Reviews of Plan B Headquarters - Hair Salon & Barber Shop (Hairdressing)

Sasha Avilov

I don't actually live in Kelowna but the stylists here are good enough for me to try to plan my haircuts around my trips to Kelowna. Reasonably priced haircuts for the quality of the cut, and for how well the cut itself grows out

Jared Melnyk

Excellent hair cut, 10/10

Berni Schlueter

Friendly shoppe. Sam always does a terrific job. I always leave feeling great.

Tara Nagy

Totally impressed with the hairdresser we chose for my daughter. She totally rocked her highlights and lowlights. Totally awesomie!

Max And Kona

I'm not one to get worked up about my hair. My attitude is usually, it's hair. It grows back. But I can honestly say I've never been 100% happy with a hair cut and style in my life. Ever. There's always been something that I feel like I need to adjust at home. Until today. I cannot recommend Robyn enough! She is amazing and so meticulous! I am 100% happy and love my new hair!! Thank you so much, Robyn. I can't wait to come see you again. ????

Nicole Dykeman

Jenna is truly amazing! Creative and very skilled in making hair beautiful! She makes you feel comfortable, she listens to what you want and your ideas and will make sure it is do-able. My hair was blonde and damaged to the point that she suggested we do something less abrasive and get my hair healthy again! I really appreciated her honesty and not wanting to damage my hair further!

Kyle Jarvis

Courtney was awesome ????

Josh Sears

Great cut, convenient location and they serve beer and coffee!

David Aliverti

This place knows how to get your haircut right. I noticed other places would mess up little things. I'm always pleased when I come here for my hair cut! Even tried other styles!!

Brad Clarke

Never had a better hair cut then I did here she was amazing and friendly

Austin Smith

Josh hooked me up with my first fade style hair-cut. No barber until now has cut my hair in a way that I pictured it to be. Not sure if this was on purpose but he swiveled the chair at one point to execute some solid lines using the natural light from the window we were beside. This guys professionalism and passion shows! Look forward to more cuts with him.

Dan Tait

Love this place! Friendly staff and they're all pros. It's clean and roomy, lots to look at. Lots of chairs - not a bad place for a hair cut, beard trim, or straight-blade shave.

Aaron Ricci (AaronRicci)

Just moved to Kelowna and tried out Plan B. Definitely my new go too spot. Amazing stylists with an overall great atmosphere.

Aaron Miller

I have been going to Plan B for the past four years. Previously I had been going to a few different salons but wasn't really happy with my hair cuts and the price kept going up. A friend recommended Plan B and it's been awesome every since. Both Tim and Casey are very knowledgeable, great sense of humour, and I leave with a great hair cut every time. Plan B has been expanding over the years and it is great to see it develop into one of the top salons in the city. But what the other salons don't have is the community engagement demonstrated by the Team at Plan B. They are a key component of the downtown community and it is great to see their community outreach for cancer care. Keep it up guys! Aaron

Denise Scherk

Friendly, fun and a fresh change from regular

John Morgan

I have been getting my haircut at Plan B for 3 years now. The staff I’ve interacted with are highly competent individuals. Any mistakes have always been fixed quickly and owned up to (although in most cases my own mistakes), which is all I think can be asked for from a small business. Plan B has the polish of a corporate franchise, but the atmosphere of a family owned business. Parking on Lawrence has always been available during the time of my cuts, so don’t sweat having to head downtown for a haircut. Tim is the barber I use, but have witnessed satisfied customers from essentially all of their other staff. I wouldn’t consider going elsewhere, as this may one of those rare cases where the grass isn’t greener on the other side of the fence. Thank-you Plan B Team

mrctone1975

Always a great time, great conversation and always a great cut from my girl Kim! I have no problem recommending Kim to any and all, she always has a great attitude!

Peter Dawson

Overpriced, though plenty of service options. Try to justify price with fancy drink service, but that doesn't justify the high cost. EDIT: I see the owner is claiming best location and best service. Both are lies. Location is terrible (come to congest downtown Kelowna! Just remember to park 15 blocks away), and the service was subpar at best. Cuts were uneven or often not what was requested. Have a Plan B instead of going to Plan B, folks.

Sarah Clement

*Camille* gave me the best haircut I have ever had! She is very friendly, easy to chat with, and she did an incredible job. I can't recommend her services enough. I have short hair, and she gave me a great cut, but she also cuts the hair of many of my friends with longer hair, and they all rave about her as well :)

Danielle Downs

I'd like to offer the team at Plan B a wholehearted Thank You. This is much more than a salon, or a barber shop, what your team has created transcends any one label or definition. This place is about Authenticity, Personality, Community and Passion. Thank you Chelsey, Tim and Casey - for being a friend (and style Gurus) from the beginning. Chesley, you work magic, and you have an innate talent for getting to the heart of what people want with their look. You've always had the confidence to guide my 'look' when I wasn't exactly sure how to articulate the change in hairstyle, or color, that I was looking for. I admire your honesty and your knowledge - and thank you so, so much for the laughter, the beer(s), the relationship we've developed, and the hair cuts and styles that you give! To the entire crew, thank you for creating an incredible atmosphere. See you soon!

Steven Schell

Beer with a haircut? Yes please. Experienced and talented team.

James T

By far the BEST hair studio in Kelowna. Service was excellent and welcoming, and the hairstylists are trained very well. Plan B Headquarters' services are also competitively/well priced. As I walked in, I was welcomed by Tiff who then offered me a refreshment. Casey H was my stylist; this guy is one talented hair stylist. I initially saw his fade work on Facebook, and was so impressed that I decided to try it for myself. I am not disappointed to say the least. Casey is a perfectionist, and made sure I left there with every single strand in its place. Kudos to the salon owner... you've done a great job here.

Bamboozled Nate

Amazing, Relaxing, Easy going and very talented staff. At first i was nervous going in but that didn't last long after meeting the barber. They make sure your comfortable in every aspect. I would highly recommend going to this location.

shaun ilchuk

Been getting my hair cut here since they opened, great staff and great atmosphere

Devon Murray

My wife and I have been getting our hair cut at Plan B for years. Casey, Tim, Chels and now Brian have always been incredibly welcoming and Plan B takes the time to do it right.

Colby Pickering

Freshest fade in the city comes from Josh at Plan B ! quality line work , listens to what you want , and even if you dont know what you want I'm sure he knows the style for you ! HIGHLY recommend ????

Adam NB

Great haircuts and great staff, prices are reasonable and they offer beers while you get your haircut. Top place

INURE

I have been going to Plan B since it opend. I now live in Calgary and still make it back to get my hair done. I love the relaxed atmosphere, everyone always makes you feel so welcomed. Courtney Macleod did my hair this time and did an amazing job. She took me from Blonde to Brunette and did a flawless job on the color/cut and style. I would recommend this salon to all my friends. See you next time im in Kelowna!

Toni T

Jess is amazing!!!! Never going back to Chatters again ???? Best hair salon in Ktown hands down.

MI Customs

Great place to get a cut, never leave with a bad hair cut. Highly Recommended.

Natalie Hill

I was so impressed with my experience at Plan B with Nicole! It had been almost two years since I had colored my hair and it was time for a change. Being someone with naturally curly hair I have always struggled finding a stylist to fulfill my hair needs. Nicole was so kind, and just had such a welcoming energy. She made me feel so pretty and I absolutely love my hair! Will for sure be coming back to Plan B in the future. Highly recommend.

Adel Jalabi

Friendly staff and good atmosphere. Brian did a great job at cutting my hair. I've tried a few places in kelowna since I moved here and no one was able to get it quite right. I'll be back for sure!

Josh C

Plan B are to Hairstyling what Chuck Norris is to ass kicking. They have been doling out amazing cuts for more than 6 years, laying waste to their enemies and leaving the opposite sexes in awe of their combined amazingness. Solid men and women giving the people of Kelowna amazing hair

Chris Roi

Great experience here. I wasn't sure what to expect so I just told the hairdresser I wanted to shorten my hair to get it healthy again. She knew exactly what to do and read me like a book, I wasn't in q very talkative mood and she could tell so she just cut my hair and it was so nice. I walked out happy and will go back every time!

jay cooper

Fit me in on short notice. Awesome cut by Brian! Thanks again!

Alex Nadon

Plan B in my opinion is the Best Hair salon/Barber in Kelowna I have been getting my haircut for the last 5 years there. I normally see Falisha. Or Robyn. Both do mens hair and shaves. However I have other stylist cut my hair in the past at Plan B and were great.

Andrew A

I come from a family of hair stylists, it is definitely a rare occasion, when I let other people cut my hair. Once i walked into the shop, i was amazed at the layout and design. Casey, cut and styled my hair. I have to give it to him, he gave me the best hair cut i have ever had! and styled it. The way i have always wanted my hair. It is amazing to see, so many people in one place who love their jobs, and are so charismatic. There was never a dull moment. Every single client that walked in, walked out with such a big smile on their faces, and a great hair cut. I would recommend EVERYONE to go here, and experience what all salons and barbershops should be like.

Jeremy Rajotte

Awesome Experience. Highly Recommended.

Margot Bai

Terry did a great job on my short cut - she took her time and really got it perfect! Great experience from start to finish. Thank you!

Don

Got my haircut for my wedding here and it was flawless. Thank you for making everything perfect.

Ben Shivers

Great haircuts barring the barber accidentally stabbing me in the eye. However the great cut made up for ot.

Mitchell Larson

Friendly talented staff.

Adam Stewart

Great stylists. Good prices. Funky shop.

Madi Deal

Best Hair Salon in Kelowna! Jenna is awesome at what she does and really puts time and effort into each client! I showed her a few photos of what I wanted my blonde to look like and she completely transformed my hair from a brass to a beautiful white blonde! 2 months later and my hair still looks wonderful! I will be back to see Jenna for sure :) If you want an amazing blonde that lasts, go see Jenna!

Joey Gidda

Best hair place for men in kelowna!! Hands down zero competition.

MacKenzie Ramsden

Reliably great hair cut! Bit more expensive, totally worth it. I love getting a coffee before getting trimmed.

David Han Lee

My haircut experience at Plan B was fantastic! Josh Matthew cut my hair and he cut it EXACTLY the way I wanted it. Josh nails it with his work and be sure to ask for him!

Doug Lundquist

Great place for a new look! Great Service.

Tina Oconnor

I love this laid back salon

stoke tonne

Great vibe, talented staff, highly recommended!

Emily Kenzie

Went in for a cute pixie cut and ended up getting a very masculine very short cut. I guess I didn't explain the end result I wanted very well. I thought the stylist would have known how to cut short hair on women but apparently not. Nothing much I can do now but wait for it to grow out. I'm just upset that I paid $63 to basically get a men's cut... Not sure if I'll be going back as I don't think that the money is worth it.

Josh Robertson

Jenna is the best!

Mark Sun

If you're looking for a good consistent haircut ask for Josh. He is very attentive to detail and hard working.

Bidong Zhang

I’m traveling to Kelowna for a wedding and need a haircut right before it. Josh was my barber, also the best I have ever had. I just told him briefly what I want. He is, young though, very decisive and skilled. He asked for my preference before took every action, and it turned out perfect. I would recommend Josh and Plan B HQ to everyone.

Leanne Mac Millan

Such a great atmosphere with great Stylists and Barbers all around. I have been going to Stylist Courtney M. for over 3 years now. Love that she exceeds my expectations and has me smiling ear to ear every visit. I would totally recommend Plan B Headquarters to any one who is looking for a Stylist that is passionate in what they do.

Courtney Turnell

Best place to go in Kelowna hands down!! For both men and women. Carmen is the girl to see for a perfect balayage!! Highly recommend!

Dennison Gaetz (DGaetz)

Amazing, same as every other visit. Highly recommended location!

Scott Switzer

Great stylists & awesome atmosphere!

Laura Parker

Funky, fun, super clean shop! Went and got my hair done by Tanis. I was referred to her by a friend. She's amazing! I really lucked out in finding a great stylist. Would recommend her, and this salon to anyone.

John Dunkin

Very professional and passionate owner. Neat place right downtown. 5/5 stars

maryrose mcconnell

Tipper is amazing at plan b! She really knows what she is doing.. She seriously is the best and is super friendly! 10/10

David Michaud

I've only just began going to Plan B after my stylist Kimberly starting working there. All I can say is I'm glad she did! The energy in Plan B is like nothing I've seen before! It's really obvious as soon as you walk through the door that all of the staff LOVE being there! Everyone is friendly and engaged, and it really comes through in the way I feel leaving there as a customer! As for Kimberly, she's the best!! Go visit with her, I know she'll do a fantastic job for you!

Regan Hyde

Great place for a haircut.

Kaelene Clark

So, I was in yesterday to hair my hair corrected from a horrible trip from another Salon. Falisha & Casey took such good care of me . BEST salon experience I have ever had, Plus cant beat a nice cold drink while being pampered as well.... Falisha was so knowledgeable in her craft and I would recommend her to anyone who needs a quality cut & colour.. She is a hair wizard!

Kyle Robinson

This is a great, modern, adult oriented barber shop that's all about great service and atmosphere. True to the experience, the employees at Plan B really make you feel comfortable and at ease, as if you're sitting among friends while having your hair cut. I've recommended many friends that are now regular customers, and come as far as an hour away just to have their hair done. Guys or girls, kids or adults, this place is definitely worth checking out.

Danny Nault

I had a very good experience here. Only thing I would change is their hours, not super accommodating to those who work full time but the staff are awesome.

Chandra Schuett

I'm extremely happy with the haircut done by Josh Matthew! He cut it exactly the way i wanted it. Alot of people struggle fading my hair but Josh pulled it off really nicely! Thank you so much! Definately reccommend booking an appointment with Josh Matthew at Plan B Headquarters!!!

Bobbi Van Riet

Love, love, love Billie Jean ????????

Pat Cass

Thanks Jill for the wonderful new colour, highlights and cut - you did an awesome job. I love it!!

Carol Betz

Awesome cuts!

Aubrey Ladan

Good hair salon, nice vibe and got a great cut.

Meandering Midget

Great haircut

Olivia Morrow

Went here short notice as my regular hairdresser is sick. Had a haircut with Dana and she is awesome!! Super friendly and did an amazing job! Will definitely be back!

Raeanna Whiskeyjack

Amy did a great job at cutting my hair. I love it. And nearly fell asleep when she conditioned my hair with head massage ????‍♀️. Thanx Amy!

olivia gillen

Felicia did a wonderful job taming my curls and I can't wait for my next appointment with her ????

Duncan Schroff

Best G D haircut EVER.

Jared Franczak

Best barber shop in town! Go and see Robyn for a great cut!

Marcel Williams

Josh killed it! Had a hard time finding a shop that could manage my hair texture. Great consultation and understood what I needed done. Customer service was great. Well worth the price. From Toronto, would recommend travelers to pop in!

Erin Hussey

I have been getting my hair cut by Tim since the days of only three chairs and Dave Chappelle on the TV Screen. No barber finer! No shop better!

Chris Robinson

Awesome job on my beard today thanks a bunch I'll be back again soon

Mitch Barisoff

Best place in town!!! Madison rocks!!

Mark Raham

Visiting from out of town, definitely recommend. Great cut, super fun staff and atmosphere.

CooperDVille

Have been a loyal customer of Plan B since the first night I ever set foot in Kelowna 3 years ago. Never had a bad experience and always treated above perfection. Courtney Macleod and Jenna Burgundy Johnson are always on point and extremely professional! Keep up the amazing work!

Brady McDonald

Brian is the best barber I have managed to find. 5 stars isn't enough!

Jaren Wicinski

Got a amazing haircut from there!!! Book with my man Josh over there you won't be dissapointed had a great time there and good convo to make the time fly! 10/10 Watch out for this guy to take over Kelowna!

Morteza nemati

Always literally happy with the perfect haircut by Josh.

Vovan G

Great experience! Would recommend and would go again next time I am in Kelowna!

Andrew Meiklejohn

Proper Barbershop ????????????????

Wade Tywoniuk

Love this place. I've been helped by a few stylists / barbers so far and always walk away pleased. Plus it's licensed so you can have a cold beer while you wait. Comparable prices to a Tommy Guns, but in my opinion, far more knowledgeable, talented, friendly staff. And I'm really picky!

Chris Reimer

They listen to the exact haircut you want. Provide adult beverages aswell while you wait or during the cut. You can use the same hairdresser every time or try them all. Free updates a week after your cut if your not completely satisfied. %100 would recommend. The vibes are awesome and conversation is always pleasant.

Kris Benson

I've been seeing Kimberly for years as my barber, at her previous shop and now at Plan B. She's a true professional, keeps me entertained and always has me leaving with an amazing cut. If you really want to spoil yourself, opt for the cut & shave - its traditional with amazing products. I've seen lots of photos of her hair tattoos and they are amazing. Kim. is the best in the city. You're worth it, go see her and walk out with confidence.

Taylor Burnett

I’ve been going to Tristyn at Plan B for nearly 2 years now. Every haircut is exactly how I like it and never rushed. Definitely recommend stopping in for a great cut with friendly staff in a nice atmosphere. Despite moving I still make the 45 minute commute and will continue to do so.

Jeffrey Kvist

Friendly staff and a chill atmosphere

mansi korgaonkar

Got a red balayage at this salon. Firstly they decided to do that on jet black hair in a single setting. Fine ,they are the experts. Asked them how long does the color usually stay,gave vague answers no time range. They missed a section the first time, went in again for it. Again asked is it fading, told me no it should be good for a few months. Used the recommended shampoo and conditioner with suggested frequency Just over a month since first got it done, the color has turned to a full lacklustre pinkish white to which they responded with that's how it looks after a month. Very disappointed with the lack of transparency. A colossal waste of time and money. Thank you, l look forward to hearing your solution to this matter.

Duncan Purcell

Phenomenal! Amazing staff, great experience! Will 100% return.

Lew MacDonald

Great cut & atmosphere

Cynthia Wing

I just moved to Kelowna and was looking for hairstylist. I wanted to go from Blonde to Red. Which is a huge change. I was nervous. I met with Kallie. She listen to me really well during our consultation. Made the appointment and I was blown away by how awesome she was. My hair looks INCREDIBLE. Super happy with her and the crew at Plan B who made me feel at home. Kallie was super nice the entire process (which was a long process but for good reason). I highly recommend Plan B and Kallie and will be going back!! Great job!!!

Kri sta

This was my first time going to Plan B headquarters, the environment is warm and friendly. Nicole clipped off my long locks into a pixie cut. She did an amazing job. She cut to compliment the shape of my face and texture of my hair. I have found my new hairdresser!!!

Geoff Duck

Best hairdresser/barber shop in Kelowna.

Daniel Poschl

Good for hair and beard trimming..

Jeff Rynard

Best place to get your hair cut! Jenna always does a world class job and the whole team and experience at Plan B is second to none!!!

Chris Smith

I have been going to Plan B for over 5 years. Great people and awesome service executed by true proffesionals.

Unbound Market

Falisha is AMAZING at doing hair plus she's so nice and sweet! Not to mention hilarious!! <3 Look forward to seeing her again

kayla sahara

Courtney is the only person you’ll ever need for all things hair! Best in Kelowna! You’re welcome!

Shaun crowe-swords

Madysen was great. She ended my covid cut in the best way possible. Plan B and madysen is my plan A

Phrank Rizzo

Madysen is absolutely amazing!!! Also the whole staff and vibe very cool. Always a pleasure to go to Plan B. Go check it out for yourself!!!

Adrienne Renaud

Love Plan B! If you're looking for a professional salon with a great atmosphere this is it. Stylists are on point, styles are great, and awesome service. With so many salons in this town, this place stands out above the rest.

Ieva Crowe-Swords

A real gem in Kelowna! Carmen did a great job. She took 10 years off my face!

Alicia Baer

If you are male or female, and do not have a hair dresser in Kelowna yet....Go see Tanis at Plan B and I can guarantee that you will not be disappointed! A++

Victor Gislason

Great hair cut ! Fun staff and cool tunes! Visiting from Victoria, we visit every year, will be back ! See ya next year.

Greg Magee

I’ve been going here since 2013, great barbers! Great hours.

Lana Magnusson

Courtney MacLeod Is amazing and this place is super chill! Just went for the first time, and I'll definitely be back! Trying to cover red elumen with brown has been a struggle with other salons, but Courtney got me where my colour should be in one visit! Prices are super reasonable! Thank you so much Courtney!!!

B L P L

Best place I've ever been for a hair snip. Great friendly people with skills to match.

Dave Cartwright

I love this joint. The team is incredible and the place is upbeat and warm. And, they offer you beer when you walk in. Did you catch that? BEER. And, it's cold and free (my 2 favourite things about their beer). So, if you're looking for a great place to get a haircut, listen to some good music, and meet some cool people go with Plan B.

K&A C.

Extremely expensive and can find better haircuts elsewhere.

Sean M

Ashlee is amazing... Today she fixed a previously horrible haircut I received from a different establishment I shall not mention. She didn't have much to work with but it ended up being the best haircut I've ever had! We all know what a good cut and style does for our self confidence, Ashlee worked magic in doing that for me. Its admirable to see someone take such pride and time in something they clearly enjoy. Go see Ashlee!!! Plan B for life!!!

Matt Waterhouse

Good hair cut just expensive

Brandie McLaughlin

Courtney does Amazing work, and will suit my schedule on her day off which is high emotionally intelligence to me very accommodating PLAN B is awesome!!!!!! Cheers Brandie

Graham MacEachern

I have had great experiences with Plan B Headquarters. Stylist was awesome (Kristina J), did exactly what I asked for while giving me recommendations based on my hair style. Atmosphere is fun and lively and I always feel well taken care of. I definitely recommend to anyone looking for a new spot/stylist.

Brendin Mack

Great atmosphere. Great hair cuts

Kelti Macdonald

Lovely people, excellent service!! Very patient and health conscious as well! I will be back!

Devin Araujo

Very nice people

Kyle Murphy

Excellent location and friendly atmosphere , one of my favourite places to go in town for a trim and a beer !!!

Jamie Cottington

Awesome place! Been going there for over 3 years and always found it spot on. Great staff, good music, cool atmosphere. Keep up the good work.

Braydon Weimer

Tristyn was amazing! Great guy, friendly, and he also takes his time to get to know you as a person when he's cutting your hair. Compared to the previous haircuts I've had as a child, this was night and day! Amazing at what he does and has great attention to detail. Will be back again soon!

Tom Serroul

I came here with myself and 4 of my groomsmen early in the morning. They treated all of us great and listened to how we wanted our haircuts as well as hot shave. They supplied us with liquids to calm us (me) for the big day and entertained all of us. I'm was really happy we went with them to get us cleaned up for the big day. I would suggest this establishment to anyone.... PS a year before I even stepped foot in this place I needed change to park and a employee seen I was struggling with the phone parking and they came and covered my parking cost with change. That right there is 5star service.

Leanne Vogel

Jess rocks. She did EXACTLY what I wanted, knows fashion color, is patient with the process, creative, she listens, ah! I wish I was local so I could go back to her every single time I needed anything hair related.

Jonny Vizcarra

Best ever

Krzysztof 448 (Chris)

Tried this place out for the first time for a straight razor shave. They accept walk-ins which is great. Brian did an amazing job with the shave along with great suggestions on places to see in Kelowna. Hats off to the the staff at Plan B! I will definitely be back when I'm in Kelowna next.

Erica Stewart

Wiked place to have a drink and hair cut, cool vibes, music and surrounded by hip stylists who are just as talented as creative and professional. Kent gave me great cut. First time in the shop was awesome.

Joshua Carnell

Rob does great fades

greg leighton

I have seen at least 5 different specialists since going here and every cut turns our awesome. Beard trim, haircut, beer???? keep up the good work guys.

Katherine Wilson

I really like getting my hair done here. Felisha is really quick and professional. I always leave with my hair feeling better than when I went in.

Hedieh Haj

I loved my experience here. They know what they're doing, you can tell the minute you opened their door. I use to cut my own hair after having so many horrible experiences. You know when you ask for a trim (1 or 2 inches) and you end up leaving with a bob cut...yeah. Anyway, met with a beautiful girl named Jenna and she actually listened to what I wanted. thank you jenna!!!!!

Roy Ozanne (Wh1t3Dra90n)

Great hair cuts!

Brody O

No question this is the best place in Kelowna to get a haircut! Ask for Josh, he is the best in town and no one can give a better fresh cut or fade then this guy. 10/10 Recommend.

Lindsay Allen

Madysen always makes sure I leave Plan B looking like a million bucks. ????

Brandon Grass

Absolutely love this place. Jess is amazing!

big bro vs little bro Tyson and Oakley

Love Plan B. Staff very professional and up to date with current hairstyles. Been going to see Tanis at Plan B for years. She is amazing and very talented. No one else I would trust to do my hair.

thomas kjorven

Plan B is my favourite place in Kelowna. Sit down with a beer and have an uber talented barber give you the due that suits YOUR style. I wish I could afford to get my hair cut every week, because i totally would! The worst part of the hair cuts is they never last, (stupid growing hair!) the best part however, is that I get to go back to Plan B to get my swagger back!

Made In The Shade Kelowna

Everyone of my haircuts from Courtney have been out of this world perfect. The staff are all friendly and accommodated my sons at the same time and treated them with kindness and respect. Would recommend to anyone I know.

Zachary George

Wow such a good experience Madyson is a fantastic barber. She exceeded my expectation and I will 100% rebook with her Cool atmosphere and the staff all have good attitudes / welcoming customer service

Lisa

I've been going to Plan B for 2 years. All the stylists there are top notch and the atmosphere is so high energy you can't help but be in a great mood when you're there. I've recommended the place to all my friends....and you get to enjoy a beer while they make you beautiful! Whoop! Whoop!

Onceuponaderek

Plan B is great. Beer, straight razor shave, quality haircuts, what more can you want! Robyn is awesome and always spends the time needed to make a great cut. I never feel rushed and always feel like they are craftsmen. Love this place!

Tim M

Always friendly staff. Very chill atmosphere. Definitely worth the extra money for a good hair cut

Doc Willoughby

Great people. All the time.

Clay Atkinson

From the first moment you enter Plan B you can tell it is no ordinary Barbershop! All of the staff is super friendly and accommodating. The shop has a great atmosphere and vibe! I continually see the same barber for my .5 fade and straight edge shave. Robyn knows exactly what she is doing and makes you feel comfortable. I never question any of her decisions when it comes to my hair or beard. If you want a straight edge shave or an epic haircut you will be proud to show off than go to Plan B Headquarters and see any of their Barbers... you won't be disappointed!

Charlie Bradbury

I love these guys. Great stylists, excellent vibe. You literally can't go wrong

John Perrott

Been going to Plan B since it opened! First rate cuts and service from a very talented and friendly team of barbers and stylists. On top of great cuts, I always appreciate that everyone takes the time to say hi when you come in the door or walk by the shop. How good is it? Well I send my Dad there a few years ago and he raves about the service and fun he has. Just a tip, be sure to book a head as they're getting quite busy these days and a drop in with your favorite barber or stylist isn't too common. Five stars all around!

jennifer Van Ryckeghem

This is the only place my teenager will get his hair done. We tried a few before deciding to stick with a certain stylist.

Kalee M (CrispyDuck4)

The best in the west! I said what I wanted and it was over and beyond! Thank you, and especially thanks to Kimberly! Amazing what you did. I will comeback!

Ryan Zecchel

Great people, great atmosphere, great cuts.

David Hughes

Plan B is my Plan B, which isn't a bad thing. I have a crazy schedule so if my Plan A doesn't work out having the walk in option is a must for me. This just unfortunately can land you a new hired barber. Which can be hit or miss. Most of my cuts have been great which is why I do come back and have no problem recommending this place.

Cate Eales

Best haircuts I've had in my life here by Courtney McLeod.

Martin Carriere

I get my hair cut by Josh Matthiew, and my wife won't let me get my hair cut elsewhere. Excellent barber, and a standup guy! Also does woman's hair.

Cameron Switzer

For going on 8 years I have walked through the doors of Plan B Headquarters and received nothing but the best service and top notch personalities from all of the staff! You can't feel anymore welcome when everyone knows your name and the laughs don't end. I can honestly recommend going to anybody in the store for a great experience because they wouldn't be there if they weren't cut out for the job. Thanks Tim

Michael Vlasaty

I have never had a bad experience here, no matter who I see. Always professional and an awesome environment. Can't go wrong here.

Dustin McKay-Blair

Love the people! Fantastic, talented barbers. Been going here since they opened! Amazing changes all the time! Always exciting every time I get to come in and see a local business grow and do so well!

Dane Ashman

Have been getting my hair done by Kim for over a decade now and have never been disappointed! Because of her, I am always looking forward to booking my next appointment. I would highly remembered that anyone going here asks for Kim.

Giulio De Iaco

I have been going to Plan B since the day they opened. Always a great atmosphere, entertaining and wicked service! I highly recommend Chelsey as she is one of the originals that has made this place so successful! Thanks Plan B!

Laurent - Kathy Martel

Fun place and they do a fantastic job with the styling. I get the best haircuts here, no doubt about it. I wouldn't hesitate recommending Plan B to anyone. My 16 yr old son and I are both loyal clients now. Thank you to Jenna for the best cuts that a 50+ guy like me could could ask for, I even get lots of compliments now from my customers for the nice professional look.

Alanna Schellenberg

This place does not understand curly hair. I have just received the worst hair cut of my life. He basically thinned the outside layer of my hair, and did not layer my hair properly so there is absolutely no shape except the dreaded triangle. My stylist's diffuser kept collapsing and did not work making it difficult to dry my hair let alone style. I was recommended this place so I called and booked an appointment and specifically requested someone that cuts curly hair. I'm sure he had no idea what to do with my hair and I left in complete shock. It will cost a fair amount of money and probably a few years for my hair to recover. The place was clean any my stylist was nice, he did give me a discount for not being able to style my hair. I would not recommend this place if you have naturally curly hair as they don't seem to understand the difference. EDIT: I appreciate the offer to rectify the situation free of charge, to bring me back in to re cut my hair. Unfortunately I have lost faith in this establishment and will be going else where. I also want to note that I know they do have stylists that understand curly hair as I was recommended this place by someone with curlier hair than mine. It was that fact that I got this hair cut after specifically booking with someone who cuts curly hair makes me feel the salon/barbershop as a whole doesn't understand and it makes me too nervous to return. Thank you again for your response.

Joshua Peters

Best salon you could ask for. A tad pricy, but worth it for a good cut and style. Ask for Brigitte if you want a reliable and excellent cut.

Brandon Wiancko

Samantha is always a pleasure.

Dawson Janes

Been going here for a number of years now and I won't have my hair cut anywhere else. Tristyn does an absolutely fantastic job every time and I'd recommend him 100%.

Daniel Ming Lui To

Just visiting but it was time for a cut. Got a great cut and fade job from Ben. He has an outstanding skill set and super personable. Too bad I don’t live here ! Thanks Ben and thanks Plan B

Michael Peace

Been going here for years now and never disappoints, always professional with a fun and relaxed atmosphere. Customer service is second to none...........Highly recommended

corey berry

Best place to get a haircut never have experienced such talent and creative people in my life I would recommend anyone to get there hair cut here

DJ Tryon

Always sculpting my beard to perfection every single visit, and so affordable that a gracious tip is always mandatory, in my books.

Colton MacRae

Open late, quick fades, and they offer beer while you get your hair cut! Central downtown location

Gauss Minigun

Great atmosphere. Great people.

Kris Wahlstrom

The place to B. Always a cut above the rest. Plan on going there or you'll B sorry. But seriously, great cuts, great atmosphere and great people. ????????

Jeff L

Great haircut, fun space and great staff.

Josh Yanay

Without a doubt the only place I'll get my hair cut in the Okanagan, they have such an amazing team that will always go above and beyond.

Kimberley Siemens

I see Josh to get hair tattoos in my undercut. When I leave I feel I have a hidden art piece that's only revealed when I put my hair up ????????I highly recommend him for your next cut

Debi Broadfoot

Awesome experience with Terri Maxwell doing a cut and color.Best salon experience I have ever had.

wendy elliott

If your looking for a great stylist that knows her stuff Chelsea is the girl for you! She's my expert on blonde highlights and never have I gone wrong getting her to do mine! Check this salon out they are great

Melkalver Melkalver (Johnny D)

I've had some horrible haircuts in kelowna until I found plan b. They've saved my head from the shame and embarrassment. If you want to look sharp and professional I can only recommend here.

Sheldon Shaw

Friendly staff, great service, great cuts

Emily Dean

Relaxed , funky vibe , Jenna my colorist is amazing ! If you're a blonde she is the master and also really good with extensions . They also serve beer and play good music ;)

chris neves

Brought my two year old in for a cut. Felicia was very patient and professional. He loves his new do!! thank you

Nealo Brown

Great place! Staff is always friendly and helpful

Danielle MacRae

Amazing atmosphere!! Colour and cut by Terri Maxwell was by far the best experience I've ever had at a salon ???? I've had complete strangers stop me to ask who my stylist is because my hair is beautiful! I would highly recommend Plan B and their team of stylists to anyone!

Brandon Bergen

Barber was amazing slick cuts great fades and good conversation all in all a great experience

Jake MacDonald

Josh has been cutting my hair for about 3 months. Been living in Penticton the last month and commute every other week for a haircut. Guy knows his stuff! Won’t trust anyone else!

Blade Eresman

Fantastic one of a kind place, they really do exactly what you would expect them to do in regards to what they advertise. Other places like Tommy Guns just advertise they have great service, and barber specialist etc, but its just turn over city there and very unprofessional people with no experience. Plan B- Just keep being great, and providing the services you do and you'll run places like Tommy guns right out of business.

Ben Saadat

Been a client at Plan B since they opened. Wouldn't go anywhere else and I recommend them to all my friends. Great atmosphere with great laughs, good people and not to mention...great cuts. Have had multiple people cut my hair when Tim is away and they all kill it. Top notch!

N D

I havent had regular haircuts in 10 years, nor have I gone to the same stylist twice. Jessica changed that. I have short pixie hair that I'm growing out and shes done a FAB job of keeping the length as I request, while managing to clean up the mullet that occurs when a pixie grows out. Somehow I only show her one or two pictures, and she does EXACTLY what I want. Along the way shell consult and ask if I want little sections cut this way or that way.. usually I leave it to her judgement as she knows what looks best. And it's always turned out perfect. I leave 10x more confident. Thank you Jessica!

Brandon Clouston

Josh is a wizard with the buzzer. Asked him to give me a new style of fade and he didnt dissapoint. Super clean lines, he takes his time and puts out quality work.

Matthew Colangelo

Very knowledgeable staff, always get amazing haircuts, and they have a students discount

dave scherk

Always amazing

Rob

Waited on hold for 7 minutes before hanging up. Something seems terribly wrong with that picture to me, i have never heard of waiting on hold for 7 minutes for a hair salon. I can't imagine the in house service.

Jodie Hynek

Never a disappointing hair cut from Plan B. Staff is wonderful, especially Jenna. If you are looking for a professional hair stylist give her a call. She is by far the best hair stylist in Kelowna!

Ashley Proulx

Josh did an excellent job with my undercut trim and design today. His attention to detail was incredible! Highly recommend him as a barber/hairdresser.

Jason Howell

Great barbershop. Won’t go anywhere else.

Patrick McAnuff

Great shop! Tristan gave me a wicked cut. Talented, personable, and an attention to detail. Front desk was nice and upbeat as well.

Mary Quinn

This was my first time going to Plan B. My regular stylist canceled on me 24 hours before I was leaving for Hawaii. Took a chance and got an appointment with Courtney Liddy. I can’t tell you how amazing she was. So much attention to detail and such a professional. I would recommend Courtney ????. Thank you Courtney you did an amazing job❤️

Uni F.

I was visiting out of town, and my husband and I decided to book some haircuts. We decided to come here based on the reviews online. Big mistake. Walk in - girls at reception are pretty much acting like you don't exist. Took a good 5 minutes for them to even pay attention to us. The place was so full and crammed and it seemed there were a lot of extra unnecessary staff (that were paying more attention to their cell phones than anything else). My haircut was fairly decent, the girl was prompt and proper even if everyone around her was gossiping and chatting. Husbands hair cut was terrible however. Did not match the picture he had whatsoever. Anyways. I wouldn't recommend it. I don't consider it a professional atmosphere or establishment whatsoever. Find another place where they will actually give you good service, the "hype" of this place is very overrated.

Cassie And Kevin enns

I love Plan B, the atmosphere is relaxed and the service is very professional. Even though I live out of town, I make a point of getting my haircut here. Thanks guys!

Brittany Thomas

Had an AMAZING experience, I had kristina take my dark/black messed up hair and turn it into a BEAUTIFUL blonde shade in ONE DAY!!! best experience, definately going back for highlights, my hair even feels super healthy! Great vibes and felt super welcomed, deffinately reccomend for male and females!!! Thanks plan B!!!!

Kris Jones

Laid back and friendly staff and my cut was done perfectly. Would go again next time I'm in Kelowna and need a trim.

Csr ST10

Really great atmosphere, everyone is so friendly. Customer service is spot on. I got a wicked cut and colour done by Jess (who is super sweet!) . The process took 5 hours(as expected) and I wasn't bored once and it turned out amazing! I took my boyfriend to get his haircut as well and it was very nice and very affordable. I was very satified and I reccomend this place to everyone I know:)

Mathieu Warnet-Pelletier

Best barber shop in Kelowna

Sunny Brar

Highly Recommend it! Casey was my Barber and did a really good job.

clint latimer

By far the best experience/environment my wife and I have had. Cool space and great people. We will be back next time we are in kelowna

jackson rae

Awesome atmosphere to kick back and get a shave (or a drink!)

Macauly Wilson

Tristan cuts hair like a beast... clean cut everytime with a deeeeecent price. Been going there for years, highly recommend.

Paul Bangma

Chrystal was awesome cut my hair perfectly!

lisa reding

Knowledgeable staff ????

John Warcup

My girlfriend was getting her hair so we all know the timeline on that, I had lots of time to observe and see what this place is all about. First thing I noticed was how busy everyone was, yet happy and easily approachable. Very professional work and happy people coming out of the chairs as well. I even had a few drinks while I waited. Would definitely recommend to anyone looking for a simple cut to an extravagant style.

Adrian Zuyderduyn

Dan (aka Heavy D) provides a great cut and some great conversation. Highly recommended.

Antony Ronnie

excelent place to have a haircut!!! really friendly and professional stylists ????????????????????

Lynn shortt

Nice place and a great cut!

LJ K

Not just your average barber shop! At first glance it may not look like a salon for us girls, but the talented staff can cater to any style, dye or cut, and everyone is always having a great time! Such a fun atmosphere. Definitely my salon of choice.

Destiny Hilla-hartt

Great staff and great atmosphere, would be 5 stars but I felt as though my stylist didnt fully listen to the way I wanted it coloured/cut. Came out great but the cut was a bit choppy for my liking.

Terence Moore

I heard about josh through a friend so i decided to chance it, super welcoming and friendly, I have afro hair and he did an amazing job, super clean fade and line up with a hair tattoo! i would highly recommend to anyone in kelowna and surrounding areas! 10/10

Brian O

Plan B is great. I drop in at random to get haircuts instead of booking appointments and every stylist I've had has been fantastic. You can't go wrong with any of them.

Dave

Best barbershop in Kelowna

Asiankungfoo123

Great barber shop. Would highly recommend. Josh does a great job and I always come out with a great cut

Alicia Comeau

Love this Salon, very professional and the place just brings good energy! Dana is the awesome, so happy I found her. Always leave with a smile on my face and just so happy with my hair she is really good at what she does and I always enjoy our conversations. Highly recommend this place!

matt merritt

Had a unreal experience had josh and he did a great job took the time to make sure I was truly satisfied and left with a truly one of a kind great cut and design would highly recommend him if you want a fresh fade and overall great experience. The other stuff where really friendly and the shop was clean and had a great atmosphere.

Erin Sloan

Plan B is my new "go-to". Best atmosphere of any business I've ever been in, you get professional services while being treated like family. Very talented stylists, absolutely loved my hair do. Thanks guys !!

Chad Abougoush

The Team at Plan B redefines customer service to a whole new level. Everything from being greeted at the door, to beers while you wait and a beautiful smile at the end saying thank you. Would never go anywhere else, happy with everything they have ever provided me.

kyle munch

Madysen is the best there ever was, her attention to detail and her ability to be so personable simply cannot be overlooked. Will be going to her for the foreseeable future without a doubt.

Dukart10621555

I have been to over a dozen barbers in Kelowna and Robyn at plan b gave me hands down the best skin fade. I highly recommend her over anyone else !

Krystal Armstrong

Love this place!! After not being to a hair dresser in 10 plus years because of a horrible experience. I can't believe just how above and beyond they are with customer service,from the second you walk in the door. Offering you something to drink while you wait.(witch isn't very long) The young lady I got took the time to listen to what I wanted,and got it SPOT ON! (My hair was half way down my back and I went up a little shorter than my shoulders) LOVE MY HAIR!! Will most definitely be recommend this place to everyone I know!!

Diamir Luehr

I've been going to Plan B since Jenna joined the team and am beyond impressed! Plan B has a great atmosphere. Jenna is by far one of the most talented hairstylist I've ever seen (and I've been through my fair share of hairstylists). She is creative, hip, and always nails the look I'm going for. She willing to listen to my ideas of what I want but also confident enough in her own skills to take the reigns when I'm indecisive. I know that what she suggests will always look good! Jenna has done everything from pink ombre, to blonde, to red on my hair and I've never been disappointed! She rocks!

Malcolm Kennedy

I get my hair cut and beard trimmed by Madison, she does a great job, best hair cuts I have had in years.

mike korycki

Tanna gave me a great haircut today, I will be back again to see her.

C R

After bouncing around several barbers I found my home at Plan B! The perfect fade a guy can ask for with a great atmosphere and friendly staff!

Alysha Hvala

I highly recommend CARMEN and all of the services she offers! She is an absolute sweetheart and does such a thorough, fantastic job to really ensure that the outcome of your hair is exactly what you wanted. She is also very flexible and accommodating to busy schedules, which makes the booking process a breeze. You can easily trust her abilities as she is quite knowledgable in her field and well experienced. The salon itself has a convenient location downtown and the friendly staff create an inviting, comfortable vibe for everyone. Go check her out!

Morgan Hunter

I had my haircut by Jenna. I made a last minute appointment with her to fix an awful cut by another stylist in a different salon. The cut was absolutely horrific, and Jenna worked her hardest to make it beautiful. I left so happy with my new hair. Thanks Jenna!

Rees Mullen

Tim does an excellent job of what is left of my hair. I would recommend this place for the cuts and the atmosphere.

Udane Joshua

Great salon with an awesome, fun, hip environment! Good experience every time from the moment you enter. Can always count on Casey Harder, always keeping it fresh!

Ally Turner

Best place in town to get the hairs did. Especially if you are not the hoity-toity type and fancy salons make you feel uncomfortable or just out of your element. You will feel right at home here. Bonus: they're not too cool to put Aladdin on the TV.

Nick Matheson

Great Shop, very welcoming, Samantha is unreal at what she does, I live 2 hours away and happily make the drive for the quality of work.

Nadia Schober

Amazing experience! Nicole makes you feel comfortable and beautiful the whole time, she remembers every story you tell her. 10/10 recommend going to Nicole at Plan B

Elle Belle

Jenna did an amazing job on my cut, and was super sweet and professional. She rocked my hair and I will definitely be back to see her and recommend her to anyone and everyone. No typical high-pressure-buy-these-products-I-just-used tactics. The only issue I have is the lack of a receptionist. Really? Is it that much of a cut in the salon owner's profits to hire one? I had left a message earlier in the day and my call was not returned. I almost missed my appointment because I did not get a confirmation or a return call. During my cut, Jenna was rushing to answer the phone, was rushing doing my hair, and was late for my appointment because of all this rushing around while taking care of her clients. The entire salon looked like everyone is almost panicking. Seriously. Hire. A. Receptionist. So the stylists can do their jobs. Five stars to Jenna and the other sylists!

Dawn Clelland

Kent was amazing!! Love the atmosphere will never go anywhere again.

Justin Gaspari

Plan B is the best place in Kelowna to get the top chopped! I have tried many other places in town and for the last couple years I have only gone to Plan B. It has knowledgable barbers that always treat their customers with respect. The owner Casey has built a great business in the heart of Kelowna and I have recommend Plan B to everyone I know. Tim has cut my hair since day one, I always call in last minute and he has me in and out with exactly what I want every time. There is absolutely no where else in town where you can get expert quality and service all in locally owned business. Regards Justin.

Georgia Brooks

Right from the moment I walked in I felt incredibly welcome here! Everyone was super nice, including the beautiful woman that did my hair, Terri Maxwell! I've already recommended her to all my friends because she's the only hairstylist to have given me the haircut I've been asking for my whole life! She did an amazing job with my highlights as well, which I am eternally grateful for <3. Thank you so much Plan B Headquarters! I've never been so happy with the results after a haircut and highlight sesh as I am right now!

Dr. Alter Avraham

Thank you Hayley for letting my daughters use your facility, much appreciate.

S. Clark

I became interested [and curious] about the Plan B - Headquarters for several reasons... • their 5-star review rating, • the positive customer comments [provided by a diverse group of people], • the skill level of the team members, • But... the ‘hook’ for me was the humorous attitude which came through their website. Obviously... they take their work, services and customers seriously but not necessarily themselves – very refreshing! It was my good fortune to land in Andrea’s chair... the whole styling process was relaxed and enjoyable. I received exactly what I wanted and asked for – a great hair cut and terrific colour. The curious part for me was the “combo” salon and barber shop and you know... Plan B has a pleasantly fascinating atmosphere about the place. Two thumbs up!

M Pankratz

Talented stylists and barbers, cool vibe.

Amy Blastois

I asked for just my roots done and they insisted I get my full hair colour done. I clarified multiple times i just want my roots done and they ended up talking me into something I didn't want and was charged $300.

Cinnamon Neumeyer

Awesome service at Plan B as well as an excellent cut! Great atmosphere and courteous staff.

Chanel Yaworski

Cara did such an amazing job on my hair! She did a beautiful balayage and my hair felt healthier even after lightening it. Very kind and professional! The service and atmosphere was awesome. Highly reccomend getting your hair done here! Everyone their seem to really enjoy working their.

Dan Gobbo

Had a great haircut and beard trim

Morgan Luciak

I travel across mountains to get a cut here. Been going here since day one and will continue to do so till I have no hair.

罗阳

Very good hair cut! I like it! I will go to do my hair color again!

Philip Wylie

40 $ For a 4 year old.... Not family oriented...

SDJ

Always happy with my haircut with Dana. She is the best!

Dee Hoggard

I drive 2.5 hours to get my hair done by Jenna! She is amazing. Very professional, very talented and very friendly. I never leave disappointed. The atmosphere at Plan B is 2nd to none, thanks to the great staff!

SMS ATHLETICS

Had Great Service and team brings good vibes. The problem was that the barber didn't listen to me. I had curly hair and 6 inches on top and 1.5 on the sides. I ask for the barber to keep the top the same and fade the sides from 1 to 0.5. Barber ends up giving me 2 inches on the top; deactivates curls. On the sides the fade was a decent job. Hairline was butchered and ended up giving me a upside-down v on my forehead. My haircut made me look like a mushroom and was very poofy and static after the haircut. Shampooing process was ideal and my hair was cleaned thoroughly. Terrible haircut but everything else was great.

lukas cook

Madysen is the absolute best Barber in Canada

Arielle Friedrich

I get my hair done by Jenna and she is absolutely amazing. She was the first person I got my hair done by when moving to kelowna. I'm very particular with my hair which is great because so is jenna. When I called plan b wanting a denim blue colour applied I was set up with her. I was in there for about 4 hours or so, jenna was determined to give me what I wanted. It turned out incredible and I received many compliments on it. Since then I haven't got my hair done by ANYONE else, not even my hair dresser back home. I went from Blue to silver blonde to a dark rooted blue to silver fade. I have never been disappointed. Also the environment at plan b is great, very relaxed and chill. Wouldn't go anywhere else.

Old Town Kelowna

Hey Plan B - thanks for the continued great haircuts and shaves! It's always a great part of my day to relax with your staff. cheers, Dave

Lindsey Donovan

Plan B is the place to be! I love going in there not only for the awesome job they do at hair but of the amazing atmosphere they create. It's a vibrant and fun studio that always produces amazing results with my challenging hair!

Annie Onymous

I did not care for the experience at all! The worst part... I have a hair cut I hate! First, I walked in, two females sitting at the front desk (one with a hat and the other with glasses) completely ignored me for 10 minutes. Finally, the lady who was scheduled to cut my hair asked if I had an appointment, which I did. There was about a half hour wait time from when my appointment had been scheduled; which I didn't mind. When I booked my appointment, many days prior, I asked if I could skip the wash because I have very long hair and want to avoid the headache resulting from the lengthy untangling and drying, which they stated was fine. Yet, I found I was charged for full services, which were not performed (wash, cut and style). The hair cut itself, turned out crooked. I have chunks of hair that are an inch longer than a majority of my hair (I was cutting a lot of length off and asked for it to be cut straight). I requested some layers to be cut on the side of my face, so when my hair was up in a ponytail they would fall to the side. The lady cutting my hair asked me to pull them out myself (never had to do this before as this is why they are getting paid), when I pulled out what I believed to be the correct pieces, she cut them an inch shorter then the rest of the majority of my hair (which still fit into my ponytail and look like miscalculated layers; no point in any of it). Throughout the haircut, the lady continuously insisted I attempt cutting my hair myself at home; which is very insulting! In hindsight, I should have cut it at home, I would have yielded much better results. I asked a few times what her opinion was on how I should cut it and what haircut would look good, she consistently reverted back to: "it's your choice" I believe there is a lack of knowledge in the field along with customer service. If one is unable to or does not want to cut someone's hair, please advise them as opposed to ruining their hair. I am not at all happy! Waste of my hard earned money! Not to mention my hair will be Ruined for a few months, at the very least. Summary: Poor Customer Service Poor Knowledge and Ability in cutting hair Charged for full services when they were not all carried out One very dissatisfied, non-returning customer with a bad haircut

Olivia Heczko

Tristyn Desharnais cut my brothers hair and it looks amazing !!! Best cut he’s ever had !!! Wish I could give Tristyn more stars !!!!

Paddy Gillespie

Great place

Kyle Ramsey

I honestly wish I could give this a 5 star rating but unfortunately I cannot. I received a good haircut today and normally I would be quite happy. Recently, I decided that I wanted to experiment with longer hair and I told my stylist that I liked the length of the top and we could take off a little bit (we agreed that 1/4 - 1/2 inch would be okay). But I mainly wanted the sides and back cleaned and shortened up a little. I ended up having an inch taken off the top and the back and sides cut shorter than I expected. I had heard such good things about Plan B and perhaps I was expecting too much. The haircut was well done and the treatment I received was great. I'm sure when my hair grows out it will be better than it was before but I can't help but be disappointed given the hype about this place.

One point Two

Firstly I must say I love this place and the set up. I have got my cut and shave completed here several times. Although last time I had a guy complete my cut. Let me say he was vey unprofessional. He was trying to prove himself by been a dominate alpha in setting where women work. He never gave me the chance to even consider the haircut he was about to do. He was very aggressive while using the shaver and he just went with his idea and never gave me any formal consideration to change the cut. He just did what he wanted and now I am very uphappy. Sadly it was not worth $40.00 and having this guy case my haircut, drop F bombs, and call down the person he is training while cutting my hair created a terrible atmosphere for myself and others around me. Regardless this person is still there and I do not want to mention names as it it much Harder to find a job in Kelowna in this industry. Regardless his suit needs some work, and his new Australia trip hopefully goes F in well BRO ! Keep those lines straight and I am sure if you pay for all day parking you won't have to worry about paying every 2 minutes for it.

Rally T

Best shop in town

Wilson Wang

Josh is a perfect stylist. Love all the hair style he suggested, always try his best to get customer ideal hair style

Miles Welford

What can I say, Plan B is outstanding! Every time I come out to Kelowna, its always a joy to see Brett and receive a perfect haircut like always! He is able to keep things fresh and exciting with new styles, variations and products. Plan B you are doing a fantastic job all around Thanks again Brett!

Devon Mugford

Great atmosphere,good people and great at what they do!

sean weber

Been coming here for years for great conversations and great cuts and now bringing my son. Plan B is amazing and wonderful member of the community here in Kelowna and I can't imagine going anywhere else!

David Mc

Quality hair cuts.

sage wolfe

Great haircuts here have had a couple different hair dressers but if your a guy wanting a nice clean cut and give him direction my boy josh will hook it up

lauren s

I recently visited Plan B HQ, I wasn't going to write this review, but a couple days ago a friend of mine visited as well and had the same experience so I don't believe it was an off day. My cut was fantastic, very please with the result, and most everyone were very up beat and friendly. This would have been a 5 star review, of it was for one employee. I think I heard someone say Tim, and with looking into further reviews I can see he is the Manager. The whole time I was there, he did nothing, Sat in his chair on his phone, no smile, no greeting as I walked in the door, the only things I heard were him talking down, and very rudely to the employees. He so much as got into an argument with an employee right in front of me with a girl working. He was talking aggressively to her, and I knew by looking at her, she felt embarrassed, and looked like she wanted to cry. I felt terrible for her. He is arrogant, rude and made my experience very uncomfortable, and will not be returning as long as he is working there, which is really too bad because you have a good thing going on there, and its true that one bad apple can spoil the bunch. As for the rest, my experience was great. Thank you for the great hair cut, you have a good team working with you. Lauren.

Kache Pazdzierski

Josh cut my hair a few weeks ago, and it got me laid. 10/10 would recommend. ????

Byron Jacome

My fresh Plan B hair cut by Tim makes me feel like I could ask Heidi Klum out for a cup of coffee. Maybe even a nice walk, or quick jount up Knox mountain. She could talk about growing up in Germany or wherever, and I could talk about about growing up in a region of Ontario called Halton Hill's. My Plan B hair cut makes me think Heidi would be into that.

dan bourbonniere

I've been going to Casey at Plan B since it opened and am never disappointed. The shop has a very relaxed atmosphere and you can tell the crew there enjoys being there and what they do. The cuts and the conversation at Plan B are better than anywhere else I've ever had my hair did.

Dustin Kostiuk

Super impressed with the haircut Josh gave me. He took the extra time and detail to give me the hair cut i always wanted but could never get. The fades were truly impressive and would truly recommend going to him at Plan B he will give you the haircut quality and extra effort that most can't!!

Audra Bayer

Love this salon. Great staff. Great location. You can have a glass of wine as you get your hair done. Dana is very talented and lovely to work with

Lise G

Was in today and I couldn't be more impressed! The level of professionalism my stylist had isn't seen anymore. My hair has never looked better! I showed cara one picture and she was able to recreate the exact look. I couldn't be happier with my hair or my experience. I will definitely be back and will be referring all my friends.

Paulina Nadolna

I don't recommend that place at all - especially for women. Went there with my mom to get a haircut (she was getting it). The girl did terrible job,, charged her $60 for 30-40 mins job. Couple days before the visit I went there to ask about price, they said $45-$60 depending how long and how hard it is to cut and style the hair. The girl said that if it's longer than an hour - it will be around $60. Well, my mom spent that much money and they asked for a tip. My mom didn't like the haircut, plus the worker was complaining something about my mom.

Jean McRobbie

Great hair cut.

Naythan Murtha

Extremely pleased with the haircut they recommended a gave me!

Brittany Gardner

Great people, great atmosphere! The owners really know how to keep their staff knowledgeable and up to date with any cuts or coloring techniques. My husband has been going to Courtney M. for the past year and I have been with Courtney for as long as I can remember. The staff are friendly and approachable and lets be honest a cold beer after a long day at the office while I enjoy a scalp massage is the perfect way to end any day!

Paul Bullock

I had the most awesome haircut of my life from the amazing Sam just before Christmas. She took me from a shaggy hippy with hair halfway down my back to a svelte looking James Bond stunt double. The vibe and energy in the shop is uber fun and Sam has made me a client fo lyfe!!!

Matt Attfield

Cannot recommend Madysen enough at Plan B, her work is outstanding. Easily the best haircut I've ever had. Thanks again Ms Salway, excellent work.

Neve Lovelady

Im not sure how to start this with the exception that Billie-Jean did a FANTASTIC job with my hair. I have had a terrible experience in the past with a stylist from a different store with my haircut and a few years ago i had it colored. My boyfriend treated me to gettingmy hair done & Billie-Jean was my stylist. she made me go from an ugly redy/brown to a beautiful platnuim blonde balayage! I would highly recommend her! for cut and color, she amazed me with my hair transformation!

Charlotte Deadman Jones

Amazing, super polite, chatty. And I managed to book the day before. If you're near downtown, I highly recommend. She also managed to curl my hair and my hair hates being curled. They work miracles.

Daran Young

I had Rachel for my cut this morning and I could not be happier. I have been looking for a good hair dresser for a while and she is why I will be coming back. Great cut!

Mr. Adam Micheal

Plan B is awesome! Jenna and Tim are both awesome at what they do and it is always a pleasure to see all of the staff. I have always walked out with a smile. Cheers to all your success!

Kevin Walrod

Always top notch service from the Plan B team! If you’re looking for the best fade in town, book in with Josh. That kid has some serious skills!

Cara Reed

Samantha transformed my hair in the most wonderful- why didn't I do this years ago!

Craig Whiting

Came in to Plan B for the first time because it was recommended to me. Immediately found the atmosphere awesome, got handed a beer, and then sat down to an awesome haircut by Casey Donovan. Fun people, rad place, god haircut. I will be back.

Jacob Morneau

The only place I trust to get my hair cut

Arnold Rawle

Unfortunately with so many excellent hair salons in town, this place got one shot from me and failed badly. Paid far too much for a shoddily done hurried cut. Sideburns trimmed neither evenly nor squarely. Seemed to want me in and out as quickly as possible. I was so disappointed and annoyed that I still think about the poor experience every time I walk by the place.

Dan Oliver

Great place. Brian is a good dude and awesome barber.

Leeroy Konny

Tristyn was very professional, he gave me an amazing fade. His work was very precise and he was really focused on the haircut! Thank you!!

ben rodd

Got my first cut here today. Anna who answered the phone was friendly, easy to talk to and got me an appointment on short notice. When I arrived I was greeted with a either a coffee, beer or water. Jess was my stylist and did a great job! She was also easy to talk to, well mannered and very skilled at what she does. I am going back for as long as I live in Kelowna! Also I hear they are expanding to the building next door so upwards of 20 chairs will be available (maybe more...?) dont quote me on that. But expansion is in the sights! Excited to see what happens next with them, I just hope they done close while renos are being done because I wouldnt know where to go! Keep up the good work boys and girls!! 5 * all the way! Price was fare as well $$$

Kurtis Jong

Tristyn is Professional and Effecient with his hair cuts. His fades and styling skills are on point. I would highly reccomend him to anyone who wants to upgrade their hair game, or even try something new.

Caroline Ivens

Been going to Casey H for my haircuts for almost 3 years and I will definitely keep coming back. I always walk out with an awesome haircut and feel very relaxed. The staff here are always having a good time and clearly loving what they do.

Em Jennings

I love my haircut! Thanks so much!

Nikolas Roy

Good people

Brandon Ludwig

Hands down the most outgoing barber I’ve ever met! Tristyn went above and beyond all expectations and really really tried to get the customer their perfect cut! He has a vision and I got to see it take over! It was a great experience! Thank you Plan B

Jesse Ghashti

Hands down the best bald fade I have EVER gotten. Just moved to Kelowna three weeks ago and saw Tristan as a walk in. Had no idea what to expect except what I’ve read from reviews, most of which exceptionally good. And great it was. Tristan told me he was pretty new to the game, but did an absolutely amazing job. On top of it all, all staff were very friendly, atmosphere was awesome, and location is great. Will be my new barbershop and my new stylist from here-on in.

Kristian McGowan

I have been going here for a few months now. Brett who cuts hair there is phenomenal. Great conversation, I a great barber shop, followed by the best hair cuts I have ever had. I am always so picky with my hair cuts and never really settling on one person. I have been getting my hair cut by Brett for over a year now. Next time you are needing a cut, head to Plan B. I also recommend asking specifically for Brett!

Turtletrout

Great atmosphere. You feel like you walked into a commercial. The staff is amazing and fun, the shop looks really cool. I've had my hair cut by several different stylists at Plan B, and I've never been disappointed! I left feeling great!

Marissa Meyer

Love it there. I have long hair that I always grow out, then cut, then grow out (repeat). I’ve been there 3 times so far, all to different hairstylists and they have all been amazing. They take walk-in appointments which is handy if you’re hanging around downtown and have a spur of the moment idea. They can also usually get you in within a day or two if you call to book a lady minute appointment (they book you with an available hairstylist). They’ve got coffee, water, a really amazing space and wonderful staff. I highly recommend them for any hair needs, they also have barber services as well.

michael reid

My wife says the best hair cuts I've had were at Plan B by Felicia. She recently fixed a bad hair cut I had done out of town were they just forgot to cut my hair. Always upbeat vibe there.

Brendan Hordichuk

The Guys and Gals at Plan B were AMAZING!! I booked all of my groomsmen and I in for haircuts and shaves for my wedding on a July 1. I also recently moved away from Kelowna and changed my number. I forgot to update my phone number with them and they were trying to call me and tell me they weren't open on Canada Day. Luckily they showed up anyway and saved my wedding day!! Thanks a ton again Plan B! Unreal service and a great atmosphere!

Joel McPhail

Hands down best hair cut I have ever had. Was in town on business and needed a big trim. Left there a new man, first class service all the way. I may just have to start flying back to Kelowna to get my hair cut from now on. It was that good!

Jesse Sebelius

Best barber in town Kim McArthur

elizabeth parenteau

Absolutely love this salon! I've always been scared to go to salons, and this one changed my mind 100%. Bridgette did an amazing job on my Hair! Went out of her way to stay later and style it for me and everything. 10/10 ❤❤❤

Crystal Loewen

Finally! I found a hair dresser that knows how to blend my blonde perfectly! Thanx Terri for a terrific job well done! No chunky highlights just smoooth o’ natural look ????

Delphicorc

The sign at the door says "walk-ins" welcome but the experience proved otherwise. As I walked in there was a young woman at the counter apologising to a customer for having bobbled his reservation. A perfunctory apology was offered along with a rescheduling which didn't accord very well with the young man's day off. I waited patiently until the young man departed and I stepped up. The young woman made no eye contact but continued to key information into the computer. When she was done rather than look up and smile and ask what she could do for me she instead simply wandered off to what appeared to be her station without ever making eye contact or attempting to offer any assistance. As no one else appeared interested in my business I left. Conclusion, they must be really good, indeed, one of those places that survives despite their abuse of customers.

Tim Davenport

I have been going to Plan B exclusively for years. Even on my wedding day I wouldn't go anywhere else. Same experience everytime...fantastic hair, awesome people, and a relaxing fun atmosphere. My last do was a rose brown bayalage done by Jess and is so beautiful!!!

Jonathan Reimer

I’ve been here to see 2 different stylists on 2 separate occasions and both times I’ve asked for scissor over comb on my sides only to get the clippers and the buzzed/barber look that’s not my thing. Typically I would stop them from proceeding, but after having asked for scissor over comb each time I just assumed they were going in to do around my ears before getting to the point of no return with a pass of the clippers. Needless to say both times I’ve walked out of there a bit bummed with just a so/so cut. I don’t think the stylists are totally to blame however as I did recieve a quality of cut at the skill level I paid for and I do believe there’s very skilled stylist there. Where I think things have gone wrong each time is when I call in to make an appointment and specifically ask for a recommendation on the best men’s stylist (not barber) who’s really good at scissor over comb and end up getting who I believe is just free at the time. This last time she didn’t mention any names at all and just asked when I wanted to come in then made the appointment for the same day afterwhich I was told the name. This gives the impression that filling chairs is more important than quality of service. I would have waited 1-2 weeks if it meant getting the best mens stylist. All in all I do believe the stylists I got were probably really good at their jobs, I usually just prefer someone a little more experienced hence asking the receptionist for a recommendation on the best men’s stylist over all, not the best barber that’s available the soonest. To be fair, I’m sure if I had mentioned anything they would have recitified the situation right away as my stylist did ask if I was happy with everything last time. I told her it was ok cause I was trying to be polite, but to be honest I think I’ll look elsewhere next time. This place does have lots of positives so definitely go, but just make sure you are very clear with what and who you want if you’re a new client going on for the first time.

Sarah Martens

Not super impressed. Went in with exact pictures of what a wanted which was a pixi hair cut which was still quite long. Ended up with an extremely short men’s hair cut. No texture. All same length inching bangs . Can not be worn back as is like a spiky 8 year olds hair. Also I was made to come into the salon to get a colour “consultation” which was not done. Worst $70 I have ever spent. I’m not exactly sure how this place has so many good reviews. Maybe the other hairdressers are better?