Reviews of Divine Hair Studio (Hairdressing)

Betty Jo Penner

Love this salon! Rachel is the best stylist I have ever had.

Shawna Stacey

I always go to Divine. My hairstylist is amazing.

Melissa Price

Friendly & talented staff. Great atmosphere.

Rachelle Conboy

Absolutely awesome environment. Super happy with my hair cut great service everyone was extremely nice. Overall awesome experience!

Debbie Fanjoy

Excellent personalized service. Stylists are very knowledgeable and take pride in their work.

Sam Bozsik

Kathy and Alex have been my stylists (Kathy currently) and she and the staff stay current on trends, taking continuing education to bring new, exciting styles to the salon. Always a relaxing, fun time in the chair ????

Lisa Kimmett

Absolutely amazing colour and cut by Gabby !!! Love it

Jim Perry

Good people great service and fair prices can,t say a bad thing about the place

Ashley Arnold

Great friendly and knowledgeable staff!

Rita Woodburne

Always enjoyable; Cathy does a fantastic job and the rest of the staff are always pleasant and welcoming. Highly recommended.

Joëlle Babcock

Awesome!!! Love my new hair stylist, sooo knowledgeable! Will definitely go back.

Michelle Hauser

I've been going to Divine Creations for nearly 10 years. They take such good care of me and my whole family. The service never gets stale, I always get top-notch cut and colour, as if it were my first time. My son says Cathy is the only one who is ever allowed to cut his hair. They are friendly and real and I always feel the genuineness of their desire to make every customer look his/her best.

Pamela Zätterberg

Divine Hair Studio is centrally located, easy to access and well worth the visit. Rachel's become the only person I trust with my hair. She listens and offers the best care each and every time I visit. I always feel well cared for and appreciate the time the team takes to make each visit 'divine'.

Heather Cormier

Love the girls here and they did a great job on my daughters and mine hair

Rachel Reid

Love the ladies here. Friendly and experienced.

John Cutler

I use to get my haircut there when I had hair to cut, but I haven't had hair in a decade

Joshua Henderson

Best place to get a hair cut! :)

Tam Amey

I have never been more happy with my hair! Absolutely amazing! Great price and great stylists! Will definitely be back!!!

Erin T.F.

Amazing staff!

amey simkins

Friendly people with beautiful results

Val Youmans

The bomb! Ask for Alex!

Paul Gent

Excellent men's cut and wash. Very pleased with the service and price. Will definately return.

Cathy Wagar

Brianna is the best hair stylist I have ever gone to. Divine is a very welcoming salon. All the staff are very warm & friendly

Darlene Asselstine

Excellent

Simone Pape

This Hair Salon is top notch, it is my favorite hair salon ever, I visited her for the first time yesterday and got my hair coloured and cut, the staff is incredibly friendly and welcoming, the facility was renovated during the covid sit down, they have to separate servings, one side for coloring and the other side (with a brick wall between) for hair styling. The staff is very knowledgeable and I have never been happier. As well pricing is reasonable. You can't go wrong visiting here to get your hair done.

Lisa Thompson

Kathy takes the time to listen to me when it comes to how I would like my hair cut. Always leave with a smile on my face and loving my fresh hair cut.

K Sandy

Poor customer service (first time customer). I went into the salon for the first time to buy a hair product. Without double checking, the receptionist told me that the last older version she was selling me was the same size as the newer version she had on the very top shelf. She seemed more interested in selling me the last version of the product than reaching to the top shelf to double check the size of the newer product that was apparently the same price. When I got home and searched online, the newer version was a different size with a few more milliliters. I called a few days later to ask if I could return to exchange the older product she sold me. She said I could return it and did not apologize over the phone for the inconvenience of having to return back to the store because of the lack of due diligence and effort displayed by her a few days prior. I drove all the way back to the store. When I returned, the lack of customer service continued. Two stylists who were at the front turned around and saw me enter, there was no receptionist, the two stylist did not greet me from their spots, no one said hello or went to get the receptionist or told me that she would be out shortly. I waited for a while being ignored even when the salon was empty (due to capacity limits I'm sure) with 2 stylist in clear view of me-- one washing and one cutting. After I realized I was not going to be helped anytime soon, I asked if one of the stylist could get the receptionist to help me. The stylist then went to get the receptionist from the back after my prompt, she came back out with the receptionist. When the receptionist saw me and made her way to the front desk, she did not greet me or apologize for the product mix up and inconvenience. She just handed me the new product which she set aside and asked if that was the right one. I said yes, thank you. There was no response from her, not a sorry or a thank you or an attempt to regain future business, as I put the product in my bag and turned to leave. It was all very cold. Hopefully this public comment allows management to train staff on better customer service for new customers who are doing a very simple task as coming in to buy a product from a store. In the interim, I will not be returning even though my initial perception was positive from what I viewed online; however, the in-person experience was quite different. There is a popular customer service quote for businesses that explains "Make every interaction count. Even the small ones. They are relevant."

Leslie Sweet

Brianna is the best! She is wonderful with my boys, and does an amazing job!

Rhonda Palmer

Great cut as always! Thanks Cathy

Diane Hossack

Good service hair colour and cut turned out nice

Sherry Morrison

Awesome!!! Best Hair Studio in Napanee

Linda French

I always have a great time when I get my hair cut here and they're always so friendly

Tricia Henry

Did not get the hair cut I asked for even after complaining and going back. Not sure if hairstylist inexperienced or what but i had to go to another salon right after

Rachel Macdonald

Great staff, excellent prices and high quality hair cuts/styles.

Wilbert LaVecque

Excellent serves, quality work. Highly recommended.

Katherine Guitard

Great salon

Britbeau Tee

Very HAPPY! - AFTER My NEW Stylist FIXED,- The BAD DYE JOB That My OLD Hair Dresser DID!!...& She Did a FANTASTIC JOB On the HIGHLIGHTS,..COLOUR & ALL:) THANKYOU KATE!!!...SEE YOU SOON!???????? GREAT PLACE,.. GREAT GAL'S!

Richard Weigand

I have a student cut my hair and a great job. Good service recommend.

Anna Neo

First time at divine hair studio....I will highly recommend Jessie. ..she took the time to address my concerns of my hair that had been destroyed from another hairstylist from another hair salon...I left there with a beautiful cut and feeling much better ...she definitely knows her stuff..well worth the drive from kingston

Gail Reiner

Excellent service and staff!

Frank Walsh

Connie cut my wife's hair and she loved it!

Kelly Richmond

Rachel is the best!

Deborah Riemens

Love it. Best place around Rachel is excellent but so are all the girls

lisa holden

I always leave loving my hair do