You have the feddbacks of people who are buying the products of Supernova Salon (Hairdressing) in North Bay (Canada).
To this day this business has a score of 4.8 stars out of 5 and this rating was based on 127 reviews.
As you can see the average score it has is nearly the highest, and it's founded on a very large number of reviews, so we can think that the assessment is quite accurate. If people have bothered to give their feddback when they've done well, is that it works.
As you know, we don't usually bother to write scores when they are positive and we usually do it only if we've had a problem or issue...
This Hairdressing corresponds to the category of Hairdresser.
Amber at front reception is excellent - super helpful and enthusiastic! Highly recommend Jude if you want an excellent hair colour & cut - definitely one of the best in the City!
I had a great time getting dolled up with Alix. She has a great laugh and bubbly personality along with the skills to take care of any hair needs. I will be coming back again :)
I was so impressed with how the salon was set up! I felt safe, secure and very relaxed when I got to the salon. Everything was clearly marked and it was so great to see Bella! She did a great job with my hair as always! So happy to be back! You have done such a great job Dana and all SN staff ❤️
Five Star!!! I worked up the street from Supernova for many years and I don't know why I didn't pop in sooner. My hair was extremely damaged from bleaching my hair for two years and has suffered a lot of breakage and thinning. I never knew such a small change could make such a big transformation. I had a great gut feeling when booking my appointment that I was making a great choice by seeing James. He listened to my concerns, made me feel comforted, we shared a few laughs and the entire visit was very professional and friendly. I felt very at ease and gave all my trust into James. I was listened to and was delivered exactly what I was looking for (and more) I'm so grateful for my new look and I would recommend James to any of my close friends or family. I look forward to seeing him again, and pre-booked my next cut! Thank you!!!
Excellent salon, I highly recommend!
Bella always has done an amazing job of my hair and makes sure I’m 10/10 happy, but today was beyond that. My hair went a crazy colour due to bad water and she quickly came up with a solution and worked with me to fix it. Always nice to see Bella & the team!
Alix did a great job with my hair. I didn’t know what I wanted and she was successful in helping me decide. My hair looks great. Thanks!!
Thank you to the Supernova team on creating a safe and welcoming space for us to come back to. Bella did an amazing job, as always, with my hair. 10/10
Had an appointment with the very talented James, I love how he listens, and does exactly what you want, and the result is even better than what you've expected..
I went to get my hair done for my grad banquette and they did an awasome job i had to come back later to get it fix because of the humidity and they did it even better then the first time and with no charges they are really good!!!
The atmosphere is fun and very inviting. Spacious and clean yet intimate at the same time. There is a warm and vibrant energy from all the staff. Annie is awesome. Friendly, curious, professional and I love my hair. I will definitely be back.
My hairdresser at SuperNova Salon is James and he’s such an incredible stylist! He really works with the texture of my hair and perfectly gives me what I want! He’s so incredible and I love when he shares advice with me while doing my hair! Such an amazing and down to earth person! His hair styling always gets me compliments everywhere I go!
Trish the the best with Color! The salon is clean and safe. The staff at Supernova are always professional and friendly. They are the North Shore's TOP salon!
Wanted to love my experience but it's not competitive enough compared to other salons I've been too- I probably won't be back. My hair stylist was quiet and efficient (which is exactly what I like) however my hair was not styled at the end (i.e. no curling/waves). I didn't say anything at the time but should have. I did like that she listened to me about not going too short. However, with my fine medium length hair, I walked out looking the same as I went in. No harm, no foul but not ideal when spending $100.00. Other feedback that I've have is to greet customers as they walk in, and offer them a drink/seat while they wait. Basic stuff like that was missing.
Wonderful sercvice and great atmosphere at the salon. I will be back!
I popped in to ask about product for my hair and Emily was extremely helpful. She found exactly what I need and took the extra step to have me sit in her chair, used the product in my hair and demonstrate out to use it. Amazing customer service skills, thank you Emily!
Large , clean modern salon with great staff who are talented and friendly !
Very talented people work at Supernova. I always walk out of Supernova feeling special and beautiful. They listen to my ideas and help make them a reality... keeping in mind what works best with my hair, face and lifestyle. They are honest about whether a hairstyle works with my looks and my lifestyle. My colour is always perfect... Dana is a master at her craft. Yes I can say I live by the Supernova motto of "Love my Hair". PS love the new location!!!
Victoria is the best. The place is a bit pricey.
This is my third time seeing Klaudia and she is so amazing!!! I’m so happy that I found her and will continue to see her! She listens to exactly what I want to achieve with my hair and has helped me to achieve much healthier hair. She understands that everyone’s hair is different and because mine is on the finer side- she is always so gentle and delicate! I REALLY appreciate that!!! She really does care about her clients and the integrity of the hair. She’s very sweet, easy to chat to and very great at hair!! See you in 8 weeks ;) Thanks again Klaudia!
It was my first time going to Supernova and this salon is exactly what I have been looking for. The price for my haircut is exactly what I was looking for. I’ve been overcharged waaay to many times at so many salons but supernova just impressed me! I think my hairdresser was Ali and she did exactly what I wanted. I came in for a trim and she knew exactly what she was doing, I showed her a few pictures of what I wanted as well. Very nice and was great to talk to her. I am definitely going to be coming back.
Great service, very pleased with the haircut I received. They have a range of stylists with different levels of experience to match your needs. Everyone was very friendly and welcoming. Would recommend.
Gabby and reception staff were friendly and professional. Exactly what I wanted for my hair too. I will definitely be visiting again.
I love Marie! She did an amazing job colouring and styling my hair. I didn’t realize I could love my hair so much! She was very patient with me as I changed my mind a few times. The salon itself is beautiful, clean and offers great products. The other staff are very kind and professional. This is my new go to place!
Jude is a superstar, she creates fine art, exquisite unique pieces that should be showcased all over social media and in art galleries around the world. Her hair designs are masterpieces for the owners. I know because I am one of the lucky ones she works her magic on. I give her all the amazing stars in the Universe because she lufts peoples hearts and makes them feel great about themselves again every time she works her magic in you. I LOVE HER ♥️
I’m a person who wants an immediate appointment. Feigning loyalty, I go for the “fix”.Upkeep of my short hair can be costly, so I opt for the lesser, but not always least expensive stylist. On several occasions I left feeling ‘me-so-sad’, EEEH-GAD-My-hairdo=sucks, Lucky for me a junior at Supernova’s has over a years experience. Ive had four appointments so far; junior, junior, senior and back to junior. The results were excellent , each time an 8 or 9 / 10.. Great work, better staff, attentive, confident and knowledgeable.Go forth and be hairppy....mzdlee
Travis is not only a finely skilled stylist and colorist but it’s also so evident that he really cares about people. I’m always super happy with what he has done with my hair. He is a master! Whenever I am in his chair, I have the sense that I could just lean into him. It really says something about his good energy. Thanks Travis for always showing up, it is a pleasure every time. ♥️
I have been a client of Supernova, specifically Travis's, for almost one year now. I can't tell you how impressed I am with this salon, their services & pricing, and both Travis & Dana. They are amazing! I have long thick hair that needed extensive colour work and they have essentially taken me from black to a beautiful warm golden blonde in the past year - without damaging my hair. I highly recommend Supernova whether it's for highlighting, KeraStraight services, colours, cuts,,, they rock!!
This was my first foray into a professional salon - I was thoroughly delighted! It was also my first non-binary style and I commend Supernova for being associated with the Strands for Trans program. As anyone moving slowly through the transition process understands, inhabiting the “in-between” world is delicate and awkward. Having a functional hair style to navigate this precarious period is fraught with challenges but Emily was able to perfect a color and look that impressively blurs the binary narrative. Supernova was a large step up for me concerning hair care services and I’m thankful to have found such a progressive and impressive salon with an equally impressive, talented and caring staff. Best wishes!
Friendly staff. Excellent hair cut but expensive.
James is the best! He did an amazing job with my old sad dead hair ????, I couldn't believe it when I saw the final result, his work is like magic!!! I don't have words to explain how HAPPY I am with new hair cut!!! I should have taken a before/after photo ???? because he did a miracle, seriously! THANK YOU SO SO MUCH, James!!!
WOW! This salon is INCREDIBLE! My stylist Travis was AMAZING & truly gave me my dream hair. I couldn't recommend this salon enough! I absolutely love it!
Dana (the owner) is a incredible colourist and I love my cut every day! Highly recommend her or any of the wonderful staff!
Woo-hoo! Thanks for the great haircut Victoria! My first since the pandemic began - my hair looks and feels great!
Alix was beyond amazing, both in talent as well as personality! She listened to what I wanted for both my hair colour and cut. Lastly, she was kind enough to be truthful with me regarding what can be achieved by my first balayage. Thank you Alix!
Veronica made my haircut such a pleasant experience. Not only did my hair turn out amazing, but she was such a pleasure to talk to. I felt listened to and respected. She went out of her way to share her knowledge well still listening to my needs. I am very happy with the results and will definitely be coming back to see Veronica again. Highly recommend her to anyone that is looking for a genuine hairdresser that has very impressive skills.
I am super impressed! Not often I leave reviews, but I had the best experience at this salon so I felt I had to say something. Everyone was friendly and upbeat and the atmosphere was also great. Annie cut my hair and she did an amazing job; she was very good at communicating and made sure I understood what she was gonna do with my hair. I love it!
Bella knew exactly what I wanted and was really friendly and accommodating. She did an amazing job on my hair and I left so excited about my new cut. My hair feels so much lighter and actually has a style (and she knew what I wanted without me having to show her a photo from Pinterest). She suggested a ton of hair products and styling tips that would work well with my hair. I told her I was leaving but if I come back to North Vancouver I'd definitely come back and I wasn't lying! Great job Bella.
First time there. Alix was phenomenal - made me feel like a friend right from the start. The hairwash and the head massage was awesome and she did a great job inspite of the fact that I was in a mask - recommended me something that will suit my face cut and my hair needs. She checked with me every step of the way and explained in detail what she was planning to do. Wow what a difference. Thank you Alix I feel great and will be coming back. I might want the length shorter but I'm going to wait until I wash my hair first and then see.
Love my hair! Super happy ????
Great atmosphere and staff! Reasonable prices. Highly recommend. Thank you Klaudia for a great haircuts over and over again!
Gabby is a super star ???? This was my first haircut in Canada, and it was very stressful to try a new hairdresser. But Gabby made sure that it was a very special haircut for me, was very attentive and gave me a lot of good advice. I love my new haircut. Thank you! ❤️
They’ve got little to no respect for their customers...I booked an appointment with Victoria 10days ago. Just received a phone call saying she’s sick - hours before my appointment. Things arise, yes... But the least they could’ve done as call me in advance out of courtesy. Not only have they merciless ruined my plans, they’ve also left me little to no time to find a replacement. I would avoid them at all costs!
Great Salon. Professional, efficient - all in all a wonderful experience. Most importantly expert color and cut .
Supernova has been my 'go to' Salon since it opened and once again, my hair looks fantastic! I have very long hair and will only trust the Supernova team to Cut, Foil, Style and Colour (Balayage, Elumen). SIMPLY THE BEST AT EVERYTHING HAIR!! p.s. Thanks Ally for a Great Job this time xoxo Update...latest visit August 26th 2020 Trish is honestly the BEST. She is helping me transition to my natural grey and her color and cut is perfect! Excellent with long hair and really listens to what you want....#love your hair with Supernova Salon, you can't go wrong.
Emily is so great!! I feel like my hair has some life and personality now ????
This was my first visit to Supernova. My stylist did a great job of listening to my concerns and goals for my hair. She achieved our goal without causing further damage. Looking forward to continuing in the process with her and the friendly staff at Supernova.
Love my hair, looks and feels so, so much better than before! Will definitely be back to the salon, and will definitely be back to Zuzia!
Just went for a trim but I left feeling like a million bucks ! The first hairdresser Ive been to that actually listened to me and gave me exactly what I wanted.
I put my full trust in Veronika to do what she thought would look good to my tired and long hair. and I loved my hair at the end of my appointment. Thank you so much!
Went there for a hair cut, Marie was great. Super fast, friendly and professional! Will be back again.
Poor quality, high procw and not professional at all. I had the worst experience of my life getting my hair dyed in this salone that has 5 stars review.
This is a really great salon with super hairdressers!
Always a wonderful experience at Supernova. Best salon around.
The people are very polite. The were very patient with me even though I wasn’t very sure what to do. I love my new look. The product they use has high quality as I can tell. I will definitely go back
Best salon ever. Everytime I go in I leave feeling like a million bucks. Staff are excellent, professional and also fun! They really know their stuff, so you are never disappointed.
Gabby is great!
Annie was great! She was lovely to talk to and very nice, friendly and so talented! I love my haircut and can’t wait to book back in with her again! The salon itself was clean and kept social distancing guidelines.
James is awesome! He has a great sense of humour & always does an amazing job ☺️
The staff here are amazing! Always warm and friendly at reception and Trish is fabulous ! I have been seeing Trish for almost one year now and I appreciate the prides she takes in her job. She is a true perfectionist and is always honest in her advice about your hair. She takes the time to understand what you want and executes flawlessly! Supernova is a true gem on the north shore. Love this place #loveyourhair
Supernova is amazing. Bella is the best ever, super chill and gives an amazing cut and/or colour. Nothing is better than trusting someone completely with your hair.
Love my blonde highlights. Victoria was amazing ????
I have loved Supernova since I started going there three years ago! They offer excellent service and amazing colour work. Now with their new digs, they are definitely poised to be "the" salon to go to! I would highly suggest going there to anyone who wants a great beauty experience!
After lockdown in March, I wanted a drastic change with my hair but Veronica provided a wonderful consultation to ensure I would be happy ~ I was above & beyond thrilled with the outcome :) She especially blended my unruly undercut that was growing out. Thanks so much Veronica! Check out her magic on Instagram @veronica.hair.narrative
Simply the best ..
I have been here twice now since I've moved to North Van and have had such a great experience both times! They have the best customer service and the staff are super helpful and friendly. I made the mistake of going somewhere else on a whim recently just for a trim and they butchered my cut... so I'll most definitely be going to Supernova from now on!
Awesome people, great price and fantastic quality work.
We saw a stylist in training and she was fantastic! She literally spent hours with my daughter to help her get the exact look she wanted. I’m so grateful for her kind words and patience, the final look is quite stunning and exactly what she had hoped for.
Annie is fantastic! Kind, professional and patient I always know my hair is in good hands with her. She makes the best recommendations to keep my hair healthy between appointments too.
Dropped in for a cut. There were literally zero customers being served and 5 hairdressers standing around. They turned me away. Said they were booked solid.
Dana knows exactly what I want and I always love my hair after visiting her!
I've been going here for a few years now, and it is by far my favourite salon I've ever been to. I love my stylist and the overall vibe is very welcoming and inclusive. A very talented team, so i would highly recommend.
Brilliant Bella. The colour of my hair actually didn't need as much work as we had planned for. Bella's approach was 'less is more' and I'm so happy with the result. I really appreciate a stylist who trusts her intuition and experience to create the best possible outcome. On top of this we built out a plan for my hair that takes me into next year. I'm so happy! Thank you, Bella. xJacquie ps Even my teenagers said my hair looks great!
Very Friendly and professional.
Best Hair Cut, Best Ambiance, Great Location. I highly recommend Dana Lyseng and her amazing team.
I love my new hair and my new look. I had balayage with Dana, she's a pro. Everybody loves my new hair color/style. I totally recommend the salon.
I've been debating on writing this review for 6 months now. I think that now, I definitely see the full effect of my hair and I can give a full and honest review. Over the summer, I started feeling down about myself and I wanted to make a change. I had long, thick, middle eastern hair that was dyed black but fading, so you could see my old hair colour underneath, and I wanted to cut it all off and dye it a different colour. In September, I went and saw Emily for a cut + colour. I made it very clear with what I wanted(an almost caramel-honey brown balayage with a shoulder length cut. No layers, just textured ends) and she said we could achieve it. Come the day of my appointment, she tells me that it's going to take multiple sessions to get the colour that I want.. Not a problem, just wish she had told me in the consult so I didn't get my hopes up. She colours my hair.. And I don't see a difference. At all. My hair looked the exact same, maybe just with the colour brought up a bit more. My friend, who came and visited me during my appointment, said she didn't notice a difference either afterwards. She then cuts my hair... And it's nothing I wanted. She gave me layers in the front of my hair,(which was the one thing I said I didn't want, because layers make me look older and they have always take forever to grow out with my hair for some reason.) my hair was totally uneven after the cut. I looked like a middle aged woman, mind you I'm not even 20 years old. I absolutely HATED my hair. It felt like she didn't listen to me at ALL and just went with what she wanted. I was too anxious to speak up as well, but I kept looking at the reference picture and praying that it would somehow look like that. I went home and cried and debated getting my mom to give me a pixie cut so that it would at least all grow out somewhat evenly. Fortunately, Dana, the owner heard about how disappointed I was and offered to cut my hair for me for free. There wasn't much she could work with without making me look like a complete fool, but it was good enough so that I didn't look totally old. Emily completely butchered my hair with that cut. Usually, with my hair, it grows about an inch or two every month and I'd have to get a trim maybe every 3-4 months. But I've been having to trim my hair every month to make sure it's growing out evenly. I'm SO disappointed with Emily's work. Her Instagram looked promising. Maybe it was my mistake; trusting an apprentice with my hair texture, but I didn't expect her to completely mess my hair up! :( I'm not too disappointed about the colour, because I ended up dying it dark brown 2 weeks after, just because I couldn't stand looking at myself, it's more so the cut that really screwed me over. If you have the same hair texture I do, go see Dana. She's friendly and awesome. She definitely made me feel less ugly. Will be going back to her soon.
I got my hair dyed for the first time by Vanessa and she did an amazing job!!! I am so happy with it and definitely will be back!
My experience with James and front staff was fantastic. What a lovely vibe in your salon! I definitely felt safe, secure and valued as a new client. I’m very happy with the haircut and the guidance that James has given me and look forward to a ‘long relationship ‘ with your salon. Thank you ????
Everyone was so friendly :) it was a really nice experience for my first time dyeing my hair, and Gabby did an amazing job!
Supernova Salon is one the best hair salons in North Shore. I have been to this salon several times now and never went back to another salon. Victoria is my hairdresser and she is amazing. She does magic on my hair.
Very good experience! Zuzia was super nice and made my experience really enjoyable! She answered all my questions about different treatments at the salon for my hair, and I loved the way my hair looks after my appointment :) also, the products she used smell very good and left my hair smooth and shinny (Zero frizz!) Totally recommend! Plus they have all the safety against COVID in place, I felt very safe :)
I love my new hair, it was really time for a refresh! Emily was great as always, very skilled and knows exactly what to do after just a few questions. So good to have a trusted hairstylist to go to! The new pandemic protocols were very well though out for a safe but also enjoyable experience.
Easy and friendly
Cute place, great service! No major complaints really but a pretty simple haircut costs 86 bucks with a junior stylist. I know they are environmentally friendly salon which is pretty awesome and part of the fees goes towards their recycling program. So I would definitely recommend but if you are looking to spend a bit less money on your hair than you might want to look elsewhere
Claudia is an excellent stylist. She did a very good job to style my curly hair and provided excellent tips to style and take care of my hair after the hair cut. I would definitely recommend her for any hair cut or styling.
I really loving Jude - she is both super talented and cool ????
I love my hair again, thanks to Dana and her fabulous salon. Taking care of her staff and clients in the best way and still offering top notch service. Dana has created a great Salon to visit, filled with talented stylists and great products. They are busy, Dana especially, so book well in advance and don’t try to change unless you can wait weeks.
Just left the salon and needed to write a review because Katalina was amazing!! I honestly never had someone cutting and styling my hair so perfectly.
Gabby exceeded my expectations. I was searching for a salon near my workplace and I decided to try this salon based on the online reviews I read. Gabby was friendly, professional and knowledgeable. I was extremely impressed with her service - you can tell she listened to my haircut request and made sure I was happy with the cut. She also recommended a hair mask that my hair would benefit from - so happy I purchased it because it truly makes my hair soft. I was super happy with my experience with Gabby and my first visit at Supernova salon. This is now my new go-to salon! See you in 6 months :)
Fantastic and friendly service. Great experience from booking appointment, to in store greeting, hair washing and scalp massage and of course great ????. Love it. Staff was welcoming and service is amazing. Love it
Again, an amazing experience at Supernova. I have been going for almost 5 years and still make the drive all the way to North Van just to visit.
Tonisha is a hair magician! I do nothing with my hair past wash and blowdry bangs but she makes it so I don't have to do any more. The colour is spectacular (even the most picky people in my life who are against dyeing hair love it), and the cut is juuuuuuuust right. EVERY TIME.
Vanessa is a fantastic stylist and colourist. I always love what she does. The staff were so friendly and nice! I will definitely go back.
Bella and the Supernova Team were amazing as always. As a client on their first day open after Covid shutdowns, I felt as comfortable and relaxed as possible. They took every measure to ensure the safety of everyone in the salon. Not to mention my hair looked fabulous after. Thank you!
My first experience with Supernova and I'm so happy!!! I have lower-back length hair and because of this, getting my hair done is VERY expensive. I was absolutely thrilled with the pricing of 3/4 head balayage!! Michaela was attentive to my concerns in regards to dying my hair (damaged, thin) and was able to capture what I envisioned. She's friendly, talkative and talented! Amber at the front desk was wonderfully helpful and professional, a total pleasure! The salon is clean, modern and well laid out. The products smell great and leave your hair feeling amazing. Overall I really enjoyed my Supernova experience and will be returning again! 10/10
I love everything about Supernova ... the stylists, the environment, the services and the products ... have been going to Dana for 15+ years and she is nothing short of amazing. Totally satisfied and my hair always looks great. This is not the kind of salon where you walk out looking great and then can never get it to look like that again. They train you how to be able to create the look over and over ... until your next visit! Highly recommend this salon! October 28, 2020 - James did an excellent job with my hair ... as he always does. A lady stopped me and said my hair looked like Adele's from SNL this week. I'm pretty excited about that! but she also asked if I had extensions ... which I do not but I told her the Keratase products that I have been using for over 5 years have really made a difference to the health and look of my hair. Thank you, James and Dana for making my hair look great every day!
Fantastic experience!! From the thoughtful and knowledgeable reception staff to the brilliant artiste that was my stylist. The salon goes above and beyond protective measures and I felt very safe having my hair done despite the current pandemic. Thank you Bella for your spectacular hair rescue. My blonde hair and I are so very glad to have found you!
Diverse and creative, really enjoyed my First Experience.
Great place! Great staff!
Gabby does such a wonderful job on my hair, visit after visit! The complimentary custom Kérastase treatment offer spurred me to book another appointment sooner than I had planned to and I decided to have a more drastic cut than normal! I'm so happy with the results, and just wish I could show it off more! This is a great salon, and I will continue to visit in the future!
Last time I had a beautiful haircut like this was years ago. Emily was not only talented, she was very welcoming and kind. She gave me a beautiful and fun yet professional look. I love my hair, it's really fun to play with it. Great hair salong.
Is supernova expensive? Yes, definitely, for anything more than a basic cut. Do they do a fantastic job? Abosolutely 100%. I am impressed eveytime I go to supernova with increasingly out-there ideas for my hair. Their expertise on colour is invaluable if you're going for a big colour change, and they will 100% make sure your final product looks and feels great. The stylists are all super warm and excited for you in any endeavour you want to undertake, but will also be honest with you about what the process will look like and what itlli do to your hair. All around, I've only ever had positive experiences at supernova and haven't found any other place I'm as happy with, despite the cost.
Emily has been doing my hair for several years now, she always knows what I want even when I can't fully articulate it. I would definitely recommend her to anyone who is looking for an awesome stylist and person to do their hair in North van. Everyone at the salon is always professional and friendly. Its Its always a happy hair day when I walk out of Emily's chair ♥️
State of the art talent, knowledge, professionalism and the attention to detail is unsurpassed. Trusted and skilled beyond belief :stylists, colourist and support staff. The most welcoming and beautiful salons in our city, hands down! You NEED to go here. TAKE MY MONEY!
I saw Shanda-Vayle today and she did an amazing job! She is super lovely and is did a great job with my colour and cut. I was especially impressed with how she listened and figured out what would would work best for my hair to get the desired outcome. I would definitely recommend her, especially for blonde hair! The salon environment was really nice and clean, and they use good products.
I was very happy with the lovely job Meghan did with my cut and highlights! Thank you!! As well how accommodating Meghan was, to make a person of size comfortable. Everyone I spoke with at the Supernova were extremely friendly and welcoming! A very inviting and welcoming Salon!
Excellent Salon. Professional, but not sterile. Fun and funky, but in exactly the right way. I went to see Jude, and I have nothing but good things to say about her quality and service. Other staff members helped with washing hair, blowdrying, and overall service. I am not one to spend money at a salon, but Supernova is worth it.
I had an absolutely amazing experience at supernova salon. The atmosphere was kind and relaxing, I never felt pressured while choosing my colouring and hair cut which was really, really nice. The building is gorgeous and the staff are amazing!! 11/10 I’m not going anywhere else to get my hair cut and styled from now on!
Emily is incredible. Every time I get my haircut she always delivers. I've never gotten a bad haircut from Emily, and I will continue to see only Emily for my hair.
Trish is my stylist, and she is amazing! I totally trust her with my hair. She listens to my likes and dislikes and make great appropriate suggestions. She is very professional and has an extensive knowledge in hair colour, treatments, styling, cut and tattoo cosmetics. She is very talented and I highly recommend her. I also had a perm over a month ago with Dana. It turned out fantastic. I am still learning how to style it; Trish showed me ways of styling it; it’s working very well. Overall, the staff are very pleasant and professional in person and on the phone. It’s a very relaxed environment.
The hair dressers are very sweet and understanding. Klaudia invested a lot of time with my hair and did whatever she could to accommodate during the lengthy process. The results for my hair are amazing and I couldn’t have asked for better! I showed a picture of what I wanted and it turned out better than that- what are the chances!! So happy- thank you so much Supernova!!!!
I was most impressed with my first visit to Supernova Salon. Between the professionalism of my stylist, Jude, to the amazing customer service of the front desk staff, I was made to feel welcome and I loved how my new hair colour turned out.
Gabby just gets my hair and makes it look and feel great every time! And the salon is doing great at taking social distancing very seriously so the appointment feels safe. Thanks Gabby!
Jude is the best it’s a lot words will said from me, she so warm lovely person and her hand is magic, I just so happy with my hair all the time back from supernova salon, like I said my hair like lions arrive in salon LOL , after jude touch my hair It’s become super (Supernova hair) I have amazing hair color and healthy looks FABULOUS ???? Love you jude and thank you so much supernova salon and team ???????? XOXO
The team here are super incredibly talented. I had a lovley experience.
ShandaVayle is amazing! She has been my hair stylist of choice for 5+ years. A true hair artist. She got me to the blonde I love, the haircut that suits me and back to healthy curls! Thank you ShandaVayle!
Just had my first appointment here and loved every bit of my experience with James. The service was great, the atmosphere was warm and welcoming, the ambience was very pretty and elegant. James was very attentive and knowledgable on his craft. Looking forward to visiting again.
It was my third appointment with Trish and same as always it was great. She is so professional and caring.
This is by far one of THE BEST salons in North Vancouver. I had the pleasure of working here for a little while and have been a client more than once after that. All of the stylists are super talented - I've never seen any terrible work leave this place. The level of professionalism at this salon is top notch - they always make you feel like royalty :) Thanks again for everything Dana and Dora - you have a fantastic business here and I love my hair! I would recommend these guys to anyone any day!
Bella was amazing as usual!! Left absolutely loving my new hair and excited about my new products, recommended by Bella. Thank you for providing a stellar experience yet again!!
Supernova Salon is very modern, clean and inviting. The staff is extremely welcoming and friendly. This salon is definitely a gem! There are hair stylists, and there's Shanda Vayle....she's a true stylist/artist! I travel from Richmond to North Vancouver to see her that is how much I trust and love her work! I have been seeing Shanda for years and will only allow her to touch my hair; I highly recommend her for not only color, cuts but styling as well! She has the best personality and our appointments are always filled with lots of laughter and sharing stories! I can honestly say I have never left the salon after Shanda has done my hair where I have been disappointed with the results. I always feel beautiful and like a new person!
I went in with a haircut that had grown out from a pixie almost 2 years prior wanting a complete reshape, some thinning and some texturing, Trish did an amazing job, and was very relaxed and welcoming. She had some good suggestions for maintenance going forward, and she walked me through each step as she did it, making sure I was okay with everything. Super pleased with my hair! Definitely will be returning.
James did an amazing job on my hair! I am so pleased with the way it turned out and have gotten many compliments on how great it looks!
If I could give this place more stars, I would. I wasn't sure what I was expecting, I've kind of been bouncing around salons since I moved to BC and haven't found the right fit for someone to keep my red hair fresh. Supernova is pretty close to me, so I thought I'd try it out. Hands down, the best experience I've ever had getting my hair done. Emily was my stylist and she is just an absolute gem. She let me know the price points of each part of the process and making sure I was ok with them before continuing with them. She was so friendly and made sure I was taken care of and also having fun for the entirety of the appointment. The results are honestly amazing and I've never been so happy with my hair. It is a bit on the pricy side, but for me, there is no price tag on feeling like myself. I'll absolutely be returning to Supernova, the staff was amazing, the salon is clean and everything about it is great!
It's a good spot, particularly during Covid, they have good practices in place, you'll feel comfortable. I've had a few men's cuts there, a little of a mixed result, but overall good. Every stylist is different, and I'm particular, so I can't hold that against anyone there. Gillian was my most recent stylist, she did really good job, we had a good conversation, overall it's a pleasant experience and atmosphere.
James you Rock ! Love my keratin smoothed low maintenance hair
Great staff and space. First time at the salon and the hair colour was perfect. Thanks Mathieu!
Everyone will get tired of the same review from me. If you haven't yet tried this salon, you absolutely must - you will love everything about the experience. From the welcome when you enter the door, the friendliness of all the staff, whether you are their client or not, and of course, what we all aim for, an absolutely fabulous haircut.
If you want some version of a Jessica Simpson blowout- then this is the place for you. But if you have shorter hair, or something with a bit more style, it doesn't seem like the right place. I have a chin-length bob and the stylist didn't listen to what I wanted and I ended up needing to come back for a fix (that didn't help) after my bob was turned into a bob-mullet. I won't go back.
Great service, friendly and very informative! Very clean and lovely salon.
Trever is an amazing artist!!! He’s a very nice person and very professional He’s excellent at bob cuts !!!! I highly recommend him !!!
wow worst service starts with the first word they say, first time, wanted to make an appointment, the lady picks up the phone, and says " thank you for calling super nova, can i put you hold?" 5 min of dead air, i call back, same thing, so i ask, you just put me on hold and i was wondering, and she continues with a tone of speech that i don't think any one would appreciate, "Well yeah, i'll be back, can i put you on hold??" don't waste your time, few others had bad experiences here, i'll just wait until my own hair-stylist is back.
Alix is amazing as you all know by now. She knows exactly what is fashion forward with hair and can read a personality like none other. Kind, caring, knowledgeable, cool as beans and flexible go with the flow personality wins me over every time. Thanks Alix. Can't tell you how much I have appreciated our brief dry style experiences. ;)
I was desperate for a hair cut so booked into Supernova based on their reviews. They were great! I got an appointment that same morning with Annie who cut my hair exactly as requested - not too much, not too little! The massage during the shampoo was an added bonus and compared to salons in Vancouver the price was reasonable. I will definitely go back even though it is quite a long drive. I have had many compliments since then and I should add that everyone who walked out of there seemed to have a good cut !
Victoria cut and styled my hair. She was very professional and friendly - I love what she did. It was a smidge expensive but I left feeling 100% happy with my cut. Overall the service wasn’t very premium but Victoria’s skills were clearly worth the $$.
Highly recommend this salon for guys. Gillian (who cuts my hair) is awesome!
LOVE LOVE LOVE my new hair! Thanks Zuzia, for your extraordinary service :)
Thanks for helping take my hair to new levels! Always a pleasure. More better lolzz
Emily is amazing! She is always ready to work with what I would like to do with my hair, but adds her own unique twist to make it exciting! She is very efficient, friendly, and just an overall awesome person! I 10/10 enjoy my haircuts with her, and am always really happy with the results!❤️
James is terrific - I've been with him about a year. He's a total pro as well as an interesting person. I changed my style today and he nailed it with excellent technique, some if which I've never seen before. I'm very happy and will be back!
Trisha did an amazing job colouring and cutting my hair. She really listened to what I wanted and then used her expertise to help me get a look I’m extremely happy with. I will definitely keep coming back!
This is the place to get your hair done not only is it a beautiful salon with a fabulous atmosphere that you have the best talent that Vancouver and North Van has to offer! I personally get my hair done by Dana the owner and she is the most talented hairstylist I’ve worked with. She is super detail oriented and explains the process before she cuts which I really appreciate. I have an A-line Bob and it is a very hard cut to do-The last few stylus I’ve had cut my hair really had no idea what they were doing and made a mess of it and so I’m so thankful that I went in to see Dana and now I have beautiful hair that gets complimented on often
I go to the Supernova to see Alix for all my cut and style needs every time. I love her so much she has been doing my hair for a few years now. She is creative and professional, I always enjoy my experience with her. I highly recommend a trip to the Supernova, the place is beautiful and very professional. you won’t be disappointed!
Had my first cut with Alix today. She completely understood my hair woes and I walked out of the salon feeling completely refreshed. Thanks Alix!
Today's appointment was my second time at Supernova and it was fantastic. Emerging stylist Gillian pays incredible attention to detail and is a kind, lovely person. She took the time to chat about my hair at the beginning/asked a lot of questions to ensure we were on the same page, gave a great scalp massage when washing, spent a lot of time thinning it out (I have very thick hair) and made sure the cut was perfectly even. Plus, she was so engaging throughout the process! A few times she asked me to run my own hands through to make sure it was nice and light all around. I would happily book her again. Overall great experience at this salon :)
Fantastic service, very precise and perfect hair cut! Exactly what I wanted. Great price too. Absolutely would recommend this salon.
Alix was wonderful and professional! I absolutely love my hair. At the beginning of my appointment, Alix ensured to collaborate with me by asking about my goals, and then providing guidance/expertise. I am so happy with how my hair turned out!! I am looking forward to coming back soon. I have seen two different stylists at Supernova now, and they have both had exceptional skills and wonderful personalities.
Bella consistently does an amazing job of my hair - and remembers what I do and don't like and suggests options that always leave me beyond happy with my hair. All that, and a lovely conversation every time. Supernova is doing a great job making me feel safe coming in too. You're nailing it!!
Alix was simply amazing ! She is THE blond specialist I have waited to meet all my life. Great staff and awesome vibes from this place. Thank you guys I’ll come back for sure!
Just went to Supernova for the first time and had a great experience! I called in late, they got me an appointment right away and I am so happy with the cut! It was literally the first time I have ever had it cut and styled without having to go home and re-style it myself. Brooke cut my hair. I would definitely recommend her!
Best salon in North Van, best head massage. Annie is my go to girl, but I've had cuts from many stylists here and they're all great and help eachother out to always make sure the customer service is up to par.
My short pixie hair requires technical skill that's hard to find. James has that expert skill without a doubt. So glad to have found him! As an added bonus, James has a beautifully dry sense of humor. I look forward to my appointments with him :)
Zuzia is always so amazing!! I started with a consultation (because my hair was a mess) and she knew exactly how to fix it. It turned out better than I had ever hoped!! 110% recommend :)
Klaudia was lovely! I appreciate how she took good care of my hair. She gave me the result I was aiming for. Thanks, Klaudia for making me feel fab and beautiful. Also, everyone was so welcoming and friendly.
Great service!! I’m coming back for sure!
Very professional. Dana did my wedding hair back in 2014 and it was probably my favourite part of my wedding look. I've been going back ever since.
Best hair experience I ever had.
Katalina did my hair and she was amazing!! I was hesitant getting my hair done as Persian hair tends to be too complicated for most stylists but I'm so pleased with my hair cut and I will definitely be coming back as well as recommending this salon to my girlfriends in the future!
Excellent service and great advice on products tailored to your hair!
Annie is always professional and provides me with a wonderful experience! I highly recommend her!
I’ve been a client since 2005. My new stylist these days is Matthieu. I cut my hair with Matthieu every 3-4 months. I get consistent service and leave feeling like a million bucks. I highly recommend this salon. Staff are trained my Dana, the owner and she is an award winning stylist. Celebrities go to this place, you won’t be disappointed.
Shanda-Vayle never fails to make me feel my best when she cuts my hair, she’s an amazing listener and knows how to make my hair look exactly how I envision it! Overall the best stylist I’ve ever been to ❤️❤️ Highly recommend coming here, the environment and staff are all so welcoming and warm.
Awesome cuts, color, blowouts and conversation. You walk out feeling good and loving your hair.
Supernova is an award winning, highly talented and professional group of stylists on the North Shore. They have big city talent without the diva attitude. Led by owner Dana Lyseng who sets the tone and standard, I will never go downtown for hair again. I have recommended them to many friends who have also made the switch from downtown salons. Can't say enough... Kathryn Lester
This was my 2nd time at the salon and both times with Simran. The salon has a comfortable vibe, you feel instantly welcome. I've really struggled to find a great stylist on the North Shore but I'm confident that Simran is going to be that one. I find her to be patient, and very detailed, which I like and she has a positive attitude and really listens to what you want. I admittedly needed to give my hair some TLC but after my 2nd visit, I'm feeling great about my hair. Thank you!
I am SO impressed with Klaudia’s work at Supernova! She went above and beyond for my thick, curly hair, and took time to ensure I was comfortable. She also listened to my hair goals and did an excellent job of bringing my vision to life. The entire process was relaxing and smooth (a rarity for my hair that knots easily) and I love my new style. Thank you, Klaudia! I’ll be back :)
I had a fantastic experience and haircut thanks to Gabby! Thanks a lot!
Ally takes the time to listen to you, to be sure you're getting the cut and style that you want. Both her cuts and styling are excellent.
Always a delight to come to the salon! Dana did an incredible job on my highlights as usual. The rest of the staff are always friendly and helpful. And in the current pandemic environment, the safety procedures at the salon are excellent. Thanks for a great afternoon!
Normally Travis does my hair but he is off for a few weeks so Tricia stepped in to fill his shoes. She did an amazing job, a true professional and, as always, I left loving my hair. Supernova never fails to make their clients feel like VIP’s !
Simran did an excellent job rejuvenating my tired pandemic hairstyle with creativity and skill. She also gave me lots of great styling tips and was so pleasant to talk to. Looking forward to my next appointment!
Jude was absolutely amazing, I have had long waist length hair most of and decided to chop it above my shoulder. She knew exactly how to handle my hair and give me a cut that would work with my hair type and face shape! I will be back!
Had an amazing experience at Supernova! What a gorgeous salon! Lovely staff with amazing skills and knowledge and some top notch products for sale at reasonable prices. Not to mention the prices for appointments with a "new talent" stylist are amazing and the new talent, Emily, who did my hair is absolutely exceptional. Looking forward to becoming a regular here!
I feel great about my hair now! It looks and feels so much better and I can’t wait for my next appointment to start colouring!
First, I felt welcome at the reception. It is professional and at the same time, very friendly. Not always easy to find a new hair dresser when you’re new in town. I found her at Supernova. It’s Alix. I explained what I wanted and she understood in no time. She has a great personality, a good sense of humour but most of all, she does a great job! I will be back. Thank you.
My 1st haircut by hair stylist, Sheena and the experience was fantastic ... a short sassy bob cut ... exactly what I was looking for! Thank you!
New favorite place to get my haircut!
Alley is a very friendly and attentive person. She is my new hairdresser!!
I've never had any bad experiences with anyone at supernova. Friendly, knowledgeable, and very talented; the scalp massages when you get a shampoo are my favourite thing ever.
My hairdresser is Emily and she is so great. She knew exactly what I wanted/needed without my having to explain too much. I love my hair and I'm giving her all the credit for that. Thanks so much, Emily!
Bella was great! I definitely left with the haircut I had envisioned, but better.
I have been a devoted client since moving to Vancouver. The front staff are always friendly and welcoming. I haven’t ever felt more well taken care of... and Trish is hands down the best hair stylist around. Since becoming her client, my hair has never felt more healthy. I recommend anyone and everyone to come here for all their hair care needs!
Victoria is amazing, my hair always comes out looking great! I love how even though I'm getting it permed I always come out with it feeling softer than when I went in.
terrible experience I had in there, after 4 hours still they couldn’t make my hair the color I wanted which was brown so simple and Victoria she is just not good in color services don't waste your time
Jude is a pro. Precise cut, nice clean salon, worth the money. Recommend!
Taia is a new stylist at Supernova and she did an amazing job! I absolutely love my hair. She's lovely to be around and made me laugh a lot. I would recommend her any day!
I've been going to Supernova for over 5 years now. The stylists are exceptionally talented, services are professional and high quality, and the salon is run beautifully. Their prices range based on the experience of the stylists, and it's transparent and clear. What really makes it stand out from other salons is the overall vibe of the staff. They support each other as a true team and you can tell they love working there, which in turn makes you feel welcome.
Thank you Simran for your great work and pleasant time during my visit! I would love to come back :)
Gillian is so fun and kind and really worked hard on making sure I left the salon happy as a clam! I definitely did and won’t go anywhere else
I have debated whether or not to leave this review and am doing so for anyone dealing with more than just straight forward hair needs. Supernova is an esthetically pleasing salon that sells competency in offering a great service. I never pay to get my hair done but needed help. I had fried my hair using a cap, lots broke off, and I spent months growing it out. I did a consult and was assigned a seniour stylist and told to wait a few more month. I went back to get my hair done and was told that I still needed to wait, but we could put some lightening around the face. The stylist did fine baby lights and in short, did not take into consideration the damaged hair that she was working on. There was one level of bleach used on the entire shaft of my hair, new growth plus the damaged ends. My hair is hard to lift, so I ended up under a heater and my hair was over processed. This was 2 months ago, and the ends of my hair have all broken off where she did the highlights. I now have to spend months growing out my hair again, around the area that frames my face.
Bella understands exactly what I want to do when I explain how I want my hair. I've only been twice but both times I've been in love with my hair. She is such a friendly and amazing hair dresser, I live pretty far but will definitely continue coming because I love her so much!
I feel Supernova has very experienced stylists! The girl who does not streaks is very good!!! I feel safe that she is not going to ruin my hair. She is extremely experienced. On the down side, I recently had an updo done for my son's wedding and it began falling out before the wedding. Extra pins would have really been appreciated. I was disappointed as it was $100 and began falling out an hour after my appointment. I think $100 for an updo is extremely pricey especially when there is not a wash and dry included. Other than that, I do feel very confident with the lady that does my regular steaks! :)
Great service
I've seen Trish, Bella & Annie over the past 8 months or so and I've been so happy with each of them - best colour & cuts I've ever had . Also, unlike other salons, if you can't get in with your regular stylist, at SuperNova they confer with each other to make sure your experience is still great and you don't feel guilty. Follow their Instagram, too, as you can see the amazing things they do.
10/10 Would get haircut again.
Super stoked on my new hair! Gillian listened to exactly what I wanted and I think she actually had a better idea of the look I was going for than I did. I am now at home and couldn’t be happier with the look. Would highly recommend!
I love cuts and colours with Emily! She really takes the time to make sure you’re both on the same page about what you want, asking for clarification to ensure. I also appreciate her advice when I umm and ahh about what I want (so indecisive, sorry!). She also suggested products in my price range when I wanted better than drugstore quality but couldn’t quite afford R+Co. She (and the rest of the staff at supernova) really are the best and I highly recommend. Their covid safety precautions also make me feel safe getting a haircut there. I always leave feeling like a new person.
I love getting to see Emily, she understands my natural hair colour is green but is always up for a bit of "switching it up" with different tones. She's an absolute delight to talk to about other thoughts and ideas. I've missed her over quarantine, so glad to have gotten back.
ZUZIA was wonderful! She took her time and gave the the Royal treatment. The base colour is exactly what I wanted! However, the foils didn’t work, so there is no blonde in my hair which I had expected. I’m hoping they will show through as I wash my hair and the red fades a bit, but I am disappointed that I will have to wait for a while to see them. Otherwise, everything was great!
just perfect
My stylist was Trish and she did such an amazing job with my corrective balayage! She was super friendly, informative, and clearly knew what she was doing. Overall, a very enjoyable experience! I am very pleased with my hair now.
Simran is warm, friendly and very professional. I was delighted that she cut my curly hair dry! She introduced me to some new curly hair products too.
It's great to get a perfect haircut but also nice to go to such a fancy salon where you know you will be pampered. My hairdresser is very good. She always exceeds my expectations.
I've never been able to trust any hair salon with my hair before, until I went to Supernova! I went in with almost jet black hair stained from box dye, came out with the most natural looking strawberry blonde subtle ombre that matched my natural root colour spot on. I would like to thank all of the team for all the effort and time they put towards my hair job!! (8 hours of work) It was very impressing to the team work together to come up with a plan. Not only did they do a great job on my hair, but they explained how to take care of it and even offered products that would help me maintain it. I can honestly say, I've never felt so good about my hair after what they did :) HUGE shoutout to the team!!!
I don't usually do this but here it goes. From the minute I walked in the door I wasn't acknowledged. I understand people are busy but you are in the hospitality industry.There was a women behind the desk with short hair that was taking a payment and once she was finished and the customer had left I expected to be greeted...nothing. She looked at the appointment book and walked around the desk to again not even acknowledge me. I am not asking for a hug JUST SAY HELLO! There was also another long hair brunette chatting with someone right by the door right where I was standing. Nothing from her either. Was there for 5 minutes and just walked out. I have checked out the reviews and thought I would pop in to see what this place was all about in hopes to get in to see someone. I am in the hospitality industry as well and don't think a greeting is to much to ask. It's to bad and I will take my business elsewhere.
EMILY does my hair every time I go there, she does an awesome job, love the place as it is next door to me as well,
Supper Happy with my new cut, many thanks from Matthew, I've got the best hair style as always..
I just got my bi-monthly haircut from Bella. She is a great listener, is quick to give multiple styling tips and I left with a great haircut & feeling fantastic. She has been helping me on my trek to grow out my hair, not an easy one but she's been fab at helping me through it. :)
I love Dana’s Supernova. Travis totally gets me. He creates rich, lush color and a cut that is gorgeous, easy to maintain and grows out like a dream, every time! So glad I masked up and made the appointment.
James was SO lovely and did exactly what I asked for! I'll defintely be back. :)
Supernova Salon is my all time favorite. The Staff not only is very professional but seem to share a camaraderie that is infectious and inclusive to the guest. I feel pampered and relevant the minute I step inside this well designed salon. Most of all, I love the way I look and feel after the hairstylist has giving me a new look, most often exceeding my expectation.
I love coming to the vip events! Trish is the best hair dresser I’ve ever had, I really trust her. All the other hair dressers are great as well!!
One of the best salon experiences I've had. Jude listened to my concerns and communicated her approach throughout our appointment. Very personable, easy to feel comfortable and chat with. Outcome was fantastic. Will definitely recommend. Also, great to see pandemic protocols practiced and enforced.
Great vibe here and talented staff! I was SO happy with my haircut. My stylist knew exactly what I wanted before I said anything! Shout out to Meikala (sorry if I spelled that wrong!).
After 5 years of growing my hair since volunteering to play music for kids at Canuck Place I decided to donate 13 inches of my hair to Wigs for Kids. Victoria was the perfect person to be a part of this journey with me. Not only was she an incredible support through the experience but she gave me a wicked haircut. I feel amazing about the entire experience and will definitely be a returning client after this unforgettable day. Thank you so much!
Although I haven’t been there in a while, Dana & her team are true professionals & they will take care of their clients & their needs. The salon is also beautiful & modern. The pricing is on the high end but then again you are paying for quality work. Went there yesterday & Dana Lyseng the owner & the best stylist in her profession styled my hair. Super cool colours on my hair love it. SuperNova great staff very friendly & courteous, the best in North Vancouver.
This is the best salon I have been to in Canada, after living here for 14 years. Australia tends to have way better quality, and this beats my fave salon in Sydney. Dana is the owner and an incredible stylist, she has won so many awards and travels a lot with Wella. She runs a tight ship here! Amazing service, really good environment and reasonable prices. I have found the prices better than Yaletown and Kits. I get blonde foils and cuts here, love it!
Beautiful space and friendly and professional staff! Great options at all price points. Will definitely be coming back.
Jude is a true artist. I always leave feeling like a goddess. How well her haircuts grow out are a true testament of her flawless technique. Plus she is such a joy to be around. I feel so lucky to have found her and recommend her a thousand percent.
Super Nova is my go to salon!! They are the best! Great owner and very talented staff!!
Been very happy ever since I discovered this salon last year. Ally always make me feel beautiful! All staff are warm, nice and accomodating. Easy to book an appointment. Place is very nice and clean. Very professional
I love the service I get here. Everyone is very friendly and helpful. I always walk away with a great hair cut.
Klaudia is amazing! I’m in love with my new short haircut!! She knew exactly what I wanted when I myself had no clue. From start to finish she made me feel like I was in great hands. I didn’t really know what I wanted beyond length and wanting to improve how weighed down my hair was feeling. She knew exactly what to do and included me in the decision-making along the way. She is extremely thorough, takes her time, and shows great care. I really enjoyed my time with her, she is easy going and great to talk to. Klaudia answered all my questions such as options for covering up the few greys I’m starting to get without having to dye my entire head. Greatly appreciate her service, I will be back to see Klaudia 100%! Thanks so much Klaudia and Supernova!
Dana is wonderful and she brings in great stylists. I've had my hair cut by junior and senior stylists here and have always been very happy with the results They also have really top notch customer service: warm, prompt and professional. Highly recommended.
Gabby is so sweet!! She's very talented and gave me exactly what I was looking for. The salon also took great measures to ensure a safe environment during the pandemic! I'll definitely be going back in the future.
I had a great session with Jude. She's really nice and very creative with clippers. I come here every time I get my hair cut in Vancouver.
Was my first time at the salon and it was a great experience. It was a busy day but everyone was really nice, polite, friendly and professional. My stylist listened attentively to what I had in mind and advised me as well. Overall a very nice, smooth experience- Would most definitely recommend and go back.
Jude is a goddess! I’m always in love with my hair after I see her. :D
Great staff. Great environment. You can pick your staff level of experience, hence your price range. Parking in rear.
I've been going to Supernova for a little while now to see Travis and since I met him, he knew exactly how to treat my hair and give a GREAT cut - he is an expert and is so good at what he does - I never leave without a huge smile on my face - and with fantastic hair. Recently, I had a couple of special occasions, so I went in to see Bella for a blow dry and style. She knew exactly what to do with my hair and had a vision that matched mine exactly. I couldn't be happier with the service, talent, and professionalism from the team at Supernova. Thank you for making my experience so amazing!
Alix is incredible. Got balayage and a haircut and she absolutely killed it. Great service, super excited to go back.
Talented team and they stand by their work!! Thank you Travis!!
Dora is so talented with my fine hair. I’m always happy with her cut and colour. She gave me another amazing cut today, I love it ???? It’s nice the salon has vegan products!
I honestly can’t remember her name but she assisted Gillian with colouring my hair, she was so sweet and kind and was very gentle! Thank you for taking care of me at the salon it was a wonderful experience yet again!
So extremely happy with my experience in this beautiful salon! Alix did such an amazing job with my hair and was very pleasant to talk to. She's kind, funny and sweet! She did such an amazing job with my hair, I love it! Definitely recommend coming here if you are wanting a high quality experience with getting your hair done :)
As always, a great experience. I was also very impressed by the protocols put in place in response to COVID.
Wonderful experience everytime I visit this salon. The staff are very welcoming and professional. Taia coloured my roots today and did a fabulous job. No dark edges around my hairline. Thank you. The big bonus is that at the end, she gave my a wonderful head massage after washing out the dye. Very happy!!!
I first visited Supernova for a consultation with Braden regarding a balayage on dyed hair, where he decided that I needed a colour correction to achieve the results I wanted. I was not given an estimate, however believed that I would be billed hourly for the duration of the correction + the service of the balayage. No one informed me otherwise. After a seven hour appointment, my bill came out to approximately $940 including tax and tip, meaning that the appointment was billed solely as a colour correction. I talked with Dana personally about my concern, where she insinuated that it was my responsibility to have known better. Dana informed me that any appointment with a colour correction will be billed as such for the duration of the appointment. However, based on the consultation I had with Braden, I was misled to believe that the colour correction was quick, and that the emphasis of the appointment would be the balayage. Their salon protocol was never apparent to me. There is evidently a lack of transparency in how her appointments are billed, which Dana was rude and argumentative about.
Absolute best experience in a hair salon in my life. The salon is beautiful, customer service was always available and friendly, and my stylist was completely professional. He gave so much care and attention into my appointment. I have never been happier with my new hair or my time spent in a salon. Bravo.
I was really impressed with Simran. Open to ideas and suggestions, super friendly and of course, provided an excellent haircut!
Really great service and great staff. I'll be back
Very friendly staff and good service. Pricing is little on the higher side, but the service they provide is really good. I am a regular at this place and recommend this place to anyone looking for a hair cut. This is the first hair saloon I have been to multiple times in a row in the last 5 years after I moved to North shore.
The culture at this salon is comparable to the best vibed salons I've been to in New York - I'm comparing them to Marie Robinson Salon in ambience, skill and precision like customer service. The team (and they are a team) from check in, to drink options, to hair wash (scalp massages to die for) are top notch professionals who know how to make a customer feel special and let's talk about the skill level of the technicians that make this place supreme. My hair always looks individualized to me from color matching skin tone to cut not just being the current trend but trended/balanced for my look - but I am always confident the style (cut & color) will be the most current techniques to keep me up with the times. Today I cried when I saw my hair because it was not just what I communicated, but it was above and beyond what I hoped for. Cutting technique I didn't know existed but brought new body and bounce to my hair. Hair color that was warm blonde and perfectly on trend/flattering. To quote, "I have a crush on myself" - lol, I felt that good leaving the salon. I should mention the last time I had a cut and color - both lasted a long time, beyond the regular window and that is a testament to great technique for both. Dana and her team are without a doubt the best in the business.
Very friendly staff, I see James and Veronica and they are both amazing. The salon is well sanitized.
Simran was great, very friendly and detail oriented. I love my full balayage and new hair cut with the beach waves. Thank you!
Despite the current situation and the need for all the additional measures, I had a really pleasant visit! It was really nice to have my hair cut, and to be taken care of.
Zuzia did an absolutely amazing job on my hair! She is so talented and I am so happy with how my hair cut turned out. Will definitely be booking again!
James is a such loving and professional hairdresser. I love my new hairstyle.
I always love my cut from Dora, she is a great hairstylist!
The colour, the cut, the styling. I always leave feeling transformed and delighted with the result.
Great job as usual.
always a great atmosphere and lovely staff, awesome hair cuts too!
Annie cut my daughter's hair yesterday and has turned my darling into a hair-obsessed primadona!!! It was a fun day, with a super cool stylist, and the cut is killer. We'll be back for more!
What is worst than an establishment that gives false information? A business that shows no remorse and takes zero accountability for giving inaccurate information. Disappointed. Shout out to T'SALA salon down the street for taking me in and fixing Supernova's screw up. Will make sure to tell all my family and friends to avoid this place. UPDATE TO REPLY: As I mentioned above, no accountability. How come this information was not given to me when I called THREE times to confirm this person cuts extensions?
Shout out to Simran who did a great job on my hair with her amazing energy and skills. Special thanks to the manager of Supernova salon with her outstanding support and costumer care which made a good experience for me.
My partner had an amazing experience with Gillian ! Lovely vibe , friendly and skillful crew here !
Ally was amazing! She took my loose explanation and inspiration photos to give me exactly what I wanted. It was a lighthearted appointment with many laughs behind our masks. Would definitely recommend to a friend and will 100% be returning when I get my hair done next!
It has taken me years to find a hair stylist that truly listens and understands what it is that I am looking for and how I and my hair function on a daily basis. I have been going to see Michaela for almost over a year, and I always leave loving what she did. From the very beginning, I felt like a team, where would talk out photo's of hair styles I brought, and she would give me her honest feedback. I feel like I am in great hands and a trusting environment. I highly recommend Michaela if you are looking for a new hair stylist, she is awesome!
Trish was the bomb. I have long thick hair and I have had so many haircut nightmares with new stylists. She asked questions throughout the process to make sure we were on the same page and did a beautiful job. Next time I get a hair cut (I don't go very often) I'm going to see her for sure.
Bella did an amazing job with my hair cut - I couldn't be happier with the results! The cut is practical for my lifestyle while still looking great with a ton of movement. Plus I feel like I lost 10 lbs of hair off my head! Thank you!
Jude and Annie are exceptional stylists. Highly recommend
I had a great experience at Supernova. The salon has a great atmosphere, everybody is very friendly and seems happy which says a lot about the business. The service is great, they offer something to drink for example. I had a haircut with Annie who was very approachable and helpful. Definitely coming back!
Really nice place, great people and the service was fantastic! Did exactly what I wanted and fast!:-) Also, great prices.;-)
Dear Shanda-Vayle, You're a very talented stylist, my hair looks and feels fantastic! In addition, I really appreciate the time you took to advise me on the best products for hair loss and grow. You made my day. See you in 3 months. Sincerely, Martha Barbosa
The entire salon is gorgeous and the service is always stellar. Bella is a fantastic stylist, I’m so lucky to have found her! My hair is in such great shape thanks to her and their amazing product line.
Went in for a cut, they were able to tone my hair as well and I love my results, just what I needed.
Dana and I have been on a long and colourful (pun intended) journey over the years, and she has always understood me, taken the time to go over exactly what I want and comes up with the goods every time. I trust her implicitly with my hair: long to short, brown to silver...and she is also just the best person, 5 stars just aren’t enough! ????
Best experience I have had in a long time. Im so happy to have found a new stylist and salon that I will visit regularly. The assistants and front desk staff are awesome as well - great service. Alix was kind, caring and very talented. I am looking forward to my next visit!
I had a incredible experience at Supernova. The stylist fixed my hair colour doing something completely new and different. They clearly take a lot of pride in their customers satisfaction. The salon has a very inviting atmosphere to begin with! Also the front desk girl was very professional and caring, overall there is an extremely warming loving vibe there. Definitely going back!
Veronica was exceptional! She really took her time to make sure my first experience was a good one. After hearing what I was looking for, she offered her professional advice that really worked for me. The hair style framed my face very well. I'm so happy with her service. She's a very talented stylist who really knows how hair works. I'll definitely come back to see her again!
It is always more than a haircut. It's an opportunity to have a laugh. Gillian is always herself - which is perfect.
Fantastic talent and service here! Worth the trip and cost. Had an appointment with Jude who specializes in cutting curly hair. She took the time to ask me what I wanted and provided some suggestions that would work for my hair. Jude was friendly to talk to, professional and extremely knowledgeable in her craft. Left feeling amazing! Highly recommend her for your naturally curly / wavy hair needs.
I've been going to Supernova for three years and have never been disappointed! Tonisha is my main stylist, but I have also seen Travis and Dana. All are magnificent stylists! You will not be disappointed!
Gabby was amazing! I needed a haircut so bad I wasn't even sure where to start but she had it all under control. Not only did she make my hair look amazing and healthy, she was fun to talk to and she had great recommendations for products I should try. The salon felt very safe and clean with extensive COVID-19 precautions.
Katalina was extremely amazing and sweet. She understood exactly what I wanted and went above and beyond with the service. Couldn’t stop looking at my hair because it was soo beautiful. Thanks for caring and being everything I needed.
In September, I had a terrible cut here, that made me extremely self conscious. I won't disclose who did it, as they've had 7 months to potentially improve, and it would be unfair to name her at this point. I had bangs, and the woman who cut my hair made me hate them after a solid year of loving them. I let my bangs and my hair grow out entirely. You can imagine I was wary and nervous to get it cut again, until yesterday, where I saw Gillian, and she made me feel confident again! While the previous woman in September didn't listen to any of my ideas, Gillian literally took what I said and made it happen. She is also personable, unpressuring, and kind. Great experience. Will be returning. Thank you!
My stylist and colourist Veronica is one of the best and most professional hairdresser I have ever had. I am blown away by her colours ability and her attention to detail is superb! Also the hair massage was so good that I almost fell asleep. Thanks again for styling and colouring my hair today. Love it. Ella
5 stars all the way! I came in to Supernova looking for a makeover and Dana exceeded my expectations! Dana gave me hope that I can tame my crazy locks myself being the low maintenance gal I am. I'm so loving with the cut she gave me. I can see she really knows her stuff. Its a lovely space and everyone is super nice. Supernova is going to be my spot for sure. I'm even going back in 4 days to get my first ever dye treatment so looking forward to more pampering. Thank you so much Dana and Team!!
Love the salon , love all the friendly and welcoming staff AND I love JUDE ! Thanks for always fixing my messed up hair. You're the best.
Gabby made me feel super comfortable for my first hair appointment since moving to North Vancouver from Ontario. My hair was in desperate need of TLC since it had been 10 weeks since my last colour and cut. I’m so happy with her suggestions and love how my hair looks! See you next time Gabby!!
I absolutely loved my experience with Ally. She cut my hair exactly as I wanted!
Alix is fantastic! I love my cut and as always had a great experience at Supernova.
Annie always take my lifestyle into account when she creates hair cuts. I always Love My Hair after seeing her. Thanks Annie Great Covid 19 protocols.
A masterful cut and blow dry from James. He's definitely figured out my complicated hair! The blow dry also lasted several days, a real mark of excellence. Thank you!
Alix is amazing as always. Love my seasonal colour tweak. Feeling fabulous.
I have been to Super Nova multiple occasions as I bring my son to get his hair cut with Annie. She is absolutely amazing and always makes him feel really great (he really hates haircuts!) I recently called in to see if they sold a certain shampoo and conditioner and the woman at the reception said yes they had one set left. I asked if she could set it aside and she said yes please come in within two hours to pick it up. When I arrived within the two hours not only did I have to wait 10 minutes while she was on the phone booking appointments while there was someone else working the front desk, she proceeded to tell me she sold it before I arrived. To me this is poor business practise and I would not treat my clients this way. Not only that, she did not make me feel like a valued client.
James is the BEST. He is a good listener and delivers what the client asks and expects. I never got disappointed and I always left the salon happy and looked forward to coming back. He has passion for his job and takes it very seriously and care about what he puts his stamp on it. I highly recommend him. Thank you,
Just moved to Vancouver at the beggining of the summer. I was looking for a new hairdresser on the north shore. Supernova came up in the top 5 and I understand why. Super stoked with my experience!! I did my research and I chose Emily. She is amaaaaazing!! I have curly hair and I've never had such incredible experience. Emily made me feel so good about my hair as well as some of her colleagues. Everybody in the salon was so nice and joyful. Emily is super professional, passionate et kind. She listened carefully to my little story with all the details of how I wanted my hair. She clearly knows what she is doing. We also had a really good conversation the whole time. It was fun! I recommend Emily 100%!! Thank you again!! :)
Katalina cut my hair and did an amazing job. I’ll be back. Thank you!
Did really great listening to me try to poorly explain what I wanted done and made it happen! Best salon experience I’ve had in a long long time.
Jude is the best stylist someone with curly hair can ask for! Love Jude, love her skills, love the salon.
My hairdresser I had for many years moved away. I thought I would try a new salon and stylist. I had heard great things about Supernova so I thought I would give the salon a try. I booked with Victoria. She is fabulous!! She listened to me about my hair concerns; she knew how to work with my hair; she did a fantastic cut and she was really easy to talk to! I have a new stylist and I am really pleased!
Best Salon, hands down.
James has the BEST personality and makes me feel super special when I am in his chair. He knows what I want before I even do :). I'm so grateful for his warmth, vision and skill.
Love my cut and colour! Great attention to detail, and a lot of thought was put in by Ally on how to correct a bad colour I got at another salon. I absolutely loved the experience and Ally was lovely to chat with!
Supernova is professional, skilled, friendly, up to date. Travis is amazing with both colour and cuts, but the other stylists at Supernova also do great work. Always a fabulous experience.
Was fun and easy! Simran was enthusiastic about what I wanted and helped me decide on length etc. Very much appreciated the tips on styling as she was drying my hair! Made my first covid salon experience excellent!
Am actively grateful to Jude, goddess of hair-dressing, for making me feel stylish and renewed. I am never disappointed!
I have had the pleasure of having my hair "taken care of" for years at Super Nova Salon. Dana and her staff are professional and extremely knowledgeable. The new salon is amazing - very trendy and elegant. If you are looking for a new salon - check out Super Nova Salon. A salon that really cares what you need and want!
Absolutely amazing service, great website and very talented staff.
Not only is Trish an exceptional stylist, she is an amazing human. She is a pleasure to spend a couple of hours with while getting the best colour and cut I have ever had. Thank you Trish!!!!
Excellent! Matthieu is brilliant, he listens and knows what he is talking about! Really lovely team!
Amazing experience from start to finish! I am on the North Shore for work and when I lived here, I use to come to SuperNova to see Dana for my hair regularly. I had not been back since moving east, and I booked an appointment with Victoria as Dana schedule was super packed. I was not disappointed! Victoria asked all the questions, and I left it to her professional expertise to colour, highlight and cut my hair. She nailed it!!! I felt like I won the lottery! Will be back in 6 weeks or so, and will definitely come back to get my hair done. My daughter was with me, and had her hair done as well from another stylist, and she too was so pleased! Thank you for being amazing!
Trish did an amazing job with colouring and toning my hair. I love the end result!
First appointment back after the pandemic closure. Amazing to see what Dana and team have done to ensure every guest feels safe and loved! I listened to conversations among staff who were supporting each other to ensure they were working together to sanitize and move around while supporting each other with their guest. No surprise there was such teamwork and positive vibes! Oh, and of course, I love my hair! As always. Thanks Travis! Trina Hamilton, June 4.
Today I went and got my hair cut with Zuzia. It was amazing! She did an awesome job cutting my curly hair short. She also gave me some great tips on how to style my hair! I will definitely come back for a great experience like this again! :)
Such a beautiful salon! I see Sabrina for cut and balayage/ombre. She is the best hairdresser I've ever gone to (her head massages are also amazing). She listens to what I'm describing, looks at pictures and then shows me colour samples to make sure we get the right colour. She so friendly and easy talk to but also lets me sit, relax and read while she applies the colour. The salon staff are all friendly and offer tea/coffee (refills too) right away. The layout of the salon is cool too, with a separate colour area so you're not sitting the same place for hours. The whole experience is wonderful!
Bella was great, very professional. I have unruly, thick hair, and of course, I want what I don't have, loose, beachy waves. Bella listened, gave me some great suggestions, and for once, I came out with the exact hair I wanted. I look forward to my next appointment.
My first appointment with the young and talented Claudia was a great experience from start to finish. She took great care assessing my hair and chatting with me before cutting and styling it. I walked out of the salon loving the way my hair looks. Happy to say I now have a new stylist.
Had a fantastic blow dry with Victoria while on holiday in North Vancouver. Lovely friendly salon and delighted with my hair. Thank you!
Very professional service. Great shampoo, stylist is expert. Love my hair. Wish it didn't cost so much, but every once in a while a person deserves a really good haircut. So do it, it is worth it.
The whole supernova saloon is amazing! Love the atmosphere there! Bella did an amazing job and created a beautiful balayage on my hair! I am in love! I can just recommend it!
Gabby is incredible and did exactly what I wanted! The perfect Blonde is a hard to achieve and I had a goal in mind that she went above and beyond to reach and competent surpass my expectations! Thank you gabby I feel like a new woman!
Highly recommended
First time at Supernova today, staff here were super friendly. They made sure everything was sanitized and really make you feel comfortable. My hairstylist was Marie, and she is amazing. I came in for a hair cut. She understood exactly what I wanted, I had great conversations with her the entire time. She's so personable that it honestly felt like I had known her for years. I was nervous going in as I've had my fair share of bad hair cuts, but after having Marie as my stylist I wouldn't want anyone else to cut my hair. She is amazing, I highly recommend her!!
It was my first time at the salon last weekend and I had a wonderful experience. Very friendly staff. Matthieu was amazing and I absolutely love my hair! He was very professional and explained everything as he went along. I will definitely return!
First time here. Wanted to change my style completly from long to short. Veronica not only took the time to help me figure out what it is I want to change, but also took the time to make sure it's exactly right. What perfectionist, and a pleasure to meet. Highly recommended.
A beautiful salon in the heart of Lonsdale! The atmosphere is warm and inclusive and the shop design is stunningly modern. Dana is a creative force and a master at her craft and has cultivated a unique team of driven and talented stylists. Congratulations on your thriving success!
I had an incredible haircut by Victoria. The layers were perfect. Can’t wait to come back soon for a colour. The salon is so nice and the girls at the front were excellent at setting up my next appointment. See you soon.
I did roots and highlights with Alix who is emerging talent staylist , her job was great and she gave me the color i was searching for years , this salon for me was fantastic and i will be always their client, highly recommended.
I love the new location and vibe in the salon. I've seen Travis for cut & highlights and he's one of the best stylist in the city.
Left as though I was leaving friends. Staff are super friendly, it’s clean and pretty in there. When they wash your hair you’re given a head massage and the first thing Veronica asked me was ‘what does my dream hair look like?’ She encouraged me to wear my hair curly and tamed them so that they were glossy and defined. It’s pretty well priced too. Even though it’s the first salon I’ve tried in Canada for sure it’ll be my go to place now :)
Simran is phenomenal. She completely understood what I was looking for and explained everything she did as she did it. The colour is beyond what I imagined and looks so amazing. I'm recommending her to all my friends!!
She is always the best. Perfect in the colour, cut and styling. A true artist.
Supernova is an amazing salon! I am also really impressed with the new protocols put in place following the pandemic. It made me feel comfortable and safe, and allowed me to enjoy my visit. Thanks so much Shanda-Vayle and the Supernova team, for the amazing cut and overall experience!
Bella is amazing! She listened to my request and used her expertise to create a stunning look. I absolutely love my hair. Thank you Bella!
SUPER happy with the cut I received from Alix! Supernova always has amazing customer service and I keep going because they "get" my hair. Alix definitely lived up to my expectations of the salon. She took the time to understand the challenges I'm having with my curly, greying hair and what I wanted my hair to look like after she was done. She gave me an amazing cut that is going to be easy for me to style myself and shows off my natural...and some not so natural ;-) highlights. Loving my hair again!
Brooke saved my hair!!! I had a terrible experience with my old hair dresser. She cut off 4 inches more then she said, and when i asked for layers, and bangs, and texture...she gave me a bell shaped hair cut, no layers, and a terrible 90's side fringe. I wore my hair up for weeks. I did some research, and decided to try Supernova, a friend of mine suggested it, and it was right by my work. I met with Brooke, and told her my sob hair story, and told her what i wanted, and she delivered!!.....i love my hair now, and it looks great straight, wavy, or curly. It's low maintenance, and i feel and look great!!!...I HIGHLY recommend Supernova!!! Thanks so much Brooke!!!!...i'll see you in a few weeks for a trim:)
The best hair salon I've ever visited. I've been going for several years now and am thrilled with the top notch customer service. Dana, the owner, is an extraordinary colorist (and red hair is not easy!) with great attention to detail. A wonderful experience.
I had an appointment with Bella. She went above and beyond my expectation. My hair was previously colored and highlighted and looked awful. However, Bella did an amazing base color and the perfect balayage on that and the perfect cut to match everything. She created the hair that I love and I had the best experience I have ever had getting my hair done. I have been to so many hairstylists and Bella is by far the most talented. She not only created a masterpiece with my hair, but also helped me relax and enjoy my time throughout. I am so happy I have finally found someone I can sit back and relax and know she will create hair that I will love. I must add my hair not only looks beautiful, but also feels so soft and healthier than before ☺️ Thanks Bella
Great experience at a great salon! I HIGHLY RECOMMEND Supernova! From the 1st phone call, answered right away by front desk Amber (who you can tell has heart & passion for the salon) to my excellent cut & colour by senior stylist Victoria.. I was very impressed. Luckily I got in the day before my birthday... chopping off 12 inches of my hair.. & adding a head full of beautiful highlights!! I felt amazing for my birthday celebration. Beautiful decor, very friendly staff, very skilled stylists. You can't lose booking with Supernova. Especially with people who really care about your experience and results. I'll be a regular for sure!! Thank you Victoria! & Amber. I LOVE MY HAIR!!!
I delayed my review for a couple of days to see how my hair looks after the cut and "resting". I love it!! My stylist, Zuzia, is very skilled, and took the time to shape my cut based on my hair and my frame, which resulted in an utterly fabulous cut! I am excited that I have found a new stylist, and will definitely be re-booking with her!
The salon is nice and inviting. I unfortunately did not have a good experience. I went for a shorter hairstyle - just above my shoulders. After my first visit I realized the stylist forget to trim one side of my hair, so I went back the following week to get it fixed. I wanted to be polite and hoped she realized the error herself. The stylist did not know how to fix it - she was asking me where it should be cut. I was trying my best to show her where I thought it needed to be cut - I told her I simply wanted both sides the same. I ended up leaving again with uneven hair - it is so bad that one side touches my shoulders (and hence flips out) and the other doesn't. Note this was an intermediate level stylist. I will need to get this fixed at another salon and will not return to Supernova. Edit: Supernova offered to have a master stylist fix my hair. Mathieu was great and will book him again. Thank you!
My hair looks and feels great! Awesome experience, would definitely see Zuzia again (:
I've been a Supernova client for about a year and have nothing but positive things to say about this salon. Matthieu is extremely talented and always ensures my short hair is both feminine and sassy! On top of that, he's also fun, friendly and charming. In addition, staff on the front desk are courteous, friendly and helpful. This will continue to be my salon of choice for as long as they'll have me! lol
Amber is amazing. My main concern with my hair is the quality, texture and overall health. She took all of this into consideration during my appointment to ensure my hair was nurtured. She also gave me the best haircut of my life. Thank you Amber xoxo
Very disappointing experience. TRISH was the hairdresser that I was booked for my hair. She was so unprofessional. I don't recommend this woman with no experience.
Had a haircut done by Simran. She had a very positive and helpful attitude. She did an excellent job and gave me exactly what I was looking for and I have a very thick and frizzy hair so kudos to her ????
Trish is amazing! She's the only stylist that gets my hair and does an amazing job everytime I see her!
Best haircut ever!
I #lovemyhair! Simran was amazing to work with and knew exactly what I didn’t know I wanted! Thanks for an awesome experience - the salons Covid 19 protocols were clear every where I went but didn’t take away from my “me” day! I’ll be back soon...
Alix was genuinely friendly and made me feel at home as soon as I got to the salon, got me a cup of coffee, and was super inviting. I've always dreaded going to get my hair cut as previous experiences have left me unsatisfied. Alix really listened to what I was wanting and made sure I was happy and aware with what she was taking off. I love my new hair and have recommended my friends and family to come visit her at the salon for all of their styling needs! Thank you again Alix!!
Well designed salon, friendly staff.
I've been going to Supernova for about 5 years... I moved, but still make the now hour long trek to get there, because I appreciate, love and trust their caring and quality of service. These guys put in the effort to make your experience wonderful. I just had to change stylists, and was nervous about someone new, but the depth of their talent pool is amazing. No one walks out of there looking anything less than their best! High recommendations.
Vanessa coloured, cut and finished my hair beautifully. She soon worked out how I wanted my hair and gave it a fresh look which I love. She was easy to talk to. The whole was relaxed and enjoyable.
James is engaging, witty, and very professional! He discussed everything ahead of time with me which gave me confidence in his commitment to the best possible result. I am THRILLED with the outcome! Well done, James, it was lovely to meet you. It was good to be back at Supernova. You have all worked so hard to make coming back happen safely and comfortably. Thanks. Judith
Best salon I have ever been to. I love this place so much and would highly recommend it!
Listened to my requests, asked and showed me about how much she was cutting. Gave me beautiful color!! I left feeling really great. Thanks!!
Gabby is amazing! My hair is exactly the way I wanted it. Such an upbeat fun environment.
Thank you Dora. You listened and understood exactly what I wanted. Your advice was spot on and I LOVE my colour and my cut. Just sad I couldn’t hug you ???? but thank you for makin n g me feel so safe and comfortable in this challenging time
I wish I could choose a higher rating number. I’ve been seeing Travis for close to 10 years at Supernova and he always makes me feel like a million dollars. I continue to feel great with my hair until my next appt. The cut and colour grow out so well every time because of his master work. He is an exceptional talent and I cannot say enough good things about him. Travis is King Daddy of the hair world.
Great experience! It was my first haircut in Canada and I love the result. Big thanks to Gabby, she did an amazing job! Customer service is perfect, very accommodating! The salon is clean and got a nice ambiance. Also, I felt very safe with their Covid-19 precautions. Will definitely come back!
Dora was excellent
I have been going to Travis at Supernova for the past 5 years. I would highly recommend him as he knows what he is doing with color and hair styling. I always love my hair when I leave the salon. All the staff are friendly and helpful and do a great job.
Dora is very professional and always excellent at attention to details. I decided to make a big change today and brought pictures, she accommodated the cut/style to fit both my curly hair and straight if so desired. Always happy with the perfection of how she styles my hair on my appt day.
Brilliant conversation and left feeling pretty. Thank you!
Trish did a phenomenal job on my hair! The cut was exactly what I wanted and she really took the time to explain how I can grow my length to my target goal and what types of cuts I'll need in between. Would highly recommend.
Shanda is so amazing. Her creativity with colour, cutting and styling skills are top notch. She’s friendly and always listens to her clients’ needs.
Bella is absolutely amazing and always knows what I want my hair to look like before I do. She understands my fear of damaging it yet still desire to go blonde and helps me do that. Bella is a Rockstar!
Dora did an amazing job! This was my first time getting highlights and Dora created exactly what I was hoping for. 10/10 experience!
Travis is the bomb. He did exactly what I asked, I went from long locks to chic French Bob effortlessly. He is amazing. Thanks Travis.
Zuzia took the time to listen to me and understood what I wanted. She was very professional and took her time. She has an eye for detail and ensured my comfort every step of the way. I am more than pleased with the results. I love my new look and look forward to my next visit with her!
Great customer service. However, stay away if you have Asian hair. They do not know that Asian people have dark brown hair (not black hair)!! I brought my 70 year old mom in for her first treatment to cover some grey hair. As an Asian person, she has natural dark brown hair. However, the colour tech dyed her hair BLACK, so she looked like a gothic punk!! The tech defended her actions saying that she matched her hair colour, but obviously it does not match. If you have Asian hair, go to an Asian hair salon as their staff lacks the training for ethnically diverse clientele!!!
Really bad. My friend gave them at least 5 photos as examples and they cut it minimum 3 inches way too short. She had to wait for 20 minutes until she was encountered by one of the staff, the hair cut was done with layers that are extremely uneven and choppy, it's not the requested length (it's short when she requested medium length), not treated properly or welcomed whatsoever, overall just awful service. She was super upset and unpleased. Not impressed and never coming back. Not to mention that they charged her $50. (Hair was cut by Dora)
I am sooooo happy with my hair!!! Feel much prettier with this cheerful look for the months ahead. When the time comes I will come back and ask Dora for exactly the same thing. :) :) :) I was very impressed too with all the safety measures you've put into place in these times too!
Jude is so lovely and is very obviously passionate about what she does and does such an incredible job. I have never seen my natural curls looks so good! I will be back for my next cut.
Literally amazing. I have visited many salons in the area since moving here and this is the first one I am happy with. Knowledge A+, fun , honest, engaged. Take my money Supernova ! Also I found my stylist!
I got a haircut months ago here and not only really appreciated the work but the people were great, too. Today I walked in for a bang trim and was treated the same. Quick and friendly, just the place I was looking for.
Everyone here is so helpful and skilled. Travis is an incredible stylist. So much so that I always see him when I'm visiting from Seattle.
Bella is great! She’s the kind of stylist I’ve been wanting for years.
Supernova is an amazing salon! I love my cut and colour and finally have the style I’ve been looking for! Dana is a wonderful person as well as stylist with a wealth of knowledge who really cares about her clients
My stylist is Vicky, and she does MAGIC! I am neither kidding nor exaggerating. She is the BEST stylist I have ever worked with. I usually go to higher end places for my hair, but Vicky is one of a kind. You just ask her what you want, and she will get it done. My hair is really dark and fine/damaged, and she got me to a very nice blond (the exact colour I wanted) and gave me the best pixie cut which looks very full. On top of her talent, she is very caring. She does whatever it takes to have her clients walk out of the salon happy. Thank you Victoria for your great talent.
Get ripped off and have car towed. Place sucks
So lovely, super interactive and friendly, hilarious to boot! Gave me exactly the cut I asked for! Did such a good job! Love him!
As always, a very pleasant experience and great results. I love my hair, thanks!
This was my first visit to Supernova. James took the time to listen to what I wanted for my haircut and colour. My hair reflects that. I'm very happy with the results.
If you are looking for an incomparable hair experience, Supernova is for you. Supernova is warm, professional and relaxed....they take the time to find out about you and your lifestyle to ensure that your resulting hair cut and colour are just what you were looking for. From the youngest staff members in training to the most experienced, you will be genuinely welcomed whether you come in your gumboots or stilettos! Aside from the amazing technicians and cutters, you will love how your hair is styled when you leave...worth a try right there. Did I mention they have chocolates.....
I've been going to Supernova Salon for several years and I have always had the best hair cuts, colour, and amazing customer service. I would recommend this salon to anyone. I live in Burnaby and I still drive to North Van for the best salon in town!
I had my shoulder length fine hair cut by Victoria yesterday. I have let my hair grow and didn't have any layers in my hair so it was very flat and hard to style. In the past I have been to other salons but never have I had someone who understood my hair so well as Victoria. Most times I would come out and my hair would look finer and limp. Not so with Victoria she is a master and listened to everything I wanted and she delivered and more. In fact when I left the salon I had strangers complimenting my hair saying how pretty and beautiful it was. Very happy I won't be going to anyone else in the future. I highly recommend Victoria.
Bella is a light with her smile and personality she makes getting your hair done a very enjoyable few hours. Supernova always make you feel like family and with the current world we are living in , it is appreciated.
Emily was amazing. She was so helpful talking me through a pretty big change in hair length and making sure the cut fit my lifestyle and care needs. I love the cut and it’s very easy for me to maintain! Thank you.
I went in for a cut and balayage for the first time today with Bella. I moved to the area earlier this year and was looking for a salon nearby I could go to regularly. While in quarantine I felt inspired to change up my natural hair colour, but I was super nervous about getting my hair lightened. My hair is naturally very dark and the last time I had my hair coloured was such a disaster that I hadn't tried again for 5 years until today! Bella understood my concerns and worked with me to achieve something I liked! Though it didn't turn out exactly like my reference photo, it turned out beautifully just the same - my hair looks fresher and I love the extra bounce my hair has just from the haircut alone. Also shout-out to Simran for styling some beautiful waves. Despite COVID-19, I felt safe going for my appointment and appreciate all the protocol in place. Thank you!
I went to see Bella at Supernova for the first time yesterday and I truly had the best experience. The front desk staff immediately made me feel welcome upon arrival and the salon atmosphere was great. Bella truly cared to listen about what I wanted to do with my hair and spent the time to give me thoughtful recommendations and advice on products when I asked throughout the appointment. I am so happy with my colour and cut and will definitely be going back in the future! :)
I had a great first experience with Emily, she really knows how to cut curly hair and is very nice and friendly.
Thank you so much Shanda-Vayle. You are such a good hairdresser ! Very professional, diligent and nice. My hair is fresh, I like it.
I'm always a bit nervous to get my hair cut and highlighted when going to a new salon but Bella was amazing! My hair is the exact colour and style I wanted, I'm so happy, I feel like me again! ????
(updated review - but had a great cut with Alix too!) Had a great experience with Simran today! She did exactly what I wanted, offered advice and gave me an amazing cut. She took great care and time for perfection. She is very kind and helpful and I left very satisfied. Will definitely be back!
Always a fantastic experience with a staff that is so talented at what they do thank you to Dora for doing such a great job finishing my hair and making it look so glamorous I always feel fabulous when I leave
Travis is an exceptionally talented stylist and I can’t say enough about him! I started going to see Travis at the beginning of this year when my hair was at one of it’s worst points. Travis did not skip a beat and got to work right away and brought my hair back to life again. He is friendly, knowledgeable and beyond talented at what he does and it shines through every single time I am in his chair. Thank you Travis for all that you do and giving me my confidence back so I feel beautiful again!
I love my haircut! It’s easy to style and I’ve had all kinds of compliments on it. Thank you Victoria! Pam
I've tried several of the top rated salons in North Van and was getting frustrated, until I tried Supernova. Excellent service, sincere, kind staff and they do amazing hair!
Dora took the time to listen to concerns about my hair "needs" and gave me a cut and colour that suits me perfectly. Her gentle approach and master skills made my visit a true pleasure. I definitely recommend SuperNova Salon. The staff was polite and courteous and were able to accommodate a last minute appointment.
Great hair cut! I’ll be back! Thank you!
I wanted a stacked spiral perm, and I got just what I wanted. It's perfect.
Always an amazing experience! Amber is my stylist and her work is always perfect, she takes my ideas and makes them reality.
I came in the with a mess of a bleach out and walked out looking amazing! It was a very long process but simran was patient and happy the entire time which made the appointment fly by. She was very attentive to my hair and gave me tips and advice on how to keep my hair healthy. Definitely best stylist I've had in years ! She will definitely be my regular stylist from now on.
Great haircut - seamless and enjoyable experience!
I recently moved from Coquitlam to North Vancouver and needed to find a new hairdresser. My first experience at Supernova Salon was fantastic, I love my hair !! The staff was very friendly and courteous. Shanda Vayle is the Master of hair color, she was very professional and a pleasure to be around. Definitely a keeper, not only does my hair look fantastic but we had great deep conversations, a combo hard to find. Looking forward to my next appointment!!
James was really nice and made sure my hair was what I wanted as well as what he thought would look great! I love my new hair!!
Trish was very attentive and patient. I Loved that she took the time to explain everything in detail and gave realistic advice. She managed my expectations very well. I look forward to coming back to her very soon. I highly recommend her.
Gabby made my first experience of the salon an excellent one! From start to finish I felt cared for and I like that she offered some advice on hair styling (the length of the layers and curls at the end) as I’m very indecisive. I’m really happy with the cut and can’t recommend Gabby enough. Thank you!
I was super excited to get my haircut after reading all the good reviews. Unfortunately, i left super disappointed. My hairdresser asked me how short was i thinking and i told her half of what she showed me. She still ended up cutting my hair super short as if my opinion never mattered. Also, she didn't have time to blowdry my hair because my "time was up" so she handed me over to another young hairdresser which took over an hour and half to blowdry my hair, and still all my roots were frizzy. When i got home my hair stank of products that it actually left me with a migraine and nausea. I had to rewash my hair which is a waste of time and money. If i'm spending that kind of money for a senior stylist i expect top of the line service with the same person from A to Z. If you have any type of textured hair, i would suggest to avoid this place, they do not know how to handle curly or textured hair. Sorry to say but you should consider changing your motto "love your hair" because i certainly did not. One last thing, I had to wear a mask the entire time which is completely against BC rules currently, masks are not mandatory anymore.
I highly recommend this salon! From start to finish the service was excellent! Michaela, my stylist, was so personable and enthusiastic,. She listened and intuitively understood my needs, expanded on my ideas with a great design plan, along with home styling tips and product knowledge to give me the best cut ever! Thank you Supernova Team!
Klaudia is such a talented stylist!! I’ve been so impressed with my haircuts every time and really appreciate the time she takes to create a perfect look for my hair. I also look forward to each appointment, as the salon is such a welcoming environment - thank you!
Thank you Gabby! The entire team at Supernova is fantastic. Great service and felt so well taken care of by Gabby. Thank you!
I have had hair cuts and highlights done a few times here now. I love my color and my new bangs. I like how my hairdresser Annie makes suggestions on what will suit me and also on products to help my hair look its best. I will keep coming because my hair looks great and I enjoy myself while I’m there. The staff are so happy and fun.
Such beautiful color done right. I have a lot of previous damage and color on my hair it’s fragile. Left with gorgeous blonde exceeding my expectations. Great hairdresser absolutely flawless salon I was impressed.
Mathieu is amazing! and the color lab was such a nice change from the usual salon experience! Will definitely be back!
Exceptional professionals offering good value with a down to earth atmosphere.
I have been going here for years now and I keep going back because of the amazing atmosphere, incredible stylists, true talent! Just got my 7 month covid hair coloured feel amazing! Just a little change in the formula has truly brightened my heart! Great service, highly recommend!
Bella is the best, not much more to say! She is very intuitive to understanding what you are hoping to achieve, I know this because I tend to describe what I would like in subconscious mental visuals and somehow she nails it every time.
James will be my “goto” guy when my hair is needing professional care. Excellent customer service, I appreciated the knowledge and his expertise. The low lights and highlights were perfectly woven into my existing hair colour. The cut and style was also done with precision and style. I am very happy with the work he has done and definitely will be back.
Once you find a good hair stylist, you should never let go and I never did since I found Dana at the Sopernova Salon in 2000. She is the best hair stylist I ever had with amazing and welcoming staff. You must try them. My biggest thanks to Dana who is an artist in her field and brings smile to your face once she finished with your hair. She conducts her business efficiently, professionally, and in a friendly manner. Try the Sopernova once and you will never use another. Sholeh
My first time at this salon. Very convenient, in my neighbourhood. Victoria did a super job cutting and styling my hair just as I wanted. Will certainly go back.
Had a great experience here, exceptional customer service in a clean, stylish salon. Received a wonderful haircut, stylist Trish was very considerate of my hair needs and did a great job cutting my very thick/long hair.
Wonderful as always. I used to dread going to the hair dresser with my thick curly hair but I’m always looking forward to my haircut with Dora. She always create a cut that I can easily manage. 10/10 would recommend!
I've been coming to Supernova Salon for years. It's a beautiful salon - clean, great ambiance and a team of professionals. Last year after my regular hair stylist left I booked with Bella and knew I'd have to re-book with her moving forward. Bella is professional, knowledgeable and very kind and I always learn something new about my hair from her.
Klaudia honestly was amazing. I loved her attention to detail and valued the time she spent with me. She was professional and knew what to do with my hair type. Best hair cut I've ever had and I walked out of the salon feeling fabulous. She told me about hair products that would work well with my hair, I can vouch for them - they work. My hair has never stayed curled longer than an hour and it lasted all day/night with her help. I 100% will be returning to Supernova and to have Klaudia cut my hair again. Can't wait.
Absolutely love going there very friendly warm ambiance. Amazing service and very attentive. Thank you Supernova!!!!!!!!
Great salon with friendly stylists
One of the most time efficient hair cuts I have ever had with Annie D. She really listened and without hesitation she had the whole experience planned out. I feel happy, herd and extremely satisfied. Thank you endlessly ????
I visited to deal with some colour changes but Klaudia provided me with a complete change, I now have beautiful three dimensional blonde - it is very sexy! Thank you
Lovely, informative stylist! Had honest, knowledgeable answers & made sure to listen to my requests. Will definitely book with her again :)
They really take the time to get to know your hair and what you'd like done with it. You will want to be their regular. Always offered me a coffee or tea while waiting.
Simran did a fantastic job with my ridiculously thick hair. She was professional, friendly, and I was super happy with my haircut! Would absolutely go back.
Bella does excellent work! Thank you!! Also, the reception staff are so friendly and welcoming. This was my first time there and I’ll definitely be coming back.
The staff here are so kind. I’ve never left the Salon disappointed in their services, they’re just so good at listening and making you feel comfortable about their abilities.
Cannot thank and praise Marie enough! Love my hair now, feeling so confident and more like myself,and she and Cat were so fun. I've never felt more comfortable at a salon before, it was like talking to old friends.
If you want fantastic customer service from start to finish, then this is the place for you! As a last minute whimsical customer over the last 18months I have had my hair cut by 6 different stylists at Supernova and each of them are awesome in their own way, so now it makes it hard to choose who to rebook with! So now, I just leave it to Amber and I've never been disappointed.
BE AWARE!!! Ask for a receipt and go over your bill before you leave Supernova. Always confirm what you are getting done and how much it costs before Jude starts to do your hair. I have been a very long and loyal client of hers. I was extremely hurt and upset when I found out she totally took advantage of me by adding services (upswell) we never discussed. This is NOT the first time this happened to me. It happened to one of her long time client and I was there to experience how upset she was as well when she got her bill. She charged me for a “Toner Add on” that I never got. She confirmed that it was a mistake and I asked her for a refund of a extra charge. Her response was “I will ask a manager”. I waited it for 3 days for her to respond and never got back to me. I ended up calling Supernova to get my refund. A very poor customer service!!! BE AWARE....because she is a master stylist and she does not have an assistant to wash your hair. Jude charges $65 for a wash and blow dry which takes less than 15 minutes to do. I got a “Colour Solid 1” and “Full Balayage“. Wouldn’t anyone think that a wash should be a part of service when you get a colour done and a quick blow dry. It’s a tough time for everyone during Covid19 and we need to be more compassionate when it comes to business. Don’t take advantage of people who are there to support you!
Just the best! So glad I tried the salon out over a year ago and can’t recommend Alix enough. The whole salon team go above and beyond. Thanks for welcoming us clients back :-)
Thank you Jude for my AMAZING cut!!! Love my hair. You are so talented and know just what I want.
I had never been to the salon before, but it came highly recommended by a friend. Emily was my stylist, and she was amazing. I didn’t know what I wanted, but knew I didn’t want anything too drastic for my first time. My biggest issue was my roots that were long and grey, the only thing I saw when I looked in the mirror. Emily coloured my roots perfectly and shaped my hair, taking off some length. I walked out feeling like a million dollars. Can’t wait for my next appointment. Thank you so much, Emily!!!
Wonderful hair salon - Victoria does an amazing job with cut and highlights, and I have always had a great experience at Supernova.
Always a great experience at this place and I get exactly what I ask for. Highly recommended.
I had read all the 5 star reviews so when I made my first appointment at Supernova I had very high expectations - and I was not disappointed! The staff were the perfect combination of being helpful, friendly and professional. My stylist Mathieu was absolutely amazing. He asked questions, listened to my answers and actually got to know me and what would work best for my lifestyle. He is exceptionally skilled at both colour and cut. Love what he has created and what we will be working towards in the future. Mathieu made helpful suggestions for product - but wasn't pushy about it. The salon itself is very stylish and on trend but has a very comfortable environment. My time there flew by as Mathieu was so much fun! So excited for my next appointment.....
Love the salon and love my hairdresser James. He always took good care of me and I always look fabulous when I leave the salon. Highly recommended.
Previously I had given 5 star review to supernova however sad to say I’ll have to change it based on billing issues. So far I’ve had 3 or 4 appointments, the latest on October 3rd. I’ve had full highlights which was supposed to be $120 but by the time it was done it came to $200. I was told I was looking between $150-180 for a full balayage but by the time it was done on Oct 3, I was charged $258 before tip. My hairdresser has dealt with my hair before and it seems every time i am asked to pay more and more. I feel trapped when I am sitting on the chair and then I am told I need more product in my hair that’s going to cost extra (since I have dark hair, etc). What I am going to do at that point? No choice, walk out?! I shouldn’t be quoted a price then charged close to $100 more. That might be nothing for someone else but for me it’s a lot. I called to complain after I got home but the manager refused to give the phone to Dana, the owner, and quite unapologetically said they never know how much it’ll be until the hair is done. It hurts when you’re dealt with in a “dishonest” kind of way. I won’t be back, as much as I like the salon and the hairstyle. I am quite disappointed and feel ripped off.
Today was the first time in a long time where I felt like my hairdresser really knew what she was doing and she took the time to listen to me and really paid attention to detail. I am definitely returning to this Salon!! It was a wonderful experience :) :) :)
I went to this salon for colour corrections and a fresh head of hair, I got that and some. Veronica was my stylist and she is absolutely awesome, so talented and such a wonderful person. The time and effort she put in to me was second to none, she took the time to fully understand my hair and my vision and she really made it come to life! I am beyond happy with the results, I really couldn’t recommend this place more. Also huge thank you to Kendra & Claudia who were super patient and accommodating. Can’t wait for my next appointment! ❤️
Love the talented Shanda Vale!