I got a haircut and hair straightening at Helena Hair Salon because of the positive reviews. I have done hair straightening for years and I am so disappointed by the services I received from her. So, I decided to leave a real feedback for who wants to make a decision and I wish there was one for me at the time I read the reviews.
1- Misleading:
By giving a wrong service price over the phone for a short hair size above the chin, she started blaming on my hair easy condition:
• Over the phone price: $25 hair cut and $150+ hair straightening(depends on size) = $175
• Total charge: $35 hair cut and $200 hair straightening=$235
2- Unprofessional and weak performance in hair straightening:
She talked to her colleague over and over in other language all the time about my hair but me! She just said that they will working and consulting together on my hair!!! I didn't realize what was going on and it was very stressful 4 hours....
3- Avoid a clear answer:
When I asked directly for hair straightening products brand name and quality, she only equivocated by saying: "It is a good one" and turned the label from the mirror away. I should have made it clear before let her start :((
4- Unwanted hair style:
I can say perhaps she is more of men’s hairstyles. I wanted a simple Bob haircut but end up with a complexed one. Definitely Not happy but it is manageable...
5- Hair damaging:
I take the risk and do the hair straightening willing to wash it, let it dry and go but, as you will see in the pictures, after wash it’s still very messy and so dry which needs blow-drying and oil applying for sure.
In conclusion, I paid $240 and spend 4 hours to have some unknown and potentially dangerous chemical products applied to my hair to make it messy and dry and Not Straight, additional to a wrong hair style. What a heck!…. I found this to be a waste of money and time!