer, and I always get compliments! She's my go-to girl, as she is very professional and so friendly at the same time.
I was given a Lady Spa Day as a gift. I had never been to New York, New York before, so I did not know what to expect. The service was incredible. Megan was my massage therapist and also did my facial. She was extremely professional and excellent. I spent a weekend at the Hershey Spa and this was the same caliber of excellence. I then had a pedicure with Morgan and a manicure with Zarriah. They were both personable and very pleasant. My day was very relaxing! I would highly recommend this spa to others and will be back myself!
I have been going to New York New York for close to 20 years now. Every experience there is wonderful, the staff is top notch and I always leave looking and feeling great|!!! I highly recommend NY NY!!!
Friendly staff, beautiful location, and a wide variety of services.
If there was a prize for least welcoming,,this place would have won it by a long shot. Not sure why everyone looked so grumpy, not a SINGLE SMILE. I felt incredibly uncomfortable during my Mani-Pedi. I didn't exactly get a warm welcome, nor did my varnish last long. Not worth the time or money I WASTED here. Seems to be a bit more about being flashy than giving clients a great experience, & service. My manicurist used a sawing motion to file my nails which ended up peeling, and breaking less than three days later.
Trena was great my massage is just what I needed to help my neck pain. I'm looking forward to coming back for my next appointment.
I've been getting my hair done by Sheri for more than 10 years, and she is fabulous with a capital FABULOUS. She is a master with color and keeps my hair looking healthy and stylish. I could not recommend her more highly.
NY NY Salon & Spa is awesome. My hair dresser, Douglas Martin, is terrific. He is so knowledgeable and I trust him with my hair. The salon itself is very beautiful and the entire staff make you feel at home. I haven't used the spa yet, but am looking forward to doing so in the near future.
I came in last week for a haircut with Stephanie and had the most incredible cut of my life! From the moment I walked into the shop, I was greeted warmly and Stephanie was such a pro. I have really challenging curly hair and was amazed at how she understood exactly what I wanted. I get daily compliments on my hair. Plus she introduced me to the owner afterward, who could not have been nicer and more professional. It really was like no salon visit I have ever experienced before. I will definitely be returning every four weeks for another great cut.
I really enjoyed my experience at NY NY Salon! I found them on Yelp, called to book a same-day appointment, was accommodated and walked in to friendly service and a great cut! Now that I'm living in the area, I'll definitely be back and referring friends to this salon :)
I was impressed from the time I stepped in the door. Staff is welcoming, and client service and satisfaction is a priority. My anxiety from having my previous stylist for 20 years, soon dissipated. Completed the first step to lightening my hair, and it looks amazing. I have shared my experience with coworkers, and would recommend NY NY Salon to all
I am a very regular customer of this salon for pedicures with Sharon. I can't say enough about how enjoyable my biweekly visits are! The pedicure is wonderful: relaxing and energizing at the same time, and Sharon is friendly, professional and very gifted in her art. I always look forward to my visits here!
Emily is my hairstylist MVP- I go to her for everything. When I bring in a picture- I walk out looking even better than what I requested. Like I tell her "she is worth every penny". She is the best hairstylist in the area. If you want highlights, colormelts, balayage, ombre, etc she can really do it all! 5/11/2018 I cant do another review but I wanted to note since my last review Lacey, doug, and another stylist have all serviced my hair. Everytime I visit I have 5 star experience! Every stylist is so talented- you really cant go wrong. The new location is absolutely beautiful is so reflective of the services they provide. I love nyny salon! They are the best
Love this place. I’m super picky about my hair and I’ve always left feeling like a million bucks. Go to Lacey, she’s the bomb diggity. Knows her stuff, is honest about what looks good on you, and very throrough. This might be something small but I️ have never gone to a place where they don’t rush through blow drying my hair; you’d think you were Lacey’s only client of the day with as much time and detail she puts into making you look nice. Always a treat to get my hair done here.
New York New York salon does not simply cater to your aesthetic needs, but has a genuine and warm approach that seeks to meet emotional and logistical needs as well… ensuring that every client who walks into their salon and spa isn’t just physically transformed… but made to feel as important as a celebrity VIP, as pampered as a fairytale princess, and as gently cared for as a member of their family.
Love this place! I have gotten my hair cut and colored here several times and i am always very satisfied. All of the staff are extremely courteous and happy. They take care of you the second you walk in with offers of coffee, tea, water or snacks. Whats best is i can usually call and get in the same afternoon!
Elise Hackey Great experience! Tammy did a fantastic job cutting and styling my hair!! I love it!!!
Jen is fabulous. Best facial I ever had and I really appreciated that she didn't try to upsell me into the poor house. I floated out of there.
great professional and customer service
Got a lot of hair cut off, showed my stylist numerous pictures. Did thin it too much which gave me thin ends. Was not a bad cut but not what I asked for.ive been a stylist over 15 years. My first time here, the 3 stars is from my great shampoo girl, otherwise it would be a 2. Beautiful salon.
Love, love, love getting my hair done here. Molly is the best but all the staff at the salon are so friendly and accommodating
Every time I have had my hair done for the past 16 years at New York New York, I have felt renewed and walked happily out of the salon knowing my hair looks great. Stephanie, my amazing stylist, ensures that I am well taken care of and knows exactly how to keep my hair beautiful.
My experiences at NY NY Salon are always great. I always feel fabulous no matter which stylist I choose. Lacey is awesome and always knows how to handle my granddaughter's very curly hair. It has such a relaxing atmosphere and the staff is great !!
I went for the first time in December and had such a great experience. Everyone there was very friendly and accommodating. The place is beautifully decorated with a very inviting atmosphere.
Definitely pricey, but you really feel like you're at a spa. The building is gorgeous and they have amazing customer service. If you need a little pampering time, it's definitely worth it.
Emily is an incredible hairstylist and colorist! I am often stopped on the street and ask where I get my hair done. I proudly respond with Emily's name at NYNY in Frederick! Excellent and professional staff. Clean, and very personable!
I was referred to this salon from another stylist because I was looking for a place closer to home. She recommended Elise who was very nice and professional. She did a cut and color on me. She did exactly what I asked and I could not have been more pleased. The salon itself was very nice and everyone was pleasant. I will definitely be going back!
I absolutely love this place! I will never go anywhere else! I had an appointment yesterday that unfortunately got cancelled due to the weather. Chris called me first thing yesterday morning and rescheduled me for today. Came in today for another prenatal massage and mani/pedi. Fantastic service as always! Lindsay gave an amazing massage. She went above and beyond to try to relieve the pain in my sciatica. Then on to Katie to make my nails beautiful for my upcoming special delivery! KATIE IS THE ABSOLUTE BEST EVER! Not only does she do amazing work but it's such an enjoyable day. Chit chat and giggles just make everything perfect. It's like a sleepover minus the sleep. Lol! I am determined to keep up regular visits with her as my special treat. Can't wait till the next visit. Seriously... I'm just never going anywhere else. Thanks for a great day Katie and Lindsay.
Every time I go to New York New York I get a 5 star treatment and totally spoiled! As a mom of three kids it's so nice to be spoiled once in a while. Not to mention every time I go see Emily there I have NEVER left unsatisfied with my hair. She does an amazing job (and trust me I challenge her with what I want done) and she exceeds my expectations every time! She listens to what I want but also suggests ideas to me and we always come up with a game plan that works out better then what I went in there for. Great salon and great people! Customer for life!
After years of trying to find a great stylist, I called in and got an appointment with Ryan. The receptionists listened to my concerns, and told me Ryan would be a great fit for what I was looking for. She marched me perfectly. I can not even begin to explain how kind, considerate, and thoughtful he is. He is so unique in such an amazing way and puts his entire heart into his work. I’ve always gone to previous stylists and felt unhappy or left with undesired results that I hated immediately. I’ve been with Ryan for at least 4-5 appointments and I always leave happier than ever. There hasn’t been one time where I left unsatisfied from any of his work. We have gone through so many different colors and techniques together and he always cares about the quality of his work while ensuring customer happiness. He listens, confirms, and reassures you that you will have your desired result! We did a balayage once that took hours, hit he was so great at engaging in conversation that it felt so short. Please don’t hesitate and make an appointment with Ryan! Forever my favorite place to get my hair done as long as Ryan is here! Also, as a side note, the new young lady who washes hair is amazing! I don’t remember her name, but she came from New York! Very sweet and made me feel great while washing my hair. My two favorite people here!
Always courteous, friendly and professional, the staff at New York New York Salon & Spa go out of their way to make your experience memorable. They are attentive to your requests and have an amazingly talented staff. I have been going for years and am so appreciative of the quality haircut I receive in a comfortable atmosphere. I get compliments on the style six weeks after my visit. The salon and spa are always kept immaculate and the spa allows you to escape from the tensions of work & life. I have found that the owner, Mary Louise and her staff treat me and my family of six like family and I can relax knowing they will make me look and feel my best.
NY/NY Salon is always a wonderfully relaxing experience no matter what services I am receiving! The staff are all so experienced and always professional and friendly. The environment is very clean and you always feel assured that you are receiving the highest quality services.
Ryan is such a sweetheart, so fun to talk to and his hair skills are excellent. Everything is a perfect line, I cant wait to come back!
Fabulous salon, love the online appointment program and reminder system. Stylists are great and I have been happy with haircuts, colour and treatments.
Great service, great location! You have a loyal customer in me! Jamie was great with short hair cuts (which is hard to find for me!). Thank you!
When I was new to the area, I struggled to find a good hair salon. I was referred to Molly Childs at NY NY Hair and couldn't be happier. Molly is always friendly, consultative and takes her time. Her attention to detail is amazing and she makes blonde highlights look so natural. Highly recommend!
I had my first visit to New York New York and I will certainly be back. Tammy patiently and professionally reviewed the strengths and weaknesses of my hair (and my admittedly inept approach to working with my hair). I walked out looking "gorgeous" according to my husband.
I have been coming to NY NY Hair Salon for the last several years since moving to Frederick County. Not only is the salon beautiful, but the service is exceptional. Molly is an amazing stylist and her work with color is fantastic. I have crazy curly hair, and it can be challenging to find a salon that understands how to cut/style curly hair, but New York New York is fantastic. I highly recommend!
I always have an amazing experience every time. The stylist are amazing and really listen to what you want. The staff is always professional and sweet. The salon is always clean and really enjoy the refreshments !
Nice salon, good customer service. Had a great time with a friend - we got pedicures.
Fabulous salon! I've never had my hair complimented more since I've been a customer there. My hairstylist Molly Childs is amazing! Not only does she do a great color, but I get compliments on my hair even when it's due for a trim! Molly also did an amazing color correction on my daughter's hair. Daughter bleached her hair and had oranges, reds, yellows and her natural brunette color in splotches! Molly was able to transform it to a a brunette with chestnut highlights. She listens to what you want, gives excellent advice, and is a joy to talk to! Everyone at the salon is fantastic.
I had a great first appointment here! I'm always a little nervous going to a new place because I have thick, curly hair that not many people know how to work with, but Zarriah was great! She explained everything that she planned to do with my hair, asked what kind of products I use now, and recommended new products to try. The environment is awesome! The price is great considering what I usually pay for a haircut. I'm excited for my next appointment and would highly recommend this place, especially if you have difficult curly hair like me!
Have had the same hairdresser for the last 10+ years and she was great, but was ready to make a change. I work with Elise at one of my other jobs and she was dying to get her hands on my hair. She made suggestions of what colors would work best for my hair during the summer months since I am out in the sun quite a bit. She did a great job, can't wait for my hair to grow out so I can try other styles for longer hair. Everyone at the Salon was very friendly and welcoming from the staff at the reception desk, to the stylists and shampoo girls. Mary, the owner was nice enough to give me a tour of the entire salon and I was very impressed with her vision of how she wanted the salon to look and feel. Thanks so much for making my first visit a great experience.
Have used their service several times as gifts for my wife and grandaughter. They both lovednit, and the results showed!
Beautiful salon with excellent staff.
Great services, friendly staff in tastefully decorated historic house.
I've been going to New York New York for about 6 years and have faithfully relied upon Emily for all of my hair care services. She is a master at hair color and has never let me down! The salon is always bustling, a clear indication of the outstanding services they perform. There also seems to be very little turnover in the stylists which is another indication that this is a high quality salon. Since moving to Frederick in 2001, I have salon-hopped through many of the "higher-end" salons but after finally landing at New York New York I don't think I will ever stray! The parking situation can be tough on busy days as the lot is small, but there is street parking if you don't mind parallel parking. The receptionist staff is attentive and will go out of there way to make sure your salon experience is top notch.
Wonderful place to be! Ryan and Mary are both very talented! I wont ever get a haircut any where else!! This place is the best!
Looks fabulous inside, all of the staff was wonderful and my facial wtih Jen was as so relaxing:)
I look forward to my appointments with Mary Louise and her wonderful staff. It is time for me! Relaxing, professional and the best service. Mary Louise is committed to excellent results, and when I leave the salon, I feel wonderful and confident! January 2016 - I was not able to work with Mary-Louise due to my schedule, and Cole was available. I had a wonderful experience, and I received countless compliments on my style. You cannot go wrong with the professionals at New York New York!
Ryan was fantastic. Went right to work, delivered exactly as I asked, was informative and educational. I will be back for sure. Thank you!
I will never use another hair salon again.
WARNING: If you end up with Molly as your stylist here, you will never be able to have another stylist ever again. Molly is the only person who has been able to get my stubborn hair to look exactly how I want it! As a musician, my hair is very important to me. She knows just how to make me look like a rockstar on stage. If you're looking for fun color she is the girl for the job. I came to her recently with the challenge of transforming me into a blonde (not easy with my mane). Molly was honest and was very up front about what the process would require. She is very concerned about hair health. She'll take precautions to use healthy treatment methods, and will make sure you are aware of proper maintenance to avoid damage. The blonde turned out looking fantastic. EXACTLY how I wanted it, and not to mention, nice and healthy! The salon overall is beautiful and clean. Everyone there makes you feel comfortable and are very accommodating. Excellent service. I've never been happier with my hair! Thanks Molly, and the team at NYNY Salon!
NY NY is a very professional hair salon. It is clean and everyone is receptive and polite. Your appointments are on time and they do a great job of notification and reminders. Lacey is a great hairdresser and I would recommend her and the Salon to everyone wanting a great experience.
I've been coming to NY NY Salon for the last couple of years. I moved to Frederick from the Bethesda area and did a TON of research before selecting a salon. This team was already highly reviewed when I went for my first appointment and in the last two years that I've been going I have not been disappointed in the service at all. I see Lacey for my hair, and we've gotten to know each other well over the time she's been my stylist. She does a fantastic job and is very consistent with trying to make sure you get just what you want. I've also been massages, facials, and waxing services and everyone has been top notch. Highly recommend.
My first time at NYNY and absolutely loved it. Doug gave me the best cut ever and blew out my curly hair to a beautiful, smooth bob. The salon staff is very warm and welcoming. The site is gorgeous!
Ask for Emily E. she's the best!
Always a great experience going to New York New York Salon! I enjoy it every time I go and continue to get compliments on my hair even weeks after I've gone :)
Lacey did a fantastic job! She made sure to ask the right questions and I couldn't be happier with my balayage.
NYNY is so very fabulous and accommodating! From receptionists to stylists they are wonderful about making sure that you're taken care of. In just one visit it has become my salon Mecca. Doug worked his magic on my hair during a last minute appointment and I've never been as thrilled and content with the outcome as I did upon leaving. He turned a previously bad haircut with another stylist into something that totally boosted my confidence. I love the atmosphere and warmth and will definitely be recommending New York New York to everyone I know. I can't wait to go back!
I went in today and received a manicure....extensions, gel, polish and nail art. Wow! It turned out beautifully! Jessica did an amazing job! My manicure is amazing and I love the design! The staff is friendly and the place is nicely decorated and very clean! Highly recommend!
I have to say I have mixed feelings about this salon. I use to love it, people were friendly and treated me like family. I happily took full advantage of all of their services. My hair stylist left and l loved the salon so much I stayed. In the year that followed things got increasing worse. First a straighter was put on my hair that not only took all the body out of it, but caused it to fall out as well. One good hair cuts, then several marginal hair cuts and finally a terrible cut with noticeable holes all while I'm being told my hair is the color of dishwater. Then my eyebrows were done by one of the stylists and half the wax was left on them. I still think that Sharon gives the best manicure and pedicures in town and Muriel is wonderful with skincare and doing eyebrows (she was not available that day). I would go back for them, but I just got tired of walk out looking worse than I walked in when I got my hair done.
Sheri is the "only" one who could ever get my hair color and highlights the exact color I wanted! Everyone at NY NY is very friendly and very professional. A very classy place. . .
Stephanie custom-mixed the color I asked for which came out perfectly. She provided a deep conditioning treatment, cut and styled my hair. My hair is SO much healthier now and feels amazing. Stephanie took her time and explained what she was doing while teaching me what to do - it was a very relaxing and enjoyable visit. Oh and they worked me in for an eyebrow wax at the same time - yay! I don’t remember the name of the Aesthetician but she was also friendly, meticulous, and took time to educate me on how to care for my skin type.
Lacey is amazing! She took my yellow mess of "blonde" hair and turned it into something amazing! I have never loved my hair more. I can't wait for my next appointment with her.
Excellent salon! Tammy does a fantastic job of making me look good and the experience is wonderful from the front door on. Other services are great too. I've tried other higher end salons in Frederick and this is the very best so far.
A wonderful experience at NYNY with Molly Childs! She listens to what you want and is very educated about products and tips. The atmosphere is warm and welcoming along with the whole staff. Looking forward to my next visit.
I needed a new haircut and help incorporating my gray roots into my colored har. I’m so delighted with my new cut and the fact that I can wear it down without it being too warm! And I was guided by Tammy superbly in my color transition.
Got a hair cut here last week with Dustin. She didn’t seem very interested. My hair is not even cut even, the front is long the back is shorter. Probably one of the worst services and cuts I’ve ever gotten. Never been with someone less interested. Quite annoyed, to be frank.
I LOVE this salon (and my stylist, Stephanie)!! Great experience from start to finish. I'll definitely be going here from now on and encourage others to do the same!!
Recently, I was referred to this salon (specifically to stylist, Emily) by a dear friend, and was told I would not be disappointed—my friend was right! The salon was gorgeous and I was so impressed by Emily. She provided a color/cut spot on to what I asked, and was an absolute pleasure to chat with throughout the appointment. :) I am so excited for my next appointment!
I am from out of state and felt it was time to have my hair done professionally & treat myself to some self care. I had an absolutely wonderful experience at NY NY Hair Salon & Day Spa. I started my day at the spa with a facial & a massage. They were both my first time having anything like that done. I was beyond impressed by my treatment for both of these services and did not expect how much went into them and the value for what I paid for both services. I cannot say enough good about the building & staff. It is immaculately well kept and the interior is absolutely beautiful. You feel very safe and at ease here and everyone goes above and beyond to make sure you’re well taken care of. This was a concern of mine being that we’ve been in this pandemic for a year now. I was completely confident in the staff the entire time and am impressed with the care and attention they put into cleanliness and keeping the facility safe for patrons. I saw Maryam for my facial and I cannot stress the level of comfort and care she gave me during my service. I have never felt so relaxed and pampered and her level of professionalism sets a high standard for me going forward. She gave me much needed pampering and skincare advice which was really appreciated, as my skin is my biggest insecurity. If you’re looking for a seriously in depth skincare treatment I highly recommend her services. As for my massage, I saw Annelise. She made me feel extremely at ease during our session despite my anxiety going into the massage, as I’ve heard they can be quite painful if too much pressure is used. Annelise was just as thorough with Maryam which was a delight for me in terms of the treatment itself being so nice and getting to know me as a client to ensure the experiences were just right for me. Annelise was extremely kind to me and easy to talk to. I felt very seen and heard. As well as extremely relaxed. My great experience didn’t stop there, as I received highlighting/low lighting on my hair by Lacey. I am absolutely thrilled about how my hair came out. She is exceptionally thorough and her communication skills as a stylist which is excellent because it’s important to have your hair done by someone you trust. Lacey did a wonderful job making my color look natural and made sure it would fit my face and skin tone. She was a joy to chat with and gave me a lot of great recommendations for the area as well! Overall I was extremely nervous going into NY NY, as this is my first time doing anything out in public since COVID started, as well as having had some really upsetting experiences with different salons in the past. I am so pleased with how everything turned out and how the integrity of my hair was not only kept but my hair is in much better condition after the coloring. My complexion has also improved from my facial substantially which is wild as someone who struggles with hormonal cystic acne and went in with a pretty bad breakout. My body is also extremely relaxed and calmed after my massage which was just wonderful and all of this was just so needed. If you’re looking for any type of beauty services in the area I would without a doubt recommend NY NY Hair Salon & Day Spa to you! I am hoping to be back in the area sometime soon and visit them again ☺️
I can see why this is the top rated salon in Frederick. My stylist spent a long time on my hair and made sure it was right. She also described the salon's history and all their current services while doing my hair. I will be going back.
I am beyond amazed at how my hair turned out! Zach did an amazing job that seemed impossible when I went in. I had so many different shades of blonde so I asked for platinum and he had determination and got me what I wanted! The whole atmosphere is very relaxed, everyone is friendly and super helpful. And the building itself is absolutely stunning.
Stephanie is the first stylist in all my half century on earth who I felt truly understood my coarse, curly hair. She listened, discussed, and overall did just an amazing job. I’ll never go elsewhere. The salon is gorgeous and the products are top notch.
I wish I could rate this salon and spa higher. I have never been treated so well in any state that I have traveled. The extraordinary service topped off a beautiful and relaxing venue. Congratulations to Mary, the owner, for such a vision and for having created a great place to come. Also book with Megan for massage or Jamie Grove for cut and color
I have been coming to New York New York for over 10 years for all of my hair needs. I wouldn't consider going anywhere else. I am so thankful that NYNY is open again (after being closed due to COVID-19). I appreciate all of the safety measures that have been put into place to keep each client and the staff safe. I am so impressed by the professionalism at NYNY and the friendly, welcoming vibe as soon as you enter. Thanks New York New York. I look forward to my much needed hair cut, color, and style after 4 months of isolation due to COVID-19. I look forward to many more years of pampering!
Doug is simply the best but there are so many good stylist you can't go wrong here. Great separate place for men to get their hair cut too. Full service salon with ample parking and easy to get to.
Visited NY NY Salon as a referral from a good friend. It surely won't disappoint! Its a beautiful building with an amazing staff of professionals! Thank you for a wonderful first experience and kudos to Ryan who fixed me right up! He does amazing work! I'll definitely be back! Happy Holidays!
My stylist was Sheri. After months of going to her for haircuts, I decided it was time to take it to the next level and try some color. My hair was originally a mix of a 2-3. She was able to lift it in one session after multiple bleachings. I was originally wanted almost an ombré grey/silver, but she said that may be a little easier said than done, so I switched to a little more obtainable goal. This was the start of a series of unfortunate events. I wanted my roots dark just like in the decided overall concept. For some reason, she dyed my roots about a 5-6. My roots against the blonde looked like brass. I expressed my dissatisfaction as soon as I seen it. The lighting is terrible in her area, so she told me to check it at home and let her know. When I got home, I checked it out and it indeed looked extremely brassy. I contacted her and she got me in the next day to fix it free of charge. When she put the level 2 color on the roots, there was still about 1/2 to an inch of brown left. Kinda like a melted effect. I despised it, but I let it be for the time being. Fast forward a couple of months to 12/12. I had a biopsy scheduled for 12/14 and I really needed something to boost my spirits and take my mind off things, so I set an appt for that day (12/12.) When we last left off from the first appt, she told me next time, we would use a Pravana silver to be rid of the blonde. I kept asking her multiple times to ensure the light brown was going to be completely gone during this appt and she said it would be. She took it upon herself to do a complete different method and it was a complete BUST! She balayaged my hair. My end results colors walking out was a Roots - 2 Under roots - 5-6 Hair 10! My hair looked HORRIBLE! The colors didn’t blend, she didn’t use the Pravana silver, she used toner? And most importantly, THE BROWN WAS STILL THERE! She knew I was upset. I honestly couldn’t of been more upset. I went home and cried. I just wanted to do something for myself before a traumatic ordeal just to face another disappointment right before it. After my appt, once again, we scheduled an appt to come back the next day to fix the damage. I wasn’t charged as things needed to be redone. The receptionist before close up asked me for a card to put on file and I would be called before any charges were made. Before leaving as she’s blowing my hair out, I noticed I had MULTIPLE brown patches all through out my silver/grey hair. “When you come back, we can fix it.” I got an alert of a charge for $375 on 12/15. I contacted Sheri via text to find out; 1. Why am I being charged so much. 2. Why NO ONE called me before unauthorizing a charge to my card. She didn’t know I wasn’t not called prior. Then she went to say she charges by product, not hour and she’s one of the only stylist to do that to cut people a price break and blahblah. First, she passed the blame to Kris who I believe is the GM? Saying he must of calculated the 2 days of product use and added time into the price. Then she says SHE was “relating prices just based on timing.” So after telling me you don’t charged based on time, you’re admitting that you overcharged me? And you also included a charge for the balayage even tho it’s not what we discussed and it WASN’T what I wanted!? She said she would contact Kris to explain the situation. She asked what I wanted to be done. I told her “You can speak to Kris to see what he feels should be done.” This was Sat 12/15. Wednesday rolls around (12/19,) Still NO response. I messaged her a 9am to see what the verdict was as it had been 5 days since the incident and no one has reached out. Today, (12/24,) my message has STILL gone unanswered/unresolved. They’ve already lost one customer (my husband) a couple weeks prior to this incident. Now, they’ve also lost me too.
Had been getting hair cut from Doug, and he's really good. Decided to change the look and tried Steffany, and loved it
My best friend and I planned a spa day here, we looked forward to it for weeks. Unfortunately, she had an accident the morning we were scheduled and she ended up in the hospital. When I called to let them know, I was informed that because she was "supposedly" in the hospital, she would need to provide proof that she was in the hospital in two days or she would be charged $100 for cancelling, I was also told that if I didn't come, she would be charged for me as well. I understand the employees work on commission and cancellation is annoying, but this situation was out of our control. We tried to reschedule but that was not an option. The management in this situation had a choice, they could provide great customer service and allow us to reschedule and make at least $400 plus repeat business and a positive review. Instead, they chose to provide horrible customer service, make more stress for my friend who sustained a head injury, and lose two customers and everyone else they have the chance to tell not to patronize this business. So disappointed!
Lovely experience, as always, to be pampered and educated on how to best care for my hair. Love Lacy and New York New York!
I have been seeing Lacey at New York New York Hair Salon for a couple of years now and she has always done such a great job with cut and color (balayage). Everyone has always been friendly and I've always had a great experience!
I have been going there for years and my family too. Doug is awesome!
Love this place. Katie is amazing!
Multiple rooms with distinctive decorations and atmospheres to cover your personal beauty preferences.
Beautiful place and my hairstylist Jamie did an amazing job with my hair. I am definitely going back !!!
It was my first time getting a professional wax (brazilian), and it was a pleasant experience. It wasn't too painful, as Abbey is experienced, and I have already made my next appointment. NYNY is clean, and has lovely receptionists. I would definitely recommend going here.
they were very knowledgeable about my hair type & knew just how to take care of it! I was impressed!
Great service, my wife loves them
This was my first visit to New York New York and I was very pleased with the quality and care that I received. I made my appointment with Nayreka, one of the junior stylists. She did a fantastic job walking me through the coloring process. The way that my highlights hit the light is beautiful! She was very thorough when cutting my hair. I appreciated that when she didn’t quite know how to achieve the shorter layers from my reference photo she asked for help from a senior stylist. She was friendly and personable the whole time. I’m excited to see her practice develop with this salon and visit again!
My stylist was Amanda and she was excellent. Even showed me how to style my hair. She cut and colored perfectly. My experience was wonderful. And they are very cautious about the covid-19. I appreciate that.
Sheri is awesome! She listened to my comments and worked to give me the perfect color and style. I love it! I really appreciate her attention to detail and the care she gave me. I would recommend Sheri to everyone.
I have been really happy with Molly my hair stylist. She is very knowledgeable about products that work best with hair type and color. She is friendly and professional and I feel that she has provided me with great advice and guidance for the two years or so that I have been going to her.
As always, I was delighted with my recent visit to New York New York Salon & Spa; the staff is friendly yet professional, and I'm always happy with the haircut I receive from Mary Louise.
I had been trying to find a stylist that knows how to cut hair very well since my hair is straight & not with much body. I have a friend that recommended Jamie since she does women’s short cuts. I made an appointment with her but when I got there, she called in sick. However, they said that Ryan could take me. I explained to Ryan that I wanted to go ultra short & had picture in hand but wanted to remain feminine. I was so ready for this new change. Ryan was attentive and listened to my request and he did not disappoint! I was very pleased. He did a precise cut with shears & clippers. And I found out that he had Vidal Sassoon training which was a great plus. I had been looking for someone with that type of training. I am very happy with my style and cut. Thank you Ryan! The atmosphere of the salon is warm and inviting and the staff was professional & great!
I wish I could give this place 0 stars. I came in for an appointment with Stephanie to do balayage and a cut. When I got home it didn't seem like my hair was any different than before. I called the salon the next day to schedule a redo. I wasn't able to make it to that appt so I called them to change to a different day. They then informed me that they will not be redoing my hair at all and not giving me any sort of refund. I spoke with the owner several times and she was not willing to work with helping me resolve the issue at all. Poor customer service, poor hair service, and overpriced. Do not go here!
Great service, an awesome, relaxing atmosphere and my hair looks great. The beard trim was excellent as well.
Stylist's are great! They listen and take their time on your cut.
The environment is so relaxing and the staff is wonderful; even the receptionists, whom always ask if they can get you something to drink. The ladies that shampoo your hair are amazing! They thoroughly massage your scalp while cleaning your hair. I usually go to see Molly who is so attentive and really takes her time to make sure your hair looks awesome but just from observing the other stylists, everyone seems to do a great job. Love this place!!
Came in for pedicures with another person. Way too expensive for what was done. The massage was not very enjoyable, my nails don't look great. I will stick to my normal place in Frederick for pedis (Candle Day Spa).
I was so incredibly pleased with the level of customer service at this salon. I scheduled a group for a bachelorette spa day, and they made booking a variety of appointments within a specific time frame a breeze. They were accommodating with cancellations and schedule changes as the event day approached. The facility is gorgeous and every staff member was lovely. Thank you!
I have been going to New York, New York for about 3 decades now. I have always had the best of experiences with both services and staff. Barbara Maghan
I've been going to NYNY for nearly 20 years now. They always make me feel as special and welcome as on day one. They work to pair you with the stylist that meets your needs. Emily is a genius and I enjoy every time I'm there.
My husband bought me a gift card for a spa package here and it is an absolutely amazing atmosphere. I received a core facial which was a 5 star experience in itself. The deep tissue massage was so relaxing and better than any massage I’ve ever had. Trena is very knowledgeable and has magic hands! Then to finish up I got a mani/pedi and it was the most relaxing and comfortable mani/pedi I have ever had. The location is so cool and all of the staff is very professional and friendly. I will definitely be coming back!
I have had very positive experiences at New York, New York Salon. Molly does an excellent job and everyone at the salon is helpful and friendly. I would definitely recommend this salon Corinne Fassler
When I moved to Frederick 3 years ago, I struggled with my hair until Emily came into my life. Now I can't wait to get my hair done. She has worked with me through several styles I wanted and always totally hits the mark. I'm her client for life! The entire spa experience is always great; friendly and competent staff and a wholly relaxing atmosphere. And wow, when they move into their new space, it will be over the moon!
Great experience, been in FL for 4 yrs. New place is fabulous & of course my hair dresser Tammy was still there. So very happy to be back.
Top flight across the board!
Emily is the best! She always does an amazing cut.
Bought gift card... Receptionist was very nice and helpful.
My stylist is Sheri Enderle. She is a great stylist and colorist. She is thorough, thoughtful and conscientious. I have hard to color gray hair. She achieves great color depth and coverage, adds warm highlights every two three visits, glazes and conditions at various times to make sure my chemically treated hair looks smooth and healthy and, of course, cuts and styles. My hair looks about the same color it did before I turned gray. The salon building is beautiful indoors and out. They have a comfortable waiting area and all of the staff are extremely gracious and friendly.
While located in a beautiful old mansion, don’t fool yourself as almost all the services here are second rate. The prices seem to be somewhat higher than other places. The best beautician left so little reason to go here now except for paying more for less IMHO.
Love this place!!! Been going to them for years!!! Quality is what you get here... I highly recommend this place to anyone. And the new facility is amazing!
NYNY is my favorite hair salon! Staff is pleasant, decor is inviting, and Jamie is outstandingly talented.
I have been going to this salon for almost a year. Mary Louise, the owner, does my hair. I get a perm twice a year and haircuts in between. She is wonderful. The last perm and haircut was absolutely perfect (and I am very specific about my hair requests). I wouldn't go anywhere else ever. And the entire salon is absolutely beautiful. So warm and relaxing.
I went into the salon wanting to lighten my dry, and damaged already bleached hair. Lexi wasn’t comfortable doing so and recommended another option, although disappointed at that , all I can say is Lexi did amazing work and it looks a lot healthier and the color is phenomenal.
Had a beautiful, relaxing spa day at New York New York! Faith, Trena and Jessica were professional, skilled and friendly. The location was convenient, the building gorgeous in structure and decoration. From start to finish, it was a wonderful experience!
My experience was a very positive experience. I have been all over Washington and Frederick counties and have not had the service, the atmosphere, and the absolute hands down most talented stylists. The price is worth it. I have a Customized style.
My husband and I have been working with Emily for years. Emily does an EXCELANT job. She pays close attention to what you are looking for and then gets to work. She sets the bar very high for herself and always delivers. NYNY has the team staffed well to enhance your salon experience.
I went to this salon for the first time recently, after reading various reviews. I chose the stylist also from those reviews. Very happy with the ease of getting an appointment, getting the stylist I chose, the place in general, the customer service, and the job the stylist (Ryan) did--he knew exactly what I was looking for.
I just had the best experience with Sherri and Cindy. I came in this morning asking for a drastic color change and after a consultation they gave me the exact color and cut that I asked for. I highly recommend these two. From talking to Cindy, it sounds like she is new here. Highly, highly recommend both of these ladies.
I really like this place. Lots of parking, beautiful building, great customer service. My only complaint is the price. 72 dollars for a haircut was over the top and you don't really know the price up front. I lived in McLean, VA for a long time where salons are very expensive and they weren't that pricey. For the services I would go again because they are good, but I would choose another location over this one first because there are plenty of salons in the area that do just as good of a job for way less.
I have been going to Doug for the last couple of years and he always does a great job. He listen to your needs. He knows his stuff and is happy to share his knowledge. I highly recommend him if you want to know you will come out looking grest.
Always happy with the service at New York New York! Lacey is very professional and has created a beautiful color and cut that I receive lots of compliments on! I drive from Annapolis because I trust this salon more than anyplace I've been.
I have always had a wonderful experience at New York New York. Emily is a very talented stylist and does an amazing job with my cut and color. I highly recommend this salon.
NYNY is FANTASTIC! The staff is wonderful.. They all work as a team to help each other if need be. Doug, my stylist has cut and colored my hair for over 5 years, each time I walk out with a smile!
Outstanding Service. Abby is great for waxing and facials. Tonia is a wonderful hair stylist. Get a color and and cut from Tonia and you won't be disappointed. They both listen to what you want, and give you just what you ask. The receptionist desk is both friendly and helpful.
I went in for a cut. The hairdresser was nice but it felt rushed. Her next appointment showed up while I was there. I don't think she understood what I wanted. Maybe I just wasn't explaining it right. I ended up getting it fixed somewhere else. The front desk person was nice but didn't seem genuine. I probably won't be back for hair services.
We took our 2 year old in for his first haircut today. Tammy did an amazing job putting him at ease. She was quick, and his cut looks incredible. A salon for literally any occasions.
Emily is the best! Always receive a 5 star service. She also takes care of my daughter, Amanda. Amanda gleams with joy after every hair appt. We also had the pleasure of having Molly lead an appt of make-up instruction for my daughter. Again, she left smiling ear to ear.
Spa was awesome! I highly recommend NY NY Spa. I had massage and body scrub. Both services were outstanding!
Loved the salon, really wonderful people. My hair is very damaged due to swimming competitively for over 13 years; they are helping me revive it!
My visit started with a 60 minute massage. I unfortunately started out in FULL HOT FLASH MODE. Starting off I ask for the massage table heat to be turned off. Not only did she sympathize, she also anticipated the need for the ac to be turned up in the room. (AMAZING) This was my first professional massage (not preformed by family) and I was thoroughly impressed. The environment was very relaxing (I am not easily relaxed). The very professional technician was thorough with health questions and putting me at ease. My mind, body and soul were at ease by the end of my hour. Next was my hair cut. I didn’t have anything in mind, it had been over a year since having anything professional done to my hair. The girl that washed my hair massaged my head like she loved me. Not even joking. One of the best regular haircuts I’ve ever had. Will definitely be coming back for color and more in the future.
Just what I want in a salon - relaxing and always a great experience! I have had a few different stylists and found all of them to really listen and provide great service. Elise is my go to who knows the look I love but I have had to have other stylists give me a cut and color when she is out, always satisfied! I am looking forward to when they reopen after this lockdown, will feel great to get my hair done!
My family began using Lacey at New York New York Hair Salon and Day Spa toward the middle of 2014 and we haven't changed since. We are always greeted and offered something to drink. The staff is always cheerful and attentive. We are happy to have found this place.
Facial with Faith....excellent! Highly recommend! First time at salon and also got a massage - Chris was great too!
An amazing hair salon that is always on trend and thinking ahead to the envision the whole process. Doug is a fantastic color technician and stylist. I look forward to every appointment for a pick me up both from my hair results and witty conversation.
Met the owner before , rude , not welcoming and seems to act above others. Will never go here.
I came in to get a wash and blow dry and my hair came out amazing five out of five stars would recommend
Always the best experience, Jamie is the best
I am new to the Frederick area, and chose New York New York Salon based on the overwhelmingly positive reviews. The experience I had was quite dissatisfying. I received full highlights from their salon's self-proclaimed "expert" with blond hair. I received services on a Saturday during the holiday season, and the salon was understandably busy. The one-on-one with the hair stylist was underwhelming - not too chatty and came off kind of rudely, but, she seemed to know what she was talking about when it came to my hair. As I sat under the dryer (while she took another client) I was a little apprehensive that I was sitting too long. I am a natural 'dirty blond' and in the 10 years of getting my hair highlighted, it typically does not take more than 20 minutes to process. I sat for over a half an hour, and was finally taken back to get my hair washed which, by the way, was a 45 minute process for whatever reason. I received an Olaplex treatment, so maybe that was why...but it seemed to drag a bit, I'm sure due to the fact that the hair stylist was taking another client during my appointment time, which I thought was poor customer service. The color came out just OK, not great. It was a little ashy for me, and I had honestly just wanted to maintain what I already had going on, only to find out that the tone had completely changed...something an "expert" on blond hair should not have a difficult time with. After the cut and dry, I walked over to the products with the hair stylist to discuss a shampoo and conditioner, and went with her recommendations. Total came to $300 - full highlight, cut, blow dry, and product - something I have been willing to pay in the past, but with the results so far, I was a little wary handing over my card to the receptionist. Anyway, I left after booking a follow-up, considering maybe such a reputable salon should maybe deserve a second chance. It is about time for my 6 week follow up, and I am 100% cancelling that appointment and probably will not set foot in this salon again. My hair is fried, I can barely brush it - and the products are not doing their job either, possibly due to the fact that my hair is now damaged. For the price I paid, and the reviews that are out there, I do not feel that this salon held up the expectations I had. In fact, I think it's quite unacceptable that my hair is now damaged and I'll have to seek treatment at another salon to fix it. I'm quite disappointed as I had high hopes, and thought I found "the one," but I will be seeking hair services elsewhere. Bummer...
New to Frederick and noticed New York New York. Beautiful building and services to match. Jayme was very attentive to all my suggestions and gave me one of the best haircuts I have had...not bad for the first time!. Highly recommend them.
New York New York Hair Salon is the absolute best salon! Myself, my husband, our daughters and granddaughters, have been coming to New York New York for years, and have NEVER had an experience that wasn't perfect! Our daughters are in their mid-thirties, and have been getting services since early high school, and our granddaughters started going as toddlers for their most perfect haircuts! The new salon is beautiful as well, making the experience even more amazing!
Best place to feel pampered and get the beauty results you want. The atmosphere is extremely relaxing and the staff goes the extra mile to make you feel welcome and comfortable. Emily is the best and I wouldn’t change her for the world. I’ve been going to her for almost 4 years now and she always knows exactly what to do with my hair to make me leave with a giant smile. If you’re considering going to New York New York 100% do it, you will not regret it.
Got the best facial and waxing with Jenn. Highly recommend her!
The best salon in the area hands down! Sheri Enderle is a master colorist and always gives me a great style. Kris, Doug and Mary Louise make the salon welcoming, fun, and something I always look forward to. People are more than "just a customer" to the staff.
I have been returning to New York, New York for many years. Through a wide range of hair styles, Mary Louise has never disappointed. The professionalism, skill and friendliness of all the staff and technicians always make one feel pampered.
This was my first visit and was a gift from my husband. Jamie was fantastic at talking me thru all the color options and making sure I felt comfortable. She was super easy to talk to and very professional. She gave me a fantastic new cut that I love. I am thrilled with the experience and the results!!
Called ahead of time to schedule a consultation for my daughter and my mother. Told them prior to meeting that there would be 3 of us coming in. They said that was fine. We show up on time and called and was told that only 2 people could come in at a time because they were at capacity, which is understandable, however they should of never scheduled our appointment if they knew they would be at capacity. Lady who answered the phone was beyond rude, and snarky. Waste of my time.
It was my first time at the Salon/Spa. I did the queen for a day spa package. I had a great experience Everybody I had was friendly and caring and did a fantastic job. I left feeling very refreshed and rejuvenated.
Just recently had a facial with Faith Bruchey. She did an amazing job. Not only is she knowledgeable when it comes to the products they use she is also friendly and professional. Faith exceeded my expectations and I will definitely be returning.
You're welcomed with a feeling of family. The matriarch of the family still cuts hair, while her son runs the beauty school. In this beautifully renovated 1800s federalist home, there are different areas for the salon, men's barber shop, hair washing, manicure & pedicure areas, and a full massage area. It also has a dedicated area for bridal parties. However, it's the atmosphere of warmth that is most appealing to me. They appreciate your business. The cost is reasonable for the service you require. I feel good every time I leave there.
Went there for the first time. The facility was nice. Hair cut was awesome and staff friendly. If it was just about the cut and staff this place would get 5 stars. My MAJOR problem with this place was the new customer card they want you to fill out. They ask for your name, address, gender, marriage status, birthday, email, phone numbers, profession, and drivers license number. Why would a hair salon need your DRIVERS LICENSE NUMBER? That put up more than a few red flags for me, especially since it would be accompanied by all that other personal identifying information, like marriage status, address, and birthday. And then if you pay by credit card they now have your CC number and ALL that personal information too. Your doctor's office doesn't even ask for all that information, and at least you're protected there by HIPPA laws that keep them from distributing that information. It just seems kind of shady. Drivers license number for a haircut? No way.
Best present for Christmas from my husband. Treated like queen moment I walked through the door. Staff is awesome. Best massage from Megan and refreshing facial from Maryam. Perfect day.
I recently went to this salon for the first time. Although my scheduled hairdresser could not make the appointment, they were very quick to find me another hairdresser and appointment the same day. I ended up having Lexy cut my hair and she, and the salon as a whole, were wonderful. Everyone, including Lexy and the owner who introduced herself, were welcoming and kind. I love the cut, it is exactly what I asked for and it came out perfect. I would highly recommend the salon and Lexy.
I have been going to NYNY for at least 10 years and I am always satisfied with the results. Marie Louise really has a way with highlights that I do not see in many places. When it is time for the highlights, I get so many compliments from my co workers and relatives and friends. I look forward going to NYNY Salon as it always relaxes me and I enjoy the fantastic ambience and friendliness of the salon. I am looking forward to many many many more years of delightful experiences. I cannot recommend it enough.
I lucked into having the owner, Mary Louise, for my cut. Everything about my experience was exceptional. It is a beautiful location (want to go back and try the spa services), and she listened and made sure I was happy with the cut. You could tell she has created a wonderful work culture as all the staff were top notch. I would go back in a heartbeat.
$60 + dollars plus a $10 tip for a regular manicure? Wow!! Really? It took over an hour And they don't look that great!
By far the best salon in Frederick. My family has been going to New York New York for years and we've always had a wonderful experience! Highly recommend them!!
I have been going to New York New York for well over a decade. Each and every time I get a perfect cut from Mary Louise; in the past before I went to NYNY a hair cut was always hit or miss and I though " oh well my hair will grow out." Once I started to go to Mary Louise I never had to be apprehensive again- all I have to do is go and enjoy the experience! I love the way staff greet you like an old friend- you are well taken care of from the moment you walk in. I am so confident that I make a years appointment at a time each January! I can't think of a higher compliment!
NYNY Salon has amazing stylists and staff. Everyone is kind, friendly and attentive. There stylists are extremely talented and knowledgeable in cutting and color. If you are looking for some place to try, this is your place. New York New York has top quality staff and stylists. I had foil highlights, color, and a cut by by Sheri before attending a wedding out of state. I went to a local Florida salon the day of the wedding to have my hair styled my make-up done. The stylist who worked on my hair raved about the color, the highlights and the cut. In addition to my high opinion of the salon and Sheri, a compliment from another stylist in another state is even better than my review, I believe. New York, New York is a great Salon. I have been going to this salon for 20+ years for nails, hair, massage, and other services. They have a great staff. My most recent experience was for Color, Foil Highlights, and a Cut. Shari is an expert in color using highlights and lowlights and she makes my hair look fantastic. Those at the front desk are extremely helpful and friendly. The other staff who assist with shampoos and color are also terrific and incredibly friendly and personable. I would recommend this salon to anyone.
I got a Signature Spa manicure and pedicure on a Friday before a weekend trip. By Sunday, the top coat began to discolor and 5 of my nails had already chipped (photo 1). After a week, ever nail was chipped and the top coat was peeling off (photos 2, 3 and 4). Although the technician was very good, I wasn't pleased with the shaping and did not receive a "relaxing 10 minute hand massage". For $45, I would expect the polish to last more then 2 days especially since I didn't do anything extreme (like cleaning, scrubbing, etc)
Great experience! Staff is friendly and welcoming. I 'm very happy with how my hair looks and get lots of compliments.
There is nothing like a great hair-cut and I got one today! Doug was able to take a challenging head of coarse gray hair and transform it into a smart and sassy style which I can manage with little work. Not only is Doug skilled with the scissors he's a laugh riot too. All in all I had a terrific time at New York, New York and you will too.
I am new to the area and was looking for a professional salon. I had been going to my salon for many many years so the prospect of finding a new one was a bit scary. I found NYNY and my first appointment with Mary Louise calmed my fears. She spent time with me understanding what I liked and didn’t and then gave me the best hair cut I’ve ever had. I used to use a curling iron daily and now never have to use one because the cut holds the shape all day. I never feel rushed and the nice cup of tea to relax before the appointment is a nice touch.
Ask for EMILY! I had the best experience with New York Salon. From the very beginning when I first stepped into the salon I was pleasantly greeted. Then sitting in the chair and having Emily play with my hair as we consulted was so nice and relaxing :) It was my very first visit 2 weeks ago and I am already excited to go back to see Emily. Not only did she listen to what I wanted but she made me laugh the entire time I was there. Oh, and I LOVE my haircut. The whole experience with New York Salon was more than I expected and I would recommend anyone looking for a 'new stylist or salon' to go to New York Salon and ask for EMILY!
I bought my wife "The Works package" and she absolutely loved it. She is now a repeat customer. Beautiful establishment!
My stylist was Ryan and I think he's great; would definitely recommend him to anyone. I had my hair colored for the first time so was a little nervous. I didn't need to be. Ryan obviously knows what he's doing so I felt much at ease. After a very long process (all described to me as he did each one) Ryan cut and styled my hair. I am totally thrilled with my hair- all of it -- the color, the cut, and the style. Truly a miracle that Ryan could take what was in my mind and make it a reality. And I have to say just a couple of words about the salon. New York New York is a lovely, well-run salon that has seemingly taken to heart the need for mask wearing and sanitizing. They have a check in system that really works and everyone is wearing masks properly and requires that all customers wear them as well. I wholeheartedly recommend the salon and the terrific Ryan.
Salon is neat and clean and looks high end and nice but the stylist who cut my hair did not seem to know the style i was looking for even after showing the picture and telling him to correct it multiple times. I never saw anyone wash the hair, blow dry it and then cut it. I did not get the cut i wanted and i just let it go and left since i did not want him to ruin it further. Waste of my time and money. I would think that for the price you are paying the stylist would be experienced and good. Very disappointing.
Always a relaxing and wonderful experience at this salon . The master colorists are very good at what they do. They come up with unique, natural, and custom colors to match your coloring and hairstyle. I love my hairdresser Sheri! She's wonderful!
My daughter and I went to New York New York after a disappointing experience with another hair stylist that could not keep her hair appointment with us. Jamie took care of me and I really like her. I really like my hair and feel like she did what I had asked. Her personality is awesome and we laughed a lot. My daughters stylist was good as well although they didn't talk at all. I'm not sure if she was uncomfortable with making conversation with a 16 year old. Her hair came out OK. She just had it cut and I feel the price of the cut did not match the results. But considering she gets her hair cut twice a year I didn't mind spending the money on her. I, on the other hand, was a little shocked at the price of my cut and color. We walked out of their paying over $300. Typically I pay no more than $100 at a home salon and equally loved my results. But the experience was awesome, the place was wonderful. The coffee was the icing on top for my daugher and I. We sat and drank coffee while my hair processed.
I used to come here regularly for haircuts. I stopped because the prices here are high and the quality was not great. I came back recently because they offer a keratin treatment I wanted to try. I came in for a consultation and waited 40 minutes past my appointment time for the stylist to tell me they are between treatments and cannot perform this right now. She was not even polite or apologetic about the time that was wasted.
This salon is amazing and Jamie is an incredible stylist. I have been going to her for awhile now and she always does the best job! I really like that I can go in and show her how I currently style my hair and she can create a cut that works with it, and it always looks great.
Emily is the best thing to ever happen to my hair. I would give her 10 stars if I could!
Very clean, great service and Lacey is just awesome!
I love this salon! Stephanie does an amazing job with my haircut and I am very particular. All of the other staff has always been great as well. I will definitely be back again.
Destin was awesome! Did a great job and had great conversation, excited to go back in a month for my next session!
I have been living in The Frederick area for almost two years now and I have been to this salon twice. Prior to living in Frederick I have lived only in large metropolitan cities around the world so I have never had trouble finding a hair salon (NYC being one of the cities). The reason I am giving them two stars is the price for a haircut and color is ridiculous. This salon is charging Beverly hill prices and we are not living there lol. So I will never go back to them. The hair cut was nothing special to begin with. Seriously the place is an old funeral home that was newly renovated and it looks nice but the waiting area was uncomfortable and they don't really tend to your needs for the prices that they charge.
My first time at this salon and I was first impressed with how beautiful the building is. The salon had a nice environment. I was welcomed immediately and provided a refreshment which was a nice surprise. Everyone was friendly and Lacey did a great job making me comfortable and I was happy with the result! I'd go back in a heartbeat!
Fabulous experience! Had my first appointment with Molly for balayage and a cut and was so impressed! Would highly recommend her and NY NY all around.
I have been going to this salon and seeing the same stylist for many years. Emily, my stylist is amazing. The shop is beautiful, friendly and helpful. I live this place.
I received a gift certificate and decided to get a pedicure. The experience was nice but certainly not worth what I paid for it. A few of my toes became red and irritated afterward and I had to treat them to avoid infection. The polish also chipped within 4 days. I would not recommend.
I have been going to NYNY for 12yrs. Emily is amazing! She knows my hair: what it can do and what it can't do!! The color and cut is wonderful. Emily never rushes me in or out, always taking as much time as needed and has on occasion worked me in if I'm having a hair emergency! I was so happy with her I even talked my husband into going to her! Talk about two very different hair types, but Emily was up to the challenge. He hasnt gotten hair done anywhere else since his first visit. We also go frequently for massages with Megan and Lindsey. They both are wonderful!!! NYNY is the place to go for luxury spa services in a friendly, relaxing, and beautiful setting.
I love going to New York New York Salon and Spa. I have been going to Mary Louise since 2004 and every visit makes me feel like a new person. I have had facials, manicures, pedicures, color, body perms, highlights, lowlights, cuts etc. and each service turned out great. Everyone at New York New York treats the clients in such a warm, friendly, helpful manner. They are to be commended on the services they provide.
I have no words of how good the service of this salon is! I am forever a costumer
My hair stylist Emily is awesome! I always walk out feeling and looking like a million bucks! I've been going to NYNY for 15 years, love them!
Amazing. Perfect atmosphere, fantastic massage. Love it!
I’ve been coming to NY NY for almost 20 years. Service is professional, personable, and consistent. Sheri has been my stylist for many years. She’s an expert on color giving honest and professional advice. She also is meticulous with her cuts (so important if you have short hair like me).
Emily is absolutely fantastic.
Had an appointment for a cut and color with Stephanie. She made me feel comfortable right away. The location is fabulous and enjoyed the friendly atmosphere. Stephanie did a superb job on my color, which was quite a job considering I wasn't exactly sure what i wanted. I considered her expertise and I am quite happy! Hair cut was great! They are pricey, but worth every penny!
Jamie is absolutely amazing and she always makes sure I'm happy and I always am!! Can't imagine going to anyone else
I have been going to NY NY Salon for the past 13+ years and my stylist is Sheri. I really appreciate the consistency in the service I receive at this salon. Sheri is very detail oriented and genuinely interested in providing a hair style that you desire. She always provides valuable guidance on hair color options. Everyone I encounter at this salon is friendly and helpful; it's a beautiful atmosphere and you are treated like a special guest. I highly recommend this salon!
Best place in town!! Everyone is so friendly and accommodating! From their Shampoo skills to their personalities... very talented !!
This place is beautiful. It's like no other salon I've been to before. The staff is very pleasant and made sure you felt comfortable and satisfied. I would definitely recommend this salon.
I have been a customer of New York New York since 1986, what does that tell you! Mary has a wonderful staff that is always friendly! Tonia has been my stylist since my original one left to get married and I have been extremely pleased. When she recently was on maternity leave she had me meet with Emily who did a fantastic job. it is nice to know that there is someone there for me if something comes up for Tonia. I recommend the salon often. Just can't say enough good things!!
LOVE LOVE THE NEW LOCATION AND THE SERVICE IS TOP NOTCH AS USUAL!!! Love the salon and the service I always receive at New York New York. Tammy does a fabulous job with the color and cut and is always willing to share tips on how to style my own hair. The staff that washes my hair are wonderful, courtesy and accommodating. Always a great experience and New York New York.
I love New York New York Salon and Spa! Need I say more? No. But I will anyway...Mary Louise is an absolute artist when it comes to creating a style that works for me. The staff is top-notch - always polite, and knowledgeable about products and services. If you're looking for quality hair care and spa services with unsurpassed customer service, this is the place for you!
I went back to New York New York salon after being away for almost ten years. I was not disappointed. I was there to make a big change in hair color. My stylist was very informative and helpful throughout the whole process. She made sure I understood the process and the products. I got a personal tour of the new building and got to meet the owner. I will be back soon to continue on my "hair" journey. I highly recommend - you won't be disappointed.
The best experience I have ever had at a salon and I've been going to different salons over the past 15 years and have just returned to the local Frederick area. I was blown away by just the shampoo service alone! Everyone there is very welcoming and I am so glad I decided on New York New York to fix my botched hair color and cut I received from a friend. Morgan was my stylist and she was absolutely wonderful. She listened to me and offered expert advice and got me back on track with a beautiful cut and color. I found my new salon, there will be no comparing/trying out different salons because they are the best hands down!!!! My next appointment was booked before I even walked out the door and I can't wait to see what's in store for me and my hair and working with Morgan again. Thank you New York New York for saving my hair and becoming my forever salon :)
My wife & I have been using NY NY for over 20 years. Everyone is so nice! I've been using Doug for a while now. He's the best! I also love the new location. Thanks to everyone!!
I couldn’t be happier with the cut, color and highlights I get from Sheri Crist on a regular basis. Her level of detail is matched by no other stylist I’ve ever gone to. When finished she is always quick to say I should stop back in if I get home and find something isn’t working for me, which never happens. I feel like she listens to my concerns and is quick to offer professional solutions. Our sessions are definitely a collaboration. I would never consider having anyone else do my hair.
Lacey is a fabulous stylist here, listens and does a great job. The staff is welcoming and the atmosphere is wonderful.
I saw Nayreka today for my haircut. It had been 11 years since I got a full haircut not just trimming my ends. I have curly hair and wanted to go short and had my fears and concerns. Nayreka addressed them all and answered all my questions during our consult and my cut looks great! I love it thank you so much.
I have been pampered by Tammy for many years! She listens to me and always knows just what I need! She continues to stay current with the latest in hair design and color which gives me the confidence to know I can trust her opinion. Thank you Tammy!!
Ryan was great! He did the perfect color and finished with a great style. He did exactly what I asked for, but better! I will be going back.
5 stars all the way!!! Beautiful salon and fantastic staff!!! I highly recommend receiving services here. I usually am nervous getting my hair cut at a new place and Elise exceeded my expectations. NY NY is my go to salon to get my difficult hair cut and styled. Best place in Frederick, MD.
Amanda is amazing! I am super picky about my hair and it has really never looked better! I even have her taking care of my daughters hair too which always gets compliments. Great service and expertise
I have been coming to this salon for many years. My hair stylist, Emily, is fantastic with cuts and color. Abbey gives great facials. I couldn't ask for more in a salon.
I absolutely love my color and style! Jamie was thoughtful with choosing the color and style. She listened to what I wanted to achieve and ran with it. She took her time and ensured what we were achieving was exactly what I wanted. She even provided next steps for future visits. This was my first visit to the salon. I was referred to Jamie by a friend. Jamie is a sweetheart and her passion for her profession shines through her work. I will definitely schedule future appointments. Jamie, you are a rock star! xoxoxo Chris Neubauer
Wonderful! Lacy helps me with knowing what I want even when I'm not able to explain it very well! Love them!
Have been going to NYNY for years. Customer service is always fantastic and my stylist Doug is the best! Highly recommend them.
Excellent services. I always feel great when walking into the salon and have to admit that the staffs do pamper me with coffee, bagels, and good care. I recommend NY Salon to my friends all the time.
The salon is amazing, clean, and provides excellent customer service. My stylist Doug, is phenomenal and understands my hair needs. He also provides great advise on treatment and care for my hair which is always welcomed. My husband has also received service there. He enjoyed his massage, facial, and aroma steam bath. Again, great service and worth the cost.
From the time I step inside, I feel at home. The reception staff are friendly and always offer me a refreshment. My hair is thin and fine, and I have three cowlicks. Tammy has given me a cut that is easy to care for and that can be styled in several ways. The color is great and lasts well. I will continue to come to NYNY salon.
I've been going to New York New York Hair Salon and Spa for several years. The staff is warm and attentive. I had my hair cut, highlighted and styled this visit. Molly does a wonderful job with color, she listens to my requests, makes suggestions, we come up with a game plan and then she works her magic. The new location is light and airy with plenty of parking. I'm looking forward to trying the spa side of the salon later this week!
I love this salon. I am very picky about my hair and often want to try new things but when it comes down to the appointment I get nervous not knowing what I want or to do with my hair! Doug is the best hairdresser ever. He makes me feel comfortable and takes my ideas and comes up with something new and refreshing that I am always comfortable with and LOVE! I can't say enough good things about this salon and Doug the stylist! Thank you New York New York! I will be visiting soon!
Beautiful site and great service. I normally do not write a review on-line because of privacy, but I tried this place because I read that it was a Best of Frederick winner, and I was not disappointed. I had a young lady named Katie and I must tell you it was the best. The pedicure was the best I have ever had-at least that I can remember. Katie made me feel so comfortable and relaxed. She took her time and made me feel like a VIP. We chatted some but she remained professional throughout the entire process. She did a fabulous job! Thanks New York New York, I will be back!
I have been seeing Emily for years. She does an amazing job on my hair and provides a very relaxed atmosphere for me. The salon is beautiful and all of the staff are friendly and accommodating. I highly recommend this salon!
Great service the best facials in town
I had the pleasure of having Zarriah do my hair on Friday and she was amazing. I am in love with both my hair and my experience. Great job NY NY Salon and Zarriah. I will definitely be back again.
I recently visited New York, New York Salon and Spa, and had an amazing experience! My massage therapist was Megan, and she did an excellent job. She made me feel comfortable and relaxed, and was extremely professional. I wish I could go see her weekly!
This place is amazing. Never disappoints. They are super friendly and professional but also do great work. Every time I’ve left there I have lived my hair. I hope to try the spa services in the near future.
New York New York Hair Salon is my favorite! Lacey does an incredible job helping and working with you to get the hair look you want. I always look forward for my next hair appointment :) the staff are welcoming when you walk in, I definitely would recommend this place to everyone!
I just spent an afternoon at NY NY..........it was a spa day for my hair. Tammy is the best at bringing my hair back to life. I am in love with my color and highlights. She listened to my concerns and solved every one. What a fabulous team of technicians that made my day the best experience ever! I'm looking forward to my next spa day for my hair! Thanks NY NY.
I have been going to New York New York hair salon for 2 years. I needed to find a salon where I could have evening appointments. After a long day at work, when I show up, they give you the warmest greeting as if you are an important person, and do everything to make you comfortable and relaxed. I walk out feeling and looking like I am Queen ready for my court. Thanks Doug. Since I posted this review, my review has not changed except I moved 45 minutes away, yet I still go back to them because Doug is the only one I trust to take care of my hair. It's hard to leave once you start using them. I love it there. There are not enough words to describe the complete package New York New York Hair Salon is. Perfection all the way.
I got my hair cut and styled recently and the whole experience was terrible. The shampoo girl barely massaged my hair and she didn't even wash out the conditioner from my hair correctly. When I went to checkout, I was pressured into leaving a tip for the shampoo girl. My hair was greasy and flat the very next day. Then the stylist took off more length from my hair even though I asked not to. Not happy AT ALL. Totally NOT worth the money!
I was referred to NYNY by my sisters as both of them LOVE not only their haircuts, but also the Incredible service. Everyone is special at this great salon! My hairstylist, Sheri takes time to be certain that I love my cut. Honestly, the best cut I have ever had! I love the fun style she has added to my hair and look forward to my visits every 5/6 weeks. Thanks Sheri! I would highly recommend this salon and Sheri to anyone looking for something special in a salon.
I have been a client of NYNY for 20+ years. My current stylist, Sheri, is amazing. She has a wonderful, sincere personality and truly cares about her clients. She is a perfectionist to a fault and literally will not sleep if she thinks her clients aren't 100% happy with her service. It's always a pleasure to see Sheri! <3 More recently I have had the opportunity to receive threading services from Maryam - who is equally fabulous. Her attention to detail and natural skill with threading are nothing short of perfection. She has been a great add to the NYNY family.
Unprofessional.
I've been going to New York New York since 1998 (that says it all). The staff is wonderful and always works with my schedule, I just love the atmosphere. Mary Louise is the best in town, she works wonders on my hair! I highly recommend them.
I LOVE THIS SALON. I am was always looking for the cheapest haircut and never had a salon I stayed with. I tried out NYNY when they sent a free haircut and I have been going ever since! I love their new location and the service provided by Lacey each and every time. They spare no expense in making a great visit for clients. These qualities make it worth me staying loyal to their business.
I recently visited New York New York for the first time. Everyone was so friendly and professional! From the minute I arrived, I was greeted with a smile and a handshake. My stylist, Tonia, greeted me very soon after my arrival. She took the time to listen to my concerns and offered the best advice as to my hair type and style. I'm looking forward to my next appointment and know I won't be disappointed. I highly recommend New York New York. It is evident why they have been named "Best in Frederick" for the past 19 years!
Always a wonderful experience at this salon, you get the sense that each staff member takes the time to care for you and ensure your visit is pleasant. My husband and I have been patrons for years and especially love the packages for Black Friday. I've never had more comments about my hair, or felt more confident!
My first visit there, Sheri took her time and did a really nice job on my hair, the staff was courteous and attentive, and the Salon is gorgeous!
Stephanie continues to do her magic and my hair color is amazing! Would not go anywhere else!
I have been going to NY NY Hair Salon for over 15 years and extremely pleased with the staff knowledge, hair cutting and color skills, professionalism, and customer service rendered by all the staff. My hair stylist, Sherie, is the BEST!!! She is very attentive, a master with hair color, and the best hair stylist I have ever encountered.
I called to say i could not make my appointment because my allergies are so bad and I didn't think I could wear a mask. I was trying to be safe during this awful time- they immediately charged me $81.00 for my missed appointment-thoughtfulness. Too expensive anyway, good luck with your exceptional customer service.
I've been a customer here for 12 years and absolutely love this salon! The staff are always welcoming and friendly and the service is always fantastic whether it's the hair salon or spa. I would highly recommend this salon to anyone. My daughters and husband are also loyal customers of New York New York salon!
I spent a lot of time researching salons when I moved to Frederick, I am so glad I chose New York New York Salon and Spa! Cole was amazing, he really listened to what I wanted with my hair color and style and it turned out perfect. The customer service was above and beyond, I highly recommend this salon!
I had a very horrible experience, they had no clue what they are doing , I told them the color I wanted turned out I had totally different color , told them I was not happy at all , they said they will re do my hair the following week , I called them more than 6 times finally I spoke with the manager Lisa w she said that she can do nothing about if I wanna come back I have to pay again for the re make, they ripped me off for $380 I was stupid to pay the whole amount but I took their word that they will re do it for free .. I wish there is less than one star,
Friendly staff, beautiful old building and nice interiors. I've had both facials and hair services done and have been very pleased with the quality of the services and the results.
I am so pleased that I was referred to New York New York Hair Salon to Mary Louise. She is the best! I love how she does my hair, especially the color. She always has the best suggestions when I want something new and is always look great! The salon and spa is beautiful and customer service is excellent.
I recently had a haircut with Stephanie and a facial with Maryam at NYNY. This was my first time getting a facial at NYNY because of past bad experiences. My skin is sensitive and I am allergic to many products. Maryam gave me a wonderful and very relaxing facial and my skin felt so soft and smooth. We talked and she explained to me a lot I didn't know about "my" skin and suggested some things I should be doing. I will be seeing her again in a few weeks and intend to schedule a facial each time I schedule a cut. My stylist, Stephanie is fabulous! I love that she is someone who actually cuts just a small amount off when I ask for it. I am trying to grow my hair and thanks to her it is longer than it has been in quite some time. Stephanie listens, guides and talks me out of crazy colors and for all that I am thankful! The entire staff at NYNY is just the best. It is a very welcoming place and on top of that they make an excellent cup of coffee. If you ever go to NYNY you'll never go back!!!