Reviews of Ulta Beauty (Hairdressing)

Tosha LaNell

Finally got my La Base Primer

Veronica

Its pretty easy to find what you are looking for and the crew is always ready to help. Store js clean and organized.

Monserrat Leon

Loved it, couldn't find what I was looking for

Rsx Inked

Always out of brushes when I visit ????

David Wilbert

Great job getting me where I need to go!

T4C0B4C0

Great place. Lots of different makeup brands and tons of selection to choose from would recommend 10/10

Rhonda Jean Fleming

Found so many "GREAT DEALS" during the HOLIDAYS...

Charity Ziebarth

It would be nice - since the mall is partially back open- and there were workers chilling inside with pizza boxes on chairs and gabbing away- to update the signs on your doors. Obviously you didn’t re-open at the end of March (which is all your signage alludes to) and I understand you guys still being closed- but communication is key. A simple- ‘We’re hard at work getting ready for our customers to come back and shop with us’ would do. Just a suggestion.

Sumin Yi

All Ultas everywhere are the same. Low stock, disgusting displays, gross sample/display products. Better of shopping Sephora for a cleaner store

Sinnest

Very helpful workers

Stephani Peña

I love this place, the staff is helpful and there's a good variety of things

Sherry

Great store.

Carlos Gonzales

very friendly and knowledgeable staff who went out of their way to assist me

Sassytraveller Chronicles

It's big but still lack a lot of items compared to other branches.

Claudia Quintanilla

From the moment I walked in I was welcome, my questions were answered in the most explanatory way products were in-stock and checkout was very enjoyable, overall I got well service and came home with products that I really needed.

Ola Tyler

Beautiful. Everything I needed and some things I forgot I needed.

Jazmin Diaz

Way to expensive for me. I'd rather keep buying my make up at Wal-Mart for cheap.

Rubi Calderon

They have everything that I need.

Jonathan Ortega

Nice friendly services.

Linda G

No employees to help, store was messy and register was slow.

C Hernandez

Best of cosmetics and great HAir Stlyists.

Judy Woodmancy

Worst customer service

Pumagurl 88

Great customer service! Very helpful employees! A++++

Catherine Grier

Love this place, they got almost all the makeup brands.

yeye Lasirenita

OMG LOVE THIS PLACE SO MUCH

Aakash Parmar

Nice beauty products

Adry Lucano

Love the store

Denise Peterson

The layout was weird and I couldn't find any workers on the floor to answer my questions.

Arturo Martinez

Decent place

Retherford FAM

Last night I walked into the salon with some extra time on my hands while visiting from out of state to see if they by chance had any openings. Not only did Ros graciously accept me, but she did an incredible job on my color and cut. Her personality, customer service, and skills as a stylist made my night and made me feel beautiful. I frequent the area every few weeks for work and will most definitely be scheduling a future appointment with her. Her kindness to me, when she could have easily not taken me without an appointment, truly made my night, and my overall experience was phenomenal.

Veronica Langmaack ronnicakes

love this place

Shammi W

Love it

Arlett Budna

Staff was very helpful.Even helped with a gift idea. Line was a little long but what you expect in a makeup store. Reasonable price and a lot of varies.

Asli Christy

I was there today to find a perfume for my mom. I found Coach but there were 3 different perfume types with 3 different floral combination and tester was not saying which one was which. I called for help and got one after a while. I found the bottle with her help for the second time even if I had to chase her for help. The bottle had sensor on it and I was not done with shopping. All of a sudden tbe sensor started screaming loud. I was trying to find someone to get the alarm stopped. Finally the makeup lady saw me struggling and took me to cashier. The alarm is still on, crowded store and someone at front told me, we keep it at here for you. It was very embarrassing. I never been embarrased in my life at a store like that. I went back there cause I needed to get it off my chest. The manager apologized but it felt very awful that I just wanted to warn people sensitive like me.

Joy Barrientos

I love ulta in great customer service. The woman krissy very respectful good customer service..

suzy mathis

Wide selection of war paint. If the barn needs painting, paint it up

luis Sandoval

Super nice people. Helps you match shades and whatever else you might need. Ty!

Kristina Flores

Love this place

mayra.b. raya.c

All the make up samples are a complete disaster staff was rude an dismissive only talking to one another ignoring customers

Emmanuel Aubrey

It's a great place for girls. I got dragged there by the Mrs????

Sara Aguirre

Decent selection. Good customer service

Terry Svec

We love the knock off shelf

Jaded Jewelz

Great customer service

Yu Liu

(Translated) Cosmetics store (Original) 化妆品店

Maneki

Standard Ulta.

Elena barron

They have EVERYTHING here. Do many different brands and top quality skin care items here! Sometimes it's hard to find things since it's organized by brand rather than item, but ince you get the hang of it the shopping is very fun.

Roseandra ceballos

Clean with nice staff

Elsa Shao

The employees there were so rude! I went there 1 week ago and I had to wait for so long to ask them about some products. There weren't many customers in the shop anyway, but the employees were just lazy and chatting with each other. The male employee was the first one who came to me and after i told him that I needed help looking for a foundation, he told me to wait, so I waited for another 5 minutes and he passed me to another employee there. That lady was SO rude and arrogant! She talks so aggressively with No smile, No customer service attitude at all! I felt offended with some of her words. Eventually I had to look for things by myself and find another employee to help me. I spent $160 there only because i urgently need those makeups. However, I will never ever go back to this shop again. Worst shopping experience EVER! I don't understand how this kind of business is still alive!

Jessica L.

Ana, Olive, and Kat are the best! The staff is SUPER helpful, when they're not giving you advice, they're offering you a basket, dropping info on deals/promotions, and sharing their personal experiences with the products they recommend you! I know it's part of the job to help but some people help strictly for the requirement, but it feels like the ladies here help because they genuinely want to help! Awesome! Went in for a bar of soap and then I also got a hydrating spray that I was in desperate need of!!!!! I was ready to give up on trying to find a solution for my dry skin, thanks Ana + Olive! ????

Marline Quintero

Staff has improved and are very sweet. I am acknowledged every time I enter and leave the store. Staff is great!

sandra perez

Love my hair stylist highly recommended Miss Maria Rodriguez

Dying Rose

I received a gift card and figured I'd see what this store is all about. Upon entering I was greeted by an employee who asked me If I needed help. I told her that I was new to the store and was wondering If they had plant based and cruelty free products. She looked at me stupid and said what kind. I repeated myself and then asked for hygiene products. She then appeared annoyed with me because I wasn't specific enough. I responded "okay facial products ". She then directed to me an area and said thus product is good and then walked away. While I stood there dumbfounded, like okay...guess she was done with me. Items are over pricey and honestly some products you can find at other stores for half the price they charge. It would be helpful if they would label what section is plant based /cruelty free. Seeing not all of us use the same products as others.

araceli marcelo

(Translated) I'm just because of everything (Original) Me justa porque ay de todo

Ana Karen

Salon people are nice, but it’s packed and generally inefficient— the three times I’ve been there I’ve waited 30-60 mins just to check out. They should really hire more people, at least for rush hours or something.

Kenia Garcia

I went in today for a bang trim. I cut them by myself and wanted them “professionally” done, and so i made the appointment. I walked in, very nice people, but the girl (if i recall correctly her name is Monique) didn’t listen to me at all. I told her I wanted thin, wispy bangs and for them to be long. She said she understood, but proceeded to do whatever she wanted. They came out thick and short; I cant even style them at home. I looked in the mirror and immediately started to cry because they looked so terrible! My mother even cried because they just looked so bad. Please, never let her cut bangs again. I will definitely no longer be returning. (They were nice enough to not let me pay since I was not satisfied though.)

Keana Lowe

The staff is super helpful but not annoyingly so. Because of the pandemic restrictions and safety precautions the beauty techs help you color match as best they can but really make an earnest effort of finding you the right shade and the right product while trying to keep you and them safe. Absolutely adore the staff at this store

JayJay Moon

I was surprised by the AMAZING costumer service experience I had I’ve been to stores before where I’m looking for something and if they don’t have it they don’t check in the back . David from ulta check not only in the back but also looked to replace the item I wanted. I was so annoying and was looking for other items as well and he looked for all them and then he thanked me for shopping with them . I was like no you kidding thank you ! He was the best costumer service I’ve had so far in my life! Amazing so sweet and patient! Thank you!

lupita Ortiz

It was great it just needs to restock on kylie cosmetics

Nuestro Maestro

This store is very busy, but there are enough employees who make the wait shorter. I went in to buy one item on a Saturday evening and was out within 5 min. Thank you Ulta.

Susan Anderson

Love the salon. Have always had a great experience and exceptional results. My stylist is Val.

Matt Aguilar

New manager named Dane is extremely rude, makes up rules to make it harder for you to pick up an order when all i needed was ID. Said i needed a confirmation number which isnt true. Tried to refund the wrong amount on a previous purchase. Slammed products on the table and acted as if he couldnt be bothered to help me.

shruti

Worst ULTA EVER! I went to the store today and the security lady, looked like a hispanic woman was following me literally everywhere. No matter which section I was in she was there. I was actually looking for an Ulta employee all over the store... they literally had nobody. She thought i was going to steal $8 nyx concealer... i myself grabbed a shopping bag and put my stuff in it... then i spotted an ulta employee and ran after her so she could help me find my exact shade as the ones i got before were not right. The security chick came running where I was coz she thought i was gonna do something and started to poke her nose in our conversation telling me what kind of concealers she uses. I am not kidding she was suspicious as hell. After that I was constantly told to wait for the right person to help me just pick the right shade. I was transferred from employee to employee 3 times. Overall If you want to feel discriminated please feel free to come to this store. I love ulta as a company and love their business model just this location was horrible. Go to the Eastvale location, i have been there twice and they are so sweet.

Rolando Lopez

(Translated) It's okay to find a gift (Original) Esta bien para encontrar un regalo

Sharon Scott

I'm not big on make-up but I needed it done for my wedding. I scheduled an appointment with Amanda (skin therapist) for my special day! OMG! She did the most amazing job ever. It was light and long lasting! She explained what she was doing and took great care of me. I will be going back to Amanda every time I need to go to ULTA! Thank you for making my wedding prefect.

Flor Marcial

The doll that helped me was koo thank you

Mandy Anderson

Have everything you need.

courtney lozoya

Some of the stuff there was a little messy but overall they had everything I was looking for and the staff was super friendly. I would definitely recommend going here.

Milinda Bailor

Love my hair

Native Soul

For some reason this Ulta store has a lot more products here.

Savage Pupusa

Very well designed layout makes it easy to find the brand/product you are looking for. Staff is really helpful/knowledgeable when you need help choosing different types of products

Francisco Miranda

Cool

Leticia Snype

I was shopping for items that unfortunately were located at a larger store. The 1 star is for the service not the for the size and stock on hand. The cashier (Amanda) helping me was allowing herself to be interrupted by an off shift associate who was complaining about a customer who needed help as her name tag was off and purse in hand. Sorry associate #2, but you still represent this company as you make rude comments and hand gestures for all to hear from behind the counter and right in front of me. Doesn't make for me wanting to purchase your items. I'll be going to Sephora where an associate would have followed with "I'm sorry ma'am but I can get someone else to help you" this is called customer service. With the associate "helping" me, I had to play guess what store can I find my makeup at. She only stated that they don't carry it but would not follow with "you can find it _____". I pray Ulta follows up with this location and customer service skills. The only good that came out of this visit was my free birthday gift.

Miranda Escobar

I walked in and asked for help as I don't wear makeup and stated the amount I was willing to spend. The women that proceeded to help me tried to sell me 300 dollars worth of products I didn't understand or how to use, and then made me feel bad by saying "your face shouldn't look like that." When I asked her to explain she went on a check list of my flaws and how bad my face was. She worked in the lancome counter and I think her name was Consuela. Consuela you should be fired, the tactic you used to sell me product shows how garbage you are. I will never forget leaving the store feeling so ugly and ready to cry. Every staff member avoided every customer until you ask for help. No one greeted me on the way in.The store is always a mess and I can never seem to find a manager. Plus they watch you like your gonna steal but don't offer help??? Terrible store im never going back The one in Chino hills is a million times better

Tiffany Cox

They have just about every beauty product i cant say i care for to many of the staff due to they seem to be very stuck up and act kinda rude ive never had a worker ask me if they can help me or even offer me a bag but hey i still love ulta its the only place that has my platnum blonde clensditioner

Brianna M

The workers suck at foundation color matching but helpful

Heather Clarke

If I could give less than 1 star I would. I have never had such a bad experience. No customer service what’s so ever. Manager lily and Jessica are horrible. I’m surprised they have a job

Jose Hurtado

Long lines seems like every cashier has to have a whole conversation with a customer , wouldn't recommend men going in their at all

R.N.G G.O.D.S

It was great you should visit there

N Salazar

They have great customer service at this location. They carry most of the things I use.

Alina Vega

I usually would always shop here since it’s so close to my school but recently the two times that I’ve went I have been followed around the store which was really awkward. Not one person said anything to me while I was followed by what seemed like the security guard. Obviously being accused of trying to steal something when that was not the case. I couldn’t even shop and didn’t end up buying anything since I was basically followed until I got out the store.

Monique

Always providing a happy and healthy environment for the guests and the employees and always try to accommodate to their customers at a quick pace, too.

juan jesus Aguilar

Clean and gret atmosphere

Alejandra Cardenas

Love it

AJ

A lot of items were not stocked.

Robyn Mason

They need to hire more staff and the ones there are rude and not at all interested in helping customers. Worst Ulta experience EVER!

Kaley Beltran

Very nice employees.

Victoria Panossian

This is the worst ulta I have ever been to. The majority of the employees are rude, and everything is always out of stock or in a big rearranged mess. If you like being stalked and accused of stealing products, this is the perfect store for you. I would never steal anything, and the new security guard in there heard TWO slow beaps when I walked out of the store. It wasn't multiple alarm sounds. I didn't even steal anything, but he made me wait in the store for a few minutes, "just in case of anything." Lol. This Ulta is just terrible. Good luck shopping in there xD You will get harrassed too.

Diana Camacho

One of my favorite stores to go to, wish it wasn't packed all the time

Gloria S

An employee named Bri was amazing! She seriously gave us the best advice on what products to buy and my girls loved them! She was so patient and super upbeat! She is a gem for that store! Keep up the good work!! She's definitely a role model on how employees should be!!

Richie Beckham

Okay.

Luz Figueroa

(Translated) Recommended. (Original) Recomendado.

A L

A MESS. I asked for help to color match a foundation and one of the employees that seemed like the supervisor, asked another girl to help me. This girl didn't know what she was doing. I told her I wanted to try out a certain foundation and the whole time she was trying to convince me to go for another brand. I was sitting there listening to her to for five minutes only to ask ANOTHER girl to help me. The next girl wasn't any different. A total waste of time; I left there empty handed and completely unsatisfied. A first for me because I usually have a good experience at Ulta.

Tencie Campos

Packed but understandable for the holiday season but very nice friendly cashier :) !!

Cynthia Beltran

Went to get a style haircut and I love it. Maria did an amazing job and she is so sweet. Highly recommend her for your hair needs. Will be definitely going back to her next time.

Raquel

The girls there are very helpful and polite!

Delli Mendoza

Nobody offered to help me after I asked for help the sales girl was not friendly or professional and just wanted me to buy the expensive makeup. Try to make me feel unimportant and not pretty.

Me Avila

My girl likes it ( I wonder why) duh. Like me at car junk yard ????

Victoria Ngô

I somehow prefer Ulta over Sephora. Maybe because it contains both drugstores and high end products.

Lorraine Reddoch

Great

leena fay

Always busy, well stocked. Staff is helpful when u can find them.

Fran Tuttle

So rude! I went and bought the Anastasia creme contour kit and a lipgloss, one of the ladies who worked there was very nice and let me know that there were other lipgloss from ABV on sale so I figured I'd buy a second one and when I left I noticed that she charged me the full price. So after a trip around shopping I went back and told the nappy headed bad makeup cashier what she did wrong and asked if it could be fixed and with a nasty attitude she said they weren't on sale and I told her that there was a sign and a employee who told me. And she said there's only a sale on the single eyeshadows and then spoke into the mix and said "just so you guys know only the eyeshadow is on sale" So I just returned the stupid thing and left. I'll be calling her manager, coporate & leaving Ulta for Sephora because they're always do stuff like this. Sad because I'm only $125 away from becoming a platinum member. Oh well. I would give this a 0 star if it had that option. The cashiers name is Joeann.

Jill Burright

Went into this location on Sunday. All the clerks were too busy carrying on and visiting with people (you could tell they were private conversations) to help anyone. Asked one clerk where something was and she just pointed and waved towards the area it was. Too busy to help anyone. If you don't have the time to help anyone, you don't need my business.

Gabe 1

Great place to buy a lady what she needs in almost every department

Wendy Van Savage

Everything beauty you could ever need, all in 1 place!

Claudia Magana

Ive only been to the ulta in the Ontario mills- its okay, but I'd rather go to maceys or to Sephora , just a lot cleaner in my preference

Joanna M

I find everything I need for beauty. The customer service is great. Girls are very helpful. They have different prices to go with your budget.

karen romero

This Ulta is okay. Just their testers seem always run down.

omg World World

Get your hair done with Maria! She is the best hair stylist!

ely

They had exactly what I wanted in stock.

Larry O'dell Medlock Jr

Nice place ,people were nice & very helpful

Racquel Johnson

Low/NO stock on EVERYTHANG

Shawnda Trent

Waited in line to enter the store. As I entered, I had to listen to a LONG diatribe of rules that I, the person who was going to spend money, had to follow. My mask was slightly below my nose as it had slid down. The clerk told me to pull it up. As I was walking away from her I complied. She then continued to YELL after me and flagged down a security guard to tell me to pull my mask up. At this point I decided that it was humiliating to be told to what to do, especially because I'm the one who indirectly pays her salary, so I left. It was no longer a pleasant shopping experience and I would not frequent this particular Ulta as a result.

Nichole H

Raymond was the absolute best!

Sandra Garcia

I had an appointment for Saturday @ 10 am they called me around 9 am asking me move my appointment down to 12 I said no I need my hair and makeup done before that they still took me in but did the worst job ever on my hair I asked for one thing got something completely different I was not happy with it at all I believe it vanessa that did my hair my makeup was wonderful

Edward Wycoff

Manager was great help

Isabelle Rivera

Great customer service

Barbara Taylor

I love this place ❤

Rose Neilly

Ultra is a place to get your hair done..and Do your face too Nice place to shopping get your makeup shampoo all of it

Patti Homan

Nice place to shop. Friendly and helpful associates.

Jordyn Vasquez

this store is not very good at color matching. staff is nice, seemed mildly organized, but color match yourself ladies! Don't let them pressure you into looking like an Oompa Loompa

Liset Villalta

The best...I have gone to this Ulta for quite some time now. The level of customer service here and help with ordering products, actual stock on hand, cleanliness is beyond the level of ANY of other Ulta I have gone to. I used to go to the VG Ulta- and it’s hit or miss. The Ontario Mills Ulta is consistent. EVERY time I go. No attitude no “issues” just getting me the makeup I want! The manager here is amazing- if you’ve had issues at Ulta try this one- you won’t be disappointed #happymakeuphoarder!

Raul Cuaton

I was just inquiring for a particular brand. Ladies might want to check it out they sell pretty much women's stuff.

Roxane Howard

Still checking on finding my Tree Hut Scrubs Brazilian Brown sugar for my collection, however I adore laying with a selection of colognes

Youngmin Cho

If you have friends overseas that are interested in cosmetic products. Buys some gifts here. Their make up boxes are within a great price and full of fun (it seems ????)

concepcion zaragoza

(Translated) There were no people. That will help (Original) No había personas. Que ayudaran

Wendy Montaño Felix

Could be a little less expensive.

Carmen Borbon

Viktor Is amazing I LOVE my hair he's just an awesome person

Jennie Shipman

Well stocked beauty store, lots of brands to choose from ranging from drugstore brands to department store brands, something for everyone

Amber Bello

Has every kind of make up you can think of. No place has a better selection. I can spend hours in this store. I like sampling and comparing different products and trying different colors eyeshadows and lipsticks.

Tania Villasenor

Great customer service!

Paty De La Cruz

Great price but lacked stock in some products that I needed.

Charlee Martinez

I recently got my brows done at the Benefit brow bar, Wendy did my brows! I just wanted to give a review on how awesome she is and what a great experience I had! She was super sweet and so friendly while I was there! I had a bad experience with my brows at a another place, and I left the brow bar feeling so much better about them and they look great now! I will definitely be back! ☺️☺️☺️

Sofia Rodriguez

WORST CUSTOMER SERVICE EVER!!!!!! I went to this location over this past weekend with my boyfriend looking for some concealer (Sephora didn’t have the shade I needed). After I got the concealer I was looking for I was looking around for a lipstick and as I was looking at some different shades my boyfriend decided to sit down in some stools that were around as soon as he sits down an employee approaches him with a bag and demands him to take whatever “he put in his pocket” out and put it in the bag. He told her that he didn’t put anything in his pocket and then he gladly took his phone and and chapstick out showing he only has his stuff. We get to the register and we get nothing but nasty stares from the same lady and another employee. Never will I go to this location again I will stick to Sephora.

Tana fierro

I recommend Viktor if you need a hair dresser he is so awesome I luv the way he does my hair he really knows what he is doing he is very smart and down to earth ! I've been to other salons and I feel like I wasted my money and time he is the best!

Elizabeth Manzo

one of the staff girls was very rude. She refused to acknowledge my presence when I asked her for help. She also said that she would send someone to assist me and she never did.

adrian Trujillo

(Translated) Excellent shop, take my daughter and wife to buy makeup and they loved it (Original) Excelente tienda , lleve a mi hija y a mi esposa para comprar maquillaje y les encantó

Letrica Bruner

Makeup

Daniel Rivera

Had the supplies I was looking for.

Maha Alfahadi

(Translated) I love Alta but the staff are not helpful at all and I wish the change for the best is not satisfied with the staff treated I love Alta but the staff are not helpful at all and I wish the change for the best is not satisfied with the staff treated (Original) أنا أحب التا ولكن الموظفين غير متعاونين على الإطلاق وأتمنى التغير للافضل غير راضيه من تعامل الموظفين I love Alta but the staff are not helpful at all and I wish the change for the best is not satisfied with the staff treated

Vandella Vicario

The staff is so very helpful and also very knowledgable.

Angel Lee

Had a variety of make up to chose from and no annoying sales person following you around. I will Definetly return.

Itzel Perez

Today Tuesday Oct 19th I went in with tiktok recommendations. I wasn't greeted upon entrance but did later onby another girl. I walked straight to the section of body and was welcomed by Ms Angel. She was and is by far the only ulta employee I see that went up to me and listen to my requests. She went above and beyond to look for an item not on the shelve. I can't belive she asked around for keys to search in the back and nobody seemed to cared until she got another employee who had them. When others were passing by in front of me while I waslooking at the section without an "excuse me" when I was literally about to grab an item was no shocker But I have to say I would come back just to seek Angel. I got everything she told me and when I was by myself looking at other items I felt lost without her. If you see this Angel I will make sure to stop by for Thanksgiving for your kind service!! I'll make sure everyone knows you did more than your job!!????

Thamaris

So much variety, prices are ok

Carlos Carrillo

Everything is overpriced and small I rather go to Macy's where you know the stuff is written real not fake

maria tellez

Bad customer service..attitude was terrible from the lady in the salon. I was not welcome when I walked into the salon and very negative about making time for a bang trim. Awful service. She didnt even acknowledged me.

Holly Geddes

Staff at the Ontario Mills ULTA store were rude and disinterested. I've never had such a negative customer experience before. If you want to purchase something from ULTA do yourself a favour and drive a few extra minutes to a different ULTA location. Don't waste your time going to this location.

Iliana Gonzalez

They always have the nicest employees working there. I'm glad customer service is still important for some businesses.

Juan Rodriguez

(Translated) Excellent service and very willing to help with all questions (Original) Excelente servicio y muy dispuestos a ayudar en todas las preguntas

Beverly Munguia

I was helped by Jasmine in the cosmetics department. She was a life saver! I have extremely dry skin and have a hard time finding products to suit my skin. She completely understood what I was talking about and made excellent product suggestions. She didn’t just try to push products on me like other consultants have done. She really listened and showed me the products that would address my concerns. So friendly and knowledgeable. My skin has never felt better! Thanks Jasmine! You’re amazing!

Cecilia Queti

Great customer service. Everyone there was helpful. Olive was awesome!

Mercedes Angelica Smith-Shoemaker

Love it!!

Alyssa Fierro

Staff here is great. Very helpful. I love coming to this place

Dina 626

I've never had such a bad customer experience like this before. My friend and I were shopping around the store and my friend had literally 2 small items in her hand. A couple minutes later we hear an employee on the speaker saying to check the security footage and we ignored it. We weren’t even in the store for 10 mins, next thing I know, the security(a black woman) came to us with 2 shopping bags asking if my friend and I needed one. What was weird was that she only offered it to us and no other customer. First of all, security doesn’t offer bags. Second of all, employees only offer bags to customers when they see you holding multiple items. My friend had 2 small items in her hand and I was just carrying my shopping bag from pink. My friend was confused because we were heading over to the cashier but had accepted the shopping bag for 2 items anyways. Then the security had offered me one and I declined. She then asked me if I had anything in my pink bag. WHAT ??? Using the shopping bags as a ploy to come see what’s in my pink bag. FOH. I showed her the inside of my bag and she seen it was nothing but thongs. Ha. Then the manager comes up to us asking if I needed help looking for anything. Um if I’m next in line then no, I’m done shopping. Also security had her eyes on us the whole time. Sus af. After my friend purchased her items the security ran to the doors as if the alarm was going to ring. Lmao. If you want to purchase something from ULTA do yourself a favor and drive to a different one. Don't waste your time going here unless you want to feel accused and discriminated. Won’t be coming back to this location again.

Agustin Salcido

(Translated) Assortment good (Original) Surtido bueno

Nancy Guzman

My first visit here 10/7 and it was bad. I asked where the IT Cosmetics were located and all the lady did was point to where it was. The cashier Zharynna was rude and has no customer service skills. Today I visited again and Zharynna was the cashier again and she seems so unhappy. She belongs working at a pet clinic because she is terrible with people. Will never return here again and if they go out of business it will be because of the workers.

Alex Rendon

The Girls in This one R really nice