Reviews of Chic Hair & Esthetics Centre (Hairdressing)

Osha Riley

The first thing I was asked when I entered the room was what my background was. The technician made me disrobe and show them my vagina. They then informed me I was too dark to perform laser hair removal on. This happened after I was exposed. The manager laughed at me when I asked for the reason of refusal to perform the treatment in writing, stating that they would not write down what the technician did. The manager did write a letter for me, though refusing to include that particular detail. I will be filing a lawsuit. Nowhere in the pamphlet does it mention that black people will be refused treatment. Now I know.

Kaitlyn Moar

I went for laser hair removal - their prices can't be beat!! The staff is what wowed me the most though. They all seem to love their jobs, they're enthusiastic and enjoy helping their customers. I can't wait to go back.

Natalya O

Hair stylist did not listen to the way I wanted my hair cut because she “didn’t like that style”. At the end of the hair cut I asked if she had cut it the way I wanted and she said no, took off the cape, and basically forced me off her chair and towards the cash register. I will not be returning.

Kenzie Earle

Always have a positive experience at Chic, the staff are phenomenal and Pauline is an absolute gem who always goes above and beyond to make you comfortable especially if its your first time trying a new service

Emilie Fife

Great experience at chic for a Brazilian wax. Amanda did such an amazing job... virtually painless and super quick. 10/10 would recommend her at chic, she really knows what she is doing. Receptionist is always so friendly too and can’t beat the price.

Katie Munro

I saw Pauline today for my first Brazilian....she was SUPERB! She’s very professional and extremely laid back.....she made me feel comfortable during my first experience. I HIGHLY recommend-and the price is unbeatable!

Lupita Torres Favela

Best place to work in Kingston.

Lauren Biricz

Great waxing service with ONLY Amanda. A different aesthetician bruised my skin and it was terrible. Book Amanda only for THE BEST wax every time.

Jessica M

Went in for a color just to cover a few feet and a little trim and a full leg wax. I asked for a senior hair dresser. The girl died my hair from medium brown to jet black. The dye was all over my neck, forehead, and ears. It took me all night to scrub and bleach my skin. She cut three inches off, (not a trim) and ruined my bangs. She also thinned out my hair, when I asked for layers. I hesitated and said, oh I have thin hair. But she said it would be fine and she would only do a little. Next the leg wax, the girl put scolding hot wax on my legs and ripped skin off with the wax. Then half way through she says "all done". And I tell her I booked a full leg, not half. She says she doesn't have time because she thought it was only a half leg and she has another client. I tell her I have a wedding the next day and really need it done. So she fills her eyes and does a really crappy job for the upper leg. Missed patches and kept burning me. I left in tears. My sister has also gone here and has had a horrible experience with waxing. Similar story.

Ella Jollymore

I had Pauline and had an absolutely amazing experience. She was super polite and made the waxing as painless as possible! Would recommend to anyone!

Jane Young

Fabulous attention to detail and beautiful style

Shyanne O'Neill

Carley did lash extensions for me today, it was my first time in Chic, and first time with extensions as well, I have NEVER had a more amazing experience with a salon in my lifetime. It was so clean and such a great atmosphere to be in, I probably wont go anywhere else now. (Not to mention my lashes have never looked better)

Gabbi Cat

Lovely little place

harmanpreet kaur

Nice and welcoming staff

rene Arm

I have been in the customer service industry for years now in the medical industry. Two things I value is good service and clean environments. Chic salon has amazing customer service and is very clean. I was very impressed. They are up to date on services, supplies, and styles. One of the main things I noticed with my visits there is the owner is always around and friendly not only to the clients but also his staff, this says a lot. This is a place where I want to spend my time and money. The prices are very affordable, I have shopped around and they can’t be beat, with the quality of care it’s a win win!

Crystal Parker

Best salon. The owner has set up a calm, clean and welcoming business. His staff are highly skilled and fun to be around. Shout out to Kelly, Erica and Fletcher for bringing them all together!

Shreya Sharma

Jenny is the best. I am so impressed with how my hair turned out. Love it!

Peggy Cruickshank

Fletcher operates a very professional hair and esthetics centre. I always feel welcome. Kelly P. is the stylist (not the appropriate term in my view, should be " miracle maker") I have been going to for years. She can turn moths into butterflies, or in my case, not quite a butterfly but perhaps a mayfly! I've given her the impossible task of working with straight, fine (fine like "thin") thinning hair. Yes, it's no joy. She somehow manages to make me feel better everytime. She is professional, considerate, skillled and caring. I highly endorse this business- its not a "run and gun" shop. You get what you pay for . Thanks Kelly.

Jupyter K

** this review is for the blow bar Beautiful interior, mediocre service. Came in for a wash and style, requested loose waves and got really tight large curls. In addition hairspray was sprayed into my roots ?? I don't know what this was supposed to achieve as my hair is long and all of the styling was done to the bottom. Just made my hair coarse and difficult to loosen curls after. Was not terrible but I would not personally recommend. the same job could be done at home.

laetitia bourlier

The staff was very friendly and the store really nice but unfortunately, I did'nt enjoy my experience at chic hair and esthetics. I came for a waxing, which was very / too long and the result wasn't good (still hairs on me). So, I won't be back.

Colin Lussier

Great men's cuts here ! Professional, friendly, central and, great view of city square. Military and student discounts here also !

Kelly Addison

Love this salon! Fletcher is amazing, professional staff and very comfortable environment.

Og Abby

I go to Chic every month to get my Brazilian Wax, which is only $20!! Every other place you get a Brazilian it is anywhere from $45-$60 so just the price alone is enough to make you want to go to Chic but Fletcher (the owner of Chic) is such a nice and sweet guy and all the girls that work there whenever I go are very sweet and friendly, I feel like they are all good friends of mine every time I go! Fletcher also dyed my hair blonde and I also got a blow out there before and it was very good for an affordable price! I highly recommend Chic Esthetics, especially if you want a very, very affordable price for Brazilian Wax (only $20!) and they also do Microdermabrasian for I think $20 which is also a great price. Thank you Fletcher :)

Samantha Morton

I had my first deva cut here and I couldn’t be happier! Very professional, clean, and experienced with curly hair! I will definitely be returning! Thanks Fletcher!!

Mario Francia

Expensive and they left me my finger nails uneven

Alexandra Dawn (Alexandra Dawn)

I have been going to Jesse faithfully for coming up on two years now and he is an absolute hair magician. All of the staff at Chic seem genuinely happy to be at work and I have only ever heard great reviews from others who I have referred. Customer service is through the roof! Here are photos from two different hair appointments where I walked out feeling glamorous as heck <3

Kat Zlat

This is a good place to get your hair done. However, I got a Brazilian there and you get what you pay for. I spent $20 and have a lot of bruising.

Adria

ALWAYS a great experience here. Definitely my favourite place in Kingston to get my esthetics done. Great quality for affordable prices. I've had Amanda and Sarah as my estheticians in almost a year now and they were both very patient, nice, and professional. I can see that they have taken great precautions to ensure the spa is a safe and clean space for both employees and clients. Bravo to Chic! I will continue coming here and happy to support this business.

Elizabeth Goodyear-Grant

I had colour and highlights done by Jenny today, and I love it! She does amazing colour, trim, and blowout. I’ve never been dissatisfied with any services at CHIC - recommend very strongly. Amazing staff, best services, and great prices too.

Kira Cooper

The atmosphere is warm and welcoming! I had an amazing experience and would definitely recommend to all my friends!

Mary-Patricia MacKinnon

Absolutely love it, wish I could spend everyday here!!

Amy Bates

Fletcher Jenny Tamara kelly kyle Erika sophia etc etc are all amazing at what they do and always with a smile.

Brooke Eade

Awesome hair stylists, really happy with my service. I had dyed my hair for the first time and I'm absolutely in love with the dramatic change. Extremely impressed and I definitely would recommend my hairstylist.

Martha Ledford

Friendly and helpful reception. Deals and other promotions can be found on their Facebook page, along with a link to their online booking.

farzaneh afzali

I use their Brazilian laser service with Pauline. She is so professional and help me feel comfortable. The service is so fast and everything is clean. I do recommend their laser service. It's been 3 times and I already see the result.

Jessica Patterson

Great salon, and employee's too.

Bryn Tenasco

I have come her for eyelash extension and to get highlights done. Both experiences were great! They have these rooms upstairs that have music playing in the background which really helps to enhance relaxation when getting your eyelashes done. They did a phenomenal job on my hair and eyelashes, I’m thinking I might make this my “go to” salon after the experiences I’ve had here now!

Maria Bautista

GREAT customer service. Everyone here is so nice and knowledgeable. I always feel very comfortable and they're my #1 choice. I love getting my brows done with Pauline (she's super quick and a life saver), facials with Lupita (very detailed oriented, she explains the processes as she does them which is helpful and an overall sweetheart) and I get my hair cut with Jessee (very knowledgeable, approachable and has a great hand!). Thank you, Chic!

Jess Biber

I rave about this place constantly to anyone who is looking for an esthetician! Always happy with this service here and looking forward to my next appointment.

katherine tremblay

I always feel beautiful when I leave. They are all amazing.

Mason Carter

Been there twice now! Very pleased with my hair both times

Anne Hoffman

I don’t normally leave reviews of salons but this place is a gem! Jesse did an incredible job on my hair and is a lovely person too. I will go back again and again!

Tara Moneypenny

Listen folks.. check these guys out. Took my daughter to see Fletcher yesterday for only the 2nd time. And not only did he remember us from October of last year (first appt where he and his team straightened her curly, VERY thick hair), he gave this curly girl the short cut she has been dreaming about. Honestly, if you could have seen her smile under that mask!! Had great tips to offer, and so sweet - thanked us for trusting him with this momentous cut of going from long and heavy and no style, to short and sassy and crazy curl released! Prices more than fair and everyone so friendly. Give them a try if you haven’t been!

Kris Rice

I had such an amazing haircut experience with Trevor. I'm so happy with the result. He really took the time to understand what I was going for and the outcome is absolutely perfect. Highly recommend!

BlairXoX

I have the laser hair removal done here and it’s always a great experience. Service is quick and friendly and the staff is very knowledgeable! Highly recommend.

Brenda Nelson

Very informative Punctual Clean cheerful Recommending Drug store hair shampoo for damage Accepted and suggested that I follow up which I did

Emily

Samantha saved me from myself!!! Tale as old as time - I tried to cut my own hair (because...pandemic) and it went about as well as you'd expect. In swoops Samantha and rescues me with the cutest boy-cut you'll ever see. I look awesome and I'm so happy. Thanks Samantha! It wasn't expensive and the salon had a great atmosphere too. 10/10 would recommend!

Janis Burwell (Jan)

You wrote a review for CHIC Hair and Esthetics Centre - MOVED 2 minutes ago 12/9/2017 I was in Kingston because my kids go to Queens' and it was a last minute decision to come. I needed to get some basic maintenance done.... hair cut, brows, pedicure, manicure - and found CHIC online because it was downtown near my hotel. What a pleasant surprise! this was a LARGE and LOVELY hair styling & spa place. They were very busy with local clients, but because of their fabulous online booking service, I was able to select every thing I wanted done, and 'the system' found an optimal time so that I got it all done in under 2 hours. And that was at 10 pm sitting in an airport! The stylist was an American 'transplant' to Kingston, the esthetician local, and their relaxing banter, the lovely old house with wooden floors and fireplaces in all the upstairs rooms and a good coffee/ cappuccino bar made for a very pleasant Saturday morning. I wish my salon back in the city had all these great features! Highly recommended for parents of Queen's students in town for a quick visit, and anyone else who finds themselves in Kingston.

Sue Dafoe

Very welcoming and warm. Very professional and affordable services.

Candice Lyon

Sophia was great! She had me in and out in about an hour including a trim and an awesome blow out which she made sure to curl my ends as she did it. ( I have a bit of natural wave) It's the little things that mean the most! She rocked it!

Mahdi K

Affordable AND amazing service!

carolyn cotman

Fabulous styling!!!

Tara F

I have gone to chic for many services. They have amazing facials and the hair stylist are the best! I go on a regular for the $20 Brazilian wax. I have seen a couple different girls and have had no complaints but Carley has been my favourite so far. She is very pleasant, professional and is very good at what she does. I recommend this salon 100%.

alex kriss

Always love Chic and the lovely team that make our experience so special; however, one of the massage therapists, Amanda, deserves a special shout out. I've had a history of severe injuries and other health issues that necessitates frequent massage therapy for pain relief. After going to many professionals in the industry, no one has quite measured up to her. Would have never believed a relaxation massage would put to shame several RMT's!!! Thank you so much Amanda, you are truly wonderful at what you do.

katrina bulkowski

Kelly was awesome! Very talented lady! She gave me a complete new look that was much needed. The bangs are lined up properly to my brow bone and the length compliments my face shape! Thank you for making me look modern and chic! I always feel fabulous after seeing any of the aestheticians too! Thank you Chic! ❤️❤️❤️

Betti Stiff

I love this place! Everyone is super friendly which makes for a great experience. Jennifer does an amazing job!!

Kaitlyn McAllister

I'm fairly particular when it comes to my hair style...been tending to it myself for 8 years and finally decided to get it cut professionally. Jenny got it spot on, I'll be returning for my next haircut no question!

Ashlea McKoy

Tried out Chic Kingston for their waxing services with my housemate this afternoon after reading such good reviews online. We both had services with Sara and left unimpressed. No skin prep was done, she seemed very rushed and hair and wax were leftover in the end. The overall wax was also much more painful than what I experience at my regular waxing spot.

M K

I've been going to chic for years and have yet to find another salon with better customer service or lower prices!

Tamara Journey

I had my daughter get her first hair cut here by Tamara, really great experience for her. She is a very calm hair stylist and had a smile on the whole time. Will definitely go back!! I also got my lashes tinted at a different date. Such a clean place, and also partly a historic building. It's very gorgeous, the esthetics studio/areas.

Alana Bodi

Went here for my first wax. The girl (I believe her name was Carrie?) was very helpful and patient when answering all my questions. I did notice a few spots that were missed however this won't stop me from going back again!

Ashley Quan

THE place to get a Brazilian! 20 bucks! I literally cannot find a comparable price anywhere else, and the service is extremely good! I’ve booked with several of their aestheticians over the years, and have never had a bad experience. Pauline is super friendly and ridiculously quick! Cannot recommend this place enough!

Basma Mahdy

It was the worst experience ever. This salon only cares about money and doesn‘t care at all about their customer’s satisfaction. I prepaid for one of their packages that included 6 sessions. But I only had 3 sessions then it was cancelled because they closed so it was not my fault. I told them that I am leaving Kingston and I want half of my money back as I only received half of the package and since I was supposed to have a service at this time and I did not because THEY are not able to provide me with it. They told me that they do not refund but after insisting and explaining my situation more they offered me that instead of $120 they only can return $30 because they are going to charge me for the original price not the package price. When I explained to them how much that affects me and it is not my fault that they closed and are not able to provide me with the service in the time I asked them for it they ignored me and did not even bother themselves to answer my email. Update1: I sent them again and they told me “this is the only offer on the table”. Regardless of the money and everything I cannot believe the way that they are dealing with their customers by. Update2: They sent me my money back after I told them that I am gonna file a complaint against them.

Sandra Parson

I have been a client at the salon since it opened and followed my very experienced stylist Kelly there. I most recently went this week for a hair colour and manicure. The full staff including Fletcher and Erica and Kyle (to name a few) on reception are always very friendly, professional and it is like visiting family for a nice chat and a pamper session. I always feel fabulous when leaving there. I would highly recommend the salon for hair and aesthetics.

Susan Morris

Fletcher and his staff are wonderful. I recommend Chic to everyone. Not just for hair but all aesthetics

Erin Palmer

Easy to book with fast & friendly service

August Lloyd

Nice place, nice people. But I got the straightening treatment for my hair and I waited to wash it like she said but my hair went right back to curly not wavey but curly. This treatment was a waste of $200

Kelly Bauder

Great service and get prices. Professional and clean environmen

Satwinder Kaur

I got an hair smoothening treatment here it didn't last even a week. So, after a week I washed my hairs, and what happened is I get my original curly hairs back I get Kenra smooth treatment and I paid the exact amount. The lady say it's gonna last for 3 months at least I don't know what did she do to my hair. I didn't get the results I actually wants to get. It was a wastage of time and money for me to go there. My experience was really worst. I don't recommend it to anyone. I wish I can post 0 star but unfortunately there is no option to do that

Paris

I had a horrible experience getting a balayage done w Trevor. My long hair had to get chopped off half the length due to getting fried. To this day my hair is still recovering from this terrible experience. I also found him to be very tough with brushing my hair after when it was fried. It'll take a couple more years for my hair to fully grow back. I am very disappointed with the service that I received and still got charged regular price.

Louanne Samson

Pauline is the best

Christine P

Nothing but amazing things to say about this place! I come here for any hair or esthetic need and always leave happy! Staff are so friendly, great prices and quality services! Highly recommend! I’ll be sad to leave Kingston and this salon.

Link Arnation

I was recommended this hair salon by a friend and especially the hairdresser Fletcher ( the owner of the business). The service is excellent and Fletcher has always cut my hair exactly as I wanted for a perfect result. He is also very nice to talk with. I highly recommend this place !

Allysa C

Amazing cut by Samantha. I hadn't got my hair cut in quite a while and I wanted a bunch of length off. She sat ne down before anything and asked about what I wanted. She made sure she knew exactly what I was looking for and was sure, even during the cut, to keep checking in. She paid close attention to all details and I absolutely love my new hair! Everyone I talked to at the salon was lovely, and I think it was a very reasonable price for a salon and the service I got.

Jada Makenzie

Wonderful central location, with super friendly and professional staff. Very pleased !

Michelle Ratz

Not a good salon to come to if you're looking to have hair extensions done. My stylist ordered the wrong extensions and put them in my hair anyway. He had told me not to go with tape-ins b/c my hair is so thick and went ahead and did it anyway after we agreed on beaded wefts. I was charged $620 all together and I gave a tip. He only spent 20 minutes actually applying the extensions, and didn't put enough in for them to blend properly. I went to another salon and the stylist told me that my extensions looked horrible and sloppy. I am now going to another salon to have my hair fixed. I have never written a bad review or spoken badly of any salon or anyone but, this has been an awful experience and a huge waste of money.

Erin Truesdell

I have visited Chic for both aesthetic services with Pauline and hair services with Trevor and highly recommend both of them!

Stephanie Tisdale

Everything has been great so far. Very nice staff, environment is clean & orderly, reasonable prices.

Cheyne Brodie

Amazing staff, very professional

Emily Petersen

Fantastic team. I had my hair coloured by Fletcher and hair styled on my wedding day by Kelly. My mom and I also had our makeup done here too. I have nothing but great things to say about these people. 100% recommend!

Hannah Zablocki

They always do my hair perfectly whenever I go! Got my first ever balayage yesterday and Trevor did a beautiful job! Would highly recommend

Audrey-Ann Freeman

Pauline is my most favourite esthetician ever. She has provided consistent, exceptional services for the past several years - I'm never disappointed with her work. She is so chill and very knowledgeable. Prices at CHIC are also very competitive. I would highly recommend to anyone. They offer a mean blowout, too!

maria golubina

Pleasant atmosphere, the staff is very professional Fletcher is amazing!

Natalie David

I had my first laser experience at Chic yesterday and would highly recommend this service. I cannot speak to the results yet, however you feel very comfortable and taken care of from the moment you walk in the door! Fletcher, the owner, is so lovely and was there to greet me and welcome me to the salon. The environment for the treatment was very clean and private, and Carley, the esthetician, was super friendly, quick and professional - I will recommend her to all of my friends! Thank you CHIC for a great first experience.

Katherine Welsh

Went for the first time last week and had an amazing experience. Very talented and friendly staff with quick and extremely reasonably priced services. Easy to make an appointment online, highly recommend

Shawnee Grant

Definitely would recommend this salon. Jesse is a talented stylist and a master with coloring hair. Professional and friendly staff.

Beauty Lover

My go-to for all my hair needs.

Jessica McNeilly

Amazing hair experience with Jesse, he gave me an incredibly natural look with highlights and balayage, couldn't have asked for anything better. Made me feel beautiful! Thank you so much! Definitely recommend.

Tammy Farrar

Great experience. Staff were friendly and got me in and out quickly. Reasonable prices.