Reviews of Burke Hair Lounge (Hairdressing)

Avry Fisher

Love this local, crulty free product based salon!

Claire Merriman Campbell

Love Burke salon so much! I’ve been seeing Louise for my cuts and blonde for 3+ years. I am always so happy with how my hair looks, the salon is such a great atmosphere and Lisa is such a positive person to be around. I recommend Burke to my friends and will keep going here as long as they’re open. :)

TimeoftheStars

Wonderful staff, amazing haircuts!! Very nice atmosphere too.

Jake Hodder

Great atmosphere, with an all-inclusive ideology. Jess Mott is a gem and always does right by me and my thinning hair!

Bill Broome

The staff is amazing, service is perfect......cruelty free products used....very well done

Jayden DePlonty

I go to Krystal for all my hair needs she has died my hair yellow, half pink half blue, red, blonde, pink and coral!

Nikki Harrison

(Translated) Love my Irish Stylist #bestever (Original) Love my Irish Stylist #bestever

Mark W

Super friendly staff and a great place for a man to get a professional hair cut.

Tessa Gordey

Talented stylists, amazing people and the best 100% cruelty-free product? What more could you ask for.

Elizabeth Shey

Destroyed my hair, Made me feel like it was my fault. No refund. That being said they were extremely friendly and I commented on that when there, however I went from having hair down past my shoulder blades, to immediately breaking off and losing most of it within a month. Went to three other hairdressers they were shocked, never told them who did it, still haven't but they all said they'd never seen such damaged hair, have had numerous Olifax treatments and countless other treatments, currently not working and I've spent over $800. Trying to repair it , On top of the almost $300 I paid to have it cremated! They did offer for me to have free haircuts and conditioning however how could I go back and trust them with my hair after this. My hair is now down to the bottom of my ear, I have wanted it long and beautiful for my granddaughters wedding this summer and was going into the hospital at the time of getting it done, wanted it looking nice, Instead look like Phyllis Diller on a bad day...only wash it once a week and can barely get my fingers through it. been to all the high-end places in Kelowna since, getting treatments and all said they've never ever seen hair so destroyed!!!! My hair grows very slowly and now spend a great deal of time each day trying to get my fingers through it applying more product and trying to get it into a French braid and pin down all the ends so I don't look like a freak. This wasn't just a bad hair treatment this was complete destruction. Had they apologized and offered me a refund, I'd still be extremely upset with my hair, however would move on knowing that they took accountability for it, they didn't do this and five months later as my hair Is still breaking off and feels like burned straw, am in my 60's, I just want to do something special for myself! It takes me a good 10 minutes every morning not to do my hair but just to get my fingers through it to the point where I can come out with a wide tooth comb and start the process of reading all the ends to try to hide the damage...Six months later when people ask I now tell them who did it Update....11 months later, and about 1,000 in repairs, my hair is almost able to go in a pony tail... Need one more trim before I can have it colored again, I've looked frumpy and embarrassed for over a year, this has been an absolute nightmare! When my hair was being done I questioned a few times if was in too long in certain areas and was assured that they were adjusting the strength of the product. An entire year later... Not A-day goes by that I don't think about this, one reason is because, can't wear my hair short as I have too many cowlicks and that looks terrible! To date no refund and no apology????

School

Really friendly staff, and wonderful haircuts!! This is for sure my new hairdresser.

Hanna Markovich

Lisa is the best ❤️

Pertmountain

Jess Mott is the BEST. I'll straight up fight anyone that says otherwise, anyone that knows me knows I'm crazy particular about my hair, and she nails it everytime.

daneka mc

Love the ladies at Burke! Super welcoming space.

Sharon Flanagan

Lovely staff & Louise is THE best !!

Sierra Feretos

Billie Jean is awesome daughter. Awesome stylist

sk c

Thank you Louise for a wonderful experience. Great place!

Kia Robertson

Just had my haircut for the first time with Krystal at Burke Hair Lounge - she is AMAZING!!!!! She really listened to what I wanted and made it work with my hair type. I learned so many tips on how to style my hair for maximum volume (which is exactly what I want)! I would highly recommend Krystal she is hairstyling goddess :)

Paige M

Great atmosphere and everyone here is very friendly. I would highly recommend Krystal, she does an amazing job.

Crystal Ratzlaff

Excellence service, fantastic cut and color!

Joann Mclellan

LOVE MY HAIR!! Lisa took her time and got to know the complexity of my curly hair. I got the best cut , color and blow dry EVER!!! Very friendly trendy salon.

Maddi Maria

Ask for Krystal, never before had a hair dresser who could basically read my mind. She's the best!

Leah L

So much fun and the staff are amazing people inside and out! Very talented!!!

Kristy

Billie Jean is amazing! We had a blast at the salon and she made my hair look fabulous. Great place and great people!

Meghan Carr

Highly recommend!! I booked an appointment with Billie-Jean and she did an excellent job on my hair! She made product recommendations without being at all pushy so I felt very comfortable with her. She offered me a bevvy and had some fun magazines available. This salon has a really neat selection of books to read through as well! A very inviting and calm space with friendly staff. As a bonus they are a vegan/cruelty-free business, so you can feel even better about going here!! Will be rebooking!

Katie Heyfron

I wish I was able to actually use this business; but their unprofessionalism and poor customer service made it impossible for me to even secure an appointment. I contacted Burke Hair Lounge to secure an appointment prior to my wedding August 31st. I contacted them 3.5 MONTHS in advance to book an appointment. They booked an appointment for me for July 26th. Beginning of July came and I still hadn’t received a formal confirmation. I contacted them regarding a confirmation, and they explained to me that the assistant booked me into a spot that didn’t actually have a hair dresser available and they couldn’t accommodate me until after my wedding. I was obviously shocked and upset. The owner contacted me 3 days after this email and let me know she would fix it and offer me an appointment after checking her schedule. She told me she would contact me by noon the next day. It’s been 5 days and I have heard absolutely nothing. The customer service for new clients is completely nonexistent and I’m unsure how they were voted Best In Kelowna. Pomme Salon was able to accommodate me very promptly, and I look forward to taking my business to them. Completely unacceptable; they can post what they eat for lunch or which winery they are at for tastings on their social media but don’t have the decency to right their wrong.

Anna Kurtz Roe

Have been looking for a hairdresser for over a year with many failed attempts,then got the recommendation of these guys & I am so happy Will look no further in my search for a great hairdresser

Shaun Dehker

If you want your hair cut to look it's best this is the place I use louise and Lisa what can I say Amazing

Raeanne Liboiron

Lisa is the BOMB. Love going into her salon and my hair has never been so great!

Alica Badura

Louise is awesome at what she does. Really happy with my haircut. Thanks so much!

Jessica T

Jess Mott is the best! Great with color and cuts, kind and professional. Highly recommend!

Kim Saliken

Lousie was amazing. Have me a wonderful style for my daughters wedding. Was not overdone, subtle yet sexy. Curls lasted all night and was not over priced. Next time I come to town I will get my hair done there. Thank you.

Diana S

BJ did an amazing job.