Reviews of Andrew Nuri Hair Studio (Hairdressing)

Josh Lantern

I was recommended by word of mouth to get a haircut from Andrew. I will definitely be returning! Had a bad day? Andrew will definitely put a smile on your face. this man is a legend! And let's not forget to mention the fire playlist he's got going!

Taylor Dias

Everyone was super nice and they were very efficient. Did everything I wanted with my haircut and made sure to check in with me through the process to make sure I liked it.

Devi P

I’ve been coming to this salon since it opened and in fact I’ve had the owner do my hair since I was 16 so this is a 30 year relationship that I value. I now live in California and always come here for my hair when I come back in town a couple of times a year. He is often one of my first calls! I trust him with my hair and for him to tell it like it is when it comes to hair. He is honest and truly cares to make people happy. I’ve had him do my hair for many special occasions and he accommodates my schedule which is important to me when I’m on a time crunch which is always the case.

Zain

Andrew Nuri is the most charismatic person I have ever met, he really cares about how you feel with your hair. Best hair salon I've ever been to, I strongly recommend going here. My hair has never looked better thanks to Andrew!

Gil Dobro

Had a great experience and it was genuinely one of the best haircuts I've ever gotten. Asaad was the one who cut my hair and he was great! It was a little bit pricey if you ask me but the result was 100% worth it! thank you for the great experience

Truska Safiey

I walked in without an appointment and Jasminka helped me right away. Gave me a warm welcome and gave me a trim. She cut the perfect amount because most hair salons cut so much off of your hair for just a trim. Love her

Sarvin Bahar

Amazing and friendly stylists. Everyone was so joyful, welcoming and also they understood everything I needed. Ali knew exactly what hair type I had and made sure I don't walk out with red hair. Jasminka was amazing with the cut, color and style. I will definitely go back

Angela He

Amazing hair cut. Beautifully done and a good time. Wash and styling is included with cut. Price is very good for how well done it is.

Adithyan Ranjan

It’s my first time at Andrew Yuri and definitely not the last. Got a clean up done for my hair. The stylist was very welcoming and friendly. She understood the needs and recommended styling and tips. We had an amazing conversation and I look forward to being there for the next appointment in a couple of months!!

Zain Esmail

Great haircuts and friendly staff! Will be back again for sure

Jv Land

Andrew and the staff here are the best in Town, I've been coming here for 6 years now. Once you pay for A REAL salon haircut, there's no going back to the cheap 20$ ones. Super friendly and super professional. 10/10 would come again

Sonia Hosseinzadeh

I had an amazing experience both coloring and cutting my hair at Andrew's salon. Andrew's team are very dedicated professional artists. I am very pleased with their service and looking forward to my next appointment. If you are looking for a team who understands what you actually want for your hair, I highly recommend Andrew Nuri's salon!

Richard Williams

Andrew Nuri gives a great haircut! I had walked in and was not sure what haircut I wanted, Andrew sat down and listed out some options and suggested which would look best. He did an incredible job and goes out of his way to ensure that his customers feel they are getting an amazing service. Best place for a hair cut in Waterloo

Chandu Subramaniam

Amazing service! This was my first time getting hair highlights done, Gabi was extremely helpful with her suggestions. My hair turned out great and flawless! Thanks Gabi :) Gabi took my suggestions and also helped me decide the perfect color for my hairlights and hair length. 100% recommend this place for anyone looking for any kind of hair service.

Diya Burman

This is hands down one of the absolute best salons I've been to in my life. Me and my partner have been going here for 3 years now. I've very specific tastes and requirements of my hair stylist and at this point I don't even need to tell Andrew what I need. Andrew is a genius and an absolute sweetheart. You can never be sad in Andrew's company. Same with Jasminka, another hair stylist in the salon: Her cookies are to die for I hear haha! Go to Andrew's without a second thought. Whether short or long hair Andrew knows exactly what your face needs. They have top notch equipment and products. They are extremely clean and Andrew himself has a lung condition so he has to and does take lots of extra precautions in the salon and follows all the covid protocols. Enjoy your visit!

Krishna Chaitanya Potharaju

Me: I need an undercut and blah blah blah Andrew: Say no more Result? Freaking amazing! Loving his work????????

Umar Khan

Well i had an average kind of a experience. They are very nice people but i felt while cutting my hair they were in a hurry and also what i wanted, I didn’t not get it so I won’t say i am satisfied at all. He was kind enough to do the beard as a complementary for free but he was rushing with the haircut, sorry not satisfying as much as I expected.

Rebecca A

Andrew is an amazing stylist! I watched him working on my hair in awe. He did exactly what I asked him to. You know how sometimes you tell a stylist you don't want to take length off and they take length off anyway? He actually listened to my request! Kept the length and layered my hair perfectly. I have wavy hair and they made my hair pin straight to ensure that the layers fall where they should (it's otherwise hard to see this when hair is curled). They have this really cool flat iron that uses a combination of steam and oil to condition the hair while straightening. My hair is extremely soft and not dry like it usually is after flat ironing. Like watching Edward Scissorhands, only where the haircut turns out perfectly! I'm so happy to have found a great stylist in Waterloo.

Ayda Celik (The Healthy Foodie)

This is one of the best salons I have ever been too. Andrew does such an amazing job and the only thing that matters to him is his clients satisfaction. He will do everything to please the client! He also knows what is best for your hair and uses amazing products to keep your hair healthy. My favourite!

teresa gw

First time visiting, got a haircut/wash by Andrew today and he was absolutely amazing. His skills showed and he was so bright and enjoyable to chat with. Definitely coming back

Luke C

Came to my first haircut here after an unenjoyable experience with First (Last) Choice. Andrew cuts hair quickly and with a great attention to detail. He is confident while cutting and takes pride in his work. Prices are fair, and there is a student discount. Loving my haircut, will be coming back when I need another!

Seyra K

I love coming here to get my hair done. I never leave disappointed. Great atmosphere and amazing turn outs on hair cuts, color and treatments. Professional and clean, life time client for sure. Nuri is a real pro with years of experience you can see with every client that steps out of the salon.

daniele canney

Ali is fun and engaging, and gave my kids great cuts. He even fit us in to correct my daughter's color when it was faded due to a water quality issue on vacation! Fantastic service!

Tabitha Van Bruwaene (On Track Ventures)

Love this salon. Gabby is amazing. She has been my stylist for over 20 years. I live in Florida in the winter and Grand Bend in the summer. She is worth the drive!!! Never go anywhere else ????

Abhishek Arya

Really professional….love what they do master of their work. Highly recommended.

Andrea Gies

Jasminka!!!!!! Amazing at cutting, and styling! The salon was super friendly, upbeat, everyone welcomed me and made me feel like they knew me. Walked out LOVING my hair...I will 100% be back! This will be my salon!

Nirali Patel

Jasminka cut my hair..It is awesome. I loved it. I would really recommend this place for haircuts.

Aaron Zomer

I’ve recently moved to the area and after trying out many different barbers, etc. I found my go-to spot. From booking the appointments to the quality of each haircut, the team really knows what they’re doing. Andrew is very professional and pays very good attention to detail every time he cuts my hair. I’ve been going on a bi-weekly basis and every time I go the delivery of quality is top notch. I would highly recommend Andrew Nuri Hair Studio to anyone looking for a great experience. Edit Feb 24 2021 - I'm still impressed every time I get my hair cut. I usually get my hair cut by Andrew, but I've also had Gabi and Jasminka cut my hair, and they all do a fantastic job every time.

何治

This studio is awesome! The owner is the “professor” of styling and I always ask him for advice about hair. I dyed my hair twice here and the results were pretty good. The price is reasonable. Highly recommend.

Lena Ahmadi

Andrew DOES miracle! Went to him with extremely damaged and broken hair (from somewhere else), after 4 sessions of treatment, my blonde healthy hair is back! My sister and her husband have been his customer as well from 10 years ago. All of us are very happy with his excellent work. Brilliant professional with an exceptional service and perfect time management, who creates a feeling of being lovingly looked after! We definitely recommend him to everyone, any type of hair, any age, any taste,...!

Abdulkaiyum Shaikh (Ab)

Nice place to have nice hair cut in Waterloo Region. Staff is friendly and gives good advices specially Jasminka. Definitely visiting again soon!

Dharvi Verma

I got a haircut at the Andrew Nuri Hair Studio. Jasminka, Senior Stylist, is amazing. She gave me a lovely haircut and styled my hair perfectly. Thank you, Jasminka! I think the hair studio is great and I'll be recommending it to my friends.

Bella Z

I thought because of the great reviews here I would have a good experience. I was in shock as soon as I got there. No masks, the guy there was blowing his nose didn't even put the tissue in the trash just on the counter, touching everything. I was honestly grossed out. I ended up waking away and not getting my haircut. And the way he was talking to the other hairdresser was kind of rude. Zero regrets.

komal josun

It was my first time visiting them, the staff was great and was super friendly. Jasminka attended me and I really loved how my hair came out. This would be my new to go hair place from now on. Definitely recommend.

Katya Stanko

Amazing place, everyone is super friendly and professional - Andrew did my hair and he was very experienced and knowledgeable. Very accommodating as well, went in for a full colour dirty blonde to very light blonde - and he's let me test out shampoos and conditioners best suited for my hair. Pricey, but well worth the results!

james

Best hair cut iv ever had ???? thank you ???? sorry I forgot the name of the wonderful lady that cut my hair .

David C

Dropped in while I was in the KW area. Andrew did an excellent job. Not only was he accommodating, he was very fast and careful. I generally don't have great experiences getting my hair cut, but this was an exception. I'd be happy to trek from Brampton to Waterloo to get my hair cut again.

Lemon Bombed

This salon had an amazing atmosphere. I had virgin hair I wanted to babylight/balayage into a light brown and Wendy did JUST THAT. I'm extremely protective over my hair so dyeing it for the first time, I had to ensure it was someone credible, Google Reviews did not do me wrong. I was complimented on both the cut and the colour by everyone, Wendy worked on my hair until it was exactly to my liking and answered my numerous questions patiently. You can see she truly cares about her clients. I'll definitely be a returning client!

sriram mulaveesala

I was here a couple of weeks back, my hair all F*cked. Andrew took one look at it and worked on my hair. 15 days through, my hair started getting back to normal. He’s been great, he knows his stuff right. My hair colour, haircut, and perms everything just the way I wanted, in fact, better. The best part never heavy on the pocket.

Lance Pereira

Andrew is awesome and has been cutting my hair the entire time I've been a student in Waterloo. He's super friendly and he's amazing with hair, I'd recommend him to anyone in Waterloo.

Marie Brulé

love it! Ive been twice with Jasminka and she gave me exactly what I wanted and was super kind the whole time. Great for students!

Rishi Chatterjee

Andrew is the only guy who cuts my hair now after my awful experience with Black and White. I went there for 2 years and received razor cuts 3 times. In comparison, Andrew is the type of guy who accommodates his own schedule just so he can fit you in or get you looking nice in short notice. He’s super talented and offers great service. I’ve been getting my hair cut, styled and groomed by him for years now. Definitely recommend his studio! Awesome salon!

Chang Sun

I have been to many hair studios in Waterloo, and this place is my favourite. After my first visit, I never go to other places anymore. They are the best hair studio in Kitchener Waterloo area. The hair stylist Ming is amazing and I really like his hair cut. Highly recommended!!!

Khryzia Pascual

I had an amazing experience in this salon. The entire staff was extremely friendly! They were professional and the prices for their services are very fair as well. I also noticed that they make their workplace such a great learning environment for each team member. They help each other to pursue what their clients ask for. Thank you to everyone. This is definitely going to be my go- to salon from now on.

Ian Vrba

Quick walk-in, was presently surprised with a nice and super friendly atmosphere! People Working there are beyond amazing!!! Jasminka did my haircut, and wow! Got it Right the very first time, I didn’t have to intervene what so ever, she communicated every single idea so nicely, really like this place and I will get back!!!

Sheida M

Updated my review in 2020, deducted two stars: I used to go there once every 2 months for the last couple of years, giving my very long to very short hair to the artist hands of Ming and Wendy. Both of these stylists always surprised me with how awesome they did the job, making sure my hair looked flawless in every angle. However, I guess Wendy left the salon a long time ago, and Ming stopped working at the location so I couldn't book a haircut with them the last 3-4 times I was there. The new stylists are capable and good, but they rush you into accepting what they quickly do for your hair (and I guess that is called marketing skills...). Overall, I feel like the service is not as great as it used to be and I am going to start searching for another salon to go to.

Brittany H

This is a great salon! I have thick and difficult to manage hair. I have not been able to find a stylist I like in the last ten years. After going to Wendy for my last two haircuts, I know I have found the person I want to stick with! She asks the right questions and always manages to give me exactly what I’m looking for - I even think I told her my hair was perfect last time! The pricing is fair and the atmosphere is very laid back. I highly recommend Wendy and this salon.

parya khoshroo

308 lester street branch: I really love my new haircut! Honestly even my hair colour was not that much beautiful as it is now. Gabbi is also very Nice, I love her personality and they way she cares about you and what you really want. ❤️ A million thanks Gabbi ❤️

Alice Wong

Jasminka did an amazing job -- all I wanted in a haircut and more. She listened to and understood what I wanted, and kept me involved each step of the process. Often hairdressers will cut hair shorter than expected, but she kept it the perfect length while adding layers. Also super impressed with the round brush job -- so much so that I don't want to wash my hair this whole week.. time to invest in dry shampoo ????

Tyrez Hawco

Ali, the owner always does an amazing job! Just had a cut and colour done and it looks fantastic as always. They make it really easy to book an appointment and the service is always quick and friendly. Price is not bad considering they do the most professional and best job I have ever seen. I would highly recommend. Gabby has also cut my hair a few times as well and she is really amazing too! Honestly everyone who works here is talented and skilled at what they do!

Sherry K

Andrew was endlessly accommodating, and it really showed that his clients' satisfaction was his top priority. Thank you for being so patient and making my first hair coloring experience so pleasant, I would definitely come back to his salon to get my hair done again!

sahaz malhotra

Gabby did anAMAZING JOB! It was my first time getting a hair colour done, i love my hair!. Hands down the best hair salon experience.

Kathryn Schnarr

I visited the salon for colouring. It was my first time visiting and I had a great experience. The staff were super friendly and the sylist who coloured my hair, Wendy, did an amazing job. The prices are also very affordable. The owner Andrew is very friendly and the staff work great together as a team. This made for a very fun, professional and comfortable atmosphere in the salon. I will totally be coming back for my next cut and colour!

Tejasvi Pal

I went here to get a hair colour. The service was good but they charged me double of what was initially quoted. I wouldn't have gone here if I knew what they were going to charge me double. It also took them 2 days to bleach my hair and had to go in the day after to fix it. The 2nd hairstylist was lowkey rude and disrespectful

M LozS

Went there based on the good reviews I read here. I went there for a hair cut and highlights and... I didn't get the hair style I wanted. The highlights are ok, but now after $250+ I'm not satisfied with the way I look, so I'm looking for another stylist who, hopefully can cut my hair and give me what I want.

Petar Loncar

Ali is very good at his job very fast and knowledgeable. I recommend him if you want your hair done professionally

Caroline Chan Ying

Went there for my first haircut in Waterloo. Really friendly staff and great service! 10000000% would go again. Price is a little high in comparison to other places I've researched. I recommend booking an appointment through a call as some days can be busy. Update: I go to the 308 Lester location now. Gabee is amazing! She talks to you before starting anything. She listens to your concerns and proposes options that can help with your concerns and makes sure you are comfortable with how you feel with your hair.

Gretchen Luo

Gabi does an amazing job on balayage! I’ve been coming back to her for two years. She’s nice and professional. It was a really nice experience!

Erica S

This is a very belated review. Jasminka did a great job with my hair. I'm happy with the highlights. The only thing to be aware of is that they won't tell you exactly how much the price is going to go up as they're doing your hair. I was told that the upper end for highlights would be around $200 something before my appointment and the final price ended up being around $350 and that was with a "discount" of $50. Overall though, they did a good job. You can definitely trust them with your hair at least.

Daniel Mateus

Courteous and professional staff! Great salon aesthetic and service make for an excellent experience. Andrew and the other stylists are not only friendly but incredibly knowledgeable and efficient. A lot of other places don't know what to do with my hair but I received a great personlized cut that is considerably better than I've gotten at other places in Waterloo. Will be going back for my next haircut for sure.

chelsea t

Went here after a poor hair dye job which ended up with me having yellow streaks in my hair. Andrew (owner) was so kind and completely changed the colour of my hair. He did such a great job with the ombre and cut. You can really see the care him and his staff have for their clients. Excellent salon

Somi Lim

Got my hair done by Jasminka today. She did an amazing job, I’m in love. Staffs were also very kind. Overall, an excellent experience :) 1) Before (sad quarantine hair) 2) After

danijela ninkovic

Jasminka did an exceptional job coloring and cutting my hair. She listened to all my wants and needs and she did an amazing job. My hair looks great. She is very knowledgeable and professional. Very pleasant and lovely experience. I highly recommend to all

Vas Nitu

Went to Andrew Nuri Salon , for a hair cut, and I was impressed by the professionalism, cleanliness, and friendly atmosphere in the salon. Andrew did a very good job, a very stylish haircut. Highly recommend the salon.

sandy keane

Fantastic salon. Andrew and Jasminka are so friendly and funny. Jasminka did a great job on my colour and cut.....will be a repeat customer for sure. Thank you for such a great job and overall salon experience.

Gwen F

I have been going to Ali for a cut and color for several years now. He is the best!!!!! He is able to cut and tame my curly hair, which is no small feat. I also have severe allergies to hair dyes, but Ali was able to fine me a hair dye that does not cause me to get any allergic reactions. I love Ali and the staff at the hair studio! Prices are very reasonable especially for the amount of time he spends with you. I 100% recommend Ali and his amazing hair studio.

cindy yang

I had an amazing experience with Andrew! He was extremely knowledgeable and attentive and talked me through different options as well as very useful tips and tricks for my hair! I've been getting compliments on my Balayage all week! Overall, the staff is very friendly and this was a very enjoyable experience. :)Price is very reasonable comparing to any Hair salons in Waterloo.

dwbi -

I haven't gotten my hair done here but I must say the owner and receptionist are very very kind hearted people. My friend and I were stressed because our electricity wouldn't work at home and we had a physics lab due and they let us use their printer for nearly 40 pages. He didn't even hesitate to say yes or say a word to us. He was very kind and generous. There were many customers at the salon and their hair looked amazing. This place has excellent customer service and from what I saw they do a really good job on their clients. Next time I need a hair cut or anything done to my hair I am coming here. Update: I got my hair cut from here and it was probably one of the best hair cuts i've received, everyone is super nice and I felt very comfortable here. Yolanda is an amazing stylist and gave me exactly what I wanted!

Shafayat Shawqi

Amazing experience dyeing my hair for the first time! Everyone was super helpful and friendly providing really good advice to help me decide my style. I had no previous experience of carrying a different colour in my hair and after today, I feel very confident about trying new styles. Definitely going to be my regular hair studio in Waterloo.

Tina Thorne

I have been going t oAli for 13 years. I wouldn't trust anyone else to do my hair. The entire staff is welcoming and amazing. I would highly reccomend him and his staff for all your hair needs..

Natalie Vuong

As someone who has never considered consulting a hair salon before, let alone in a last-minute situation, the Andrew Nuri Hair Studio gave me such a wonderful first experience. Wendy is a pure cinnamon bun with such attention to detail; I came in to get my hair curled for an event just an hour and a half later from my appointment time, and left with great results. She took the time to listen to all my concerns (mainly my split ends, rip) and adjusted accordingly (whilst giving me hella moral support), and even gave me a bit of serum to tame any stray hairs as my walk home thereafter was a super windy one. Definitely going to be coming back for all my hair concerns! Amazing staff and great environment!

K S

Got hair colour done … Color faded in just 1/2 month and spent around 200$…. Poor service

Silvana Battaglini

Jasminka is amazing!!! She is very knowledgeable and has amazing skill with cutting hair. She did wonderful curtain bangs and knew exactly how to cut my hair so that it suited my wavy hair!! Definitely would recommend going here!!

Kristie Vucic

Jasminka is absolutely amazing. I went to the salon for the first time last week and was very impressed with the service. i did not feel rushed at all and jasminka really took the time to ask me what i wanted. i was nervous as i was colouring my hair for the first time but the balayage she did looks amazing. i am getting so many compliments on it! she was also very friendly which helped passed the time while you are just waiting for the colour to be done. the rest of the staff at the salon were also very friendly and joking around with each other which made a very positive environment. i would 100% recommend this place.

yuchen Zhu

The staff there are and have been absolutely amazing! My whole family goes there for hair cut and colouring for 8 years now. We always get amazing service, the staffs are very friendly and professional with amazing price! We have always been so amazed with our experience. Thank you Ali (Andrew) and everyone!!

Sabrina Hajo

I had a haircut for the first time with Jasminka, and I'm so happy with the way it turned out! She listened to what exactly I wanted and always double checked with me before she made any big cuts. She's also super friendly and great to chat with! Overall great experience.

Wen B

Friendly staff and warm atmosphere. Very professional! Haircut is amazing. Andrew takes his time to listen to details what customers want to make sure that you leave his salon happy. As well, his staff are very friendly. Will recommend this salon to my friends and will be back next time!

mustafa deeb

Jasminka and Ali (Andrew) are the most skilled hair stylists you'll find. I've never once left disappointed with my haircut and I always have a great time chatting with them. Treat your hair right and go here!

Erika Groves

I came in with boxed dyed hair that was orange. Jasminka was able to do a beautiful job on my hair. She returned it back to my original colour and then completed a blonde balayage. The results were astounding, it looked very similar to the picture for reference I had showed her. She was patient and careful during the long process, and overall I am very happy with my experience at Andrew Nuri Hair Studio.

Rosa MD

Wendy did such an amazing job! She really took a great care of my hair. Her scalp massage was soo goood. She gave some recommendations for my hair cut and I'm glad I followed it. My thick hair is not annoying to me anymore. Finally found a good hair cut place in Waterloo.

Zsolt Tanko

Waterloo is a bad place for a guy to get a haircut. Next time you're walking around in public, keep an eye out for men with fresh cuts: they almost all look like robots, with absurd rectangle hairlines and a uniform length increase from there to the top of the head. They're the easy cuts to give, they're lazy, they require no talent or receptivity to what the owner of the cut needs or wants. This place is exceptional, in both senses of the word. When I got my first cut here the stylist I saw, Ken, listed to what I wanted and then delivered! I came in with clear photos taken following a previous haircut in another city and asked for the same cut. It had an aggressive fade and a hairline fit for a human, which he did without problem. Since that first cut, I've only gone to Andrew Nuri, and Ken and I have played around with the fade, the length, done more intense and more simple cuts. He's excellent at what he does and I've never been anything but happy with my hair. The studio is clean and slick and has a good atmosphere. All the stylists are both lively and professional, and the cuts I see other guys getting always look good too. I can't recommend Andrew Nuri enough.

jason berry

I went to the salon for the first time was very impressed with my hair colour.Andrew is super friendly person he really cares for his clients I highly recommend you to go there

May Ni

I always get my haircut here by Ming!! He is an amazing stylist, and I love having conversations with him! Went here recently and didn’t see him, not sure if he quitted... so I started going to another salon. Thanks for the service I’ve had here!

孙东玮

Yesterday I had a haircut in Andrew’s barbershop. It was such a good experience that Yolanda and Andrew gave me the best haircut I have ever had in Canada. They are pretty professional. They can meet all your request and needs, too!

Anushka Birju

Jasminka did my hair today and it was a wonderful experience. She was very attentive to what I wanted and always made sure to check in with me. Definitely went above and beyond. I highly recommend getting your hair done by her!

Elishah Vang

Not much is needed to be said. As the results of their work speak for themselves. I have been here twice, and as always is an absolute pleasure. The results were stunning, and I could not have been more happy with. The staff is very friendly, and are deeply passionate in their craft. They will go above and beyond to meet the needs of a client. Making sure your hair is as desired. One of the best experiences I have had. I will definitely be back to get my hair done.

Yeliz Sherifali

I always look forward to my appointments at Andrew Nuri Hair Studio! Ali is an energetic, personable, proud, precise and meticulously clean salon owner. He is the first to welcome you in, all while ensuring that your experience is nothing less than perfection! The attention to detail is immaculate. The salon is spotless and sparkles as brightly as every client’s smile that walks out of the salon. For a fun, comfortable, and quality experience, I highly recommend this salon and their stylists!!

Teena Haggy

I just received another cut and root touch up with amazing results as always! Gabi is the best stylist by far! I have been her client for many years. If you are looking for a new stylist I would highly recommend her.

sierra motzek

I had a wonderful experience with Andrew! He did a great job colouring my hair and it turned out just how I wanted. He was so friendly, definitely would go again!

Emma Ehrensperger

I will say that my hair looks great but the experience was mediocre. not only were the entire staff not wearing masks but they were all yelling and very unprofessional for the entire time I was there. when it came time to brushing my hair after a wash, I had two people yanking on the strands practically ripping the hair out of my head. on top of this, on the phone they told me I'd be paying $150 but at the cash tried to get me to pay $360. glad they could fit me in last minute but if you are looking for a high-end, calming experience, wouldn't recommend